Freightserve recruitment are looking for a Freight Operations Co-ordinator for a busy well-established Freight Forwarder based in the Feltham, Middlesex area. Job Role:- The role is extremely varied, and you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish. You will be responsible for arranging worldwide solutions by the appropriate method to suit the client's requirement i.e. air, road, sea and courier. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time. Duties:- Working to strict deadlines to co-ordinate Worldwide multimodal imports & exports with end to end responsibility (including collections, transport bookings, liaising with overseas agents/ customers Airline booking and processing relevant import/ export documentation including AWB's, CMR's and BOL's. Submitting Import & Export Customs entries. Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients to always deliver excellent customer service. Quotations, pricing and invoicing clients. Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. Required Experience:- Experience in either imports or exports. Customs entry experience (imports or exports) Customer service - excellent telephone manner and communication skills. Computer literate with Microsoft Word/Excel/ Outlook. Highly organised with a systematic approach and detail orientated customers Working hours are Monday - Friday 9-5.30pm After training will be on call 1 in 6 weekends (paid at an exceptional rate) - Will get the following Monday off. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Jun 19, 2026
Full time
Freightserve recruitment are looking for a Freight Operations Co-ordinator for a busy well-established Freight Forwarder based in the Feltham, Middlesex area. Job Role:- The role is extremely varied, and you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish. You will be responsible for arranging worldwide solutions by the appropriate method to suit the client's requirement i.e. air, road, sea and courier. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time. Duties:- Working to strict deadlines to co-ordinate Worldwide multimodal imports & exports with end to end responsibility (including collections, transport bookings, liaising with overseas agents/ customers Airline booking and processing relevant import/ export documentation including AWB's, CMR's and BOL's. Submitting Import & Export Customs entries. Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients to always deliver excellent customer service. Quotations, pricing and invoicing clients. Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. Required Experience:- Experience in either imports or exports. Customs entry experience (imports or exports) Customer service - excellent telephone manner and communication skills. Computer literate with Microsoft Word/Excel/ Outlook. Highly organised with a systematic approach and detail orientated customers Working hours are Monday - Friday 9-5.30pm After training will be on call 1 in 6 weekends (paid at an exceptional rate) - Will get the following Monday off. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Bennett and Game Recruitment LTD
Basingstoke, Hampshire
Position: Shipping and Supply Chain Coordinator Location: Basingstoke Salay: 27,000 - 29,000 Shipping and Supply Chain Coordinator. Our client is a well-established and growing manufacturer of bespoke equipment based in the Basingstoke area. They are seeking an enthusiastic Shipping and Supply Chain Coordinator to join the team, and take responsibility for managing the daily shipping, procurement, documentation and distribution operations. Shipping and Supply Chain Coordinator Position Overview Planning and supervising the shipments from production to the end user for both machinery and spare parts Ensuring compliance with shipping legislation Working closely with the purchasing and stores team to ensure alignment between shipment readiness and timeline of product completion Managing shipping documentation such as shipping notices, pick slips, bills of lading etc. Liaising with the stores and production teams to ensure products are stored and distributed correctly Providing tracking details to customers Monitoring the cost of transportation and researching cost effective shipping methods Shipping and Supply Chain Coordinator Position Requirements Experience within a shipping, logistics and supply chain coordination role, ideally within an engineering or manufacturing industry Understanding of shipping processes such as export procedures and documentation Based in a commutable distance of Basingstoke Proficient with Microsoft Office High attention to detail Strong communication skills Shipping and Supply Chain Coordinator Position Remuneration Salary 27,000 - 29,000, depending on experience 37.5 hour working week. 08:30 - 16:30, Monday to Friday. Some flexibility with hours depending on business requirements. 22 days holiday, plus bank holidays. Increasing with tenure. Pension scheme Mobile phone Medical cash plan Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jun 19, 2026
Full time
Position: Shipping and Supply Chain Coordinator Location: Basingstoke Salay: 27,000 - 29,000 Shipping and Supply Chain Coordinator. Our client is a well-established and growing manufacturer of bespoke equipment based in the Basingstoke area. They are seeking an enthusiastic Shipping and Supply Chain Coordinator to join the team, and take responsibility for managing the daily shipping, procurement, documentation and distribution operations. Shipping and Supply Chain Coordinator Position Overview Planning and supervising the shipments from production to the end user for both machinery and spare parts Ensuring compliance with shipping legislation Working closely with the purchasing and stores team to ensure alignment between shipment readiness and timeline of product completion Managing shipping documentation such as shipping notices, pick slips, bills of lading etc. Liaising with the stores and production teams to ensure products are stored and distributed correctly Providing tracking details to customers Monitoring the cost of transportation and researching cost effective shipping methods Shipping and Supply Chain Coordinator Position Requirements Experience within a shipping, logistics and supply chain coordination role, ideally within an engineering or manufacturing industry Understanding of shipping processes such as export procedures and documentation Based in a commutable distance of Basingstoke Proficient with Microsoft Office High attention to detail Strong communication skills Shipping and Supply Chain Coordinator Position Remuneration Salary 27,000 - 29,000, depending on experience 37.5 hour working week. 08:30 - 16:30, Monday to Friday. Some flexibility with hours depending on business requirements. 22 days holiday, plus bank holidays. Increasing with tenure. Pension scheme Mobile phone Medical cash plan Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Freightserve recruitment are looking for a Export Seafreight Operator for a busy well-established Freight Forwarder based in the Colnbrook, Berkshire area. Job Role:- The role is extremely varied, and you will become a key member of an operations team, actively involved in managing export seafreight shipments from start to finish. You will be hands on with every aspect of Export seafreight forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time. Duties:- Working to strict deadlines to co-ordinate export seafreight with end to end responsibility (including collections, bookings, liaising with overseas offices / customers Seafreight booking and processing relevant documentation including BOL's. Liaising effectively and building close relationships with our supply chain Quotations Invoicing clients. Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. Required Experience:- Experience in Oceanfreight Customer service - excellent telephone manner and communication skills. Computer literate with Microsoft Word/Excel/ Outlook. Highly organised with a systematic approach and detail orientated customers Working hours are Monday - Friday 9-5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Jun 19, 2026
Full time
Freightserve recruitment are looking for a Export Seafreight Operator for a busy well-established Freight Forwarder based in the Colnbrook, Berkshire area. Job Role:- The role is extremely varied, and you will become a key member of an operations team, actively involved in managing export seafreight shipments from start to finish. You will be hands on with every aspect of Export seafreight forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time. Duties:- Working to strict deadlines to co-ordinate export seafreight with end to end responsibility (including collections, bookings, liaising with overseas offices / customers Seafreight booking and processing relevant documentation including BOL's. Liaising effectively and building close relationships with our supply chain Quotations Invoicing clients. Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. Required Experience:- Experience in Oceanfreight Customer service - excellent telephone manner and communication skills. Computer literate with Microsoft Word/Excel/ Outlook. Highly organised with a systematic approach and detail orientated customers Working hours are Monday - Friday 9-5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Opportunity for an experienced Export Operative to join a specialist Freight Forwarder based at their Heathrow Office. Full start to finish operational duties from collections, airline bookings documentation & custom clearances Previous experience with Export Licences, CITES and ATA Carnets including application of permits Previous Customer Service Excellence with both clients and internal teams to provide updates on shipments required and ability to provide resolutions on any issues that may arise Support other members of the export team to ensure smooth operations Liaise with airlines in a professional manner in order to meet operational requirements Prepare and complete quotations and invoicing accurately and on time Essential Skills & Requirements: Previous experience in freight forwarding knowledge of shipping high value goods would be an advantage Thorough knowledge of customs regulations and export procedures Excellent organizational and communication skills Work well under pressure and able to multitask in a fast paced setting Our client is able to offer Competitive salary doe 22 days annual leave + Bank holidays Career progression
Jun 19, 2026
Full time
Opportunity for an experienced Export Operative to join a specialist Freight Forwarder based at their Heathrow Office. Full start to finish operational duties from collections, airline bookings documentation & custom clearances Previous experience with Export Licences, CITES and ATA Carnets including application of permits Previous Customer Service Excellence with both clients and internal teams to provide updates on shipments required and ability to provide resolutions on any issues that may arise Support other members of the export team to ensure smooth operations Liaise with airlines in a professional manner in order to meet operational requirements Prepare and complete quotations and invoicing accurately and on time Essential Skills & Requirements: Previous experience in freight forwarding knowledge of shipping high value goods would be an advantage Thorough knowledge of customs regulations and export procedures Excellent organizational and communication skills Work well under pressure and able to multitask in a fast paced setting Our client is able to offer Competitive salary doe 22 days annual leave + Bank holidays Career progression
Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. Duties:- Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier) Managing bookings, collections, transport, and liaising with overseas agents/customers Preparing and processing shipping documentation Submitting import & export customs entries Building strong relationships with customers, suppliers, and partners to deliver excellent service Providing quotations, pricing jobs, and raising invoices accurately Handling multiple shipments simultaneously and communicating effectively at all times Experience Needed:- Imports or exports (or both) within the freight forwarding industry Excellent customer service skills with a professional telephone manner Highly organised, detail-oriented, and able to work to strict deadlines Ability to thrive in a fast-paced, time-critical environment Benefits:- Annual and Performance bonuses Additional payments (on call once trained) Career progression opportunities within a growing business Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Jun 19, 2026
Full time
Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. Duties:- Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier) Managing bookings, collections, transport, and liaising with overseas agents/customers Preparing and processing shipping documentation Submitting import & export customs entries Building strong relationships with customers, suppliers, and partners to deliver excellent service Providing quotations, pricing jobs, and raising invoices accurately Handling multiple shipments simultaneously and communicating effectively at all times Experience Needed:- Imports or exports (or both) within the freight forwarding industry Excellent customer service skills with a professional telephone manner Highly organised, detail-oriented, and able to work to strict deadlines Ability to thrive in a fast-paced, time-critical environment Benefits:- Annual and Performance bonuses Additional payments (on call once trained) Career progression opportunities within a growing business Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Freightserve recruitment are looking for a AOG Operator to work 4 nights on 4 nights off for a well-established Freight Forwarder. The company is based in the Feltham, Middlesex area. Daily Duties:- Coordinate Time Critical shipments (Airfreight and Roadfreight). Dealing with both Export and Import Customs entries Respond to emails and manage collections and deliveries efficiently. Complete MAWB and HAWB's. Monitor shipments. Processing customs entries. Dealing with large Key Accounts. Liaise with Airlines, Handling Agents and Transporters. Skills Required: Air Export or Import (or both) experience Air or Road (or both) experience Customer Service (highest level) Excellent salary offered with a shift allowance of 20% on basic salary. Working hours are 4 nights on 4 nights off 7pm - 7am As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Jun 19, 2026
Full time
Freightserve recruitment are looking for a AOG Operator to work 4 nights on 4 nights off for a well-established Freight Forwarder. The company is based in the Feltham, Middlesex area. Daily Duties:- Coordinate Time Critical shipments (Airfreight and Roadfreight). Dealing with both Export and Import Customs entries Respond to emails and manage collections and deliveries efficiently. Complete MAWB and HAWB's. Monitor shipments. Processing customs entries. Dealing with large Key Accounts. Liaise with Airlines, Handling Agents and Transporters. Skills Required: Air Export or Import (or both) experience Air or Road (or both) experience Customer Service (highest level) Excellent salary offered with a shift allowance of 20% on basic salary. Working hours are 4 nights on 4 nights off 7pm - 7am As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
SGS United Kingdom Limited
Hardwicke, Gloucestershire
Our Client, a leader in the Oil & Gas industry, are currently looking for a Customer Service Specialist (Invoicing and Shipping) for 6 to 12 months contract in Stonehouse Rate: based on experience £13/h - £16/h Working hours 37.5 hrs 7:30-15:30 5 days while training to be in the office. Then if the contractos is able to pick up the work with minimal support we can offer hybrid Summary We are looking for a detail-oriented Customer Service Specialist to support our outbound logistics and invoicing processes. This role is responsible for managing customer orders from processing through to shipment, ensuring accuracy and compliance at every stage. Responsibilities Process invoices for international Intercompany Customers Coordinate orders and shipments between Manufacturing and customers including export control checks. Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer. Perform administrative functions supporting customer service functions and sales order entries. Maintain record of asset delivery progress and invoicing. Process customer orders and generate accurate invoices Coordinate outbound shipments and book freight with carriers Work closely with the warehouse to prioritise and schedule orders Ensure export documentation and classifications are correct Manage shipment tracking and maintain related records Handle customer queries, credits, returns, and claims Support administrative tasks, including obtaining export certificates Experience & Exposures: Previous experience in a customer service or administrative role Strong attention to detail and ability to work in a fast-paced environment Proficient in Microsoft Office (Excel, Outlook) and Power BI (user) SAP experience preferred Basic knowledge of export processes (e.g. commodity codes) is an advantage
Jun 18, 2026
Contractor
Our Client, a leader in the Oil & Gas industry, are currently looking for a Customer Service Specialist (Invoicing and Shipping) for 6 to 12 months contract in Stonehouse Rate: based on experience £13/h - £16/h Working hours 37.5 hrs 7:30-15:30 5 days while training to be in the office. Then if the contractos is able to pick up the work with minimal support we can offer hybrid Summary We are looking for a detail-oriented Customer Service Specialist to support our outbound logistics and invoicing processes. This role is responsible for managing customer orders from processing through to shipment, ensuring accuracy and compliance at every stage. Responsibilities Process invoices for international Intercompany Customers Coordinate orders and shipments between Manufacturing and customers including export control checks. Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer. Perform administrative functions supporting customer service functions and sales order entries. Maintain record of asset delivery progress and invoicing. Process customer orders and generate accurate invoices Coordinate outbound shipments and book freight with carriers Work closely with the warehouse to prioritise and schedule orders Ensure export documentation and classifications are correct Manage shipment tracking and maintain related records Handle customer queries, credits, returns, and claims Support administrative tasks, including obtaining export certificates Experience & Exposures: Previous experience in a customer service or administrative role Strong attention to detail and ability to work in a fast-paced environment Proficient in Microsoft Office (Excel, Outlook) and Power BI (user) SAP experience preferred Basic knowledge of export processes (e.g. commodity codes) is an advantage
Techniche Global is supporting an international Oil & Gas engineering company in the recruitment of two Customer Service Specialists at its Stonehouse site. The Customer Service Specialist will play a key role in supporting outbound logistics and invoicing processes. You will manage customer orders from initial processing through to shipment, ensuring accuracy, compliance, and a consistently high level of customer service throughout the end-to-end process. Positions available: 1 x Long-term contract role (initially 6 12 months) 1 x Permanent role Working hours: 7:30 - 15:30 Monday to Friday. 37.5 hours per working week. Key Responsibilities of the Customer Service Specialist: Process customer orders and generate accurate invoices for international intercompany customers. Coordinate orders, shipments, and asset deliveries between manufacturing, warehouse teams, carriers, and customers. Arrange outbound freight, monitor shipment progress, and maintain related records. Ensure compliance with export regulations, including export control checks, documentation, classifications, and certificates. Serve as a liaison with internal departments such as sales, shipping, purchasing, credit, and collections to ensure timely customer service. Handle customer inquiries, credits, returns, and claims, providing effective issue resolution. Maintain accurate records of delivery status, invoicing, and customer transactions. Perform administrative tasks supporting customer service operations and sales order processing. Experience & Exposures: Previous experience in a customer service or administrative role Strong attention to detail and ability to work in a fast-paced environment Proficient in Microsoft Office (Excel, Outlook) and Power BI (user) SAP experience preferred Basic knowledge of export processes (e.g. commodity codes) is an advantage All candidates must be able to prove that they have the right to work in the UK. If this role is of interest, Apply Now!
Jun 18, 2026
Full time
Techniche Global is supporting an international Oil & Gas engineering company in the recruitment of two Customer Service Specialists at its Stonehouse site. The Customer Service Specialist will play a key role in supporting outbound logistics and invoicing processes. You will manage customer orders from initial processing through to shipment, ensuring accuracy, compliance, and a consistently high level of customer service throughout the end-to-end process. Positions available: 1 x Long-term contract role (initially 6 12 months) 1 x Permanent role Working hours: 7:30 - 15:30 Monday to Friday. 37.5 hours per working week. Key Responsibilities of the Customer Service Specialist: Process customer orders and generate accurate invoices for international intercompany customers. Coordinate orders, shipments, and asset deliveries between manufacturing, warehouse teams, carriers, and customers. Arrange outbound freight, monitor shipment progress, and maintain related records. Ensure compliance with export regulations, including export control checks, documentation, classifications, and certificates. Serve as a liaison with internal departments such as sales, shipping, purchasing, credit, and collections to ensure timely customer service. Handle customer inquiries, credits, returns, and claims, providing effective issue resolution. Maintain accurate records of delivery status, invoicing, and customer transactions. Perform administrative tasks supporting customer service operations and sales order processing. Experience & Exposures: Previous experience in a customer service or administrative role Strong attention to detail and ability to work in a fast-paced environment Proficient in Microsoft Office (Excel, Outlook) and Power BI (user) SAP experience preferred Basic knowledge of export processes (e.g. commodity codes) is an advantage All candidates must be able to prove that they have the right to work in the UK. If this role is of interest, Apply Now!
Freightserve recruitment are looking for a Export Shipping Co-Ordinator dealing with Road and Oceanfreight for a well-established Freight Company based in the E16 area. Duties:- Arranging shipments by ocean and roadfreight Dealing with Groupage Ocean LCL and FCL Supporting Head office (Based at LHR) Key Account management Start to finish role Required Experience:- Road and Oceanfreight knowledge Good customer service skills As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Jun 17, 2026
Full time
Freightserve recruitment are looking for a Export Shipping Co-Ordinator dealing with Road and Oceanfreight for a well-established Freight Company based in the E16 area. Duties:- Arranging shipments by ocean and roadfreight Dealing with Groupage Ocean LCL and FCL Supporting Head office (Based at LHR) Key Account management Start to finish role Required Experience:- Road and Oceanfreight knowledge Good customer service skills As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Import Coordinator - Chelmsford, Essex Loom Talent is exclusively partnering with a global supply chain and logistics specialist to recruit an Import Coordinator based in Chelmsford, Essex. This is an exciting opportunity to manage import operations and customs clearance activities while supporting the growth of the company's freight forwarding capability. The role offers scope to develop beyond traditional import coordination into a broader freight forwarding position with increased commercial involvement. Key Responsibilities Manage import shipments from booking through to final delivery. Coordinate with carriers, agents, warehouses, and customers to ensure smooth operations. Review and verify shipping documentation, including Bills of Lading (B/L), Air Waybills (AWB), invoices, and packing lists. Track shipments and maintain accurate updates within internal systems. Arrange haulage and coordinate deliveries. Proactively minimise demurrage and detention costs. Complete job costing and invoicing using CargoWise. Deliver excellent customer service and support operational efficiency. About You Experience within freight forwarding, logistics or supply chain operations. Strong understanding of import/export procedures and customs requirements. Ability to manage multiple shipments and priorities in a fast-paced environment. Commercially aware with a proactive, solutions-focused approach. Confident liaising with carriers, agents, and customers. Excellent communication and relationship-building skills. High attention to detail, particularly regarding customs and shipping documentation. CargoWise experience is desirable. The Opportunity The successful Import Coordinator will play an active role in developing freight forwarding operations, improving processes, and supporting customer growth initiatives. This is an excellent opportunity to join a growing business that has retained its family values and reputation as a great place to work. This is a full-time, site-based position offering a competitive salary, bonus potential, and a comprehensive benefits package.
Jun 16, 2026
Full time
Import Coordinator - Chelmsford, Essex Loom Talent is exclusively partnering with a global supply chain and logistics specialist to recruit an Import Coordinator based in Chelmsford, Essex. This is an exciting opportunity to manage import operations and customs clearance activities while supporting the growth of the company's freight forwarding capability. The role offers scope to develop beyond traditional import coordination into a broader freight forwarding position with increased commercial involvement. Key Responsibilities Manage import shipments from booking through to final delivery. Coordinate with carriers, agents, warehouses, and customers to ensure smooth operations. Review and verify shipping documentation, including Bills of Lading (B/L), Air Waybills (AWB), invoices, and packing lists. Track shipments and maintain accurate updates within internal systems. Arrange haulage and coordinate deliveries. Proactively minimise demurrage and detention costs. Complete job costing and invoicing using CargoWise. Deliver excellent customer service and support operational efficiency. About You Experience within freight forwarding, logistics or supply chain operations. Strong understanding of import/export procedures and customs requirements. Ability to manage multiple shipments and priorities in a fast-paced environment. Commercially aware with a proactive, solutions-focused approach. Confident liaising with carriers, agents, and customers. Excellent communication and relationship-building skills. High attention to detail, particularly regarding customs and shipping documentation. CargoWise experience is desirable. The Opportunity The successful Import Coordinator will play an active role in developing freight forwarding operations, improving processes, and supporting customer growth initiatives. This is an excellent opportunity to join a growing business that has retained its family values and reputation as a great place to work. This is a full-time, site-based position offering a competitive salary, bonus potential, and a comprehensive benefits package.
Join our clients dynamic logistics team in the heart of Horsham and play a vital role in supporting the delivery of life-changing clinical trial products worldwide. This is a full-time position, Monday to Friday, 8:30am - 5:00pm, offering stability, variety, and the opportunity to work in a highly regulated, fast-paced industry that makes a real difference. About the Role Reporting to the Logistics Team Leader, you will work closely with internal teams, external clients, and couriers to ensure every shipment is delivered on time, in perfect condition, and at the right cost - keeping customer satisfaction at the forefront. Your work will help ensure vital medical products reach patients and researchers without delay. What You'll Be Doing Managing the import process : reviewing shipping documents and providing customs clearance instructions for all incoming shipments. Overseeing the export process : preparing all required documentation for outgoing shipments. Accurately entering shipment details into courier ERP systems to ensure seamless collection and delivery . Ensuring all order-related paperwork is maintained in line with regulatory and study requirements , supporting our Authorised Economic Operator (AEO) status. Proactively handling internal and external client enquiries, resolving issues promptly and effectively. What We're Looking For Strong organisational skills and attention to detail. Excellent communication skills for liaising with clients, suppliers, and team members. Experience in logistics, supply chain, or a related administrative role is desirable, but training will be provided for the right candidate. Ability to multitask and work to deadlines in a regulated industry environment. Your own transport is essential for this role due to the location of the site. Working for First Recruitment as a Temporary Worker is a great opportunity to experience a variety of work places within different industries, whilst offering flexible working hours. You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as: 24/7 access to NHS approved GP telephone support and prescription services Access to the UK's largest employees discount platform Specialist medical assistance and support hotline Weekly pay Hundreds of gym discounts 24/7 access to mental health crisis support and counselling First Recruitment Services are acting as an employment agency in relation to this vacancy. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment
Oct 06, 2025
Full time
Join our clients dynamic logistics team in the heart of Horsham and play a vital role in supporting the delivery of life-changing clinical trial products worldwide. This is a full-time position, Monday to Friday, 8:30am - 5:00pm, offering stability, variety, and the opportunity to work in a highly regulated, fast-paced industry that makes a real difference. About the Role Reporting to the Logistics Team Leader, you will work closely with internal teams, external clients, and couriers to ensure every shipment is delivered on time, in perfect condition, and at the right cost - keeping customer satisfaction at the forefront. Your work will help ensure vital medical products reach patients and researchers without delay. What You'll Be Doing Managing the import process : reviewing shipping documents and providing customs clearance instructions for all incoming shipments. Overseeing the export process : preparing all required documentation for outgoing shipments. Accurately entering shipment details into courier ERP systems to ensure seamless collection and delivery . Ensuring all order-related paperwork is maintained in line with regulatory and study requirements , supporting our Authorised Economic Operator (AEO) status. Proactively handling internal and external client enquiries, resolving issues promptly and effectively. What We're Looking For Strong organisational skills and attention to detail. Excellent communication skills for liaising with clients, suppliers, and team members. Experience in logistics, supply chain, or a related administrative role is desirable, but training will be provided for the right candidate. Ability to multitask and work to deadlines in a regulated industry environment. Your own transport is essential for this role due to the location of the site. Working for First Recruitment as a Temporary Worker is a great opportunity to experience a variety of work places within different industries, whilst offering flexible working hours. You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as: 24/7 access to NHS approved GP telephone support and prescription services Access to the UK's largest employees discount platform Specialist medical assistance and support hotline Weekly pay Hundreds of gym discounts 24/7 access to mental health crisis support and counselling First Recruitment Services are acting as an employment agency in relation to this vacancy. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment
Ellesmere Port Temporary Competitive Salary 6 months + Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months + Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide. What You'll Be Doing Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems Coordinating with production, logistics, and commercial teams to meet delivery timelines Handling import/export documentation and liaising with freight partners Acting as a key point of contact for customer queries and updates Ensuring compliance with international trade regulations and internal processes What I'm Looking For Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms Exposure to import/export processes, trade compliance, and international shipping Excellent communication, organisation, and problem-solving skills A proactive mindset and ability to work cross-functionally Why This Role? Join a technically advanced, globally respected business Be part of a collaborative and supportive team Competitive salary, benefits, and long-term career development Real impact in a role that connects operations, customers, and global logistics Attractive hourly rate of £17ph + holiday pay Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #
Oct 03, 2025
Full time
Ellesmere Port Temporary Competitive Salary 6 months + Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months + Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide. What You'll Be Doing Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems Coordinating with production, logistics, and commercial teams to meet delivery timelines Handling import/export documentation and liaising with freight partners Acting as a key point of contact for customer queries and updates Ensuring compliance with international trade regulations and internal processes What I'm Looking For Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms Exposure to import/export processes, trade compliance, and international shipping Excellent communication, organisation, and problem-solving skills A proactive mindset and ability to work cross-functionally Why This Role? Join a technically advanced, globally respected business Be part of a collaborative and supportive team Competitive salary, benefits, and long-term career development Real impact in a role that connects operations, customers, and global logistics Attractive hourly rate of £17ph + holiday pay Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #
Ellesmere Port Temporary Competitive Salary 6 months + Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months + Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide. What You'll Be Doing Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems Coordinating with production, logistics, and commercial teams to meet delivery timelines Handling import/export documentation and liaising with freight partners Acting as a key point of contact for customer queries and updates Ensuring compliance with international trade regulations and internal processes What I'm Looking For Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms Exposure to import/export processes, trade compliance, and international shipping Excellent communication, organisation, and problem-solving skills A proactive mindset and ability to work cross-functionally Why This Role? Join a technically advanced, globally respected business Be part of a collaborative and supportive team Competitive salary, benefits, and long-term career development Real impact in a role that connects operations, customers, and global logistics Attractive hourly rate of £17ph + holiday pay Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #
Oct 01, 2025
Full time
Ellesmere Port Temporary Competitive Salary 6 months + Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months + Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide. What You'll Be Doing Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems Coordinating with production, logistics, and commercial teams to meet delivery timelines Handling import/export documentation and liaising with freight partners Acting as a key point of contact for customer queries and updates Ensuring compliance with international trade regulations and internal processes What I'm Looking For Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms Exposure to import/export processes, trade compliance, and international shipping Excellent communication, organisation, and problem-solving skills A proactive mindset and ability to work cross-functionally Why This Role? Join a technically advanced, globally respected business Be part of a collaborative and supportive team Competitive salary, benefits, and long-term career development Real impact in a role that connects operations, customers, and global logistics Attractive hourly rate of £17ph + holiday pay Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #
Freightserve recruitment are looking for a Export Supervisor for a well-established Freight Forwarder based in the Sunbury-on-Thames area. Main Purpose To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Job Role Responsibilities Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure Company achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Skills Required:- Export knowledge (Freight Forwarding) Team Leader / Supervisor experience Customs entry knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Sep 24, 2025
Full time
Freightserve recruitment are looking for a Export Supervisor for a well-established Freight Forwarder based in the Sunbury-on-Thames area. Main Purpose To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Job Role Responsibilities Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure Company achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Skills Required:- Export knowledge (Freight Forwarding) Team Leader / Supervisor experience Customs entry knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Freightserve recruitment are looking for a Freight Operations Co-ordinator for a busy well-established Freight Forwarder based in the Feltham, Middlesex area. Job Role:- The role is extremely varied, and you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish. You will be responsible for arranging worldwide solutions by the appropriate method to suit the client's requirement i.e. air, road, sea and courier. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time. Duties:- Working to strict deadlines to co-ordinate Worldwide multimodal imports & exports with end to end responsibility (including collections, transport bookings, liaising with overseas agents/ customers Airline booking and processing relevant import/ export documentation including AWB's, CMR's and BOL's. Submitting Import & Export Customs entries. Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients to always deliver excellent customer service. Quotations, pricing and invoicing clients. Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. Required Experience:- Experience in either imports or exports. Customs entry experience (imports or exports) Customer service - excellent telephone manner and communication skills. Computer literate with Microsoft Word/Excel/ Outlook. Highly organised with a systematic approach and detail orientated customers As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Sep 22, 2025
Full time
Freightserve recruitment are looking for a Freight Operations Co-ordinator for a busy well-established Freight Forwarder based in the Feltham, Middlesex area. Job Role:- The role is extremely varied, and you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish. You will be responsible for arranging worldwide solutions by the appropriate method to suit the client's requirement i.e. air, road, sea and courier. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time. Duties:- Working to strict deadlines to co-ordinate Worldwide multimodal imports & exports with end to end responsibility (including collections, transport bookings, liaising with overseas agents/ customers Airline booking and processing relevant import/ export documentation including AWB's, CMR's and BOL's. Submitting Import & Export Customs entries. Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients to always deliver excellent customer service. Quotations, pricing and invoicing clients. Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. Required Experience:- Experience in either imports or exports. Customs entry experience (imports or exports) Customer service - excellent telephone manner and communication skills. Computer literate with Microsoft Word/Excel/ Outlook. Highly organised with a systematic approach and detail orientated customers As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Freightserve recruitment are looking for a Junior Pricing person for a well-established Freight Forwarder based in the Thorpe, Egham area. Purpose of the Job:- The candidate must request, analyse, collate and pitch the best import / export / cross-trade pricing to clients and agents across all 3 major modes of transport. This can consist of spot rates and tenders. The candidate must have to ability to prioritise their workflow and have efficient work practices resulting in high rates of productivity. The above is intended to result in the overarching department objective of securing a high % conversion ratio from quotes to live jobs/ orders thereby generating gross profit for the company. Main Tasks and Responsibilities:- Engaging, via email and telephone, with airlines, shipping lines, hauliers and overseas agents - requesting and negotiating on pricing Engaging, via email and telephone, with the client - pitching and persuading the client to book Corresponding with operations Analysing a wide range of pricing and services Chasing for feedback and annotating the system accordingly to ensure maximum conversion %. Off the back of this, building a profile of the client's pricing sensitivity and assisting to improve WCL's offerings Ensuring the quotes are properly handed over to operations after a booking- following the WCL process Ensuring that all relevant emails, documents, and information are uploaded / added into Boxtop Assisting other team members when needed Submit rates sheets to regular customers and manage tenders Skills and Qualifications Excellent verbal and written communication Pricing as an integral part of their current/ previous roles Great negotiation and persuasion skills Good mathematical competency Good speed of work whilst maintaining accuracy Business/ commercial sense Great analytical skills Ability to work well as a team with a go getter attitude A sound understanding of the industry in general terms Hours of work: Monday to Friday 9:00 - 17:30 As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Sep 22, 2025
Full time
Freightserve recruitment are looking for a Junior Pricing person for a well-established Freight Forwarder based in the Thorpe, Egham area. Purpose of the Job:- The candidate must request, analyse, collate and pitch the best import / export / cross-trade pricing to clients and agents across all 3 major modes of transport. This can consist of spot rates and tenders. The candidate must have to ability to prioritise their workflow and have efficient work practices resulting in high rates of productivity. The above is intended to result in the overarching department objective of securing a high % conversion ratio from quotes to live jobs/ orders thereby generating gross profit for the company. Main Tasks and Responsibilities:- Engaging, via email and telephone, with airlines, shipping lines, hauliers and overseas agents - requesting and negotiating on pricing Engaging, via email and telephone, with the client - pitching and persuading the client to book Corresponding with operations Analysing a wide range of pricing and services Chasing for feedback and annotating the system accordingly to ensure maximum conversion %. Off the back of this, building a profile of the client's pricing sensitivity and assisting to improve WCL's offerings Ensuring the quotes are properly handed over to operations after a booking- following the WCL process Ensuring that all relevant emails, documents, and information are uploaded / added into Boxtop Assisting other team members when needed Submit rates sheets to regular customers and manage tenders Skills and Qualifications Excellent verbal and written communication Pricing as an integral part of their current/ previous roles Great negotiation and persuasion skills Good mathematical competency Good speed of work whilst maintaining accuracy Business/ commercial sense Great analytical skills Ability to work well as a team with a go getter attitude A sound understanding of the industry in general terms Hours of work: Monday to Friday 9:00 - 17:30 As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.