3 jobs found

We are recruiting for an experienced Sea Imports Cross-Trade Coordinator to join a busy and growing freight forwarding operation. This role is ideal for someone with strong ocean freight knowledge, excellent customer service skills, and experience managing international cross-trade shipments from start to finish. You will be responsible for the day-to-day coordination of global sea freight cross-trade movements, ensuring customers receive accurate updates while maintaining operational efficiency, supplier control, and profitability. Key Responsibilities Shipment Management Manage international sea freight cross-trade shipments from booking through to final delivery. Create and maintain accurate shipment files within the company operating system. Monitor shipment progress and ensure all milestones are updated promptly. Proactively identify and resolve shipment delays or operational issues. Ensure all documentation and operational records are maintained accurately. Customer Service Provide regular, professional updates to UK-based customers throughout the shipment lifecycle. Respond efficiently to customer enquiries and operational requests. Maintain a high standard of customer service at all times. Communicate delays, changes, or exceptions clearly and proactively. Overseas Agent Coordination Liaise with origin and destination agents worldwide to obtain shipment updates and documentation. Build and maintain strong working relationships with overseas partners and suppliers. Chase agents to ensure operational milestones are achieved within agreed timelines. Escalate issues where necessary to minimise disruption and maintain service levels. Cost Control & Supplier Invoicing Apply agreed freight rates, tariffs, and cost structures accurately. Verify supplier invoices against quotations, agreed rates, and operational records. Identify discrepancies, unexpected charges, or potential overbilling. Raise and resolve invoice queries with suppliers and overseas agents. Support margin control and profitability across shipments. Skills & Experience Required Essential Previous experience within sea freight imports and cross-trade operations . Strong understanding of international freight forwarding processes. Excellent organisational skills and attention to detail. Experience handling freight costs, supplier invoices, and rate verification. Ability to manage multiple shipments and priorities simultaneously. Strong communication skills, both written and verbal. Good working knowledge of Microsoft Outlook and Excel. Ability to work independently and within a team environment. Proactive and customer-focused approach. Monday to Friday pm

Sea & Air Freight Operator Location: Portsmouth Salary: up to 32,000 + Benefits Hours: Full-time, Monday to Friday (Hybrid working available after probation) We are recruiting on behalf of a leading freight forwarding and logistics business that has built a strong reputation for delivering high-quality transport solutions across Europe and beyond. Following continued growth, they are now looking to expand their Sea & Air department with an experienced Sea & Air Freight Operator . This is an excellent opportunity for someone with a proven background in sea and air freight to join a dynamic and supportive team, with the chance to contribute to the growth of a key business division. Air and Ocean Freight Coordinator You will be responsible for supporting the day-to-day management of sea and air services, ensuring the smooth relay of information between customers, partners, and subcontractors. Duties include: Arranging import and export movements via sea and air (FCL, LCL, cross-trade). Liaising with shipping lines, hauliers, overseas partners, and agents. Providing accurate updates to customers and ensuring smooth transit. Quoting for new business and negotiating rates with carriers and clients. Processing export documentation (bills of lading, air waybills, certificates of origin, etc.). Maintaining strong relationships with existing and new customers. Updating transport software and ensuring accurate records. Supporting insurance claim processes where required. Experience Required: Minimum 3 years' experience in sea and air exports. Previous experience with imports and export documentation. Good working knowledge of Microsoft Office (Excel, Outlook, Word). Strong written and spoken English. Excellent communication skills with a positive, proactive approach. What's on Offer Competitive salary package with bonus scheme Hybrid working (full office-based during probation) Company pension scheme Health & wellbeing programme Private medical & dental insurance Life insurance Company events Sick pay WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.

Job title: Multimodal Freight Forwarder Salary: Up to 35,000 DOE Location: Heathrow, SL3 (Driving license is a must) Hours: Monday to Friday 9:00 till 17:00 Multimodal Freight Forwarder Job Overview: We are seeking a skilled and motivated Multimodal Freight Forwarder with a strong preference and expertise in air freight imports to join our client's growing logistics and forwarding team. You will be responsible for coordinating and managing international shipments across various modes of transport, with a primary focus on air import operations. This role is essential to ensuring the smooth movement of goods from origin to destination while providing excellent customer service and maintaining compliance with global trade regulations. Multimodal Freight Forwarder Key Responsibilities: Coordinate end-to-end freight forwarding processes with a primary focus on air import shipments. Manage shipments across all modes (air, road and sea) to meet customer and operational requirements. Liaise with airlines, overseas agents, carriers, and customs brokers to ensure timely clearance and delivery of goods. Prepare, process, and manage all relevant import and export documentation, including air waybills, customs entries, invoices, quoting and packing lists. Ensure compliance with HMRC and international import/export regulations, including customs clearance procedures. Monitor shipment progress, proactively resolving any delays or issues to maintain a high level of service. Maintain accurate records and update systems Provide excellent customer service by keeping clients informed throughout the shipping process and handling all import-related enquiries. Negotiate rates and liaise with suppliers, airlines, and agents to ensure cost-effective transport solutions. Track KPIs and ensure targets related to cost, accuracy, and timeliness are met or exceeded. Handle post-flight documentation, final mile deliveries, and invoice generation. Coordinate with internal departments such as warehousing, customs, and finance for seamless operations. Multimodal Freight Forwarder Requirements: Proven experience in freight forwarding, preferably within a multimodal logistics environment. Strong knowledge of customs procedures, Incoterms, and international trade regulations. Experience using freight forwarding software and customs platforms (e.g., ASM Sequoia, Descartes, and CDS). Excellent communication and organisational skills. Benefits Competitive salary 28 days holiday including public bank holidays Pension scheme and health benefits Career development and training opportunities for other modes of freight freight freight freight forwarding WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.