People & Culture Manager Hybrid (Software / SaaS Organisation) 45,000 - 50,000 plus excellent benefits including mainly remote working (3-5 office days per month in London or Glasgow), bonus, private healthcare, enhanced pension, generous holiday allowance, critical illness cover, life assurance, employee assistance programme and dedicated monthly training time. Our client is a fast-growing B2B software company with ambitious growth plans and a team of 35+ employees. They are looking for a Strategic People & Culture Manager to lead and evolve the people function, combining hands-on delivery with thoughtful, data-led people strategy. Working closely with the CEO and senior leadership team, you'll play a pivotal role in shaping the employee experience and helping the business scale successfully. Why this role is different This is a rare opportunity to join at a key stage of growth and genuinely influence how the people function develops. Rather than inheriting a mature HR department, you'll have the autonomy to build, improve and implement people initiatives that make a visible impact across the business. You'll have direct access to senior leadership, a genuine seat at the table and the opportunity to shape everything from employee engagement and leadership development to recruitment, performance management and company culture. For the right person, this could be an exciting step up into a broader, more strategic role where your contribution will be highly visible and your ideas welcomed. What you'll do Partner with the CEO and leadership team to develop and deliver the people strategy, providing insight, guidance and data-driven recommendations that support business growth. Champion company culture, employee engagement and wellbeing initiatives, helping to create an outstanding employee experience across a remote-first workforce. Lead all recruitment and onboarding activity, working closely with hiring managers to attract, select and retain high-quality talent while enhancing the employer brand. Drive performance, learning and development initiatives, supporting managers to build high-performing teams and fostering a culture of continuous feedback and growth. Act as the organisation's HR expert, managing employee relations matters, coaching managers and ensuring HR practices remain compliant, pragmatic and people-focused. Own and continuously improve HR operations, systems and processes, including HRIS management, reporting, GDPR compliance and people analytics. What success looks like We're open to someone taking a step up into this position, provided you've gained recent experience within a small, growing software or SaaS business and understand the pace, challenges and opportunities that come with scaling organisations. You'll enjoy building rather than maintaining, be comfortable rolling up your sleeves when needed and be motivated by the opportunity to shape how a growing business attracts, develops and retains great people. What you'll bring Recent HR Generalist, HR Manager or People Partner experience within a small, growing software or SaaS business (typically 30-100 employees). CIPD Level 5 qualification. Experience supporting a scaling organisation and partnering with senior stakeholders. Strong employee relations expertise and the ability to manage cases independently. Experience leading recruitment, onboarding and people development initiatives. Strong HR systems, reporting and data management experience. Commercial awareness, excellent communication skills and a proactive, hands-on approach. The ability to operate strategically while remaining involved in day-to-day delivery. Nice to have Experience within property, block management or related sectors. Exposure to finance or accounting-focused software businesses. Experience using strengths-based development tools such as CliftonStrengths or DISC. Previous involvement in periods of organisational growth and change. What we offer Competitive salary plus discretionary bonus. Private healthcare, enhanced pension and life assurance. Critical illness cover and employee assistance programme. 23 days annual leave plus holiday buy/sell scheme. Predominantly remote working model. Dedicated monthly learning and development time. A collaborative, supportive culture built on trust and continuous improvement. The opportunity to shape and influence the people function within a growing SaaS business. If you're looking for a role where your ideas will be heard, your contribution will be visible and you'll have the opportunity to help shape the future of a growing technology business, we'd love to hear from you.
Jun 20, 2026
Full time
People & Culture Manager Hybrid (Software / SaaS Organisation) 45,000 - 50,000 plus excellent benefits including mainly remote working (3-5 office days per month in London or Glasgow), bonus, private healthcare, enhanced pension, generous holiday allowance, critical illness cover, life assurance, employee assistance programme and dedicated monthly training time. Our client is a fast-growing B2B software company with ambitious growth plans and a team of 35+ employees. They are looking for a Strategic People & Culture Manager to lead and evolve the people function, combining hands-on delivery with thoughtful, data-led people strategy. Working closely with the CEO and senior leadership team, you'll play a pivotal role in shaping the employee experience and helping the business scale successfully. Why this role is different This is a rare opportunity to join at a key stage of growth and genuinely influence how the people function develops. Rather than inheriting a mature HR department, you'll have the autonomy to build, improve and implement people initiatives that make a visible impact across the business. You'll have direct access to senior leadership, a genuine seat at the table and the opportunity to shape everything from employee engagement and leadership development to recruitment, performance management and company culture. For the right person, this could be an exciting step up into a broader, more strategic role where your contribution will be highly visible and your ideas welcomed. What you'll do Partner with the CEO and leadership team to develop and deliver the people strategy, providing insight, guidance and data-driven recommendations that support business growth. Champion company culture, employee engagement and wellbeing initiatives, helping to create an outstanding employee experience across a remote-first workforce. Lead all recruitment and onboarding activity, working closely with hiring managers to attract, select and retain high-quality talent while enhancing the employer brand. Drive performance, learning and development initiatives, supporting managers to build high-performing teams and fostering a culture of continuous feedback and growth. Act as the organisation's HR expert, managing employee relations matters, coaching managers and ensuring HR practices remain compliant, pragmatic and people-focused. Own and continuously improve HR operations, systems and processes, including HRIS management, reporting, GDPR compliance and people analytics. What success looks like We're open to someone taking a step up into this position, provided you've gained recent experience within a small, growing software or SaaS business and understand the pace, challenges and opportunities that come with scaling organisations. You'll enjoy building rather than maintaining, be comfortable rolling up your sleeves when needed and be motivated by the opportunity to shape how a growing business attracts, develops and retains great people. What you'll bring Recent HR Generalist, HR Manager or People Partner experience within a small, growing software or SaaS business (typically 30-100 employees). CIPD Level 5 qualification. Experience supporting a scaling organisation and partnering with senior stakeholders. Strong employee relations expertise and the ability to manage cases independently. Experience leading recruitment, onboarding and people development initiatives. Strong HR systems, reporting and data management experience. Commercial awareness, excellent communication skills and a proactive, hands-on approach. The ability to operate strategically while remaining involved in day-to-day delivery. Nice to have Experience within property, block management or related sectors. Exposure to finance or accounting-focused software businesses. Experience using strengths-based development tools such as CliftonStrengths or DISC. Previous involvement in periods of organisational growth and change. What we offer Competitive salary plus discretionary bonus. Private healthcare, enhanced pension and life assurance. Critical illness cover and employee assistance programme. 23 days annual leave plus holiday buy/sell scheme. Predominantly remote working model. Dedicated monthly learning and development time. A collaborative, supportive culture built on trust and continuous improvement. The opportunity to shape and influence the people function within a growing SaaS business. If you're looking for a role where your ideas will be heard, your contribution will be visible and you'll have the opportunity to help shape the future of a growing technology business, we'd love to hear from you.
People & Culture Manager Hybrid (Software / SaaS Organisation) 45,000 - 50,000 plus excellent benefits including mainly remote working (3-5 office days per month in London or Glasgow), bonus, private healthcare, enhanced pension, generous holiday allowance, critical illness cover, life assurance, employee assistance programme and dedicated monthly training time. Our client is a fast-growing B2B software company with ambitious growth plans and a team of 35+ employees. They are looking for a Strategic People & Culture Manager to lead and evolve the people function, combining hands-on delivery with thoughtful, data-led people strategy. Working closely with the CEO and senior leadership team, you'll play a pivotal role in shaping the employee experience and helping the business scale successfully. Why this role is different This is a rare opportunity to join at a key stage of growth and genuinely influence how the people function develops. Rather than inheriting a mature HR department, you'll have the autonomy to build, improve and implement people initiatives that make a visible impact across the business. You'll have direct access to senior leadership, a genuine seat at the table and the opportunity to shape everything from employee engagement and leadership development to recruitment, performance management and company culture. For the right person, this could be an exciting step up into a broader, more strategic role where your contribution will be highly visible and your ideas welcomed. What you'll do Partner with the CEO and leadership team to develop and deliver the people strategy, providing insight, guidance and data-driven recommendations that support business growth. Champion company culture, employee engagement and wellbeing initiatives, helping to create an outstanding employee experience across a remote-first workforce. Lead all recruitment and onboarding activity, working closely with hiring managers to attract, select and retain high-quality talent while enhancing the employer brand. Drive performance, learning and development initiatives, supporting managers to build high-performing teams and fostering a culture of continuous feedback and growth. Act as the organisation's HR expert, managing employee relations matters, coaching managers and ensuring HR practices remain compliant, pragmatic and people-focused. Own and continuously improve HR operations, systems and processes, including HRIS management, reporting, GDPR compliance and people analytics. What success looks like We're open to someone taking a step up into this position, provided you've gained recent experience within a small, growing software or SaaS business and understand the pace, challenges and opportunities that come with scaling organisations. You'll enjoy building rather than maintaining, be comfortable rolling up your sleeves when needed and be motivated by the opportunity to shape how a growing business attracts, develops and retains great people. What you'll bring Recent HR Generalist, HR Manager or People Partner experience within a small, growing software or SaaS business (typically 30-100 employees). CIPD Level 5 qualification. Experience supporting a scaling organisation and partnering with senior stakeholders. Strong employee relations expertise and the ability to manage cases independently. Experience leading recruitment, onboarding and people development initiatives. Strong HR systems, reporting and data management experience. Commercial awareness, excellent communication skills and a proactive, hands-on approach. The ability to operate strategically while remaining involved in day-to-day delivery. Nice to have Experience within property, block management or related sectors. Exposure to finance or accounting-focused software businesses. Experience using strengths-based development tools such as CliftonStrengths or DISC. Previous involvement in periods of organisational growth and change. What we offer Competitive salary plus discretionary bonus. Private healthcare, enhanced pension and life assurance. Critical illness cover and employee assistance programme. 23 days annual leave plus holiday buy/sell scheme. Predominantly remote working model. Dedicated monthly learning and development time. A collaborative, supportive culture built on trust and continuous improvement. The opportunity to shape and influence the people function within a growing SaaS business. If you're looking for a role where your ideas will be heard, your contribution will be visible and you'll have the opportunity to help shape the future of a growing technology business, we'd love to hear from you.
Jun 20, 2026
Full time
People & Culture Manager Hybrid (Software / SaaS Organisation) 45,000 - 50,000 plus excellent benefits including mainly remote working (3-5 office days per month in London or Glasgow), bonus, private healthcare, enhanced pension, generous holiday allowance, critical illness cover, life assurance, employee assistance programme and dedicated monthly training time. Our client is a fast-growing B2B software company with ambitious growth plans and a team of 35+ employees. They are looking for a Strategic People & Culture Manager to lead and evolve the people function, combining hands-on delivery with thoughtful, data-led people strategy. Working closely with the CEO and senior leadership team, you'll play a pivotal role in shaping the employee experience and helping the business scale successfully. Why this role is different This is a rare opportunity to join at a key stage of growth and genuinely influence how the people function develops. Rather than inheriting a mature HR department, you'll have the autonomy to build, improve and implement people initiatives that make a visible impact across the business. You'll have direct access to senior leadership, a genuine seat at the table and the opportunity to shape everything from employee engagement and leadership development to recruitment, performance management and company culture. For the right person, this could be an exciting step up into a broader, more strategic role where your contribution will be highly visible and your ideas welcomed. What you'll do Partner with the CEO and leadership team to develop and deliver the people strategy, providing insight, guidance and data-driven recommendations that support business growth. Champion company culture, employee engagement and wellbeing initiatives, helping to create an outstanding employee experience across a remote-first workforce. Lead all recruitment and onboarding activity, working closely with hiring managers to attract, select and retain high-quality talent while enhancing the employer brand. Drive performance, learning and development initiatives, supporting managers to build high-performing teams and fostering a culture of continuous feedback and growth. Act as the organisation's HR expert, managing employee relations matters, coaching managers and ensuring HR practices remain compliant, pragmatic and people-focused. Own and continuously improve HR operations, systems and processes, including HRIS management, reporting, GDPR compliance and people analytics. What success looks like We're open to someone taking a step up into this position, provided you've gained recent experience within a small, growing software or SaaS business and understand the pace, challenges and opportunities that come with scaling organisations. You'll enjoy building rather than maintaining, be comfortable rolling up your sleeves when needed and be motivated by the opportunity to shape how a growing business attracts, develops and retains great people. What you'll bring Recent HR Generalist, HR Manager or People Partner experience within a small, growing software or SaaS business (typically 30-100 employees). CIPD Level 5 qualification. Experience supporting a scaling organisation and partnering with senior stakeholders. Strong employee relations expertise and the ability to manage cases independently. Experience leading recruitment, onboarding and people development initiatives. Strong HR systems, reporting and data management experience. Commercial awareness, excellent communication skills and a proactive, hands-on approach. The ability to operate strategically while remaining involved in day-to-day delivery. Nice to have Experience within property, block management or related sectors. Exposure to finance or accounting-focused software businesses. Experience using strengths-based development tools such as CliftonStrengths or DISC. Previous involvement in periods of organisational growth and change. What we offer Competitive salary plus discretionary bonus. Private healthcare, enhanced pension and life assurance. Critical illness cover and employee assistance programme. 23 days annual leave plus holiday buy/sell scheme. Predominantly remote working model. Dedicated monthly learning and development time. A collaborative, supportive culture built on trust and continuous improvement. The opportunity to shape and influence the people function within a growing SaaS business. If you're looking for a role where your ideas will be heard, your contribution will be visible and you'll have the opportunity to help shape the future of a growing technology business, we'd love to hear from you.
Salary: £30,000 basic OTE £120,000 uncapped Location: Remote with office attendance at Cobalt Business Park, Newcastle upon Tyne Working pattern: Full-time, Monday to Thursday until 4pm with early finish at 3pm on Fridays About Shoptimised Shoptimised is an award-winning ecommerce software company constantly innovating to stay competitive and deliver the best possible service to our clients. We pride ourselves on the culture we have built and are committed to the development and progression of our people. The role We are seeking a driven and results-focused Enterprise Business Development Manager to join our growing team. This role is key to driving business growth by acquiring and developing strategic enterprise-level clients. You'll be responsible for managing your own pipeline from prospecting and outreach through to deal negotiation and close while building lasting client relationships that deliver measurable results. This is primarily a field-based role attending client meetings across the UK and relevant industry events, with regular attendance at our Newcastle office when not on the road. What you'll be doing Proactively drive revenue growth through outbound sales and strategic prospecting Manage all stages of the sales journey from identifying leads and conducting discovery calls to closing new business Attend client meetings, trade shows, and industry events to develop relationships and uncover new opportunities Develop and execute outreach strategies to engage potential enterprise clients Create and implement effective sales strategies that achieve and exceed revenue goals Deliver engaging product demonstrations and articulate how our ecommerce solutions address client needs and challenges Monitor industry trends and competitor activities to refine sales approaches and identify emerging opportunities Maintain accurate CRM records, update forecasts, and report progress to the Commercial Director What you'll bring Proven experience in enterprise-level business development or B2B sales essential A consistent record of achieving or exceeding targets essential Knowledge and experience working with clients in the retail or ecommerce sector essential Experience within a SaaS, digital marketing, or technology-led environment desirable Established relationships with retailers or enterprise clients desirable What's on offer £30,000 basic salary with OTE of £120,000 uncapped Commission earned for the full lifecycle of each client's tenure 37 days annual leave per year including bank holidays, Christmas shutdown, and your birthday off Early finishes 4pm Monday to Thursday and 3pm on Fridays Healthcare cover through Medicash with cashback on healthcare costs and access to an employee assistance programme Regular team events, awards, and in-office fun days Shoptimised is an equal opportunities employer. We welcome applications from all backgrounds and experience levels. You may have experience of the following: Enterprise Sales Manager, Enterprise Account Executive, Strategic Business Development Manager, B2B Sales Manager, Enterprise Sales Executive, Field Sales Manager, Senior Business Development Manager, Commercial Development Manager, Enterprise Account Manager, National Sales Manager. REF-(Apply online only)
Jun 20, 2026
Full time
Salary: £30,000 basic OTE £120,000 uncapped Location: Remote with office attendance at Cobalt Business Park, Newcastle upon Tyne Working pattern: Full-time, Monday to Thursday until 4pm with early finish at 3pm on Fridays About Shoptimised Shoptimised is an award-winning ecommerce software company constantly innovating to stay competitive and deliver the best possible service to our clients. We pride ourselves on the culture we have built and are committed to the development and progression of our people. The role We are seeking a driven and results-focused Enterprise Business Development Manager to join our growing team. This role is key to driving business growth by acquiring and developing strategic enterprise-level clients. You'll be responsible for managing your own pipeline from prospecting and outreach through to deal negotiation and close while building lasting client relationships that deliver measurable results. This is primarily a field-based role attending client meetings across the UK and relevant industry events, with regular attendance at our Newcastle office when not on the road. What you'll be doing Proactively drive revenue growth through outbound sales and strategic prospecting Manage all stages of the sales journey from identifying leads and conducting discovery calls to closing new business Attend client meetings, trade shows, and industry events to develop relationships and uncover new opportunities Develop and execute outreach strategies to engage potential enterprise clients Create and implement effective sales strategies that achieve and exceed revenue goals Deliver engaging product demonstrations and articulate how our ecommerce solutions address client needs and challenges Monitor industry trends and competitor activities to refine sales approaches and identify emerging opportunities Maintain accurate CRM records, update forecasts, and report progress to the Commercial Director What you'll bring Proven experience in enterprise-level business development or B2B sales essential A consistent record of achieving or exceeding targets essential Knowledge and experience working with clients in the retail or ecommerce sector essential Experience within a SaaS, digital marketing, or technology-led environment desirable Established relationships with retailers or enterprise clients desirable What's on offer £30,000 basic salary with OTE of £120,000 uncapped Commission earned for the full lifecycle of each client's tenure 37 days annual leave per year including bank holidays, Christmas shutdown, and your birthday off Early finishes 4pm Monday to Thursday and 3pm on Fridays Healthcare cover through Medicash with cashback on healthcare costs and access to an employee assistance programme Regular team events, awards, and in-office fun days Shoptimised is an equal opportunities employer. We welcome applications from all backgrounds and experience levels. You may have experience of the following: Enterprise Sales Manager, Enterprise Account Executive, Strategic Business Development Manager, B2B Sales Manager, Enterprise Sales Executive, Field Sales Manager, Senior Business Development Manager, Commercial Development Manager, Enterprise Account Manager, National Sales Manager. REF-(Apply online only)
Own the Pipeline. Build the Playbook. Shape the Future of Legal Tech. Are you always the top pipeline generator on your team? The one who knows everyone, shows up at every event, and simply won't stop until they get the meeting? Do you want genuine autonomy, a specialist market you can make your own, and the earning potential to match? If so, this is your chance to make the best career decision of your life. The Role at a Glance: Business Development Manager Remote Working - UK £60,000 - £70,000 Base Salary £110,000 - £120,000 OTE + Uncapped Commission Above Plan Plus Unlimited Leave, Private Medical, Dental, Pension, Life Insurance & More Full Time - Permanent Reporting to: Sales Director Company: Fast-growing global Legal SaaS technology business Pedigree: 25x Growth Since 2020 Targeting 100x Growth by 2030 Culture: Entrepreneurial High-Performance Autonomous Strategic Remote-First Your Background / Skills: SaaS Sales, Business Development, Outbound Pipeline Generation, Legal Technology, Prospecting, Account-Based Marketing, Salesforce, Outreach.io Who we are: Actionstep is innovating and growing faster than anyone else in the legal practice management software space. We ve grown 25x since 2020 and are targeting 100x growth by 2030. Yes, we have a market-leading SaaS solution. But what sets us apart is our people - highly-focused, strategic, resourceful and entrepreneurial. Our team is compact, our ambition is enormous and the results speak for themselves. Trusted by hundreds of law firms across the UK, Actionstep is redefining how midsize legal practices run their business. The planets have aligned for Actionstep in the UK, and we need the right people to help us capitalise on the opportunity. This is a rare chance to join something very special at exactly the right moment. The Opportunity: You will own the outbound engine that fuels Actionstep UK's next phase of growth, building the pipeline that our Account Executives convert into revenue. This is a newly created role with genuine ownership and influence. You won't inherit a pipeline. You won't inherit a playbook. You'll help build both. This role is ideal for someone who thrives in high-autonomy environments and wants the opportunity to define how outbound sales is done inside one of the UK's most exciting legal tech growth stories. You'll work closely with Account Executives and senior leadership to identify opportunities, generate high-quality pipeline and continuously refine outbound strategy across the UK legal market. What your day might look like: • Owning the outbound pipeline and generating £2M+ qualified pipeline annually • Building and refining Actionstep's outbound sales playbook for the UK market • Identifying and qualifying prospects against Actionstep's ideal customer profile • Creating opportunities through targeted outreach, networking, referrals, partnerships and events • Partnering closely with Account Executives to ensure high-quality handoffs and improved conversion outcomes • Building strong relationships across UK law firms and legal professionals • Representing Actionstep at industry events, conferences and networking forums • Tracking pipeline metrics and analysing performance trends • Providing recommendations and market insight to the Sales Director • Developing deep understanding of the legal sector and buyer behaviour within law firms What Success Looks Like: • Annual quota for BDM-sourced ARR added to pipeline: £2,000,000 • Annual quota for BDM-sourced ARR closed won: £800,000 • 30 Days - Onboard to Actionstep and understand outbound sales process & ABM • 60 Days - Crystallise outbound strategy for the UK market • 90 Days - Generate £250,000 pipeline About You: You have built pipeline in competitive B2B SaaS markets, selling to senior stakeholders through long, complex sales cycles. You understand that great outbound is a craft, not simply a numbers game. Essential: • Proven track record generating high-quality outbound pipeline within B2B SaaS environments • Genuine knowledge of and curiosity about the legal sector • Strong commercial instinct and qualification capability • Excellent written and verbal communication skills • Ability to build credibility quickly with Managing Partners, Operations Directors and CFOs • Experience using Salesforce, Outreach.io or similar sales engagement platforms • Highly organised, self-motivated and accountable • Comfortable operating independently without close management • Strong focus on quality over volume when building pipeline Desirable: • Experience selling into UK law firms or professional services organisations • Existing network within the UK legal market • Experience building outbound functions, frameworks or sales playbooks from scratch The Honest Part: This is a new role with no inherited pipeline, no BDM team beside you and ambitious targets. If you want a fully built system to plug into, this is probably not the right move. But if you want to own a function, define how it works and prove what is possible in one of the UK's most exciting growth stories, this is it. What we offer: • Flexible, remote-first working • Unlimited leave • Optional London WeWork office access • Pension contributions • Private medical insurance • Dental insurance • Life insurance • Opportunity to shape and define a critical growth function • High-autonomy role with significant commercial impact If you've read this advert and you're thinking "this is for me" - we'd love to hear from you. Apply today and help shape the future of legal technology in the UK. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jun 18, 2026
Full time
Own the Pipeline. Build the Playbook. Shape the Future of Legal Tech. Are you always the top pipeline generator on your team? The one who knows everyone, shows up at every event, and simply won't stop until they get the meeting? Do you want genuine autonomy, a specialist market you can make your own, and the earning potential to match? If so, this is your chance to make the best career decision of your life. The Role at a Glance: Business Development Manager Remote Working - UK £60,000 - £70,000 Base Salary £110,000 - £120,000 OTE + Uncapped Commission Above Plan Plus Unlimited Leave, Private Medical, Dental, Pension, Life Insurance & More Full Time - Permanent Reporting to: Sales Director Company: Fast-growing global Legal SaaS technology business Pedigree: 25x Growth Since 2020 Targeting 100x Growth by 2030 Culture: Entrepreneurial High-Performance Autonomous Strategic Remote-First Your Background / Skills: SaaS Sales, Business Development, Outbound Pipeline Generation, Legal Technology, Prospecting, Account-Based Marketing, Salesforce, Outreach.io Who we are: Actionstep is innovating and growing faster than anyone else in the legal practice management software space. We ve grown 25x since 2020 and are targeting 100x growth by 2030. Yes, we have a market-leading SaaS solution. But what sets us apart is our people - highly-focused, strategic, resourceful and entrepreneurial. Our team is compact, our ambition is enormous and the results speak for themselves. Trusted by hundreds of law firms across the UK, Actionstep is redefining how midsize legal practices run their business. The planets have aligned for Actionstep in the UK, and we need the right people to help us capitalise on the opportunity. This is a rare chance to join something very special at exactly the right moment. The Opportunity: You will own the outbound engine that fuels Actionstep UK's next phase of growth, building the pipeline that our Account Executives convert into revenue. This is a newly created role with genuine ownership and influence. You won't inherit a pipeline. You won't inherit a playbook. You'll help build both. This role is ideal for someone who thrives in high-autonomy environments and wants the opportunity to define how outbound sales is done inside one of the UK's most exciting legal tech growth stories. You'll work closely with Account Executives and senior leadership to identify opportunities, generate high-quality pipeline and continuously refine outbound strategy across the UK legal market. What your day might look like: • Owning the outbound pipeline and generating £2M+ qualified pipeline annually • Building and refining Actionstep's outbound sales playbook for the UK market • Identifying and qualifying prospects against Actionstep's ideal customer profile • Creating opportunities through targeted outreach, networking, referrals, partnerships and events • Partnering closely with Account Executives to ensure high-quality handoffs and improved conversion outcomes • Building strong relationships across UK law firms and legal professionals • Representing Actionstep at industry events, conferences and networking forums • Tracking pipeline metrics and analysing performance trends • Providing recommendations and market insight to the Sales Director • Developing deep understanding of the legal sector and buyer behaviour within law firms What Success Looks Like: • Annual quota for BDM-sourced ARR added to pipeline: £2,000,000 • Annual quota for BDM-sourced ARR closed won: £800,000 • 30 Days - Onboard to Actionstep and understand outbound sales process & ABM • 60 Days - Crystallise outbound strategy for the UK market • 90 Days - Generate £250,000 pipeline About You: You have built pipeline in competitive B2B SaaS markets, selling to senior stakeholders through long, complex sales cycles. You understand that great outbound is a craft, not simply a numbers game. Essential: • Proven track record generating high-quality outbound pipeline within B2B SaaS environments • Genuine knowledge of and curiosity about the legal sector • Strong commercial instinct and qualification capability • Excellent written and verbal communication skills • Ability to build credibility quickly with Managing Partners, Operations Directors and CFOs • Experience using Salesforce, Outreach.io or similar sales engagement platforms • Highly organised, self-motivated and accountable • Comfortable operating independently without close management • Strong focus on quality over volume when building pipeline Desirable: • Experience selling into UK law firms or professional services organisations • Existing network within the UK legal market • Experience building outbound functions, frameworks or sales playbooks from scratch The Honest Part: This is a new role with no inherited pipeline, no BDM team beside you and ambitious targets. If you want a fully built system to plug into, this is probably not the right move. But if you want to own a function, define how it works and prove what is possible in one of the UK's most exciting growth stories, this is it. What we offer: • Flexible, remote-first working • Unlimited leave • Optional London WeWork office access • Pension contributions • Private medical insurance • Dental insurance • Life insurance • Opportunity to shape and define a critical growth function • High-autonomy role with significant commercial impact If you've read this advert and you're thinking "this is for me" - we'd love to hear from you. Apply today and help shape the future of legal technology in the UK. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Help shape exceptional customer experiences that build trust and drive continuous improvement We are looking for a Customer Experience Manager to join our team, supporting the delivery of a consistent, high-quality customer journey across all channels. This is a pivotal role responsible for combining hands-on customer support, insight-driven analysis, and operational improvement to enhance the overall customer experience. You will work closely with the Head of Customer Experience and cross-functional teams to resolve complex issues, identify root causes, and implement meaningful improvements. This is a hybrid role with an expectation to be in the office one day each week across any of our offices. Our offices are based in Peterborough, Watford, Bristol or Birmingham. What you'll be doing In this role, you will: Manage complex or high-sensitivity customer cases, ensuring effective and empathetic resolution Analyse customer feedback and behavioural data to identify trends and opportunities for improvement Support the optimisation of customer journeys, reducing friction and improving satisfaction Contribute to process improvements, maintaining high-quality documentation, playbooks and knowledge base content Generate insights through data analysis (e.g. CSAT, NPS, FCR), supporting reporting and decision-making Collaborate with Product, Engineering and Operations to resolve issues and enhance customer outcomes Support the adoption of automation and AI tools to improve efficiency and reduce customer effort Skills & Experience We're seeking a customer-focused professional who combines strong analytical capability with a passion for improving customer outcomes. You'll ideally bring: Experience handling complex customer enquiries or escalations Ability to analyse customer data and translate insights into actionable improvements Strong communication skills, with the ability to engage effectively across teams A structured, process-driven mindset with a focus on continuous improvement Confidence working with performance metrics and reporting data Experience within a B2B SaaS orgnaisation would be advantageous but not essential Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Jun 17, 2026
Full time
Help shape exceptional customer experiences that build trust and drive continuous improvement We are looking for a Customer Experience Manager to join our team, supporting the delivery of a consistent, high-quality customer journey across all channels. This is a pivotal role responsible for combining hands-on customer support, insight-driven analysis, and operational improvement to enhance the overall customer experience. You will work closely with the Head of Customer Experience and cross-functional teams to resolve complex issues, identify root causes, and implement meaningful improvements. This is a hybrid role with an expectation to be in the office one day each week across any of our offices. Our offices are based in Peterborough, Watford, Bristol or Birmingham. What you'll be doing In this role, you will: Manage complex or high-sensitivity customer cases, ensuring effective and empathetic resolution Analyse customer feedback and behavioural data to identify trends and opportunities for improvement Support the optimisation of customer journeys, reducing friction and improving satisfaction Contribute to process improvements, maintaining high-quality documentation, playbooks and knowledge base content Generate insights through data analysis (e.g. CSAT, NPS, FCR), supporting reporting and decision-making Collaborate with Product, Engineering and Operations to resolve issues and enhance customer outcomes Support the adoption of automation and AI tools to improve efficiency and reduce customer effort Skills & Experience We're seeking a customer-focused professional who combines strong analytical capability with a passion for improving customer outcomes. You'll ideally bring: Experience handling complex customer enquiries or escalations Ability to analyse customer data and translate insights into actionable improvements Strong communication skills, with the ability to engage effectively across teams A structured, process-driven mindset with a focus on continuous improvement Confidence working with performance metrics and reporting data Experience within a B2B SaaS orgnaisation would be advantageous but not essential Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Hey thanks for stopping by! If you re reading this, you re probably ready to take the next step in your tech product marketing career - a fresh opportunity to shape go-to-market strategies, create impactful content, and drive product success. We re an award-winning, innovative technology company with a strong people-first culture that values creativity, collaboration, and wellbeing. After recent investment and a raft of new products we re ready to welcome a talented Product Marketing Specialist to the team who s eager to make their mark and help showcase our products to the world. If this sounds like the kind of challenge you ve been waiting for, we d love to hear from you. The Role at a Glance: Senior Product Marketing Executive / Product Marketing Specialist Uxbridge, West London HQ / Hybrid Working - Minimum of 4 days a month in the office £40,000 - £55,000 Plus Company Bonus and Benefits Permanent - Full Time Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Product Marketing Manager. Department: Marketing. Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Experience: Developing compelling sales and marketing assets. Delivering benefit-led propositions. Gathering market intelligence to support product innovation. Your Skills: Cloud SaaS solutions. Product Marketing experience. Commercial Awareness. The Role: As a Product Marketing Specialist at Tollring, you'll be at the heart of shaping our commercial success. You'll craft irresistible sales and marketing assets, create bold, benefit-driven propositions, and uncover powerful market insights that fuel innovation. Working closely with teams across the business, as well as partners and customers, you'll drive product adoption, spark customer excitement, and help unlock new revenue opportunities. Your Responsibilities: • Develop standout sales tools and engaging onboarding materials. • Deliver persuasive, benefit-driven pitches to partners and prospects, in-person and online. • Craft impactful, customer-focused content that drives campaigns and lead generation. • Tailor materials for key industry verticals to maximise relevance and appeal. • Capture and share market and competitor insights to shape strategy. • Lead user testing and gather product feedback from teams and customers. • Measure and report on activity impact with clear metrics and monthly updates. Who we are: We are Tollring, a multi award-winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that s a lot of years creating meaningful impact for organisations. On a day-to-day basis, your scope of work will include the conceptualisation, design, and execution of creative content to support our: + Portfolio of documentation + Websites + Campaigns + Projects + Videos + Social media channels About You: • Degree educated or equivalent professional experience. • 3+ years experience with Cloud SaaS solutions • Strong understanding of marketing principles with commercial awareness • Genuine interest in technology to support detailed product knowledge • Excellent verbal and written communication skills • Ability to take ownership, work independently, and collaborate within a team • Skilled at translating technical features into customer-focused benefits and propositions • Highly efficient, organised, and able to meet deadlines • Exceptional attention to detail Nice to have: • Degree in marketing or computer science • Knowledge of Cloud Unified Communications / Contact Centre solutions • Proven track record in creating demand generation content and sales resources • Experience in roles requiring deep understanding of complex products • Confident in delivering benefits-led presentations and webinars • Ability to drive initiatives and resolve issues to successful outcomes • Experience developing industry-specific propositions Other platforms you might be proficient in: + Microsoft Office 365 e.g. Word, Excel, PowerPoint, Outlook, Teams. + Adobe InDesign + Zoho CRM Ready to bring bold ideas to life and make a real impact in a fast-growing tech company? At Tollring, your voice won t just be heard - it ll shape the future of our products and how the world sees them. If you re driven by data, storytelling, and smart strategy and want your next move to actually mean something then let s talk. Apply now and be part of a brand that s as ambitious as you are. Tollring, an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you.
Oct 07, 2025
Full time
Hey thanks for stopping by! If you re reading this, you re probably ready to take the next step in your tech product marketing career - a fresh opportunity to shape go-to-market strategies, create impactful content, and drive product success. We re an award-winning, innovative technology company with a strong people-first culture that values creativity, collaboration, and wellbeing. After recent investment and a raft of new products we re ready to welcome a talented Product Marketing Specialist to the team who s eager to make their mark and help showcase our products to the world. If this sounds like the kind of challenge you ve been waiting for, we d love to hear from you. The Role at a Glance: Senior Product Marketing Executive / Product Marketing Specialist Uxbridge, West London HQ / Hybrid Working - Minimum of 4 days a month in the office £40,000 - £55,000 Plus Company Bonus and Benefits Permanent - Full Time Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Product Marketing Manager. Department: Marketing. Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Experience: Developing compelling sales and marketing assets. Delivering benefit-led propositions. Gathering market intelligence to support product innovation. Your Skills: Cloud SaaS solutions. Product Marketing experience. Commercial Awareness. The Role: As a Product Marketing Specialist at Tollring, you'll be at the heart of shaping our commercial success. You'll craft irresistible sales and marketing assets, create bold, benefit-driven propositions, and uncover powerful market insights that fuel innovation. Working closely with teams across the business, as well as partners and customers, you'll drive product adoption, spark customer excitement, and help unlock new revenue opportunities. Your Responsibilities: • Develop standout sales tools and engaging onboarding materials. • Deliver persuasive, benefit-driven pitches to partners and prospects, in-person and online. • Craft impactful, customer-focused content that drives campaigns and lead generation. • Tailor materials for key industry verticals to maximise relevance and appeal. • Capture and share market and competitor insights to shape strategy. • Lead user testing and gather product feedback from teams and customers. • Measure and report on activity impact with clear metrics and monthly updates. Who we are: We are Tollring, a multi award-winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that s a lot of years creating meaningful impact for organisations. On a day-to-day basis, your scope of work will include the conceptualisation, design, and execution of creative content to support our: + Portfolio of documentation + Websites + Campaigns + Projects + Videos + Social media channels About You: • Degree educated or equivalent professional experience. • 3+ years experience with Cloud SaaS solutions • Strong understanding of marketing principles with commercial awareness • Genuine interest in technology to support detailed product knowledge • Excellent verbal and written communication skills • Ability to take ownership, work independently, and collaborate within a team • Skilled at translating technical features into customer-focused benefits and propositions • Highly efficient, organised, and able to meet deadlines • Exceptional attention to detail Nice to have: • Degree in marketing or computer science • Knowledge of Cloud Unified Communications / Contact Centre solutions • Proven track record in creating demand generation content and sales resources • Experience in roles requiring deep understanding of complex products • Confident in delivering benefits-led presentations and webinars • Ability to drive initiatives and resolve issues to successful outcomes • Experience developing industry-specific propositions Other platforms you might be proficient in: + Microsoft Office 365 e.g. Word, Excel, PowerPoint, Outlook, Teams. + Adobe InDesign + Zoho CRM Ready to bring bold ideas to life and make a real impact in a fast-growing tech company? At Tollring, your voice won t just be heard - it ll shape the future of our products and how the world sees them. If you re driven by data, storytelling, and smart strategy and want your next move to actually mean something then let s talk. Apply now and be part of a brand that s as ambitious as you are. Tollring, an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 04, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams. As a Technology Lawyer you will be negotiating Master Service Agreements with customers and partners as well as other complex contractual arrangements supporting the provision of a diverse range of products and services. Working alongside the Legal team you'll have the opportunity to collaborate with numerous stakeholders and supporting the drafting of technology related contracts. In addition to having impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader. Schedule : Full-time position with standard working hours of Monday - Friday, 9am - 5pm. There is a requirement to be flexible, Occasional after-work hours may be required to support operational needs due to global stakeholders. Telecommuters considered. Primary Responsibilities: Negotiating and drafting Master Services Agreements and Global Framework Agreements with Customers and Partners as well as other complex contractual arrangements supporting the provision of a diverse range of products and services; Advising on public sector tenders and RFP responses Support drafting, negotiation, and review of technology-related contracts, including software licensing agreements, technology development agreements, and SaaS agreements. Collaborate with cross-functional teams, such as product managers, developers, and business stakeholders, to ensure legal compliance and risk mitigation in technology transactions and product launches. Strong understanding of intellectual property laws, data protection regulations (e.g., GDPR, EU AI Act and EU Digital Services Act), and relevant technology-related regulations. Supporting other Legal Team members with large complex commercial contracts You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications : Bachelors degree (or higher) in the relevant subject Legally qualified UK Solicitor/Lawyer or Common Law qualified lawyer with current Practicing Certificate Proven post qualification experience supporting technology transactions within Public Sector Preferred Qualifications: Working knowledge of Procurement Act Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. 2024 UnitedHealth Group. All rights reserved.
Oct 03, 2025
Full time
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams. As a Technology Lawyer you will be negotiating Master Service Agreements with customers and partners as well as other complex contractual arrangements supporting the provision of a diverse range of products and services. Working alongside the Legal team you'll have the opportunity to collaborate with numerous stakeholders and supporting the drafting of technology related contracts. In addition to having impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader. Schedule : Full-time position with standard working hours of Monday - Friday, 9am - 5pm. There is a requirement to be flexible, Occasional after-work hours may be required to support operational needs due to global stakeholders. Telecommuters considered. Primary Responsibilities: Negotiating and drafting Master Services Agreements and Global Framework Agreements with Customers and Partners as well as other complex contractual arrangements supporting the provision of a diverse range of products and services; Advising on public sector tenders and RFP responses Support drafting, negotiation, and review of technology-related contracts, including software licensing agreements, technology development agreements, and SaaS agreements. Collaborate with cross-functional teams, such as product managers, developers, and business stakeholders, to ensure legal compliance and risk mitigation in technology transactions and product launches. Strong understanding of intellectual property laws, data protection regulations (e.g., GDPR, EU AI Act and EU Digital Services Act), and relevant technology-related regulations. Supporting other Legal Team members with large complex commercial contracts You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications : Bachelors degree (or higher) in the relevant subject Legally qualified UK Solicitor/Lawyer or Common Law qualified lawyer with current Practicing Certificate Proven post qualification experience supporting technology transactions within Public Sector Preferred Qualifications: Working knowledge of Procurement Act Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. 2024 UnitedHealth Group. All rights reserved.
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams. As a Technology Lawyer you will be negotiating Master Service Agreements with customers and partners as well as other complex contractual arrangements supporting the provision of a diverse range of products and services. Working alongside the Legal team you'll have the opportunity to collaborate with numerous stakeholders and supporting the drafting of technology related contracts. In addition to having impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader. Schedule : Full-time position with standard working hours of Monday - Friday, 9am - 5pm. There is a requirement to be flexible, Occasional after-work hours may be required to support operational needs due to global stakeholders. Telecommuters considered. Primary Responsibilities: Negotiating and drafting Master Services Agreements and Global Framework Agreements with Customers and Partners as well as other complex contractual arrangements supporting the provision of a diverse range of products and services; Advising on public sector tenders and RFP responses Support drafting, negotiation, and review of technology-related contracts, including software licensing agreements, technology development agreements, and SaaS agreements. Collaborate with cross-functional teams, such as product managers, developers, and business stakeholders, to ensure legal compliance and risk mitigation in technology transactions and product launches. Strong understanding of intellectual property laws, data protection regulations (e.g., GDPR, EU AI Act and EU Digital Services Act), and relevant technology-related regulations. Supporting other Legal Team members with large complex commercial contracts You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications : Bachelors degree (or higher) in the relevant subject Legally qualified UK Solicitor/Lawyer or Common Law qualified lawyer with current Practicing Certificate Proven post qualification experience supporting technology transactions within Public Sector Preferred Qualifications: Working knowledge of Procurement Act Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. 2024 UnitedHealth Group. All rights reserved.
Oct 03, 2025
Full time
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams. As a Technology Lawyer you will be negotiating Master Service Agreements with customers and partners as well as other complex contractual arrangements supporting the provision of a diverse range of products and services. Working alongside the Legal team you'll have the opportunity to collaborate with numerous stakeholders and supporting the drafting of technology related contracts. In addition to having impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader. Schedule : Full-time position with standard working hours of Monday - Friday, 9am - 5pm. There is a requirement to be flexible, Occasional after-work hours may be required to support operational needs due to global stakeholders. Telecommuters considered. Primary Responsibilities: Negotiating and drafting Master Services Agreements and Global Framework Agreements with Customers and Partners as well as other complex contractual arrangements supporting the provision of a diverse range of products and services; Advising on public sector tenders and RFP responses Support drafting, negotiation, and review of technology-related contracts, including software licensing agreements, technology development agreements, and SaaS agreements. Collaborate with cross-functional teams, such as product managers, developers, and business stakeholders, to ensure legal compliance and risk mitigation in technology transactions and product launches. Strong understanding of intellectual property laws, data protection regulations (e.g., GDPR, EU AI Act and EU Digital Services Act), and relevant technology-related regulations. Supporting other Legal Team members with large complex commercial contracts You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications : Bachelors degree (or higher) in the relevant subject Legally qualified UK Solicitor/Lawyer or Common Law qualified lawyer with current Practicing Certificate Proven post qualification experience supporting technology transactions within Public Sector Preferred Qualifications: Working knowledge of Procurement Act Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. 2024 UnitedHealth Group. All rights reserved.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 03, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Software Development Manager - SaaS (Hybrid, Southampton) Location: Southampton (2-3 days pw onsite, hybrid) Salary: 100,000 + strong benefits package The Opportunity We are partnered with a growing, purpose-driven technology business in the green energy and sustainability sector, dedicated to supporting organisations on their journey to net zero. As part of their continued growth, they are scaling out a new SaaS platform and digital services designed to help clients reduce carbon emissions, optimise energy usage, and drive real-world environmental impact. They are seeking an experienced Software Development Manager who can combine hands-on technical expertise with proven leadership skills to build, lead, and inspire a small development team. This is an opportunity to take real ownership of product delivery, shaping and scaling SaaS solutions that directly contribute to tackling climate change and advancing the UK's net-zero goals. Key Responsibilities Lead and grow a small, high-performing development team Drive the end-to-end design and build of SaaS products, from initial architecture to delivery Remain technically involved and hands-on, particularly in C#, .NET, and Azure Implement engineering best practices: Agile/Scrum, CI/CD pipelines, and code quality standards Collaborate cross-functionally with product and business stakeholders to translate requirements into scalable solutions Ensure performance, security, and reliability of cloud-based systems Act as both a technical leader and mentor, fostering a culture of innovation and accountability About You Proven experience building SaaS products from the ground up Strong technical background in C#, .NET, and Azure Experience managing and mentoring small development teams while remaining technically hands-on Solid understanding of modern software development practices, cloud architecture, and Agile delivery Excellent communication skills, with the ability to work closely with both technical and non-technical stakeholders A problem-solver who thrives in a scaling environment where you can make a real impact What's on Offer 100,000 salary + bonus, pension, holiday & electric car scheme Hybrid working model (2-3 days per week in Southampton HQ) Opportunity to lead, build, and deliver a SaaS platform with significant industry impact Modern, values-driven working culture with strong investment in people and technology Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Oct 02, 2025
Full time
Software Development Manager - SaaS (Hybrid, Southampton) Location: Southampton (2-3 days pw onsite, hybrid) Salary: 100,000 + strong benefits package The Opportunity We are partnered with a growing, purpose-driven technology business in the green energy and sustainability sector, dedicated to supporting organisations on their journey to net zero. As part of their continued growth, they are scaling out a new SaaS platform and digital services designed to help clients reduce carbon emissions, optimise energy usage, and drive real-world environmental impact. They are seeking an experienced Software Development Manager who can combine hands-on technical expertise with proven leadership skills to build, lead, and inspire a small development team. This is an opportunity to take real ownership of product delivery, shaping and scaling SaaS solutions that directly contribute to tackling climate change and advancing the UK's net-zero goals. Key Responsibilities Lead and grow a small, high-performing development team Drive the end-to-end design and build of SaaS products, from initial architecture to delivery Remain technically involved and hands-on, particularly in C#, .NET, and Azure Implement engineering best practices: Agile/Scrum, CI/CD pipelines, and code quality standards Collaborate cross-functionally with product and business stakeholders to translate requirements into scalable solutions Ensure performance, security, and reliability of cloud-based systems Act as both a technical leader and mentor, fostering a culture of innovation and accountability About You Proven experience building SaaS products from the ground up Strong technical background in C#, .NET, and Azure Experience managing and mentoring small development teams while remaining technically hands-on Solid understanding of modern software development practices, cloud architecture, and Agile delivery Excellent communication skills, with the ability to work closely with both technical and non-technical stakeholders A problem-solver who thrives in a scaling environment where you can make a real impact What's on Offer 100,000 salary + bonus, pension, holiday & electric car scheme Hybrid working model (2-3 days per week in Southampton HQ) Opportunity to lead, build, and deliver a SaaS platform with significant industry impact Modern, values-driven working culture with strong investment in people and technology Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
