46 jobs found

3rd Line Support Engineer - 40,000- 50,000 We're partnering with a well established organisation in Hampshire that is looking for a 3rd Line Support Engineer to join their internal IT team. This role will suit someone who enjoys a mix of BAU support and project work, with a strong focus on infrastructure and cloud technologies. Responsibilities : Acting as an escalation point for complex technical issues Managing and maintaining servers, networks, and cloud platforms Leading on small to medium IT projects Supporting Azure and Microsoft 365 environments Improving systems, performance, and security Tech environment: Azure / Office 365 Windows Server (2016/2019/2022) Virtualisation (VMware / Hyper-V) Networking (firewalls, switches, VPNs) Backup & disaster recovery solutions What we're looking for: 4+ years' experience in IT support/infrastructure Strong all-round technical knowledge Experience with cloud platforms (Azure preferred) Ability to take ownership of technical issues and projects Package: 40,000- 50,000 Hybrid working (2-3 days from home) Bonus scheme 25-28 days holiday Training and certification support Clear progression into infrastructure/cloud roles If this role isn't quite right, but you're working in IT Support and open to new opportunities, feel free to apply or get in touch. INDAV

IdAM Engineer Location: Lonodn Contract Type: 12 Month Contract Working Arrangement: Fully On-site Role About the Role Guidant Global is supporting our client in recruiting a skilled IdAM Engineer to join a dedicated Identity and Access Management (IdAM) Live Services team. This role is critical in maintaining and monitoring key components of the organisation's identity infrastructure, ensuring high levels of availability, performance, and security. You will act as a subject matter expert across identity technologies, contributing to continuous service improvement and supporting a fast-paced, evolving IT environment. Alongside operational responsibilities, you will provide technical expertise to project delivery teams and work closely with external suppliers to ensure value is maximised across partnerships. This is an exciting opportunity to work within a highly secure and complex environment, supporting essential identity services that underpin organisational operations. Key Responsibilities Provide support for Windows Active Directory Domain Services and associated security infrastructure Deliver 2nd and 3rd line support for Active Directory, Privileged Access Management, and IdAM solutions Respond to incidents and service requests, taking ownership through to resolution Perform proactive system monitoring and daily health checks to prevent service disruption Collaborate with support and project teams to implement changes and technical solutions Follow and adhere to corporate change management processes Maintain the integrity and security of identity management services in line with industry best practices Support disaster recovery testing and critical project activities, including work outside standard hours when required Engage with third-party suppliers to ensure effective service delivery and value Essential Skills & Experience Minimum 3+ years' experience administering Windows Server environments (2008/2012/2016/2019) Experience supporting Active Directory Domain Services in enterprise environments Working knowledge of Linux system administration Experience with Two-Factor Authentication (RSA) and PKI/Certificate services Strong scripting capability, particularly with PowerShell , including automation development Experience administering DNS and DHCP services Good understanding of network protocols and firewall technologies Knowledge of system security principles and integration technologies Experience supporting disaster recovery planning and testing Familiarity with Microsoft Identity Manager (MIM) / Forefront Identity Manager (FIM) Desirable Skills Experience working within secure or highly regulated environments Exposure to identity governance or access certification tools Knowledge of modern identity platforms and cloud-based identity services Who We're Looking For Someone who is: A strong communicator with excellent written and verbal skills Able to work autonomously as well as collaboratively within a team Highly organised with the ability to manage workloads and meet deadlines Proactive and solution-focused in a fast-paced environment Committed to continuous improvement and service excellence Why Join Through Guidant Global? We take a people-first approach to recruitment, supporting you at every stage of your journey. You'll have the opportunity to work on critical identity infrastructure within a collaborative and forward-thinking environment, gaining valuable experience in a highly specialised and in-demand area of IT. Guidant Global is acting as an Employment Business in relation to this vacancy.

Location Nottingham About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. "This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. "This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria: Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc.). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria: Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems.

IT Infrastructure and Field Support Engineer We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation. This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people s lives. Position: 6800 IT Infrastructure & Field Support Engineer Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £30,775.03 per annum Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the technology infrastructure to ensure secure, reliable and efficient services across the organisation. As an IT Infrastructure & Field Support Engineer to will be responsible for: providing technical support for systems and infrastructure contributing to the design and delivery of cost-effective solutions helping to maintain strong standards of security, resilience and service continuity You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity. This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems. About You You will need: Experience in a Service Desk or infrastructure support role Strong troubleshooting skills A structured, organised approach to managing workload Knowledge of Microsoft technologies Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure Strong communication skills and the ability to support a wide range of users and stakeholders You will be required to join the on-call rota following successful completion of their probation period. Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support. Please note this role is being advertised by NFP People on behalf of our client.

Overall Ambition Solve some of today's complex hospitality problems by creating innovative solutions using an open technology toolset. What We're Looking For We are looking for a Software Engineer to join our passionate, lean, agile, fast-growing, evolving and tech-loving team on a permanent basis. The projects we are working on are innovative and will change the fast-casual dining experience forever. As a Software Engineer, you will be responsible for designing, developing, deploying and maintaining innovative solutions using the latest tools and technologies. Software Engineers work in conjunction with Technical Leads and focus on delivering through the entire technical stack: be that backend services, systems integrations or rich user interfaces. You will relish tackling and solving tough problems and be looking to expand your skillset and increase your influence across new technologies. We will continue investing in you through training, conferences and great opportunities for advancement as we grow our team. You'll be comfortable working independently on backend and frontend tickets and can run effective sessions with peers on your team to ensure we're delivering the right thing in the right way. You will work with our build pipelines and infrastructure at a level where you can configure, optimise and troubleshoot for continued reliability and performance. You'll be passionate about moving Nando's forward and be a champion of best practices, patterns, processes and tech. You will lead by example: getting your hands dirty in the code, inspiring your peers & delivering quality software every day. About the Locate, Payment and Menu Team Our team brings together three critical domains of the Nando's eCommerce platform. The Locate domain is key to discovering restaurant capabilities during online ordering and third-party integrations, helping communicate to our customers and other systems what a restaurant can offer. The Menu domain's primary objective is to support the business in presenting menu items digitally, effectively translating the physical menu into a seamless digital experience. The payment domain covers everything related to getting money in for our eCommerce journeys, making integration with our payment provider a critical responsibility. As a member of our team, you will play a crucial role in developing and enhancing the digital experience across these domains. Your primary responsibility will be to work on end-to-end projects, providing APIs and connecting them with the frontend experience on both web and app platforms. Collaboration with other domain teams within the Customer Digital space will be a key aspect of your role, ensuring smooth integration and leveraging collective expertise to deliver the overall customer experience. You will be responsible for developing elegant solutions to match multi-variant business requirements and building high-throughput systems to support our operations. Responsibilities: Our Engineers have the opportunity to work on a variety of projects across a wide range of products that enable us to operate our restaurants business efficiently and provide customers with a great experience. Actively collaborate with other members of the team across all disciplines Routinely pair across disciplines and drive improvements in the team ways of working Support backlog priority decisions with technical input Develop E2E and unit test coverage, actively work to increase the robustness, quality, and number of tests within our codebase alongside feature development Maintain services once in production and ensure a robust monitoring and alerting strategy is in place (and create one if not). If you build it, you run it. Build robust and performant release pipelines; support peers in troubleshooting build failures Skills required Proficiency in programming languages such as Rust or Golang is a must Experience with TypeScript and React is a big bonus Proven experience of agile practices and ability to breakdown complex epics/features and provide effort estimates Experience working in more than one language/stack Can articulate topics and promote technology opportunities with a clear customer benefit Can engage with stakeholders outside the team and lead technical integration discussions with 3rd parties Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all; including our existing and future Nandocas, partners and suppliers, customers and the communities we are a part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments in order to enable candidates to perform as well as possible during the recruitment process

Project Engineer (MEICA) The Role As Project Engineer within the MEICA business, you will bring demonstrable MEICA or industrial installation experience and practical skills to the team. You will provide the detailed technical input to the project and ensure works are safe and meet the specifications prior to implementation. The Project Engineer will have a strong focus on achieving safety targets and have zero tolerance of unsafe working practices and occurrences. They will actively engage the project construction team in the successful implementation of project delivery. Working closely with the Project Manager and the project team, you will ensure that project related activities are planned and executed to meet the project requirements in a safe and cost-effective manner. Key Responsibilities Supporting the Project Management team in the delivery of MEICA projects. Production of functional specifications, contractor selection and ensuring that all supporting scope is delivered on time. Provide data to the project Commercial manager / QS in respect to variation orders and site instructions. Manage suppliers of engineering services across all technical disciplines. Liaise with any consultants, subcontractors, supervisors, planners, quantity surveyors and the general workforce involved in the project. Liaise with clients and their representatives (architects, engineers, and surveyors), including attending regular meetings to keep them informed of progress. Developing and reviewing tender documents, both for consultants and construction works. Understanding project risks and co-ordinating mitigation activities. Carrying out Technical Assurance checks and audits of contractor activities and outputs through the detail design and construction phases of projects. Assisting in the resolution of engineering issues arising through project delivery and ensure quality control. Manage multiple engineering aspects of projects from inception to completion, ensuring they meet technical and quality standards. Collaborating with project stakeholders, including clients, architects, and contractors, to understand project requirements and objectives. Developing and overseeing project plans, schedules, and budgets, ensuring projects are completed on time and within budget. Supporting the project team in preparing detailed MEICA & interface engineering drawings, schematics, and technical documentation. Working with the project team by assigning in tasks and providing technical guidance and mentorship. Understanding project risks and co-ordinating the mitigation activities ensuring compliance with safety regulations throughout the project. Coordinating with other engineering disciplines, such as mechanical and civil engineers, to ensure integrated and coordinated project designs. Participating in site visits and inspections to monitor progress, resolve technical issues, and ensure quality control. Troubleshooting with the project team in resolving MEICA related issues that may arise during project execution. Ensuring that projects adhere to codes, standards, and industry best practices. Managing project documentation, including technical reports, change orders, and project records. Providing technical support to clients and addressing their inquiries and concerns. Keeping up to date with advancements in electrical engineering technology and best practices. Preparing and delivering project progress reports and presentations to clients and project stakeholders About you Essential Ability to liaise at all levels A team player with the ability to co-ordinate project-related activities with clients' consultants and 3rd parties Good organisational skills Methodical approach with a clear focus on client, customer, and quality Strong leadership qualities and a natural problem solver Able to prioritise a varied workload and demonstrate good time management to comply with deadlines Able to work in a busy environment under pressure Educated to Degree level or equivalent in an Engineering related subject, ideally in the field of Mechanical, Electrical, ICA or Manufacturing SMSTS or NEBOSH qualified Relevant CSCS Card (Either Experienced Technical Supervisor, Supervisory, Professionally Qualified Person, or Manager) Previous experience working in a similar role Familiar with programme management and maintenance Proficient with IT specifically full Office 365 suite Knowledge of health and safety legislation regarding safe work practise SSSTS / SMSTS CSCS card 1st Aid trained Understanding the importance of promoting a safety culture on-site Desirable WIMES Standards familiarisation Experience of working within the utilities industry, especially Water & Wastewater Strong programme and schedule management experience Working knowledge of Microsoft office package Commercial and contract experience Knowledge of MF1, NEC, IChemE or similar model contracts Thames Water Safety Passport EUSR Water Hygiene card Caring and investing in you What we offer: Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Tickets/training/certs required- Authorised Person Electrical (Desirable) - SMSTS - EUSR - CSCS Specific experience required- - Design and build of infrastructure projects - Pumping stations and systems in the water industry. - Experience delivering projects for regulated water companies. - Power resilience and liaison with DNOs. - HV/LV systems and transformers. - ICA and systems integration. - Commissioning and handover of the above. - HAZOP & ALM - Understanding of hydraulic systems. - Procurement of equipment and subcontracts. - Supervision of direct and subcontract delivered MEICA works. - Familiarisation with WIMES standards - Knowledge of NEC contracts Specific experience required - Strong technical knowledge and practical experience of managing design, installation, testing and commissioning of MEICA systems: pumps, valves, transformers, Ring Main Units, LV Switchgear, PLCs, MCCs, Remote Terminal Unit, instrumentation, control systems, systems integration (SCADA/Telemetry) etc. - Supervision of direct and subcontract delivered MEICA works. - Knowledge of NEC contracts - Understanding of hydraulic systems. - Liaison with DNOs. - Experience delivering projects for regulated water companies. - Experience with HAZOP & ALM, FAT/SAT of the above, commissioning procedures of the above, inspection/test records, and documentation for project handover. - Experience in writing MEICA technical specification - Experience in MEICA WIMES standards - Procurement of equipment and subcontracts. - Experience in reviewing technical MEICA design drawings and specifications including Single Line Diagrams, MCC panel schematics, System/Network Architecture Drawings and Functional Design Specifications for SCADA and Telemetry

IT Infrastructure Engineer - Cardiff IT Infrastructure Engineer with excellent experience in cloud technologies (either Azure or AWS), MS Server and network infrastructure is required by a leading law firm based in Cardiff. The role will be 3 days in the office, and 2 days working from home so you must be able to commute to the Cardiff office You will work alongside skilled engineers to deliver service to users across the firm. As well as troubleshooting issues, you will also be working with the team to develop the firm's systems and networks. Skills and experience: Strong 3rd line IT support, acting as a point of escalation for complex issues Expertise around Microsoft Server Excellent experience around Virtualisation Experience supporting cloud-based solutions, either Azure or AWS Experience working with backup software - ideally Veeam Networking knowledge around areas including patching and SAN, etc. Managing and contributing to technical documentation The role is due to growth and a big expansion of the IT team, so a brilliant time to join. They have some massive projects in the pipeline that you can get involved in from day 1. The client is looking to pay a starting salary of between £45,000 - £55,000 + hybrid working + benefits. Click 'apply now' or send your CV to Feel welcome to get in touch for more information, you can also add me on LinkedIn. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

Senior IT Engineer - T3 As our Senior IT Engineer, you will be responsible for: Acting as an escalation point to 1st and 2nd line technicians. Providing technical Support and ticket resolution for servers and infrastructure across a broad range of customers and technologies. Maintaining a high degree of customer service for all IT Support queries and projects. Accurately updating /maintaining our ticketing system and striving to exceedSLAs. Responding to enquiries from clients and escalated tickets and effectively resolve any server hardware or software problems. Liaising with third party softwarehardware providers to expedite prompt resolutions for clients. Provide guidance on cybersecurity and IT best practices. Effectively managing tickets & task through a PSA. Managing Project works efficiently. Mentoring and supporting colleagues. Providing technical support resource to support teams. Maintain accurate technical documentation and asset records. Out of Hours work on occasion Skills / Experience preferred: Proven experience in a 2nd/3rd line support role within an MSP. Windows Server and 2019 installation, operation and troubleshooting Varied Cloud Solutions experience. Configure and manage virtualised environments (Hyper-V, VMware). Familiarity with backup solutions, RMM tools, and IT security practices. Exchange Online, Microsoft 365 deployment, operation and troubleshooting Active Directory and Group Policy Administration Microsoft Azure deployment, support and development exposure. Networking - Routers/Switches/Firewalls installation, operation and troubleshooting Cisco Meraki &Unifi configuration, deployment & management Connectivity - Experience specifying and deploying Fibre, MPLS, EFM,vDSL. Network troubleshooting TCP/IP, DNS, DHCP, LAN/WAN, IPSec Excellent troubleshooting and communication skills across a variety of disciplines Desirable/advantageous Telephony - 3CX,Gamma, Microsoft Business Voice. Preferred Qualifications: HND or BSC / Degree in Computer Science Relevant certifications & accreditation -e.g.CompTIA, Microsoft, Azure Fundamentals would be an advantage. ITIL v4 certification(or willingness to work towards it) Current Driving License and owncar required. REF-

IT Systems Engineer £40,000 - £45,000 Poole 4 days onsite Some infrastructure roles are all about keeping legacy systems ticking over. This one is different. You'll be joining a growing software business at a time of real change. Major infrastructure projects are underway. New environments are being built. Data centres are being modernised. And they need someone who can roll up their sleeves and get stuck in. If you enjoy hands-on infrastructure work, solving technical problems, and being trusted to take ownership, this could be a brilliant fit. What's in it for you? Salary : £38,000 - £45,000 Location : Poole (4 days per week in the office) Projects : Significant infrastructure work from day one Technology : Windows Server, Hyper-V, Microsoft 365, Intune, networking Variety : Mix of project delivery, infrastructure engineering, and 3rd line support Travel : Occasional visits to local South Coast data centres Future : Potential opportunities to support international expansion What's the role really about? This isn't a role where you'll spend all day firefighting tickets. Yes, there will be some 3rd line support. But the real attraction is the project work. Over the next 6-12 months, you'll be heavily involved in: Building and configuring new infrastructure Installing servers and provisioning virtual machines Supporting data centre changes Strengthening resilience and disaster recovery Improving the overall IT environment It's the kind of role where your work will be visible and genuinely valued. What you'll be doing Administering and improving Windows Server environments Managing Hyper-V virtualisation and provisioning new VMs Supporting Microsoft 365, Entra ID, and Intune Working with Active Directory, Group Policy, DNS, and DHCP Installing and configuring physical servers and networking equipment Maintaining backup and disaster recovery solutions Troubleshooting infrastructure issues and 3rd line escalations Creating clear technical documentation Visiting data centres across the local area when required What you'll bring Strong infrastructure engineering or 3rd line support experience Hands-on knowledge of Windows Server environments Experience with Hyper-V (or solid VMware experience) Good understanding of Microsoft 365 and modern endpoint technologies Strong networking fundamentals Experience working with physical server hardware and data centres A proactive, self-sufficient mindset Someone who enjoys taking ownership and figuring things out Why this role stands out You won't be joining a huge infrastructure team where your contribution gets lost. You'll be one of a small number of engineers shaping the environment. You'll have the freedom to make recommendations. And if you're the kind of person who likes to leave things better than you found them, your ideas will be listened to. The kind of person who'll love this role You're comfortable in a data centre. You know your way around servers, storage, virtualisation, and Microsoft infrastructure. And when someone asks you to solve a problem, you don't wait to be told what to do. You get stuck in. Interested? Send your CV to bob com

3rd Line Support Engineer London - £48k - £52k + excellent benefits Our client is a well-established IT services provider based in London. Due to continued growth and expansion, they are looking to recruit a 3rd Line Support Engineer. The role will involve managing complex client infrastructures and delivering strategic IT solutions. Responsibilities: Provide expert-level support for complex issues across server environments, virtualisation, networking, cloud services, and security. Act as the primary escalation point for the engineering team. Lead end-to-end infrastructure projects, including server migrations, virtualisation deployments, cloud solutions (Microsoft Azure), and network upgrades, ensuring successful and timely delivery. Work closely with clients to understand their needs and provide tailored IT solutions. Manage client expectations and guide them through technical implementations. Mentor junior engineers, offering guidance on technical issues and career development. Ensure team members adhere to best practices and quality standards. Lead the design and implementation of security solutions, including firewalls, endpoint protection, and cloud security measures, ensuring compliance with industry standards and best practices. Ensure thorough documentation of system configurations, solutions, and troubleshooting steps. Provide clients with performance reports and recommendations for improvement. Technical Skills: Expert knowledge in Windows Server, Active Directory, DNS, DHCP, GPOs, and WDS, including advanced troubleshooting and configuration. Strong hands-on experience with server virtualisation (Hyper-V, VMware) and cloud technologies, particularly Microsoft Azure (Azure AD, Virtual Machines, Storage). In-depth experience with backup solutions (Veeam, Cove, Acronis) and disaster recovery planning. Strong networking skills: VLANs, subnetting, TCP/IP, LAGs, VPNs, and expertise in configuring and managing firewalls (Fortinet, Juniper, Watchguard, Palo Alto). Proficient in storage solutions, including Dell PowerVault and Synology (LUNs, RAID, storage pools). Experience with endpoint protection platforms like Microsoft Defender and Sophos. Proven ability to manage and deliver complex IT projects, including server migrations, cloud deployments, and network upgrades. Hours - Monday Friday, between 9am 6pm

The role: We are looking for a Senior Cloud Infrastructure Analyst to join our IT department in Bristol. At Simmons & Simmons, technology is central to delivering exceptional client service. We are seeking a talented and motivated Senior Cloud Infrastructure Analyst to join our Platforms team and help build, automate and operate the Azure platform underpinning our applications and services. This is a hands-on engineering role focused on designing and delivering secure, scalable and resilient cloud solutions in Microsoft Azure, using Infrastructure as Code and CI/CD automation as the default approach. You will work closely with architects, security and application teams to implement cloud platform patterns and enable delivery teams to deploy safely and consistently. You will be required to act as senior technical authority within the platforms team, supporting decision-making, mentoring engineers, and shaping the Azure roadmap. What will you do: Azure Infrastructure as Code (IaC) & CI/CD automation Build, deploy, and maintain Azure infrastructure using IaC (Bicep and/or Terraform) with peer review and version control. Strong familiarity working in IaC and pipelines to ensure quality, security and adherence to baseline standards. Cloud reliability, operations & incident/problem support (engineering-led) Act as a senior escalation point for complex Azure platform incidents; leading to troubleshoot, perform root cause analysis, and implement sustainable fixes (automation over repeated manual intervention). Monitor and improve platform health using Azure observability tooling (e.g., Azure Monitor, Log Analytics/KQL, Application Insights, Science Logic), and improve alerting and diagnostics. Lead reliability and resilience improvements such as such as performance tuning, resource optimisation, cost optimization using FinOps and provide availability enhancements, aligned to our service- level expectations. A senior analyst is expected to be a point of contact and escalation at all times, taking ownership of incident management, while providing 3rd & 4th level and technical support. Any experience working within the Agile framework using Scrum. Security, compliance & governance Embed security controls and compliance checks into delivery pipelines (DevSecOps approach), ensuring cloud systems are configured securely and remain compliant. Contribute to platform governance initiatives such as naming/tagging conventions, logging standards, Key Vault/secret patterns, and controlled change via Github Push/Pull requests. Work closely with Security and CISO stakeholders and the wider networks team to maintain a strong and compliant security posture across our Azure public cloud. What we are looking for: The role deliberately covers a relatively broad brief of technologies, targeted at enabling effective communication and efficient working practices. We would expect the role holder to be able to demonstrate a skill base that spans a range of the following topics and, where necessary, to demonstrate the aptitude and desire to develop to meet the entire brief. Knowledge of a range of enterprise IT application technologies, including a demonstrated track record in operating and administering or working with infrastructure applications as part of the: Microsoft Application Stack such as Exchange 365; Active Directory, AD connect, Azure site recovery (ASR) and Azure Virtual Desktop (AVD) and Azure SQL. Experience of working with VMware vSphere, HPE Servers & Storage, upgrades and maintenance procedures. Hands-on experience engineering solutions in Microsoft Azure, including a solid understanding of Azure IaaS and PaaS services (e.g., VMs, Storage, App Services, Front Door, API Management, Azure Functions, Azure SQL, Azure Networking). Strong experience with Infrastructure as Code in either (Bicep and/or Terraform; ARM knowledge acceptable where relevant). Practical experience with Azure DevOps (Pipelines, Repos, CI/CD concepts) and Git-based version control. Azure networking knowledge including VNETs, vWAN, ExpressRoute, VPN gateways, hub-and-spoke, and traffic management concepts. Azure security fundamentals including Managed Identities, Key Vault, Conditional Access, Defender for Cloud/Security Centre. Strong scripting capability in PowerShell (and/or Bash), and the ability to automate operational tasks and deployments. Strong troubleshooting mindset: diagnosing complex issues and driving them to resolution with appropriate escalation and RCA. Clear communication skills, including the ability to explain technical topics in plain English in a professional services environment. A Strong problem-solver with proactive, engineering-led mindset. Self-motivated technical lead and mentor. Comfortable working as a senior engineer in a collaborative, geographically diverse and inclusive team. Preferably either: 5-years relevant experience working in a similar role, or a qualification in Computer Science or Engineering or Microsoft accredited Azure Certifications (e.g., Azure Administrator / DevOps / Cloud Engineering) and relevant experience working in a similar role. Excellent Knowledge of the Azure and Windows Stack. Career Level: The career level assigned to this role is level 3. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues . click apply for full job details

Your new company Hays are supporting a charity based in north Bristol recruiting a permanent 3rd line IT engineer. The role is paying a salary up to £38,000pa depending on experience and offers hybrid flexible working, typically two days on site. Your new role & w hat you'll need to succeed In the role, you will join the team responsible for managing a secure, stable and available IT infrastructure. You will act as an escalation point for the 1st and 2nd line engineers and be involved in working on interesting project-based IT work. To be considered for this role you will need experience in a similar 2nd / 3rd line IT support role with some project-based exposure. You will need good communication skills and be able to deal with stakeholders at different levels of IT ability. You will need experience with the Microsoft stack, including Entra ID, Azure, Exchange and Defender. Experience with Windows server technologies is important, as is PowerShell scripting. Basic networking and MDM are also desirable. What you'll get in return In return, you'll work in a great team for a fantastic charity. You'll be involved in a varied day-to-day across project-based work and BAU support. You'll also have a lot of training and development opportunities. You'll work in a flexible hybrid pattern, typically 2 days per week, and receive a salary up to c£38,000pa What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

2nd / 3rd Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £32,000-£36,000 per annum depending on experience Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work with diverse technologies and clients, Friendly, collaborative team environment, Career progression as the company grows. About us: BrightSkye is a dynamic and growing IT services provider based in Coatbridge. We deliver a full range of technology solutions to businesses across the region including managed IT support, telecoms, connectivity, and IT projects. Our team prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. As we continue to expand, we re looking for an experienced 2nd / 3rd Line IT Support Engineer to join our team and play a key role in supporting our clients infrastructure and delivering high-quality technical solutions Job Role: As a 2nd / 3rd Line Support Engineer at BrightSkye, you ll act as an escalation point for complex technical issues, providing advanced troubleshooting and support across our client base. You ll be involved in resolving challenging IT problems, implementing new technologies, and contributing to projects that enhance client systems and infrastructure. You ll work closely with our 1st Line team, ensuring smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: • Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). • Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. • Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware / Hyper-V). • Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. • Deliver technical input and implementation for IT infrastructure projects and migrations. • Collaborate with 1st Line Engineers to ensure effective escalation processes and knowledge sharing. • Document technical procedures, solutions, and configurations accurately. • Support telecoms and connectivity solutions including VoIP systems and broadband circuits. • Proactively monitor systems to identify potential issues and recommend improvements. • Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: • Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. • Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. • Windows Server and core services: AD DS, DNS, DHCP, Group Policy. • Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. • Virtualisation: Hyper-V and/or VMware. • RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. • Backup and disaster recovery experience and restore drills. • Security practices: MFA, EDR, baseline hardening and familiarity with Cyber Essentials controls. • PowerShell for troubleshooting and automating routine tasks. • Excellent communication in plain English, strong ownership and the ability to manage priorities in line with SLAs. • Willing to join an on-call rota. • A full driving licence Desirable: • Experience with telecoms systems (VoIP / SIP / hosted PBX). • Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). • Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.

Job Title: Infrastructure Engineer Location: Birmingham Salary: £35,000 - £42,000 We have an immediate need for an Infrastructure Engineer to join our client, a Technology Managed Services business based in North Birmingham. As an Infrastructure Engineer working on the technical team, you will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners. Key Support Responsibilities Carry out routine, ad-hoc, and project-related administration tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support. Technical 2nd/3rd line support for supplied solutions and infrastructure. Support Sales and Project Teams with technical input. Draft and prepare technical documents. Design and implementation of Solutions. Stay current with system information, ensure all changes and updates are documented for future reference. Key experience required Previous experience working for an MSP in support/implementation capacity. Strong understanding of IT Infrastructure, networking, virtualisation, M365 and Azure. Proven experience in managing networks and infrastructure, as well as implementing them. Strong problem-solving and analytical skills. Full driving license. We have interview slots available immediately, and they are keen to move quickly. If successful, you can expect a salary between £35,000 and £42,000 depending on experience, along with an enhanced employee benefit programme. To apply for this role as an Infrastructure Engineer, please click Apply Online and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.

Azure, AKS, Microsoft, Cloud Computing, IaC, Terraform, Ansible, PowerShell, C#, Azure DevOps, Kubernetes, Containerisation, CI/CD, Automation ACCELERATE YOUR CLOUD CAREER Salary 37K- 70K basic + excellent bens + incentivised training on offer. Our client continues to grow their Cloud teams and needs additional permanent recruits to join them for Summer/Autumn 2026 as their business grows further The ideal candidate will have an Infrastructure Engineering background (3rd/4th line infrastructure support, servers, data centres rather than offcie365 support / or 1st/2nd like support of Azure) 12 months minimum experience in Azure Infrastructures around implementations and support needed, coupled with the following: Terraform and automation Azure DevOps tools & processes Nice to have will include Azure Kubernetes Service Containerisation/Platform skills Experience within the financial services sector is useful (due to nature of projects) but not essential. Some completed Azure certifications would be expected (AZ104, AZ900 etc) to show your desire to work in this space These are permanent roles only. These are NOT AWS or GCP cloud roles, and only Azure experience is considered. THE ROLES ARE HYBRID AND HAVE A NEED TO BE IN A LONDON OFFICE 1-2 DAYS A WEEK. This is an ESSENTIAL REQUIREMENT. There is no visa sponsorship or visa transfer support on offer, sadly. 5 years UK residency ESSENTIAL due to financial checks needed. 5 years UK work experience ESSENTIAL. Project work is financial sector-based, with the opportunity to work in SpecOps, Professional Services Teams. What's in it for you? A good base salary (Yes, there is a salary range, but it depends on the level of your expertise). Own lab. Continuous incentivised cloud training. Holiday, Pension, Medical, Death in Service etc. Expectation to undertake certification. You will also work with a highly respected, technically skilled cloud team with years of Azure expertise. Potential to step up into tech lead, SME, and mentor roles too. Interested? Please do get in touch with Karen Burke today!

2nd Line Support Engineer (MSP) Location: London Salary: 32,000 - 37,000 per annum Job Type: Full-Time, Permanent About the Role We are currently seeking an experienced and motivated 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) based in London. This is an excellent opportunity for a skilled IT professional looking to further develop their technical expertise within a fast-paced and customer-focused environment. As a 2nd Line Support Engineer, you will be responsible for providing remote and onsite technical support to a diverse client base, troubleshooting complex IT issues, and assisting with project work and infrastructure improvements. Key Responsibilities Provide 2nd line technical support to a wide range of SME and corporate clients. Diagnose and resolve hardware, software, networking, and Microsoft-related issues. Escalate and collaborate with 3rd line engineers where necessary. Manage and maintain support tickets, ensuring SLA targets are met. Support Microsoft 365 environments including Exchange Online, SharePoint, Teams, and Azure AD. Assist with server administration and maintenance. Configure and troubleshoot networking equipment including routers, switches, and firewalls. Support desktop, laptop, mobile device, and peripheral deployments. Participate in infrastructure projects, migrations, and system upgrades. Deliver excellent customer service and maintain strong client relationships. Skills & Experience Required Previous experience working within a Managed Service Provider (MSP) environment. Strong knowledge of Microsoft 365, Windows Server, and Windows 10/11. Experience with Active Directory, Group Policy, DNS, DHCP, and Azure AD. Good understanding of networking fundamentals including TCP/IP, VPNs, VLANs, and firewalls. Experience supporting cloud technologies and hybrid environments. Familiarity with remote monitoring and management (RMM) tools and ticketing systems. Excellent troubleshooting and problem-solving abilities. Strong communication and customer service skills. Full UK driving licence would be advantageous but not essential. Desirable Skills Microsoft certifications (MS-900, AZ-900, MD-102, etc.). Experience with Azure, Intune, and cybersecurity solutions. Knowledge of backup and disaster recovery technologies. Exposure to virtualisation technologies such as VMware or Hyper-V. What's on Offer? Competitive salary of 32,000 - 37,000 per annum. Career progression opportunities within a growing MSP. Ongoing technical training and certification support. Exposure to a wide range of technologies and projects. Supportive and collaborative team environment. Company pension scheme. Holiday entitlement plus bank holidays. If you are a proactive IT professional with MSP experience and a passion for delivering exceptional technical support, we would love to hear from you. INDAV If you're an experienced engineer looking for a new challenge and an opportunity to advance your career, we'd love to hear from you! Please send an up to date CV to (url removed) or you can call on (phone number removed) to discuss the position with Lewis. Alecto Recruitment Limited is acting as an Employment Business in relation to this vacancy. If your experience matches, please forward your CV immediately.

3rd Line IT Support Engineer Permanent, Full-time Work Location: Portishead, Bristol Salary: Flexible DOE About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a 3rd Line IT Support Engineer in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition. Key Responsibilities: Provide expert 3rd Line IT support to clients across a range of IT disciplines. Lead the design, planning, and delivery of technical projects. Manage and maintain computer networks to ensure seamless connectivity. Implement and administer cloud deployments within Azure and AWS. Configure and manage firewalls, security policies, and DMZ environments. Administer Microsoft Exchange and Office 365 environments. Oversee data backup solutions, business continuity, and disaster recovery strategies. Implement network security measures to protect against cyber threats. Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark. Manage and configure network switches, VLANs, and WiFi solutions. Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards. Your Experience and Skills: You should have hands-on experience and knowledge in: Server Administration Windows Server 2012, 2016, 2019, 2022. Active Directory & Entra Full administration and management. DNS & DHCP Configuration and troubleshooting. Cloud Solutions Azure and AWS deployment & management. Cyber Security Network protection, firewall configuration, and compliance with security standards. Network Troubleshooting VLAN setup, switch management, LAN/WAN troubleshooting. Virtualisation Experience with VMware / Hyper-V. IT Project Delivery Proven ability to manage and implement technical projects. Compliance & Best Practices Understanding of Cyber Essentials, PCI, ISO, and other security standards. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the 3rd Line IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.

DevOps & Infrastructure Engineer - Detailed Job Description Role Overview An opportunity for a DevOps & Infrastructure Engineer to play a key role in delivering and supporting mission-critical systems within a highly automated environment. You will take ownership of the infrastructure layer, ensuring systems are secure, scalable, resilient, and fully aligned to customer and project requirements. This role blends hands-on engineering with architectural design, working across the full lifecycle-from initial solution design through to deployment, monitoring, and ongoing optimisation. You will collaborate closely with software engineers, delivery teams, support functions, and customer IT stakeholders. Key Responsibilities Infrastructure Architecture & Design Design end-to-end infrastructure solutions across on-premise, hybrid, and cloud environments Define compute, storage, networking, virtualisation, and disaster recovery architectures Produce technical documentation including solution designs, network diagrams, and sizing specifications Align infrastructure designs with customer IT policies, security standards, and operational constraints DevOps & Deployment Own and optimise CI/CD pipelines to support consistent, automated software delivery Manage build, release, and deployment processes across development, staging, and production environments Implement Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or equivalent Drive best practices for environment consistency, configuration management, and release governance Cyber Security & Compliance Ensure infrastructure is secure by design, incorporating system hardening and access controls Manage vulnerability remediation, patching strategies, and security updates Embed security within the software delivery lifecycle (DevSecOps principles) Support audits and ensure compliance with recognised frameworks (e.g., ISO 27001, Cyber Essentials) Lead incident response and root cause analysis for security and infrastructure-related events Monitoring, Reliability & Support Implement monitoring, alerting, and observability across infrastructure and applications Define SLAs/SLOs and ensure systems meet availability and performance requirements Provide 3rd line support and escalation for complex infrastructure issues Conduct capacity planning, performance tuning, and reliability improvements Lifecycle & Maintenance Manage patching cycles across operating systems, databases, and middleware Maintain infrastructure inventory, documentation, and lifecycle roadmaps Develop disaster recovery plans and operational runbooks Ensure systems remain supportable, secure, and up to date throughout their lifecycle Skills & Experience Essential Strong experience in DevOps, Infrastructure, or Site Reliability Engineering roles Expertise in Linux and Windows Server administration Hands-on experience with CI/CD tools (e.g., Azure DevOps, GitHub Actions) and version control (Git) Experience with Infrastructure as Code (Terraform, Ansible or similar) Scripting/automation skills (PowerShell, Python, Bash) Knowledge of virtualisation technologies (VMware, Hyper-V) Understanding of networking concepts (VLANs, firewalls, VPNs) and enterprise storage Experience with databases and messaging systems (PostgreSQL, RabbitMQ) Exposure to monitoring and observability tools (e.g., Prometheus, Grafana) Strong understanding of cyber security best practices, patching, and vulnerability management Ability to produce clear technical documentation and communicate with both technical and non-technical stakeholders Desirable Experience working in industrial, manufacturing, or logistics environments Knowledge of warehouse or automation systems and integrations (ERP, WMS, PLC/SCADA) Cloud experience (Azure) and containerisation (Docker, Kubernetes) Familiarity with ITIL processes (incident, change, problem management) Relevant certifications (e.g., VMware, Security+, CISSP, Terraform) Personal Attributes Strong ownership and accountability for delivering robust infrastructure solutions Pragmatic problem-solver with the ability to balance technical excellence and delivery timelines Effective communicator able to bridge software, infrastructure, and customer stakeholders Comfortable working in a project-driven, customer-facing environment Flexible approach with occasional travel and out-of-hours support for deployments Summary This role offers the opportunity to work on complex, high-availability systems where infrastructure is critical to operational success. You will play a central role in shaping DevOps practices, improving system reliability, and delivering high-quality solutions across a range of technically challenging environments. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Senior Cloud & Infrastructure Engineer Excellent opportunity for an experienced MSP Engineer looking to work across modern Azure and cloud-first environments within a growing Managed Service Provider. Full-time, permanent position based in Chelmsford, Essex, offering a competitive salary dependent on experience. Mixture of 3rd Line support, infrastructure projects, cloud migrations, and client-facing project delivery. To apply, please email Who is the client? Our client is a growing Managed Service Provider based in Essex, delivering IT support, cloud, cybersecurity, and infrastructure solutions to a broad range of UK clients. They have built a strong reputation for technical excellence, customer service, and delivering modern Microsoft-focused solutions across cloud and hybrid environments. What will you be doing? Joining as a Senior Cloud & Infrastructure Engineer, you'll play a key role within the technical team, supporting escalated infrastructure issues while assisting with the delivery of cloud and infrastructure projects. You'll work across Microsoft 365, Azure, networking, and virtualised environments, supporting a predominantly cloud-based client base. The role will involve Azure migrations, AVD deployments, server upgrades, networking projects, and mentoring junior engineers within the service desk function. What will you need? Strong experience within an MSP environment in a 3rd Line or Project Engineering capacity Hands-on experience with Microsoft 365, Azure, and Azure AD / Entra ID Experience supporting AVD (Azure Virtual Desktop) environments Strong knowledge of Windows Server and Active Directory Solid networking knowledge including TCP/IP, DNS, DHCP, VLANs, and switching fundamentals Experience with virtualisation technologies and virtual machines (VMware / Hyper-V) Knowledge of storage, backup, and disaster recovery solutions PowerShell scripting and automation experience Experience using ConnectWise, PSA, or RMM tools within an MSP Excellent troubleshooting skills and ability to work directly with clients Full UK driving licence What would be desirable? Experience delivering cloud migrations and infrastructure projects Exposure to Ubiquiti / UniFi networking technologies Understanding of cybersecurity best practices and endpoint protection Previous experience mentoring junior engineers or assisting with escalations To Apply Please apply through this advert or email your CV directly to