86 jobs found

Scheme Manager Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Scheme Manager in Bristol City Centre. You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity. Benefits and Package for a Scheme Manager: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre, with occasional travel to the London office Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Scheme Manager: Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers Managing workload, resources and capacity across the team Acting as a key contact for insurer clients and managing client relationships Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements Overseeing MI quality, reporting and case management standards Delivering coaching, training and technical support to the team Conducting audits and ensuring quality assurance standards are met Identifying trends, managing risk and escalating issues where appropriate Preparing and chairing stakeholder meetings Driving continuous improvement across processes and service delivery Key Skills and Experience of a Scheme Manager: Minimum of 10, ideally 15 years of experience in claims with technical expertise Proven line management or team leadership experience Strong experience working with insurer clients and building strong relationships Strong understanding of claims processes, policies and procedures Commercial, proactive and client-focused approach Ability to manage performance, deadlines and competing priorities Experience improving processes and driving operational efficiency Commitment to collaborative and inclusive team culture Professional indemnity experience desirable If you are interested in this position and have the relevant skills and experience, please apply now. Red Recruitment (Agency).

COMMERCIAL CLAIMS HANDLER MANSFIELD UP TO 35,000 + BONUS AND HYBRID THE OPPORTUNITY: We're working with a growing well-established Corporate Insurance Broker with over 40 years in the industry, working across a wide range of sectors throughout the UK. This is a hybrid role, offering a great balance of office collaboration and home working. This is an excellent opportunity to join a highly respected brokerage where you will take ownership of a varied portfolio of commercial claims, working closely with clients, insurers and internal stakeholders to deliver outstanding claims support and service. If you are an experienced Commercial Claims Handler looking to broaden your exposure across a wider range of commercial risks whilst developing your career within a supportive and growing business, this opportunity is not to be missed. SKILLS & ABILITIES: Previous experience in a Commercial Claims Handler role. Experience handling Commercial Property claims is highly desirable. Exposure to Commercial Motor claims would be advantageous. Strong communication and negotiation skills. Excellent attention to detail and organisational ability. Ability to manage multiple claims simultaneously. Cert CII qualification would be advantageous but not essential. Desire to broaden knowledge across a wider range of commercial insurance products. WHAT'S IN IT FOR YOU: Salary up to 35,000 Hybrid working Bonus Structure based on company performance CII Study Support Excellent Career Development Opportunities Supportive and Collaborative Team Environment The opportunity to do meaningful work helping customers when they need it most KEY RESPONSIBILITIES: Manage a portfolio of commercial insurance claims from notification through to settlement. Act as the primary point of contact for clients throughout the claims process. Liaise with insurers, loss adjusters, solicitors and other third parties to ensure claims are progressed efficiently. Provide advice and support to clients regarding policy coverage and claims procedures. Ensure all claims are handled in accordance with FCA regulations and internal compliance procedures. Maintain accurate and up-to-date records on all claims files. Build and maintain strong relationships with clients, insurers and colleagues. Assist with identifying opportunities to improve claims processes and client service delivery. TO APPLY: If you are an experienced Commercial Claims Handler with the required skills, please send your CV for immediate consideration as we are currently shortlisting candidates for interview. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Our client is looking to recruit a Casualty Claims Handler within their Liability team in Chelmsford. You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD251. For all other vacancies, take a look at our website - (url removed)

Customer Resolution Executive; Complaints Handler Customer Resolution Executive Farnborough (Hybrid Working) Long-term Opportunity About the Role We are recruiting for a Regulatory Complaints & Claims Executive to join a premium automotive brand. This is a fast-paced and highly responsible role where you will investigate, manage, and resolve complaints and claims, ensuring all cases are handled in line with regulatory requirements and internal standards. You'll play a key role in protecting the organisation's reputation while delivering a high-quality experience for customers and third-party partners. What You'll Be Doing Investigate and resolve customer complaints and claims within regulatory timeframes Respond to voluntary disclosures from third-party firms Manage ongoing customer and third-party communication, including follow-ups and occasional outbound calls Ensure compliance with FCA complaint handling rules (DISP) and issue holding responses where required Track complaint and claim progress, identifying trends and risks Log and manage breaches, including carrying out root-cause analysis Support handling of FOS complaints, CCA remediation, and bulk voluntary disclosure responses Manage daily action reports and maintain accurate records Collaborate with colleagues and contribute to continuous process improvement initiatives Handle sensitive or vulnerable customer cases with professionalism and empathy About You To succeed in this role, you'll be highly organised, analytical, and confident working in a regulated environment. You will have: Experience in customer service, complaints handling, or regulated environments (automotive or financial services preferred) Strong understanding of FCA regulations (DISP) and consumer protection principles Excellent communication and interpersonal skills Ability to prioritise workload, meet deadlines, and work independently Strong attention to detail and problem-solving ability Confident using Microsoft Office and internal systems A proactive mindset with a focus on continuous improvement Desirable: Knowledge of motor trade law or regulatory bodies What's in It for You Opportunity to work with a globally recognised premium brand Exposure to complex regulatory and complaint-handling processes A collaborative team environment with strong support Opportunities to develop expertise in compliance, investigation, and customer experience Hybrid working and competitive benefits Why Join? This is a fantastic opportunity to work in a role that combines customer focus, analytical thinking, and regulatory compliance, where your work directly impacts customer outcomes and business integrity. Apply Now If you're passionate about delivering excellent customer outcomes and thrive in a structured, regulated environment, we'd love to hear from you.

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image

This permanent role is an excellent opportunity for an organised and detail-oriented Claims Handler to join the professional services industry. You will handle customer service queries efficiently while ensuring claims are processed accurately and in a timely manner. Client Details This opportunity is with a well-established organisation within the professional services industry. They operate as a mid-sized company, offering a supportive environment with a focus on delivering exceptional service to their clients. Description Manage and process customer claims from initial enquiry to resolution. Accurately document and maintain records of all claims activity. Communicate effectively with clients to gather necessary information and provide updates. Collaborate with internal teams to ensure claims are resolved efficiently. Review and analyse documentation to assess claim validity and compliance. Provide excellent customer service while adhering to company policies and procedures. Resolve claims-related queries and escalate complex cases when necessary. Contribute to process improvements and ensure adherence to industry standards. Profile A successful Claims Handler should have: Strong organisational skills and attention to detail. Experience in customer service or a related field within the professional services industry. Ability to manage multiple tasks and prioritise effectively under pressure. Proficiency in using relevant software and tools for claims processing. Excellent communication and interpersonal skills. A problem-solving mindset with a focus on delivering high-quality outcomes. Job Offer Competitive salary of 27,000 + monthly bonus. 2pm finish on a Friday (1pm finish during winter)! Permanent role with opportunities for professional growth. Supportive work environment within the professional services industry. Potential for additional benefits subject to discussion during the hiring process. If you're ready to advance your career as a Claims Handler, apply today to become a valued part of this respected organisation.

Our client is looking to recruit a Subsidence / Property Claims handler within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of subsidence claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD259. For all other vacancies, take a look at our website - (url removed)

Are you looking to kick-start your career in a fast-paced, professional environment? Do you have an interest in property law? Are you eager to gain exposure in the property law space, with a company that values your development? If so, this could be the perfect opportunity for you. A forward-thinking and growing business is seeking enthusiastic and detail-oriented Claims Handlers to join their dynamic team. This is an exciting chance for ambitious individuals to gain valuable experience within the Property Law space, while building a rewarding long-term career. In this role, Claims Handlers are responsible for managing a high volume of claims with speed and accuracy, ensuring each case is resolved efficiently while maintaining exceptional customer service standards. You'll review and validate claim documentation, uphold compliance with internal procedures and industry regulations, and maintain accurate records throughout the process. Communication is key, and you'll work closely with clients and colleagues across departments to resolve queries and keep claims moving forward. You'll be joining a collaborative team that values your input and encourages continuous improvement. The company offers full training and ongoing development, giving you the tools to grow your skills and progress within a supportive and professional environment. Previous experience in a claim handling role, where you are dealing with high-volume calls would be desirable. You must have strong organisational skills and an ability to manage multiple tasks simultaneously. This is a fantastic opportunity for someone to kick-start or continue their career in the property law space! This is an office-based opportunity and due to the location of the Hertford-based office, this role is commutable from Ware, Buntingford, Welwyn Garden City, Puckeridge, Sawbridgeworth, Hoddesdon, Broxbourne, Stevenage, Knebworth and Bishops Stortford. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across Hertfordshire, Northants, Milton Keynes, Cambridgeshire, and the rest of the UK. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

A Global Loss Adjusting Organisation are seeking an experienced/talented Claims Handler (Adjusting Executive) to join their highly successful Domestic Major Loss team in Glasgow. The Adjusting Executive role is a technical role, supporting Loss Adjusters with their work throughout the handling of these claims. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD59. JA Ref: (phone number removed)i. For all other vacancies, take a look at our website - (url removed)

As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.

As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.

Technical Claims Handler Are you an experienced Technical Claims Handler with an indemnity background looking for a new position within a legal firm? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre. Benefits and Package for a Technical Claims Handler: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Technical Claims Handler: Handling complex technical claims cases Acting as a subject matter expert across the business Providing technical and legislative claims expertise and knowledge Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors Developing and managing relationships with claims partners, updating existing processes, and creating new ones Key Skills and Experience of a Technical Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-156. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)

Our client is currently seeking an experienced Building Surveyor for Newcastle. You will mainly deal with Latent Defect claims on both delegated and retained Authority basis and have experience managing construction claims. The Role is Hybrid covering Newcastle and the North East. The Role Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Degree in Building Surveying (BSC Hons). Ideally MRICS / MCIOB qualified (or working towards). Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CV to Dave Clements at Exchange Street Claims - (url removed), Job Ref: DC1037. For all other vacancies, take a look at our website - (url removed)

Are you someone with some experience in the Insurance Industry and keen to pursue your career further? We're on the hunt for a Claims Handler to join our Telford office, you will use your knowledge and experience of the Insurance Industry to build strong and trusted client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on So, what does the role of a Claims Handler here involve? Claims is at the forefront of our service. Our clients rely upon us to deliver when they most need us, resolve issues, keep them in the loop and generally fight their corner. This role will be made for you if you love providing an end-to-end claims service, building on new and existing client and Insurer relationships by way of first class service within motor claims. Our Claims Handlers are excellent at reporting, chasing and advising customers on their claims and liaise from the First Notification of Loss through to the settlement of claims. Requirements Some insurance experience Strong Customer Service Experience Microsoft Office knowledge - Word, Outlook, Excel Person Specification Excellent communication and interpersonal skills Proactive attitude, with the ability to use initiative Excellent organisational skills The ability to work under pressure, while maintaining attention to detail Effective teamworking skills Confident oral and written communication skills Willingness to learn Resilience, to enable you to deal with problems and constructive criticism Proactive attitude, with the ability to use initiative In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays, increasing with length of service 35 hour working week Opportunity to progress your career across the entire Ardonagh family Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour Employee Assistance support for you and your family's physical and mental wellbeing Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more One day paid volunteering to give back to our communities Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business. We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch. INDX3 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Our client is looking to recruit a remote/homebased Casualty / Liability Claims Handler attached to their Leeds office. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD270. For all other vacancies, take a look at our website - (url removed)

Time Appointments are working alongside an innovative Claims Management company who are currently recruiting for an experienced FNOL Motor Claims Team Leader to strengthen their UK based operations. The successful candidate will become part of a growing company who offer great routes of progression and industry qualifications to further skills and development. Please be advised that this role is 100% remote, therefore applicants must be comfortable and at ease working from home. This role would suit a highly motivated individual with strong leadership skills, a passion for people development, and a thorough understanding of the motor claims journey from First Notification of Loss through to claim progression. To be considered for this fantastic opportunity, applicants are required to have experience gained from within a similar position, with a proven track record in successfully leading a Motor Claims Team, specialising in FNOL. You will also need to be fully competent in all aspects of claims management and people development, with proven influencing and problem-solving capabilities and experienced in FNOL Motor Claims. As well as leading, motivating, and coaching a team of FNOL Claims Handlers, the successful candidate will be involved in all aspects of the FNOL Claims process, ensuring claims are handled efficiently, accurately, and in accordance with company procedures and regulatory requirements. In return the successful candidate will receive: A generous and competitive annual salary Substantial health-insurance package Pension plan with employer contributions Industry Qualifications paid for (after a qualifying period) Competitive holiday / leave policy in addition to bank holidays Regular corporate retreats to build team cohesion, reinforce culture, and have fun All the technology you require to allow to work from home effectively and comfortably