CKB Recruitment Ltd
Deputy Renewals Manager Lancing (Hybrid) £35,000 - £40,000 + benefits Reporting into the Renewals Manager, you ll step into a deputy management position here, providing hands-on leadership experience to a team of 6 existing business Account Handlers. Work flexibly with hybrid options (2 days a week from home after probation), allowing you to balance your professional growth with your personal life. You ll also benefit from a generous pension scheme and increasing holiday entitlement - 28 days to start, rising to 32 after 2 years service, giving you more time to recharge as you progress. You will have access to a medical scheme here too, to help you with the cost of your everyday healthcare fully funded by them such as optical, dental and many more. You will also get access to a Gym discount, family days out discount and online health risk assessments. There is also a generous pension scheme on offer. This plan allows employees to contribute a minimum of 2% of their gross salary up to the maximum allowed within HMRC limits. The company will contribute twice your contribution, up to a maximum of 10%! And because the company invests heavily in mentoring and development, you ll be part of a team that supports your growth, whether that s through formal training or on-the-job learning. What you ll do You ll oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching and technical support. This includes delivering training (side-by-side coaching), monitoring compliance and reviewing operational and performance reports. You'll also manage audits, conduct monthly one-to-ones and annual appraisals, and support personal development plans. Additionally, you'll handle aged debt and account queries, ensure retention and income targets are met, and support the Renewals Manager with work allocation, referrals, and placements. The role involves training and supporting both new starters and existing team members, with full training provided. While insurance experience is beneficial, it is not essential. This opportunity is ideal for someone who enjoys understanding clients needs and helping them make informed decisions to protect their organisations. The role also offers involvement in projects and volunteering initiatives. What you ll need At least 1-2 year's management experience in an insurance setting. Strong understanding of insurance processes and client needs. Desire to develop leadership skills and take on greater responsibility. About the company The broker specialises in providing insurance to youth and charity groups, such as the Scouts and Girl Guides, as well as other not-for-profit organisations. They have a charity-based spirit and are ethical to their core. They pride themselves on offering a first-class working environment with excellent career progression opportunities and superb work-life balance. With exciting growth plans, you ll be part of a team that supports your development every day! Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Deputy Renewals Manager Lancing (Hybrid) £35,000 - £40,000 + benefits Reporting into the Renewals Manager, you ll step into a deputy management position here, providing hands-on leadership experience to a team of 6 existing business Account Handlers. Work flexibly with hybrid options (2 days a week from home after probation), allowing you to balance your professional growth with your personal life. You ll also benefit from a generous pension scheme and increasing holiday entitlement - 28 days to start, rising to 32 after 2 years service, giving you more time to recharge as you progress. You will have access to a medical scheme here too, to help you with the cost of your everyday healthcare fully funded by them such as optical, dental and many more. You will also get access to a Gym discount, family days out discount and online health risk assessments. There is also a generous pension scheme on offer. This plan allows employees to contribute a minimum of 2% of their gross salary up to the maximum allowed within HMRC limits. The company will contribute twice your contribution, up to a maximum of 10%! And because the company invests heavily in mentoring and development, you ll be part of a team that supports your growth, whether that s through formal training or on-the-job learning. What you ll do You ll oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching and technical support. This includes delivering training (side-by-side coaching), monitoring compliance and reviewing operational and performance reports. You'll also manage audits, conduct monthly one-to-ones and annual appraisals, and support personal development plans. Additionally, you'll handle aged debt and account queries, ensure retention and income targets are met, and support the Renewals Manager with work allocation, referrals, and placements. The role involves training and supporting both new starters and existing team members, with full training provided. While insurance experience is beneficial, it is not essential. This opportunity is ideal for someone who enjoys understanding clients needs and helping them make informed decisions to protect their organisations. The role also offers involvement in projects and volunteering initiatives. What you ll need At least 1-2 year's management experience in an insurance setting. Strong understanding of insurance processes and client needs. Desire to develop leadership skills and take on greater responsibility. About the company The broker specialises in providing insurance to youth and charity groups, such as the Scouts and Girl Guides, as well as other not-for-profit organisations. They have a charity-based spirit and are ethical to their core. They pride themselves on offering a first-class working environment with excellent career progression opportunities and superb work-life balance. With exciting growth plans, you ll be part of a team that supports your development every day! Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
CBRE Local UK
Role Purpose CBRE is seeking an exceptional Head of Workplace to lead and evolve the full workplace services offering for a Saint James' Place (client), covering their current London property portfolio. This is a high-impact, client-facing leadership opportunity for someone who thrives in a premium, relationship-led environment and understands the importance of discretion, service excellence, and seamless delivery in supporting advisers, clients, and colleagues. The successful candidate will bring strategic leadership, commercial awareness, and a passion for creating exceptional workplace experiences within a highly professional and regulated setting. The role offers the opportunity to shape culture, elevate service standards, build trusted relationships with senior client stakeholders, and deputise for the National Account Manager where required. Key Responsibilities Workplace & Service Leadership - Provide strategic leadership across the full workplace services portfolio, including Front of House, hospitality, events, and associated support services - Shape and deliver a workplace services strategy that reflects the standards, pace, and expectations of a high-performing wealth management environment - Act as the senior escalation point for service excellence, operational performance, and issue resolution, ensuring a consistently polished and professional experience People Leadership & Culture - Lead and develop a high-performing, established team - Embed a culture of accountability, engagement, and service excellence - Drive talent development, succession planning, and performance management - Deputise for the National Account Manager where necessary, ensuring continuity of leadership and client engagement Employee Experience & Innovation - Drive continuous improvement initiatives focused on colleague, client, and visitor experience across the full workplace environment - Use feedback, insight, and service data to enhance delivery, introduce innovation, and support a high-touch workplace experience - Build and maintain strong relationships with senior client stakeholders to shape and influence the workplace experience agenda Vendor & Contract Management - Lead vendor, supplier, and contractor management, ensuring robust oversight and performance against SLAs and contractual obligations - Drive contract reviews, governance, compliance, and renewals in partnership with relevant stakeholders - Ensure value for money, service optimisation, and effective risk management across all third-party service partners Performance Monitoring & Quality Improvement - Implement KPIs, performance dashboards, and quality assurance frameworks - Monitor trends and drive corrective actions where required - Ensure consistent delivery against CBRE and client standards Financial & Budget Management - Manage workplace budgets and financial forecasting - Control costs while maintaining premium service standards Health, Safety & Compliance - Ensure compliance with health, safety, and regulatory requirements across workplace services - Lead audits, inspections, and risk management activities with a strong focus on governance, control, and operational resilience - Promote a proactive culture of compliance and accountability appropriate to a regulated wealth management environment About You - Proven senior leadership experience in workplace services, hospitality, customer experience, or integrated facilities within financial or similarly high-touch corporate environments - A strong strategic mindset with experience delivering service excellence, cultural change, and continuous improvement across complex operations - Commercial acumen with budget, vendor, and contractor management expertise - Excellent communication and relationship-building skills, with the credibility to influence senior client stakeholders and represent CBRE with confidence - An understanding of the importance of discretion, governance, and high standards within wealth management or other regulated environments - Experience operating in a deputy or stand-in leadership capacity within a client-facing account structure is advantageous
Role Purpose CBRE is seeking an exceptional Head of Workplace to lead and evolve the full workplace services offering for a Saint James' Place (client), covering their current London property portfolio. This is a high-impact, client-facing leadership opportunity for someone who thrives in a premium, relationship-led environment and understands the importance of discretion, service excellence, and seamless delivery in supporting advisers, clients, and colleagues. The successful candidate will bring strategic leadership, commercial awareness, and a passion for creating exceptional workplace experiences within a highly professional and regulated setting. The role offers the opportunity to shape culture, elevate service standards, build trusted relationships with senior client stakeholders, and deputise for the National Account Manager where required. Key Responsibilities Workplace & Service Leadership - Provide strategic leadership across the full workplace services portfolio, including Front of House, hospitality, events, and associated support services - Shape and deliver a workplace services strategy that reflects the standards, pace, and expectations of a high-performing wealth management environment - Act as the senior escalation point for service excellence, operational performance, and issue resolution, ensuring a consistently polished and professional experience People Leadership & Culture - Lead and develop a high-performing, established team - Embed a culture of accountability, engagement, and service excellence - Drive talent development, succession planning, and performance management - Deputise for the National Account Manager where necessary, ensuring continuity of leadership and client engagement Employee Experience & Innovation - Drive continuous improvement initiatives focused on colleague, client, and visitor experience across the full workplace environment - Use feedback, insight, and service data to enhance delivery, introduce innovation, and support a high-touch workplace experience - Build and maintain strong relationships with senior client stakeholders to shape and influence the workplace experience agenda Vendor & Contract Management - Lead vendor, supplier, and contractor management, ensuring robust oversight and performance against SLAs and contractual obligations - Drive contract reviews, governance, compliance, and renewals in partnership with relevant stakeholders - Ensure value for money, service optimisation, and effective risk management across all third-party service partners Performance Monitoring & Quality Improvement - Implement KPIs, performance dashboards, and quality assurance frameworks - Monitor trends and drive corrective actions where required - Ensure consistent delivery against CBRE and client standards Financial & Budget Management - Manage workplace budgets and financial forecasting - Control costs while maintaining premium service standards Health, Safety & Compliance - Ensure compliance with health, safety, and regulatory requirements across workplace services - Lead audits, inspections, and risk management activities with a strong focus on governance, control, and operational resilience - Promote a proactive culture of compliance and accountability appropriate to a regulated wealth management environment About You - Proven senior leadership experience in workplace services, hospitality, customer experience, or integrated facilities within financial or similarly high-touch corporate environments - A strong strategic mindset with experience delivering service excellence, cultural change, and continuous improvement across complex operations - Commercial acumen with budget, vendor, and contractor management expertise - Excellent communication and relationship-building skills, with the credibility to influence senior client stakeholders and represent CBRE with confidence - An understanding of the importance of discretion, governance, and high standards within wealth management or other regulated environments - Experience operating in a deputy or stand-in leadership capacity within a client-facing account structure is advantageous
Search
Perth, Perth & Kinross
Deputy Administration Manager Location: Perth Job Type: Permanent, Full Time Salary: 42,000 - 48,000 Are you an experienced pensions professional ready to step into a leadership role? We're partnering with a leading professional pensions services organisation to recruit a Deputy Administration Manager to join their growing team in Perth. This is an excellent opportunity to take the next step in your career, combining technical expertise with people management in a highly collaborative and client-focused environment. The Role As Deputy Administration Manager, you will support the delivery of high-quality pension administration services across a portfolio of schemes. You'll play a key role in overseeing workloads, ensuring regulatory compliance, and developing team capability while maintaining strong client relationships. Key Responsibilities Oversee delivery of annual and ad-hoc pension scheme projects (e.g. renewals, benefit statements, pension increases) Monitor team performance, SLAs, and accuracy, taking action to ensure targets are achieved Review work produced by less experienced team members to maintain quality standards Support appraisals, mentoring, and regular performance check-ins Manage workflow and day-to-day team activity to ensure efficient service delivery Build and maintain strong client relationships, ensuring a high standard of service Prepare and review administration billing Maintain accurate internal systems, reporting, and compliance logs Deputise for the Administration Manager where required About You Essential: Strong experience in pensions administration, particularly Defined Benefit (DB) schemes Solid knowledge of pensions legislation and regulatory requirements Experience supervising or managing team workflows and performance Excellent communication and client relationship skills Strong IT skills (Microsoft Office suite) Good numerical and analytical ability Desirable: Experience within a third-party pensions administration environment Exposure to client presentations or trustee meetings Commercial awareness and business understanding Qualifications: GCSE Maths & English (or equivalent) at Grade B/6 or above Progress towards a professional pensions qualification (e.g. CPC, QPA, APMI) is advantageous What's in It for You? Competitive salary with annual discretionary bonus 25 days holiday with buy/sell flexibility Generous pension contribution and life assurance Private healthcare options and wellbeing support (including digital GP) Flexible benefits platform and retail discounts Paid volunteering days Clear progression and professional development opportunities If you're looking to progress your career within a forward-thinking and supportive environment, we'd love to hear from you. For a confidential discussion, please contact: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Deputy Administration Manager Location: Perth Job Type: Permanent, Full Time Salary: 42,000 - 48,000 Are you an experienced pensions professional ready to step into a leadership role? We're partnering with a leading professional pensions services organisation to recruit a Deputy Administration Manager to join their growing team in Perth. This is an excellent opportunity to take the next step in your career, combining technical expertise with people management in a highly collaborative and client-focused environment. The Role As Deputy Administration Manager, you will support the delivery of high-quality pension administration services across a portfolio of schemes. You'll play a key role in overseeing workloads, ensuring regulatory compliance, and developing team capability while maintaining strong client relationships. Key Responsibilities Oversee delivery of annual and ad-hoc pension scheme projects (e.g. renewals, benefit statements, pension increases) Monitor team performance, SLAs, and accuracy, taking action to ensure targets are achieved Review work produced by less experienced team members to maintain quality standards Support appraisals, mentoring, and regular performance check-ins Manage workflow and day-to-day team activity to ensure efficient service delivery Build and maintain strong client relationships, ensuring a high standard of service Prepare and review administration billing Maintain accurate internal systems, reporting, and compliance logs Deputise for the Administration Manager where required About You Essential: Strong experience in pensions administration, particularly Defined Benefit (DB) schemes Solid knowledge of pensions legislation and regulatory requirements Experience supervising or managing team workflows and performance Excellent communication and client relationship skills Strong IT skills (Microsoft Office suite) Good numerical and analytical ability Desirable: Experience within a third-party pensions administration environment Exposure to client presentations or trustee meetings Commercial awareness and business understanding Qualifications: GCSE Maths & English (or equivalent) at Grade B/6 or above Progress towards a professional pensions qualification (e.g. CPC, QPA, APMI) is advantageous What's in It for You? Competitive salary with annual discretionary bonus 25 days holiday with buy/sell flexibility Generous pension contribution and life assurance Private healthcare options and wellbeing support (including digital GP) Flexible benefits platform and retail discounts Paid volunteering days Clear progression and professional development opportunities If you're looking to progress your career within a forward-thinking and supportive environment, we'd love to hear from you. For a confidential discussion, please contact: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
