Post-14 Senior SEND Officer Salary: £370 Per Day Umbrella Location: Chatham, Kent Contract: 3 months initially, potential for extension Working Pattern: Hybrid - 3 days per week in the office (non-negotiable) The Role Working closely with the Assessment Team Lead, you will support the delivery of a high-quality statutory SEND service, ensuring Education, Health and Care Plans (EHCPs) are produced to a high standard and within statutory timescales.You will manage a complex caseload, coordinate multi-agency assessments, support colleagues with case discussions and quality assurance, and help ensure families receive a positive and transparent experience throughout the EHC assessment process. Key responsibilities include: Drafting and amending high-quality, outcome-focused EHCPs. Coordinating professional advice and multi-agency contributions to EHC assessments. Monitoring statutory timescales and quality standards across the assessment process. Supporting families, young people and educational settings throughout the assessment journey. Providing guidance and case support to colleagues. Supporting service improvement initiatives and performance monitoring. Deputising for the Assessment Team Lead when required. Working collaboratively with education, health and social care partners. To be successful, you will have: Significant experience working within a SEND environment. Strong knowledge of the SEND Code of Practice and Children and Families Act 2014. Experience managing complex SEND caseloads and EHC assessment processes. Excellent understanding of EHCP drafting and statutory requirements. Experience working with schools, families and multi-agency professionals. Strong communication, negotiation and stakeholder management skills. The ability to manage competing priorities whilst maintaining high standards of service delivery. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
Jun 17, 2026
Contractor
Post-14 Senior SEND Officer Salary: £370 Per Day Umbrella Location: Chatham, Kent Contract: 3 months initially, potential for extension Working Pattern: Hybrid - 3 days per week in the office (non-negotiable) The Role Working closely with the Assessment Team Lead, you will support the delivery of a high-quality statutory SEND service, ensuring Education, Health and Care Plans (EHCPs) are produced to a high standard and within statutory timescales.You will manage a complex caseload, coordinate multi-agency assessments, support colleagues with case discussions and quality assurance, and help ensure families receive a positive and transparent experience throughout the EHC assessment process. Key responsibilities include: Drafting and amending high-quality, outcome-focused EHCPs. Coordinating professional advice and multi-agency contributions to EHC assessments. Monitoring statutory timescales and quality standards across the assessment process. Supporting families, young people and educational settings throughout the assessment journey. Providing guidance and case support to colleagues. Supporting service improvement initiatives and performance monitoring. Deputising for the Assessment Team Lead when required. Working collaboratively with education, health and social care partners. To be successful, you will have: Significant experience working within a SEND environment. Strong knowledge of the SEND Code of Practice and Children and Families Act 2014. Experience managing complex SEND caseloads and EHC assessment processes. Excellent understanding of EHCP drafting and statutory requirements. Experience working with schools, families and multi-agency professionals. Strong communication, negotiation and stakeholder management skills. The ability to manage competing priorities whilst maintaining high standards of service delivery. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
Baird And Co Recruitment Ltd
Leicester, Leicestershire
The Opportunity: We are seeking a proactive and empathetic interim Housing Income Officer based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incoming cash payments directly to debt via the finance system. Produce comprehensive monthly and quarterly arrears, rental income, and void income reports for senior leadership and superior landlords. Handle difficult financial conversations with tenants and appointees with deep understanding and empathy to build strong rapport. Identify service weaknesses and design strategic action plans for effective income management in support of the Head of Housing. Further information: Location: Based out of our central Leicester head office, at least 2 days a week on site Salary: £17-18.50 per hour based on experience Requirements: Experience: Essential previous experience working within a housing association in an income management role, with a proven track record of reducing arrears. Knowledge: Deep knowledge of Housing Benefit regulations; a solid understanding of the Supported Housing sector and Intensive Housing Management models is highly desirable. Qualifications: CIH Level 3 qualified or holding equivalent housing management qualifications is strongly preferred. Skills: Excellent attention to detail, strong analytical report writing capabilities, and highly effective internal and external stakeholder management skills. Core Competencies: A resilient, "can-do" attitude with the ability to confidently navigate lone working, handle sensitive client data securely, and maintain an up-to-date knowledge of relevant welfare legislation. How to Apply: Please apply for this role online or contact Matt at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Jun 17, 2026
Full time
The Opportunity: We are seeking a proactive and empathetic interim Housing Income Officer based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incoming cash payments directly to debt via the finance system. Produce comprehensive monthly and quarterly arrears, rental income, and void income reports for senior leadership and superior landlords. Handle difficult financial conversations with tenants and appointees with deep understanding and empathy to build strong rapport. Identify service weaknesses and design strategic action plans for effective income management in support of the Head of Housing. Further information: Location: Based out of our central Leicester head office, at least 2 days a week on site Salary: £17-18.50 per hour based on experience Requirements: Experience: Essential previous experience working within a housing association in an income management role, with a proven track record of reducing arrears. Knowledge: Deep knowledge of Housing Benefit regulations; a solid understanding of the Supported Housing sector and Intensive Housing Management models is highly desirable. Qualifications: CIH Level 3 qualified or holding equivalent housing management qualifications is strongly preferred. Skills: Excellent attention to detail, strong analytical report writing capabilities, and highly effective internal and external stakeholder management skills. Core Competencies: A resilient, "can-do" attitude with the ability to confidently navigate lone working, handle sensitive client data securely, and maintain an up-to-date knowledge of relevant welfare legislation. How to Apply: Please apply for this role online or contact Matt at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Location: Cardiff Gate (Hybrid Working) Rate: 21.44 - 24.22 per hour Hours: 35 hours per week Duration: Contract until October 2026 Hoop Professional Services & HR are delighted to be supporting a well-established national organisation in the recruitment of an Interim HR Advisor. This is an excellent opportunity to join a busy and supportive People team during a significant period of organisational change. Working closely with People Business Partners and managers across the organisation, you will play a key role in supporting employee relations activity, consultation processes and wider people initiatives. This role offers a unique opportunity to gain exposure to large-scale organisational change, consultation activity and complex employee relations matters within a highly collaborative environment. The Role Key responsibilities will include: Providing HR advice and guidance to managers and employees Supporting employee relations matters including disciplinary, grievance, absence and performance cases Assisting with organisational change and consultation activity Preparing consultation documentation and employee correspondence Supporting managers through people processes and policy application Maintaining accurate HR records and systems Producing HR reports and workforce data Contributing to wider People and Organisational Development projects About You We are keen to hear from individuals with experience in: HR Adviser, People Adviser or HR Officer roles Employee relations case management Generalist HR support Stakeholder engagement and relationship building Organisational change, consultation activity or restructuring (desirable) You will be a proactive and organised HR professional who enjoys working in a fast-paced environment and building strong relationships with stakeholders. Experience within a unionised environment would be advantageous but is not essential. What's on Offer? Hybrid working arrangement (typically 2 days per week in the office) 35-hour working week Opportunity to support a significant organisational change programme Exposure to complex employee relations and consultation activity Supportive and experienced People team Immediate start available This is a fantastic opportunity for an HR professional looking to further develop their experience within a large, values-led organisation undergoing an exciting period of transformation. Apply now!
Jun 16, 2026
Seasonal
Location: Cardiff Gate (Hybrid Working) Rate: 21.44 - 24.22 per hour Hours: 35 hours per week Duration: Contract until October 2026 Hoop Professional Services & HR are delighted to be supporting a well-established national organisation in the recruitment of an Interim HR Advisor. This is an excellent opportunity to join a busy and supportive People team during a significant period of organisational change. Working closely with People Business Partners and managers across the organisation, you will play a key role in supporting employee relations activity, consultation processes and wider people initiatives. This role offers a unique opportunity to gain exposure to large-scale organisational change, consultation activity and complex employee relations matters within a highly collaborative environment. The Role Key responsibilities will include: Providing HR advice and guidance to managers and employees Supporting employee relations matters including disciplinary, grievance, absence and performance cases Assisting with organisational change and consultation activity Preparing consultation documentation and employee correspondence Supporting managers through people processes and policy application Maintaining accurate HR records and systems Producing HR reports and workforce data Contributing to wider People and Organisational Development projects About You We are keen to hear from individuals with experience in: HR Adviser, People Adviser or HR Officer roles Employee relations case management Generalist HR support Stakeholder engagement and relationship building Organisational change, consultation activity or restructuring (desirable) You will be a proactive and organised HR professional who enjoys working in a fast-paced environment and building strong relationships with stakeholders. Experience within a unionised environment would be advantageous but is not essential. What's on Offer? Hybrid working arrangement (typically 2 days per week in the office) 35-hour working week Opportunity to support a significant organisational change programme Exposure to complex employee relations and consultation activity Supportive and experienced People team Immediate start available This is a fantastic opportunity for an HR professional looking to further develop their experience within a large, values-led organisation undergoing an exciting period of transformation. Apply now!
Senior Estates Surveyor Daily Rate: 500 - 525per day Location: Leicestershire Job Type: Interim Contract ongoing Reed is currently recruiting on behalf of the Council for a Senior Estates Surveyor in Leicester. This pivotal role involves proactive management of the Council's property portfolio, contributing significantly to operational real estate activities aligned with the Council's Strategic Plan. Day-to-day of the role: Support the Business Partner Operational Real Estate in developing asset management and investment strategies. Identify surplus and under-performing assets, developing value-add initiatives or disposal plans. Negotiate leases, lease renewals, and rent reviews, and manage day-to-day operational management of assets. Prepare complex valuations for a variety of purposes including rent, rating, insurance, and asset estimates. Monitor expenditure, prepare accounts for service charges, and manage financial aspects including budget preparation. Act as Project Manager for developments on Council land and negotiate joint use arrangements. Appoint and monitor external agents and solicitors to support transaction cases. Represent Property Services at various internal/external groups and manage key relationships with the public, council members, and senior officers. Required Skills & Qualifications: Degree or equivalent in Land Management or a related field. Full Membership of the Royal Institution of Chartered Surveyors (RICS). Extensive experience in valuing a variety of properties and for various needs. Proven experience in asset management of both leasehold and freehold properties. Strong background in Landlord and Tenant management. Experience in local government settings and familiarity with relevant laws and legislation. Proficient in financial analysis, lease management, and operational asset management. To apply please send me your updated CV, I look forward to hearing from you. Mel Applin Reed
Jun 16, 2026
Contractor
Senior Estates Surveyor Daily Rate: 500 - 525per day Location: Leicestershire Job Type: Interim Contract ongoing Reed is currently recruiting on behalf of the Council for a Senior Estates Surveyor in Leicester. This pivotal role involves proactive management of the Council's property portfolio, contributing significantly to operational real estate activities aligned with the Council's Strategic Plan. Day-to-day of the role: Support the Business Partner Operational Real Estate in developing asset management and investment strategies. Identify surplus and under-performing assets, developing value-add initiatives or disposal plans. Negotiate leases, lease renewals, and rent reviews, and manage day-to-day operational management of assets. Prepare complex valuations for a variety of purposes including rent, rating, insurance, and asset estimates. Monitor expenditure, prepare accounts for service charges, and manage financial aspects including budget preparation. Act as Project Manager for developments on Council land and negotiate joint use arrangements. Appoint and monitor external agents and solicitors to support transaction cases. Represent Property Services at various internal/external groups and manage key relationships with the public, council members, and senior officers. Required Skills & Qualifications: Degree or equivalent in Land Management or a related field. Full Membership of the Royal Institution of Chartered Surveyors (RICS). Extensive experience in valuing a variety of properties and for various needs. Proven experience in asset management of both leasehold and freehold properties. Strong background in Landlord and Tenant management. Experience in local government settings and familiarity with relevant laws and legislation. Proficient in financial analysis, lease management, and operational asset management. To apply please send me your updated CV, I look forward to hearing from you. Mel Applin Reed
Interim Business Support Officer - Education & SEND Location: Kent (Office-based 3 days per week - mandatory attendance) Contract: Interim Assignment - Initial 3 Months (with potential extension) Rate: £200 per day umbrellaWe are seeking an experienced Business Support Officer to join a busy Education & SEND service on an interim basis. This is an excellent opportunity for an organised and proactive administrator with strong customer service skills and experience supporting multi-agency teams within a public sector environment.This role requires attendance in the office three days per week , and applicants must be able to commit to this requirement. Key Responsibilities Provide proactive administrative support across Education and SEND service activities. Act as a first point of contact, delivering a professional and responsive customer service experience. Respond promptly to telephone and email enquiries while maintaining accurate records. Communicate effectively, inclusively and professionally with a wide range of stakeholders. Manage sensitive and confidential enquiries with discretion and professionalism. Coordinate appointments, schedules and diary management. Maintain databases, records and administrative systems in line with organisational procedures. Take accurate minutes and provide support for partnership and SEND-related meetings. Organise meetings, events and training sessions from planning through to delivery. Prepare documentation, reports and statutory returns as required. Ensure stakeholders receive timely and accurate updates regarding cases and service activity. Maintain accurate SEN pupil data and records in accordance with statutory requirements. Gather and collate feedback to support continuous service improvement. Essential Requirements Previous experience in a Business Support, Administrative or Coordinator role. Strong organisational skills with the ability to manage multiple priorities. Experience maintaining databases and accurate record-keeping systems. Excellent verbal and written communication skills. Ability to handle confidential and sensitive information appropriately. Strong minute-taking and meeting administration experience. Proficiency in Microsoft Office applications and administrative systems. Experience working within Education, SEND, Local Government or a similar public sector environment is highly desirable. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett on or email in your updated CV to us at Ackerman Pierce.
Jun 16, 2026
Contractor
Interim Business Support Officer - Education & SEND Location: Kent (Office-based 3 days per week - mandatory attendance) Contract: Interim Assignment - Initial 3 Months (with potential extension) Rate: £200 per day umbrellaWe are seeking an experienced Business Support Officer to join a busy Education & SEND service on an interim basis. This is an excellent opportunity for an organised and proactive administrator with strong customer service skills and experience supporting multi-agency teams within a public sector environment.This role requires attendance in the office three days per week , and applicants must be able to commit to this requirement. Key Responsibilities Provide proactive administrative support across Education and SEND service activities. Act as a first point of contact, delivering a professional and responsive customer service experience. Respond promptly to telephone and email enquiries while maintaining accurate records. Communicate effectively, inclusively and professionally with a wide range of stakeholders. Manage sensitive and confidential enquiries with discretion and professionalism. Coordinate appointments, schedules and diary management. Maintain databases, records and administrative systems in line with organisational procedures. Take accurate minutes and provide support for partnership and SEND-related meetings. Organise meetings, events and training sessions from planning through to delivery. Prepare documentation, reports and statutory returns as required. Ensure stakeholders receive timely and accurate updates regarding cases and service activity. Maintain accurate SEN pupil data and records in accordance with statutory requirements. Gather and collate feedback to support continuous service improvement. Essential Requirements Previous experience in a Business Support, Administrative or Coordinator role. Strong organisational skills with the ability to manage multiple priorities. Experience maintaining databases and accurate record-keeping systems. Excellent verbal and written communication skills. Ability to handle confidential and sensitive information appropriately. Strong minute-taking and meeting administration experience. Proficiency in Microsoft Office applications and administrative systems. Experience working within Education, SEND, Local Government or a similar public sector environment is highly desirable. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett on or email in your updated CV to us at Ackerman Pierce.
Baird And Co Recruitment Ltd
Leicester, Leicestershire
The Opportunity: We are seeking a proactive and empathetic interim Income Manager for a Social Housing provider based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Income Manager duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incoming cash payments directly to debt via the finance system. Produce comprehensive monthly and quarterly arrears, rental income, and void income reports for senior leadership and superior landlords. Handle difficult financial conversations with tenants and appointees with deep understanding and empathy to build strong rapport. Identify service weaknesses and design strategic action plans for effective income management in support of the Head of Housing. Further information about the Income Manager role: Location: Based out of our central Leicester head office, at least 2 days a week on site Salary: 17-18.50 per hour based on experience Requirements for the Income Manager role: Experience: Essential previous experience working within a housing association in an income management role, with a proven track record of reducing arrears. Knowledge: Deep knowledge of Housing Benefit regulations; a solid understanding of the Supported Housing sector and Intensive Housing Management models is highly desirable. Qualifications: CIH Level 3 qualified or holding equivalent housing management qualifications is strongly preferred. Skills: Excellent attention to detail, strong analytical report writing capabilities, and highly effective internal and external stakeholder management skills. Core Competencies: A resilient, "can-do" attitude with the ability to confidently navigate lone working, handle sensitive client data securely, and maintain an up-to-date knowledge of relevant welfare legislation. How to apply for the Income Manager role: Please apply for this role online or contact Matt at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Jun 16, 2026
Contractor
The Opportunity: We are seeking a proactive and empathetic interim Income Manager for a Social Housing provider based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Income Manager duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incoming cash payments directly to debt via the finance system. Produce comprehensive monthly and quarterly arrears, rental income, and void income reports for senior leadership and superior landlords. Handle difficult financial conversations with tenants and appointees with deep understanding and empathy to build strong rapport. Identify service weaknesses and design strategic action plans for effective income management in support of the Head of Housing. Further information about the Income Manager role: Location: Based out of our central Leicester head office, at least 2 days a week on site Salary: 17-18.50 per hour based on experience Requirements for the Income Manager role: Experience: Essential previous experience working within a housing association in an income management role, with a proven track record of reducing arrears. Knowledge: Deep knowledge of Housing Benefit regulations; a solid understanding of the Supported Housing sector and Intensive Housing Management models is highly desirable. Qualifications: CIH Level 3 qualified or holding equivalent housing management qualifications is strongly preferred. Skills: Excellent attention to detail, strong analytical report writing capabilities, and highly effective internal and external stakeholder management skills. Core Competencies: A resilient, "can-do" attitude with the ability to confidently navigate lone working, handle sensitive client data securely, and maintain an up-to-date knowledge of relevant welfare legislation. How to apply for the Income Manager role: Please apply for this role online or contact Matt at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Complaints Officer - London ICB £25 per hour (Umbrella) 3-Month Contract Hybrid (London-based) Start Date: ASAP Are you an experienced Complaints Officer with a passion for improving patient experience? A London Integrated Care Board (ICB) is seeking a skilled professional to join its team on a 3-month interim basis , supporting the effective handling and resolution of complaints across local health services. Please only apply for this role if you have previous experience working within Complaints in the NHS, your application will unfortunately not be considered otherwise. The Role As a Complaints Officer, you'll play a key role in ensuring that patient concerns are managed with compassion, transparency, and efficiency. You'll investigate complaints, coordinate responses with providers and clinical teams, and support learning and service improvement. This is an opportunity to make a direct impact on the quality of care delivered across London. What You'll Be Doing Managing a caseload of NHS complaints from first contact to final response Conducting investigations and gathering information from internal and external stakeholders Drafting high-quality, empathetic written responses Liaising with clinicians, governance teams, and partner organisations Identifying themes and supporting organisational learning Maintaining accurate records and ensuring compliance with NHS regulations What We're Looking For Strong experience in complaints handling within the NHS Excellent written and verbal communication skills Ability to work with sensitive, complex information with professionalism and empathy Organised, detail-focused, and confident managing deadlines Familiarity with NHS Complaints Regulations is highly desirable Experience within an ICB/ICS/CCG environment is an advantage
Jun 15, 2026
Seasonal
Complaints Officer - London ICB £25 per hour (Umbrella) 3-Month Contract Hybrid (London-based) Start Date: ASAP Are you an experienced Complaints Officer with a passion for improving patient experience? A London Integrated Care Board (ICB) is seeking a skilled professional to join its team on a 3-month interim basis , supporting the effective handling and resolution of complaints across local health services. Please only apply for this role if you have previous experience working within Complaints in the NHS, your application will unfortunately not be considered otherwise. The Role As a Complaints Officer, you'll play a key role in ensuring that patient concerns are managed with compassion, transparency, and efficiency. You'll investigate complaints, coordinate responses with providers and clinical teams, and support learning and service improvement. This is an opportunity to make a direct impact on the quality of care delivered across London. What You'll Be Doing Managing a caseload of NHS complaints from first contact to final response Conducting investigations and gathering information from internal and external stakeholders Drafting high-quality, empathetic written responses Liaising with clinicians, governance teams, and partner organisations Identifying themes and supporting organisational learning Maintaining accurate records and ensuring compliance with NHS regulations What We're Looking For Strong experience in complaints handling within the NHS Excellent written and verbal communication skills Ability to work with sensitive, complex information with professionalism and empathy Organised, detail-focused, and confident managing deadlines Familiarity with NHS Complaints Regulations is highly desirable Experience within an ICB/ICS/CCG environment is an advantage
Senior Planning Officer Midlands £43-48 per hour - Hybrid Working (negotiable for exceptional candidates) 3-Month Rolling Contract (likely to extend) Job Ref - 67118 A Local Authority is seeking an experienced Senior Planning Officer to join their Development Management team on an interim basis. This is an excellent opportunity to work within a supportive and well-established planning service, managing a varied caseload whilst contributing to the delivery of development across the borough. Role Specific Managing a varied caseload of planning applications ranging from householders and minor developments through to complex and small major schemes, offering scope to further develop experience on more complex and strategic applications. Leading pre-application discussions and negotiating positive outcomes with applicants, agents and key stakeholders. Preparing high-quality delegated and committee reports, presenting recommendations and defending decisions at appeal where required. Negotiating planning obligations, conditions and mitigation measures to secure policy-compliant development. Building effective relationships with councillors, consultees, developers and members of the public whilst providing sound planning advice. Providing technical guidance and support to colleagues, with opportunities to develop mentoring and leadership responsibilities. Contributing to service improvements, process development and performance targets within the Development Management function. Applying planning legislation, policy and professional judgement to a range of development proposals. About You Experience working within a Local Authority Development Management team. Confident managing your own caseload and working to statutory deadlines. Strong understanding of planning legislation, policy and Development Management processes. Experience presenting applications at Planning Committee meetings would be beneficial. Experience dealing with appeals, enforcement matters or compliance issues would be advantageous. Strong communication and stakeholder management skills. We are keen to hear from experienced Planning Officers looking to step into a Senior Planner position, as well as established Senior Planners seeking a new challenge. If you have a solid Development Management background, experience managing your own caseload and the ability to exercise sound planning judgement, we would encourage you to apply. The team can offer support and development in areas where you may not yet have exposure, making this an excellent opportunity for planners ready to take the next step in their career. Please contact Ryan Williamson on (phone number removed) for a confidential discussion on this role, or email me if you are short of time to chat.
Jun 15, 2026
Contractor
Senior Planning Officer Midlands £43-48 per hour - Hybrid Working (negotiable for exceptional candidates) 3-Month Rolling Contract (likely to extend) Job Ref - 67118 A Local Authority is seeking an experienced Senior Planning Officer to join their Development Management team on an interim basis. This is an excellent opportunity to work within a supportive and well-established planning service, managing a varied caseload whilst contributing to the delivery of development across the borough. Role Specific Managing a varied caseload of planning applications ranging from householders and minor developments through to complex and small major schemes, offering scope to further develop experience on more complex and strategic applications. Leading pre-application discussions and negotiating positive outcomes with applicants, agents and key stakeholders. Preparing high-quality delegated and committee reports, presenting recommendations and defending decisions at appeal where required. Negotiating planning obligations, conditions and mitigation measures to secure policy-compliant development. Building effective relationships with councillors, consultees, developers and members of the public whilst providing sound planning advice. Providing technical guidance and support to colleagues, with opportunities to develop mentoring and leadership responsibilities. Contributing to service improvements, process development and performance targets within the Development Management function. Applying planning legislation, policy and professional judgement to a range of development proposals. About You Experience working within a Local Authority Development Management team. Confident managing your own caseload and working to statutory deadlines. Strong understanding of planning legislation, policy and Development Management processes. Experience presenting applications at Planning Committee meetings would be beneficial. Experience dealing with appeals, enforcement matters or compliance issues would be advantageous. Strong communication and stakeholder management skills. We are keen to hear from experienced Planning Officers looking to step into a Senior Planner position, as well as established Senior Planners seeking a new challenge. If you have a solid Development Management background, experience managing your own caseload and the ability to exercise sound planning judgement, we would encourage you to apply. The team can offer support and development in areas where you may not yet have exposure, making this an excellent opportunity for planners ready to take the next step in their career. Please contact Ryan Williamson on (phone number removed) for a confidential discussion on this role, or email me if you are short of time to chat.
Neighbourhood Officer South London 4 Days Per Week in the Office Temp to Perm Opprtunity An exciting opportunity has arisen for an experienced Neighbourhood Officer to join a well-regarded Housing Association in South London on an interim basis. This is a hands-on role suited to an experienced housing professional who is confident managing a varied neighbourhood patch and delivering a high-quality tenancy management service to residents. You will play a key role in supporting tenants, resolving complex housing issues and ensuring neighbourhood standards are maintained. Working closely with operational teams and residents alike, you will be responsible for managing a broad range of housing management duties including tenancy management, anti-social behaviour, income recovery, estate management and resident engagement. Key Responsibilities Managing a full tenancy management caseload across a designated patch Dealing with anti-social behaviour, neighbour disputes and tenancy breaches Supporting tenants with sustainment and welfare-related matters Managing rent arrears and income recovery processes Conducting estate inspections and ensuring communal areas are maintained Handling void inspections and supporting the lettings process Liaising with contractors, local authorities and external agencies Preparing legal documentation and attending court where required Promoting resident engagement and supporting tenant involvement initiatives About You To be considered, you will need: Extensive experience within social housing or neighbourhood management Strong knowledge of housing legislation and tenancy management Proven experience managing ASB and complex tenancy cases Experience handling rent arrears and income recovery Excellent communication and stakeholder management skills The ability to work independently whilst managing a busy and varied caseload Experience using housing management systems and Microsoft Office Additional Information South London based 4 days per week office-based Collaborative and supportive working environment Immediate start available Competitive hourly rate depending on experience If you are an experienced Neighbourhood Officer looking for your next interim opportunity and are comfortable working in a fast-paced housing environment, please apply with your updated CV.
Jun 13, 2026
Contractor
Neighbourhood Officer South London 4 Days Per Week in the Office Temp to Perm Opprtunity An exciting opportunity has arisen for an experienced Neighbourhood Officer to join a well-regarded Housing Association in South London on an interim basis. This is a hands-on role suited to an experienced housing professional who is confident managing a varied neighbourhood patch and delivering a high-quality tenancy management service to residents. You will play a key role in supporting tenants, resolving complex housing issues and ensuring neighbourhood standards are maintained. Working closely with operational teams and residents alike, you will be responsible for managing a broad range of housing management duties including tenancy management, anti-social behaviour, income recovery, estate management and resident engagement. Key Responsibilities Managing a full tenancy management caseload across a designated patch Dealing with anti-social behaviour, neighbour disputes and tenancy breaches Supporting tenants with sustainment and welfare-related matters Managing rent arrears and income recovery processes Conducting estate inspections and ensuring communal areas are maintained Handling void inspections and supporting the lettings process Liaising with contractors, local authorities and external agencies Preparing legal documentation and attending court where required Promoting resident engagement and supporting tenant involvement initiatives About You To be considered, you will need: Extensive experience within social housing or neighbourhood management Strong knowledge of housing legislation and tenancy management Proven experience managing ASB and complex tenancy cases Experience handling rent arrears and income recovery Excellent communication and stakeholder management skills The ability to work independently whilst managing a busy and varied caseload Experience using housing management systems and Microsoft Office Additional Information South London based 4 days per week office-based Collaborative and supportive working environment Immediate start available Competitive hourly rate depending on experience If you are an experienced Neighbourhood Officer looking for your next interim opportunity and are comfortable working in a fast-paced housing environment, please apply with your updated CV.
SEND Tribunal Officer Interim Contract Initial 4-month contract Potential extension available Daily rate: £350 £400 Oxford office available We are seeking an experienced SEND Tribunal Officer for an initial 4-month contract, with strong potential for extension. This is a predominantly remote working position. Occasional office attendance may be required, although this is unlikely to be more than once per term. Key Responsibilities Lead and manage allocated SENDIST cases to ensure effective case progression. Manage Tribunal processes to ensure all legal deadlines are met and case preparation complies with Tribunal rules and procedures. Lead and attend Way Forward meetings, mediation meetings, and pre-Tribunal meetings as required. Represent the Local Authority at SEND Tribunals where necessary. Provide professional support, challenge, guidance, and training to Headteachers, SENCOs, Governing Bodies, and Academy Trusts to ensure compliance with the SEND Code of Practice and Disability Discrimination legislation. Work closely with schools and partner agencies to ensure adherence to statutory timescales outlined within the SEND Code of Practice. Maintain effective communication with statutory and voluntary sector partners, including attendance at multi-agency planning meetings and child protection case conferences where required. Keep fully up to date with legislative changes, policy updates, procedures, and current guidance, ensuring relevant stakeholders remain informed of developments. Requirements Proven experience managing SEND Tribunal cases within a Local Authority setting. Strong understanding of SEND legislation, SENDIST processes, and the SEND Code of Practice. Experience representing Local Authorities at Tribunal hearings. Excellent stakeholder management and communication skills. Enhanced DBS clearance required. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Jun 12, 2026
Contractor
SEND Tribunal Officer Interim Contract Initial 4-month contract Potential extension available Daily rate: £350 £400 Oxford office available We are seeking an experienced SEND Tribunal Officer for an initial 4-month contract, with strong potential for extension. This is a predominantly remote working position. Occasional office attendance may be required, although this is unlikely to be more than once per term. Key Responsibilities Lead and manage allocated SENDIST cases to ensure effective case progression. Manage Tribunal processes to ensure all legal deadlines are met and case preparation complies with Tribunal rules and procedures. Lead and attend Way Forward meetings, mediation meetings, and pre-Tribunal meetings as required. Represent the Local Authority at SEND Tribunals where necessary. Provide professional support, challenge, guidance, and training to Headteachers, SENCOs, Governing Bodies, and Academy Trusts to ensure compliance with the SEND Code of Practice and Disability Discrimination legislation. Work closely with schools and partner agencies to ensure adherence to statutory timescales outlined within the SEND Code of Practice. Maintain effective communication with statutory and voluntary sector partners, including attendance at multi-agency planning meetings and child protection case conferences where required. Keep fully up to date with legislative changes, policy updates, procedures, and current guidance, ensuring relevant stakeholders remain informed of developments. Requirements Proven experience managing SEND Tribunal cases within a Local Authority setting. Strong understanding of SEND legislation, SENDIST processes, and the SEND Code of Practice. Experience representing Local Authorities at Tribunal hearings. Excellent stakeholder management and communication skills. Enhanced DBS clearance required. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Job Title: Financial Resilience Officer Location: Devon, United Kingdom (TQ12 4XX) Rate: £21.50 - £22.90 per hour Contract: Interim Start Date: 1 June 2026 End Date: 31 August 2026 Hours: 15 per week (ideally over 3 days; 2 days considered) About the Role We are seeking a Financial Resilience Officer to support financially vulnerable residents across Devon. You will work with individuals to identify financial difficulties, assess entitlement to support, and help build long-term financial resilience through joined-up working with internal teams, external agencies, and community organisations. Key Responsibilities Assess residents' financial needs and vulnerability Identify entitlement to welfare and council support schemes Provide discretionary payments where appropriate Maximise income through benefit checks and referrals Support residents through sensitive and complex conversations Assess homelessness duties where required Make referrals to external support services Work with internal teams to support early intervention Record casework accurately and monitor progress Track spend and ensure compliance with budgets Promote equality, safeguarding, and trauma-informed practice Contribute to service improvement and multi-agency working Key Skills & Behaviours Strong assessment and problem-solving skills Confident communication with vulnerable individuals Ability to work in a trauma-informed and person-centred way Good understanding of financial support systems (desirable) Strong teamwork and partnership working skills Accurate record keeping and attention to detail Ability to manage priorities and workloads Send your CV or contact: Nomvula Mojela (phone number removed) (url removed)
Jun 11, 2026
Contractor
Job Title: Financial Resilience Officer Location: Devon, United Kingdom (TQ12 4XX) Rate: £21.50 - £22.90 per hour Contract: Interim Start Date: 1 June 2026 End Date: 31 August 2026 Hours: 15 per week (ideally over 3 days; 2 days considered) About the Role We are seeking a Financial Resilience Officer to support financially vulnerable residents across Devon. You will work with individuals to identify financial difficulties, assess entitlement to support, and help build long-term financial resilience through joined-up working with internal teams, external agencies, and community organisations. Key Responsibilities Assess residents' financial needs and vulnerability Identify entitlement to welfare and council support schemes Provide discretionary payments where appropriate Maximise income through benefit checks and referrals Support residents through sensitive and complex conversations Assess homelessness duties where required Make referrals to external support services Work with internal teams to support early intervention Record casework accurately and monitor progress Track spend and ensure compliance with budgets Promote equality, safeguarding, and trauma-informed practice Contribute to service improvement and multi-agency working Key Skills & Behaviours Strong assessment and problem-solving skills Confident communication with vulnerable individuals Ability to work in a trauma-informed and person-centred way Good understanding of financial support systems (desirable) Strong teamwork and partnership working skills Accurate record keeping and attention to detail Ability to manage priorities and workloads Send your CV or contact: Nomvula Mojela (phone number removed) (url removed)
We are seeking an experienced Technical Officer to join our Home Improvement Service. This is an excellent opportunity for a qualified building professional with experience in surveying, housing adaptations, grants, and project management to support vulnerable residents and improve housing standards across the borough. You will support the Principal Housing Improvement Officer in delivering an efficient Home Improvement Service, assessing adaptation requirements, designing solutions, and managing building works from inception through to completion. 19.86 per hour 36 Hours per Week 12-Month Contract Hybrid Working (Office / Site / Home Based) Key Responsibilities: Assess adaptation requirements in line with relevant legislation and housing standards. Conduct property inspections and surveys relating to Disabled Facilities Grants (DFGs), housing renewal, and improvement works. Prepare detailed plans, specifications, schedules of work, and technical drawings. Use CAD systems to produce and amend drawings. Manage housing grant and loan cases from initial enquiry through to project completion. Liaise with clients, Occupational Therapists, contractors, and partner agencies to develop practical and cost-effective adaptation solutions. Administer building contracts and monitor contractors' performance and quality of workmanship. Undertake interim and final inspections, valuations, and certification of completed works. Ensure compliance with Building Regulations, Planning Regulations, Health & Safety legislation, and Council policies. Provide technical advice to residents and colleagues regarding housing improvements and adaptations. Essential Requirements: HNC/HND in Building Construction, Building Surveying, or a related discipline (or equivalent qualification/experience). Ability to use CAD drawing systems. Experience carrying out property inspections, surveys, and preparing technical specifications. Knowledge of building construction, maintenance, repairs, and adaptations. Understanding of relevant legislation, Building Regulations, Health & Safety requirements, and housing standards. Strong project management and organisational skills. Ability to travel independently throughout the borough, preferably by car. If you have a background in building surveying, housing adaptations, technical inspections, or property improvement projects and are looking for your next contract opportunity, we'd like to hear from you.
Jun 11, 2026
Contractor
We are seeking an experienced Technical Officer to join our Home Improvement Service. This is an excellent opportunity for a qualified building professional with experience in surveying, housing adaptations, grants, and project management to support vulnerable residents and improve housing standards across the borough. You will support the Principal Housing Improvement Officer in delivering an efficient Home Improvement Service, assessing adaptation requirements, designing solutions, and managing building works from inception through to completion. 19.86 per hour 36 Hours per Week 12-Month Contract Hybrid Working (Office / Site / Home Based) Key Responsibilities: Assess adaptation requirements in line with relevant legislation and housing standards. Conduct property inspections and surveys relating to Disabled Facilities Grants (DFGs), housing renewal, and improvement works. Prepare detailed plans, specifications, schedules of work, and technical drawings. Use CAD systems to produce and amend drawings. Manage housing grant and loan cases from initial enquiry through to project completion. Liaise with clients, Occupational Therapists, contractors, and partner agencies to develop practical and cost-effective adaptation solutions. Administer building contracts and monitor contractors' performance and quality of workmanship. Undertake interim and final inspections, valuations, and certification of completed works. Ensure compliance with Building Regulations, Planning Regulations, Health & Safety legislation, and Council policies. Provide technical advice to residents and colleagues regarding housing improvements and adaptations. Essential Requirements: HNC/HND in Building Construction, Building Surveying, or a related discipline (or equivalent qualification/experience). Ability to use CAD drawing systems. Experience carrying out property inspections, surveys, and preparing technical specifications. Knowledge of building construction, maintenance, repairs, and adaptations. Understanding of relevant legislation, Building Regulations, Health & Safety requirements, and housing standards. Strong project management and organisational skills. Ability to travel independently throughout the borough, preferably by car. If you have a background in building surveying, housing adaptations, technical inspections, or property improvement projects and are looking for your next contract opportunity, we'd like to hear from you.
Town Planning Officer Coventry 24.05 per hour Umbrella Interim Contract A Local Authority is seeking an experienced Town Planning Officer to join its Development Management team and support the delivery of an efficient and effective Development Control Service. Key Responsibilities Process a wide range of planning applications from registration through to determination. Undertake consultations, negotiations and exercise delegated authority where appropriate. Prepare written statements for planning appeals and present evidence at hearings. Deal with the discharge of planning conditions and monitor development implementation. Negotiate and assist with Section 106 agreements. Present reports and recommendations to Planning Committee when required. Attend public meetings and engage with applicants, consultees and local communities. Process Tree Preservation Orders (TPOs), applications for works to trees and matters relating to High Hedges. Develop working relationships with related services including Building Control and Planning Policy. Requirements Qualified Town Planner (RTPI accredited or equivalent). Experience within Development Control/Development Management. Strong knowledge of planning legislation, policy and guidance. Experience of handling planning applications, appeals and enforcement matters. Understanding of Section 106 agreements and development monitoring. Excellent communication, negotiation and report-writing skills. Ability to manage a varied caseload and work effectively within a local authority environment.
Jun 11, 2026
Contractor
Town Planning Officer Coventry 24.05 per hour Umbrella Interim Contract A Local Authority is seeking an experienced Town Planning Officer to join its Development Management team and support the delivery of an efficient and effective Development Control Service. Key Responsibilities Process a wide range of planning applications from registration through to determination. Undertake consultations, negotiations and exercise delegated authority where appropriate. Prepare written statements for planning appeals and present evidence at hearings. Deal with the discharge of planning conditions and monitor development implementation. Negotiate and assist with Section 106 agreements. Present reports and recommendations to Planning Committee when required. Attend public meetings and engage with applicants, consultees and local communities. Process Tree Preservation Orders (TPOs), applications for works to trees and matters relating to High Hedges. Develop working relationships with related services including Building Control and Planning Policy. Requirements Qualified Town Planner (RTPI accredited or equivalent). Experience within Development Control/Development Management. Strong knowledge of planning legislation, policy and guidance. Experience of handling planning applications, appeals and enforcement matters. Understanding of Section 106 agreements and development monitoring. Excellent communication, negotiation and report-writing skills. Ability to manage a varied caseload and work effectively within a local authority environment.
Location: Remote Rate: Up to 55 per hour Hours: 37 hours per week across 5 days Start: ASAP Contract: Interim Lynx Employment Services are recruiting for an experienced Property Lawyer to support our client on an interim basis. This is an excellent opportunity for a qualified legal professional with strong local government property law experience to join a busy legal team. The role can be carried out remotely, although candidates must be available to work 37 hours per week across five days. Key Responsibilities Manage a varied caseload of commercial and residential property matters. Draft, review and negotiate legal documentation including leases, licences, transfers and easements. Provide legal advice on acquisitions, disposals and development projects. Support regeneration, housing and corporate property transactions. Advise internal stakeholders and senior officers on property-related legal issues. Ensure compliance with relevant legislation and council policies. Requirements Qualified Solicitor, Barrister or Chartered Legal Executive. Significant experience in property law, ideally within a local authority environment. Strong knowledge of commercial property transactions and land law. Ability to manage a busy caseload independently. Excellent communication and stakeholder management skills. If you are an experienced Property Lawyer available for an immediate start and seeking a flexible remote opportunity, we'd love to hear from you.
Jun 11, 2026
Full time
Location: Remote Rate: Up to 55 per hour Hours: 37 hours per week across 5 days Start: ASAP Contract: Interim Lynx Employment Services are recruiting for an experienced Property Lawyer to support our client on an interim basis. This is an excellent opportunity for a qualified legal professional with strong local government property law experience to join a busy legal team. The role can be carried out remotely, although candidates must be available to work 37 hours per week across five days. Key Responsibilities Manage a varied caseload of commercial and residential property matters. Draft, review and negotiate legal documentation including leases, licences, transfers and easements. Provide legal advice on acquisitions, disposals and development projects. Support regeneration, housing and corporate property transactions. Advise internal stakeholders and senior officers on property-related legal issues. Ensure compliance with relevant legislation and council policies. Requirements Qualified Solicitor, Barrister or Chartered Legal Executive. Significant experience in property law, ideally within a local authority environment. Strong knowledge of commercial property transactions and land law. Ability to manage a busy caseload independently. Excellent communication and stakeholder management skills. If you are an experienced Property Lawyer available for an immediate start and seeking a flexible remote opportunity, we'd love to hear from you.
Are you passionate about preventing homelessness and helping people secure safe, sustainable housing? A West London local authority is looking for a dedicated and experienced Housing Advice & Homeless Prevention Officer to join their team for a 6-month interim contract. In this role, you'll deliver high-quality housing advice, assess homeless applications under Part VII of the Housing Act 1996, and proactively prevent homelessness through early intervention, tenancy sustainment, and effective use of housing options. You'll manage a busy and varied caseload, working with individuals and families at risk of homelessness. Strong communication, a detailed understanding of housing legislation, and a problem-solving mindset are essential. This is a hybrid role, with a minimum of 3 days per week in-office required. Key Responsibilities: Provide tailored, accurate housing advice and support to residents Assess homelessness applications and determine the Council's statutory duties Prevent homelessness through intervention, support, and referrals Manage complex casework to support move-on from temporary accommodation Advise on tenancy rights, rent arrears, benefits, and Right to Buy Work closely with private landlords, support services, and internal teams Identify and respond to safeguarding concerns, acting as lead where required Maintain accurate case records and support service performance targets Help manage departmental budgets and follow procurement procedures Suggest improvements to processes and contribute to service development Participate in cross-cutting projects and maintain ongoing professional development How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Oct 08, 2025
Contractor
Are you passionate about preventing homelessness and helping people secure safe, sustainable housing? A West London local authority is looking for a dedicated and experienced Housing Advice & Homeless Prevention Officer to join their team for a 6-month interim contract. In this role, you'll deliver high-quality housing advice, assess homeless applications under Part VII of the Housing Act 1996, and proactively prevent homelessness through early intervention, tenancy sustainment, and effective use of housing options. You'll manage a busy and varied caseload, working with individuals and families at risk of homelessness. Strong communication, a detailed understanding of housing legislation, and a problem-solving mindset are essential. This is a hybrid role, with a minimum of 3 days per week in-office required. Key Responsibilities: Provide tailored, accurate housing advice and support to residents Assess homelessness applications and determine the Council's statutory duties Prevent homelessness through intervention, support, and referrals Manage complex casework to support move-on from temporary accommodation Advise on tenancy rights, rent arrears, benefits, and Right to Buy Work closely with private landlords, support services, and internal teams Identify and respond to safeguarding concerns, acting as lead where required Maintain accurate case records and support service performance targets Help manage departmental budgets and follow procurement procedures Suggest improvements to processes and contribute to service development Participate in cross-cutting projects and maintain ongoing professional development How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Connect2Luton are excited to recruit a S106 Monitoring Officer on behalf of Luton Borough Council. Main purpose of position: To assist in the proactive procurement and management of developer contributions through the Section 106 (S106) Agreements and/or Community Infrastructure Levy. Identify and implement stringent S106 monitoring processes with internal and external stakeholders. This should include setting up formal delegated processes for drawing down S106 contributions and monitoring and approving spend by the relevant departments. To respond to key national changes in policy, practice, and legislation governing S106/CIL/National Infrastructure Levy collection, monitoring, spend and reporting. This will include providing assistance and leading on implementing organisational and procedural changes within the Council. Introduce processes to enforce non-compliant S106 developments, including setting up a governance process for securing and allocating S106 funds, and internal officer working groups. Provide assistance and guidance in reviewing and drafting planning policy documents seeking S016 contributions. Monitor all S106 and conditional requirements arising from the operation of London Luton Airport and developments on associated land. Assist planning officers and the Council's Solicitor in negotiation of S106 agreements. You will be responsible to: Analyse, appraise and understand complex S106 and legal agreements. To assist in the proactive procurement and management of developer contributions through the Section 106 (S106) Agreements and/or Community Infrastructure Levy. Being able to understand complex planning applications, conditions and approved drawings. Undertake further analysis and site inspections as appropriate, providing detailed and complex reports and recommendations for the Head of Planning's consideration and presenting reports to Development Control Committee if required. Respond to key national changes in policy, practice, and legislation governing S106/CIL/National Infrastructure Levy collection, monitoring, spend and reporting. Providing assistance and leading on implementing organisational and procedural changes within the Council. Manage guidance to other members of a development control team and ensure that the Division's aims and performance standard are met through cohesive customer focused and professional approach. Manage the introduction of processes to enforce non-compliant S106 developments, including setting up a governance process for securing and allocating S106 funds, and internal officer working groups. Be the expert lead providing general professional and interpretative advice to members of the public, professional advisers and to applicants. Advise, collaborate and negotiate both internally and with external clients / agencies, in the monitoring of S106 agreements and conditions. Manage the introduction of processes to enforce non-compliant S106 developments, including setting up a governance process for securing and allocating S106 funds, and internal officer working groups. Be the expert lead to monitor all S106 and conditional requirements arising from the operation of London Luton Airport and developments on associated land. Skills and Experience: In-depth experience of Planning work in a Local Planning Authority or equivalent experience of monitoring processes particularly in relation to developments or legal agreements Demonstrable experience of general office practices and procedures, particularly in the use of computers Demonstrable communication skills able to deal with internal and external stakeholders Good literacy skills - able to write clear, concise reports Ability to manage a complex caseload or range of projects Able to plan, organise and prioritise own workload to meet targets and deadlines Able to follow and to use own initiative within procedures and guidelines Able to participate in multi-disciplinary working with a range of partners Able to undertake complex analytical investigation, evaluation and judgement, promoting solutions based on detailed specialist knowledge, experience and political sensibility. Able to write and present complex, concise and accurate reports which will contain specialist, technical and strategic information Demonstrable command of the principles and practices of Town Planning and of the Enforcement provisions of the Town and Country Planning Act Demonstrable knowledge of Local Planning Authority responsibilities and duties including Development Control procedures Degree in Town and Country Planning OR equivalent qualification OR equivalent experience Able to attend, traverse and make visual inspections on sites and attend meetings throughout the Borough About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Oct 06, 2025
Contractor
Connect2Luton are excited to recruit a S106 Monitoring Officer on behalf of Luton Borough Council. Main purpose of position: To assist in the proactive procurement and management of developer contributions through the Section 106 (S106) Agreements and/or Community Infrastructure Levy. Identify and implement stringent S106 monitoring processes with internal and external stakeholders. This should include setting up formal delegated processes for drawing down S106 contributions and monitoring and approving spend by the relevant departments. To respond to key national changes in policy, practice, and legislation governing S106/CIL/National Infrastructure Levy collection, monitoring, spend and reporting. This will include providing assistance and leading on implementing organisational and procedural changes within the Council. Introduce processes to enforce non-compliant S106 developments, including setting up a governance process for securing and allocating S106 funds, and internal officer working groups. Provide assistance and guidance in reviewing and drafting planning policy documents seeking S016 contributions. Monitor all S106 and conditional requirements arising from the operation of London Luton Airport and developments on associated land. Assist planning officers and the Council's Solicitor in negotiation of S106 agreements. You will be responsible to: Analyse, appraise and understand complex S106 and legal agreements. To assist in the proactive procurement and management of developer contributions through the Section 106 (S106) Agreements and/or Community Infrastructure Levy. Being able to understand complex planning applications, conditions and approved drawings. Undertake further analysis and site inspections as appropriate, providing detailed and complex reports and recommendations for the Head of Planning's consideration and presenting reports to Development Control Committee if required. Respond to key national changes in policy, practice, and legislation governing S106/CIL/National Infrastructure Levy collection, monitoring, spend and reporting. Providing assistance and leading on implementing organisational and procedural changes within the Council. Manage guidance to other members of a development control team and ensure that the Division's aims and performance standard are met through cohesive customer focused and professional approach. Manage the introduction of processes to enforce non-compliant S106 developments, including setting up a governance process for securing and allocating S106 funds, and internal officer working groups. Be the expert lead providing general professional and interpretative advice to members of the public, professional advisers and to applicants. Advise, collaborate and negotiate both internally and with external clients / agencies, in the monitoring of S106 agreements and conditions. Manage the introduction of processes to enforce non-compliant S106 developments, including setting up a governance process for securing and allocating S106 funds, and internal officer working groups. Be the expert lead to monitor all S106 and conditional requirements arising from the operation of London Luton Airport and developments on associated land. Skills and Experience: In-depth experience of Planning work in a Local Planning Authority or equivalent experience of monitoring processes particularly in relation to developments or legal agreements Demonstrable experience of general office practices and procedures, particularly in the use of computers Demonstrable communication skills able to deal with internal and external stakeholders Good literacy skills - able to write clear, concise reports Ability to manage a complex caseload or range of projects Able to plan, organise and prioritise own workload to meet targets and deadlines Able to follow and to use own initiative within procedures and guidelines Able to participate in multi-disciplinary working with a range of partners Able to undertake complex analytical investigation, evaluation and judgement, promoting solutions based on detailed specialist knowledge, experience and political sensibility. Able to write and present complex, concise and accurate reports which will contain specialist, technical and strategic information Demonstrable command of the principles and practices of Town Planning and of the Enforcement provisions of the Town and Country Planning Act Demonstrable knowledge of Local Planning Authority responsibilities and duties including Development Control procedures Degree in Town and Country Planning OR equivalent qualification OR equivalent experience Able to attend, traverse and make visual inspections on sites and attend meetings throughout the Borough About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Carrington West are assisting their local authority client based in Essex in the search for an Interim Senior Planning Officer to join their Development Management team on an initial 3-month contract. We have an exciting opportunity for a motivated and energetic planning professional who can demonstrate the qualities to successfully deal with an interesting and varied caseload of planning applications, primarily consisting of Complex Minor and Small Scale Major applications - this will be a mixture of Full applications and pre-applications. This post can be offered on a hybrid basis with weekly site visits. To apply for these roles, it is essential that you have worked as a development management case officer in a local authority planning department or at an equivalent level in a private practice. The successful candidates must have good fundamental and technical knowledge and understanding of all relevant planning legislation and policies. You will need to have excellent communication and negotiation skills as you will be working in a team environment, as well as dealing with other professionals. We are looking for a motivated self-starter with a can-do attitude. It would be beneficial to hold a Post-graduate degree in planning, regeneration or a related discipline, and have the eligibility for membership of RTPI. The council are looking for candidates who will be able to hit the ground running and are offering flexible working arrangements. Carrington West Pay Rate - Up to £45per/hour Job Ref - 60928 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Oct 02, 2025
Contractor
Carrington West are assisting their local authority client based in Essex in the search for an Interim Senior Planning Officer to join their Development Management team on an initial 3-month contract. We have an exciting opportunity for a motivated and energetic planning professional who can demonstrate the qualities to successfully deal with an interesting and varied caseload of planning applications, primarily consisting of Complex Minor and Small Scale Major applications - this will be a mixture of Full applications and pre-applications. This post can be offered on a hybrid basis with weekly site visits. To apply for these roles, it is essential that you have worked as a development management case officer in a local authority planning department or at an equivalent level in a private practice. The successful candidates must have good fundamental and technical knowledge and understanding of all relevant planning legislation and policies. You will need to have excellent communication and negotiation skills as you will be working in a team environment, as well as dealing with other professionals. We are looking for a motivated self-starter with a can-do attitude. It would be beneficial to hold a Post-graduate degree in planning, regeneration or a related discipline, and have the eligibility for membership of RTPI. The council are looking for candidates who will be able to hit the ground running and are offering flexible working arrangements. Carrington West Pay Rate - Up to £45per/hour Job Ref - 60928 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.