Red Snapper Recruitment Limited
Southampton, Hampshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Refuge Service Manager - Domestic Abuse Services Location: Southampton (Refuge-Based) Salary: 32,968 per annum Hours: 40 hours per week, Monday to Friday Contract: Full-Time, Permanent Female Applicants Only This post is restricted to female applicants under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity and safety of residents. Make a Difference Every Day We are seeking an experienced and passionate Refuge Service Manager to lead a dedicated domestic abuse service supporting women and children who have experienced abuse. This is an exciting opportunity for a skilled manager who is committed to empowering survivors, delivering high-quality support services, and leading a specialist team to achieve positive outcomes. Working within a refuge setting, you will play a key role in ensuring survivors receive safe, trauma-informed and person-centred support, helping them rebuild their lives and move towards independence. About the Role As Refuge Service Manager, you will be responsible for the day-to-day management and development of the refuge service, ensuring the delivery of high-quality support that meets contractual, safeguarding and regulatory requirements. You will lead and motivate a team of specialist Domestic Abuse Case Workers, oversee service performance, manage referrals and occupancy, and maintain strong partnerships with local agencies and stakeholders. This is a rewarding leadership role where your expertise will directly impact the lives of survivors and their families. Key Responsibilities Lead and manage the refuge service, ensuring excellent standards of support and service delivery. Supervise, support and develop a team of specialist domestic abuse professionals. Ensure safeguarding policies and procedures are effectively implemented and monitored. Manage referrals, admissions and departures within the refuge. Monitor service performance, quality standards and outcomes. Develop and maintain strong relationships with external agencies, local authorities and partner organisations. Ensure compliance with housing, health and safety, and domestic abuse service requirements. Contribute to service development and continuous improvement initiatives. Participate in the out-of-hours management rota as required. About You We are looking for someone who has: Significant experience managing domestic abuse, housing support, safeguarding or similar support services. Strong knowledge of domestic abuse, safeguarding, housing legislation and person-centred support approaches. Proven experience leading and developing high-performing teams. Excellent communication, organisational and report-writing skills. Strong IT skills and experience using case management systems. A commitment to equality, diversity and inclusion. The ability to work collaboratively with a range of professionals and agencies. A passion for supporting vulnerable individuals to achieve positive outcomes. What We Offer A rewarding opportunity to lead a life-changing service. Supportive and values-driven working environment. Ongoing training and professional development opportunities. The chance to make a genuine difference to the lives of women and children affected by domestic abuse. Additional Information Appointment to this role will be subject to: Enhanced DBS clearance. Satisfactory references. Evidence of the Right to Work in the UK. If you are an experienced manager with a commitment to supporting survivors of domestic abuse and leading high-quality services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 22, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Refuge Service Manager - Domestic Abuse Services Location: Southampton (Refuge-Based) Salary: 32,968 per annum Hours: 40 hours per week, Monday to Friday Contract: Full-Time, Permanent Female Applicants Only This post is restricted to female applicants under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity and safety of residents. Make a Difference Every Day We are seeking an experienced and passionate Refuge Service Manager to lead a dedicated domestic abuse service supporting women and children who have experienced abuse. This is an exciting opportunity for a skilled manager who is committed to empowering survivors, delivering high-quality support services, and leading a specialist team to achieve positive outcomes. Working within a refuge setting, you will play a key role in ensuring survivors receive safe, trauma-informed and person-centred support, helping them rebuild their lives and move towards independence. About the Role As Refuge Service Manager, you will be responsible for the day-to-day management and development of the refuge service, ensuring the delivery of high-quality support that meets contractual, safeguarding and regulatory requirements. You will lead and motivate a team of specialist Domestic Abuse Case Workers, oversee service performance, manage referrals and occupancy, and maintain strong partnerships with local agencies and stakeholders. This is a rewarding leadership role where your expertise will directly impact the lives of survivors and their families. Key Responsibilities Lead and manage the refuge service, ensuring excellent standards of support and service delivery. Supervise, support and develop a team of specialist domestic abuse professionals. Ensure safeguarding policies and procedures are effectively implemented and monitored. Manage referrals, admissions and departures within the refuge. Monitor service performance, quality standards and outcomes. Develop and maintain strong relationships with external agencies, local authorities and partner organisations. Ensure compliance with housing, health and safety, and domestic abuse service requirements. Contribute to service development and continuous improvement initiatives. Participate in the out-of-hours management rota as required. About You We are looking for someone who has: Significant experience managing domestic abuse, housing support, safeguarding or similar support services. Strong knowledge of domestic abuse, safeguarding, housing legislation and person-centred support approaches. Proven experience leading and developing high-performing teams. Excellent communication, organisational and report-writing skills. Strong IT skills and experience using case management systems. A commitment to equality, diversity and inclusion. The ability to work collaboratively with a range of professionals and agencies. A passion for supporting vulnerable individuals to achieve positive outcomes. What We Offer A rewarding opportunity to lead a life-changing service. Supportive and values-driven working environment. Ongoing training and professional development opportunities. The chance to make a genuine difference to the lives of women and children affected by domestic abuse. Additional Information Appointment to this role will be subject to: Enhanced DBS clearance. Satisfactory references. Evidence of the Right to Work in the UK. If you are an experienced manager with a commitment to supporting survivors of domestic abuse and leading high-quality services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Refuge Accommodation Manager - Domestic Abuse Service - £30,060 - £31,586 per annum - Dudley Your new company A respected specialist support organisation is seeking an experienced Manager to join its domestic abuse refuge service. The organisation provides safe accommodation and vital support to women, children and other victims of domestic abuse, helping individuals rebuild their lives, increase their safety, and move towards independent living. The service is committed to delivering high-quality, trauma-informed support and works closely with local authorities and partner agencies to achieve positive outcomes for those accessing its services. Your new role As Manager, you will play a key role in the day-to-day leadership and operational management of refuge accommodation services. You will support the Service Manager in ensuring the safe and effective running of the service, providing leadership to support workers and volunteers, overseeing safeguarding and risk management processes, and ensuring high standards of support for residents. You will be responsible for staff supervision and development, monitoring service performance, managing referrals and housing-related matters, supporting tenancy management processes, and working collaboratively with a range of statutory and voluntary sector partners. The position also offers the opportunity to contribute to service development, strategic planning, and the continuous improvement of domestic abuse services. What you'll need to succeed Previous management or senior-level experience within domestic abuse, supported housing, refuge, homelessness, or a related support service. Strong understanding of safeguarding, risk management and trauma-informed practice. Experience supervising, supporting and developing staff teams. Knowledge of housing management, tenancy-related issues and partnership working. Excellent communication, leadership and organisational skills. The ability to manage a varied workload and make sound decisions in a fast-paced environment. A genuine passion for supporting vulnerable individuals and improving outcomes for victims of domestic abuse. What you'll get in return The opportunity to make a meaningful difference to the lives of individuals affected by domestic abuse. A rewarding leadership role within a well-established and respected organisation. Ongoing professional development and training opportunities. A supportive working environment with a strong focus on quality service delivery. The chance to contribute to the development and growth of vital domestic abuse services. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 20, 2026
Full time
Refuge Accommodation Manager - Domestic Abuse Service - £30,060 - £31,586 per annum - Dudley Your new company A respected specialist support organisation is seeking an experienced Manager to join its domestic abuse refuge service. The organisation provides safe accommodation and vital support to women, children and other victims of domestic abuse, helping individuals rebuild their lives, increase their safety, and move towards independent living. The service is committed to delivering high-quality, trauma-informed support and works closely with local authorities and partner agencies to achieve positive outcomes for those accessing its services. Your new role As Manager, you will play a key role in the day-to-day leadership and operational management of refuge accommodation services. You will support the Service Manager in ensuring the safe and effective running of the service, providing leadership to support workers and volunteers, overseeing safeguarding and risk management processes, and ensuring high standards of support for residents. You will be responsible for staff supervision and development, monitoring service performance, managing referrals and housing-related matters, supporting tenancy management processes, and working collaboratively with a range of statutory and voluntary sector partners. The position also offers the opportunity to contribute to service development, strategic planning, and the continuous improvement of domestic abuse services. What you'll need to succeed Previous management or senior-level experience within domestic abuse, supported housing, refuge, homelessness, or a related support service. Strong understanding of safeguarding, risk management and trauma-informed practice. Experience supervising, supporting and developing staff teams. Knowledge of housing management, tenancy-related issues and partnership working. Excellent communication, leadership and organisational skills. The ability to manage a varied workload and make sound decisions in a fast-paced environment. A genuine passion for supporting vulnerable individuals and improving outcomes for victims of domestic abuse. What you'll get in return The opportunity to make a meaningful difference to the lives of individuals affected by domestic abuse. A rewarding leadership role within a well-established and respected organisation. Ongoing professional development and training opportunities. A supportive working environment with a strong focus on quality service delivery. The chance to contribute to the development and growth of vital domestic abuse services. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Your new company A respected specialist support organisation is seeking an experienced Manager to join its domestic abuse refuge service. The organisation provides safe accommodation and vital support to women, children and other victims of domestic abuse, helping individuals rebuild their lives, increase their safety, and move towards independent living. The service is committed to delivering high-quality, trauma-informed support and works closely with local authorities and partner agencies to achieve positive outcomes for those accessing its services. Your new role As Manager, you will play a key role in the day-to-day leadership and operational management of refuge accommodation services. You will support the Service Manager in ensuring the safe and effective running of the service, providing leadership to support workers and volunteers, overseeing safeguarding and risk management processes, and ensuring high standards of support for residents. You will be responsible for staff supervision and development, monitoring service performance, managing referrals and housing-related matters, supporting tenancy management processes, and working collaboratively with a range of statutory and voluntary sector partners. The position also offers the opportunity to contribute to service development, strategic planning, and the continuous improvement of domestic abuse services. What you'll need to succeed Previous management or senior-level experience within domestic abuse, supported housing, refuge, homelessness, or a related support service. Strong understanding of safeguarding, risk management and trauma-informed practice. Experience supervising, supporting and developing staff teams. Knowledge of housing management, tenancy-related issues and partnership working. Excellent communication, leadership and organisational skills. The ability to manage a varied workload and make sound decisions in a fast-paced environment. A genuine passion for supporting vulnerable individuals and improving outcomes for victims of domestic abuse. What you'll get in return The opportunity to make a meaningful difference to the lives of individuals affected by domestic abuse. A rewarding leadership role within a well-established and respected organisation. Ongoing professional development and training opportunities. A supportive working environment with a strong focus on quality service delivery. The chance to contribute to the development and growth of vital domestic abuse services. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 18, 2026
Full time
Your new company A respected specialist support organisation is seeking an experienced Manager to join its domestic abuse refuge service. The organisation provides safe accommodation and vital support to women, children and other victims of domestic abuse, helping individuals rebuild their lives, increase their safety, and move towards independent living. The service is committed to delivering high-quality, trauma-informed support and works closely with local authorities and partner agencies to achieve positive outcomes for those accessing its services. Your new role As Manager, you will play a key role in the day-to-day leadership and operational management of refuge accommodation services. You will support the Service Manager in ensuring the safe and effective running of the service, providing leadership to support workers and volunteers, overseeing safeguarding and risk management processes, and ensuring high standards of support for residents. You will be responsible for staff supervision and development, monitoring service performance, managing referrals and housing-related matters, supporting tenancy management processes, and working collaboratively with a range of statutory and voluntary sector partners. The position also offers the opportunity to contribute to service development, strategic planning, and the continuous improvement of domestic abuse services. What you'll need to succeed Previous management or senior-level experience within domestic abuse, supported housing, refuge, homelessness, or a related support service. Strong understanding of safeguarding, risk management and trauma-informed practice. Experience supervising, supporting and developing staff teams. Knowledge of housing management, tenancy-related issues and partnership working. Excellent communication, leadership and organisational skills. The ability to manage a varied workload and make sound decisions in a fast-paced environment. A genuine passion for supporting vulnerable individuals and improving outcomes for victims of domestic abuse. What you'll get in return The opportunity to make a meaningful difference to the lives of individuals affected by domestic abuse. A rewarding leadership role within a well-established and respected organisation. Ongoing professional development and training opportunities. A supportive working environment with a strong focus on quality service delivery. The chance to contribute to the development and growth of vital domestic abuse services. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Look Ahead Care Support and Housing
Tower Hamlets, London
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £ 40,000.00 per annum, working 40 hours per week. Want to feel valued? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Service Leadership and Operational Management Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse. Safeguarding, Risk and Safety Management Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused. Staff Leadership and Performance Management Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes. Quality Assurance, Partnerships and Service Development Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery. Compliance and Professional Practice Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards. About you: Knowledge and Experience Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families. Skills and Abilities Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services. Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases. About us Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Jun 18, 2026
Full time
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £ 40,000.00 per annum, working 40 hours per week. Want to feel valued? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Service Leadership and Operational Management Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse. Safeguarding, Risk and Safety Management Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused. Staff Leadership and Performance Management Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes. Quality Assurance, Partnerships and Service Development Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery. Compliance and Professional Practice Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards. About you: Knowledge and Experience Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families. Skills and Abilities Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services. Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases. About us Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Key aspects of the role • To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027. • To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis. 2 • To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees. • Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site. • To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding). • Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team. • To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services. • To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees. • To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live. • To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services Oversight of high quality service delivery • To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation. • Embed accreditation requirements throughout service management and delivery. • Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees. • Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse. • To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery. • To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these. • Take part in the out of hours (back up) on call management rota. Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites. • To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper. • Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach. • Act as Safeguarding Lead for Accommodation services. • Promote and foster good working relationships between all Pdap staffing teams. Working with our Partners • To represent the values of Pdap in all our external partnership working. • To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse. • To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals. 3 • To liaise with universities and external tutors in relation to student placements. • Foster positive relationships with our commissioners, landlords and funders. Finance & Administration • To oversee and deliver agreed budgets relating to the accommodation service. • To assist the Finance Director with setting annual budgets. • To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion • Regularly review service level accessibility data and update the EDI action plan with actions to address these. • Actively and appropriately challenge all forms of discrimination. • Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all. Other • Flexible working hours according to the needs of the project. • Evening and weekend work may sometimes be required. • Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO. • The role will predominantly be based across our accommodation sites or at our main office. • As our sites are across Kirklees, use of a car is desirable • Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Person Specification Skills & Experience Essential/Desirable Experience of managing a HMO or similar supported housing service Essential Significant experience in a line management role Essential Ability to identify areas of development for staff and support them to improve their practice Essential Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc Essential Experience of working in the third sector Desirable Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands Essential Ability to analyse data to identify gaps, and actions and write high quality reports and action plans Essential 4 Proven track record translating strategy into operational delivery Essential Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel. Essential Experience & confidence delivering presentations/ training and talks to a wide range of audiences Essential Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners Essential Able to demonstrate strong professional boundaries and maintain confidentiality Essential Knowledge Essential/Desirable Sound understanding of domestic abuse and VAWG Essential Knowledge of charity governance and financial management Desirable Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence Essential Understanding of commissioning requirements and contract compliance Essential Understanding of housing legislation in relation to the delivery of supported housing and HMOs Essential Excellent understanding of quality assurance including Leading Lights or equivalent accreditation Desirable Commitment to working in partnership and building strong relationships with stakeholders Essential Excellent understanding of and commitment to equity, diversity and inclusion Essential
Jun 17, 2026
Full time
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Key aspects of the role • To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027. • To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis. 2 • To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees. • Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site. • To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding). • Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team. • To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services. • To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees. • To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live. • To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services Oversight of high quality service delivery • To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation. • Embed accreditation requirements throughout service management and delivery. • Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees. • Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse. • To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery. • To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these. • Take part in the out of hours (back up) on call management rota. Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites. • To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper. • Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach. • Act as Safeguarding Lead for Accommodation services. • Promote and foster good working relationships between all Pdap staffing teams. Working with our Partners • To represent the values of Pdap in all our external partnership working. • To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse. • To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals. 3 • To liaise with universities and external tutors in relation to student placements. • Foster positive relationships with our commissioners, landlords and funders. Finance & Administration • To oversee and deliver agreed budgets relating to the accommodation service. • To assist the Finance Director with setting annual budgets. • To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion • Regularly review service level accessibility data and update the EDI action plan with actions to address these. • Actively and appropriately challenge all forms of discrimination. • Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all. Other • Flexible working hours according to the needs of the project. • Evening and weekend work may sometimes be required. • Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO. • The role will predominantly be based across our accommodation sites or at our main office. • As our sites are across Kirklees, use of a car is desirable • Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Person Specification Skills & Experience Essential/Desirable Experience of managing a HMO or similar supported housing service Essential Significant experience in a line management role Essential Ability to identify areas of development for staff and support them to improve their practice Essential Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc Essential Experience of working in the third sector Desirable Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands Essential Ability to analyse data to identify gaps, and actions and write high quality reports and action plans Essential 4 Proven track record translating strategy into operational delivery Essential Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel. Essential Experience & confidence delivering presentations/ training and talks to a wide range of audiences Essential Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners Essential Able to demonstrate strong professional boundaries and maintain confidentiality Essential Knowledge Essential/Desirable Sound understanding of domestic abuse and VAWG Essential Knowledge of charity governance and financial management Desirable Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence Essential Understanding of commissioning requirements and contract compliance Essential Understanding of housing legislation in relation to the delivery of supported housing and HMOs Essential Excellent understanding of quality assurance including Leading Lights or equivalent accreditation Desirable Commitment to working in partnership and building strong relationships with stakeholders Essential Excellent understanding of and commitment to equity, diversity and inclusion Essential
Red Snapper Recruitment Limited
Shirley, West Midlands
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Domestic Abuse Refuge Manager Location: LEICESTER Salary: 30,868 per annum Hours: Monday to Friday, 9:00am - 5:00pm Contract: Full Time, Permanent Working Pattern: Office Based About the Role We are seeking an experienced and compassionate Domestic Abuse Refuge Manager to lead the delivery of a safe, high-quality refuge service for women and children affected by domestic abuse. This is an exciting opportunity to join a dedicated charity supporting survivors of domestic violence and abuse. As Refuge Manager, you will oversee the day-to-day operation of a 24-hour refuge, ensuring residents receive the practical, emotional, and advocacy support they need to rebuild their lives and move towards independence. The successful candidate will have strong leadership skills, extensive experience supporting victims and survivors of domestic abuse, and the ability to manage a busy service while maintaining high standards of safeguarding, support, and compliance. Key Responsibilities Service Management Lead the day-to-day operation of the refuge service. Provide effective line management, supervision, and support to staff. Ensure high standards of case management, safeguarding, and service delivery. Oversee complex cases involving child protection, adult safeguarding, and residents with multiple support needs. Maintain compliance with contractual requirements, policies, procedures, and quality standards. Participate in an out-of-hours management rota and respond to emergencies when required. Resident Support Ensure residents receive culturally sensitive, person-centred support. Support women and children affected by domestic abuse, honour-based abuse, forced marriage, and other forms of violence. Assist residents with housing, benefits, legal matters, education, employment, health services, and move-on accommodation. Develop and oversee support plans, risk assessments, and safeguarding procedures. Work collaboratively with statutory and voluntary sector partners to achieve positive outcomes for residents. Staff Leadership Manage, motivate, and develop a team of support staff. Conduct regular supervision sessions, probation reviews, and performance management activities. Coordinate staff training and promote continuous professional development. Foster a culture of learning, best practice, and continuous service improvement. Administration and Compliance Maintain accurate records, reports, and monitoring data. Ensure confidentiality and information governance requirements are met. Monitor budgets, resources, and service performance. Produce reports and statistical information for management and funders. Health, Safety and Security Ensure the refuge remains safe, secure, and well-maintained. Oversee health and safety compliance, incident reporting, and risk management. Monitor security systems and ensure safeguarding procedures are followed at all times. About You To be successful in this role, you will have: Essential Requirements Relevant qualification or substantial experience working with vulnerable individuals, particularly survivors of domestic abuse. Significant experience supporting Black, Asian and Minority Ethnic (BAME) communities affected by domestic abuse, honour-based abuse, or forced marriage. Previous management or supervisory experience within a refuge, domestic abuse, housing, social care, or support setting. Strong understanding of safeguarding, child protection, and domestic abuse legislation. Experience providing advice, advocacy, and support to vulnerable individuals. Excellent communication, report writing, administration, and IT skills. Ability to manage a varied and complex workload while working independently. Commitment to equality, diversity, and anti-discriminatory practice. Enhanced DBS clearance. Full UK driving licence and access to a vehicle for work purposes. Desirable Experience working within the voluntary sector. Experience delivering training or presentations. Knowledge of complex issues including mental health, substance misuse, no recourse to public funds, honour-based violence, forced marriage, and FGM. First Aid qualification. Ability to speak a community language in addition to English. What We Offer Opportunity to make a genuine difference to the lives of women and children affected by domestic abuse. Supportive and dedicated team environment. Ongoing training and professional development. Meaningful and rewarding work within a respected charitable organisation. If you are a passionate and experienced manager committed to empowering survivors and leading high-quality support services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 16, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Domestic Abuse Refuge Manager Location: LEICESTER Salary: 30,868 per annum Hours: Monday to Friday, 9:00am - 5:00pm Contract: Full Time, Permanent Working Pattern: Office Based About the Role We are seeking an experienced and compassionate Domestic Abuse Refuge Manager to lead the delivery of a safe, high-quality refuge service for women and children affected by domestic abuse. This is an exciting opportunity to join a dedicated charity supporting survivors of domestic violence and abuse. As Refuge Manager, you will oversee the day-to-day operation of a 24-hour refuge, ensuring residents receive the practical, emotional, and advocacy support they need to rebuild their lives and move towards independence. The successful candidate will have strong leadership skills, extensive experience supporting victims and survivors of domestic abuse, and the ability to manage a busy service while maintaining high standards of safeguarding, support, and compliance. Key Responsibilities Service Management Lead the day-to-day operation of the refuge service. Provide effective line management, supervision, and support to staff. Ensure high standards of case management, safeguarding, and service delivery. Oversee complex cases involving child protection, adult safeguarding, and residents with multiple support needs. Maintain compliance with contractual requirements, policies, procedures, and quality standards. Participate in an out-of-hours management rota and respond to emergencies when required. Resident Support Ensure residents receive culturally sensitive, person-centred support. Support women and children affected by domestic abuse, honour-based abuse, forced marriage, and other forms of violence. Assist residents with housing, benefits, legal matters, education, employment, health services, and move-on accommodation. Develop and oversee support plans, risk assessments, and safeguarding procedures. Work collaboratively with statutory and voluntary sector partners to achieve positive outcomes for residents. Staff Leadership Manage, motivate, and develop a team of support staff. Conduct regular supervision sessions, probation reviews, and performance management activities. Coordinate staff training and promote continuous professional development. Foster a culture of learning, best practice, and continuous service improvement. Administration and Compliance Maintain accurate records, reports, and monitoring data. Ensure confidentiality and information governance requirements are met. Monitor budgets, resources, and service performance. Produce reports and statistical information for management and funders. Health, Safety and Security Ensure the refuge remains safe, secure, and well-maintained. Oversee health and safety compliance, incident reporting, and risk management. Monitor security systems and ensure safeguarding procedures are followed at all times. About You To be successful in this role, you will have: Essential Requirements Relevant qualification or substantial experience working with vulnerable individuals, particularly survivors of domestic abuse. Significant experience supporting Black, Asian and Minority Ethnic (BAME) communities affected by domestic abuse, honour-based abuse, or forced marriage. Previous management or supervisory experience within a refuge, domestic abuse, housing, social care, or support setting. Strong understanding of safeguarding, child protection, and domestic abuse legislation. Experience providing advice, advocacy, and support to vulnerable individuals. Excellent communication, report writing, administration, and IT skills. Ability to manage a varied and complex workload while working independently. Commitment to equality, diversity, and anti-discriminatory practice. Enhanced DBS clearance. Full UK driving licence and access to a vehicle for work purposes. Desirable Experience working within the voluntary sector. Experience delivering training or presentations. Knowledge of complex issues including mental health, substance misuse, no recourse to public funds, honour-based violence, forced marriage, and FGM. First Aid qualification. Ability to speak a community language in addition to English. What We Offer Opportunity to make a genuine difference to the lives of women and children affected by domestic abuse. Supportive and dedicated team environment. Ongoing training and professional development. Meaningful and rewarding work within a respected charitable organisation. If you are a passionate and experienced manager committed to empowering survivors and leading high-quality support services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Job Title: Domestic Abuse Helpline IDVA (Domestic Abuse Helpline Independant domestic violence advocate) Location: Warwickshire Salary: £25,857.12 per annum Contract type: Full Time, Fixed Term (Until 30 September 2026) Hours: 37.5 hours per week This is an opportunity to join Refuge as a Domestic Abuse Helpline IDVA, supporting survivors of domestic abuse and their children, from the point of crisis, providing high quality independent advocacy and support. Referrals to the Warwickshire Domestic Violence and Abuse Service (DVSW) will come via a single-point-of-access Freephone telephone number, or email, from professionals on behalf of victim survivors and victim-survivors who want to self-refer. Referrals can come through any agency, or self-referral, and pathways are well established with all local statutory and support services including the police, social care, housing, health, education, mental health, drug and alcohol services and the voluntary sector. The DVSW service will accept referrals for any survivor living in Warwickshire, at any level of risk, on a needs-led basis. The Helpline IDVA will work closely with Refuge s community outreach service support workers, the MARAC team, deputy managers, and the refuge accommodation team. Refuge s deputy manager for the community outreach will manage the helpline worker alongside the outreach workers, taking overall responsibility for monitoring, reporting, and meeting outcomes across the community outreach support service. The Helpline IDVA s post is an exciting opportunity to work in a collaborative way across all referring agencies and therefore it is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 23 October 2025 Interview Date: 31 October 2025
Oct 06, 2025
Full time
Job Title: Domestic Abuse Helpline IDVA (Domestic Abuse Helpline Independant domestic violence advocate) Location: Warwickshire Salary: £25,857.12 per annum Contract type: Full Time, Fixed Term (Until 30 September 2026) Hours: 37.5 hours per week This is an opportunity to join Refuge as a Domestic Abuse Helpline IDVA, supporting survivors of domestic abuse and their children, from the point of crisis, providing high quality independent advocacy and support. Referrals to the Warwickshire Domestic Violence and Abuse Service (DVSW) will come via a single-point-of-access Freephone telephone number, or email, from professionals on behalf of victim survivors and victim-survivors who want to self-refer. Referrals can come through any agency, or self-referral, and pathways are well established with all local statutory and support services including the police, social care, housing, health, education, mental health, drug and alcohol services and the voluntary sector. The DVSW service will accept referrals for any survivor living in Warwickshire, at any level of risk, on a needs-led basis. The Helpline IDVA will work closely with Refuge s community outreach service support workers, the MARAC team, deputy managers, and the refuge accommodation team. Refuge s deputy manager for the community outreach will manage the helpline worker alongside the outreach workers, taking overall responsibility for monitoring, reporting, and meeting outcomes across the community outreach support service. The Helpline IDVA s post is an exciting opportunity to work in a collaborative way across all referring agencies and therefore it is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 23 October 2025 Interview Date: 31 October 2025
Oscar Underhill Recruitment Solutions Ltd
Shrewsbury, Shropshire
Support worker Young People Housing provider in Supported Living Excellent Pay Rate £17.00 Umbrella Shrewsbury Sociable Working Hours - Part Time Excellent Pay Rate Are you passionate about helping others? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Support worker; this is initially a six-month interim contract. This is a part-time vacancy; 17 hours a week. Working pattern is Monday Friday 9am 5pm. Pay rate for this role is £13.16 per hour on PAYE OR £17.00 Umbrella. The vacancy will be subject to an Enhanced DBS Check covering child and adult workforce. Candidate will need a full UK drivers license and access to a vehicle. Based on site, in Shrewsbury SY2 This role is open to Women Only - under the Equality Act 2010, Schedule 9, Part 1 The Responsibilities: In your job role as a Support worker, you will provide practical and emotional support for young people on a one-to-one basis age appropriately using different methods and toolkits to support this. An important part of your job role will be to work in conjunction with the Team in raising awareness of issues surrounding Domestic Abuse. As a Support worker, you will be required to prompt and encourage residents to establish and maintain settled lifestyles. An integral part of your job role will be to organise, prepare and facilitate educational and support groups age appropriately within safe places across Shropshire. Furthermore, you will be required to prepare and provide sessions for children of all ages and backgrounds while they are in refuge or safe dispersed properties. Housing Support worker Scheme Manager Scheme Officer Support Worker Night Support Worker Senior Residential Support Worker Healthcare Assistant Housing Wake Night Income Management Tenancy Sustainment Tenancy officer Homelessness Support Officer YMCA Homeless - Young People - Supported Living Substance misuse Craven Arms Shropshire Housing Management Tenancy Management Charity Housing Association Local Authority Vacancy Housing Jobs Housing Vacancies
Oct 03, 2025
Full time
Support worker Young People Housing provider in Supported Living Excellent Pay Rate £17.00 Umbrella Shrewsbury Sociable Working Hours - Part Time Excellent Pay Rate Are you passionate about helping others? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Support worker; this is initially a six-month interim contract. This is a part-time vacancy; 17 hours a week. Working pattern is Monday Friday 9am 5pm. Pay rate for this role is £13.16 per hour on PAYE OR £17.00 Umbrella. The vacancy will be subject to an Enhanced DBS Check covering child and adult workforce. Candidate will need a full UK drivers license and access to a vehicle. Based on site, in Shrewsbury SY2 This role is open to Women Only - under the Equality Act 2010, Schedule 9, Part 1 The Responsibilities: In your job role as a Support worker, you will provide practical and emotional support for young people on a one-to-one basis age appropriately using different methods and toolkits to support this. An important part of your job role will be to work in conjunction with the Team in raising awareness of issues surrounding Domestic Abuse. As a Support worker, you will be required to prompt and encourage residents to establish and maintain settled lifestyles. An integral part of your job role will be to organise, prepare and facilitate educational and support groups age appropriately within safe places across Shropshire. Furthermore, you will be required to prepare and provide sessions for children of all ages and backgrounds while they are in refuge or safe dispersed properties. Housing Support worker Scheme Manager Scheme Officer Support Worker Night Support Worker Senior Residential Support Worker Healthcare Assistant Housing Wake Night Income Management Tenancy Sustainment Tenancy officer Homelessness Support Officer YMCA Homeless - Young People - Supported Living Substance misuse Craven Arms Shropshire Housing Management Tenancy Management Charity Housing Association Local Authority Vacancy Housing Jobs Housing Vacancies
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Lead Manager to play a pivotal role in our Domestic Abuse Services across London . At Hestia, we know that children are not just witnesses to domestic abuse they are survivors in their own right. We are looking for an experienced and passionate leader to join us as Children & Families Manager, shaping and driving the support we provide to children and their families across our domestic abuse refuges in London. Sounds great, what will I be doing? This is an opportunity to make a profound impact. You will lead on designing and delivering a transformative strategy for our children and families' services, ensuring that every child we support has the chance to feel safe, to recover, and to thrive. Working at both a strategic and operational level, you will bring together the voices of children, the expertise of our Children & Family Workers, and the knowledge of in house and external mental health specialists to deliver holistic, trauma informed support. Your leadership will be central in strengthening outcomes for families, embedding best practice, and ensuring our services respond to complex safeguarding needs with confidence. You will also play a key role in supporting and developing our frontline teams, helping them to remain resilient and equipped to deliver life changing work. As deputy child safeguarding lead for the organisation, you will bring authority and assurance to our safeguarding culture, ensuring we meet the highest standards of care and protection What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for We are seeking a qualified social work professional with strong expertise in child safeguarding (Level 4). The ideal candidate will bring experience in child-focused practice, trauma and crisis response services, and proven leadership as a Safeguarding Lead. You will have a track record of effective multi-agency working, developing protocols and referral pathways, and delivering training to upskill teams. With in-depth knowledge of child and contextual safeguarding, childhood development and the impact of trauma, you will be skilled at working with children and families in a user-led, strengths-based way to achieve the best outcomes. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Oct 02, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Lead Manager to play a pivotal role in our Domestic Abuse Services across London . At Hestia, we know that children are not just witnesses to domestic abuse they are survivors in their own right. We are looking for an experienced and passionate leader to join us as Children & Families Manager, shaping and driving the support we provide to children and their families across our domestic abuse refuges in London. Sounds great, what will I be doing? This is an opportunity to make a profound impact. You will lead on designing and delivering a transformative strategy for our children and families' services, ensuring that every child we support has the chance to feel safe, to recover, and to thrive. Working at both a strategic and operational level, you will bring together the voices of children, the expertise of our Children & Family Workers, and the knowledge of in house and external mental health specialists to deliver holistic, trauma informed support. Your leadership will be central in strengthening outcomes for families, embedding best practice, and ensuring our services respond to complex safeguarding needs with confidence. You will also play a key role in supporting and developing our frontline teams, helping them to remain resilient and equipped to deliver life changing work. As deputy child safeguarding lead for the organisation, you will bring authority and assurance to our safeguarding culture, ensuring we meet the highest standards of care and protection What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for We are seeking a qualified social work professional with strong expertise in child safeguarding (Level 4). The ideal candidate will bring experience in child-focused practice, trauma and crisis response services, and proven leadership as a Safeguarding Lead. You will have a track record of effective multi-agency working, developing protocols and referral pathways, and delivering training to upskill teams. With in-depth knowledge of child and contextual safeguarding, childhood development and the impact of trauma, you will be skilled at working with children and families in a user-led, strengths-based way to achieve the best outcomes. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
