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domestic abuse caseworker
Supporting Futures Consulting Ltd
Domestic Abuse Caseworker
Supporting Futures Consulting Ltd Southall, Middlesex
Role: Domestic Abuse Caseworker Based: Southall Rate: £15.50ph PAYE or £20ph umb Start Date: Immediately Duration: Temporary for 6-8 weeks (possible extension) Hours: Full-time 35 hours per week Monday Friday on site Our client is looking for two Caseworkers to provide short term case work Synopsis of duties: To provide trauma-informed information, advice, support, and advocacy services for victims of domestic abuse and other forms of gender-based violence, including forced marriage, rape and sexual abuse, so-called honour crimes, and related issues such as immigration, asylum, and No Recourse to Public Funds. To assist women to access support under various destitution schemes, including No Recourse to Public Fund. To promote social inclusion, encourage independence, and develop the personal resilience of women using the advocacy service. To ensure women are referred to external advice, information, and support agencies as appropriate, and encourage engagement with a range of services. To ensure the service user is at the heart of all service delivery and development. To liaise with relevant professionals and statutory agencies as necessary. To undertake Risk Assessments and participate in local Multi-Agency Risk Assessment Conferences (MARACs). To maintain case files and other records to the highest possible standard, as per guidelines. To adhere to policies and procedures and ensure awareness and integration of an equalities and human rights agenda in all areas of work. To ensure compliance with all legal and contractual reporting requirements in relation to service delivery. To provide verbal and written reports to Senior Managers, as necessary. To provide information for monitoring, evaluation, policy, research, and training purposes. To actively contribute to the organisation s cohesion, encouraging cross-team working and problem-solving approaches. To undertake any additional duties to contribute to the smooth running of the centre, services, projects, and campaigns. Essential Requirements: Experience working with victim-survivors of domestic abuse and VAWG Experience providing advice, advocacy, or casework to Black, minoritised, and migrant women across multiple channels in a fast-paced environment Experience of building and maintaining partnerships with other agencies. DBS dated within the last 12 months or on the update service Fluent in Urdu, Hindi or Punjabi Immediately available Supporting Futures Consulting acts as both an employer and an agency.
Jun 15, 2026
Seasonal
Role: Domestic Abuse Caseworker Based: Southall Rate: £15.50ph PAYE or £20ph umb Start Date: Immediately Duration: Temporary for 6-8 weeks (possible extension) Hours: Full-time 35 hours per week Monday Friday on site Our client is looking for two Caseworkers to provide short term case work Synopsis of duties: To provide trauma-informed information, advice, support, and advocacy services for victims of domestic abuse and other forms of gender-based violence, including forced marriage, rape and sexual abuse, so-called honour crimes, and related issues such as immigration, asylum, and No Recourse to Public Funds. To assist women to access support under various destitution schemes, including No Recourse to Public Fund. To promote social inclusion, encourage independence, and develop the personal resilience of women using the advocacy service. To ensure women are referred to external advice, information, and support agencies as appropriate, and encourage engagement with a range of services. To ensure the service user is at the heart of all service delivery and development. To liaise with relevant professionals and statutory agencies as necessary. To undertake Risk Assessments and participate in local Multi-Agency Risk Assessment Conferences (MARACs). To maintain case files and other records to the highest possible standard, as per guidelines. To adhere to policies and procedures and ensure awareness and integration of an equalities and human rights agenda in all areas of work. To ensure compliance with all legal and contractual reporting requirements in relation to service delivery. To provide verbal and written reports to Senior Managers, as necessary. To provide information for monitoring, evaluation, policy, research, and training purposes. To actively contribute to the organisation s cohesion, encouraging cross-team working and problem-solving approaches. To undertake any additional duties to contribute to the smooth running of the centre, services, projects, and campaigns. Essential Requirements: Experience working with victim-survivors of domestic abuse and VAWG Experience providing advice, advocacy, or casework to Black, minoritised, and migrant women across multiple channels in a fast-paced environment Experience of building and maintaining partnerships with other agencies. DBS dated within the last 12 months or on the update service Fluent in Urdu, Hindi or Punjabi Immediately available Supporting Futures Consulting acts as both an employer and an agency.
Victim Support
Caseworker- Children and Young People
Victim Support
We have an exciting opportunity for a Children & Young People Caseworker in to join the Domestic Abuse team in Dorset, working 37.5 hours a week. This role is offered as hybrid role, attending face to face visits with children and young people who have been victims of Domestic Abuse across Dorset with one day a week in our office in Boscombe. Regular travel will be required throughout the area. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role As a Children and Young People Caseworker you will: Deliver excellent services to Children and Young People who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate. Help Children & Young People cope and recover from the effects of crime. Act as a single point of contact, undertaking effective need and risk assessments. Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims. You will need: Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting. Previous experience of working with vulnerable CYP. To be able to work without direct supervision, prioritising work and managing competing demands. The ability to complete needs and risk assessments. To demonstrate empathy. Knowledge of the Criminal Justice System and Safeguarding principles. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jun 12, 2026
Full time
We have an exciting opportunity for a Children & Young People Caseworker in to join the Domestic Abuse team in Dorset, working 37.5 hours a week. This role is offered as hybrid role, attending face to face visits with children and young people who have been victims of Domestic Abuse across Dorset with one day a week in our office in Boscombe. Regular travel will be required throughout the area. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role As a Children and Young People Caseworker you will: Deliver excellent services to Children and Young People who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate. Help Children & Young People cope and recover from the effects of crime. Act as a single point of contact, undertaking effective need and risk assessments. Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims. You will need: Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting. Previous experience of working with vulnerable CYP. To be able to work without direct supervision, prioritising work and managing competing demands. The ability to complete needs and risk assessments. To demonstrate empathy. Knowledge of the Criminal Justice System and Safeguarding principles. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
ADVANCE
Specialist Prison & Probation Advocate (part time)
ADVANCE Ashford, Kent
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Specialist Prison & Probation Advocate Salary: £27,000 - £29,000 (pro rata) Location: HMP Bronzefield Hours: 21 hours per week Contract: Fixed Term until 31st March 2027 This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: The Advance Prison Advocate will support sentenced women facing imminent release from custody, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion. The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing through the gate support . The role will combine a casework- based approach, along with a signposting and advice service for the women in custody. You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families. You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists A car may be desirable for this role, though not essential About You: To be successful as the Advance Prison Advocate you will need the below experience and skills: Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system). The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons. You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm. Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved. How to apply: Please apply with a copy of your CV and a cover letter through our website. Closing Date for Applications: 21st June 2026 Interviews will take place on a rolling basis Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day, and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days One-week paid carers s leave Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Jun 10, 2026
Full time
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Specialist Prison & Probation Advocate Salary: £27,000 - £29,000 (pro rata) Location: HMP Bronzefield Hours: 21 hours per week Contract: Fixed Term until 31st March 2027 This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: The Advance Prison Advocate will support sentenced women facing imminent release from custody, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion. The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing through the gate support . The role will combine a casework- based approach, along with a signposting and advice service for the women in custody. You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families. You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists A car may be desirable for this role, though not essential About You: To be successful as the Advance Prison Advocate you will need the below experience and skills: Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system). The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons. You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm. Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved. How to apply: Please apply with a copy of your CV and a cover letter through our website. Closing Date for Applications: 21st June 2026 Interviews will take place on a rolling basis Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day, and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days One-week paid carers s leave Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Victim Support
Caseworker
Victim Support Kendal, Cumbria
We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project we are recruiting a Case Manager to cover Westmorland & Furness area. Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account click apply for full job details
Jun 06, 2026
Full time
We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project we are recruiting a Case Manager to cover Westmorland & Furness area. Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account click apply for full job details
Brook Street
Administrative Officer
Brook Street Leeds, Yorkshire
Home Office - Asylum Support Job Description Admin Officer - Safeguarding Caseworker Location: Leeds, LS4 2QB Full time hybrid 60% office 40% remote Hourly rate: £13.85 Working Days/Hours: Monday to Friday, 37hr pr/w, 9am -5pmBrook Street in partnership with the Home Office has a fantastic opportunity to join their team as anAdmin Officer - Safeguarding Caseworker. List the duties/ responsibilities: This is a critical safeguarding role focused on protecting vulnerable individuals by managing complex safeguarding cases, including those involving suicide and self-harm, domestic abuse, female genital mutilation, and child protection concerns. The position requires sound judgment, emotional resilience, and understanding of safeguarding processes (training will be provided). You'll work closely with internal teams and some external partners such as the NHS, Police, and Social Services to ensure timely interventions and coordinated support. The role also involves triaging, prioritising and escalation of Safeguarding referrals to ensure timely intervention. It's ideal for someone passionate about making a tangible difference in people's lives while contributing to a high-performing, collaborative safeguarding environment. Key Responsibilities: Triage and prioritise safeguarding referrals such as suicide/self-harm, domestic abuse, pregnancy, FGM. Ensure child protection measures are followed per policy. Stakeholder Engagement Respond promptly to emails from stakeholders and partners. Liaise (were appropriate) with external agencies (e.g., NHS, Police, Social Services) to gather case information. Maintain strong communication to support collaborative safeguarding efforts. Team Collaboration & Leadership Attend team and Safeguarding Hub meetings. Identify and escalate opportunities for process improvement. Compliance & Development Ensure completion of mandatory learning. Capable of assessing cases and determining appropriate next steps, including escalation and referral. Communication Skills - Excellent written and verbal communication skills for engaging with stakeholders, partners, and internal teams. Organisational and Time Management Skills - Ability to manage a busy inbox, manage competing priorities, and respond promptly to emails and inquiries. Teamwork and Collaboration - Experience working within a team environment and participating in meetings. IT Literacy -Proficient in using email, Windows and Excel. Training & Development - Commitment to continuous professional development. Training: No annual leave during training period. 4 -5 weeks training will be provided Clearance level (to be applied for by Brook Street upon a successful application): DBS + CTC Role specific requirements: You must hold a valid passport and must have lived in the UK for longer than 3 years. Please note that period of 6 months or longer spent outside of the UK in the last 3 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Home Office - Asylum Support Job Description Admin Officer - Safeguarding Caseworker Location: Leeds, LS4 2QB Full time hybrid 60% office 40% remote Hourly rate: £13.85 Working Days/Hours: Monday to Friday, 37hr pr/w, 9am -5pmBrook Street in partnership with the Home Office has a fantastic opportunity to join their team as anAdmin Officer - Safeguarding Caseworker. List the duties/ responsibilities: This is a critical safeguarding role focused on protecting vulnerable individuals by managing complex safeguarding cases, including those involving suicide and self-harm, domestic abuse, female genital mutilation, and child protection concerns. The position requires sound judgment, emotional resilience, and understanding of safeguarding processes (training will be provided). You'll work closely with internal teams and some external partners such as the NHS, Police, and Social Services to ensure timely interventions and coordinated support. The role also involves triaging, prioritising and escalation of Safeguarding referrals to ensure timely intervention. It's ideal for someone passionate about making a tangible difference in people's lives while contributing to a high-performing, collaborative safeguarding environment. Key Responsibilities: Triage and prioritise safeguarding referrals such as suicide/self-harm, domestic abuse, pregnancy, FGM. Ensure child protection measures are followed per policy. Stakeholder Engagement Respond promptly to emails from stakeholders and partners. Liaise (were appropriate) with external agencies (e.g., NHS, Police, Social Services) to gather case information. Maintain strong communication to support collaborative safeguarding efforts. Team Collaboration & Leadership Attend team and Safeguarding Hub meetings. Identify and escalate opportunities for process improvement. Compliance & Development Ensure completion of mandatory learning. Capable of assessing cases and determining appropriate next steps, including escalation and referral. Communication Skills - Excellent written and verbal communication skills for engaging with stakeholders, partners, and internal teams. Organisational and Time Management Skills - Ability to manage a busy inbox, manage competing priorities, and respond promptly to emails and inquiries. Teamwork and Collaboration - Experience working within a team environment and participating in meetings. IT Literacy -Proficient in using email, Windows and Excel. Training & Development - Commitment to continuous professional development. Training: No annual leave during training period. 4 -5 weeks training will be provided Clearance level (to be applied for by Brook Street upon a successful application): DBS + CTC Role specific requirements: You must hold a valid passport and must have lived in the UK for longer than 3 years. Please note that period of 6 months or longer spent outside of the UK in the last 3 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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