Interim Programme Manager - Next Gen Product Programme Location: London (Hybrid - 3 days per week) Contract Length: 6+ months Role Type: Contract Rate: Up to 675 a day DOE - Outside IR35 Overview We are seeking an experienced Programme Manager to lead and coordinate a major strategic initiative: the development of our Next Gen product. This role will be instrumental in delivering a complex, multi-workstream programme, ensuring alignment across key teams while operating in a fast-paced, evolving environment. Key Responsibilities Lead and manage the end-to-end delivery of the Next Gen programme over an 18-month period Oversee and coordinate multiple workstreams, including: Product Commercial Governance Technology Additional cross-functional teams Act as the central conduit between senior leadership and the wider business Drive programme structure, governance, and delivery discipline across an Agile, iterative development lifecycle Manage shifting priorities and ensure programme momentum in a dynamic environment Facilitate decision-making, escalate risks, and ensure alignment across stakeholders Engage and influence senior stakeholders Build strong relationships across internal teams and with third-party suppliers / delivery partners Ensure delivery remains aligned with strategic objectives, timelines, and quality expectations Key Requirements Experience & Expertise Proven track record as a Programme Manager delivering large-scale, complex programmes Experience in software delivery environments , ideally with Agile Exposure to working with third-party vendors, consultancies, or in-house engineering teams Strong understanding of technical delivery (technical background highly desirable) Experience within Wealth Management or Fintech highly preferred Skills & Competencies Exceptional stakeholder management with the ability to operate confidently at senior levels Strong leadership presence Resilient and able to navigate complexity and challenge constructively Comfortable operating in fast-paced, ambiguous environments with changing priorities Strong organisational, governance, and delivery management capabilities Excellent communication and influencing skills Working Model Hybrid working based in London Expected onsite presence: 3 days per week (ideally Tuesday, Wednesday, Thursday)
Jun 18, 2026
Contractor
Interim Programme Manager - Next Gen Product Programme Location: London (Hybrid - 3 days per week) Contract Length: 6+ months Role Type: Contract Rate: Up to 675 a day DOE - Outside IR35 Overview We are seeking an experienced Programme Manager to lead and coordinate a major strategic initiative: the development of our Next Gen product. This role will be instrumental in delivering a complex, multi-workstream programme, ensuring alignment across key teams while operating in a fast-paced, evolving environment. Key Responsibilities Lead and manage the end-to-end delivery of the Next Gen programme over an 18-month period Oversee and coordinate multiple workstreams, including: Product Commercial Governance Technology Additional cross-functional teams Act as the central conduit between senior leadership and the wider business Drive programme structure, governance, and delivery discipline across an Agile, iterative development lifecycle Manage shifting priorities and ensure programme momentum in a dynamic environment Facilitate decision-making, escalate risks, and ensure alignment across stakeholders Engage and influence senior stakeholders Build strong relationships across internal teams and with third-party suppliers / delivery partners Ensure delivery remains aligned with strategic objectives, timelines, and quality expectations Key Requirements Experience & Expertise Proven track record as a Programme Manager delivering large-scale, complex programmes Experience in software delivery environments , ideally with Agile Exposure to working with third-party vendors, consultancies, or in-house engineering teams Strong understanding of technical delivery (technical background highly desirable) Experience within Wealth Management or Fintech highly preferred Skills & Competencies Exceptional stakeholder management with the ability to operate confidently at senior levels Strong leadership presence Resilient and able to navigate complexity and challenge constructively Comfortable operating in fast-paced, ambiguous environments with changing priorities Strong organisational, governance, and delivery management capabilities Excellent communication and influencing skills Working Model Hybrid working based in London Expected onsite presence: 3 days per week (ideally Tuesday, Wednesday, Thursday)
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Strategy & Planning - Consultant to join our growing team. This role will report to the Senior Director, Strategy & Planning, UK & Europe. Day to Day You'll Be: Support all aspects of strategy, planning, and executive support for TransUnion UK & Europe Assist members of the strategy and planning team with research and analysis to develop and implement the UK & Europe strategy Lead on strategic and business initiatives as required Deliver elements of regular reporting (e.g., monthly business reviews) Provide ad hoc support to the Chief of Staff to the CEO in line with regional and CEO priorities Work collaboratively across TransUnion functions and, where required, with other TransUnion International businesses Essential Skills & Experience: Track record years' experience at a top-tier consulting organisation Strategy / corporate development or international business planning experience at a top company is strongly considered Experience in information services, financial services, insurance, or fintech industries required Knowledge of the credit reporting industry or consumer lending would be an advantage Experience with go-to-market strategy development would be an advantage Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Strategic Planning
Jun 16, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Strategy & Planning - Consultant to join our growing team. This role will report to the Senior Director, Strategy & Planning, UK & Europe. Day to Day You'll Be: Support all aspects of strategy, planning, and executive support for TransUnion UK & Europe Assist members of the strategy and planning team with research and analysis to develop and implement the UK & Europe strategy Lead on strategic and business initiatives as required Deliver elements of regular reporting (e.g., monthly business reviews) Provide ad hoc support to the Chief of Staff to the CEO in line with regional and CEO priorities Work collaboratively across TransUnion functions and, where required, with other TransUnion International businesses Essential Skills & Experience: Track record years' experience at a top-tier consulting organisation Strategy / corporate development or international business planning experience at a top company is strongly considered Experience in information services, financial services, insurance, or fintech industries required Knowledge of the credit reporting industry or consumer lending would be an advantage Experience with go-to-market strategy development would be an advantage Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Strategic Planning
Paid Media Manager - Manchester My client, is looking for an experienced Paid Media Manager to join their growing business and play a pivotal role in the next phase of its growth. Reporting directly to the CEO, this is a hands-on role for an ambitious and commercially minded paid media specialist who wants the opportunity to build, shape and scale a high-performing acquisition function from the ground up. Having acquired and successfully grown the brand, the business is now entering an exciting period of expansion, with ambitious plans to increase transactions significantly over the coming months. As such, we are looking for someone who can take ownership of paid media strategy and execution while helping define the future structure of the marketing team as the business grows. This role offers the rare opportunity to combine the excitement of a scale-up environment with the security and backing of an established, successful group. The Opportunity You will be responsible for planning, managing, developing and optimising paid media campaigns across multiple digital channels, driving customer acquisition, lead generation and commercial growth. Initially, this is a highly hands-on position with no direct reports. We are looking for someone who enjoys rolling their sleeves up, taking ownership and delivering results. As the business continues to grow, there will be significant opportunity to influence future investment, team structure and resource requirements. Key Responsibilities Own the paid media strategy across Search, Display, Paid Social, Video and Retargeting channels. Manage and optimise campaigns across: Google Ads (Search, Display and Performance Max) Google Display Network Meta Ads Manager Microsoft Advertising YouTube Ads TikTok Ads Programmatic DSPs Drive high-quality customer acquisition and lead generation at scale. Continuously monitor and improve campaign performance against key commercial KPIs including CPA, CPL, ROAS and revenue. Work directly with the CEO to provide meaningful insight into marketing performance and investment decisions. Analyse campaign, customer and business data to identify growth opportunities. Maintain complete ownership of budget allocation and performance reporting. Build robust reporting frameworks using GA4, Google Tag Manager and Looker Studio. Develop testing strategies across creative, audience targeting, landing pages and bidding approaches. Work closely with internal stakeholders and creative teams to deliver high-performing campaigns and assets. Make recommendations regarding future investment, technology, agency support and team growth. Who We're Looking For The ideal candidate will: Have a minimum of 3 years' experience managing significant paid media budgets in-house. Be highly commercial and understand that marketing investment must deliver measurable business outcomes. Possess excellent analytical skills and be comfortable interpreting large data sets to support decision-making. Have a strong understanding of customer acquisition, lead generation and conversion optimisation. Be confident discussing: What was spent Where it was spent What return it generated How performance can be improved Be comfortable working independently and taking ownership of results. Have experience scaling performance marketing activity in a fast-paced commercial environment. Demonstrate strong budget management and forecasting capabilities. Be naturally curious, proactive and solutions-focused. Preferably have experience within automotive, car finance, fintech, lead generation, retail or other performance-driven sectors, although candidates from other backgrounds will also be considered. Essential Skills & Experience Google Ads Meta Ads Manager Microsoft Advertising YouTube Ads TikTok Ads Google Analytics 4 (GA4) Google Tag Manager Looker Studio Attribution and performance reporting tools Campaign automation, audience automation and smart bidding strategies Strong Excel and data analysis skills Why Join? Direct access to and mentorship from the CEO. Genuine opportunity to build and shape a marketing function. Significant autonomy and ownership. Opportunity to influence future team growth and recruitment. Join a business with ambitious growth plans and substantial investment. Hybrid working (approximately 3 days per week in the office initially). Free parking. Hapi Benefits Programme. Employee Assistance Programme. Exceptional candidates with a proven track record of delivering commercial growth through paid media will also be considered. Interested? Please Click Apply Now! Paid Media Manager - Manchester
Jun 16, 2026
Full time
Paid Media Manager - Manchester My client, is looking for an experienced Paid Media Manager to join their growing business and play a pivotal role in the next phase of its growth. Reporting directly to the CEO, this is a hands-on role for an ambitious and commercially minded paid media specialist who wants the opportunity to build, shape and scale a high-performing acquisition function from the ground up. Having acquired and successfully grown the brand, the business is now entering an exciting period of expansion, with ambitious plans to increase transactions significantly over the coming months. As such, we are looking for someone who can take ownership of paid media strategy and execution while helping define the future structure of the marketing team as the business grows. This role offers the rare opportunity to combine the excitement of a scale-up environment with the security and backing of an established, successful group. The Opportunity You will be responsible for planning, managing, developing and optimising paid media campaigns across multiple digital channels, driving customer acquisition, lead generation and commercial growth. Initially, this is a highly hands-on position with no direct reports. We are looking for someone who enjoys rolling their sleeves up, taking ownership and delivering results. As the business continues to grow, there will be significant opportunity to influence future investment, team structure and resource requirements. Key Responsibilities Own the paid media strategy across Search, Display, Paid Social, Video and Retargeting channels. Manage and optimise campaigns across: Google Ads (Search, Display and Performance Max) Google Display Network Meta Ads Manager Microsoft Advertising YouTube Ads TikTok Ads Programmatic DSPs Drive high-quality customer acquisition and lead generation at scale. Continuously monitor and improve campaign performance against key commercial KPIs including CPA, CPL, ROAS and revenue. Work directly with the CEO to provide meaningful insight into marketing performance and investment decisions. Analyse campaign, customer and business data to identify growth opportunities. Maintain complete ownership of budget allocation and performance reporting. Build robust reporting frameworks using GA4, Google Tag Manager and Looker Studio. Develop testing strategies across creative, audience targeting, landing pages and bidding approaches. Work closely with internal stakeholders and creative teams to deliver high-performing campaigns and assets. Make recommendations regarding future investment, technology, agency support and team growth. Who We're Looking For The ideal candidate will: Have a minimum of 3 years' experience managing significant paid media budgets in-house. Be highly commercial and understand that marketing investment must deliver measurable business outcomes. Possess excellent analytical skills and be comfortable interpreting large data sets to support decision-making. Have a strong understanding of customer acquisition, lead generation and conversion optimisation. Be confident discussing: What was spent Where it was spent What return it generated How performance can be improved Be comfortable working independently and taking ownership of results. Have experience scaling performance marketing activity in a fast-paced commercial environment. Demonstrate strong budget management and forecasting capabilities. Be naturally curious, proactive and solutions-focused. Preferably have experience within automotive, car finance, fintech, lead generation, retail or other performance-driven sectors, although candidates from other backgrounds will also be considered. Essential Skills & Experience Google Ads Meta Ads Manager Microsoft Advertising YouTube Ads TikTok Ads Google Analytics 4 (GA4) Google Tag Manager Looker Studio Attribution and performance reporting tools Campaign automation, audience automation and smart bidding strategies Strong Excel and data analysis skills Why Join? Direct access to and mentorship from the CEO. Genuine opportunity to build and shape a marketing function. Significant autonomy and ownership. Opportunity to influence future team growth and recruitment. Join a business with ambitious growth plans and substantial investment. Hybrid working (approximately 3 days per week in the office initially). Free parking. Hapi Benefits Programme. Employee Assistance Programme. Exceptional candidates with a proven track record of delivering commercial growth through paid media will also be considered. Interested? Please Click Apply Now! Paid Media Manager - Manchester
Taunton On-Site Monday - Friday, 9:00am - 5:30pm Starting Salary: £24,784.50+ (dependent on experience) About the Role We are looking for an enthusiastic and service-driven Associate Support Manager / Support Manager to join our growing Partner Support Team. This is an exciting opportunity for someone with strong customer support or account management experience who is looking to develop within a fast-paced Fintech environment. You will act as a key point of contact for our Partners and Merchants, helping to deliver exceptional support, manage relationships, and ensure a seamless customer experience. Reporting to the Head of Partner Support, you will work closely with internal departments including Commercial, Product, and Development teams to provide timely resolutions, identify opportunities for growth, and support ongoing business initiatives. Key Responsibilities Manage a portfolio of Partner and Merchant accounts, ensuring high levels of satisfaction and retention Build and maintain strong support relationships, understanding their objectives and aligning our services to meet their goals, being the first port of call internally and externally on a day-to-day basis. Work alongside Commercial teams guiding them through the seamless migration of existing businesses and uncovering new areas of growth through innovative products and services. Escalate key issues externally with Acquirers and internally with various team to reach solutions. Liaise with the wider team and business, to remain aware of target Partner and Merchant deliverables. Manage a comprehensive Ticket and Call queue, providing timely updates and solutions, whilst adhering to service level agreements Coordinate with internal teams, including Commercial, Accounts, Product and Development to aid with a holistic approach for Partner and Merchants. Lead Partner and Merchant conversations whilst also developing and presenting comprehensive reports on performance metrics and new initiatives. Identify opportunities for account improvement and growth, presenting recommendations and solutions Proactively identify potential issues or obstacles and work towards a solution in a timely manner both internally and externally. Anticipate and identify potential project issues ahead of time, raising with product and commercial. Contribute to new business activities with existing and prospective clients, passing lead to respective Commercial counterpart and following progress of lead and support requirements. Stay updated with industry trends, emerging technologies, and Support best practices to advise Partner and Merchants effectively. What We're Looking For Excellent communication skills across phone, email, and video calls Strong organisational and problem-solving abilities A customer-focused mindset with a passion for delivering outstanding service Ability to manage multiple priorities in a fast-paced environment Strong teamwork and collaboration skills Previous experience in support, account management, customer success, or Fintech is advantageous Benefits Employee Assistance Programme (EAP) Private Medical Insurance including dental cover Annual leave entitlement that increases with length of service Opportunity to grow within a fast-moving Fintech business Supportive and collaborative working environment About You Service-oriented and customer-focused Results-driven with a proactive approach to problem solving A confident communicator who can professionally guide customers through troubleshooting and support processes A collaborative team player who thrives in a dynamic environment Equality and Diversity We are an equal opportunities employer and are committed to creating an inclusive environment for all employees. We welcome applications regardless of age, disability, gender identity, marital status, race, religion or belief, sex or sexual orientation, in line with the Equality Act 2010. Recruitment Process: On receipt of your application, the hiring manager will assess your CV against the criteria for the role. Shortlisted candidates will be contacted via telephone or email and invited to interview. Additional Information Employment is subject to a satisfactory completion of a DBS check. Applicants must be able to work in the UK unrestricted. Application/CV records will be kept securely for a maximum of 12 months. Cardstream will only use the personal information provided in order to process the application in accordance with the Data Protection Act 1998. Applicants will need to comply with the requirements of the Data Protection Act 1998, it is the responsibility of individual staff members to protect data and to take all reasonable steps to ensure all data is kept securely. Applicants will need to comply with Cardstream's policies and procedures including Health and Safety Policy and Equality and Diversity
Jun 16, 2026
Full time
Taunton On-Site Monday - Friday, 9:00am - 5:30pm Starting Salary: £24,784.50+ (dependent on experience) About the Role We are looking for an enthusiastic and service-driven Associate Support Manager / Support Manager to join our growing Partner Support Team. This is an exciting opportunity for someone with strong customer support or account management experience who is looking to develop within a fast-paced Fintech environment. You will act as a key point of contact for our Partners and Merchants, helping to deliver exceptional support, manage relationships, and ensure a seamless customer experience. Reporting to the Head of Partner Support, you will work closely with internal departments including Commercial, Product, and Development teams to provide timely resolutions, identify opportunities for growth, and support ongoing business initiatives. Key Responsibilities Manage a portfolio of Partner and Merchant accounts, ensuring high levels of satisfaction and retention Build and maintain strong support relationships, understanding their objectives and aligning our services to meet their goals, being the first port of call internally and externally on a day-to-day basis. Work alongside Commercial teams guiding them through the seamless migration of existing businesses and uncovering new areas of growth through innovative products and services. Escalate key issues externally with Acquirers and internally with various team to reach solutions. Liaise with the wider team and business, to remain aware of target Partner and Merchant deliverables. Manage a comprehensive Ticket and Call queue, providing timely updates and solutions, whilst adhering to service level agreements Coordinate with internal teams, including Commercial, Accounts, Product and Development to aid with a holistic approach for Partner and Merchants. Lead Partner and Merchant conversations whilst also developing and presenting comprehensive reports on performance metrics and new initiatives. Identify opportunities for account improvement and growth, presenting recommendations and solutions Proactively identify potential issues or obstacles and work towards a solution in a timely manner both internally and externally. Anticipate and identify potential project issues ahead of time, raising with product and commercial. Contribute to new business activities with existing and prospective clients, passing lead to respective Commercial counterpart and following progress of lead and support requirements. Stay updated with industry trends, emerging technologies, and Support best practices to advise Partner and Merchants effectively. What We're Looking For Excellent communication skills across phone, email, and video calls Strong organisational and problem-solving abilities A customer-focused mindset with a passion for delivering outstanding service Ability to manage multiple priorities in a fast-paced environment Strong teamwork and collaboration skills Previous experience in support, account management, customer success, or Fintech is advantageous Benefits Employee Assistance Programme (EAP) Private Medical Insurance including dental cover Annual leave entitlement that increases with length of service Opportunity to grow within a fast-moving Fintech business Supportive and collaborative working environment About You Service-oriented and customer-focused Results-driven with a proactive approach to problem solving A confident communicator who can professionally guide customers through troubleshooting and support processes A collaborative team player who thrives in a dynamic environment Equality and Diversity We are an equal opportunities employer and are committed to creating an inclusive environment for all employees. We welcome applications regardless of age, disability, gender identity, marital status, race, religion or belief, sex or sexual orientation, in line with the Equality Act 2010. Recruitment Process: On receipt of your application, the hiring manager will assess your CV against the criteria for the role. Shortlisted candidates will be contacted via telephone or email and invited to interview. Additional Information Employment is subject to a satisfactory completion of a DBS check. Applicants must be able to work in the UK unrestricted. Application/CV records will be kept securely for a maximum of 12 months. Cardstream will only use the personal information provided in order to process the application in accordance with the Data Protection Act 1998. Applicants will need to comply with the requirements of the Data Protection Act 1998, it is the responsibility of individual staff members to protect data and to take all reasonable steps to ensure all data is kept securely. Applicants will need to comply with Cardstream's policies and procedures including Health and Safety Policy and Equality and Diversity
Senior Vice President, Product Delivery Coach Contract Length: 12 months About the Role Our client is seeking a dynamic Senior Vice President (SVP) of Product Delivery Coach to elevate product delivery practises across their enterprise. This pivotal role is centred on hands-on product coaching, driving daily coaching and facilitation within product pods and groups, shaping onboarding and training programmes, and ensuring enterprise-level alignment between strategy and delivery. The SVP will focus on specific platforms and geographies to maintain consistent delivery practises, uphold best practises, and prioritise client needs. This role is essential for supporting an outcome-driven, product-led organisation. Key Responsibilities Act as a trusted coach for product pods and groups, offering hands-on support in product management delivery practises and fostering cross-platform collaboration. Facilitate retrospectives, sprint reviews, backlog refinements, and other essential activities to assist Product Owners (POs) and Product Managers (PMs) in Pods and Groups, embedding best practises that align with a product-led development model. Review and refine user stories, initiatives, epics, and requirements to ensure clarity, traceability, and adherence to regulatory, risk, and audit standards. Serve as a connector across pods, addressing platform-related product inquiries and aligning initiatives across client, product, and geographic dimensions. Collaborate with product and technology leadership to enable timely, client-centred delivery while balancing regulatory requirements and business priorities. Drive the adoption of outcome-based roadmaps, Objectives and Key Results (OKRs), and product success measures, encouraging teams to focus on measurable impact rather than just outputs. Support the evolution of teams from project-based to empowered product models, fostering a strong product mindset organisation-wide. Contribute to the Product practise through onboarding programmes and ongoing training initiatives that reinforce product delivery standards, regulatory awareness, and cross-pod collaboration. Guide product teams in achieving a balance between innovation, speed, and regulatory obligations. Qualifications & Experience 5-9 years of experience in product management, delivery, or product coaching. Proven expertise in agile product delivery, backlog management, and cross-functional product coaching, preferably with organisations like General Assembly, Product School, or similar, and within financial services or fintech environments. Familiarity with financial services products, platforms, and client segments is highly desirable. Demonstrated ability to connect across pods, platforms, and geographies, ensuring alignment in complex organisational structures. If you are passionate about shaping product delivery practises and driving meaningful change within an organisation, we invite you to apply for this exciting opportunity. Join our client in their mission to enhance product management and delivery standards, creating impactful outcomes for their clients and the industry at large. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 08, 2025
Contractor
Senior Vice President, Product Delivery Coach Contract Length: 12 months About the Role Our client is seeking a dynamic Senior Vice President (SVP) of Product Delivery Coach to elevate product delivery practises across their enterprise. This pivotal role is centred on hands-on product coaching, driving daily coaching and facilitation within product pods and groups, shaping onboarding and training programmes, and ensuring enterprise-level alignment between strategy and delivery. The SVP will focus on specific platforms and geographies to maintain consistent delivery practises, uphold best practises, and prioritise client needs. This role is essential for supporting an outcome-driven, product-led organisation. Key Responsibilities Act as a trusted coach for product pods and groups, offering hands-on support in product management delivery practises and fostering cross-platform collaboration. Facilitate retrospectives, sprint reviews, backlog refinements, and other essential activities to assist Product Owners (POs) and Product Managers (PMs) in Pods and Groups, embedding best practises that align with a product-led development model. Review and refine user stories, initiatives, epics, and requirements to ensure clarity, traceability, and adherence to regulatory, risk, and audit standards. Serve as a connector across pods, addressing platform-related product inquiries and aligning initiatives across client, product, and geographic dimensions. Collaborate with product and technology leadership to enable timely, client-centred delivery while balancing regulatory requirements and business priorities. Drive the adoption of outcome-based roadmaps, Objectives and Key Results (OKRs), and product success measures, encouraging teams to focus on measurable impact rather than just outputs. Support the evolution of teams from project-based to empowered product models, fostering a strong product mindset organisation-wide. Contribute to the Product practise through onboarding programmes and ongoing training initiatives that reinforce product delivery standards, regulatory awareness, and cross-pod collaboration. Guide product teams in achieving a balance between innovation, speed, and regulatory obligations. Qualifications & Experience 5-9 years of experience in product management, delivery, or product coaching. Proven expertise in agile product delivery, backlog management, and cross-functional product coaching, preferably with organisations like General Assembly, Product School, or similar, and within financial services or fintech environments. Familiarity with financial services products, platforms, and client segments is highly desirable. Demonstrated ability to connect across pods, platforms, and geographies, ensuring alignment in complex organisational structures. If you are passionate about shaping product delivery practises and driving meaningful change within an organisation, we invite you to apply for this exciting opportunity. Join our client in their mission to enhance product management and delivery standards, creating impactful outcomes for their clients and the industry at large. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
