Chief of Staff to the Chief Technology Officer (CTO) - 100,000 - 130,000 + Car + Bonus + Benefits Role Overview We are seeking a highly motivated, strategic, and commercially astute Chief of Staff to support our Chief Technology Officer (CTO) and the broader technology leadership team. This is a pivotal role that blends strategic planning, operational excellence, and executive advisory to enable the CTO to focus on high-impact priorities. As a trusted partner, you will drive alignment across the technology function, ensure effective governance, and represent the CTO in key internal and external engagements. You'll bring a strong understanding of technology, business drivers, and market trends, and be comfortable operating in a fast-paced, complex environment. This is a fantastic opportunity to join a large technology and digital team and organisation where Technology is at the very core of the business. Key Responsibilities Strategic Planning & Execution- Partner with the CTO to define, prioritise, and communicate the technology strategy and roadmap.- Translate strategic goals into actionable initiatives with clear timelines, owners, and success metrics.- Deliver high-quality insights and recommendations to support decision-making at the executive level. Operational Leadership- Lead the operating rhythm of the CTO function, including leadership meetings, quarterly planning, and performance reviews.- Oversee internal workflows and ensure alignment across engineering, product, data, and design teams.- Drive governance processes in collaboration with Finance, Risk, and other key stakeholders. Executive Support & Representation- Prepare high-quality presentations, briefing materials, and board-level documentation.- Represent the CTO in internal and external meetings, ensuring alignment and follow-through on decisions.- Provide a "temperature check" across the organisation, offering insight into areas requiring attention. Cross-Functional Collaboration- Act as a bridge between the CTO and other business units, ensuring clarity on priorities and dependencies.- Support budget planning, vendor management, and resource allocation in partnership with Finance and People teams. External Engagement & Thought Leadership- Shape and amplify the CTO's external presence through speaking engagements, media, and thought leadership content.- Draft speeches, blogs, and articles that reflect the CTO's vision and the company's strategic direction.- Monitor emerging technologies and market trends to inform internal strategy. Culture & Communications- Collaborate with internal communications, HR, and leadership to drive a cohesive culture and engagement plan.- Ensure internal communications are transparent, aligned, and inspiring across the technology organisation. Key Deliverables - Strategic board papers and functional strategy documents.- High-quality briefing packs and executive communications.- Governance and budget oversight documentation.- Project plans and delivery of key CTO-led initiatives. Essential Skills & Experience Proven experience in technology, strategy, operations, or executive communications.- Strong commercial acumen and understanding of business drivers. Proven ability to influence at senior levels and manage complex stakeholder relationships.- Exceptional written, verbal, and interpersonal communication skills. Strong analytical and problem-solving capabilities. Highly proficient in Microsoft Office (PowerPoint, Excel, Word, Teams). Experience with digital collaboration tools and agile ways of working.- Ability to work with integrity, discretion, and sound judgment. Key Interfaces- CTO and Technology Leadership Team Executive Assistants and Business Managers- Finance, People, and Communications Teams- External partners, vendors, and industry peers What Success Looks Like The CTO is enabled to focus on strategic priorities with confidence in operational execution. The technology organisation operates with clarity, alignment, and efficiency. The CTO's external visibility and influence are elevated through impactful engagements. The Chief of Staff is a trusted advisor, internal operator, and external amplifier of the CTO's vision. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 16, 2026
Full time
Chief of Staff to the Chief Technology Officer (CTO) - 100,000 - 130,000 + Car + Bonus + Benefits Role Overview We are seeking a highly motivated, strategic, and commercially astute Chief of Staff to support our Chief Technology Officer (CTO) and the broader technology leadership team. This is a pivotal role that blends strategic planning, operational excellence, and executive advisory to enable the CTO to focus on high-impact priorities. As a trusted partner, you will drive alignment across the technology function, ensure effective governance, and represent the CTO in key internal and external engagements. You'll bring a strong understanding of technology, business drivers, and market trends, and be comfortable operating in a fast-paced, complex environment. This is a fantastic opportunity to join a large technology and digital team and organisation where Technology is at the very core of the business. Key Responsibilities Strategic Planning & Execution- Partner with the CTO to define, prioritise, and communicate the technology strategy and roadmap.- Translate strategic goals into actionable initiatives with clear timelines, owners, and success metrics.- Deliver high-quality insights and recommendations to support decision-making at the executive level. Operational Leadership- Lead the operating rhythm of the CTO function, including leadership meetings, quarterly planning, and performance reviews.- Oversee internal workflows and ensure alignment across engineering, product, data, and design teams.- Drive governance processes in collaboration with Finance, Risk, and other key stakeholders. Executive Support & Representation- Prepare high-quality presentations, briefing materials, and board-level documentation.- Represent the CTO in internal and external meetings, ensuring alignment and follow-through on decisions.- Provide a "temperature check" across the organisation, offering insight into areas requiring attention. Cross-Functional Collaboration- Act as a bridge between the CTO and other business units, ensuring clarity on priorities and dependencies.- Support budget planning, vendor management, and resource allocation in partnership with Finance and People teams. External Engagement & Thought Leadership- Shape and amplify the CTO's external presence through speaking engagements, media, and thought leadership content.- Draft speeches, blogs, and articles that reflect the CTO's vision and the company's strategic direction.- Monitor emerging technologies and market trends to inform internal strategy. Culture & Communications- Collaborate with internal communications, HR, and leadership to drive a cohesive culture and engagement plan.- Ensure internal communications are transparent, aligned, and inspiring across the technology organisation. Key Deliverables - Strategic board papers and functional strategy documents.- High-quality briefing packs and executive communications.- Governance and budget oversight documentation.- Project plans and delivery of key CTO-led initiatives. Essential Skills & Experience Proven experience in technology, strategy, operations, or executive communications.- Strong commercial acumen and understanding of business drivers. Proven ability to influence at senior levels and manage complex stakeholder relationships.- Exceptional written, verbal, and interpersonal communication skills. Strong analytical and problem-solving capabilities. Highly proficient in Microsoft Office (PowerPoint, Excel, Word, Teams). Experience with digital collaboration tools and agile ways of working.- Ability to work with integrity, discretion, and sound judgment. Key Interfaces- CTO and Technology Leadership Team Executive Assistants and Business Managers- Finance, People, and Communications Teams- External partners, vendors, and industry peers What Success Looks Like The CTO is enabled to focus on strategic priorities with confidence in operational execution. The technology organisation operates with clarity, alignment, and efficiency. The CTO's external visibility and influence are elevated through impactful engagements. The Chief of Staff is a trusted advisor, internal operator, and external amplifier of the CTO's vision. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Digital Learning & Development Manager Homebased Here at Saint Gobain, we're looking for a Digital Learning & Development Manager to join our Build Better Academy team, helping to shape and grow our digital customer training offer across the UK. This is an exciting opportunity to lead the design, delivery and evolution of innovative digital learning experiences for external customers. You'll work at the intersection of learning, technology and construction, creating engaging e-learning programmes and exploring emerging tools such as AI, VR and AR to enhance customer capability and competency. Saint-Gobain UK & Ireland, a global leader in light and sustainable construction. Through our Build Better Academy, we support customers across commercial, residential and retrofit sectors with high-quality training that helps them succeed in a rapidly evolving industry. This role is full-time, and home based, with flexibility to travel occasionally for meetings, stakeholder engagement and industry events. What we're looking for Strong experience designing and delivering digital learning solutions, including e-learning, blended learning and interactive content. Hands-on expertise with learning technologies and authoring tools such as Adobe Learning Manager (Captivate Prime), Articulate Storyline and Adobe Captivate. Proven ability to manage digital projects and external development partners, delivering quality outcomes on time and within scope. Excellent stakeholder management and communication skills, with the ability to work collaboratively across technical, commercial and training teams. A passion for innovation in learning, with an interest in emerging technologies such as AI, VR and AR and how they can enhance customer engagement. What you will be doing Develop and deliver a digital learning strategy aligned with the goals of the SG Build Better Academy. Design, create and maintain engaging digital training content for customers across multiple sectors and learning needs. Manage and optimise our learning management system and digital learning platforms, ensuring a high-quality learner experience. Collaborate with subject matter experts, trainers and commercial teams to identify learning needs and create effective solutions. Lead digital learning projects, including the management of third-party developers, and use data and feedback to continuously improve programme effectiveness. Are Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person. We look forward to hearing from you!
Jun 16, 2026
Full time
Digital Learning & Development Manager Homebased Here at Saint Gobain, we're looking for a Digital Learning & Development Manager to join our Build Better Academy team, helping to shape and grow our digital customer training offer across the UK. This is an exciting opportunity to lead the design, delivery and evolution of innovative digital learning experiences for external customers. You'll work at the intersection of learning, technology and construction, creating engaging e-learning programmes and exploring emerging tools such as AI, VR and AR to enhance customer capability and competency. Saint-Gobain UK & Ireland, a global leader in light and sustainable construction. Through our Build Better Academy, we support customers across commercial, residential and retrofit sectors with high-quality training that helps them succeed in a rapidly evolving industry. This role is full-time, and home based, with flexibility to travel occasionally for meetings, stakeholder engagement and industry events. What we're looking for Strong experience designing and delivering digital learning solutions, including e-learning, blended learning and interactive content. Hands-on expertise with learning technologies and authoring tools such as Adobe Learning Manager (Captivate Prime), Articulate Storyline and Adobe Captivate. Proven ability to manage digital projects and external development partners, delivering quality outcomes on time and within scope. Excellent stakeholder management and communication skills, with the ability to work collaboratively across technical, commercial and training teams. A passion for innovation in learning, with an interest in emerging technologies such as AI, VR and AR and how they can enhance customer engagement. What you will be doing Develop and deliver a digital learning strategy aligned with the goals of the SG Build Better Academy. Design, create and maintain engaging digital training content for customers across multiple sectors and learning needs. Manage and optimise our learning management system and digital learning platforms, ensuring a high-quality learner experience. Collaborate with subject matter experts, trainers and commercial teams to identify learning needs and create effective solutions. Lead digital learning projects, including the management of third-party developers, and use data and feedback to continuously improve programme effectiveness. Are Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person. We look forward to hearing from you!
Belmont Recruitment are currently seeking an experienced Communication & Events Officer to support the delivery of a national membership and communications programme. The successful candidate have prior experience in events coordination, communications and stakeholder engagement experience to play a key role in organising a series of events across the UK. Overview: The successful candidate will work closely with the department manager, providing operational, marketing and communications support across a range of projects and initiatives. A key focus of the role holder's responsibilities will be the organisation and delivery of a series of events, ensuring all arrangements are planned, coordinated and delivered effectively within agreed budgets. The role holder will support communications activity, member engagement initiatives and the delivery of marketing materials across a national membership network. Main Duties: Coordinate and support the delivery of several events across the country Organise venues, room bookings, refreshments, equipment hire and delegate registration processes Ensure invitations are issued, attendance is monitored and all event logistics are managed effectively Prepare event materials and ensure venues are fully set up and ready for delivery Monitor event expenditure and ensure activities are delivered within agreed budgets Draft, edit and publish newsletters, website content, marketing materials and social media communications Proofread reports, correspondence and communication materials for internal and external audiences Assist with the distribution of newsletters, alerts and other member communications Develop online surveys and support the analysis and reporting of findings Maintain and update CRM records, providing reports and updates as required Ensure all communications and marketing materials align with organisational brand standards Essential Criteria: Previous experience organising and delivering events, conferences, roadshows or similar programmes Demonstrable experience managing multiple events and coordinating complex logistics Experience working to budgets and monitoring expenditure effectively Strong organisational and project coordination skills Experience producing marketing, communications or promotional materials Excellent written communication and proofreading skills Experience using CRM systems and maintaining accurate records Ability to build effective relationships with stakeholders, delegates and suppliers Strong IT skills including Microsoft Office applications Ability to work independently and manage competing priorities effectively If your skills match the above criteria, please apply with your up-to-date CV
Jun 16, 2026
Contractor
Belmont Recruitment are currently seeking an experienced Communication & Events Officer to support the delivery of a national membership and communications programme. The successful candidate have prior experience in events coordination, communications and stakeholder engagement experience to play a key role in organising a series of events across the UK. Overview: The successful candidate will work closely with the department manager, providing operational, marketing and communications support across a range of projects and initiatives. A key focus of the role holder's responsibilities will be the organisation and delivery of a series of events, ensuring all arrangements are planned, coordinated and delivered effectively within agreed budgets. The role holder will support communications activity, member engagement initiatives and the delivery of marketing materials across a national membership network. Main Duties: Coordinate and support the delivery of several events across the country Organise venues, room bookings, refreshments, equipment hire and delegate registration processes Ensure invitations are issued, attendance is monitored and all event logistics are managed effectively Prepare event materials and ensure venues are fully set up and ready for delivery Monitor event expenditure and ensure activities are delivered within agreed budgets Draft, edit and publish newsletters, website content, marketing materials and social media communications Proofread reports, correspondence and communication materials for internal and external audiences Assist with the distribution of newsletters, alerts and other member communications Develop online surveys and support the analysis and reporting of findings Maintain and update CRM records, providing reports and updates as required Ensure all communications and marketing materials align with organisational brand standards Essential Criteria: Previous experience organising and delivering events, conferences, roadshows or similar programmes Demonstrable experience managing multiple events and coordinating complex logistics Experience working to budgets and monitoring expenditure effectively Strong organisational and project coordination skills Experience producing marketing, communications or promotional materials Excellent written communication and proofreading skills Experience using CRM systems and maintaining accurate records Ability to build effective relationships with stakeholders, delegates and suppliers Strong IT skills including Microsoft Office applications Ability to work independently and manage competing priorities effectively If your skills match the above criteria, please apply with your up-to-date CV
Are you a creative and commercially minded marketer looking to make your mark within a growing business? We are recruiting on behalf of an ambitious and expanding organisation seeking a Marketing Manager to drive brand awareness, customer engagement and sales growth through innovative multi-channel marketing campaigns. Benefits: 25 days holiday + bank holidays Company pension Staff discount scheme Hybrid working Free onsite parking As the Marketing Manager , you will be responsible for: Develop and deliver marketing campaigns and promotional activity Manage social media channels and online community engagement Create content across digital, social and email platforms Develop influencer, ambassador and affiliate partnerships Support product launches and campaign activity Monitor campaign performance and provide reporting Manage marketing budgets and identify new growth opportunities The successful Marketing Manager , will have the following related skills / experience: Previous marketing experience within a B2C environment Strong social media and content creation skills Experience within an e-commerce business would be advantageous Knowledge of Google Analytics, SEO and digital marketing tools Experience of Shopify and marketing automation platforms would be beneficial Creative, proactive and full of ideas Strong organisational and project management skills
Jun 16, 2026
Full time
Are you a creative and commercially minded marketer looking to make your mark within a growing business? We are recruiting on behalf of an ambitious and expanding organisation seeking a Marketing Manager to drive brand awareness, customer engagement and sales growth through innovative multi-channel marketing campaigns. Benefits: 25 days holiday + bank holidays Company pension Staff discount scheme Hybrid working Free onsite parking As the Marketing Manager , you will be responsible for: Develop and deliver marketing campaigns and promotional activity Manage social media channels and online community engagement Create content across digital, social and email platforms Develop influencer, ambassador and affiliate partnerships Support product launches and campaign activity Monitor campaign performance and provide reporting Manage marketing budgets and identify new growth opportunities The successful Marketing Manager , will have the following related skills / experience: Previous marketing experience within a B2C environment Strong social media and content creation skills Experience within an e-commerce business would be advantageous Knowledge of Google Analytics, SEO and digital marketing tools Experience of Shopify and marketing automation platforms would be beneficial Creative, proactive and full of ideas Strong organisational and project management skills
Smart10 Ltd, Trading as SMT Recruitment
Hoddesdon, Hertfordshire
Social Media Manager Location: Hertfordshire Reports to: Marketing Manager Salary: £38,500 £47,500 The Mission Our client is looking for a Social Media Manager who lives and breathes internet culture. Someone who can jump on a trend before it peaks, turn an idea into content at speed, and build communities people genuinely want to be part of. This role is perfect for someone equally comfortable behind the camera, in the edit suite, or front and centre on screen. You ll lead the charge across TikTok, Instagram, Reddit, and YouTube, creating content that feels native to each platform while driving real audience growth and engagement. From reactive short form moments to long form storytelling and YouTube monetisation strategy, you ll play a huge role in shaping how our client shows up online. You ll be their social native. A creative thinker, trend spotter, content producer, strategist, and community builder all rolled into one. What You ll Be Doing Content & Creative • Lead the social strategy across TikTok, Instagram, Reddit, and YouTube while maintaining a strong presence across Facebook, X, Threads, and Pinterest. • Film, edit, produce, and publish engaging social first content with a creator mindset. • Confidently appear on camera and help bring the brand personality to life. • Build and execute a dedicated YouTube strategy across Shorts and long form content with a focus on audience growth and monetisation. • React quickly to trends, cultural moments, memes, and online conversations while keeping content fresh and relevant. Creator & Influencer Partnerships • Manage a varied roster of creators, influencers, and collaborators. • Source new talent, negotiate partnerships, and develop standout campaign briefs. • Oversee creator content from concept to feedback to final delivery. • Work closely with e commerce teams to align social content with shopping and affiliate opportunities. Community & Culture • Stay deeply connected to internet culture, emerging trends, and audience behaviour. • Lead community engagement across platforms, especially TikTok and Reddit, creating spaces people actually want to participate in. • Identify audience insights, feedback, and emerging conversations and feed them back into the wider marketing team. • Collaborate closely with brand, design, marketing, and e commerce teams to ensure content supports wider business goals. Growth & Innovation • Experiment with fresh formats, platform features, and audience growth tactics. • Use analytics and performance data to shape future content decisions. • Explore AI powered tools and workflows to speed up production and increase creative output. • Constantly look for ways to push content beyond the expected and stand out online. What You ll Bring • Experience in social media, content creation, or video production, ideally within sport, gaming, entertainment, or lifestyle brands. • Advanced editing skills across Premiere Pro, After Effects, CapCut, or similar tools. • A strong understanding of what works in vertical video and why people stop scrolling. • Confidence both behind and in front of the camera. • Experience growing YouTube channels and building engaged online communities. • A genuine passion for digital storytelling, internet culture, and social first content. • The ability to move fast, think creatively, and keep up with the internet when it inevitably changes direction overnight. Why You ll Love It This is an opportunity to shape the voice of a fast moving brand with a growing digital presence. You ll have the freedom to experiment, create bold content, and build communities that genuinely care about what you make. If your camera roll is full of half edited ideas, your algorithm somehow predicts trends before they happen, and you instinctively think we should film that multiple times a day, you ll probably fit right in. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Jun 16, 2026
Full time
Social Media Manager Location: Hertfordshire Reports to: Marketing Manager Salary: £38,500 £47,500 The Mission Our client is looking for a Social Media Manager who lives and breathes internet culture. Someone who can jump on a trend before it peaks, turn an idea into content at speed, and build communities people genuinely want to be part of. This role is perfect for someone equally comfortable behind the camera, in the edit suite, or front and centre on screen. You ll lead the charge across TikTok, Instagram, Reddit, and YouTube, creating content that feels native to each platform while driving real audience growth and engagement. From reactive short form moments to long form storytelling and YouTube monetisation strategy, you ll play a huge role in shaping how our client shows up online. You ll be their social native. A creative thinker, trend spotter, content producer, strategist, and community builder all rolled into one. What You ll Be Doing Content & Creative • Lead the social strategy across TikTok, Instagram, Reddit, and YouTube while maintaining a strong presence across Facebook, X, Threads, and Pinterest. • Film, edit, produce, and publish engaging social first content with a creator mindset. • Confidently appear on camera and help bring the brand personality to life. • Build and execute a dedicated YouTube strategy across Shorts and long form content with a focus on audience growth and monetisation. • React quickly to trends, cultural moments, memes, and online conversations while keeping content fresh and relevant. Creator & Influencer Partnerships • Manage a varied roster of creators, influencers, and collaborators. • Source new talent, negotiate partnerships, and develop standout campaign briefs. • Oversee creator content from concept to feedback to final delivery. • Work closely with e commerce teams to align social content with shopping and affiliate opportunities. Community & Culture • Stay deeply connected to internet culture, emerging trends, and audience behaviour. • Lead community engagement across platforms, especially TikTok and Reddit, creating spaces people actually want to participate in. • Identify audience insights, feedback, and emerging conversations and feed them back into the wider marketing team. • Collaborate closely with brand, design, marketing, and e commerce teams to ensure content supports wider business goals. Growth & Innovation • Experiment with fresh formats, platform features, and audience growth tactics. • Use analytics and performance data to shape future content decisions. • Explore AI powered tools and workflows to speed up production and increase creative output. • Constantly look for ways to push content beyond the expected and stand out online. What You ll Bring • Experience in social media, content creation, or video production, ideally within sport, gaming, entertainment, or lifestyle brands. • Advanced editing skills across Premiere Pro, After Effects, CapCut, or similar tools. • A strong understanding of what works in vertical video and why people stop scrolling. • Confidence both behind and in front of the camera. • Experience growing YouTube channels and building engaged online communities. • A genuine passion for digital storytelling, internet culture, and social first content. • The ability to move fast, think creatively, and keep up with the internet when it inevitably changes direction overnight. Why You ll Love It This is an opportunity to shape the voice of a fast moving brand with a growing digital presence. You ll have the freedom to experiment, create bold content, and build communities that genuinely care about what you make. If your camera roll is full of half edited ideas, your algorithm somehow predicts trends before they happen, and you instinctively think we should film that multiple times a day, you ll probably fit right in. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Prospectus is delighted to be supporting our client with the recruitment of a Fund Development Officer. The organisation brings together local donors with voluntary and community organisations to enable positive, sustainable change across Surrey. Through long-term partnerships, insight-led philanthropy and community investment, the foundation helps donors achieve their charitable goals while directing funding where it can make the greatest difference. This role is offered on a permanent basis, on a full/part time or flexible basis. The salary is £24,000-£29,000, depending on experience. The role is hybrid, with staff attending the Woking office on Mondays and working remotely on other days (with occasional evening/weekend commitments for events, with time off in lieu). As the Fund Development Officer, you will work closely with the Fund Development Manager and wider Partnerships/Development colleagues to support a relationship-led income programme. You will help to grow and steward a portfolio of donors and fundholders, strengthening engagement across corporates, professional advisors, and Trusts & Foundations. You'll play a key role in prospect research, meeting and event administration, and producing donor-facing communications (including newsletters, social content and impact reporting) that showcase the impact of giving across Surrey. To be successful in this role, you will be highly organised, detail-focused and confident juggling competing priorities in a busy, professional environment. You will bring strong communication and interpersonal skills, excellent IT capability (Word, Excel, PowerPoint and databases/CRMs), and some experience in fundraising, philanthropy or the charity sector. You'll be motivated by community impact, comfortable building rapport with a wide range of stakeholders (from grassroots groups to senior professional advisors and corporate partners), and interested in developing a long-term career in the not-for-profit sector. To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
Jun 16, 2026
Full time
Prospectus is delighted to be supporting our client with the recruitment of a Fund Development Officer. The organisation brings together local donors with voluntary and community organisations to enable positive, sustainable change across Surrey. Through long-term partnerships, insight-led philanthropy and community investment, the foundation helps donors achieve their charitable goals while directing funding where it can make the greatest difference. This role is offered on a permanent basis, on a full/part time or flexible basis. The salary is £24,000-£29,000, depending on experience. The role is hybrid, with staff attending the Woking office on Mondays and working remotely on other days (with occasional evening/weekend commitments for events, with time off in lieu). As the Fund Development Officer, you will work closely with the Fund Development Manager and wider Partnerships/Development colleagues to support a relationship-led income programme. You will help to grow and steward a portfolio of donors and fundholders, strengthening engagement across corporates, professional advisors, and Trusts & Foundations. You'll play a key role in prospect research, meeting and event administration, and producing donor-facing communications (including newsletters, social content and impact reporting) that showcase the impact of giving across Surrey. To be successful in this role, you will be highly organised, detail-focused and confident juggling competing priorities in a busy, professional environment. You will bring strong communication and interpersonal skills, excellent IT capability (Word, Excel, PowerPoint and databases/CRMs), and some experience in fundraising, philanthropy or the charity sector. You'll be motivated by community impact, comfortable building rapport with a wide range of stakeholders (from grassroots groups to senior professional advisors and corporate partners), and interested in developing a long-term career in the not-for-profit sector. To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
Chief of Staff to the Chief Technology Officer (CTO) - £100,000 - £130,000 + Car + Bonus + Benefits Role Overview We are seeking a highly motivated, strategic, and commercially astute Chief of Staff to support our Chief Technology Officer (CTO) and the broader technology leadership team. This is a pivotal role that blends strategic planning, operational excellence, and executive advisory to enable the CTO to focus on high-impact priorities. As a trusted partner, you will drive alignment across the technology function, ensure effective governance, and represent the CTO in key internal and external engagements. You'll bring a strong understanding of technology, business drivers, and market trends, and be comfortable operating in a fast-paced, complex environment. This is a fantastic opportunity to join a large technology and digital team and organisation where Technology is at the very core of the business. Key Responsibilities Strategic Planning & Execution- Partner with the CTO to define, prioritise, and communicate the technology strategy and roadmap.- Translate strategic goals into actionable initiatives with clear timelines, owners, and success metrics.- Deliver high-quality insights and recommendations to support decision-making at the executive level. Operational Leadership- Lead the operating rhythm of the CTO function, including leadership meetings, quarterly planning, and performance reviews.- Oversee internal workflows and ensure alignment across engineering, product, data, and design teams.- Drive governance processes in collaboration with Finance, Risk, and other key stakeholders. Executive Support & Representation- Prepare high-quality presentations, briefing materials, and board-level documentation.- Represent the CTO in internal and external meetings, ensuring alignment and follow-through on decisions.- Provide a "temperature check" across the organisation, offering insight into areas requiring attention. Cross-Functional Collaboration- Act as a bridge between the CTO and other business units, ensuring clarity on priorities and dependencies.- Support budget planning, vendor management, and resource allocation in partnership with Finance and People teams. External Engagement & Thought Leadership- Shape and amplify the CTO's external presence through speaking engagements, media, and thought leadership content.- Draft speeches, blogs, and articles that reflect the CTO's vision and the company's strategic direction.- Monitor emerging technologies and market trends to inform internal strategy. Culture & Communications- Collaborate with internal communications, HR, and leadership to drive a cohesive culture and engagement plan.- Ensure internal communications are transparent, aligned, and inspiring across the technology organisation. Key Deliverables - Strategic board papers and functional strategy documents.- High-quality briefing packs and executive communications.- Governance and budget oversight documentation.- Project plans and delivery of key CTO-led initiatives. Essential Skills & Experience Proven experience in technology, strategy, operations, or executive communications.- Strong commercial acumen and understanding of business drivers. Proven ability to influence at senior levels and manage complex stakeholder relationships.- Exceptional written, verbal, and interpersonal communication skills. Strong analytical and problem-solving capabilities. Highly proficient in Microsoft Office (PowerPoint, Excel, Word, Teams). Experience with digital collaboration tools and agile ways of working.- Ability to work with integrity, discretion, and sound judgment. Key Interfaces- CTO and Technology Leadership Team Executive Assistants and Business Managers- Finance, People, and Communications Teams- External partners, vendors, and industry peers What Success Looks Like The CTO is enabled to focus on strategic priorities with confidence in operational execution. The technology organisation operates with clarity, alignment, and efficiency. The CTO's external visibility and influence are elevated through impactful engagements. The Chief of Staff is a trusted advisor, internal operator, and external amplifier of the CTO's vision. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jun 16, 2026
Full time
Chief of Staff to the Chief Technology Officer (CTO) - £100,000 - £130,000 + Car + Bonus + Benefits Role Overview We are seeking a highly motivated, strategic, and commercially astute Chief of Staff to support our Chief Technology Officer (CTO) and the broader technology leadership team. This is a pivotal role that blends strategic planning, operational excellence, and executive advisory to enable the CTO to focus on high-impact priorities. As a trusted partner, you will drive alignment across the technology function, ensure effective governance, and represent the CTO in key internal and external engagements. You'll bring a strong understanding of technology, business drivers, and market trends, and be comfortable operating in a fast-paced, complex environment. This is a fantastic opportunity to join a large technology and digital team and organisation where Technology is at the very core of the business. Key Responsibilities Strategic Planning & Execution- Partner with the CTO to define, prioritise, and communicate the technology strategy and roadmap.- Translate strategic goals into actionable initiatives with clear timelines, owners, and success metrics.- Deliver high-quality insights and recommendations to support decision-making at the executive level. Operational Leadership- Lead the operating rhythm of the CTO function, including leadership meetings, quarterly planning, and performance reviews.- Oversee internal workflows and ensure alignment across engineering, product, data, and design teams.- Drive governance processes in collaboration with Finance, Risk, and other key stakeholders. Executive Support & Representation- Prepare high-quality presentations, briefing materials, and board-level documentation.- Represent the CTO in internal and external meetings, ensuring alignment and follow-through on decisions.- Provide a "temperature check" across the organisation, offering insight into areas requiring attention. Cross-Functional Collaboration- Act as a bridge between the CTO and other business units, ensuring clarity on priorities and dependencies.- Support budget planning, vendor management, and resource allocation in partnership with Finance and People teams. External Engagement & Thought Leadership- Shape and amplify the CTO's external presence through speaking engagements, media, and thought leadership content.- Draft speeches, blogs, and articles that reflect the CTO's vision and the company's strategic direction.- Monitor emerging technologies and market trends to inform internal strategy. Culture & Communications- Collaborate with internal communications, HR, and leadership to drive a cohesive culture and engagement plan.- Ensure internal communications are transparent, aligned, and inspiring across the technology organisation. Key Deliverables - Strategic board papers and functional strategy documents.- High-quality briefing packs and executive communications.- Governance and budget oversight documentation.- Project plans and delivery of key CTO-led initiatives. Essential Skills & Experience Proven experience in technology, strategy, operations, or executive communications.- Strong commercial acumen and understanding of business drivers. Proven ability to influence at senior levels and manage complex stakeholder relationships.- Exceptional written, verbal, and interpersonal communication skills. Strong analytical and problem-solving capabilities. Highly proficient in Microsoft Office (PowerPoint, Excel, Word, Teams). Experience with digital collaboration tools and agile ways of working.- Ability to work with integrity, discretion, and sound judgment. Key Interfaces- CTO and Technology Leadership Team Executive Assistants and Business Managers- Finance, People, and Communications Teams- External partners, vendors, and industry peers What Success Looks Like The CTO is enabled to focus on strategic priorities with confidence in operational execution. The technology organisation operates with clarity, alignment, and efficiency. The CTO's external visibility and influence are elevated through impactful engagements. The Chief of Staff is a trusted advisor, internal operator, and external amplifier of the CTO's vision. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Our client is a leading professional services organisation with a strong reputation for delivering expert advice and innovative solutions to a diverse client base. As part of their continued growth, they are seeking an experienced and commercially minded PR Manager to enhance brand visibility, protect reputation, and drive strategic communications initiatives. The Opportunity This is an exciting opportunity for a talented PR professional to take ownership of the organisation's public relations strategy and media engagement activities. Working closely with senior stakeholders, you will develop and execute impactful communications programmes that strengthen the firm's market position, support business objectives, and raise the profile of its experts. Key Responsibilities Develop and deliver a comprehensive PR and media relations strategy aligned to business goals. Build and maintain strong relationships with journalists, industry commentators, and key media contacts. Identify and secure media opportunities, including thought leadership articles, interviews, features, and speaking engagements. Create compelling press releases, media statements, opinion pieces, and executive communications. Partner with subject matter experts to develop content that showcases the firm's expertise and insights. Manage corporate communications, reputation management, and crisis communications activity when required. Monitor media coverage, industry trends, and competitor activity, providing regular reporting and insights. Collaborate with marketing, digital, and business development teams to ensure integrated communications campaigns. Support internal communications initiatives and key business announcements. Measure and evaluate PR performance, demonstrating impact against agreed objectives. About You Proven experience in a PR Manager, Senior PR Executive, Communications Manager, or similar role. Background within professional services, legal, financial services, consulting, accounting, or a similarly regulated environment is highly desirable. Strong media relations network and experience securing high-quality coverage. Exceptional written and verbal communication skills, with the ability to translate complex topics into engaging content. Experience managing senior stakeholder relationships and advising leadership teams. Strong understanding of corporate communications, reputation management, and thought leadership programmes. Highly organised, proactive, and able to manage multiple projects simultaneously. Results-driven with strong analytical and reporting capabilities. What's on Offer Flexible and hybrid working arrangements. Up to 50k Pension
Jun 16, 2026
Full time
Our client is a leading professional services organisation with a strong reputation for delivering expert advice and innovative solutions to a diverse client base. As part of their continued growth, they are seeking an experienced and commercially minded PR Manager to enhance brand visibility, protect reputation, and drive strategic communications initiatives. The Opportunity This is an exciting opportunity for a talented PR professional to take ownership of the organisation's public relations strategy and media engagement activities. Working closely with senior stakeholders, you will develop and execute impactful communications programmes that strengthen the firm's market position, support business objectives, and raise the profile of its experts. Key Responsibilities Develop and deliver a comprehensive PR and media relations strategy aligned to business goals. Build and maintain strong relationships with journalists, industry commentators, and key media contacts. Identify and secure media opportunities, including thought leadership articles, interviews, features, and speaking engagements. Create compelling press releases, media statements, opinion pieces, and executive communications. Partner with subject matter experts to develop content that showcases the firm's expertise and insights. Manage corporate communications, reputation management, and crisis communications activity when required. Monitor media coverage, industry trends, and competitor activity, providing regular reporting and insights. Collaborate with marketing, digital, and business development teams to ensure integrated communications campaigns. Support internal communications initiatives and key business announcements. Measure and evaluate PR performance, demonstrating impact against agreed objectives. About You Proven experience in a PR Manager, Senior PR Executive, Communications Manager, or similar role. Background within professional services, legal, financial services, consulting, accounting, or a similarly regulated environment is highly desirable. Strong media relations network and experience securing high-quality coverage. Exceptional written and verbal communication skills, with the ability to translate complex topics into engaging content. Experience managing senior stakeholder relationships and advising leadership teams. Strong understanding of corporate communications, reputation management, and thought leadership programmes. Highly organised, proactive, and able to manage multiple projects simultaneously. Results-driven with strong analytical and reporting capabilities. What's on Offer Flexible and hybrid working arrangements. Up to 50k Pension
Social Media Manager Salary: £35,000 - £45,000 DOE (Hybrid) Location: Bishop's Stortford Term: Permanent. Hybrid Hours: Monday - Friday. Full Time Are you a social media expert with a passion for creating engaging content and building online communities? We're looking for a creative and commercially minded Social Media Manager to join an exciting beauty start-up at a pivotal stage of growth. This is a fantastic opportunity to make a real impact, taking ownership of social media strategy and content from day one. The Role As Social Media Manager, you'll be responsible for developing and delivering the brand's social media presence across key platforms including Instagram, TikTok and Pinterest. This is a hands-on role where you'll combine strategic thinking with content creation, managing everything from planning and filming through to editing, posting and community engagement. You will own the brand's social presence end-to-end. Key Responsibilities Develop and execute the social media strategy across all key platforms Create, film, edit and publish engaging social-first content Plan and manage content calendars aligned with campaigns and product launches Build and grow an engaged online community Manage day-to-day social interactions, comments and messages Identify emerging trends and opportunities to keep content fresh and relevant Work closely with influencer and marketing teams to maximise campaign reach Monitor performance, analyse results and make recommendations for improvement Test new content formats and optimise engagement and audience growth Collaborate with external creators, photographers, videographers and freelancers where required About You At least 3 years' experience in social media, content marketing or digital marketing Proven experience creating content for Instagram and TikTok Strong understanding of social media trends, algorithms and best practice Confident filming and editing content using mobile-first tools Experience with platforms such as CapCut, Canva and Adobe Creative Suite Excellent copywriting and storytelling skills Able to work independently in a fast-paced environment Passionate about social media, content creation and brand building Must have experience in consumer product Be able to hit the ground running from day one Desirable Experience Beauty, fragrance, fashion, lifestyle or D2C brand experience Experience working with influencers, creators or brand ambassadors Knowledge of social media analytics and reporting tools What's on Offer? Salary of £35,000 - £45,000 depending on experience Holiday: 20 days + Bank Holidays Hybrid: 2-3 days in the office, the rest at home Hours : Monday - Friday. Full Time The opportunity to join a growing brand at an exciting stage of its journey A highly creative and collaborative working environment Real ownership and autonomy within the role Exposure to multiple areas of marketing and brand development Genuine opportunities to grow alongside the business If you're someone who understands what makes people stop scrolling, loves creating engaging content and wants to help build a brand from the ground up, we'd love to hear from you. Please apply online or call (phone number removed) for more information
Jun 16, 2026
Full time
Social Media Manager Salary: £35,000 - £45,000 DOE (Hybrid) Location: Bishop's Stortford Term: Permanent. Hybrid Hours: Monday - Friday. Full Time Are you a social media expert with a passion for creating engaging content and building online communities? We're looking for a creative and commercially minded Social Media Manager to join an exciting beauty start-up at a pivotal stage of growth. This is a fantastic opportunity to make a real impact, taking ownership of social media strategy and content from day one. The Role As Social Media Manager, you'll be responsible for developing and delivering the brand's social media presence across key platforms including Instagram, TikTok and Pinterest. This is a hands-on role where you'll combine strategic thinking with content creation, managing everything from planning and filming through to editing, posting and community engagement. You will own the brand's social presence end-to-end. Key Responsibilities Develop and execute the social media strategy across all key platforms Create, film, edit and publish engaging social-first content Plan and manage content calendars aligned with campaigns and product launches Build and grow an engaged online community Manage day-to-day social interactions, comments and messages Identify emerging trends and opportunities to keep content fresh and relevant Work closely with influencer and marketing teams to maximise campaign reach Monitor performance, analyse results and make recommendations for improvement Test new content formats and optimise engagement and audience growth Collaborate with external creators, photographers, videographers and freelancers where required About You At least 3 years' experience in social media, content marketing or digital marketing Proven experience creating content for Instagram and TikTok Strong understanding of social media trends, algorithms and best practice Confident filming and editing content using mobile-first tools Experience with platforms such as CapCut, Canva and Adobe Creative Suite Excellent copywriting and storytelling skills Able to work independently in a fast-paced environment Passionate about social media, content creation and brand building Must have experience in consumer product Be able to hit the ground running from day one Desirable Experience Beauty, fragrance, fashion, lifestyle or D2C brand experience Experience working with influencers, creators or brand ambassadors Knowledge of social media analytics and reporting tools What's on Offer? Salary of £35,000 - £45,000 depending on experience Holiday: 20 days + Bank Holidays Hybrid: 2-3 days in the office, the rest at home Hours : Monday - Friday. Full Time The opportunity to join a growing brand at an exciting stage of its journey A highly creative and collaborative working environment Real ownership and autonomy within the role Exposure to multiple areas of marketing and brand development Genuine opportunities to grow alongside the business If you're someone who understands what makes people stop scrolling, loves creating engaging content and wants to help build a brand from the ground up, we'd love to hear from you. Please apply online or call (phone number removed) for more information
Local ECO Lead Salary: 32,000 per annum plus Veolia benefits Location: Hybrid - Solihull B91 2LW Duration: FTC until October 2027 Please submit a 1 page cover letter and a 2 page CV if you are interested in this role. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave. Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: As an Education, Communications and Outreach (ECO) Lead you will develop and deliver community engagement and service improvement projects across Solihull, changing resident behaviours to reduce waste and increase recycling, ensuring projects are delivered to a high standard, demonstrate measurable results and meet agreed timelines. The Local ECO Lead will be supported by an Area ECO Manager, sharing best practice and expertise with colleagues across a fantastic, award winning national ECO team. You will: Build strong relationships with our key client (Solihull Metropolitan Borough Council) and Veolia colleagues across a number of contracts, quickly responding to queries and providing solutions to maintain a high standard of service. Lead on ECO delivery for Veolia Solihull while also providing occasional ECO support to additional contracts across the region as needed. Drive the ECO performance of the Solihull contract through effective project planning, and a bespoke community engagement approach Deliver a programme of strategic social value initiatives across local employment, community and staff engagement, and our funding programme for local communities. Identify good news stories and feed them to the regional external engagement team, as well as working closely with this team to showcase our expertise in behaviour change and social value delivery across digital channels and press. Work closely with the senior ECO team to develop and deliver internal communications campaigns. Take responsibility for the 'business as usual' outputs of the Solihull contract, including management of the contract ECO team budget. If you love developing relationships, delivering social value, and engaging with residents, local authorities and frontline teams, then this is the role for you. What we are looking for Essential: Project development and management. Budget management Experience delivering behaviour change and/or community engagement techniques and analysing results. Superb written and verbal communication skills including presentation skills. Experience of building strong stakeholder relationships. A passion for sustainability and the environment. Desirable: Recycling and waste industry knowledge. Understanding or experience of working with local authorities. Understanding of the social value sphere Experience of visual and textual content production across multiple formats. Advanced understanding of data management and analysis. Understanding of PR, social media, social advertising and digital communications. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 20-06-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jun 16, 2026
Contractor
Local ECO Lead Salary: 32,000 per annum plus Veolia benefits Location: Hybrid - Solihull B91 2LW Duration: FTC until October 2027 Please submit a 1 page cover letter and a 2 page CV if you are interested in this role. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave. Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: As an Education, Communications and Outreach (ECO) Lead you will develop and deliver community engagement and service improvement projects across Solihull, changing resident behaviours to reduce waste and increase recycling, ensuring projects are delivered to a high standard, demonstrate measurable results and meet agreed timelines. The Local ECO Lead will be supported by an Area ECO Manager, sharing best practice and expertise with colleagues across a fantastic, award winning national ECO team. You will: Build strong relationships with our key client (Solihull Metropolitan Borough Council) and Veolia colleagues across a number of contracts, quickly responding to queries and providing solutions to maintain a high standard of service. Lead on ECO delivery for Veolia Solihull while also providing occasional ECO support to additional contracts across the region as needed. Drive the ECO performance of the Solihull contract through effective project planning, and a bespoke community engagement approach Deliver a programme of strategic social value initiatives across local employment, community and staff engagement, and our funding programme for local communities. Identify good news stories and feed them to the regional external engagement team, as well as working closely with this team to showcase our expertise in behaviour change and social value delivery across digital channels and press. Work closely with the senior ECO team to develop and deliver internal communications campaigns. Take responsibility for the 'business as usual' outputs of the Solihull contract, including management of the contract ECO team budget. If you love developing relationships, delivering social value, and engaging with residents, local authorities and frontline teams, then this is the role for you. What we are looking for Essential: Project development and management. Budget management Experience delivering behaviour change and/or community engagement techniques and analysing results. Superb written and verbal communication skills including presentation skills. Experience of building strong stakeholder relationships. A passion for sustainability and the environment. Desirable: Recycling and waste industry knowledge. Understanding or experience of working with local authorities. Understanding of the social value sphere Experience of visual and textual content production across multiple formats. Advanced understanding of data management and analysis. Understanding of PR, social media, social advertising and digital communications. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 20-06-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Senior Retail Marketing Manager - must drive and must be from Retail The Role We are seeking a hands-on Senior Retail Marketing Manager to lead and deliver multi-channel marketing activity across a fast-paced retail business. This is a highly operational role requiring someone who can personally create, manage and execute campaigns rather than simply delegate. Strong digital marketing capability is essential and non-negotiable as the business continues to grow its online and ecommerce presence. The successful candidate will be commercially minded, creative, organised and confident working across both digital and traditional retail marketing channels. Key Responsibilities Lead all retail marketing activity across digital and in-store channels Create and deliver multi-channel marketing campaigns across digital, print and POS Manage website content, promotions, landing pages and ecommerce updates Produce engaging content for social media, email marketing and online campaigns Work closely with the videography team to deliver high-quality visual and video content Support new store openings including local marketing, PR and press releases Create in-store marketing materials including window posters, POS and promotional assets Use AI tools and emerging technology to improve marketing output and efficiency Monitor campaign performance and report on results and engagement Manage and support 1 direct report while coordinating wider content workflows Candidate Requirements Proven experience in a Marketing Manager role within retail Strong digital marketing background - essential Hands-on content creation experience across multiple channels Experience managing websites, ecommerce content and digital campaigns Understanding of retail marketing, POS and in-store promotions Experience supporting store openings and local marketing campaigns Strong social media and customer engagement knowledge Comfortable using AI within marketing workflows Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 16, 2026
Full time
Senior Retail Marketing Manager - must drive and must be from Retail The Role We are seeking a hands-on Senior Retail Marketing Manager to lead and deliver multi-channel marketing activity across a fast-paced retail business. This is a highly operational role requiring someone who can personally create, manage and execute campaigns rather than simply delegate. Strong digital marketing capability is essential and non-negotiable as the business continues to grow its online and ecommerce presence. The successful candidate will be commercially minded, creative, organised and confident working across both digital and traditional retail marketing channels. Key Responsibilities Lead all retail marketing activity across digital and in-store channels Create and deliver multi-channel marketing campaigns across digital, print and POS Manage website content, promotions, landing pages and ecommerce updates Produce engaging content for social media, email marketing and online campaigns Work closely with the videography team to deliver high-quality visual and video content Support new store openings including local marketing, PR and press releases Create in-store marketing materials including window posters, POS and promotional assets Use AI tools and emerging technology to improve marketing output and efficiency Monitor campaign performance and report on results and engagement Manage and support 1 direct report while coordinating wider content workflows Candidate Requirements Proven experience in a Marketing Manager role within retail Strong digital marketing background - essential Hands-on content creation experience across multiple channels Experience managing websites, ecommerce content and digital campaigns Understanding of retail marketing, POS and in-store promotions Experience supporting store openings and local marketing campaigns Strong social media and customer engagement knowledge Comfortable using AI within marketing workflows Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Cameo is delighted to be supporting Katharine House Hospice in the recruitment of a Marketing and Communications Assistant. We are looking for a creative and organised Marketing and Communications Assistant to join the small but powerful team at Katharine House Hospice, helping to raise awareness, engage supporters and promote the incredible work the hospice does across our local community. Set in beautiful, landscaped gardens in Adderbury, Katharine House Hospice couldn't continue making such a difference without the dedication of its staff and volunteers. This is an exciting opportunity to play a key role in supporting fundraising campaigns, events, communications and community engagement activities that help generate vital income and awareness for the hospice. The Role Working closely with the Marketing and Communications Manager and colleagues across the hospice, you will support the delivery of marketing activities that promote fundraising campaigns, events, retail activity and wider hospice services. Key responsibilities will include: Supporting fundraising campaigns, events and community engagement activities Producing content and communications across a variety of channels Coordinating the monthly supporter e-newsletter Supporting social media, website and digital marketing activity Liaising with local community groups, village newsletters and stakeholders Managing marketing materials and helping maintain brand consistency Supporting reporting and analysis to help maximise campaign effectiveness Working collaboratively with teams across the hospice to help tell inspiring stories and engage supporters What We're Looking for in the Marketing and Communications Assistant A good understanding and interest in marketing and communications Excellent written communication skills and attention to detail Strong organisational skills and the ability to manage multiple priorities Experience using Microsoft Office and digital platforms A proactive, positive and collaborative approach The ability to work both independently and as part of a team What's in it for you 26,000 - 28,500 FTE ( 20,800 - 22,800 pro rata), dependent on experience 30 hours per week Generous holiday entitlement starting at 27 days per year, plus bank holidays Contributory pension scheme Access to a free Employee Assistance Programme and Employee Hotline Eligibility for a Blue Light Card, offering discounts online and on the high street Free onsite parking Training and development opportunities This is a fantastic opportunity to use your marketing and communications skills to support a well-loved local charity and help make a real difference within our community. If you would like to be part of an organisation that provides outstanding care and support to local families, we'd love to hear from you. Important Information Closing date for applications: 9am on Monday 29 June 2026 Interviews will be held at the hospice on Tuesday 7 July 2026 This vacancy is being advertised by Cameo Consultancy on behalf of Katharine House Hospice through our Employ Direct service. Applications will be reviewed directly by the hospice team, and shortlisted applicants will be contacted by Katharine House Hospice regarding the next stage of the recruitment process.
Jun 16, 2026
Full time
Cameo is delighted to be supporting Katharine House Hospice in the recruitment of a Marketing and Communications Assistant. We are looking for a creative and organised Marketing and Communications Assistant to join the small but powerful team at Katharine House Hospice, helping to raise awareness, engage supporters and promote the incredible work the hospice does across our local community. Set in beautiful, landscaped gardens in Adderbury, Katharine House Hospice couldn't continue making such a difference without the dedication of its staff and volunteers. This is an exciting opportunity to play a key role in supporting fundraising campaigns, events, communications and community engagement activities that help generate vital income and awareness for the hospice. The Role Working closely with the Marketing and Communications Manager and colleagues across the hospice, you will support the delivery of marketing activities that promote fundraising campaigns, events, retail activity and wider hospice services. Key responsibilities will include: Supporting fundraising campaigns, events and community engagement activities Producing content and communications across a variety of channels Coordinating the monthly supporter e-newsletter Supporting social media, website and digital marketing activity Liaising with local community groups, village newsletters and stakeholders Managing marketing materials and helping maintain brand consistency Supporting reporting and analysis to help maximise campaign effectiveness Working collaboratively with teams across the hospice to help tell inspiring stories and engage supporters What We're Looking for in the Marketing and Communications Assistant A good understanding and interest in marketing and communications Excellent written communication skills and attention to detail Strong organisational skills and the ability to manage multiple priorities Experience using Microsoft Office and digital platforms A proactive, positive and collaborative approach The ability to work both independently and as part of a team What's in it for you 26,000 - 28,500 FTE ( 20,800 - 22,800 pro rata), dependent on experience 30 hours per week Generous holiday entitlement starting at 27 days per year, plus bank holidays Contributory pension scheme Access to a free Employee Assistance Programme and Employee Hotline Eligibility for a Blue Light Card, offering discounts online and on the high street Free onsite parking Training and development opportunities This is a fantastic opportunity to use your marketing and communications skills to support a well-loved local charity and help make a real difference within our community. If you would like to be part of an organisation that provides outstanding care and support to local families, we'd love to hear from you. Important Information Closing date for applications: 9am on Monday 29 June 2026 Interviews will be held at the hospice on Tuesday 7 July 2026 This vacancy is being advertised by Cameo Consultancy on behalf of Katharine House Hospice through our Employ Direct service. Applications will be reviewed directly by the hospice team, and shortlisted applicants will be contacted by Katharine House Hospice regarding the next stage of the recruitment process.
This role leads an organisation's digital communications strategy, overseeing social media, content creation, storytelling, and website management to grow engagement, support campaigns, and strengthen brand presence. It also involves managing creative collaborators, coordinating ethical content production, and delivering impactful digital campaigns aligned with organisational goals. Client Details Our client is a mission-driven organisation focused on humanitarian and community impact, Description Lead digital communications and social media strategy Manage content creation across multiple platforms Develop audience-focused campaigns and storytelling Oversee website content and brand consistency Coordinate freelancers, creatives, and content teams Deliver campaigns aligned to fundraising objectives Monitor analytics, reporting, and audience growth Ensure ethical, compliant, and sensitive content practices Profile Proven experience in digital communications or social media Strong content creation and copywriting skills Experienced managing multi-platform social channels Confident delivering audience growth strategies Skilled in campaign planning and digital storytelling Comfortable managing freelancers and creative suppliers Strong understanding of analytics and reporting tools Passionate about purpose-driven and values-led work Job Offer Competitive salary ranging from 30,000 to 40,000 per annum. Permanent position based in London 20 days annual leave + 8 days for bank holiday
Jun 16, 2026
Full time
This role leads an organisation's digital communications strategy, overseeing social media, content creation, storytelling, and website management to grow engagement, support campaigns, and strengthen brand presence. It also involves managing creative collaborators, coordinating ethical content production, and delivering impactful digital campaigns aligned with organisational goals. Client Details Our client is a mission-driven organisation focused on humanitarian and community impact, Description Lead digital communications and social media strategy Manage content creation across multiple platforms Develop audience-focused campaigns and storytelling Oversee website content and brand consistency Coordinate freelancers, creatives, and content teams Deliver campaigns aligned to fundraising objectives Monitor analytics, reporting, and audience growth Ensure ethical, compliant, and sensitive content practices Profile Proven experience in digital communications or social media Strong content creation and copywriting skills Experienced managing multi-platform social channels Confident delivering audience growth strategies Skilled in campaign planning and digital storytelling Comfortable managing freelancers and creative suppliers Strong understanding of analytics and reporting tools Passionate about purpose-driven and values-led work Job Offer Competitive salary ranging from 30,000 to 40,000 per annum. Permanent position based in London 20 days annual leave + 8 days for bank holiday
As a key member of the Work Winning team, the Bid Writer plays a pivotal role in securing new business opportunities through the development of compelling, client-focused bid and pre-qualification submissions. Working collaboratively with Bid Managers, Business Development professionals, and technical subject matter experts, you will translate complex solutions into clear, persuasive, and high-impact proposals that differentiate the organisation in a competitive marketplace. This role demands exceptional writing, communication, and stakeholder management skills, with the ability to produce winning content under tight deadlines while maintaining the highest standards of quality, consistency, and compliance. Responsibilities Lead the development and production of high-quality written responses for PQQs, ITTs, and tender submissions, ensuring all content is tailored, persuasive, and aligned with client requirements. Create and refine a wide range of bid content, including executive summaries, methodology responses, case studies, project experience, references, and CVs. Collaborate closely with Bid Managers, Business Development teams, and operational stakeholders to develop winning bid strategies and compelling value propositions. Facilitate and support bid kick-off meetings, workshops, storyboarding sessions, and progress reviews, driving content development from concept through to final submission. Analyse tender requirements and evaluation criteria to ensure responses are fully compliant, strategically focused, and score maximisation opportunities are identified. Edit, proofread, and quality assure all submission documents to ensure a consistently professional standard across written and visual content. Develop supporting graphics, process maps, organisational charts, and visual aids that enhance the clarity and impact of submissions. Review and challenge draft responses, providing constructive feedback to contributors and ensuring all answers effectively address client needs and evaluation criteria. Monitor progress against submission programmes, proactively communicating status updates and risks to bid leadership teams. Support the final production, publication, and submission of bid documentation, ensuring all deadlines are met without compromising quality. Maintain and continuously improve the bid knowledge library, document management systems, and repository of best-practice content. Identify opportunities to repurpose, enhance, and evolve existing content to improve efficiency and strengthen future submissions. Contribute to wider knowledge management initiatives, capturing lessons learned and promoting continuous improvement across the work-winning function. Thrive in a fast-paced, deadline-driven environment, managing multiple priorities while consistently delivering exceptional outcomes. Ideal Candidate Proven experience in bid writing, proposal management, marketing communications, technical writing, or a similar work-winning environment. Outstanding written communication skills with the ability to translate complex technical information into clear, engaging, and persuasive content. Strong understanding of tendering, procurement processes, and best-practice bid methodologies. Excellent attention to detail, editing, proofreading, and document quality assurance capabilities. Skilled in stakeholder engagement, with the confidence to challenge, influence, and collaborate effectively at all levels. Experience facilitating workshops, interviews, and content-gathering sessions with subject matter experts. Proficient in Microsoft Office applications and capable of producing professional, visually engaging submission documents. Highly organised, resilient, and capable of managing multiple deadlines within a demanding commercial environment. A proactive, solutions-focused mindset with a commitment to continuous improvement and delivering winning outcomes.
Jun 16, 2026
Full time
As a key member of the Work Winning team, the Bid Writer plays a pivotal role in securing new business opportunities through the development of compelling, client-focused bid and pre-qualification submissions. Working collaboratively with Bid Managers, Business Development professionals, and technical subject matter experts, you will translate complex solutions into clear, persuasive, and high-impact proposals that differentiate the organisation in a competitive marketplace. This role demands exceptional writing, communication, and stakeholder management skills, with the ability to produce winning content under tight deadlines while maintaining the highest standards of quality, consistency, and compliance. Responsibilities Lead the development and production of high-quality written responses for PQQs, ITTs, and tender submissions, ensuring all content is tailored, persuasive, and aligned with client requirements. Create and refine a wide range of bid content, including executive summaries, methodology responses, case studies, project experience, references, and CVs. Collaborate closely with Bid Managers, Business Development teams, and operational stakeholders to develop winning bid strategies and compelling value propositions. Facilitate and support bid kick-off meetings, workshops, storyboarding sessions, and progress reviews, driving content development from concept through to final submission. Analyse tender requirements and evaluation criteria to ensure responses are fully compliant, strategically focused, and score maximisation opportunities are identified. Edit, proofread, and quality assure all submission documents to ensure a consistently professional standard across written and visual content. Develop supporting graphics, process maps, organisational charts, and visual aids that enhance the clarity and impact of submissions. Review and challenge draft responses, providing constructive feedback to contributors and ensuring all answers effectively address client needs and evaluation criteria. Monitor progress against submission programmes, proactively communicating status updates and risks to bid leadership teams. Support the final production, publication, and submission of bid documentation, ensuring all deadlines are met without compromising quality. Maintain and continuously improve the bid knowledge library, document management systems, and repository of best-practice content. Identify opportunities to repurpose, enhance, and evolve existing content to improve efficiency and strengthen future submissions. Contribute to wider knowledge management initiatives, capturing lessons learned and promoting continuous improvement across the work-winning function. Thrive in a fast-paced, deadline-driven environment, managing multiple priorities while consistently delivering exceptional outcomes. Ideal Candidate Proven experience in bid writing, proposal management, marketing communications, technical writing, or a similar work-winning environment. Outstanding written communication skills with the ability to translate complex technical information into clear, engaging, and persuasive content. Strong understanding of tendering, procurement processes, and best-practice bid methodologies. Excellent attention to detail, editing, proofreading, and document quality assurance capabilities. Skilled in stakeholder engagement, with the confidence to challenge, influence, and collaborate effectively at all levels. Experience facilitating workshops, interviews, and content-gathering sessions with subject matter experts. Proficient in Microsoft Office applications and capable of producing professional, visually engaging submission documents. Highly organised, resilient, and capable of managing multiple deadlines within a demanding commercial environment. A proactive, solutions-focused mindset with a commitment to continuous improvement and delivering winning outcomes.
As our new Business Development Manager, you'll play a pivotal role in delivering growth with highly effective business development, exploration of opportunities through our development business throughout the region and your own strategic leads in Kent, South London and East Sussex. Reporting to the Regional Head of New Business, you will be responsible for business development in your area, focused on developing customer relationships and securing opportunities. Focus is on Accelerated procurement, ECI, 2 stage tendering, and Willmott Dixon Developments opportunities. Your work will directly influence how we position ourselves via frameworks and the open market to build long-term relationships with our customers. You'll engage closely with new and existing customers, understanding their needs and guiding them through early project stages to shape the right solutions. By nurturing meaningful relationships and applying a strategic mindset, you'll help ensure we are known, trusted and well-placed to win repeat and new business opportunities across the South region. Working collaboratively with colleagues in Preconstruction, Operations, Commercial and our Frameworks Team, you'll ensure that opportunities align with regional priorities. You'll also use your market insight to anticipate trends, support pipeline development and ensure our teams are equipped with the intelligence they need to succeed. This role covers South London, Kent and East Sussex region of England. We are flexible on the base location of the successful candidate which could be either Weybridge or Dartford offices; but due to the nature of the role, travel across the region will be required. Key Responsibilities/Deliverables: Identify, create and secure work-winning opportunities with new and existing customers in South London, Kent and East Sussex. Build strong, trusted relationships with customers, consultants, framework providers and industry partners. Support early-stage engagement, shaping briefs and developing customer-focused solutions during feasibility and pre-positioning stages. Use Customer Account Management (CAMs) processes to maintain visibility of opportunities and strengthen the pipeline. Collaborate with internal teams to ensure bids and proposals align with customer requirements, insight and regional strategy. Monitor market trends and provide insight to inform strategy, positioning and marketing content. Support and facilitate stakeholder events, presentations and workshops. Maintain accurate and timely management information across all accounts and frameworks. Essential Criteria Proven business development experience with a track record of creating and converting opportunities. Experience managing or delivering within frameworks. Excellent communication, presentation and influencing skills. Ability to build and nurture strong internal and external relationships. Confident engaging with customers at all stages of the project lifecycle. Strong organisational skills, with the ability to manage reporting and pipeline information effectively. Understanding of construction markets, customer drivers and emerging sector trends. Collaborative approach, able to work with diverse teams and stakeholders. Full UK driving licence. Desirable Criteria Degree-level education or equivalent. Experience within the construction or built environment sectors. Ability to shape compelling narratives and communicate complex information simply. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Jun 16, 2026
Full time
As our new Business Development Manager, you'll play a pivotal role in delivering growth with highly effective business development, exploration of opportunities through our development business throughout the region and your own strategic leads in Kent, South London and East Sussex. Reporting to the Regional Head of New Business, you will be responsible for business development in your area, focused on developing customer relationships and securing opportunities. Focus is on Accelerated procurement, ECI, 2 stage tendering, and Willmott Dixon Developments opportunities. Your work will directly influence how we position ourselves via frameworks and the open market to build long-term relationships with our customers. You'll engage closely with new and existing customers, understanding their needs and guiding them through early project stages to shape the right solutions. By nurturing meaningful relationships and applying a strategic mindset, you'll help ensure we are known, trusted and well-placed to win repeat and new business opportunities across the South region. Working collaboratively with colleagues in Preconstruction, Operations, Commercial and our Frameworks Team, you'll ensure that opportunities align with regional priorities. You'll also use your market insight to anticipate trends, support pipeline development and ensure our teams are equipped with the intelligence they need to succeed. This role covers South London, Kent and East Sussex region of England. We are flexible on the base location of the successful candidate which could be either Weybridge or Dartford offices; but due to the nature of the role, travel across the region will be required. Key Responsibilities/Deliverables: Identify, create and secure work-winning opportunities with new and existing customers in South London, Kent and East Sussex. Build strong, trusted relationships with customers, consultants, framework providers and industry partners. Support early-stage engagement, shaping briefs and developing customer-focused solutions during feasibility and pre-positioning stages. Use Customer Account Management (CAMs) processes to maintain visibility of opportunities and strengthen the pipeline. Collaborate with internal teams to ensure bids and proposals align with customer requirements, insight and regional strategy. Monitor market trends and provide insight to inform strategy, positioning and marketing content. Support and facilitate stakeholder events, presentations and workshops. Maintain accurate and timely management information across all accounts and frameworks. Essential Criteria Proven business development experience with a track record of creating and converting opportunities. Experience managing or delivering within frameworks. Excellent communication, presentation and influencing skills. Ability to build and nurture strong internal and external relationships. Confident engaging with customers at all stages of the project lifecycle. Strong organisational skills, with the ability to manage reporting and pipeline information effectively. Understanding of construction markets, customer drivers and emerging sector trends. Collaborative approach, able to work with diverse teams and stakeholders. Full UK driving licence. Desirable Criteria Degree-level education or equivalent. Experience within the construction or built environment sectors. Ability to shape compelling narratives and communicate complex information simply. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Our client, a Helicopter Emergency Medical Service, is looking for a creative, driven and highly organised Marketing Officer to join their team. Marketing Officer Location: Lincoln, LN4. Hybrid working may be available upon completion of probation Hours: Full-Time, 37.5 per week Salary: £26,500 to £34,000 (FTE) dependent upon skills and experience Contract: Permanent Reporting to: Digital Marketing Manager About the Employer This charity provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, their Air Ambulance crew effectively take the A&E department to the scene of the emergency. Rated outstanding by the Care Quality Commission across all five areas that were inspected - Safe, Caring, Effective, Responsive and Well led, they are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds them is their set of values - Teamwork. Respect. Innovation. Compassion (TRIC). They display these attributes in the way they interact with the people that they meet, from former patients and volunteers to supporters and colleagues. About the Role This is an exciting opportunity to play a key role in delivering impactful marketing campaigns that drive supporter engagement and help generate vital income to support this charity's lifesaving service. In this role, you will support leading the delivery of integrated, multi-channel marketing campaigns across digital, print and supporter communications. You will work closely with teams across fundraising, retail and operations to bring campaigns to life-ensuring they are insight-led, on-brand and deliver measurable results. You'll be responsible for planning and executing campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data and audience insight. With ownership of campaign messaging and supporter communications, you will help ensure a consistent, compelling experience across all touchpoints. This is a varied and fast-paced role, ideal for someone who enjoys managing multiple projects, collaborating with stakeholders and making a tangible difference through their work Benefits on offer Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff) Additional days leave for your birthday. Pension scheme includes 6% employer contributions, with 4% employee contribution. Access to a Health & Wellbeing Care Plan Occupational Sick Pay Scheme Life insurance at 3 times your annual salary On completion of probationary period. Closing date: Monday 29th June 2026 Interview date: Week commencing 6th July 2026 N.B . the right is reserved to close this vacancy early if sufficient applications are received. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). A full driving licence and access to a vehicle (or equivalent) is required for this role. This organisation is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation. Please note that the employer is currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. No agencies please.
Jun 16, 2026
Full time
Our client, a Helicopter Emergency Medical Service, is looking for a creative, driven and highly organised Marketing Officer to join their team. Marketing Officer Location: Lincoln, LN4. Hybrid working may be available upon completion of probation Hours: Full-Time, 37.5 per week Salary: £26,500 to £34,000 (FTE) dependent upon skills and experience Contract: Permanent Reporting to: Digital Marketing Manager About the Employer This charity provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, their Air Ambulance crew effectively take the A&E department to the scene of the emergency. Rated outstanding by the Care Quality Commission across all five areas that were inspected - Safe, Caring, Effective, Responsive and Well led, they are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds them is their set of values - Teamwork. Respect. Innovation. Compassion (TRIC). They display these attributes in the way they interact with the people that they meet, from former patients and volunteers to supporters and colleagues. About the Role This is an exciting opportunity to play a key role in delivering impactful marketing campaigns that drive supporter engagement and help generate vital income to support this charity's lifesaving service. In this role, you will support leading the delivery of integrated, multi-channel marketing campaigns across digital, print and supporter communications. You will work closely with teams across fundraising, retail and operations to bring campaigns to life-ensuring they are insight-led, on-brand and deliver measurable results. You'll be responsible for planning and executing campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data and audience insight. With ownership of campaign messaging and supporter communications, you will help ensure a consistent, compelling experience across all touchpoints. This is a varied and fast-paced role, ideal for someone who enjoys managing multiple projects, collaborating with stakeholders and making a tangible difference through their work Benefits on offer Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff) Additional days leave for your birthday. Pension scheme includes 6% employer contributions, with 4% employee contribution. Access to a Health & Wellbeing Care Plan Occupational Sick Pay Scheme Life insurance at 3 times your annual salary On completion of probationary period. Closing date: Monday 29th June 2026 Interview date: Week commencing 6th July 2026 N.B . the right is reserved to close this vacancy early if sufficient applications are received. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). A full driving licence and access to a vehicle (or equivalent) is required for this role. This organisation is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation. Please note that the employer is currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. No agencies please.
As a key member of the Work Winning team, the Bid Writer plays a pivotal role in securing new business opportunities through the development of compelling, client-focused bid and pre-qualification submissions. Working collaboratively with Bid Managers, Business Development professionals, and technical subject matter experts, you will translate complex solutions into clear, persuasive, and high-impact proposals that differentiate the organisation in a competitive marketplace. This role demands exceptional writing, communication, and stakeholder management skills, with the ability to produce winning content under tight deadlines while maintaining the highest standards of quality, consistency, and compliance. Responsibilities Lead the development and production of high-quality written responses for PQQs, ITTs, and tender submissions, ensuring all content is tailored, persuasive, and aligned with client requirements. Create and refine a wide range of bid content, including executive summaries, methodology responses, case studies, project experience, references, and CVs. Collaborate closely with Bid Managers, Business Development teams, and operational stakeholders to develop winning bid strategies and compelling value propositions. Facilitate and support bid kick-off meetings, workshops, storyboarding sessions, and progress reviews, driving content development from concept through to final submission. Analyse tender requirements and evaluation criteria to ensure responses are fully compliant, strategically focused, and score maximisation opportunities are identified. Edit, proofread, and quality assure all submission documents to ensure a consistently professional standard across written and visual content. Develop supporting graphics, process maps, organisational charts, and visual aids that enhance the clarity and impact of submissions. Review and challenge draft responses, providing constructive feedback to contributors and ensuring all answers effectively address client needs and evaluation criteria. Monitor progress against submission programmes, proactively communicating status updates and risks to bid leadership teams. Support the final production, publication, and submission of bid documentation, ensuring all deadlines are met without compromising quality. Maintain and continuously improve the bid knowledge library, document management systems, and repository of best-practice content. Identify opportunities to repurpose, enhance, and evolve existing content to improve efficiency and strengthen future submissions. Contribute to wider knowledge management initiatives, capturing lessons learned and promoting continuous improvement across the work-winning function. Thrive in a fast-paced, deadline-driven environment, managing multiple priorities while consistently delivering exceptional outcomes. Ideal Candidate Proven experience in bid writing, proposal management, marketing communications, technical writing, or a similar work-winning environment. Outstanding written communication skills with the ability to translate complex technical information into clear, engaging, and persuasive content. Strong understanding of tendering, procurement processes, and best-practice bid methodologies. Excellent attention to detail, editing, proofreading, and document quality assurance capabilities. Skilled in stakeholder engagement, with the confidence to challenge, influence, and collaborate effectively at all levels. Experience facilitating workshops, interviews, and content-gathering sessions with subject matter experts. Proficient in Microsoft Office applications and capable of producing professional, visually engaging submission documents. Highly organised, resilient, and capable of managing multiple deadlines within a demanding commercial environment. A proactive, solutions-focused mindset with a commitment to continuous improvement and delivering winning outcomes.
Jun 16, 2026
Full time
As a key member of the Work Winning team, the Bid Writer plays a pivotal role in securing new business opportunities through the development of compelling, client-focused bid and pre-qualification submissions. Working collaboratively with Bid Managers, Business Development professionals, and technical subject matter experts, you will translate complex solutions into clear, persuasive, and high-impact proposals that differentiate the organisation in a competitive marketplace. This role demands exceptional writing, communication, and stakeholder management skills, with the ability to produce winning content under tight deadlines while maintaining the highest standards of quality, consistency, and compliance. Responsibilities Lead the development and production of high-quality written responses for PQQs, ITTs, and tender submissions, ensuring all content is tailored, persuasive, and aligned with client requirements. Create and refine a wide range of bid content, including executive summaries, methodology responses, case studies, project experience, references, and CVs. Collaborate closely with Bid Managers, Business Development teams, and operational stakeholders to develop winning bid strategies and compelling value propositions. Facilitate and support bid kick-off meetings, workshops, storyboarding sessions, and progress reviews, driving content development from concept through to final submission. Analyse tender requirements and evaluation criteria to ensure responses are fully compliant, strategically focused, and score maximisation opportunities are identified. Edit, proofread, and quality assure all submission documents to ensure a consistently professional standard across written and visual content. Develop supporting graphics, process maps, organisational charts, and visual aids that enhance the clarity and impact of submissions. Review and challenge draft responses, providing constructive feedback to contributors and ensuring all answers effectively address client needs and evaluation criteria. Monitor progress against submission programmes, proactively communicating status updates and risks to bid leadership teams. Support the final production, publication, and submission of bid documentation, ensuring all deadlines are met without compromising quality. Maintain and continuously improve the bid knowledge library, document management systems, and repository of best-practice content. Identify opportunities to repurpose, enhance, and evolve existing content to improve efficiency and strengthen future submissions. Contribute to wider knowledge management initiatives, capturing lessons learned and promoting continuous improvement across the work-winning function. Thrive in a fast-paced, deadline-driven environment, managing multiple priorities while consistently delivering exceptional outcomes. Ideal Candidate Proven experience in bid writing, proposal management, marketing communications, technical writing, or a similar work-winning environment. Outstanding written communication skills with the ability to translate complex technical information into clear, engaging, and persuasive content. Strong understanding of tendering, procurement processes, and best-practice bid methodologies. Excellent attention to detail, editing, proofreading, and document quality assurance capabilities. Skilled in stakeholder engagement, with the confidence to challenge, influence, and collaborate effectively at all levels. Experience facilitating workshops, interviews, and content-gathering sessions with subject matter experts. Proficient in Microsoft Office applications and capable of producing professional, visually engaging submission documents. Highly organised, resilient, and capable of managing multiple deadlines within a demanding commercial environment. A proactive, solutions-focused mindset with a commitment to continuous improvement and delivering winning outcomes.
Education Partnerships Manager Location: London, Hybrid (3 days in the office) Salary: £45,000 Basic + Bonus Our client, a fast-growing intellectual media and education platform, is recruiting an ambitious Sales Manager - Higher Education to drive the expansion of its content across universities and educational institutions worldwide. At the heart of its offering is a rapidly growing digital educational platform, used by universities and schools globally to access cutting-edge debates and talks featuring leading thinkers, scientists, politicians and artists. This is an exciting opportunity for a commercially minded partnerships professional to help scale adoption across higher education. As Sales Manager - Higher Education, you will play a key role in expanding the organisation's presence across universities and educational institutions globally. You will lead sales activity within the education segment, building relationships with academic institutions and converting engagement into long-term subscription partnerships. Key Responsibilities: Developing and executing outreach to universities and educational institutions Initiating and managing subscription trials and converting these into long-term partnerships Identifying opportunities to align platform content with specific courses, curricula and student needs Driving new revenue through education sector subscriptions Managing and nurturing relationships with existing institutional partners Supporting and guiding sales activity within the education partnerships team We are looking for a dynamic, commercially driven individual who is excited by the opportunity to bring world-class intellectual content to students and educators worldwide. You will likely have: 2+ years' experience in sales or partnerships within the education or EdTech sector A proven track record of originating and developing partnerships or subscriptions Strong relationship-building and communication skills A commercial mindset, with ambition and energy to drive growth The confidence, charisma and initiative to open doors and close deals A genuine interest in ideas, culture, education or intellectual debate A strong academic background (minimum 2:1 from a top university) Experience leading or mentoring team members would be advantageous. Leading experts in STM Publishing & Digital Content Recruitment Referrals: We offer a reward if you recommend the perfect candidate for this position and our client hires them. You can send contact details of anyone you want to recommend to
Jun 16, 2026
Full time
Education Partnerships Manager Location: London, Hybrid (3 days in the office) Salary: £45,000 Basic + Bonus Our client, a fast-growing intellectual media and education platform, is recruiting an ambitious Sales Manager - Higher Education to drive the expansion of its content across universities and educational institutions worldwide. At the heart of its offering is a rapidly growing digital educational platform, used by universities and schools globally to access cutting-edge debates and talks featuring leading thinkers, scientists, politicians and artists. This is an exciting opportunity for a commercially minded partnerships professional to help scale adoption across higher education. As Sales Manager - Higher Education, you will play a key role in expanding the organisation's presence across universities and educational institutions globally. You will lead sales activity within the education segment, building relationships with academic institutions and converting engagement into long-term subscription partnerships. Key Responsibilities: Developing and executing outreach to universities and educational institutions Initiating and managing subscription trials and converting these into long-term partnerships Identifying opportunities to align platform content with specific courses, curricula and student needs Driving new revenue through education sector subscriptions Managing and nurturing relationships with existing institutional partners Supporting and guiding sales activity within the education partnerships team We are looking for a dynamic, commercially driven individual who is excited by the opportunity to bring world-class intellectual content to students and educators worldwide. You will likely have: 2+ years' experience in sales or partnerships within the education or EdTech sector A proven track record of originating and developing partnerships or subscriptions Strong relationship-building and communication skills A commercial mindset, with ambition and energy to drive growth The confidence, charisma and initiative to open doors and close deals A genuine interest in ideas, culture, education or intellectual debate A strong academic background (minimum 2:1 from a top university) Experience leading or mentoring team members would be advantageous. Leading experts in STM Publishing & Digital Content Recruitment Referrals: We offer a reward if you recommend the perfect candidate for this position and our client hires them. You can send contact details of anyone you want to recommend to
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Jun 16, 2026
Full time
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
The Adult Content Account Manager will oversee client accounts within the media and agency industry, ensuring smooth operations and optimal performance. This role requires a proactive approach to managing relationships and delivering tailored solutions. Client Details Our client is a mid-sized organisation operating within the media and agency industry, offering specialised services to a global clientele. They are committed to delivering innovative solutions and maintaining high standards of client satisfaction. Description Creator Relationship Management Own and manage relationships with a portfolio of creators, serving as their primary point of contact. Build trusted, long-term partnerships through proactive communication Lead creator onboarding/offboarding, ensuring a smooth transition into/out of the agency services. Conduct regular calls and check-ins with creators to understand goals, challenges, and opportunities for growth. Act as the voice of creators internally, advocating for their needs across operations, sales, marketing, and leadership teams. Manage and own the creator WhatsApp groups, using the four D's matrix to do, delete, delegate or delay Retention & Churn Management Own creator retention targets and proactively identify churn risks before they escalate. Develop and execute retention strategies to improve creator lifetime value and engagement. Monitor creator health metrics, engagement signals, satisfaction scores, and revenue trends to identify at-risk the creator leaving. Work with the team to implement structured recovery plans for dissatisfied or disengaged creators. Analyse churn drivers and present recommendations to leadership on reducing attrition. Revenue Growth & Upselling Drive revenue growth across the creator portfolio through upselling and cross-selling agency services. Identify opportunities to expand creator adoption of additional products, services, and monetisation channels. Partner with paywall and marketing teams to maximise creator lifetime value. Creator Success Operations Ensure the creators are sent weekly to do lists based on the delivery teams requirements for content. Follow up with the creators to ensure content creation scores are improving. Establish and maintain scalable creator success processes, playbooks, and communication frameworks. Develop creator grouping strategies to ensure appropriate service levels across different creator tiers. Create and optimise workflows for onboarding, retention, escalation management, and creator engagement. Ensure CRM and creator records are consistently maintained and up to date. Ensure that the delivery teams are completing their asana tasks based on the creators requests within a timely manor. Performance & Analytics Track and report on key creator success metrics including: Churn rate Creator retention rate Net Revenue Retention (NRR) Expansion revenue Creator Lifetime Value (LTV) CSAT NPS Creator engagement scores Creator content production Produce regular performance reports and insights for leadership. Use data to identify trends, opportunities, and operational improvements. Escalation & Issue Resolution Manage complex creator issues and escalations with professionalism and urgency. Resolve disputes, concerns, and service-related challenges while protecting long-term creator relationships. Coordinate resources to ensure timely issue resolution. Maintain high standards of creator communication during periods of change or challenge. Profile The Successful Applicant Required Skills & Experience 2+ years' experience in Customer Success, Account Management, Creator Management, Talent Management or a similar client-facing role. Proven experience managing a large portfolio of clients or creators while maintaining strong relationships and high levels of satisfaction. Demonstrable experience improving client retention, reducing churn and driving account growth. Strong commercial mindset with experience identifying upsell and cross-sell opportunities. Excellent communication and relationship-building skills, with confidence leading calls and managing challenging conversations. Experience tracking and reporting on performance metrics such as retention, churn, CSAT, NPS, engagement and revenue. Highly organised with the ability to prioritise workloads and manage multiple stakeholders simultaneously. Experience using CRM systems and project management tools such as Asana, (url removed) or similar platforms. Strong problem-solving skills with the ability to proactively identify issues and implement solutions. Comfortable working in a fast-paced, high-growth environment with a high level of autonomy and ownership. Job Offer Comprehensive benefits package tailored to support employees' well-being. Opportunities for professional growth within the media and agency industry. An inclusive and supportive company culture that values individual contributions. If you are ready to take on the challenge of becoming an Adult Content Account Manager, apply today to join a forward-thinking team in an exciting industry.
Jun 16, 2026
Seasonal
The Adult Content Account Manager will oversee client accounts within the media and agency industry, ensuring smooth operations and optimal performance. This role requires a proactive approach to managing relationships and delivering tailored solutions. Client Details Our client is a mid-sized organisation operating within the media and agency industry, offering specialised services to a global clientele. They are committed to delivering innovative solutions and maintaining high standards of client satisfaction. Description Creator Relationship Management Own and manage relationships with a portfolio of creators, serving as their primary point of contact. Build trusted, long-term partnerships through proactive communication Lead creator onboarding/offboarding, ensuring a smooth transition into/out of the agency services. Conduct regular calls and check-ins with creators to understand goals, challenges, and opportunities for growth. Act as the voice of creators internally, advocating for their needs across operations, sales, marketing, and leadership teams. Manage and own the creator WhatsApp groups, using the four D's matrix to do, delete, delegate or delay Retention & Churn Management Own creator retention targets and proactively identify churn risks before they escalate. Develop and execute retention strategies to improve creator lifetime value and engagement. Monitor creator health metrics, engagement signals, satisfaction scores, and revenue trends to identify at-risk the creator leaving. Work with the team to implement structured recovery plans for dissatisfied or disengaged creators. Analyse churn drivers and present recommendations to leadership on reducing attrition. Revenue Growth & Upselling Drive revenue growth across the creator portfolio through upselling and cross-selling agency services. Identify opportunities to expand creator adoption of additional products, services, and monetisation channels. Partner with paywall and marketing teams to maximise creator lifetime value. Creator Success Operations Ensure the creators are sent weekly to do lists based on the delivery teams requirements for content. Follow up with the creators to ensure content creation scores are improving. Establish and maintain scalable creator success processes, playbooks, and communication frameworks. Develop creator grouping strategies to ensure appropriate service levels across different creator tiers. Create and optimise workflows for onboarding, retention, escalation management, and creator engagement. Ensure CRM and creator records are consistently maintained and up to date. Ensure that the delivery teams are completing their asana tasks based on the creators requests within a timely manor. Performance & Analytics Track and report on key creator success metrics including: Churn rate Creator retention rate Net Revenue Retention (NRR) Expansion revenue Creator Lifetime Value (LTV) CSAT NPS Creator engagement scores Creator content production Produce regular performance reports and insights for leadership. Use data to identify trends, opportunities, and operational improvements. Escalation & Issue Resolution Manage complex creator issues and escalations with professionalism and urgency. Resolve disputes, concerns, and service-related challenges while protecting long-term creator relationships. Coordinate resources to ensure timely issue resolution. Maintain high standards of creator communication during periods of change or challenge. Profile The Successful Applicant Required Skills & Experience 2+ years' experience in Customer Success, Account Management, Creator Management, Talent Management or a similar client-facing role. Proven experience managing a large portfolio of clients or creators while maintaining strong relationships and high levels of satisfaction. Demonstrable experience improving client retention, reducing churn and driving account growth. Strong commercial mindset with experience identifying upsell and cross-sell opportunities. Excellent communication and relationship-building skills, with confidence leading calls and managing challenging conversations. Experience tracking and reporting on performance metrics such as retention, churn, CSAT, NPS, engagement and revenue. Highly organised with the ability to prioritise workloads and manage multiple stakeholders simultaneously. Experience using CRM systems and project management tools such as Asana, (url removed) or similar platforms. Strong problem-solving skills with the ability to proactively identify issues and implement solutions. Comfortable working in a fast-paced, high-growth environment with a high level of autonomy and ownership. Job Offer Comprehensive benefits package tailored to support employees' well-being. Opportunities for professional growth within the media and agency industry. An inclusive and supportive company culture that values individual contributions. If you are ready to take on the challenge of becoming an Adult Content Account Manager, apply today to join a forward-thinking team in an exciting industry.
