4 jobs found

Customer Services Advisor (Pharmacy Background) Location: Hybrid, Cardiff (3 days in the office, Tuesday-Thursday) Salary: £25,000 - £28,000 + benefits We are working with a growing healthcare technology organisation that supports pharmacies across the UK. Due to continued growth, they are looking to appoint a Customer Services Advisor to join their support team. This is an excellent opportunity for someone with pharmacy experience who is looking to move away from a customer-facing pharmacy environment and into a Monday-Friday office-based role, whilst still utilising their industry knowledge. Reporting into the Customer Services Manager, you will be responsible for supporting pharmacy customers with a variety of account, order and system-related queries. This is a highly customer-focused position where communication skills, organisation and attention to detail are essential. You'll work closely with pharmacy teams, helping resolve issues and ensuring customers receive a high level of service. Key Responsibilities Handling inbound customer queries via phone and email Supporting customers with order-related enquiries Assisting with account setup, configuration and maintenance Updating and managing customer information within internal systems Investigating and resolving customer issues efficiently Liaising with internal teams to ensure customer queries are resolved Maintaining accurate records and customer data Providing a professional and responsive service to pharmacy customers What's most important to succeed in this role? Strong communication and customer service skills Comfortable speaking with customers over the phone Highly organised with good attention to detail Positive, proactive and willing to learn Key experience that will stand out: Previous experience working within a pharmacy environment Experience as a Pharmacy Assistant, Pharmacy Technician, Dispenser or similar role Understanding of pharmacy products, terminology and processes Experience in a customer service, support or administration role Working Pattern Hybrid working Tuesday, Wednesday and Thursday in the Cardiff office Monday and Friday remote Monday to Friday only (no weekend working) Shift pattern between 9:00am-5:30pm or 9:30am-6:00pm Interview Process Initial screening call Single-stage interview Quick turnaround! This is an excellent opportunity for someone looking to utilise their pharmacy knowledge in a customer-focused office environment while benefiting from a better work-life balance and long-term career development opportunities.

Pharmacy Dispenser (Full-time / Part-time) Options Busy community pharmacy next to an NHS walk-in centre £29,268 per annum (based on a 40-hour working week) for candidates holding an NVQ Level 3 in Pharmacy Dispensing, or £27,290 per annum for those holding an NVQ Level 2 in Pharmacy Dispensing. Recruitment by DNA Recruitment on behalf of our valued pharmacy client Why This Role is Different DNA Recrui click apply for full job details

Pharmacy Dispenser - Saltburn By The Sea Full-time & Part-time Opportunities - Competitive Salary - Immediate Start DNA Recruitment is delighted to represent a well-respected, family-run independent pharmacy group with a long-standing reputation for quality care in their local community click apply for full job details

About Us Pharmica is one of the leading online pharmacies in the UK. We offer a wide range of effective treatments through our free online prescription service. Our ethos is providing cutting-edge technology to automate and innovate safe, affordable health care while delivering exceptional customer service. We're passionate about making the pharmacy experience as easy and convenient as possible. About the Role We are looking for an enthusiastic 'Pharmacy Assistant' to join our friendly, professional pharmacy team. The right applicant should be self-motivated, ambitious and proactive. You will be responsible for diligently dispensing medication, providing exceptional customer service and managing pharmaceutical stock levels. Our bright and friendly offices, with spectacular views of the city, are based in Central London (WC1X) - within walking distance from various underground and train stations such as Russell Square, Chancery Lane, Kings Cross, and Farringdon. Responsibilities and Duties Dispensing Medication Customer Service Pharmaceutical Stock Management Qualifications and Skills Excellent computer literacy (you MUST be technology friendly) Fast typists Good organisation skills Excellent communication skills Fluent English (you will need to deal with telephone and email queries) Ability to work under pressure Team Player Benefits This is an excellent opportunity to work in an exciting company and gain unique, valuable experience. Full time Permanent Monday to Friday (9am - 5pm / 9am - 6pm) + Extra Weekends (Saturday or Sunday shifts) Work Remotely No Job Types: Full-time, Permanent Benefits: Company pension Employee discount On-site parking Store discount Language: English (required) Licence/Certification: NVQ Level 2 Dispensing Qualification (required) Work Location: In person