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Starting Point Recruitment
Senior Business Analyst
Starting Point Recruitment
Job Title: Senior Business Analyst Salary: £70,000 - £80,000 Per Year + Company Benefits Location: Buckinghamshire Job Type: Permanent, Full Time "Please note visa sponsorship is not available for this position" Are you a Business Analyst who enjoys bridging the gap between technology and business operations? Would you like to work with stakeholders across Manufacturing, Supply Chain, Quality, and Engineering to deliver business-critical technology solutions? Do you thrive on gathering requirements, improving processes, driving system enhancements, and ensuring technology delivers real business value? We're recruiting on behalf of a leading global organisation seeking an experienced Business Analyst to join a high-performing IT function supporting manufacturing and operational systems. This is an opportunity to play a key role in shaping technology solutions across a highly regulated and innovative environment. The Role: As a Business Analyst, you will be responsible for the design, enhancement, implementation and ongoing support of business-critical applications and systems. Acting as a trusted advisor to both business and technical teams, you will ensure technology solutions align with operational requirements while identifying opportunities for process improvement and digital transformation. You will play a key role throughout the entire project lifecycle, from requirements gathering and solution design through to testing, deployment and ongoing support. Key Responsibilities: Act as a subject matter expert for Manufacturing, Supply Chain, Quality and Engineering-related business systems and applications. Gather, analyse, document and manage business, functional and technical requirements from stakeholders. Work closely with business teams to identify opportunities for process improvement, automation and enhanced system functionality. Support the implementation, enhancement and integration of enterprise applications and technology solutions. Facilitate workshops, design sessions and stakeholder meetings to define business needs and solution requirements. Coordinate User Acceptance Testing (UAT), system testing and validation activities to ensure successful project delivery. Conduct impact assessments for system changes, upgrades and new functionality. Support system integrations, data migration activities and application enhancements. Manage application configuration changes in line with established governance and change management procedures. Develop and maintain process documentation, knowledge base articles and support materials. Organise and contribute to technology roadmap discussions with business and IT stakeholders. Collaborate with cross-functional teams to ensure solutions meet operational and regulatory requirements. Support application releases, upgrades and post-deployment activities. Build strong working relationships with stakeholders across multiple business functions and geographical locations. Help drive continuous improvement initiatives and support long-term digital transformation strategies. Skills & Experience: Previous experience working as a Business Analyst within a regulated environment, supporting operational, supply chain, or business-critical systems. Strong understanding of end-to-end Manufacturing and Supply Chain business processes. Experience gathering and documenting business, functional and technical requirements. Proven ability to work with stakeholders at all levels across both business and technical teams. Experience supporting enterprise business systems and application landscapes. Strong analytical and problem-solving skills with the ability to identify practical business solutions. Excellent communication, facilitation and stakeholder management skills. Experience coordinating testing activities and supporting system implementations. Ability to manage multiple priorities and work effectively in a fast-paced environment. Requirements: Experience with ERP systems, Manufacturing Systems, Asset Management Systems or Supply Chain applications. Knowledge of Order-to-Cash and Plan-to-Make business processes. Experience with SAP MM and Warehouse Management solutions. Exposure to Maximo, Tableau, SQL, AWS or similar enterprise technologies. Understanding of system integrations, data migration and analytics platforms. Experience working within Agile, Scrum or other project delivery methodologies. Familiarity with regulated environments, change control processes and compliance-driven systems. What's in it for You? Competitive salary of up to £80,000 plus benefits. Hybrid working model. Opportunity to work on business-critical transformation programmes. Exposure to enterprise-scale technology platforms and projects. Career development and progression opportunities. Collaborative and supportive working environment. The chance to influence technology strategy and business process improvement initiatives. "Please apply with your most up to date CV and a member of the team will be in touch shortly"
Jun 16, 2026
Full time
Job Title: Senior Business Analyst Salary: £70,000 - £80,000 Per Year + Company Benefits Location: Buckinghamshire Job Type: Permanent, Full Time "Please note visa sponsorship is not available for this position" Are you a Business Analyst who enjoys bridging the gap between technology and business operations? Would you like to work with stakeholders across Manufacturing, Supply Chain, Quality, and Engineering to deliver business-critical technology solutions? Do you thrive on gathering requirements, improving processes, driving system enhancements, and ensuring technology delivers real business value? We're recruiting on behalf of a leading global organisation seeking an experienced Business Analyst to join a high-performing IT function supporting manufacturing and operational systems. This is an opportunity to play a key role in shaping technology solutions across a highly regulated and innovative environment. The Role: As a Business Analyst, you will be responsible for the design, enhancement, implementation and ongoing support of business-critical applications and systems. Acting as a trusted advisor to both business and technical teams, you will ensure technology solutions align with operational requirements while identifying opportunities for process improvement and digital transformation. You will play a key role throughout the entire project lifecycle, from requirements gathering and solution design through to testing, deployment and ongoing support. Key Responsibilities: Act as a subject matter expert for Manufacturing, Supply Chain, Quality and Engineering-related business systems and applications. Gather, analyse, document and manage business, functional and technical requirements from stakeholders. Work closely with business teams to identify opportunities for process improvement, automation and enhanced system functionality. Support the implementation, enhancement and integration of enterprise applications and technology solutions. Facilitate workshops, design sessions and stakeholder meetings to define business needs and solution requirements. Coordinate User Acceptance Testing (UAT), system testing and validation activities to ensure successful project delivery. Conduct impact assessments for system changes, upgrades and new functionality. Support system integrations, data migration activities and application enhancements. Manage application configuration changes in line with established governance and change management procedures. Develop and maintain process documentation, knowledge base articles and support materials. Organise and contribute to technology roadmap discussions with business and IT stakeholders. Collaborate with cross-functional teams to ensure solutions meet operational and regulatory requirements. Support application releases, upgrades and post-deployment activities. Build strong working relationships with stakeholders across multiple business functions and geographical locations. Help drive continuous improvement initiatives and support long-term digital transformation strategies. Skills & Experience: Previous experience working as a Business Analyst within a regulated environment, supporting operational, supply chain, or business-critical systems. Strong understanding of end-to-end Manufacturing and Supply Chain business processes. Experience gathering and documenting business, functional and technical requirements. Proven ability to work with stakeholders at all levels across both business and technical teams. Experience supporting enterprise business systems and application landscapes. Strong analytical and problem-solving skills with the ability to identify practical business solutions. Excellent communication, facilitation and stakeholder management skills. Experience coordinating testing activities and supporting system implementations. Ability to manage multiple priorities and work effectively in a fast-paced environment. Requirements: Experience with ERP systems, Manufacturing Systems, Asset Management Systems or Supply Chain applications. Knowledge of Order-to-Cash and Plan-to-Make business processes. Experience with SAP MM and Warehouse Management solutions. Exposure to Maximo, Tableau, SQL, AWS or similar enterprise technologies. Understanding of system integrations, data migration and analytics platforms. Experience working within Agile, Scrum or other project delivery methodologies. Familiarity with regulated environments, change control processes and compliance-driven systems. What's in it for You? Competitive salary of up to £80,000 plus benefits. Hybrid working model. Opportunity to work on business-critical transformation programmes. Exposure to enterprise-scale technology platforms and projects. Career development and progression opportunities. Collaborative and supportive working environment. The chance to influence technology strategy and business process improvement initiatives. "Please apply with your most up to date CV and a member of the team will be in touch shortly"
Experis
Product Owner
Experis
Product Owner Rate 782 Clearance required: SC Cleared + NPPV3 Location: Remote with some occasional travel to workshops but every few months Key Responsibilities: Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery. Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service. Ownership of your team's product backlog, in alignment with wider program plan, monthly objectives, platform workstreams, priorities and managed user expectations. Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners. Managing user expectations and coaching them on best product practice Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies. Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe. Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities. Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement. Essential Skills and Experience: Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector. Experience working with Platform Infrastructure (AWS) components as product propositions and solutions. Proven experience managing user stakeholders in a milestone driven environment. Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centered design and GDS framework. Ability to influence and coach at all levels. Confidence in managing expectations and decision-making on prioritization. Competency with Atlassian Jira and Confluence toolsets. Familiarity with addressing complex challenges and business needs through tailored approaches. Ability to communicate effectively with technical and non-technical audiences. Knowledge of government policies, regulations, and digital standards. Ability to work independently as well as part of a team. 'This role requires additional vetting, which means this could take longer than our normal onboarding process. You will require additional vetting for this position, which means the process can take longer than the usual onboarding process with Capgemini. Please do not hesitate to get in touch if you have any queries.' If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 16, 2026
Contractor
Product Owner Rate 782 Clearance required: SC Cleared + NPPV3 Location: Remote with some occasional travel to workshops but every few months Key Responsibilities: Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery. Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service. Ownership of your team's product backlog, in alignment with wider program plan, monthly objectives, platform workstreams, priorities and managed user expectations. Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners. Managing user expectations and coaching them on best product practice Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies. Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe. Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities. Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement. Essential Skills and Experience: Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector. Experience working with Platform Infrastructure (AWS) components as product propositions and solutions. Proven experience managing user stakeholders in a milestone driven environment. Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centered design and GDS framework. Ability to influence and coach at all levels. Confidence in managing expectations and decision-making on prioritization. Competency with Atlassian Jira and Confluence toolsets. Familiarity with addressing complex challenges and business needs through tailored approaches. Ability to communicate effectively with technical and non-technical audiences. Knowledge of government policies, regulations, and digital standards. Ability to work independently as well as part of a team. 'This role requires additional vetting, which means this could take longer than our normal onboarding process. You will require additional vetting for this position, which means the process can take longer than the usual onboarding process with Capgemini. Please do not hesitate to get in touch if you have any queries.' If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Hays Technology
M365 Developer
Hays Technology
Your new company A leading not-for-profit organisation based across the North West is seeking a talented Microsoft 365 Developer on a permanent basis to join during a period of digital transformation. As a Microsoft 365 Developer, you will support the delivery of digital solutions across the organisation using the Microsoft Power Platform and wider M365 ecosystem. Working within a collaborative Business Systems team, you will design and build applications, automate workflows, and enhance productivity tools. This role offers an excellent opportunity to develop your technical skills while contributing to impactful, user-focused solutions. Your new role Develop and maintain solutions using Power Apps, Power Automate, and SharePoint Online Support integration of Microsoft 365 services (Teams, Outlook, OneDrive) with business applications Translate business requirements into technical solutions in collaboration with stakeholders Build and manage API integrations and custom connectors Ensure solutions meet security, compliance, and accessibility standards Participate in testing, deployment, and documentation of solutions Monitor performance, troubleshoot issues, and provide ongoing support Work alongside senior developers and analysts in an Agile environment Contribute to continuous improvement and adoption of new M365 capabilities What you'll need to succeed Experience developing with Microsoft Power Platform (Power Apps, Power Automate) Working knowledge of Microsoft 365 services including SharePoint, Teams, and OneDrive Familiarity with scripting languages such as JavaScript, Power Fx, or HTML Understanding of APIs, data integration, and emerging tools such as AI Builder or Copilot Studio Awareness of M365 security, compliance, and data protection principles Strong problem-solving skills and attention to detail Ability to work collaboratively and communicate effectively with stakeholders Experience working in Agile or iterative development environments What you'll get in return Hybrid working(2 days in the office per week) Salary negotiable on experience ( 42000- 46,000) 4 or 5 day weeks offered Generous annual leave plus bank holidays and additional service-related entitlement Competitive pension scheme Enhanced family leave policies Health and wellbeing benefits, including gym access and healthcare support Ongoing training and professional development opportunities Flexible working and a supportive, forward-thinking environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 16, 2026
Full time
Your new company A leading not-for-profit organisation based across the North West is seeking a talented Microsoft 365 Developer on a permanent basis to join during a period of digital transformation. As a Microsoft 365 Developer, you will support the delivery of digital solutions across the organisation using the Microsoft Power Platform and wider M365 ecosystem. Working within a collaborative Business Systems team, you will design and build applications, automate workflows, and enhance productivity tools. This role offers an excellent opportunity to develop your technical skills while contributing to impactful, user-focused solutions. Your new role Develop and maintain solutions using Power Apps, Power Automate, and SharePoint Online Support integration of Microsoft 365 services (Teams, Outlook, OneDrive) with business applications Translate business requirements into technical solutions in collaboration with stakeholders Build and manage API integrations and custom connectors Ensure solutions meet security, compliance, and accessibility standards Participate in testing, deployment, and documentation of solutions Monitor performance, troubleshoot issues, and provide ongoing support Work alongside senior developers and analysts in an Agile environment Contribute to continuous improvement and adoption of new M365 capabilities What you'll need to succeed Experience developing with Microsoft Power Platform (Power Apps, Power Automate) Working knowledge of Microsoft 365 services including SharePoint, Teams, and OneDrive Familiarity with scripting languages such as JavaScript, Power Fx, or HTML Understanding of APIs, data integration, and emerging tools such as AI Builder or Copilot Studio Awareness of M365 security, compliance, and data protection principles Strong problem-solving skills and attention to detail Ability to work collaboratively and communicate effectively with stakeholders Experience working in Agile or iterative development environments What you'll get in return Hybrid working(2 days in the office per week) Salary negotiable on experience ( 42000- 46,000) 4 or 5 day weeks offered Generous annual leave plus bank holidays and additional service-related entitlement Competitive pension scheme Enhanced family leave policies Health and wellbeing benefits, including gym access and healthcare support Ongoing training and professional development opportunities Flexible working and a supportive, forward-thinking environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
NICE
Cyber Security Specialist
NICE City, Manchester
Cyber Security Specialist (Operational) Salary: £57,528 - £64,750 per annum Location: Manchester Vacancy Type: Permanent Closing date: 21/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close the advert early should we receive sufficient applications, so please don t delay your submission. Main duties of the job As a Cyber Security Specialist (Operational), you will play a key hands on role in protecting NICE s digital platforms, systems, and data from cyber threats. Working as part of a collaborative cyber security function, you will investigate security alerts, manage vulnerabilities, respond to incidents and help ensure our services remain secure, resilient and compliant. The role combines technical expertise with clear communication, supporting both operational delivery and the continual improvement of NICE s cyber security posture. What the candidate will be expected to do / bring Act as a hands on cyber security specialist, investigating security alerts, responding to incidents and supporting day to day operational cyber resilience Configure, manage and maintain security tooling and infrastructure across on premise and cloud environments, embedding secure by design principles Carry out routine vulnerability assessments, threat analysis and horizon scanning to identify and mitigate emerging risks Serve as a technical escalation point for complex security issues, contributing expert analysis and practical solutions Support compliance with recognised security standards and frameworks (e.g. Cyber Essentials, ISO27001), maintaining clear and auditable records Communicate complex technical risks and findings clearly to both technical and non technical stakeholders Person specification Essential: Holds highly developed specialist knowledge and expertise acquired through master s degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development Proven hands on experience in cyber security operations, such as working as a Security Analyst, SOC Analyst or in a similar technical cyber security role Demonstrable experience of incident response and security configuration, with the ability to systematically analyse issues, identify root causes and implement effective solutions Strong technical knowledge of cyber security tooling and techniques, including vulnerability management, incident investigation and monitoring tools such as SIEM, EDR and vulnerability scanners Practical understanding of core cyber security concepts, including network, infrastructure and system security across Windows and Linux environments, with awareness across networking, operating systems and cloud platforms Desirable: One or more of the following qualifications, or equivalent experience, is desirable for this role: FEDIP Senior Practitioner, Cyber Security Professional (ACSP) ,BCS Certificate in Information Security Management Principles (CISMP), SSCP Systems Security Certified Practitioner Working for our organisation The Infrastructure, Cyber & IT Operations team plays a critical role in ensuring NICE s digital services are secure, resilient, and reliable. The team is responsible for safeguarding systems and information, supporting users across the organisation, and maintaining operational stability with minimal risk or disruption. As part of this team, you will help protect nationally important digital services while enabling NICE to deliver trusted guidance and information to health and care users across England. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
Jun 16, 2026
Full time
Cyber Security Specialist (Operational) Salary: £57,528 - £64,750 per annum Location: Manchester Vacancy Type: Permanent Closing date: 21/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close the advert early should we receive sufficient applications, so please don t delay your submission. Main duties of the job As a Cyber Security Specialist (Operational), you will play a key hands on role in protecting NICE s digital platforms, systems, and data from cyber threats. Working as part of a collaborative cyber security function, you will investigate security alerts, manage vulnerabilities, respond to incidents and help ensure our services remain secure, resilient and compliant. The role combines technical expertise with clear communication, supporting both operational delivery and the continual improvement of NICE s cyber security posture. What the candidate will be expected to do / bring Act as a hands on cyber security specialist, investigating security alerts, responding to incidents and supporting day to day operational cyber resilience Configure, manage and maintain security tooling and infrastructure across on premise and cloud environments, embedding secure by design principles Carry out routine vulnerability assessments, threat analysis and horizon scanning to identify and mitigate emerging risks Serve as a technical escalation point for complex security issues, contributing expert analysis and practical solutions Support compliance with recognised security standards and frameworks (e.g. Cyber Essentials, ISO27001), maintaining clear and auditable records Communicate complex technical risks and findings clearly to both technical and non technical stakeholders Person specification Essential: Holds highly developed specialist knowledge and expertise acquired through master s degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development Proven hands on experience in cyber security operations, such as working as a Security Analyst, SOC Analyst or in a similar technical cyber security role Demonstrable experience of incident response and security configuration, with the ability to systematically analyse issues, identify root causes and implement effective solutions Strong technical knowledge of cyber security tooling and techniques, including vulnerability management, incident investigation and monitoring tools such as SIEM, EDR and vulnerability scanners Practical understanding of core cyber security concepts, including network, infrastructure and system security across Windows and Linux environments, with awareness across networking, operating systems and cloud platforms Desirable: One or more of the following qualifications, or equivalent experience, is desirable for this role: FEDIP Senior Practitioner, Cyber Security Professional (ACSP) ,BCS Certificate in Information Security Management Principles (CISMP), SSCP Systems Security Certified Practitioner Working for our organisation The Infrastructure, Cyber & IT Operations team plays a critical role in ensuring NICE s digital services are secure, resilient, and reliable. The team is responsible for safeguarding systems and information, supporting users across the organisation, and maintaining operational stability with minimal risk or disruption. As part of this team, you will help protect nationally important digital services while enabling NICE to deliver trusted guidance and information to health and care users across England. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
P3M Recruitment
Senior Business Analyst Consultant
P3M Recruitment Watford, Hertfordshire
We are recruiting for a Senior Business Analyst Consultant on behalf of one of our valued clients, a market-leading provider of IT Project Management Services, to join their growing team on a permanent basis. The role offers hybrid working; however, on-site attendance at client locations is required. Projects are delivered on a regional basis, meaning client sites are typically within reasonable travelling distance, allowing you to return home each day. Flexibility is essential, as the level of on-site presence will vary depending on client requirements and the nature of each project. You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance. The Role As a Senior Business Analyst Consultant , you will work across a diverse portfolio of IT and digitally focused projects for our clients, taking a lead role in shaping, delivering, and embedding both business and technical change. Key responsibilities include: Defining project scope, managing change, and ensuring the appropriate level of challenge to business requirements Requirements gathering, including "As Is" and "To Be" analysis Running one?to?one customer interviews and facilitating workshops Creating and maintaining process flow diagrams, business requirements, and project documentation Undertaking process and functional efficiency reviews and providing recommendations for improvement Defining, documenting, and managing business and systems requirements Producing progress reports for stakeholders Undertaking project reviews, health checks, and process assessments Supporting the design, testing, and implementation of new processes and system requirements About You You will be a passionate, proactive, and experienced Senior Business Analyst Consultant , with a proven track record of leading and delivering complex, technical, and business?critical projects . You will bring strong attention to detail and have at least 5-6 years' experience within an IT?oriented environment. You will be experienced in: Delivery methodologies such as Agile, Lean, SDLC, and Kanban Working across the product development lifecycle Acting as a natural facilitator, able to engage stakeholders and encourage collaboration during workshops and discussions Supporting Product Owners to ensure solutions deliver clear organisational value Building strong client relationships and effectively managing stakeholders at all levels Additional Requirements Full UK driving licence with access to a vehicle Right to work in the UK (no visa sponsorship available)
Jun 16, 2026
Full time
We are recruiting for a Senior Business Analyst Consultant on behalf of one of our valued clients, a market-leading provider of IT Project Management Services, to join their growing team on a permanent basis. The role offers hybrid working; however, on-site attendance at client locations is required. Projects are delivered on a regional basis, meaning client sites are typically within reasonable travelling distance, allowing you to return home each day. Flexibility is essential, as the level of on-site presence will vary depending on client requirements and the nature of each project. You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance. The Role As a Senior Business Analyst Consultant , you will work across a diverse portfolio of IT and digitally focused projects for our clients, taking a lead role in shaping, delivering, and embedding both business and technical change. Key responsibilities include: Defining project scope, managing change, and ensuring the appropriate level of challenge to business requirements Requirements gathering, including "As Is" and "To Be" analysis Running one?to?one customer interviews and facilitating workshops Creating and maintaining process flow diagrams, business requirements, and project documentation Undertaking process and functional efficiency reviews and providing recommendations for improvement Defining, documenting, and managing business and systems requirements Producing progress reports for stakeholders Undertaking project reviews, health checks, and process assessments Supporting the design, testing, and implementation of new processes and system requirements About You You will be a passionate, proactive, and experienced Senior Business Analyst Consultant , with a proven track record of leading and delivering complex, technical, and business?critical projects . You will bring strong attention to detail and have at least 5-6 years' experience within an IT?oriented environment. You will be experienced in: Delivery methodologies such as Agile, Lean, SDLC, and Kanban Working across the product development lifecycle Acting as a natural facilitator, able to engage stakeholders and encourage collaboration during workshops and discussions Supporting Product Owners to ensure solutions deliver clear organisational value Building strong client relationships and effectively managing stakeholders at all levels Additional Requirements Full UK driving licence with access to a vehicle Right to work in the UK (no visa sponsorship available)
CBSbutler Holdings Limited trading as CBSbutler
Senior QAT Analyst
CBSbutler Holdings Limited trading as CBSbutler
Senior QAT Analyst Remote 440 per day inside ir35 6 months duration Active SC clearance required We are currently seeking an experienced Senior QA Test Analyst to join a high-profile digital transformation programme within a secure government environment. This is an exciting opportunity for a quality-focused professional who thrives in complex technical environments and enjoys working closely with both technical teams and business stakeholders to deliver robust, high-quality solutions. You'll play a key role in shaping testing strategies, driving quality assurance best practices, and ensuring critical services meet both functional and non-functional requirements. What You'll Be Doing Leading the design, development and execution of comprehensive test plans and test cases. Ensuring quality is embedded throughout the software delivery lifecycle. Working with stakeholders to understand business requirements and identify quality risks. Managing, reporting and driving the resolution of defects across multiple teams. Analysing defect trends and recommending improvements to testing and quality approaches. Developing and implementing test strategies, plans and quality assurance processes. Influencing teams to adopt best practices and promote shared ownership of quality. Supporting complex stakeholder discussions and managing expectations across technical and non-technical audiences. Identifying and escalating risks, dependencies and issues while contributing to mitigation plans. Driving continuous improvement through data-led insights and testing metrics. Technical Environment You will be working within a cloud-hosted environment that includes: AWS (Amazon Web Services) SQL-driven validation and metadata frameworks Java Spring Boot applications AWS Cognito Identity and Access Management (IAM) solutions Government authentication and access management integrations What We're Looking For Essential Skills & Experience Proven experience working as a Senior QA Analyst, Test Analyst or QA Lead. Strong SQL skills, including data validation, analysis and testing of complex business rules. Experience testing applications hosted within AWS environments. Excellent understanding of test design, execution and defect management processes. Experience working in Agile delivery environments. Strong analytical and problem-solving skills. Excellent communication skills with the ability to engage technical and non-technical stakeholders. Experience identifying quality risks and implementing appropriate mitigation strategies. Active SC Clearance. Desirable Experience Experience with Spring Boot applications. Knowledge of AWS Cognito and authentication solutions. Experience working with Identity and Access Management (IAM) platforms. Previous experience delivering within government or highly regulated environments. Understanding of RBAC (Role-Based Access Control) frameworks.
Jun 16, 2026
Contractor
Senior QAT Analyst Remote 440 per day inside ir35 6 months duration Active SC clearance required We are currently seeking an experienced Senior QA Test Analyst to join a high-profile digital transformation programme within a secure government environment. This is an exciting opportunity for a quality-focused professional who thrives in complex technical environments and enjoys working closely with both technical teams and business stakeholders to deliver robust, high-quality solutions. You'll play a key role in shaping testing strategies, driving quality assurance best practices, and ensuring critical services meet both functional and non-functional requirements. What You'll Be Doing Leading the design, development and execution of comprehensive test plans and test cases. Ensuring quality is embedded throughout the software delivery lifecycle. Working with stakeholders to understand business requirements and identify quality risks. Managing, reporting and driving the resolution of defects across multiple teams. Analysing defect trends and recommending improvements to testing and quality approaches. Developing and implementing test strategies, plans and quality assurance processes. Influencing teams to adopt best practices and promote shared ownership of quality. Supporting complex stakeholder discussions and managing expectations across technical and non-technical audiences. Identifying and escalating risks, dependencies and issues while contributing to mitigation plans. Driving continuous improvement through data-led insights and testing metrics. Technical Environment You will be working within a cloud-hosted environment that includes: AWS (Amazon Web Services) SQL-driven validation and metadata frameworks Java Spring Boot applications AWS Cognito Identity and Access Management (IAM) solutions Government authentication and access management integrations What We're Looking For Essential Skills & Experience Proven experience working as a Senior QA Analyst, Test Analyst or QA Lead. Strong SQL skills, including data validation, analysis and testing of complex business rules. Experience testing applications hosted within AWS environments. Excellent understanding of test design, execution and defect management processes. Experience working in Agile delivery environments. Strong analytical and problem-solving skills. Excellent communication skills with the ability to engage technical and non-technical stakeholders. Experience identifying quality risks and implementing appropriate mitigation strategies. Active SC Clearance. Desirable Experience Experience with Spring Boot applications. Knowledge of AWS Cognito and authentication solutions. Experience working with Identity and Access Management (IAM) platforms. Previous experience delivering within government or highly regulated environments. Understanding of RBAC (Role-Based Access Control) frameworks.
Hays Technology
Business Analyst
Hays Technology Coventry, Warwickshire
Your new company Our client is a leading UK-based organisation who deliver a wide range of projects across the public and private sectors. With a strong reputation for quality, safety, and sustainability, the organisation operates across multiple divisions including construction, infrastructure delivery, housing, and regeneration. Known for its collaborative culture and commitment to innovation, the organisation continues to invest in digital transformation and data-driven decision-making to enhance operational performance and customer outcomes. Your new role The successful candidate will be joining a team of passionate and dedicated IT professionals. You will be an experienced Business Analyst with experience of business case development, end-to-end process mapping, requirement elicitation and solution identification. The right candidate will be competent in successfully building relationships and collaborating with business stakeholders to ensure smooth delivery of IT projects from concept into delivery. Key responsibilities Work with the business to develop good business cases, clear objectives, business requirements, definition of benefits and how they will be obtained. (outline business case and PID)Assist in the definition of project scope, objectives and prioritised requirements involving all relevant stakeholders and ensuring technical feasibility To help build business case proposals for budget approval Development of Functional and Non-Functional requirements Manage a diverse range of stakeholders across the business, ensuring business expectations are met Assist in the definition of project scope, objectives and prioritised requirements involving all relevant stakeholders and ensuring technical feasibility Assist the business/project team to develop project test strategies, test plans, ensure tests are completed in line with test plans and ensure test results are acceptable prior to proceeding to live deployment. Work on and support ad-hoc IT/Business related projects as required. Coordinate and collaborate with end users and IT staff to find solutions to problems identified Write and update user process guides & process maps Provide training and training materials where appropriate Applying curiosity about the industry, identifying possible digital solutions to increase work efficiency, quality or other outcomes Build strong relationships with project teams and business stakeholders To produce and maintain project documentation and adhere to project governance requirements What you'll get in return c 42,500 - 47,500 + benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 16, 2026
Full time
Your new company Our client is a leading UK-based organisation who deliver a wide range of projects across the public and private sectors. With a strong reputation for quality, safety, and sustainability, the organisation operates across multiple divisions including construction, infrastructure delivery, housing, and regeneration. Known for its collaborative culture and commitment to innovation, the organisation continues to invest in digital transformation and data-driven decision-making to enhance operational performance and customer outcomes. Your new role The successful candidate will be joining a team of passionate and dedicated IT professionals. You will be an experienced Business Analyst with experience of business case development, end-to-end process mapping, requirement elicitation and solution identification. The right candidate will be competent in successfully building relationships and collaborating with business stakeholders to ensure smooth delivery of IT projects from concept into delivery. Key responsibilities Work with the business to develop good business cases, clear objectives, business requirements, definition of benefits and how they will be obtained. (outline business case and PID)Assist in the definition of project scope, objectives and prioritised requirements involving all relevant stakeholders and ensuring technical feasibility To help build business case proposals for budget approval Development of Functional and Non-Functional requirements Manage a diverse range of stakeholders across the business, ensuring business expectations are met Assist in the definition of project scope, objectives and prioritised requirements involving all relevant stakeholders and ensuring technical feasibility Assist the business/project team to develop project test strategies, test plans, ensure tests are completed in line with test plans and ensure test results are acceptable prior to proceeding to live deployment. Work on and support ad-hoc IT/Business related projects as required. Coordinate and collaborate with end users and IT staff to find solutions to problems identified Write and update user process guides & process maps Provide training and training materials where appropriate Applying curiosity about the industry, identifying possible digital solutions to increase work efficiency, quality or other outcomes Build strong relationships with project teams and business stakeholders To produce and maintain project documentation and adhere to project governance requirements What you'll get in return c 42,500 - 47,500 + benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Rebel Recruitment Limited
Business Analyst
Rebel Recruitment Limited
Role: Business Analyst Location: Hybrid role with 2 days in the Nottingham office Working Arrangement: Hybrid - 2 days in the office Salary: £36k to £55k Hybrid working: 2 days a week in Nottingham 35-hour week 10% bonus 10% employer pension contribution We re working with a growing software business that is looking for a Business Analyst to join their development team. This role would suit a BA who has worked in a software, digital or product-led environment, ideally with experience across e-commerce, shipping, logistics, order fulfilment, warehouse management or marketplace platforms . We would also welcome candidates from a Product Owner or Product Manager background, providing they have experience in one of the above areas and are comfortable working closely with software development teams. You ll act as the link between the business and technical teams, helping to turn ideas, business needs and stakeholder requirements into clear user stories, acceptance criteria and supporting documentation. What you ll be doing Gathering, refining and documenting business requirements Working closely with stakeholders, developers, testers and product teams Creating clear user stories, acceptance criteria and supporting documentation Supporting sprint planning, backlog management and release planning Running or supporting workshops, demos and stakeholder meetings Identifying gaps, risks and blockers, and helping to keep delivery moving Championing the voice of the customer and improving internal processes What we re looking for Experience as a Business Analyst, Product Owner or Product Manager Background in e-commerce, shipping, logistics, fulfilment or similar Able to work 2 days a week from the Nottingham office Strong stakeholder management and communication skills Experience working with software development teams Good understanding of Agile delivery, sprints and backlogs Comfortable working with technical teams, data, systems and APIs High attention to detail and a proactive approach to problem solving What s on offer £36,000 £55,000 salary 10% bonus 10% employer pension contribution Hybrid working 2 days a week in Nottingham 35-hour working week Opportunity to have real input into software/product delivery This is a great opportunity for someone who enjoys bringing structure, clarity and momentum to software delivery within an e-commerce, shipping or logistics-led environment. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.
Jun 16, 2026
Full time
Role: Business Analyst Location: Hybrid role with 2 days in the Nottingham office Working Arrangement: Hybrid - 2 days in the office Salary: £36k to £55k Hybrid working: 2 days a week in Nottingham 35-hour week 10% bonus 10% employer pension contribution We re working with a growing software business that is looking for a Business Analyst to join their development team. This role would suit a BA who has worked in a software, digital or product-led environment, ideally with experience across e-commerce, shipping, logistics, order fulfilment, warehouse management or marketplace platforms . We would also welcome candidates from a Product Owner or Product Manager background, providing they have experience in one of the above areas and are comfortable working closely with software development teams. You ll act as the link between the business and technical teams, helping to turn ideas, business needs and stakeholder requirements into clear user stories, acceptance criteria and supporting documentation. What you ll be doing Gathering, refining and documenting business requirements Working closely with stakeholders, developers, testers and product teams Creating clear user stories, acceptance criteria and supporting documentation Supporting sprint planning, backlog management and release planning Running or supporting workshops, demos and stakeholder meetings Identifying gaps, risks and blockers, and helping to keep delivery moving Championing the voice of the customer and improving internal processes What we re looking for Experience as a Business Analyst, Product Owner or Product Manager Background in e-commerce, shipping, logistics, fulfilment or similar Able to work 2 days a week from the Nottingham office Strong stakeholder management and communication skills Experience working with software development teams Good understanding of Agile delivery, sprints and backlogs Comfortable working with technical teams, data, systems and APIs High attention to detail and a proactive approach to problem solving What s on offer £36,000 £55,000 salary 10% bonus 10% employer pension contribution Hybrid working 2 days a week in Nottingham 35-hour working week Opportunity to have real input into software/product delivery This is a great opportunity for someone who enjoys bringing structure, clarity and momentum to software delivery within an e-commerce, shipping or logistics-led environment. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.
scrumconnect ltd
Senior Software Developer (Full Stack)
scrumconnect ltd Swansea, West Glamorgan
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Why This Opportunity Stands Out Work on a high-impact UK public sector digital programme, delivering services used by millions Opportunity to be based in Swansea, with relocation support of up to £5,000 Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site This role requires three days per week at our client's Swansea offices and we want to be straightforward about that. Swansea is a coastal city offering a genuinely excellent quality of life: lower cost of living than London or Birmingham, shorter commutes, and the kind of work-life balance that is hard to find elsewhere. If you have spent years commuting into a major city, working three days a week by the sea without taking a pay cut may be more appealing than you expect. The work is meaningful too, public sector digital delivery that directly impacts people's lives across the UK. We also offer relocation support of £3,000 - £5,000 to help make the move straightforward. Role Overview As a Senior Software Developer (Full Stack), you will play a key role within a blended agile squad, working on large-scale digital services in an API-first, cloud-native environment. You will design, build, and support secure, scalable applications using Java (Spring Boot) and React, contributing to the migration away from Legacy systems while aligning with GDS Service Standards . Key Responsibilities Design, develop, and support full-stack applications using Java Spring Boot and React Collaborate with Product Owners, Delivery Managers, Architects, and Analysts in agile squads Integrate APIs and support Legacy system modernisation Ensure high availability, reliability, and performance of services Contribute to CI/CD pipelines, applying TDD/BDD practices Implement Secure by Design principles and address OWASP Top 10 risks Promote observability, monitoring, and incident management best practices Mentor team members and produce clear technical documentation Essential Skills & Experience Strong experience as a Full Stack Developer in large-scale or public sector environments Expertise in Java, Spring Boot, and building API-first microservices Proficiency in React.js and accessible UI development (WCAG 2.2) Experience with AWS cloud services (API Gateway, Lambda, S3, DynamoDB) Solid understanding of Agile methodologies (Scrum/Kanban) Experience across the full digital delivery life cycle (Discovery - Live) Knowledge of DevOps practices, Terraform, Docker/Kubernetes Eligibility for SC Clearance - you do not need to hold clearance currently; we will support you through the process on appointment Desirable Skills Experience with Node.js (Serverless) or Ruby on Rails Exposure to Legacy modernisation (Mainframe, AIX, Oracle) Integration experience with GOV.UK services (Notify, Pay, One Login) Familiarity with GDS Service Standard and service assessments Tech Stack Backend: Java, Spring Boot, REST APIs, Microservices Frontend: React.js, HTML5, CSS3, Gov.UK Frontend Cloud & DevOps: AWS, CI/CD, Terraform, Docker, Kubernetes Testing: TDD/BDD, JUnit, Selenium, Contract Testing Tools: Jira, Confluence, Git What we offer Competitive salary with annual review Company pension scheme Generous annual leave entitlement Critical illness cover Relocation support of £3,000 - £5,000 Visa sponsorship for eligible candidates Access to learning and development resources A supportive, inclusive working environment Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to (see below) or apply directly through this listing. For an informal conversation about the role, contact Jaswanth
Jun 16, 2026
Full time
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Why This Opportunity Stands Out Work on a high-impact UK public sector digital programme, delivering services used by millions Opportunity to be based in Swansea, with relocation support of up to £5,000 Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site This role requires three days per week at our client's Swansea offices and we want to be straightforward about that. Swansea is a coastal city offering a genuinely excellent quality of life: lower cost of living than London or Birmingham, shorter commutes, and the kind of work-life balance that is hard to find elsewhere. If you have spent years commuting into a major city, working three days a week by the sea without taking a pay cut may be more appealing than you expect. The work is meaningful too, public sector digital delivery that directly impacts people's lives across the UK. We also offer relocation support of £3,000 - £5,000 to help make the move straightforward. Role Overview As a Senior Software Developer (Full Stack), you will play a key role within a blended agile squad, working on large-scale digital services in an API-first, cloud-native environment. You will design, build, and support secure, scalable applications using Java (Spring Boot) and React, contributing to the migration away from Legacy systems while aligning with GDS Service Standards . Key Responsibilities Design, develop, and support full-stack applications using Java Spring Boot and React Collaborate with Product Owners, Delivery Managers, Architects, and Analysts in agile squads Integrate APIs and support Legacy system modernisation Ensure high availability, reliability, and performance of services Contribute to CI/CD pipelines, applying TDD/BDD practices Implement Secure by Design principles and address OWASP Top 10 risks Promote observability, monitoring, and incident management best practices Mentor team members and produce clear technical documentation Essential Skills & Experience Strong experience as a Full Stack Developer in large-scale or public sector environments Expertise in Java, Spring Boot, and building API-first microservices Proficiency in React.js and accessible UI development (WCAG 2.2) Experience with AWS cloud services (API Gateway, Lambda, S3, DynamoDB) Solid understanding of Agile methodologies (Scrum/Kanban) Experience across the full digital delivery life cycle (Discovery - Live) Knowledge of DevOps practices, Terraform, Docker/Kubernetes Eligibility for SC Clearance - you do not need to hold clearance currently; we will support you through the process on appointment Desirable Skills Experience with Node.js (Serverless) or Ruby on Rails Exposure to Legacy modernisation (Mainframe, AIX, Oracle) Integration experience with GOV.UK services (Notify, Pay, One Login) Familiarity with GDS Service Standard and service assessments Tech Stack Backend: Java, Spring Boot, REST APIs, Microservices Frontend: React.js, HTML5, CSS3, Gov.UK Frontend Cloud & DevOps: AWS, CI/CD, Terraform, Docker, Kubernetes Testing: TDD/BDD, JUnit, Selenium, Contract Testing Tools: Jira, Confluence, Git What we offer Competitive salary with annual review Company pension scheme Generous annual leave entitlement Critical illness cover Relocation support of £3,000 - £5,000 Visa sponsorship for eligible candidates Access to learning and development resources A supportive, inclusive working environment Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to (see below) or apply directly through this listing. For an informal conversation about the role, contact Jaswanth
scrumconnect ltd
Project support
scrumconnect ltd Swansea, West Glamorgan
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through agile delivery, modern technology, and user-centred design. Our teams work on complex transformation programmes, supporting clients in delivering successful projects that create lasting value and improve services for end users. We are looking for a proactive and organised Project Support Officer to join our growing team and provide essential support to project managers and delivery teams across a range of digital and transformation projects. Role Overview As a Project Support Officer, you will play a key role in supporting project governance, administration, reporting, planning, and coordination activities. You will work closely with Project Managers, Delivery Managers, Business Analysts, and stakeholders to ensure projects are well-organised, properly documented, and delivered effectively. The successful candidate will be highly organised, detail-oriented, and capable of managing multiple priorities within a fast-paced project environment. Key Responsibilities Provide administrative and coordination support across project and programme activities. Assist with project planning, scheduling, resource tracking, and milestone management. Maintain project documentation, records, and governance artefacts. Support the preparation of project reports, dashboards, presentations, and status updates. Organise and coordinate project meetings, workshops, and stakeholder engagements. Record meeting minutes, actions, decisions, and follow-up activities. Track project risks, issues, dependencies, and actions, ensuring appropriate escalation where required. Support project governance processes and reporting requirements. Assist with budget tracking, procurement activities, and financial administration where required. Maintain project plans and ensure documentation remains accurate and up to date. Support onboarding activities for project team members and stakeholders. Contribute to continuous improvement initiatives across project delivery processes. Essential Skills & Experience Experience providing project, programme, or administrative support within a professional environment. Strong organisational and time management skills. Excellent attention to detail and ability to manage multiple tasks simultaneously. Experience maintaining project documentation and records. Strong communication and stakeholder engagement skills. Ability to prepare reports, presentations, and project updates. Proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook. Experience using collaboration and project management tools such as Jira, Confluence, Microsoft Project, SharePoint, Azure DevOps, or similar. Ability to work independently as well as part of a multidisciplinary team. Strong problem-solving and coordination skills. Desirable Skills Experience supporting digital, technology, or transformation projects. Experience working within public sector or regulated environments. Familiarity with Agile, Waterfall, or hybrid delivery methodologies. Understanding of project governance, risk management, and reporting processes. Knowledge of the principles and standards of Government Digital Service (GDS) . Project management qualifications or certifications such as: PRINCE2 Foundation AgilePM Foundation APM Project Fundamentals Qualification (PFQ) Experience working within consultancy environments. What We Offer Competitive salary and benefits package. Opportunity to work on meaningful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced delivery, design, and technology professionals. Career development opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Jun 16, 2026
Full time
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through agile delivery, modern technology, and user-centred design. Our teams work on complex transformation programmes, supporting clients in delivering successful projects that create lasting value and improve services for end users. We are looking for a proactive and organised Project Support Officer to join our growing team and provide essential support to project managers and delivery teams across a range of digital and transformation projects. Role Overview As a Project Support Officer, you will play a key role in supporting project governance, administration, reporting, planning, and coordination activities. You will work closely with Project Managers, Delivery Managers, Business Analysts, and stakeholders to ensure projects are well-organised, properly documented, and delivered effectively. The successful candidate will be highly organised, detail-oriented, and capable of managing multiple priorities within a fast-paced project environment. Key Responsibilities Provide administrative and coordination support across project and programme activities. Assist with project planning, scheduling, resource tracking, and milestone management. Maintain project documentation, records, and governance artefacts. Support the preparation of project reports, dashboards, presentations, and status updates. Organise and coordinate project meetings, workshops, and stakeholder engagements. Record meeting minutes, actions, decisions, and follow-up activities. Track project risks, issues, dependencies, and actions, ensuring appropriate escalation where required. Support project governance processes and reporting requirements. Assist with budget tracking, procurement activities, and financial administration where required. Maintain project plans and ensure documentation remains accurate and up to date. Support onboarding activities for project team members and stakeholders. Contribute to continuous improvement initiatives across project delivery processes. Essential Skills & Experience Experience providing project, programme, or administrative support within a professional environment. Strong organisational and time management skills. Excellent attention to detail and ability to manage multiple tasks simultaneously. Experience maintaining project documentation and records. Strong communication and stakeholder engagement skills. Ability to prepare reports, presentations, and project updates. Proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook. Experience using collaboration and project management tools such as Jira, Confluence, Microsoft Project, SharePoint, Azure DevOps, or similar. Ability to work independently as well as part of a multidisciplinary team. Strong problem-solving and coordination skills. Desirable Skills Experience supporting digital, technology, or transformation projects. Experience working within public sector or regulated environments. Familiarity with Agile, Waterfall, or hybrid delivery methodologies. Understanding of project governance, risk management, and reporting processes. Knowledge of the principles and standards of Government Digital Service (GDS) . Project management qualifications or certifications such as: PRINCE2 Foundation AgilePM Foundation APM Project Fundamentals Qualification (PFQ) Experience working within consultancy environments. What We Offer Competitive salary and benefits package. Opportunity to work on meaningful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced delivery, design, and technology professionals. Career development opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
HM TREASURY-1
Lead Data Scientist
HM TREASURY-1
Job Title: Lead Data Scientist Salary: London: £60,670 - £67,500 / National: £57,670 - £64,500. Contract Type: Permanent Working Pattern: This post is available on a full-time, part-time or job-share basis, and flexible working hours can be accommodated. Location: London. Any applicants who are already NISTA staff can also apply to be based from their existing locations in Birmingham (23 Stephenson Street), or Leeds (2 Whitehall Quay). About the Team Are you looking for an exciting opportunity to join a friendly and ambitious team who are always finding new ways to drive better use of data, right in the heart of central government? The NISTA Data & Insight Team brings together data scientists, engineers, analysts and digital professionals who genuinely care about learning from each other, sharing ideas and making things happen. Together we turn rich, high-value project data into analysis, insights and tools that support people across government, from project delivery teams to senior leaders in HMT, the Cabinet Office and No10, to make decisions that shape how the UK delivers its biggest and most complex projects. Working with the Government Major Projects Portfolio, the 10 year Infrastructure Pipeline and other project delivery data, your work will directly influence how major programmes are planned, delivered and improved. Over the last two years, the team has undergone a significant transformation, digitising large-scale project data collection and overhauling our digital and data infrastructure. This enables us to create high-impact dashboards and analytics as well as drive the development of AI tools. It means we can develop and share quickly, resulting in rapid iterative development with our users. And we continue to evolve, improve our capability and develop our skills. In this role, you'll be joining a supportive, inclusive and collaborative environment, where you can grow your skills, tackle meaningful challenges and make a real impact on the future of government delivery. About the Job The Lead Data Scientist is a key management role within NISTA Data and Insight team. You will balance technical expertise with leadership and communication skills, to develop bespoke data science products to be used across NISTA, HM Treasury and the wider UK government. Working in close partnership with others in NISTA's Data and Insight management team, you will help shape the direction for how we use data, generate insight and develop AI enabled capabilities. In this role you will: Lead our Insight Workstream Maintaining, developing and deploying a range of data science products (including Python Plotly Dash apps, Next.js apps and advanced analytical (ML and AI) tools) on our cloud-based technology stack (AWS) Finding new opportunities to create value for the organisation and identifying emerging technologies to develop new products Building and maintaining positive relationships with a range of partners, including colleagues across multiple departments, to embed user-centric data science products Work to expand and develop our advanced analytical offering for Project Delivery Function, including building and embedding advanced AI tools across government Provide guidance to team members on best practices in coding, analysis, and usage of data, including use of Git for version control and Data Engineering principles Be an excellent line manager, with the ability to motivate people to deliver and perform at their best even in challenging circumstances Foster a culture of experimentation and learning, working with others in the management team to drive our Innovation workstream e.g. hackathons and innovation days Champion the role of data, digital and analysis in supporting organisational priorities and communicating data science outputs confidently to senior leaders and ministers About You We are seeking people who: Have the ability to produce high-quality code in at least one language (e.g. Python) Have experience working with a cloud computing platform (e.g. AWS) Have experience leading data science projects to solve problems creatively. Have the ability to translate complex analysis into insights to communicate to non-technical audiences to achieve impact Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Jun 16, 2026
Full time
Job Title: Lead Data Scientist Salary: London: £60,670 - £67,500 / National: £57,670 - £64,500. Contract Type: Permanent Working Pattern: This post is available on a full-time, part-time or job-share basis, and flexible working hours can be accommodated. Location: London. Any applicants who are already NISTA staff can also apply to be based from their existing locations in Birmingham (23 Stephenson Street), or Leeds (2 Whitehall Quay). About the Team Are you looking for an exciting opportunity to join a friendly and ambitious team who are always finding new ways to drive better use of data, right in the heart of central government? The NISTA Data & Insight Team brings together data scientists, engineers, analysts and digital professionals who genuinely care about learning from each other, sharing ideas and making things happen. Together we turn rich, high-value project data into analysis, insights and tools that support people across government, from project delivery teams to senior leaders in HMT, the Cabinet Office and No10, to make decisions that shape how the UK delivers its biggest and most complex projects. Working with the Government Major Projects Portfolio, the 10 year Infrastructure Pipeline and other project delivery data, your work will directly influence how major programmes are planned, delivered and improved. Over the last two years, the team has undergone a significant transformation, digitising large-scale project data collection and overhauling our digital and data infrastructure. This enables us to create high-impact dashboards and analytics as well as drive the development of AI tools. It means we can develop and share quickly, resulting in rapid iterative development with our users. And we continue to evolve, improve our capability and develop our skills. In this role, you'll be joining a supportive, inclusive and collaborative environment, where you can grow your skills, tackle meaningful challenges and make a real impact on the future of government delivery. About the Job The Lead Data Scientist is a key management role within NISTA Data and Insight team. You will balance technical expertise with leadership and communication skills, to develop bespoke data science products to be used across NISTA, HM Treasury and the wider UK government. Working in close partnership with others in NISTA's Data and Insight management team, you will help shape the direction for how we use data, generate insight and develop AI enabled capabilities. In this role you will: Lead our Insight Workstream Maintaining, developing and deploying a range of data science products (including Python Plotly Dash apps, Next.js apps and advanced analytical (ML and AI) tools) on our cloud-based technology stack (AWS) Finding new opportunities to create value for the organisation and identifying emerging technologies to develop new products Building and maintaining positive relationships with a range of partners, including colleagues across multiple departments, to embed user-centric data science products Work to expand and develop our advanced analytical offering for Project Delivery Function, including building and embedding advanced AI tools across government Provide guidance to team members on best practices in coding, analysis, and usage of data, including use of Git for version control and Data Engineering principles Be an excellent line manager, with the ability to motivate people to deliver and perform at their best even in challenging circumstances Foster a culture of experimentation and learning, working with others in the management team to drive our Innovation workstream e.g. hackathons and innovation days Champion the role of data, digital and analysis in supporting organisational priorities and communicating data science outputs confidently to senior leaders and ministers About You We are seeking people who: Have the ability to produce high-quality code in at least one language (e.g. Python) Have experience working with a cloud computing platform (e.g. AWS) Have experience leading data science projects to solve problems creatively. Have the ability to translate complex analysis into insights to communicate to non-technical audiences to achieve impact Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
National Audit Office
Senior Project Manager
National Audit Office
Job description Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary:London c£74,000 Newcastle c£62,900 plus civil service employee pension contribution of 28.9% Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO's standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO's digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) - essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role . click apply for full job details
Jun 16, 2026
Full time
Job description Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary:London c£74,000 Newcastle c£62,900 plus civil service employee pension contribution of 28.9% Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO's standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO's digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) - essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role . click apply for full job details
Solicitors Regulation Authority
Business Analyst
Solicitors Regulation Authority
About the Department Our Business Improvement team plays a vital role in driving organisational change and delivering strategic solutions. We are seeking motivated and detail-oriented Business Analysts to join our growing team. This is an exciting opportunity to become part of a team delivering significant change and transformation, where your insights and expertise will help us shape business analysis and how we deliver value across the organisation. As our team continues to evolve, you'll play a key role in supporting a wide range of initiatives, working collaboratively across business and technology teams to drive impactful outcomes. The Role We are recruiting a Business Analyst to join our team on a permanent basis. As a Business Analyst, you will operate across a varied portfolio of projects, applying core BA skills to support delivery and strategic change. Our team works flexibly across multiple domains, meaning you'll gain exposure to diverse areas including: Risk and data initiatives Consumer protection and regulatory change IT transformation and digital delivery Business change and process improvement This variety makes the role ideal for someone who enjoys working in a fast-paced environment, adapting to different challenges, and influencing meaningful change. You will gather and analyse robust business requirements, design and re-engineer processes, and specify changes to systems and ways of working. Reporting to the Business Analyst Team Manager, you'll help deliver innovation and ensure alignment between business needs and technical solutions. What's in it for you This is an opportunity to join a growing analysis team at a pivotal point in its development. With significant change underway, you'll have the chance to: Shape and influence how the Business Analysis function evolves Work on a broad and interesting mix of projects across different domains Build your experience in a truly collaborative and supportive environment Develop your skills while contributing to meaningful organisational change Hybrid working:1-2 days per week in our Birmingham office Flexible working within full-time hours Competitive benefits package including pension, holiday trading scheme, and wellbeing support What we're looking for Demonstrable experience in designing, mapping and re-engineering business processes using modelling tools and recognised standards to support organisational improvement and change initiatives. Ability to apply a range of industry standard business analysis methods and tools to elicit, analyse and validate requirements across the project lifecycle Strong analytical and problem-solving skills, with the ability to think strategically, challenge assumptions, and support with identifying solutions. Experience of delivering business analysis across business change and IT initiatives, contributing to process improvements, operational efficiencies and measurable benefits. Effectively manage competing priorities, ability to work under pressure and deliver high quality outputs to agreed deadlines. Useful and Additional Information There is a full role profile attached to the bottom of this advert on our website. This is a hybrid role and based in our Birmingham office 1-2 days a week. The salary offer for this role will be from £44,076.94 to £47,000 per annum. We are recruiting for this role on a full-time basis, working 35 hours per week. If you have any questions that aren't answered in this advert or on our website, please contact us via . To apply Please click 'apply' to complete the online application form where you will be asked to upload a CV and respond to 5 questions demonstrating your skills and experience against key requirements of the role. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. We will not consider applications from candidates who have been unsuccessful in our campaigns for the same role within the past six months Closing date for applications is 29 June 2026.
Jun 16, 2026
Full time
About the Department Our Business Improvement team plays a vital role in driving organisational change and delivering strategic solutions. We are seeking motivated and detail-oriented Business Analysts to join our growing team. This is an exciting opportunity to become part of a team delivering significant change and transformation, where your insights and expertise will help us shape business analysis and how we deliver value across the organisation. As our team continues to evolve, you'll play a key role in supporting a wide range of initiatives, working collaboratively across business and technology teams to drive impactful outcomes. The Role We are recruiting a Business Analyst to join our team on a permanent basis. As a Business Analyst, you will operate across a varied portfolio of projects, applying core BA skills to support delivery and strategic change. Our team works flexibly across multiple domains, meaning you'll gain exposure to diverse areas including: Risk and data initiatives Consumer protection and regulatory change IT transformation and digital delivery Business change and process improvement This variety makes the role ideal for someone who enjoys working in a fast-paced environment, adapting to different challenges, and influencing meaningful change. You will gather and analyse robust business requirements, design and re-engineer processes, and specify changes to systems and ways of working. Reporting to the Business Analyst Team Manager, you'll help deliver innovation and ensure alignment between business needs and technical solutions. What's in it for you This is an opportunity to join a growing analysis team at a pivotal point in its development. With significant change underway, you'll have the chance to: Shape and influence how the Business Analysis function evolves Work on a broad and interesting mix of projects across different domains Build your experience in a truly collaborative and supportive environment Develop your skills while contributing to meaningful organisational change Hybrid working:1-2 days per week in our Birmingham office Flexible working within full-time hours Competitive benefits package including pension, holiday trading scheme, and wellbeing support What we're looking for Demonstrable experience in designing, mapping and re-engineering business processes using modelling tools and recognised standards to support organisational improvement and change initiatives. Ability to apply a range of industry standard business analysis methods and tools to elicit, analyse and validate requirements across the project lifecycle Strong analytical and problem-solving skills, with the ability to think strategically, challenge assumptions, and support with identifying solutions. Experience of delivering business analysis across business change and IT initiatives, contributing to process improvements, operational efficiencies and measurable benefits. Effectively manage competing priorities, ability to work under pressure and deliver high quality outputs to agreed deadlines. Useful and Additional Information There is a full role profile attached to the bottom of this advert on our website. This is a hybrid role and based in our Birmingham office 1-2 days a week. The salary offer for this role will be from £44,076.94 to £47,000 per annum. We are recruiting for this role on a full-time basis, working 35 hours per week. If you have any questions that aren't answered in this advert or on our website, please contact us via . To apply Please click 'apply' to complete the online application form where you will be asked to upload a CV and respond to 5 questions demonstrating your skills and experience against key requirements of the role. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. We will not consider applications from candidates who have been unsuccessful in our campaigns for the same role within the past six months Closing date for applications is 29 June 2026.
THE HYDE GROUP
Customer Insight & Performance Analyst - Contract
THE HYDE GROUP
Customer Insight & Performance Analyst (Contract) Islington £40,100 Fixed term contract until 31 December 2026 Would you like to be a Customer Insight & Performance Analyst at Hyde? We're looking for a Customer Insight & Performance Analyst to help us understand how our services are performing and how our customers experience them. In this role, you'll turn data into clear insight, helping teams monitor performance, identify trends, and make informed decisions that improve outcomes for customers and partners. In this role, you will: Provide accurate and meaningful performance data to support reporting across the partnership and meet agreed deadlines. Monitor targets, investigate performance trends and variances, and communicate clear findings to stakeholders. Check the quality, accuracy, and consistency of data received from subcontractors and partners, escalating issues where needed. Support the design, collection, and reporting of customer satisfaction and feedback data to generate actionable insight. Support the review and development of systems and digital tools used for performance monitoring and customer insight. Produce reports and presentations for a range of audiences, including senior stakeholders, that are clear, relevant, and accessible. About you Experience analysing and interpreting performance or customer data to support decision-making. Strong numerical and analytical skills, with the ability to identify trends, risks, and opportunities for improvement. Experience producing clear reports, dashboards, or presentations for a range of stakeholders. Excellent communication and relationship-building skills, with the ability to work collaboratively across teams and partners. Why join Hyde? At Hyde, we're committed to delivering better services for our customers and communities. This is an opportunity to use your analytical skills to make a visible impact, helping shape service improvement through insight, evidence, and collaboration. Great holidays 35 hour working week (9-5) A fantastic pension Life insurance Cashback on healthcare Shopping discounts Agile Working Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
Jun 16, 2026
Contractor
Customer Insight & Performance Analyst (Contract) Islington £40,100 Fixed term contract until 31 December 2026 Would you like to be a Customer Insight & Performance Analyst at Hyde? We're looking for a Customer Insight & Performance Analyst to help us understand how our services are performing and how our customers experience them. In this role, you'll turn data into clear insight, helping teams monitor performance, identify trends, and make informed decisions that improve outcomes for customers and partners. In this role, you will: Provide accurate and meaningful performance data to support reporting across the partnership and meet agreed deadlines. Monitor targets, investigate performance trends and variances, and communicate clear findings to stakeholders. Check the quality, accuracy, and consistency of data received from subcontractors and partners, escalating issues where needed. Support the design, collection, and reporting of customer satisfaction and feedback data to generate actionable insight. Support the review and development of systems and digital tools used for performance monitoring and customer insight. Produce reports and presentations for a range of audiences, including senior stakeholders, that are clear, relevant, and accessible. About you Experience analysing and interpreting performance or customer data to support decision-making. Strong numerical and analytical skills, with the ability to identify trends, risks, and opportunities for improvement. Experience producing clear reports, dashboards, or presentations for a range of stakeholders. Excellent communication and relationship-building skills, with the ability to work collaboratively across teams and partners. Why join Hyde? At Hyde, we're committed to delivering better services for our customers and communities. This is an opportunity to use your analytical skills to make a visible impact, helping shape service improvement through insight, evidence, and collaboration. Great holidays 35 hour working week (9-5) A fantastic pension Life insurance Cashback on healthcare Shopping discounts Agile Working Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
Pontoon
Product Designer (UX/UI)
Pontoon
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Product Designer (UX/UI) Location: London - 2 days onsite Contract: 6 months contract Rate: 550 inside umbrella What you'll be doing This role is within a team of designers, researchers, content specialists and data analysts, working together to design and deliver high quality, user-centred mobile experiences. This is a mobile first project, with some responsibility for supporting web & browser journeys. As a Product Designer, it'll be your role to: Deliver high quality visual and interaction design across the mobile app Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step through wireframing, journey mapping, prototyping, and delivery-ready screens Balance business requirements with user needs - you'll work with user researchers to gather evidence & rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Bring designs to life at different levels of fidelity through prototyping software (primarily Figma) Work confidently within an established central design system, creatively using components to figure out the right balance of content and UI (User Interface) elements on screen Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience Deliver finalised designs on Figma annotated and ready for development, and work closely with developers and engineers to build and launch experiences live in the app Continually iterate & improve designs and experiences based on regular performance data and feedback from customers using the app Advocate customer inclusion - what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities What we're looking for We're looking for someone who can work collaboratively alongside a full product, design & engineering team and take full ownership of their design output. They'll be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. Demonstrable experience across both User Experience (UX) and Visual Design Proven digital design experience (preferably mobile app design experience) Strong Figma skills Excellent prototyping skills for digital experiences in both low and high fidelity, which can be understood clearly by internal customers and development teams Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers Ability to interpret data and insights from quantitative and qualitative research, and how this informs the design process Familiarity working in a complex landscape - ideally, you'll have experience in financial services or a similar complex industry A collaborative mindset to work closely and quickly with a multi-disciplinary team Strong ability to see designs through to delivery - communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities Strong advocacy of customer inclusivity and accessibility Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 15, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Product Designer (UX/UI) Location: London - 2 days onsite Contract: 6 months contract Rate: 550 inside umbrella What you'll be doing This role is within a team of designers, researchers, content specialists and data analysts, working together to design and deliver high quality, user-centred mobile experiences. This is a mobile first project, with some responsibility for supporting web & browser journeys. As a Product Designer, it'll be your role to: Deliver high quality visual and interaction design across the mobile app Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step through wireframing, journey mapping, prototyping, and delivery-ready screens Balance business requirements with user needs - you'll work with user researchers to gather evidence & rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Bring designs to life at different levels of fidelity through prototyping software (primarily Figma) Work confidently within an established central design system, creatively using components to figure out the right balance of content and UI (User Interface) elements on screen Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience Deliver finalised designs on Figma annotated and ready for development, and work closely with developers and engineers to build and launch experiences live in the app Continually iterate & improve designs and experiences based on regular performance data and feedback from customers using the app Advocate customer inclusion - what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities What we're looking for We're looking for someone who can work collaboratively alongside a full product, design & engineering team and take full ownership of their design output. They'll be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. Demonstrable experience across both User Experience (UX) and Visual Design Proven digital design experience (preferably mobile app design experience) Strong Figma skills Excellent prototyping skills for digital experiences in both low and high fidelity, which can be understood clearly by internal customers and development teams Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers Ability to interpret data and insights from quantitative and qualitative research, and how this informs the design process Familiarity working in a complex landscape - ideally, you'll have experience in financial services or a similar complex industry A collaborative mindset to work closely and quickly with a multi-disciplinary team Strong ability to see designs through to delivery - communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities Strong advocacy of customer inclusivity and accessibility Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Data Idols
Senior Business Data Analyst
Data Idols
Senior Business Data Analyst Contract: 450- 550 per day Location: London, 1 day per week We are currently looking for a Senior Business Data Analyst (Data Architecture & Discovery) to join a, data-driven team on an initial 3-month contract focused on a critical discovery phase project. Reporting into senior business stakeholders, this person will play a key role in helping the organisation understand, document and future-proof a complex reporting and data infrastructure environment. The successful candidate will act as the bridge between commercial teams and technical data specialists, helping to untangle legacy data processes and define the roadmap for a future-state architecture. This is an ideal opportunity for a lead who enjoys working at the intersection of business, data and technology, combining stakeholder engagement with hands-on analysis of data pipelines, reporting systems and transformation logic. The Opportunity This assignment focuses on documenting the current data landscape, understanding business requirements and producing a clear blueprint for future delivery. Key responsibilities include: Mapping and documenting the current data architecture and reporting ecosystem Analysing existing Python and Apache Airflow data pipelines Tracing data flows from multiple partner data sources through Google Cloud environments into reporting platforms Reviewing and documenting transformation logic within PostgreSQL Working closely with commercial stakeholders to gather and define business requirements Assessing and rationalising complex taxonomy and mapping structures across multiple reporting domains Conducting audits of existing reporting logic and identifying gaps, risks and dependencies Producing clear technical and business documentation to support future migration and delivery activity Helping define the target-state architecture and delivery roadmap This role offers the opportunity to make a significant impact on a high-profile data transformation programme, providing clarity and direction for future implementation phases. What's in it for you? Competitive day rate Hybrid working arrangement High-impact discovery and transformation project Opportunity to work across business and technical teams Exposure to complex cloud-based data architecture environments Autonomous role with significant stakeholder exposure Skills & Experience Proven experience as a BA within data-focused environments Strong understanding of data architecture, data lineage and reporting ecosystems Experience documenting complex data flows and business processes Ability to work with technical teams to understand data pipelines and transformation logic Strong stakeholder management and requirements gathering experience Experience working with cloud-based data platforms Excellent documentation and communication skills Experience with Tableau and Power BI environments Knowledge of Google Cloud Platform (GCP) Familiarity with PostgreSQL, Python and Apache Airflow Experience within digital media, publishing, advertising technology or affiliate commerce environments Understanding of programmatic advertising and revenue reporting models Previous experience supporting data migration or modernisation programmes If you would like to be considered for the role and feel you would be an ideal fit, please apply with your latest CV.
Jun 15, 2026
Contractor
Senior Business Data Analyst Contract: 450- 550 per day Location: London, 1 day per week We are currently looking for a Senior Business Data Analyst (Data Architecture & Discovery) to join a, data-driven team on an initial 3-month contract focused on a critical discovery phase project. Reporting into senior business stakeholders, this person will play a key role in helping the organisation understand, document and future-proof a complex reporting and data infrastructure environment. The successful candidate will act as the bridge between commercial teams and technical data specialists, helping to untangle legacy data processes and define the roadmap for a future-state architecture. This is an ideal opportunity for a lead who enjoys working at the intersection of business, data and technology, combining stakeholder engagement with hands-on analysis of data pipelines, reporting systems and transformation logic. The Opportunity This assignment focuses on documenting the current data landscape, understanding business requirements and producing a clear blueprint for future delivery. Key responsibilities include: Mapping and documenting the current data architecture and reporting ecosystem Analysing existing Python and Apache Airflow data pipelines Tracing data flows from multiple partner data sources through Google Cloud environments into reporting platforms Reviewing and documenting transformation logic within PostgreSQL Working closely with commercial stakeholders to gather and define business requirements Assessing and rationalising complex taxonomy and mapping structures across multiple reporting domains Conducting audits of existing reporting logic and identifying gaps, risks and dependencies Producing clear technical and business documentation to support future migration and delivery activity Helping define the target-state architecture and delivery roadmap This role offers the opportunity to make a significant impact on a high-profile data transformation programme, providing clarity and direction for future implementation phases. What's in it for you? Competitive day rate Hybrid working arrangement High-impact discovery and transformation project Opportunity to work across business and technical teams Exposure to complex cloud-based data architecture environments Autonomous role with significant stakeholder exposure Skills & Experience Proven experience as a BA within data-focused environments Strong understanding of data architecture, data lineage and reporting ecosystems Experience documenting complex data flows and business processes Ability to work with technical teams to understand data pipelines and transformation logic Strong stakeholder management and requirements gathering experience Experience working with cloud-based data platforms Excellent documentation and communication skills Experience with Tableau and Power BI environments Knowledge of Google Cloud Platform (GCP) Familiarity with PostgreSQL, Python and Apache Airflow Experience within digital media, publishing, advertising technology or affiliate commerce environments Understanding of programmatic advertising and revenue reporting models Previous experience supporting data migration or modernisation programmes If you would like to be considered for the role and feel you would be an ideal fit, please apply with your latest CV.
Hays Technology
Power Platform Developer
Hays Technology Wokingham, Berkshire
280 per day (Inside IR35) 6-month Contract Berkshire (3 days onsite) Your new company Step into a role within a highly respected, purpose-led organisation that is committed to making a genuine difference to people's lives. Operating at the heart of a vital sector, this organisation is undergoing an exciting period of digital transformation, investing in technology, data and systems to better support its long-term mission. Its IT function has recently evolved into a more integrated, forward-thinking capability, combining infrastructure, business systems and data to deliver smarter, more connected solutions across the organisation. This is a collaborative, values-driven environment where technology plays a critical role in enabling growth, improving services and supporting those who depend on it most. Your new role This is a hands-on development role focused on designing and delivering impactful solutions using the Microsoft Power Platform. You will play a key role in enhancing business systems, building user-focused applications and automations that improve efficiency, data quality and overall user experience across the organisation. Working closely with Business Systems Analysts, data teams and stakeholders, you will translate requirements into practical, secure and scalable solutions using Power Apps, Power Automate and related technologies. You will be responsible for developing workflows, integrations and applications that reduce manual effort and streamline processes, ensuring that solutions are both effective and maintainable. Alongside solution delivery, you will support the testing, deployment and optimisation of applications, ensuring they perform reliably within a controlled environment. You will also contribute to documentation, knowledge sharing and ongoing support, helping to build resilience within the team and ensure solutions are understood and sustainable. This is a varied and fast-paced role where you will have exposure to a wide range of systems, projects and stakeholders, with the opportunity to directly influence how technology is used to support organisational goals. What you'll need to succeed You will bring strong development experience using the Microsoft Power Platform, with a proven ability to design and build secure, scalable and user-friendly solutions. You will be confident working across Power Apps and Power Automate, with experience integrating solutions into Microsoft 365, Dataverse and other business systems.A solid understanding of data structures, connectors and integration patterns will be essential, alongside strong problem-solving skills and the ability to translate business requirements into effective technical solutions. You will also have a good understanding of security, permissions and data protection within Power Platform environments.Experience working within structured change environments, including testing, deployment and release processes, will be important, as will the ability to produce clear documentation and collaborate effectively with both technical and non-technical stakeholders. You will be someone who enjoys working in a collaborative environment, is proactive in identifying improvements and is motivated by delivering solutions that have a tangible impact. What you'll get in return This is an opportunity to join a genuinely purpose-driven organisation where your work will have visible and meaningful impact. Alongside a competitive package and flexible working, you will be part of a supportive and collaborative team, with the chance to contribute to a growing digital function and shape how technology supports the organisation's future. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or get in touch for a confidential discussion. If this role isn't quite right for you but you are exploring new opportunities, please reach out to discuss your next move. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 15, 2026
Contractor
280 per day (Inside IR35) 6-month Contract Berkshire (3 days onsite) Your new company Step into a role within a highly respected, purpose-led organisation that is committed to making a genuine difference to people's lives. Operating at the heart of a vital sector, this organisation is undergoing an exciting period of digital transformation, investing in technology, data and systems to better support its long-term mission. Its IT function has recently evolved into a more integrated, forward-thinking capability, combining infrastructure, business systems and data to deliver smarter, more connected solutions across the organisation. This is a collaborative, values-driven environment where technology plays a critical role in enabling growth, improving services and supporting those who depend on it most. Your new role This is a hands-on development role focused on designing and delivering impactful solutions using the Microsoft Power Platform. You will play a key role in enhancing business systems, building user-focused applications and automations that improve efficiency, data quality and overall user experience across the organisation. Working closely with Business Systems Analysts, data teams and stakeholders, you will translate requirements into practical, secure and scalable solutions using Power Apps, Power Automate and related technologies. You will be responsible for developing workflows, integrations and applications that reduce manual effort and streamline processes, ensuring that solutions are both effective and maintainable. Alongside solution delivery, you will support the testing, deployment and optimisation of applications, ensuring they perform reliably within a controlled environment. You will also contribute to documentation, knowledge sharing and ongoing support, helping to build resilience within the team and ensure solutions are understood and sustainable. This is a varied and fast-paced role where you will have exposure to a wide range of systems, projects and stakeholders, with the opportunity to directly influence how technology is used to support organisational goals. What you'll need to succeed You will bring strong development experience using the Microsoft Power Platform, with a proven ability to design and build secure, scalable and user-friendly solutions. You will be confident working across Power Apps and Power Automate, with experience integrating solutions into Microsoft 365, Dataverse and other business systems.A solid understanding of data structures, connectors and integration patterns will be essential, alongside strong problem-solving skills and the ability to translate business requirements into effective technical solutions. You will also have a good understanding of security, permissions and data protection within Power Platform environments.Experience working within structured change environments, including testing, deployment and release processes, will be important, as will the ability to produce clear documentation and collaborate effectively with both technical and non-technical stakeholders. You will be someone who enjoys working in a collaborative environment, is proactive in identifying improvements and is motivated by delivering solutions that have a tangible impact. What you'll get in return This is an opportunity to join a genuinely purpose-driven organisation where your work will have visible and meaningful impact. Alongside a competitive package and flexible working, you will be part of a supportive and collaborative team, with the chance to contribute to a growing digital function and shape how technology supports the organisation's future. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or get in touch for a confidential discussion. If this role isn't quite right for you but you are exploring new opportunities, please reach out to discuss your next move. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Akkodis
Digital Product Analyst Professional Services £45-55k
Akkodis
Digital Product Analyst Professional Services 45-55k Do you like taking rough ideas and turning them into something people can actually build? This Digital Product Analyst role sits within a large professional services firm and is focused on shaping new digital ideas into products, prototypes, PoCs, or sometimes a clear decision not to build. You could be working on AI tools, automation ideas, client-facing digital products, mobile solutions, or third-party technology trials. The variety is the selling point here. You'll work with senior stakeholders to understand what they're trying to achieve, define the value, shape the requirements, and then guide Agile delivery teams through discovery, prototype and delivery. Not every idea will land, and that's part of the role. You'll help the business work out what is worth pursuing, what needs refining, and what should be parked. You'll help manage the innovation pipeline, turn ideas into clear product requirements, write epics, features and user stories, support business cases, work with UX, developers, testers and solution architects, and present progress and outcomes back to the business. You'll probably come from a Product Analyst, Product Owner, Business Analyst, Digital Consultant or Innovation Consultant background. What matters most is that you've taken ideas from concept through to delivery in an Agile environment, worked closely with senior stakeholders, and can turn broad business thinking into something delivery teams can run with. Experience with backlogs, prototypes, PoCs, UX/UI, suppliers, business cases or digital product delivery would all be useful. Scrum or Product Owner qualifications would be a bonus, but not essential. Hybrid working, with a London-heavy team and in-person collaboration valued. Salary: 45-55k plus a strong benefits package. Interested? Send me your CV and we'll review ASAP. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 15, 2026
Full time
Digital Product Analyst Professional Services 45-55k Do you like taking rough ideas and turning them into something people can actually build? This Digital Product Analyst role sits within a large professional services firm and is focused on shaping new digital ideas into products, prototypes, PoCs, or sometimes a clear decision not to build. You could be working on AI tools, automation ideas, client-facing digital products, mobile solutions, or third-party technology trials. The variety is the selling point here. You'll work with senior stakeholders to understand what they're trying to achieve, define the value, shape the requirements, and then guide Agile delivery teams through discovery, prototype and delivery. Not every idea will land, and that's part of the role. You'll help the business work out what is worth pursuing, what needs refining, and what should be parked. You'll help manage the innovation pipeline, turn ideas into clear product requirements, write epics, features and user stories, support business cases, work with UX, developers, testers and solution architects, and present progress and outcomes back to the business. You'll probably come from a Product Analyst, Product Owner, Business Analyst, Digital Consultant or Innovation Consultant background. What matters most is that you've taken ideas from concept through to delivery in an Agile environment, worked closely with senior stakeholders, and can turn broad business thinking into something delivery teams can run with. Experience with backlogs, prototypes, PoCs, UX/UI, suppliers, business cases or digital product delivery would all be useful. Scrum or Product Owner qualifications would be a bonus, but not essential. Hybrid working, with a London-heavy team and in-person collaboration valued. Salary: 45-55k plus a strong benefits package. Interested? Send me your CV and we'll review ASAP. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Companies House
Junior DevOps / WebOps Engineer
Companies House Cardiff, South Glamorgan
Join Companies House at a pivotal time as we transform our digital services to better support millions of users across the UK. As a Junior DevOps/WebOps Engineer within our Digital and Technology directorate, you'll play a key role in delivering secure, resilient, and high-performing services that underpin the UK company register. You'll be part of a large, diverse, and collaborative engineering community, working in an agile environment alongside software engineers, analysts, and product teams. Together, we support and enhance a wide range of critical internal and customer-facing services, maintaining high levels of service availability and continuously improving how we deliver. This role offers the opportunity to develop your technical skills, contribute to WebOps practices, and support service reliability through monitoring, incident management, and problem-solving. If you are customer-focused, enjoy working as part of a team, and are motivated to learn and grow while contributing to meaningful public services, we encourage you to apply. Why choose Companies House? At Companies house we take a proactive approach to wellbeing by promoting a welcoming culture, healthy work life balance and supporting colleagues to be their best in work because we know people are the key to our success. Our benefits include: Flexible working with no core hours (6am - 8pm flexible options) 30 days annual leave 8 bank holidays & 1 privilege day Enrolment into Civil Service Pension scheme average 28.97% On-site working available for peer led-learning enhancing professional experience and career progression Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. The team for this role is based in Cardiff, and a hybrid contract will be the standard offering for this role. Job description As a Junior DevOps/WebOps Engineer, you will play your part in the IT Services Digital team during a period of significant transformation, supporting the delivery of secure, resilient and high-performing IT services across Companies House systems: Supporting maintenance, upgrades, and continuous service improvements to help ensure systems remain reliable and perform effectively Assisting the team in aligning services with evolving organisational and legislative priorities, including changes introduced through the Economic Crime and Corporate Transparency Act Supporting live services through proactive monitoring and incident resolution to maintain availability and performance Contributing to system upgrades, enhancements, and automation activities as your skills develop Supporting reporting and data management activities to help inform service performance and improvements Assisting with incident management through ServiceNow, contributing to issue resolution and supporting root cause analysis Working as part of a wider team to support the development and improvement of digital services, contributing to transformation and more efficient ways of working Collaborating with colleagues across IT Services, learning from experienced engineers and contributing positively to team development and wellbeing Participating in an on-call rota (where required) to support critical services, with appropriate support and development You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack. Person specification We are looking for someone who: Is keen to learn and develop, actively building their technical capability Takes proactive steps to get to know the working teams around them, valuing the input from other colleagues and being a positive influence to bring change and improvement in everyday tasks Works collaboratively to support continuous improvement initiatives, values teamwork and knowledge sharing Takes a proactive approach to problem-solving and service improvement Shows an interest in non-functional requirements, such as availability, security, and performance Is adaptable and able to work effectively in a changing technical environment Understands continuous development and delivery to support the ongoing work of the team and delivery of services to customers Is willing to support more experienced team members with ongoing tasks including developing fixes or enhancements Technical skills Has cloud based Unix/Linus environments and database querying (SQL) Awareness or experience of automation and monitoring within a support environment Exposure to cloud-based infrastructure (e.g. AWS or similar), with an understanding of core concepts Knowledge of database querying and investigation (e.g. SQL or similar) Experience or exposure to coding or scripting (e.g. shell, Python, Java, or similar) An awareness of DevOps principles, tools, and ways of working Experience in similar or equivalent technologies will be considered Experience Working collaboratively to support continuous improvement initiatives, values teamwork and knowledge sharing An understanding or practical experience of cloud-based (e.g AWS) Unix/Linux environments, database querying (e.g SQL) with some confidence scripting, automating and monitoring Experience or awareness of supporting systems in a live service environment (e.g ServiceNow), including responding to incidents or alerts An understanding of monitoring and maintaining system performance Experience assisting with data management, reporting and incident resolution Able to make a contribution to system builds, deployments and releases The ability to troubleshoot technical issues and apply logical, methodical problem-solving, including an interest in supporting root cause analysis Good communication skills, with the ability to work effectively as part of a team A customer-focused mindset, with an awareness of the importance of reliable and accessible digital services Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Working Together Managing a Quality Service Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: Unix/Linux and SQL Automation and monitoring Cloud-based infrastructure Benefits Alongside your salary of £35,952, Companies House contributes £10,415 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Join Companies House and discover a role that offers more than just a job, with flexibility, career development and a genuinely supportive culture where you can thrive: Flexible working from day one - hybrid working, flexible hours and flexitime A generous, competitive package - including 30 days annual leave + 8 bank holidays + 1 privilege day, plus family leave and sickness provision We invest in your future - funded training, professional qualifications and clear career progression pathways A modern and welcoming workplace - collaboration spaces, on-site facilities and an office you'll enjoy Stand-out location benefits - including free parking in Cardiff and on-site amenities across all locations Wellbeing at the heart of what we do - occupational health support, mental health advocates and wellbeing initiatives Real savings and lifestyle perks - myLifestyle discounts, gym discounts and childcare support A friendly, social and inclusive culture - staff networks, sports and social groups and volunteering opportunities Security you can count on - Civil Service Pension Scheme with employer contributions of around 28% We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? This role is based in our Cardiff office, aligned with the key duties for this role. . click apply for full job details
Jun 15, 2026
Full time
Join Companies House at a pivotal time as we transform our digital services to better support millions of users across the UK. As a Junior DevOps/WebOps Engineer within our Digital and Technology directorate, you'll play a key role in delivering secure, resilient, and high-performing services that underpin the UK company register. You'll be part of a large, diverse, and collaborative engineering community, working in an agile environment alongside software engineers, analysts, and product teams. Together, we support and enhance a wide range of critical internal and customer-facing services, maintaining high levels of service availability and continuously improving how we deliver. This role offers the opportunity to develop your technical skills, contribute to WebOps practices, and support service reliability through monitoring, incident management, and problem-solving. If you are customer-focused, enjoy working as part of a team, and are motivated to learn and grow while contributing to meaningful public services, we encourage you to apply. Why choose Companies House? At Companies house we take a proactive approach to wellbeing by promoting a welcoming culture, healthy work life balance and supporting colleagues to be their best in work because we know people are the key to our success. Our benefits include: Flexible working with no core hours (6am - 8pm flexible options) 30 days annual leave 8 bank holidays & 1 privilege day Enrolment into Civil Service Pension scheme average 28.97% On-site working available for peer led-learning enhancing professional experience and career progression Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. The team for this role is based in Cardiff, and a hybrid contract will be the standard offering for this role. Job description As a Junior DevOps/WebOps Engineer, you will play your part in the IT Services Digital team during a period of significant transformation, supporting the delivery of secure, resilient and high-performing IT services across Companies House systems: Supporting maintenance, upgrades, and continuous service improvements to help ensure systems remain reliable and perform effectively Assisting the team in aligning services with evolving organisational and legislative priorities, including changes introduced through the Economic Crime and Corporate Transparency Act Supporting live services through proactive monitoring and incident resolution to maintain availability and performance Contributing to system upgrades, enhancements, and automation activities as your skills develop Supporting reporting and data management activities to help inform service performance and improvements Assisting with incident management through ServiceNow, contributing to issue resolution and supporting root cause analysis Working as part of a wider team to support the development and improvement of digital services, contributing to transformation and more efficient ways of working Collaborating with colleagues across IT Services, learning from experienced engineers and contributing positively to team development and wellbeing Participating in an on-call rota (where required) to support critical services, with appropriate support and development You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack. Person specification We are looking for someone who: Is keen to learn and develop, actively building their technical capability Takes proactive steps to get to know the working teams around them, valuing the input from other colleagues and being a positive influence to bring change and improvement in everyday tasks Works collaboratively to support continuous improvement initiatives, values teamwork and knowledge sharing Takes a proactive approach to problem-solving and service improvement Shows an interest in non-functional requirements, such as availability, security, and performance Is adaptable and able to work effectively in a changing technical environment Understands continuous development and delivery to support the ongoing work of the team and delivery of services to customers Is willing to support more experienced team members with ongoing tasks including developing fixes or enhancements Technical skills Has cloud based Unix/Linus environments and database querying (SQL) Awareness or experience of automation and monitoring within a support environment Exposure to cloud-based infrastructure (e.g. AWS or similar), with an understanding of core concepts Knowledge of database querying and investigation (e.g. SQL or similar) Experience or exposure to coding or scripting (e.g. shell, Python, Java, or similar) An awareness of DevOps principles, tools, and ways of working Experience in similar or equivalent technologies will be considered Experience Working collaboratively to support continuous improvement initiatives, values teamwork and knowledge sharing An understanding or practical experience of cloud-based (e.g AWS) Unix/Linux environments, database querying (e.g SQL) with some confidence scripting, automating and monitoring Experience or awareness of supporting systems in a live service environment (e.g ServiceNow), including responding to incidents or alerts An understanding of monitoring and maintaining system performance Experience assisting with data management, reporting and incident resolution Able to make a contribution to system builds, deployments and releases The ability to troubleshoot technical issues and apply logical, methodical problem-solving, including an interest in supporting root cause analysis Good communication skills, with the ability to work effectively as part of a team A customer-focused mindset, with an awareness of the importance of reliable and accessible digital services Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Working Together Managing a Quality Service Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: Unix/Linux and SQL Automation and monitoring Cloud-based infrastructure Benefits Alongside your salary of £35,952, Companies House contributes £10,415 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Join Companies House and discover a role that offers more than just a job, with flexibility, career development and a genuinely supportive culture where you can thrive: Flexible working from day one - hybrid working, flexible hours and flexitime A generous, competitive package - including 30 days annual leave + 8 bank holidays + 1 privilege day, plus family leave and sickness provision We invest in your future - funded training, professional qualifications and clear career progression pathways A modern and welcoming workplace - collaboration spaces, on-site facilities and an office you'll enjoy Stand-out location benefits - including free parking in Cardiff and on-site amenities across all locations Wellbeing at the heart of what we do - occupational health support, mental health advocates and wellbeing initiatives Real savings and lifestyle perks - myLifestyle discounts, gym discounts and childcare support A friendly, social and inclusive culture - staff networks, sports and social groups and volunteering opportunities Security you can count on - Civil Service Pension Scheme with employer contributions of around 28% We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? This role is based in our Cardiff office, aligned with the key duties for this role. . click apply for full job details
Pontoon
ServiceNow Business Analyst - Modern Workplace
Pontoon Leeds, Yorkshire
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh (2 days per week onsite) Contract: 12 months Rate: £550 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 15, 2026
Contractor
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh (2 days per week onsite) Contract: 12 months Rate: £550 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

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