National Gallery Global Ltd (NGG) has an exciting opportunity for an experienced Hospitality & Events Manager. Reporting to the Senior Hospitality & Events Manager, the successful applicant will provide support in optimising the potential for commercial events in the National Gallery by delivering high calibre venue hire, corporate membership events and filming within the Gallery. Events range from weddings, evening dinners and receptions to large filming projects. This is an exciting opportunity to work with a leading art institution, a unique venue and a growing business in the heart of London. Key skills & experience: Previous sales and event operations experience Enthusiastic, driven and eager to evolve with the ever-changing events environment Excellent verbal and written communication skills Ability to network confidently and work with private and corporate clients on all levels This role will be full-time, 35 hrs a week, with some additional evening and weekend work due to the nature of the position. Interviews will take place on the w/c of 20th July.
Jun 19, 2026
Full time
National Gallery Global Ltd (NGG) has an exciting opportunity for an experienced Hospitality & Events Manager. Reporting to the Senior Hospitality & Events Manager, the successful applicant will provide support in optimising the potential for commercial events in the National Gallery by delivering high calibre venue hire, corporate membership events and filming within the Gallery. Events range from weddings, evening dinners and receptions to large filming projects. This is an exciting opportunity to work with a leading art institution, a unique venue and a growing business in the heart of London. Key skills & experience: Previous sales and event operations experience Enthusiastic, driven and eager to evolve with the ever-changing events environment Excellent verbal and written communication skills Ability to network confidently and work with private and corporate clients on all levels This role will be full-time, 35 hrs a week, with some additional evening and weekend work due to the nature of the position. Interviews will take place on the w/c of 20th July.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Jun 19, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
A leading organisation is seeking a Management Accountant to join their Finance team based in Macclesfield. This role offers you the opportunity to become the essential financial and analytical link between Finance and Operations, supporting business strategy and objectives through accurate reporting and insightful analysis. You will work closely with both finance and production teams, facilitating meetings, resolving queries, and driving actions that enhance operational performance. Become the key financial partner for Operations, providing timely insight and actionable recommendations to drive business success. Enjoy flexible working arrangements and structured monthly reporting cycles that support work-life balance while meeting critical deadlines. Benefit from ongoing training opportunities and generous pension contributions as part of a supportive team dedicated to continuous improvement. What you'll do: As a Management Accountant, you will play a pivotal role in bridging Finance with day-to-day operations. Your responsibilities will include preparing detailed reconciliations of production gains and losses, facilitating meetings that foster collaboration across departments, managing month-end processes for stock balances and provisions, coordinating annual stock takes, leading aged stock reviews with key stakeholders, producing insightful reports for operational decision-making, updating standard costs within ERP systems, supporting customer audits from both financial and operational perspectives, and assisting the wider Finance team as needed. Lead the preparation and review of weekly and monthly production gains and losses reconciliations, ensuring accuracy and clarity in all reports. Attend and facilitate regular meetings with the Operations Team to discuss production data, resolve queries, and provide guidance on financial matters. Take ownership of month-end processes related to stock balances, work-in-progress, material price variances, quality provisions, and key performance indicators. Collaborate with the Quality Department to review customer complaints and quarantined materials, ensuring relevant adjustments are reflected on the balance sheet. Manage operations-related balance sheet areas including stock management, accuracy, and provisions by investigating discrepancies between physical stock and system records. Coordinate annual stock take activities by planning, briefing production teams, overseeing counts, and completing necessary financial adjustments. Lead aged stock meetings with Sales and other stakeholders to drive clearance of slow-moving or obsolete stock while tracking progress against agreed actions. Prepare annual production budgets in liaison with operations and finance teams; update standard costs within ERP systems to align with budget requirements. Produce ad hoc reports and analyses for the Operations Team such as performance data or cost analysis to support decision-making. Support customer audits from a financial perspective and assist the wider Finance team with additional duties as required. What you bring: Your proven experience as a Management Accountant within a manufacturing environment will be invaluable in this role. You bring deep knowledge of management accounting principles such as cost accounting, variance analysis, budgeting techniques, stock valuation methods, and standard costing practices. Experience of stock control processes within a manufacturing environment is essential for understanding operational complexities. Solid grounding in management accounting principles including cost accounting, variance analysis, budgeting, and stock valuation is required. Technical understanding of standard costing principles ensures alignment between finance and production specifications. Ability to communicate effectively across functions enables you to build strong relationships with both finance colleagues and operations staff. Expert-level proficiency in MS Excel and database (ODBC) systems allows you to manage large volumes of data efficiently. High level numeracy and literacy skills are vital for producing clear reports that inform business decisions. AAT qualification or similar level is mandatory; part-qualified or studying towards CIMA or ACCA is desirable for further professional development. What sets this company apart: This organisation stands out for its commitment to sustainability as an employee-owned business where every individual's contribution is recognised. The company operates on values that prioritise care for employees through investment in training opportunities, reward schemes that acknowledge achievements, open communication channels that value input from all staff members, respect for diverse perspectives within teams, pride in technological leadership within the industry sector, environmental responsibility through long-term decision making that benefits both community and environment-and integrity in customer partnerships by keeping promises. Employees benefit from flexible working arrangements designed around key financial deadlines so you can maintain work-life balance even during month-end or year-end close periods. The company's inclusive culture ensures equal opportunities for all appointments based solely on merit; it fosters a supportive network where your skills are nurtured through ongoing development initiatives. As part of this team you'll enjoy generous pension contributions alongside access to resources that help you grow professionally while contributing meaningfully to organisational goals. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jun 19, 2026
Full time
A leading organisation is seeking a Management Accountant to join their Finance team based in Macclesfield. This role offers you the opportunity to become the essential financial and analytical link between Finance and Operations, supporting business strategy and objectives through accurate reporting and insightful analysis. You will work closely with both finance and production teams, facilitating meetings, resolving queries, and driving actions that enhance operational performance. Become the key financial partner for Operations, providing timely insight and actionable recommendations to drive business success. Enjoy flexible working arrangements and structured monthly reporting cycles that support work-life balance while meeting critical deadlines. Benefit from ongoing training opportunities and generous pension contributions as part of a supportive team dedicated to continuous improvement. What you'll do: As a Management Accountant, you will play a pivotal role in bridging Finance with day-to-day operations. Your responsibilities will include preparing detailed reconciliations of production gains and losses, facilitating meetings that foster collaboration across departments, managing month-end processes for stock balances and provisions, coordinating annual stock takes, leading aged stock reviews with key stakeholders, producing insightful reports for operational decision-making, updating standard costs within ERP systems, supporting customer audits from both financial and operational perspectives, and assisting the wider Finance team as needed. Lead the preparation and review of weekly and monthly production gains and losses reconciliations, ensuring accuracy and clarity in all reports. Attend and facilitate regular meetings with the Operations Team to discuss production data, resolve queries, and provide guidance on financial matters. Take ownership of month-end processes related to stock balances, work-in-progress, material price variances, quality provisions, and key performance indicators. Collaborate with the Quality Department to review customer complaints and quarantined materials, ensuring relevant adjustments are reflected on the balance sheet. Manage operations-related balance sheet areas including stock management, accuracy, and provisions by investigating discrepancies between physical stock and system records. Coordinate annual stock take activities by planning, briefing production teams, overseeing counts, and completing necessary financial adjustments. Lead aged stock meetings with Sales and other stakeholders to drive clearance of slow-moving or obsolete stock while tracking progress against agreed actions. Prepare annual production budgets in liaison with operations and finance teams; update standard costs within ERP systems to align with budget requirements. Produce ad hoc reports and analyses for the Operations Team such as performance data or cost analysis to support decision-making. Support customer audits from a financial perspective and assist the wider Finance team with additional duties as required. What you bring: Your proven experience as a Management Accountant within a manufacturing environment will be invaluable in this role. You bring deep knowledge of management accounting principles such as cost accounting, variance analysis, budgeting techniques, stock valuation methods, and standard costing practices. Experience of stock control processes within a manufacturing environment is essential for understanding operational complexities. Solid grounding in management accounting principles including cost accounting, variance analysis, budgeting, and stock valuation is required. Technical understanding of standard costing principles ensures alignment between finance and production specifications. Ability to communicate effectively across functions enables you to build strong relationships with both finance colleagues and operations staff. Expert-level proficiency in MS Excel and database (ODBC) systems allows you to manage large volumes of data efficiently. High level numeracy and literacy skills are vital for producing clear reports that inform business decisions. AAT qualification or similar level is mandatory; part-qualified or studying towards CIMA or ACCA is desirable for further professional development. What sets this company apart: This organisation stands out for its commitment to sustainability as an employee-owned business where every individual's contribution is recognised. The company operates on values that prioritise care for employees through investment in training opportunities, reward schemes that acknowledge achievements, open communication channels that value input from all staff members, respect for diverse perspectives within teams, pride in technological leadership within the industry sector, environmental responsibility through long-term decision making that benefits both community and environment-and integrity in customer partnerships by keeping promises. Employees benefit from flexible working arrangements designed around key financial deadlines so you can maintain work-life balance even during month-end or year-end close periods. The company's inclusive culture ensures equal opportunities for all appointments based solely on merit; it fosters a supportive network where your skills are nurtured through ongoing development initiatives. As part of this team you'll enjoy generous pension contributions alongside access to resources that help you grow professionally while contributing meaningfully to organisational goals. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Axis CLC is a national property maintenance and compliance partner, delivering essential repairs, refurbishment and building safety services to keep the UK s homes and public buildings operating at their best. We combine nationwide capability with strong regional delivery, trusted by housing providers, local authorities and public-sector clients across the country. We are now seeking an experienced Partnership / Business Development Manager to own and grow a regional portfolio, winning, retaining and expanding contracts across the North. You will develop a high-quality pipeline, build senior client relationships, drive pre-construction activity, and convert opportunities into profitable, sustainable work. This role will be based from our Newcastle office, with regular travel across the region to meet clients and partners. We also offer the flexibility of hybrid working, aligned to business needs. What you ll deliver Growth: Build and maintain a qualified pipeline across the North; meet quarterly pipeline and order-intake targets. Retention & expansion: Protect key accounts and deliver growth plans across repairs, planned, compliance and retrofit. Client advocacy: Enhance client satisfaction/NPS through structured reviews and rapid escalation handling. Improved win rates: Lead early capture, opportunity shaping and price/quality alignment with Operational and Commercial teams. Market visibility: Strengthen Axis CLC s profile with frameworks, consortia and sector bodies; support Marketing with events and sector content. Key Responsibilities Client & Account Management Map stakeholders and decision-makers; develop multi-level relationships across asset, repairs, sustainability and procurement. Drive pre-tender engagement and secure framework positions. Opportunity Development Manage the pipeline (CRM) from early engagement to award, ensuring nothing is missed and priorities focus on winnable opportunities. Deliver targeted communications that support proactive business development. Pre-Construction & Bids Shape solutions with Ops and Commercial, including scope, programme, risk, technical approach and internal approvals. Lead capture plans, value propositions, case studies, client presentations and win themes. Support PQQ/ITT submissions with high-quality, accurate content. Commercial Insight Support pricing strategy, benchmarking, KPIs and contract mechanisms including SoRs, open-book and gainshare. Reporting & Market Intelligence Maintain CRM accuracy, contacts, meetings, deal stages and probabilities. Report weekly on pipeline, forecasts, risks and required actions. Track frameworks, procurement routes, competitors and policy trends (e.g., decarbonisation, Net Zero, social value). Collaboration Work cross-functionally with Operations, Commercial, Bids, Marketing, Finance, Compliance and Internal Comms. Experience We re Looking For Strong experience in business development, partnerships or account growth within social housing, property maintenance, construction or FM. Proven track record winning and growing contracts (repairs, planned, compliance, retrofit). Strong commercial acumen (pricing, KPIs, SLAs, risk allocation, SoRs). Excellent stakeholder engagement and presentation skills at all levels. CRM discipline (HubSpot, Salesforce, Dynamics or similar). Full UK driving licence; regional travel required. What We Offer Competitive base salary, plus performance bonus 25 days holiday + bank holidays Pension, medical scheme options and life assurance Car allowance Employee rewards and wellbeing programme Why Axis CLC? You ll be joining a national team with opportunities across a wide range of sectors, from housing and education to healthcare, defence and commercial property. With strong internal career pathways and a culture of developing talent, we offer long-term stability and growth. We re Committed to Inclusion We celebrate and value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Jun 19, 2026
Full time
Axis CLC is a national property maintenance and compliance partner, delivering essential repairs, refurbishment and building safety services to keep the UK s homes and public buildings operating at their best. We combine nationwide capability with strong regional delivery, trusted by housing providers, local authorities and public-sector clients across the country. We are now seeking an experienced Partnership / Business Development Manager to own and grow a regional portfolio, winning, retaining and expanding contracts across the North. You will develop a high-quality pipeline, build senior client relationships, drive pre-construction activity, and convert opportunities into profitable, sustainable work. This role will be based from our Newcastle office, with regular travel across the region to meet clients and partners. We also offer the flexibility of hybrid working, aligned to business needs. What you ll deliver Growth: Build and maintain a qualified pipeline across the North; meet quarterly pipeline and order-intake targets. Retention & expansion: Protect key accounts and deliver growth plans across repairs, planned, compliance and retrofit. Client advocacy: Enhance client satisfaction/NPS through structured reviews and rapid escalation handling. Improved win rates: Lead early capture, opportunity shaping and price/quality alignment with Operational and Commercial teams. Market visibility: Strengthen Axis CLC s profile with frameworks, consortia and sector bodies; support Marketing with events and sector content. Key Responsibilities Client & Account Management Map stakeholders and decision-makers; develop multi-level relationships across asset, repairs, sustainability and procurement. Drive pre-tender engagement and secure framework positions. Opportunity Development Manage the pipeline (CRM) from early engagement to award, ensuring nothing is missed and priorities focus on winnable opportunities. Deliver targeted communications that support proactive business development. Pre-Construction & Bids Shape solutions with Ops and Commercial, including scope, programme, risk, technical approach and internal approvals. Lead capture plans, value propositions, case studies, client presentations and win themes. Support PQQ/ITT submissions with high-quality, accurate content. Commercial Insight Support pricing strategy, benchmarking, KPIs and contract mechanisms including SoRs, open-book and gainshare. Reporting & Market Intelligence Maintain CRM accuracy, contacts, meetings, deal stages and probabilities. Report weekly on pipeline, forecasts, risks and required actions. Track frameworks, procurement routes, competitors and policy trends (e.g., decarbonisation, Net Zero, social value). Collaboration Work cross-functionally with Operations, Commercial, Bids, Marketing, Finance, Compliance and Internal Comms. Experience We re Looking For Strong experience in business development, partnerships or account growth within social housing, property maintenance, construction or FM. Proven track record winning and growing contracts (repairs, planned, compliance, retrofit). Strong commercial acumen (pricing, KPIs, SLAs, risk allocation, SoRs). Excellent stakeholder engagement and presentation skills at all levels. CRM discipline (HubSpot, Salesforce, Dynamics or similar). Full UK driving licence; regional travel required. What We Offer Competitive base salary, plus performance bonus 25 days holiday + bank holidays Pension, medical scheme options and life assurance Car allowance Employee rewards and wellbeing programme Why Axis CLC? You ll be joining a national team with opportunities across a wide range of sectors, from housing and education to healthcare, defence and commercial property. With strong internal career pathways and a culture of developing talent, we offer long-term stability and growth. We re Committed to Inclusion We celebrate and value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Operations Manager Christchurch Up to £55,000 You know how to keep things running and bring people with you. This is a senior, hands-on leadership role at the headquarters of a well-established, independent safety equipment business, a company where operational excellence genuinely matters and your decisions make a real difference. If you're someone who thrives on variety, values autonomy, and wants to lead a team in a role with real purpose, this one's worth a closer look. As an Operations Manager, you will benefit from: Competitive salary up to £55,000 Additional leave rewarded for length of service Cycle and Tech Scheme Company events and a genuinely friendly working environment Ongoing training and development opportunities Autonomy to lead site operations your way, reporting directly to the Operations Director As an Operations Manager, your responsibilities will include: Overseeing day-to-day site operations, ensuring efficiency across service, hire, and training functions Managing and developing a high-performing team, including recruitment and performance reviews Tracking operational KPIs and reporting progress to senior leadership Supporting project planning and delivery, from initial scoping through to execution Maintaining strong client relationships to ensure service needs are met consistently Collaborating cross-functionally with sales and project teams to drive successful outcomes As an Operations Manager, your experience will include: Proven experience in operations and/or project management A background in construction , engineering , process , or oil and gas industries Strong leadership skills with a track record of developing teams Excellent communication and client-facing skills Solid IT proficiency across Word, Excel, PowerPoint, and Outlook The ability to prioritise, adapt, and perform in a fast-paced environment This is a role where your leadership shapes not just the team around you, but the safety standards that clients across the UK rely on. Apply today with an up-to-date CV or call Ellie Taylor at Rubicon for more information.
Jun 19, 2026
Full time
Operations Manager Christchurch Up to £55,000 You know how to keep things running and bring people with you. This is a senior, hands-on leadership role at the headquarters of a well-established, independent safety equipment business, a company where operational excellence genuinely matters and your decisions make a real difference. If you're someone who thrives on variety, values autonomy, and wants to lead a team in a role with real purpose, this one's worth a closer look. As an Operations Manager, you will benefit from: Competitive salary up to £55,000 Additional leave rewarded for length of service Cycle and Tech Scheme Company events and a genuinely friendly working environment Ongoing training and development opportunities Autonomy to lead site operations your way, reporting directly to the Operations Director As an Operations Manager, your responsibilities will include: Overseeing day-to-day site operations, ensuring efficiency across service, hire, and training functions Managing and developing a high-performing team, including recruitment and performance reviews Tracking operational KPIs and reporting progress to senior leadership Supporting project planning and delivery, from initial scoping through to execution Maintaining strong client relationships to ensure service needs are met consistently Collaborating cross-functionally with sales and project teams to drive successful outcomes As an Operations Manager, your experience will include: Proven experience in operations and/or project management A background in construction , engineering , process , or oil and gas industries Strong leadership skills with a track record of developing teams Excellent communication and client-facing skills Solid IT proficiency across Word, Excel, PowerPoint, and Outlook The ability to prioritise, adapt, and perform in a fast-paced environment This is a role where your leadership shapes not just the team around you, but the safety standards that clients across the UK rely on. Apply today with an up-to-date CV or call Ellie Taylor at Rubicon for more information.
Join the Team at Clifton Trade Bathrooms Customer Sales Role Location : Oxford (37 Pony Road, Horspath Industrial Estate, OX4 2RD) Salary : starting £27,248 rising to £28,059 upon full training and sign-off Job Type : Full-time, Permanent At Clifton Trade Bathrooms, we know that our people are the key to our success. That s why we re proud to be Great Place to Work-Certified for 2025, recognising our outstanding workplace culture, supportive environment, and commitment to employee wellbeing. With over 59 depots across the UK, we re the fastest-growing supplier to the trade in our sector and we re just getting started. We re now looking for a motivated, customer-focused team player to join our branch network in a hands-on, sales-focused role. Why Join Us? We re a Great Place to Work-Certified company Performance-based monthly bonus No Sundays ever Christmas and New Year shutdown (closed from Dec 24th to Jan 2nd) Only half-days on Saturdays 21 days holiday + 8 bank holidays Supportive, fun and dynamic workplace Clear pathway to progression we promote from within Comprehensive training and onboarding Employee discounts on our products Free parking at all depots What You ll Do: As a Customer Sales colleague, you ll be right at the heart of branch operations. Working closely with the Branch Manager and team, your responsibilities will include: Providing excellent customer service, both face-to-face and over the phone Managing sales and helping customers choose the right products for their jobs Making proactive outbound calls to bring in new business and follow up leads Attending customer home measure appointments a full UK driving licence is essential Creating accurate customer quotes and managing the sales journey, and enquiries Assisting with picking and packing orders and helping with local deliveries when needed Keeping the showroom clean, well-stocked, and welcoming Supporting general depot operations including goods-in, stock control and merchandising Working as part of a close-knit team to hit branch sales targets Who We re Looking For: We re looking for someone energetic, positive, and committed to delivering excellent customer experiences. Ideally, you ll have: Experience in a sales environment. Customer Service and Trade Counter Sales would also be beneficial A confident approach to both face-to-face and phone sales Good organisational skills and the ability to use your initiative A strong work ethic and a desire to learn and grow Basic computer skills (we ll teach you the rest) A full UK driving licence this is essential for home measures and customer visits Working Hours: - Monday & Tuesday: 8:00 AM 4:00 PM - Wednesday & Thursday: 8:00 AM 5:00 PM - Friday: 7:00 AM 4:00 PM - Saturday: 9:00 AM 1:00 PM (half-day) - Sunday: Always off - Closed during Christmas & New Year Why Clifton? At Clifton, we believe ordinary people can achieve extraordinary things and we re here to help you do just that. If you're ready to work hard, be part of a supportive team, and grow your career in a business that values its people, we d love to hear from you. Apply now and help us become the UK s number one trade supplier. Clifton Trade Bathrooms is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. REF-(Apply online only)
Jun 19, 2026
Full time
Join the Team at Clifton Trade Bathrooms Customer Sales Role Location : Oxford (37 Pony Road, Horspath Industrial Estate, OX4 2RD) Salary : starting £27,248 rising to £28,059 upon full training and sign-off Job Type : Full-time, Permanent At Clifton Trade Bathrooms, we know that our people are the key to our success. That s why we re proud to be Great Place to Work-Certified for 2025, recognising our outstanding workplace culture, supportive environment, and commitment to employee wellbeing. With over 59 depots across the UK, we re the fastest-growing supplier to the trade in our sector and we re just getting started. We re now looking for a motivated, customer-focused team player to join our branch network in a hands-on, sales-focused role. Why Join Us? We re a Great Place to Work-Certified company Performance-based monthly bonus No Sundays ever Christmas and New Year shutdown (closed from Dec 24th to Jan 2nd) Only half-days on Saturdays 21 days holiday + 8 bank holidays Supportive, fun and dynamic workplace Clear pathway to progression we promote from within Comprehensive training and onboarding Employee discounts on our products Free parking at all depots What You ll Do: As a Customer Sales colleague, you ll be right at the heart of branch operations. Working closely with the Branch Manager and team, your responsibilities will include: Providing excellent customer service, both face-to-face and over the phone Managing sales and helping customers choose the right products for their jobs Making proactive outbound calls to bring in new business and follow up leads Attending customer home measure appointments a full UK driving licence is essential Creating accurate customer quotes and managing the sales journey, and enquiries Assisting with picking and packing orders and helping with local deliveries when needed Keeping the showroom clean, well-stocked, and welcoming Supporting general depot operations including goods-in, stock control and merchandising Working as part of a close-knit team to hit branch sales targets Who We re Looking For: We re looking for someone energetic, positive, and committed to delivering excellent customer experiences. Ideally, you ll have: Experience in a sales environment. Customer Service and Trade Counter Sales would also be beneficial A confident approach to both face-to-face and phone sales Good organisational skills and the ability to use your initiative A strong work ethic and a desire to learn and grow Basic computer skills (we ll teach you the rest) A full UK driving licence this is essential for home measures and customer visits Working Hours: - Monday & Tuesday: 8:00 AM 4:00 PM - Wednesday & Thursday: 8:00 AM 5:00 PM - Friday: 7:00 AM 4:00 PM - Saturday: 9:00 AM 1:00 PM (half-day) - Sunday: Always off - Closed during Christmas & New Year Why Clifton? At Clifton, we believe ordinary people can achieve extraordinary things and we re here to help you do just that. If you're ready to work hard, be part of a supportive team, and grow your career in a business that values its people, we d love to hear from you. Apply now and help us become the UK s number one trade supplier. Clifton Trade Bathrooms is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. REF-(Apply online only)
Office Manager Leicester (Near the space centre) Up to £40,000 Monday Thursday, 8:00am 4:30pm (Office Based) Friday WFH (Half Day) Stirling Warrington is a growing recruitment business with over 600 five-star Google reviews, a strong national client base, and a great team of around 15 people. As we continue to grow, we re looking for an Office Manager to help drive standards, accountability, organisation, and culture across the business. Backed by an exceptional database and a strong client base that includes blue-chip organisations and leading SMEs across the UK, we specialise in Maintenance, Lift Engineering, Technical Recruitment, and Building Materials. This is a people and operations-focused role where you will work closely with leadership and the wider team to ensure people are organised, processes are followed, workloads are managed effectively, and the business operates efficiently day-to-day. About the job Ensuring recruiters and team members are following clear daily plans and priorities Drive the sales function and keep high standards across the business Support team performance through regular one-to-ones and coaching Monitoring workflows and making sure tasks and processes are completed properly Improve processes and identify operational efficiencies Manage onboarding, employee engagement and office culture Organise team incentives, socials & recognition initiatives What we re looking for Experience in Sales Management, Business Development, Team Leader or Recruitment Sales Proven experience managing teams A proactive and solutions-focused mindset Strong organisational and time-management skills Experience within the recruitment industry is desirable but not essential Benefits: 20 days holiday (plus bank holiday), plus 2 week Christmas Shutdown Friday work from home & half day Healthcare options Opportunity to make a genuine difference and help shape how the business operates as it continues to grow This is a genuinely great opportunity and we would love to hear from you! Apply now or get in touch with Shannon at Stirling Warrington. INDOTH
Jun 19, 2026
Full time
Office Manager Leicester (Near the space centre) Up to £40,000 Monday Thursday, 8:00am 4:30pm (Office Based) Friday WFH (Half Day) Stirling Warrington is a growing recruitment business with over 600 five-star Google reviews, a strong national client base, and a great team of around 15 people. As we continue to grow, we re looking for an Office Manager to help drive standards, accountability, organisation, and culture across the business. Backed by an exceptional database and a strong client base that includes blue-chip organisations and leading SMEs across the UK, we specialise in Maintenance, Lift Engineering, Technical Recruitment, and Building Materials. This is a people and operations-focused role where you will work closely with leadership and the wider team to ensure people are organised, processes are followed, workloads are managed effectively, and the business operates efficiently day-to-day. About the job Ensuring recruiters and team members are following clear daily plans and priorities Drive the sales function and keep high standards across the business Support team performance through regular one-to-ones and coaching Monitoring workflows and making sure tasks and processes are completed properly Improve processes and identify operational efficiencies Manage onboarding, employee engagement and office culture Organise team incentives, socials & recognition initiatives What we re looking for Experience in Sales Management, Business Development, Team Leader or Recruitment Sales Proven experience managing teams A proactive and solutions-focused mindset Strong organisational and time-management skills Experience within the recruitment industry is desirable but not essential Benefits: 20 days holiday (plus bank holiday), plus 2 week Christmas Shutdown Friday work from home & half day Healthcare options Opportunity to make a genuine difference and help shape how the business operates as it continues to grow This is a genuinely great opportunity and we would love to hear from you! Apply now or get in touch with Shannon at Stirling Warrington. INDOTH
Internal Sales Manager Leicester (Near the space centre) Up to £40,000 Monday Thursday, 8:00am 4:30pm (Office Based) Friday WFH (Half Day) Stirling Warrington is a growing recruitment business with over 600 five-star Google reviews, a strong national client base, and a great team of around 15 people. As we continue to grow, we re looking for an Internal Sales Manager to help drive standards, accountability, organisation, and culture across the business. Backed by an exceptional database and a strong client base that includes blue-chip organisations and leading SMEs across the UK, we specialise in Maintenance, Lift Engineering, Technical Recruitment, and Building Materials. This is a people and operations-focused role where you will work closely with leadership and the wider team to ensure people are organised, processes are followed, workloads are managed effectively, and the business operates efficiently day-to-day. About the job Ensuring recruiters and team members are following clear daily plans and priorities Drive the sales function and keep high standards across the business Support team performance through regular one-to-ones and coaching Monitoring workflows and making sure tasks and processes are completed properly Improve processes and identify operational efficiencies Manage onboarding, employee engagement and office culture Organise team incentives, socials & recognition initiatives What we re looking for Experience in Sales Management, Business Development, Team Leader or Recruitment Sales Proven experience managing teams A proactive and solutions-focused mindset Strong organisational and time-management skills Experience within the recruitment industry is desirable but not essential Benefits: 20 days holiday (plus bank holiday), plus 2 week Christmas Shutdown Friday work from home & half day Healthcare options Opportunity to make a genuine difference and help shape how the business operates as it continues to grow This is a genuinely great opportunity and we would love to hear from you! Apply now or get in touch with Shannon at Stirling Warrington. INDOTH
Jun 19, 2026
Full time
Internal Sales Manager Leicester (Near the space centre) Up to £40,000 Monday Thursday, 8:00am 4:30pm (Office Based) Friday WFH (Half Day) Stirling Warrington is a growing recruitment business with over 600 five-star Google reviews, a strong national client base, and a great team of around 15 people. As we continue to grow, we re looking for an Internal Sales Manager to help drive standards, accountability, organisation, and culture across the business. Backed by an exceptional database and a strong client base that includes blue-chip organisations and leading SMEs across the UK, we specialise in Maintenance, Lift Engineering, Technical Recruitment, and Building Materials. This is a people and operations-focused role where you will work closely with leadership and the wider team to ensure people are organised, processes are followed, workloads are managed effectively, and the business operates efficiently day-to-day. About the job Ensuring recruiters and team members are following clear daily plans and priorities Drive the sales function and keep high standards across the business Support team performance through regular one-to-ones and coaching Monitoring workflows and making sure tasks and processes are completed properly Improve processes and identify operational efficiencies Manage onboarding, employee engagement and office culture Organise team incentives, socials & recognition initiatives What we re looking for Experience in Sales Management, Business Development, Team Leader or Recruitment Sales Proven experience managing teams A proactive and solutions-focused mindset Strong organisational and time-management skills Experience within the recruitment industry is desirable but not essential Benefits: 20 days holiday (plus bank holiday), plus 2 week Christmas Shutdown Friday work from home & half day Healthcare options Opportunity to make a genuine difference and help shape how the business operates as it continues to grow This is a genuinely great opportunity and we would love to hear from you! Apply now or get in touch with Shannon at Stirling Warrington. INDOTH
Business Development Manager Location: Birmingham Salary: Competitive Vacancy Type: Permanent ABOUT THE COMPANY McGeoch Technology Ltd specialises in the design, engineering, manufacture and project management of lighting and electrical equipment, predominantly for marine vessels and submarines, but also for other applications associated with harsh environments. From its headquarters in Birmingham, the company offers a total solutions package with prototype and test, supply chain and manufacture and integrated logistical support forming a vital part of day-to-day operations, all backed by a team of highly qualified design engineers, widely experienced in all aspects of both mechanical and electrical applications. THE ROLE We are seeking a high-performing Business Development Manager with a strong technical background to drive commercial growth and expand our market presence. In this role, we are looking to bridge the gap between engineering capabilities and commercial opportunities. You will be responsible for identifying new market opportunities, securing contracts, and developing long-term relationships with industrial customers and contractors. MAIN RESPONSIBILITIES Strategic Market Growth Identify new business opportunities across varied industrial sectors (e.g. marine, nuclear, energy). Conduct market research including visiting/attending trade shows to identify industry needs. Formulate market-entry strategies for new engineering services, capabilities or product development opportunities. Client & Relationship Management Build a robust pipeline of qualified leads through targeted networking, cold outreach and industry events. Manage accounts, engaging directly with engineering leads, procurement heads, and decision makers. Promote long-term relationships that result in recurring engineering projects, service level agreements or framework contracts. Technical Sales & Bidding Collaborate with internal teams to assess project feasibility, technical constraints and estimation requirements. Lead the preparation of technical proposals, Request for Information (RFI) responses, and Request for Proposal (RFP) bids. Deliver technical presentations that clearly articulate company capabilities. Negotiate commercial terms, terms and conditions, and intellectual property clauses to close deals securely. Reporting & Pipeline Management Support Sales Director in maintaining accurate CRM records to track progression, interactions and customer opportunities. Provide revenue forecasts and pipeline reports directly to the senior leadership team. PERSONAL SKILLS AND ATTRIBUTES Essential Work Experience Minimum of five years experience gained in a sales environment Work Skills Thorough knowledge of sales and marketing activities and processes Able to communicate through written media Computer literate Able to communicate at all levels Achieve genuine sales development Personal Qualities Innovative mind with the ability to determine opportunities Good interpersonal skills Able to work as part of a team or on own initiative Able to develop good working relationships Desirable Degree in an Engineering or Sales discipline Sound technical backgrounds in understanding products Able to assess situations and make decisions STANDARD OPERATIONAL HOURS Monday to Thursday Friday 37 hours total Due to the nature of the role, the successful candidate will be required to be off-site on company business when necessary. The successful candidate must hold a valid UK Drivers Licence. Due to security and export control requirements associated with this position, applicants must be British passport holders. Dual nationals may be considered, provided they hold a valid British passport and their additional nationality is compatible with the client's security requirements. Eligibility will be assessed during the recruitment process. To Apply If you feel you are a suitable candidate and would like to work for McGeoch Technology Ltd, please do not hesitate to apply.
Jun 19, 2026
Full time
Business Development Manager Location: Birmingham Salary: Competitive Vacancy Type: Permanent ABOUT THE COMPANY McGeoch Technology Ltd specialises in the design, engineering, manufacture and project management of lighting and electrical equipment, predominantly for marine vessels and submarines, but also for other applications associated with harsh environments. From its headquarters in Birmingham, the company offers a total solutions package with prototype and test, supply chain and manufacture and integrated logistical support forming a vital part of day-to-day operations, all backed by a team of highly qualified design engineers, widely experienced in all aspects of both mechanical and electrical applications. THE ROLE We are seeking a high-performing Business Development Manager with a strong technical background to drive commercial growth and expand our market presence. In this role, we are looking to bridge the gap between engineering capabilities and commercial opportunities. You will be responsible for identifying new market opportunities, securing contracts, and developing long-term relationships with industrial customers and contractors. MAIN RESPONSIBILITIES Strategic Market Growth Identify new business opportunities across varied industrial sectors (e.g. marine, nuclear, energy). Conduct market research including visiting/attending trade shows to identify industry needs. Formulate market-entry strategies for new engineering services, capabilities or product development opportunities. Client & Relationship Management Build a robust pipeline of qualified leads through targeted networking, cold outreach and industry events. Manage accounts, engaging directly with engineering leads, procurement heads, and decision makers. Promote long-term relationships that result in recurring engineering projects, service level agreements or framework contracts. Technical Sales & Bidding Collaborate with internal teams to assess project feasibility, technical constraints and estimation requirements. Lead the preparation of technical proposals, Request for Information (RFI) responses, and Request for Proposal (RFP) bids. Deliver technical presentations that clearly articulate company capabilities. Negotiate commercial terms, terms and conditions, and intellectual property clauses to close deals securely. Reporting & Pipeline Management Support Sales Director in maintaining accurate CRM records to track progression, interactions and customer opportunities. Provide revenue forecasts and pipeline reports directly to the senior leadership team. PERSONAL SKILLS AND ATTRIBUTES Essential Work Experience Minimum of five years experience gained in a sales environment Work Skills Thorough knowledge of sales and marketing activities and processes Able to communicate through written media Computer literate Able to communicate at all levels Achieve genuine sales development Personal Qualities Innovative mind with the ability to determine opportunities Good interpersonal skills Able to work as part of a team or on own initiative Able to develop good working relationships Desirable Degree in an Engineering or Sales discipline Sound technical backgrounds in understanding products Able to assess situations and make decisions STANDARD OPERATIONAL HOURS Monday to Thursday Friday 37 hours total Due to the nature of the role, the successful candidate will be required to be off-site on company business when necessary. The successful candidate must hold a valid UK Drivers Licence. Due to security and export control requirements associated with this position, applicants must be British passport holders. Dual nationals may be considered, provided they hold a valid British passport and their additional nationality is compatible with the client's security requirements. Eligibility will be assessed during the recruitment process. To Apply If you feel you are a suitable candidate and would like to work for McGeoch Technology Ltd, please do not hesitate to apply.
Store Manager Retail Guildford Salary up to 31,000 + Bonus and Benefits NO LATE TRADES Zachary Daniels is thrilled to announce an exciting opportunity for a Store Manager opportunity at a popular, expanding and on-trend high street retailer located in Guildford ! This is your chance to join a leading name and make a significant impact in a bustling retail environment. Store Manager Benefits: No late night trades - plus short weekend trade hours! Competitive Salary: Enjoy a basic salary of up to 31,000 + Bonus and benefits Bonus Potential: Benefit from a monthly bonus linked to sales performance and targets Career Growth: Take advantage of genuine opportunities for career progression Brand training : Learning more about this retailer and all the instore brands they collaborate with Employee Perks: discounts up to 30% and double discounts throughout the year! Season ticket loans / cycle to work scheme Key Responsibilities for a Store Manager : Oversee all aspects of store operations, including staff management, inventory control, retail sales, and customer satisfaction Manage staffing levels and schedules to ensure optimal store performance Foster a high standard of customer service among team members Train, mentor, and coach staff, encouraging skill development and career advancement. Monitor store performance and provide regular reports to senior management Networking and posting on store social media to maximise sales and footfall Generating new customers through word-of-mouth, local marketing, events and product demonstration Managing your people to include setting objectives, coaching, personal development plans and appraisals What We're Looking For in a Store Manager: Proven retail experience as a Store Manager or Assistant Manager in a similar role A track record of managing KPIs and budgets to enhance store performance A confident leader who can motivate and inspire a team A real people person who enjoys being within a retail sales and service environment Experience within a fashion, beauty, footwear or accessory background This is a fantastic opportunity for an experienced Store Manager to lead a dynamic team and advance their career in the retail sector! If you're interested in this exciting Store Manager role, APPLY TODAY with your most up-to-date CV! Store Manager Retail Guildford Salary up to 31,000 + Bonus and Benefits NO LATE TRADES BH35594
Jun 19, 2026
Full time
Store Manager Retail Guildford Salary up to 31,000 + Bonus and Benefits NO LATE TRADES Zachary Daniels is thrilled to announce an exciting opportunity for a Store Manager opportunity at a popular, expanding and on-trend high street retailer located in Guildford ! This is your chance to join a leading name and make a significant impact in a bustling retail environment. Store Manager Benefits: No late night trades - plus short weekend trade hours! Competitive Salary: Enjoy a basic salary of up to 31,000 + Bonus and benefits Bonus Potential: Benefit from a monthly bonus linked to sales performance and targets Career Growth: Take advantage of genuine opportunities for career progression Brand training : Learning more about this retailer and all the instore brands they collaborate with Employee Perks: discounts up to 30% and double discounts throughout the year! Season ticket loans / cycle to work scheme Key Responsibilities for a Store Manager : Oversee all aspects of store operations, including staff management, inventory control, retail sales, and customer satisfaction Manage staffing levels and schedules to ensure optimal store performance Foster a high standard of customer service among team members Train, mentor, and coach staff, encouraging skill development and career advancement. Monitor store performance and provide regular reports to senior management Networking and posting on store social media to maximise sales and footfall Generating new customers through word-of-mouth, local marketing, events and product demonstration Managing your people to include setting objectives, coaching, personal development plans and appraisals What We're Looking For in a Store Manager: Proven retail experience as a Store Manager or Assistant Manager in a similar role A track record of managing KPIs and budgets to enhance store performance A confident leader who can motivate and inspire a team A real people person who enjoys being within a retail sales and service environment Experience within a fashion, beauty, footwear or accessory background This is a fantastic opportunity for an experienced Store Manager to lead a dynamic team and advance their career in the retail sector! If you're interested in this exciting Store Manager role, APPLY TODAY with your most up-to-date CV! Store Manager Retail Guildford Salary up to 31,000 + Bonus and Benefits NO LATE TRADES BH35594
A market-leading aerospace manufacturing and engineering business producing complex products for major civil and defence aerospace customers require a Head of Strategic Procurement. Reporting to an Operations Director, the Head of Strategic Procurement will be responsible for developing the function and leading all strategic procurement and contracting strategies across direct and indirect areas of spend. The Head of Strategic Procurement will play a key role within the Business Leadership Team, providing strategic direction across sourcing, supplier management, cost optimisation, and support for new business opportunities whilst aligning strategic procurement with broader company objectives. Specific duties of the Head of Strategic Procurement include: Define and execute procurement strategies, including Make vs Buy, indirect procurement and subcontracting Negotiation, development and management of long term agreements (LTA) with critical supply partners Authorisation of supplier contracts, NDAs and commercial agreements Provide procurement and commercial leadership in support of business winning activities, sales bids and contract renewals Strategic supplier relationship management; serve as an escalation point for critical supplier and supply chain issues, drive performance improvements, cost reduction initiatives and operational efficiencies Management of Category Management team. Define procurement and inventory management KPIs internal and external (PPV, OTIF), procurement processes, policies and procedures Head of Strategic Procurement applicants should meet the following criteria: Strategic-level procurement expertise; the ability to define strategies across procurement and inventory management, manage contracts and critical supplier relationships Experience within a regulated aerospace or defence manufacturing engineering environment The ability to negotiate, establish and manage long term agreements (LTA) with suppliers and supply chain partners, knowledge of contract law and complex contracts Familiarity with global supply chains Leadership qualities and gravitas with the ability to manage a team, and influence stakeholder communities
Jun 19, 2026
Full time
A market-leading aerospace manufacturing and engineering business producing complex products for major civil and defence aerospace customers require a Head of Strategic Procurement. Reporting to an Operations Director, the Head of Strategic Procurement will be responsible for developing the function and leading all strategic procurement and contracting strategies across direct and indirect areas of spend. The Head of Strategic Procurement will play a key role within the Business Leadership Team, providing strategic direction across sourcing, supplier management, cost optimisation, and support for new business opportunities whilst aligning strategic procurement with broader company objectives. Specific duties of the Head of Strategic Procurement include: Define and execute procurement strategies, including Make vs Buy, indirect procurement and subcontracting Negotiation, development and management of long term agreements (LTA) with critical supply partners Authorisation of supplier contracts, NDAs and commercial agreements Provide procurement and commercial leadership in support of business winning activities, sales bids and contract renewals Strategic supplier relationship management; serve as an escalation point for critical supplier and supply chain issues, drive performance improvements, cost reduction initiatives and operational efficiencies Management of Category Management team. Define procurement and inventory management KPIs internal and external (PPV, OTIF), procurement processes, policies and procedures Head of Strategic Procurement applicants should meet the following criteria: Strategic-level procurement expertise; the ability to define strategies across procurement and inventory management, manage contracts and critical supplier relationships Experience within a regulated aerospace or defence manufacturing engineering environment The ability to negotiate, establish and manage long term agreements (LTA) with suppliers and supply chain partners, knowledge of contract law and complex contracts Familiarity with global supply chains Leadership qualities and gravitas with the ability to manage a team, and influence stakeholder communities
Customer Service Team Leader Red Recruitment are recruiting a motivated Customer Service Team Leader to lead a high-performing team that delivers outstanding customer experiences, supports client retention, and helps customers feel informed, reassured, and well supported throughout their journey. Benefits and Package for a Customer Service Team Leader Salary : Up to £32,000 Hours : 37.5 hours per week, flexible hours between 8am - 8pm across Monday to Sunday Contract : Permanent Location : Norwich - Hybrid (minimum 3 days per week in office) Training : Full-time in office for the initial training period Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on services and products Pension scheme with company contribution Free on-site parking Key Responsibilities of a Customer Service Team Leader: Team Leadership & Development: Lead, coach, and develop a high-performing team. Set clear expectations, provide structured feedback, and create a positive, customer-focused culture. Operational Management: Oversee day-to-day service delivery, monitor performance, and identify opportunities to improve efficiency, consistency, and customer outcomes. Customer Experience & Escalations: Support the team in delivering empathetic, high-quality service, resolving complex queries, and handling escalated concerns effectively. Sales & Retention Support: Drive strong customer outcomes through service-led selling, identifying opportunities for upselling, cross-selling, and retention. Technology & Systems: Ensure the team uses systems and digital platforms confidently to deliver efficient service and maintain accurate records. Compliance & Reporting: Maintain compliance with internal policies and relevant regulations, while providing clear reporting on performance, service quality, and team activity. Key Skills and Experience of a Customer Service Team Leader: Leadership Experience: At least 2 years of experience managing teams in a customer service, contact centre, or operations-focused environment. Customer Focus: Strong commitment to delivering excellent customer experiences and resolving issues efficiently and empathetically. Operational Excellence: Skilled in managing day-to-day operations, improving processes, and achieving performance targets. Communication: Excellent verbal and written communication skills, with the ability to engage effectively with customers, colleagues, and senior stakeholders. Technical Proficiency: Basic Microsoft Office skills and confidence using or learning new systems and platforms. Commercial Awareness: Experience supporting sales, upselling, retention, or performance in a KPI-driven environment would be advantageous. Industry Knowledge: Experience in telecare, healthcare, technology-enabled services, or familiarity with contact centre platforms such as Genesys would be beneficial. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Jun 19, 2026
Full time
Customer Service Team Leader Red Recruitment are recruiting a motivated Customer Service Team Leader to lead a high-performing team that delivers outstanding customer experiences, supports client retention, and helps customers feel informed, reassured, and well supported throughout their journey. Benefits and Package for a Customer Service Team Leader Salary : Up to £32,000 Hours : 37.5 hours per week, flexible hours between 8am - 8pm across Monday to Sunday Contract : Permanent Location : Norwich - Hybrid (minimum 3 days per week in office) Training : Full-time in office for the initial training period Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on services and products Pension scheme with company contribution Free on-site parking Key Responsibilities of a Customer Service Team Leader: Team Leadership & Development: Lead, coach, and develop a high-performing team. Set clear expectations, provide structured feedback, and create a positive, customer-focused culture. Operational Management: Oversee day-to-day service delivery, monitor performance, and identify opportunities to improve efficiency, consistency, and customer outcomes. Customer Experience & Escalations: Support the team in delivering empathetic, high-quality service, resolving complex queries, and handling escalated concerns effectively. Sales & Retention Support: Drive strong customer outcomes through service-led selling, identifying opportunities for upselling, cross-selling, and retention. Technology & Systems: Ensure the team uses systems and digital platforms confidently to deliver efficient service and maintain accurate records. Compliance & Reporting: Maintain compliance with internal policies and relevant regulations, while providing clear reporting on performance, service quality, and team activity. Key Skills and Experience of a Customer Service Team Leader: Leadership Experience: At least 2 years of experience managing teams in a customer service, contact centre, or operations-focused environment. Customer Focus: Strong commitment to delivering excellent customer experiences and resolving issues efficiently and empathetically. Operational Excellence: Skilled in managing day-to-day operations, improving processes, and achieving performance targets. Communication: Excellent verbal and written communication skills, with the ability to engage effectively with customers, colleagues, and senior stakeholders. Technical Proficiency: Basic Microsoft Office skills and confidence using or learning new systems and platforms. Commercial Awareness: Experience supporting sales, upselling, retention, or performance in a KPI-driven environment would be advantageous. Industry Knowledge: Experience in telecare, healthcare, technology-enabled services, or familiarity with contact centre platforms such as Genesys would be beneficial. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Closing date: 30-06-2026 Customer Team Leader Location: Ulverston, Priory Road , Ulverston, LA12 9HR Pay: £14.48 per hour Contract: 39 hours per week + regular overtime, permanent contract, full time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you need to bring; Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to your pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Cycle to work scheme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jun 19, 2026
Full time
Closing date: 30-06-2026 Customer Team Leader Location: Ulverston, Priory Road , Ulverston, LA12 9HR Pay: £14.48 per hour Contract: 39 hours per week + regular overtime, permanent contract, full time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you need to bring; Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to your pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Cycle to work scheme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
We are looking for a commercially focused Finance Business Partner to join our team at BPX Rothley (LE7 7NL). This is an exciting opportunity to partner with senior stakeholders, influence key decisions and drive performance in a growing business. About Us: For 60 years BPX (part of the RS Group) has built a reputation as the leading independent distributor of factory automation and control components - from computers to connectors, from robots to relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across our UK and Ireland branch network and work towards our mission for our customers, "help to choose, help to use". BPX are the strategic partner to market leading brands such as Schneider Electric, Mitsubishi, Omron and many more, offering innovative products, solutions and technical support to thousands of customers UK wide. The Opportunity: You'll be the lead Finance Business Partner across the Group's trading entities, working with leaders to improve financial performance You'll support the business through change following our recent acquisition, helping define and embed robust processes around budgets, forecasts and performance measures Using your strong technical understanding and commercial awareness, you will build a strong understanding of operational and commercial levers to provide forward-looking financial support across multiple business functions Help to drive decisions, reporting, process efficiency and strong controls You'll work closely with the Head of Group Finance to support decisions with commercial insight, risk awareness, strong governance, and strategic planning at the forefront of your mind This is a Hybrid role, you will be office-based for 3 to 4 days per week Some UK and Ireland travel may be required to work with the relevant teams on an adhoc basis The main duties will include: Leading P&L and balance sheet reporting, with strong controls and timely execution Managing an Assistant Management Accountant and working with the wider Finance team to deliver accurate reporting and month-end processes Partnering with sales, marketing, operations and central functions. Leading financial evaluation across the UK&I's key value drivers. Using data to identify trends, risks and opportunities across Sales, Marketing and Operations, and turn insight into action. Leading performance reviews and planning discussions with functional leaders, using data and financial discipline. Supporting the financial assessment of investments and commercial proposals, ensuring alignment with strategy and return expectations. Providing financial analysis of proposals, evaluate options and identify opportunities to improve performance. Communicating financial performance clearly to sales, marketing and operational managers. Providing timely reporting packs and ad hoc analysis to support decisions and highlight performance drivers.
Jun 19, 2026
Full time
We are looking for a commercially focused Finance Business Partner to join our team at BPX Rothley (LE7 7NL). This is an exciting opportunity to partner with senior stakeholders, influence key decisions and drive performance in a growing business. About Us: For 60 years BPX (part of the RS Group) has built a reputation as the leading independent distributor of factory automation and control components - from computers to connectors, from robots to relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across our UK and Ireland branch network and work towards our mission for our customers, "help to choose, help to use". BPX are the strategic partner to market leading brands such as Schneider Electric, Mitsubishi, Omron and many more, offering innovative products, solutions and technical support to thousands of customers UK wide. The Opportunity: You'll be the lead Finance Business Partner across the Group's trading entities, working with leaders to improve financial performance You'll support the business through change following our recent acquisition, helping define and embed robust processes around budgets, forecasts and performance measures Using your strong technical understanding and commercial awareness, you will build a strong understanding of operational and commercial levers to provide forward-looking financial support across multiple business functions Help to drive decisions, reporting, process efficiency and strong controls You'll work closely with the Head of Group Finance to support decisions with commercial insight, risk awareness, strong governance, and strategic planning at the forefront of your mind This is a Hybrid role, you will be office-based for 3 to 4 days per week Some UK and Ireland travel may be required to work with the relevant teams on an adhoc basis The main duties will include: Leading P&L and balance sheet reporting, with strong controls and timely execution Managing an Assistant Management Accountant and working with the wider Finance team to deliver accurate reporting and month-end processes Partnering with sales, marketing, operations and central functions. Leading financial evaluation across the UK&I's key value drivers. Using data to identify trends, risks and opportunities across Sales, Marketing and Operations, and turn insight into action. Leading performance reviews and planning discussions with functional leaders, using data and financial discipline. Supporting the financial assessment of investments and commercial proposals, ensuring alignment with strategy and return expectations. Providing financial analysis of proposals, evaluate options and identify opportunities to improve performance. Communicating financial performance clearly to sales, marketing and operational managers. Providing timely reporting packs and ad hoc analysis to support decisions and highlight performance drivers.
About Workforce International UK Workforce International UK is a specialist remote staffing agency connecting UK and international companies with skilled workers across waste management, utilities, engineering, construction, and logistics. We place temporary and contract workers at scale, supporting clients who need reliable, high-volume labour solutions. We are a lean, ambitious business and this SDR role is a key hire. You will be the engine of our pipeline, identifying and engaging companies actively hiring temporary workers, and converting cold outreach into booked discovery meetings for the BD team. Role Overview This is a 100% outbound, telephone-first sales development role. Your singular focus is generating qualified meetings for the Workforce International UK sales team. You will target business owners, hiring managers, operations directors, and procurement leads at companies actively sourcing temporary workers in our core sectors. There is no inbound queue, no account management, and no order fulfilment. You pick up the phone, you book the meeting. This role suits someone who thrives in a structured, high-activity environment, is motivated by targets, and understands the recruitment and temporary staffing market from the ground up. Key Responsibilities Outbound Prospecting Identify and research companies across target sectors (waste management, utilities, engineering, construction, and logistics) that are actively hiring temporary workers. Build and maintain targeted call lists using Zoho CRM, job boards, LinkedIn, Apollo, and industry directories. Execute high-volume outbound calls daily, with a focus on reaching decision-makers directly. Pipeline Generation Qualify prospects against agreed ICP criteria before booking meetings. Book discovery calls and introductory meetings for the BD team, ensuring a warm handover with full context. Maintain accurate records of all outreach activity and outcomes in CRM. Messaging and Positioning Communicate Workforce International UK s value proposition clearly and compellingly in calls and follow-up emails. Handle objections confidently and professionally. Tailor messaging based on sector, company size, and hiring pain points. Reporting and Continuous Improvement Track daily, weekly, and monthly call and meeting metrics. Provide regular feedback on common objections, competitor mentions, and market intelligence. Collaborate with BD to refine target lists, messaging, and outreach sequencing. What We re Looking For Essential Based in Scotland (non-negotiable this is a remote role but Scottish-based presence is required). Proven experience in a telephone-based outbound sales or business development role. Background in recruitment, temporary staffing, or workforce solutions (strongly preferred). Comfortable making outbound calls per day in a structured, KPI-driven environment. Strong verbal communication and objection-handling skills. Self-disciplined and motivated to perform independently in a remote setting. Proficient with CRM systems and outreach tools (Zoho, Apollo, LinkedIn Sales Navigator, or similar). Desirable Experience selling into UK waste management, utilities, engineering, construction, logistics, or industrial sectors. Familiarity with temporary labour supply chains or managed service provider (MSP) models. Experience working within a small or growing agency or start-up environment.
Jun 19, 2026
Full time
About Workforce International UK Workforce International UK is a specialist remote staffing agency connecting UK and international companies with skilled workers across waste management, utilities, engineering, construction, and logistics. We place temporary and contract workers at scale, supporting clients who need reliable, high-volume labour solutions. We are a lean, ambitious business and this SDR role is a key hire. You will be the engine of our pipeline, identifying and engaging companies actively hiring temporary workers, and converting cold outreach into booked discovery meetings for the BD team. Role Overview This is a 100% outbound, telephone-first sales development role. Your singular focus is generating qualified meetings for the Workforce International UK sales team. You will target business owners, hiring managers, operations directors, and procurement leads at companies actively sourcing temporary workers in our core sectors. There is no inbound queue, no account management, and no order fulfilment. You pick up the phone, you book the meeting. This role suits someone who thrives in a structured, high-activity environment, is motivated by targets, and understands the recruitment and temporary staffing market from the ground up. Key Responsibilities Outbound Prospecting Identify and research companies across target sectors (waste management, utilities, engineering, construction, and logistics) that are actively hiring temporary workers. Build and maintain targeted call lists using Zoho CRM, job boards, LinkedIn, Apollo, and industry directories. Execute high-volume outbound calls daily, with a focus on reaching decision-makers directly. Pipeline Generation Qualify prospects against agreed ICP criteria before booking meetings. Book discovery calls and introductory meetings for the BD team, ensuring a warm handover with full context. Maintain accurate records of all outreach activity and outcomes in CRM. Messaging and Positioning Communicate Workforce International UK s value proposition clearly and compellingly in calls and follow-up emails. Handle objections confidently and professionally. Tailor messaging based on sector, company size, and hiring pain points. Reporting and Continuous Improvement Track daily, weekly, and monthly call and meeting metrics. Provide regular feedback on common objections, competitor mentions, and market intelligence. Collaborate with BD to refine target lists, messaging, and outreach sequencing. What We re Looking For Essential Based in Scotland (non-negotiable this is a remote role but Scottish-based presence is required). Proven experience in a telephone-based outbound sales or business development role. Background in recruitment, temporary staffing, or workforce solutions (strongly preferred). Comfortable making outbound calls per day in a structured, KPI-driven environment. Strong verbal communication and objection-handling skills. Self-disciplined and motivated to perform independently in a remote setting. Proficient with CRM systems and outreach tools (Zoho, Apollo, LinkedIn Sales Navigator, or similar). Desirable Experience selling into UK waste management, utilities, engineering, construction, logistics, or industrial sectors. Familiarity with temporary labour supply chains or managed service provider (MSP) models. Experience working within a small or growing agency or start-up environment.
Overview We are seeking a dynamic and experienced Telesales / Business Development Executive to join our growing team in the commercial interiors, office fit-out, and refurbishment sector. This is a full-time, office-based role located in Poole, Dorset, offering a competitive salary of £35,000-£50,000 DOE, with additional commission opportunities. The ideal candidate will have a proven track record in telesales, a confident telephone manner, and the ability to engage with senior decision-makers across various industries. This role is pivotal in driving new business opportunities and securing high-quality appointments for our Business Development and Pre-Construction teams. Responsibilities Proactively identify and contact prospective end-user clients. Generate new business opportunities within the office fit-out, refurbishment, and commercial interiors market. Secure a minimum of 3 qualified client appointments per week. Build and maintain a robust pipeline of prospective clients and project opportunities. Research target businesses, key contacts, office moves, refurbishments, and potential project triggers. Confidently engage with senior decision-makers, including office managers, facilities managers, operations directors, managing directors, and business owners. Qualify opportunities by understanding project requirements, timescales, budgets, locations, and decision-making processes. Accurately update CRM records and maintain clear notes on all activity. Collaborate closely with the Business Development and Pre-Construction teams to hand over qualified opportunities. Support email campaigns, follow-up calls, and broader sales initiatives. Represent the company professionally and positively at all times. Qualifications Minimum of 3 years' telesales experience. Proven track record of booking appointments or generating qualified sales opportunities. Experience engaging directly with end users, clients, or senior decision-makers. Relevant experience in commercial interiors, office fit-out, construction, property, facilities management, or a related sector is highly advantageous. Strong telephone manner with the ability to build rapport quickly. Confident, resilient, and target-driven. Excellent organizational and follow-up skills. Comfortable working in a fast-paced, sales-focused environment. Day-to-Day Conduct outbound calls to identify and engage potential clients. Research and qualify leads to build a strong pipeline of opportunities. Schedule and secure high-quality appointments with senior decision-makers. Maintain accurate and up-to-date CRM records. Collaborate with internal teams to ensure seamless handover of qualified leads. Participate in sales initiatives, including email campaigns and follow-up activities. Consistently meet or exceed weekly and monthly targets. Benefits Competitive basic salary of £35,000-£50,000, dependent on experience. Lucrative commission structure: 1-3% of gross profit generated from new business opportunities. Significant earning potential, with total package potential of £45,000-£80,000+ based on performance. Opportunity to work in a growing business within the commercial interiors and workplace sector. Long-term career progression opportunities for high-performing individuals. Collaborative and professional office environment in Poole, Dorset. If you are a proactive, commercially minded individual with a strong telesales background and a passion for business development, we would love to hear from you. Join us and play a key role in driving the growth of our business while enjoying excellent earning potential and career development opportunities. Apply now with an up to date CV and we will be in touch in due course.
Jun 19, 2026
Full time
Overview We are seeking a dynamic and experienced Telesales / Business Development Executive to join our growing team in the commercial interiors, office fit-out, and refurbishment sector. This is a full-time, office-based role located in Poole, Dorset, offering a competitive salary of £35,000-£50,000 DOE, with additional commission opportunities. The ideal candidate will have a proven track record in telesales, a confident telephone manner, and the ability to engage with senior decision-makers across various industries. This role is pivotal in driving new business opportunities and securing high-quality appointments for our Business Development and Pre-Construction teams. Responsibilities Proactively identify and contact prospective end-user clients. Generate new business opportunities within the office fit-out, refurbishment, and commercial interiors market. Secure a minimum of 3 qualified client appointments per week. Build and maintain a robust pipeline of prospective clients and project opportunities. Research target businesses, key contacts, office moves, refurbishments, and potential project triggers. Confidently engage with senior decision-makers, including office managers, facilities managers, operations directors, managing directors, and business owners. Qualify opportunities by understanding project requirements, timescales, budgets, locations, and decision-making processes. Accurately update CRM records and maintain clear notes on all activity. Collaborate closely with the Business Development and Pre-Construction teams to hand over qualified opportunities. Support email campaigns, follow-up calls, and broader sales initiatives. Represent the company professionally and positively at all times. Qualifications Minimum of 3 years' telesales experience. Proven track record of booking appointments or generating qualified sales opportunities. Experience engaging directly with end users, clients, or senior decision-makers. Relevant experience in commercial interiors, office fit-out, construction, property, facilities management, or a related sector is highly advantageous. Strong telephone manner with the ability to build rapport quickly. Confident, resilient, and target-driven. Excellent organizational and follow-up skills. Comfortable working in a fast-paced, sales-focused environment. Day-to-Day Conduct outbound calls to identify and engage potential clients. Research and qualify leads to build a strong pipeline of opportunities. Schedule and secure high-quality appointments with senior decision-makers. Maintain accurate and up-to-date CRM records. Collaborate with internal teams to ensure seamless handover of qualified leads. Participate in sales initiatives, including email campaigns and follow-up activities. Consistently meet or exceed weekly and monthly targets. Benefits Competitive basic salary of £35,000-£50,000, dependent on experience. Lucrative commission structure: 1-3% of gross profit generated from new business opportunities. Significant earning potential, with total package potential of £45,000-£80,000+ based on performance. Opportunity to work in a growing business within the commercial interiors and workplace sector. Long-term career progression opportunities for high-performing individuals. Collaborative and professional office environment in Poole, Dorset. If you are a proactive, commercially minded individual with a strong telesales background and a passion for business development, we would love to hear from you. Join us and play a key role in driving the growth of our business while enjoying excellent earning potential and career development opportunities. Apply now with an up to date CV and we will be in touch in due course.
The Customer Service Manager role in the Technology industry is ideal for someone with strong organisational and leadership skills. Based in London, this permanent position involves overseeing customer service operations and ensuring the highest level of client satisfaction. Client Details The hiring company is a small but very successful and scaling technology company, known for delivering innovative solutions to its clients. They are committed to providing a supportive environment and fostering professional growth for their employees. Description Service Operations Manage and develop a 3-person service desk handling support for UK, EU and ROW territories for technical support, troubleshooting, warranty and repairs, spares orders, and UK on-site service calls. Own and uphold SLA deliverables, ensuring timely, consistent, and high-quality resolution across phone and email channels. Act as escalation point for complex technical or commercial issues, maintaining the company's reputation for outstanding service. Monitor team workload, prioritise tickets effectively, and maintain visibility across all open cases. Leadership & Team Development Build the structure and processes needed to support a growing team as the business scales. Lead, coach, and motivate the service desk team, fostering a culture of accountability, continuous improvement, and customer-first thinking. Conduct regular one-to-ones, set performance objectives, and support the professional development of each team member. AI & Process Innovation Take ownership of the company's AI implementation roadmap within customer service, identifying opportunities to deploy Claude AI for automation, triage, knowledge management, and response efficiency. Design and implement workflows and automations that reduce manual effort, improve response times, and free the team to focus on complex, high-value interactions. Bring the team on the journey, embedding new tools into everyday practice. Strategy & Reporting Report on service performance metrics to the COO, providing insight and recommendations to drive continuous improvement. Collaborate cross-functionally with Sales, Operations, and Technical to ensure customer feedback informs business decisions. Support the building and maintenance of a successful customer service strategy for the new product Profile Essential Proven experience in a customer service management or team lead role, ideally within a technical, B2B, or product-led environment. Demonstrable track record of hitting SLA targets and delivering a high standard of customer satisfaction. Strong leadership skills with the ability to motivate a small team and build structure in a growing business. Excellent communication skills - clear, professional, and empathetic across both customer-facing and internal interactions. A genuine interest in AI tools and process automation, with the appetite to learn, experiment, and implement. Organised and detail-oriented, with the ability to balance operational demands alongside longer-term strategic projects. Desirable Experience working with LLM-based tools (such as Claude, Copilot, or similar) in a professional or project context. Background in hardware, electronics, telecommunications, or a technical product environment. Familiarity with helpdesk or CRM platforms and experience designing support workflows. Experience supporting international customers across UK, EU, and global territories. Job Offer 55,000 - 65,000 (depending on the candidate)
Jun 19, 2026
Full time
The Customer Service Manager role in the Technology industry is ideal for someone with strong organisational and leadership skills. Based in London, this permanent position involves overseeing customer service operations and ensuring the highest level of client satisfaction. Client Details The hiring company is a small but very successful and scaling technology company, known for delivering innovative solutions to its clients. They are committed to providing a supportive environment and fostering professional growth for their employees. Description Service Operations Manage and develop a 3-person service desk handling support for UK, EU and ROW territories for technical support, troubleshooting, warranty and repairs, spares orders, and UK on-site service calls. Own and uphold SLA deliverables, ensuring timely, consistent, and high-quality resolution across phone and email channels. Act as escalation point for complex technical or commercial issues, maintaining the company's reputation for outstanding service. Monitor team workload, prioritise tickets effectively, and maintain visibility across all open cases. Leadership & Team Development Build the structure and processes needed to support a growing team as the business scales. Lead, coach, and motivate the service desk team, fostering a culture of accountability, continuous improvement, and customer-first thinking. Conduct regular one-to-ones, set performance objectives, and support the professional development of each team member. AI & Process Innovation Take ownership of the company's AI implementation roadmap within customer service, identifying opportunities to deploy Claude AI for automation, triage, knowledge management, and response efficiency. Design and implement workflows and automations that reduce manual effort, improve response times, and free the team to focus on complex, high-value interactions. Bring the team on the journey, embedding new tools into everyday practice. Strategy & Reporting Report on service performance metrics to the COO, providing insight and recommendations to drive continuous improvement. Collaborate cross-functionally with Sales, Operations, and Technical to ensure customer feedback informs business decisions. Support the building and maintenance of a successful customer service strategy for the new product Profile Essential Proven experience in a customer service management or team lead role, ideally within a technical, B2B, or product-led environment. Demonstrable track record of hitting SLA targets and delivering a high standard of customer satisfaction. Strong leadership skills with the ability to motivate a small team and build structure in a growing business. Excellent communication skills - clear, professional, and empathetic across both customer-facing and internal interactions. A genuine interest in AI tools and process automation, with the appetite to learn, experiment, and implement. Organised and detail-oriented, with the ability to balance operational demands alongside longer-term strategic projects. Desirable Experience working with LLM-based tools (such as Claude, Copilot, or similar) in a professional or project context. Background in hardware, electronics, telecommunications, or a technical product environment. Familiarity with helpdesk or CRM platforms and experience designing support workflows. Experience supporting international customers across UK, EU, and global territories. Job Offer 55,000 - 65,000 (depending on the candidate)
Association for Project Management
Princes Risborough, Buckinghamshire
Salesforce Technical Lead Salary: £50,000- £55,000 per annum (depending on experience) 12-month Fixed Term Contract (Full time - 35 hours per week) Hybrid Working - Home Based/Princes Risborough We're Association for Project Management (APM). We're a professional membership organisation that sets the standards for the project profession. As a registered charity, we reinvest our surplus for the benefit of our members and the profession. We deliver education and develop qualifications. We conduct research and provide knowledge and resources. We run events and share best practice. We give people the opportunity to connect and provide community for our individual members and corporate partners, wherever they are. Above all, when doing so makes a difference, we challenge the status quo Job Role Overview An exciting opportunity has arisen for a Salesforce Technical Lead to join our Technology team on a fixed term basis. As a Salesforce Technical Lead, you will play a pivotal role within APM's Digital & Technology team, providing technical leadership, architectural guidance and hands-on expertise across our Salesforce ecosystem. The role holder will be responsible for ensuring the effective design, development, integration and optimisation of Salesforce CRM, Sales Cloud and Marketing Cloud, supporting APM's strategic digital roadmap and customer experience ambitions. You will work closely with the Salesforce Product Owner, Revenue Operations Product Owner, Business Analysts, IT & Digital Team colleagues and wider stakeholders to translate business needs into scalable, secure and maintainable Salesforce solutions. You will guide technical delivery, uphold engineering standards, and ensure that Salesforce remains a stable, high-performing and continuously improving platform. Success in this role will be demonstrated by delivering reliable, scalable and secure Salesforce solutions that support excellent customer experiences, enable efficient business processes and contribute to the ongoing improvement of APM's digital platforms. Qualifications Degree (or equivalent demonstrable work experience) in Computer Science, Software Engineering or a related discipline Experience Strong professional experience designing and delivering Salesforce solutions Hands-on experience with Salesforce CRM, Sales Cloud and Marketing Cloud Experience integrating Salesforce with third-party systems via APIs Experience working in Agile environments including participating in sprint planning, estimation and collaborative delivery practices Skills Proficiency in Apex, LWC, Flows and Marketing Cloud configuration and development Excellent communication skills and the ability to engage confidently with stakeholders at all levels Strong problem-solving and debugging skills to allow for swift diagnosis and resolution of technical challenges Why APM? We're Association for Project Management (APM). We're united in our aim to help project professionals around the world deliver better projects, setting the highest standards for the industry. Ask our people what's great about working here and the views are unanimous. You'll be joining a community that's friendly and caring. We believe that good communication creates a culture that's open and fair. We ensure everyone at APM, regardless of their role, has a voice and knows they'll be listened to and treated with respect. We see everyone as individuals and champion diversity and inclusion, both within APM and across the wider project profession. You'll work in a collaborative environment that's thoughtful, considerate and positive. You'll be supported by your team and across departments so, together, we meet the high standards we set ourselves. If you are interested in this opportunity and feel you have the necessary attributes, skills and expertise for the role, please apply by sending in your CV and covering letter. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. At APM we are open to talking about flexible working arrangements and reasonable adjustments please reach out to discuss further. Main benefits at APM: 25 days holiday (excluding all public holidays). This increases after four years' service. Private healthcare and dental cover is available after completion of six-month probationary period. APM pays the premium for the employee. This becomes a 'benefit in kind'. Pension scheme offered in line with auto enrolment with up to 8% contribution from APM. Company sick pay scheme. Life assurance at four times the salary. Salary sacrifice schemes - pension, cycle to work scheme, additional annual leave (up to 10 days). Free parking on site. Employee Assistance Programme. Performance Related Pay (PRP) scheme. The discretionary bonus will take account of individual performance as well as APM's overall financial performance. One paid volunteering day per year. Hybrid/flexible working options are available dependent on job role. However, there is a requirement to come into the office 4 days per month.
Jun 19, 2026
Contractor
Salesforce Technical Lead Salary: £50,000- £55,000 per annum (depending on experience) 12-month Fixed Term Contract (Full time - 35 hours per week) Hybrid Working - Home Based/Princes Risborough We're Association for Project Management (APM). We're a professional membership organisation that sets the standards for the project profession. As a registered charity, we reinvest our surplus for the benefit of our members and the profession. We deliver education and develop qualifications. We conduct research and provide knowledge and resources. We run events and share best practice. We give people the opportunity to connect and provide community for our individual members and corporate partners, wherever they are. Above all, when doing so makes a difference, we challenge the status quo Job Role Overview An exciting opportunity has arisen for a Salesforce Technical Lead to join our Technology team on a fixed term basis. As a Salesforce Technical Lead, you will play a pivotal role within APM's Digital & Technology team, providing technical leadership, architectural guidance and hands-on expertise across our Salesforce ecosystem. The role holder will be responsible for ensuring the effective design, development, integration and optimisation of Salesforce CRM, Sales Cloud and Marketing Cloud, supporting APM's strategic digital roadmap and customer experience ambitions. You will work closely with the Salesforce Product Owner, Revenue Operations Product Owner, Business Analysts, IT & Digital Team colleagues and wider stakeholders to translate business needs into scalable, secure and maintainable Salesforce solutions. You will guide technical delivery, uphold engineering standards, and ensure that Salesforce remains a stable, high-performing and continuously improving platform. Success in this role will be demonstrated by delivering reliable, scalable and secure Salesforce solutions that support excellent customer experiences, enable efficient business processes and contribute to the ongoing improvement of APM's digital platforms. Qualifications Degree (or equivalent demonstrable work experience) in Computer Science, Software Engineering or a related discipline Experience Strong professional experience designing and delivering Salesforce solutions Hands-on experience with Salesforce CRM, Sales Cloud and Marketing Cloud Experience integrating Salesforce with third-party systems via APIs Experience working in Agile environments including participating in sprint planning, estimation and collaborative delivery practices Skills Proficiency in Apex, LWC, Flows and Marketing Cloud configuration and development Excellent communication skills and the ability to engage confidently with stakeholders at all levels Strong problem-solving and debugging skills to allow for swift diagnosis and resolution of technical challenges Why APM? We're Association for Project Management (APM). We're united in our aim to help project professionals around the world deliver better projects, setting the highest standards for the industry. Ask our people what's great about working here and the views are unanimous. You'll be joining a community that's friendly and caring. We believe that good communication creates a culture that's open and fair. We ensure everyone at APM, regardless of their role, has a voice and knows they'll be listened to and treated with respect. We see everyone as individuals and champion diversity and inclusion, both within APM and across the wider project profession. You'll work in a collaborative environment that's thoughtful, considerate and positive. You'll be supported by your team and across departments so, together, we meet the high standards we set ourselves. If you are interested in this opportunity and feel you have the necessary attributes, skills and expertise for the role, please apply by sending in your CV and covering letter. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. At APM we are open to talking about flexible working arrangements and reasonable adjustments please reach out to discuss further. Main benefits at APM: 25 days holiday (excluding all public holidays). This increases after four years' service. Private healthcare and dental cover is available after completion of six-month probationary period. APM pays the premium for the employee. This becomes a 'benefit in kind'. Pension scheme offered in line with auto enrolment with up to 8% contribution from APM. Company sick pay scheme. Life assurance at four times the salary. Salary sacrifice schemes - pension, cycle to work scheme, additional annual leave (up to 10 days). Free parking on site. Employee Assistance Programme. Performance Related Pay (PRP) scheme. The discretionary bonus will take account of individual performance as well as APM's overall financial performance. One paid volunteering day per year. Hybrid/flexible working options are available dependent on job role. However, there is a requirement to come into the office 4 days per month.
Closing date: 30-06-2026 Customer Team Leader Location: Main Street , Broadford, IV49 9AE Pay: £14.48 per hour Contract: 39 hours per week + regular overtime, permanent contract, full time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. We're happy to discuss your availability further at interview. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jun 19, 2026
Full time
Closing date: 30-06-2026 Customer Team Leader Location: Main Street , Broadford, IV49 9AE Pay: £14.48 per hour Contract: 39 hours per week + regular overtime, permanent contract, full time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. We're happy to discuss your availability further at interview. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 24-06-2026 Customer Team Leader Location: Old Evanton Road , Dingwall, IV15 9GA Pay: £14.48 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jun 19, 2026
Full time
Closing date: 24-06-2026 Customer Team Leader Location: Old Evanton Road , Dingwall, IV15 9GA Pay: £14.48 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
