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senior product designer
Salt
Senior Product Designer
Salt
Senior Digital Product Designer - Financial Services | London, Bristol, Birmingham, Manchester or Edinburgh | Hybrid | 12-month FTC Our client is a major UK financial services organisation with a simple belief: great design should be felt by every customer, every time. They're looking for a Senior Digital Product Designer who can shape strategy on Monday and be knee-deep in accessibility frameworks and design systems by Friday. This is a rare "thinker-doer" role with real autonomy, real ownership, and real impact. The Role You'll be the primary design lead across complex, high-impact digital programmes. You'll own the process end-to-end, from discovery and user research to UX exploration and UI delivery, and be the person stakeholders trust to tell them what to do next. This isn't a pixel-pushing job. You'll be shaping product design strategy, building scalable design standards, leading cross-functional teams, and creating frameworks that connect great design to real business outcomes. What You'll Do Lead product design across complex digital programmes, from discovery through to delivery Shape design strategy and contribute to the product design direction across the organisation Define and evolve design guidelines and standards that drive consistency and scale Act as the escalation point for design decisions, removing blockers and keeping quality high Coach and mentor designers, raising the bar for the whole practice Present, persuade, and build trust with senior stakeholders across the business You're T-Shaped Your deep vertical is product design, UX, and design systems. But you also speak the language of user research, accessibility, content design, and agile delivery - well enough to lead cross-functional teams, challenge thinking, and ensure everything ladders back to the user and the business. You've got strong experience in complex enterprise environments, a portfolio that demonstrates real end-to-end thinking, and a genuine interest in inclusive, accessible design. A background in financial services or corporate banking? Even better. Why This Role One of the UK's most recognised financial brands. Real influence from day one. You won't be one of fifty designers filing tickets - your fingerprints will be on products that millions of people use every day. *Rates depend on experience and client requirements
Jun 25, 2026
Senior Digital Product Designer - Financial Services | London, Bristol, Birmingham, Manchester or Edinburgh | Hybrid | 12-month FTC Our client is a major UK financial services organisation with a simple belief: great design should be felt by every customer, every time. They're looking for a Senior Digital Product Designer who can shape strategy on Monday and be knee-deep in accessibility frameworks and design systems by Friday. This is a rare "thinker-doer" role with real autonomy, real ownership, and real impact. The Role You'll be the primary design lead across complex, high-impact digital programmes. You'll own the process end-to-end, from discovery and user research to UX exploration and UI delivery, and be the person stakeholders trust to tell them what to do next. This isn't a pixel-pushing job. You'll be shaping product design strategy, building scalable design standards, leading cross-functional teams, and creating frameworks that connect great design to real business outcomes. What You'll Do Lead product design across complex digital programmes, from discovery through to delivery Shape design strategy and contribute to the product design direction across the organisation Define and evolve design guidelines and standards that drive consistency and scale Act as the escalation point for design decisions, removing blockers and keeping quality high Coach and mentor designers, raising the bar for the whole practice Present, persuade, and build trust with senior stakeholders across the business You're T-Shaped Your deep vertical is product design, UX, and design systems. But you also speak the language of user research, accessibility, content design, and agile delivery - well enough to lead cross-functional teams, challenge thinking, and ensure everything ladders back to the user and the business. You've got strong experience in complex enterprise environments, a portfolio that demonstrates real end-to-end thinking, and a genuine interest in inclusive, accessible design. A background in financial services or corporate banking? Even better. Why This Role One of the UK's most recognised financial brands. Real influence from day one. You won't be one of fifty designers filing tickets - your fingerprints will be on products that millions of people use every day. *Rates depend on experience and client requirements
Tech Lead (SC Cleared) - Inside IR35 - up to £650 per day - 1 day in Leeds per week
Solirius Limited Leeds, Yorkshire
Tech Lead (SC Cleared) - Inside IR35 - up to £650 per day - 1 day in Leeds per week Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real-world problems and allow them to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses to provide a bespoke service and truly understand their needs. The Role We're looking for a Technical Lead with proven industry experience in digital product delivery and architecture to join our team. You will be an expert collaborator and technical communicator with a structured, hands-on approach to breaking down complex technical architectures and data structures. In this role, you will lead the technical pathfinding for a key cross-system data initiative with the Ministry of Justice (MoJ). You will excel at working collaboratively within a multidisciplinary Rainbow Team alongside Delivery Managers, Software Engineers, User Researchers, and Product Designers to build technical proofs-of-concept (PoC) and operational prototypes. Acting as the technical authority, you will work closely with government system owners and SMEs to understand integrations, map technical flows, and establish a shared data foundation that directly empowers frontline users. Skills and Experience Required Technical Design & Architecture: Proven experience creating both high-level conceptual designs and detailed, low-level technical designs for engineering teams to deliver on. Feasibility Assessment: Ability to conduct technical feasibility assessments of candidate architectural approaches, defining clear constraints and outlining recommended paths from concept to implementation. Government Standards Alignment: Understanding of how to design and build solutions that comply with government digital, data, and technology standards, security controls, and data governance. Agile Pathfinding & Prototyping: Experience working within an Agile, test-and-learn environment to rapidly validate technical assumptions, de-risk delivery, and break candidate solutions into deliverable components. Stakeholder & SME Engagement: Strong written and spoken communication skills, with the ability to confidently engage with senior leaders, system owners, and technical SMEs to resolve complex technical unknowns. Technical Experience and Tooling API & Integration Patterns: Hands-on experience working with APIs, complex data access patterns, identity resolution services, and managing integration constraints across fragmented Legacy systems. End-to-End Data Flow Mapping: Proven expertise in designing and documenting secure technical workflows, specifying exactly how data moves, where business logic sits, and how role-based access control is applied. Vetting Requirements: Candidates must hold Security Check (SC) clearance.
Jun 25, 2026
Contractor
Tech Lead (SC Cleared) - Inside IR35 - up to £650 per day - 1 day in Leeds per week Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real-world problems and allow them to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses to provide a bespoke service and truly understand their needs. The Role We're looking for a Technical Lead with proven industry experience in digital product delivery and architecture to join our team. You will be an expert collaborator and technical communicator with a structured, hands-on approach to breaking down complex technical architectures and data structures. In this role, you will lead the technical pathfinding for a key cross-system data initiative with the Ministry of Justice (MoJ). You will excel at working collaboratively within a multidisciplinary Rainbow Team alongside Delivery Managers, Software Engineers, User Researchers, and Product Designers to build technical proofs-of-concept (PoC) and operational prototypes. Acting as the technical authority, you will work closely with government system owners and SMEs to understand integrations, map technical flows, and establish a shared data foundation that directly empowers frontline users. Skills and Experience Required Technical Design & Architecture: Proven experience creating both high-level conceptual designs and detailed, low-level technical designs for engineering teams to deliver on. Feasibility Assessment: Ability to conduct technical feasibility assessments of candidate architectural approaches, defining clear constraints and outlining recommended paths from concept to implementation. Government Standards Alignment: Understanding of how to design and build solutions that comply with government digital, data, and technology standards, security controls, and data governance. Agile Pathfinding & Prototyping: Experience working within an Agile, test-and-learn environment to rapidly validate technical assumptions, de-risk delivery, and break candidate solutions into deliverable components. Stakeholder & SME Engagement: Strong written and spoken communication skills, with the ability to confidently engage with senior leaders, system owners, and technical SMEs to resolve complex technical unknowns. Technical Experience and Tooling API & Integration Patterns: Hands-on experience working with APIs, complex data access patterns, identity resolution services, and managing integration constraints across fragmented Legacy systems. End-to-End Data Flow Mapping: Proven expertise in designing and documenting secure technical workflows, specifying exactly how data moves, where business logic sits, and how role-based access control is applied. Vetting Requirements: Candidates must hold Security Check (SC) clearance.
AndersElite
Sub Agent
AndersElite Darlington, County Durham
Sub Agent - A66 Northern Trans-Pennine We are seeking an experienced Sub Agent to lead and manage a section of works on major civil engineering or infrastructure projects. Reporting to the Project Manager, you will be responsible for the safe, efficient, and compliant delivery of your work area, managing Site Engineers, Section Engineers, subcontractors, and site teams. The successful candidate will have a strong background in construction delivery, excellent leadership skills, and experience managing programmes, quality, commercial performance, and health & safety on site. Key Responsibilities Project Delivery - Manage the day-to-day delivery of a section of works, ensuring activities are completed safely, on programme, and to specification. - Coordinate site teams, engineers, subcontractors, and suppliers. - Monitor progress against programme and implement corrective actions where required. - Produce and maintain short-term and stage programmes. Health, Safety & Environment - Promote a strong safety culture and ensure compliance with all health, safety, and environmental requirements. - Review and implement Risk Assessments, Method Statements, and Permit-to-Work systems. - Conduct site inspections, audits, and incident investigations. - Ensure temporary works are planned and implemented correctly. Engineering & Quality - Provide technical guidance and support to engineering teams. - Oversee setting out, construction methodologies, and resolution of technical issues. - Ensure quality procedures are followed and that all inspection and handover documentation is completed accurately. - Liaise with designers and stakeholders to resolve engineering queries. Commercial & Planning - Assist with subcontractor procurement and management. - Maintain accurate site records, diaries, and progress reports. - Monitor labour, plant, materials, costs, and productivity. - Support commercial reporting, cost control, and change management processes. Team Leadership - Lead, mentor, and develop Site Engineers and Section Engineers. - Promote collaborative working and ensure clear communication across the project team. - Drive performance and continuous improvement. Requirements Essential - Previous experience as a Sub Agent, Senior Engineer, or similar role within civil engineering or infrastructure projects. - Strong knowledge of construction methodologies and project delivery. - Experience managing subcontractors, programmes, quality, and site operations. - Good understanding of health & safety legislation and safe systems of work. - CSCS Card. - SMSTS or SSSTS qualification. - Full UK Driving Licence. Desirable - Experience in sectors such as highways, structures, drainage, earthworks, utilities, or rail. - Professional membership or progression towards chartership (ICE or similar). - Temporary Works knowledge and experience. For more information on this role please contact Jack Burton on (phone number removed) or via email on (url removed)
Jun 25, 2026
Contractor
Sub Agent - A66 Northern Trans-Pennine We are seeking an experienced Sub Agent to lead and manage a section of works on major civil engineering or infrastructure projects. Reporting to the Project Manager, you will be responsible for the safe, efficient, and compliant delivery of your work area, managing Site Engineers, Section Engineers, subcontractors, and site teams. The successful candidate will have a strong background in construction delivery, excellent leadership skills, and experience managing programmes, quality, commercial performance, and health & safety on site. Key Responsibilities Project Delivery - Manage the day-to-day delivery of a section of works, ensuring activities are completed safely, on programme, and to specification. - Coordinate site teams, engineers, subcontractors, and suppliers. - Monitor progress against programme and implement corrective actions where required. - Produce and maintain short-term and stage programmes. Health, Safety & Environment - Promote a strong safety culture and ensure compliance with all health, safety, and environmental requirements. - Review and implement Risk Assessments, Method Statements, and Permit-to-Work systems. - Conduct site inspections, audits, and incident investigations. - Ensure temporary works are planned and implemented correctly. Engineering & Quality - Provide technical guidance and support to engineering teams. - Oversee setting out, construction methodologies, and resolution of technical issues. - Ensure quality procedures are followed and that all inspection and handover documentation is completed accurately. - Liaise with designers and stakeholders to resolve engineering queries. Commercial & Planning - Assist with subcontractor procurement and management. - Maintain accurate site records, diaries, and progress reports. - Monitor labour, plant, materials, costs, and productivity. - Support commercial reporting, cost control, and change management processes. Team Leadership - Lead, mentor, and develop Site Engineers and Section Engineers. - Promote collaborative working and ensure clear communication across the project team. - Drive performance and continuous improvement. Requirements Essential - Previous experience as a Sub Agent, Senior Engineer, or similar role within civil engineering or infrastructure projects. - Strong knowledge of construction methodologies and project delivery. - Experience managing subcontractors, programmes, quality, and site operations. - Good understanding of health & safety legislation and safe systems of work. - CSCS Card. - SMSTS or SSSTS qualification. - Full UK Driving Licence. Desirable - Experience in sectors such as highways, structures, drainage, earthworks, utilities, or rail. - Professional membership or progression towards chartership (ICE or similar). - Temporary Works knowledge and experience. For more information on this role please contact Jack Burton on (phone number removed) or via email on (url removed)
Robert Walters
Senior UX Content Writer
Robert Walters
Senior UX Content Writer Location: London Role Type: Permanent Work Setup: 5 days onsite Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within one of our clients, a major digital Investment Management business. In return, we will provide you with opportunities to develop your skills through ongoing training and professional support. Experience of Content Design/UX Writing within a large regulated environment and experience of Figma, Jira and Confluence are key requirements for the role. What you'll do Lead content design for new products, services and customer journey enhancements across web and mobile platforms. Partner with Product, Design, Research and Engineering teams to create intuitive, user-focused experiences that support business objectives. Develop clear, accessible and engaging content aligned with brand standards and customer needs. Work closely with Legal, Compliance and Controls teams to ensure content meets regulatory requirements and approval standards. Drive improvements to content processes, style guidelines, collaboration tools and the effective use of AI technologies. Advocate for content design best practices and use customer research insights to optimise understanding and usability. What you bring Proven experience as a Content Designer, UX Writer or in a similar content design role within banking, financial services or another regulated environment. Extensive background creating and optimising digital content across web and mobile customer journeys. Strong ability to simplify complex information into clear, accessible and engaging user experiences. Proficient in Figma, Jira and Confluence. Excellent written and verbal English communication skills, with the ability to collaborate effectively across Product, Design, Technology and business teams. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role further. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Jun 25, 2026
Full time
Senior UX Content Writer Location: London Role Type: Permanent Work Setup: 5 days onsite Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within one of our clients, a major digital Investment Management business. In return, we will provide you with opportunities to develop your skills through ongoing training and professional support. Experience of Content Design/UX Writing within a large regulated environment and experience of Figma, Jira and Confluence are key requirements for the role. What you'll do Lead content design for new products, services and customer journey enhancements across web and mobile platforms. Partner with Product, Design, Research and Engineering teams to create intuitive, user-focused experiences that support business objectives. Develop clear, accessible and engaging content aligned with brand standards and customer needs. Work closely with Legal, Compliance and Controls teams to ensure content meets regulatory requirements and approval standards. Drive improvements to content processes, style guidelines, collaboration tools and the effective use of AI technologies. Advocate for content design best practices and use customer research insights to optimise understanding and usability. What you bring Proven experience as a Content Designer, UX Writer or in a similar content design role within banking, financial services or another regulated environment. Extensive background creating and optimising digital content across web and mobile customer journeys. Strong ability to simplify complex information into clear, accessible and engaging user experiences. Proficient in Figma, Jira and Confluence. Excellent written and verbal English communication skills, with the ability to collaborate effectively across Product, Design, Technology and business teams. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role further. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Salt
Content Designer
Salt
Senior Content Designer | Mostly remote (2 days per month on-site) | Manchester London Bristol Edinburgh | Fixed term 12 months We're recruiting on behalf of a major UK bank who are looking for an experienced Senior Content Designer to take ownership of content design in their business lending space - a fast-moving, high-complexity programme that directly shapes how businesses access finance. The opportunity This is a high-impact role where you'll lead content design across mid-size to complex lending projects, bringing a clear vision for how language can make regulated financial products feel simple and human. You'll operate as a genuine design partner - not someone brought in to tidy up copy at the end, but a senior voice shaping journeys, questioning structure, and influencing decisions from the start. You'll work fluidly alongside product designers, researchers, and stakeholders in a close-knit, creative team that takes the craft seriously. Day-to-day, that means pair writing, iterative reviews, and collaborative working - building patterns and consistency across a complex product landscape, grounded in data and user research. What you'll be doing Leading content design for complex lending journeys from scoping through to delivery, with clear accountability for quality and outcomes Acting as a design thinker - questioning flow, structure, and experience, not just refining words Grounding every content decision in user research, data, and testing to make complex financial products clear and inclusive Building and evolving content patterns, standards, and guidelines that drive consistency at scale Communicating the value and rationale of content decisions to a wide range of stakeholders and senior audiences Coaching and mentoring colleagues and contributing to a positive, collaborative team culture What we're looking for Strong UX writing and content design craft - this is essential. Pure marketing or copywriting backgrounds without product design experience won't be the right fit Experience delivering content design in complex, regulated environments - financial services, government, law, or tech all welcome Confident stakeholder manager - able to influence decisions, manage expectations, and present design rationale clearly Comfortable in fast-moving, fluid environments - iterating quickly, working collaboratively, and adapting as things change around you A portfolio that demonstrates clear, accessible, user-centred content solutions across complex journeys Experience writing for business customers is a plus, but not essential The package Salary Up to £65k national up to £75k London Contract 12-month fixed term, potential to extend Working pattern Remote-first, ~2 days/month on-site Office hubs: Manchester, London, Bristol, Edinburgh or Birmingham The location This is a remote-first role. Once settled in, you'll be expected on-site roughly 2 days per month at one of the team's UK hubs - Manchester, London, Birmingham Bristol, or Edinburgh. If you want to come in more often, the option is always there *Rates depend on experience and client requirements
Jun 25, 2026
Senior Content Designer | Mostly remote (2 days per month on-site) | Manchester London Bristol Edinburgh | Fixed term 12 months We're recruiting on behalf of a major UK bank who are looking for an experienced Senior Content Designer to take ownership of content design in their business lending space - a fast-moving, high-complexity programme that directly shapes how businesses access finance. The opportunity This is a high-impact role where you'll lead content design across mid-size to complex lending projects, bringing a clear vision for how language can make regulated financial products feel simple and human. You'll operate as a genuine design partner - not someone brought in to tidy up copy at the end, but a senior voice shaping journeys, questioning structure, and influencing decisions from the start. You'll work fluidly alongside product designers, researchers, and stakeholders in a close-knit, creative team that takes the craft seriously. Day-to-day, that means pair writing, iterative reviews, and collaborative working - building patterns and consistency across a complex product landscape, grounded in data and user research. What you'll be doing Leading content design for complex lending journeys from scoping through to delivery, with clear accountability for quality and outcomes Acting as a design thinker - questioning flow, structure, and experience, not just refining words Grounding every content decision in user research, data, and testing to make complex financial products clear and inclusive Building and evolving content patterns, standards, and guidelines that drive consistency at scale Communicating the value and rationale of content decisions to a wide range of stakeholders and senior audiences Coaching and mentoring colleagues and contributing to a positive, collaborative team culture What we're looking for Strong UX writing and content design craft - this is essential. Pure marketing or copywriting backgrounds without product design experience won't be the right fit Experience delivering content design in complex, regulated environments - financial services, government, law, or tech all welcome Confident stakeholder manager - able to influence decisions, manage expectations, and present design rationale clearly Comfortable in fast-moving, fluid environments - iterating quickly, working collaboratively, and adapting as things change around you A portfolio that demonstrates clear, accessible, user-centred content solutions across complex journeys Experience writing for business customers is a plus, but not essential The package Salary Up to £65k national up to £75k London Contract 12-month fixed term, potential to extend Working pattern Remote-first, ~2 days/month on-site Office hubs: Manchester, London, Bristol, Edinburgh or Birmingham The location This is a remote-first role. Once settled in, you'll be expected on-site roughly 2 days per month at one of the team's UK hubs - Manchester, London, Birmingham Bristol, or Edinburgh. If you want to come in more often, the option is always there *Rates depend on experience and client requirements
City Plumbing
Showroom Sales Manager
City Plumbing Morecambe, Lancashire
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Jun 25, 2026
Full time
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
TXP
User Researcher SFIA 5
TXP Wellington, Shropshire
Lead User Researcher Rate: 515 per day Inside IR35 Contract length - 4-month discovery phase then transitioning into a long-term engagement via rolling 6-month SOWs Location - Primarily remote, Occasional ad hoc travel required to Telford Bring Your Own Device (BYOD) model BPSS clearance is required Overview We are seeking an experienced Lead User Researcher to drive and coordinate research across complex programmes and services. This role will ensure that service design is grounded in real user needs while aligning with policy and service outcomes. Key Responsibilities Research Leadership & Strategy Define and own the overall research strategy, standards, and governance Lead multi-team research initiatives across programmes Ensure a consistent and scalable research approach across squads and workstreams End-to-End Research Delivery Plan, design and execute end-to-end research (discovery through to live) Conduct qualitative and quantitative research , including: User interviews Usability testing Surveys Manage: Participant recruitment Research planning and documentation Ethical considerations Research tooling Insight & Decision Support Analyse and synthesise research findings into clear, evidence-based insights Translate research outcomes into actionable service and product improvements Influence product, policy and delivery decisions using data-driven evidence Stakeholder Engagement Collaborate with cross-functional teams including: Product Owners Delivery Managers Designers Analysts Engage and influence senior stakeholders Communicate findings via: Reports Presentations Show & tells Leadership & Capability Building Mentor and coach junior and mid-level user researchers Champion User-Centred Design (UCD) best practices Build research capability and communities of practice Inclusive & Accessible Research Embed inclusive and accessible research practices aligned to GDS standards Ensure services meet the needs of diverse user groups Key Skills & Experience Strong experience operating at SFIA Level 5 (Senior / Lead Practitioner) Proven ability to lead research across multiple agile teams Deep expertise in: Research planning and execution Qualitative and quantitative methodologies Insight synthesis and storytelling Excellent stakeholder management and influencing skills Experience working in agile, multidisciplinary teams Prior experience delivering within UK Government or Public Sector (GDS-aligned) environments
Jun 25, 2026
Contractor
Lead User Researcher Rate: 515 per day Inside IR35 Contract length - 4-month discovery phase then transitioning into a long-term engagement via rolling 6-month SOWs Location - Primarily remote, Occasional ad hoc travel required to Telford Bring Your Own Device (BYOD) model BPSS clearance is required Overview We are seeking an experienced Lead User Researcher to drive and coordinate research across complex programmes and services. This role will ensure that service design is grounded in real user needs while aligning with policy and service outcomes. Key Responsibilities Research Leadership & Strategy Define and own the overall research strategy, standards, and governance Lead multi-team research initiatives across programmes Ensure a consistent and scalable research approach across squads and workstreams End-to-End Research Delivery Plan, design and execute end-to-end research (discovery through to live) Conduct qualitative and quantitative research , including: User interviews Usability testing Surveys Manage: Participant recruitment Research planning and documentation Ethical considerations Research tooling Insight & Decision Support Analyse and synthesise research findings into clear, evidence-based insights Translate research outcomes into actionable service and product improvements Influence product, policy and delivery decisions using data-driven evidence Stakeholder Engagement Collaborate with cross-functional teams including: Product Owners Delivery Managers Designers Analysts Engage and influence senior stakeholders Communicate findings via: Reports Presentations Show & tells Leadership & Capability Building Mentor and coach junior and mid-level user researchers Champion User-Centred Design (UCD) best practices Build research capability and communities of practice Inclusive & Accessible Research Embed inclusive and accessible research practices aligned to GDS standards Ensure services meet the needs of diverse user groups Key Skills & Experience Strong experience operating at SFIA Level 5 (Senior / Lead Practitioner) Proven ability to lead research across multiple agile teams Deep expertise in: Research planning and execution Qualitative and quantitative methodologies Insight synthesis and storytelling Excellent stakeholder management and influencing skills Experience working in agile, multidisciplinary teams Prior experience delivering within UK Government or Public Sector (GDS-aligned) environments
Robert Walters
Senior Functional Business Analyst - Payments - SaaS Platform
Robert Walters
A leading FinTech is seeking a Senior Technical Business Analyst to join their London-based team. This role presents an exciting opportunity for you to play a pivotal part in shaping the future of connected banking and financial management. You will be at the heart of product delivery, collaborating with cross-functional teams to translate complex business, user, regulatory, and operational needs into actionable requirements What you bring: Your proven experience as a Senior Technical Business Analyst will enable you to excel in this role by leveraging your deep understanding of digital product environments. You bring strong analytical skills that allow you to capture complex business needs while structuring them into actionable specifications suitable for both technical teams and stakeholders. Your background in financial services-particularly commercial payments-will be invaluable when navigating regulated environments requiring robust governance controls. You possess excellent interpersonal abilities that facilitate effective communication across diverse groups including clients engineers designers QA professionals ensuring everyone remains aligned on project goals. Your familiarity with modern software delivery practices such as Agile iterative development backlog management means you can adapt quickly within evolving priorities. Additionally your competence using AI tools alongside contemporary documentation platforms ensures efficient workflow management while maintaining high standards of accuracy traceability auditability throughout all stages of delivery. Extensive experience as a Senior Technical Business Analyst within a product-led software environment focused on digital solutions. Proven track record capturing, structuring, and specifying business, user, operational, and regulatory requirements for complex initiatives. Strong ability to translate ambiguous concepts into clear actionable requirements aligned with product intent as well as technical constraints. Comfortable working collaboratively across product design engineering QA delivery teams acting as a connective layer between disciplines. Domain expertise in financial services ideally commercial payments including domestic cross-border payments FX processing payment workflows beneficiary management bank integration patterns exception handling. Understanding regulated financial services environments governance traceability control requirements essential for compliance. Competent use of AI tools improving analysis documentation discovery delivery efficiency If this role is of interest, please apply below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jun 24, 2026
Full time
A leading FinTech is seeking a Senior Technical Business Analyst to join their London-based team. This role presents an exciting opportunity for you to play a pivotal part in shaping the future of connected banking and financial management. You will be at the heart of product delivery, collaborating with cross-functional teams to translate complex business, user, regulatory, and operational needs into actionable requirements What you bring: Your proven experience as a Senior Technical Business Analyst will enable you to excel in this role by leveraging your deep understanding of digital product environments. You bring strong analytical skills that allow you to capture complex business needs while structuring them into actionable specifications suitable for both technical teams and stakeholders. Your background in financial services-particularly commercial payments-will be invaluable when navigating regulated environments requiring robust governance controls. You possess excellent interpersonal abilities that facilitate effective communication across diverse groups including clients engineers designers QA professionals ensuring everyone remains aligned on project goals. Your familiarity with modern software delivery practices such as Agile iterative development backlog management means you can adapt quickly within evolving priorities. Additionally your competence using AI tools alongside contemporary documentation platforms ensures efficient workflow management while maintaining high standards of accuracy traceability auditability throughout all stages of delivery. Extensive experience as a Senior Technical Business Analyst within a product-led software environment focused on digital solutions. Proven track record capturing, structuring, and specifying business, user, operational, and regulatory requirements for complex initiatives. Strong ability to translate ambiguous concepts into clear actionable requirements aligned with product intent as well as technical constraints. Comfortable working collaboratively across product design engineering QA delivery teams acting as a connective layer between disciplines. Domain expertise in financial services ideally commercial payments including domestic cross-border payments FX processing payment workflows beneficiary management bank integration patterns exception handling. Understanding regulated financial services environments governance traceability control requirements essential for compliance. Competent use of AI tools improving analysis documentation discovery delivery efficiency If this role is of interest, please apply below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Brio Digital
User Researcher
Brio Digital
Role: User Researcher Duration: March 2027 Rate: 500 per day IR35: Inside IR35 Location: 2x/month in London. Overview We are supporting a national NHS service and are looking for an experienced User Researcher with strong NHS experience. This role will play a key part in shaping a national service by leading user centred research across a complex healthcare landscape. You will work closely with product, delivery and business analysis teams to ensure the service is grounded in real user needs and aligned to NHS standards. Key Responsibilities Lead end to end user research activities throughout discovery Design research plans aligned to programme objectives Conduct qualitative research including interviews, usability testing and contextual enquiry Engage a broad range of users including clinical, operational and administrative stakeholders Synthesise findings into clear insights, themes and actionable recommendations Produce artefacts such as research reports, personas, journey maps and service blueprints Work closely with Product Managers, Designers and Business Analysts to shape future state design Present findings confidently to senior stakeholders and governance forums Essential Experience Proven experience as a User Researcher within the NHS Experience delivering research within national or large scale NHS services Strong discovery phase experience within digital or transformation programmes Experience working in complex stakeholder environments Ability to translate research findings into clear, practical recommendations Experience working within multidisciplinary agile teams Desirable Experience Experience working within NHS England or other national bodies Familiarity with GDS service standards and user centred design principles Experience researching services used by both clinical and non clinical users Understanding of accessibility and inclusive design principles Apply now or email for more information
Jun 24, 2026
Contractor
Role: User Researcher Duration: March 2027 Rate: 500 per day IR35: Inside IR35 Location: 2x/month in London. Overview We are supporting a national NHS service and are looking for an experienced User Researcher with strong NHS experience. This role will play a key part in shaping a national service by leading user centred research across a complex healthcare landscape. You will work closely with product, delivery and business analysis teams to ensure the service is grounded in real user needs and aligned to NHS standards. Key Responsibilities Lead end to end user research activities throughout discovery Design research plans aligned to programme objectives Conduct qualitative research including interviews, usability testing and contextual enquiry Engage a broad range of users including clinical, operational and administrative stakeholders Synthesise findings into clear insights, themes and actionable recommendations Produce artefacts such as research reports, personas, journey maps and service blueprints Work closely with Product Managers, Designers and Business Analysts to shape future state design Present findings confidently to senior stakeholders and governance forums Essential Experience Proven experience as a User Researcher within the NHS Experience delivering research within national or large scale NHS services Strong discovery phase experience within digital or transformation programmes Experience working in complex stakeholder environments Ability to translate research findings into clear, practical recommendations Experience working within multidisciplinary agile teams Desirable Experience Experience working within NHS England or other national bodies Familiarity with GDS service standards and user centred design principles Experience researching services used by both clinical and non clinical users Understanding of accessibility and inclusive design principles Apply now or email for more information
City Plumbing
Showroom Sales Manager
City Plumbing Carlisle, Cumbria
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! Great sales talent shouldn't be held back by tight working patterns. We offer adaptable working patterns to support your life outside of work, let us know what flexibility looks like for you. Part time opportunities can also be discussed for the right candidate. In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential. The Carlisle showroom comes with fantastic support from the Branch Manager, who transitioned from the Showroom himself, a great person to mentor you coming into this role and set you up for success! Benefits Package and Cultural Environment: Uncapped commission + incentives Flexible working patterns / part time opportunities Discounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more!Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Jun 24, 2026
Full time
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! Great sales talent shouldn't be held back by tight working patterns. We offer adaptable working patterns to support your life outside of work, let us know what flexibility looks like for you. Part time opportunities can also be discussed for the right candidate. In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential. The Carlisle showroom comes with fantastic support from the Branch Manager, who transitioned from the Showroom himself, a great person to mentor you coming into this role and set you up for success! Benefits Package and Cultural Environment: Uncapped commission + incentives Flexible working patterns / part time opportunities Discounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more!Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Oval Deene
Senior Kitchen Design Consultant
Oval Deene Hammersmith And Fulham, London
Senior Kitchen Sales Designer - Luxury Kitchens Salary: £40,000 - £45,000 + uncapped commission (£100,000 OTE). Central London Oval Deene Recruitment are delighted to be working with one of London's most prestigious kitchen retailers that requires an experienced Senior Kitchen Sales Designer based in London. They are looking for an experienced designer, with a track record of operating within the luxury market, with good communication skills to join this luxury brand. The role: Senior Kitchen Sales Design Consultant Meeting clients in the showroom and offering the very highest levels of customer service. Using CAD software to design luxury kitchens and presenting back to the customer. Preferably AutoCad or Vectorworks. Understanding customer requirements, budgets and offering solutions from a wide range of high-end products. Handling all aspects of the design and planning, including on-site surveys. Being the face of the company, always representing the showroom and the brand. Candidate Requirements: At least three years experience in designing and selling high end kitchens. Knowledge of the luxury kitchen market and the competition. Proven track record in kitchen design and able to provide examples of own design work as well as sales figures in excess of £750,000 per Annum. Vectorworks/AutoCad software experience (advantageous). High attention to detail, professional with an excellent sales acumen. Full UK driving licence. Oval Deene Recruitment are acting as the recruitment agency for this vacancy. Please contact Gemma Creasey at Oval Deene Recruitment or apply online.
Jun 24, 2026
Full time
Senior Kitchen Sales Designer - Luxury Kitchens Salary: £40,000 - £45,000 + uncapped commission (£100,000 OTE). Central London Oval Deene Recruitment are delighted to be working with one of London's most prestigious kitchen retailers that requires an experienced Senior Kitchen Sales Designer based in London. They are looking for an experienced designer, with a track record of operating within the luxury market, with good communication skills to join this luxury brand. The role: Senior Kitchen Sales Design Consultant Meeting clients in the showroom and offering the very highest levels of customer service. Using CAD software to design luxury kitchens and presenting back to the customer. Preferably AutoCad or Vectorworks. Understanding customer requirements, budgets and offering solutions from a wide range of high-end products. Handling all aspects of the design and planning, including on-site surveys. Being the face of the company, always representing the showroom and the brand. Candidate Requirements: At least three years experience in designing and selling high end kitchens. Knowledge of the luxury kitchen market and the competition. Proven track record in kitchen design and able to provide examples of own design work as well as sales figures in excess of £750,000 per Annum. Vectorworks/AutoCad software experience (advantageous). High attention to detail, professional with an excellent sales acumen. Full UK driving licence. Oval Deene Recruitment are acting as the recruitment agency for this vacancy. Please contact Gemma Creasey at Oval Deene Recruitment or apply online.
City Plumbing
Showroom Sales Manager
City Plumbing Kingston Upon Thames, Surrey
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Jun 24, 2026
Full time
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
TXP
Service Designer SFIA 5
TXP Wellington, Shropshire
Senior Service Designer (SFIA Level 5) Location: Remote (with occasional ad hoc travel) Rate: 540 per day inside IR35 Contract Length: Initial 4-month discovery phase, with transition to long-term engagement via rolling 6-month SOWs Clearance: BPSS required Equipment: Bring Your Own Device (BYOD) Role Purpose We are looking for an experienced Senior Service Designer to lead the design of end-to-end services across complex HMRC programmes. You will ensure that services are user-centred, efficient, and aligned to policy and operational requirements, while shaping service strategy across multiple teams. This role requires translating user and business needs into cohesive, scalable service designs. Core Responsibilities End-to-End Service Design Design, map, and optimise end-to-end service journeys across multiple channels and touchpoints Produce key service design artefacts, including: User journeys Service blueprints Ecosystem maps Ensure alignment between front-stage user experience and back-office processes Identify pain points, gaps, and opportunities across the service landscape Service Strategy & Direction Define and influence service vision, design principles, and direction Ensure services are aligned with: User needs Business objectives Policy and operational constraints Work across programmes to ensure consistency, coherence, and scalability of services User-Centred Design Leadership Champion GDS and User-Centred Design (UCD) principles across teams Leverage user research insights to: Inform design decisions Drive service improvements Collaborate closely with: User Researchers Product Managers Designers Stakeholder Engagement & Alignment Engage effectively with: Senior stakeholders Delivery teams Policy and operational stakeholders Facilitate workshops and collaborative sessions to: Align on service vision, priorities, and outcomes Communicate complex service concepts clearly to both technical and non-technical audiences Cross-Team Coordination Work across multiple Agile teams to ensure joined-up service delivery Identify and manage: Dependencies Gaps or overlaps between services Drive consistency across products, platforms, and services within the wider programme Continuous Improvement & Insight Use data and insight to: Identify service issues and improvement opportunities Evaluate service performance and user outcomes Support teams in iterating and continuously improving services Promote a culture of evidence-based design and ongoing optimisation Key Skills & Experience Essential Proven experience operating at SFIA Level 5 (Senior Service Designer) Strong track record of designing complex, end-to-end services within large organisations Advanced knowledge of service design methodologies and artefacts, including: Journey mapping Service blueprints Ecosystem mapping Deep understanding of user-centred design (UCD) principles and practices Excellent stakeholder engagement and facilitation skills Strong communication skills, with the ability to simplify complex concepts Ability to influence at both team and programme level Experience working within Agile, multidisciplinary teams Comfortable operating across multiple teams and programmes simultaneously Strong collaboration skills across design, product, delivery, and policy functions
Jun 24, 2026
Contractor
Senior Service Designer (SFIA Level 5) Location: Remote (with occasional ad hoc travel) Rate: 540 per day inside IR35 Contract Length: Initial 4-month discovery phase, with transition to long-term engagement via rolling 6-month SOWs Clearance: BPSS required Equipment: Bring Your Own Device (BYOD) Role Purpose We are looking for an experienced Senior Service Designer to lead the design of end-to-end services across complex HMRC programmes. You will ensure that services are user-centred, efficient, and aligned to policy and operational requirements, while shaping service strategy across multiple teams. This role requires translating user and business needs into cohesive, scalable service designs. Core Responsibilities End-to-End Service Design Design, map, and optimise end-to-end service journeys across multiple channels and touchpoints Produce key service design artefacts, including: User journeys Service blueprints Ecosystem maps Ensure alignment between front-stage user experience and back-office processes Identify pain points, gaps, and opportunities across the service landscape Service Strategy & Direction Define and influence service vision, design principles, and direction Ensure services are aligned with: User needs Business objectives Policy and operational constraints Work across programmes to ensure consistency, coherence, and scalability of services User-Centred Design Leadership Champion GDS and User-Centred Design (UCD) principles across teams Leverage user research insights to: Inform design decisions Drive service improvements Collaborate closely with: User Researchers Product Managers Designers Stakeholder Engagement & Alignment Engage effectively with: Senior stakeholders Delivery teams Policy and operational stakeholders Facilitate workshops and collaborative sessions to: Align on service vision, priorities, and outcomes Communicate complex service concepts clearly to both technical and non-technical audiences Cross-Team Coordination Work across multiple Agile teams to ensure joined-up service delivery Identify and manage: Dependencies Gaps or overlaps between services Drive consistency across products, platforms, and services within the wider programme Continuous Improvement & Insight Use data and insight to: Identify service issues and improvement opportunities Evaluate service performance and user outcomes Support teams in iterating and continuously improving services Promote a culture of evidence-based design and ongoing optimisation Key Skills & Experience Essential Proven experience operating at SFIA Level 5 (Senior Service Designer) Strong track record of designing complex, end-to-end services within large organisations Advanced knowledge of service design methodologies and artefacts, including: Journey mapping Service blueprints Ecosystem mapping Deep understanding of user-centred design (UCD) principles and practices Excellent stakeholder engagement and facilitation skills Strong communication skills, with the ability to simplify complex concepts Ability to influence at both team and programme level Experience working within Agile, multidisciplinary teams Comfortable operating across multiple teams and programmes simultaneously Strong collaboration skills across design, product, delivery, and policy functions
Spectrum IT Recruitment
Contract UX/UI Designer
Spectrum IT Recruitment Poole, Dorset
Spectrum IT are seeking an experienced UX/UI Designer to support the redesign and modernisation of a business-critical B2B customer portal for a well-established UK organisation undergoing a significant digital transformation programme. This will be an onsite working role in Poole, Dorset, and has been deemed OUTSIDE IR35. The successful contractor will work closely with senior stakeholders, product and technology teams to define user journeys, facilitate workshops, and produce high-quality designs that will guide the development of a new customer-facing platform. This is an excellent opportunity to shape the user experience of a core revenue-generating product from discovery through to delivery. Project Overview The organisation is replacing a legacy customer portal with a modern web application built using Angular and integrated with existing backend APIs. The platform is used by business customers to search, purchase and manage products online via account-based access. The new solution will initially focus on a streamlined set of core user journeys, including: Login and authentication Product search Search results Product detail pages Customer account management Basket management Checkout process The goal is to create a modern, intuitive user experience aligned with the organisation's recently redesigned corporate website and wider digital strategy. Responsibilities Lead UX discovery activities and stakeholder workshops Map existing and future-state user journeys Produce wireframes, user flows and prototypes Create high-fidelity UI designs for a modern web application Collaborate with Product, Marketing and Technology stakeholders Ensure consistency between the portal and wider digital brand experience Work closely with front-end and full-stack developers during implementation Translate business requirements into intuitive user experiences Identify opportunities to improve usability, accessibility and customer engagement Support ongoing enhancement and feature design throughout the project life cycle Required Experience Proven experience delivering UX/UI design for web-based applications Strong understanding of user-centred design principles Experience facilitating workshops and gathering requirements from stakeholders Ability to create user journeys, wireframes, prototypes and high-fidelity designs Experience working within Agile delivery environments Strong portfolio demonstrating end-to-end UX and UI design work Experience collaborating closely with software development teams Desirable Experience Experience designing B2B platforms, portals or eCommerce applications Familiarity with Angular-based development environments Experience designing transactional customer journeys Understanding of accessibility best practices Experience working on platform modernisation or digital transformation programmes Tools Figma General design tooling - alternative design tools will be considered a bonus using modern prototyping and collaboration tools Interview Process Single-stage interview process Candidates must provide portfolio examples alongside their CV If you are a UX/UI Designer who enjoys working closely with stakeholders to shape user experiences and bring modern digital products to life, we would love to hear from you. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
Jun 24, 2026
Contractor
Spectrum IT are seeking an experienced UX/UI Designer to support the redesign and modernisation of a business-critical B2B customer portal for a well-established UK organisation undergoing a significant digital transformation programme. This will be an onsite working role in Poole, Dorset, and has been deemed OUTSIDE IR35. The successful contractor will work closely with senior stakeholders, product and technology teams to define user journeys, facilitate workshops, and produce high-quality designs that will guide the development of a new customer-facing platform. This is an excellent opportunity to shape the user experience of a core revenue-generating product from discovery through to delivery. Project Overview The organisation is replacing a legacy customer portal with a modern web application built using Angular and integrated with existing backend APIs. The platform is used by business customers to search, purchase and manage products online via account-based access. The new solution will initially focus on a streamlined set of core user journeys, including: Login and authentication Product search Search results Product detail pages Customer account management Basket management Checkout process The goal is to create a modern, intuitive user experience aligned with the organisation's recently redesigned corporate website and wider digital strategy. Responsibilities Lead UX discovery activities and stakeholder workshops Map existing and future-state user journeys Produce wireframes, user flows and prototypes Create high-fidelity UI designs for a modern web application Collaborate with Product, Marketing and Technology stakeholders Ensure consistency between the portal and wider digital brand experience Work closely with front-end and full-stack developers during implementation Translate business requirements into intuitive user experiences Identify opportunities to improve usability, accessibility and customer engagement Support ongoing enhancement and feature design throughout the project life cycle Required Experience Proven experience delivering UX/UI design for web-based applications Strong understanding of user-centred design principles Experience facilitating workshops and gathering requirements from stakeholders Ability to create user journeys, wireframes, prototypes and high-fidelity designs Experience working within Agile delivery environments Strong portfolio demonstrating end-to-end UX and UI design work Experience collaborating closely with software development teams Desirable Experience Experience designing B2B platforms, portals or eCommerce applications Familiarity with Angular-based development environments Experience designing transactional customer journeys Understanding of accessibility best practices Experience working on platform modernisation or digital transformation programmes Tools Figma General design tooling - alternative design tools will be considered a bonus using modern prototyping and collaboration tools Interview Process Single-stage interview process Candidates must provide portfolio examples alongside their CV If you are a UX/UI Designer who enjoys working closely with stakeholders to shape user experiences and bring modern digital products to life, we would love to hear from you. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
Office Angels
Interim Brand Manager - Wines and Spirits
Office Angels
Interim Brand Manager Summary: Our client, a leader in the luxury wines and spirits industry, is seeking an experienced Interim Brand Manager to join their dynamic team for a temporary period of 4 months. This role offers a daily rate of 275 to 375 and is based in the West End London office, with some flexibility required for travel. Main Purpose: The Interim Brand Manager will collaborate closely with the Group Head of Brand to play an integral role in the Marketing department. You will manage daily tasks, oversee requirements, and contribute significantly to larger projects and strategic initiatives. Your focus will be on campaign management, ensuring brand messaging and aesthetics resonate across all marketing channels. Scope: In this role, you will develop and execute brand strategies that enhance market presence and drive consumer engagement. You will manage multi-channel marketing campaigns, lead the creation of impactful brand assets, and collaborate with internal teams and external partners to uphold the brand's luxury positioning. Values & Motivators: Our client values a pioneering spirit, exceptional quality, and a joie de vivre approach. As a pioneer of English Sparkling Wine and high-quality Spirits, the organisation seeks individuals who embody innovation and excellence, creating an emotional connection with customers around the world. Responsibilities: Collaborate with the Group Head of Brand on strategic planning and campaign delivery. Define short- and long-term brand objectives, KPIs, and growth targets. Manage the Marketing calendar to ensure alignment across divisions. Support the Senior Graphic Designer in producing digital and print content. Work with the Procurement team to oversee production processes for POS and packaging. Lead content production, collaborating with creative teams for brand messaging. Manage and brief external agencies as needed. Maintain the budget tracker and manage relevant financial processes. Support market research activities and provide insights to leadership. Assist with international brand requirements in collaboration with the sales team. Lead the internal company newsletter on a quarterly basis. Act as Brand Guardian to maintain and evolve brand guidelines. Support with key brand documentation and asset management. Engage in ad hoc brand projects as required. Qualifications & Experience: Proven experience as a Brand Manager in the luxury consumer industry is essential. Experience in wine, spirits, or premium drinks is highly desirable. Strong understanding of luxury brand positioning and consumer behaviour. Successful track record in brand building and campaign management. Excellent project management skills with the ability to juggle multiple priorities. Strong analytical skills combined with a strategic mindset. Exceptional communication, presentation, and stakeholder management abilities. A genuine passion for wine and spirits, with awareness of industry trends. Join our client's team and make a meaningful impact in the luxury wines and spirits industry. If you meet the qualifications and are ready to pioneer exceptional brand strategies, apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 24, 2026
Contractor
Interim Brand Manager Summary: Our client, a leader in the luxury wines and spirits industry, is seeking an experienced Interim Brand Manager to join their dynamic team for a temporary period of 4 months. This role offers a daily rate of 275 to 375 and is based in the West End London office, with some flexibility required for travel. Main Purpose: The Interim Brand Manager will collaborate closely with the Group Head of Brand to play an integral role in the Marketing department. You will manage daily tasks, oversee requirements, and contribute significantly to larger projects and strategic initiatives. Your focus will be on campaign management, ensuring brand messaging and aesthetics resonate across all marketing channels. Scope: In this role, you will develop and execute brand strategies that enhance market presence and drive consumer engagement. You will manage multi-channel marketing campaigns, lead the creation of impactful brand assets, and collaborate with internal teams and external partners to uphold the brand's luxury positioning. Values & Motivators: Our client values a pioneering spirit, exceptional quality, and a joie de vivre approach. As a pioneer of English Sparkling Wine and high-quality Spirits, the organisation seeks individuals who embody innovation and excellence, creating an emotional connection with customers around the world. Responsibilities: Collaborate with the Group Head of Brand on strategic planning and campaign delivery. Define short- and long-term brand objectives, KPIs, and growth targets. Manage the Marketing calendar to ensure alignment across divisions. Support the Senior Graphic Designer in producing digital and print content. Work with the Procurement team to oversee production processes for POS and packaging. Lead content production, collaborating with creative teams for brand messaging. Manage and brief external agencies as needed. Maintain the budget tracker and manage relevant financial processes. Support market research activities and provide insights to leadership. Assist with international brand requirements in collaboration with the sales team. Lead the internal company newsletter on a quarterly basis. Act as Brand Guardian to maintain and evolve brand guidelines. Support with key brand documentation and asset management. Engage in ad hoc brand projects as required. Qualifications & Experience: Proven experience as a Brand Manager in the luxury consumer industry is essential. Experience in wine, spirits, or premium drinks is highly desirable. Strong understanding of luxury brand positioning and consumer behaviour. Successful track record in brand building and campaign management. Excellent project management skills with the ability to juggle multiple priorities. Strong analytical skills combined with a strategic mindset. Exceptional communication, presentation, and stakeholder management abilities. A genuine passion for wine and spirits, with awareness of industry trends. Join our client's team and make a meaningful impact in the luxury wines and spirits industry. If you meet the qualifications and are ready to pioneer exceptional brand strategies, apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
DVSA.GOV
Chief Delivery Officer
DVSA.GOV Hounslow, London
Chief Delivery Officer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Chatterton, Birmingham or Yeading. Salary: £69,501 per annum (You will also receive an additional allowance of Recruitment and Retention allowance of £15,000 per annum. Therefore, your total earnings will be £84,501) Vacancy Type: Permanent, Full Timeor Part Time Closing Date: Tuesday 30th June 2026 The Chief Delivery Officer is a key Digital and Data leader in DVSA, who is accountable for developing and delivering against DVSA s digital delivery strategy and capability and ensuring a focus on enhancing end-user experiences. Alongside the Director of Digital & Data (D&D), Chief Security, Data and Technology Officers, they will collectively lead a function of talented and ambitious individuals to drive digital transformation at DVSA. Every service DVSA delivers either is or is becoming digitally enabled, from the applications and processes for driving and vehicle tests accessed by millions of GB citizens and businesses every year right through to internal applications for internal users. Leading a growing team of around 70 FTE, covering a wide range of digital disciplines such as Business Analysts, Service Designers User Research and Delivery professional, the role holder has c8 direct reports and manages £50m run (RDEL) budget and £10m of capital (CDEL) pa. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Lead DVSA s digital delivery function, shaping strategy, capability, and culture to deliver high-quality, user-focused services at national scale. Oversee large multidisciplinary teams, major budgets, and a complex portfolio of digital services used by millions. Drive transformation to agile, product-centric delivery, improve performance and resilience, and champion innovation. Build strong partnerships across government and suppliers to deliver efficient, secure, and continuously improving digital services that meet user and business needs. Your responsibilities will include, but aren t limited to: Lead DVSA s Digital & Data delivery function, setting strategy, vision, and direction Deliver large-scale, user-focused digital services used by millions annually Lead and develop multidisciplinary teams across engineering, design, and analysis Manage significant budgets and complex delivery portfolios Drive transformation to agile, product-centric and continuously improving ways of working Ensure reliable, secure, and resilient live digital services with strong performance outcomes Build strategic relationships across government, suppliers, and senior stakeholders Champion innovation, modern technologies, and data-driven decision-making to improve service Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Jun 24, 2026
Full time
Chief Delivery Officer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Chatterton, Birmingham or Yeading. Salary: £69,501 per annum (You will also receive an additional allowance of Recruitment and Retention allowance of £15,000 per annum. Therefore, your total earnings will be £84,501) Vacancy Type: Permanent, Full Timeor Part Time Closing Date: Tuesday 30th June 2026 The Chief Delivery Officer is a key Digital and Data leader in DVSA, who is accountable for developing and delivering against DVSA s digital delivery strategy and capability and ensuring a focus on enhancing end-user experiences. Alongside the Director of Digital & Data (D&D), Chief Security, Data and Technology Officers, they will collectively lead a function of talented and ambitious individuals to drive digital transformation at DVSA. Every service DVSA delivers either is or is becoming digitally enabled, from the applications and processes for driving and vehicle tests accessed by millions of GB citizens and businesses every year right through to internal applications for internal users. Leading a growing team of around 70 FTE, covering a wide range of digital disciplines such as Business Analysts, Service Designers User Research and Delivery professional, the role holder has c8 direct reports and manages £50m run (RDEL) budget and £10m of capital (CDEL) pa. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Lead DVSA s digital delivery function, shaping strategy, capability, and culture to deliver high-quality, user-focused services at national scale. Oversee large multidisciplinary teams, major budgets, and a complex portfolio of digital services used by millions. Drive transformation to agile, product-centric delivery, improve performance and resilience, and champion innovation. Build strong partnerships across government and suppliers to deliver efficient, secure, and continuously improving digital services that meet user and business needs. Your responsibilities will include, but aren t limited to: Lead DVSA s Digital & Data delivery function, setting strategy, vision, and direction Deliver large-scale, user-focused digital services used by millions annually Lead and develop multidisciplinary teams across engineering, design, and analysis Manage significant budgets and complex delivery portfolios Drive transformation to agile, product-centric and continuously improving ways of working Ensure reliable, secure, and resilient live digital services with strong performance outcomes Build strategic relationships across government, suppliers, and senior stakeholders Champion innovation, modern technologies, and data-driven decision-making to improve service Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
DVSA.GOV
Chief Delivery Officer
DVSA.GOV Oldham, Lancashire
Chief Delivery Officer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Chatterton, Birmingham or Yeading. Salary: £69,501 per annum (You will also receive an additional allowance of Recruitment and Retention allowance of £15,000 per annum. Therefore, your total earnings will be £84,501) Vacancy Type: Permanent, Full Timeor Part Time Closing Date: Tuesday 30th June 2026 The Chief Delivery Officer is a key Digital and Data leader in DVSA, who is accountable for developing and delivering against DVSA s digital delivery strategy and capability and ensuring a focus on enhancing end-user experiences. Alongside the Director of Digital & Data (D&D), Chief Security, Data and Technology Officers, they will collectively lead a function of talented and ambitious individuals to drive digital transformation at DVSA. Every service DVSA delivers either is or is becoming digitally enabled, from the applications and processes for driving and vehicle tests accessed by millions of GB citizens and businesses every year right through to internal applications for internal users. Leading a growing team of around 70 FTE, covering a wide range of digital disciplines such as Business Analysts, Service Designers User Research and Delivery professional, the role holder has c8 direct reports and manages £50m run (RDEL) budget and £10m of capital (CDEL) pa. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Lead DVSA s digital delivery function, shaping strategy, capability, and culture to deliver high-quality, user-focused services at national scale. Oversee large multidisciplinary teams, major budgets, and a complex portfolio of digital services used by millions. Drive transformation to agile, product-centric delivery, improve performance and resilience, and champion innovation. Build strong partnerships across government and suppliers to deliver efficient, secure, and continuously improving digital services that meet user and business needs. Your responsibilities will include, but aren t limited to: Lead DVSA s Digital & Data delivery function, setting strategy, vision, and direction Deliver large-scale, user-focused digital services used by millions annually Lead and develop multidisciplinary teams across engineering, design, and analysis Manage significant budgets and complex delivery portfolios Drive transformation to agile, product-centric and continuously improving ways of working Ensure reliable, secure, and resilient live digital services with strong performance outcomes Build strategic relationships across government, suppliers, and senior stakeholders Champion innovation, modern technologies, and data-driven decision-making to improve service Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Jun 24, 2026
Full time
Chief Delivery Officer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Chatterton, Birmingham or Yeading. Salary: £69,501 per annum (You will also receive an additional allowance of Recruitment and Retention allowance of £15,000 per annum. Therefore, your total earnings will be £84,501) Vacancy Type: Permanent, Full Timeor Part Time Closing Date: Tuesday 30th June 2026 The Chief Delivery Officer is a key Digital and Data leader in DVSA, who is accountable for developing and delivering against DVSA s digital delivery strategy and capability and ensuring a focus on enhancing end-user experiences. Alongside the Director of Digital & Data (D&D), Chief Security, Data and Technology Officers, they will collectively lead a function of talented and ambitious individuals to drive digital transformation at DVSA. Every service DVSA delivers either is or is becoming digitally enabled, from the applications and processes for driving and vehicle tests accessed by millions of GB citizens and businesses every year right through to internal applications for internal users. Leading a growing team of around 70 FTE, covering a wide range of digital disciplines such as Business Analysts, Service Designers User Research and Delivery professional, the role holder has c8 direct reports and manages £50m run (RDEL) budget and £10m of capital (CDEL) pa. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Lead DVSA s digital delivery function, shaping strategy, capability, and culture to deliver high-quality, user-focused services at national scale. Oversee large multidisciplinary teams, major budgets, and a complex portfolio of digital services used by millions. Drive transformation to agile, product-centric delivery, improve performance and resilience, and champion innovation. Build strong partnerships across government and suppliers to deliver efficient, secure, and continuously improving digital services that meet user and business needs. Your responsibilities will include, but aren t limited to: Lead DVSA s Digital & Data delivery function, setting strategy, vision, and direction Deliver large-scale, user-focused digital services used by millions annually Lead and develop multidisciplinary teams across engineering, design, and analysis Manage significant budgets and complex delivery portfolios Drive transformation to agile, product-centric and continuously improving ways of working Ensure reliable, secure, and resilient live digital services with strong performance outcomes Build strategic relationships across government, suppliers, and senior stakeholders Champion innovation, modern technologies, and data-driven decision-making to improve service Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
DVSA.GOV
Chief Delivery Officer
DVSA.GOV Gorseinon, Swansea
Chief Delivery Officer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Chatterton, Birmingham or Yeading. Salary: £69,501 per annum (You will also receive an additional allowance of Recruitment and Retention allowance of £15,000 per annum. Therefore, your total earnings will be £84,501) Vacancy Type: Permanent, Full Timeor Part Time Closing Date: Tuesday 30th June 2026 The Chief Delivery Officer is a key Digital and Data leader in DVSA, who is accountable for developing and delivering against DVSA s digital delivery strategy and capability and ensuring a focus on enhancing end-user experiences. Alongside the Director of Digital & Data (D&D), Chief Security, Data and Technology Officers, they will collectively lead a function of talented and ambitious individuals to drive digital transformation at DVSA. Every service DVSA delivers either is or is becoming digitally enabled, from the applications and processes for driving and vehicle tests accessed by millions of GB citizens and businesses every year right through to internal applications for internal users. Leading a growing team of around 70 FTE, covering a wide range of digital disciplines such as Business Analysts, Service Designers User Research and Delivery professional, the role holder has c8 direct reports and manages £50m run (RDEL) budget and £10m of capital (CDEL) pa. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Lead DVSA s digital delivery function, shaping strategy, capability, and culture to deliver high-quality, user-focused services at national scale. Oversee large multidisciplinary teams, major budgets, and a complex portfolio of digital services used by millions. Drive transformation to agile, product-centric delivery, improve performance and resilience, and champion innovation. Build strong partnerships across government and suppliers to deliver efficient, secure, and continuously improving digital services that meet user and business needs. Your responsibilities will include, but aren t limited to: Lead DVSA s Digital & Data delivery function, setting strategy, vision, and direction Deliver large-scale, user-focused digital services used by millions annually Lead and develop multidisciplinary teams across engineering, design, and analysis Manage significant budgets and complex delivery portfolios Drive transformation to agile, product-centric and continuously improving ways of working Ensure reliable, secure, and resilient live digital services with strong performance outcomes Build strategic relationships across government, suppliers, and senior stakeholders Champion innovation, modern technologies, and data-driven decision-making to improve service Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Jun 24, 2026
Full time
Chief Delivery Officer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Chatterton, Birmingham or Yeading. Salary: £69,501 per annum (You will also receive an additional allowance of Recruitment and Retention allowance of £15,000 per annum. Therefore, your total earnings will be £84,501) Vacancy Type: Permanent, Full Timeor Part Time Closing Date: Tuesday 30th June 2026 The Chief Delivery Officer is a key Digital and Data leader in DVSA, who is accountable for developing and delivering against DVSA s digital delivery strategy and capability and ensuring a focus on enhancing end-user experiences. Alongside the Director of Digital & Data (D&D), Chief Security, Data and Technology Officers, they will collectively lead a function of talented and ambitious individuals to drive digital transformation at DVSA. Every service DVSA delivers either is or is becoming digitally enabled, from the applications and processes for driving and vehicle tests accessed by millions of GB citizens and businesses every year right through to internal applications for internal users. Leading a growing team of around 70 FTE, covering a wide range of digital disciplines such as Business Analysts, Service Designers User Research and Delivery professional, the role holder has c8 direct reports and manages £50m run (RDEL) budget and £10m of capital (CDEL) pa. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Lead DVSA s digital delivery function, shaping strategy, capability, and culture to deliver high-quality, user-focused services at national scale. Oversee large multidisciplinary teams, major budgets, and a complex portfolio of digital services used by millions. Drive transformation to agile, product-centric delivery, improve performance and resilience, and champion innovation. Build strong partnerships across government and suppliers to deliver efficient, secure, and continuously improving digital services that meet user and business needs. Your responsibilities will include, but aren t limited to: Lead DVSA s Digital & Data delivery function, setting strategy, vision, and direction Deliver large-scale, user-focused digital services used by millions annually Lead and develop multidisciplinary teams across engineering, design, and analysis Manage significant budgets and complex delivery portfolios Drive transformation to agile, product-centric and continuously improving ways of working Ensure reliable, secure, and resilient live digital services with strong performance outcomes Build strategic relationships across government, suppliers, and senior stakeholders Champion innovation, modern technologies, and data-driven decision-making to improve service Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Tagged Resources Ltd
Designer
Tagged Resources Ltd
The Company: A fantastic opportunity has arisen for a Designer to join an exciting and dynamic company who design and manufacture ladies, mens and childrens accessories for the UK high street retailers. The Role: Reporting to the Senior Designer. Designing and drawing the new spring-summer collections from concept to development for ladies, mens and childrens eyewear. Style, trend forecasting and research. Trends analysis and creating mood boards to translate the season themes into trends presentations for internal use as well as customers presentations. Working with account managers to identify relevant trends for customers and ensure these are translated into the product. Supporting product development through drawings, sampling and briefing. Liaising with factories in the Far East. Skills Required: Must have 3 years of relevant and proven industry experience. Essential - InDesign, Illustrator and Photoshop. (3d software would be beneficial) Genuine passion for accessories and fashion design. Style and trend forecasting skills. Understanding of graphic design and presentation skills. Proactive and problem solving. Meticulous with a keen eye for detail. Team player and enthusiastic. Exceptional organisational skills, ability to multi-task, prioritise and think ahead. Ability to work under pressure caused by seasonal concentration of activity. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Jun 24, 2026
Full time
The Company: A fantastic opportunity has arisen for a Designer to join an exciting and dynamic company who design and manufacture ladies, mens and childrens accessories for the UK high street retailers. The Role: Reporting to the Senior Designer. Designing and drawing the new spring-summer collections from concept to development for ladies, mens and childrens eyewear. Style, trend forecasting and research. Trends analysis and creating mood boards to translate the season themes into trends presentations for internal use as well as customers presentations. Working with account managers to identify relevant trends for customers and ensure these are translated into the product. Supporting product development through drawings, sampling and briefing. Liaising with factories in the Far East. Skills Required: Must have 3 years of relevant and proven industry experience. Essential - InDesign, Illustrator and Photoshop. (3d software would be beneficial) Genuine passion for accessories and fashion design. Style and trend forecasting skills. Understanding of graphic design and presentation skills. Proactive and problem solving. Meticulous with a keen eye for detail. Team player and enthusiastic. Exceptional organisational skills, ability to multi-task, prioritise and think ahead. Ability to work under pressure caused by seasonal concentration of activity. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Adecco
Service Designer
Adecco City, London
Lead Service Designer Contract 6 Months Hybrid Working - couple times per month in either London, Bristol or Warwick Market day rates inside IR35 via umbrella Are you a passionate Service Design leader ready to make a significant impact? Our client is looking for a Lead Service Designer to drive customer-centric design in a dynamic, multi-product environment. This is your chance to lead a talented team, transform service design processes, and enhance customer experiences across the board! What You'll Do: In this senior, hands-on role, you'll be at the forefront of evolving our service design function from conceptual frameworks to fully operational delivery. Here's what you'll be focusing on: Leadership & Delivery: - Lead a dedicated service design team (4-8 members) and assist the Service Lead in daily operations. - Align multiple product teams currently working in silos to foster collaboration. Service Design Implementation: - Develop and refine end-to-end customer journeys. - Guide teams to create product-specific journeys that reflect a unified service vision. Customer Insight & Strategy: - Translate customer insights into actionable delivery requirements. - Balance customer desirability, technical feasibility, and business viability to prioritise needs effectively. Stakeholder Engagement: - Collaborate closely with product teams, workstream teams, senior leadership, and external stakeholders. - Facilitate workshops to drive cross-team collaboration. Embedding & Capability Building: - Integrate the customer voice into governance and decision-making frameworks. - Coach teams in service design practises and lead workshops. Monitoring & Continuous Improvement: - Establish frameworks for ongoing evaluation and iteration beyond the initial contract. Key Skills & Experience: We are looking for someone who has: Strong service design leadership experience, ideally at a Lead level. Proven ability to implement service design in complex environments. Expertise in customer journey mapping and translating insights into delivery requirements. Excellent stakeholder management and influencing skills. Strong facilitation and workshop design capabilities. Experience in fast-paced and ambiguous environments. Ideal Candidate Profile: The perfect candidate will be: Deeply passionate about customer advocacy. A master at cutting through complexity to create clarity. Experienced in embedding service design in large programmes. Comfortable operating at both strategic and hands-on delivery levels. Previous local authority or government industry exposure If you are ready to embrace this exciting challenge and make a real difference, we would love to hear from you! Apply now to join our vibrant team and help shape exceptional customer experiences! Let's create value together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 24, 2026
Contractor
Lead Service Designer Contract 6 Months Hybrid Working - couple times per month in either London, Bristol or Warwick Market day rates inside IR35 via umbrella Are you a passionate Service Design leader ready to make a significant impact? Our client is looking for a Lead Service Designer to drive customer-centric design in a dynamic, multi-product environment. This is your chance to lead a talented team, transform service design processes, and enhance customer experiences across the board! What You'll Do: In this senior, hands-on role, you'll be at the forefront of evolving our service design function from conceptual frameworks to fully operational delivery. Here's what you'll be focusing on: Leadership & Delivery: - Lead a dedicated service design team (4-8 members) and assist the Service Lead in daily operations. - Align multiple product teams currently working in silos to foster collaboration. Service Design Implementation: - Develop and refine end-to-end customer journeys. - Guide teams to create product-specific journeys that reflect a unified service vision. Customer Insight & Strategy: - Translate customer insights into actionable delivery requirements. - Balance customer desirability, technical feasibility, and business viability to prioritise needs effectively. Stakeholder Engagement: - Collaborate closely with product teams, workstream teams, senior leadership, and external stakeholders. - Facilitate workshops to drive cross-team collaboration. Embedding & Capability Building: - Integrate the customer voice into governance and decision-making frameworks. - Coach teams in service design practises and lead workshops. Monitoring & Continuous Improvement: - Establish frameworks for ongoing evaluation and iteration beyond the initial contract. Key Skills & Experience: We are looking for someone who has: Strong service design leadership experience, ideally at a Lead level. Proven ability to implement service design in complex environments. Expertise in customer journey mapping and translating insights into delivery requirements. Excellent stakeholder management and influencing skills. Strong facilitation and workshop design capabilities. Experience in fast-paced and ambiguous environments. Ideal Candidate Profile: The perfect candidate will be: Deeply passionate about customer advocacy. A master at cutting through complexity to create clarity. Experienced in embedding service design in large programmes. Comfortable operating at both strategic and hands-on delivery levels. Previous local authority or government industry exposure If you are ready to embrace this exciting challenge and make a real difference, we would love to hear from you! Apply now to join our vibrant team and help shape exceptional customer experiences! Let's create value together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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