29 jobs found

ServiceNow Developer Location: Hybrid (Yorkshire) Salary: Up to £60,000 base Type: Permanent (must have right to work in the UK, sponsorship unavailable) If you're a ServiceNow Developer who wants more than just "business as usual", this is one worth exploring. We're partnering with a forward-thinking organisation that is continuing to invest heavily in its ServiceNow platform and wider digital transformation. As part of this journey, they're looking to bring in a ServiceNow Developer who can make an immediate impact, while also having a clear path to progress into a Lead Developer role over time. This is a genuine opportunity to step into a role where you are not just maintaining an environment, but actively shaping it. You'll be working across both BAU enhancements and high-impact project delivery, helping evolve how the platform supports the wider business. Role Responsibilities Design, develop and implement solutions across the ServiceNow platform, with a focus on ITSM and CSM, while continuously enhancing and optimising existing functionality to ensure performance, stability and scalability. You will work closely with stakeholders across the business to gather requirements and translate them into effective, scalable technical solutions. Contribute to the ongoing roadmap and continuous improvement of the platform, supporting project delivery through new module implementations, upgrades and integrations. Play a key role in driving best practice across development, configuration and platform governance, while collaborating with cross-functional teams to deliver high-quality outcomes. Key Requirements Proven experience as a ServiceNow Developer Strong hands-on expertise across ITSM and CSM modules ServiceNow Certified System Administrator (essential) ServiceNow Certified Application Developer (preferred) Experience with scripting, integrations and platform customisation Strong problem-solving skills and a proactive approach Desire to develop professionally and step into a lead or senior developer position What's on Offer Salary up to £60,000 Hybrid working model with flexibility Clear progression path into a Lead ServiceNow Developer role Opportunity to have real influence over platform direction and innovation This is ideal for a ServiceNow Developer who wants more than just BAU work. You'll get variety, ownership and the chance to grow into a leadership role, all within an organisation that genuinely values its platform and continues to invest in its future. If you're at the stage where you want more responsibility, more influence and a clear next step in your career, this is a strong opportunity to do exactly that. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

MuleSoft Lead Developer Location: Remote (UK-based) Type: Full-Time Permanent Salary: Up to £72,000 + excellent benefits Security: SC Clearance Eligibility Required The Opportunity We're working with a leading organisation undergoing significant digital transformation, and they're looking to bring in two experienced MuleSoft Lead Developers to help drive the next phase of their integration strategy. This is a fantastic opportunity to join a high-performing engineering environment where you'll lead from the front-owning delivery, shaping best practice, and mentoring teams while working on enterprise-scale integration programmes. The Role Design and deliver APIs using API-led connectivity (System, Process, Experience layers) Build complex integration solutions including event-driven architectures, orchestration, streaming, and batch processing Lead development on key projects, ensuring high-quality engineering standards Produce reusable assets, modules, and DataWeave transformations Contribute to API specifications (RAML/OAS) and integration design documentation Ensure robust logging, monitoring, alerting, and error handling frameworks Support CI/CD pipelines, automated testing, and Git-based workflows Deliver MUnit test coverage of 80%+ Provide BAU support including incident resolution and root cause analysis Mentor developers, conduct code reviews, and promote best practice About You Extensive experience in MuleSoft development (Mule 4) Strong capability with DataWeave 2.0 and Anypoint Platform MuleSoft Certified Developer Level 1 (Level 2 desirable) Experience delivering enterprise-scale integrations Integration experience with Salesforce, SAP, ServiceNow, AWS/Azure, databases, and legacy systems Knowledge of API security (OAuth 2.0, JWT, mTLS/SSL/TLS) Familiarity with CloudHub v2.0, Runtime Fabric, and hybrid architectures Why Apply Fully remote working Competitive salary and strong benefits package Generous holiday allowance with option to buy more Matched pension, life assurance, and enhanced family leave Learning and development opportunities Inclusive networks and mentoring communities Work on high-impact transformation programmes Interested? If you're a MuleSoft expert ready to step into a lead role where you can make a real impact, apply now or get in touch for a confidential discussion. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Competitive Salary Derby - Hybrid Permanent We are partnering with a leading technology and managed services organisation that is continuing to invest heavily in its ServiceNow platform and digital transformation capabilities. As part of this growth, they are looking to appoint an ServiceNow Platform Support Analyst (1st / 2nd Line) on a permanent basis, to play a key role in designing, developing, and enhancing enterprise-scale ServiceNow solutions. Role Summary The ServiceNow Platform Support Analyst is responsible for providing first and second-line support for the ServiceNow platform and its associated modules. The role will act as the primary point of contact for platform incidents, service requests, defects, configuration issues, and user queries, ensuring the platform remains stable, secure, and aligned to business requirements. The successful candidate will perform incident triage, troubleshooting, root cause analysis, platform administration, configuration, scripting, testing, and deployment activities while working closely with platform owners, developers, business stakeholders, and third-party partners. This role provides an excellent opportunity to develop into a ServiceNow Developer, Technical Consultant, or Platform Administrator. Key Responsibilities Act as the first and second-line support function for ServiceNow. Investigate, diagnose and resolve platform incidents and service requests. Triage incoming tickets and determine appropriate resolution paths. Monitor platform health, integrations, scheduled jobs, and system performance. Identify recurring issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding of ITIL processes. Experience investigating and resolving incidents. Knowledge of: Business Rules Client Scripts UI Policies Flow Designer Notifications ACLs Import Sets Transform Maps JavaScript knowledge. Experience working with APIs (REST/SOAP). Strong troubleshooting and analytical skills. Excellent communication skills. Key Competencies Customer Focus Problem Solving Attention to Detail Communication Skills Teamwork and Collaboration

Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh (2 days per week onsite) Contract: 12 months Rate: £550 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

ServiceNow Architect Salary up to £110,000 base plus comprehensive benefits package Remote-first working with occasional travel to London Exposure to enterprise-scale ServiceNow transformation programmes Are you a ServiceNow Architect looking for the opportunity to shape enterprise-scale solutions and influence platform strategy? We're looking for an experienced ServiceNow Architect to join a growing technology team where you'll play a key role indefining the future of the ServiceNow platform. This is a fantastic opportunity to work on large scale digital transformation programmes, architecting innovative solutions across multiple ServiceNow products while working closely with senior stakeholders and technical teams. This is a predominantly remote position, with occasional travel to London for key meetings and workshops. What you'll be doing: As the ServiceNow Architect, you'll be responsible for the end-to-end architecture and technical direction of the ServiceNow platform, ensuring solutions are scalable, secure and aligned with business objectives. Key responsibilities include: Leading the architecture and design of enterprise-scale ServiceNow solutions. Designing and overseeing integrations between ServiceNow and third-party platforms. Producing and maintaining technical architecture documentation, process flows and design artefacts. Evaluating new ServiceNow releases and recommending platform enhancements. Managing platform upgrades and introducing new capabilities to maximise business value. Driving continuous improvement across the ServiceNow estate. Defining architecture governance and ensuring solutions follow best practice. Providing strategic guidance around ServiceNow capabilities, ITIL processes and industry trends. Participating in Design Authority and Architecture Review meetings. Working closely with project teams, business stakeholders and technical specialists to deliver high-quality solutions. Mentoring and providing technical leadership to developers and junior team members. What we're looking for We're seeking an experienced ServiceNow Architect with a strong technical background and a passion for delivering innovative enterprise solutions. You'll ideally have: Extensive experience designing and implementing ServiceNow solutions within enterprise environments. Strong expertise across ServiceNow modules including: ITSM CSM ITOM FSM Domain Separation Experience designing complex integrations across multiple business systems. Strong understanding of architecture governance and ServiceNow best practices. Excellent analytical and problem-solving skills. Experience working with web technologies including JavaScript, HTML and XML. Outstanding stakeholder management and communication skills. The ability to lead technical discussions and influence architectural decisions. Certifications Essential: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM) ITIL Foundation Desirable: ServiceNow Certified Application Developer (CAD) If you're passionate about ServiceNow architecture and want to work on complex, business-critical solutions within a collaborative and forward-thinking environment, we'd love to hear from you.

ServiceNow Tech Lead - Contract - Wokingham - £425/day - Inside IR35 We are seeking an experienced ServiceNow Technical Lead to join a global technology services organisation on a fully office-based contract in Wokingham. The successful candidate will be responsible for designing, developing, and implementing solutions on the ServiceNow platform whilst leading a team of developers, combining strong technical expertise with leadership and strategic thinking to ensure alignment with business requirements and best practices. Key Responsibilities: Lead the technical delivery and continuous improvement of the ServiceNow platform, ensuring alignment with industry best practices and organisational goals Oversee the configuration and administration of the ServiceNow platform, ensuring it meets organisational needs and supports effective service delivery Provide technical guidance and mentorship to team members, fostering a culture of knowledge sharing and continuous learning Review business processes to leverage ServiceNow platform capabilities for improvement Collaborate with cross-functional teams to define and document ITSM policies, procedures, and workflows Drive the technical implementation of new ServiceNow AI offerings, including Now Assist, Agentic workflows, and AI Control Tower What You Will Ideally Bring: At least 5+ years of experience with workflows across key areas of the ServiceNow platform (ITSM, ITAM, ITOM, IRM), with a solid understanding of configuration and administration Proven ability to develop and configure scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence Strong knowledge of the ITIL framework and best practices, with relevant certifications (ITIL v4, ITIL Expert) preferred Strong experience working with contractors, vendors, and suppliers Excellent analytical and problem-solving skills, with strong attention to detail Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels Experience with agile methodologies and managing large-scale ServiceNow implementations ServiceNow Application Developer certification is a plus Contract Details: Location: Wokingham (Office-based) Rate: £425/day Start Date: ASAP

ServiceNow Developer Location: Hybrid (Yorkshire) Salary: Up to 60,000 base Type: Permanent (must have right to work in the UK, sponsorship unavailable) If you're a ServiceNow Developer who wants more than just "business as usual", this is one worth exploring. We're partnering with a forward-thinking organisation that is continuing to invest heavily in its ServiceNow platform and wider digital transformation. As part of this journey, they're looking to bring in a ServiceNow Developer who can make an immediate impact, while also having a clear path to progress into a Lead Developer role over time. This is a genuine opportunity to step into a role where you are not just maintaining an environment, but actively shaping it. You'll be working across both BAU enhancements and high-impact project delivery, helping evolve how the platform supports the wider business. Role Responsibilities Design, develop and implement solutions across the ServiceNow platform, with a focus on ITSM and CSM, while continuously enhancing and optimising existing functionality to ensure performance, stability and scalability. You will work closely with stakeholders across the business to gather requirements and translate them into effective, scalable technical solutions. Contribute to the ongoing roadmap and continuous improvement of the platform, supporting project delivery through new module implementations, upgrades and integrations. Play a key role in driving best practice across development, configuration and platform governance, while collaborating with cross-functional teams to deliver high-quality outcomes. Key Requirements Proven experience as a ServiceNow Developer Strong hands-on expertise across ITSM and CSM modules ServiceNow Certified System Administrator (essential) ServiceNow Certified Application Developer (preferred) Experience with scripting, integrations and platform customisation Strong problem-solving skills and a proactive approach Desire to develop professionally and step into a lead or senior developer position What's on Offer Salary up to 60,000 Hybrid working model with flexibility Clear progression path into a Lead ServiceNow Developer role Opportunity to have real influence over platform direction and innovation This is ideal for a ServiceNow Developer who wants more than just BAU work. You'll get variety, ownership and the chance to grow into a leadership role, all within an organisation that genuinely values its platform and continues to invest in its future. If you're at the stage where you want more responsibility, more influence and a clear next step in your career, this is a strong opportunity to do exactly that. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

ServiceNow Solution Architect Remote UK 110,000 Permanent This is a brilliant opportunity for a senior ServiceNow Architect who wants to take real ownership of a major ServiceNow environment, lead a sizeable technical team, and play a key role in shaping how the platform is used across both internal services and external customer delivery. You'll be joining a large, complex organisation with a mature ServiceNow estate, supporting a mix of locally hosted and cloud-based ServiceNow environments. The role sits at a genuinely senior level, leading a team of around 10 to 12 ServiceNow admins and developers within a wider platform function of around 20 people. This is not a pure development role, but it is still technically hands-on. You'll need to be close enough to the platform to lead design, challenge technical decisions, support complex implementations, and guide the team properly. The focus is on architecture, leadership, stakeholder engagement, platform strategy, and making sure ServiceNow is delivering properly for the business and its customers. You'll be working across areas such as ITSM, ITOM, CSDM, domain separation, integrations, platform design, implementation activity, and ongoing improvement of the ServiceNow Service Management platform. There is also a strong stakeholder element to the role, including regular engagement with senior internal stakeholders and ServiceNow directly, as the business continues to raise its profile and strengthen its relationship with the vendor. Day to day, you'll be leading the design of new ServiceNow solutions, reviewing requirements, assessing the impact of change, supporting process workshops, and making sure the platform remains aligned to the wider business strategy. You'll also be mentoring and developing the team, helping to create a high-performing ServiceNow function that can deliver at pace without compromising on quality. The role would suit someone who enjoys being the technical authority in the room, but who can also bring people with them. You'll need to be comfortable working with architects, developers, BAs, senior stakeholders, project teams and external customers, translating complex requirements into practical ServiceNow solutions. You'll need experience with: Strong ServiceNow architecture experience in a large enterprise environment Good knowledge of ITSM, ITOM and CSDM Domain separation experience ServiceNow implementation and solution design experience Working with complex integrations and multi-instance environments Leading or mentoring ServiceNow admins, developers, BAs or architects Strong stakeholder engagement and communication skills A good understanding of ITIL processes and service management The ability to gain SC clearance It would also be useful if you have: ServiceNow CTA or CMA, or a clear ambition to work towards this ITIL certification Project delivery experience across Agile, Scrum, Prince2 or similar Experience working across both internal platforms and external customer-facing services The business is also willing to support further ServiceNow development, including the opportunity to work towards Certified Master Architect or Certified Technical Architect training, which makes this a strong move for someone who is already operating at a senior level but still wants to keep progressing. The package includes a 110,000 basic salary, remote working, and a strong benefits package. The interview process is two stages over Teams. This is a strong opportunity for a ServiceNow Lead Architect who wants a visible, influential role with team leadership, technical ownership, and the chance to shape a platform that supports a large and varied user base. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Solutions Architect 95% remote with occasional client visits Our client is looking for an enthusiastic and ambitious Integration Solution Architect to join their expanding Integration Practice. This is an excellent opportunity for someone who has just started their career in Solution Architecture or is ready to transition from Business Analysis or Integration Developmen t into a role where you'll help design innovative enterprise integration solutions for a diverse client base. Working alongside experienced Solution Architects and delivery teams, you'll gain valuable exposure to enterprise integration projects while developing your expertise in solution design, architecture best practices, and modern iPaaS technologies. This is a fantastic opportunity for someone who enjoys combining technical knowledge with business engagement and wants to develop into a senior architecture role. Key Responsibilities Support the design and documentation of end-to-end integration solutions, translating business and technical requirements into clear architectural designs. Participate in discovery workshops and requirements gathering sessions with clients and internal stakeholders. Produce solution documentation including architecture diagrams, integration specifications, data flow maps, and technical design documents. Work closely with Integration Developers to ensure solutions are implemented in line with approved designs and best practice. Assist in evaluating integration platforms and technologies, with a particular focus on Workato and other leading iPaaS solutions. Identify technical risks, assumptions, and dependencies within proposed solutions, escalating where appropriate. Support pre-sales activities including solution scoping, effort estimation, and proposal preparation. Continuously develop your knowledge of enterprise architecture, API design, integration patterns, and emerging technologies. You will have: At least 1 year's experience in a Solution Architect or similar technical role within an integration, software, or technology consultancy environment. A background in either Business Analysis or Integration Development, with a desire to progress into Solution Architecture. A good understanding of enterprise integration concepts including REST and SOAP APIs , messaging patterns, event-driven architecture, and data transformation. Experience working with at least one iPaaS or integration platform such as Workato, MuleSoft, Boomi, or Azure Integration Services. Strong documentation skills with experience producing architecture diagrams and technical documentation using tools such as Visio or Lucidchart. Excellent communication and stakeholder management skills, with the ability to engage confidently with both technical and non-technical audiences. Experience working within Agile delivery environments. The following experience would be advantageous but is not essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Solutions Architect Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Junior Developer 95% remote with client visits - preference to candidates in the Midlands Our client is looking for a talented Junior Developer to join their growing Practice, delivering robust, scalable integration solutions for a diverse portfolio of clients. This is an exciting opportunity for a Junior Developer who enjoys solving complex technical challenges, working across modern integration platforms, and building solutions that connect critical business systems. You'll work within a collaborative delivery team, designing, developing, and supporting integrations across cloud and on-premise environments. Key Responsibilities Design, develop, and test integration solutions across cloud and on-premise platforms using iPaaS technologies, APIs, and custom development . Build, configure, and maintain Workato recipes, triggers, connectors, and automation workflows. Develop clean, maintainable code using Python, Ruby, and other Scripting languages to support integrations, data transformation, and custom connector development. Deliver integrations based on solution designs and technical specifications while ensuring functional and non-functional requirements are met. Perform unit testing, integration testing, troubleshooting, and support User Acceptance Testing (UAT) and production deployments. Produce technical documentation including configuration guides, runbooks, and data mapping documentation. Participate in peer code reviews and technical design discussions to maintain high development standards. Identify technical risks early and recommend practical solutions to ensure successful project delivery. Support deployment activities and provide knowledge transfer to client operational teams. Skills required: At least 2 years' experience in an Integration Developer or similar technical integration role. Strong knowledge of enterprise integration patterns, REST and SOAP APIs , webhooks, and message-based architectures. Experience developing in Python and/or Ruby, with the ability to write clean, maintainable code. Hands-on experience with at least one leading iPaaS platform such as Workato, MuleSoft, Boomi, Informatica, or Azure Logic Apps . Experience working with JSON, XML, and data transformation techniques. Familiarity with version control tools such as Git. A structured approach to testing, debugging, and troubleshooting. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders. Desirable Skills Workato Automation Pro I or Pro II certification. Experience with JavaScript, Bash, SQL, or other Scripting languages. Knowledge of enterprise SaaS platforms including Salesforce, SAP, ServiceNow, HubSpot, or similar business applications. Exposure to CI/CD pipelines and DevOps practices within integration projects. Previous experience working within a consultancy or client-facing environment. Junior Developer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

ServiceNow Solution Architect Remote UK | £110,000 | Permanent This is a brilliant opportunity for a senior ServiceNow Architect who wants to take real ownership of a major ServiceNow environment, lead a sizeable technical team, and play a key role in shaping how the platform is used across both internal services and external customer delivery. You'll be joining a large, complex organisation with a mature ServiceNow estate, supporting a mix of locally hosted and cloud-based ServiceNow environments. The role sits at a genuinely senior level, leading a team of around 10 to 12 ServiceNow admins and developers within a wider platform function of around 20 people. This is not a pure development role, but it is still technically hands-on. You'll need to be close enough to the platform to lead design, challenge technical decisions, support complex implementations, and guide the team properly. The focus is on architecture, leadership, stakeholder engagement, platform strategy, and making sure ServiceNow is delivering properly for the business and its customers. You'll be working across areas such as ITSM, ITOM, CSDM, domain separation, integrations, platform design, implementation activity, and ongoing improvement of the ServiceNow Service Management platform. There is also a strong stakeholder element to the role, including regular engagement with senior internal stakeholders and ServiceNow directly, as the business continues to raise its profile and strengthen its relationship with the vendor. Day to day, you'll be leading the design of new ServiceNow solutions, reviewing requirements, assessing the impact of change, supporting process workshops, and making sure the platform remains aligned to the wider business strategy. You'll also be mentoring and developing the team, helping to create a high-performing ServiceNow function that can deliver at pace without compromising on quality. The role would suit someone who enjoys being the technical authority in the room, but who can also bring people with them. You'll need to be comfortable working with architects, developers, BAs, senior stakeholders, project teams and external customers, translating complex requirements into practical ServiceNow solutions. You'll need experience with: Strong ServiceNow architecture experience in a large enterprise environment Good knowledge of ITSM, ITOM and CSDM Domain separation experience ServiceNow implementation and solution design experience Working with complex integrations and multi-instance environments Leading or mentoring ServiceNow admins, developers, BAs or architects Strong stakeholder engagement and communication skills A good understanding of ITIL processes and service management The ability to gain SC clearance It would also be useful if you have: ServiceNow CTA or CMA, or a clear ambition to work towards this ITIL certification Project delivery experience across Agile, Scrum, Prince2 or similar Experience working across both internal platforms and external customer-facing services The business is also willing to support further ServiceNow development, including the opportunity to work towards Certified Master Architect or Certified Technical Architect training, which makes this a strong move for someone who is already operating at a senior level but still wants to keep progressing. The package includes a £110,000 basic salary, remote working, and a strong benefits package. The interview process is two stages over Teams. This is a strong opportunity for a ServiceNow Lead Architect who wants a visible, influential role with team leadership, technical ownership, and the chance to shape a platform that supports a large and varied user base. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Our Telecoms client is looking for an experienced ServiceNow Architect to join their team. This is a 6 months contract initially and it is outside IR35. This is a hybrid role with 2 days per week working from the office in central London. Key Responsibilities * Serve as the technical authority on ServiceNow architecture, design, and best practices. * Define and drive the overall platform strategy, roadmap, and governance. * Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications. * Ensure platform scalability, security, performance, and integrations with other enterprise systems. * Provide technical leadership in solution design workshops, architecture reviews, and governance boards. * Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. * Mentor and guide ServiceNow developers and administrators on technical best practices. * Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. * Ensure compliance with enterprise architecture, security, and regulatory requirements. Required Qualifications * Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). * Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). * Experience with ServiceNow Scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. * Knowledge of ITIL/ITSM processes and best practices. * Experience designing and implementing CMDB and Discovery. * Excellent problem-solving, communication, and stakeholder management skills. * Telecom domain Experience is MUST Preferred Qualifications * ServiceNow Certified System Administrator (CSA). * ServiceNow Certified Implementation Specialist (CIS) in multiple modules. * ServiceNow Certified Application Developer (CAD). * ServiceNow Certified Technical Architect (CTA) or progress toward certification. * Experience with Agile/Scrum delivery methodologies. * Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Location: Wokingham Work Model: Onsite Contract Type: Contract/Permanent Duration: 6 months Rate/Salary: Competitive Rate £ The Role We are looking for an experienced ServiceNow Tech Lead to lead the design, development and delivery of ServiceNow solutions. You will work closely with stakeholders, architects and development teams to deliver scalable, high-quality implementations while providing technical leadership throughout the project life cycle. Key Responsibilities Lead ServiceNow development and technical delivery Design scalable ServiceNow solutions and integrations Mentor developers and conduct code reviews Work with business stakeholders to gather technical requirements Ensure platform best practices and governance are followed Support releases, testing and production deployments Troubleshoot complex technical issues Required Skills Strong ServiceNow development experience Experience leading technical teams Expertise in JavaScript, Glide API and ServiceNow Scripting Experience with Flow Designer and IntegrationHub REST/SOAP integration experience Service Portal and UI Builder experience (where applicable) Strong stakeholder communication skills Desirable ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist ITIL certification Agile/Scrum experience

Job Title: ServiceNow Solution Architect / Lead Developer (HAM/SAM) Location: Remote (with rare, occasional travel to London) Contract Duration: 6 months Start Date: Immediate About the Role: We are seeking an expert ServiceNow Solution Architect to drive the implementation and rollout of Now Assist , with a core focus on Hardware Asset Management (HAM) and Software Asset Management (SAM) for a major enterprise client. In this role, you will act as the primary Subject Matter Expert, shaping high-level design, providing robust technical governance, and guiding a blended team of developers to deliver differentiated platform solutions. Key Responsibilities: Act as the core SME for ServiceNow HAM & SAM, leading design sessions, sprint planning, and project delivery. Own the technical requirements and architecture for the HAM & SAM build and implementation. Provide strict technical governance across the ServiceNow platform, enforcing coding standards across development teams. Architect solutions and document clear High-Level Design (HLD) artifacts. Act as the definitive escalation point for complex technical issues, development blockers, and major incident triage. Proactively identify business improvement opportunities and ensure optimal platform health. What We're Looking For: Expert Proficiency: Deep, demonstrable expertise in ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM). Architectural Leadership: Proven background in Solution Architecture and Planning, with the ability to translate complex client requirements into actionable development tasks. Availability: Must be available to commence work immediately. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

ITSM ServiceNow Developer ? Liverpool (Hybrid Working) ? Permanent About the Role An exciting opportunity has arisen for an experienced ServiceNow ITSM Developer to take ownership of a critical enterprise platform. You'll be responsible for ensuring the stability, scalability, and ongoing optimisation of ServiceNow, with a strong focus on out-of-the-box (OOTB) configuration over customisation . This role is ideal for someone who enjoys combining technical delivery, governance, and stakeholder collaboration while driving best practice across the platform. Key Responsibilities Platform Ownership Maintain the health, performance, and scalability of the ServiceNow platform Manage upgrades, testing cycles, and remediation of issues Oversee integrations, MID servers, and platform lifecycle activities Development & Configuration Deliver solutions using a configuration-first approach (UI Policies, Business Rules, Flow Designer, etc.) Develop custom solutions only where justified by clear business need Build and maintain integrations (REST, SOAP, webhooks, identity platforms, etc.) Governance & Best Practice Enforce platform standards including naming conventions, update set management, and security controls Support data model integrity and alignment with best practice frameworks (e.g., ITIL, CSDM) Contribute to architectural decisions and platform direction Quality & Operations Own CI/CD pipelines, automated testing (ATF), and deployment controls Ensure regression testing and platform reliability Monitor performance, manage technical debt, and maintain operational excellence Collaboration Work closely with Product Owners and stakeholders to shape backlog and requirements Provide technical guidance, peer reviews, and knowledge sharing across the team About You Proven experience in ServiceNow development and/or administration (approx. 2-4 years) Strong knowledge of ITSM processes (Incident, Change, Problem, Request, etc.) Hands-on experience with configuration-first development approaches Exposure to integrations, testing frameworks, and CI/CD practices Strong stakeholder engagement and communication skills Desirable: ITIL v4 Foundation ServiceNow certifications (CSA, CAD, or specialist certifications) What You'll Get Competitive salary and discretionary bonus Hybrid working model Generous pension and benefits package Private medical insurance Learning and certification support Flexible holiday options A collaborative, forward-thinking environment with a strong focus on continuous improvement Why Apply? This is a great opportunity to take a lead role in shaping and governing a modern ServiceNow platform , working in a business that values long-term thinking, continuous improvement, and high-quality delivery. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

MuleSoft Lead Developer Location: Remote (UK-based) Type: Full-Time Permanent Salary: Up to 72,000 + excellent benefits Security: SC Clearance Eligibility Required The Opportunity We're working with a leading organisation undergoing significant digital transformation, and they're looking to bring in two experienced MuleSoft Lead Developers to help drive the next phase of their integration strategy. This is a fantastic opportunity to join a high-performing engineering environment where you'll lead from the front-owning delivery, shaping best practice, and mentoring teams while working on enterprise-scale integration programmes. The Role Design and deliver APIs using API-led connectivity (System, Process, Experience layers) Build complex integration solutions including event-driven architectures, orchestration, streaming, and batch processing Lead development on key projects, ensuring high-quality engineering standards Produce reusable assets, modules, and DataWeave transformations Contribute to API specifications (RAML/OAS) and integration design documentation Ensure robust logging, monitoring, alerting, and error handling frameworks Support CI/CD pipelines, automated testing, and Git-based workflows Deliver MUnit test coverage of 80%+ Provide BAU support including incident resolution and root cause analysis Mentor developers, conduct code reviews, and promote best practice About You Extensive experience in MuleSoft development (Mule 4) Strong capability with DataWeave 2.0 and Anypoint Platform MuleSoft Certified Developer Level 1 (Level 2 desirable) Experience delivering enterprise-scale integrations Integration experience with Salesforce, SAP, ServiceNow, AWS/Azure, databases, and legacy systems Knowledge of API security (OAuth 2.0, JWT, mTLS/SSL/TLS) Familiarity with CloudHub v2.0, Runtime Fabric, and hybrid architectures Why Apply Fully remote working Competitive salary and strong benefits package Generous holiday allowance with option to buy more Matched pension, life assurance, and enhanced family leave Learning and development opportunities Inclusive networks and mentoring communities Work on high-impact transformation programmes Interested? If you're a MuleSoft expert ready to step into a lead role where you can make a real impact, apply now or get in touch for a confidential discussion. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

MuleSoft Lead Developer Location: Remote (UK-based) Type: Full-Time | Permanent Salary: Up to £72,000 + excellent benefits Security: SC Clearance Eligibility Required The Opportunity We're working with a leading organisation undergoing significant digital transformation, and they're looking to bring in two experienced MuleSoft Lead Developers to help drive the next phase of their integration strategy. This is a fantastic opportunity to join a high-performing engineering environment where you'll lead from the front-owning delivery, shaping best practice, and mentoring teams while working on enterprise-scale integration programmes. The Role Design and deliver APIs using API-led connectivity (System, Process, Experience layers) Build complex integration solutions including event-driven architectures, orchestration, streaming, and batch processing Lead development on key projects, ensuring high-quality engineering standards Produce reusable assets, modules, and DataWeave transformations Contribute to API specifications (RAML/OAS) and integration design documentation Ensure robust logging, monitoring, alerting, and error handling frameworks Support CI/CD pipelines, automated testing, and Git-based workflows Deliver MUnit test coverage of 80%+ Provide BAU support including incident resolution and root cause analysis Mentor developers, conduct code reviews, and promote best practice About You Extensive experience in MuleSoft development (Mule 4) Strong capability with DataWeave 2.0 and Anypoint Platform MuleSoft Certified Developer Level 1 (Level 2 desirable) Experience delivering enterprise-scale integrations Integration experience with Salesforce, SAP, ServiceNow, AWS/Azure, databases, and Legacy systems Knowledge of API security (OAuth 2.0, JWT, mTLS/SSL/TLS) Familiarity with CloudHub v2.0, Runtime Fabric, and hybrid architectures Why Apply Fully remote working Competitive salary and strong benefits package Generous holiday allowance with option to buy more Matched pension, life assurance, and enhanced family leave Learning and development opportunities Inclusive networks and mentoring communities Work on high-impact transformation programmes Interested? If you're a MuleSoft expert ready to step into a lead role where you can make a real impact, apply now or get in touch for a confidential discussion. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh (2 days per week onsite) Contract: 12 months Rate: 550 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Technical Architect - ServiceNow Must have an Active SC Clearance The successful Technical Architect - ServiceNow will act as a trusted advisor across project teams and customer stakeholders, ensuring solutions are technically robust, aligned to best practice and governed effectively throughout delivery. This role requires strong ServiceNow architecture capability combined with leadership, governance and stakeholder engagement skills across enterprise environments. Key Responsibilities Design and deliver complex ServiceNow architecture solutions aligned to customer requirements. Create and govern high quality solution documentation and architectural artefacts. Act as the senior technical authority and decision maker across project teams. Promote ServiceNow governance, standards and best practice adoption. Support development of ServiceNow products, processes and services. Mentor junior team members and support technical capability development. Analyse complex problems and deliver effective technical solutions. Communicate technical concepts clearly to both technical and non technical stakeholders. Support customer engagements, project delivery and architectural governance activities. Required Skills and Experience ServiceNow Certified Application Developer (CAD) certification. ServiceNow Certified System Administrator (CSA) certification. ServiceNow Certified Implementation Specialist (CIS) ITSM certification. At least one additional CIS certification. Certified Technical Architect (CTA) or working towards accreditation. Experience delivering ServiceNow on premise implementations. Strong understanding of ITIL, NIST and Case Management processes. Experience with JavaScript Scripting and ServiceNow customisation. Strong architectural documentation and diagramming capability. Good understanding of Microsoft technologies, cloud solutions and networking. Strong communication, leadership and problem solving capability. Additional Information Travel to customer locations may be required, including overnight stays. Occasional evening or weekend work may be required. Role involves direct engagement with customer technical teams and process owners. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.