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communications officer
Think Recruitment
Compliance Tenant Liaison Officer
Think Recruitment Shirley, West Midlands
I am looking for a Compliance Tenant Liaison Officer to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for providing support to their customers and teams to ensure they gain access to complete important compliance inspections and improvement works as well as taking ownership and responsibility for delivering a consistently high level of service within the team and across the business . You will receive: 18 P/H 3 months worth of work (covering long term sickness) 37 hours a week The successful canddiate will be responsible for: Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement You will need: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing experience (desirable but not essential) Compliance and building safety experience (desirable but not essential) If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)! INDPS
Jun 21, 2026
Seasonal
I am looking for a Compliance Tenant Liaison Officer to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for providing support to their customers and teams to ensure they gain access to complete important compliance inspections and improvement works as well as taking ownership and responsibility for delivering a consistently high level of service within the team and across the business . You will receive: 18 P/H 3 months worth of work (covering long term sickness) 37 hours a week The successful canddiate will be responsible for: Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement You will need: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing experience (desirable but not essential) Compliance and building safety experience (desirable but not essential) If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)! INDPS
Hire Ground
Customer Service Advisor
Hire Ground Bristol, Gloucestershire
Customer Service Officer Remote. Temping for 6 months. Paying 17.25 per hour. Working 35 hours per week. We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership. Working for a leading London based Institute. This role is entirely remote. Key Responsibilities: Serve as a central point of contact for members. Support activities that promote membership benefits. Encourage member engagement, improve retention and contribute to membership growth. Provide regular and effective communication with members. Work closely with teams across Membership Operations, Events, Professional Development, Marketing, Communications and Membership Acquisition to support end-to-end membership journeys and processes. Support volunteer leadership teams through recruitment, onboarding, planning, communications, event coordination, performance monitoring, reporting and attendance at meetings and events. Maintain accurate records, documentation and CRM data relating to member communities and volunteer activities. Assist with ad hoc projects and initiatives as required. You will be an enthusiastic and organised professional with a passion for customer service. You will thrive in a fast-paced environment and enjoy working collaboratively to deliver exceptional experiences for members and volunteers. (We know applying for jobs takes time and effort and we genuinely appreciate every application we receive. Owing to the volume of responses, we are unable to provide individual feedback or replies to all applicants. Thank you for your understanding and interest in working with us.)
Jun 21, 2026
Seasonal
Customer Service Officer Remote. Temping for 6 months. Paying 17.25 per hour. Working 35 hours per week. We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership. Working for a leading London based Institute. This role is entirely remote. Key Responsibilities: Serve as a central point of contact for members. Support activities that promote membership benefits. Encourage member engagement, improve retention and contribute to membership growth. Provide regular and effective communication with members. Work closely with teams across Membership Operations, Events, Professional Development, Marketing, Communications and Membership Acquisition to support end-to-end membership journeys and processes. Support volunteer leadership teams through recruitment, onboarding, planning, communications, event coordination, performance monitoring, reporting and attendance at meetings and events. Maintain accurate records, documentation and CRM data relating to member communities and volunteer activities. Assist with ad hoc projects and initiatives as required. You will be an enthusiastic and organised professional with a passion for customer service. You will thrive in a fast-paced environment and enjoy working collaboratively to deliver exceptional experiences for members and volunteers. (We know applying for jobs takes time and effort and we genuinely appreciate every application we receive. Owing to the volume of responses, we are unable to provide individual feedback or replies to all applicants. Thank you for your understanding and interest in working with us.)
Michael Page
EA to CEO
Michael Page City, London
This role involves providing comprehensive administrative and organisational support to the Chief Executive Officer (CEO) of a respected not-for-profit organisation. The ideal candidate will thrive in a fast-paced environment, managing schedules, communications, and ensuring the smooth operation of the CEO's office. Client Details The organisation is a well-regarded not-for-profit entity dedicated to making a positive impact. With a supportive team environment, they focus on delivering their mission with efficiency and professionalism. Description Manage the CEO's calendar, scheduling meetings and appointments efficiently. Prepare and organise documentation for meetings, including agendas and minutes. Act as the primary point of contact for internal and external communications on behalf of the CEO. Coordinate travel arrangements, ensuring all logistics are handled seamlessly. Support the CEO with administrative tasks such as expense reporting and correspondence. Maintain confidentiality while handling sensitive information and documents. Collaborate with other departments to ensure timely completion of projects and tasks. Provide ad hoc support as required to facilitate the CEO's daily responsibilities. Profile A successful EA to CEO should have: Prior experience in a similar Executive Assistant to CEO or C-suite role within a not for profit Strong organisational skills and attention to detail. Excellent written and verbal communication abilities. Proficiency with standard office software, including word processing and scheduling tools. The ability to manage multiple priorities and work under pressure. A proactive and resourceful approach to problem-solving. Professionalism and discretion in handling confidential information. Job Offer Competitive hourly rate of GBP 23.00 to GBP 28.00, depending on skills and experience. Temporary contract with permanent opportunity available for the right person Work from home for two days per week An opportunity to contribute to a meaningful cause in the not-for-profit sector. If you are an organised and proactive individual looking to support a CEO in the not-for-profit industry, apply now to be considered for this exciting opportunity.
Jun 20, 2026
Seasonal
This role involves providing comprehensive administrative and organisational support to the Chief Executive Officer (CEO) of a respected not-for-profit organisation. The ideal candidate will thrive in a fast-paced environment, managing schedules, communications, and ensuring the smooth operation of the CEO's office. Client Details The organisation is a well-regarded not-for-profit entity dedicated to making a positive impact. With a supportive team environment, they focus on delivering their mission with efficiency and professionalism. Description Manage the CEO's calendar, scheduling meetings and appointments efficiently. Prepare and organise documentation for meetings, including agendas and minutes. Act as the primary point of contact for internal and external communications on behalf of the CEO. Coordinate travel arrangements, ensuring all logistics are handled seamlessly. Support the CEO with administrative tasks such as expense reporting and correspondence. Maintain confidentiality while handling sensitive information and documents. Collaborate with other departments to ensure timely completion of projects and tasks. Provide ad hoc support as required to facilitate the CEO's daily responsibilities. Profile A successful EA to CEO should have: Prior experience in a similar Executive Assistant to CEO or C-suite role within a not for profit Strong organisational skills and attention to detail. Excellent written and verbal communication abilities. Proficiency with standard office software, including word processing and scheduling tools. The ability to manage multiple priorities and work under pressure. A proactive and resourceful approach to problem-solving. Professionalism and discretion in handling confidential information. Job Offer Competitive hourly rate of GBP 23.00 to GBP 28.00, depending on skills and experience. Temporary contract with permanent opportunity available for the right person Work from home for two days per week An opportunity to contribute to a meaningful cause in the not-for-profit sector. If you are an organised and proactive individual looking to support a CEO in the not-for-profit industry, apply now to be considered for this exciting opportunity.
Michael Page
Procurement Officer
Michael Page City, Birmingham
We are recruiting an exciting, newly created, Procurement Officer on a Fixed Term Contract basis for a growing client who are based near Worcester! This role is looking for someone who has prior procurement experience & is looking for a new role offering and immediate start & hybrid working! Client Details This organisation is a recognised name with it's sector delivering innovative solutions to its clients. They are looking to hire a newly created Procurement Officer position due to extensive and continued growth within the procurement team! Description As Procurement Officer, duties will include, however, not be limited to: Manage end-to-end procurement processes to support business objectives. Source and negotiate with suppliers to achieve cost savings and value for money. Develop and maintain supplier relationships to ensure quality and timely deliveries. Monitor market trends and identify potential risks and opportunities in the supply chain. Ensure compliance with procurement policies and procedures. Collaborate with internal teams to understand and fulfil procurement needs effectively. Prepare and analyse reports on procurement activities to inform decision-making. Support the implementation of procurement strategies and initiatives. Profile A successful Procurement Officer should have: Experience in procurement or supply chain management. Strong negotiation and supplier management skills. Proficiency in procurement tools and systems. Excellent analytical and problem-solving abilities. Knowledge of procurement policies and best practices. Job Offer Competitive salary ranging up to 36,000 per annum. Hybrid working opportunities with 2 days per week on site near Worcester. Fixed-term contract offering stability and career growth opportunities. Supportive and professional work environment. Free Parking onsite + excellent company benefits!
Jun 20, 2026
Contractor
We are recruiting an exciting, newly created, Procurement Officer on a Fixed Term Contract basis for a growing client who are based near Worcester! This role is looking for someone who has prior procurement experience & is looking for a new role offering and immediate start & hybrid working! Client Details This organisation is a recognised name with it's sector delivering innovative solutions to its clients. They are looking to hire a newly created Procurement Officer position due to extensive and continued growth within the procurement team! Description As Procurement Officer, duties will include, however, not be limited to: Manage end-to-end procurement processes to support business objectives. Source and negotiate with suppliers to achieve cost savings and value for money. Develop and maintain supplier relationships to ensure quality and timely deliveries. Monitor market trends and identify potential risks and opportunities in the supply chain. Ensure compliance with procurement policies and procedures. Collaborate with internal teams to understand and fulfil procurement needs effectively. Prepare and analyse reports on procurement activities to inform decision-making. Support the implementation of procurement strategies and initiatives. Profile A successful Procurement Officer should have: Experience in procurement or supply chain management. Strong negotiation and supplier management skills. Proficiency in procurement tools and systems. Excellent analytical and problem-solving abilities. Knowledge of procurement policies and best practices. Job Offer Competitive salary ranging up to 36,000 per annum. Hybrid working opportunities with 2 days per week on site near Worcester. Fixed-term contract offering stability and career growth opportunities. Supportive and professional work environment. Free Parking onsite + excellent company benefits!
Finlink Ltd
Client Proposition Supervisor
Finlink Ltd Cardiff, South Glamorgan
Client Proposition Supervisor Cardiff Hybrid Competitive Salary This opportunity is ideal for an experienced financial services compliance professional who enjoys working closely with firms to help them structure, explain and maintain their client propositions in a compliant and commercially practical way. The role would suit someone with a strong understanding of financial advice compliance, Consumer Duty and client facing communications, who can balance regulatory expectations with what works in practice for advisory firms. The Business We're working with a well established and growing financial services group that supports a network of financial advisers, mortgage brokers and support professionals across the UK. The business has built a strong reputation for delivering high quality support, modern systems and a collaborative environment where individuals are encouraged to develop and progress. With continued growth, the business is now looking to appoint a Client Proposition Supervisor to support firms with the development, maintenance and communication of their advice propositions. The Role Working as part of the compliance support function, you will play an important role in helping firms structure and clearly communicate their advice offering, charging models and client propositions. A key part of the role will involve providing practical guidance to firms on advice propositions, adviser charging structures, governance and client suitability considerations. You will help firms ensure their proposition is clear, compliant and commercially workable. You will also review how firms present their services, fees and propositions to clients, including through websites, client facing documents and marketing materials. The role will involve acting as a point of contact for proposition related questions from existing members, as well as supporting early stage firm engagement and onboarding conversations where proposition guidance is required. This is a role that would suit someone who is technically strong, commercially aware and confident communicating with financial advice firms in a practical and constructive way. Benefits Competitive salary Death in service cover Income protection Private medical cover and dental cover Online GP service and Employee Assistance Programme Employer pension scheme Hybrid working, 3 days in the office and 2 days at home Training and development provided Desired Experience Strong understanding of financial advice compliance and regulatory expectations Good understanding of Consumer Duty requirements Experience supporting or reviewing advice propositions, charging structures or client facing communications Ability to balance regulatory requirements with practical commercial outcomes Strong written communication skills Comfortable reviewing websites, marketing materials and client communications Organised and able to manage multiple firm queries at the same time Experience within an IFA network, compliance consultancy or financial planning environment would be beneficial Good understanding of financial services marketing compliance would also be beneficial Applying If this role sounds of interest, please apply below and we will be in touch as soon as possible to discuss further. Synonyms Compliance consultant, compliance officer, compliance supervisor, client proposition consultant, proposition supervisor, financial planning compliance, IFA compliance, network compliance, financial services compliance
Jun 20, 2026
Full time
Client Proposition Supervisor Cardiff Hybrid Competitive Salary This opportunity is ideal for an experienced financial services compliance professional who enjoys working closely with firms to help them structure, explain and maintain their client propositions in a compliant and commercially practical way. The role would suit someone with a strong understanding of financial advice compliance, Consumer Duty and client facing communications, who can balance regulatory expectations with what works in practice for advisory firms. The Business We're working with a well established and growing financial services group that supports a network of financial advisers, mortgage brokers and support professionals across the UK. The business has built a strong reputation for delivering high quality support, modern systems and a collaborative environment where individuals are encouraged to develop and progress. With continued growth, the business is now looking to appoint a Client Proposition Supervisor to support firms with the development, maintenance and communication of their advice propositions. The Role Working as part of the compliance support function, you will play an important role in helping firms structure and clearly communicate their advice offering, charging models and client propositions. A key part of the role will involve providing practical guidance to firms on advice propositions, adviser charging structures, governance and client suitability considerations. You will help firms ensure their proposition is clear, compliant and commercially workable. You will also review how firms present their services, fees and propositions to clients, including through websites, client facing documents and marketing materials. The role will involve acting as a point of contact for proposition related questions from existing members, as well as supporting early stage firm engagement and onboarding conversations where proposition guidance is required. This is a role that would suit someone who is technically strong, commercially aware and confident communicating with financial advice firms in a practical and constructive way. Benefits Competitive salary Death in service cover Income protection Private medical cover and dental cover Online GP service and Employee Assistance Programme Employer pension scheme Hybrid working, 3 days in the office and 2 days at home Training and development provided Desired Experience Strong understanding of financial advice compliance and regulatory expectations Good understanding of Consumer Duty requirements Experience supporting or reviewing advice propositions, charging structures or client facing communications Ability to balance regulatory requirements with practical commercial outcomes Strong written communication skills Comfortable reviewing websites, marketing materials and client communications Organised and able to manage multiple firm queries at the same time Experience within an IFA network, compliance consultancy or financial planning environment would be beneficial Good understanding of financial services marketing compliance would also be beneficial Applying If this role sounds of interest, please apply below and we will be in touch as soon as possible to discuss further. Synonyms Compliance consultant, compliance officer, compliance supervisor, client proposition consultant, proposition supervisor, financial planning compliance, IFA compliance, network compliance, financial services compliance
AWS Executive
Chief Executive Officer (CEO)
AWS Executive
As a nationally significant human rights organisation continues to mature and grow, we are seeking an exceptional Chief Executive Officer to lead the next phase of development. This role will focus on delivering the current organisational strategy while shaping and preparing for the next strategic phase, strengthening long-term sustainability, increasing policy influence and visibility, and scaling impact. The CEO will serve as the organisation's strategic lead, with oversight across multiple centres of legal and specialist expertise, alongside policy, communications, and participation functions. Reporting to the Board of Trustees, the CEO will be responsible for leading implementation of the organisational strategy and delivering the mission to use the law to defend and extend people's rights. As accountable officer for the charity, the CEO will lead strategic planning, organisational development, and financial sustainability, while acting as the key link between the Board and a highly committed staff team. The CEO will also act as a prominent ambassador for the organisation. As a recognised leader within the human rights sector, they will represent the organisation at senior levels across civil society, government, and external networks. The role requires building and sustaining influential strategic relationships that drive policy and systems change, while strengthening the organisation's profile and reputation nationally and internationally. The organisation operates within a collaborative dual-structure governance model that requires close partnership across senior leadership. Leadership is shared through a distributed model designed to support wellbeing, innovation, and adaptability. The CEO will work closely with senior colleagues to ensure alignment, draw upon significant organisational expertise, and maintain a clear and consistent strategic voice. This is a unique opportunity to lead an influential and mission-driven organisation at a pivotal point in its journey. We are seeking an inspiring, strategic, and values-led leader who can build on strong foundations and help shape the future of rights-based change. We would be especially interested in hearing from candidates who have: A strong understanding of human rights law, principles and practice, as well as the lived experience of people in Scotland, alongside credibility as a leader within the charity and/or human rights sector. An understanding of how law, policy and lived experience interact to drive social change. Experience of working in partnership with people with lived experience to help influence and shape strategic direction. An understanding of the current challenges facing the charity and human rights sectors, and the approaches required to support long-term organisational sustainability. Expectation of presence in office at least 2 days a week
Jun 20, 2026
Full time
As a nationally significant human rights organisation continues to mature and grow, we are seeking an exceptional Chief Executive Officer to lead the next phase of development. This role will focus on delivering the current organisational strategy while shaping and preparing for the next strategic phase, strengthening long-term sustainability, increasing policy influence and visibility, and scaling impact. The CEO will serve as the organisation's strategic lead, with oversight across multiple centres of legal and specialist expertise, alongside policy, communications, and participation functions. Reporting to the Board of Trustees, the CEO will be responsible for leading implementation of the organisational strategy and delivering the mission to use the law to defend and extend people's rights. As accountable officer for the charity, the CEO will lead strategic planning, organisational development, and financial sustainability, while acting as the key link between the Board and a highly committed staff team. The CEO will also act as a prominent ambassador for the organisation. As a recognised leader within the human rights sector, they will represent the organisation at senior levels across civil society, government, and external networks. The role requires building and sustaining influential strategic relationships that drive policy and systems change, while strengthening the organisation's profile and reputation nationally and internationally. The organisation operates within a collaborative dual-structure governance model that requires close partnership across senior leadership. Leadership is shared through a distributed model designed to support wellbeing, innovation, and adaptability. The CEO will work closely with senior colleagues to ensure alignment, draw upon significant organisational expertise, and maintain a clear and consistent strategic voice. This is a unique opportunity to lead an influential and mission-driven organisation at a pivotal point in its journey. We are seeking an inspiring, strategic, and values-led leader who can build on strong foundations and help shape the future of rights-based change. We would be especially interested in hearing from candidates who have: A strong understanding of human rights law, principles and practice, as well as the lived experience of people in Scotland, alongside credibility as a leader within the charity and/or human rights sector. An understanding of how law, policy and lived experience interact to drive social change. Experience of working in partnership with people with lived experience to help influence and shape strategic direction. An understanding of the current challenges facing the charity and human rights sectors, and the approaches required to support long-term organisational sustainability. Expectation of presence in office at least 2 days a week
Teenage Cancer Trust
Digital Content Officer
Teenage Cancer Trust
Job Title: Digital Content Officer Location: Hybrid (with 1 day per week in the London Office) Hours: 35 hours per week Type of Employment: Permanent Salary: £30,119 per annum (hybrid) What we do: We help young people through cancer How we work: We re Determined, United, Spirited and Kind What we re looking for: Someone who understands what it means to work alongside young people going through cancer (including those who share their stories) and will bring the care and empathy required A strong writer and digital content creator, across website, email and social media especially YouTube. You ll have delivered content campaigns, know your way around SEO and Google Analytics, and be curious about where content is heading (GEO knowledge is a bonus) Someone who can land a message for different audiences without losing our brand voice A collaborative mindset and strong communication skills from someone who is equally happy working independently or in a team How to apply: You ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. Key dates: Applications by 3rd July 2026, First stage interviews on week commencing 20th July 2026 online and second stage interview on week commencing 27th July 2026 online. Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. What we offer: Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus. Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off. Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. Health Cashback Plan: access a health cashback plan to cover medical expenses. Life assurance and Income Protection: financial support if you re unable to work due to illness or injury. Discount scheme: access exclusive savings at various high street retailers and gyms. Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. Our commitment to inclusion and accessibility: At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions. To opt into this scheme, please enter yes in the appropriate question on the application form. Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. We are unable to offer individual feedback at the shortlisting stage. Privacy and Safeguarding: At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). For information on how we collect, store and process personal data please contact the HR Team.
Jun 20, 2026
Full time
Job Title: Digital Content Officer Location: Hybrid (with 1 day per week in the London Office) Hours: 35 hours per week Type of Employment: Permanent Salary: £30,119 per annum (hybrid) What we do: We help young people through cancer How we work: We re Determined, United, Spirited and Kind What we re looking for: Someone who understands what it means to work alongside young people going through cancer (including those who share their stories) and will bring the care and empathy required A strong writer and digital content creator, across website, email and social media especially YouTube. You ll have delivered content campaigns, know your way around SEO and Google Analytics, and be curious about where content is heading (GEO knowledge is a bonus) Someone who can land a message for different audiences without losing our brand voice A collaborative mindset and strong communication skills from someone who is equally happy working independently or in a team How to apply: You ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. Key dates: Applications by 3rd July 2026, First stage interviews on week commencing 20th July 2026 online and second stage interview on week commencing 27th July 2026 online. Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. What we offer: Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus. Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off. Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. Health Cashback Plan: access a health cashback plan to cover medical expenses. Life assurance and Income Protection: financial support if you re unable to work due to illness or injury. Discount scheme: access exclusive savings at various high street retailers and gyms. Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. Our commitment to inclusion and accessibility: At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions. To opt into this scheme, please enter yes in the appropriate question on the application form. Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. We are unable to offer individual feedback at the shortlisting stage. Privacy and Safeguarding: At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). For information on how we collect, store and process personal data please contact the HR Team.
CHARTERED ASSOCIATION OF BUSINESS SCHOOLS
Senior Marketing & Communications Officer
CHARTERED ASSOCIATION OF BUSINESS SCHOOLS City, London
Salary: £40,000 - £44,000 per annum, plus benefits Contract: Full-time, permanent Location: 40 Queen Street, London EC4R 1DD (Hybrid: 2 days in office, 3 days from home) Reports to: Marketing & Communications Manager Role summary The Chartered Association of Business Schools (Chartered ABS) is seeking a Senior Marketing & Communications Officer to lead the delivery of high-impact, multi-channel marketing and communications activity across our portfolio of brands, events, and membership programmes. This is a high-profile role for a dynamic marketing professional with strong experience in campaign delivery, email marketing, and editorial content creation. You will play a central role in driving engagement, increasing event registrations and revenue, and strengthening member communications across the Chartered ABS, Small Business Charter, and Certified Management & Business Educator (CMBE) brands. Working in a fast-paced, purpose-led organisation, you will combine creativity with data-driven insight to deliver compelling campaigns, high-quality content, and effective digital communications that support our members and wider mission. Key responsibilities: We are looking for someone with: Plan and deliver integrated marketing campaigns across events, programmes, and membership activities to drive engagement, registrations, and revenue Lead the creation and delivery of high-impact email marketing campaigns, including copywriting, build, and segmentation using CRM systems Commission, edit, and publish high-quality editorial content including blogs, case studies, and newsletters across multiple brands Manage and maintain website content across CMS platforms and support improvements in SEO and digital performance Analyse campaign performance using analytics tools and use insight to optimise engagement and impact Support integrated communications across marketing, events, social media, and membership teams, including CMBE engagement activity Please refer to the full job description for further detail on responsibilities. Experience working with membership bodies, higher education institutions, or trade associations, as well as budget management and CRM/email marketing platforms, is advantageous. What we offer: Competitive salary Hybrid working (two days in the office, three days from home) 31 days annual leave plus bank holidays Attractive employer non-contributory pension Life assurance Wellbeing support Season ticket loans, cycle-to-work scheme, and eye care support A collaborative, values-driven, and supportive working environment How to apply: We welcome applications to include a CV (up to 2 pages) and cover letter (up to 1 page) submitted by an email via the button below. Application deadline: 24 June 2026. Applicants must have the right to work in the UK. Please note that this vacancy may close earlier than the advertised date if a high volume of applications is received. The Chartered Association of Business Schools is an equal opportunities employer and is committed to creating an inclusive working environment. We welcome applications from all backgrounds and communities. Reasonable adjustments are available throughout the recruitment process if requested.
Jun 20, 2026
Full time
Salary: £40,000 - £44,000 per annum, plus benefits Contract: Full-time, permanent Location: 40 Queen Street, London EC4R 1DD (Hybrid: 2 days in office, 3 days from home) Reports to: Marketing & Communications Manager Role summary The Chartered Association of Business Schools (Chartered ABS) is seeking a Senior Marketing & Communications Officer to lead the delivery of high-impact, multi-channel marketing and communications activity across our portfolio of brands, events, and membership programmes. This is a high-profile role for a dynamic marketing professional with strong experience in campaign delivery, email marketing, and editorial content creation. You will play a central role in driving engagement, increasing event registrations and revenue, and strengthening member communications across the Chartered ABS, Small Business Charter, and Certified Management & Business Educator (CMBE) brands. Working in a fast-paced, purpose-led organisation, you will combine creativity with data-driven insight to deliver compelling campaigns, high-quality content, and effective digital communications that support our members and wider mission. Key responsibilities: We are looking for someone with: Plan and deliver integrated marketing campaigns across events, programmes, and membership activities to drive engagement, registrations, and revenue Lead the creation and delivery of high-impact email marketing campaigns, including copywriting, build, and segmentation using CRM systems Commission, edit, and publish high-quality editorial content including blogs, case studies, and newsletters across multiple brands Manage and maintain website content across CMS platforms and support improvements in SEO and digital performance Analyse campaign performance using analytics tools and use insight to optimise engagement and impact Support integrated communications across marketing, events, social media, and membership teams, including CMBE engagement activity Please refer to the full job description for further detail on responsibilities. Experience working with membership bodies, higher education institutions, or trade associations, as well as budget management and CRM/email marketing platforms, is advantageous. What we offer: Competitive salary Hybrid working (two days in the office, three days from home) 31 days annual leave plus bank holidays Attractive employer non-contributory pension Life assurance Wellbeing support Season ticket loans, cycle-to-work scheme, and eye care support A collaborative, values-driven, and supportive working environment How to apply: We welcome applications to include a CV (up to 2 pages) and cover letter (up to 1 page) submitted by an email via the button below. Application deadline: 24 June 2026. Applicants must have the right to work in the UK. Please note that this vacancy may close earlier than the advertised date if a high volume of applications is received. The Chartered Association of Business Schools is an equal opportunities employer and is committed to creating an inclusive working environment. We welcome applications from all backgrounds and communities. Reasonable adjustments are available throughout the recruitment process if requested.
Niyaa People Ltd
Tenant Liaison Officer
Niyaa People Ltd
We are currently recruiting for an experienced Tenant Liaison Officer to support a leading Housing Association across Birmingham, Coventry, and Worcester. This is an excellent opportunity to join a busy team delivering essential repairs and maintenance programmes within occupied residential properties. The Role As a Tenant Liaison Officer, you will act as the key point of contact between residents, contractors, and the Housing Association throughout planned and ongoing maintenance works. You will be responsible for ensuring residents are kept fully informed, supported, and updated throughout the duration of repair and refurbishment projects. Key Responsibilities of a Tenant Liaison Officer: Liaise with tenants before, during, and after repairs and maintenance works. Provide clear and timely communication regarding project schedules, access requirements, and any changes to planned works. Manage resident expectations and resolve queries or concerns professionally. Support site teams in maintaining positive relationships with residents. Conduct resident visits and attend community meetings where required. Maintain accurate records of tenant communications and project updates. Assist in monitoring customer satisfaction and addressing complaints effectively. Requirements: Previous experience working as a Tenant Liaison Officer, Resident Liaison Officer, Customer Liaison Officer, or in a similar housing-related role. Experience supporting repairs, refurbishment, planned maintenance, or social housing projects. Excellent communication and customer service skills. Ability to build positive relationships with residents, contractors, and stakeholders. Strong organisational and administrative skills. Full UK driving licence and access to a vehicle. Ability to travel across Birmingham, Coventry, and Worcester as required. What's on Offer: Competitive hourly rate. Monday to Friday working pattern. Opportunity to work with a reputable Housing Association. Potential for contract extension based on business needs. Immediate start available. If this Tenant Liaison Officer role is of interest, please apply or contact (url removed)
Jun 20, 2026
Contractor
We are currently recruiting for an experienced Tenant Liaison Officer to support a leading Housing Association across Birmingham, Coventry, and Worcester. This is an excellent opportunity to join a busy team delivering essential repairs and maintenance programmes within occupied residential properties. The Role As a Tenant Liaison Officer, you will act as the key point of contact between residents, contractors, and the Housing Association throughout planned and ongoing maintenance works. You will be responsible for ensuring residents are kept fully informed, supported, and updated throughout the duration of repair and refurbishment projects. Key Responsibilities of a Tenant Liaison Officer: Liaise with tenants before, during, and after repairs and maintenance works. Provide clear and timely communication regarding project schedules, access requirements, and any changes to planned works. Manage resident expectations and resolve queries or concerns professionally. Support site teams in maintaining positive relationships with residents. Conduct resident visits and attend community meetings where required. Maintain accurate records of tenant communications and project updates. Assist in monitoring customer satisfaction and addressing complaints effectively. Requirements: Previous experience working as a Tenant Liaison Officer, Resident Liaison Officer, Customer Liaison Officer, or in a similar housing-related role. Experience supporting repairs, refurbishment, planned maintenance, or social housing projects. Excellent communication and customer service skills. Ability to build positive relationships with residents, contractors, and stakeholders. Strong organisational and administrative skills. Full UK driving licence and access to a vehicle. Ability to travel across Birmingham, Coventry, and Worcester as required. What's on Offer: Competitive hourly rate. Monday to Friday working pattern. Opportunity to work with a reputable Housing Association. Potential for contract extension based on business needs. Immediate start available. If this Tenant Liaison Officer role is of interest, please apply or contact (url removed)
COLFES SCHOOL
Admissions Manager
COLFES SCHOOL Lewisham, London
Admissions Manager Reporting to: Director of Admissions & Marketing Contract: Full time, term time only plus 30 days in holidays Additional expectations: Occasional evening, weekend and holiday work (particularly in the autumn term) Salary: FTE £45,000-50,000 There are two Admissions Manager roles within the Admissions & Marketing team, both covering junior and senior school entry. One part time Admissions Manager is already in post; this new role will work in close partnership with the existing manager to ensure a seamless, high quality admissions experience. This is a strategically significant position requiring a rare combination of commercial insight, market awareness, efficient operational planning, and exceptional customer service. Collaboration is fundamental. The Admissions Manager will work closely with the Director of Admissions & Marketing, the Head of Marketing and the wider school community to ensure admissions activity, marketing strategy and communications planning are aligned, data driven and mutually reinforcing. Direct line management of Admissions Officer and shared line management of Data & Systems Officer. Key Skills and Attributes Exceptional organisational and planning skills - able to design, manage and refine efficient, multi stage admissions processes throughout the year Strong commercial and market insight - understands local demographics, feeder school dynamics, competitor activity and parent decision making behaviours, using this intelligence to inform strategy and planning Collaborative working style - works closely with the Director of Admissions & Marketing, the Head of Marketing and the second Admissions Manager to ensure aligned, strategic delivery of annual strategic plan Excellent interpersonal skills - confident engaging with prospective families, feeder schools, staff, Governors and the wider community Outstanding communication skills - able to deliver clear, timely and accurate information through written, verbal and face to face channels Ability to operate at a senior level - supports the Director and the wider Senior Management Team to guide, support and direct staff in delivering an excellent experience for prospective families High level of professionalism and discretion - represents the school with integrity and confidence Capacity to manage peak period workloads - ensures the Admissions office is appropriately staffed during busy holiday periods, particularly in Autumn and early Spring Confident decision maker - able to take initiative and uphold the school's standards for the prospective family experience Leadership and line management experience - capable of motivating, developing and managing the Systems & Data Officer and the Admissions Officer Responsibilities Process and Planning Work with the Marketing team to manage the end to end communications journey for prospective parents, from initial enquiry to acceptance of a place Work with the Director to set and manage the annual Admissions budget Provide strategic input into advertising planning ahead of the Autumn Open Events season Collaborate with the Director to maintain and annually update a local area map showing feeder school patterns and family locations, using this data to inform strategic planning and market positioning Initial Enquiries Build strong, positive relationships with prospective families Gather and record all relevant information to evaluate and prioritise enquiries, ensuring the Admissions database remains accurate and up to date Ensure timely and personalised follow ups to all enquiries Provide a tailored, high quality service to high priority enquirers, including: understanding family needs, encouraging school visits and signposting relevant events Visits & Tours Manage appointment bookings and liaise with relevant staff Oversee the organisation of group and individual families' tours Ensure visiting families' information is accurate and available to the Head and relevant staff Ensure all visits are followed up promptly by email or telephone Events Work with the Director to organise and attend events for prospective and registered pupils, including taster days and Open Events and Welcome Events Oversee operational planning for Admissions events, delegating tasks to Admissions Officer as appropriate Manage team rotas for out of hours Admissions events and enquiry monitoring Applications Oversee all administrative aspects of the admissions process for new families, working closely with Systems & Data Office to ensure the application experience is as user-friendly and intuitive as possible Liaise closely with the Junior School and Sixth Form regarding admissions and pupil transitions Manage entrance tests, including coordination with teaching staff and remote assessments for overseas applicants Maintain proactive communication with families throughout the process, including after assessments and during the joining papers stage Liaise with the Bursar's office regarding financial assistance applications, projected pupil roll and fee related matters Work with School Data Manager and Pastoral team to ensure new joiners in Years 8-10 are placed in appropriate teaching groups, tutor groups and mentoring arrangements Information Management Manage development and updates of Appliccaa system Provide statistical information and reports for the Head, SMT and Governors Work with the Director, Head and Head of Junior School on offer numbers, waiting lists and admissions decisions Feeder Schools and Market Insight Work closely with the Director to develop and implement a feeder school strategy and action plan Build detailed knowledge of feeder and competitor schools, using this insight to inform planning and positioning Prepare demographic and market related reports as required by the Director Management & Development Act as joint line manager to the Admissions Office and Systems & Data Officer, ensuring they are motivated, trained and appraised in line with school policies Undertake relevant training as agreed with the Director Person Specification Essential Proven experience in admissions, marketing, customer experience, or a related professional services environment Demonstrable success in managing complex, multi stage processes with high levels of accuracy and organisation Experience working in a competitive, customer facing environment where service quality directly influences outcomes Strong understanding of market dynamics, including demographics, competitor behaviour and customer decision making Experience delivering strategic plans and contributing to organisational planning cycles Line management experience, including motivating and developing staff Experience working collaboratively with senior leaders and cross functional teams High level of digital literacy, including CRM/database management and Microsoft Office applications Ability to analyse data, identify trends and use insight to inform decision making Confident decision maker with sound judgement and the ability to act autonomously when required Desirable Experience working in an independent school or education sector admissions environment Knowledge of SIMS or similar school management systems Experience managing events, including planning, logistics and stakeholder coordination Understanding of the local educational landscape, including feeder schools and competitor schools Personal Attributes Warm, welcoming and professional manner, with a genuine commitment to delivering best in class customer service Commercially aware, with the ability to balance strategic priorities with operational realities Proactive and forward thinking, anticipating challenges and identifying opportunities for improvement Calm under pressure, particularly during peak admissions periods and high stakes events Collaborative and team oriented, valuing partnership with colleagues across Admissions, Marketing and the wider school Discreet and trustworthy, able to handle sensitive information with professionalism Resilient, adaptable and comfortable working in a fast paced, dynamic environment Personally invested in upholding the school's values and representing the school with integrity Application procedure: The recruitment process will require all applicants to complete an application form, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures. The application should be submitted electronically to: or by post to: Mrs A Ross, Human Resources, Colfe's School, Horn Park Lane, London SE12 8AW Applications should be sent by 12noon on Friday 12th June. Colfe's reserves the right to appoint to this post before the closing date if necessary. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening . click apply for full job details
Jun 20, 2026
Full time
Admissions Manager Reporting to: Director of Admissions & Marketing Contract: Full time, term time only plus 30 days in holidays Additional expectations: Occasional evening, weekend and holiday work (particularly in the autumn term) Salary: FTE £45,000-50,000 There are two Admissions Manager roles within the Admissions & Marketing team, both covering junior and senior school entry. One part time Admissions Manager is already in post; this new role will work in close partnership with the existing manager to ensure a seamless, high quality admissions experience. This is a strategically significant position requiring a rare combination of commercial insight, market awareness, efficient operational planning, and exceptional customer service. Collaboration is fundamental. The Admissions Manager will work closely with the Director of Admissions & Marketing, the Head of Marketing and the wider school community to ensure admissions activity, marketing strategy and communications planning are aligned, data driven and mutually reinforcing. Direct line management of Admissions Officer and shared line management of Data & Systems Officer. Key Skills and Attributes Exceptional organisational and planning skills - able to design, manage and refine efficient, multi stage admissions processes throughout the year Strong commercial and market insight - understands local demographics, feeder school dynamics, competitor activity and parent decision making behaviours, using this intelligence to inform strategy and planning Collaborative working style - works closely with the Director of Admissions & Marketing, the Head of Marketing and the second Admissions Manager to ensure aligned, strategic delivery of annual strategic plan Excellent interpersonal skills - confident engaging with prospective families, feeder schools, staff, Governors and the wider community Outstanding communication skills - able to deliver clear, timely and accurate information through written, verbal and face to face channels Ability to operate at a senior level - supports the Director and the wider Senior Management Team to guide, support and direct staff in delivering an excellent experience for prospective families High level of professionalism and discretion - represents the school with integrity and confidence Capacity to manage peak period workloads - ensures the Admissions office is appropriately staffed during busy holiday periods, particularly in Autumn and early Spring Confident decision maker - able to take initiative and uphold the school's standards for the prospective family experience Leadership and line management experience - capable of motivating, developing and managing the Systems & Data Officer and the Admissions Officer Responsibilities Process and Planning Work with the Marketing team to manage the end to end communications journey for prospective parents, from initial enquiry to acceptance of a place Work with the Director to set and manage the annual Admissions budget Provide strategic input into advertising planning ahead of the Autumn Open Events season Collaborate with the Director to maintain and annually update a local area map showing feeder school patterns and family locations, using this data to inform strategic planning and market positioning Initial Enquiries Build strong, positive relationships with prospective families Gather and record all relevant information to evaluate and prioritise enquiries, ensuring the Admissions database remains accurate and up to date Ensure timely and personalised follow ups to all enquiries Provide a tailored, high quality service to high priority enquirers, including: understanding family needs, encouraging school visits and signposting relevant events Visits & Tours Manage appointment bookings and liaise with relevant staff Oversee the organisation of group and individual families' tours Ensure visiting families' information is accurate and available to the Head and relevant staff Ensure all visits are followed up promptly by email or telephone Events Work with the Director to organise and attend events for prospective and registered pupils, including taster days and Open Events and Welcome Events Oversee operational planning for Admissions events, delegating tasks to Admissions Officer as appropriate Manage team rotas for out of hours Admissions events and enquiry monitoring Applications Oversee all administrative aspects of the admissions process for new families, working closely with Systems & Data Office to ensure the application experience is as user-friendly and intuitive as possible Liaise closely with the Junior School and Sixth Form regarding admissions and pupil transitions Manage entrance tests, including coordination with teaching staff and remote assessments for overseas applicants Maintain proactive communication with families throughout the process, including after assessments and during the joining papers stage Liaise with the Bursar's office regarding financial assistance applications, projected pupil roll and fee related matters Work with School Data Manager and Pastoral team to ensure new joiners in Years 8-10 are placed in appropriate teaching groups, tutor groups and mentoring arrangements Information Management Manage development and updates of Appliccaa system Provide statistical information and reports for the Head, SMT and Governors Work with the Director, Head and Head of Junior School on offer numbers, waiting lists and admissions decisions Feeder Schools and Market Insight Work closely with the Director to develop and implement a feeder school strategy and action plan Build detailed knowledge of feeder and competitor schools, using this insight to inform planning and positioning Prepare demographic and market related reports as required by the Director Management & Development Act as joint line manager to the Admissions Office and Systems & Data Officer, ensuring they are motivated, trained and appraised in line with school policies Undertake relevant training as agreed with the Director Person Specification Essential Proven experience in admissions, marketing, customer experience, or a related professional services environment Demonstrable success in managing complex, multi stage processes with high levels of accuracy and organisation Experience working in a competitive, customer facing environment where service quality directly influences outcomes Strong understanding of market dynamics, including demographics, competitor behaviour and customer decision making Experience delivering strategic plans and contributing to organisational planning cycles Line management experience, including motivating and developing staff Experience working collaboratively with senior leaders and cross functional teams High level of digital literacy, including CRM/database management and Microsoft Office applications Ability to analyse data, identify trends and use insight to inform decision making Confident decision maker with sound judgement and the ability to act autonomously when required Desirable Experience working in an independent school or education sector admissions environment Knowledge of SIMS or similar school management systems Experience managing events, including planning, logistics and stakeholder coordination Understanding of the local educational landscape, including feeder schools and competitor schools Personal Attributes Warm, welcoming and professional manner, with a genuine commitment to delivering best in class customer service Commercially aware, with the ability to balance strategic priorities with operational realities Proactive and forward thinking, anticipating challenges and identifying opportunities for improvement Calm under pressure, particularly during peak admissions periods and high stakes events Collaborative and team oriented, valuing partnership with colleagues across Admissions, Marketing and the wider school Discreet and trustworthy, able to handle sensitive information with professionalism Resilient, adaptable and comfortable working in a fast paced, dynamic environment Personally invested in upholding the school's values and representing the school with integrity Application procedure: The recruitment process will require all applicants to complete an application form, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures. The application should be submitted electronically to: or by post to: Mrs A Ross, Human Resources, Colfe's School, Horn Park Lane, London SE12 8AW Applications should be sent by 12noon on Friday 12th June. Colfe's reserves the right to appoint to this post before the closing date if necessary. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening . click apply for full job details
Aatom Recruitment
RQ - Applications Support Officer
Aatom Recruitment
Aatom Recruitment is looking for RQ(phone number removed) - Applications Support Officer on behalf of a Local Authority. Job Title: RQ(phone number removed) - Applications Support Officer Contract Duration: 3 Months Hours Per Week: 35 ROLE PURPOSE: You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice Create Application Support technical documentation and maintain the Application Support Portfolio to ensure the Enterprise Architecture is fully documented in line with TOGAF best practice. Support Application Customer Service management and Application Supplier Service Delivery to ensure business requirements are met in a timely manner, in line with ICT Service Management best practice. Apply Application Life-cycle management, proper HOTS and decommissioning Apply agile methodology process in resolving calls and projects. Apply ITIL ICT service delivery methodology and work closely with IT and Digital Services to ensure incidents, problems and changes are managed efficiently. Collaborate and partner with all parts and levels of the organisation as a technical advisor for creative and innovative applications Ensure projects and service requests are delivered on time, within budget and required quality, whilst ensuring benefits are realised in line with the business case. Increase customer satisfaction and engagement by delivering world class customer solutions and resilient applications. Support and maintain digital solutions developed on the Social Care Case Management Databases and Customer Portals. Ensure applications are secure and users have the access they require. Maintain a working knowledge of relevant application developments and methodologies, including Enterprise Architecture, Application Lifecycle management, Application Portfolio management and ITIL support management EXPERIENCE: It is essential that the post holder has: Significant experience of working in a large and complex organisation in the support, development and change of enterprise, line of business and niche applications commonly used in Local Authorities, Liquidlogic, ContrOCC and Web development Significant experience of implementing and managing system projects and service requests. Considerable experience in Application Portfolio Management and Application Life-cycle Management and the deployment of such methodologies in medium / large organisations Considerable experience of system integration Considerable experience of Agile development and management methods Considerable experience of Enterprise Architecture, including using such tools as iServer, to map, visualise and analyse strategic goals, business services, and applications' components to manage strategic change. Considerable experience of ITIL methodology relating to change management. Experience of collaborating and partnering with a wide range of staff to improve/deliver business outcomes. It is desirable that the post holder has: Experience of other public sector organisations. Experience in Social Care applications and knowledge of configuration and administration of databases and portals.
Jun 20, 2026
Contractor
Aatom Recruitment is looking for RQ(phone number removed) - Applications Support Officer on behalf of a Local Authority. Job Title: RQ(phone number removed) - Applications Support Officer Contract Duration: 3 Months Hours Per Week: 35 ROLE PURPOSE: You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice Create Application Support technical documentation and maintain the Application Support Portfolio to ensure the Enterprise Architecture is fully documented in line with TOGAF best practice. Support Application Customer Service management and Application Supplier Service Delivery to ensure business requirements are met in a timely manner, in line with ICT Service Management best practice. Apply Application Life-cycle management, proper HOTS and decommissioning Apply agile methodology process in resolving calls and projects. Apply ITIL ICT service delivery methodology and work closely with IT and Digital Services to ensure incidents, problems and changes are managed efficiently. Collaborate and partner with all parts and levels of the organisation as a technical advisor for creative and innovative applications Ensure projects and service requests are delivered on time, within budget and required quality, whilst ensuring benefits are realised in line with the business case. Increase customer satisfaction and engagement by delivering world class customer solutions and resilient applications. Support and maintain digital solutions developed on the Social Care Case Management Databases and Customer Portals. Ensure applications are secure and users have the access they require. Maintain a working knowledge of relevant application developments and methodologies, including Enterprise Architecture, Application Lifecycle management, Application Portfolio management and ITIL support management EXPERIENCE: It is essential that the post holder has: Significant experience of working in a large and complex organisation in the support, development and change of enterprise, line of business and niche applications commonly used in Local Authorities, Liquidlogic, ContrOCC and Web development Significant experience of implementing and managing system projects and service requests. Considerable experience in Application Portfolio Management and Application Life-cycle Management and the deployment of such methodologies in medium / large organisations Considerable experience of system integration Considerable experience of Agile development and management methods Considerable experience of Enterprise Architecture, including using such tools as iServer, to map, visualise and analyse strategic goals, business services, and applications' components to manage strategic change. Considerable experience of ITIL methodology relating to change management. Experience of collaborating and partnering with a wide range of staff to improve/deliver business outcomes. It is desirable that the post holder has: Experience of other public sector organisations. Experience in Social Care applications and knowledge of configuration and administration of databases and portals.
Wilmington plc
Chief Technology Officer
Wilmington plc City, London
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
Jun 20, 2026
Full time
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
Rosscare
Community Health & Engagement Officer
Rosscare Sheerwater, Surrey
Community Health and Engagement Officer (CHEO) £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time We have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality. As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service. Key Responsibilities Service User Engagement Promoting the importance of user lived experience in the company, community and among external stakeholders. Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience. Quality Monitoring & Improvement Attending the monthly contract review meetings with the Integrated Care Board. Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement. Implementing improvements following complaints. Feedback from Service Users through formal mechanisms. Service User Support Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options available Supporting Service Users to navigate the complaints process. Making information available via signposting to other services other health professionals, social care, MIND, charities, citizens advice etc. Networking and Communication Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvements Networking with local and national disability organisations. Some use of local social media to promote service user engagement. Producing a local newsletter and providing other service users relevant information. What are we looking for? Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting. experience of strategic and project planning and decision making. Experience of managing multiple workstreams with ability to prioritise and organise work effectively Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management. Good written and verbal communication skills. Good IT skills and ability to contribute to the production of communications material aimed at service users. Understanding and willingness to use social media for service user engagement. Marketing/PR experience would be advantageous. Understanding of research and audit processes advantageous. A UK driving licence is essential. What can we offer you? £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time Up to 33 days holiday (including bank holidays) Company Pension Scheme Life Assurance INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jun 20, 2026
Full time
Community Health and Engagement Officer (CHEO) £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time We have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality. As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service. Key Responsibilities Service User Engagement Promoting the importance of user lived experience in the company, community and among external stakeholders. Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience. Quality Monitoring & Improvement Attending the monthly contract review meetings with the Integrated Care Board. Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement. Implementing improvements following complaints. Feedback from Service Users through formal mechanisms. Service User Support Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options available Supporting Service Users to navigate the complaints process. Making information available via signposting to other services other health professionals, social care, MIND, charities, citizens advice etc. Networking and Communication Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvements Networking with local and national disability organisations. Some use of local social media to promote service user engagement. Producing a local newsletter and providing other service users relevant information. What are we looking for? Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting. experience of strategic and project planning and decision making. Experience of managing multiple workstreams with ability to prioritise and organise work effectively Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management. Good written and verbal communication skills. Good IT skills and ability to contribute to the production of communications material aimed at service users. Understanding and willingness to use social media for service user engagement. Marketing/PR experience would be advantageous. Understanding of research and audit processes advantageous. A UK driving licence is essential. What can we offer you? £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time Up to 33 days holiday (including bank holidays) Company Pension Scheme Life Assurance INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
SF Partners
Business Development Manager
SF Partners City, Derby
Business Development Manager Private Client / Wills & Probate Sector Salary Negotiable + Bonus Scheme SF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. This is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. Reporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. The Opportunity The Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. This is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. Key Responsibilities Channel Strategy & Partnerships Execute and refine the firm's introducer partnership strategy Identify high-value referral channels and prioritise growth opportunities Originate, negotiate and onboard new introducer partnerships Ensure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks Relationship Management Develop strong long-term relationships with existing introducer partners Conduct regular account reviews and pipeline meetings Create feedback loops around lead quality, conversion performance and client outcomes Maintain accurate CRM records and reporting standards Brand Development & Market Engagement Deliver education-led business development initiatives including CPD sessions, webinars and technical updates Represent the business at industry events, networking forums and professional panels Support wider brand visibility within the private client and estate planning market Commercial Performance Work closely with internal commercial and operational teams to track: lead generation performance conversion rates cost per acquisition lifetime value by introducer segment Continuously optimise channel performance and resource allocation About You We are keen to speak with candidates who have: Proven experience in partnership development, business development or introducer relationship management Strong commercial acumen with the ability to drive measurable revenue growth Experience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors Excellent stakeholder management and presentation skills A consultative, relationship-led approach to business development Strong organisational skills with experience managing pipelines and CRM systems Package Salary: Negotiable Bonus / OTE: 30-60% of base salary Quarterly performance accelerators Hybrid working flexibility Significant progression opportunity within a scaling business Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
Jun 20, 2026
Full time
Business Development Manager Private Client / Wills & Probate Sector Salary Negotiable + Bonus Scheme SF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. This is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. Reporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. The Opportunity The Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. This is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. Key Responsibilities Channel Strategy & Partnerships Execute and refine the firm's introducer partnership strategy Identify high-value referral channels and prioritise growth opportunities Originate, negotiate and onboard new introducer partnerships Ensure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks Relationship Management Develop strong long-term relationships with existing introducer partners Conduct regular account reviews and pipeline meetings Create feedback loops around lead quality, conversion performance and client outcomes Maintain accurate CRM records and reporting standards Brand Development & Market Engagement Deliver education-led business development initiatives including CPD sessions, webinars and technical updates Represent the business at industry events, networking forums and professional panels Support wider brand visibility within the private client and estate planning market Commercial Performance Work closely with internal commercial and operational teams to track: lead generation performance conversion rates cost per acquisition lifetime value by introducer segment Continuously optimise channel performance and resource allocation About You We are keen to speak with candidates who have: Proven experience in partnership development, business development or introducer relationship management Strong commercial acumen with the ability to drive measurable revenue growth Experience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors Excellent stakeholder management and presentation skills A consultative, relationship-led approach to business development Strong organisational skills with experience managing pipelines and CRM systems Package Salary: Negotiable Bonus / OTE: 30-60% of base salary Quarterly performance accelerators Hybrid working flexibility Significant progression opportunity within a scaling business Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
Martin Veasey Talent Solutions
HR Administrator / HR Coordinator
Martin Veasey Talent Solutions Tewkesbury, Gloucestershire
HR ADMINISTRATOR / HR COORDINATOR Interim to Permanent Opportunity 30,000 - 35,000 + Benefits + Genuine Career Development Tewkesbury, Gloucestershire Growing Engineering & Manufacturing Group HR Transformation Programme Broad Employee Lifecycle Exposure Strong Potential for Permanent Appointment Are you an organised, proactive and highly capable HR Administrator looking for far more than a traditional administrative role? Would you like the opportunity to work directly with an experienced HR Director, support the development of a growing HR function and gain exposure to a broad range of HR activities across a successful engineering and manufacturing group? If so, this could be the opportunity you have been waiting for. This Is Not a Typical HR Administrator Position This is a newly created role designed to support a growing HR function during an exciting period of organisational growth, transformation and investment. The business is expanding its HR capability and is investing heavily in: People and organisational development Digital transformation HR systems and automation Employee engagement initiatives Leadership development Recruitment and onboarding processes Continuous improvement programmes As a result, there is now a requirement for a highly organised HR Administrator / HR Coordinator who can become a trusted support partner within the HR team and help build the infrastructure required to support future growth. Initially offered as a six-month fixed-term contract, there is a genuine opportunity for the role to become permanent as the HR function continues to evolve. Why This Opportunity Is Different Unlike many HR Administration positions that focus purely on processing paperwork and maintaining records, this role offers unusually broad exposure across the full employee lifecycle. Working closely with the Group HR Director and supporting a newly appointed Site HR Officer, you will become involved in: Recruitment and onboarding Employee relations administration Performance management processes Appraisal coordination HR reporting and analytics HR systems administration Payroll support Employee engagement initiatives HR transformation projects Process improvement and automation activities You will gain valuable exposure to both operational and strategic HR activities whilst developing your career within a growing organisation. The Business Environment The organisation operates within a fast-paced engineering and manufacturing environment supporting customers across highly technical and demanding sectors. The workforce includes: Manufacturing and production employees Engineering and technical specialists Quality and compliance professionals Commercial and support teams Senior leadership stakeholders This creates a diverse and engaging HR environment where no two days are ever the same. You will have the opportunity to work across both blue-collar and white-collar employee populations and gain experience that many HR professionals only acquire much later in their careers. What You'll Be Doing HR Administration Producing contracts, offer letters and employment documentation Maintaining employee records and personnel files Managing onboarding administration Coordinating probation reviews Supporting HR compliance activities Managing confidential employee information Recruitment & Onboarding Scheduling interviews Coordinating candidate communications Supporting recruitment campaigns Preparing onboarding documentation Coordinating induction activities Employee Relations Support You will play an important role supporting employee relations processes by: Coordinating disciplinary and grievance meetings Preparing documentation Taking confidential notes Producing correspondence and letters Maintaining case records and trackers You do not need to have led employee relations cases yourself, but you should understand how these processes work and be comfortable supporting them administratively. Executive & Coordination Support A key part of the role will involve supporting a busy HR function through: Complex diary management Appraisal scheduling Meeting coordination Action tracking Managing key HR deadlines Supporting wider HR projects HR Systems & Automation One of the most exciting aspects of this opportunity is the exposure to technology and process improvement initiatives. You will have the opportunity to support: HR process automation Digital transformation projects Workflow improvements System implementation activities AI-enabled administrative processes Continuous improvement initiatives This is an excellent opportunity for somebody interested in the future of HR technology and modern ways of working. Who We're Looking For We are interested in speaking with candidates from backgrounds including: HR Administrator HR Assistant HR Coordinator Recruitment Coordinator Talent Acquisition Coordinator Payroll Administrator Executive Assistant Personal Assistant Office Manager Business Support Manager Operations Administrator You may be CIPD qualified, studying towards a qualification or possess equivalent practical experience. Most importantly, you will be: Highly organised Detail orientated Proactive and self-motivated Comfortable working at pace Professional and discreet Confident managing multiple priorities Able to build strong working relationships Eager to learn and develop The Ideal Candidate Will Have Previous HR administration experience Experience producing contracts and HR documentation Strong organisational and diary management skills Experience maintaining confidential records Excellent communication skills Strong Microsoft Office capability Understanding of employee lifecycle processes Additional experience supporting employee relations, payroll administration or HR systems would be advantageous but is not essential. Career Development Opportunity This role offers a genuine opportunity to build your HR career within a growing organisation. You will work directly alongside experienced HR professionals and gain exposure to: Employee relations Recruitment HR operations HR systems Payroll administration Organisational development HR transformation projects Future progression opportunities may include: HR Coordinator HR Officer Payroll & HR Coordinator HR Advisor What's On Offer? 30,000 - 35,000 Basic Salary Plus: Benefits package Professional development opportunities Exposure to senior leadership Broad HR experience HR transformation project involvement Strong mentoring and support Genuine opportunity for a permanent position Long-term career progression potential If you are looking for an HR role that offers far more than administration and want to be part of a growing organisation investing heavily in its people, systems and future development, we would be delighted to hear from you. Ref: (phone number removed)
Jun 20, 2026
Seasonal
HR ADMINISTRATOR / HR COORDINATOR Interim to Permanent Opportunity 30,000 - 35,000 + Benefits + Genuine Career Development Tewkesbury, Gloucestershire Growing Engineering & Manufacturing Group HR Transformation Programme Broad Employee Lifecycle Exposure Strong Potential for Permanent Appointment Are you an organised, proactive and highly capable HR Administrator looking for far more than a traditional administrative role? Would you like the opportunity to work directly with an experienced HR Director, support the development of a growing HR function and gain exposure to a broad range of HR activities across a successful engineering and manufacturing group? If so, this could be the opportunity you have been waiting for. This Is Not a Typical HR Administrator Position This is a newly created role designed to support a growing HR function during an exciting period of organisational growth, transformation and investment. The business is expanding its HR capability and is investing heavily in: People and organisational development Digital transformation HR systems and automation Employee engagement initiatives Leadership development Recruitment and onboarding processes Continuous improvement programmes As a result, there is now a requirement for a highly organised HR Administrator / HR Coordinator who can become a trusted support partner within the HR team and help build the infrastructure required to support future growth. Initially offered as a six-month fixed-term contract, there is a genuine opportunity for the role to become permanent as the HR function continues to evolve. Why This Opportunity Is Different Unlike many HR Administration positions that focus purely on processing paperwork and maintaining records, this role offers unusually broad exposure across the full employee lifecycle. Working closely with the Group HR Director and supporting a newly appointed Site HR Officer, you will become involved in: Recruitment and onboarding Employee relations administration Performance management processes Appraisal coordination HR reporting and analytics HR systems administration Payroll support Employee engagement initiatives HR transformation projects Process improvement and automation activities You will gain valuable exposure to both operational and strategic HR activities whilst developing your career within a growing organisation. The Business Environment The organisation operates within a fast-paced engineering and manufacturing environment supporting customers across highly technical and demanding sectors. The workforce includes: Manufacturing and production employees Engineering and technical specialists Quality and compliance professionals Commercial and support teams Senior leadership stakeholders This creates a diverse and engaging HR environment where no two days are ever the same. You will have the opportunity to work across both blue-collar and white-collar employee populations and gain experience that many HR professionals only acquire much later in their careers. What You'll Be Doing HR Administration Producing contracts, offer letters and employment documentation Maintaining employee records and personnel files Managing onboarding administration Coordinating probation reviews Supporting HR compliance activities Managing confidential employee information Recruitment & Onboarding Scheduling interviews Coordinating candidate communications Supporting recruitment campaigns Preparing onboarding documentation Coordinating induction activities Employee Relations Support You will play an important role supporting employee relations processes by: Coordinating disciplinary and grievance meetings Preparing documentation Taking confidential notes Producing correspondence and letters Maintaining case records and trackers You do not need to have led employee relations cases yourself, but you should understand how these processes work and be comfortable supporting them administratively. Executive & Coordination Support A key part of the role will involve supporting a busy HR function through: Complex diary management Appraisal scheduling Meeting coordination Action tracking Managing key HR deadlines Supporting wider HR projects HR Systems & Automation One of the most exciting aspects of this opportunity is the exposure to technology and process improvement initiatives. You will have the opportunity to support: HR process automation Digital transformation projects Workflow improvements System implementation activities AI-enabled administrative processes Continuous improvement initiatives This is an excellent opportunity for somebody interested in the future of HR technology and modern ways of working. Who We're Looking For We are interested in speaking with candidates from backgrounds including: HR Administrator HR Assistant HR Coordinator Recruitment Coordinator Talent Acquisition Coordinator Payroll Administrator Executive Assistant Personal Assistant Office Manager Business Support Manager Operations Administrator You may be CIPD qualified, studying towards a qualification or possess equivalent practical experience. Most importantly, you will be: Highly organised Detail orientated Proactive and self-motivated Comfortable working at pace Professional and discreet Confident managing multiple priorities Able to build strong working relationships Eager to learn and develop The Ideal Candidate Will Have Previous HR administration experience Experience producing contracts and HR documentation Strong organisational and diary management skills Experience maintaining confidential records Excellent communication skills Strong Microsoft Office capability Understanding of employee lifecycle processes Additional experience supporting employee relations, payroll administration or HR systems would be advantageous but is not essential. Career Development Opportunity This role offers a genuine opportunity to build your HR career within a growing organisation. You will work directly alongside experienced HR professionals and gain exposure to: Employee relations Recruitment HR operations HR systems Payroll administration Organisational development HR transformation projects Future progression opportunities may include: HR Coordinator HR Officer Payroll & HR Coordinator HR Advisor What's On Offer? 30,000 - 35,000 Basic Salary Plus: Benefits package Professional development opportunities Exposure to senior leadership Broad HR experience HR transformation project involvement Strong mentoring and support Genuine opportunity for a permanent position Long-term career progression potential If you are looking for an HR role that offers far more than administration and want to be part of a growing organisation investing heavily in its people, systems and future development, we would be delighted to hear from you. Ref: (phone number removed)
Adecco
IT & Digital Officer
Adecco Staveley, Cumbria
Job Title: IT and Digital Officer Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 20, 2026
Full time
Job Title: IT and Digital Officer Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hays Technology
Head of Cyber Security
Hays Technology
Head of Cyber Security Up to 89,000 + local government pension scheme + excellent annual leave Glasgow - Relaxed Hybrid Permanent Hays are on the lookout for a Head of Cyber to provide both strategic and operational leadership across a multi-organisation shared service environment. This role supports a partnership of public sector organisations and reports directly to the Chief Information Officer (CIO). You will be accountable for shaping cyber strategy, overseeing governance and risk management, and leading incident response capabilities, while providing assurance on organisational cyber resilience at executive and board level. This role involves Develop and deliver a cyber security strategy and roadmap aligned to organisational priorities and relevant government resilience frameworks. Oversee cyber security operations, including incident response, threat monitoring, vulnerability management, and third-party security services. Act as the senior cyber authority, offering expert guidance and clear assurance on cyber risk, compliance, and resilience to senior leadership, audit committees, and boards. Lead, develop, and inspire specialist cyber security teams, promoting a strong security culture across the organisation. Embed security-by-design principles across enterprise architecture, digital initiatives, and service delivery. Maintain effective cyber governance, policies, and performance metrics, ensuring alignment with recognised standards such as ISO 27001, NIST, CAF, and Cyber Essentials Plus. What I'm looking for Demonstrable experience leading a cyber security function covering strategy, operations, and incident management. Mergers and acquisitions experience would be useful for the cyber due diligence involved in expanding the partnerships Strong knowledge of risk, governance, compliance, and security architecture within complex environments. A technical cyber security background Proven ability to engage, influence, and advise senior stakeholders, including executive teams and boards. Experience within public sector organisations or shared service/multi-entity environments is desirable What you'll get in return A salary between 80,000 - 89,000 Local Government pension scheme Excellent annual leave allowance Great flexibility and hybrid availability Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 20, 2026
Full time
Head of Cyber Security Up to 89,000 + local government pension scheme + excellent annual leave Glasgow - Relaxed Hybrid Permanent Hays are on the lookout for a Head of Cyber to provide both strategic and operational leadership across a multi-organisation shared service environment. This role supports a partnership of public sector organisations and reports directly to the Chief Information Officer (CIO). You will be accountable for shaping cyber strategy, overseeing governance and risk management, and leading incident response capabilities, while providing assurance on organisational cyber resilience at executive and board level. This role involves Develop and deliver a cyber security strategy and roadmap aligned to organisational priorities and relevant government resilience frameworks. Oversee cyber security operations, including incident response, threat monitoring, vulnerability management, and third-party security services. Act as the senior cyber authority, offering expert guidance and clear assurance on cyber risk, compliance, and resilience to senior leadership, audit committees, and boards. Lead, develop, and inspire specialist cyber security teams, promoting a strong security culture across the organisation. Embed security-by-design principles across enterprise architecture, digital initiatives, and service delivery. Maintain effective cyber governance, policies, and performance metrics, ensuring alignment with recognised standards such as ISO 27001, NIST, CAF, and Cyber Essentials Plus. What I'm looking for Demonstrable experience leading a cyber security function covering strategy, operations, and incident management. Mergers and acquisitions experience would be useful for the cyber due diligence involved in expanding the partnerships Strong knowledge of risk, governance, compliance, and security architecture within complex environments. A technical cyber security background Proven ability to engage, influence, and advise senior stakeholders, including executive teams and boards. Experience within public sector organisations or shared service/multi-entity environments is desirable What you'll get in return A salary between 80,000 - 89,000 Local Government pension scheme Excellent annual leave allowance Great flexibility and hybrid availability Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Walkers Chocolate
HR Advisor (Operations)
Walkers Chocolate
HR Advisor (Operations) Location: Birmingham (Primarily Onsite) Hours: 30 Hours per Week Salary: £28,500 - £30,000 per annum (based on 30 hours) Join a Growing Business Where People Matter! What We Offer Salary of £28,500 - £30,000 per annum (based on 30 hours per week) Flexible start and finish times Occasional home working opportunities A supportive and collaborative working environment Opportunities for professional development and career growth The chance to play an important role within a successful and growing business Are you an experienced HR professional looking for a varied role where you can make a real impact We are looking for an organised and proactive HR Advisor (Operations) to join our team at our Birmingham headquarters! This is an excellent opportunity for someone with experience in HR administration, employee relations, recruitment, and learning & development who enjoys working in a fast-paced environment and supporting employees across all levels of the business. This role is primarily office-based to ensure strong collaboration with managers and employees, although some flexibility around start and finish times and occasional home working can be accommodated. The Role Reporting to the Head of HR, you will play a key role in delivering a professional and efficient HR service across the business. Acting as a trusted first point of contact for HR queries, you will support managers and employees with day-to-day HR matters while ensuring policies, procedures, and processes are applied consistently and effectively. You will contribute to the full employee lifecycle, from recruitment and onboarding through to employee relations, learning and development, and HR administration. Key Responsibilities Recruitment & Onboarding Support end-to-end recruitment activities, including advertising vacancies, screening applications, and coordinating interviews Liaise with hiring managers and recruitment partners to support successful hiring outcomes Prepare and issue offer letters, contracts, and onboarding documentation Coordinate induction and onboarding processes for new starters Complete and maintain right-to-work documentation Manage and monitor probation review processes HR Operations & Administration Act as the first point of contact for HR-related queries Maintain accurate employee records and HR systems in line with GDPR requirements Produce contracts, letters, and HR documentation Support payroll processes through the provision of accurate employee data Prepare HR reports and provide management information as required Assist with HR projects and continuous improvement initiatives Employee Relations Provide guidance to managers on routine employee relations matters, including absence management, disciplinary, and grievance processes Support employee relations meetings and maintain accurate records Ensure policies and procedures are applied consistently and fairly Escalate complex cases to senior HR colleagues where appropriate Learning & Development Coordinate training programmes and learning activities Support managers in identifying development needs Monitor mandatory and role-specific training completion Maintain training records and learning management systems Produce reports on training compliance and activity Policy, Compliance & Employee Engagement Support the review and implementation of HR policies and procedures Assist in ensuring compliance with employment legislation and best practice Support internal audits and HR reviews Contribute to employee engagement, wellbeing initiatives, and HR communications Assist with HR events and people-focused initiatives Provide cover for the HR & Payroll Coordinator and support weekly payroll processing when required About You We're looking for a confident and approachable HR professional who enjoys building positive working relationships and delivering excellent service. Essential Experience & Skills CIPD Level 3 qualification (or equivalent experience) Experience in an HR Advisor, HR Officer, or similar HR support role Strong understanding of HR processes and employment legislation Experience supporting employee relations matters Previous experience managing HR administration and onboarding processes Experience supporting recruitment activities Excellent communication and interpersonal skills Strong organisational skills with the ability to manage multiple priorities High attention to detail and accuracy Proficient in Microsoft Office, including Word and Excel Desirable Degree in Human Resources or a related discipline Experience coordinating learning and development activities Payroll experience Interested If you're looking for a varied HR role where you can develop your career while making a meaningful contribution to the employee experience, we'd love to hear from you. Apply today with your CV and a member of the team will be in touch. No agencies please.
Jun 20, 2026
Full time
HR Advisor (Operations) Location: Birmingham (Primarily Onsite) Hours: 30 Hours per Week Salary: £28,500 - £30,000 per annum (based on 30 hours) Join a Growing Business Where People Matter! What We Offer Salary of £28,500 - £30,000 per annum (based on 30 hours per week) Flexible start and finish times Occasional home working opportunities A supportive and collaborative working environment Opportunities for professional development and career growth The chance to play an important role within a successful and growing business Are you an experienced HR professional looking for a varied role where you can make a real impact We are looking for an organised and proactive HR Advisor (Operations) to join our team at our Birmingham headquarters! This is an excellent opportunity for someone with experience in HR administration, employee relations, recruitment, and learning & development who enjoys working in a fast-paced environment and supporting employees across all levels of the business. This role is primarily office-based to ensure strong collaboration with managers and employees, although some flexibility around start and finish times and occasional home working can be accommodated. The Role Reporting to the Head of HR, you will play a key role in delivering a professional and efficient HR service across the business. Acting as a trusted first point of contact for HR queries, you will support managers and employees with day-to-day HR matters while ensuring policies, procedures, and processes are applied consistently and effectively. You will contribute to the full employee lifecycle, from recruitment and onboarding through to employee relations, learning and development, and HR administration. Key Responsibilities Recruitment & Onboarding Support end-to-end recruitment activities, including advertising vacancies, screening applications, and coordinating interviews Liaise with hiring managers and recruitment partners to support successful hiring outcomes Prepare and issue offer letters, contracts, and onboarding documentation Coordinate induction and onboarding processes for new starters Complete and maintain right-to-work documentation Manage and monitor probation review processes HR Operations & Administration Act as the first point of contact for HR-related queries Maintain accurate employee records and HR systems in line with GDPR requirements Produce contracts, letters, and HR documentation Support payroll processes through the provision of accurate employee data Prepare HR reports and provide management information as required Assist with HR projects and continuous improvement initiatives Employee Relations Provide guidance to managers on routine employee relations matters, including absence management, disciplinary, and grievance processes Support employee relations meetings and maintain accurate records Ensure policies and procedures are applied consistently and fairly Escalate complex cases to senior HR colleagues where appropriate Learning & Development Coordinate training programmes and learning activities Support managers in identifying development needs Monitor mandatory and role-specific training completion Maintain training records and learning management systems Produce reports on training compliance and activity Policy, Compliance & Employee Engagement Support the review and implementation of HR policies and procedures Assist in ensuring compliance with employment legislation and best practice Support internal audits and HR reviews Contribute to employee engagement, wellbeing initiatives, and HR communications Assist with HR events and people-focused initiatives Provide cover for the HR & Payroll Coordinator and support weekly payroll processing when required About You We're looking for a confident and approachable HR professional who enjoys building positive working relationships and delivering excellent service. Essential Experience & Skills CIPD Level 3 qualification (or equivalent experience) Experience in an HR Advisor, HR Officer, or similar HR support role Strong understanding of HR processes and employment legislation Experience supporting employee relations matters Previous experience managing HR administration and onboarding processes Experience supporting recruitment activities Excellent communication and interpersonal skills Strong organisational skills with the ability to manage multiple priorities High attention to detail and accuracy Proficient in Microsoft Office, including Word and Excel Desirable Degree in Human Resources or a related discipline Experience coordinating learning and development activities Payroll experience Interested If you're looking for a varied HR role where you can develop your career while making a meaningful contribution to the employee experience, we'd love to hear from you. Apply today with your CV and a member of the team will be in touch. No agencies please.
LONDON BOROUGH OF HACKNEY
Shared Lives Co-ordinator
LONDON BOROUGH OF HACKNEY Hackney, London
Fixed Term / Secondment Opportunity - 12 Months Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. Hackney Shared lives scheme are pleased to announce this exciting opportunity of a 12 month fixed term contract in our Shared Lives service for an assessment and scheme promotion officer, to join a well established team within Hackney Council. Shared lives are a Care Quality Commission registered service that provides home based care and support to vulnerable people, to enable them to live with an assessed carer in the carers home. This could be long term, respite or day care. We match carers and vulnerable people and help both parties to find a happy living arrangement. This is a hugely satisfying role and you will be part of a wider shared lives community of 146 schemes in the UK. Your role is to recruit carers who reside in Hackney and have a spare room to become part of a growing scheme. Knowledge and understanding of writing assessments, promotion of the service, conveying information and understanding the difficulties faced by vulnerable people is essential. You must be enthusiastic, creative, confident and a good communicator as the role will involve engaging with wide and varied community groups. You must be able to present information to groups of people, and to engage quickly with people, building a rapport. Please note, there will be occasional weekend work - so flexibility in this role is required. The person must have: A bachelor's degree in marketing and communication or experience in this area of work would be an advantage. Approved Social worker qualification or other relevant professional qualification in Health and Social care (e.g., NVQ 5 / QCF level 5, equivalent qualification or above). Experience in developing and implementing recruitment campaigns. You will be required to demonstrate your knowledge and experience in recruiting carers and presenting shared lives as a viable career option for potential carers who may not have considered this opportunity, and who have a spare room and reside in Hackney. Excellent communications skills are required along with the ability to build strong relationships with community groups and members of the public. There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London's most vibrant and diverse boroughs. It's one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities. Please note: an Enhanced DBS check is required for this post. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. Closing date for applications : 05 July 2026 (22.59) Interview date : 15, 16 & 17 July 2026 We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Jun 20, 2026
Full time
Fixed Term / Secondment Opportunity - 12 Months Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. Hackney Shared lives scheme are pleased to announce this exciting opportunity of a 12 month fixed term contract in our Shared Lives service for an assessment and scheme promotion officer, to join a well established team within Hackney Council. Shared lives are a Care Quality Commission registered service that provides home based care and support to vulnerable people, to enable them to live with an assessed carer in the carers home. This could be long term, respite or day care. We match carers and vulnerable people and help both parties to find a happy living arrangement. This is a hugely satisfying role and you will be part of a wider shared lives community of 146 schemes in the UK. Your role is to recruit carers who reside in Hackney and have a spare room to become part of a growing scheme. Knowledge and understanding of writing assessments, promotion of the service, conveying information and understanding the difficulties faced by vulnerable people is essential. You must be enthusiastic, creative, confident and a good communicator as the role will involve engaging with wide and varied community groups. You must be able to present information to groups of people, and to engage quickly with people, building a rapport. Please note, there will be occasional weekend work - so flexibility in this role is required. The person must have: A bachelor's degree in marketing and communication or experience in this area of work would be an advantage. Approved Social worker qualification or other relevant professional qualification in Health and Social care (e.g., NVQ 5 / QCF level 5, equivalent qualification or above). Experience in developing and implementing recruitment campaigns. You will be required to demonstrate your knowledge and experience in recruiting carers and presenting shared lives as a viable career option for potential carers who may not have considered this opportunity, and who have a spare room and reside in Hackney. Excellent communications skills are required along with the ability to build strong relationships with community groups and members of the public. There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London's most vibrant and diverse boroughs. It's one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities. Please note: an Enhanced DBS check is required for this post. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. Closing date for applications : 05 July 2026 (22.59) Interview date : 15, 16 & 17 July 2026 We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
NATIONAL SAVINGS & INVESTMENTS
Chief Executive Officer
NATIONAL SAVINGS & INVESTMENTS
National Savings and Investment, Chief Executive Officer National Savings and Investments (NS&I) is both a government department and an Executive Agency of the Chancellor of the Exchequer, and its origins can be traced back more than 164 years to 1861. When customers invest in NS&I products, they are lending to the Government. In return the Government offers 100% security on all deposits and pays interest or prizes for Premium Bonds. This means that NS&I is backed by HM Treasury, keeping its 24 million customers' savings safe. This is the opportunity to lead an organisation trusted by millions of savers and offers the rare chance to deliver tangible national impact while driving innovation, digital transformation and outstanding customer outcomes. The role sits at the intersection of public service and commercial discipline, providing the challenge of stewarding a highly trusted brand, modernising complex operations, and shaping the future of secure savings for customers across the UK. The Role The Chief Executive is also the Director of Savings, and Principal Accounting Officer to NS&I. As such they are fully accountable and responsible to Treasury Ministers and to Parliament for all aspects of the NS&I business. This will be an autonomous CEO role reporting, to both the NS&I Board and HM Treasury, with end-to-end accountability for transformation and performance of the organisation. Whilst NS&I is successfully meeting its targets for savings and funding for the Government, and service levels to most customers, it is undergoing a major transformation programme and has experienced significant operational failings recently. Both these issues are operationally complex and must be resolved alongside continuing operations to build confidence and credibility with its stakeholders and customers alike. It is therefore crucial that a highly capable, credible CEO is appointed to lead the organisation through these challenges and re-establish NS&Is reputation and standing as trusted, efficient and effective national institution. The successful candidate will: Lead the creation and implementation of NS&I's business strategy to deliver cost-effective financing to HM Treasury. Balance the interests of customers, the taxpayer, wider government objectives, and the broader financial services sector in the context of NS&I's activities. Provide direction and leadership to the executive team, setting clear short- and long-term objectives and maximising the skills within the team. Effectively manage and incentivise NS&I's operational partners at a senior level to deliver the agreed business plans efficiently and in line with NS&I's values. The successful candidate will bring: Experience of operating at Senior Executive or equivalent, with a strong track record of strategic leadership and operational delivery experience. Experience of delivering a major change/transformation programme within consumer facing industries, at scale, with a track record of managing elevated risk profiles and leading commercial negotiations at a senior level. A track record of promoting a positive personal and organisational profile in external communications. This should include experience of managing consumer-facing operations, including resolving operational issues, reputation management and recovery. Ability to manage financial budgets and clear demonstration of effective resource management Experience within the consumer financial services environment or similar including within retail savings institutions, regulators, trade associations, and other relevant stakeholders would also be desirable. Other desirable criteria are shown in the Candidate Brief. NS&I is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 28 June 2026 at 23:55.
Jun 20, 2026
Full time
National Savings and Investment, Chief Executive Officer National Savings and Investments (NS&I) is both a government department and an Executive Agency of the Chancellor of the Exchequer, and its origins can be traced back more than 164 years to 1861. When customers invest in NS&I products, they are lending to the Government. In return the Government offers 100% security on all deposits and pays interest or prizes for Premium Bonds. This means that NS&I is backed by HM Treasury, keeping its 24 million customers' savings safe. This is the opportunity to lead an organisation trusted by millions of savers and offers the rare chance to deliver tangible national impact while driving innovation, digital transformation and outstanding customer outcomes. The role sits at the intersection of public service and commercial discipline, providing the challenge of stewarding a highly trusted brand, modernising complex operations, and shaping the future of secure savings for customers across the UK. The Role The Chief Executive is also the Director of Savings, and Principal Accounting Officer to NS&I. As such they are fully accountable and responsible to Treasury Ministers and to Parliament for all aspects of the NS&I business. This will be an autonomous CEO role reporting, to both the NS&I Board and HM Treasury, with end-to-end accountability for transformation and performance of the organisation. Whilst NS&I is successfully meeting its targets for savings and funding for the Government, and service levels to most customers, it is undergoing a major transformation programme and has experienced significant operational failings recently. Both these issues are operationally complex and must be resolved alongside continuing operations to build confidence and credibility with its stakeholders and customers alike. It is therefore crucial that a highly capable, credible CEO is appointed to lead the organisation through these challenges and re-establish NS&Is reputation and standing as trusted, efficient and effective national institution. The successful candidate will: Lead the creation and implementation of NS&I's business strategy to deliver cost-effective financing to HM Treasury. Balance the interests of customers, the taxpayer, wider government objectives, and the broader financial services sector in the context of NS&I's activities. Provide direction and leadership to the executive team, setting clear short- and long-term objectives and maximising the skills within the team. Effectively manage and incentivise NS&I's operational partners at a senior level to deliver the agreed business plans efficiently and in line with NS&I's values. The successful candidate will bring: Experience of operating at Senior Executive or equivalent, with a strong track record of strategic leadership and operational delivery experience. Experience of delivering a major change/transformation programme within consumer facing industries, at scale, with a track record of managing elevated risk profiles and leading commercial negotiations at a senior level. A track record of promoting a positive personal and organisational profile in external communications. This should include experience of managing consumer-facing operations, including resolving operational issues, reputation management and recovery. Ability to manage financial budgets and clear demonstration of effective resource management Experience within the consumer financial services environment or similar including within retail savings institutions, regulators, trade associations, and other relevant stakeholders would also be desirable. Other desirable criteria are shown in the Candidate Brief. NS&I is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 28 June 2026 at 23:55.

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