Business Development Manager - Subscriptions £40,000 - £45,000 Base + £40,000 Projected Commission (Uncapped) Hybrid London Leading media business seeks commercially minded Business Development Manager to lead and grow their membership proposition while driving engagement, retention and revenue. This is a pivotal role responsible for the end-to end member journey -from acquisition and onboarding through to engagement and renewal. The role will work closely with marketing, sales and senior stakeholders to maximise both member value and commercial performance. The ideal candidate will be confident managing relationships at all levels, comfortable selling to senior industry individuals, highly organised, and passionate about delivering exceptional member experiences. Key Responsibilities: Membership Growth, Sales & Customer Success - Own the full membership life cycle taking accountability for membership acquisition, engagement, retention and renewal. Product Development & Proposition Enhancement - Play a key role in the ongoing development and evolution of the membership product, ensuring it remains relevant, differentiated and commercially strong. Profile Required: Proven experience selling a b2b membership licensed offering with consistent track record in delivering excellent revenue - 2 years approx. Background in Subscription Sales highly desirable. Ideally degree educated Strong sales ethic Collaborative - great team player Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jun 19, 2026
Full time
Business Development Manager - Subscriptions £40,000 - £45,000 Base + £40,000 Projected Commission (Uncapped) Hybrid London Leading media business seeks commercially minded Business Development Manager to lead and grow their membership proposition while driving engagement, retention and revenue. This is a pivotal role responsible for the end-to end member journey -from acquisition and onboarding through to engagement and renewal. The role will work closely with marketing, sales and senior stakeholders to maximise both member value and commercial performance. The ideal candidate will be confident managing relationships at all levels, comfortable selling to senior industry individuals, highly organised, and passionate about delivering exceptional member experiences. Key Responsibilities: Membership Growth, Sales & Customer Success - Own the full membership life cycle taking accountability for membership acquisition, engagement, retention and renewal. Product Development & Proposition Enhancement - Play a key role in the ongoing development and evolution of the membership product, ensuring it remains relevant, differentiated and commercially strong. Profile Required: Proven experience selling a b2b membership licensed offering with consistent track record in delivering excellent revenue - 2 years approx. Background in Subscription Sales highly desirable. Ideally degree educated Strong sales ethic Collaborative - great team player Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Have you got experience within publishing, media or a subscription-led business? Would you like to join one of the world's most established motor racing media brands, and help build modern, data driven marketing information for a digital-first audience? Redwood has partnered with a well-established motor racing media brand who are looking for a commercially minded, hands-on Digital Marketing Manager to lead and execute marketing activity across subscriptions, digital products, ecommerce, events and audience growth, while optimising the systems, journeys, and processes that power our client's marketing operation. This role is ideal for someone who combines strong marketing fundamentals with a technical understanding, with experience working in a media, subscription or publishing environment, and a clear understanding of what drives measurable growth. This role offers hybrid working with around 3 days in their London office. What You'll be Doing You'll be responsible for driving audience engagement and commercial outcomes across multiple, platforms and products, working closely with senior management and cross-functional teams, including editorial, product, subscriptions and commercial. Some of the key responsibilities will include: Planning, managing and optimising multi-channel campaigns across subscriptions, ecommerce, events, editorial and brand activity. Own customer acquisitions, engagement and retention across digital and subscription products. Build and optimise lifecycle marketing journeys, including onboarding, retention, win-back, renewal campaigns Execute and improve campaigns across email, paid social and/or social, partnerships, landing pages, web campaigns. Analyse performance using data, to improve, conversion, engagement, ROI Collaborate with product and development teams to improve customer journeys, tracking and digital experiences. Contribute to wider audience growth and digital transformation initiatives. Who We're Looking For: The successful person will have demonstrable experience in digital marketing, subscriptions or audience growth, from a publishing, media, or subscription-led business (essential). You should have a strong understanding of subscription, marketing, customer acquisition, retention and lifecycle marketing, and solid hands-on experience with CRM and marketing automation platforms. Strong analytical and reporting skills are essential for this role as is experience of working with data, segmentation and campaign measurement. You will have an understanding or how marketing systems, websites, ecommerce platforms and subscriptions platforms connect and will have strong capability across both creative and strategic marketing, technical measurement, automation and platform integration. If you have the right background, and someone who enjoys turning marketing strategy into measurable growth, this could be your next exciting new role. For further information, please send your CV and a short cover note outlining your interest to:
Jun 19, 2026
Full time
Have you got experience within publishing, media or a subscription-led business? Would you like to join one of the world's most established motor racing media brands, and help build modern, data driven marketing information for a digital-first audience? Redwood has partnered with a well-established motor racing media brand who are looking for a commercially minded, hands-on Digital Marketing Manager to lead and execute marketing activity across subscriptions, digital products, ecommerce, events and audience growth, while optimising the systems, journeys, and processes that power our client's marketing operation. This role is ideal for someone who combines strong marketing fundamentals with a technical understanding, with experience working in a media, subscription or publishing environment, and a clear understanding of what drives measurable growth. This role offers hybrid working with around 3 days in their London office. What You'll be Doing You'll be responsible for driving audience engagement and commercial outcomes across multiple, platforms and products, working closely with senior management and cross-functional teams, including editorial, product, subscriptions and commercial. Some of the key responsibilities will include: Planning, managing and optimising multi-channel campaigns across subscriptions, ecommerce, events, editorial and brand activity. Own customer acquisitions, engagement and retention across digital and subscription products. Build and optimise lifecycle marketing journeys, including onboarding, retention, win-back, renewal campaigns Execute and improve campaigns across email, paid social and/or social, partnerships, landing pages, web campaigns. Analyse performance using data, to improve, conversion, engagement, ROI Collaborate with product and development teams to improve customer journeys, tracking and digital experiences. Contribute to wider audience growth and digital transformation initiatives. Who We're Looking For: The successful person will have demonstrable experience in digital marketing, subscriptions or audience growth, from a publishing, media, or subscription-led business (essential). You should have a strong understanding of subscription, marketing, customer acquisition, retention and lifecycle marketing, and solid hands-on experience with CRM and marketing automation platforms. Strong analytical and reporting skills are essential for this role as is experience of working with data, segmentation and campaign measurement. You will have an understanding or how marketing systems, websites, ecommerce platforms and subscriptions platforms connect and will have strong capability across both creative and strategic marketing, technical measurement, automation and platform integration. If you have the right background, and someone who enjoys turning marketing strategy into measurable growth, this could be your next exciting new role. For further information, please send your CV and a short cover note outlining your interest to:
Customer Marketing Manager (Subscriptions) Location: Hybrid working - 4 days from home, 1 day per week in the Maidstone office Circa 35k The Company Our client is one of the UK's leading independent media businesses, producing specialist magazines, digital content and live events across highly engaged niche sectors including motorsport, aviation, transport, music, gardening, railways and equestrian lifestyle. From iconic titles and trusted editorial brands to major exhibitions and community-focused events, our client's portfolio sits at the heart of the audiences it serves. Across print and digital platforms, the business brings together readers, enthusiasts and industry professionals through high-quality content, insight and experiences. As its subscriptions business continues to grow, our client is investing in customer marketing, audience insight and digital innovation to deepen audience engagement and drive long-term subscriber value. About the Role Our client is seeking a commercially minded Customer Marketing Manager to drive subscriber growth and retention across a portfolio of enthusiast brands spanning motorcycling, modelling and railways. This hands-on role offers real ownership of acquisition, engagement and retention activity. Working across digital and traditional channels, you'll use customer insight, testing and creative campaigns to grow subscriptions and maximise customer lifetime value. Partnering closely with editorial, publishing and marketing teams, you'll help shape customer journeys, influence commercial performance and identify new growth opportunities in a dynamic media environment. With responsibility for several established subscription brands, you'll have the opportunity to directly influence revenue growth, customer engagement and long-term audience value. This is an excellent opportunity for a subscription, membership or DTC marketer looking to broaden their impact across multiple brands. If you combine data-driven decision-making with creative thinking and enjoy delivering measurable results, we'd love to hear from you. Key Responsibilities Subscription Growth & Retention: Develop and deliver audience-led acquisition, engagement and retention strategies across a portfolio of subscription brands Drive subscription volume, revenue and profitability against agreed targets Increase subscriber lifetime value through effective renewal, retention and engagement activity Identify new opportunities to grow audiences and improve customer performance Campaign Management: Plan, execute and optimise multi-channel marketing campaigns across: Email marketing Paid and organic social media Brand websites In-magazine promotions Affiliate partnerships Events and partnerships Manage seasonal promotional campaigns alongside the wider subscriptions team Lead test-and-learn initiatives across pricing, offers, payment methods, messaging and audience targeting Monitor campaign performance and implement continuous improvements Data & Insights: Use customer and subscription data to inform marketing decisions and uncover growth opportunities Analyse campaign performance and present actionable insights and recommendations Support customer acquisition initiatives, including newsletter sign-ups and lead generation activity Manage budgeting, forecasting and monthly reporting for assigned brands Collaboration & Brand Development: Build strong relationships with publishers, editors and cross-functional teams Work closely with editorial, publishing and commercial stakeholders to deliver business objectives Identify cross-selling and partnership opportunities across internal and third-party audiences Contribute to wider portfolio initiatives and strategic business projects What We're Looking For Essential Skills & Experience: Subscription, membership or other recurring revenue marketing experience within a DTC environment Experience delivering acquisition, retention and customer engagement campaigns Experience working within subscription, membership or recurring revenue business models Strong analytical mindset with the ability to turn data into actionable insights Experience managing campaigns across email, social and paid digital channels Understanding of A/B testing, optimisation and customer segmentation Strong Excel, reporting and campaign analysis skills Excellent organisation, project management and stakeholder management abilities A proactive, collaborative and commercially focused approach Strong communication skills with the ability to influence stakeholders at all levels Desirable: Experience using customer databases or Single Customer View (SCV) platforms Familiarity with ESPs (Email Service Providers), Meta Business Suite and Google Ads Experience within subscriptions, publishing, media, membership or other customer-led businesses Benefits Salary up to 35,000 per annum Hybrid working - 1 day per week in the office 25 days holiday plus bank holidays Additional day off for your birthday Company pension scheme Opportunities for career development and progression The chance to work across a portfolio of well-known enthusiast brands with highly engaged audiences
Jun 16, 2026
Full time
Customer Marketing Manager (Subscriptions) Location: Hybrid working - 4 days from home, 1 day per week in the Maidstone office Circa 35k The Company Our client is one of the UK's leading independent media businesses, producing specialist magazines, digital content and live events across highly engaged niche sectors including motorsport, aviation, transport, music, gardening, railways and equestrian lifestyle. From iconic titles and trusted editorial brands to major exhibitions and community-focused events, our client's portfolio sits at the heart of the audiences it serves. Across print and digital platforms, the business brings together readers, enthusiasts and industry professionals through high-quality content, insight and experiences. As its subscriptions business continues to grow, our client is investing in customer marketing, audience insight and digital innovation to deepen audience engagement and drive long-term subscriber value. About the Role Our client is seeking a commercially minded Customer Marketing Manager to drive subscriber growth and retention across a portfolio of enthusiast brands spanning motorcycling, modelling and railways. This hands-on role offers real ownership of acquisition, engagement and retention activity. Working across digital and traditional channels, you'll use customer insight, testing and creative campaigns to grow subscriptions and maximise customer lifetime value. Partnering closely with editorial, publishing and marketing teams, you'll help shape customer journeys, influence commercial performance and identify new growth opportunities in a dynamic media environment. With responsibility for several established subscription brands, you'll have the opportunity to directly influence revenue growth, customer engagement and long-term audience value. This is an excellent opportunity for a subscription, membership or DTC marketer looking to broaden their impact across multiple brands. If you combine data-driven decision-making with creative thinking and enjoy delivering measurable results, we'd love to hear from you. Key Responsibilities Subscription Growth & Retention: Develop and deliver audience-led acquisition, engagement and retention strategies across a portfolio of subscription brands Drive subscription volume, revenue and profitability against agreed targets Increase subscriber lifetime value through effective renewal, retention and engagement activity Identify new opportunities to grow audiences and improve customer performance Campaign Management: Plan, execute and optimise multi-channel marketing campaigns across: Email marketing Paid and organic social media Brand websites In-magazine promotions Affiliate partnerships Events and partnerships Manage seasonal promotional campaigns alongside the wider subscriptions team Lead test-and-learn initiatives across pricing, offers, payment methods, messaging and audience targeting Monitor campaign performance and implement continuous improvements Data & Insights: Use customer and subscription data to inform marketing decisions and uncover growth opportunities Analyse campaign performance and present actionable insights and recommendations Support customer acquisition initiatives, including newsletter sign-ups and lead generation activity Manage budgeting, forecasting and monthly reporting for assigned brands Collaboration & Brand Development: Build strong relationships with publishers, editors and cross-functional teams Work closely with editorial, publishing and commercial stakeholders to deliver business objectives Identify cross-selling and partnership opportunities across internal and third-party audiences Contribute to wider portfolio initiatives and strategic business projects What We're Looking For Essential Skills & Experience: Subscription, membership or other recurring revenue marketing experience within a DTC environment Experience delivering acquisition, retention and customer engagement campaigns Experience working within subscription, membership or recurring revenue business models Strong analytical mindset with the ability to turn data into actionable insights Experience managing campaigns across email, social and paid digital channels Understanding of A/B testing, optimisation and customer segmentation Strong Excel, reporting and campaign analysis skills Excellent organisation, project management and stakeholder management abilities A proactive, collaborative and commercially focused approach Strong communication skills with the ability to influence stakeholders at all levels Desirable: Experience using customer databases or Single Customer View (SCV) platforms Familiarity with ESPs (Email Service Providers), Meta Business Suite and Google Ads Experience within subscriptions, publishing, media, membership or other customer-led businesses Benefits Salary up to 35,000 per annum Hybrid working - 1 day per week in the office 25 days holiday plus bank holidays Additional day off for your birthday Company pension scheme Opportunities for career development and progression The chance to work across a portfolio of well-known enthusiast brands with highly engaged audiences
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Oct 01, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Oct 01, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Oct 01, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Oct 01, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
