16 jobs found

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary 3-6 months Based in Kingston 13- 14.50 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades For your chance of securing this fantastic role please apply online now, or call Meg on (phone number removed) for more information.

Service Coordinator (Repairs & Engineering) East Leeds, just off the M1 28,000 - 31,000 + Outstanding Benefits HVAC Recruitment is working with a rapidly growing national engineering and home services organisation to recruit a Service Coordinator for its Leeds operation. This is an excellent opportunity for someone from a planning, scheduling, repairs, customer service or engineering support background who enjoys working in a fast-paced environment and being at the centre of a busy operation. As a Service Coordinator, you'll be responsible for coordinating engineers, managing repair requests, liaising with customers and ensuring jobs are completed efficiently and on time. The role would suit candidates currently working as a Service Coordinator, Repairs Coordinator, Maintenance Coordinator, Engineering Coordinator, Scheduler, Planner or Helpdesk Coordinator. The Role You will be responsible for managing incoming repair requests, coordinating engineer attendance, updating customers, resolving scheduling issues and ensuring a high standard of customer service throughout the repair process. Working closely with engineers and operational teams, you'll play a key role in ensuring jobs are completed safely, efficiently and within agreed service levels. The Package The salary is 28,000 - 31,000 depending on experience, however the overall package is considerably stronger than most comparable roles in the region. Benefits include: 30 days annual leave plus bank holidays, private medical cover, life assurance, enhanced family-friendly policies, company pension, free breakfast, complimentary fruit, tea and coffee, regular social events and ongoing training and development. The company has invested heavily in creating a modern working environment and offers genuine long-term career progression. A number of employees have progressed from operational support positions into technical, management and leadership roles as the business has grown. Requirements Strong communication skills, good organisational ability, confidence working with customers and engineers, excellent attention to detail and the ability to remain calm when managing multiple priorities. Previous experience within planning, scheduling, repairs, maintenance, facilities management, housing, engineering or service environments would be advantageous. If you're looking for a long-term opportunity with a growing organisation that genuinely invests in its people, we'd love to hear from you.

Repairs Scheduler Location: Stratford Sector: Social Housing Pay Rate: £19.49 per hour (Umbrella) Contract Type: Temporary/Ongoing (potential Temp-Perm) Overview We are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford. This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment. The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process. Key Responsibilities Schedule and coordinate repair and maintenance appointments for operatives and contractors. Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently. Monitor and manage repair jobs from initial booking through to completion. Update and maintain accurate records using scheduling and housing management systems. Respond to tenant enquiries and provide timely updates regarding repair appointments. Prioritise emergency and urgent repairs in line with service requirements. Ensure compliance with service level agreements and key performance indicators. Provide excellent customer service and resolve scheduling issues effectively. Person SpecificationEssential Requirements Previous experience in a Repairs Scheduler, Planner, Coordinator, or Administrative role. Experience working within Social Housing, Property Maintenance, Facilities Management, or a similar environment. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced office environment. Good IT skills, including experience using scheduling or housing management systems. Strong attention to detail and ability to manage multiple tasks simultaneously. Desirable Knowledge of responsive repairs and maintenance processes within Social Housing. Experience working with housing management or workforce scheduling software. Benefits Competitive pay rate of £19.49 per hour (Umbrella). Opportunity to work within a well-established Social Housing organisation. Ongoing temporary contract with potential for extension. Supportive and professional working environment. If you have the relevant experience and are interested in this opportunity, please apply with your updated CV.

Senior Planner - Social Housing Repairs & Maintenance Based in Kingston Full-Time, Temporary position 3-6 months Hourly Rate: 14.50- 16.30 an hour We are working with a leading Social Housing contractor to recruit a proactive and experienced Senior Planner to join their team, to be based in their office in Kingston. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Senior Planner, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in social housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information and your chance of securing this role please apply online now or call Meg on (phone number removed)!

Job Title: Repairs Planner Repairs Planner Location: Walton-On-Thames Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Walton-On-Thames. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.

Experienced and professional Repairs Planner required to work with a leading and highly reputable London based Local Authority. My client required and experienced Repairs Planner to join their award-winning maintenance division on an on going temporary contract. Are you looking to work with a prestigious and well-known employer? Please see below details. Location: North London Pay: 22.01 per hour (Paid weekly via umbrella) Hours: 9an - 5pm ( 2 days from home) Start Date: ASAP Duration: 3 months (rolling contract) We are seeking an experienced Social Housing Planner to join our team, responsible for coordinating and managing a team of 12 tradesmen and subcontractors. Key Responsibilities: Planning and scheduling works within a social housing environment Managing and coordinating a team of operatives and subcontractors Ensuring efficient allocation of jobs and resources Liaising with clients, tenants, and internal teams Maintaining high standards of service delivery and compliance Requirements: Proven experience working as a planner within social housing (essential) Strong organisational and communication skills Ability to manage multiple workstreams and priorities Experience coordinating multiple trades Important: Please do not apply if you do not have direct experience working as a planner in social housing.

I am currently recruiting for a housing association based in Stratdord who are looking for a Planner Scheduler, Duties: Assist in the effective delivery of the service operation by optimising the use of, principally, direct labour and specialist subcontractor resources available and develop and implement robust and effective procedures to achieve contract requirements. Be responsible for works scheduling/planning, ensuring the correct trades are allocated, that they are provided appropriate appointment slots for the type of work and that the appointments are managed geographically to be travel efficient. Promote and maximise 1st time fix To ensure all works orders received are scheduled immediately upon receipt via the mailboxes, portal and interactive planner and thereafter completed within target timescales leading to delivery of contractual key performance indicators. Monitor systems to ensure appointments made are kept by the workforce, all system administration including completions, rejected appointments and contractor information and report appointment failings immediately to the manager. Monitor all work flows and identify follow on works to ensure that they exceed no more than 5% of overall WIP target. Ensure all works are scheduled in a timely manner with the appropriate resource allocated. Report any trends to manager for system review. Production, monitoring and communication of WIP to include routine and voids works versus target A clear commitment to a customer-centred service and continuous improvement. Work with Supervisors and Managers to provide feedback relating to operative conduct, absence, performance including PDA usage formed from daily checks Coordinate appointments where multiple trades or subcontractors are required to attend To work in conjunction with the allocated Supervisor review diaries, ensuring that works are ready to commence pending materials, tests and overall timescales to optimise service delivery and productivity To fully assist and co-operate colleagues in the progress and investigation of complaints, effectively deal and respond. to queries and complaints from tenants, staff, and residents relating to services and service delivery Liaise with the client to ensure all relevant databases are up to date. Assist with the collation of supplies and material information from our approved suppliers and record cost data appropriately. Ensure consistent and pro-active approach to role at all times, carrying out other duties as may be required from time to time in order to maintain an efficient operation of all aspects relating to the needs of the team TCH Repairs (additional training will be provided as required) Essential criteria: Previous Planning/Scheduling experience Planning/Scheduling experience Confident using Microsoft excel, word and outlook Ability to communicate effectively both verbally and in writing Be able to work as a team and independently Desirable Criteria: Previous experience in social housing repairs and maintenance This role is paying 16.69 PAYE and once permanent will be 31,000, if you are interested please apply and i will be in touch. Thank you. RG Setsquare is acting as an Employment Business in relation to this vacancy.

Planner Based in Lambeth Temp-Perm Fully Office based About the Role We are seeking an organised and proactive Planner to join our social housing team. The successful candidate will be responsible for scheduling and coordinating repairs, maintenance, and operational works to ensure excellent service delivery to residents and clients. Working closely with operatives, supervisors, subcontractors, and residents, the Planner will ensure appointments are efficiently arranged, resources are effectively allocated, and all works are completed within agreed service levels and contractual requirements. Key Responsibilities Schedule and allocate repair, maintenance, and void property works to operatives and subcontractors. Manage diaries and workloads to maximise productivity and meet performance targets. Liaise with residents to arrange, confirm, and amend appointments as required. Monitor job progress and make adjustments to schedules in response to changing priorities. Ensure emergency, urgent, and routine repairs are appropriately prioritised. Maintain accurate records within internal systems and databases. Communicate effectively with operatives, supervisors, and client representatives regarding work allocation and job status. Track outstanding works and follow up to ensure timely completion. Identify scheduling conflicts and proactively implement solutions. Support the delivery of contractual KPIs and service standards. Handle resident enquiries professionally and provide updates on repair appointments. Produce reports and planning information as required by management. Skills and Experience Essential Previous experience in a planning, scheduling, or coordination role. Experience working within social housing, repairs and maintenance, construction, or a similar service environment. Strong organisational and time management skills. Excellent communication and customer service abilities. Ability to work effectively in a fast-paced office environment. Competent in Microsoft Office applications, particularly Outlook, Excel, and Word. Ability to prioritise workloads and manage multiple tasks simultaneously. Strong attention to detail and problem-solving skills.

Assistant Quantity Surveyor Job Opportunity: Assistant Quantity Surveyor Location: Ealing Hours: 42.5 per week (between 7am and 5.30pm) Pay Rate: 24.02ph UMB / 18.46ph PAYE + HP temp to perm 40800 when perm Requirements: Degree level/Early RICS studier or QBE DBS Check (we will process at offer stage) Pervious social housing experience working across Voids & Repairs Business streams. Have experience in working NHF Scheduler of rates and dealing with SOR codes Experience in measuring Works, Generating and Agreeing applications for payment. Experience in reviewing, Validating and approving subcontractor quotations & variations in line with pricing agreements (NHF V7.2) Experience in managing supply chain Partners. Experience in financial reporting and data analysis. Strong numeracy and financial management skills. Excellent communication skills, both written and verbal are necessary. IT skills including Excel and Word are essential. RGSS's client, a leading maintenance provider, are looking for a reliable, Planner to join their team across Ealing and the surrounding areas. You will be responsible for reactive maintenance works in social housing properties across the patch. How to Apply: If interested, please call Kimi on (phone number removed) or email (url removed) RG Setsquare is acting as an Employment Business in relation to this vacancy.

Planner Administrator Location : Paisley, Renfrewshire (Office-Based, No Remote Working) Type : Permanent Salary : £24,500.00 - £30,000.00 per annum (DOE) Pension : Government Stakeholder Company Overview Consilium Contracting Services Ltd is a fast-paced, 24/7 multi-trade contracting business headquartered in Paisley. Operating primarily within the public sector, they specialize in social housing projects for Housing Associations and Councils. Managing over 2,500 jobs each month, the company handles a variety of tasks, from small repairs to large-scale works such as voids, WC upgrades, and medical adaptations. Maintaining KPIs is critical to their operations. Role Overview As a Planner Administrator (Scheduler), you will play a key role in scheduling and planning tradespeople for social housing projects while ensuring accurate documentation and compliance with KPIs. Key Responsibilities Job Management and Scheduling: Use the simPRO job management system to record, manage, and track all tasks. Schedule and assign the correct tradesperson to each job, ensuring operatives' diaries are accurately populated. Understand the time required for various multi-trade jobs to plan effectively. Job Validation and Documentation: Verify and validate all completed jobs, ensuring necessary photographs, paperwork, and documentation are recorded. Address and resolve errors in customers' Schedule of Rates (SoRs). Material Management: Manage and order materials for engineers, avoiding duplication of orders and ensuring proper tracking of items. Performance Monitoring: Identify concerns related to job quality, time management, or resource availability. Act as the "eyes and ears" for the Contracts Manager, flagging potential challenges. Reporting and KPI Management: Prepare statistical reports for the Contracts Manager and customers. Manage and validate the accuracy of monthly KPI reports. System Maintenance and Administrative Tasks: Maintain and update simPRO with diligence and accuracy. Demonstrate proficiency in Microsoft Office, particularly Outlook and Excel. Additional Responsibilities: Provide out-of-hours call-handling support on a rota basis. Key Skills and Attributes Strong organizational and time management skills. Ability to work effectively under pressure in a fast-paced environment. Positive, flexible, and self-motivated attitude. Excellent attention to detail and problem-solving capabilities. Benefits Competitive salary (£24,500.00 - £30,000.00 DOE). Government Stakeholder Pension. A dynamic and supportive team environment. If you thrive in a fast-paced environment and have the skills to manage and schedule multi-trade operations efficiently, apply now to join the team! Please note: Applications will only be considered from candidates who meet the specific experience criteria outlined below. If you do not have the relevant experience, we kindly ask that you do not apply for this role

Customer Service Manager - Social Housing Repairs & Maintenance Full Time, Permanent Based in Hackney 38,000 - 42,000 per annum Here at Howells, we are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an experienced Customer Service Manager to join their team based in Hackney. As the Customer Service Manager, you will take responsibility for the day-to-day management of the planning and scheduling function, overseeing a team of Schedulers and Call Handlers responsible for coordinating repairs and maintenance appointments across a mobile workforce. You will ensure operatives' diaries are effectively planned, resources are maximised, service levels are achieved, and key operational performance targets are met. This is a hands-on management role requiring strong leadership experience, excellent planning skills, and the ability to monitor and report on KPI performance. Key Responsibilities Manage, motivate and develop a team of Schedulers, Planners and Customer Service Advisors. Oversee the planning and scheduling of repairs and maintenance appointments for a large mobile workforce. Ensure operatives' diaries are fully optimised to maximise productivity and customer satisfaction. Monitor scheduling performance and produce regular KPI reports for senior management. Drive improvements in appointment management, productivity, right-first-time performance and overall service delivery. Manage escalated scheduling issues and customer complaints relating to repairs appointments. Work closely with operational management teams to ensure resources are effectively allocated and contractual targets are achieved. Essential Experience Previous experience within Social Housing Repairs & Maintenance is essential. Proven experience managing a scheduling/planning team within a repairs, maintenance, housing or facilities management environment. Experience overseeing operative diaries and workforce planning for a mobile workforce. Strong understanding of repairs scheduling and resource allocation. Experience producing and analysing KPI reports and using data to drive operational improvements. Demonstrable people management experience, including coaching, performance management and team development. Strong IT skills and experience using scheduling/planning systems. Excellent organisational, communication and stakeholder management skills. This is an excellent opportunity for an experienced Cusromer Service Manager looking to join a market-leading contractor and play a key role in delivering an efficient repairs service across a busy social housing contract. For more information and your chance of securing this role, please apply online today.

&#(phone number removed); Site Supervisor Repairs & Maintenance &#(phone number removed); East Midlands / Yorkshire &#(phone number removed); Permanent I m currently recruiting for an experienced Site Supervisor to lead a team of trade operatives across responsive repairs and maintenance works. This role will suit someone with strong trade knowledge, excellent organisational skills, and previous experience supervising teams within social housing or property maintenance environments. Key Responsibilities: &#(phone number removed); Supervise operatives and subcontractors delivering repairs and maintenance works &#(phone number removed); Ensure works are completed safely, efficiently, on time and within budget &#(phone number removed); Monitor productivity, quality and overall team performance &#(phone number removed); Carry out site inspections, toolbox talks and ensure HSE compliance &#(phone number removed); Liaise with planners, office teams and residents to maintain smooth delivery &#(phone number removed); Support apprentices and help develop team capability &#(phone number removed); Promote high standards and a strong health & safety culture throughout About You: Previous experience as a Site Supervisor, Repairs Supervisor or Senior Operative Strong multi-trade knowledge within repairs and maintenance Understanding of H&S, RAMS and compliance procedures Experience managing teams and driving performance Good IT and communication skills CSCS card essential SSSTS / SMSTS / IOSH preferred Full UK driving licence What s on Offer: &#(phone number removed); Competitive salary DOE &#(phone number removed); Company van & fuel card &#(phone number removed); 25 days holiday + bank holidays &#(phone number removed); OOH earning opportunities &#(phone number removed); Long-term progression and development opportunities &#(phone number removed); Additional employee benefits and discounts If this sounds of interest, feel free to message me directly for more information.

Job Title: Operations Manager (Planning, Scheduling) Reports To: Head of Property Maintenance / Regional Director Location: Typically aligned with regional hubs (e.g., London/South East) Job Purpose To lead, motivate, and manage a team of Repairs Planners and Schedulers to ensure the effective, efficient, and commercially viable dispatch of responsive repairs, voids, and planned maintenance works. The role is directly responsible for driving operative productivity, optimizing travel time, maximizing "First Time Fix" ratios, and ensuring that Hyde's residents receive an exceptional, timely repairs service that meets regulatory and internal KPIs. Jobsite Key Responsibilities Team Leadership: Direct line management of a team of Repairs Planners / Schedulers and Lead Schedulers. Responsible for performance management, training, setting daily targets, and conducting regular 1-to-1 reviews. Workforce Optimisation & Resource Planning: Oversee the dynamic scheduling system (typically Opti-time, DRS, or integrated NEC Housing systems) to maximize the daily productivity of field operatives and multi-trade supervisors. KPI Management: Take full accountability for scheduling-related Key Performance Indicators (KPIs), including: Appointments kept vs. missed. Average time to complete emergency and routine repairs. Reduction in jeopardy alerts and unallocated jobs. Jeopardy management (intervening before a job misses its SLA). Stakeholder Liaison: Act as the critical operational link between the Customer Contact Centre (where repairs are logged), Field Supervisors, and Area Managers to resolve scheduling conflicts, trade capacity issues, or emergency surges. Data Analysis & Continuous Improvement: Monitor historical job data and volume trends to forecast future resource demand. Adjust scheduling templates, trade boundaries, and appointment slots accordingly to eliminate service bottlenecks. System Integrity: Ensure Planners are maintaining accurate real-time data within the housing management system, minimizing administrative errors, and ensuring jobs are correctly closed or rescheduled with clear audit trails. Person Specification: Experience & Skills Required Social Housing Experience: A proven track record of managing a high-volume scheduling, planning, or logistics desk within a Housing Association, Local Authority, or Social Housing Maintenance Contractor. People Management: Demonstrated experience leading and developing office-based administrative or planning teams. Ability to manage performance and defuse high-pressure situations. Technical Knowledge: Advanced operational experience using specialized dynamic scheduling software (e.g., Kirona DRS, Opti-time, Totalmobile ) alongside standard Housing Management Systems ( NEC Housing/Northgate, Capita , etc.). Commercial Acumen: Strong understanding of job costing, trade productivity metrics, schedule of rates (SOR codes), and how planning efficiencies directly impact the wider operational budget. Communication: Exceptional communication skills with the ability to manage the competing demands of back-office planners, frustrated tenants, and field-based tradespeople. Typical Benefits Packages (Historical Data) Salary Range: Usually ranges between 45,000 - 58,000 per annum (depending on the location/London weighting and experience). Perks: Hybrid working 3 days in office 2 home working model, generous employer pension contribution (up to 6% double contribution), car allowance scheme, private healthcare package options, and 28+ days of annual leave.

Maintenance Planner role for a local housing association in Lewisham, MUST HAVE EXPERIENCE Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. Maintenance Planner/Scheduler Role up to £33k per annum 8-5, Mon - Fri Your day to day would look like as a Planner: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Repairs Scheduler role: Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. If you would like to be considered for the above role, please apply with an up-to-date CV.

Job Title: Repairs Planner / Work Coordinator (Temp to Perm) Location: Manchester 5 mins from St Peter s Square Contract: Temporary (6 7 weeks) Potential to go permanent Working Hours: Monday to Friday, 8:00 AM 5:00 PM (1-hour lunch) Weekly Hours: 45 Office Requirement: Full-time office-based (potential to WFH Fridays) About the Role We are looking for a proactive and highly organised Repairs Planner / Work Coordinator to join our facilities management team on a temporary-to-permanent basis. Based in Central Manchester , you will play a critical role in planning and coordinating reactive repairs and PPMs (Planned Preventative Maintenance) across multiple sites, with a primary focus on our Leeds University contract . You ll work closely with a team of 10 engineers , scheduling jobs, tracking completions, maintaining spreadsheets, and ensuring communication is seamless between stakeholders, engineers, and clients. Experience in FM (Facilities Management) planning is highly desirable. Key Responsibilities Plan and schedule reactive repairs and PPMs across multiple sites Coordinate engineer workloads and monitor job progress through to completion Liaise with internal teams, subcontractors, and clients to ensure timely delivery of services Maintain detailed records, spreadsheets, and scheduling databases Provide updates and reports on outstanding works and performance metrics Identify and escalate delays, risks, or issues to relevant stakeholders General administrative support including document handling and communication Requirements Minimum 1 year of planning/scheduling experience Strong knowledge of Microsoft Excel and scheduling tools (e.g., MS Project) Previous experience planning within Facilities Management or Social Housing Excellent communication skills, both written and verbal High attention to detail and strong organisational skills Ability to work in a fast-paced environment and multitask effectively

Job Title: Senior Supervisor - Social Housing Location: North London Salary: 50,000 per annum Contract Type: Permanent, Full-Time About the Role We are working on behalf of a leading housing provider and maintenance contractor who is seeking a Senior Supervisor to oversee day-to-day operational delivery of social housing repairs and maintenance services across North London . This is an exciting opportunity for an experienced supervisor or manager to step into a senior role, providing leadership and operational oversight across multiple trades and teams, while ensuring high-quality service delivery and compliance with health and safety standards. Key Responsibilities Lead a team of operatives, contractors, and junior supervisors delivering responsive repairs and void works across a large portfolio of social housing properties. Oversee daily scheduling, workload distribution, and performance monitoring to ensure KPIs and SLAs are consistently met or exceeded. Act as the first point of contact for escalated issues relating to tenant satisfaction, service quality, and operational challenges. Work collaboratively with the contract manager, planners, and client-side stakeholders to ensure seamless service delivery. Monitor health and safety compliance across all sites, conducting audits and implementing corrective actions as required. Support in the recruitment, onboarding, and ongoing development of site-based teams. Produce regular reports on performance, compliance, and workforce productivity. Drive a culture of continuous improvement, resident satisfaction, and team accountability. Requirements Proven experience in a supervisory or managerial role within social housing repairs, maintenance, or a similar property services environment. Strong understanding of responsive repairs, voids, and planned works processes. Excellent leadership and people management skills, with the ability to mentor and motivate teams effectively. Sound knowledge of health & safety legislation (e.g., CDM, COSHH, etc.). Familiarity with housing management systems and job scheduling software. Full UK driving licence and willingness to travel across North London as required. What's On Offer Competitive salary of 50,000 per annum Company vehicle or car allowance Clear progression pathway into Contracts Management or Project roles Why Apply? This is an excellent opportunity to join a respected housing maintenance contractor with a strong pipeline of work across North London. If you're looking for the next step in your supervisory career - with real autonomy and influence - this could be the role for you.