12 jobs found

Customer Service Officer Remote. Temping for 6 months. Paying 17.25 per hour. Working 35 hours per week. We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership. Working for a leading London based Institute. This role is entirely remote. Key Responsibilities: Serve as a central point of contact for members. Support activities that promote membership benefits. Encourage member engagement, improve retention and contribute to membership growth. Provide regular and effective communication with members. Work closely with teams across Membership Operations, Events, Professional Development, Marketing, Communications and Membership Acquisition to support end-to-end membership journeys and processes. Support volunteer leadership teams through recruitment, onboarding, planning, communications, event coordination, performance monitoring, reporting and attendance at meetings and events. Maintain accurate records, documentation and CRM data relating to member communities and volunteer activities. Assist with ad hoc projects and initiatives as required. You will be an enthusiastic and organised professional with a passion for customer service. You will thrive in a fast-paced environment and enjoy working collaboratively to deliver exceptional experiences for members and volunteers. (We know applying for jobs takes time and effort and we genuinely appreciate every application we receive. Owing to the volume of responses, we are unable to provide individual feedback or replies to all applicants. Thank you for your understanding and interest in working with us.)

Kirtana consulting is looking for AEP, AEM Sites & Assets Enterprise Field Engineer for 6months rolling contract in London. Job description: Role Title: AEP, AEM Sites & Assets Enterprise Field Engineer (6 OPENINGS) Language: English required; additional European languages (Spanish, German, French, Dutch, Italian) are advantageous and may be specified per request Job Description: Context and Purpose Adobe's EMEA Field Engineering (FE) team delivers Success Accelerators directly to enterprise customers as part of the Ultimate Success subscription offering. These are structured advisory engagements covering Technical Readiness, Strategic Readiness, and Adoption & Enablement across the full Adobe CX Enterprise portfolio. The purpose of this specification is to define the partner resource profile required to provide additional Field Engineering capacity in EMEA, ensuring that Accelerator delivery commitments to Ultimate Success customers are met in full. These resources will operate as customer-facing representatives under Adobe's brand, quality standards, and operating model. They will interact directly with customer teams, represent Adobe's advisory standard, and deliver within established FE frameworks and accelerator playbooks. What the Role Involves Ultimate Success is Adobe's premium customer success subscription, designed to help enterprise customers accelerate value realization from their Adobe CX Enterprise investment. It provides access to a named Customer Success Manager (CSM) and Technical Account Manager (TAM), together with a pooled team of Field Engineers who deliver technical and strategic advisory engagements on demand. The CSM owns the customer relationship and drives the overall success plan; Field Engineers are requested by the CSMs or TAMs to deliver specific Accelerators that address technical readiness, adoption, or strategic priorities identified within that plan. The successful candidate will deliver Success Accelerators to Adobe Ultimate Success customers, operating within Adobe's Field Engineering team. Accelerators are structured advisory engagements scoped to address a defined business or technical challenge. They are capped at 40 hours of effort and are designed to deliver a clear, documented outcome within a short timeframe, typically four to six weeks from kick-off to final output. Delivery follows Adobe's established accelerator methodology and is tracked and quality-assured through Adobe's internal systems. Typical Accelerator categories include: Technical Readiness: Solution Optimization Reviews, Go-Live Readiness, Implementation Readiness, Upgrade and Migration Readiness, Solution Troubleshooting Adoption and Enablement: Use Case Mapping to Solution Capability, Tool Workflow and Governance Optimization, Value Measurement Frameworks Strategic Readiness: AI and Agentic Readiness, Content Supply Chain Readiness, Digital Strategy and Roadmaps Each engagement requires the resource to conduct a structured discovery with the customer; produce a written output following defined delivery methodologies, templates, or delivery toolsets (assessment, roadmap, or recommendation document) to Adobe's quality standard; present findings to customer stakeholders; capture and document an Impact Summary, and hand off clearly to the assigned customer success team. Solution Specialisation: Two specialisation tracks are required. Requests will specify which track is needed at point of engagement. Track 1 - Adobe Experience Platform (AEP) and Data Solutions This track is representing approximately two thirds of the backfill requirement. Relevant solutions: Adobe Experience Platform, Real Time Customer Data Platform (RTCDP), Adobe Journey Optimizer (AJO B2C and B2B), Customer Journey Analytics (CJA). The resource must demonstrate hands-on delivery experience across at least two of the primary solutions, with AEP as the core specialism. Experience of AEP-native integrations (data ingestion, identity resolution, segmentation, activation) and an understanding of data governance requirements in enterprise environments are essential. Track 2 - Adobe Experience Manager (AEM) and Content Solutions This track represents approximately one third of the backfill requirement. Relevant solutions (primary): AEM Sites, AEM Assets, Workfront, Content Supply Chain (CSC), Edge Delivery Services (EDS). Lower priority for this backfill requirement: AEM Forms, AEM Guides, AEM Screens. The resource must demonstrate hands-on delivery experience with AEM in an enterprise context, including cloud-native deployment. Experience of CSC architecture and EDS is particularly sought for current pipeline requirements. Minimum Qualifications Past experience delivering technical advisory or consulting engagements for large enterprise customers, in a customer-facing capacity, across one or more Adobe CX Enterprise solutions. Demonstrable ability to conduct structured assessments, produce clear written deliverables, and present findings to mixed technical and business audiences up to leadership level. Strong communication skills in English; able to tailor tone and depth to audience from practitioner to leadership level. Willingness to operate within Adobe's internal systems, quality frameworks, and customer engagement protocols for the duration of the assignment. Located in EMEA, with the ability to travel for customer-site engagements as required (~20% travel). Ability to self-manage a varied workload across multiple concurrent engagements, adapting quickly when customer priorities, scope, or timelines shift mid-delivery. Skills that Strengthen a Candidacy Current Adobe Certified Expert (ACE) certification in one or more relevant solutions (AEP, RTCDP, AJO, CJA, AEM Sites or Assets). Experience delivering engagements within a subscription or retainer-based services model, where quality and velocity both matter. Familiarity with Adobe's Ultimate Success Accelerator framework or equivalent short-form advisory methodology. Prior exposure to Adobe's internal tooling is an advantage but not required. Understanding of EMEA enterprise customer environments and data privacy requirements (GDPR and relevant industry-specific regulations).

Digital Recruiter (Talent Acquisition Advisor) Location: Manchester Flexible working - 2 days in the office (Thursday team day) Hours: 36 hours per week, Monday-Friday Salary: 35,541 per annum Contract: Temporary - 6 months (with potential to extend) Annual Leave: 32.5 days + bank holidays We're looking for a proactive and digitally savvy Digital Recruiter to join our People & Talent team.This is a great opportunity to play a key role in attracting top talent through innovative digital sourcing strategies. You'll manage end-to-end recruitment campaigns, working closely with hiring managers while leveraging LinkedIn, digital platforms, and market insights to build strong talent pipelines.If you enjoy a fast-paced environment, building relationships, and using digital tools to find the best people, we'd love to hear from you. What you'll be doing Leading recruitment campaigns from briefing through to offer and onboarding Using LinkedIn and digital channels to source and engage active and passive candidates Partnering with hiring managers to shape campaigns and provide expert advice Creating engaging, inclusive job adverts that attract diverse talent Delivering an excellent candidate experience at every stage Building and maintaining talent pools for future hiring needs Supporting employer branding through digital attraction strategies Keeping up to date with recruitment trends and continuously improving processes About you You'll be a confident recruiter with a strong digital focus and a passion for finding great talent.We're looking for someone who: Has experience managing end-to-end recruitment campaigns Is confident using LinkedIn Recruiter and other digital sourcing tools Can build strong relationships with stakeholders and candidates Has excellent communication and organisational skills Takes a proactive, solutions-focused approach Enjoys working in a collaborative and people-focused team Why join us? Flexible, hybrid working Generous annual leave entitlement Opportunity to develop your digital recruitment expertise A supportive team environment where your ideas and input are valued Apply now If you're ready to bring your digital recruitment skills to a role where you can make a real impact, we'd love to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Customer Advisor Location: Leeds city centre Pay Rate: 14.02p/hr Hours: Monday - Friday. Rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary - 6 months initially with potential for progression. Start Date : 3rd August 2026 The Stockbroking Senior Customer Advisor offers a dynamic entry point into the financial services sector, particularly within the stockbroking domain. You'll grow and learn in an environment that recognises the importance of team collaboration through building relationships with customers and colleagues. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. We put the customer at the heart of everything we do and will provide great training to enable you to resolve calls by taking responsibility and providing first touch resolution whenever possible. What are the responsibilities of this role?: Deliver clear, accurate, and timely information to customers about their investment shares and account details. Support customers in accessing their accounts and navigating their investment portfolios with confidence. Investigate and resolve customer queries, including issues with transactions or account access, ensuring a smooth and positive experience. Uphold all relevant banking regulations and security standards to safeguard customer data and maintain trust. Keep thorough records of customer interactions and transactions, and assist with reporting for internal reviews and compliance checks. What Benefits do you offer?: Work from home 60% of the week Office located in City Centre with excellent transport links On site canteen First-class support and training for all colleagues Opportunity for growth within the company Holiday allowance of 30 days per year Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What skills do I need?: To excel in this role, you should possess the following skills and experience: Experience working in customer services, managing a high volume of calls. Excellent communication skills, both written and verbal Able to handle complex information and work to a high level of detail. Proficiency in IT packages such as Excel, Outlook, and Word Strong problem-solving abilities and the ability to use own judgement Experience in banking, financial services, insurance or lending is highly desirable About working for Lloyds Banking Group: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know. Joining our client's dynamic and collaborative team will mean you are part of one of the UKs largest banking groups, and supported by a diverse and forward-thinking organisation. Apply today to hear more about this opportunity. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We are recruiting for a HR Advisor to join a leading organisation on a 6-month temporary contract . This is an excellent opportunity for an experienced HR professional to support a busy HR function, working across a mix of project-based activity and BAU, ticket-based HR administration. Hourly Pay Rate: 18.16 Umbrella / 13.38 PAYE The Role You will play a key role in delivering a high-quality HR service, supporting employees and managers with a range of queries and processes. The position combines customer-facing HR support with system-based administrative work. Depending on start date, you may be involved in ongoing HR projects or focus primarily on BAU case and ticket management . Key Responsibilities Managing HR queries via internal systems (predominantly ServiceNow) Supporting employees through HR processes via Teams (including screen sharing) Handling learning and development-related queries Maintaining accurate employee records and data entry Providing general HR administrative support Working with sensitive information in a confidential manner Key Requirements Essential Proven experience in an HR or HR administrative role Strong experience using HR systems, ideally including ServiceNow, and Microsoft Office High level of accuracy and attention to detail Experience in data entry and handling large volumes of information Strong communication skills, particularly in a remote/customer-facing environment Ability to manage repetitive tasks with consistency and quality Self-motivated with good planning and organisational skills Desirable Experience with HR systems or Learning Management Systems (LMS) Familiarity with ServiceNow Active SC Clearance Working Arrangement Hybrid working model Approximately 1-2 day per week onsite in Reading, with additional onsite touchpoints as required Remainder of time working remotely Additional Information 6-month contract Inside IR35 Immediately available or short-notice preferred If you are a proactive HR professional with strong systems experience and enjoy working in a fast-paced, service-led environment, we'd be keen to hear from you. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Graduate Recruitment Consultant - Legal & Finance Glasgow City Centre 26,500 - 27,500 Are you a natural relationship builder with a track record in receiving exceptional feedback for the work you do, especially when dealing with other people? Do you naturally go over and above to do a good job, really pushing to carve out a sales career for yourself? Search is hiring Trainee Recruitment Consultants to join both our Finance and Legal teams in Glasgow. This is a great opportunity to learn from a supportive and experienced group of recruiters who will help you build your skills and confidence in the industry. You could be working on roles such as Credit Controllers, Accountants, Legal Secretaries and Paralegals, to name a few, and playing a key part in connecting people with great opportunities. Why Join Us? Build your own desk from day one, focusing on either the permanent or temporary recruitment market while working closely with key clients. Earn commission immediately with a 0% threshold for your first six months - no waiting to see the rewards of your hard work. Take control of your career with clear, flexible progression paths - whether you're aiming to be a top miller or grow into a leadership role. Develop your skills with confidence, thanks to our award-winning training and personalised 1:1 coaching tailored to your growth. Be part of a culture that celebrates success - think fine dining, axe throwing, cocktail masterclasses, and annual European trips for our top performers. The Role: Build and maintain strong relationships with existing clients, while actively identifying and pursuing new business opportunities through B2B sales. Source top-tier candidates using LinkedIn, networking, and leading job boards. Conduct interview to assess candidates' suitability, ensuring a strong match for each role. Manage the full recruitment process, from interview scheduling to offer, creating a seamless experience for both clients and candidates. Act as a trusted advisor to clients, fully understanding their hiring needs and delivering tailored recruitment solutions. Grow your personal brand by consistently exceeding targets and establishing yourself as a specialist in your market. What We're Looking For: Proven experience within a business development or sales role, with a strong track of consistently meeting KPIs and hitting financial targets. Confidence in building and managing client relationships, with the ability to handle objections and negotiate effectively when needed. Exceptional communication skills, with a natural ability to influence, build rapport, and engage with stakeholders at all levels. A "no fear" approach to picking up the phone and speaking to both candidates and clients How Will You Benefit? Earn up to 40% commission on your billings, with monthly, quarterly, and annual payments - rewarding your success at every step! Structured career progression from day one, supported by our dedicated Talent Development team and ongoing training. FlexHoliday Scheme, allowing you to buy and sell up to 5 days of annual leave through salary sacrifice. Celebrate in style at our exclusive Quarterly and Annual Highflyer events - with Marbella booked for 2026! Car benefit scheme available through our partner, Tusker. Lifestyle perks and well being discounts via Perkbox - Keeping you motivated both in and out of work. Monthly company-wide business updates with early 3pm finishes to kick-start your weekend. Dedicated marketing and back-office support, so you can focus on what you do best - recruiting. If you're looking for a career with genuine earning potential, clear progression, and the opportunity to build something of your own, apply today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Graduate Recruitment Consultant Edinburgh City Centre 26,500- 27,500 + Uncapped Commission Are you a natural relationship builder with a track record in receiving exceptional feedback for the work you do, especially when dealing with other people? Do you naturally go over and above to do a good job, really pushing to carve out a sales career for yourself? Search is hiring Trainee Recruitment Consultants to join both our Finance and Business Support teams in Edinburgh. This is a great opportunity to learn from a supportive and experienced group of recruiters who will help you build your skills and confidence in the industry. You'll be working on roles such as Credit Controllers, Accountants, Administrators, PAs/EAs and Secretaries, to name a few, and playing a key part in connecting people with great opportunities. Why Join Us? Build your own desk from day one, focusing on either the permanent or temporary recruitment market while working closely with key clients. Earn commission immediately with a 0% threshold for your first six months - no waiting to see the rewards of your hard work. Take control of your career with clear, flexible progression paths - whether you're aiming to be a top miller or grow into a leadership role. Develop your skills with confidence, thanks to our award-winning training and personalised 1:1 coaching tailored to your growth. Be part of a culture that celebrates success - think fine dining, axe throwing, cocktail masterclasses, and annual European trips for our top performers. The Role: Build and maintain strong relationships with existing clients, while actively identifying and pursuing new business opportunities through B2B sales. Source top-tier candidates using LinkedIn, networking, and leading job boards. Conduct interview to assess candidates' suitability, ensuring a strong match for each role. Manage the full recruitment process, from interview scheduling to offer, creating a seamless experience for both clients and candidates. Act as a trusted advisor to clients, fully understanding their hiring needs and delivering tailored recruitment solutions. Grow your personal brand by consistently exceeding targets and establishing yourself as a specialist in your market. What We're Looking For: Proven experience within a business development or sales role, with a strong track of consistently meeting KPIs and hitting financial targets. Confidence in building and managing client relationships, with the ability to handle objections and negotiate effectively when needed. Exceptional communication skills, with a natural ability to influence, build rapport, and engage with stakeholders at all levels. A "no fear" approach to picking up the phone and speaking to both candidates and clients How Will You Benefit? Earn up to 40% commission on your billings, with monthly, quarterly, and annual payments - rewarding your success at every step! Structured career progression from day one, supported by our dedicated Talent Development team and ongoing training. FlexHoliday Scheme, allowing you to buy and sell up to 5 days of annual leave through salary sacrifice. Celebrate in style at our exclusive Quarterly and Annual Highflyer events - with Marbella booked for 2026! Car benefit scheme available through our partner, Tusker. Lifestyle perks and well being discounts via Perkbox - Keeping you motivated both in and out of work. Monthly company-wide business updates with early 3pm finishes to kick-start your weekend. Dedicated marketing and back-office support, so you can focus on what you do best - recruiting. This is your chance to join a high-performing, supportive team within one of the UK's most respected recruitment businesses - and to build a career where hard work, personality, and ambition truly pay off. if you're motivated by success and enjoy working in a high-energy, team-focused environment, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Advertisement: Environmental and Sustainability Advisor Location: Sunderland (with travel across England and Scotland) Rate: 400/day Duration: Initial 6 months Start Date: ASAP Are you passionate about making a positive impact on the environment? Do you have a knack for fostering sustainable practices within teams? Our client is on the lookout for an enthusiastic Environmental and Sustainability Advisor to join their dynamic team! Why Join Us? This is your chance to play a pivotal role in reducing environmental risk associated with construction activities. We value proactive engagement and are committed to creating a sustainable future. If you're ready to make a difference, we want to hear from you! Key Responsibilities: As our Environmental and Sustainability Advisor, you will: Provide expert environmental and sustainability advice, guidance, and support to the project team across all operations. Actively reduce environmental risks linked to construction activities. Foster visible environmental engagement and its supply chain in both England and Scotland. Collaborate with the internal project team to develop and implement effective environmental and sustainability strategies. Monitor contractor performance and compliance, ensuring all operations align with environmental standards. Cultivate a positive environmental and sustainability culture throughout the project. Advise project leadership on performance against environmental targets, opportunities, and key performance indicators. Provide expertise and support for managing environmental incidents. Promote a proactive Safety, Health, Environment, and Sustainability (SHES) culture through consistent engagement and positive behaviours. What We're Looking For: To thrive in this role, you should possess: Strong interpersonal and stakeholder management skills, allowing you to build relationships with colleagues at all levels. The ability to engage and inform stakeholders positively and constructively. A drive for continuous improvement and experience in change management. A presence that leaves a positive impression, showcasing your professionalism. A passion for embedding a sustainable and environmentally-friendly culture. Excellent organisational, planning, and time management skills. Experience working with regulatory agencies and external stakeholders. A valid driving license, as travel across England and Scotland will be required. Join Us on This Exciting Journey! If you're ready to roll up your sleeves and lead the charge toward a sustainable future, apply now! Bring your expertise, enthusiasm, and commitment to environmental excellence to our client's team. Together, we can create meaningful change! How to Apply: Interested candidates are encouraged to submit their CV along with a cover letter detailing their relevant experience and passion for sustainability. Let's make a difference together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Are you experienced and passionate towards delivering a great in house Occupational Health service? Are you based in or around Corby? We are supporting TATA Steel with a temporary opportunity for an Occupational Health Advisor to join their Corby works. Corby works employ circa 500 employees and are undergoing substantial investment and development to drive the organisation's mission of being a sustainable steel provider. The successful applicant will be someone who is passionate towards providing a pro active Occupational Health Service to its stakeholders in a standalone position. Role: Occupational Health Technician Location: TATA Steel, Weldon Rd, Corby NN17 5UA Rate: 18- 25.64ph (dependent upon experience) Contract length: 6 months initially Shift Patterns: Part time,22.5 hours, X3 full days per week (must be the same X3 days per week) An option to do Mon-Fri and shorter hours is also possible Start: ASAP Responsibilities: Providing comprehensive support to TATA Steel employees and Contractors in relation to Occupational Health matters Organising and delivering health surveillance to the business as per statutory requirements, guidance and company policy Conducting pre placement and safety critical medicals Carrying out due cause testing and routine screening Advising Line Managers and HR in the position of subject matter excerpt Assessing individuals for fitness to work following long term absence Supporting with rehabilitation programmes Referring case load as required to external health professionals Organising and delivering health promotion campaigns Evaluating patients within the company in the event of illness or accident Being on hand to provide emergency first aid treatment Maintaining the Occupational Health facility Following GDPR and patient confidentiality at all times Promoting the following of UK Health and safety legislation at all times Essential requirements: Proven experience within an Occupational Health setting (2+years) Registered General Nurse (desirable) Diploma/Degree in Occupational Health (advantage) Ability to work in a standalone Occupational health position and evidence previous experience of this Previous experience managing high levels of sickness and return to work support Previous experience managing a caseload of referrals Excellent interpersonal skill Strong verbal and written communication Profound knowledge of UK Health and Safety legislation within an Industrial Environment (advantage) Ability to liaise with all levels of stakeholder Driving Licence and access to own vehicle (desirable) Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday Exclusive online services including restaurant and retail discounts Chance to receive 300 for referring a friend Opportunity for progression into permanent roles Competitive rates of pay Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, Medical check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.

HMRC Customer Service Advisor - Telephony Location: Newcastle, NE98 1ZZWorking as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support.? A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment. This role will be a remote working role ; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs. An excellent package is offered, including: £13.91 per hour pay rate (equivalent to £26,763FTE salary) Start date July 2025 upon successful completion of government screening checks Expected assignment length, 6 months with the possibility of extension Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays) Home-based working with all IT equipment supplied to carry out your role Working 37 hours per week, shifts will be Monday to Friday either 9am to 5pm or 10am to 6pm. These shifts will be allocated to you by HMRC and the expectation will be that you are flexible across all shifts. Applicants must be able to attend an HMRC office within one of these locations as and when required. - Day 1 collection of IT equipment is a necessity. Key Responsibilities : Your primary role will be to provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts. You may also be required to undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat. Following guidance, updating HMRC systems and handling customer data sensitively will be key aspects of your role to support the delivery of world-class customer service. You will help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry so they are able to get the answers they need to support themselves, their clients, and their businesses. You will seek to resolve customer queries at the first point of contact where possible and use your brilliant communication skills to handle sometimes complex but rewarding conversations. What are we looking for? Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required. A can-do attitude and a real passion for supporting people. You will be trained on several software packages but being a confident IT user is essential for the role, particularly the use of MS Office packages. Whilst this is a home-based role, you must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK. Training: You will receive 1 weeks of in-house training to ensure you have the best knowledge to carry out your role and you will have a supportive and friendly management structure to support you on a day-to-day basis. Our teams keep in touch using Microsoft Teams and, although you will be working from home, you will feel part of the HMRC wider community and be able to keep in touch with your line manager as well as colleagues joining HMRC at the same time as you. Training will be a mixture of self-learning and virtual classroom training on HMRC policies, processes and systems including telephony. You will undertake live listening throughout the training period, and you will have the assistance of a buddy who will be there to support you during the first couple of weeks. For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Are you experienced and passionate towards delivering a great in house Occupational Health service? Are you based in or around Wolverhampton? We are supporting TATA Steel with a temporary opportunity for an Occupational Health Advisor to join their Steelpark Service Centre. Steelpark is the UK's largest steel distribution and processing centre. The successful applicant will be someone who is passionate towards providing a proactive Occupational Health Service to its stakeholders in a standalone position. Role: Occupational Health Advisor Location: TATA Steel, Steelpark Way, Willenhall, Wolverhampton WV11 3SQ Rate: up to £45,000 per annum (dependent upon experience) Contract length: 6 months initially Shift Patterns: Part time,22.5 hours, X3 full days per week (must be the same X3 days per week) Start: ASAP Responsibilities: Providing comprehensive support to TATA Steel employees and Contractors in relation to Occupational Health matters Organising and delivering health surveillance to the business as per statutory requirements, guidance and company policy Conducting pre placement and safety critical medicals Carrying out due cause testing and routine screening Advising Line Managers and HR in the position of subject matter excerpt Assessing individuals for fitness to work following long term absence Supporting with rehabilitation programmes Referring case load as required to external health professionals Organising and delivering health promotion campaigns Evaluating patients within the company in the event of illness or accident Being on hand to provide emergency first aid treatment Maintaining the Occupational Health facility Following GDPR and patient confidentiality at all times Promoting the following of UK Health and safety legislation at all times Essential requirements: Proven experience within an Occupational Health setting (2+years) Registered General Nurse (desirable) Diploma/Degree in Occupational Health (advantage) Ability to work in a standalone Occupational health position and evidence previous experience of this Previous experience managing high levels of sickness and return to work support Previous experience managing a caseload of referrals Excellent interpersonal skill Strong verbal and written communication Profound knowledge of UK Health and Safety legislation within an Industrial Environment (advantage) Ability to liaise with all levels of stakeholder Driving Licence and access to own vehicle (desirable) Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday Exclusive online services including restaurant and retail discounts Chance to receive £300 for referring a friend Opportunity for progression into permanent roles Competitive rates of pay Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, Medical check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.