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2nd line engineer 5 days onsite
Trident
IT Field Engineer
Trident Brighton, Sussex
IT Field Engineer Location: Travelling to various client locations (Brighton-based this is not a remote working role) Job Type: Permanent, Full-Time Reports To: Professional Services Manager About Us At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day. We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed. Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases. Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We seek a passionate individual to join our team looking to progress their expertise and knowledge. As an IT Field Engineer, you will be traveling to our client's site as well as working remotely from our offices, providing outstanding customer service. This role requires a combination of expert technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability to put the customer experience first while maintaining a good awareness of the commercial element of the role. Travel to designated client sites to provide technical services for both project and helpdesk. Setting up new equipment and upgrading existing systems (i.e., remotely and physically configuring new PCs/Laptops, managing network printers, server installation or identifying network connectivity issues). Providing end-to-end support, ownership, and resolution technical service remotely and onsite in line with Trident's SLA's/KPI's. Identifying potential escalations and proactively alerting management as needed. Providing and running training on new systems to end users. Creating and updating training and internal documentation. Troubleshoot and resolve hardware, software, and network issues. Providing regular updates to clients on the progress of their tickets. Working independently and as part of a team, ensuring clarity of client requirements and assisting with smooth client experience. On-budget, successful, and profitable delivery of an "exceptional customer experience". About You A flair for troubleshooting, communication, and exceptional customer service. Being flexible and adaptable to situations and changing requirements. Excellent task and time management. Strong 1st to 2nd line exposure including networking, hardware, and cloud infrastructure. MSP experience and a relevant IT qualification, such as CompTIA A+ or a Microsoft qualification is desirable. Next Steps If you are looking for an opportunity to develop your career within a growing and people-focused organisation, we would love to hear from you. Apply today to be considered for this exciting IT Field Engineer opportunity. Submit your application along with an up-to-date CV. Applications will be reviewed as they are received. Suitable candidates will be contacted to discuss the role further. Successful applicants will be invited to attend an interview. Employment offers will be subject to satisfactory pre-employment checks. Join a business committed to partnership, integrity, and creating lasting value.
Jun 16, 2026
Full time
IT Field Engineer Location: Travelling to various client locations (Brighton-based this is not a remote working role) Job Type: Permanent, Full-Time Reports To: Professional Services Manager About Us At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day. We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed. Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases. Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We seek a passionate individual to join our team looking to progress their expertise and knowledge. As an IT Field Engineer, you will be traveling to our client's site as well as working remotely from our offices, providing outstanding customer service. This role requires a combination of expert technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability to put the customer experience first while maintaining a good awareness of the commercial element of the role. Travel to designated client sites to provide technical services for both project and helpdesk. Setting up new equipment and upgrading existing systems (i.e., remotely and physically configuring new PCs/Laptops, managing network printers, server installation or identifying network connectivity issues). Providing end-to-end support, ownership, and resolution technical service remotely and onsite in line with Trident's SLA's/KPI's. Identifying potential escalations and proactively alerting management as needed. Providing and running training on new systems to end users. Creating and updating training and internal documentation. Troubleshoot and resolve hardware, software, and network issues. Providing regular updates to clients on the progress of their tickets. Working independently and as part of a team, ensuring clarity of client requirements and assisting with smooth client experience. On-budget, successful, and profitable delivery of an "exceptional customer experience". About You A flair for troubleshooting, communication, and exceptional customer service. Being flexible and adaptable to situations and changing requirements. Excellent task and time management. Strong 1st to 2nd line exposure including networking, hardware, and cloud infrastructure. MSP experience and a relevant IT qualification, such as CompTIA A+ or a Microsoft qualification is desirable. Next Steps If you are looking for an opportunity to develop your career within a growing and people-focused organisation, we would love to hear from you. Apply today to be considered for this exciting IT Field Engineer opportunity. Submit your application along with an up-to-date CV. Applications will be reviewed as they are received. Suitable candidates will be contacted to discuss the role further. Successful applicants will be invited to attend an interview. Employment offers will be subject to satisfactory pre-employment checks. Join a business committed to partnership, integrity, and creating lasting value.
THAMES 360
Service Desk Engineer 2nd Line Top 10 MSP North London
THAMES 360
Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We're looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You'll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities Respond promptly to technical support requests via phone, email, and ticketing system Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times Provide face-to-face technical support through pre-scheduled client site visits Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle Keep clients and their IT teams regularly updated on ticket progress Identify recurring issues and contribute to permanent solutions Create and maintain technical documentation and knowledge base articles Deliver excellent customer service and a positive support experience at all times Manage your own ticket queue, triage effectively, and escalate where necessary Liaise with third-party vendors and partners to resolve complex issues Support, mentor, train, and develop the 1st Line Service Desk Analysts Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team Achieve relevant Microsoft and technical certifications What We're Looking For Excellent customer service, telephone, and client-facing skills Minimum 2 years' experience providing IT support across multiple technologies (MSP experience is highly desirable) Proven experience attending client sites and delivering face-to-face support Strong troubleshooting and support experience in the following technologies: Windows Server (on-premise and Azure) Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint Microsoft Exchange Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere) Backup and Disaster Recovery solutions Cyber-security tools and concepts (EDR, MFA, AV, incident response) Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers) Windows OS, macOS, and Microsoft Office Mobile device configuration and support Ability to configure, administer, and support both Windows and macOS devices Solid understanding of the cyber threat landscape and security best practices Proactive mindset with the ability to anticipate and prevent issues Excellent verbal and written communication skills - able to explain complex technical matters clearly to users of all levels A genuine passion for learning new technologies, demonstrated through certifications or personal projects Strong team player who is also highly self-motivated Calm and professional approach when dealing with difficult or demanding situations Full UK driving licence What We Offer Hybrid working (3 days onsite, 2 days remote) Varied and interesting workload across multiple client environments Opportunities to develop your technical skills and gain certifications A supportive, collaborative team that values excellence in service delivery If you're a confident, customer-focused 2nd Line Engineer who enjoys both technical challenges and mentoring others, we'd love to hear from you.
Jun 16, 2026
Full time
Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We're looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You'll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities Respond promptly to technical support requests via phone, email, and ticketing system Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times Provide face-to-face technical support through pre-scheduled client site visits Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle Keep clients and their IT teams regularly updated on ticket progress Identify recurring issues and contribute to permanent solutions Create and maintain technical documentation and knowledge base articles Deliver excellent customer service and a positive support experience at all times Manage your own ticket queue, triage effectively, and escalate where necessary Liaise with third-party vendors and partners to resolve complex issues Support, mentor, train, and develop the 1st Line Service Desk Analysts Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team Achieve relevant Microsoft and technical certifications What We're Looking For Excellent customer service, telephone, and client-facing skills Minimum 2 years' experience providing IT support across multiple technologies (MSP experience is highly desirable) Proven experience attending client sites and delivering face-to-face support Strong troubleshooting and support experience in the following technologies: Windows Server (on-premise and Azure) Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint Microsoft Exchange Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere) Backup and Disaster Recovery solutions Cyber-security tools and concepts (EDR, MFA, AV, incident response) Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers) Windows OS, macOS, and Microsoft Office Mobile device configuration and support Ability to configure, administer, and support both Windows and macOS devices Solid understanding of the cyber threat landscape and security best practices Proactive mindset with the ability to anticipate and prevent issues Excellent verbal and written communication skills - able to explain complex technical matters clearly to users of all levels A genuine passion for learning new technologies, demonstrated through certifications or personal projects Strong team player who is also highly self-motivated Calm and professional approach when dealing with difficult or demanding situations Full UK driving licence What We Offer Hybrid working (3 days onsite, 2 days remote) Varied and interesting workload across multiple client environments Opportunities to develop your technical skills and gain certifications A supportive, collaborative team that values excellence in service delivery If you're a confident, customer-focused 2nd Line Engineer who enjoys both technical challenges and mentoring others, we'd love to hear from you.
Beam Recruit
IT Support Technician
Beam Recruit Liverpool, Merseyside
IT Support Technician £28-32k plus competitive benefits Must have full clean licence Liverpool (with North West sites visits) Full-Time, Permanent-9am-5.30pm Why This Company A family-owned outsourced IT provider with over 25 years of stability, trust, and long-standing customer relationships. Their clients rely on them as an extension of their business not just a support line. They keep their teams running, productive, and secure every single day. Most of their customers are local, many of whom they have supported for over two decades, and they see them as part of their organisation. They treat them the same way. The team is friendly, and highly experienced. They value teamwork, loyalty, and personal development. When you join them, you're not just filling a ticket queue you're becoming part of a close-knit group where your ideas matter, your growth matters, and your work makes a real impact. If you're looking for a place with genuine job security, real variety, and a supportive environment where you can keep growing, this is it. What You'll Be Doing This is a varied role supporting users across many different businesses. Around 60 percent of your work will be onsite and office-based in Liverpool, and the rest will involve on-site visits. You'll work alongside our experienced network engineers, helping to keep customers' systems running smoothly and securely: Daily Responsibilities Provide 1st and 2nd line IT support via phone, remote access, and 3rd line support with site visits Troubleshoot hardware, software, and network issues Dealing with live tickets across laptops, printers, Microsoft 365 & VPNS Manage user accounts, permissions, and security within Microsoft 365 Support customers with general IT queries and problem-solving Maintain accurate documentation for all client environments Project Work You'll Be Involved In Setting up and configuring laptops, desktops, and other hardware Installing routers, switches, firewalls, and wireless systems Network installations Assisting with office moves, server upgrades, and wider infrastructure projects This role gives you experience across all areas of IT security, infrastructure, installations, cloud, and networking, What We're Looking For Previous 1st/2nd & 3rd line support experience, ideally within an MSP Good knowledge of Microsoft 365, Windows Server, core networking (DNS, DHCP VPN) A confident communicator who enjoys helping people Someone organised, proactive, and clam under pressure Full UK driving licence (essential) Most importantly, we're looking for someone who wants to be part of a supportive team, not just a number. What You'll Get from Us Long-term job security with a stable 25+ year business A friendly, knowledgeable team who will help you develop A team culture built on trust, respect, and collaboration A place where you genuinely matter and your work is appreciated Competitive salary plus private medical insurance Progression and support to grow Sound Like a Good Fit? If you want to join a supportive, experienced IT team where you'll grow your skills and help keep customers' businesses running, we'd love to hear from you. A note from us We get so many applications that in some instances we are unable to offer individual feedback. If your application is successful, you will be contacted within 5 working days. If you want to call us for a confidential chat about any other vacancies or some guidance, we are happy to help.
Jun 14, 2026
Full time
IT Support Technician £28-32k plus competitive benefits Must have full clean licence Liverpool (with North West sites visits) Full-Time, Permanent-9am-5.30pm Why This Company A family-owned outsourced IT provider with over 25 years of stability, trust, and long-standing customer relationships. Their clients rely on them as an extension of their business not just a support line. They keep their teams running, productive, and secure every single day. Most of their customers are local, many of whom they have supported for over two decades, and they see them as part of their organisation. They treat them the same way. The team is friendly, and highly experienced. They value teamwork, loyalty, and personal development. When you join them, you're not just filling a ticket queue you're becoming part of a close-knit group where your ideas matter, your growth matters, and your work makes a real impact. If you're looking for a place with genuine job security, real variety, and a supportive environment where you can keep growing, this is it. What You'll Be Doing This is a varied role supporting users across many different businesses. Around 60 percent of your work will be onsite and office-based in Liverpool, and the rest will involve on-site visits. You'll work alongside our experienced network engineers, helping to keep customers' systems running smoothly and securely: Daily Responsibilities Provide 1st and 2nd line IT support via phone, remote access, and 3rd line support with site visits Troubleshoot hardware, software, and network issues Dealing with live tickets across laptops, printers, Microsoft 365 & VPNS Manage user accounts, permissions, and security within Microsoft 365 Support customers with general IT queries and problem-solving Maintain accurate documentation for all client environments Project Work You'll Be Involved In Setting up and configuring laptops, desktops, and other hardware Installing routers, switches, firewalls, and wireless systems Network installations Assisting with office moves, server upgrades, and wider infrastructure projects This role gives you experience across all areas of IT security, infrastructure, installations, cloud, and networking, What We're Looking For Previous 1st/2nd & 3rd line support experience, ideally within an MSP Good knowledge of Microsoft 365, Windows Server, core networking (DNS, DHCP VPN) A confident communicator who enjoys helping people Someone organised, proactive, and clam under pressure Full UK driving licence (essential) Most importantly, we're looking for someone who wants to be part of a supportive team, not just a number. What You'll Get from Us Long-term job security with a stable 25+ year business A friendly, knowledgeable team who will help you develop A team culture built on trust, respect, and collaboration A place where you genuinely matter and your work is appreciated Competitive salary plus private medical insurance Progression and support to grow Sound Like a Good Fit? If you want to join a supportive, experienced IT team where you'll grow your skills and help keep customers' businesses running, we'd love to hear from you. A note from us We get so many applications that in some instances we are unable to offer individual feedback. If your application is successful, you will be contacted within 5 working days. If you want to call us for a confidential chat about any other vacancies or some guidance, we are happy to help.
CBSbutler Holdings Limited trading as CBSbutler
IT Support Engineer
CBSbutler Holdings Limited trading as CBSbutler Romsey, Hampshire
IT Support Engineer Location: Romsey 5 days per week onsite Duration: 3 Months Rate: 260 per day inside ir35 SC security clearance is required for this role I am looking for an IT Support Engineer for a client of mine who are a leading innovative tech and engineering organisation operating within the UK defence and government space Responsibilities: You will assist in the deployment of Intune to business laptops. There are around 130 devices to migrate in tranche 1, followed by over 650 migrations to complete in later tranches. Duties include: Liaising with staff to arrange Intune deployments. Installing Windows images on laptops. Admin tasks to track progress in Excel. Assisting users to get used to their new devices and resolve any issues along the way. Experience / Skills General 1st/2nd line support experience. Customer service. IT technical support. Installing Windows. Installing software. Problem solving. Intune experience an advantage. If you are interested in this role, please feel free to submit your CV.
Jun 13, 2026
Contractor
IT Support Engineer Location: Romsey 5 days per week onsite Duration: 3 Months Rate: 260 per day inside ir35 SC security clearance is required for this role I am looking for an IT Support Engineer for a client of mine who are a leading innovative tech and engineering organisation operating within the UK defence and government space Responsibilities: You will assist in the deployment of Intune to business laptops. There are around 130 devices to migrate in tranche 1, followed by over 650 migrations to complete in later tranches. Duties include: Liaising with staff to arrange Intune deployments. Installing Windows images on laptops. Admin tasks to track progress in Excel. Assisting users to get used to their new devices and resolve any issues along the way. Experience / Skills General 1st/2nd line support experience. Customer service. IT technical support. Installing Windows. Installing software. Problem solving. Intune experience an advantage. If you are interested in this role, please feel free to submit your CV.
Ecs Resource Group Ltd
3rd Line Support Engineer
Ecs Resource Group Ltd
3rd Line Microsoft Engineer Location: Belgravia, London (5x days onsite per week) Day Rate: 270.00 per day Length: 3 months About the Role We're looking for a highly skilled 3rd Line Microsoft Engineer to join our growing IT & Cloud Services team. This is a hands-on technical role where you'll act as an escalation point for complex issues, drive Microsoft cloud adoption, and help enhance our modern workplace environment. You'll play a key part in supporting, securing, and optimising our Microsoft ecosystem - with a strong focus on Entra ID, Intune, PowerShell, Azure services, and email security (Mimecast). What You'll Be Doing Acting as a senior escalation point for 2nd Line teams and resolving complex Microsoft-related incidents. Administering, managing, and troubleshooting Entra ID (Azure AD) including conditional access, identity protection, authentication and SSO. Creating, deploying, and managing Intune policies, configuration profiles, compliance policies, and application deployments. Developing and maintaining PowerShell scripts to automate tasks and improve service efficiency. Supporting and administering Mimecast including policies, mail flow, security setups, impersonation protection and overall email continuity. Managing Windows 10/11, Microsoft 365, Exchange Online and related cloud services. Participating in project work such as cloud migrations, security uplift programmes, and endpoint modernisation. Ensuring systems follow security best practices and compliance standards. Documenting solutions, creating runbooks, and contributing to continuous improvement. What We're Looking For Strong background in 3rd Line / Senior Support roles Deep knowledge of Microsoft 365, Entra ID, Azure AD, and modern identity/security Hands-on experience building and configuring policies in Microsoft Intune Solid PowerShell scripting skills Experience supporting and configuring Mimecast Strong understanding of Windows client OS, device management, Exchange Online, and cloud security ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Jun 13, 2026
Contractor
3rd Line Microsoft Engineer Location: Belgravia, London (5x days onsite per week) Day Rate: 270.00 per day Length: 3 months About the Role We're looking for a highly skilled 3rd Line Microsoft Engineer to join our growing IT & Cloud Services team. This is a hands-on technical role where you'll act as an escalation point for complex issues, drive Microsoft cloud adoption, and help enhance our modern workplace environment. You'll play a key part in supporting, securing, and optimising our Microsoft ecosystem - with a strong focus on Entra ID, Intune, PowerShell, Azure services, and email security (Mimecast). What You'll Be Doing Acting as a senior escalation point for 2nd Line teams and resolving complex Microsoft-related incidents. Administering, managing, and troubleshooting Entra ID (Azure AD) including conditional access, identity protection, authentication and SSO. Creating, deploying, and managing Intune policies, configuration profiles, compliance policies, and application deployments. Developing and maintaining PowerShell scripts to automate tasks and improve service efficiency. Supporting and administering Mimecast including policies, mail flow, security setups, impersonation protection and overall email continuity. Managing Windows 10/11, Microsoft 365, Exchange Online and related cloud services. Participating in project work such as cloud migrations, security uplift programmes, and endpoint modernisation. Ensuring systems follow security best practices and compliance standards. Documenting solutions, creating runbooks, and contributing to continuous improvement. What We're Looking For Strong background in 3rd Line / Senior Support roles Deep knowledge of Microsoft 365, Entra ID, Azure AD, and modern identity/security Hands-on experience building and configuring policies in Microsoft Intune Solid PowerShell scripting skills Experience supporting and configuring Mimecast Strong understanding of Windows client OS, device management, Exchange Online, and cloud security ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Howdens Joinery
Network Engineer
Howdens Joinery Northampton, Northamptonshire
With some exciting growth in the Network team, we are looking for a new Network Engineer to join our team in either Northampton or East Ridings of Yorkshire. As an experienced Network Engineer you will be delivering and optimising network infrastructure across Howdens depots across Europe, and logistics facilities. The role requires active participation in large-scale, multi-site projects to develop robust, scalable, and cost-effective solutions. This is a full-time permanent opportunity working onsite at least 2 days per week. Based in Northampton or Yorkshire with occasional travel to France. What you will be doing - Delivering and optimising network infrastructure across multiple UK and European sites - Supporting and improving network performance, capacity, and security across a complex enterprise environment - Providing 2nd/3rd line support across a wide range of network technologies - Contributing to large-scale, multi-site projects from design through to implementation and handover into BAU - Monitoring network health and proactively troubleshooting to maximise uptime and SLA performance - Supporting development of network automation and scripting solutions to improve efficiency - Collaborating with internal teams and stakeholders to deliver scalable, resilient network solutions What we need from you - Strong experience in enterprise networking, including LAN/WAN, firewalls, VPNs, and WiFi - Demonstrable hands-on experience with CheckPoint Firewalls - Certified Cisco LAN/WAN - Demonstrable experience of DNA and / or ACI is essential - Extensive knowledge of network automation, with proficiency in scripting to optimize network operations. - Strong background in data/voice networking, and internet networking for enterprise environments. - Hands-on experience with Cisco and Wireless technologies. - Strong, methodical approach to fault-finding and solution design for complex network environments. - Experience working on multi-site infrastructure projects - Strong communication skills, with the ability to explain technical concepts clearly - A proactive, collaborative mindset with a focus on continuous improvement What we can offer you: - Competitive salary and annual company bonus - Excellent pension scheme (company contribution of up to 12%) - 25 days holiday + bank holidays with the option to buy additional days - Staff Discount - Employee Assistance Programme - Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. How to apply We re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we re keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you
Jun 12, 2026
Full time
With some exciting growth in the Network team, we are looking for a new Network Engineer to join our team in either Northampton or East Ridings of Yorkshire. As an experienced Network Engineer you will be delivering and optimising network infrastructure across Howdens depots across Europe, and logistics facilities. The role requires active participation in large-scale, multi-site projects to develop robust, scalable, and cost-effective solutions. This is a full-time permanent opportunity working onsite at least 2 days per week. Based in Northampton or Yorkshire with occasional travel to France. What you will be doing - Delivering and optimising network infrastructure across multiple UK and European sites - Supporting and improving network performance, capacity, and security across a complex enterprise environment - Providing 2nd/3rd line support across a wide range of network technologies - Contributing to large-scale, multi-site projects from design through to implementation and handover into BAU - Monitoring network health and proactively troubleshooting to maximise uptime and SLA performance - Supporting development of network automation and scripting solutions to improve efficiency - Collaborating with internal teams and stakeholders to deliver scalable, resilient network solutions What we need from you - Strong experience in enterprise networking, including LAN/WAN, firewalls, VPNs, and WiFi - Demonstrable hands-on experience with CheckPoint Firewalls - Certified Cisco LAN/WAN - Demonstrable experience of DNA and / or ACI is essential - Extensive knowledge of network automation, with proficiency in scripting to optimize network operations. - Strong background in data/voice networking, and internet networking for enterprise environments. - Hands-on experience with Cisco and Wireless technologies. - Strong, methodical approach to fault-finding and solution design for complex network environments. - Experience working on multi-site infrastructure projects - Strong communication skills, with the ability to explain technical concepts clearly - A proactive, collaborative mindset with a focus on continuous improvement What we can offer you: - Competitive salary and annual company bonus - Excellent pension scheme (company contribution of up to 12%) - 25 days holiday + bank holidays with the option to buy additional days - Staff Discount - Employee Assistance Programme - Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. How to apply We re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we re keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you
Green Folk
Helpdesk Engineer
Green Folk
Audio Visual Helpdesk Engineer Officed Based Only £32,000 - £35,000 per annum 8:30am 5:00pm Monday Friday Full Time, Permanent Basingstoke Our client is a market leading IT equipment service provider. They are seeking the right individual who is passionate about IT equipment (camera systems, microphones, speakers & office access devices) how it works and how to problem solve. This role will heavily involve telephone support and remote access looking into hardware layouts/schematics working your way through a ticketing system (suitable for someone at 1st & 2nd line support). Background needed for this role: Strong understanding of AV Cabling, HDMI Signalling, IP Networks, Unified Communication platforms (Microsoft Teams, Google, Zoom) Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others. Good knowledge of Audio-Visual & Video Conferencing Experienced with supporting customers via telephone Experienced with AV & IT hardware and software, including configuration, diagnosing and resolving problems Responsibilities Acting as the first point of contact for technical support via phone, email, chat, or ticketing systems. Troubleshooting a wide range of AV, UC and related technical issues. Logging, categorising, prioritising and managing incidents and service requests accurately. Communicating clearly with users, providing regular updates and setting expectations. Ensuring incidents and requests are resolved within agreed SLAs. Maintaining accurate ticket notes and technical documentation. Contributing to knowledge base content and identifying recurring issues. Delivering a consistently high level of customer service and user satisfaction. Working with third line teams, vendors and external partners when required. Other Onsite parking Product training provided All in 32 days holiday (20 days to use, +3 days between Christmas & New Years +1 day for your birthday +8 bank holidays) Pension scheme Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief. By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy.
Jun 12, 2026
Full time
Audio Visual Helpdesk Engineer Officed Based Only £32,000 - £35,000 per annum 8:30am 5:00pm Monday Friday Full Time, Permanent Basingstoke Our client is a market leading IT equipment service provider. They are seeking the right individual who is passionate about IT equipment (camera systems, microphones, speakers & office access devices) how it works and how to problem solve. This role will heavily involve telephone support and remote access looking into hardware layouts/schematics working your way through a ticketing system (suitable for someone at 1st & 2nd line support). Background needed for this role: Strong understanding of AV Cabling, HDMI Signalling, IP Networks, Unified Communication platforms (Microsoft Teams, Google, Zoom) Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others. Good knowledge of Audio-Visual & Video Conferencing Experienced with supporting customers via telephone Experienced with AV & IT hardware and software, including configuration, diagnosing and resolving problems Responsibilities Acting as the first point of contact for technical support via phone, email, chat, or ticketing systems. Troubleshooting a wide range of AV, UC and related technical issues. Logging, categorising, prioritising and managing incidents and service requests accurately. Communicating clearly with users, providing regular updates and setting expectations. Ensuring incidents and requests are resolved within agreed SLAs. Maintaining accurate ticket notes and technical documentation. Contributing to knowledge base content and identifying recurring issues. Delivering a consistently high level of customer service and user satisfaction. Working with third line teams, vendors and external partners when required. Other Onsite parking Product training provided All in 32 days holiday (20 days to use, +3 days between Christmas & New Years +1 day for your birthday +8 bank holidays) Pension scheme Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief. By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy.
Safran UK
Test Engineer
Safran UK Llantarnam, Gwent
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Test Engineer Cwmbran, South Wales On Site Skills: Mechanical, Pneumatics, Hydraulics, PLC programming, Omron, Technical Reporting, Root Cause Analysis (8D/Ishikawa), Instrumentation Calibration, Test Data Acquisition, Ladder Logic, Cobots, Kuka, Robotics, Robots, Automation, HALT, Test planning, Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies We are looking for passionate individuals to join our team as a Test Engineer at our Cwmbran, South Wales site. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role As a Test Engineer in our State-of-the-Art Laboratories, you will: Conduct and document cyclic and static tests on aircraft interior products. Support both static and automated cyclic test rigs, using actuators, PLCs, sensors, and more. Review test plans provided by cross-functional teams; support compliance and root cause investigations. Liaise with Design, Certification, and Stress teams as well as with external partners and visitors. Apply analytical thinking to test set-up improvements and feedback for continuous excellence. Prepare technical reports and manage test data efficiently. What You'll Bring Essential: Degree-level qualification (or comparable industry experience) Experience with mechanical structures, load paths, pneumatic & hydraulic systems PLC programming/Ladder Logic knowledge Technical report writing & strong data manipulation skills Familiar with utilisation/calibration of testing instruments Desirable: Working knowledge of cyclic/static test methods for aerospace applications Experience interpreting test plans and standards
Jun 11, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Test Engineer Cwmbran, South Wales On Site Skills: Mechanical, Pneumatics, Hydraulics, PLC programming, Omron, Technical Reporting, Root Cause Analysis (8D/Ishikawa), Instrumentation Calibration, Test Data Acquisition, Ladder Logic, Cobots, Kuka, Robotics, Robots, Automation, HALT, Test planning, Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies We are looking for passionate individuals to join our team as a Test Engineer at our Cwmbran, South Wales site. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role As a Test Engineer in our State-of-the-Art Laboratories, you will: Conduct and document cyclic and static tests on aircraft interior products. Support both static and automated cyclic test rigs, using actuators, PLCs, sensors, and more. Review test plans provided by cross-functional teams; support compliance and root cause investigations. Liaise with Design, Certification, and Stress teams as well as with external partners and visitors. Apply analytical thinking to test set-up improvements and feedback for continuous excellence. Prepare technical reports and manage test data efficiently. What You'll Bring Essential: Degree-level qualification (or comparable industry experience) Experience with mechanical structures, load paths, pneumatic & hydraulic systems PLC programming/Ladder Logic knowledge Technical report writing & strong data manipulation skills Familiar with utilisation/calibration of testing instruments Desirable: Working knowledge of cyclic/static test methods for aerospace applications Experience interpreting test plans and standards
QA
IT Service Desk Engineer Apprentice
QA Mansfield, Nottinghamshire
Are you passionate about tech and ready to kickstart your career in IT? We're looking for a hardworking, motivated IT Service Desk Engineer Apprentice to join the team and support customers across the UK. No prior experience required-what matters most is your attitude, willingness to learn, and strong work ethic. About the role: You'll be the first point of contact for IT support, helping to resolve issues and ensure smooth day-to-day operations for customers. Working in a fast-paced environment, you'll provide support over the phone, via a ticketing system, and occasionally on-site. Alongside your role, you'll complete a Level 3 IT apprenticeship, giving you the opportunity to develop your technical knowledge and skills while gaining hands-on experience. This is a great opportunity to build a strong foundation in IT support while delivering excellent customer service and contributing to continuous service improvement. Responsibilities: Provide 1st and 2nd line IT support to customers, remotely and on-site Diagnose and resolve hardware and software issues, including Windows and Mac operating systems Respond to IT requests within agreed SLA timeframes Install and configure IT equipment in office, remote, and on-site environments Set up user accounts, email addresses, and groups Maintain accurate documentation of processes, configurations, and critical information Support upgrades of IT hardware and software Troubleshoot printers, copiers, and scanners Communicate clearly with customers, keeping them updated on progress Work collaboratively with the wider team, sharing knowledge and updates Support IT projects and attend training as required What we're looking for: A genuine interest in IT and technology Strong communication skills with a reliable and committed approach Eagerness to learn and develop new skills A logical mindset with a creative approach to problem solving Ability to manage multiple tasks and prioritise effectively Proactive attitude with a willingness to get stuck in Adaptable and flexible in a fast-paced environment Full UK driving licence and access to your own car (preferred) No prior IT experience required Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 10am - 7pm, Monday - Friday (1 hour unpaid lunch break per day) Benefits: 28 days annual leave Your birthday off work Mobile phone contract covered Birthday and length of service rewards Health cash plan Employee assistance program Cycle to work scheme Free onsite parking Retail discount scheme Gym and leisure discounts Discounted or free home broadband Workplace pension (if applicable) Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Jun 11, 2026
Full time
Are you passionate about tech and ready to kickstart your career in IT? We're looking for a hardworking, motivated IT Service Desk Engineer Apprentice to join the team and support customers across the UK. No prior experience required-what matters most is your attitude, willingness to learn, and strong work ethic. About the role: You'll be the first point of contact for IT support, helping to resolve issues and ensure smooth day-to-day operations for customers. Working in a fast-paced environment, you'll provide support over the phone, via a ticketing system, and occasionally on-site. Alongside your role, you'll complete a Level 3 IT apprenticeship, giving you the opportunity to develop your technical knowledge and skills while gaining hands-on experience. This is a great opportunity to build a strong foundation in IT support while delivering excellent customer service and contributing to continuous service improvement. Responsibilities: Provide 1st and 2nd line IT support to customers, remotely and on-site Diagnose and resolve hardware and software issues, including Windows and Mac operating systems Respond to IT requests within agreed SLA timeframes Install and configure IT equipment in office, remote, and on-site environments Set up user accounts, email addresses, and groups Maintain accurate documentation of processes, configurations, and critical information Support upgrades of IT hardware and software Troubleshoot printers, copiers, and scanners Communicate clearly with customers, keeping them updated on progress Work collaboratively with the wider team, sharing knowledge and updates Support IT projects and attend training as required What we're looking for: A genuine interest in IT and technology Strong communication skills with a reliable and committed approach Eagerness to learn and develop new skills A logical mindset with a creative approach to problem solving Ability to manage multiple tasks and prioritise effectively Proactive attitude with a willingness to get stuck in Adaptable and flexible in a fast-paced environment Full UK driving licence and access to your own car (preferred) No prior IT experience required Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 10am - 7pm, Monday - Friday (1 hour unpaid lunch break per day) Benefits: 28 days annual leave Your birthday off work Mobile phone contract covered Birthday and length of service rewards Health cash plan Employee assistance program Cycle to work scheme Free onsite parking Retail discount scheme Gym and leisure discounts Discounted or free home broadband Workplace pension (if applicable) Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Travail Employment Group
IT Support
Travail Employment Group Doncaster, Yorkshire
IT Support 29k; DN9; Mon-Fri afternoon shifts This is a great position for someone with experience providing 1st and 2nd line IT support and who has their own things to do in the mornings. Starting at 12noon to ensure the USA colleagues are supported promptly, you would be the only member of the IT department to work after 4.30pm. Please do not apply if you are located more than 30 minute drive from DN9 as you will need to commute daily. The duties of the IT support engineer will include: Network Administration: Setting user permissions and roles to ensure appropriate access. Maintain user records and documentation. Setting up devices for users. Maintain the wireless infrastructure. Assist in managing the company's SharePoint assets. 1st/2nd line support: Logging support tickets on the IT help Desk for users. Responding to support tickets on the helpdesk. Resolving general IT issues on user devices onsite or remotely though support tools. Monitoring of backups. Support of the various applications used in the business (M365 and NetSuite). If you have at least 1 year in an active 1st and 2nd line support role along with relevant IT qualifications and an ability to communicate clearly, calmly and patiently, we would like to see your CV. Applications highlighting experience of Microsoft 365, SharePoint and NetSuite will be prioritised. Benefits of the IT support engineer include: Salary: 29,000 p/a. Afternoon hours: 12noon - 9pm Mon to Thurs, finish at 8.30pm Friday. Work from home: Initially you will start in the office every day, working from home after 4.30pm. After completing 6 months training and probation, you will be given the option to work from home full time. Holidays: 25 plus stats (usually 8). Getting there: Not easily accessible on public transport due to location, but plenty of free onsite parking. The future: Solid and growing client base, full order book, stability and true career progression. Environment: A family-owned business, low turnover of staff and a positive environment. If you would like to apply, send a relevant up to date CV. Travail Employment Group is operating as an Employment Business in this instan
Jun 11, 2026
Full time
IT Support 29k; DN9; Mon-Fri afternoon shifts This is a great position for someone with experience providing 1st and 2nd line IT support and who has their own things to do in the mornings. Starting at 12noon to ensure the USA colleagues are supported promptly, you would be the only member of the IT department to work after 4.30pm. Please do not apply if you are located more than 30 minute drive from DN9 as you will need to commute daily. The duties of the IT support engineer will include: Network Administration: Setting user permissions and roles to ensure appropriate access. Maintain user records and documentation. Setting up devices for users. Maintain the wireless infrastructure. Assist in managing the company's SharePoint assets. 1st/2nd line support: Logging support tickets on the IT help Desk for users. Responding to support tickets on the helpdesk. Resolving general IT issues on user devices onsite or remotely though support tools. Monitoring of backups. Support of the various applications used in the business (M365 and NetSuite). If you have at least 1 year in an active 1st and 2nd line support role along with relevant IT qualifications and an ability to communicate clearly, calmly and patiently, we would like to see your CV. Applications highlighting experience of Microsoft 365, SharePoint and NetSuite will be prioritised. Benefits of the IT support engineer include: Salary: 29,000 p/a. Afternoon hours: 12noon - 9pm Mon to Thurs, finish at 8.30pm Friday. Work from home: Initially you will start in the office every day, working from home after 4.30pm. After completing 6 months training and probation, you will be given the option to work from home full time. Holidays: 25 plus stats (usually 8). Getting there: Not easily accessible on public transport due to location, but plenty of free onsite parking. The future: Solid and growing client base, full order book, stability and true career progression. Environment: A family-owned business, low turnover of staff and a positive environment. If you would like to apply, send a relevant up to date CV. Travail Employment Group is operating as an Employment Business in this instan
Planet Recruitment
Network & Security Engineer
Planet Recruitment Windsor, Berkshire
Role: Network and Security Engineer Location: Windsor Onsite: 5 days Salary: 50k - 60k Job purpose Our Client is seeking a skilled Network and Security Engineer with a focus on Cyber Security and Networking to join our IT team. The IT Department provides and supports all core technology services ensuring systems are secure, resilient and capable of supporting teaching, learning and operational delivery. This is a hands-on technical role responsible for securing and developing the Clients network infrastructure, working across our Arista switching and wireless environment. You will ensure the Clients network remains secure, resilient and high performing, while strengthening cyber security controls, monitoring capabilities and safeguarding compliance. Key tasks and responsibilities You will: Design, implement and support secure wired and wireless network infrastructure ( Arista switching and Wi-Fi platforms ), ensuring performance, resilience and appropriate segmentation. Manage network routing, switching and access control to maintain secure and reliable connectivity across the campus. Maintain and optimise firewall and web filtering platforms to ensure secure access, appropriate content filtering and safeguarding compliance (including KCSIE requirements). Monitor network traffic and security events using Splunk and related tooling, investigating alerts and supporting detection, containment and remediation of incidents. Support vulnerability management processes across network and security infrastructure. Contribute to the development of network resilience, segmentation and cyber security controls. Produce safeguarding and security-related reporting to support pastoral and safeguarding teams. Maintain accurate documentation of network topology, security configurations and standards. Work with external partners and service providers to maintain high levels of security and availability. Support disaster recovery and business continuity planning from a security and network perspective. Promote cyber security awareness Provide 2nd/3rd line support for complex network and security issues. Support compliance with relevant security and data protection frameworks, including Cyber Essentials, NCSC guidance and ISO-aligned standards where applicable. All employees are also expected to: Develop a good understanding of safeguarding procedures, given all positions are classed as 'regulated activity'. Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the clients are read and understood. Understand and comply with procedures and legislation relating to confidentiality. Display a commitment to and promotion of equality, diversity and inclusion. Skills and competencies required To be successful in this role, you will demonstrate: Strong experience supporting enterprise network infrastructure (switching, routing and wireless environments). Experience working with modern network platforms (experience with Arista would be advantageous). Practical understanding of cyber security principles, threat monitoring and operational security controls. Experience using SIEM or monitoring platforms (experience with Splunk would be highly advantageous); Knowledge of secure network segmentation, filtering and access control models. Experience investigating and responding to security alerts or anomalous network activity. Strong troubleshooting skills and the ability to analyse complex network or security issues. Experience designing or implementing resilient, high-availability network architectures. Experience operating at 2nd/3rd line support level within a network or security focused environment. Clear written and verbal communication skills, with a structured and methodical approach. Desirable Security-focused certifications (e.g. Security+, GIAC or similar). Network-related certifications (e.g. CCNA, CCNP or Arista ACE L2/3). Experience with Arista network platforms. Experience using Splunk for security monitoring or reporting. Familiarity with Cyber Essentials, NCSC guidance or similar security frameworks. Experience working within an educational environment. You may enjoy this role if: You can work effectively within a team environment. You have a passion for information and communications technology. You are confident and willing to build on knowledge acquired to date. You are an excellent communicator with a friendly and helpful manner. Working pattern You will be working 35 hours per week (core hours 8am to 6pm) Monday to Friday You will be working 52 weeks per year. You will be entitled to 28 days holiday, 3 of these days must be reserved for the Christmas shut down. If a bank holiday falls during a school term period, you will be required to work this day and you will receive an additional day's holiday in lieu. Disclosure checks Our Client is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as "spent" under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 11, 2026
Full time
Role: Network and Security Engineer Location: Windsor Onsite: 5 days Salary: 50k - 60k Job purpose Our Client is seeking a skilled Network and Security Engineer with a focus on Cyber Security and Networking to join our IT team. The IT Department provides and supports all core technology services ensuring systems are secure, resilient and capable of supporting teaching, learning and operational delivery. This is a hands-on technical role responsible for securing and developing the Clients network infrastructure, working across our Arista switching and wireless environment. You will ensure the Clients network remains secure, resilient and high performing, while strengthening cyber security controls, monitoring capabilities and safeguarding compliance. Key tasks and responsibilities You will: Design, implement and support secure wired and wireless network infrastructure ( Arista switching and Wi-Fi platforms ), ensuring performance, resilience and appropriate segmentation. Manage network routing, switching and access control to maintain secure and reliable connectivity across the campus. Maintain and optimise firewall and web filtering platforms to ensure secure access, appropriate content filtering and safeguarding compliance (including KCSIE requirements). Monitor network traffic and security events using Splunk and related tooling, investigating alerts and supporting detection, containment and remediation of incidents. Support vulnerability management processes across network and security infrastructure. Contribute to the development of network resilience, segmentation and cyber security controls. Produce safeguarding and security-related reporting to support pastoral and safeguarding teams. Maintain accurate documentation of network topology, security configurations and standards. Work with external partners and service providers to maintain high levels of security and availability. Support disaster recovery and business continuity planning from a security and network perspective. Promote cyber security awareness Provide 2nd/3rd line support for complex network and security issues. Support compliance with relevant security and data protection frameworks, including Cyber Essentials, NCSC guidance and ISO-aligned standards where applicable. All employees are also expected to: Develop a good understanding of safeguarding procedures, given all positions are classed as 'regulated activity'. Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the clients are read and understood. Understand and comply with procedures and legislation relating to confidentiality. Display a commitment to and promotion of equality, diversity and inclusion. Skills and competencies required To be successful in this role, you will demonstrate: Strong experience supporting enterprise network infrastructure (switching, routing and wireless environments). Experience working with modern network platforms (experience with Arista would be advantageous). Practical understanding of cyber security principles, threat monitoring and operational security controls. Experience using SIEM or monitoring platforms (experience with Splunk would be highly advantageous); Knowledge of secure network segmentation, filtering and access control models. Experience investigating and responding to security alerts or anomalous network activity. Strong troubleshooting skills and the ability to analyse complex network or security issues. Experience designing or implementing resilient, high-availability network architectures. Experience operating at 2nd/3rd line support level within a network or security focused environment. Clear written and verbal communication skills, with a structured and methodical approach. Desirable Security-focused certifications (e.g. Security+, GIAC or similar). Network-related certifications (e.g. CCNA, CCNP or Arista ACE L2/3). Experience with Arista network platforms. Experience using Splunk for security monitoring or reporting. Familiarity with Cyber Essentials, NCSC guidance or similar security frameworks. Experience working within an educational environment. You may enjoy this role if: You can work effectively within a team environment. You have a passion for information and communications technology. You are confident and willing to build on knowledge acquired to date. You are an excellent communicator with a friendly and helpful manner. Working pattern You will be working 35 hours per week (core hours 8am to 6pm) Monday to Friday You will be working 52 weeks per year. You will be entitled to 28 days holiday, 3 of these days must be reserved for the Christmas shut down. If a bank holiday falls during a school term period, you will be required to work this day and you will receive an additional day's holiday in lieu. Disclosure checks Our Client is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as "spent" under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Alecto Recruitment
2nd Line Support Engineer
Alecto Recruitment
2nd Line Support Engineer (MSP) Location: London Salary: 32,000 - 37,000 per annum Job Type: Full-Time, Permanent About the Role We are currently seeking an experienced and motivated 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) based in London. This is an excellent opportunity for a skilled IT professional looking to further develop their technical expertise within a fast-paced and customer-focused environment. As a 2nd Line Support Engineer, you will be responsible for providing remote and onsite technical support to a diverse client base, troubleshooting complex IT issues, and assisting with project work and infrastructure improvements. Key Responsibilities Provide 2nd line technical support to a wide range of SME and corporate clients. Diagnose and resolve hardware, software, networking, and Microsoft-related issues. Escalate and collaborate with 3rd line engineers where necessary. Manage and maintain support tickets, ensuring SLA targets are met. Support Microsoft 365 environments including Exchange Online, SharePoint, Teams, and Azure AD. Assist with server administration and maintenance. Configure and troubleshoot networking equipment including routers, switches, and firewalls. Support desktop, laptop, mobile device, and peripheral deployments. Participate in infrastructure projects, migrations, and system upgrades. Deliver excellent customer service and maintain strong client relationships. Skills & Experience Required Previous experience working within a Managed Service Provider (MSP) environment. Strong knowledge of Microsoft 365, Windows Server, and Windows 10/11. Experience with Active Directory, Group Policy, DNS, DHCP, and Azure AD. Good understanding of networking fundamentals including TCP/IP, VPNs, VLANs, and firewalls. Experience supporting cloud technologies and hybrid environments. Familiarity with remote monitoring and management (RMM) tools and ticketing systems. Excellent troubleshooting and problem-solving abilities. Strong communication and customer service skills. Full UK driving licence would be advantageous but not essential. Desirable Skills Microsoft certifications (MS-900, AZ-900, MD-102, etc.). Experience with Azure, Intune, and cybersecurity solutions. Knowledge of backup and disaster recovery technologies. Exposure to virtualisation technologies such as VMware or Hyper-V. What's on Offer? Competitive salary of 32,000 - 37,000 per annum. Career progression opportunities within a growing MSP. Ongoing technical training and certification support. Exposure to a wide range of technologies and projects. Supportive and collaborative team environment. Company pension scheme. Holiday entitlement plus bank holidays. If you are a proactive IT professional with MSP experience and a passion for delivering exceptional technical support, we would love to hear from you. INDAV If you're an experienced engineer looking for a new challenge and an opportunity to advance your career, we'd love to hear from you! Please send an up to date CV to (url removed) or you can call on (phone number removed) to discuss the position with Lewis. Alecto Recruitment Limited is acting as an Employment Business in relation to this vacancy. If your experience matches, please forward your CV immediately.
Jun 10, 2026
Full time
2nd Line Support Engineer (MSP) Location: London Salary: 32,000 - 37,000 per annum Job Type: Full-Time, Permanent About the Role We are currently seeking an experienced and motivated 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) based in London. This is an excellent opportunity for a skilled IT professional looking to further develop their technical expertise within a fast-paced and customer-focused environment. As a 2nd Line Support Engineer, you will be responsible for providing remote and onsite technical support to a diverse client base, troubleshooting complex IT issues, and assisting with project work and infrastructure improvements. Key Responsibilities Provide 2nd line technical support to a wide range of SME and corporate clients. Diagnose and resolve hardware, software, networking, and Microsoft-related issues. Escalate and collaborate with 3rd line engineers where necessary. Manage and maintain support tickets, ensuring SLA targets are met. Support Microsoft 365 environments including Exchange Online, SharePoint, Teams, and Azure AD. Assist with server administration and maintenance. Configure and troubleshoot networking equipment including routers, switches, and firewalls. Support desktop, laptop, mobile device, and peripheral deployments. Participate in infrastructure projects, migrations, and system upgrades. Deliver excellent customer service and maintain strong client relationships. Skills & Experience Required Previous experience working within a Managed Service Provider (MSP) environment. Strong knowledge of Microsoft 365, Windows Server, and Windows 10/11. Experience with Active Directory, Group Policy, DNS, DHCP, and Azure AD. Good understanding of networking fundamentals including TCP/IP, VPNs, VLANs, and firewalls. Experience supporting cloud technologies and hybrid environments. Familiarity with remote monitoring and management (RMM) tools and ticketing systems. Excellent troubleshooting and problem-solving abilities. Strong communication and customer service skills. Full UK driving licence would be advantageous but not essential. Desirable Skills Microsoft certifications (MS-900, AZ-900, MD-102, etc.). Experience with Azure, Intune, and cybersecurity solutions. Knowledge of backup and disaster recovery technologies. Exposure to virtualisation technologies such as VMware or Hyper-V. What's on Offer? Competitive salary of 32,000 - 37,000 per annum. Career progression opportunities within a growing MSP. Ongoing technical training and certification support. Exposure to a wide range of technologies and projects. Supportive and collaborative team environment. Company pension scheme. Holiday entitlement plus bank holidays. If you are a proactive IT professional with MSP experience and a passion for delivering exceptional technical support, we would love to hear from you. INDAV If you're an experienced engineer looking for a new challenge and an opportunity to advance your career, we'd love to hear from you! Please send an up to date CV to (url removed) or you can call on (phone number removed) to discuss the position with Lewis. Alecto Recruitment Limited is acting as an Employment Business in relation to this vacancy. If your experience matches, please forward your CV immediately.
Planet Recruitment
IT Support Engineer - 1st / 2nd Line
Planet Recruitment Ramsbottom, Lancashire
Job Title: - IT Support Engineer - 1st / 2nd Line Contract Type: - 6 months fixed-term (potential to be extended / role become Permanent) Employment Type - Full-Time (37.5 hours p/w) Location - Bury / Manchester About the role Our client is seeking a hands-on, customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. This role is primarily onsite and involves a mix of service desk, desk-side, remote, and face-to-face support, ensuring users at all levels receive a high-quality, responsive IT service. You will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate. Key Responsibilities Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement Log, prioritise, and resolve incidents and service requests in line with agreed SLAs Deliver proactive floorwalking support, assisting users across offices and meeting spaces Troubleshoot issues across: Laptops, desktops, and mobile devices Printers and meeting room technology Business-critical applications Support and administer: Microsoft 365 (Outlook, Teams, SharePoint) Active Directory / user account management Windows 10/11 environments Assist with: New starter onboarding and leaver processes Device builds, deployments, and lifecycle management IT asset tracking and documentation Escalate complex issues to 3rd line or external partners where required Maintain accurate ticket updates, documentation, and knowledge base articles Contribute to continuous improvement of IT support processes and user experience Essential: Proven experience in a 1st/2nd Line IT Support, Service Desk, or Desktop Support role Strong experience delivering remote and onsite, face-to-face user support Solid technical knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint) Active Directory / user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ServiceNow, Jira, or similar) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder engagement skills Ability to manage and prioritise workload in a fast-paced environment Desirable: Experience in a multi-site or fast-paced operational business Exposure to IT projects (rollouts, migrations, upgrades) Knowledge of ITIL practices Full UK driving licence What we are looking for: A practical, hands-on support engineer who is comfortable working directly with users Someone who takes ownership of issues and sees them through to resolution A strong communicator who can support both technical and non-technical stakeholders A proactive individual who identifies opportunities for improvement INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 10, 2026
Contractor
Job Title: - IT Support Engineer - 1st / 2nd Line Contract Type: - 6 months fixed-term (potential to be extended / role become Permanent) Employment Type - Full-Time (37.5 hours p/w) Location - Bury / Manchester About the role Our client is seeking a hands-on, customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. This role is primarily onsite and involves a mix of service desk, desk-side, remote, and face-to-face support, ensuring users at all levels receive a high-quality, responsive IT service. You will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate. Key Responsibilities Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement Log, prioritise, and resolve incidents and service requests in line with agreed SLAs Deliver proactive floorwalking support, assisting users across offices and meeting spaces Troubleshoot issues across: Laptops, desktops, and mobile devices Printers and meeting room technology Business-critical applications Support and administer: Microsoft 365 (Outlook, Teams, SharePoint) Active Directory / user account management Windows 10/11 environments Assist with: New starter onboarding and leaver processes Device builds, deployments, and lifecycle management IT asset tracking and documentation Escalate complex issues to 3rd line or external partners where required Maintain accurate ticket updates, documentation, and knowledge base articles Contribute to continuous improvement of IT support processes and user experience Essential: Proven experience in a 1st/2nd Line IT Support, Service Desk, or Desktop Support role Strong experience delivering remote and onsite, face-to-face user support Solid technical knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint) Active Directory / user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ServiceNow, Jira, or similar) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder engagement skills Ability to manage and prioritise workload in a fast-paced environment Desirable: Experience in a multi-site or fast-paced operational business Exposure to IT projects (rollouts, migrations, upgrades) Knowledge of ITIL practices Full UK driving licence What we are looking for: A practical, hands-on support engineer who is comfortable working directly with users Someone who takes ownership of issues and sees them through to resolution A strong communicator who can support both technical and non-technical stakeholders A proactive individual who identifies opportunities for improvement INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Safran UK
Industrial Process APQP Lead
Safran UK
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: - Early finish on Fridays - Competitive salary and annual bonus and pay review - 25 days' holiday + bank holidays (option to buy/sell) - Strong pension scheme and life assurance - Professional development, ongoing training, mentoring - Onsite amenities: parking, restaurant, bicycle storage, showers - Family-friendly and accessible workplace policies Your Role As APQP Lead, you will be responsible for leading and deploying Advanced Product Quality Planning (APQP) processes across aerospace programmes, ensuring robust product realisation from concept through to production. You will play a critical role in delivering on-time, on-quality product launches while ensuring compliance with aerospace quality standards, customer requirements, and regulatory obligations. Working across Engineering, Manufacturing, Supply Chain, and Program Management, you will drive risk mitigation, defect prevention, and continuous improvement throughout the product lifecycle. You will also act as the subject matter expert for APQP, championing best practice and embedding a culture of quality across the organisation. Key responsibilities include: - Leading the implementation and standardisation of APQP methodology in line with AS9145 - Supporting new product introductions, product transfers, and major change programmes - Overseeing PPAP submissions and acting as the primary customer quality interface for APQP-related matters - Facilitating cross-functional APQP core team activities and phase gate reviews - Ensuring supplier APQP compliance and readiness for critical components - Developing training materials and coaching teams in quality planning tools and methodologies What You'll Bring - Significant experience in aerospace or automotive quality, manufacturing, or programme quality roles - Proven track record of implementing APQP within an aerospace or automotive environment - Strong knowledge of APQP tools and methodologies, including PFMEA, DFMEA, - Control Plans, and Process Flow Diagrams - Excellent cross-functional leadership, communication, and influencing skills - Risk-based thinking with strong analytical and problem-solving capability - Knowledge of AS9100 and AS9145 standards - Degree in Engineering, Quality, Manufacturing, or a related discipline
Jun 10, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: - Early finish on Fridays - Competitive salary and annual bonus and pay review - 25 days' holiday + bank holidays (option to buy/sell) - Strong pension scheme and life assurance - Professional development, ongoing training, mentoring - Onsite amenities: parking, restaurant, bicycle storage, showers - Family-friendly and accessible workplace policies Your Role As APQP Lead, you will be responsible for leading and deploying Advanced Product Quality Planning (APQP) processes across aerospace programmes, ensuring robust product realisation from concept through to production. You will play a critical role in delivering on-time, on-quality product launches while ensuring compliance with aerospace quality standards, customer requirements, and regulatory obligations. Working across Engineering, Manufacturing, Supply Chain, and Program Management, you will drive risk mitigation, defect prevention, and continuous improvement throughout the product lifecycle. You will also act as the subject matter expert for APQP, championing best practice and embedding a culture of quality across the organisation. Key responsibilities include: - Leading the implementation and standardisation of APQP methodology in line with AS9145 - Supporting new product introductions, product transfers, and major change programmes - Overseeing PPAP submissions and acting as the primary customer quality interface for APQP-related matters - Facilitating cross-functional APQP core team activities and phase gate reviews - Ensuring supplier APQP compliance and readiness for critical components - Developing training materials and coaching teams in quality planning tools and methodologies What You'll Bring - Significant experience in aerospace or automotive quality, manufacturing, or programme quality roles - Proven track record of implementing APQP within an aerospace or automotive environment - Strong knowledge of APQP tools and methodologies, including PFMEA, DFMEA, - Control Plans, and Process Flow Diagrams - Excellent cross-functional leadership, communication, and influencing skills - Risk-based thinking with strong analytical and problem-solving capability - Knowledge of AS9100 and AS9145 standards - Degree in Engineering, Quality, Manufacturing, or a related discipline
Safran UK
CMF Designer
Safran UK Llantarnam, Gwent
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. CMF Designer (Colour, Materials & Finish) Cwmbran, South Wales Permanent Initially on site, Hybrid 3 days on site after c.6months Skills: Industrial Design, Colour Palettes, Trims, Materials, Finishes, Photoshop, Illustrator, Rhino, Blender, Mood Boards, Prototypes Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Advanced Concepts team as a CMF Design at our Safran Seats site in Cmwbran. Your Role As a CMF Designer, you will be central to defining the material harmony of our first class and business class aircraft seats, blending colour, finish and material choices while meeting aviation constraints. You'll collaborate closely with Industrial Designers from concept through production, and play a pivotal role at tradeshows and customer presentations. Reporting to the GB Advanced Concept Team Manager, you'll drive trend research, design mood boards, create upholstery designs, produce engaging renderings, and develop our physical and digital material libraries. You'll also maintain strong supplier relationships and support customer workshops. Key Responsibilities: Stay on top of trim and finish trends in aviation and other industries (automobile, furniture, hospitality). Design and execute trend, mood and inspiration boards. Work alongside Industrial Designers to apply the right materials to each seat, balancing functionality and aesthetics. Prepare application documents for show seats and sales bids. Ensure guidelines are applied to prototypes and production lines. Collaborate with engineering and manufacturing teams to validate design feasibility. Create innovative upholstery designs, modelling seat cushions to reflect trim choices. Generate high-quality renderings to test and validate design options. Develop, maintain, and deploy digital and sample material libraries. Lead customer-facing workshops within the CMF library. Cultivate supplier relationships to feed the material library. What You'll Bring Qualifications in CMF Design or Industrial Design (Essential) Relevant experience in commercial CMF (Essential) Strong feel for colours and finishes (Essential) Proficiency in Adobe Creative Suite (Photoshop) (Essential) Experience with MS Office Suite (PowerPoint) (Desired) 3D Rendering (Blender) (Desired) 3D soft modelling (Rhino 7 / Sub D) (Nice to have) Sketching, prototyping, understanding manufacturing processes and materials (Nice to have) At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
Jun 10, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. CMF Designer (Colour, Materials & Finish) Cwmbran, South Wales Permanent Initially on site, Hybrid 3 days on site after c.6months Skills: Industrial Design, Colour Palettes, Trims, Materials, Finishes, Photoshop, Illustrator, Rhino, Blender, Mood Boards, Prototypes Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Advanced Concepts team as a CMF Design at our Safran Seats site in Cmwbran. Your Role As a CMF Designer, you will be central to defining the material harmony of our first class and business class aircraft seats, blending colour, finish and material choices while meeting aviation constraints. You'll collaborate closely with Industrial Designers from concept through production, and play a pivotal role at tradeshows and customer presentations. Reporting to the GB Advanced Concept Team Manager, you'll drive trend research, design mood boards, create upholstery designs, produce engaging renderings, and develop our physical and digital material libraries. You'll also maintain strong supplier relationships and support customer workshops. Key Responsibilities: Stay on top of trim and finish trends in aviation and other industries (automobile, furniture, hospitality). Design and execute trend, mood and inspiration boards. Work alongside Industrial Designers to apply the right materials to each seat, balancing functionality and aesthetics. Prepare application documents for show seats and sales bids. Ensure guidelines are applied to prototypes and production lines. Collaborate with engineering and manufacturing teams to validate design feasibility. Create innovative upholstery designs, modelling seat cushions to reflect trim choices. Generate high-quality renderings to test and validate design options. Develop, maintain, and deploy digital and sample material libraries. Lead customer-facing workshops within the CMF library. Cultivate supplier relationships to feed the material library. What You'll Bring Qualifications in CMF Design or Industrial Design (Essential) Relevant experience in commercial CMF (Essential) Strong feel for colours and finishes (Essential) Proficiency in Adobe Creative Suite (Photoshop) (Essential) Experience with MS Office Suite (PowerPoint) (Desired) 3D Rendering (Blender) (Desired) 3D soft modelling (Rhino 7 / Sub D) (Nice to have) Sketching, prototyping, understanding manufacturing processes and materials (Nice to have) At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
Ecs Resource Group Ltd
Senior 3rd Line Support Engineer
Ecs Resource Group Ltd Shirley, West Midlands
Senior 3rd Line Support Engineer Solihull (Hybrid - 3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position , where you'll act as the final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking For You'll be a confident and technically strong support professional who thrives on solving complex problems and taking ownership. Essential Experience Proven background in a Senior / 3rd Line Support role (ideally within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID / Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft Azure, including Azure Virtual Desktop (AVD/WVD) Citrix environments Desirable Exposure to security tools or security-focused troubleshooting Scripting, automation, or Infrastructure as Code experience Experience mentoring or supporting junior engineers What's in It for You Hybrid working - 3 days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support your health, wellbeing, and work-life balance Employee assistance programme and wellbeing support Real opportunities for career progression and technical development A collaborative environment where you can make a genuine impact Why Apply? This is a great opportunity for a seasoned 3rd Line Engineer who wants to: Work on complex, meaningful technical challenges Move beyond ticket resolution into true problem ownership Influence service delivery and continuous improvement Be part of a forward-thinking, supportive technical team ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 10, 2026
Full time
Senior 3rd Line Support Engineer Solihull (Hybrid - 3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position , where you'll act as the final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking For You'll be a confident and technically strong support professional who thrives on solving complex problems and taking ownership. Essential Experience Proven background in a Senior / 3rd Line Support role (ideally within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID / Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft Azure, including Azure Virtual Desktop (AVD/WVD) Citrix environments Desirable Exposure to security tools or security-focused troubleshooting Scripting, automation, or Infrastructure as Code experience Experience mentoring or supporting junior engineers What's in It for You Hybrid working - 3 days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support your health, wellbeing, and work-life balance Employee assistance programme and wellbeing support Real opportunities for career progression and technical development A collaborative environment where you can make a genuine impact Why Apply? This is a great opportunity for a seasoned 3rd Line Engineer who wants to: Work on complex, meaningful technical challenges Move beyond ticket resolution into true problem ownership Influence service delivery and continuous improvement Be part of a forward-thinking, supportive technical team ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
MARS Recruitment
IT Support Analyst
MARS Recruitment Shippon, Oxfordshire
IT Support Analyst 1st / 2nd Line Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Support Analyst on a 3-month temp contract. The Temporary IT Support Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful conclusion. The IT Service Desk Analyst will need to be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive attitude are essential to fit into the impressive culture. You'll have previous experience in a similar IT Service Desk or 1st Line IT Support role or can demonstrate a passion for supporting customers through technology. Our client is looking for an IT Support Analyst with the following skills: An understanding of user account management within a Microsoft environment. An understanding of Office 365 Administration. Experience in or awareness of ITIL. Experience in or awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such as MS-900/AZ-900/AI-900/SC-900. This is an onsite role with a potential 1-day per week work from home. The working hours are either, 8am-4:30pm, 8:30am-5pm, or 9am-5:30pm. If you're an IT Support Analyst looking for a career defining opportunity with progression and development, then please drop Lee at MARS an application. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Jun 09, 2026
Contractor
IT Support Analyst 1st / 2nd Line Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Support Analyst on a 3-month temp contract. The Temporary IT Support Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful conclusion. The IT Service Desk Analyst will need to be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive attitude are essential to fit into the impressive culture. You'll have previous experience in a similar IT Service Desk or 1st Line IT Support role or can demonstrate a passion for supporting customers through technology. Our client is looking for an IT Support Analyst with the following skills: An understanding of user account management within a Microsoft environment. An understanding of Office 365 Administration. Experience in or awareness of ITIL. Experience in or awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such as MS-900/AZ-900/AI-900/SC-900. This is an onsite role with a potential 1-day per week work from home. The working hours are either, 8am-4:30pm, 8:30am-5pm, or 9am-5:30pm. If you're an IT Support Analyst looking for a career defining opportunity with progression and development, then please drop Lee at MARS an application. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Nextech
2nd Line IT Support
Nextech Horsham, Sussex
Job Title: 2nd Line IT Support Engineer (MSP)Location: West SussexSalary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line / specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory / Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up-to-date CV to be considered.
Oct 07, 2025
Full time
Job Title: 2nd Line IT Support Engineer (MSP)Location: West SussexSalary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line / specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory / Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up-to-date CV to be considered.
TEKsystems
2nd Line Support
TEKsystems Bristol, Somerset
Description (Hybrid 3 Days a week onsite) Role Overview: We are seeking an experienced and proactive 2nd Line Engineer to join our IT team. The successful candidate will handle technical incidents, service requests, and small-scale project work from our team of 130 staff based in Bristol. This role requires strong technical knowledge of Windows client environments, Microsoft 365 services, and devic click apply for full job details
Oct 07, 2025
Contractor
Description (Hybrid 3 Days a week onsite) Role Overview: We are seeking an experienced and proactive 2nd Line Engineer to join our IT team. The successful candidate will handle technical incidents, service requests, and small-scale project work from our team of 130 staff based in Bristol. This role requires strong technical knowledge of Windows client environments, Microsoft 365 services, and devic click apply for full job details
EXPRESS SOLICITORS
Junior Infrastructure Engineer
EXPRESS SOLICITORS Wythenshawe, Manchester
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Oct 07, 2025
Full time
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.

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