4 jobs found

Operations Administrator / Repairs Coordinator Slough / Windsor / Maidenhead area Permanent full-time (Monday to Friday 8am to 5pm) £26,000 - £30,000 depending on experience Hybrid (mix of home & office-based) Summary: Do you want to join a friendly, fast-paced team assisting in the coordination and management of repair works? Our client is looking for an Operations Administrator / Repairs Coordinator to liaise with clients, trades teams and project managers to help ensure works projects run smoothly. Role: As a Repairs Coordinator / Operations Administrator you will be assisting in in the diary management, procurement, compliance and health & safety administration of repairs projects, updating full details on the system, keeping accurate records, updating systems and working closely with project managers throughout the repairs process. Operations Administrator / Repairs Coordinator: We are looking for someone who is experienced in assisting in the coordinating repairs/maintenance/construction projects or has worked in a reactive/responsive maintenance environment (ideally for a contractor). You will need excellent verbal & written communication skills and be confident in learning new systems. Organisation and prioritisation skills are also essential for this role. You will also need good IT skills and be confident using learning new systems. Location: The ideal Repairs Coordinator / Works Scheduler will be based in or around the Sutton / Maidenhead / Windsor area. There is free parking at the office, and it is also accessible by public transport (train station 5 minutes walk). Package: £27,000 - £30,000 depending on experience 20 days holiday (plus bank holidays) Monday to Friday (8am to 5pm) Company pension plus bonus Apply below to join a progressive company, with a good team atmosphere who are well respected in the industry. If you think you have the relevant experience for this Repairs Coordinator / Works Scheduler role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email.

Think Recruitment is proud to be partnering with a leading housing provider to recruit an experienced Localities Operations Manager to oversee housing repairs and maintenance services across North Worcestershire. Localities Operations Manager (Housing Repairs & Maintenance) North Worcestershire 62,072 per annum + Excellent Benefits Permanent Full Time This is an excellent opportunity for an established Operations Manager or a senior Service/Area Manager ready to step into a strategic leadership role, managing responsive repairs, void refurbishments, and planned maintenance programmes across a significant housing portfolio. The Role As Localities Operations Manager, you will lead a well-established operational team, ensuring the delivery of safe, efficient, and customer-focused maintenance services. You will play a key role in driving performance, improving customer satisfaction, and embedding a culture of accountability and continuous improvement. Key Responsibilities Lead and develop a team of Area Managers, Schedulers, and Trade Operatives. Deliver high-quality responsive repairs, voids, and planned works programmes. Ensure services are delivered safely, efficiently, and in line with performance targets. Drive customer satisfaction through a right-first-time approach. Manage operational budgets and ensure value for money. Analyse performance data and implement service improvements. Work collaboratively with Housing, Asset Management, Neighbourhood, and Commercial teams. Promote a positive culture focused on performance, accountability, and employee engagement. Requirements To be considered for this role, you will have: Significant experience within housing repairs and maintenance. Strong technical knowledge of property maintenance and building compliance. Up-to-date understanding of Health & Safety legislation, Decent Homes Standards, and HHSRS. Proven leadership experience managing operational teams and driving service improvements. Excellent stakeholder management and communication skills. HNC/HND in Construction, Building Management, or a related discipline (or working towards). CIH Level 4 qualification or equivalent experience is desirable. Full UK driving licence and access to a vehicle. Key Performance Measures 95% of repairs and voids completed within target. 85% first-time fix rate. 95% customer satisfaction. Effective management of work in progress. Delivery of efficiency, sustainability, and service improvement objectives. Strong employee engagement and retention outcomes. Location This is a locality-based role covering: Stratford-upon-Avon Redditch Bromsgrove Droitwich Spa Wyre Forest The successful candidate will work from home with regular travel throughout the locality and attendance at the Worcester head office as required. Package Salary of 62,072 per annum. Up to 28 days annual leave plus bank holidays. Option to buy and sell annual leave. Enhanced family-friendly policies. Health cash plan and wellbeing support. Employee Assistance Programme. Generous pension scheme with employer contributions up to 12%. Ongoing training and career development opportunities. Employee rewards, recognition, and retail discounts. If you would like more information please call Sam Hayes on (phone number removed) or email (url removed) INDPS

An established provider of housing maintenance and repair services is seeking an experienced Scheduling Manager / Team Leader to oversee operational planning accross multiple contracts. In this role, you will be responsible for coordinating scheduling operations, managing customer interactions, and ensuring effective resolution of service-related concerns. You will lead a team responsible for workforce planning and customer communications, helping to deliver a high-quality experience for residents and clients. Responsibilities Manage the day-to-day scheduling and customer service operations. Lead and support a team of up to 10 schedulers. Ensure repairs and maintenance appointments are planned efficiently for field-based operatives. Monitor service performance and implement improvements where required. Handle escalated customer issues and oversee complaint resolution processes. Promote excellent customer service standards across the team. Work closely with colleagues and stakeholders across multiple locations to ensure smooth service delivery. Requirements Proven background within housing repairs and maintenance services. Experience overseeing workforce scheduling or resource planning functions. Previous involvement in customer service management and complaint handling. Strong leadership and team development abilities. Confident user of planning, scheduling, and general IT systems. Excellent communication and relationship-building skills. Ability to motivate teams and drive operational performance. Package Negotiable salary of up to 42k Monday - Friday 8am - 5pm Office Based in East London 23 days annual leave plus bank holiday Pension, medical scheme options and life assurance Perkbox benefits worth up to 350 per year, including discounts, perks and wellbeing support 1 paid volunteer day Simply apply to be considered for the role.

Planner Administrator Location : Paisley, Renfrewshire (Office-Based, No Remote Working) Type : Permanent Salary : £24,500.00 - £30,000.00 per annum (DOE) Pension : Government Stakeholder Company Overview Consilium Contracting Services Ltd is a fast-paced, 24/7 multi-trade contracting business headquartered in Paisley. Operating primarily within the public sector, they specialize in social housing projects for Housing Associations and Councils. Managing over 2,500 jobs each month, the company handles a variety of tasks, from small repairs to large-scale works such as voids, WC upgrades, and medical adaptations. Maintaining KPIs is critical to their operations. Role Overview As a Planner Administrator (Scheduler), you will play a key role in scheduling and planning tradespeople for social housing projects while ensuring accurate documentation and compliance with KPIs. Key Responsibilities Job Management and Scheduling: Use the simPRO job management system to record, manage, and track all tasks. Schedule and assign the correct tradesperson to each job, ensuring operatives' diaries are accurately populated. Understand the time required for various multi-trade jobs to plan effectively. Job Validation and Documentation: Verify and validate all completed jobs, ensuring necessary photographs, paperwork, and documentation are recorded. Address and resolve errors in customers' Schedule of Rates (SoRs). Material Management: Manage and order materials for engineers, avoiding duplication of orders and ensuring proper tracking of items. Performance Monitoring: Identify concerns related to job quality, time management, or resource availability. Act as the "eyes and ears" for the Contracts Manager, flagging potential challenges. Reporting and KPI Management: Prepare statistical reports for the Contracts Manager and customers. Manage and validate the accuracy of monthly KPI reports. System Maintenance and Administrative Tasks: Maintain and update simPRO with diligence and accuracy. Demonstrate proficiency in Microsoft Office, particularly Outlook and Excel. Additional Responsibilities: Provide out-of-hours call-handling support on a rota basis. Key Skills and Attributes Strong organizational and time management skills. Ability to work effectively under pressure in a fast-paced environment. Positive, flexible, and self-motivated attitude. Excellent attention to detail and problem-solving capabilities. Benefits Competitive salary (£24,500.00 - £30,000.00 DOE). Government Stakeholder Pension. A dynamic and supportive team environment. If you thrive in a fast-paced environment and have the skills to manage and schedule multi-trade operations efficiently, apply now to join the team! Please note: Applications will only be considered from candidates who meet the specific experience criteria outlined below. If you do not have the relevant experience, we kindly ask that you do not apply for this role