IDAM Engineer - Liverpool Permanent Role - Hybrid Secure the future of a leading, long-established UK wealth management organisation. Salary - 60,000pa + Extensive Benefits Package Note! On offer of employment - Candidate must be eligible for full DBS & Full Financial Vetting Checks The Opportunity: Join a highly regarded financial services organisation with a long-standing heritage and national presence. You will play a key role within the Technology function, taking ownership of identity lifecycle management and access governance using Microsoft Entra ID (Azure AD). This is a high-impact engineering role where you will combine automation, security, and governance, collaborating closely with Information Security, HR, Compliance, and IT Operations teams. Your Responsibilities: Design and optimise Joiner-Mover-Leaver (JML) workflows using Entra ID Lifecycle Workflows Develop automation using PowerShell, Graph API, and Azure CLI Implement role-based access control (RBAC) and entitlement management Conduct access reviews and recertification campaigns for sensitive access Administer Privileged Identity Management (PIM) and Just-In-Time access Maintain directory hygiene, governance standards, and data integrity Support audit and compliance activities (ISO27001, GDPR, ISAE 3402) What You Will Need: Strong experience with Microsoft Entra ID / Azure AD Hands-on experience with identity lifecycle (JML), RBAC, and access governance Experience integrating identity platforms with HR systems (e.g., SAP SuccessFactors) Automation experience with scripting (PowerShell or APIs) Knowledge of PIM, Access Reviews, Conditional Access, and MFA Experience working within regulated environments is preferred Strong communication, documentation, and stakeholder engagement skills Desirable Skills & Certifications: ServiceNow experience ITIL v4 Foundation Microsoft certifications (SC-300, SC-200, SC-100) What's on Offer for You? Competitive salary and discretionary bonus Generous pension contribution (up to 10%) Private medical insurance and life assurance Income protection Flexible holiday options Study support and professional development opportunities Additional lifestyle and wellbeing benefits If you are passionate about identity security, automation, and governance, and want to make a real impact within a growing organisation - Apply Now and Call Experis IT on (phone number removed) If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 27, 2026
Full time
IDAM Engineer - Liverpool Permanent Role - Hybrid Secure the future of a leading, long-established UK wealth management organisation. Salary - 60,000pa + Extensive Benefits Package Note! On offer of employment - Candidate must be eligible for full DBS & Full Financial Vetting Checks The Opportunity: Join a highly regarded financial services organisation with a long-standing heritage and national presence. You will play a key role within the Technology function, taking ownership of identity lifecycle management and access governance using Microsoft Entra ID (Azure AD). This is a high-impact engineering role where you will combine automation, security, and governance, collaborating closely with Information Security, HR, Compliance, and IT Operations teams. Your Responsibilities: Design and optimise Joiner-Mover-Leaver (JML) workflows using Entra ID Lifecycle Workflows Develop automation using PowerShell, Graph API, and Azure CLI Implement role-based access control (RBAC) and entitlement management Conduct access reviews and recertification campaigns for sensitive access Administer Privileged Identity Management (PIM) and Just-In-Time access Maintain directory hygiene, governance standards, and data integrity Support audit and compliance activities (ISO27001, GDPR, ISAE 3402) What You Will Need: Strong experience with Microsoft Entra ID / Azure AD Hands-on experience with identity lifecycle (JML), RBAC, and access governance Experience integrating identity platforms with HR systems (e.g., SAP SuccessFactors) Automation experience with scripting (PowerShell or APIs) Knowledge of PIM, Access Reviews, Conditional Access, and MFA Experience working within regulated environments is preferred Strong communication, documentation, and stakeholder engagement skills Desirable Skills & Certifications: ServiceNow experience ITIL v4 Foundation Microsoft certifications (SC-300, SC-200, SC-100) What's on Offer for You? Competitive salary and discretionary bonus Generous pension contribution (up to 10%) Private medical insurance and life assurance Income protection Flexible holiday options Study support and professional development opportunities Additional lifestyle and wellbeing benefits If you are passionate about identity security, automation, and governance, and want to make a real impact within a growing organisation - Apply Now and Call Experis IT on (phone number removed) If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will serve as the senior technical authority for IT Asset & Configuration Management on the ServiceNow platform, with technical ownership of both the ServiceNow CMDB and Asset Management capabilities. This Director-level role combines architecture, technical governance, product partnership, engineering leadership, and hands-on technical leadership, including direct involvement in complex design, configuration, troubleshooting, and critical implementation decisions when needed. You will define the technical direction, platform design, engineering standards, data quality posture, and roadmap for Asset Management, CMDB, Configuration Management, and related discovery and inventory data capabilities. You will operate with a high degree of autonomy, partnering closely with the Asset & Configuration Management Product Owners and senior functional stakeholders across IT, Security, Monitoring & Operations, Procurement, Finance, and Vendor Management to shape and influence the roadmap. You will define how hardware and software assets are tracked across their lifecycle, and ensure the platform supports defensible compliance positions, optimized license spend, proactive harvesting of unused entitlements, and the development of future business cases for advanced ITAM capabilities where appropriate. You will provide hands-on technical leadership across a blended team of engineers, establishing engineering standards, reviewing designs, driving accountability, contributing directly to sprint delivery, and remaining actively engaged in complex design, configuration, data quality, and implementation issues. You will serve as the primary technical escalation point for Asset & Configuration Management issues, including CMDB data quality, CI reconciliation, asset-CI alignment, software reconciliation, hardware lifecycle workflows, integration failures, audit support, and vulnerability-to-asset mapping. YOU'RE GOOD AT Deep expertise in ServiceNow Asset & Configuration Management, with significant experience architecting and delivering solutions across CMDB, Configuration Management, ITAM, HAM, SAM, and related platform capabilities; experience with HAM Pro, SAM Pro, or equivalent advanced ITAM capabilities is strongly valued. Helping shape business cases for future HAM Pro, SAM Pro, and inventory management capabilities Designing, implementing, governing, and improving enterprise CMDB capabilities in ServiceNow Applying CSDM, CI class modelling, relationship design, lifecycle governance, and CMDB Health in practical enterprise environments Connecting Asset Management and CMDB so that assets, CIs, software installations, ownership, lifecycle states, financial data, and operational relationships are accurate and usable Operating as a senior technical leader where data quality directly impacts license compliance, financial decisions, and audit outcomes Strong understanding of software entitlement models, license metrics, reconciliation logic, and the integration architecture required to support them Leading technical decisions across data models, lifecycle workflows, integrations, reconciliation logic, automation, reporting, and controls Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade-offs, compliance risk, and license optimization opportunities Providing technical leadership across blended teams of internal and contingent engineers, setting standards and driving accountability Acting as a hands-on technical leader, contributing directly to sprint delivery, particularly on complex stories, technical enablers, configuration decisions, troubleshooting, and high-impact changes What You'll Bring WHAT YOU'LL BRING (BEHAVIORS) Operating independently with minimal oversight while maintaining strong alignment with enterprise architecture, platform standards, and product priorities Exercising sound technical judgment and making clear, defensible architectural decisions across CMDB design, asset data, entitlement modelling, reconciliation strategy, and lifecycle automation Proactively identifying risks, surfacing them early, and recommending practical solutions Navigating high-visibility stakeholder environments with composure and confidence, including audit and vendor negotiation contexts Influencing senior stakeholders across IT, Security, Monitoring & Operations, Procurement, and Finance Holding firm in technical trade-off discussions where data trust, platform integrity, or long-term maintainability are at risk Establishing engineering rigor, accountability, and quality across a blended technical team YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree 10+ years' experience working as a ServiceNow engineer, technical lead or architect, with specialized expertise in IT Asset & Configuration Management Demonstrable hands-on experience implementing and governing ServiceNow CMDB in a complex enterprise environment Strong expertise in ServiceNow Configuration Management, including CMDB architecture, CI class design, IRE, CSDM alignment, relationship modelling, lifecycle governance, CMDB Health, data quality management, and remediation processes Software Asset Management depth, including software model normalization, publisher packs, license metrics, entitlement reconciliation, and audit defense; SAM Pro experience is strongly valued SaaS License Management experience, including SaaS spend visibility, usage-based reclamation, and renewal optimization a strong plus Strong understanding of contract and procurement integration, including purchase orders, entitlements, contracts, cost centers, and chargeback/showback Experience designing, governing, and managing integrations with discovery, inventory, endpoint, HR, procurement, ERP, security, monitoring, and asset data sources, such as ServiceNow Discovery, Service Mapping, SCCM/MECM, Intune, Jamf, Tanium, Flexera, Snow, Lansweeper, Workday, SAP, Coupa, Ariba, or equivalent platforms ServiceNow certifications expected: CSA as a baseline; CIS-SAM, CIS-HAM, CMDB, Discovery, ITOM, or Service Mapping related certifications or equivalent experience strongly valued Familiarity with ITIL 4 IT Asset & Configuration Management practice and ISO/IEC 19770 a plus; experience surviving a vendor software audit is highly valued Who You'll Work With You'll report directly to the Tech Team Lead within BCG's IT & Business Platforms Portfolio, working closely with the SACM & ServiceNow Core squad, including Scrum Lead, Product Owner, and Developers. You will act as the technical owner for CMDB, Configuration Management, discovery, inventory, and Asset Management capabilities, partnering with stakeholders across IT, Security, Monitoring & Operations, Procurement, Finance, Vendor Management, and Architecture to ensure these capabilities enable license compliance, cost optimization, operational resilience, audit readiness, security visibility, and trusted enterprise technology data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jun 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will serve as the senior technical authority for IT Asset & Configuration Management on the ServiceNow platform, with technical ownership of both the ServiceNow CMDB and Asset Management capabilities. This Director-level role combines architecture, technical governance, product partnership, engineering leadership, and hands-on technical leadership, including direct involvement in complex design, configuration, troubleshooting, and critical implementation decisions when needed. You will define the technical direction, platform design, engineering standards, data quality posture, and roadmap for Asset Management, CMDB, Configuration Management, and related discovery and inventory data capabilities. You will operate with a high degree of autonomy, partnering closely with the Asset & Configuration Management Product Owners and senior functional stakeholders across IT, Security, Monitoring & Operations, Procurement, Finance, and Vendor Management to shape and influence the roadmap. You will define how hardware and software assets are tracked across their lifecycle, and ensure the platform supports defensible compliance positions, optimized license spend, proactive harvesting of unused entitlements, and the development of future business cases for advanced ITAM capabilities where appropriate. You will provide hands-on technical leadership across a blended team of engineers, establishing engineering standards, reviewing designs, driving accountability, contributing directly to sprint delivery, and remaining actively engaged in complex design, configuration, data quality, and implementation issues. You will serve as the primary technical escalation point for Asset & Configuration Management issues, including CMDB data quality, CI reconciliation, asset-CI alignment, software reconciliation, hardware lifecycle workflows, integration failures, audit support, and vulnerability-to-asset mapping. YOU'RE GOOD AT Deep expertise in ServiceNow Asset & Configuration Management, with significant experience architecting and delivering solutions across CMDB, Configuration Management, ITAM, HAM, SAM, and related platform capabilities; experience with HAM Pro, SAM Pro, or equivalent advanced ITAM capabilities is strongly valued. Helping shape business cases for future HAM Pro, SAM Pro, and inventory management capabilities Designing, implementing, governing, and improving enterprise CMDB capabilities in ServiceNow Applying CSDM, CI class modelling, relationship design, lifecycle governance, and CMDB Health in practical enterprise environments Connecting Asset Management and CMDB so that assets, CIs, software installations, ownership, lifecycle states, financial data, and operational relationships are accurate and usable Operating as a senior technical leader where data quality directly impacts license compliance, financial decisions, and audit outcomes Strong understanding of software entitlement models, license metrics, reconciliation logic, and the integration architecture required to support them Leading technical decisions across data models, lifecycle workflows, integrations, reconciliation logic, automation, reporting, and controls Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade-offs, compliance risk, and license optimization opportunities Providing technical leadership across blended teams of internal and contingent engineers, setting standards and driving accountability Acting as a hands-on technical leader, contributing directly to sprint delivery, particularly on complex stories, technical enablers, configuration decisions, troubleshooting, and high-impact changes What You'll Bring WHAT YOU'LL BRING (BEHAVIORS) Operating independently with minimal oversight while maintaining strong alignment with enterprise architecture, platform standards, and product priorities Exercising sound technical judgment and making clear, defensible architectural decisions across CMDB design, asset data, entitlement modelling, reconciliation strategy, and lifecycle automation Proactively identifying risks, surfacing them early, and recommending practical solutions Navigating high-visibility stakeholder environments with composure and confidence, including audit and vendor negotiation contexts Influencing senior stakeholders across IT, Security, Monitoring & Operations, Procurement, and Finance Holding firm in technical trade-off discussions where data trust, platform integrity, or long-term maintainability are at risk Establishing engineering rigor, accountability, and quality across a blended technical team YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree 10+ years' experience working as a ServiceNow engineer, technical lead or architect, with specialized expertise in IT Asset & Configuration Management Demonstrable hands-on experience implementing and governing ServiceNow CMDB in a complex enterprise environment Strong expertise in ServiceNow Configuration Management, including CMDB architecture, CI class design, IRE, CSDM alignment, relationship modelling, lifecycle governance, CMDB Health, data quality management, and remediation processes Software Asset Management depth, including software model normalization, publisher packs, license metrics, entitlement reconciliation, and audit defense; SAM Pro experience is strongly valued SaaS License Management experience, including SaaS spend visibility, usage-based reclamation, and renewal optimization a strong plus Strong understanding of contract and procurement integration, including purchase orders, entitlements, contracts, cost centers, and chargeback/showback Experience designing, governing, and managing integrations with discovery, inventory, endpoint, HR, procurement, ERP, security, monitoring, and asset data sources, such as ServiceNow Discovery, Service Mapping, SCCM/MECM, Intune, Jamf, Tanium, Flexera, Snow, Lansweeper, Workday, SAP, Coupa, Ariba, or equivalent platforms ServiceNow certifications expected: CSA as a baseline; CIS-SAM, CIS-HAM, CMDB, Discovery, ITOM, or Service Mapping related certifications or equivalent experience strongly valued Familiarity with ITIL 4 IT Asset & Configuration Management practice and ISO/IEC 19770 a plus; experience surviving a vendor software audit is highly valued Who You'll Work With You'll report directly to the Tech Team Lead within BCG's IT & Business Platforms Portfolio, working closely with the SACM & ServiceNow Core squad, including Scrum Lead, Product Owner, and Developers. You will act as the technical owner for CMDB, Configuration Management, discovery, inventory, and Asset Management capabilities, partnering with stakeholders across IT, Security, Monitoring & Operations, Procurement, Finance, Vendor Management, and Architecture to ensure these capabilities enable license compliance, cost optimization, operational resilience, audit readiness, security visibility, and trusted enterprise technology data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
The Role The Network Engineer - L3 (UCC) provides advanced operational support, configuration management, and performance optimisation across unified communications platforms for financial services clients. This is a hands-on, client-facing role focused on resolving complex incidents, executing controlled changes, and maintaining high-performing, secure UCC environments. You will play a key role in improving service quality, ensuring compliance, and supporting continuous service improvement in a regulated environment. Key Responsibilities Resolve complex UCC incidents across Microsoft Teams, Direct Routing, SIP/VoIP, and meeting room technologies Execute standard and complex UCC changes in line with governance and compliance requirements Maintain and validate configuration baselines across Teams Voice, Direct Routing, and endpoints Monitor and optimise service performance using CQD, analytics, and incident trends Administer UCC platforms including Teams, Exchange Online integration, and collaboration tools Collaborate with Network, EUC, vendors, and service teams to resolve dependencies Support major incident management and escalations across UCC services Drive continuous service improvement and reduce recurring issues Maintain accurate documentation to support compliance and audit requirements Mentor L1/L2 engineers and improve escalation quality and knowledge sharing Ensure all activities align with financial services regulatory frameworks Provide input into service reporting, governance packs, and post-implementation reviews Experience & Knowledge Essential: Strong experience in UCC / unified communications support and operations Experience supporting Microsoft Teams (including voice and collaboration) Understanding of VoIP, SIP, call flows, and QoS dependencies Experience with Direct Routing or Operator Connect environments Strong troubleshooting skills across endpoints, networks, and user experience Experience with ITIL processes (incident, change, problem management) Familiarity with ServiceNow or similar ITSMtools Strong communication skills in customer-facing environments Desirable: Microsoft 365 or Teams certification (e.g.MS-700) Experience within managed services environments Exposure to Zoom, Webex, or multi-platform UC environments Knowledge of compliant communications / call recording solutions Basic scripting/automation (PowerShell) Benefits Pension with employer contributions Privatehealthcare Discounted gym memberships 25-27 days holiday + bank holidays + birthday off 24/7 wellbeing support + Team Claranet initiatives
Jun 26, 2026
Full time
The Role The Network Engineer - L3 (UCC) provides advanced operational support, configuration management, and performance optimisation across unified communications platforms for financial services clients. This is a hands-on, client-facing role focused on resolving complex incidents, executing controlled changes, and maintaining high-performing, secure UCC environments. You will play a key role in improving service quality, ensuring compliance, and supporting continuous service improvement in a regulated environment. Key Responsibilities Resolve complex UCC incidents across Microsoft Teams, Direct Routing, SIP/VoIP, and meeting room technologies Execute standard and complex UCC changes in line with governance and compliance requirements Maintain and validate configuration baselines across Teams Voice, Direct Routing, and endpoints Monitor and optimise service performance using CQD, analytics, and incident trends Administer UCC platforms including Teams, Exchange Online integration, and collaboration tools Collaborate with Network, EUC, vendors, and service teams to resolve dependencies Support major incident management and escalations across UCC services Drive continuous service improvement and reduce recurring issues Maintain accurate documentation to support compliance and audit requirements Mentor L1/L2 engineers and improve escalation quality and knowledge sharing Ensure all activities align with financial services regulatory frameworks Provide input into service reporting, governance packs, and post-implementation reviews Experience & Knowledge Essential: Strong experience in UCC / unified communications support and operations Experience supporting Microsoft Teams (including voice and collaboration) Understanding of VoIP, SIP, call flows, and QoS dependencies Experience with Direct Routing or Operator Connect environments Strong troubleshooting skills across endpoints, networks, and user experience Experience with ITIL processes (incident, change, problem management) Familiarity with ServiceNow or similar ITSMtools Strong communication skills in customer-facing environments Desirable: Microsoft 365 or Teams certification (e.g.MS-700) Experience within managed services environments Exposure to Zoom, Webex, or multi-platform UC environments Knowledge of compliant communications / call recording solutions Basic scripting/automation (PowerShell) Benefits Pension with employer contributions Privatehealthcare Discounted gym memberships 25-27 days holiday + bank holidays + birthday off 24/7 wellbeing support + Team Claranet initiatives
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Senior Site Reliability Engineer is responsible for running the engineering capability behind a defined area of reliability across the organisation. The role works across multiple SRE disciplines including infrastructure, cloud, observability, automation, identity, security, and network operations, applying engineering thinking to reduce operational toil, improve resilience, and embed reliability and governance into delivery and operational workflows. The role drives engineering quality and consistency within its scope of responsibility, contributes to wider engineering standards, and helps shape how reliability is delivered across the organisation. It builds reusable patterns, mentors engineers, and provides senior engineering input across a wider set of stakeholders. The ideal candidate is a senior practitioner who is comfortable operating across multiple domains, balances delivery with mentorship, and can articulate engineering trade-offs clearly to both technical and non-technical audiences. Core responsibilities Run and continuously improve the reliability engineering systems within scope, including automation, pipelines, observability, and operational tooling. Design and implement engineering solutions that eliminate operational toil at scale and embed reliability into delivery workflows. Help shape engineering standards, patterns, and reusable frameworks across the SRE practice. Lead the engineering response to complex incidents within scope, drive systemic remediation, and contribute to post-incident learning. Mentor and coach less senior engineers across reliability engineering, automation, observability, and SRE principles. Drive cross-team collaboration with engineering, platform, and operations functions to embed reliability and governance through engineering controls. Communicate engineering status, risks, and recommendations clearly to senior stakeholders and leadership forums. Contribute to monthly operational reviews with structured metrics on service health, ingestion or pipeline performance, automation coverage, and improvement progress. What You'll Bring 5-8 years of experience in Site Reliability Engineering, Platform Engineering, or related operational engineering disciplines. Strong hands-on experience across multiple SRE domains, including cloud, automation, observability, and CI/CD. Demonstrated experience designing and implementing automation and reliability solutions at scale. Deep knowledge of at least one cloud platform (AWS or Azure), including networking, identity, and observability primitives. Experience with Infrastructure-as-Code (e.g. Terraform) and CI/CD pipelines. Strong scripting experience (e.g. Python). Experience leading incident response and driving systemic improvement. Strong stakeholder engagement and technical communication skills. Deep hands-on experience with one or more enterprise observability platforms (e.g. Splunk, Datadog). Proven experience designing and operating telemetry pipelines, ingestion controls, and observability cost management. Proven experience designing signals (SLIs, SLOs, synthetic checks, alerts) and ops automation triggered from those signals. Experience driving SLO/SLI practices across multiple teams. Deep hands-on experience operating cloud infrastructure across at least two of AWS, Azure, GCP, or Alibaba Cloud. Proven experience designing reusable IaC patterns and landing zone components across cloud providers. Strong working knowledge of cloud networking, account management, identity primitives, and policy enforcement across providers. Experience driving cloud platform engineering standards and governance across multiple teams. Deep hands-on experience with identity platforms (e.g. Entra ID) and secrets management (e.g. HashiCorp Vault). Proven experience designing OIDC, workload identity, and dynamic credential patterns. Experience driving Zero Trust and least-privilege adoption across multiple teams. Deep hands-on experience with security tooling embedded in CI/CD pipelines. Proven experience designing policy-as-code controls and secure-by-default patterns. Experience driving secure engineering adoption across multiple teams. Deep hands-on experience with hybrid and cloud network architectures. Proven experience designing automated network controls through IaC. Experience driving Zero Trust segmentation and network observability adoption. Preferred qualifications Experience working within a federated, multi-cloud, or large enterprise environment. Familiarity with containerisation (Docker) and orchestration (Kubernetes). Experience with secrets management tooling (e.g. HashiCorp Vault). Cloud certification at professional level. Experience with policy-as-code tooling (e.g. OPA, Sentinel). Experience contributing to engineering communities of practice. Experience with AIOps, noise reduction, and event correlation. Experience with event-driven ops automation platforms (e.g. ServiceNow, PagerDuty, custom workflows). Ability to lead complex observability platform incidents and capacity reviews. Experience with cloud FinOps, cost engineering, and chargeback tooling. Hands-on experience with Alibaba Cloud platform architecture. Experience with cloud policy-as-code tools (e.g. AWS Service Control Policies, Azure Policy, OPA). Strong understanding of identity-related security risks and mitigations. Strong understanding of common security risks and mitigations across the SDLC. Strong understanding of network reliability, observability, and security patterns. Who You'll Work With Hybrid or on-site work model. Operates as a senior individual contributor with mentorship and cross-team influence. Expected to participate in on-call rotation and lead incident response. Occasional travel may be required for team or stakeholder engagement. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jun 26, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Senior Site Reliability Engineer is responsible for running the engineering capability behind a defined area of reliability across the organisation. The role works across multiple SRE disciplines including infrastructure, cloud, observability, automation, identity, security, and network operations, applying engineering thinking to reduce operational toil, improve resilience, and embed reliability and governance into delivery and operational workflows. The role drives engineering quality and consistency within its scope of responsibility, contributes to wider engineering standards, and helps shape how reliability is delivered across the organisation. It builds reusable patterns, mentors engineers, and provides senior engineering input across a wider set of stakeholders. The ideal candidate is a senior practitioner who is comfortable operating across multiple domains, balances delivery with mentorship, and can articulate engineering trade-offs clearly to both technical and non-technical audiences. Core responsibilities Run and continuously improve the reliability engineering systems within scope, including automation, pipelines, observability, and operational tooling. Design and implement engineering solutions that eliminate operational toil at scale and embed reliability into delivery workflows. Help shape engineering standards, patterns, and reusable frameworks across the SRE practice. Lead the engineering response to complex incidents within scope, drive systemic remediation, and contribute to post-incident learning. Mentor and coach less senior engineers across reliability engineering, automation, observability, and SRE principles. Drive cross-team collaboration with engineering, platform, and operations functions to embed reliability and governance through engineering controls. Communicate engineering status, risks, and recommendations clearly to senior stakeholders and leadership forums. Contribute to monthly operational reviews with structured metrics on service health, ingestion or pipeline performance, automation coverage, and improvement progress. What You'll Bring 5-8 years of experience in Site Reliability Engineering, Platform Engineering, or related operational engineering disciplines. Strong hands-on experience across multiple SRE domains, including cloud, automation, observability, and CI/CD. Demonstrated experience designing and implementing automation and reliability solutions at scale. Deep knowledge of at least one cloud platform (AWS or Azure), including networking, identity, and observability primitives. Experience with Infrastructure-as-Code (e.g. Terraform) and CI/CD pipelines. Strong scripting experience (e.g. Python). Experience leading incident response and driving systemic improvement. Strong stakeholder engagement and technical communication skills. Deep hands-on experience with one or more enterprise observability platforms (e.g. Splunk, Datadog). Proven experience designing and operating telemetry pipelines, ingestion controls, and observability cost management. Proven experience designing signals (SLIs, SLOs, synthetic checks, alerts) and ops automation triggered from those signals. Experience driving SLO/SLI practices across multiple teams. Deep hands-on experience operating cloud infrastructure across at least two of AWS, Azure, GCP, or Alibaba Cloud. Proven experience designing reusable IaC patterns and landing zone components across cloud providers. Strong working knowledge of cloud networking, account management, identity primitives, and policy enforcement across providers. Experience driving cloud platform engineering standards and governance across multiple teams. Deep hands-on experience with identity platforms (e.g. Entra ID) and secrets management (e.g. HashiCorp Vault). Proven experience designing OIDC, workload identity, and dynamic credential patterns. Experience driving Zero Trust and least-privilege adoption across multiple teams. Deep hands-on experience with security tooling embedded in CI/CD pipelines. Proven experience designing policy-as-code controls and secure-by-default patterns. Experience driving secure engineering adoption across multiple teams. Deep hands-on experience with hybrid and cloud network architectures. Proven experience designing automated network controls through IaC. Experience driving Zero Trust segmentation and network observability adoption. Preferred qualifications Experience working within a federated, multi-cloud, or large enterprise environment. Familiarity with containerisation (Docker) and orchestration (Kubernetes). Experience with secrets management tooling (e.g. HashiCorp Vault). Cloud certification at professional level. Experience with policy-as-code tooling (e.g. OPA, Sentinel). Experience contributing to engineering communities of practice. Experience with AIOps, noise reduction, and event correlation. Experience with event-driven ops automation platforms (e.g. ServiceNow, PagerDuty, custom workflows). Ability to lead complex observability platform incidents and capacity reviews. Experience with cloud FinOps, cost engineering, and chargeback tooling. Hands-on experience with Alibaba Cloud platform architecture. Experience with cloud policy-as-code tools (e.g. AWS Service Control Policies, Azure Policy, OPA). Strong understanding of identity-related security risks and mitigations. Strong understanding of common security risks and mitigations across the SDLC. Strong understanding of network reliability, observability, and security patterns. Who You'll Work With Hybrid or on-site work model. Operates as a senior individual contributor with mentorship and cross-team influence. Expected to participate in on-call rotation and lead incident response. Occasional travel may be required for team or stakeholder engagement. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Service Desk Enablement Lead Location: Hybrid (2-3 days in Warrington) Contract: Inside IR35 Day rate: £220 per day Duration: 6 months+ Start date: ASAP Clearence: Eligible for Security Clearance (sole UK nationals) but can start on a BPSS Key words: Service Desk, Microsoft 365, Digital, adoption, training. We have a fantastic opportunity an experienced Service Desk Enablement Lead. The Client is a Global Consultancy whom specialising in providing engineering, technical, professional and construction solutions. The Service Desk Enablement Lead is responsible for improving how Service Desk tools, digital support channels, ITSM processes, knowledge, automation and user support services are adopted, understood and Embedded. This role sits within the Service Desk function and acts as a bridge between Service Desk analysts, IT service owners, business users and support teams. It focuses on increasing Service Desk capability, improving digital support and self-service adoption, strengthening knowledge management, supporting consistent ITSM practices and reducing avoidable ticket demand through effective enablement, communication and practical digital support. Key Responsibilities - Identify gaps in adoption and user experience across the organisation - Drive behaviour change to ensure tools are used effectively in day-to-day work - Design and own a structured IT training and enablement programme aligned to business and Service Desk needs - Lead the adoption of automation solutions across L1 & L2 Service Desk in IT - Own and develop the IT SharePoint/IT Hub as the central enablement platform - Define and track adoption and enablement KPIs such as: o Training participation and feedback o Tool adoption rates o Automation usage and benefits with the Service Desk team Skills & Experience - Experience working in or closely with an IT Service Desk, IT Service Delivery, digital support or ITSM environment - Understanding of Service Desk operations, including incident management, request fulfilment, triage, escalation, knowledge management and customer communication - Strong knowledge and experience using Microsoft 365 tools such as SharePoint, Teams, Copilot, Power Platform and knowledge-sharing platforms to support digital enablement - Experience with Service Desk or ITSM tooling, preferably ServiceNow, including knowledge articles, catalogues, forms, workflows, digital support channels or reporting - Experience designing and delivering training, enablement or process adoption activity for technical support teams - Experience creating digital learning and support content such as analyst guides, end-user guidance, videos, FAQs and process documentation - Excellent communication, stakeholder engagement and facilitation skills - Ability to translate technical processes and digital support solutions into clear, practical guidance for analysts and end users
Jun 26, 2026
Contractor
Service Desk Enablement Lead Location: Hybrid (2-3 days in Warrington) Contract: Inside IR35 Day rate: £220 per day Duration: 6 months+ Start date: ASAP Clearence: Eligible for Security Clearance (sole UK nationals) but can start on a BPSS Key words: Service Desk, Microsoft 365, Digital, adoption, training. We have a fantastic opportunity an experienced Service Desk Enablement Lead. The Client is a Global Consultancy whom specialising in providing engineering, technical, professional and construction solutions. The Service Desk Enablement Lead is responsible for improving how Service Desk tools, digital support channels, ITSM processes, knowledge, automation and user support services are adopted, understood and Embedded. This role sits within the Service Desk function and acts as a bridge between Service Desk analysts, IT service owners, business users and support teams. It focuses on increasing Service Desk capability, improving digital support and self-service adoption, strengthening knowledge management, supporting consistent ITSM practices and reducing avoidable ticket demand through effective enablement, communication and practical digital support. Key Responsibilities - Identify gaps in adoption and user experience across the organisation - Drive behaviour change to ensure tools are used effectively in day-to-day work - Design and own a structured IT training and enablement programme aligned to business and Service Desk needs - Lead the adoption of automation solutions across L1 & L2 Service Desk in IT - Own and develop the IT SharePoint/IT Hub as the central enablement platform - Define and track adoption and enablement KPIs such as: o Training participation and feedback o Tool adoption rates o Automation usage and benefits with the Service Desk team Skills & Experience - Experience working in or closely with an IT Service Desk, IT Service Delivery, digital support or ITSM environment - Understanding of Service Desk operations, including incident management, request fulfilment, triage, escalation, knowledge management and customer communication - Strong knowledge and experience using Microsoft 365 tools such as SharePoint, Teams, Copilot, Power Platform and knowledge-sharing platforms to support digital enablement - Experience with Service Desk or ITSM tooling, preferably ServiceNow, including knowledge articles, catalogues, forms, workflows, digital support channels or reporting - Experience designing and delivering training, enablement or process adoption activity for technical support teams - Experience creating digital learning and support content such as analyst guides, end-user guidance, videos, FAQs and process documentation - Excellent communication, stakeholder engagement and facilitation skills - Ability to translate technical processes and digital support solutions into clear, practical guidance for analysts and end users
Our client an established engineering/renewable based company are looking to hire a Technical Architect to work on an AI & Automation project for the business. Job Title: Technical Architect Location: Birchwood, Warrington Duration: 6 Months - view to being extended Rates: Competitive Hourly Rates - Inside IR35 Remote, with 2-days onsite travel - Site T&S will be Expensed Job Description: We re seeking an experienced Technical Architect with automation and AI experience to support the delivery of our Technology programme. . You ll shape technical strategy, design scalable architectures, and ensure solutions align with business goals and enterprise standards. The key point with the job spec is that the resource we're searching for must be a Tech Architect first and foremost, Automation expertise is the secondary pillar (not the other way around). Must be sole UK national. Remote, with 2-days onsite travel Responsibilities: Define scalable architectures, data flows, and system integrations Shape technical strategy aligned to business goals and standards High level technical architecture leadership across automation and AI programmes Design robust, future-proof solutions to meet evolving needs Evaluate emerging technologies and deliver proof-of-concepts Support full project lifecycle from concept to implementation Collaborate with cross-functional teams and stakeholders Identify and manage technical risks and dependencies Drive operational efficiency, automation, and reduce technical debt Support M&A through technical due diligence and system integration Requirements: Proven experience as a Technical Architect across multiple technology domains Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate Excellent analytical, problem-solving, and communication skills Experience working in matrixed environments and fast-paced delivery settings Strong organisational and project management capabilities Automation experience (e.g. Power Platform, UiPath, Blue Prism, Automation Anywhere) AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem Data platform experience (e.g. Microsoft Fabric, Databricks) Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001)
Jun 26, 2026
Contractor
Our client an established engineering/renewable based company are looking to hire a Technical Architect to work on an AI & Automation project for the business. Job Title: Technical Architect Location: Birchwood, Warrington Duration: 6 Months - view to being extended Rates: Competitive Hourly Rates - Inside IR35 Remote, with 2-days onsite travel - Site T&S will be Expensed Job Description: We re seeking an experienced Technical Architect with automation and AI experience to support the delivery of our Technology programme. . You ll shape technical strategy, design scalable architectures, and ensure solutions align with business goals and enterprise standards. The key point with the job spec is that the resource we're searching for must be a Tech Architect first and foremost, Automation expertise is the secondary pillar (not the other way around). Must be sole UK national. Remote, with 2-days onsite travel Responsibilities: Define scalable architectures, data flows, and system integrations Shape technical strategy aligned to business goals and standards High level technical architecture leadership across automation and AI programmes Design robust, future-proof solutions to meet evolving needs Evaluate emerging technologies and deliver proof-of-concepts Support full project lifecycle from concept to implementation Collaborate with cross-functional teams and stakeholders Identify and manage technical risks and dependencies Drive operational efficiency, automation, and reduce technical debt Support M&A through technical due diligence and system integration Requirements: Proven experience as a Technical Architect across multiple technology domains Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate Excellent analytical, problem-solving, and communication skills Experience working in matrixed environments and fast-paced delivery settings Strong organisational and project management capabilities Automation experience (e.g. Power Platform, UiPath, Blue Prism, Automation Anywhere) AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem Data platform experience (e.g. Microsoft Fabric, Databricks) Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001)
Adecco are pleased to be recruiting for a SharePoint Developer to work within Southern Water Location: Durrington, hybrid Contract Type: Permanent Hours: 37 hours per week, Monday to Friday Salary: 40,000 - 50,000 per annum Are you ready to shape the future of digital collaboration and content management? About the role Southern Water is undergoing an exciting IT transformation, redefining how we deliver IT support and services. As part of this journey, our Enterprise Content Management (ECM) team is expanding its capabilities and resilience. This role sits within the Digital Workspace team, supporting our M365 stack and driving innovation in collaboration and tooling. You'll work closely with Software Engineering, Service Delivery, and Project Delivery teams to ensure applications are supported and projects delivered to the highest standards. What you will be responsible for: Develop and maintain templated SharePoint sites and solutions based on business requirements. Implement new releases of SharePoint applications, including configuration, testing, and integration. Provide 2nd line support for SharePoint applications and assume administrator responsibilities for SharePoint Online. Support ECM / Power Platform Centre of Excellence and company archive solutions. Assist in producing specifications and designs for SharePoint applications aligned with enterprise architecture. Implement mechanisms for structured and unstructured information storage and access. Develop and execute test schedules to ensure quality of deployed solutions. Liaise with integration teams and suppliers during development and implementation phases. Analyse business needs and create lean processes for Enterprise Content Management. Ensure robust documentation and support for new and upgraded applications. Additional Requirements specific to the role Strong experience in SharePoint Online administration and development. Familiarity with M365 stack, Power Platform, and ECM principles. Ability to create technical documentation and deliver user training. What you'll bring to the role: Proven experience in SharePoint development and support. Strong understanding of enterprise content management and collaboration tools. Excellent problem-solving and stakeholder engagement skills. Ability to work across multiple teams and deliver high-quality solutions. Desirable Experience with automation workflows and integration using Power Automate. Knowledge of ServiceNow and ITIL processes. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With 7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 25, 2026
Full time
Adecco are pleased to be recruiting for a SharePoint Developer to work within Southern Water Location: Durrington, hybrid Contract Type: Permanent Hours: 37 hours per week, Monday to Friday Salary: 40,000 - 50,000 per annum Are you ready to shape the future of digital collaboration and content management? About the role Southern Water is undergoing an exciting IT transformation, redefining how we deliver IT support and services. As part of this journey, our Enterprise Content Management (ECM) team is expanding its capabilities and resilience. This role sits within the Digital Workspace team, supporting our M365 stack and driving innovation in collaboration and tooling. You'll work closely with Software Engineering, Service Delivery, and Project Delivery teams to ensure applications are supported and projects delivered to the highest standards. What you will be responsible for: Develop and maintain templated SharePoint sites and solutions based on business requirements. Implement new releases of SharePoint applications, including configuration, testing, and integration. Provide 2nd line support for SharePoint applications and assume administrator responsibilities for SharePoint Online. Support ECM / Power Platform Centre of Excellence and company archive solutions. Assist in producing specifications and designs for SharePoint applications aligned with enterprise architecture. Implement mechanisms for structured and unstructured information storage and access. Develop and execute test schedules to ensure quality of deployed solutions. Liaise with integration teams and suppliers during development and implementation phases. Analyse business needs and create lean processes for Enterprise Content Management. Ensure robust documentation and support for new and upgraded applications. Additional Requirements specific to the role Strong experience in SharePoint Online administration and development. Familiarity with M365 stack, Power Platform, and ECM principles. Ability to create technical documentation and deliver user training. What you'll bring to the role: Proven experience in SharePoint development and support. Strong understanding of enterprise content management and collaboration tools. Excellent problem-solving and stakeholder engagement skills. Ability to work across multiple teams and deliver high-quality solutions. Desirable Experience with automation workflows and integration using Power Automate. Knowledge of ServiceNow and ITIL processes. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With 7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Business Systems Support Engineer Location: Wrexham, Wales - Hybrid, 3-5 days onsite Hours: Monday-Friday, 8:00am-5:00pm UK time Contract: Inside IR35 We are on the lookout for a Business Systems Support Engineer to join a global technology support function. You will provide advanced support for a business-critical, web-based platform within a regulated environment. The role sits between first-line support, application owners and development teams, providing technical and functional support across complex system workflows. This is not a standard Service Desk role. You will build strong knowledge of application behaviour, data flows, integrations and user needs, helping to improve system stability, user experience and the overall support model. What you'll be doing Provide advanced application support, resolving escalated technical and functional issues. Investigate system behaviour, replicate defects and support root-cause analysis. Validate workflows, support data corrections and troubleshoot system or process issues. Manage and prioritise support tickets, ensuring timely updates and accurate documentation. Carry out ticket ageing reviews, proactive follow-ups and structured handovers across global teams. Work closely with application owners, SMEs, developers and support colleagues to resolve defects. Provide direct guidance to users experiencing more complex system issues. Communicate clearly on ticket ownership, progress and expected resolution timelines. Maintain knowledge articles, support documentation, process guides and reporting records. Contribute to continuous improvement across support processes, documentation and service delivery. Technical Requirements Minimum of 2 years' experience supporting business applications, systems or web-based platforms within a regulated environment. Strong troubleshooting capability across technical, functional and data-related issues. Experience using ServiceNow, Jira or similar ITSM/ticketing tools . Understanding of system integrations, data flows and production support environments. Experience managing incidents, escalations and complex ticket workflows. Ability to investigate defects, replicate issues and support resolution through to closure. Experience maintaining support documentation, knowledge articles and user guidance. Understanding of UAT, release validation, audit trails and role-based access controls. Familiarity with SOPs, compliance controls and structured support processes. Desirable Technical Experience Previous support experience within life sciences, clinical technology or another highly regulated sector. Exposure to IAM, MFA, RBAC and access governance. Experience with configuration management or low-code platforms. Automation or Scripting exposure using Python or Bash . Experience improving ServiceNow workflows, support playbooks or knowledge management processes. Exposure to integrations, data validation and system release processes. Previous experience mentoring colleagues, managing escalations or coordinating workloads. What we're looking for A proactive support professional who enjoys getting beyond basic ticket resolution. Strong communication skills with the ability to work effectively with technical teams and end users. Comfortable managing multiple priorities in a fast-paced, global support environment. Able to work independently while collaborating closely with offshore and distributed teams. Comfortable participating in an on-call support model where required. Apply now for consideration. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 25, 2026
Contractor
Business Systems Support Engineer Location: Wrexham, Wales - Hybrid, 3-5 days onsite Hours: Monday-Friday, 8:00am-5:00pm UK time Contract: Inside IR35 We are on the lookout for a Business Systems Support Engineer to join a global technology support function. You will provide advanced support for a business-critical, web-based platform within a regulated environment. The role sits between first-line support, application owners and development teams, providing technical and functional support across complex system workflows. This is not a standard Service Desk role. You will build strong knowledge of application behaviour, data flows, integrations and user needs, helping to improve system stability, user experience and the overall support model. What you'll be doing Provide advanced application support, resolving escalated technical and functional issues. Investigate system behaviour, replicate defects and support root-cause analysis. Validate workflows, support data corrections and troubleshoot system or process issues. Manage and prioritise support tickets, ensuring timely updates and accurate documentation. Carry out ticket ageing reviews, proactive follow-ups and structured handovers across global teams. Work closely with application owners, SMEs, developers and support colleagues to resolve defects. Provide direct guidance to users experiencing more complex system issues. Communicate clearly on ticket ownership, progress and expected resolution timelines. Maintain knowledge articles, support documentation, process guides and reporting records. Contribute to continuous improvement across support processes, documentation and service delivery. Technical Requirements Minimum of 2 years' experience supporting business applications, systems or web-based platforms within a regulated environment. Strong troubleshooting capability across technical, functional and data-related issues. Experience using ServiceNow, Jira or similar ITSM/ticketing tools . Understanding of system integrations, data flows and production support environments. Experience managing incidents, escalations and complex ticket workflows. Ability to investigate defects, replicate issues and support resolution through to closure. Experience maintaining support documentation, knowledge articles and user guidance. Understanding of UAT, release validation, audit trails and role-based access controls. Familiarity with SOPs, compliance controls and structured support processes. Desirable Technical Experience Previous support experience within life sciences, clinical technology or another highly regulated sector. Exposure to IAM, MFA, RBAC and access governance. Experience with configuration management or low-code platforms. Automation or Scripting exposure using Python or Bash . Experience improving ServiceNow workflows, support playbooks or knowledge management processes. Exposure to integrations, data validation and system release processes. Previous experience mentoring colleagues, managing escalations or coordinating workloads. What we're looking for A proactive support professional who enjoys getting beyond basic ticket resolution. Strong communication skills with the ability to work effectively with technical teams and end users. Comfortable managing multiple priorities in a fast-paced, global support environment. Able to work independently while collaborating closely with offshore and distributed teams. Comfortable participating in an on-call support model where required. Apply now for consideration. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Deliver high-impact, white-glove IT support to senior leadership in a fast-paced, high-visibility environment. Our Client has a requirement for a VIP IT Support Engineer, who will be required to work on a contract basis in Warrington, until December 2026 . Role Purpose: Provide high-priority, white-glove IT support to senior leadership, VIP users and key stakeholders, ensuring a seamless, responsive and discreet experience Operate across L1 L3 support, combining Service Desk, remote, and onsite support across Warrington and other locations Act as a trusted technical contact, owning incidents and requests through to resolution and coordinating with L3 teams and service partners Support end-user devices, applications, collaboration tools, networks, and meeting room technologies Contribute to service improvement, knowledge sharing, training materials, and adoption of new or improved services This is a full-time onsite role (5 days, 40 hours), with flexibility for occasional extended hours and travel Job Role Responsibilities: Provide high-touch support to VIP users, ensuring professional, responsive service Manage incidents and service requests via ServiceNow in line with SLAs and ITIL best practice Deliver support across Microsoft 365, enterprise applications, identity and access, hardware, mobile devices, networking, telephony, and collaboration tools Provide onsite and field-based support, including executive meetings and business-critical activities Support Teams Rooms, AV, and meeting room technologies Diagnose and resolve hardware/software issues, device configuration, onboarding/offboarding, and refresh activities Act as hands-and-eyes support for 2nd/3rd line teams and external partners Collaborate with internal teams to maintain service continuity and support new service rollouts Produce knowledge articles, guides, and short-form training content; contribute to continuous service improvement Maintain asset records and support compliance and IT security activities Experience / Skills / Knowledge / Qualifications: Strong customer service and stakeholder management skills, with experience supporting senior/VIP users Proven experience across Service Desk, EUC, or VIP support (L1 L2 + complex issue handling) Strong troubleshooting across Windows, Microsoft 365, enterprise apps, identity and access, and end-user hardware Experience with ITSM tools (e.g. ServiceNow) and SLA-driven environments Knowledge of Teams Rooms, AV, video conferencing, and telephony systems Experience with SharePoint and automation tools (Power Automate, Power Apps, Power BI, Chatbots) Experience creating user guides, training materials, or digital content Working knowledge of SCCM, Intune, Active Directory, networking, and Azure Strong problem-solving skills with the ability to perform under pressure Ability to communicate technical concepts clearly to non-technical users Proactive, resilient, and improvement-focused mindset with strong ownership and accountability Willingness to travel and support multiple locations Desirable: Experience providing field-based support across multiple locations ITIL Foundation or equivalent Project delivery exposure or PRINCE2 Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for VIP IT Support Engineers looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Jun 25, 2026
Contractor
Deliver high-impact, white-glove IT support to senior leadership in a fast-paced, high-visibility environment. Our Client has a requirement for a VIP IT Support Engineer, who will be required to work on a contract basis in Warrington, until December 2026 . Role Purpose: Provide high-priority, white-glove IT support to senior leadership, VIP users and key stakeholders, ensuring a seamless, responsive and discreet experience Operate across L1 L3 support, combining Service Desk, remote, and onsite support across Warrington and other locations Act as a trusted technical contact, owning incidents and requests through to resolution and coordinating with L3 teams and service partners Support end-user devices, applications, collaboration tools, networks, and meeting room technologies Contribute to service improvement, knowledge sharing, training materials, and adoption of new or improved services This is a full-time onsite role (5 days, 40 hours), with flexibility for occasional extended hours and travel Job Role Responsibilities: Provide high-touch support to VIP users, ensuring professional, responsive service Manage incidents and service requests via ServiceNow in line with SLAs and ITIL best practice Deliver support across Microsoft 365, enterprise applications, identity and access, hardware, mobile devices, networking, telephony, and collaboration tools Provide onsite and field-based support, including executive meetings and business-critical activities Support Teams Rooms, AV, and meeting room technologies Diagnose and resolve hardware/software issues, device configuration, onboarding/offboarding, and refresh activities Act as hands-and-eyes support for 2nd/3rd line teams and external partners Collaborate with internal teams to maintain service continuity and support new service rollouts Produce knowledge articles, guides, and short-form training content; contribute to continuous service improvement Maintain asset records and support compliance and IT security activities Experience / Skills / Knowledge / Qualifications: Strong customer service and stakeholder management skills, with experience supporting senior/VIP users Proven experience across Service Desk, EUC, or VIP support (L1 L2 + complex issue handling) Strong troubleshooting across Windows, Microsoft 365, enterprise apps, identity and access, and end-user hardware Experience with ITSM tools (e.g. ServiceNow) and SLA-driven environments Knowledge of Teams Rooms, AV, video conferencing, and telephony systems Experience with SharePoint and automation tools (Power Automate, Power Apps, Power BI, Chatbots) Experience creating user guides, training materials, or digital content Working knowledge of SCCM, Intune, Active Directory, networking, and Azure Strong problem-solving skills with the ability to perform under pressure Ability to communicate technical concepts clearly to non-technical users Proactive, resilient, and improvement-focused mindset with strong ownership and accountability Willingness to travel and support multiple locations Desirable: Experience providing field-based support across multiple locations ITIL Foundation or equivalent Project delivery exposure or PRINCE2 Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for VIP IT Support Engineers looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Business Systems Support Engineer Location: Wrexham, Wales - Hybrid, 3-5 days onsite Hours: Monday-Friday, 8:00am-5:00pm UK time Contract: Inside IR35 We are on the lookout for a Business Systems Support Engineer to join a global technology support function. You will provide advanced support for a business-critical, web-based platform within a regulated environment. The role sits between first-line support, application owners and development teams, providing technical and functional support across complex system workflows. This is not a standard Service Desk role. You will build strong knowledge of application behaviour, data flows, integrations and user needs, helping to improve system stability, user experience and the overall support model. What you'll be doing Provide advanced application support, resolving escalated technical and functional issues. Investigate system behaviour, replicate defects and support root-cause analysis. Validate workflows, support data corrections and troubleshoot system or process issues. Manage and prioritise support tickets, ensuring timely updates and accurate documentation. Carry out ticket ageing reviews, proactive follow-ups and structured handovers across global teams. Work closely with application owners, SMEs, developers and support colleagues to resolve defects. Provide direct guidance to users experiencing more complex system issues. Communicate clearly on ticket ownership, progress and expected resolution timelines. Maintain knowledge articles, support documentation, process guides and reporting records. Contribute to continuous improvement across support processes, documentation and service delivery. Technical Requirements Minimum of 2 years' experience supporting business applications, systems or web-based platforms within a regulated environment. Strong troubleshooting capability across technical, functional and data-related issues. Experience using ServiceNow, Jira or similar ITSM/ticketing tools . Understanding of system integrations, data flows and production support environments. Experience managing incidents, escalations and complex ticket workflows. Ability to investigate defects, replicate issues and support resolution through to closure. Experience maintaining support documentation, knowledge articles and user guidance. Understanding of UAT, release validation, audit trails and role-based access controls. Familiarity with SOPs, compliance controls and structured support processes. Desirable Technical Experience Previous support experience within life sciences, clinical technology or another highly regulated sector. Exposure to IAM, MFA, RBAC and access governance. Experience with configuration management or low-code platforms. Automation or scripting exposure using Python or Bash . Experience improving ServiceNow workflows, support playbooks or knowledge management processes. Exposure to integrations, data validation and system release processes. Previous experience mentoring colleagues, managing escalations or coordinating workloads. What we're looking for A proactive support professional who enjoys getting beyond basic ticket resolution. Strong communication skills with the ability to work effectively with technical teams and end users. Comfortable managing multiple priorities in a fast-paced, global support environment. Able to work independently while collaborating closely with offshore and distributed teams. Comfortable participating in an on-call support model where required. Apply now for consideration. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 25, 2026
Contractor
Business Systems Support Engineer Location: Wrexham, Wales - Hybrid, 3-5 days onsite Hours: Monday-Friday, 8:00am-5:00pm UK time Contract: Inside IR35 We are on the lookout for a Business Systems Support Engineer to join a global technology support function. You will provide advanced support for a business-critical, web-based platform within a regulated environment. The role sits between first-line support, application owners and development teams, providing technical and functional support across complex system workflows. This is not a standard Service Desk role. You will build strong knowledge of application behaviour, data flows, integrations and user needs, helping to improve system stability, user experience and the overall support model. What you'll be doing Provide advanced application support, resolving escalated technical and functional issues. Investigate system behaviour, replicate defects and support root-cause analysis. Validate workflows, support data corrections and troubleshoot system or process issues. Manage and prioritise support tickets, ensuring timely updates and accurate documentation. Carry out ticket ageing reviews, proactive follow-ups and structured handovers across global teams. Work closely with application owners, SMEs, developers and support colleagues to resolve defects. Provide direct guidance to users experiencing more complex system issues. Communicate clearly on ticket ownership, progress and expected resolution timelines. Maintain knowledge articles, support documentation, process guides and reporting records. Contribute to continuous improvement across support processes, documentation and service delivery. Technical Requirements Minimum of 2 years' experience supporting business applications, systems or web-based platforms within a regulated environment. Strong troubleshooting capability across technical, functional and data-related issues. Experience using ServiceNow, Jira or similar ITSM/ticketing tools . Understanding of system integrations, data flows and production support environments. Experience managing incidents, escalations and complex ticket workflows. Ability to investigate defects, replicate issues and support resolution through to closure. Experience maintaining support documentation, knowledge articles and user guidance. Understanding of UAT, release validation, audit trails and role-based access controls. Familiarity with SOPs, compliance controls and structured support processes. Desirable Technical Experience Previous support experience within life sciences, clinical technology or another highly regulated sector. Exposure to IAM, MFA, RBAC and access governance. Experience with configuration management or low-code platforms. Automation or scripting exposure using Python or Bash . Experience improving ServiceNow workflows, support playbooks or knowledge management processes. Exposure to integrations, data validation and system release processes. Previous experience mentoring colleagues, managing escalations or coordinating workloads. What we're looking for A proactive support professional who enjoys getting beyond basic ticket resolution. Strong communication skills with the ability to work effectively with technical teams and end users. Comfortable managing multiple priorities in a fast-paced, global support environment. Able to work independently while collaborating closely with offshore and distributed teams. Comfortable participating in an on-call support model where required. Apply now for consideration. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Your new company A global telecommunications company is looking for Qualys Engineer SME x2 to join the wider team on a project to deliver the below:Qualys Platform Expansion Support the design, deployment, and expansion of the existing Qualys subscription (VMDR, CSAM, WAS etc.) Onboard new environments, assets, and business units into the Qualys platform Optimise scanning strategies for scale, performance, and coverage Configure and maintain scanners (physical, virtual, cloud agents) Work to ascertain ownership of assets and systems Your new role We are seeking an experienced Senior Qualys Engineer (Contractor) to support the expansion and optimisation of an established Qualys platform within a large-scale telecommunications enterprise environment. This role will focus on scaling existing Qualys capabilities, enhancing vulnerability management coverage, integrating with enterprise systems, and driving best practices across a complex and distributed infrastructure.The ideal candidate will bring deep Qualys expertise, strong network infrastructure knowledge, and proven experience operating within large, complex enterprise organisations.Vulnerability Management Enhance and mature vulnerability management processes across the estate Support remediation programmes in collaboration with infrastructure and application teams Produce high-quality reporting and dashboards for executive and operational stakeholders Infrastructure & Networking Integration Work closely with network and infrastructure teams to: Ensure accurate asset discovery across complex, segmented networks Troubleshoot connectivity and scanning issues (firewalls, routing, NAT, etc.) Expand coverage across on-prem, cloud, and hybrid environments Enterprise Integration Integrate Qualys with enterprise tooling such as: Helix (or similar ITSM platforms) CMDB and asset inventory systems Automate workflows using APIs and scripting where applicable Governance & Best Practice Ensure alignment with enterprise security standards and regulatory requirements Contribute to policies, standards, and procedures related to vulnerability management Provide guidance and mentoring to internal teams What you'll need to succeed Core Technical Expertise Extensive, hands-on experience with Qualys (VMDR essential) Strong understanding of: Vulnerability management life cycle Asset discovery and classification Patch and remediation processes Networking & Infrastructure Solid knowledge of: TCP/IP, DNS, routing, firewalls, VPNs Network segmentation and security controls Experience troubleshooting scanning issues inlarge, complex network environments Enterprise Environment Experience Proven track record working in large-scale enterprise organisations (preferably telecoms or highly regulated industries) Experience operating across distributed, multi-region infrastructures Cloud & Modern Environments (Desirable) Knowledge of cloud platforms (AWS, Azure, GCP) Experience with cloud agent deployments and cloud-native scanning Integration & Automation Experience integrating Qualys with: ITSM tools (e.g., ServiceNow) APIs and scripting (Python, PowerShell, etc.) Familiarity with automation and orchestration practices What you'll get in return Flexible working options available.Working alongside an enterprise client to deliver Qualys expansion as an SME Great team environment with hybrid working available What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 24, 2026
Contractor
Your new company A global telecommunications company is looking for Qualys Engineer SME x2 to join the wider team on a project to deliver the below:Qualys Platform Expansion Support the design, deployment, and expansion of the existing Qualys subscription (VMDR, CSAM, WAS etc.) Onboard new environments, assets, and business units into the Qualys platform Optimise scanning strategies for scale, performance, and coverage Configure and maintain scanners (physical, virtual, cloud agents) Work to ascertain ownership of assets and systems Your new role We are seeking an experienced Senior Qualys Engineer (Contractor) to support the expansion and optimisation of an established Qualys platform within a large-scale telecommunications enterprise environment. This role will focus on scaling existing Qualys capabilities, enhancing vulnerability management coverage, integrating with enterprise systems, and driving best practices across a complex and distributed infrastructure.The ideal candidate will bring deep Qualys expertise, strong network infrastructure knowledge, and proven experience operating within large, complex enterprise organisations.Vulnerability Management Enhance and mature vulnerability management processes across the estate Support remediation programmes in collaboration with infrastructure and application teams Produce high-quality reporting and dashboards for executive and operational stakeholders Infrastructure & Networking Integration Work closely with network and infrastructure teams to: Ensure accurate asset discovery across complex, segmented networks Troubleshoot connectivity and scanning issues (firewalls, routing, NAT, etc.) Expand coverage across on-prem, cloud, and hybrid environments Enterprise Integration Integrate Qualys with enterprise tooling such as: Helix (or similar ITSM platforms) CMDB and asset inventory systems Automate workflows using APIs and scripting where applicable Governance & Best Practice Ensure alignment with enterprise security standards and regulatory requirements Contribute to policies, standards, and procedures related to vulnerability management Provide guidance and mentoring to internal teams What you'll need to succeed Core Technical Expertise Extensive, hands-on experience with Qualys (VMDR essential) Strong understanding of: Vulnerability management life cycle Asset discovery and classification Patch and remediation processes Networking & Infrastructure Solid knowledge of: TCP/IP, DNS, routing, firewalls, VPNs Network segmentation and security controls Experience troubleshooting scanning issues inlarge, complex network environments Enterprise Environment Experience Proven track record working in large-scale enterprise organisations (preferably telecoms or highly regulated industries) Experience operating across distributed, multi-region infrastructures Cloud & Modern Environments (Desirable) Knowledge of cloud platforms (AWS, Azure, GCP) Experience with cloud agent deployments and cloud-native scanning Integration & Automation Experience integrating Qualys with: ITSM tools (e.g., ServiceNow) APIs and scripting (Python, PowerShell, etc.) Familiarity with automation and orchestration practices What you'll get in return Flexible working options available.Working alongside an enterprise client to deliver Qualys expansion as an SME Great team environment with hybrid working available What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
SharePoint Developer / Administrator Location: Worthing (Hybrid) Contract Type: Permanent Salary: 40,000 - 50,000 + benefits Hours: 37 hours per week About the Role We're looking for a talented SharePoint Developer / Administrator to join a growing Digital Workspace team during an exciting period of IT transformation. This is a fantastic opportunity to play a key role in evolving enterprise collaboration and content management capabilities, working across a modern Microsoft 365 environment. You'll be part of a forward-thinking team focused on enhancing Enterprise Content Management (ECM) and driving innovation across collaboration tools. The role offers exposure to cross-functional teams including Software Engineering, Service Delivery, and Project Delivery, ensuring solutions are designed, delivered, and supported to a high standard. Key Responsibilities Design, develop, and maintain SharePoint Online sites and templated solutions aligned to business needs Configure, test, and implement new releases of SharePoint applications Provide 2nd line support and administration for SharePoint Online environments Support ECM initiatives, including Power Platform and content archiving solutions Produce technical specifications and contribute to solution design aligned with enterprise architecture Develop structured and unstructured information management solutions Create and execute test plans to ensure quality and performance of deployments Collaborate with internal teams and third-party suppliers during development and implementation Analyse business requirements and streamline content management processes Produce clear documentation and support materials for users and stakeholders About You Proven experience in SharePoint Online development and administration Strong knowledge of Microsoft 365, including Power Platform capabilities Solid understanding of Enterprise Content Management principles Experience delivering technical documentation and supporting end-user training Strong problem-solving skills with the ability to engage stakeholders effectively Comfortable working across multiple teams and managing competing priorities Desirable Skills Experience with Power Automate and workflow automation Familiarity with ITIL processes and tools such as ServiceNow
Jun 24, 2026
Full time
SharePoint Developer / Administrator Location: Worthing (Hybrid) Contract Type: Permanent Salary: 40,000 - 50,000 + benefits Hours: 37 hours per week About the Role We're looking for a talented SharePoint Developer / Administrator to join a growing Digital Workspace team during an exciting period of IT transformation. This is a fantastic opportunity to play a key role in evolving enterprise collaboration and content management capabilities, working across a modern Microsoft 365 environment. You'll be part of a forward-thinking team focused on enhancing Enterprise Content Management (ECM) and driving innovation across collaboration tools. The role offers exposure to cross-functional teams including Software Engineering, Service Delivery, and Project Delivery, ensuring solutions are designed, delivered, and supported to a high standard. Key Responsibilities Design, develop, and maintain SharePoint Online sites and templated solutions aligned to business needs Configure, test, and implement new releases of SharePoint applications Provide 2nd line support and administration for SharePoint Online environments Support ECM initiatives, including Power Platform and content archiving solutions Produce technical specifications and contribute to solution design aligned with enterprise architecture Develop structured and unstructured information management solutions Create and execute test plans to ensure quality and performance of deployments Collaborate with internal teams and third-party suppliers during development and implementation Analyse business requirements and streamline content management processes Produce clear documentation and support materials for users and stakeholders About You Proven experience in SharePoint Online development and administration Strong knowledge of Microsoft 365, including Power Platform capabilities Solid understanding of Enterprise Content Management principles Experience delivering technical documentation and supporting end-user training Strong problem-solving skills with the ability to engage stakeholders effectively Comfortable working across multiple teams and managing competing priorities Desirable Skills Experience with Power Automate and workflow automation Familiarity with ITIL processes and tools such as ServiceNow
Your new company A global telecommunications company is looking for Qualys Engineer SME x2 to join the wider team on a project to deliver the below: Qualys Platform Expansion Support the design, deployment, and expansion of the existing Qualys subscription (VMDR, CSAM, WAS etc.) Onboard new environments, assets, and business units into the Qualys platform Optimise scanning strategies for scale, performance, and coverage Configure and maintain scanners (physical, virtual, cloud agents) Work to ascertain ownership of assets and systems Your new role We are seeking an experienced Senior Qualys Engineer (Contractor) to support the expansion and optimisation of an established Qualys platform within a large-scale telecommunications enterprise environment. This role will focus on scaling existing Qualys capabilities, enhancing vulnerability management coverage, integrating with enterprise systems, and driving best practices across a complex and distributed infrastructure. The ideal candidate will bring deep Qualys expertise, strong network infrastructure knowledge, and proven experience operating within large, complex enterprise organisations. Vulnerability Management Enhance and mature vulnerability management processes across the estate Support remediation programmes in collaboration with infrastructure and application teams Produce high-quality reporting and dashboards for executive and operational stakeholders Infrastructure & Networking Integration Work closely with network and infrastructure teams to: Ensure accurate asset discovery across complex, segmented networks Troubleshoot connectivity and scanning issues (firewalls, routing, NAT, etc.) Expand coverage across on-prem, cloud, and hybrid environments Enterprise Integration Integrate Qualys with enterprise tooling such as: Helix (or similar ITSM platforms) CMDB and asset inventory systems Automate workflows using APIs and scripting where applicable Governance & Best Practice Ensure alignment with enterprise security standards and regulatory requirements Contribute to policies, standards, and procedures related to vulnerability management Provide guidance and mentoring to internal teams What you'll need to succeed Core Technical Expertise Extensive, hands-on experience with Qualys (VMDR essential) Strong understanding of: Vulnerability management life cycle Asset discovery and classification Patch and remediation processes Networking & Infrastructure Solid knowledge of: TCP/IP, DNS, routing, firewalls, VPNs Network segmentation and security controls Experience troubleshooting scanning issues in large, complex network environments Enterprise Environment Experience Proven track record working in large-scale enterprise organisations (preferably telecoms or highly regulated industries) Experience operating across distributed, multi-region infrastructures Cloud & Modern Environments (Desirable) Knowledge of cloud platforms (AWS, Azure, GCP) Experience with cloud agent deployments and cloud-native scanning Integration & Automation Experience integrating Qualys with: ITSM tools (e.g., ServiceNow) APIs and scripting (Python, PowerShell, etc.) Familiarity with automation and orchestration practices What you'll get in return Flexible working options available. Working alongside an enterprise client to deliver Qualys expansion as an SME Great team environment with hybrid working available What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 24, 2026
Contractor
Your new company A global telecommunications company is looking for Qualys Engineer SME x2 to join the wider team on a project to deliver the below: Qualys Platform Expansion Support the design, deployment, and expansion of the existing Qualys subscription (VMDR, CSAM, WAS etc.) Onboard new environments, assets, and business units into the Qualys platform Optimise scanning strategies for scale, performance, and coverage Configure and maintain scanners (physical, virtual, cloud agents) Work to ascertain ownership of assets and systems Your new role We are seeking an experienced Senior Qualys Engineer (Contractor) to support the expansion and optimisation of an established Qualys platform within a large-scale telecommunications enterprise environment. This role will focus on scaling existing Qualys capabilities, enhancing vulnerability management coverage, integrating with enterprise systems, and driving best practices across a complex and distributed infrastructure. The ideal candidate will bring deep Qualys expertise, strong network infrastructure knowledge, and proven experience operating within large, complex enterprise organisations. Vulnerability Management Enhance and mature vulnerability management processes across the estate Support remediation programmes in collaboration with infrastructure and application teams Produce high-quality reporting and dashboards for executive and operational stakeholders Infrastructure & Networking Integration Work closely with network and infrastructure teams to: Ensure accurate asset discovery across complex, segmented networks Troubleshoot connectivity and scanning issues (firewalls, routing, NAT, etc.) Expand coverage across on-prem, cloud, and hybrid environments Enterprise Integration Integrate Qualys with enterprise tooling such as: Helix (or similar ITSM platforms) CMDB and asset inventory systems Automate workflows using APIs and scripting where applicable Governance & Best Practice Ensure alignment with enterprise security standards and regulatory requirements Contribute to policies, standards, and procedures related to vulnerability management Provide guidance and mentoring to internal teams What you'll need to succeed Core Technical Expertise Extensive, hands-on experience with Qualys (VMDR essential) Strong understanding of: Vulnerability management life cycle Asset discovery and classification Patch and remediation processes Networking & Infrastructure Solid knowledge of: TCP/IP, DNS, routing, firewalls, VPNs Network segmentation and security controls Experience troubleshooting scanning issues in large, complex network environments Enterprise Environment Experience Proven track record working in large-scale enterprise organisations (preferably telecoms or highly regulated industries) Experience operating across distributed, multi-region infrastructures Cloud & Modern Environments (Desirable) Knowledge of cloud platforms (AWS, Azure, GCP) Experience with cloud agent deployments and cloud-native scanning Integration & Automation Experience integrating Qualys with: ITSM tools (e.g., ServiceNow) APIs and scripting (Python, PowerShell, etc.) Familiarity with automation and orchestration practices What you'll get in return Flexible working options available. Working alongside an enterprise client to deliver Qualys expansion as an SME Great team environment with hybrid working available What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Tittle: Python Developer (Automation)/ Python Automation developer Location: Chester - 3 days a week onsite Contract: 12 months Rate: Highly competitive Status: Inside IR35 Working pattern: Full time Are you passionate about Python and automation? Do you thrive on solving complex problems and creating efficient solutions? If so, we have an exciting opportunity for you to make a real impact! Join Our Dynamic Team! We are looking for a talented Python Automation Developer to join our vibrant team! This is a fantastic chance to work on innovative projects while collaborating with a group of enthusiastic professionals who share your passion for technology. Required Skills Strong Python programming skills with experience developing automation tools and operational workflows. Working knowledge of Django for developing and maintaining internal operational platforms, APIs, and automation services. Experience consuming and integrating REST APIs and working with JSON/XML data formats. Familiarity with infrastructure automation and configuration management tools such as Ansible. Network Operations, Infrastructure Engineering, Network Automation, or Site Reliability Engineering Experience working in Linux environments, including troubleshooting and system administration tasks. Understanding monitoring, telemetry, observability, and event management platforms. Hands-on experience with Git and collaborative development practices. Preferred Skills Experience building automation for Network Operations Centers (NOC) or Infrastructure Operations teams. Familiarity with Infrastructure as Code (IaC) concepts and practices. Exposure to CI/CD pipelines supporting infrastructure and automation deployments. Understanding of event-driven automation, self-healing workflows, and operational orchestration. Knowledge of ServiceNow integration, operational tooling, or workflow automation platforms. Exposure to data analytics, network telemetry, or operational reporting. Solid understanding of enterprise networking concepts including Routing and Switching, TCP/IP, Wireless Networking, Cisco SD-WAN, Network Security fundamentals Experience with network automation frameworks and libraries such as Netmiko, Paramiko What You'll Do: As a Python Automation Developer, you will: Design, develop, and implement automation scripts using Python to streamline operations. Collaborate with cross-functional teams to identify automation opportunities and requirements. Troubleshoot and debug existing automation solutions to enhance performance and efficiency. Write clean, maintainable, and efficient code while adhering to best practises. Participate in code reviews and contribute to team knowledge sharing. Stay updated with the latest trends and technologies in automation and Python development. Why Join Us? Work in a supportive and friendly environment where your ideas are valued. Engage with exciting projects that challenge your skills and ignite your creativity. Enjoy flexible working hours and a culture that promotes work-life balance. Collaborate with a diverse team of professionals who are passionate about what they do. Opportunities for professional growth and development! How to Apply: Ready to take the leap? Send us your resume and a cover letter detailing your relevant experience and why you'd be a great fit for our team! Don't miss out on this chance to shine as a Python Automation Developer. Application Deadline: Insert Deadline We can't wait to meet you and explore the exciting possibilities together! Let's automate the future! Join us in our mission to innovate and automate! Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 24, 2026
Contractor
Job Tittle: Python Developer (Automation)/ Python Automation developer Location: Chester - 3 days a week onsite Contract: 12 months Rate: Highly competitive Status: Inside IR35 Working pattern: Full time Are you passionate about Python and automation? Do you thrive on solving complex problems and creating efficient solutions? If so, we have an exciting opportunity for you to make a real impact! Join Our Dynamic Team! We are looking for a talented Python Automation Developer to join our vibrant team! This is a fantastic chance to work on innovative projects while collaborating with a group of enthusiastic professionals who share your passion for technology. Required Skills Strong Python programming skills with experience developing automation tools and operational workflows. Working knowledge of Django for developing and maintaining internal operational platforms, APIs, and automation services. Experience consuming and integrating REST APIs and working with JSON/XML data formats. Familiarity with infrastructure automation and configuration management tools such as Ansible. Network Operations, Infrastructure Engineering, Network Automation, or Site Reliability Engineering Experience working in Linux environments, including troubleshooting and system administration tasks. Understanding monitoring, telemetry, observability, and event management platforms. Hands-on experience with Git and collaborative development practices. Preferred Skills Experience building automation for Network Operations Centers (NOC) or Infrastructure Operations teams. Familiarity with Infrastructure as Code (IaC) concepts and practices. Exposure to CI/CD pipelines supporting infrastructure and automation deployments. Understanding of event-driven automation, self-healing workflows, and operational orchestration. Knowledge of ServiceNow integration, operational tooling, or workflow automation platforms. Exposure to data analytics, network telemetry, or operational reporting. Solid understanding of enterprise networking concepts including Routing and Switching, TCP/IP, Wireless Networking, Cisco SD-WAN, Network Security fundamentals Experience with network automation frameworks and libraries such as Netmiko, Paramiko What You'll Do: As a Python Automation Developer, you will: Design, develop, and implement automation scripts using Python to streamline operations. Collaborate with cross-functional teams to identify automation opportunities and requirements. Troubleshoot and debug existing automation solutions to enhance performance and efficiency. Write clean, maintainable, and efficient code while adhering to best practises. Participate in code reviews and contribute to team knowledge sharing. Stay updated with the latest trends and technologies in automation and Python development. Why Join Us? Work in a supportive and friendly environment where your ideas are valued. Engage with exciting projects that challenge your skills and ignite your creativity. Enjoy flexible working hours and a culture that promotes work-life balance. Collaborate with a diverse team of professionals who are passionate about what they do. Opportunities for professional growth and development! How to Apply: Ready to take the leap? Send us your resume and a cover letter detailing your relevant experience and why you'd be a great fit for our team! Don't miss out on this chance to shine as a Python Automation Developer. Application Deadline: Insert Deadline We can't wait to meet you and explore the exciting possibilities together! Let's automate the future! Join us in our mission to innovate and automate! Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
SRE/Observability Engineer with strong experience of command and control for technical incident management and tooling automation. Expected to have a systematic approach to diagnosing complex technical issues and proficient in analysing telemetry data to identify performance bottlenecks, availability risks, and system anomalies. Must hold relevant observability and monitoring certification, with hands on experience integrating Dynatrace, Grafana or Splunk with ITSM tools (such as ServiceNow) and CI/CD pipelines for proactive monitoring. Technical Competencies Python (automation, tooling, operational scripts) CI/CD tooling (eg Git-based workflows, pipeline automation) Monitoring, alerting, and observability patterns Cloud-native or modern data platform operations By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website
Jun 23, 2026
Contractor
SRE/Observability Engineer with strong experience of command and control for technical incident management and tooling automation. Expected to have a systematic approach to diagnosing complex technical issues and proficient in analysing telemetry data to identify performance bottlenecks, availability risks, and system anomalies. Must hold relevant observability and monitoring certification, with hands on experience integrating Dynatrace, Grafana or Splunk with ITSM tools (such as ServiceNow) and CI/CD pipelines for proactive monitoring. Technical Competencies Python (automation, tooling, operational scripts) CI/CD tooling (eg Git-based workflows, pipeline automation) Monitoring, alerting, and observability patterns Cloud-native or modern data platform operations By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website
A globally recognised organisation is seeking an experienced MES Application Support Engineer to join a technology team supporting critical manufacturing and production systems.This role offers the opportunity to work across Manufacturing Execution Systems (MES), industrial automation technologies, SCADA platforms and shop floor applications, helping to ensure operational continuity across a complex manufacturing environment.You will provide technical support, troubleshoot production-critical issues, collaborate with suppliers and business stakeholders, and contribute to the continuous improvement of manufacturing technology platforms. Responsibilities for the MES Application Support Engineer: Provide technical support for Manufacturing Execution Systems (MES) and related production applications Support industrial automation environments including SCADA systems, HMIs and robotics platforms Investigate and resolve complex technical incidents, performing root cause analysis and identifying long term solutions Work closely with suppliers, OEMs and internal stakeholders to coordinate issue resolution Produce and maintain technical documentation and knowledge articles Monitor service performance and provide regular updates to stakeholders Support incident, problem and change management activities using ServiceNow Contribute to continuous service improvement initiatives across manufacturing technology platforms Collaborate with cross functional teams to promote knowledge sharing and operational excellence Essential Skills for the MES Application Support Engineer: Experience supporting Manufacturing Execution Systems (MES) or similar production systems Understanding of industrial communication protocols including Ethernet/IP, Modbus and Profibus Knowledge of SCADA platforms such as Wonderware or similar technologies Experience with programming technologies including C#, .NET or Java Understanding of ISA-95 principles and manufacturing operations Experience troubleshooting complex application and system issues Strong communication and stakeholder management skills Experience working within IT service management processes Desirable Skills for the MES Application Support Engineer: Manufacturing, aerospace or industrial sector experience Knowledge of production line technologies and shop floor systems Experience supporting barcode scanners, printers, smart devices and manufacturing endpoints ServiceNow experience Knowledge of ITIL processes and best practices
Jun 22, 2026
Full time
A globally recognised organisation is seeking an experienced MES Application Support Engineer to join a technology team supporting critical manufacturing and production systems.This role offers the opportunity to work across Manufacturing Execution Systems (MES), industrial automation technologies, SCADA platforms and shop floor applications, helping to ensure operational continuity across a complex manufacturing environment.You will provide technical support, troubleshoot production-critical issues, collaborate with suppliers and business stakeholders, and contribute to the continuous improvement of manufacturing technology platforms. Responsibilities for the MES Application Support Engineer: Provide technical support for Manufacturing Execution Systems (MES) and related production applications Support industrial automation environments including SCADA systems, HMIs and robotics platforms Investigate and resolve complex technical incidents, performing root cause analysis and identifying long term solutions Work closely with suppliers, OEMs and internal stakeholders to coordinate issue resolution Produce and maintain technical documentation and knowledge articles Monitor service performance and provide regular updates to stakeholders Support incident, problem and change management activities using ServiceNow Contribute to continuous service improvement initiatives across manufacturing technology platforms Collaborate with cross functional teams to promote knowledge sharing and operational excellence Essential Skills for the MES Application Support Engineer: Experience supporting Manufacturing Execution Systems (MES) or similar production systems Understanding of industrial communication protocols including Ethernet/IP, Modbus and Profibus Knowledge of SCADA platforms such as Wonderware or similar technologies Experience with programming technologies including C#, .NET or Java Understanding of ISA-95 principles and manufacturing operations Experience troubleshooting complex application and system issues Strong communication and stakeholder management skills Experience working within IT service management processes Desirable Skills for the MES Application Support Engineer: Manufacturing, aerospace or industrial sector experience Knowledge of production line technologies and shop floor systems Experience supporting barcode scanners, printers, smart devices and manufacturing endpoints ServiceNow experience Knowledge of ITIL processes and best practices
SecOps Engineer - Central London (hybrid working) Up to £75,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Initially 4 days per week onsite, dropping to 3 once passed probation.
Jun 22, 2026
Full time
SecOps Engineer - Central London (hybrid working) Up to £75,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Initially 4 days per week onsite, dropping to 3 once passed probation.
Job Tittle: Python Developer (Automation and Networking)/Python Automation developer Location: Chester - 3 days a week onsite Contract: 12 months Rate: Highly competitive Status: Inside IR35 Working pattern: Full time Are you passionate about Python and automation? Do you thrive on solving complex problems and creating efficient solutions? If so, we have an exciting opportunity for you to make a real impact! Join Our Dynamic Team! We are looking for a talented Python Automation Developer to join our vibrant team! This is a fantastic chance to work on innovative projects while collaborating with a group of enthusiastic professionals who share your passion for technology. Required Skills Strong Python programming skills with experience developing automation tools and operational workflows. Working knowledge of Django for developing and maintaining internal operational platforms, APIs, and automation services. Experience consuming and integrating REST APIs and working with JSON/XML data formats. Familiarity with infrastructure automation and configuration management tools such as Ansible. Network Operations, Infrastructure Engineering, Network Automation, or Site Reliability Engineering Experience working in Linux environments, including troubleshooting and system administration tasks. Understanding monitoring, telemetry, observability, and event management platforms. Hands-on experience with Git and collaborative development practices. Preferred Skills Experience building automation for Network Operations Centers (NOC) or Infrastructure Operations teams. Familiarity with Infrastructure as Code (IaC) concepts and practices. Exposure to CI/CD pipelines supporting infrastructure and automation deployments. Understanding of event-driven automation, self-healing workflows, and operational orchestration. Knowledge of ServiceNow integration, operational tooling, or workflow automation platforms. Exposure to data analytics, network telemetry, or operational reporting. Solid understanding of enterprise networking concepts including Routing and Switching, TCP/IP, Wireless Networking, Cisco SD-WAN, Network Security fundamentals Experience with network automation frameworks and libraries such as Netmiko, Paramiko What You'll Do: As a Python Automation Developer, you will: Design, develop, and implement automation scripts using Python to streamline operations. Collaborate with cross-functional teams to identify automation opportunities and requirements. Troubleshoot and debug existing automation solutions to enhance performance and efficiency. Write clean, maintainable, and efficient code while adhering to best practises. Participate in code reviews and contribute to team knowledge sharing. Stay updated with the latest trends and technologies in automation and Python development. Why Join Us? Work in a supportive and friendly environment where your ideas are valued. Engage with exciting projects that challenge your skills and ignite your creativity. Enjoy flexible working hours and a culture that promotes work-life balance. Collaborate with a diverse team of professionals who are passionate about what they do. Opportunities for professional growth and development! How to Apply: Ready to take the leap? Send us your resume and a cover letter detailing your relevant experience and why you'd be a great fit for our team! Don't miss out on this chance to shine as a Python Automation Developer. Application Deadline: [Insert Deadline] We can't wait to meet you and explore the exciting possibilities together! Let's automate the future! Join us in our mission to innovate and automate! Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 22, 2026
Contractor
Job Tittle: Python Developer (Automation and Networking)/Python Automation developer Location: Chester - 3 days a week onsite Contract: 12 months Rate: Highly competitive Status: Inside IR35 Working pattern: Full time Are you passionate about Python and automation? Do you thrive on solving complex problems and creating efficient solutions? If so, we have an exciting opportunity for you to make a real impact! Join Our Dynamic Team! We are looking for a talented Python Automation Developer to join our vibrant team! This is a fantastic chance to work on innovative projects while collaborating with a group of enthusiastic professionals who share your passion for technology. Required Skills Strong Python programming skills with experience developing automation tools and operational workflows. Working knowledge of Django for developing and maintaining internal operational platforms, APIs, and automation services. Experience consuming and integrating REST APIs and working with JSON/XML data formats. Familiarity with infrastructure automation and configuration management tools such as Ansible. Network Operations, Infrastructure Engineering, Network Automation, or Site Reliability Engineering Experience working in Linux environments, including troubleshooting and system administration tasks. Understanding monitoring, telemetry, observability, and event management platforms. Hands-on experience with Git and collaborative development practices. Preferred Skills Experience building automation for Network Operations Centers (NOC) or Infrastructure Operations teams. Familiarity with Infrastructure as Code (IaC) concepts and practices. Exposure to CI/CD pipelines supporting infrastructure and automation deployments. Understanding of event-driven automation, self-healing workflows, and operational orchestration. Knowledge of ServiceNow integration, operational tooling, or workflow automation platforms. Exposure to data analytics, network telemetry, or operational reporting. Solid understanding of enterprise networking concepts including Routing and Switching, TCP/IP, Wireless Networking, Cisco SD-WAN, Network Security fundamentals Experience with network automation frameworks and libraries such as Netmiko, Paramiko What You'll Do: As a Python Automation Developer, you will: Design, develop, and implement automation scripts using Python to streamline operations. Collaborate with cross-functional teams to identify automation opportunities and requirements. Troubleshoot and debug existing automation solutions to enhance performance and efficiency. Write clean, maintainable, and efficient code while adhering to best practises. Participate in code reviews and contribute to team knowledge sharing. Stay updated with the latest trends and technologies in automation and Python development. Why Join Us? Work in a supportive and friendly environment where your ideas are valued. Engage with exciting projects that challenge your skills and ignite your creativity. Enjoy flexible working hours and a culture that promotes work-life balance. Collaborate with a diverse team of professionals who are passionate about what they do. Opportunities for professional growth and development! How to Apply: Ready to take the leap? Send us your resume and a cover letter detailing your relevant experience and why you'd be a great fit for our team! Don't miss out on this chance to shine as a Python Automation Developer. Application Deadline: [Insert Deadline] We can't wait to meet you and explore the exciting possibilities together! Let's automate the future! Join us in our mission to innovate and automate! Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Automation Engineer Location: Durrington (with regular travel to Falmer) Contract: Permanent, Full-time (37 hours per week) open to discussing flexible Start & Finish times to support work-life balance Hybrid: Minimum 2 days onsite Level: £47,600 - £54,600 Role Overview We're growing our Process & Intelligent Automation team and are looking for Automation Engineers across mid to senior level. In this role, you'll design, build, and optimise automation solutions using Power Platform, RPA, and Azure technologies - helping to improve processes and support wider digital transformation across the business. You'll work closely with stakeholders, process teams, and platform specialists to deliver scalable, secure solutions. As you grow in the role, you'll also have the opportunity to shape best practice, contribute to technical standards, and support others in the team. This is a great opportunity to join a new and evolving capability where you can have real impact from day one. Essential Skills & Experience Experience in automation development using Power Automate (Cloud & Desktop) and Copilot agents Strong experience with Power Platform (Power Automate, Power Apps, Power Pages & IVA) Ability to design and build workflows, automations, and integrations Understanding of security and governance (DLP, RBAC, identity) Strong problem-solving skills and ability to troubleshoot issues Experience working with structured delivery practices (CI/CD, testing, documentation) Desirable Skills & Experience Microsoft certifications (PL-100, PL-200, PL-400) Azure certifications (AZ-900, AI-900, AZ-204) Experience with Copilot Studio or AI-enabled automation Knowledge of API-led or event-driven architecture Experience with Alteryx or data-driven tooling Familiarity with enterprise systems (e.g. ServiceNow, SAP, GIS) Interest in emerging technology and intelligent automation Interview Process There are 4 positions available so we will be hosting an assessment day for this role on the 17th of July. Progression opportunities Southern Water offers career progression, training, and development opportunities. About Southern Water Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. "At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need." Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information: In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
Jun 22, 2026
Full time
Automation Engineer Location: Durrington (with regular travel to Falmer) Contract: Permanent, Full-time (37 hours per week) open to discussing flexible Start & Finish times to support work-life balance Hybrid: Minimum 2 days onsite Level: £47,600 - £54,600 Role Overview We're growing our Process & Intelligent Automation team and are looking for Automation Engineers across mid to senior level. In this role, you'll design, build, and optimise automation solutions using Power Platform, RPA, and Azure technologies - helping to improve processes and support wider digital transformation across the business. You'll work closely with stakeholders, process teams, and platform specialists to deliver scalable, secure solutions. As you grow in the role, you'll also have the opportunity to shape best practice, contribute to technical standards, and support others in the team. This is a great opportunity to join a new and evolving capability where you can have real impact from day one. Essential Skills & Experience Experience in automation development using Power Automate (Cloud & Desktop) and Copilot agents Strong experience with Power Platform (Power Automate, Power Apps, Power Pages & IVA) Ability to design and build workflows, automations, and integrations Understanding of security and governance (DLP, RBAC, identity) Strong problem-solving skills and ability to troubleshoot issues Experience working with structured delivery practices (CI/CD, testing, documentation) Desirable Skills & Experience Microsoft certifications (PL-100, PL-200, PL-400) Azure certifications (AZ-900, AI-900, AZ-204) Experience with Copilot Studio or AI-enabled automation Knowledge of API-led or event-driven architecture Experience with Alteryx or data-driven tooling Familiarity with enterprise systems (e.g. ServiceNow, SAP, GIS) Interest in emerging technology and intelligent automation Interview Process There are 4 positions available so we will be hosting an assessment day for this role on the 17th of July. Progression opportunities Southern Water offers career progression, training, and development opportunities. About Southern Water Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. "At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need." Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information: In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
