? Why Join Davies ? At Davies , people aren't just part of the business - they are the business. Our value of succeeding together isn't a slogan; it's the way we operate every day. When you join us, you join a community that celebrates collaboration, supports your growth, and recognises the impact you make.You'll be welcomed, supported, and rewarded with a benefits package designed to help you thrive:R eward platform - discounts at 800+ retailers 25 days holiday (rising with service) plus the option to buy 5 extra daysDevelopment, training, and professional qualifications to help you grow your career The Role: Be the Voice of Fairness, Clarity & Resolution We're looking for a calm, organised, customer-focused individual to become a key part of our Complaints Resolution team . In this role, you'll be the central point of contact for internal and external customers, guiding them through the resolution of reportable complaints with professionalism, empathy, and confidence.This is a full-time, permanent opportunity where your communication skills, judgement, and problem-solving abilities will shine.This is a hybrid opportunity to join a growing team in our Preston office What will your day look like: What Your Day Will Look Like Managing reportable complaints across all Davies divisions, ensuring every case meets client and company standards Investigating complaint circumstances , collaborating with business units, and assessing whether compensation is appropriate Delivering clear, fair conclusions to customers, clients, senior leaders - and occasionally our CEO for escalated cases Presenting information effectively , ensuring every customer feels heard and respected Championing Fair Treatment of Customers , working within FCA guidelines Supporting colleagues across the Group to ensure complaints are acknowledged correctly Owning key client relationships , ensuring processes are followed and deadlines met Meeting and maintaining KPI targetsTracking root causes , spotting trends, and identifying opportunities for improvement Handling sensitive information with absolute confidentialityThis role evolves with the needs of the business, so flexibility and a proactive mindset are key. Knowledge and Abilities: Why This Role Matters You're not just resolving complaints - you're shaping trust. You're the person who turns a difficult moment into a positive experience. You help Davies grow stronger by identifying what we can do better. And you ensure every customer feels valued, respected, and treated fairly. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Jun 16, 2026
Full time
? Why Join Davies ? At Davies , people aren't just part of the business - they are the business. Our value of succeeding together isn't a slogan; it's the way we operate every day. When you join us, you join a community that celebrates collaboration, supports your growth, and recognises the impact you make.You'll be welcomed, supported, and rewarded with a benefits package designed to help you thrive:R eward platform - discounts at 800+ retailers 25 days holiday (rising with service) plus the option to buy 5 extra daysDevelopment, training, and professional qualifications to help you grow your career The Role: Be the Voice of Fairness, Clarity & Resolution We're looking for a calm, organised, customer-focused individual to become a key part of our Complaints Resolution team . In this role, you'll be the central point of contact for internal and external customers, guiding them through the resolution of reportable complaints with professionalism, empathy, and confidence.This is a full-time, permanent opportunity where your communication skills, judgement, and problem-solving abilities will shine.This is a hybrid opportunity to join a growing team in our Preston office What will your day look like: What Your Day Will Look Like Managing reportable complaints across all Davies divisions, ensuring every case meets client and company standards Investigating complaint circumstances , collaborating with business units, and assessing whether compensation is appropriate Delivering clear, fair conclusions to customers, clients, senior leaders - and occasionally our CEO for escalated cases Presenting information effectively , ensuring every customer feels heard and respected Championing Fair Treatment of Customers , working within FCA guidelines Supporting colleagues across the Group to ensure complaints are acknowledged correctly Owning key client relationships , ensuring processes are followed and deadlines met Meeting and maintaining KPI targetsTracking root causes , spotting trends, and identifying opportunities for improvement Handling sensitive information with absolute confidentialityThis role evolves with the needs of the business, so flexibility and a proactive mindset are key. Knowledge and Abilities: Why This Role Matters You're not just resolving complaints - you're shaping trust. You're the person who turns a difficult moment into a positive experience. You help Davies grow stronger by identifying what we can do better. And you ensure every customer feels valued, respected, and treated fairly. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Role Overview: We're Opening a Brand-New Busy Bees Nursery in Binfield! Be Part of Something Amazing! We're opening a brand-new, two-storey Busy Bees nursery in Binfield and this is YOUR chance to be part of something truly special! 75 little learners will soon be exploring, laughing, and growing-and we need a passionate Senior Room Leader to join us in giving our children the best start in life! This is your chance to be part of something fresh, exciting, and built from the ground up! Be a founding team member, help shape the nursery culture, and create an environment where children and staff thrive together. WHY YOU'LL LOVE WORKING WITH US AS A SENIOR ROOM LEADER Exclusive Busy Bees Benefits Competitive pay - £32,864.00 Career progression - Grow with us through training & development! Birthday off - Yes, really. Take the day to celebrate YOU! 50% childcare discount - Because family comes first! Up to 28 days holiday - Including bank holidays! Menopause support - Through Peppy, helping you through life's milestones! Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub! Cycle to Work scheme - A healthy commute, a happier you! Pension & financial perks - Easy access to workplace pension & Salary Finance support! Travel opportunities - Work with childcare professionals across the world! Enhanced family leave & return-to-work bonus - Because balance matters! Employee Assistance Programme & Mental Health First Aiders - We've got your back! PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognising our valued team members, and a Grow with Us area packed with development opportunities and training. Role Responsibilities: WHAT YOU'LL DO AS A SENIOR ROOM LEADER Create engaging, exciting learning experiences for children Lead & inspire your nursery team with enthusiasm & creativity Support children's development & maintain positive relationships with families Plan fun, educational activities to spark curiosity & growth Ensure the highest standards of health, safety, and hygiene Required Qualifications: ARE YOU OUR PERFECT MATCH? We're searching for dynamic, passionate, and skilled childcare professionals to join our team . Do you have ? Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Senior Nursery Room Leader or Nursery Room Manager Strong leadership, organisational, and communication skills to inspire and support your team A passion for fostering children's development and creating positive relationships with families ABOUT US Busy Bees is the UK's leading nursery group , with nearly 400 nurseries across the UK and even more overseas! We're all about giving every child the best start in life and ensuring our team feels valued, heard, and supported every step of the way! As part of our team, you'll be introduced to our Bee Curious curriculum , designed to nurture wonder, creativity, and confidence in young learners! Our Charitable Commitment - Through our partnership with BBC Children in Need , we fundraise, create community events, and help support children across the UK . This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!
Jun 16, 2026
Full time
Role Overview: We're Opening a Brand-New Busy Bees Nursery in Binfield! Be Part of Something Amazing! We're opening a brand-new, two-storey Busy Bees nursery in Binfield and this is YOUR chance to be part of something truly special! 75 little learners will soon be exploring, laughing, and growing-and we need a passionate Senior Room Leader to join us in giving our children the best start in life! This is your chance to be part of something fresh, exciting, and built from the ground up! Be a founding team member, help shape the nursery culture, and create an environment where children and staff thrive together. WHY YOU'LL LOVE WORKING WITH US AS A SENIOR ROOM LEADER Exclusive Busy Bees Benefits Competitive pay - £32,864.00 Career progression - Grow with us through training & development! Birthday off - Yes, really. Take the day to celebrate YOU! 50% childcare discount - Because family comes first! Up to 28 days holiday - Including bank holidays! Menopause support - Through Peppy, helping you through life's milestones! Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub! Cycle to Work scheme - A healthy commute, a happier you! Pension & financial perks - Easy access to workplace pension & Salary Finance support! Travel opportunities - Work with childcare professionals across the world! Enhanced family leave & return-to-work bonus - Because balance matters! Employee Assistance Programme & Mental Health First Aiders - We've got your back! PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognising our valued team members, and a Grow with Us area packed with development opportunities and training. Role Responsibilities: WHAT YOU'LL DO AS A SENIOR ROOM LEADER Create engaging, exciting learning experiences for children Lead & inspire your nursery team with enthusiasm & creativity Support children's development & maintain positive relationships with families Plan fun, educational activities to spark curiosity & growth Ensure the highest standards of health, safety, and hygiene Required Qualifications: ARE YOU OUR PERFECT MATCH? We're searching for dynamic, passionate, and skilled childcare professionals to join our team . Do you have ? Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Senior Nursery Room Leader or Nursery Room Manager Strong leadership, organisational, and communication skills to inspire and support your team A passion for fostering children's development and creating positive relationships with families ABOUT US Busy Bees is the UK's leading nursery group , with nearly 400 nurseries across the UK and even more overseas! We're all about giving every child the best start in life and ensuring our team feels valued, heard, and supported every step of the way! As part of our team, you'll be introduced to our Bee Curious curriculum , designed to nurture wonder, creativity, and confidence in young learners! Our Charitable Commitment - Through our partnership with BBC Children in Need , we fundraise, create community events, and help support children across the UK . This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!
Role Overview: We're Opening a Brand-New Busy Bees Nursery in Binfield! Be Part of Something Amazing! We're opening a brand-new, two-storey Busy Bees nursery in Binfield and this is YOUR chance to be part of something truly special! 75 little learners will soon be exploring, laughing, and growing-and we need a passionate Senior Room Leader to join us in giving our children the best start in life! This is your chance to be part of something fresh, exciting, and built from the ground up! Be a founding team member, help shape the nursery culture, and create an environment where children and staff thrive together. WHY YOU'LL LOVE WORKING WITH US AS A SENIOR ROOM LEADER Exclusive Busy Bees Benefits Competitive pay - £32,864.00 Career progression - Grow with us through training & development! Birthday off - Yes, really. Take the day to celebrate YOU! 50% childcare discount - Because family comes first! Up to 28 days holiday - Including bank holidays! Menopause support - Through Peppy, helping you through life's milestones! Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub! Cycle to Work scheme - A healthy commute, a happier you! Pension & financial perks - Easy access to workplace pension & Salary Finance support! Travel opportunities - Work with childcare professionals across the world! Enhanced family leave & return-to-work bonus - Because balance matters! Employee Assistance Programme & Mental Health First Aiders - We've got your back! PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognising our valued team members, and a Grow with Us area packed with development opportunities and training. Role Responsibilities: WHAT YOU'LL DO AS A SENIOR ROOM LEADER Create engaging, exciting learning experiences for children Lead & inspire your nursery team with enthusiasm & creativity Support children's development & maintain positive relationships with families Plan fun, educational activities to spark curiosity & growth Ensure the highest standards of health, safety, and hygiene Required Qualifications: ARE YOU OUR PERFECT MATCH? We're searching for dynamic, passionate, and skilled childcare professionals to join our team . Do you have ? Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Senior Nursery Room Leader or Nursery Room Manager Strong leadership, organisational, and communication skills to inspire and support your team A passion for fostering children's development and creating positive relationships with families ABOUT US Busy Bees is the UK's leading nursery group , with nearly 400 nurseries across the UK and even more overseas! We're all about giving every child the best start in life and ensuring our team feels valued, heard, and supported every step of the way! As part of our team, you'll be introduced to our Bee Curious curriculum , designed to nurture wonder, creativity, and confidence in young learners! Our Charitable Commitment - Through our partnership with BBC Children in Need , we fundraise, create community events, and help support children across the UK . This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!
Jun 16, 2026
Full time
Role Overview: We're Opening a Brand-New Busy Bees Nursery in Binfield! Be Part of Something Amazing! We're opening a brand-new, two-storey Busy Bees nursery in Binfield and this is YOUR chance to be part of something truly special! 75 little learners will soon be exploring, laughing, and growing-and we need a passionate Senior Room Leader to join us in giving our children the best start in life! This is your chance to be part of something fresh, exciting, and built from the ground up! Be a founding team member, help shape the nursery culture, and create an environment where children and staff thrive together. WHY YOU'LL LOVE WORKING WITH US AS A SENIOR ROOM LEADER Exclusive Busy Bees Benefits Competitive pay - £32,864.00 Career progression - Grow with us through training & development! Birthday off - Yes, really. Take the day to celebrate YOU! 50% childcare discount - Because family comes first! Up to 28 days holiday - Including bank holidays! Menopause support - Through Peppy, helping you through life's milestones! Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub! Cycle to Work scheme - A healthy commute, a happier you! Pension & financial perks - Easy access to workplace pension & Salary Finance support! Travel opportunities - Work with childcare professionals across the world! Enhanced family leave & return-to-work bonus - Because balance matters! Employee Assistance Programme & Mental Health First Aiders - We've got your back! PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognising our valued team members, and a Grow with Us area packed with development opportunities and training. Role Responsibilities: WHAT YOU'LL DO AS A SENIOR ROOM LEADER Create engaging, exciting learning experiences for children Lead & inspire your nursery team with enthusiasm & creativity Support children's development & maintain positive relationships with families Plan fun, educational activities to spark curiosity & growth Ensure the highest standards of health, safety, and hygiene Required Qualifications: ARE YOU OUR PERFECT MATCH? We're searching for dynamic, passionate, and skilled childcare professionals to join our team . Do you have ? Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Senior Nursery Room Leader or Nursery Room Manager Strong leadership, organisational, and communication skills to inspire and support your team A passion for fostering children's development and creating positive relationships with families ABOUT US Busy Bees is the UK's leading nursery group , with nearly 400 nurseries across the UK and even more overseas! We're all about giving every child the best start in life and ensuring our team feels valued, heard, and supported every step of the way! As part of our team, you'll be introduced to our Bee Curious curriculum , designed to nurture wonder, creativity, and confidence in young learners! Our Charitable Commitment - Through our partnership with BBC Children in Need , we fundraise, create community events, and help support children across the UK . This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!
This role has a starting salary of £63,823 per annum based on a 36 hour working week. This role is fixed term until March 2029 with the possibility for further extension subject to funding. We are excited to be recruiting an Employment Support Operations Manager to join our fantastic team. The contractual base will be Woodhatch Place, Reigate but this is a county-wide hybrid role. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the team The Economy and Growth team focuses on growing Surrey's economy working as 'One Council' and ensure no one is left behind. We provide strategic leadership and direct delivery of services in business support, innovation, skills, and places for the benefit of Surrey's 110,000 businesses and 1.2 million residents. Our work is driven by the belief that we can support our communities and businesses to thrive by supporting residents into the exceptional range of employment and skills opportunities that Surrey offers. Through an employer led model, we oversee programmes which support Surrey residents to find, maintain and remain in work; currently these programmes are funded by DWP through Connect to Work and WorkWell. We are committed to the cross-team consolidation of activity across our area of work and therefore the full integration of these programmes, both with each other and into the wider team, is the fundamental principle on which the post will operate. By working in this way, you will lead the delivery of seamless employment support services through a single coherent front door of support for residents, businesses and employers. Connect to Work which is in early stages of in-house delivery, uses the established model of Individual Placement and Support (IPS) which is a 'place then train' evidence-based method of supported employment. The SEQF element will be managed by an external delivery partner of which this role will be expected to align operationally. WorkWell is an emerging programme built on learnings from a pilot year, as a coaching service, which aligns work and health provision to support residents overcome health-related barriers to remain in or return to work. Together these programmes, along with our newly devolved Adult Skills fund and access to a strong local skills development offer which includes Skills Bootcamps, provide a coherent employment and skills offer to Surrey's residents and businesses. About the Role The postholder will provide the day-to-day oversight and management of integrated front-line employment support services in a fast-paced target driven environment. As part of the operational oversight role, the postholder will be responsible for Team Leaders and associated Employment Specialists and Coaches delivering front line services to Connect to Work and WorkWell. The postholder will also manage Community Activators, maximising grassroots and health and community partnerships across the county to ensure high-quality referrals and that our programmes reach those who would most benefit. The role will be crucial in the continued operational success of Connect to Work, improving operational processes through strong coordination and management of Team Leaders and Employment Specialists to ensure a high-quality service which meets Fidelity requirements. The role will also be responsible for designing and establishing the operational processes for WorkWell ahead of launch later in the year and so should have a good understanding of health-related barriers to employment and how 'good work' can support improved health outcomes. You will be expected to attend one day with the Economy and Growth team in the office (currently Tuesday) and this 'anchor day' is combined with attendance at some in-person meetings, engagement in community settings, delivering and participating in workshops and events, which will require travel across the county. The post reports directly into the Employment Support Strategic Programme Manager and you will be expected to work horizontally with colleagues across the wider Economy & Growth function of over 80 people. Your application: In order to be considered for shortlisting, your application will clearly evidence the following skills: Substantial operational experience of managing and overseeing employment support programmes at scale, recognising barriers to employment, particularly those relating to health conditions. Ability to coach and manage operational front-line teams, with an understanding and experience of delivering within the IPS Fidelity models of employment support. Experience of successfully delivering within a target driven environment where quality of service is equally important. Significant experience of stakeholder management, across the public, private and voluntary sector; Demonstrable experience of working with employers and an ability to deliver success from the perspective of the employer. Experience in establishing operational process and overseeing implementation of employment support programmes with a continuous improvement approach An ability to navigate complex issues and challenges and provide solutions. How to Apply To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Please describe your experience of operational management and oversight of target driven employment support programmes. What were the key challenges and successes and what was your role? WorkWell operates at the intersection of employment, health and local government systems. Please describe your experience of designing and embedding operational processes to meet the demands of new programmes of work that cut across all sectors. This role requires significant multi- agency working across the public, private and voluntary sectors, describe your experience of working in this environment, giving examples of where you have had positive impact. The close date for this advert is 23:59 on Friday 28th June 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Jun 16, 2026
Full time
This role has a starting salary of £63,823 per annum based on a 36 hour working week. This role is fixed term until March 2029 with the possibility for further extension subject to funding. We are excited to be recruiting an Employment Support Operations Manager to join our fantastic team. The contractual base will be Woodhatch Place, Reigate but this is a county-wide hybrid role. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the team The Economy and Growth team focuses on growing Surrey's economy working as 'One Council' and ensure no one is left behind. We provide strategic leadership and direct delivery of services in business support, innovation, skills, and places for the benefit of Surrey's 110,000 businesses and 1.2 million residents. Our work is driven by the belief that we can support our communities and businesses to thrive by supporting residents into the exceptional range of employment and skills opportunities that Surrey offers. Through an employer led model, we oversee programmes which support Surrey residents to find, maintain and remain in work; currently these programmes are funded by DWP through Connect to Work and WorkWell. We are committed to the cross-team consolidation of activity across our area of work and therefore the full integration of these programmes, both with each other and into the wider team, is the fundamental principle on which the post will operate. By working in this way, you will lead the delivery of seamless employment support services through a single coherent front door of support for residents, businesses and employers. Connect to Work which is in early stages of in-house delivery, uses the established model of Individual Placement and Support (IPS) which is a 'place then train' evidence-based method of supported employment. The SEQF element will be managed by an external delivery partner of which this role will be expected to align operationally. WorkWell is an emerging programme built on learnings from a pilot year, as a coaching service, which aligns work and health provision to support residents overcome health-related barriers to remain in or return to work. Together these programmes, along with our newly devolved Adult Skills fund and access to a strong local skills development offer which includes Skills Bootcamps, provide a coherent employment and skills offer to Surrey's residents and businesses. About the Role The postholder will provide the day-to-day oversight and management of integrated front-line employment support services in a fast-paced target driven environment. As part of the operational oversight role, the postholder will be responsible for Team Leaders and associated Employment Specialists and Coaches delivering front line services to Connect to Work and WorkWell. The postholder will also manage Community Activators, maximising grassroots and health and community partnerships across the county to ensure high-quality referrals and that our programmes reach those who would most benefit. The role will be crucial in the continued operational success of Connect to Work, improving operational processes through strong coordination and management of Team Leaders and Employment Specialists to ensure a high-quality service which meets Fidelity requirements. The role will also be responsible for designing and establishing the operational processes for WorkWell ahead of launch later in the year and so should have a good understanding of health-related barriers to employment and how 'good work' can support improved health outcomes. You will be expected to attend one day with the Economy and Growth team in the office (currently Tuesday) and this 'anchor day' is combined with attendance at some in-person meetings, engagement in community settings, delivering and participating in workshops and events, which will require travel across the county. The post reports directly into the Employment Support Strategic Programme Manager and you will be expected to work horizontally with colleagues across the wider Economy & Growth function of over 80 people. Your application: In order to be considered for shortlisting, your application will clearly evidence the following skills: Substantial operational experience of managing and overseeing employment support programmes at scale, recognising barriers to employment, particularly those relating to health conditions. Ability to coach and manage operational front-line teams, with an understanding and experience of delivering within the IPS Fidelity models of employment support. Experience of successfully delivering within a target driven environment where quality of service is equally important. Significant experience of stakeholder management, across the public, private and voluntary sector; Demonstrable experience of working with employers and an ability to deliver success from the perspective of the employer. Experience in establishing operational process and overseeing implementation of employment support programmes with a continuous improvement approach An ability to navigate complex issues and challenges and provide solutions. How to Apply To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Please describe your experience of operational management and oversight of target driven employment support programmes. What were the key challenges and successes and what was your role? WorkWell operates at the intersection of employment, health and local government systems. Please describe your experience of designing and embedding operational processes to meet the demands of new programmes of work that cut across all sectors. This role requires significant multi- agency working across the public, private and voluntary sectors, describe your experience of working in this environment, giving examples of where you have had positive impact. The close date for this advert is 23:59 on Friday 28th June 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
The salary range for this role is £49,464 - £52,864 per annum, working 36 hours per week. We are recruiting Senior Social Workers to join our Connect to Community (C2C) Mental Health and Learning Disability and Autism team. This is a key progression opportunity for confident practitioners who want to work with greater autonomy, take a leadership role in complex decision making, and help shape the quality of practice at the first point of contact for adults in Surrey. This role will be based either in Woking or Guildford. Hybrid working is available, so you won't need to be based out of an office all 5 days of the working week but you will be expected to be out and about in the community as needed. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About Connect to Community Connect to Community is Surrey's single front door for adult social care, supporting residents through timely, strengths-based responses following initial triage. C2C brings together professionals from different disciplines to ensure residents receive the right support, at the right time, with fewer handovers. Senior Social Workers in C2C play a critical role in: Managing complex, high risk and urgent situations Leading professional decision making Supporting consistent, high-quality practice across the team Working closely with partners across health, housing, reablement, TEC and the voluntary sector Daily multi disciplinary meetings provide a strong forum for shared learning, professional challenge and collaborative risk management. About the Role As a Senior Social Worker in Connect to Community, you will provide expert social work practice within a fast-paced, front door environment. You will work autonomously, applying professional judgement to complex situations while balancing support, risk and safeguarding responsibilities. In this role, you will undertake complex assessments, reviews and interventions in line with the Care Act, taking a leading role in high-risk safeguarding work, including Section 42 enquiries. You will apply advanced professional judgement to manage risk, uncertainty and competing demands, while also supporting urgent responses such as Mental Capacity Act assessments and best interest decision-making. You will be responsible for developing strengths-based support plans that promote independence, wellbeing and prevention, ensuring individuals receive the right support at the right time. Alongside your direct practice, you will provide professional guidance, mentoring and reflective supervision to less experienced social workers, contributing to a positive learning culture. This includes supporting ASYE development and practice education where required. As a visible source of professional leadership within Connect to Community, you will help ensure consistent decision-making and maintain high standards of social work practice across the team. You will receive regular professional supervision, opportunities to contribute to service development, and the chance to build advanced front door expertise within a supportive multi disciplinary setting. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Hold a recognised Social Work qualification and are registered with Social Work England Have significant post-qualification experience in adult social care qualification experience and experience of working with people with Mental ill-Health or Learning Disabilities and Autism Demonstrate confident application of the Care Act, Mental Capacity Act and safeguarding legislation Can evidence expert practice in managing complexity, risk and uncertainty Have experience of supporting or supervising other practitioners Communicate clearly and professionally with residents, carers and partner agencies Experience in front door, duty or urgent response work is particularly relevant to this role. The job advert closes at 23:59 on 28/06/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 16, 2026
Full time
The salary range for this role is £49,464 - £52,864 per annum, working 36 hours per week. We are recruiting Senior Social Workers to join our Connect to Community (C2C) Mental Health and Learning Disability and Autism team. This is a key progression opportunity for confident practitioners who want to work with greater autonomy, take a leadership role in complex decision making, and help shape the quality of practice at the first point of contact for adults in Surrey. This role will be based either in Woking or Guildford. Hybrid working is available, so you won't need to be based out of an office all 5 days of the working week but you will be expected to be out and about in the community as needed. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About Connect to Community Connect to Community is Surrey's single front door for adult social care, supporting residents through timely, strengths-based responses following initial triage. C2C brings together professionals from different disciplines to ensure residents receive the right support, at the right time, with fewer handovers. Senior Social Workers in C2C play a critical role in: Managing complex, high risk and urgent situations Leading professional decision making Supporting consistent, high-quality practice across the team Working closely with partners across health, housing, reablement, TEC and the voluntary sector Daily multi disciplinary meetings provide a strong forum for shared learning, professional challenge and collaborative risk management. About the Role As a Senior Social Worker in Connect to Community, you will provide expert social work practice within a fast-paced, front door environment. You will work autonomously, applying professional judgement to complex situations while balancing support, risk and safeguarding responsibilities. In this role, you will undertake complex assessments, reviews and interventions in line with the Care Act, taking a leading role in high-risk safeguarding work, including Section 42 enquiries. You will apply advanced professional judgement to manage risk, uncertainty and competing demands, while also supporting urgent responses such as Mental Capacity Act assessments and best interest decision-making. You will be responsible for developing strengths-based support plans that promote independence, wellbeing and prevention, ensuring individuals receive the right support at the right time. Alongside your direct practice, you will provide professional guidance, mentoring and reflective supervision to less experienced social workers, contributing to a positive learning culture. This includes supporting ASYE development and practice education where required. As a visible source of professional leadership within Connect to Community, you will help ensure consistent decision-making and maintain high standards of social work practice across the team. You will receive regular professional supervision, opportunities to contribute to service development, and the chance to build advanced front door expertise within a supportive multi disciplinary setting. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Hold a recognised Social Work qualification and are registered with Social Work England Have significant post-qualification experience in adult social care qualification experience and experience of working with people with Mental ill-Health or Learning Disabilities and Autism Demonstrate confident application of the Care Act, Mental Capacity Act and safeguarding legislation Can evidence expert practice in managing complexity, risk and uncertainty Have experience of supporting or supervising other practitioners Communicate clearly and professionally with residents, carers and partner agencies Experience in front door, duty or urgent response work is particularly relevant to this role. The job advert closes at 23:59 on 28/06/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join our committed team at Busy Bees in Biggleswade, an Ofsted-rated Good nursery with a capacity of 112 children. Our dedicated staff, some of whom have been with us for over 12 years, prioritize the best interests of all children and their families. We maintain strong links with the local community, collaborating to provide the highest quality care and education. Conveniently located just a 15-20 minute walk from the town center and close to bus stops and train stations, our nursery is easily accessible. We offer free parking and are near a local gym, swimming pool, and various shops, enhancing our community engagement. Flexible working options are available, including a four-day working pattern and part-time as well as full-time contracts. This is an excellent opportunity to advance your career in early childhood education within a supportive and community-focused environment. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!
Jun 16, 2026
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join our committed team at Busy Bees in Biggleswade, an Ofsted-rated Good nursery with a capacity of 112 children. Our dedicated staff, some of whom have been with us for over 12 years, prioritize the best interests of all children and their families. We maintain strong links with the local community, collaborating to provide the highest quality care and education. Conveniently located just a 15-20 minute walk from the town center and close to bus stops and train stations, our nursery is easily accessible. We offer free parking and are near a local gym, swimming pool, and various shops, enhancing our community engagement. Flexible working options are available, including a four-day working pattern and part-time as well as full-time contracts. This is an excellent opportunity to advance your career in early childhood education within a supportive and community-focused environment. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!
Community Support Hub Team Leader 37 Hours Per Week 32,714.78 per annum Autism East Midlands is a leading charitable organisation dedicated to supporting individuals with autism to live fulfilling and independent lives. We provide a wide range of high-quality services tailored to meet the needs of the people we support across the region. About the Service Our Community Support Service delivers personalised, one-to-one support to autistic adults across Derbyshire and the wider East Midlands. Operating from our Day Provision base in Heanor, the service is designed to promote independence, autonomy, confidence, and meaningful community engagement. Our highly committed Community Support Workers empower individuals to: Develop essential life skills Enhance communication and social interaction Access new and meaningful leisure opportunities Participate in community and social events Prepare for employment and volunteering opportunities Build confidence in navigating everyday situations The Opportunity As we expand our Community Support Service, we are seeking a Community Support Hub Team Leader to drive this growth across the region. This is an exciting leadership role where you will: Lead the development and expansion of the service across multiple localities Manage, support, and inspire a large, geographically dispersed team of practitioners Ensure consistently high standards of delivery and person-centred practice Champion innovation, quality, and continuous improvement Work collaboratively with stakeholders to enhance service reach and impact
Jun 16, 2026
Full time
Community Support Hub Team Leader 37 Hours Per Week 32,714.78 per annum Autism East Midlands is a leading charitable organisation dedicated to supporting individuals with autism to live fulfilling and independent lives. We provide a wide range of high-quality services tailored to meet the needs of the people we support across the region. About the Service Our Community Support Service delivers personalised, one-to-one support to autistic adults across Derbyshire and the wider East Midlands. Operating from our Day Provision base in Heanor, the service is designed to promote independence, autonomy, confidence, and meaningful community engagement. Our highly committed Community Support Workers empower individuals to: Develop essential life skills Enhance communication and social interaction Access new and meaningful leisure opportunities Participate in community and social events Prepare for employment and volunteering opportunities Build confidence in navigating everyday situations The Opportunity As we expand our Community Support Service, we are seeking a Community Support Hub Team Leader to drive this growth across the region. This is an exciting leadership role where you will: Lead the development and expansion of the service across multiple localities Manage, support, and inspire a large, geographically dispersed team of practitioners Ensure consistently high standards of delivery and person-centred practice Champion innovation, quality, and continuous improvement Work collaboratively with stakeholders to enhance service reach and impact
Media Sales Manager Are you a commercially driven sales professional with a passion for helping SMEs grow? Do you thrive in a fast-paced digital environment where your ideas, energy, and ambition directly impact revenue and results? If so, this brand new opportunity could be a great next step in your career. We are looking for an Media Sales Manager to lead and expand our clients SME advertising offering across their fast-growing digital marketing and reward platform. This is a key role responsible for driving revenue, onboarding new advertisers, shaping product strategy, and delivering measurable value for the SME community they support. What You'll Be Doing Sales & Revenue Growth Sell digital advertising space, marketplace listings, promotional placements, and partner offers to SME clients. Build and manage a strong multi-sector pipeline. Achieve and exceed monthly/quarterly revenue targets. Package and price advertising solutions to maximise yield and occupancy. Prospect, engage, and convert new opportunities via outreach, networking, and events. Client Acquisition & Account Management Identify, approach, and onboard new SME advertisers. Run consultative sales conversations to match client needs with the right advertising solutions. Manage accounts post-sale, driving renewals, performance, and upsell opportunities. Produce campaign reports and insights to help clients optimise their ROI. Understand each client's reward strategy, engagement goals, and workflows to advise on best platform usage. Platform & Campaign Management Oversee booking, scheduling, and delivery of ads and promotions. Collaborate with marketing, product, and operations to ensure smooth campaign execution. Maintain accurate CRM data, forecasts, and sales reporting. Strategy & Market Insight Monitor competitor platforms. Track metrics and present insights to senior leadership. Recommend new advertising products, bundles, and pricing models. Provide feedback on trends, sector opportunities, and customer needs. What We're Looking For Skills & Experience Proven experience in B2B digital media sales, platform advertising, or marketplace sales-ideally with SMEs. Strong understanding of digital marketing (display ads, listings, email promos, sponsored content). Excellent communicator with strong negotiation and presentation ability. CRM proficiency (e.g., Salesforce, HubSpot). Analytical, data-driven approach to optimising performance. Target-driven, self-motivated, and comfortable in a fast-paced environment. Experience managing a team. Highly organised with strong attention to detail. Personal Attributes Entrepreneurial mindset with a proactive, hands-on approach. Skilled relationship-builder with SME owners and decision-makers. High energy, resilience, and a results-focused mentality. Collaborative team player across departments. 50737BGR3 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 15, 2026
Full time
Media Sales Manager Are you a commercially driven sales professional with a passion for helping SMEs grow? Do you thrive in a fast-paced digital environment where your ideas, energy, and ambition directly impact revenue and results? If so, this brand new opportunity could be a great next step in your career. We are looking for an Media Sales Manager to lead and expand our clients SME advertising offering across their fast-growing digital marketing and reward platform. This is a key role responsible for driving revenue, onboarding new advertisers, shaping product strategy, and delivering measurable value for the SME community they support. What You'll Be Doing Sales & Revenue Growth Sell digital advertising space, marketplace listings, promotional placements, and partner offers to SME clients. Build and manage a strong multi-sector pipeline. Achieve and exceed monthly/quarterly revenue targets. Package and price advertising solutions to maximise yield and occupancy. Prospect, engage, and convert new opportunities via outreach, networking, and events. Client Acquisition & Account Management Identify, approach, and onboard new SME advertisers. Run consultative sales conversations to match client needs with the right advertising solutions. Manage accounts post-sale, driving renewals, performance, and upsell opportunities. Produce campaign reports and insights to help clients optimise their ROI. Understand each client's reward strategy, engagement goals, and workflows to advise on best platform usage. Platform & Campaign Management Oversee booking, scheduling, and delivery of ads and promotions. Collaborate with marketing, product, and operations to ensure smooth campaign execution. Maintain accurate CRM data, forecasts, and sales reporting. Strategy & Market Insight Monitor competitor platforms. Track metrics and present insights to senior leadership. Recommend new advertising products, bundles, and pricing models. Provide feedback on trends, sector opportunities, and customer needs. What We're Looking For Skills & Experience Proven experience in B2B digital media sales, platform advertising, or marketplace sales-ideally with SMEs. Strong understanding of digital marketing (display ads, listings, email promos, sponsored content). Excellent communicator with strong negotiation and presentation ability. CRM proficiency (e.g., Salesforce, HubSpot). Analytical, data-driven approach to optimising performance. Target-driven, self-motivated, and comfortable in a fast-paced environment. Experience managing a team. Highly organised with strong attention to detail. Personal Attributes Entrepreneurial mindset with a proactive, hands-on approach. Skilled relationship-builder with SME owners and decision-makers. High energy, resilience, and a results-focused mentality. Collaborative team player across departments. 50737BGR3 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
About the Role We have an exciting opportunity for an experienced and motivated Corporate Hub Team Leader to join our BMW/MINI Corporate Sales operation in Coventry on a 12 month fixed-term basis. Leading a team of Corporate Sales Administrators, you will play a pivotal role in ensuring the efficient management of customer enquiries, vehicle orders, deliveries, and leasing partner relationships. This is a fast-paced leadership position where you will be responsible for driving operational excellence, maintaining exceptional service standards, and supporting the development of your team. You will act as the key point of contact between the Corporate Hub, dealerships, leasing companies, and internal departments, ensuring a seamless customer journey from enquiry through to vehicle delivery and invoicing. Key Responsibilities Lead, motivate, and develop a team of Corporate Sales Administrators to achieve departmental objectives and service level agreements. Monitor team performance, workload distribution, and productivity to ensure efficient order processing and customer support. Oversee customer enquiries, vehicle quotations, orders, registrations, deliveries, and invoicing processes. Ensure all records and documentation are accurately maintained across internal and manufacturer systems, including Ebbon, eDoc, and Digifile. Manage vehicle lead times and ensure timely communication with customers, leasing companies, and dealerships. Build and maintain strong relationships with leasing partners and internal stakeholders. Produce and analyse operational reports, identifying trends and opportunities for continuous improvement. Support the resolution of complex customer, supplier, and operational issues. Ensure compliance with company policies, manufacturer standards, and regulatory requirements. Drive a culture of accountability, teamwork, and exceptional customer service. Support recruitment, onboarding, training, and performance management activities within the team. Keep abreast of BMW/MINI product updates, pricing changes, and industry developments. What We're Looking For We are seeking a highly organised and people-focused leader with a passion for delivering outstanding customer service and operational excellence. Essential Skills and Experience Previous experience leading or supervising an administration, sales support, or customer service team. Strong organisational and time management skills with the ability to prioritise effectively in a fast-paced environment. Excellent communication and interpersonal skills. Proven ability to motivate, coach, and develop team members. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities while maintaining high service standards. Proactive problem-solving skills and a continuous improvement mindset. Competent in Microsoft Office applications and business systems. Desirable Experience within the automotive, leasing, fleet, or corporate sales sector. Knowledge of vehicle ordering, registration, and delivery processes. Familiarity with manufacturer or fleet management systems. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jun 15, 2026
Full time
About the Role We have an exciting opportunity for an experienced and motivated Corporate Hub Team Leader to join our BMW/MINI Corporate Sales operation in Coventry on a 12 month fixed-term basis. Leading a team of Corporate Sales Administrators, you will play a pivotal role in ensuring the efficient management of customer enquiries, vehicle orders, deliveries, and leasing partner relationships. This is a fast-paced leadership position where you will be responsible for driving operational excellence, maintaining exceptional service standards, and supporting the development of your team. You will act as the key point of contact between the Corporate Hub, dealerships, leasing companies, and internal departments, ensuring a seamless customer journey from enquiry through to vehicle delivery and invoicing. Key Responsibilities Lead, motivate, and develop a team of Corporate Sales Administrators to achieve departmental objectives and service level agreements. Monitor team performance, workload distribution, and productivity to ensure efficient order processing and customer support. Oversee customer enquiries, vehicle quotations, orders, registrations, deliveries, and invoicing processes. Ensure all records and documentation are accurately maintained across internal and manufacturer systems, including Ebbon, eDoc, and Digifile. Manage vehicle lead times and ensure timely communication with customers, leasing companies, and dealerships. Build and maintain strong relationships with leasing partners and internal stakeholders. Produce and analyse operational reports, identifying trends and opportunities for continuous improvement. Support the resolution of complex customer, supplier, and operational issues. Ensure compliance with company policies, manufacturer standards, and regulatory requirements. Drive a culture of accountability, teamwork, and exceptional customer service. Support recruitment, onboarding, training, and performance management activities within the team. Keep abreast of BMW/MINI product updates, pricing changes, and industry developments. What We're Looking For We are seeking a highly organised and people-focused leader with a passion for delivering outstanding customer service and operational excellence. Essential Skills and Experience Previous experience leading or supervising an administration, sales support, or customer service team. Strong organisational and time management skills with the ability to prioritise effectively in a fast-paced environment. Excellent communication and interpersonal skills. Proven ability to motivate, coach, and develop team members. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities while maintaining high service standards. Proactive problem-solving skills and a continuous improvement mindset. Competent in Microsoft Office applications and business systems. Desirable Experience within the automotive, leasing, fleet, or corporate sales sector. Knowledge of vehicle ordering, registration, and delivery processes. Familiarity with manufacturer or fleet management systems. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Role: Assistant Catering Manager Salary: £13.17 - £13.61 per hour Hours : Flexible We are looking for a motivated, hands-on Assistant Catering Manager to support the day-to-day running and growth of our catering social enterprises. This is a rewarding opportunity to combine your catering and leadership skills while making a real difference to the lives of the people we support. About Style Acre Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs. We have over 35 supported living households, 3 community day hubs and a successful work programme, supporting more than 250 people. We are rated Outstanding by the Care Quality Commission (CQC). We are looking for a caring, organised and can-do person to join our team at our flagship Blewbury Tea Room. Main Purpose Alongside the Catering Manager and Social Enterprise Manager, this role has shared responsibility for the effective management and growth of the catering social enterprises and the delivery of meaningful, enriching, and stimulating work opportunities for the people we support with learning disabilities and autism. Principal Responsibilities Current Catering social enterprises (Tea room, Café at Francis Curtis Court, Delivered and Pantry Service): ?Share responsibility for the day-to-day management of the catering social enterprises, ensuring a safe, inclusive, and supportive environment for people we support, staff, volunteers, and customers. Ensure adherence to all relevant health and safety procedures and compliance with Environmental Health requirements. Escalating any food safety or hygiene concerns promptly to the appropriate level of management. Support the Catering Manager in planning menus, sourcing ingredients, and ordering supplies in line with operational needs and budgets. Work collaboratively with Day Opportunities Management and the Work Programme Team to ensure the catering social enterprises provide meaningful and appropriate work opportunities. Support the marketing and promotion of the catering social enterprises, including the development and delivery of seasonal events and initiatives. Maintain a strong presence within the local community and deliver high standards of customer service through effective training and support of all team members. Ensure the premises (internal and external) are maintained to a high standard of cleanliness and presentation, reporting any maintenance issues promptly to the appropriate person within the organisation. Team Management Provide line management and supervision to the catering team alongside the Catering Manager, including training, regular supervisions, performance reviews, and ongoing support. Help with the preparation of weekly staff and volunteer rotas, ensuring adequate cover to meet operational requirements within agreed staffing hours. Flexible approach to hours worked if needed to provide cover for holidays, sickness etc Ensure all people supported, staff, and volunteers receive appropriate training, including mandatory and role-specific catering training (e-learning, face-to-face, and on-the-job training). Undertake any other duties of a similar nature and level of responsibility as required by the organisation. Finance Ensure all financial transactions are handled in accordance with the charity s policies and procedures, including banking daily takings and managing cash floats. Support the Catering Manager and Social Enterprise Manager in monitoring income, costs, and overall financial performance to ensure targets are achieved. Training and development Style Acre is committed to providing the training, development, and support necessary to enable all employees to fulfil their roles effectively and achieve their personal and professional potential. This includes mandatory and statutory training, as well as any role-specific or specialised training required to meet service needs. Training will be incorporated into an individual development programme and reviewed regularly. We offer a wide range of benefits 30 days annual leave (including bank holidays) for full-time staff (pro-rata for part time) Company Pension Scheme - 5% Employer Pension Contribution Flexible working hours Employee benefits package with Perkbox Recommend a friend incentive scheme for employees Wellness programs Company events & social hours
Jun 15, 2026
Full time
Role: Assistant Catering Manager Salary: £13.17 - £13.61 per hour Hours : Flexible We are looking for a motivated, hands-on Assistant Catering Manager to support the day-to-day running and growth of our catering social enterprises. This is a rewarding opportunity to combine your catering and leadership skills while making a real difference to the lives of the people we support. About Style Acre Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs. We have over 35 supported living households, 3 community day hubs and a successful work programme, supporting more than 250 people. We are rated Outstanding by the Care Quality Commission (CQC). We are looking for a caring, organised and can-do person to join our team at our flagship Blewbury Tea Room. Main Purpose Alongside the Catering Manager and Social Enterprise Manager, this role has shared responsibility for the effective management and growth of the catering social enterprises and the delivery of meaningful, enriching, and stimulating work opportunities for the people we support with learning disabilities and autism. Principal Responsibilities Current Catering social enterprises (Tea room, Café at Francis Curtis Court, Delivered and Pantry Service): ?Share responsibility for the day-to-day management of the catering social enterprises, ensuring a safe, inclusive, and supportive environment for people we support, staff, volunteers, and customers. Ensure adherence to all relevant health and safety procedures and compliance with Environmental Health requirements. Escalating any food safety or hygiene concerns promptly to the appropriate level of management. Support the Catering Manager in planning menus, sourcing ingredients, and ordering supplies in line with operational needs and budgets. Work collaboratively with Day Opportunities Management and the Work Programme Team to ensure the catering social enterprises provide meaningful and appropriate work opportunities. Support the marketing and promotion of the catering social enterprises, including the development and delivery of seasonal events and initiatives. Maintain a strong presence within the local community and deliver high standards of customer service through effective training and support of all team members. Ensure the premises (internal and external) are maintained to a high standard of cleanliness and presentation, reporting any maintenance issues promptly to the appropriate person within the organisation. Team Management Provide line management and supervision to the catering team alongside the Catering Manager, including training, regular supervisions, performance reviews, and ongoing support. Help with the preparation of weekly staff and volunteer rotas, ensuring adequate cover to meet operational requirements within agreed staffing hours. Flexible approach to hours worked if needed to provide cover for holidays, sickness etc Ensure all people supported, staff, and volunteers receive appropriate training, including mandatory and role-specific catering training (e-learning, face-to-face, and on-the-job training). Undertake any other duties of a similar nature and level of responsibility as required by the organisation. Finance Ensure all financial transactions are handled in accordance with the charity s policies and procedures, including banking daily takings and managing cash floats. Support the Catering Manager and Social Enterprise Manager in monitoring income, costs, and overall financial performance to ensure targets are achieved. Training and development Style Acre is committed to providing the training, development, and support necessary to enable all employees to fulfil their roles effectively and achieve their personal and professional potential. This includes mandatory and statutory training, as well as any role-specific or specialised training required to meet service needs. Training will be incorporated into an individual development programme and reviewed regularly. We offer a wide range of benefits 30 days annual leave (including bank holidays) for full-time staff (pro-rata for part time) Company Pension Scheme - 5% Employer Pension Contribution Flexible working hours Employee benefits package with Perkbox Recommend a friend incentive scheme for employees Wellness programs Company events & social hours
Clinical Team Manager Do you have excellent clinical and managerial skills and experience? Are you looking for an opportunity to develop and support a front-line clinical team? Do you have flexibility and excellent communication skills? We are looking for an enthusiastic and well-motivated individual to lead our team's therapeutic pathway and provide supervision and organisational support to this core function of our children and young people's (CYP) mental health service. The role of Clinical Team Manager is to manage and support a range of therapeutic practitioners in the delivery of high-quality psychological interventions. The teams managed within this role may include those responsible for waiting list coordination, as well as Systemic Therapists, Counsellors, CBT Therapists, and Play Therapists, among others. This role will also include holding a clinical caseload. Ormiston Families has held the contract to deliver mental health services to young people and families for over a decade. We offer high-quality 1:1 therapy, group and early intervention programmes to children and young people between the ages of 4-18 who experience social, emotional, and behavioural challenges. We also offer parent-led interventions and family-based support. We work collaboratively across an innovative alliance of partner providers in the processing of referrals for those aged 0-25, sharing expertise, learning and resources. Your clinical and management skills will help us develop and lead our diverse clinical teams, which include trainees, early career professionals, developing practitioners and highly experienced practitioners. These skills will ensure we can provide a responsive, high-quality service. You will be expected to work collaboratively with colleagues as well as external stakeholders. As a valued member of our management team, you will help us to ensure the service runs smoothly and provide effective leadership and management of clinical staff and resources. We're looking for someone who is organised, forward-thinking, has plenty of enthusiasm and motivation, and works well in a team. Excellent interpersonal, written and verbal communication skills are essential. Staff wellbeing is a top priority for us. We have a very active, well-being team within the organisation and work hard to ensure that a supportive, collaborative and productive culture is in place. The post advertised is a full-time, permanent position (37.5 hours per week). The salary for this post is £42,600 per annum. Your base location will be our hub in central Norwich, with hybrid working opportunities, and will likely include travel across the county. If you have any queries, or for an informal chat, please email: For further information and to apply, please visit our website. Closing date for applications: 9 am, Wednesday, 1 st July 2026. Safeguarding and DBS requirements for your role: Ormiston Families is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. We are an equal opportunities employer; we value diversity and welcome applications from all sections of the community.
Jun 15, 2026
Full time
Clinical Team Manager Do you have excellent clinical and managerial skills and experience? Are you looking for an opportunity to develop and support a front-line clinical team? Do you have flexibility and excellent communication skills? We are looking for an enthusiastic and well-motivated individual to lead our team's therapeutic pathway and provide supervision and organisational support to this core function of our children and young people's (CYP) mental health service. The role of Clinical Team Manager is to manage and support a range of therapeutic practitioners in the delivery of high-quality psychological interventions. The teams managed within this role may include those responsible for waiting list coordination, as well as Systemic Therapists, Counsellors, CBT Therapists, and Play Therapists, among others. This role will also include holding a clinical caseload. Ormiston Families has held the contract to deliver mental health services to young people and families for over a decade. We offer high-quality 1:1 therapy, group and early intervention programmes to children and young people between the ages of 4-18 who experience social, emotional, and behavioural challenges. We also offer parent-led interventions and family-based support. We work collaboratively across an innovative alliance of partner providers in the processing of referrals for those aged 0-25, sharing expertise, learning and resources. Your clinical and management skills will help us develop and lead our diverse clinical teams, which include trainees, early career professionals, developing practitioners and highly experienced practitioners. These skills will ensure we can provide a responsive, high-quality service. You will be expected to work collaboratively with colleagues as well as external stakeholders. As a valued member of our management team, you will help us to ensure the service runs smoothly and provide effective leadership and management of clinical staff and resources. We're looking for someone who is organised, forward-thinking, has plenty of enthusiasm and motivation, and works well in a team. Excellent interpersonal, written and verbal communication skills are essential. Staff wellbeing is a top priority for us. We have a very active, well-being team within the organisation and work hard to ensure that a supportive, collaborative and productive culture is in place. The post advertised is a full-time, permanent position (37.5 hours per week). The salary for this post is £42,600 per annum. Your base location will be our hub in central Norwich, with hybrid working opportunities, and will likely include travel across the county. If you have any queries, or for an informal chat, please email: For further information and to apply, please visit our website. Closing date for applications: 9 am, Wednesday, 1 st July 2026. Safeguarding and DBS requirements for your role: Ormiston Families is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. We are an equal opportunities employer; we value diversity and welcome applications from all sections of the community.
At Oasis Academy Shirley Park Primary, Croydon Salary: SCP 2 Outer London Pro Rata + Local Government Pension Scheme Role: Part-time, 20 hours per week. Contract: Permenant Interviews: TBC This is an exciting opportunity to join the team for an enthusiastic, committed professional who share our ethos and vision. This post holder will work under the instruction/guidance of Site Manager, to ensure that designated areas of the school premises are kept in a clean and hygienic condition. This will be directed and will cover daily, weekly and termly achieved components. We are looking for a key individual to contribute to a continuously progressive Primary phase, which is Ofsted rated Good in all four categories Led by a dedicated Principal and senior leadership team, the successful candidate will have an opportunity to develop within an exciting and creative curriculum and be part of a highly motivated team which prides itself on its collaborative working practices, transforming learning and positive outcomes for all students. Community is key, Oasis Academy Shirley Park is part of the Oasis Community, we strongly believe in investing in local communities to bring about positive change. As part of the Ashburton Hub alongside Oasis Academy Ryelands and Oasis Academy Arena we strive to communicate well, share ideas and support our local community, as best we can. Where we are: We are situated in Shirley a leafy suburb of Croydon bordering Addiscombe, in Croydon. We are easily accessed, being within 12 minutes of East Croydon train station by Tram to Woodside tram stop and with ample on site and residential parking. About Oasis Community Learning: Our vision is for community - a place where everyone is included making a contribution and reaching their God-given potential. We encourage you to apply as soon as possible, we shortlist and interview as suitable applicants are found. This job advert may be closed early should we find our ideal candidate. Closing Date: 24th June 2026 Oasis Community Learning is and equal opportunities employer and welcomes applications from all sections of the community. Safeguarding: We are committed to safeguarding and promoting the welfare of children and young people. We have management practices in place which maintain the safety of those we serve. You are expected to share this commitment, openly take part in the management practices and undergo appropriate checks, including enhanced DBS checks. We kindly request recruitment or media agencies do not contact us regarding this role. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent spoken English is an essential requirement for this role. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks and a willingness to demonstrate commitment to the values and behaviours, which flow from the Oasis Community Learning ethos. Oasis Community Learning supports Equal Opportunities Employment. Oasis Community Learning is a company limited by Guarantee registered in England and Wales no Safeguarding Statement: Oasis Community Learning is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. All appointments will be subject to an enhanced DBS check and receipt of a fully supportive reference. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
Jun 15, 2026
Full time
At Oasis Academy Shirley Park Primary, Croydon Salary: SCP 2 Outer London Pro Rata + Local Government Pension Scheme Role: Part-time, 20 hours per week. Contract: Permenant Interviews: TBC This is an exciting opportunity to join the team for an enthusiastic, committed professional who share our ethos and vision. This post holder will work under the instruction/guidance of Site Manager, to ensure that designated areas of the school premises are kept in a clean and hygienic condition. This will be directed and will cover daily, weekly and termly achieved components. We are looking for a key individual to contribute to a continuously progressive Primary phase, which is Ofsted rated Good in all four categories Led by a dedicated Principal and senior leadership team, the successful candidate will have an opportunity to develop within an exciting and creative curriculum and be part of a highly motivated team which prides itself on its collaborative working practices, transforming learning and positive outcomes for all students. Community is key, Oasis Academy Shirley Park is part of the Oasis Community, we strongly believe in investing in local communities to bring about positive change. As part of the Ashburton Hub alongside Oasis Academy Ryelands and Oasis Academy Arena we strive to communicate well, share ideas and support our local community, as best we can. Where we are: We are situated in Shirley a leafy suburb of Croydon bordering Addiscombe, in Croydon. We are easily accessed, being within 12 minutes of East Croydon train station by Tram to Woodside tram stop and with ample on site and residential parking. About Oasis Community Learning: Our vision is for community - a place where everyone is included making a contribution and reaching their God-given potential. We encourage you to apply as soon as possible, we shortlist and interview as suitable applicants are found. This job advert may be closed early should we find our ideal candidate. Closing Date: 24th June 2026 Oasis Community Learning is and equal opportunities employer and welcomes applications from all sections of the community. Safeguarding: We are committed to safeguarding and promoting the welfare of children and young people. We have management practices in place which maintain the safety of those we serve. You are expected to share this commitment, openly take part in the management practices and undergo appropriate checks, including enhanced DBS checks. We kindly request recruitment or media agencies do not contact us regarding this role. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent spoken English is an essential requirement for this role. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks and a willingness to demonstrate commitment to the values and behaviours, which flow from the Oasis Community Learning ethos. Oasis Community Learning supports Equal Opportunities Employment. Oasis Community Learning is a company limited by Guarantee registered in England and Wales no Safeguarding Statement: Oasis Community Learning is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. All appointments will be subject to an enhanced DBS check and receipt of a fully supportive reference. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
Professional Development Group Facilitator Location: Covent Garden, London Salary: £39.11 per hour for teaching, inclusive of pro rata holiday entitlement and preparation time / £25.83 per hour for meetings, inclusive of pro rata holiday entitlement Hours of Work: Thursdays - weekly from 16:00 - 17:30, then fortnightly from March 2027 - June 2028. Term time only. About the role Are you an experienced Professional Development Group Facilitator? Then why not join City Lit's Psychotherapy, Counselling & Personal Development department to facilitate a professional development group as part of the Diploma in Therapeutic Counselling course, SEG Diploma in Therapeutic Counselling: Integrative. The aim of the group is to support Placement work underpinned by a Professional Development curriculum and you will play a key role in creating an outstanding experience for the students. You will be required to attend meetings with other facilitators for peer support and supervision for 30-minutes before facilitating your own groups, take responsibility for classroom administration and work co-operatively within the programme area team. City Lit is London's largest provider of learning for adults, inspiring over 30,000 students a year and offering more than 5,000 courses, online and face-to-face. As a leader in our field, who have recently been rated as outstanding in all areas by Ofsted, we have a century's reputation for delivering the highest quality student experience. Partnering with community organisations across London, we deliver bespoke projects that support individuals and communities. About the applicant To be considered, please submit your CV and a covering letter, detailing your skills and experience. We are particularly interested in hearing from you if you: Have significant post qualification experience as an Integrative Counsellor. Are practising as an Integrative Counsellor. Are in current and ongoing Supervision. Have BACP membership and abide by the Ethical Framework for the Counselling Professions. Have Level 2 qualifications in both Literacy and Numeracy (or equivalent). Have a Level 4 Diploma in Integrative Counselling. Our generous rewards and benefits are numerous and wide-ranging, including generous course discounts that include friends and family, our pension scheme plus entitlement to access the student discounts programme (Totum). Sited in London's creative community of Covent Garden, City Lit is a thriving hub of learning and opportunity with a palpable sense of purpose and identity and a culture of equality and inclusivity. We know diversity fosters creativity and innovation and we are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented, these include applications from Black, Asian and minority ethnic backgrounds, those who have a disability and the LGBTQI+ community. We provide a professional and supportive community that blends teaching and learning to deliver endless possibilities. For full details of the role, please refer to the Job Description . Closing Date: 23.59 Sunday 21st June 2026. Interview Date: Tuesday 7th July 2026.
Jun 13, 2026
Full time
Professional Development Group Facilitator Location: Covent Garden, London Salary: £39.11 per hour for teaching, inclusive of pro rata holiday entitlement and preparation time / £25.83 per hour for meetings, inclusive of pro rata holiday entitlement Hours of Work: Thursdays - weekly from 16:00 - 17:30, then fortnightly from March 2027 - June 2028. Term time only. About the role Are you an experienced Professional Development Group Facilitator? Then why not join City Lit's Psychotherapy, Counselling & Personal Development department to facilitate a professional development group as part of the Diploma in Therapeutic Counselling course, SEG Diploma in Therapeutic Counselling: Integrative. The aim of the group is to support Placement work underpinned by a Professional Development curriculum and you will play a key role in creating an outstanding experience for the students. You will be required to attend meetings with other facilitators for peer support and supervision for 30-minutes before facilitating your own groups, take responsibility for classroom administration and work co-operatively within the programme area team. City Lit is London's largest provider of learning for adults, inspiring over 30,000 students a year and offering more than 5,000 courses, online and face-to-face. As a leader in our field, who have recently been rated as outstanding in all areas by Ofsted, we have a century's reputation for delivering the highest quality student experience. Partnering with community organisations across London, we deliver bespoke projects that support individuals and communities. About the applicant To be considered, please submit your CV and a covering letter, detailing your skills and experience. We are particularly interested in hearing from you if you: Have significant post qualification experience as an Integrative Counsellor. Are practising as an Integrative Counsellor. Are in current and ongoing Supervision. Have BACP membership and abide by the Ethical Framework for the Counselling Professions. Have Level 2 qualifications in both Literacy and Numeracy (or equivalent). Have a Level 4 Diploma in Integrative Counselling. Our generous rewards and benefits are numerous and wide-ranging, including generous course discounts that include friends and family, our pension scheme plus entitlement to access the student discounts programme (Totum). Sited in London's creative community of Covent Garden, City Lit is a thriving hub of learning and opportunity with a palpable sense of purpose and identity and a culture of equality and inclusivity. We know diversity fosters creativity and innovation and we are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented, these include applications from Black, Asian and minority ethnic backgrounds, those who have a disability and the LGBTQI+ community. We provide a professional and supportive community that blends teaching and learning to deliver endless possibilities. For full details of the role, please refer to the Job Description . Closing Date: 23.59 Sunday 21st June 2026. Interview Date: Tuesday 7th July 2026.
We are looking for someone who is angry at injustice, who really believes in the ability of ordinary people to make change, and who is motivated to learn the craft of Broad-Based Organising. If that is you, we'd love you to join our growing team of 11 organisers in South London! We hope to work with you to build on already existing work in Greenwich and support the building of new work in Bexley and Bromley. Citizens UK Citizens UK is the UK's biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems. Community Organising We train thousands of people each year to lead change in their communities, through the craft of Broad-based Community Organising, equipping them and their institutions with the skills to hold powerholders to account. We organise with 500+ member organisations in powerful alliances throughout the UK, and in South London Citizens we organise in ten boroughs with almost 100 member organisations. Our members include schools, universities, faith groups, parents' groups, health practices, charities, migrant hubs and other civil society organisations. Purpose At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. Main Responsibilities The principal responsibility of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. You will work intensively with a small number of member organisations under close supervision, growing your experience, skill and responsibility incrementally. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change. This role is particularly to organise with Be Well Organisations in Greenwich, Bexley and Bromley. Be Well Organisations may be faith, education, or community institutions, tackling isolation and poor mental health by: 1. Building relationships, 2. Signposting and offering practical support, and 3. Taking action on structural and systemic inequalities and injustices. But you may also work on other campaign priorities and responsibilities as needed across the team. We are looking for people who are angry about injustice, who believe ordinary people have the power to make change, and who are motivated to learn the craft of Broad-based Organising. The role is hugely varied, and involves working across the two boroughs, in different institutions and context, and with a lot of independence. Working as an Associate Organiser in South London Citizens, your main responsibilities will include: Build relational power to further the goals of CUK: Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships Conduct 15-20 weekly one-to-ones to develop relationships with leaders and understand their concerns. Tell a wide range of Community Organising stories effectively to influence others and achieve CUK's goals Identify and develop relational leaders prepared to act with others for the common good: Identify and discern actual and potential leaders with the passion and ability to drive change Proactively create opportunities for leaders to develop, especially tertiary or new leaders; nominate for training on the core taster curriculum Successfully deliver training workshops in local institutions and on the core taster curriculum at a local level Strengthen institutions and develop Broad Based Organisations (networks of community organisations): Ensure good understanding of the basic interests and traditions of typical member institutions Organise several Be Well Organisations to participate more fully in the alliance Support pre-existing core teams and create/develop new core teams to provide leadership Support leaders through the Cycle of Action in order to create change: Support leaders in running listening campaigns Organise actions; demonstrating increasing independence in working without the need for close supervision Take the lead in supporting Be Well Organisations through the cycle of action Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions Contribute to CUK's financial viability through effective fundraising & financial management: Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding Contribute substantively to fundraising to ensure the sustainability of the work Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection Contribute to effective teamwork: Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses Demonstrate ability to work effectively with colleagues and participate in a team Produce all required reports and follow CUK's procedures on time and to the required standards Participate in the development of the craft of Community Organising and play a role in the Guild of COs: Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings Participate in fortnightly learning sessions with the wider SLC team Personal Specification (D) Desirable, (E) Essential Experience: Previous campaign experience (D) Evidence of having acted in a leadership role with peers or in local community activities (e.g. organising a club or project, playing a role in a faith institution) (E) Experience of project management; evidence of having delivered work on time and to standard (D) Able to demonstrate previous experience of 'learning by doing' in a work or project environment; evidence of being open to feedback and comfortably coachable (E) Key skills and knowledge: Excellent interpersonal awareness - ability to listen well and appreciate a viewpoint or opinion that is different from one's own (E) Excellent concern for impact - ability to adapt own behaviour to address the needs or concerns of someone else (E) Good communication skills - able to speak with conviction and passion; and to make a logical argument (E) Personal qualities & values: A self-starter with ability to take initiative and work independently (E) A belief in the capacity of ordinary people to make change, and the ability to build relationships with people across divides (e.g. religious, racial, language, class, etc) (E) An anger at justice (E) A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E) An interest in and experience of politics and public life (E) Able to work in a team (E) Willingness to work within accountable relationships (E) Self-motivated and adaptable (E) Our Organisers work closely with member institutions and will be expected to attend and lead events that take place in the evenings and weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance. The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. About the application process . click apply for full job details
Jun 13, 2026
Seasonal
We are looking for someone who is angry at injustice, who really believes in the ability of ordinary people to make change, and who is motivated to learn the craft of Broad-Based Organising. If that is you, we'd love you to join our growing team of 11 organisers in South London! We hope to work with you to build on already existing work in Greenwich and support the building of new work in Bexley and Bromley. Citizens UK Citizens UK is the UK's biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems. Community Organising We train thousands of people each year to lead change in their communities, through the craft of Broad-based Community Organising, equipping them and their institutions with the skills to hold powerholders to account. We organise with 500+ member organisations in powerful alliances throughout the UK, and in South London Citizens we organise in ten boroughs with almost 100 member organisations. Our members include schools, universities, faith groups, parents' groups, health practices, charities, migrant hubs and other civil society organisations. Purpose At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. Main Responsibilities The principal responsibility of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. You will work intensively with a small number of member organisations under close supervision, growing your experience, skill and responsibility incrementally. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change. This role is particularly to organise with Be Well Organisations in Greenwich, Bexley and Bromley. Be Well Organisations may be faith, education, or community institutions, tackling isolation and poor mental health by: 1. Building relationships, 2. Signposting and offering practical support, and 3. Taking action on structural and systemic inequalities and injustices. But you may also work on other campaign priorities and responsibilities as needed across the team. We are looking for people who are angry about injustice, who believe ordinary people have the power to make change, and who are motivated to learn the craft of Broad-based Organising. The role is hugely varied, and involves working across the two boroughs, in different institutions and context, and with a lot of independence. Working as an Associate Organiser in South London Citizens, your main responsibilities will include: Build relational power to further the goals of CUK: Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships Conduct 15-20 weekly one-to-ones to develop relationships with leaders and understand their concerns. Tell a wide range of Community Organising stories effectively to influence others and achieve CUK's goals Identify and develop relational leaders prepared to act with others for the common good: Identify and discern actual and potential leaders with the passion and ability to drive change Proactively create opportunities for leaders to develop, especially tertiary or new leaders; nominate for training on the core taster curriculum Successfully deliver training workshops in local institutions and on the core taster curriculum at a local level Strengthen institutions and develop Broad Based Organisations (networks of community organisations): Ensure good understanding of the basic interests and traditions of typical member institutions Organise several Be Well Organisations to participate more fully in the alliance Support pre-existing core teams and create/develop new core teams to provide leadership Support leaders through the Cycle of Action in order to create change: Support leaders in running listening campaigns Organise actions; demonstrating increasing independence in working without the need for close supervision Take the lead in supporting Be Well Organisations through the cycle of action Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions Contribute to CUK's financial viability through effective fundraising & financial management: Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding Contribute substantively to fundraising to ensure the sustainability of the work Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection Contribute to effective teamwork: Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses Demonstrate ability to work effectively with colleagues and participate in a team Produce all required reports and follow CUK's procedures on time and to the required standards Participate in the development of the craft of Community Organising and play a role in the Guild of COs: Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings Participate in fortnightly learning sessions with the wider SLC team Personal Specification (D) Desirable, (E) Essential Experience: Previous campaign experience (D) Evidence of having acted in a leadership role with peers or in local community activities (e.g. organising a club or project, playing a role in a faith institution) (E) Experience of project management; evidence of having delivered work on time and to standard (D) Able to demonstrate previous experience of 'learning by doing' in a work or project environment; evidence of being open to feedback and comfortably coachable (E) Key skills and knowledge: Excellent interpersonal awareness - ability to listen well and appreciate a viewpoint or opinion that is different from one's own (E) Excellent concern for impact - ability to adapt own behaviour to address the needs or concerns of someone else (E) Good communication skills - able to speak with conviction and passion; and to make a logical argument (E) Personal qualities & values: A self-starter with ability to take initiative and work independently (E) A belief in the capacity of ordinary people to make change, and the ability to build relationships with people across divides (e.g. religious, racial, language, class, etc) (E) An anger at justice (E) A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E) An interest in and experience of politics and public life (E) Able to work in a team (E) Willingness to work within accountable relationships (E) Self-motivated and adaptable (E) Our Organisers work closely with member institutions and will be expected to attend and lead events that take place in the evenings and weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance. The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. About the application process . click apply for full job details
Reporting to: Chief Programs and Partnerships Officer (CPPO) Responsible for: Global Business Development Unit Salary: Competitive Hours: Full-time, Monday to Friday Contract: Permanent/open-ended Location: US, UK, Germany, Nigeria, Iraq (Hybrid or remote working dependent on location) Safeguarding level 1 Contact with vulnerable adults or children Women for Women International (WfWI) invests where inequality is greatest by helping women who are forgotten - the women survivors of war and conflict. In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International's Stronger Women, Stronger Nations Programme. Here support networks are formed, women are equipped with the skills to earn an income and save, and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over half a million women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. The Role The Global Director of Business Development drives Women for Women International's institutional fundraising strategy, focusing on securing restricted support from governments, multilateral agencies, and private foundations. This position is responsible and accountable for setting and achieving global business development targets. The role provides overarching direction for global proposal development, strategic donor engagement, and partnership cultivation. By offering strategic input into program design, grant management, and reporting, the Director strengthens the competitiveness of WfWI's funding efforts and supports long-term donor retention. Through direct engagement with donors and close collaboration with Communications, Policy, Advocacy, and key technical teams, this role elevates the visibility of WfWI's impact and advances programmatic partnerships that position the organization as a preferred partner for work with women survivors of conflict. As a senior leader within both the Global Programs Unit and the Global Revenue Leadership Team, the Global Director of Business Development ensures strong alignment and coordination across Country Offices, Regional Hubs and Global Support Center functions to secure and steward complex grants tied to WfWI's 2030 strategy and Global Revenue Strategy. The role oversees strategic partnerships, donor mapping, and pipeline development across regions and technical areas, ensuring cohesive organizational approaches to growth in partnership with Regional Directors. Within the Global Revenue Team, the Director collaborates with leaders of other high value revenue streams and Regional Directors to effectively allocate resources and drive collective revenue targets. This includes guiding Business Development Unit staff who may support corporate or major donor proposals and working closely with the Directors of Corporates and Development to align staffing and stewardship for corporates, trusts, and foundations. This role calls for a collaborative and entrepreneurial mindset, with the ability to balance strategic thinking and execution. As a pivotal position, it requires strong leadership to guide a proactive team and effectively manage conflict. This is an exciting opportunity for an experienced institutional fundraising leader who is energised by building partnerships, navigating complexity, and unlocking new opportunities across regions and technical areas. What you'll do Strategic leadership - You will shape and lead WfWI's global institutional funding strategy, ensuring it reflects organisational priorities and regional realities. As part of the Global Revenue Team, you will help drive the organisation wide revenue strategy and identify opportunities for growth in new and existing markets, including regions where WfWI does not yet have a presence. External engagement - You will represent WfWI externally, building and nurturing relationships as well as identifying partnership opportunities that enhance our competitiveness and visibility in the fundraising space. Revenue Growth & Pipeline Management - You will manage the global pipeline, working with regional teams to track opportunities and ensure timely, coordinated submissions. Team leadership - You will lead and mentor a global team of business development professionals, fostering a culture of collaboration, learning, and excellence. Planning, Budgeting & Governance - You will lead annual planning and revenue forecasting for the Business Development Unit, contribute to organisational leadership forums, and report regularly to WfWI's International Board, UK Trustees, German Supervisory Board, and US Board of Advisors. Operational Oversight - You will oversee donor intelligence systems and CRM processes, ensuring accurate pipeline tracking and forecasting. You will work closely with Finance and Programs to ensure budgets are realistic and compliant, and you will uphold safeguarding and ethical fundraising principles across all institutional funding efforts. Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities, and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties. Requirements All criteria marked (A) for Application must be addressed in a cover letter. Required: Located in Germany, Iraq, Nigeria, UK or US with the existing right to work. (A) Proven track record of successfully achieving multi-million USD awards, increasing annual income by at least USD 5M a year in new business. (A) At least 10 years of experience in institutional fundraising, with a strong record of securing government, foundation, and multilateral grants in Africa, Europe, UK and the USA. (A) Extensive experience managing donor relationships across geographies. (A) Strong experience in developing complex, multi-country and multi-year proposals, with excellent writing, budgeting, and compliance skills for restricted funding. (A) Demonstrated leadership of teams and cross-cultural management capabilities. Passionate about working in partnership internally to achieve results through knowledge-sharing at both the country, regional and global level. (A) High levels of self-awareness and strong conflict management skills. Strong analytical, planning, and CRM (Salesforce preferred) proficiency. Commitment to WfWI's mission and values, with familiarity with global gender, development, or humanitarian sectors. In addition to fluent written and spoken English, competency in a second language spoken in a region where we work (French, Arabic, Dari, German, Swahili etc.) Preferred: Experience working directly with or in Program Country teams. Deep understanding of women's rights, gender equality, and conflict-affected contexts. Proven success in consortium-based proposals or strategic partnerships. Multi-lingual or regional expertise in conflict-affected settings. Physical Demands May require international travel, occasional evening/weekend work, extended screen time, and participation in remote meetings across time zones. All our staff are required to adhere to WfWI's Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive. To learn more about the power of women for women, visit womenforwomen.org or follow on social media. How to apply You will need to submit a CV and cover letter. The cover letter must address all the criteria above marked (A) for Application and state your location and existing right to work there. Failure to address the criteria in the covering letter will result in your application being disregarded. Please let us know if you will need reasonable adjustments to access the application process. Note about use of AI Whilst we're not against the use of AI to support our work, if you do decide to use AI to help with your application, please make sure you still personalise your answers. It's important for us to have a real insight into your unique skills and experience in order to make an informed shortlisting decision. The closing date for applications is Sunday 28 June 2026 at 23.59 GMT You will have an opportunity to attend a Q&A on Thursday, 18 June 2026. If you are interested in attending, please contact our HR team at . 1st Interview will be online week commencing Monday 20 July 2026. 2nd Interview will be online week commencing Monday 27 July 2026.
Jun 13, 2026
Full time
Reporting to: Chief Programs and Partnerships Officer (CPPO) Responsible for: Global Business Development Unit Salary: Competitive Hours: Full-time, Monday to Friday Contract: Permanent/open-ended Location: US, UK, Germany, Nigeria, Iraq (Hybrid or remote working dependent on location) Safeguarding level 1 Contact with vulnerable adults or children Women for Women International (WfWI) invests where inequality is greatest by helping women who are forgotten - the women survivors of war and conflict. In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International's Stronger Women, Stronger Nations Programme. Here support networks are formed, women are equipped with the skills to earn an income and save, and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over half a million women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. The Role The Global Director of Business Development drives Women for Women International's institutional fundraising strategy, focusing on securing restricted support from governments, multilateral agencies, and private foundations. This position is responsible and accountable for setting and achieving global business development targets. The role provides overarching direction for global proposal development, strategic donor engagement, and partnership cultivation. By offering strategic input into program design, grant management, and reporting, the Director strengthens the competitiveness of WfWI's funding efforts and supports long-term donor retention. Through direct engagement with donors and close collaboration with Communications, Policy, Advocacy, and key technical teams, this role elevates the visibility of WfWI's impact and advances programmatic partnerships that position the organization as a preferred partner for work with women survivors of conflict. As a senior leader within both the Global Programs Unit and the Global Revenue Leadership Team, the Global Director of Business Development ensures strong alignment and coordination across Country Offices, Regional Hubs and Global Support Center functions to secure and steward complex grants tied to WfWI's 2030 strategy and Global Revenue Strategy. The role oversees strategic partnerships, donor mapping, and pipeline development across regions and technical areas, ensuring cohesive organizational approaches to growth in partnership with Regional Directors. Within the Global Revenue Team, the Director collaborates with leaders of other high value revenue streams and Regional Directors to effectively allocate resources and drive collective revenue targets. This includes guiding Business Development Unit staff who may support corporate or major donor proposals and working closely with the Directors of Corporates and Development to align staffing and stewardship for corporates, trusts, and foundations. This role calls for a collaborative and entrepreneurial mindset, with the ability to balance strategic thinking and execution. As a pivotal position, it requires strong leadership to guide a proactive team and effectively manage conflict. This is an exciting opportunity for an experienced institutional fundraising leader who is energised by building partnerships, navigating complexity, and unlocking new opportunities across regions and technical areas. What you'll do Strategic leadership - You will shape and lead WfWI's global institutional funding strategy, ensuring it reflects organisational priorities and regional realities. As part of the Global Revenue Team, you will help drive the organisation wide revenue strategy and identify opportunities for growth in new and existing markets, including regions where WfWI does not yet have a presence. External engagement - You will represent WfWI externally, building and nurturing relationships as well as identifying partnership opportunities that enhance our competitiveness and visibility in the fundraising space. Revenue Growth & Pipeline Management - You will manage the global pipeline, working with regional teams to track opportunities and ensure timely, coordinated submissions. Team leadership - You will lead and mentor a global team of business development professionals, fostering a culture of collaboration, learning, and excellence. Planning, Budgeting & Governance - You will lead annual planning and revenue forecasting for the Business Development Unit, contribute to organisational leadership forums, and report regularly to WfWI's International Board, UK Trustees, German Supervisory Board, and US Board of Advisors. Operational Oversight - You will oversee donor intelligence systems and CRM processes, ensuring accurate pipeline tracking and forecasting. You will work closely with Finance and Programs to ensure budgets are realistic and compliant, and you will uphold safeguarding and ethical fundraising principles across all institutional funding efforts. Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities, and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties. Requirements All criteria marked (A) for Application must be addressed in a cover letter. Required: Located in Germany, Iraq, Nigeria, UK or US with the existing right to work. (A) Proven track record of successfully achieving multi-million USD awards, increasing annual income by at least USD 5M a year in new business. (A) At least 10 years of experience in institutional fundraising, with a strong record of securing government, foundation, and multilateral grants in Africa, Europe, UK and the USA. (A) Extensive experience managing donor relationships across geographies. (A) Strong experience in developing complex, multi-country and multi-year proposals, with excellent writing, budgeting, and compliance skills for restricted funding. (A) Demonstrated leadership of teams and cross-cultural management capabilities. Passionate about working in partnership internally to achieve results through knowledge-sharing at both the country, regional and global level. (A) High levels of self-awareness and strong conflict management skills. Strong analytical, planning, and CRM (Salesforce preferred) proficiency. Commitment to WfWI's mission and values, with familiarity with global gender, development, or humanitarian sectors. In addition to fluent written and spoken English, competency in a second language spoken in a region where we work (French, Arabic, Dari, German, Swahili etc.) Preferred: Experience working directly with or in Program Country teams. Deep understanding of women's rights, gender equality, and conflict-affected contexts. Proven success in consortium-based proposals or strategic partnerships. Multi-lingual or regional expertise in conflict-affected settings. Physical Demands May require international travel, occasional evening/weekend work, extended screen time, and participation in remote meetings across time zones. All our staff are required to adhere to WfWI's Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive. To learn more about the power of women for women, visit womenforwomen.org or follow on social media. How to apply You will need to submit a CV and cover letter. The cover letter must address all the criteria above marked (A) for Application and state your location and existing right to work there. Failure to address the criteria in the covering letter will result in your application being disregarded. Please let us know if you will need reasonable adjustments to access the application process. Note about use of AI Whilst we're not against the use of AI to support our work, if you do decide to use AI to help with your application, please make sure you still personalise your answers. It's important for us to have a real insight into your unique skills and experience in order to make an informed shortlisting decision. The closing date for applications is Sunday 28 June 2026 at 23.59 GMT You will have an opportunity to attend a Q&A on Thursday, 18 June 2026. If you are interested in attending, please contact our HR team at . 1st Interview will be online week commencing Monday 20 July 2026. 2nd Interview will be online week commencing Monday 27 July 2026.
Location: Bournemouth Salary: Grade 7 - £50,474 per annum Contract: Fixed term for 12 months Hours: Full time - 35 hours per week Closing date: Sunday 28th June 2026 at 11.30 pm Are you an influential, analytical and ambitious individual with excellent leadership skills and a proven record of working in homelessness or social justice? Do you have experience of service delivery and project planning, budget setting and management, and stakeholder engagement? If so, consider moving to Shelter as our new Strategic Lead for Dorset and you could soon be making a real difference to people affected by the housing emergency. About the role You will be the local leader for Shelter s Community Services, leading the team in implementing Shelter s strategy locally, delivering the local response to the housing emergency and empowering the local community in Dorset to fight for home. You will take the lead on the delivery of services and contracts to provide consistently high levels of performance, planning and delivering service development strategies, including seeking business development opportunities that align with our strategic aims, both across Community Services and in partnership with the Lead Solicitor. Also, you will promote and direct systems change activity, so we better understand what is influencing people s experience of homelessness and bad housing and have effective plans to influence change. You will act as an ambassador for Shelter in the local area, representing the organisation through media, networks and local stakeholder engagement. Alongside this, you will plan and implement resourcing plans for your Hub, including staffing, volunteers and engaging people with lived experience and will manage the Hub Leadership team. Ensuring there are multiple and ongoing opportunities for people with lived experience of homelessness and bad housing to be part of Hub development, activities and learning is a key element of this role, as well as upholding and promoting a learning culture with the Hub. About you You will have a proven working knowledge of homelessness, housing and related issues affecting local communities. You have sound experience of managing and delivering contracts, partnerships and services along with experience of being involved in implementing and reviewing change management, whilst demonstrating excellent budgeting and financial reporting skills. The ability to proactively develop and maintain key relationships and having impressive analytical skills to use insight and evidence to present data, manage performance and to identify and implement systems change are vital to this role, as are impressive interpersonal and communication skills, both verbal and written. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth and Weymouth as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to apply Please submit a supporting statement with responses to the 'About You' points 1 -5, highlighted in bold and outlined in the job description, of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Jun 12, 2026
Full time
Location: Bournemouth Salary: Grade 7 - £50,474 per annum Contract: Fixed term for 12 months Hours: Full time - 35 hours per week Closing date: Sunday 28th June 2026 at 11.30 pm Are you an influential, analytical and ambitious individual with excellent leadership skills and a proven record of working in homelessness or social justice? Do you have experience of service delivery and project planning, budget setting and management, and stakeholder engagement? If so, consider moving to Shelter as our new Strategic Lead for Dorset and you could soon be making a real difference to people affected by the housing emergency. About the role You will be the local leader for Shelter s Community Services, leading the team in implementing Shelter s strategy locally, delivering the local response to the housing emergency and empowering the local community in Dorset to fight for home. You will take the lead on the delivery of services and contracts to provide consistently high levels of performance, planning and delivering service development strategies, including seeking business development opportunities that align with our strategic aims, both across Community Services and in partnership with the Lead Solicitor. Also, you will promote and direct systems change activity, so we better understand what is influencing people s experience of homelessness and bad housing and have effective plans to influence change. You will act as an ambassador for Shelter in the local area, representing the organisation through media, networks and local stakeholder engagement. Alongside this, you will plan and implement resourcing plans for your Hub, including staffing, volunteers and engaging people with lived experience and will manage the Hub Leadership team. Ensuring there are multiple and ongoing opportunities for people with lived experience of homelessness and bad housing to be part of Hub development, activities and learning is a key element of this role, as well as upholding and promoting a learning culture with the Hub. About you You will have a proven working knowledge of homelessness, housing and related issues affecting local communities. You have sound experience of managing and delivering contracts, partnerships and services along with experience of being involved in implementing and reviewing change management, whilst demonstrating excellent budgeting and financial reporting skills. The ability to proactively develop and maintain key relationships and having impressive analytical skills to use insight and evidence to present data, manage performance and to identify and implement systems change are vital to this role, as are impressive interpersonal and communication skills, both verbal and written. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth and Weymouth as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to apply Please submit a supporting statement with responses to the 'About You' points 1 -5, highlighted in bold and outlined in the job description, of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Role Overview: We're Opening a Brand-New Busy Bees Nursery in Binfield! Be Part of Something Amazing! We're opening a brand-new, three-storey Busy Bees nursery in Binfield and this is YOUR chance to be part of something truly special! 110 little learners will soon be exploring, laughing, and growing-and we need a passionate Room Leader, joining us in giving our children the best start in life! WHY YOU'LL LOVE WORKING WITH US AS A ROOM LEADER Exclusive Busy Bees Benefits Competitive pay - £31,928.00 Career progression - Grow with us through training & development! Birthday off - Yes, really. Take the day to celebrate YOU! 50% childcare discount - Because family comes first! Up to 28 days holiday - Including bank holidays! Menopause support - Through Peppy, helping you through life's milestones! Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub! Cycle to Work scheme - A healthy commute, a happier you! Pension & financial perks - Easy access to workplace pension & Salary Finance support! Travel opportunities - Work with childcare professionals across the world! Enhanced family leave & return-to-work bonus - Because balance matters! Employee Assistance Programme & Mental Health First Aiders - We've got your back! PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognising our valued team members, and a Grow with Us area packed with development opportunities and training. Role Responsibilities: WHAT YOU'LL DO AS A ROOM LEADER Create engaging, exciting learning experiences for children Lead & inspire your nursery team with enthusiasm & creativity Support children's development & maintain positive relationships with families Plan fun, educational activities to spark curiosity & growth Ensure the highest standards of health, safety, and hygiene Required Qualifications: ARE YOU OUR PERFECT ROOM LEADER? We're searching for dynamic, passionate, and skilled childcare professionals to join our team . Do you have ? Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Nursery Room Leader, Nursery Room Manager, or Nursery Practitioner Strong leadership, organisational, and communication skills to inspire and support your team A passion for fostering children's development and creating positive relationships with families ABOUT US Busy Bees is the UK's leading nursery group , with nearly 400 nurseries across the UK and even more overseas! We're all about giving every child the best start in life and ensuring our team feels valued, heard, and supported every step of the way! As part of our team, you'll be introduced to our Bee Curious curriculum , designed to nurture wonder, creativity, and confidence in young learners! Our Charitable Commitment - Through our partnership with BBC Children in Need , we fundraise, create community events, and help support children across the UK . This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!
Jun 12, 2026
Full time
Role Overview: We're Opening a Brand-New Busy Bees Nursery in Binfield! Be Part of Something Amazing! We're opening a brand-new, three-storey Busy Bees nursery in Binfield and this is YOUR chance to be part of something truly special! 110 little learners will soon be exploring, laughing, and growing-and we need a passionate Room Leader, joining us in giving our children the best start in life! WHY YOU'LL LOVE WORKING WITH US AS A ROOM LEADER Exclusive Busy Bees Benefits Competitive pay - £31,928.00 Career progression - Grow with us through training & development! Birthday off - Yes, really. Take the day to celebrate YOU! 50% childcare discount - Because family comes first! Up to 28 days holiday - Including bank holidays! Menopause support - Through Peppy, helping you through life's milestones! Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub! Cycle to Work scheme - A healthy commute, a happier you! Pension & financial perks - Easy access to workplace pension & Salary Finance support! Travel opportunities - Work with childcare professionals across the world! Enhanced family leave & return-to-work bonus - Because balance matters! Employee Assistance Programme & Mental Health First Aiders - We've got your back! PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognising our valued team members, and a Grow with Us area packed with development opportunities and training. Role Responsibilities: WHAT YOU'LL DO AS A ROOM LEADER Create engaging, exciting learning experiences for children Lead & inspire your nursery team with enthusiasm & creativity Support children's development & maintain positive relationships with families Plan fun, educational activities to spark curiosity & growth Ensure the highest standards of health, safety, and hygiene Required Qualifications: ARE YOU OUR PERFECT ROOM LEADER? We're searching for dynamic, passionate, and skilled childcare professionals to join our team . Do you have ? Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Nursery Room Leader, Nursery Room Manager, or Nursery Practitioner Strong leadership, organisational, and communication skills to inspire and support your team A passion for fostering children's development and creating positive relationships with families ABOUT US Busy Bees is the UK's leading nursery group , with nearly 400 nurseries across the UK and even more overseas! We're all about giving every child the best start in life and ensuring our team feels valued, heard, and supported every step of the way! As part of our team, you'll be introduced to our Bee Curious curriculum , designed to nurture wonder, creativity, and confidence in young learners! Our Charitable Commitment - Through our partnership with BBC Children in Need , we fundraise, create community events, and help support children across the UK . This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!
Role Overview: We're Opening a Brand-New Busy Bees Nursery in Binfield! Be Part of Something Amazing! We're opening a brand-new, three-storey Busy Bees nursery in Binfield and this is YOUR chance to be part of something truly special! 110 little learners will soon be exploring, laughing, and growing-and we need a passionate Room Leader, joining us in giving our children the best start in life! WHY YOU'LL LOVE WORKING WITH US AS A ROOM LEADER Exclusive Busy Bees Benefits Competitive pay - £31,928.00 Career progression - Grow with us through training & development! Birthday off - Yes, really. Take the day to celebrate YOU! 50% childcare discount - Because family comes first! Up to 28 days holiday - Including bank holidays! Menopause support - Through Peppy, helping you through life's milestones! Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub! Cycle to Work scheme - A healthy commute, a happier you! Pension & financial perks - Easy access to workplace pension & Salary Finance support! Travel opportunities - Work with childcare professionals across the world! Enhanced family leave & return-to-work bonus - Because balance matters! Employee Assistance Programme & Mental Health First Aiders - We've got your back! PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognising our valued team members, and a Grow with Us area packed with development opportunities and training. Role Responsibilities: WHAT YOU'LL DO AS A ROOM LEADER Create engaging, exciting learning experiences for children Lead & inspire your nursery team with enthusiasm & creativity Support children's development & maintain positive relationships with families Plan fun, educational activities to spark curiosity & growth Ensure the highest standards of health, safety, and hygiene Required Qualifications: ARE YOU OUR PERFECT ROOM LEADER? We're searching for dynamic, passionate, and skilled childcare professionals to join our team . Do you have ? Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Nursery Room Leader, Nursery Room Manager, or Nursery Practitioner Strong leadership, organisational, and communication skills to inspire and support your team A passion for fostering children's development and creating positive relationships with families ABOUT US Busy Bees is the UK's leading nursery group , with nearly 400 nurseries across the UK and even more overseas! We're all about giving every child the best start in life and ensuring our team feels valued, heard, and supported every step of the way! As part of our team, you'll be introduced to our Bee Curious curriculum , designed to nurture wonder, creativity, and confidence in young learners! Our Charitable Commitment - Through our partnership with BBC Children in Need , we fundraise, create community events, and help support children across the UK . This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!
Jun 12, 2026
Full time
Role Overview: We're Opening a Brand-New Busy Bees Nursery in Binfield! Be Part of Something Amazing! We're opening a brand-new, three-storey Busy Bees nursery in Binfield and this is YOUR chance to be part of something truly special! 110 little learners will soon be exploring, laughing, and growing-and we need a passionate Room Leader, joining us in giving our children the best start in life! WHY YOU'LL LOVE WORKING WITH US AS A ROOM LEADER Exclusive Busy Bees Benefits Competitive pay - £31,928.00 Career progression - Grow with us through training & development! Birthday off - Yes, really. Take the day to celebrate YOU! 50% childcare discount - Because family comes first! Up to 28 days holiday - Including bank holidays! Menopause support - Through Peppy, helping you through life's milestones! Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub! Cycle to Work scheme - A healthy commute, a happier you! Pension & financial perks - Easy access to workplace pension & Salary Finance support! Travel opportunities - Work with childcare professionals across the world! Enhanced family leave & return-to-work bonus - Because balance matters! Employee Assistance Programme & Mental Health First Aiders - We've got your back! PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognising our valued team members, and a Grow with Us area packed with development opportunities and training. Role Responsibilities: WHAT YOU'LL DO AS A ROOM LEADER Create engaging, exciting learning experiences for children Lead & inspire your nursery team with enthusiasm & creativity Support children's development & maintain positive relationships with families Plan fun, educational activities to spark curiosity & growth Ensure the highest standards of health, safety, and hygiene Required Qualifications: ARE YOU OUR PERFECT ROOM LEADER? We're searching for dynamic, passionate, and skilled childcare professionals to join our team . Do you have ? Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Nursery Room Leader, Nursery Room Manager, or Nursery Practitioner Strong leadership, organisational, and communication skills to inspire and support your team A passion for fostering children's development and creating positive relationships with families ABOUT US Busy Bees is the UK's leading nursery group , with nearly 400 nurseries across the UK and even more overseas! We're all about giving every child the best start in life and ensuring our team feels valued, heard, and supported every step of the way! As part of our team, you'll be introduced to our Bee Curious curriculum , designed to nurture wonder, creativity, and confidence in young learners! Our Charitable Commitment - Through our partnership with BBC Children in Need , we fundraise, create community events, and help support children across the UK . This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!
Qualified Probation Officer (PO) Unique London Region Role (Based in Norwich) Location: Norwich City Centre (Supporting the London Region virtually) Contract: 12 Months (Full-Time, 37 hours per week) Financials: 30.36 Ltd p/h The Opportunity I am currently partnering with the Probation Service to recruit a qualified Probation Officer (PO) for a highly unique, 12-month assignment within their Corporate Services directorate. This role offers the best of both worlds: you will be supporting the fast-paced, high-stakes London Region , but you will be physically based in the London Service Centre in Norwich city centre . If you are a qualified PO who wants the professional challenge and prestige of handling London-region operations, but you want to enjoy the lifestyle, community, and city-centre benefits of being based in Norfolk, this is the perfect balance. The Role Instead of a standard caseload, this position is heavily focused on professional leadership, oversight, and team support. You will be: Working out of a prime Norwich city centre office (located near the cathedral with excellent public transport links). Supporting, guiding, and mentoring a team of Probation Services Officers (PSOs) who are working virtually across the London region. Ensuring all service delivery, risk management, and casework supervision adhere strictly to National Standards and Criminal Justice legislation. What You Need to Apply PQF Honours Degree/Graduate Diploma and Level 5 Diploma in Probation Practice Diploma in Probation Studies (DiPS) Diploma in Social Work (Probation option) CQSW (Probation option) Key Skills Required: Comprehensive knowledge of the Criminal Justice System, current legislation, and National Standards. The ability to manage and support staff effectively in a virtual or remote environment. Strong communication skills to bridge the gap between the Norwich hub and the London operational field. If you are interested in applying, please contact Oliver Jefferson on (phone number removed) or send your CV to (url removed)
Jun 12, 2026
Contractor
Qualified Probation Officer (PO) Unique London Region Role (Based in Norwich) Location: Norwich City Centre (Supporting the London Region virtually) Contract: 12 Months (Full-Time, 37 hours per week) Financials: 30.36 Ltd p/h The Opportunity I am currently partnering with the Probation Service to recruit a qualified Probation Officer (PO) for a highly unique, 12-month assignment within their Corporate Services directorate. This role offers the best of both worlds: you will be supporting the fast-paced, high-stakes London Region , but you will be physically based in the London Service Centre in Norwich city centre . If you are a qualified PO who wants the professional challenge and prestige of handling London-region operations, but you want to enjoy the lifestyle, community, and city-centre benefits of being based in Norfolk, this is the perfect balance. The Role Instead of a standard caseload, this position is heavily focused on professional leadership, oversight, and team support. You will be: Working out of a prime Norwich city centre office (located near the cathedral with excellent public transport links). Supporting, guiding, and mentoring a team of Probation Services Officers (PSOs) who are working virtually across the London region. Ensuring all service delivery, risk management, and casework supervision adhere strictly to National Standards and Criminal Justice legislation. What You Need to Apply PQF Honours Degree/Graduate Diploma and Level 5 Diploma in Probation Practice Diploma in Probation Studies (DiPS) Diploma in Social Work (Probation option) CQSW (Probation option) Key Skills Required: Comprehensive knowledge of the Criminal Justice System, current legislation, and National Standards. The ability to manage and support staff effectively in a virtual or remote environment. Strong communication skills to bridge the gap between the Norwich hub and the London operational field. If you are interested in applying, please contact Oliver Jefferson on (phone number removed) or send your CV to (url removed)
Job Description: Head of Research Operations (College of Medicine and Health) Post title and post number - Head of Research Operations College/Budget Centre - Research Strategy & Services Division Terms and Conditions - Administrative and Other Related Academic staff Job Family Framework - Managerial Grade - Grade 9 Salary Range - £58,225 - £67,468 (with potential to consider up to £73,708) Background The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University's resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University's objectives, and helping everyone to understand the broader context within which we work. Department overview The University has a bold vision to build upon the success of REF2021 by continuing to enhance research performance across awards, outputs, income, and impact. At the core of this endeavour lies the Research Strategy & Services Division (RSSD), a newly established department focused on catalysing the University's Birmingham 2030 research ambitions. Role Summary The Head of Research Operations (College of Medicine & Health) is a pivotal role within the RSSD, responsible for leading a CMH research support function, working in close collaboration with the wider Division and academic and Professional Services colleagues in the College. Reporting to the Assistant Director RSSD, the Head of Research Operations will lead a team of expert practitioners that deliver a portfolio of research support activities, including research development & facilitation, proposal drafting, budget preparation, compliance, and contracts negotiation. The successful candidate will provide visible and proactive leadership, ensuring regular face-to-face engagement to build trust, foster collaboration, and offer hands-on support to team members. They will create an environment where individuals feel valued and empowered, balancing strategic oversight with day-to-day guidance. Being present and accessible, the leader will strengthen team cohesion and drive performance. In addition, they will develop strong internal and external networks across the University and beyond, positioning the team as a trusted partner in delivering high-quality research support. Organograms RSSD: College Hub (Medicine and Health) RSSD: High level Structure Reporting to the Assistant Director RSSD, the Head of Research Operations leads one of our four College Hub Research Support teams, encompassing all aspects of pre-award research support, due diligence, grants set up, and contracts. The Head of Research Operations is a core member of a wider, integrated research leadership team that works collectively across the full lifecycle of research activity. Working in close partnership with the Head of Research Strategy & Development, the Head of Post Award, the Trusted Research team, and the Research Ethics, Governance and Integrity team, the role contributes to a seamless, end-to-end approach to research support that brings together strategic development, operational delivery, and proportionate oversight of risk and compliance. This collaborative environment provides significant scope to shape creative and effective approaches across the research pathway - from proposal development through to the management of complex awards and contracts - while contributing to the design of efficient, sustainable processes and systems. As part of a supportive and high-performing leadership community, the role also offers strong opportunities for professional growth and career development, alongside the chance to make a tangible institutional impact. The RSSD is committed to a collaborative and open culture, and the Head of Research Operations will benefit from this and will embed this same culture within their College Hub Research Support team to ensure that colleagues are supported and work collectively. They will form part of the RSSD College Hubs Senior Leadership Team and the Extended Leadership Group for the wider Research Strategy & Services Division. Being approachable and open to staff within the RSSD and the wider University is a key element of the role, reflecting the collaborative approach that is essential to effective research support. Key internal stakeholders include academics, College Heads of Department, School Heads of Research and College Deputy Director of Operations for Research Support. The Head of Research Operations will also have the opportunity to develop relationships with strategic partners, funders and HEIs from across the sector. Main duties: Working with your Research Support Managers, lead a Research Support Team of c25 research support professionals to effectively manage and agree prioritisation of workload across all aspects of pre-award research support including: research development; research facilitation and support for proposal drafting; budget preparation and costing; compliance with funder terms and conditions; submissions to funder; regulatory compliance and trusted research, including due diligence on partners and funders and referrals for export control; grant set up; negotiation and agreement of research contracts and research-related agreements. Ensure timely monitoring and reporting to senior colleagues in RSSD and the College of key performance indicators including grant applications, awards, contribution, success rates and contracts clearance levels. Develop and lead innovations in research support that seek to enhance these measures and ensure that the impact of service innovations is clearly understood, that systemic issues are recognised and addressed, teams are supported to effectively deliver, and services are continually improved. As a contracts signatory for the University, ensure that there is a clear negotiating framework for all research and research related contracts, that is regularly reviewed and updated, which supports the negotiation of all agreements relating to research, ensuring that this includes appropriate provision for the protection of Intellectual Property, the effective transfer and protection of data including highly sensitive data, the right to publish academic work, and the recovery of appropriate funds to support research to support the overall financial position of the Colleges and University. Developing staff within the team to do the same, ensuring a strong, proportionate and risk-based approach to research contracting at the University. These agreements will include: industry-funded contract research, collaboration agreements, material transfer agreements, confidentiality/non-disclosure agreements and will also include trials specific agreements such as sponsorship agreements, and site agreements. To support teams with the more complex research applications and contracts as and when required, leading on such projects whilst providing team members the opportunity to develop their own skills in this regard via close working and ongoing mentorship in a culture of continuous professional development. Develop strong external networks across the Russell Group, professional bodies and wider sector to ensure the delivery of best practice at Birmingham. Empower the team to do the same, ensuring that the University is well connected and influential with major funders, partners, and collaborators from public sector, industry and policy organisations. Develop and embed a strong culture of collaboration, information and data sharing, and symbiotic working across the team to provide an agile, responsive and customer-focused service to researchers, external partners, and funders, to support the research ambitions of the College and the wider University in line with the Strategic Framework. Be responsible for HR matters within the team, leading and developing staff and ensuring that the recruitment, development and retention of highly capable staff is supported by clear development/career plans and performance processes and providing active support for, and leadership of, EDI matters. Bring innovative and creative solutions to the work of the Research Strategy & Services Division and working across the other RSSD Hubs to embed best practice, consistent and effective ways of working and to lead programmes of change. Act as an ambassador for the University, upholding and promoting the University's values and interests and deputising for the Deputy Director as required in high level delegations to campus from senior, board level representatives of major funders and partners ensuring that the University builds strong and effective partnerships in the pursuit of research income, impact, and influence. . click apply for full job details
Jun 12, 2026
Full time
Job Description: Head of Research Operations (College of Medicine and Health) Post title and post number - Head of Research Operations College/Budget Centre - Research Strategy & Services Division Terms and Conditions - Administrative and Other Related Academic staff Job Family Framework - Managerial Grade - Grade 9 Salary Range - £58,225 - £67,468 (with potential to consider up to £73,708) Background The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University's resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University's objectives, and helping everyone to understand the broader context within which we work. Department overview The University has a bold vision to build upon the success of REF2021 by continuing to enhance research performance across awards, outputs, income, and impact. At the core of this endeavour lies the Research Strategy & Services Division (RSSD), a newly established department focused on catalysing the University's Birmingham 2030 research ambitions. Role Summary The Head of Research Operations (College of Medicine & Health) is a pivotal role within the RSSD, responsible for leading a CMH research support function, working in close collaboration with the wider Division and academic and Professional Services colleagues in the College. Reporting to the Assistant Director RSSD, the Head of Research Operations will lead a team of expert practitioners that deliver a portfolio of research support activities, including research development & facilitation, proposal drafting, budget preparation, compliance, and contracts negotiation. The successful candidate will provide visible and proactive leadership, ensuring regular face-to-face engagement to build trust, foster collaboration, and offer hands-on support to team members. They will create an environment where individuals feel valued and empowered, balancing strategic oversight with day-to-day guidance. Being present and accessible, the leader will strengthen team cohesion and drive performance. In addition, they will develop strong internal and external networks across the University and beyond, positioning the team as a trusted partner in delivering high-quality research support. Organograms RSSD: College Hub (Medicine and Health) RSSD: High level Structure Reporting to the Assistant Director RSSD, the Head of Research Operations leads one of our four College Hub Research Support teams, encompassing all aspects of pre-award research support, due diligence, grants set up, and contracts. The Head of Research Operations is a core member of a wider, integrated research leadership team that works collectively across the full lifecycle of research activity. Working in close partnership with the Head of Research Strategy & Development, the Head of Post Award, the Trusted Research team, and the Research Ethics, Governance and Integrity team, the role contributes to a seamless, end-to-end approach to research support that brings together strategic development, operational delivery, and proportionate oversight of risk and compliance. This collaborative environment provides significant scope to shape creative and effective approaches across the research pathway - from proposal development through to the management of complex awards and contracts - while contributing to the design of efficient, sustainable processes and systems. As part of a supportive and high-performing leadership community, the role also offers strong opportunities for professional growth and career development, alongside the chance to make a tangible institutional impact. The RSSD is committed to a collaborative and open culture, and the Head of Research Operations will benefit from this and will embed this same culture within their College Hub Research Support team to ensure that colleagues are supported and work collectively. They will form part of the RSSD College Hubs Senior Leadership Team and the Extended Leadership Group for the wider Research Strategy & Services Division. Being approachable and open to staff within the RSSD and the wider University is a key element of the role, reflecting the collaborative approach that is essential to effective research support. Key internal stakeholders include academics, College Heads of Department, School Heads of Research and College Deputy Director of Operations for Research Support. The Head of Research Operations will also have the opportunity to develop relationships with strategic partners, funders and HEIs from across the sector. Main duties: Working with your Research Support Managers, lead a Research Support Team of c25 research support professionals to effectively manage and agree prioritisation of workload across all aspects of pre-award research support including: research development; research facilitation and support for proposal drafting; budget preparation and costing; compliance with funder terms and conditions; submissions to funder; regulatory compliance and trusted research, including due diligence on partners and funders and referrals for export control; grant set up; negotiation and agreement of research contracts and research-related agreements. Ensure timely monitoring and reporting to senior colleagues in RSSD and the College of key performance indicators including grant applications, awards, contribution, success rates and contracts clearance levels. Develop and lead innovations in research support that seek to enhance these measures and ensure that the impact of service innovations is clearly understood, that systemic issues are recognised and addressed, teams are supported to effectively deliver, and services are continually improved. As a contracts signatory for the University, ensure that there is a clear negotiating framework for all research and research related contracts, that is regularly reviewed and updated, which supports the negotiation of all agreements relating to research, ensuring that this includes appropriate provision for the protection of Intellectual Property, the effective transfer and protection of data including highly sensitive data, the right to publish academic work, and the recovery of appropriate funds to support research to support the overall financial position of the Colleges and University. Developing staff within the team to do the same, ensuring a strong, proportionate and risk-based approach to research contracting at the University. These agreements will include: industry-funded contract research, collaboration agreements, material transfer agreements, confidentiality/non-disclosure agreements and will also include trials specific agreements such as sponsorship agreements, and site agreements. To support teams with the more complex research applications and contracts as and when required, leading on such projects whilst providing team members the opportunity to develop their own skills in this regard via close working and ongoing mentorship in a culture of continuous professional development. Develop strong external networks across the Russell Group, professional bodies and wider sector to ensure the delivery of best practice at Birmingham. Empower the team to do the same, ensuring that the University is well connected and influential with major funders, partners, and collaborators from public sector, industry and policy organisations. Develop and embed a strong culture of collaboration, information and data sharing, and symbiotic working across the team to provide an agile, responsive and customer-focused service to researchers, external partners, and funders, to support the research ambitions of the College and the wider University in line with the Strategic Framework. Be responsible for HR matters within the team, leading and developing staff and ensuring that the recruitment, development and retention of highly capable staff is supported by clear development/career plans and performance processes and providing active support for, and leadership of, EDI matters. Bring innovative and creative solutions to the work of the Research Strategy & Services Division and working across the other RSSD Hubs to embed best practice, consistent and effective ways of working and to lead programmes of change. Act as an ambassador for the University, upholding and promoting the University's values and interests and deputising for the Deputy Director as required in high level delegations to campus from senior, board level representatives of major funders and partners ensuring that the University builds strong and effective partnerships in the pursuit of research income, impact, and influence. . click apply for full job details