We are currently recruiting for a confident and professional Administrator/Receptionist to join a busy front-of-house team on a temporary basis. This is an excellent opportunity for someone with strong communication and organisational skills who enjoys working in a fast-paced, customer-focused environment. Job Title: Administrator/Receptionist (Immediate Start) Location: Egham Hourly Rate: 14.20 per hour Contract Type: Temporary for 6 - 8 weeks Start: ASAP (ideally this week) As the first point of contact, you will play a key role in delivering a welcoming and efficient reception service. You will support day-to-day administrative operations and help ensure smooth scheduling and communication across the service. Key Responsibilities: Providing a professional and friendly front-of-house reception service Handling incoming patient enquiries via telephone, email, and in person Managing appointment-related administration and supporting scheduling activity Maintaining accurate records and updating internal systems Using clinic administration software (full training provided) Supporting general administrative tasks to ensure smooth daily operations About You: Excellent communication skills with a confident telephone manner Strong organisational skills and attention to detail Professional, approachable, and calm under pressure Comfortable using IT systems and learning new software Previous reception or administration experience is desirable but not essential What's on Offer: 14.20 per hour Temporary ongoing assignment Immediate start available (ideally this Thursday, 21st May) Full training provided Supportive and professional working environment If you're available immediately and looking for a rewarding front-of-house administrative role, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 15, 2026
Seasonal
We are currently recruiting for a confident and professional Administrator/Receptionist to join a busy front-of-house team on a temporary basis. This is an excellent opportunity for someone with strong communication and organisational skills who enjoys working in a fast-paced, customer-focused environment. Job Title: Administrator/Receptionist (Immediate Start) Location: Egham Hourly Rate: 14.20 per hour Contract Type: Temporary for 6 - 8 weeks Start: ASAP (ideally this week) As the first point of contact, you will play a key role in delivering a welcoming and efficient reception service. You will support day-to-day administrative operations and help ensure smooth scheduling and communication across the service. Key Responsibilities: Providing a professional and friendly front-of-house reception service Handling incoming patient enquiries via telephone, email, and in person Managing appointment-related administration and supporting scheduling activity Maintaining accurate records and updating internal systems Using clinic administration software (full training provided) Supporting general administrative tasks to ensure smooth daily operations About You: Excellent communication skills with a confident telephone manner Strong organisational skills and attention to detail Professional, approachable, and calm under pressure Comfortable using IT systems and learning new software Previous reception or administration experience is desirable but not essential What's on Offer: 14.20 per hour Temporary ongoing assignment Immediate start available (ideally this Thursday, 21st May) Full training provided Supportive and professional working environment If you're available immediately and looking for a rewarding front-of-house administrative role, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Prescription Clerk & Front of House Administrator Newport, Isle of Wight 13.45 per hour We are recruiting on behalf of our client for an Prescription Clerk & Front of House Administrator based in Newport, Isle of Wight. This is a busy and rewarding role combining reception duties with prescription administration support within a healthcare environment. Key Responsibilities Meeting and greeting patients and visitors Managing repeat prescription requests Processing and tracking prescriptions accurately Updating patient records on EMIS Responding to patient enquiries professionally Supporting general administrative tasks and audits Essential Skills Previous administration or customer service experience Strong communication and organisational skills Ability to work in a fast-paced environment Calm, professional approach under pressure Good attention to detail Candidates with transferable skills from healthcare, reception, pharmacy, office administration or customer service backgrounds are encouraged to apply. Please upload a CV, or email (url removed)
Jun 14, 2026
Seasonal
Prescription Clerk & Front of House Administrator Newport, Isle of Wight 13.45 per hour We are recruiting on behalf of our client for an Prescription Clerk & Front of House Administrator based in Newport, Isle of Wight. This is a busy and rewarding role combining reception duties with prescription administration support within a healthcare environment. Key Responsibilities Meeting and greeting patients and visitors Managing repeat prescription requests Processing and tracking prescriptions accurately Updating patient records on EMIS Responding to patient enquiries professionally Supporting general administrative tasks and audits Essential Skills Previous administration or customer service experience Strong communication and organisational skills Ability to work in a fast-paced environment Calm, professional approach under pressure Good attention to detail Candidates with transferable skills from healthcare, reception, pharmacy, office administration or customer service backgrounds are encouraged to apply. Please upload a CV, or email (url removed)
NHS Admin We're recruiting on behalf of our NHS client for a confident and reliable Administrative Support Assistant to join their Cellular Pathology team on a temporary basis with an immediate start. In this role, you'll play a key part in supporting clinical services by ensuring accurate and timely administrative and typing support. If you're someone who takes pride in being organised, proactive, and dependable, your contribution will have a direct impact on patient care and service delivery. What you'll be doing: Providing efficient day-to-day administrative support within a busy NHS department Typing macroscopy and microscopy reports for Cellular Pathology with a high level of accuracy Managing and maintaining patient records, ensuring information is up to date and compliant Supporting clinicians and team members with general administrative duties Preparing and sending professional correspondence and documentation Maintaining organised filing systems and databases Acting as a professional point of contact for internal and external queries What we're looking for: Previous administrative experience, ideally within an NHS or healthcare setting Strong and accurate typing skills (medical or clinical typing experience desirable) Excellent attention to detail, particularly when handling sensitive patient information Good working knowledge of Microsoft Office (Word, Outlook, Excel) Strong organisational skills with the ability to manage multiple priorities Confident communication skills and a professional approach Ability to work both independently and as part of a team This is a fantastic opportunity to join a fast-paced NHS environment where your organisational skills and attention to detail will make a meaningful difference to patient services. Perfect for someone available immediately and looking to contribute to a vital healthcare team. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 14, 2026
Contractor
NHS Admin We're recruiting on behalf of our NHS client for a confident and reliable Administrative Support Assistant to join their Cellular Pathology team on a temporary basis with an immediate start. In this role, you'll play a key part in supporting clinical services by ensuring accurate and timely administrative and typing support. If you're someone who takes pride in being organised, proactive, and dependable, your contribution will have a direct impact on patient care and service delivery. What you'll be doing: Providing efficient day-to-day administrative support within a busy NHS department Typing macroscopy and microscopy reports for Cellular Pathology with a high level of accuracy Managing and maintaining patient records, ensuring information is up to date and compliant Supporting clinicians and team members with general administrative duties Preparing and sending professional correspondence and documentation Maintaining organised filing systems and databases Acting as a professional point of contact for internal and external queries What we're looking for: Previous administrative experience, ideally within an NHS or healthcare setting Strong and accurate typing skills (medical or clinical typing experience desirable) Excellent attention to detail, particularly when handling sensitive patient information Good working knowledge of Microsoft Office (Word, Outlook, Excel) Strong organisational skills with the ability to manage multiple priorities Confident communication skills and a professional approach Ability to work both independently and as part of a team This is a fantastic opportunity to join a fast-paced NHS environment where your organisational skills and attention to detail will make a meaningful difference to patient services. Perfect for someone available immediately and looking to contribute to a vital healthcare team. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
We are working with a busy and well-established healthcare organisation that is looking to recruit an experienced Administrator to support its day-to-day operations. This is a varied role where you will play a key part in ensuring the smooth running of administrative processes, supporting both clinical and non-clinical teams, and maintaining accurate patient records. The Role As an Administrator, you will provide a comprehensive and efficient administrative service, ensuring all documentation and communications are handled accurately and in a timely manner. To be considered for the role, you ll require the following essentials: Previous administrative experience (minimum 2 years). Strong IT skills, including Microsoft Office and database systems. Excellent organisational skills with the ability to prioritise workload effectively. Good communication and interpersonal skills. High attention to detail and accuracy. The ability to work independently and as part of a team. A professional and confidential approach when handling sensitive information. An understanding of medical terminology or previous healthcare/NHS experience (desirable). Within this position, you ll also be: Managing and processing incoming patient correspondence, ensuring accurate storage and coding within medical records. Retrieving and organising documents for clinical and administrative staff as required. Handling communications with patients via telephone, email, SMS, and online systems. Recording messages for clinicians and staff, ensuring all details are captured accurately. Maintaining and updating patient records using clinical systems and associated software. Supporting reporting processes, including running searches and producing data reports. Assisting with IT-related queries and liaising with external support providers where necessary. Providing administrative support across the team, including covering during periods of absence. Supporting compliance with data protection, confidentiality, and health & safety policies. Assisting with general administrative duties to support the wider practice team. Hours and Salary Monday to Friday must be flexible with start and finish times £12.92 per hour weekly pay while temporary 36 hours per week Temporary with a view to becoming permanent for the right candidate Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Jun 13, 2026
Seasonal
We are working with a busy and well-established healthcare organisation that is looking to recruit an experienced Administrator to support its day-to-day operations. This is a varied role where you will play a key part in ensuring the smooth running of administrative processes, supporting both clinical and non-clinical teams, and maintaining accurate patient records. The Role As an Administrator, you will provide a comprehensive and efficient administrative service, ensuring all documentation and communications are handled accurately and in a timely manner. To be considered for the role, you ll require the following essentials: Previous administrative experience (minimum 2 years). Strong IT skills, including Microsoft Office and database systems. Excellent organisational skills with the ability to prioritise workload effectively. Good communication and interpersonal skills. High attention to detail and accuracy. The ability to work independently and as part of a team. A professional and confidential approach when handling sensitive information. An understanding of medical terminology or previous healthcare/NHS experience (desirable). Within this position, you ll also be: Managing and processing incoming patient correspondence, ensuring accurate storage and coding within medical records. Retrieving and organising documents for clinical and administrative staff as required. Handling communications with patients via telephone, email, SMS, and online systems. Recording messages for clinicians and staff, ensuring all details are captured accurately. Maintaining and updating patient records using clinical systems and associated software. Supporting reporting processes, including running searches and producing data reports. Assisting with IT-related queries and liaising with external support providers where necessary. Providing administrative support across the team, including covering during periods of absence. Supporting compliance with data protection, confidentiality, and health & safety policies. Assisting with general administrative duties to support the wider practice team. Hours and Salary Monday to Friday must be flexible with start and finish times £12.92 per hour weekly pay while temporary 36 hours per week Temporary with a view to becoming permanent for the right candidate Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions Our Mission is to connect great organisations with even greater people. Clinical Coder Wolverhamtpon GP Surgery 14ph Part Time 30 Hours Immediate Start Available The role of the clinical coder will be: Receiving and checking clinical notes for newly registered patients. Summarising salient points (from patients previous practice summaries, checking through for medications, immunisations, chronic diseases, ongoing problems) and entering data on SystmOne Summarising new patient records to a high standard and within agreed timescales; Restructuring existing computerised notes; Filing and retrieving paperwork; Produce a comprehensive electronic summary using SystmOne Maintaining structure when recording new information; Assisting GPs and other health professionals with queries relating to medical records; canning daily for incoming patient documentation in line with the practice procedure; To work as a member of the clinical coding/summarising team, with responsibility for own areas, inputting coded data into the clinical system. Coding from information gathered from a number of sources including patient notes, discharge forms, both manual and electronic, and other clinical information captured on a variety of sources. This will also involve running computer searches on to identify missing information; To work with other administrators and healthcare professionals to provide a high quality service to our patients; To ensure clinical coding is recorded in a timely and accurate manner in accordance with both national and local guidelines and standards; The suitable clinical coder will: Have a previous work history in a similar role Demonstrate knowledge and experience of Emis Will have an up to date DBS Take ownership and be able to work to tight deadlines The successful Clinical Coder will receive: An-opportunity of a permaent role Support and guidance from a friendly and professional team Free Parking Should you be interested in this role, please send your CV or call (phone number removed)
Jun 13, 2026
Full time
EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions Our Mission is to connect great organisations with even greater people. Clinical Coder Wolverhamtpon GP Surgery 14ph Part Time 30 Hours Immediate Start Available The role of the clinical coder will be: Receiving and checking clinical notes for newly registered patients. Summarising salient points (from patients previous practice summaries, checking through for medications, immunisations, chronic diseases, ongoing problems) and entering data on SystmOne Summarising new patient records to a high standard and within agreed timescales; Restructuring existing computerised notes; Filing and retrieving paperwork; Produce a comprehensive electronic summary using SystmOne Maintaining structure when recording new information; Assisting GPs and other health professionals with queries relating to medical records; canning daily for incoming patient documentation in line with the practice procedure; To work as a member of the clinical coding/summarising team, with responsibility for own areas, inputting coded data into the clinical system. Coding from information gathered from a number of sources including patient notes, discharge forms, both manual and electronic, and other clinical information captured on a variety of sources. This will also involve running computer searches on to identify missing information; To work with other administrators and healthcare professionals to provide a high quality service to our patients; To ensure clinical coding is recorded in a timely and accurate manner in accordance with both national and local guidelines and standards; The suitable clinical coder will: Have a previous work history in a similar role Demonstrate knowledge and experience of Emis Will have an up to date DBS Take ownership and be able to work to tight deadlines The successful Clinical Coder will receive: An-opportunity of a permaent role Support and guidance from a friendly and professional team Free Parking Should you be interested in this role, please send your CV or call (phone number removed)
Your new company You will be joining a well-established and highly respected organisation within the private healthcare sector, known for delivering high-quality patient services and operating with strong, structured internal processes. The business provides a professional and supportive working environment where accuracy, efficiency, and teamwork are highly valued. This is a great opportunity to join a stable organisation with strong systems and processes in place, offering valuable experience in a finance-focused administrative role within a reputable industry. Your new role As a Business Administrator, you will play a key role in supporting the hospital's administrative and financial operations, ensuring all processes are completed accurately and efficiently. Your responsibilities will include: Processing accurate and timely billing Managing cashiering, payments, and reconciliations Coordinating invoices, consultant payments, and refunds Supporting monthly consultant charge processes Resolving queries from patients, insurers, and internal stakeholders Maintaining accurate records within internal systems, including SAP Supporting wider administrative and financial processes as required This is a structured, process-driven role ideal for someone with a strong attention to detail and previous experience in finance-related administration. What you'll need to succeed To be successful in this role, you will have: Proven experience using SAP (essential) Experience in at least one of the following: Accounts Payable Purchase Orders / Procure-to-Pay Credit Control Strong administrative and organisational skills Excellent attention to detail and accuracy Good communication skills, with the ability to resolve queries effectively Confidence using Microsoft Office systems Previous billing or invoicing experience would be advantageous but is not essential. What you'll get in return Competitive hourly rate of 12.76 - 13.50 Consistent Monday to Friday, 9:00am - 5:00pm working pattern Opportunity to gain experience within a reputable healthcare organisation Exposure to structured financial processes and SAP systems A supportive and professional team environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 13, 2026
Seasonal
Your new company You will be joining a well-established and highly respected organisation within the private healthcare sector, known for delivering high-quality patient services and operating with strong, structured internal processes. The business provides a professional and supportive working environment where accuracy, efficiency, and teamwork are highly valued. This is a great opportunity to join a stable organisation with strong systems and processes in place, offering valuable experience in a finance-focused administrative role within a reputable industry. Your new role As a Business Administrator, you will play a key role in supporting the hospital's administrative and financial operations, ensuring all processes are completed accurately and efficiently. Your responsibilities will include: Processing accurate and timely billing Managing cashiering, payments, and reconciliations Coordinating invoices, consultant payments, and refunds Supporting monthly consultant charge processes Resolving queries from patients, insurers, and internal stakeholders Maintaining accurate records within internal systems, including SAP Supporting wider administrative and financial processes as required This is a structured, process-driven role ideal for someone with a strong attention to detail and previous experience in finance-related administration. What you'll need to succeed To be successful in this role, you will have: Proven experience using SAP (essential) Experience in at least one of the following: Accounts Payable Purchase Orders / Procure-to-Pay Credit Control Strong administrative and organisational skills Excellent attention to detail and accuracy Good communication skills, with the ability to resolve queries effectively Confidence using Microsoft Office systems Previous billing or invoicing experience would be advantageous but is not essential. What you'll get in return Competitive hourly rate of 12.76 - 13.50 Consistent Monday to Friday, 9:00am - 5:00pm working pattern Opportunity to gain experience within a reputable healthcare organisation Exposure to structured financial processes and SAP systems A supportive and professional team environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Temporary roles available Immediate start Full & Part time availability 14.24per hour + Are you immediately available and happy to take on a new challenge ? Do you have previous NHS Gp experience using Systmone We are working with a lovely Gp practice in the area of Luton, Bedfordshire and surrounding areas who require the support of a Medical Receptionist/ Administrator on a full time ongoing temporary basis. Our client requires someone who can hit the ground running with a good working knowledge of Systmone and previous experience working within a GP surgery, along with an excellent telephone manner and customer services skills. Duties - Greet patients and visitors in a professional and friendly manner - Schedule appointments and manage the appointment diary efficiently - Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel - Maintain patient records accurately and ensure confidentiality - Process patient registrations, insurance forms, and payments - Assist with administrative tasks such as filing, scanning, and data entry - Coordinate with medical staff to ensure smooth patient flow Qualifications - Proven experience as a Medical Receptionist or in a similar role - Knowledge of medical terminology and procedures is advantageous - Excellent communication and interpersonal skills - Strong organisational abilities with attention to detail - Proficiency in using office software and electronic health records systems - Ability to multitask in a fast-paced environment If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position. Job Types: Full-time, Part-time, Permanent, Fixed term contract
Jun 12, 2026
Seasonal
Temporary roles available Immediate start Full & Part time availability 14.24per hour + Are you immediately available and happy to take on a new challenge ? Do you have previous NHS Gp experience using Systmone We are working with a lovely Gp practice in the area of Luton, Bedfordshire and surrounding areas who require the support of a Medical Receptionist/ Administrator on a full time ongoing temporary basis. Our client requires someone who can hit the ground running with a good working knowledge of Systmone and previous experience working within a GP surgery, along with an excellent telephone manner and customer services skills. Duties - Greet patients and visitors in a professional and friendly manner - Schedule appointments and manage the appointment diary efficiently - Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel - Maintain patient records accurately and ensure confidentiality - Process patient registrations, insurance forms, and payments - Assist with administrative tasks such as filing, scanning, and data entry - Coordinate with medical staff to ensure smooth patient flow Qualifications - Proven experience as a Medical Receptionist or in a similar role - Knowledge of medical terminology and procedures is advantageous - Excellent communication and interpersonal skills - Strong organisational abilities with attention to detail - Proficiency in using office software and electronic health records systems - Ability to multitask in a fast-paced environment If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position. Job Types: Full-time, Part-time, Permanent, Fixed term contract
Helpdesk Engineer - Kinver Benefits Start salary from £25,000 per year Ongoing training and development opportunities Exposure to wide range of technologies and environments Career progression opportunities within the business Performance rewards/bonuses Company pension scheme Holiday entitlement in line with company policy awarded more holiday after serving time at Serveline. Role Overview Serveline IT Ltd are looking for an experienced and customer-focused Helpdesk Engineer to join our growing Helpdesk team. This role is ideal for someone with previous IT support experience who is looking to further develop their technical knowledge within a fast-paced Managed Service Provider (MSP) environment. The successful candidate will provide first and second-line support to a wide range of customers across multiple sectors including business, education, and charities. You will be responsible for troubleshooting technical issues, supporting end users remotely, maintaining high service standards, and assisting with infrastructure and cloud-based technologies Key Responsibilities Provide first and second-line technical support via phone, email, and remote support tools Manage and progress support tickets within agreed service levels and priorities Troubleshoot and resolve issues relating to Microsoft Windows, Microsoft 365, networking, printers, email systems, and cloud services Escalate complex or high-priority issues to senior engineers where required Configure and deploy laptops, desktops, and mobile devices Support Microsoft 365 administration including Exchange, Teams, SharePoint, and Entra ID Assist with onboarding new customers and user setups Maintain accurate documentation and ticket updates Support cyber security best practices and follow company procedures Participating in customer projects, installations, and system upgrades where required Deliver excellent customer service and maintain professional communication at all times Skills & Knowledge Previous experience working within an IT support or helpdesk environment Good understanding of Microsoft Windows operating systems Experience supporting Microsoft 365 environments Basic understanding of networking principles including TCP/IP, DHCP, DNS, and WiFi Experience using remote support and ticketing systems Strong troubleshooting and problem-solving skills Ability to prioritise workload and manage multiple tickets effectively Good written and verbal communication skills Understanding of cyber security best practices Desirable Skills Experience working within an MSP environment Knowledge of Microsoft Intune and Entra ID Experience with VoIP systems Knowledge of Halo PSA ticketing systems Knowledge of Hudu Documentation Understanding of backup and disaster recovery solutions Exposure to networking hardware such as switches, firewalls, and access points Knowledge of remote monitoring and management platforms Personal Qualities Friendly and approachable Reliable and punctual Positive attitude towards learning Professional manner when speaking with customers Patient and calm under pressure Motivated and eager to develop technical skills Honest and trustworthy Entry Requirements GCSE Grade 4/C or above in English and Maths preferred GCSE Grade 4/C or above in ICT Full UK driving license beneficial but not essential Minimum 1 year experience in IT helpdesk or technician (not essential) Basic IT knowledge and confidence using computers A genuine interest in pursuing a career within IT support Previous customer service experience Recommended Certifications Whilst not essential, the following certifications would be advantageous: Microsoft: Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Endpoint Administrator Associate (MD-102) CompTIA: CompTIA A+ CompTIA Network+ CompTIA Security+ Vendor Certifications (Desirable) SonicWall Ubiquiti 3CX HPE/Aruba Working Hours Normal working hours will be Monday to Friday, operating hours for helpdesk are 8am until 5:30pm. We work on a Rota basis that is arranged monthly, with shifts hours operating as: 8am 4:30pm, 8:30am 5:00pm and 9am 5:30pm. We do offer flexible working arrangements based on successful completion of the probationary and initial training period.
Jun 12, 2026
Full time
Helpdesk Engineer - Kinver Benefits Start salary from £25,000 per year Ongoing training and development opportunities Exposure to wide range of technologies and environments Career progression opportunities within the business Performance rewards/bonuses Company pension scheme Holiday entitlement in line with company policy awarded more holiday after serving time at Serveline. Role Overview Serveline IT Ltd are looking for an experienced and customer-focused Helpdesk Engineer to join our growing Helpdesk team. This role is ideal for someone with previous IT support experience who is looking to further develop their technical knowledge within a fast-paced Managed Service Provider (MSP) environment. The successful candidate will provide first and second-line support to a wide range of customers across multiple sectors including business, education, and charities. You will be responsible for troubleshooting technical issues, supporting end users remotely, maintaining high service standards, and assisting with infrastructure and cloud-based technologies Key Responsibilities Provide first and second-line technical support via phone, email, and remote support tools Manage and progress support tickets within agreed service levels and priorities Troubleshoot and resolve issues relating to Microsoft Windows, Microsoft 365, networking, printers, email systems, and cloud services Escalate complex or high-priority issues to senior engineers where required Configure and deploy laptops, desktops, and mobile devices Support Microsoft 365 administration including Exchange, Teams, SharePoint, and Entra ID Assist with onboarding new customers and user setups Maintain accurate documentation and ticket updates Support cyber security best practices and follow company procedures Participating in customer projects, installations, and system upgrades where required Deliver excellent customer service and maintain professional communication at all times Skills & Knowledge Previous experience working within an IT support or helpdesk environment Good understanding of Microsoft Windows operating systems Experience supporting Microsoft 365 environments Basic understanding of networking principles including TCP/IP, DHCP, DNS, and WiFi Experience using remote support and ticketing systems Strong troubleshooting and problem-solving skills Ability to prioritise workload and manage multiple tickets effectively Good written and verbal communication skills Understanding of cyber security best practices Desirable Skills Experience working within an MSP environment Knowledge of Microsoft Intune and Entra ID Experience with VoIP systems Knowledge of Halo PSA ticketing systems Knowledge of Hudu Documentation Understanding of backup and disaster recovery solutions Exposure to networking hardware such as switches, firewalls, and access points Knowledge of remote monitoring and management platforms Personal Qualities Friendly and approachable Reliable and punctual Positive attitude towards learning Professional manner when speaking with customers Patient and calm under pressure Motivated and eager to develop technical skills Honest and trustworthy Entry Requirements GCSE Grade 4/C or above in English and Maths preferred GCSE Grade 4/C or above in ICT Full UK driving license beneficial but not essential Minimum 1 year experience in IT helpdesk or technician (not essential) Basic IT knowledge and confidence using computers A genuine interest in pursuing a career within IT support Previous customer service experience Recommended Certifications Whilst not essential, the following certifications would be advantageous: Microsoft: Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Endpoint Administrator Associate (MD-102) CompTIA: CompTIA A+ CompTIA Network+ CompTIA Security+ Vendor Certifications (Desirable) SonicWall Ubiquiti 3CX HPE/Aruba Working Hours Normal working hours will be Monday to Friday, operating hours for helpdesk are 8am until 5:30pm. We work on a Rota basis that is arranged monthly, with shifts hours operating as: 8am 4:30pm, 8:30am 5:00pm and 9am 5:30pm. We do offer flexible working arrangements based on successful completion of the probationary and initial training period.
Hours: 25 hours per week Contract: Temporary until September 2027. Expected start date of August 2026. Salary: £29,209 full-time equivalent (19,472 Pro Rata) Department: Finance Location: 1 Northgate Road, Middlesbrough, TS5 5NW The Senior Finance Assistant and Payroll Administrator will provide financial administrative support for the Finance Team, and the payroll function for the organisation, allowing appropriate information to be provided to stakeholders at all times. You will support the implementation of our Finance strategy and have empathy for the work of Teesside Hospice. You will assist in providing a communication link between the Finance Department and other departments who rely on robust support. You will work closely with the Financial Controller to ensure the effective day to day operation of your duties, thus allowing The Financial Controller to prepare timely, complete and accurate management accounts. A large element of the role involves taking the lead on the purchase ledger system. The role also involves other aspects such as daily logging of donations, weekly reconciliation of lottery membership records, bank reconciliations, submitting Gift Aid claims and more outlined in the duties section. You will lead in preparing, running and finalising the payroll for companies in the Teesside Hospice group. You will be the payroll link between the Finance Department and other departments who rely on our support. You will work closely with the Financial Controller and Group Director of Resources to ensure the effective day to day operation of the payroll, thus allowing for accuracy of payments to staff alongside meeting all of the necessary regulatory requirements i.e. apprenticeship levy, SMP, auto enrolment. You will be highly organised and able to work to deadlines, working independently as well as collaborating as part of a team. An enjoyment and appreciation for attention to detail is essential. We endeavour to exceed customer / donor expectations by delivering high quality of customer service and adhere to all policies and procedures. As part of our committed Team environment, the working atmosphere is friendly and supportive. At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times. People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives. Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people. Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine. Closing date for applications is 25th June 2026, but we reserve the right to close the advert earlier if we have a high volume of applications. Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace. This role requires a DBS check. We will do this for you.
Jun 11, 2026
Full time
Hours: 25 hours per week Contract: Temporary until September 2027. Expected start date of August 2026. Salary: £29,209 full-time equivalent (19,472 Pro Rata) Department: Finance Location: 1 Northgate Road, Middlesbrough, TS5 5NW The Senior Finance Assistant and Payroll Administrator will provide financial administrative support for the Finance Team, and the payroll function for the organisation, allowing appropriate information to be provided to stakeholders at all times. You will support the implementation of our Finance strategy and have empathy for the work of Teesside Hospice. You will assist in providing a communication link between the Finance Department and other departments who rely on robust support. You will work closely with the Financial Controller to ensure the effective day to day operation of your duties, thus allowing The Financial Controller to prepare timely, complete and accurate management accounts. A large element of the role involves taking the lead on the purchase ledger system. The role also involves other aspects such as daily logging of donations, weekly reconciliation of lottery membership records, bank reconciliations, submitting Gift Aid claims and more outlined in the duties section. You will lead in preparing, running and finalising the payroll for companies in the Teesside Hospice group. You will be the payroll link between the Finance Department and other departments who rely on our support. You will work closely with the Financial Controller and Group Director of Resources to ensure the effective day to day operation of the payroll, thus allowing for accuracy of payments to staff alongside meeting all of the necessary regulatory requirements i.e. apprenticeship levy, SMP, auto enrolment. You will be highly organised and able to work to deadlines, working independently as well as collaborating as part of a team. An enjoyment and appreciation for attention to detail is essential. We endeavour to exceed customer / donor expectations by delivering high quality of customer service and adhere to all policies and procedures. As part of our committed Team environment, the working atmosphere is friendly and supportive. At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times. People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives. Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people. Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine. Closing date for applications is 25th June 2026, but we reserve the right to close the advert earlier if we have a high volume of applications. Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace. This role requires a DBS check. We will do this for you.
Medical Records Administrator Private Hospital Administration Permanent, Full-time Hull Spire Hull hospital has an exciting new vacancy for an administrator to join our busy medical records department on a permanent Full-time basis. Our Medical Records team are primarily responsible for the preparation, tracking and accurate storage of all medical records for the hospital. Your tasks will include preparation of records prior to outpatient clinics, transportation to the relevant department and filing once complete. Due to the high number of appointments, the hospital completes on a daily basis this is a busy, fast paced role that requires meticulous attention to detail and accuracy. Duties and responsibilities - Taking primary responsibility for the accurate preparation, tracking and storage of all medical records for the hospital - Preparation of Medical Records for Outpatient, Pre Assessment and Admissions clinics - Preparation of files for storage and archiving - To provide records or information on request - Filing, photocopying, dealing with telephone enquiries and sundries as required - Inputting of data as and when required - The effective transportation of medical records to the relevant department(s) - To file incoming reports/correspondence into patient records - Ensuring a meticulous attention to detail and accuracy, due to the high volume of appointments the hospital manages on a daily basis. - Operate strictly within Data Protection Act legislation and data protection policies Who we're looking for - Someone who is highly organised, accurate and works well to tight deadlines - Previous experience of working in a medical records department along with knowledge of the health care industry would be highly regarded, however, full training will be provided - Proficient in the use of a PC, including Microsoft, Outlook and Excel software - Must be a good communicator - Working well as part of a team - Must be comfortable with the physical element of this role - Customer Service Experience Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance - Free staff off-site parking Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Jun 11, 2026
Full time
Medical Records Administrator Private Hospital Administration Permanent, Full-time Hull Spire Hull hospital has an exciting new vacancy for an administrator to join our busy medical records department on a permanent Full-time basis. Our Medical Records team are primarily responsible for the preparation, tracking and accurate storage of all medical records for the hospital. Your tasks will include preparation of records prior to outpatient clinics, transportation to the relevant department and filing once complete. Due to the high number of appointments, the hospital completes on a daily basis this is a busy, fast paced role that requires meticulous attention to detail and accuracy. Duties and responsibilities - Taking primary responsibility for the accurate preparation, tracking and storage of all medical records for the hospital - Preparation of Medical Records for Outpatient, Pre Assessment and Admissions clinics - Preparation of files for storage and archiving - To provide records or information on request - Filing, photocopying, dealing with telephone enquiries and sundries as required - Inputting of data as and when required - The effective transportation of medical records to the relevant department(s) - To file incoming reports/correspondence into patient records - Ensuring a meticulous attention to detail and accuracy, due to the high volume of appointments the hospital manages on a daily basis. - Operate strictly within Data Protection Act legislation and data protection policies Who we're looking for - Someone who is highly organised, accurate and works well to tight deadlines - Previous experience of working in a medical records department along with knowledge of the health care industry would be highly regarded, however, full training will be provided - Proficient in the use of a PC, including Microsoft, Outlook and Excel software - Must be a good communicator - Working well as part of a team - Must be comfortable with the physical element of this role - Customer Service Experience Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance - Free staff off-site parking Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Michael Page Business Support
Trowbridge, Wiltshire
Customer Service Administrators are required to provide essential administrative and customer support within the FMCG industry. This temporary role in Trowbridge involves ensuring excellent service delivery and efficient coordination of patient-related tasks. Client Details The company is a large, award-winning organisation operating within the FMCG sector, known for its commitment to providing high-quality services. The team is focused on delivering exceptional support to clients and customers alike. Description Coordinate patient-related queries and ensure accurate documentation. Provide administrative support to the secretarial and business support department. Liaise effectively with internal teams to streamline communication. Maintain confidentiality and adhere to data protection regulations at all times. Ensure timely resolution of patient concerns and escalate issues where necessary. Monitor and update patient records with attention to detail. Support the organisation with general office duties as required. Contribute to maintaining a professional and welcoming environment. Profile A successful Customer Service Administrator should have: Previous experience in an administrative or customer support role. Proficiency in using office software. Strong organisational skills and the ability to prioritise tasks effectively. Excellent communication skills, both written and verbal. A keen eye for detail and a commitment to maintaining accuracy. An understanding of confidentiality and data protection policies Job Offer Competitive hourly pay of £13.00 per hour. Free parking available on site for convenience. Access to a subsidised cafeteria for meals and refreshments. A rolling temporary position with a supportive team environment. This is a fantastic opportunity to gain valuable experience as a Customer Service Administrator in the FMCG industry, based in Trowbridge. If you are detail-oriented and committed to excellent service, apply today!
Jun 11, 2026
Seasonal
Customer Service Administrators are required to provide essential administrative and customer support within the FMCG industry. This temporary role in Trowbridge involves ensuring excellent service delivery and efficient coordination of patient-related tasks. Client Details The company is a large, award-winning organisation operating within the FMCG sector, known for its commitment to providing high-quality services. The team is focused on delivering exceptional support to clients and customers alike. Description Coordinate patient-related queries and ensure accurate documentation. Provide administrative support to the secretarial and business support department. Liaise effectively with internal teams to streamline communication. Maintain confidentiality and adhere to data protection regulations at all times. Ensure timely resolution of patient concerns and escalate issues where necessary. Monitor and update patient records with attention to detail. Support the organisation with general office duties as required. Contribute to maintaining a professional and welcoming environment. Profile A successful Customer Service Administrator should have: Previous experience in an administrative or customer support role. Proficiency in using office software. Strong organisational skills and the ability to prioritise tasks effectively. Excellent communication skills, both written and verbal. A keen eye for detail and a commitment to maintaining accuracy. An understanding of confidentiality and data protection policies Job Offer Competitive hourly pay of £13.00 per hour. Free parking available on site for convenience. Access to a subsidised cafeteria for meals and refreshments. A rolling temporary position with a supportive team environment. This is a fantastic opportunity to gain valuable experience as a Customer Service Administrator in the FMCG industry, based in Trowbridge. If you are detail-oriented and committed to excellent service, apply today!
Administrator Team Lead (Temporary to Permanent) 13.12 per hour Monday - Friday, 9am - 5pm We are looking for a confident and organised Administrator Team Lead to join a busy and supportive environment. This is an exciting opportunity for someone who thrives in a fast-paced setting, enjoys leading a small team, and is passionate about delivering excellent service. You will play a key role in ensuring the smooth day-to-day running of the service, supporting both patients and clinicians while managing a variety of administrative processes. What You'll Be Doing Supporting the full patient journey from referral through to discharge Managing patient calls and responding to queries from patients, therapists, and other stakeholders Booking appointments and ensuring all systems are updated accurately Typing and formatting clinical assessment letters Maintaining and updating patient records across multiple internal systems Logging and processing new referrals efficiently Managing shared inbox queries and resolving issues in a timely manner Coordinating consultant and therapy diaries across systems and Outlook Welcoming and assisting visitors on site in a professional manner Team Leadership Managing and supporting a small team of 2 administrators Providing guidance, oversight, and day-to-day support Helping to develop and grow the confidence of a newer team Creating a positive, collaborative working environment What We're Looking For Strong administration experience within a busy environment Confident communicator, able to engage with people at all levels Calm and professional under pressure Approachable, personable, and positive attitude Excellent organisational and time management skills Strong attention to detail and accuracy Good IT skills, including Microsoft Office (full training on systems will be provided) A supportive and proactive team player with leadership capability Additional Information Full training provided, with a structured handover Temporary to permanent opportunity with long-term potential Working hours: Monday to Friday, 9:00am - 5:00pm This is a fantastic opportunity to step into a varied role where you can make a real impact, support a growing team, and develop your leadership skills in a rewarding environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 11, 2026
Seasonal
Administrator Team Lead (Temporary to Permanent) 13.12 per hour Monday - Friday, 9am - 5pm We are looking for a confident and organised Administrator Team Lead to join a busy and supportive environment. This is an exciting opportunity for someone who thrives in a fast-paced setting, enjoys leading a small team, and is passionate about delivering excellent service. You will play a key role in ensuring the smooth day-to-day running of the service, supporting both patients and clinicians while managing a variety of administrative processes. What You'll Be Doing Supporting the full patient journey from referral through to discharge Managing patient calls and responding to queries from patients, therapists, and other stakeholders Booking appointments and ensuring all systems are updated accurately Typing and formatting clinical assessment letters Maintaining and updating patient records across multiple internal systems Logging and processing new referrals efficiently Managing shared inbox queries and resolving issues in a timely manner Coordinating consultant and therapy diaries across systems and Outlook Welcoming and assisting visitors on site in a professional manner Team Leadership Managing and supporting a small team of 2 administrators Providing guidance, oversight, and day-to-day support Helping to develop and grow the confidence of a newer team Creating a positive, collaborative working environment What We're Looking For Strong administration experience within a busy environment Confident communicator, able to engage with people at all levels Calm and professional under pressure Approachable, personable, and positive attitude Excellent organisational and time management skills Strong attention to detail and accuracy Good IT skills, including Microsoft Office (full training on systems will be provided) A supportive and proactive team player with leadership capability Additional Information Full training provided, with a structured handover Temporary to permanent opportunity with long-term potential Working hours: Monday to Friday, 9:00am - 5:00pm This is a fantastic opportunity to step into a varied role where you can make a real impact, support a growing team, and develop your leadership skills in a rewarding environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are an innovation-driven medical technology company focused on developing clinically differentiated solutions that improve patient outcomes and enhance healthcare workflows. Through a commitment to continuous improvement, collaboration, and innovation, we provide a broad portfolio of products, services, and technologies that support active lifestyles and recovery across orthopaedics and related healthcare sectors. Role Overview The Territory Sales Manager is a high-impact commercial role responsible for driving profitable growth across a portfolio of bracing, support, and rehabilitation products within an assigned territory. This field-based position focuses on securing new business, expanding strategic customer relationships, and increasing market share within existing accounts through a combination of clinical expertise, commercial acumen, and account development. Working across both public and private healthcare sectors, the successful candidate will act as a trusted advisor to customers while building a strong pipeline, converting opportunities, and delivering consistent territory performance. Key Responsibilities Drive sales growth across the orthopaedic continuum of care, with particular focus on mobility, performance, injury management, and post-operative rehabilitation solutions. Build, maintain, and develop strong relationships with key influencers and decision-makers to retain existing business and identify new opportunities. Engage confidently with a broad clinical and commercial audience, including consultants, physiotherapists, orthotists, nurses, educators, administrators, and procurement stakeholders. Develop and execute a territory business plan with clear objectives, account priorities, and a validated sales pipeline. Increase penetration within existing accounts while actively converting competitor business and acquiring new customers. Promote a market-leading portfolio of bracing, support, rehabilitation, and recovery products. Collaborate with customers to improve clinical pathways, operational processes, and patient outcomes while delivering measurable value. Establish yourself as a trusted clinical and commercial partner through strong product knowledge, healthcare market insight, and awareness of competitor activity. Spend the majority of time in the field supporting customers and developing new business opportunities. Work flexibly to meet customer needs, including attendance at educational events and occasional out-of-hours activities. Qualifications & Experience Bachelor's degree or equivalent professional experience. Minimum of 2 years' sales experience, ideally within medical devices, healthcare, life sciences, or a related commercial environment. Demonstrated experience in territory management, business planning, and account development. Experience using CRM systems, sales analytics, and market data to manage priorities and performance. Full UK driving licence with a clean driving record. Skills & Behaviours Strong interpersonal, networking, and relationship-building skills. Excellent written and verbal communication skills, with the ability to present effectively to diverse audiences and senior stakeholders. Strong organisational and time-management abilities with the capacity to work independently. Ability to prioritise effectively and maintain accurate customer and sales records. High levels of professionalism, integrity, and customer focus. Results-oriented mindset with strong commercial awareness. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jun 10, 2026
Full time
We are an innovation-driven medical technology company focused on developing clinically differentiated solutions that improve patient outcomes and enhance healthcare workflows. Through a commitment to continuous improvement, collaboration, and innovation, we provide a broad portfolio of products, services, and technologies that support active lifestyles and recovery across orthopaedics and related healthcare sectors. Role Overview The Territory Sales Manager is a high-impact commercial role responsible for driving profitable growth across a portfolio of bracing, support, and rehabilitation products within an assigned territory. This field-based position focuses on securing new business, expanding strategic customer relationships, and increasing market share within existing accounts through a combination of clinical expertise, commercial acumen, and account development. Working across both public and private healthcare sectors, the successful candidate will act as a trusted advisor to customers while building a strong pipeline, converting opportunities, and delivering consistent territory performance. Key Responsibilities Drive sales growth across the orthopaedic continuum of care, with particular focus on mobility, performance, injury management, and post-operative rehabilitation solutions. Build, maintain, and develop strong relationships with key influencers and decision-makers to retain existing business and identify new opportunities. Engage confidently with a broad clinical and commercial audience, including consultants, physiotherapists, orthotists, nurses, educators, administrators, and procurement stakeholders. Develop and execute a territory business plan with clear objectives, account priorities, and a validated sales pipeline. Increase penetration within existing accounts while actively converting competitor business and acquiring new customers. Promote a market-leading portfolio of bracing, support, rehabilitation, and recovery products. Collaborate with customers to improve clinical pathways, operational processes, and patient outcomes while delivering measurable value. Establish yourself as a trusted clinical and commercial partner through strong product knowledge, healthcare market insight, and awareness of competitor activity. Spend the majority of time in the field supporting customers and developing new business opportunities. Work flexibly to meet customer needs, including attendance at educational events and occasional out-of-hours activities. Qualifications & Experience Bachelor's degree or equivalent professional experience. Minimum of 2 years' sales experience, ideally within medical devices, healthcare, life sciences, or a related commercial environment. Demonstrated experience in territory management, business planning, and account development. Experience using CRM systems, sales analytics, and market data to manage priorities and performance. Full UK driving licence with a clean driving record. Skills & Behaviours Strong interpersonal, networking, and relationship-building skills. Excellent written and verbal communication skills, with the ability to present effectively to diverse audiences and senior stakeholders. Strong organisational and time-management abilities with the capacity to work independently. Ability to prioritise effectively and maintain accurate customer and sales records. High levels of professionalism, integrity, and customer focus. Results-oriented mindset with strong commercial awareness. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Business Development Manager Private Healthcare Provider Permanent -Full time -37.5 hours per week Market competitive salary plus excellent benefits Dunedin, Reading Spire Dunedin Hospital is seeking an experienced Business Development Manager to join their team on a full-time, permanent basis. This excellent opportunity is ideally suited to a proactive and results-driven business development and marketing professional who will be instrumental in driving growth, increasing referrals, and enhancing brand awareness for the hospital. Spire Dunedin Hospital has been serving the Reading community for over 100 years, as a first-class medical facility. Based in the heart of Reading, the hospital has two theatres, 16 inpatient beds, three recovery bays, Oncology services and an Endoscopy Suite. Working hours: Core hours 9-5 Mon-Fri some flexibility required for events The highly visible role of Business Development Manager (BDM) will be a key contact for existing and prospective consultants. Results driven and responsive the BDM will provide a range of support functions across the Hospital and business development landscape targeting activity growth and performance improvement. This support will include Consultant engagement, consultant commercial support and will support the growth strategy as defined by the local SMT and Business Development Director (BDD). To achieve this you will: To be a highly visible member of the team seeking to identify and resolve issues and identify improvements for consultants leading to increased activity and share of practice Support the Hospital Director Business Development Director to deliver business development initiatives with a specific focus on supporting the hospitals consultant body To act as a first point of contact to support consultants' activity growth Working with central communications colleagues deliver consultant communication including the Two Minute Times and ad hoc updates Provide a standardised monthly suite of consultant reports to the hospital SMT including activity, conversion and commercial performance identifying areas for action and improvement Along with the hospital PP administrator, create, own and update a consultant acquisition/provision database to support hospital teams ensure specialties have an appropriate number of future, new and established consultants Liaise with the Hub BDE acting PR opportunities that involve the hospitals consultants or services Support the generation of content for Spire social media channels What do you need to have? Understanding of the UK private healthcare system Commercial awareness Excellent interpersonal and communication skills, both written and spoken Proactive, enthusiastic self-starter with the ability to work unsupervised Competent user of MS Office Strong prioritisation and time management skills, with the ability to work under pressure and to deadlines A passion and drive to succeed Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Access to Blue Light Card Private medical insurance Life assurance We commit to our employee's well-being through work life balance, on-going development, support and reward. Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together We are extremely proud of our heritage in private healthcare and of our values as an organisation: Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. "Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services." For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Jun 10, 2026
Full time
Business Development Manager Private Healthcare Provider Permanent -Full time -37.5 hours per week Market competitive salary plus excellent benefits Dunedin, Reading Spire Dunedin Hospital is seeking an experienced Business Development Manager to join their team on a full-time, permanent basis. This excellent opportunity is ideally suited to a proactive and results-driven business development and marketing professional who will be instrumental in driving growth, increasing referrals, and enhancing brand awareness for the hospital. Spire Dunedin Hospital has been serving the Reading community for over 100 years, as a first-class medical facility. Based in the heart of Reading, the hospital has two theatres, 16 inpatient beds, three recovery bays, Oncology services and an Endoscopy Suite. Working hours: Core hours 9-5 Mon-Fri some flexibility required for events The highly visible role of Business Development Manager (BDM) will be a key contact for existing and prospective consultants. Results driven and responsive the BDM will provide a range of support functions across the Hospital and business development landscape targeting activity growth and performance improvement. This support will include Consultant engagement, consultant commercial support and will support the growth strategy as defined by the local SMT and Business Development Director (BDD). To achieve this you will: To be a highly visible member of the team seeking to identify and resolve issues and identify improvements for consultants leading to increased activity and share of practice Support the Hospital Director Business Development Director to deliver business development initiatives with a specific focus on supporting the hospitals consultant body To act as a first point of contact to support consultants' activity growth Working with central communications colleagues deliver consultant communication including the Two Minute Times and ad hoc updates Provide a standardised monthly suite of consultant reports to the hospital SMT including activity, conversion and commercial performance identifying areas for action and improvement Along with the hospital PP administrator, create, own and update a consultant acquisition/provision database to support hospital teams ensure specialties have an appropriate number of future, new and established consultants Liaise with the Hub BDE acting PR opportunities that involve the hospitals consultants or services Support the generation of content for Spire social media channels What do you need to have? Understanding of the UK private healthcare system Commercial awareness Excellent interpersonal and communication skills, both written and spoken Proactive, enthusiastic self-starter with the ability to work unsupervised Competent user of MS Office Strong prioritisation and time management skills, with the ability to work under pressure and to deadlines A passion and drive to succeed Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Access to Blue Light Card Private medical insurance Life assurance We commit to our employee's well-being through work life balance, on-going development, support and reward. Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together We are extremely proud of our heritage in private healthcare and of our values as an organisation: Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. "Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services." For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Patient Services Administrator Location: Newport, Isle of Wight Salary: 24K to 28K per annum Job Type: Full-Time, Permanent Pertemps Isle of Wight is recruiting on behalf of one of our valued clients for a Patient Services Administrator to join their growing team based on the Isle of Wight . This is an excellent opportunity for an experienced customer service professional who enjoys helping others and thrives in a fast-paced environment. The successful candidate will play a key role in supporting patients throughout their healthcare journey, ensuring exceptional service and efficient administration at every stage. The Role As a Patient Services Administrator, you will be the first point of contact for patients, carers, families and healthcare professionals. You will provide support via telephone, email and online communication channels, assisting with appointments, enquiries and administrative processes while delivering a high standard of customer care. Key Responsibilities Act as the first point of contact for patient enquiries, providing professional and responsive customer service. Handle telephone calls, emails and online enquiries efficiently and sensitively. Book patient appointments, assessments and ongoing treatment sessions. Maintain accurate and up-to-date patient records and administrative documentation. Ensure all information is handled in line with confidentiality, compliance and data protection requirements. Escalate concerns or issues that may impact patient care or service delivery to the appropriate supervisor. Provide clear and accurate information to patients, families and carers. Support colleagues across the wider administration team to maintain service continuity. Assist with the coordination of sensitive matters, including safeguarding concerns, complaints, incidents and data-related issues when required. Contribute to the continuous improvement of patient experience and administrative processes. About You Essential Requirements Minimum of 3 years' experience in a customer service, administration or support-based role. Experience using databases and performing accurate data entry. Strong understanding of confidentiality and the importance of handling sensitive information appropriately. Excellent verbal and written communication skills. Strong organisational skills with exceptional attention to detail. Ability to manage multiple priorities and adapt to changing demands. Empathetic approach with the ability to support individuals in potentially challenging situations. Professional, calm and patient manner when dealing with enquiries. Desirable Skills & Experience Experience working in a busy, customer-facing environment. Knowledge or experience of Salesforce or similar CRM systems. Previous experience within healthcare, patient services or a regulated environment. Personal Attributes The successful candidate will be: Friendly, approachable and professional. A proactive team player with a positive, can-do attitude. Flexible and adaptable in their approach to work. Confident communicating with people at all levels. Patient, diplomatic and compassionate. Able to remain calm under pressure and handle sensitive situations appropriately. Committed to delivering an excellent customer experience. What Success Looks Like High levels of patient, family and carer satisfaction. Accurate and compliant patient record management. Efficient handling of enquiries and appointment bookings. Achievement of service targets and administrative deadlines. Consistently professional and supportive interactions with patients and colleagues. If you are an organised and customer-focused administrator looking for your next opportunity on the Isle of Wight, we would love to hear from you. Apply today through Pertemps today.
Jun 08, 2026
Seasonal
Patient Services Administrator Location: Newport, Isle of Wight Salary: 24K to 28K per annum Job Type: Full-Time, Permanent Pertemps Isle of Wight is recruiting on behalf of one of our valued clients for a Patient Services Administrator to join their growing team based on the Isle of Wight . This is an excellent opportunity for an experienced customer service professional who enjoys helping others and thrives in a fast-paced environment. The successful candidate will play a key role in supporting patients throughout their healthcare journey, ensuring exceptional service and efficient administration at every stage. The Role As a Patient Services Administrator, you will be the first point of contact for patients, carers, families and healthcare professionals. You will provide support via telephone, email and online communication channels, assisting with appointments, enquiries and administrative processes while delivering a high standard of customer care. Key Responsibilities Act as the first point of contact for patient enquiries, providing professional and responsive customer service. Handle telephone calls, emails and online enquiries efficiently and sensitively. Book patient appointments, assessments and ongoing treatment sessions. Maintain accurate and up-to-date patient records and administrative documentation. Ensure all information is handled in line with confidentiality, compliance and data protection requirements. Escalate concerns or issues that may impact patient care or service delivery to the appropriate supervisor. Provide clear and accurate information to patients, families and carers. Support colleagues across the wider administration team to maintain service continuity. Assist with the coordination of sensitive matters, including safeguarding concerns, complaints, incidents and data-related issues when required. Contribute to the continuous improvement of patient experience and administrative processes. About You Essential Requirements Minimum of 3 years' experience in a customer service, administration or support-based role. Experience using databases and performing accurate data entry. Strong understanding of confidentiality and the importance of handling sensitive information appropriately. Excellent verbal and written communication skills. Strong organisational skills with exceptional attention to detail. Ability to manage multiple priorities and adapt to changing demands. Empathetic approach with the ability to support individuals in potentially challenging situations. Professional, calm and patient manner when dealing with enquiries. Desirable Skills & Experience Experience working in a busy, customer-facing environment. Knowledge or experience of Salesforce or similar CRM systems. Previous experience within healthcare, patient services or a regulated environment. Personal Attributes The successful candidate will be: Friendly, approachable and professional. A proactive team player with a positive, can-do attitude. Flexible and adaptable in their approach to work. Confident communicating with people at all levels. Patient, diplomatic and compassionate. Able to remain calm under pressure and handle sensitive situations appropriately. Committed to delivering an excellent customer experience. What Success Looks Like High levels of patient, family and carer satisfaction. Accurate and compliant patient record management. Efficient handling of enquiries and appointment bookings. Achievement of service targets and administrative deadlines. Consistently professional and supportive interactions with patients and colleagues. If you are an organised and customer-focused administrator looking for your next opportunity on the Isle of Wight, we would love to hear from you. Apply today through Pertemps today.
Location : Contracted to the Peterborough office with the flexibility for hybrid working Salary £16,200 - £18,000 (£27,000 - £30,000 FTE) depending on experience Part Time: 22.5 hours per week (0.6 FTE) Benefits : They want all employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring employees are paid fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Tuesday 23 June 2026 Telephone interviews will be held week commencing 29 June and interviews will be held week commencing 6 July in Peterborough. No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with a chronic health condition. Their vision is a future where fewer people are affected and outcomes are significantly improved. The organisation is a leading charity dedicated to funding research into the prevention, treatment and management of disease. They are seeking an enthusiastic, organised and responsible research coordinator to join their dynamic data science team. This is a key role supporting the smooth and efficient operation of a national biobank, helping to facilitate access to data and samples for researchers and supporting the expansion of the biobank into new disease areas. The role will also contribute to strategic initiatives within their growing data science programme. They are looking for a highly organised individual with excellent communication and coordination skills who enjoys working with a wide range of stakeholders, including researchers, clinicians, industry partners and funding applicants. The successful candidate will support meetings, committees and strategic research initiatives, while helping to ensure the effective day-to-day running of the programme. Key responsibilities include: • Providing administrative support to the data science team • Coordinating internal and external meetings and committee activity • Supporting the delivery of strategic research programmes and events • Preparing reports, meeting papers and documentation to a high standard • Maintaining accurate records and databases • Supporting engagement with external stakeholders and collaborators They are particularly interested in candidates with: • Strong organisational and time management skills • Experience coordinating meetings and taking minutes • Excellent written and verbal communication skills • Experience using Microsoft Office and managing multiple priorities • A positive, flexible and collaborative approach • An interest in medical research, healthcare or data science • Understanding of medical or scientific terminology would be advantageous Their values underpin everything they do, and they welcome talented people who want to make change happen and contribute to improving outcomes for people affected by disease. If you are interested in the position, please complete the online application form and submit together with your CV. They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About the organisation: The organisation is a leading UK charity focused on funding research into the prevention, treatment and management of disease. For more than 60 years, the research they fund has been making an impact. However, the condition is increasing, as are the factors contributing to it, making their work more essential than ever. They work with clinicians and scientists across the UK, funding and facilitating research into all areas of the condition. They collaborate with partners across the public, private and third sectors to prevent illness and drive innovation to transform treatments. Over the last ten years, they have invested significant funding into research. They also engage with governments and decision makers to influence policy and practice, helping to ensure people living with the condition have access to the most effective care and treatment, and to make it a priority. Most importantly, they work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the organisation. Those patient contributions are vital, helping them and their partners to understand lived experiences, ensuring they see the person behind the treatment and reminding them that behind every statistic is an individual the patients and carers who inspire their mission and drive meaningful progress. You may have experience in the following: Research Coordinator, Research Administrator, Clinical Research Coordinator, Research Assistant, Data Coordinator, Programme Coordinator, Project Coordinator, Scientific Administrator, Research Project Officer, Clinical Trials Coordinator, Data Science Coordinator, Healthcare Administrator, Biobank Coordinator, Research Support Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Jun 08, 2026
Full time
Location : Contracted to the Peterborough office with the flexibility for hybrid working Salary £16,200 - £18,000 (£27,000 - £30,000 FTE) depending on experience Part Time: 22.5 hours per week (0.6 FTE) Benefits : They want all employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring employees are paid fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Tuesday 23 June 2026 Telephone interviews will be held week commencing 29 June and interviews will be held week commencing 6 July in Peterborough. No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with a chronic health condition. Their vision is a future where fewer people are affected and outcomes are significantly improved. The organisation is a leading charity dedicated to funding research into the prevention, treatment and management of disease. They are seeking an enthusiastic, organised and responsible research coordinator to join their dynamic data science team. This is a key role supporting the smooth and efficient operation of a national biobank, helping to facilitate access to data and samples for researchers and supporting the expansion of the biobank into new disease areas. The role will also contribute to strategic initiatives within their growing data science programme. They are looking for a highly organised individual with excellent communication and coordination skills who enjoys working with a wide range of stakeholders, including researchers, clinicians, industry partners and funding applicants. The successful candidate will support meetings, committees and strategic research initiatives, while helping to ensure the effective day-to-day running of the programme. Key responsibilities include: • Providing administrative support to the data science team • Coordinating internal and external meetings and committee activity • Supporting the delivery of strategic research programmes and events • Preparing reports, meeting papers and documentation to a high standard • Maintaining accurate records and databases • Supporting engagement with external stakeholders and collaborators They are particularly interested in candidates with: • Strong organisational and time management skills • Experience coordinating meetings and taking minutes • Excellent written and verbal communication skills • Experience using Microsoft Office and managing multiple priorities • A positive, flexible and collaborative approach • An interest in medical research, healthcare or data science • Understanding of medical or scientific terminology would be advantageous Their values underpin everything they do, and they welcome talented people who want to make change happen and contribute to improving outcomes for people affected by disease. If you are interested in the position, please complete the online application form and submit together with your CV. They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About the organisation: The organisation is a leading UK charity focused on funding research into the prevention, treatment and management of disease. For more than 60 years, the research they fund has been making an impact. However, the condition is increasing, as are the factors contributing to it, making their work more essential than ever. They work with clinicians and scientists across the UK, funding and facilitating research into all areas of the condition. They collaborate with partners across the public, private and third sectors to prevent illness and drive innovation to transform treatments. Over the last ten years, they have invested significant funding into research. They also engage with governments and decision makers to influence policy and practice, helping to ensure people living with the condition have access to the most effective care and treatment, and to make it a priority. Most importantly, they work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the organisation. Those patient contributions are vital, helping them and their partners to understand lived experiences, ensuring they see the person behind the treatment and reminding them that behind every statistic is an individual the patients and carers who inspire their mission and drive meaningful progress. You may have experience in the following: Research Coordinator, Research Administrator, Clinical Research Coordinator, Research Assistant, Data Coordinator, Programme Coordinator, Project Coordinator, Scientific Administrator, Research Project Officer, Clinical Trials Coordinator, Data Science Coordinator, Healthcare Administrator, Biobank Coordinator, Research Support Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Join our clients dynamic logistics team in the heart of Horsham and play a vital role in supporting the delivery of life-changing clinical trial products worldwide. This is a full-time position, Monday to Friday, 8:30am - 5:00pm, offering stability, variety, and the opportunity to work in a highly regulated, fast-paced industry that makes a real difference. About the Role Reporting to the Logistics Team Leader, you will work closely with internal teams, external clients, and couriers to ensure every shipment is delivered on time, in perfect condition, and at the right cost - keeping customer satisfaction at the forefront. Your work will help ensure vital medical products reach patients and researchers without delay. What You'll Be Doing Managing the import process : reviewing shipping documents and providing customs clearance instructions for all incoming shipments. Overseeing the export process : preparing all required documentation for outgoing shipments. Accurately entering shipment details into courier ERP systems to ensure seamless collection and delivery . Ensuring all order-related paperwork is maintained in line with regulatory and study requirements , supporting our Authorised Economic Operator (AEO) status. Proactively handling internal and external client enquiries, resolving issues promptly and effectively. What We're Looking For Strong organisational skills and attention to detail. Excellent communication skills for liaising with clients, suppliers, and team members. Experience in logistics, supply chain, or a related administrative role is desirable, but training will be provided for the right candidate. Ability to multitask and work to deadlines in a regulated industry environment. Your own transport is essential for this role due to the location of the site. Working for First Recruitment as a Temporary Worker is a great opportunity to experience a variety of work places within different industries, whilst offering flexible working hours. You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as: 24/7 access to NHS approved GP telephone support and prescription services Access to the UK's largest employees discount platform Specialist medical assistance and support hotline Weekly pay Hundreds of gym discounts 24/7 access to mental health crisis support and counselling First Recruitment Services are acting as an employment agency in relation to this vacancy. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment
Oct 06, 2025
Full time
Join our clients dynamic logistics team in the heart of Horsham and play a vital role in supporting the delivery of life-changing clinical trial products worldwide. This is a full-time position, Monday to Friday, 8:30am - 5:00pm, offering stability, variety, and the opportunity to work in a highly regulated, fast-paced industry that makes a real difference. About the Role Reporting to the Logistics Team Leader, you will work closely with internal teams, external clients, and couriers to ensure every shipment is delivered on time, in perfect condition, and at the right cost - keeping customer satisfaction at the forefront. Your work will help ensure vital medical products reach patients and researchers without delay. What You'll Be Doing Managing the import process : reviewing shipping documents and providing customs clearance instructions for all incoming shipments. Overseeing the export process : preparing all required documentation for outgoing shipments. Accurately entering shipment details into courier ERP systems to ensure seamless collection and delivery . Ensuring all order-related paperwork is maintained in line with regulatory and study requirements , supporting our Authorised Economic Operator (AEO) status. Proactively handling internal and external client enquiries, resolving issues promptly and effectively. What We're Looking For Strong organisational skills and attention to detail. Excellent communication skills for liaising with clients, suppliers, and team members. Experience in logistics, supply chain, or a related administrative role is desirable, but training will be provided for the right candidate. Ability to multitask and work to deadlines in a regulated industry environment. Your own transport is essential for this role due to the location of the site. Working for First Recruitment as a Temporary Worker is a great opportunity to experience a variety of work places within different industries, whilst offering flexible working hours. You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as: 24/7 access to NHS approved GP telephone support and prescription services Access to the UK's largest employees discount platform Specialist medical assistance and support hotline Weekly pay Hundreds of gym discounts 24/7 access to mental health crisis support and counselling First Recruitment Services are acting as an employment agency in relation to this vacancy. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description The Business & Technology Capabilities (B&TC) Sr. Analyst works closely with B&TC and GCDO colleagues, in collaboration with Information Services (IS) to support cross functional clinical study teams regarding the implementation and management of digital systems/technology used by GCDO including but not limited to Veeva Clinical Vault. The B&TC Sr. Analyst demonstrates a good understanding of Veeva Clinical Vault functionality. The B&TC Sr. Analyst works with the 'Performance and Training' function to facilitate the collation, visualization, analysis & storage of relevant metrics for GCDO to ensure optimal trial performance and aid continuous improvement Essential Functions/Responsibilities Establishes and maintains, digital systems on behalf of GCDO primarily the Veeva Clinical Vault applications eTMF, CTMS, SSU and Site Connect, plus other Clinical Systems as required Carry out required activities in JV eTMF for all Clinical Vault/eTMF user access requests in accordance with the documented process Carry out required system maintenance in JV eTMF to ensure end users can perform their role in accordance with the documented process Works closely with Business owners and system owners of digital system including but not limited to Veeva Clinical Vault, to ensure GCDO teams are trained appropriately in the functionality of relevant digital systems Collaborates with other functional areas/departments and key stakeholders to maximize the utilization of the digital systems (e.g. creating dashboards, reports, ensuring best use of all Clinical Vault functionality Collaborates with partner vendors, as needed, in relation to system knowledge sharing and utilization Collaborates with subject matter experts on development of relevant digital system training materials, QMS documentation, and Validation activities and documentation Maintains a sound familiarity with Jazz's systems and related processes Establishes and maintains, digital systems on behalf of GCDO primarily the Veeva Clinical Vault applications eTMF, CTMS, SSU and Site Connect, plus other Clinical Systems as required Carry out required activities in JV eTMF for all Clinical Vault/eTMF user access requests in accordance with the documented process Carry out required system maintenance in JV eTMF to ensure end users can perform their role in accordance with the documented process Works closely with Business owners and system owners of digital system including but not limited to Veeva Clinical Vault, to ensure GCDO teams are trained appropriately in the functionality of relevant digital systems Collaborates with other functional areas/departments and key stakeholders to maximize the utilization of the digital systems (e.g. creating dashboards, reports, ensuring best use of all Clinical Vault functionality Collaborates with partner vendors, as needed, in relation to system knowledge sharing and utilization Collaborates with subject matter experts on development of relevant digital system training materials, QMS documentation, and Validation activities and documentation Maintains a sound familiarity with Jazz's systems and related processes Identifies improvement opportunities related to digital systems, and assists with developing enhancement plans and roadmaps Organizes and delivers relevant specialist training sessions and workshops with a key focus on digital systems Required Knowledge, Skills, and Abilities IT-literate and passionate/experienced towards new technology and digital systems including, but not limited to Microsoft-based applications and Veeva Clinical Vault applications CTMS, eTMF, SSU and Site Connect An experienced clinical trials professional who is well versed in the field of clinical study management activities, combined with excellent project management, training & mentoring capabilities Previous experience working in Veeva Clinical Vault as an end user, business, or system administrator Ability to effectively interface with CROs and software vendor Previous experience working in clinical trials, with emphasis on GxP and compliance Has a sound working knowledge of clinical operations, clinical processes, Trial Master File regulations medical terminology, global CROs and vendor management Excellent interpersonal and communication skills, both written and verbal Good time management and organizational skills Quality driven with a focus on attention to detail Ability to work independently and take initiative Flexible approach with respect to work assignments and new learning Ability to prioritize workload and manage multiple and varied tasks with enthusiasm Ability to work effectively in a matrix environment and to demonstrate, and foster, teamwork within the group, as well as across the organization Required/Preferred Education and Licenses A minimum of a BA/BS, preferably in the scientific/healthcare and/or technology field A minimum of 5 years of experience in clinical related technology for the pharmaceutical/biotechnology industry Knowledge of FDA/ICH guidelines and industry standard practices regarding the management of clinical trial data and studies. Working knowledge of FDA Guidance Documents: Computerized Systems Used in Clinical Trials, General Principles of Software Validation. Working knowledge of 21 C.F.R. Part 11 Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $100,000.00 - $150,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description The Business & Technology Capabilities (B&TC) Sr. Analyst works closely with B&TC and GCDO colleagues, in collaboration with Information Services (IS) to support cross functional clinical study teams regarding the implementation and management of digital systems/technology used by GCDO including but not limited to Veeva Clinical Vault. The B&TC Sr. Analyst demonstrates a good understanding of Veeva Clinical Vault functionality. The B&TC Sr. Analyst works with the 'Performance and Training' function to facilitate the collation, visualization, analysis & storage of relevant metrics for GCDO to ensure optimal trial performance and aid continuous improvement Essential Functions/Responsibilities Establishes and maintains, digital systems on behalf of GCDO primarily the Veeva Clinical Vault applications eTMF, CTMS, SSU and Site Connect, plus other Clinical Systems as required Carry out required activities in JV eTMF for all Clinical Vault/eTMF user access requests in accordance with the documented process Carry out required system maintenance in JV eTMF to ensure end users can perform their role in accordance with the documented process Works closely with Business owners and system owners of digital system including but not limited to Veeva Clinical Vault, to ensure GCDO teams are trained appropriately in the functionality of relevant digital systems Collaborates with other functional areas/departments and key stakeholders to maximize the utilization of the digital systems (e.g. creating dashboards, reports, ensuring best use of all Clinical Vault functionality Collaborates with partner vendors, as needed, in relation to system knowledge sharing and utilization Collaborates with subject matter experts on development of relevant digital system training materials, QMS documentation, and Validation activities and documentation Maintains a sound familiarity with Jazz's systems and related processes Establishes and maintains, digital systems on behalf of GCDO primarily the Veeva Clinical Vault applications eTMF, CTMS, SSU and Site Connect, plus other Clinical Systems as required Carry out required activities in JV eTMF for all Clinical Vault/eTMF user access requests in accordance with the documented process Carry out required system maintenance in JV eTMF to ensure end users can perform their role in accordance with the documented process Works closely with Business owners and system owners of digital system including but not limited to Veeva Clinical Vault, to ensure GCDO teams are trained appropriately in the functionality of relevant digital systems Collaborates with other functional areas/departments and key stakeholders to maximize the utilization of the digital systems (e.g. creating dashboards, reports, ensuring best use of all Clinical Vault functionality Collaborates with partner vendors, as needed, in relation to system knowledge sharing and utilization Collaborates with subject matter experts on development of relevant digital system training materials, QMS documentation, and Validation activities and documentation Maintains a sound familiarity with Jazz's systems and related processes Identifies improvement opportunities related to digital systems, and assists with developing enhancement plans and roadmaps Organizes and delivers relevant specialist training sessions and workshops with a key focus on digital systems Required Knowledge, Skills, and Abilities IT-literate and passionate/experienced towards new technology and digital systems including, but not limited to Microsoft-based applications and Veeva Clinical Vault applications CTMS, eTMF, SSU and Site Connect An experienced clinical trials professional who is well versed in the field of clinical study management activities, combined with excellent project management, training & mentoring capabilities Previous experience working in Veeva Clinical Vault as an end user, business, or system administrator Ability to effectively interface with CROs and software vendor Previous experience working in clinical trials, with emphasis on GxP and compliance Has a sound working knowledge of clinical operations, clinical processes, Trial Master File regulations medical terminology, global CROs and vendor management Excellent interpersonal and communication skills, both written and verbal Good time management and organizational skills Quality driven with a focus on attention to detail Ability to work independently and take initiative Flexible approach with respect to work assignments and new learning Ability to prioritize workload and manage multiple and varied tasks with enthusiasm Ability to work effectively in a matrix environment and to demonstrate, and foster, teamwork within the group, as well as across the organization Required/Preferred Education and Licenses A minimum of a BA/BS, preferably in the scientific/healthcare and/or technology field A minimum of 5 years of experience in clinical related technology for the pharmaceutical/biotechnology industry Knowledge of FDA/ICH guidelines and industry standard practices regarding the management of clinical trial data and studies. Working knowledge of FDA Guidance Documents: Computerized Systems Used in Clinical Trials, General Principles of Software Validation. Working knowledge of 21 C.F.R. Part 11 Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $100,000.00 - $150,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Head of Operations Bolton Office with hybrid working Contract type: Permanent, 35 hours per week Salary range: £79,482 - £89,238 per annum Ref: RCN02726 There is more to the RCN than you might think. We're a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers together we are so much more. We couldn't do what we do without our people. We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As our Head of Operations for our North West Regional team, you'll use your enthusiasm, positive thinking, and your management skills to support our local team. You will promote integrated working between the professional and trade union elements of RCN work and liaising and working with other RCN staff and departments as appropriate. As the Head of Operations, you will be a key member of the regional management team and key to managing the overall service delivery of the region and ensuring the effective provision of advice, support and representation to RCN members. An inclusive leader, you'll role model RCN values and ensure the region works to challenge the discrimination our members experience in the workplace. You'll be responsible for the line management of Senior RCN Officers and overseeing the work and development for RCN reps and activists in the region. The regional management team lead on member and activist recruitment and retention. Every day will be filled with possibilities as you find new ways to manage and support the development of your team. Taking care of our members will be your primary role, but you'll also see the possibilities that new members can bring. A key part of what you do will be to suggest innovative approaches to grow our membership. An experienced manager, you will need knowledge of contemporary nursing, health & social care issues as well as knowledge of best practice in relation to employment practices, equality and diversity, human rights and equal opportunities. The ability to foster strong professional relationships and encourage close collaboration between departments is at the heart of this leadership role. A commitment to trade union values and worker rights is essential, as is a strong personal commitment to promoting and embedding equity, diversity and inclusion. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person. Our selection process Please click the 'apply now' button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know. Equal opportunities for everyone Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients. As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities. Contact details For more information or for an informal discussion about the role please contact Sarah Hardman, PA to Simon Browes, Regional Director on or e-mail . For more information about the recruitment and selection process please contact Closing date: 11.59pm, 5 October 2025. If we receive many applications after a week of advertising, we may close this vacancy earlier. Selection dates: Assessment Centre for shortlisted candidates (to be held in Bolton): 24 October 2025. Interviews for candidates successful at Assessment (to be held in Bolton): 7 November 2025.
Oct 04, 2025
Full time
Head of Operations Bolton Office with hybrid working Contract type: Permanent, 35 hours per week Salary range: £79,482 - £89,238 per annum Ref: RCN02726 There is more to the RCN than you might think. We're a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers together we are so much more. We couldn't do what we do without our people. We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As our Head of Operations for our North West Regional team, you'll use your enthusiasm, positive thinking, and your management skills to support our local team. You will promote integrated working between the professional and trade union elements of RCN work and liaising and working with other RCN staff and departments as appropriate. As the Head of Operations, you will be a key member of the regional management team and key to managing the overall service delivery of the region and ensuring the effective provision of advice, support and representation to RCN members. An inclusive leader, you'll role model RCN values and ensure the region works to challenge the discrimination our members experience in the workplace. You'll be responsible for the line management of Senior RCN Officers and overseeing the work and development for RCN reps and activists in the region. The regional management team lead on member and activist recruitment and retention. Every day will be filled with possibilities as you find new ways to manage and support the development of your team. Taking care of our members will be your primary role, but you'll also see the possibilities that new members can bring. A key part of what you do will be to suggest innovative approaches to grow our membership. An experienced manager, you will need knowledge of contemporary nursing, health & social care issues as well as knowledge of best practice in relation to employment practices, equality and diversity, human rights and equal opportunities. The ability to foster strong professional relationships and encourage close collaboration between departments is at the heart of this leadership role. A commitment to trade union values and worker rights is essential, as is a strong personal commitment to promoting and embedding equity, diversity and inclusion. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person. Our selection process Please click the 'apply now' button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know. Equal opportunities for everyone Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients. As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities. Contact details For more information or for an informal discussion about the role please contact Sarah Hardman, PA to Simon Browes, Regional Director on or e-mail . For more information about the recruitment and selection process please contact Closing date: 11.59pm, 5 October 2025. If we receive many applications after a week of advertising, we may close this vacancy earlier. Selection dates: Assessment Centre for shortlisted candidates (to be held in Bolton): 24 October 2025. Interviews for candidates successful at Assessment (to be held in Bolton): 7 November 2025.
College of Sexual and Reproductive Healthcare (CoSRH)
Job Title: Membership and Workforce Assistant Job Type: Permanent Hours: 21 hours per week (based on a FTE of 35) Department: Membership and Marketing Salary: Pro rata £16,396.78 (based on FTE £27,327.96) Reports to: Director of Membership, Marketing and Digital Location: Hybrid CoSRH Office (London Bridge) and home working. Who we are: The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. Can you help us? We are seeking a dedicated and organised administrator to support our membership and workforce initiatives. The sexual and reproductive health (SRH) workforce is comprised of doctors, nurses and allied practitioners who deliver high quality care across the UK and beyond. The CoSRH Membership and Workforce Assistant will support the needs of this workforce, supporting the delivery our Workforce Action Plan in partnership with the Director of Membership, Marketing and Digital and the Vice President of Membership and Workforce. You will lead on the administration of regular committee meetings in the Membership and Workforce portfolio, support the progress of key initiatives and coordinate responses to workforce-focused queries from our membership. The role reports into the Director of Membership, Marketing and Digital. The role: Administration of the Membership and Workforce Board of Council Lead on administration of the Membership and Workforce Board of Council and its sub-committees, including setting meeting dates, sending invitations, preparing papers, taking minutes and actions, and dealing with queries. Supporting with actions arising from the Board, including supporting the development of projects and programmes as directed by the Board. Supporting the Direct of Membership, Marketing and Digital in coordinating responses to queries from the Membership and Workforce Board of Council. Administration of key workforce processes To act as the main point of contact for clinicians looking to recruit new SRH professionals o and wish to have their job descriptions reviewed by the CoSRH. o and require representation from the CoSRH on relevant interviews Managing these key processes and ensuring documentation is saved, recorded and monitored. Respond to workforce-focused member queries Support the effective use of the CoSRH Member Portal for committee support through gaining expert knowledge of the CoSRH Customer Relationship Management (CRM) Provide feedback and advice on members use of the Member Portal other digital platforms on an ad hoc basis. Administration and support of the CoSRH Mentoring Scheme To act as a key point of contact and support for our forthcoming mentoring scheme, resolving member queries and ensuring the smooth running of the scheme. Provide support as a system administrator, using dedicated member mentoring software to ensure a high-quality mentoring experience. Other tasks as directed by the Director of Membership, Marketing and Digital From time-to-time the role-holder will be required to perform other tasks as reasonably allocated by the line manager. This may include responding to general member queries at busy times, with full support and training provided. You will be: Organised and systematic in your approach Diligent and commit meticulous attention to detail to tasks An excellent communicator A proactive and collaborative team worker Efficient and able to effectively manage a busy workload Flexible and adaptable Able to use a range of digital systems to an intermediate level Willing to learn about the SRH workforce and training pathways You will have: A-Level or equivalent Proficiency in using Microsoft office programmes Proficiency in using digital systems (e.g. customer relationship management systems (CRM), Learning Management Systems (LMS) and similar databases) Knowledge of data protection and compliance requirements You will have experience of: Committee administration and diary management Using a CRM and other databases to manage data and information Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes Good stakeholder and customer management skills Working under your own direction (Desirable) Knowledge or experience of working in the NHS or in a clinical setting (Desirable) Administrative experience in a healthcare environment Join our team and contribute to the successful support of the SRH workforce, in the UK and around the world, driving positive change in sexual and reproductive healthcare. Apply now and be part of our mission to improve patient care and professional practice. NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa. We will offer you: We offer a range of benefits at FSRH to support staff wellbeing, including: 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years. Birthday leave Flexible working culture Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme. Employee Assistance Programme (EAP) Employee discounts portal Free Lunch Thursday Interest free season ticket travel loans Childcare vouchers Enhanced maternity, paternity & adoption pay Free eye tests To Apply Deadline for applications is Friday 24th October . Interviews are likely to take place in early November. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this. NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
Oct 03, 2025
Full time
Job Title: Membership and Workforce Assistant Job Type: Permanent Hours: 21 hours per week (based on a FTE of 35) Department: Membership and Marketing Salary: Pro rata £16,396.78 (based on FTE £27,327.96) Reports to: Director of Membership, Marketing and Digital Location: Hybrid CoSRH Office (London Bridge) and home working. Who we are: The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. Can you help us? We are seeking a dedicated and organised administrator to support our membership and workforce initiatives. The sexual and reproductive health (SRH) workforce is comprised of doctors, nurses and allied practitioners who deliver high quality care across the UK and beyond. The CoSRH Membership and Workforce Assistant will support the needs of this workforce, supporting the delivery our Workforce Action Plan in partnership with the Director of Membership, Marketing and Digital and the Vice President of Membership and Workforce. You will lead on the administration of regular committee meetings in the Membership and Workforce portfolio, support the progress of key initiatives and coordinate responses to workforce-focused queries from our membership. The role reports into the Director of Membership, Marketing and Digital. The role: Administration of the Membership and Workforce Board of Council Lead on administration of the Membership and Workforce Board of Council and its sub-committees, including setting meeting dates, sending invitations, preparing papers, taking minutes and actions, and dealing with queries. Supporting with actions arising from the Board, including supporting the development of projects and programmes as directed by the Board. Supporting the Direct of Membership, Marketing and Digital in coordinating responses to queries from the Membership and Workforce Board of Council. Administration of key workforce processes To act as the main point of contact for clinicians looking to recruit new SRH professionals o and wish to have their job descriptions reviewed by the CoSRH. o and require representation from the CoSRH on relevant interviews Managing these key processes and ensuring documentation is saved, recorded and monitored. Respond to workforce-focused member queries Support the effective use of the CoSRH Member Portal for committee support through gaining expert knowledge of the CoSRH Customer Relationship Management (CRM) Provide feedback and advice on members use of the Member Portal other digital platforms on an ad hoc basis. Administration and support of the CoSRH Mentoring Scheme To act as a key point of contact and support for our forthcoming mentoring scheme, resolving member queries and ensuring the smooth running of the scheme. Provide support as a system administrator, using dedicated member mentoring software to ensure a high-quality mentoring experience. Other tasks as directed by the Director of Membership, Marketing and Digital From time-to-time the role-holder will be required to perform other tasks as reasonably allocated by the line manager. This may include responding to general member queries at busy times, with full support and training provided. You will be: Organised and systematic in your approach Diligent and commit meticulous attention to detail to tasks An excellent communicator A proactive and collaborative team worker Efficient and able to effectively manage a busy workload Flexible and adaptable Able to use a range of digital systems to an intermediate level Willing to learn about the SRH workforce and training pathways You will have: A-Level or equivalent Proficiency in using Microsoft office programmes Proficiency in using digital systems (e.g. customer relationship management systems (CRM), Learning Management Systems (LMS) and similar databases) Knowledge of data protection and compliance requirements You will have experience of: Committee administration and diary management Using a CRM and other databases to manage data and information Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes Good stakeholder and customer management skills Working under your own direction (Desirable) Knowledge or experience of working in the NHS or in a clinical setting (Desirable) Administrative experience in a healthcare environment Join our team and contribute to the successful support of the SRH workforce, in the UK and around the world, driving positive change in sexual and reproductive healthcare. Apply now and be part of our mission to improve patient care and professional practice. NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa. We will offer you: We offer a range of benefits at FSRH to support staff wellbeing, including: 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years. Birthday leave Flexible working culture Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme. Employee Assistance Programme (EAP) Employee discounts portal Free Lunch Thursday Interest free season ticket travel loans Childcare vouchers Enhanced maternity, paternity & adoption pay Free eye tests To Apply Deadline for applications is Friday 24th October . Interviews are likely to take place in early November. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this. NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
