Repairs Planner Location: Finsbury Park, London Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Jun 30, 2026
Full time
Repairs Planner Location: Finsbury Park, London Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Planner / Scheduler (Social Housing Repairs) Location: Harrow Contract: Temporary - 3 Months Pay Rate: 16.00 per hour We are currently recruiting for an experienced Planner / Scheduler to join a busy social housing repairs team based in Harrow on a temporary 3-month contract. The successful candidate will play a key role in coordinating and scheduling responsive maintenance and repair works, ensuring operatives are deployed efficiently while delivering excellent customer service to tenants. Key Responsibilities: Scheduling and planning repairs and maintenance appointments for operatives. Managing diaries and allocating jobs based on priority, location, and skill set. Monitoring work progress and making adjustments to schedules as required. Liaising with tenants, operatives, subcontractors, and internal teams. Ensuring appointments are completed within agreed service levels and KPIs. Updating and maintaining accurate records on internal systems. Handling incoming calls and queries relating to repairs and maintenance works. Essential Requirements: Previous experience in a Planning or Scheduling role within Social Housing, Repairs, Maintenance, or Property Services. Strong understanding of responsive repairs and maintenance processes. Excellent organisational and communication skills. Ability to work in a fast-paced environment and manage changing priorities. Competent IT skills and experience using scheduling or workforce management systems. Strong customer service skills and attention to detail.
Jun 30, 2026
Contractor
Planner / Scheduler (Social Housing Repairs) Location: Harrow Contract: Temporary - 3 Months Pay Rate: 16.00 per hour We are currently recruiting for an experienced Planner / Scheduler to join a busy social housing repairs team based in Harrow on a temporary 3-month contract. The successful candidate will play a key role in coordinating and scheduling responsive maintenance and repair works, ensuring operatives are deployed efficiently while delivering excellent customer service to tenants. Key Responsibilities: Scheduling and planning repairs and maintenance appointments for operatives. Managing diaries and allocating jobs based on priority, location, and skill set. Monitoring work progress and making adjustments to schedules as required. Liaising with tenants, operatives, subcontractors, and internal teams. Ensuring appointments are completed within agreed service levels and KPIs. Updating and maintaining accurate records on internal systems. Handling incoming calls and queries relating to repairs and maintenance works. Essential Requirements: Previous experience in a Planning or Scheduling role within Social Housing, Repairs, Maintenance, or Property Services. Strong understanding of responsive repairs and maintenance processes. Excellent organisational and communication skills. Ability to work in a fast-paced environment and manage changing priorities. Competent IT skills and experience using scheduling or workforce management systems. Strong customer service skills and attention to detail.
Job Title: Technical Planner Job Type: Full time, 8am-5pm - Temp to Perm Location: Terrington St Clement - office based Rate of pay: £40,000 per annum We are recruiting on behalf of our client, a well-established property maintenance and construction business delivering repairs, voids, and planned maintenance works for housing associations and local authority clients. They manage a wide range of reactive and larger multi-trade projects and are committed to delivering high-quality workmanship, excellent customer service, and efficient project coordination. Due to continued growth, our client is seeking an experienced Technical Planner to strengthen their planning and coordination team and support the successful delivery of larger multi-trade maintenance projects. Our client is looking for a proactive, organised, and solutions-focused individual who can confidently take ownership of the planning and coordination of larger maintenance works. The ideal candidate will have a strong understanding of how repairs and maintenance projects are delivered operationally and will be able to coordinate works in a logical, efficient, and commercially aware manner. They will be comfortable liaising with operatives, subcontractors, surveyors, and management teams to ensure projects are planned effectively and completed within client KPIs and target timescales. BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies. In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay with a 1 hour pay resolution guarantee. Pension contribution (after 3 months continuous service). On-going assignments Free access to our Health Assured scheme for you and your family. Access to Free online training. Please contact our Recruitment specialists if you are available for this position Holli or Maryrisa - (phone number removed) ARC GROUP A focus on recruitment, a passion for people.
Jun 29, 2026
Seasonal
Job Title: Technical Planner Job Type: Full time, 8am-5pm - Temp to Perm Location: Terrington St Clement - office based Rate of pay: £40,000 per annum We are recruiting on behalf of our client, a well-established property maintenance and construction business delivering repairs, voids, and planned maintenance works for housing associations and local authority clients. They manage a wide range of reactive and larger multi-trade projects and are committed to delivering high-quality workmanship, excellent customer service, and efficient project coordination. Due to continued growth, our client is seeking an experienced Technical Planner to strengthen their planning and coordination team and support the successful delivery of larger multi-trade maintenance projects. Our client is looking for a proactive, organised, and solutions-focused individual who can confidently take ownership of the planning and coordination of larger maintenance works. The ideal candidate will have a strong understanding of how repairs and maintenance projects are delivered operationally and will be able to coordinate works in a logical, efficient, and commercially aware manner. They will be comfortable liaising with operatives, subcontractors, surveyors, and management teams to ensure projects are planned effectively and completed within client KPIs and target timescales. BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies. In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay with a 1 hour pay resolution guarantee. Pension contribution (after 3 months continuous service). On-going assignments Free access to our Health Assured scheme for you and your family. Access to Free online training. Please contact our Recruitment specialists if you are available for this position Holli or Maryrisa - (phone number removed) ARC GROUP A focus on recruitment, a passion for people.
Annual salary: up to £28,751.00 Planner Location: Peterborough Full time / Permanent Salary: £28,751.00 Hours: 42.5 hours Monday - Friday Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jun 29, 2026
Full time
Annual salary: up to £28,751.00 Planner Location: Peterborough Full time / Permanent Salary: £28,751.00 Hours: 42.5 hours Monday - Friday Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Scheduling Manager - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford, East London 36,000 - 38,000 per annum Here at Howells, we are working with a leading social housing repairs & maintenance contractor to recruit a successful and proactive Scheduling Manager to join their team based in Stratford. As the Scheduling Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in social housing repairs and maintenance is essential Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information and your chance of securing this role please apply online!
Jun 29, 2026
Full time
Scheduling Manager - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford, East London 36,000 - 38,000 per annum Here at Howells, we are working with a leading social housing repairs & maintenance contractor to recruit a successful and proactive Scheduling Manager to join their team based in Stratford. As the Scheduling Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in social housing repairs and maintenance is essential Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information and your chance of securing this role please apply online!
Sales Administrator 28,000 - 30,000 per annum + Profit Share Bonus Monday - Friday, 8:00am - 4:30pm Braintree Are you an administrator looking for a new role with a strong focus on customer care? Are you looking for a flexible position, where you will have the opportunity to significantly increase your earning potential via a company bonus scheme? Are you interested in working for a market leading company, that will support you with your continuous professional development and account management? Due to continued growth and the securing of major contracts, my client is looking to recruit a sales administrator. Full training will be provided in this role. My client is an industry leading engineering company, that specialises in Research and Development, which allows them to carry out specialist repairs on electronic, electrical and mechanical equipment for blue chip clients. The successful candidate will be responsible for sales administration for an impressive portfolio of customers. You will carry out general administration duties, as well as liaising with the relevant internal departments, so that you can respond to customer enquiries. This is an excellent opportunity for an administrator that is looking for an exciting new role, that will provide you with the chance to improve your skillset and increase your earning potential through their excellent employee bonus scheme. Consultant: Alice Holwell The Candidate: Proven background in an administration role Experience dealing with customers The Role: Sales Administration General administration duties Administrator quotations estimating admin account manager management commercial ECDL coordinator engineering production planner customer support office Witham Essex Stevenage Cambridge Haverhill Braintree Bishop Stortford Colchester Chelmsford Kelvedon Great Notley Coggeshall Colchester Halstead Saffron Walden Harlow INDLP
Jun 29, 2026
Full time
Sales Administrator 28,000 - 30,000 per annum + Profit Share Bonus Monday - Friday, 8:00am - 4:30pm Braintree Are you an administrator looking for a new role with a strong focus on customer care? Are you looking for a flexible position, where you will have the opportunity to significantly increase your earning potential via a company bonus scheme? Are you interested in working for a market leading company, that will support you with your continuous professional development and account management? Due to continued growth and the securing of major contracts, my client is looking to recruit a sales administrator. Full training will be provided in this role. My client is an industry leading engineering company, that specialises in Research and Development, which allows them to carry out specialist repairs on electronic, electrical and mechanical equipment for blue chip clients. The successful candidate will be responsible for sales administration for an impressive portfolio of customers. You will carry out general administration duties, as well as liaising with the relevant internal departments, so that you can respond to customer enquiries. This is an excellent opportunity for an administrator that is looking for an exciting new role, that will provide you with the chance to improve your skillset and increase your earning potential through their excellent employee bonus scheme. Consultant: Alice Holwell The Candidate: Proven background in an administration role Experience dealing with customers The Role: Sales Administration General administration duties Administrator quotations estimating admin account manager management commercial ECDL coordinator engineering production planner customer support office Witham Essex Stevenage Cambridge Haverhill Braintree Bishop Stortford Colchester Chelmsford Kelvedon Great Notley Coggeshall Colchester Halstead Saffron Walden Harlow INDLP
MMP Consultancy are looking to recruit a Repairs Planner on a Ongoing basis, in South London. The Repairs Planner will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out in a timely and efficient manner. The successful candidate must have excellent organisational skills and the ability to plan and prioritise workloads. You will liaise with residents and contractors to ensure that all works are completed to a high standard. Main Responsibilities: Manage Operatives diaries. Planning repairs works for pre and post inspection, reactive and emergency repairs. Prioritising emergency works. Booking appointments and allocating works to the available operatives and following works from start through to completion. Ensure all relevant data is updated on a timely basis. Liaising with tenants and Operatives to arrange repairs. Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work. Take part in meetings, supervision, training as requested by the manager. Experience Required: Previous experience of working with a Housing Association / Local Authority or contractor in either a Planning, Scheduling or Customer Service capacity Excellent communicator, with strong organisational skills GCSEs at Grade C or above and including Mathematics and English Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment Experience of using database systems (Connect / Northgate / DRS) Construction related knowledge
Jun 29, 2026
Seasonal
MMP Consultancy are looking to recruit a Repairs Planner on a Ongoing basis, in South London. The Repairs Planner will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out in a timely and efficient manner. The successful candidate must have excellent organisational skills and the ability to plan and prioritise workloads. You will liaise with residents and contractors to ensure that all works are completed to a high standard. Main Responsibilities: Manage Operatives diaries. Planning repairs works for pre and post inspection, reactive and emergency repairs. Prioritising emergency works. Booking appointments and allocating works to the available operatives and following works from start through to completion. Ensure all relevant data is updated on a timely basis. Liaising with tenants and Operatives to arrange repairs. Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work. Take part in meetings, supervision, training as requested by the manager. Experience Required: Previous experience of working with a Housing Association / Local Authority or contractor in either a Planning, Scheduling or Customer Service capacity Excellent communicator, with strong organisational skills GCSEs at Grade C or above and including Mathematics and English Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment Experience of using database systems (Connect / Northgate / DRS) Construction related knowledge
Customer Service Manager Social Housing Repairs Location: Slough Salary: Up to £43,000 per annum Job Type: Permanent Full Time The Opportunity We are looking for an experienced Customer Service Manager to lead a busy Customer Service Centre supporting a responsive repairs and maintenance contract within the social housing sector. This is an exciting opportunity for a motivated leader with a passion for delivering exceptional customer service while driving operational performance. You will lead a team responsible for managing resident enquiries, repairs requests and complaints, ensuring a seamless customer journey from first contact through to resolution. Working closely with operational teams, planners and contractors, you'll play a key role in improving service delivery, enhancing customer satisfaction and ensuring repairs are delivered efficiently and in line with contractual KPIs. Key Responsibilities Lead, motivate and develop the Customer Service team to deliver outstanding customer service. Ensure all customer enquiries, repair requests and complaints are handled professionally and within agreed service levels. Oversee the day-to-day operation of the Customer Service Centre, ensuring performance targets and KPIs are consistently achieved. Support repairs planning activities, including scheduling, resource allocation and coordination of responsive maintenance works. Act as the escalation point for complex customer issues, ensuring timely and satisfactory resolutions. Work collaboratively with planners, supervisors, operatives and contractors to maximise appointment availability and improve service delivery. Monitor customer satisfaction, call handling, scheduling performance and operational productivity, using performance data to drive continuous improvement. Manage staffing levels, workforce planning and shift patterns to meet service demand. Identify training and development needs, supporting the ongoing growth and performance of the team. Drive service improvements through the implementation of new processes, systems and technologies. Produce regular performance reports and contribute to operational and strategic planning. Ensure compliance with relevant legislation, health and safety requirements, GDPR and safeguarding policies. About You To be successful in this role, you will have: Previous experience managing a customer service or contact centre within social housing, repairs, property services or a similar customer-focused environment. Experience supporting repairs scheduling, workforce planning or operational coordination. Strong knowledge of responsive repairs and maintenance service delivery. Experience using CRM, repairs management or scheduling systems. Proven leadership experience with the ability to motivate, coach and develop high-performing teams. Excellent communication and stakeholder management skills. Strong analytical skills with the ability to interpret service data and implement improvements. A customer-first approach with a focus on delivering high-quality outcomes. What's on Offer Salary up to £43,000 25 days annual leave plus bank holidays Company pension Life assurance Employee wellbeing and counselling support Retail and lifestyle discounts Enhanced family leave Career development and progression opportunities Employee recognition schemes Occupational sick pay If you're an experienced Customer Service Manager looking to join a growing organisation within the social housing sector, we'd love to hear from you.
Jun 28, 2026
Full time
Customer Service Manager Social Housing Repairs Location: Slough Salary: Up to £43,000 per annum Job Type: Permanent Full Time The Opportunity We are looking for an experienced Customer Service Manager to lead a busy Customer Service Centre supporting a responsive repairs and maintenance contract within the social housing sector. This is an exciting opportunity for a motivated leader with a passion for delivering exceptional customer service while driving operational performance. You will lead a team responsible for managing resident enquiries, repairs requests and complaints, ensuring a seamless customer journey from first contact through to resolution. Working closely with operational teams, planners and contractors, you'll play a key role in improving service delivery, enhancing customer satisfaction and ensuring repairs are delivered efficiently and in line with contractual KPIs. Key Responsibilities Lead, motivate and develop the Customer Service team to deliver outstanding customer service. Ensure all customer enquiries, repair requests and complaints are handled professionally and within agreed service levels. Oversee the day-to-day operation of the Customer Service Centre, ensuring performance targets and KPIs are consistently achieved. Support repairs planning activities, including scheduling, resource allocation and coordination of responsive maintenance works. Act as the escalation point for complex customer issues, ensuring timely and satisfactory resolutions. Work collaboratively with planners, supervisors, operatives and contractors to maximise appointment availability and improve service delivery. Monitor customer satisfaction, call handling, scheduling performance and operational productivity, using performance data to drive continuous improvement. Manage staffing levels, workforce planning and shift patterns to meet service demand. Identify training and development needs, supporting the ongoing growth and performance of the team. Drive service improvements through the implementation of new processes, systems and technologies. Produce regular performance reports and contribute to operational and strategic planning. Ensure compliance with relevant legislation, health and safety requirements, GDPR and safeguarding policies. About You To be successful in this role, you will have: Previous experience managing a customer service or contact centre within social housing, repairs, property services or a similar customer-focused environment. Experience supporting repairs scheduling, workforce planning or operational coordination. Strong knowledge of responsive repairs and maintenance service delivery. Experience using CRM, repairs management or scheduling systems. Proven leadership experience with the ability to motivate, coach and develop high-performing teams. Excellent communication and stakeholder management skills. Strong analytical skills with the ability to interpret service data and implement improvements. A customer-first approach with a focus on delivering high-quality outcomes. What's on Offer Salary up to £43,000 25 days annual leave plus bank holidays Company pension Life assurance Employee wellbeing and counselling support Retail and lifestyle discounts Enhanced family leave Career development and progression opportunities Employee recognition schemes Occupational sick pay If you're an experienced Customer Service Manager looking to join a growing organisation within the social housing sector, we'd love to hear from you.
Electrician - EICR £41669 Per Annum Maidstone Contract: Permanent - Full time We re looking for a qualified Electrician EICR to join our in-house Repairs and Maintenance team at Golding Homes. This role is primarily focused on completing Electrical Installation Condition Reports (EICRs) across our housing stock and carrying out all remedial works identified to ensure our customers homes are safe, compliant and well maintained. You ll play a critical role in delivering our in-house electrical compliance programme, working to high technical standards and helping us meet our statutory responsibilities. Where workload allows, you ll also support other electrical workstreams such as responsive repairs and voids. This is an exciting time to join Golding Homes. We re continuing to invest in our in-house services, strengthening customer experience and reinforcing our long-standing commitment to safety, quality homes and local communities. About the job As an Electrician EICR, your core responsibility will be inspection, testing and compliance. You ll: Carry out Electrical Installation Condition Reports (EICRs) in line with BS 7671 and best practice Accurately code observations, clearly identify defects and assess risk Complete all remedial works arising from EICRs within required timescales Ensure all certification and records are completed accurately using handheld devices Work to high standards of safety, quality and customer care at all times When required, you ll also support: Electrical repairs and maintenance Void property works Other electrical duties in line with service demand What you ll be doing Completing EICRs across domestic (and some commercial) properties Undertaking inspection, testing and fault finding using calibrated test equipment Carrying out remedial and compliance works identified during inspections Ensuring installations are left safe, compliant and serviceable Recording certification, reports and job information accurately Liaising professionally with customers and leaving homes clean and safe Managing materials, van stock, tools and company equipment responsibly Working collaboratively with supervisors, planners and colleagues Supporting apprentices and sharing good practice where required What we re looking for We re looking for a competent, detail-focused electrician who takes pride in doing inspection and testing work properly. You ll need: A recognised electrical apprenticeship NVQ Level 3 in Electrical Installation (or equivalent) Inspection & Testing qualification (C&G 2391 or C&G 2394 & 2395) City & Guilds 2382 current Wiring Regulations Strong experience in inspection, testing, fault finding and remedial works A strong understanding of electrical safety and compliance A full UK driving licence You ll be someone who: Understands that EICRs are about safety, accuracy and consistency Takes ownership of defects and sees remedials through to completion Communicates clearly and professionally with customers and colleagues Works well independently and as part of a team Is organised, proactive and committed to high standards What you ll get in return We want our people to feel supported, valued and able to do their best work. In return, we offer: A secure, permanent in-house role with a clear compliance focus Company vehicle and fuel card Mobile device, uniform and PPE 28 days annual leave + bank holidays per annum + Christmas Closure Ongoing training and upskilling opportunities Company pension contribution and life assurance Flexible benefits including: Health cash plan Additional holiday purchase Cycle to work scheme Onsite gym Retail discounts A basic DBS and full driving licence is required for this role. Ready to join us? Closing date: Midnight Friday 10 July 2026 We ll be shortlisting throughout the recruitment process and may close the vacancy early, so early applications are encouraged.
Jun 28, 2026
Full time
Electrician - EICR £41669 Per Annum Maidstone Contract: Permanent - Full time We re looking for a qualified Electrician EICR to join our in-house Repairs and Maintenance team at Golding Homes. This role is primarily focused on completing Electrical Installation Condition Reports (EICRs) across our housing stock and carrying out all remedial works identified to ensure our customers homes are safe, compliant and well maintained. You ll play a critical role in delivering our in-house electrical compliance programme, working to high technical standards and helping us meet our statutory responsibilities. Where workload allows, you ll also support other electrical workstreams such as responsive repairs and voids. This is an exciting time to join Golding Homes. We re continuing to invest in our in-house services, strengthening customer experience and reinforcing our long-standing commitment to safety, quality homes and local communities. About the job As an Electrician EICR, your core responsibility will be inspection, testing and compliance. You ll: Carry out Electrical Installation Condition Reports (EICRs) in line with BS 7671 and best practice Accurately code observations, clearly identify defects and assess risk Complete all remedial works arising from EICRs within required timescales Ensure all certification and records are completed accurately using handheld devices Work to high standards of safety, quality and customer care at all times When required, you ll also support: Electrical repairs and maintenance Void property works Other electrical duties in line with service demand What you ll be doing Completing EICRs across domestic (and some commercial) properties Undertaking inspection, testing and fault finding using calibrated test equipment Carrying out remedial and compliance works identified during inspections Ensuring installations are left safe, compliant and serviceable Recording certification, reports and job information accurately Liaising professionally with customers and leaving homes clean and safe Managing materials, van stock, tools and company equipment responsibly Working collaboratively with supervisors, planners and colleagues Supporting apprentices and sharing good practice where required What we re looking for We re looking for a competent, detail-focused electrician who takes pride in doing inspection and testing work properly. You ll need: A recognised electrical apprenticeship NVQ Level 3 in Electrical Installation (or equivalent) Inspection & Testing qualification (C&G 2391 or C&G 2394 & 2395) City & Guilds 2382 current Wiring Regulations Strong experience in inspection, testing, fault finding and remedial works A strong understanding of electrical safety and compliance A full UK driving licence You ll be someone who: Understands that EICRs are about safety, accuracy and consistency Takes ownership of defects and sees remedials through to completion Communicates clearly and professionally with customers and colleagues Works well independently and as part of a team Is organised, proactive and committed to high standards What you ll get in return We want our people to feel supported, valued and able to do their best work. In return, we offer: A secure, permanent in-house role with a clear compliance focus Company vehicle and fuel card Mobile device, uniform and PPE 28 days annual leave + bank holidays per annum + Christmas Closure Ongoing training and upskilling opportunities Company pension contribution and life assurance Flexible benefits including: Health cash plan Additional holiday purchase Cycle to work scheme Onsite gym Retail discounts A basic DBS and full driving licence is required for this role. Ready to join us? Closing date: Midnight Friday 10 July 2026 We ll be shortlisting throughout the recruitment process and may close the vacancy early, so early applications are encouraged.
Annual salary: up to £29,303.90 Planner Location: Milton Keynes - office based Contract Type: Full-Time, Permanent (42.5 hours per week, Monday to Friday) Salary Per Annum: £29,303.90 About Mears Group Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. About the Role We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Role Responsibilities Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Working on the call centre taking calls Role Criteria Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Call centre experience Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Company-wide Mears Fun Day to celebrate your hard work Volunteering leave to support community initiatives Mears Rewards - discounts on groceries, holidays, eye tests, and more Access to confidential EAP counselling and wellbeing support Family-friendly policies and flexible working support Share Save and You Earn schemes All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Beth Dunford () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jun 27, 2026
Full time
Annual salary: up to £29,303.90 Planner Location: Milton Keynes - office based Contract Type: Full-Time, Permanent (42.5 hours per week, Monday to Friday) Salary Per Annum: £29,303.90 About Mears Group Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. About the Role We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Role Responsibilities Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Working on the call centre taking calls Role Criteria Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Call centre experience Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Company-wide Mears Fun Day to celebrate your hard work Volunteering leave to support community initiatives Mears Rewards - discounts on groceries, holidays, eye tests, and more Access to confidential EAP counselling and wellbeing support Family-friendly policies and flexible working support Share Save and You Earn schemes All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Beth Dunford () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
MMP Consultancy are looking to recruit a Repairs Planner on a Ongoing basis, in Surrey. The Repairs Planner will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out in a timely and efficient manner. The successful candidate must have excellent organisational skills and the ability to plan and prioritise workloads. You will liaise with residents and contractors to ensure that all works are completed to a high standard. Main Responsibilities: Manage Operatives diaries. Planning repairs works for pre and post inspection, reactive and emergency repairs. Prioritising emergency works. Booking appointments and allocating works to the available operatives and following works from start through to completion. Ensure all relevant data is updated on a timely basis. Liaising with tenants and Operatives to arrange repairs. Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work. Take part in meetings, supervision, training as requested by the manager. Experience Required: Previous experience of working with a Housing Association / Local Authority or contractor in either a Planning, Scheduling or Customer Service capacity Excellent communicator, with strong organisational skills GCSEs at Grade C or above and including Mathematics and English Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment Experience of using database systems (Connect / Northgate / DRS) Construction related knowledge
Jun 27, 2026
Seasonal
MMP Consultancy are looking to recruit a Repairs Planner on a Ongoing basis, in Surrey. The Repairs Planner will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out in a timely and efficient manner. The successful candidate must have excellent organisational skills and the ability to plan and prioritise workloads. You will liaise with residents and contractors to ensure that all works are completed to a high standard. Main Responsibilities: Manage Operatives diaries. Planning repairs works for pre and post inspection, reactive and emergency repairs. Prioritising emergency works. Booking appointments and allocating works to the available operatives and following works from start through to completion. Ensure all relevant data is updated on a timely basis. Liaising with tenants and Operatives to arrange repairs. Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work. Take part in meetings, supervision, training as requested by the manager. Experience Required: Previous experience of working with a Housing Association / Local Authority or contractor in either a Planning, Scheduling or Customer Service capacity Excellent communicator, with strong organisational skills GCSEs at Grade C or above and including Mathematics and English Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment Experience of using database systems (Connect / Northgate / DRS) Construction related knowledge
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary 3-6 months Based in Kingston 13- 14.50 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades For your chance of securing this fantastic role please apply online now, or call Meg on (phone number removed) for more information.
Jun 27, 2026
Seasonal
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary 3-6 months Based in Kingston 13- 14.50 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades For your chance of securing this fantastic role please apply online now, or call Meg on (phone number removed) for more information.
Service Coordinator (Repairs & Engineering) East Leeds, just off the M1 28,000 - 31,000 + Outstanding Benefits HVAC Recruitment is working with a rapidly growing national engineering and home services organisation to recruit a Service Coordinator for its Leeds operation. This is an excellent opportunity for someone from a planning, scheduling, repairs, customer service or engineering support background who enjoys working in a fast-paced environment and being at the centre of a busy operation. As a Service Coordinator, you'll be responsible for coordinating engineers, managing repair requests, liaising with customers and ensuring jobs are completed efficiently and on time. The role would suit candidates currently working as a Service Coordinator, Repairs Coordinator, Maintenance Coordinator, Engineering Coordinator, Scheduler, Planner or Helpdesk Coordinator. The Role You will be responsible for managing incoming repair requests, coordinating engineer attendance, updating customers, resolving scheduling issues and ensuring a high standard of customer service throughout the repair process. Working closely with engineers and operational teams, you'll play a key role in ensuring jobs are completed safely, efficiently and within agreed service levels. The Package The salary is 28,000 - 31,000 depending on experience, however the overall package is considerably stronger than most comparable roles in the region. Benefits include: 30 days annual leave plus bank holidays, private medical cover, life assurance, enhanced family-friendly policies, company pension, free breakfast, complimentary fruit, tea and coffee, regular social events and ongoing training and development. The company has invested heavily in creating a modern working environment and offers genuine long-term career progression. A number of employees have progressed from operational support positions into technical, management and leadership roles as the business has grown. Requirements Strong communication skills, good organisational ability, confidence working with customers and engineers, excellent attention to detail and the ability to remain calm when managing multiple priorities. Previous experience within planning, scheduling, repairs, maintenance, facilities management, housing, engineering or service environments would be advantageous. If you're looking for a long-term opportunity with a growing organisation that genuinely invests in its people, we'd love to hear from you.
Jun 27, 2026
Full time
Service Coordinator (Repairs & Engineering) East Leeds, just off the M1 28,000 - 31,000 + Outstanding Benefits HVAC Recruitment is working with a rapidly growing national engineering and home services organisation to recruit a Service Coordinator for its Leeds operation. This is an excellent opportunity for someone from a planning, scheduling, repairs, customer service or engineering support background who enjoys working in a fast-paced environment and being at the centre of a busy operation. As a Service Coordinator, you'll be responsible for coordinating engineers, managing repair requests, liaising with customers and ensuring jobs are completed efficiently and on time. The role would suit candidates currently working as a Service Coordinator, Repairs Coordinator, Maintenance Coordinator, Engineering Coordinator, Scheduler, Planner or Helpdesk Coordinator. The Role You will be responsible for managing incoming repair requests, coordinating engineer attendance, updating customers, resolving scheduling issues and ensuring a high standard of customer service throughout the repair process. Working closely with engineers and operational teams, you'll play a key role in ensuring jobs are completed safely, efficiently and within agreed service levels. The Package The salary is 28,000 - 31,000 depending on experience, however the overall package is considerably stronger than most comparable roles in the region. Benefits include: 30 days annual leave plus bank holidays, private medical cover, life assurance, enhanced family-friendly policies, company pension, free breakfast, complimentary fruit, tea and coffee, regular social events and ongoing training and development. The company has invested heavily in creating a modern working environment and offers genuine long-term career progression. A number of employees have progressed from operational support positions into technical, management and leadership roles as the business has grown. Requirements Strong communication skills, good organisational ability, confidence working with customers and engineers, excellent attention to detail and the ability to remain calm when managing multiple priorities. Previous experience within planning, scheduling, repairs, maintenance, facilities management, housing, engineering or service environments would be advantageous. If you're looking for a long-term opportunity with a growing organisation that genuinely invests in its people, we'd love to hear from you.
Senior Planner - Social Housing Repairs & Maintenance Based in Kingston Full-Time, Temporary position 3-6 months Hourly Rate: 14.50- 16.30 an hour We are working with a leading Social Housing contractor to recruit a proactive and experienced Senior Planner to join their team, to be based in their office in Kingston. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Senior Planner, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in social housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information and your chance of securing this role please apply online now or call Meg on (phone number removed)!
Jun 27, 2026
Seasonal
Senior Planner - Social Housing Repairs & Maintenance Based in Kingston Full-Time, Temporary position 3-6 months Hourly Rate: 14.50- 16.30 an hour We are working with a leading Social Housing contractor to recruit a proactive and experienced Senior Planner to join their team, to be based in their office in Kingston. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Senior Planner, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in social housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information and your chance of securing this role please apply online now or call Meg on (phone number removed)!
Annual salary: up to £30,962.61 Planner Location: Ilford Full time / Permanent Salary: £30,962.61 Hours: 42.5 hours Monday - Friday Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Olivia Elias () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jun 27, 2026
Full time
Annual salary: up to £30,962.61 Planner Location: Ilford Full time / Permanent Salary: £30,962.61 Hours: 42.5 hours Monday - Friday Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Olivia Elias () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Annual salary: up to £32,091.99 Planner Location: Rotherham Full time / Permanent Salary: £32,091.99 Hours: 42.5 hours Monday - Friday shift patters covering from 7.30am - 6pm Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jun 27, 2026
Full time
Annual salary: up to £32,091.99 Planner Location: Rotherham Full time / Permanent Salary: £32,091.99 Hours: 42.5 hours Monday - Friday shift patters covering from 7.30am - 6pm Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across the UK. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. The Role We re looking for a skilled and conscientious Damp & Mould Operative to join our NHG contract team. You ll play a key role in improving residents living conditions by identifying, treating, and preventing damp, mould and condensation issues within occupied properties. This is a hands-on role requiring practical repair skills, a good eye for detail, and a strong commitment to resident care and health & safety. Responsibilities Carry out damp and mould inspections in occupied residential properties. Diagnose and treat issues caused by damp, condensation or mould. Apply anti-mould treatments and undertake minor repairs, including: Patch plastering and redecoration Painting and sealing affected areas Minor joinery or repair works where required Record inspection findings and completed works using the Axis mobile app. Collaborate with supervisors, planners and admin teams to ensure smooth delivery and accurate reporting. Communicate professionally with residents, providing clear information and reassurance. Ensure compliance with all Health & Safety regulations and site procedures. Support Axis s commitment to sustainability and quality workmanship. Work across occupied residential properties and be available to participate in out-of-hours support or emergency callout rota when required. About You You re a practical and customer-focused tradesperson who understands the importance of safe, healthy homes. You have good general repair skills, take pride in a tidy, durable finish, and communicate well with residents and colleagues. Requirements Experience in damp and mould remediation, property maintenance or general building repair Skills in painting, plastering or redecoration essential Strong understanding of moisture, ventilation and condensation causes Full UK driving licence and well-maintained tool kit Good communication and customer service skills Awareness of Health & Safety procedures and PPE use Benefits Salary up to £38325 depending upon experience Company van and fuel card for work purposes 23 days annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within . Our Commitment Many faces, One Axis. We re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you re a Damp and Mould Operative who takes pride in quality workmanship and values making a real impact in residents homes, we d love to hear from you.
Jun 26, 2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across the UK. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. The Role We re looking for a skilled and conscientious Damp & Mould Operative to join our NHG contract team. You ll play a key role in improving residents living conditions by identifying, treating, and preventing damp, mould and condensation issues within occupied properties. This is a hands-on role requiring practical repair skills, a good eye for detail, and a strong commitment to resident care and health & safety. Responsibilities Carry out damp and mould inspections in occupied residential properties. Diagnose and treat issues caused by damp, condensation or mould. Apply anti-mould treatments and undertake minor repairs, including: Patch plastering and redecoration Painting and sealing affected areas Minor joinery or repair works where required Record inspection findings and completed works using the Axis mobile app. Collaborate with supervisors, planners and admin teams to ensure smooth delivery and accurate reporting. Communicate professionally with residents, providing clear information and reassurance. Ensure compliance with all Health & Safety regulations and site procedures. Support Axis s commitment to sustainability and quality workmanship. Work across occupied residential properties and be available to participate in out-of-hours support or emergency callout rota when required. About You You re a practical and customer-focused tradesperson who understands the importance of safe, healthy homes. You have good general repair skills, take pride in a tidy, durable finish, and communicate well with residents and colleagues. Requirements Experience in damp and mould remediation, property maintenance or general building repair Skills in painting, plastering or redecoration essential Strong understanding of moisture, ventilation and condensation causes Full UK driving licence and well-maintained tool kit Good communication and customer service skills Awareness of Health & Safety procedures and PPE use Benefits Salary up to £38325 depending upon experience Company van and fuel card for work purposes 23 days annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within . Our Commitment Many faces, One Axis. We re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you re a Damp and Mould Operative who takes pride in quality workmanship and values making a real impact in residents homes, we d love to hear from you.
Electrician - EICR £41669 Per Annum Maidstone Contract: Permanent - Full time We're looking for a qualified Electrician - EICR to join our in-house Repairs and Maintenance team at Golding Homes. This role is primarily focused on completing Electrical Installation Condition Reports (EICRs) across our housing stock and carrying out all remedial works identified to ensure our customers' homes are safe, compliant and well maintained. You'll play a critical role in delivering our in-house electrical compliance programme, working to high technical standards and helping us meet our statutory responsibilities. Where workload allows, you'll also support other electrical workstreams such as responsive repairs and voids. This is an exciting time to join Golding Homes. We're continuing to invest in our in-house services, strengthening customer experience and reinforcing our long-standing commitment to safety, quality homes and local communities. About the job As an Electrician - EICR, your core responsibility will be inspection, testing and compliance. You'll: Carry out Electrical Installation Condition Reports (EICRs) in line with BS 7671 and best practice Accurately code observations, clearly identify defects and assess risk Complete all remedial works arising from EICRs within required timescales Ensure all certification and records are completed accurately using handheld devices Work to high standards of safety, quality and customer care at all times When required, you'll also support: Electrical repairs and maintenance Void property works Other electrical duties in line with service demand What you'll be doing Completing EICRs across domestic (and some commercial) properties Undertaking inspection, testing and fault finding using calibrated test equipment Carrying out remedial and compliance works identified during inspections Ensuring installations are left safe, compliant and serviceable Recording certification, reports and job information accurately Liaising professionally with customers and leaving homes clean and safe Managing materials, van stock, tools and company equipment responsibly Working collaboratively with supervisors, planners and colleagues Supporting apprentices and sharing good practice where required What we're looking for We're looking for a competent, detail-focused electrician who takes pride in doing inspection and testing work properly. You'll need: A recognised electrical apprenticeship NVQ Level 3 in Electrical Installation (or equivalent) Inspection & Testing qualification (C&G 2391 or C&G 2394 & 2395) City & Guilds 2382 - current Wiring Regulations Strong experience in inspection, testing, fault finding and remedial works A strong understanding of electrical safety and compliance A full UK driving licence You'll be someone who: Understands that EICRs are about safety, accuracy and consistency Takes ownership of defects and sees remedials through to completion Communicates clearly and professionally with customers and colleagues Works well independently and as part of a team Is organised, proactive and committed to high standards What you'll get in return We want our people to feel supported, valued and able to do their best work. In return, we offer: A secure, permanent in-house role with a clear compliance focus Company vehicle and fuel card Mobile device, uniform and PPE 28 days annual leave + bank holidays per annum + Christmas Closure Ongoing training and upskilling opportunities Company pension contribution and life assurance Flexible benefits including: Health cash plan Additional holiday purchase Cycle to work scheme Onsite gym Retail discounts A basic DBS and full driving licence is required for this role. Ready to join us? Closing date: Midnight Friday 10 July 2026 We'll be shortlisting throughout the recruitment process and may close the vacancy early, so early applications are encouraged.
Jun 25, 2026
Full time
Electrician - EICR £41669 Per Annum Maidstone Contract: Permanent - Full time We're looking for a qualified Electrician - EICR to join our in-house Repairs and Maintenance team at Golding Homes. This role is primarily focused on completing Electrical Installation Condition Reports (EICRs) across our housing stock and carrying out all remedial works identified to ensure our customers' homes are safe, compliant and well maintained. You'll play a critical role in delivering our in-house electrical compliance programme, working to high technical standards and helping us meet our statutory responsibilities. Where workload allows, you'll also support other electrical workstreams such as responsive repairs and voids. This is an exciting time to join Golding Homes. We're continuing to invest in our in-house services, strengthening customer experience and reinforcing our long-standing commitment to safety, quality homes and local communities. About the job As an Electrician - EICR, your core responsibility will be inspection, testing and compliance. You'll: Carry out Electrical Installation Condition Reports (EICRs) in line with BS 7671 and best practice Accurately code observations, clearly identify defects and assess risk Complete all remedial works arising from EICRs within required timescales Ensure all certification and records are completed accurately using handheld devices Work to high standards of safety, quality and customer care at all times When required, you'll also support: Electrical repairs and maintenance Void property works Other electrical duties in line with service demand What you'll be doing Completing EICRs across domestic (and some commercial) properties Undertaking inspection, testing and fault finding using calibrated test equipment Carrying out remedial and compliance works identified during inspections Ensuring installations are left safe, compliant and serviceable Recording certification, reports and job information accurately Liaising professionally with customers and leaving homes clean and safe Managing materials, van stock, tools and company equipment responsibly Working collaboratively with supervisors, planners and colleagues Supporting apprentices and sharing good practice where required What we're looking for We're looking for a competent, detail-focused electrician who takes pride in doing inspection and testing work properly. You'll need: A recognised electrical apprenticeship NVQ Level 3 in Electrical Installation (or equivalent) Inspection & Testing qualification (C&G 2391 or C&G 2394 & 2395) City & Guilds 2382 - current Wiring Regulations Strong experience in inspection, testing, fault finding and remedial works A strong understanding of electrical safety and compliance A full UK driving licence You'll be someone who: Understands that EICRs are about safety, accuracy and consistency Takes ownership of defects and sees remedials through to completion Communicates clearly and professionally with customers and colleagues Works well independently and as part of a team Is organised, proactive and committed to high standards What you'll get in return We want our people to feel supported, valued and able to do their best work. In return, we offer: A secure, permanent in-house role with a clear compliance focus Company vehicle and fuel card Mobile device, uniform and PPE 28 days annual leave + bank holidays per annum + Christmas Closure Ongoing training and upskilling opportunities Company pension contribution and life assurance Flexible benefits including: Health cash plan Additional holiday purchase Cycle to work scheme Onsite gym Retail discounts A basic DBS and full driving licence is required for this role. Ready to join us? Closing date: Midnight Friday 10 July 2026 We'll be shortlisting throughout the recruitment process and may close the vacancy early, so early applications are encouraged.
Electrical Assembler Test Engineer Days 37 hours per week + OT 33 Days Holidays + Exc Benefits Leading specialist manufacturer with global presence Our client, based in Oldham, has a reputation for innovation and they consistently lead in their chosen industry sector. They have enjoyed continued growth in both the domestic and export markets and have a strong order book and an exciting future. Due to continued growth we are looking to recruit an experienced Electrical Assembler & Test Engineer to join their team. The role is primarily focused on electrical and functional testing, fault diagnosis, and regulatory compliance with assembly and production support activities undertaken where required. Key duties include; To carry out the electrical assembly of parts, sub- assemblies and products in line with the requirements of engineering drawings. To prepare products for testing, including powering up products and carrying out pre- test safety checks. Undertake electrical panel wiring and control system assembly in accordance with engineering drawings and wiring schedules Carry out mechanical assembly, sub-assemblies and complete units where required Support production builds to ensure products are completed on time, to specification, and to quality standards To follow Company Quality Control procedures i.e. ISO(Apply online only) To test products in line with Company procedures To maintain production in line with the production plan and instructions from the departmental supervisor/planner to ensure that other production departments are supplied with products and parts to maintain their own plan. To carry out, where appropriate, repairs and maintenance to plant and equipment Occasional site work To be considered for this position the successful candidate must have; Proven experience in electrical testing and fault-finding of electromechanical equipment Electrical panel wiring and control system experience Ability to read and interpret electrical schematics, wiring diagrams, and engineering drawings Strong understanding of electrical safety and compliance requirements Experience working within a structured production or test environment Ability to work independently and as part of a team with a high level of attention to detail Strong problem-solving and diagnostic skills 18thEdition Absolutely an advantage! Hours of work are 37 per week, Monday to Friday or there is an option to work a 9 day fortnight giving you every other Friday off. you are seeking a new opportunity with an established growing company please send your CV to Chris Chambury at The Recruitment Fix.
Jun 25, 2026
Full time
Electrical Assembler Test Engineer Days 37 hours per week + OT 33 Days Holidays + Exc Benefits Leading specialist manufacturer with global presence Our client, based in Oldham, has a reputation for innovation and they consistently lead in their chosen industry sector. They have enjoyed continued growth in both the domestic and export markets and have a strong order book and an exciting future. Due to continued growth we are looking to recruit an experienced Electrical Assembler & Test Engineer to join their team. The role is primarily focused on electrical and functional testing, fault diagnosis, and regulatory compliance with assembly and production support activities undertaken where required. Key duties include; To carry out the electrical assembly of parts, sub- assemblies and products in line with the requirements of engineering drawings. To prepare products for testing, including powering up products and carrying out pre- test safety checks. Undertake electrical panel wiring and control system assembly in accordance with engineering drawings and wiring schedules Carry out mechanical assembly, sub-assemblies and complete units where required Support production builds to ensure products are completed on time, to specification, and to quality standards To follow Company Quality Control procedures i.e. ISO(Apply online only) To test products in line with Company procedures To maintain production in line with the production plan and instructions from the departmental supervisor/planner to ensure that other production departments are supplied with products and parts to maintain their own plan. To carry out, where appropriate, repairs and maintenance to plant and equipment Occasional site work To be considered for this position the successful candidate must have; Proven experience in electrical testing and fault-finding of electromechanical equipment Electrical panel wiring and control system experience Ability to read and interpret electrical schematics, wiring diagrams, and engineering drawings Strong understanding of electrical safety and compliance requirements Experience working within a structured production or test environment Ability to work independently and as part of a team with a high level of attention to detail Strong problem-solving and diagnostic skills 18thEdition Absolutely an advantage! Hours of work are 37 per week, Monday to Friday or there is an option to work a 9 day fortnight giving you every other Friday off. you are seeking a new opportunity with an established growing company please send your CV to Chris Chambury at The Recruitment Fix.
Planner Based in Lambeth Temp-Perm Fully Office based About the Role We are seeking an organised and proactive Planner to join our social housing team. The successful candidate will be responsible for scheduling and coordinating repairs, maintenance, and operational works to ensure excellent service delivery to residents and clients. Working closely with operatives, supervisors, subcontractors, and residents, the Planner will ensure appointments are efficiently arranged, resources are effectively allocated, and all works are completed within agreed service levels and contractual requirements. Key Responsibilities Schedule and allocate repair, maintenance, and void property works to operatives and subcontractors. Manage diaries and workloads to maximise productivity and meet performance targets. Liaise with residents to arrange, confirm, and amend appointments as required. Monitor job progress and make adjustments to schedules in response to changing priorities. Ensure emergency, urgent, and routine repairs are appropriately prioritised. Maintain accurate records within internal systems and databases. Communicate effectively with operatives, supervisors, and client representatives regarding work allocation and job status. Track outstanding works and follow up to ensure timely completion. Identify scheduling conflicts and proactively implement solutions. Support the delivery of contractual KPIs and service standards. Handle resident enquiries professionally and provide updates on repair appointments. Produce reports and planning information as required by management. Skills and Experience Essential Previous experience in a planning, scheduling, or coordination role. Experience working within social housing, repairs and maintenance, construction, or a similar service environment. Strong organisational and time management skills. Excellent communication and customer service abilities. Ability to work effectively in a fast-paced office environment. Competent in Microsoft Office applications, particularly Outlook, Excel, and Word. Ability to prioritise workloads and manage multiple tasks simultaneously. Strong attention to detail and problem-solving skills.
Jun 25, 2026
Contractor
Planner Based in Lambeth Temp-Perm Fully Office based About the Role We are seeking an organised and proactive Planner to join our social housing team. The successful candidate will be responsible for scheduling and coordinating repairs, maintenance, and operational works to ensure excellent service delivery to residents and clients. Working closely with operatives, supervisors, subcontractors, and residents, the Planner will ensure appointments are efficiently arranged, resources are effectively allocated, and all works are completed within agreed service levels and contractual requirements. Key Responsibilities Schedule and allocate repair, maintenance, and void property works to operatives and subcontractors. Manage diaries and workloads to maximise productivity and meet performance targets. Liaise with residents to arrange, confirm, and amend appointments as required. Monitor job progress and make adjustments to schedules in response to changing priorities. Ensure emergency, urgent, and routine repairs are appropriately prioritised. Maintain accurate records within internal systems and databases. Communicate effectively with operatives, supervisors, and client representatives regarding work allocation and job status. Track outstanding works and follow up to ensure timely completion. Identify scheduling conflicts and proactively implement solutions. Support the delivery of contractual KPIs and service standards. Handle resident enquiries professionally and provide updates on repair appointments. Produce reports and planning information as required by management. Skills and Experience Essential Previous experience in a planning, scheduling, or coordination role. Experience working within social housing, repairs and maintenance, construction, or a similar service environment. Strong organisational and time management skills. Excellent communication and customer service abilities. Ability to work effectively in a fast-paced office environment. Competent in Microsoft Office applications, particularly Outlook, Excel, and Word. Ability to prioritise workloads and manage multiple tasks simultaneously. Strong attention to detail and problem-solving skills.