Estate Business Partner (Operational Delivery & Alignment) Location: Cambridge (Hybrid / Regional) Remuneration: 62,728 - 66,537 + Premier Pension & Outstanding Benefits The Opportunity: Driving Operational Alignment Across a World-Class Portfolio In a complex matrix environment encompassing both cutting-edge research laboratories and historic assets, the success of an estate relies entirely on seamless operational alignment. This role offers a significant opportunity to take functional ownership of the strategic liaison between academic operations and estate service delivery for a landmark Cambridge portfolio. Working closely with senior professional service leads and administrative heads (School Secretaries), you will be the driving force behind the local implementation of new Estate initiatives, utilising occupancy data and service insights to ensure the physical portfolio directly enables world-changing research and education. The Ideal Profile This role is designed for a consultative property or asset management professional who combines technical estate literacy with exceptional relationship-building capability. You are comfortable navigating consensus-driven environments where success is achieved through influence rather than direct decree. Whether you are an experienced Senior FM, Property Manager, or Estates Programme Lead from a public sector, corporate real estate, or consultancy background, you will bring: A strong professional background in a technically focused discipline such as Facilities Management, Surveying, Engineering, or Capital Programme Delivery. Proven success in a high-level client-facing or advisory role, with a natural ability to manage diverse and demanding stakeholder expectations. Practical experience in change management or the delivery of technical services across a varied, multi-site property portfolio. The analytical capability to interpret occupancy data and translate it into practical, long-term estate solutions. The Role: Strategic Liaison & Framework Delivery Operating as a critical Estates partner, you will bridge the gap between high-level estate policy and localised departmental operations. You will be a leader in; Strategic Stakeholder Partnership: Forging collaborative, high-trust relationships with School Secretaries and academic leaders to align long-term departmental needs with broader institutional estate objectives. Programme Implementation & Change: Acting as the primary operational ambassador for complex change initiatives, including space optimisation, sustainability targets, and occupancy efficiency frameworks. Service Performance Oversight: Monitoring the quality and efficiency of technical estate services across your designated portfolio, using occupant feedback to drive continuous improvement in building performance and supplier delivery. Data-Led Space Assurance: Interpreting space management and occupancy monitoring data to advise senior stakeholders on capacity planning, helping departments make informed, analytical decisions about resource allocation. Why Apply Through Me? This appointment is being managed by a specialist with 25 years of experience in senior real estate and estates governance roles within the Cambridge market. I provide a discreet, highly consultative service, giving you deep-dive context on the departmental dynamics and the operational lifecycle of the estate that is not available in the public domain.
Jun 14, 2026
Full time
Estate Business Partner (Operational Delivery & Alignment) Location: Cambridge (Hybrid / Regional) Remuneration: 62,728 - 66,537 + Premier Pension & Outstanding Benefits The Opportunity: Driving Operational Alignment Across a World-Class Portfolio In a complex matrix environment encompassing both cutting-edge research laboratories and historic assets, the success of an estate relies entirely on seamless operational alignment. This role offers a significant opportunity to take functional ownership of the strategic liaison between academic operations and estate service delivery for a landmark Cambridge portfolio. Working closely with senior professional service leads and administrative heads (School Secretaries), you will be the driving force behind the local implementation of new Estate initiatives, utilising occupancy data and service insights to ensure the physical portfolio directly enables world-changing research and education. The Ideal Profile This role is designed for a consultative property or asset management professional who combines technical estate literacy with exceptional relationship-building capability. You are comfortable navigating consensus-driven environments where success is achieved through influence rather than direct decree. Whether you are an experienced Senior FM, Property Manager, or Estates Programme Lead from a public sector, corporate real estate, or consultancy background, you will bring: A strong professional background in a technically focused discipline such as Facilities Management, Surveying, Engineering, or Capital Programme Delivery. Proven success in a high-level client-facing or advisory role, with a natural ability to manage diverse and demanding stakeholder expectations. Practical experience in change management or the delivery of technical services across a varied, multi-site property portfolio. The analytical capability to interpret occupancy data and translate it into practical, long-term estate solutions. The Role: Strategic Liaison & Framework Delivery Operating as a critical Estates partner, you will bridge the gap between high-level estate policy and localised departmental operations. You will be a leader in; Strategic Stakeholder Partnership: Forging collaborative, high-trust relationships with School Secretaries and academic leaders to align long-term departmental needs with broader institutional estate objectives. Programme Implementation & Change: Acting as the primary operational ambassador for complex change initiatives, including space optimisation, sustainability targets, and occupancy efficiency frameworks. Service Performance Oversight: Monitoring the quality and efficiency of technical estate services across your designated portfolio, using occupant feedback to drive continuous improvement in building performance and supplier delivery. Data-Led Space Assurance: Interpreting space management and occupancy monitoring data to advise senior stakeholders on capacity planning, helping departments make informed, analytical decisions about resource allocation. Why Apply Through Me? This appointment is being managed by a specialist with 25 years of experience in senior real estate and estates governance roles within the Cambridge market. I provide a discreet, highly consultative service, giving you deep-dive context on the departmental dynamics and the operational lifecycle of the estate that is not available in the public domain.
Gill Cooke Personnel Ltd T/A The Recruitment Group
Witney, Oxfordshire
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team. The Role Working closely with the external sales team, you will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination. You will communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently. Key Responsibilities . Respond to incoming customer calls, emails, and website live chat enquiries . Provide support regarding orders, returns, shipments, and product information . Prepare quotations for parts, spare kits, and standard products . Process and enter customer orders accurately . Verify product availability, pricing, and shipping details . Liaise with customers regarding shipment updates and delivery times . Work closely with internal departments and external sales colleagues . Use SAP and CRM systems to manage customer and sales information . Provide occasional support for warehouse activities when required Skills & Experience . Previous customer service or sales support experience, ideally within manufacturing or engineering . Experience using SAP, Salesforce CRM, and Microsoft Office is advantageous . Strong communication skills with excellent telephone manner . Highly organised with strong attention to detail . Customer-focused with the ability to build positive working relationships . Able to work effectively across different teams and departments If you are an organised and motivated individual who enjoys delivering excellent customer service, we would love to hear from you. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection
Jun 14, 2026
Full time
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team. The Role Working closely with the external sales team, you will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination. You will communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently. Key Responsibilities . Respond to incoming customer calls, emails, and website live chat enquiries . Provide support regarding orders, returns, shipments, and product information . Prepare quotations for parts, spare kits, and standard products . Process and enter customer orders accurately . Verify product availability, pricing, and shipping details . Liaise with customers regarding shipment updates and delivery times . Work closely with internal departments and external sales colleagues . Use SAP and CRM systems to manage customer and sales information . Provide occasional support for warehouse activities when required Skills & Experience . Previous customer service or sales support experience, ideally within manufacturing or engineering . Experience using SAP, Salesforce CRM, and Microsoft Office is advantageous . Strong communication skills with excellent telephone manner . Highly organised with strong attention to detail . Customer-focused with the ability to build positive working relationships . Able to work effectively across different teams and departments If you are an organised and motivated individual who enjoys delivering excellent customer service, we would love to hear from you. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection
Pay: From 12.71 Job Description: Customer Service Advisor Location: North Baddesley, near Southampton Pay: 12.71 per hour Hours: Flexible shift pattern - 5 x 8-hour shifts per week, Monday to Sunday V3 Recruitment are working with our client, a rapidly growing outdoor brand based near Southampton, who are looking for Customer Service Advisors to join their friendly and dynamic team. This is a fantastic opportunity for someone with a passion for customer service and an interest in outdoor and camping products. You will develop in-depth knowledge of their product range, enabling you to confidently support both potential and existing customers with their enquiries. You will be communicating with customers across multiple channels including phone, WhatsApp, Facebook Messenger, Instagram DMs, email, and SMS, using a digital ticketing system (Gorgias). Key Responsibilities Respond to customer enquiries across multiple channels via the Gorgias ticketing system Provide clear, helpful, and high-quality responses to ensure customer issues are resolved efficiently Follow standard processes for returns, exchanges, and general customer support Work a variety of shifts, including evenings and weekends Adapt quickly to new processes and changes within the business Work collaboratively with the team to maintain and improve the company's 4.7/Excellent Trustpilot rating Ideal Candidate We are looking for motivated individuals who are enthusiastic about the outdoors and enjoy helping others. You will be detail-oriented, process-driven, and take pride in delivering excellent customer service. You will ideally have experience in: Delivering high-quality customer service across multiple channels Working towards KPIs and CSAT targets Using customer service or ticketing platforms such as Zendesk or Freshdesk (experience with Gorgias is a bonus) What We Offer 12.71 per hour, increasing in April Flexible shift patterns - 5 x 8-hour shifts per week Weekends: 9am - 5pm Evening shifts up to 10pm (worked from home) Free on-site parking in North Baddesley Fully stocked office kitchen with tea, coffee, biscuits, and fruit What You'll Love About Working Here Casual dress code Opportunity to borrow products from the full tent range Friends and family discount Relaxed and friendly company culture Chance to be part of a fast-growing business with global expansion plans Regular team socials and product testing opportunities from February onwards If this sounds like the right role for you, apply today! Job Types: Full-time, Temporary Work Location: In person
Jun 14, 2026
Seasonal
Pay: From 12.71 Job Description: Customer Service Advisor Location: North Baddesley, near Southampton Pay: 12.71 per hour Hours: Flexible shift pattern - 5 x 8-hour shifts per week, Monday to Sunday V3 Recruitment are working with our client, a rapidly growing outdoor brand based near Southampton, who are looking for Customer Service Advisors to join their friendly and dynamic team. This is a fantastic opportunity for someone with a passion for customer service and an interest in outdoor and camping products. You will develop in-depth knowledge of their product range, enabling you to confidently support both potential and existing customers with their enquiries. You will be communicating with customers across multiple channels including phone, WhatsApp, Facebook Messenger, Instagram DMs, email, and SMS, using a digital ticketing system (Gorgias). Key Responsibilities Respond to customer enquiries across multiple channels via the Gorgias ticketing system Provide clear, helpful, and high-quality responses to ensure customer issues are resolved efficiently Follow standard processes for returns, exchanges, and general customer support Work a variety of shifts, including evenings and weekends Adapt quickly to new processes and changes within the business Work collaboratively with the team to maintain and improve the company's 4.7/Excellent Trustpilot rating Ideal Candidate We are looking for motivated individuals who are enthusiastic about the outdoors and enjoy helping others. You will be detail-oriented, process-driven, and take pride in delivering excellent customer service. You will ideally have experience in: Delivering high-quality customer service across multiple channels Working towards KPIs and CSAT targets Using customer service or ticketing platforms such as Zendesk or Freshdesk (experience with Gorgias is a bonus) What We Offer 12.71 per hour, increasing in April Flexible shift patterns - 5 x 8-hour shifts per week Weekends: 9am - 5pm Evening shifts up to 10pm (worked from home) Free on-site parking in North Baddesley Fully stocked office kitchen with tea, coffee, biscuits, and fruit What You'll Love About Working Here Casual dress code Opportunity to borrow products from the full tent range Friends and family discount Relaxed and friendly company culture Chance to be part of a fast-growing business with global expansion plans Regular team socials and product testing opportunities from February onwards If this sounds like the right role for you, apply today! Job Types: Full-time, Temporary Work Location: In person
We are looking for an experienced Pensions lawyer (8 yr PQE+) to join our team. You will join a friendly, inclusive team with considerable support at the senior level. With a pensions presence in Birmingham, Manchester, Milton Keynes the Thames Valley and Solent, you would work with us across national lines on a varied caseload. We'll be looking to this candidate to integrate into our collaborative way of working and to offer supervision to more junior members of the team. The successful candidate will work alongside the partners of the team on key clients to deliver ongoing advisory support, project work, including risk transfer projects, as well as drafting detailed deeds and other documents. You will have experience sufficient to support the delivery of pensions advice on day-to-day matters and also complex one-off projects, with the ability to manage your own workload advising clients. We would expect the successful candidate to be a self-starter able to meet deadlines and be up to date with pensions law. We place a lot of belief in culture and community, and genuinely think we have something different to offer you at Shoosmiths. This is reflected in everything we say and do from our use of technology to enable effective cross-office working, to our team spirit and culture. We strive to create an inclusive and supportive workplace where employees can be themselves. We are proud of our active employee networks, the establishment of our Shadow Board and initiatives such as reciprocal mentoring and inclusive leadership training to bring diverse perspectives and recommendations to our leadership team and to the firm as a whole. The team Our 6 Partner strong highly regarded national pensions team offers a specialist practice combining high quality advice and support whilst offering good value to clients. We are personable and client centred in everything we do. We encounter many pension schemes with similar problems and concerns, whilst recognising that each scheme is unique. We pride ourselves on providing tailored and practical advice. We advise in relation to a wide range of occupational pension schemes, both defined benefit and defined contribution and ranging from £1m to more than £2 billion in size. Our clients consist predominantly of pension scheme trustees and medium to large corporates (many of whom are well known household names) and other entities including public bodies, SMEs, charities and trade unions. Please note the PQE suggested in this advert is a guide only and does not preclude those with more or less experience applying for the role. The firm Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world's most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve 'Platinum Standard' Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits. "Apply Now" to fill the application form on our Careers website and review the Benefits package.
Jun 14, 2026
Full time
We are looking for an experienced Pensions lawyer (8 yr PQE+) to join our team. You will join a friendly, inclusive team with considerable support at the senior level. With a pensions presence in Birmingham, Manchester, Milton Keynes the Thames Valley and Solent, you would work with us across national lines on a varied caseload. We'll be looking to this candidate to integrate into our collaborative way of working and to offer supervision to more junior members of the team. The successful candidate will work alongside the partners of the team on key clients to deliver ongoing advisory support, project work, including risk transfer projects, as well as drafting detailed deeds and other documents. You will have experience sufficient to support the delivery of pensions advice on day-to-day matters and also complex one-off projects, with the ability to manage your own workload advising clients. We would expect the successful candidate to be a self-starter able to meet deadlines and be up to date with pensions law. We place a lot of belief in culture and community, and genuinely think we have something different to offer you at Shoosmiths. This is reflected in everything we say and do from our use of technology to enable effective cross-office working, to our team spirit and culture. We strive to create an inclusive and supportive workplace where employees can be themselves. We are proud of our active employee networks, the establishment of our Shadow Board and initiatives such as reciprocal mentoring and inclusive leadership training to bring diverse perspectives and recommendations to our leadership team and to the firm as a whole. The team Our 6 Partner strong highly regarded national pensions team offers a specialist practice combining high quality advice and support whilst offering good value to clients. We are personable and client centred in everything we do. We encounter many pension schemes with similar problems and concerns, whilst recognising that each scheme is unique. We pride ourselves on providing tailored and practical advice. We advise in relation to a wide range of occupational pension schemes, both defined benefit and defined contribution and ranging from £1m to more than £2 billion in size. Our clients consist predominantly of pension scheme trustees and medium to large corporates (many of whom are well known household names) and other entities including public bodies, SMEs, charities and trade unions. Please note the PQE suggested in this advert is a guide only and does not preclude those with more or less experience applying for the role. The firm Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world's most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve 'Platinum Standard' Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits. "Apply Now" to fill the application form on our Careers website and review the Benefits package.
Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their queries via phone. Provide clear, accurate, and empathetic information about the admissions process. Ensure every customer receives a professional and supportive experience. Maintain meticulous records in compliance with data protection regulations. Shine in a high-pressure, time-sensitive environment, where every call counts! What We're Looking For: We need passionate individuals who possess: Strong customer service skills and a compassionate approach. The ability to stay calm and resilient under pressure. Fluency in spoken and written English. A keen eye for detail and a commitment to quality. Availability for the full duration of the assignment (August 10 to August 17, 2026). Proficiency in PCs and general IT systems, including Microsoft Office applications (Word, Excel, Outlook). Familiarity with higher education processes is a plus (training provided). GCSE English at grade C or above (or equivalent). The right to work in the UK. Technical Requirements: To succeed in this role, you'll need: A personal laptop or PC running Windows 11 or above (sorry, Apple devices, Chromebooks, and tablets are not compatible). Up-to-date antivirus software installed. A functioning headset (speakers not permitted). Access to a quiet, distraction-free home working environment. Ready to Make an Impact? If you're excited to assist students on their educational journey and meet the qualifications listed above, we want to hear from you! Apply now and take the first step toward a fulfilling temporary role that makes a difference. Let's create futures together! Join us and help shape the next generation of students! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 14, 2026
Seasonal
Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their queries via phone. Provide clear, accurate, and empathetic information about the admissions process. Ensure every customer receives a professional and supportive experience. Maintain meticulous records in compliance with data protection regulations. Shine in a high-pressure, time-sensitive environment, where every call counts! What We're Looking For: We need passionate individuals who possess: Strong customer service skills and a compassionate approach. The ability to stay calm and resilient under pressure. Fluency in spoken and written English. A keen eye for detail and a commitment to quality. Availability for the full duration of the assignment (August 10 to August 17, 2026). Proficiency in PCs and general IT systems, including Microsoft Office applications (Word, Excel, Outlook). Familiarity with higher education processes is a plus (training provided). GCSE English at grade C or above (or equivalent). The right to work in the UK. Technical Requirements: To succeed in this role, you'll need: A personal laptop or PC running Windows 11 or above (sorry, Apple devices, Chromebooks, and tablets are not compatible). Up-to-date antivirus software installed. A functioning headset (speakers not permitted). Access to a quiet, distraction-free home working environment. Ready to Make an Impact? If you're excited to assist students on their educational journey and meet the qualifications listed above, we want to hear from you! Apply now and take the first step toward a fulfilling temporary role that makes a difference. Let's create futures together! Join us and help shape the next generation of students! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
We are looking for an experienced Pensions lawyer (8 yr PQE+) to join our team. You will join a friendly, inclusive team with considerable support at the senior level. With a pensions presence in Birmingham, Manchester, Milton Keynes the Thames Valley and Solent, you would work with us across national lines on a varied caseload. We'll be looking to this candidate to integrate into our collaborative way of working and to offer supervision to more junior members of the team. The successful candidate will work alongside the partners of the team on key clients to deliver ongoing advisory support, project work, including risk transfer projects, as well as drafting detailed deeds and other documents. You will have experience sufficient to support the delivery of pensions advice on day-to-day matters and also complex one-off projects, with the ability to manage your own workload advising clients. We would expect the successful candidate to be a self-starter able to meet deadlines and be up to date with pensions law. We place a lot of belief in culture and community, and genuinely think we have something different to offer you at Shoosmiths. This is reflected in everything we say and do from our use of technology to enable effective cross-office working, to our team spirit and culture. We strive to create an inclusive and supportive workplace where employees can be themselves. We are proud of our active employee networks, the establishment of our Shadow Board and initiatives such as reciprocal mentoring and inclusive leadership training to bring diverse perspectives and recommendations to our leadership team and to the firm as a whole. The team Our 6 Partner strong highly regarded national pensions team offers a specialist practice combining high quality advice and support whilst offering good value to clients. We are personable and client centred in everything we do. We encounter many pension schemes with similar problems and concerns, whilst recognising that each scheme is unique. We pride ourselves on providing tailored and practical advice. We advise in relation to a wide range of occupational pension schemes, both defined benefit and defined contribution and ranging from £1m to more than £2 billion in size. Our clients consist predominantly of pension scheme trustees and medium to large corporates (many of whom are well known household names) and other entities including public bodies, SMEs, charities and trade unions. Please note the PQE suggested in this advert is a guide only and does not preclude those with more or less experience applying for the role. The firm Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world's most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve 'Platinum Standard' Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits. "Apply Now" to fill the application form on our Careers website and review the Benefits package.
Jun 14, 2026
Full time
We are looking for an experienced Pensions lawyer (8 yr PQE+) to join our team. You will join a friendly, inclusive team with considerable support at the senior level. With a pensions presence in Birmingham, Manchester, Milton Keynes the Thames Valley and Solent, you would work with us across national lines on a varied caseload. We'll be looking to this candidate to integrate into our collaborative way of working and to offer supervision to more junior members of the team. The successful candidate will work alongside the partners of the team on key clients to deliver ongoing advisory support, project work, including risk transfer projects, as well as drafting detailed deeds and other documents. You will have experience sufficient to support the delivery of pensions advice on day-to-day matters and also complex one-off projects, with the ability to manage your own workload advising clients. We would expect the successful candidate to be a self-starter able to meet deadlines and be up to date with pensions law. We place a lot of belief in culture and community, and genuinely think we have something different to offer you at Shoosmiths. This is reflected in everything we say and do from our use of technology to enable effective cross-office working, to our team spirit and culture. We strive to create an inclusive and supportive workplace where employees can be themselves. We are proud of our active employee networks, the establishment of our Shadow Board and initiatives such as reciprocal mentoring and inclusive leadership training to bring diverse perspectives and recommendations to our leadership team and to the firm as a whole. The team Our 6 Partner strong highly regarded national pensions team offers a specialist practice combining high quality advice and support whilst offering good value to clients. We are personable and client centred in everything we do. We encounter many pension schemes with similar problems and concerns, whilst recognising that each scheme is unique. We pride ourselves on providing tailored and practical advice. We advise in relation to a wide range of occupational pension schemes, both defined benefit and defined contribution and ranging from £1m to more than £2 billion in size. Our clients consist predominantly of pension scheme trustees and medium to large corporates (many of whom are well known household names) and other entities including public bodies, SMEs, charities and trade unions. Please note the PQE suggested in this advert is a guide only and does not preclude those with more or less experience applying for the role. The firm Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world's most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve 'Platinum Standard' Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits. "Apply Now" to fill the application form on our Careers website and review the Benefits package.
Job Role An exciting new opportunity has just arisen with our client who are a Tax and Wealth Management company. They are now looking to recruit a new member for their Financial Planning team. The business has a reputation for vastly increasing a Financial Advisor s earnings, production levels and profitability. Working closely on investment, pension, and estate planning, as well as providing small businesses with pension/protection advice. This business is looking to grow even further. They are looking for longevity and are willing to invest in the successful candidate to make sure the employee feels valued and can grow within the business. Key responsibilities Servicing an existing client bank and generating new opportunities Be able to assess clients financial circumstances, understand their needs and develop a comprehensive financial plan, and have the knowledge and expertise to advise on complex matters Strong communicator and relationship manager Committed to ongoing personal and professional development A candidate that has a go to attitude and able to self-generate own business leads Able to build strong relationships with both the clients and the team you will be working with. Keep up to date with financial products and legislation and comply with all industry rules and regulations. Essential Experience as a Financial advisor (Wealth Management) The equivalent of a level 4 diploma in financial planning and experience in giving pension and investment advice Looking to progress in their career and become chartered (if not already) Needs to be Flexibility/ adaptability to cope with change Needs to be computer literate, ideally used the following systems; (but not essential) Dynamic Planner Intelligent office Selecta pension Benefits Uncapped bonus potential Pension and death in service benefits after qualifying probation period Bonus payable after validation period Also, happy to look at self-employed basis Hybrid working
Jun 14, 2026
Full time
Job Role An exciting new opportunity has just arisen with our client who are a Tax and Wealth Management company. They are now looking to recruit a new member for their Financial Planning team. The business has a reputation for vastly increasing a Financial Advisor s earnings, production levels and profitability. Working closely on investment, pension, and estate planning, as well as providing small businesses with pension/protection advice. This business is looking to grow even further. They are looking for longevity and are willing to invest in the successful candidate to make sure the employee feels valued and can grow within the business. Key responsibilities Servicing an existing client bank and generating new opportunities Be able to assess clients financial circumstances, understand their needs and develop a comprehensive financial plan, and have the knowledge and expertise to advise on complex matters Strong communicator and relationship manager Committed to ongoing personal and professional development A candidate that has a go to attitude and able to self-generate own business leads Able to build strong relationships with both the clients and the team you will be working with. Keep up to date with financial products and legislation and comply with all industry rules and regulations. Essential Experience as a Financial advisor (Wealth Management) The equivalent of a level 4 diploma in financial planning and experience in giving pension and investment advice Looking to progress in their career and become chartered (if not already) Needs to be Flexibility/ adaptability to cope with change Needs to be computer literate, ideally used the following systems; (but not essential) Dynamic Planner Intelligent office Selecta pension Benefits Uncapped bonus potential Pension and death in service benefits after qualifying probation period Bonus payable after validation period Also, happy to look at self-employed basis Hybrid working
GLL is looking for a Customer service advisor at Vauxhall Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer service advisor job, it's a career. As a Customer service advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer service advisor's respond to enquiries, converting them into memberships. Customer service advisor's are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you'll do: Be the first point of call for customers. Answer incoming calls to the centre. Deal with transactions including setting up direct debits and cash handling. Handle membership enquiries, including selling memberships to customers. Deliver first-class customer service. Answer customer queries. Set up equipment. Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude. A real focus on customer service. Passion and personality. Knowledge of health and safety. Be a great team player. Good IT, literacy, numerical, and communication skills. Some experience of administration. Cash handling experience. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Jun 14, 2026
Full time
GLL is looking for a Customer service advisor at Vauxhall Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer service advisor job, it's a career. As a Customer service advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer service advisor's respond to enquiries, converting them into memberships. Customer service advisor's are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you'll do: Be the first point of call for customers. Answer incoming calls to the centre. Deal with transactions including setting up direct debits and cash handling. Handle membership enquiries, including selling memberships to customers. Deliver first-class customer service. Answer customer queries. Set up equipment. Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude. A real focus on customer service. Passion and personality. Knowledge of health and safety. Be a great team player. Good IT, literacy, numerical, and communication skills. Some experience of administration. Cash handling experience. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
A job opportunity has arisen for a Senior Tax Professional for a leading accountancy firm based in Peterborough. The firm have some degree of flexibility in the level they hire at, with Semi-Seniors to Assistant Managers being considered. In this role, personal tax is the key focus but there is opportunity for a well-rounded mixed tax role, allowing you to work on both personal and corporate tax, along with advisory work too. The role can be crafted to suit the best applicant The firm can offer hybrid working of 2 days per week from home. Career progression is quick, and they feel their focus on training and development allows most to get promotions and career movement more quickly than they will elsewhere. The client base served out of Peterborough will always be predominantly owner-managed businesses but there is a good number of large-scale clients, offering technical complexity and real size. Benefits: Competitive Salary Package Genuine work life balance Hybrid working - 2 days per week from home 25 days holiday Bank Holidays Opportunity to buy or sell up to 5 days of holiday Employee recognition awards Paid Overtime Free parking Flexible hours around core hours Annual Bonus Excellent progression opportunities Study support for professional qualifications Health insurance Responsibilities: Manage a diverse portfolio of clients including owner-managed businesses, high-net-worth individuals, families, trusts, estates, partnerships, and corporate entities, acting as a key day-to-day contact for tax matters. Prepare and review personal tax returns, corporation tax returns, trust tax returns, and associated tax computations, ensuring technical accuracy, compliance with legislation, and timely submission. Provide practical tax advice across a broad range of personal and corporate tax matters, translating complex technical issues into clear, commercially focused recommendations for clients. Support the delivery of tax advisory projects including shareholder extraction planning, succession and wealth planning, business restructures, capital gains tax planning, inheritance tax considerations, property tax matters, and transaction-related tax support. Manage HMRC correspondence and compliance matters, including responding to enquiries, handling information requests, supporting investigations and disclosures, and liaising directly with HMRC on behalf of clients. Prepare and review inheritance tax reporting, including IHT100 and IHT400 returns, and support trust and estate tax compliance and planning assignments. Advise on key corporate tax issues including capital allowances, loss relief, group relief, close company matters, s455 tax, director loan accounts, and other tax risk areas affecting owner-managed businesses. Review and oversee employment tax compliance requirements, including P11D/P11D(b), PAYE Settlement Agreements and employment-related securities reporting where applicable. Identify tax planning opportunities and additional service needs within the client portfolio Monitor client deadlines, maintain accurate records and work-in-progress, and contribute to efficient service delivery by identifying opportunities to improve processes and manage risk. Support, coach and review the work of junior team members, providing guidance on technical matters and contributing to their professional development. Maintain and develop tax technical knowledge through ongoing professional development and provide support to senior managers and partners on complex tax projects and advisory assignments.
Jun 14, 2026
Full time
A job opportunity has arisen for a Senior Tax Professional for a leading accountancy firm based in Peterborough. The firm have some degree of flexibility in the level they hire at, with Semi-Seniors to Assistant Managers being considered. In this role, personal tax is the key focus but there is opportunity for a well-rounded mixed tax role, allowing you to work on both personal and corporate tax, along with advisory work too. The role can be crafted to suit the best applicant The firm can offer hybrid working of 2 days per week from home. Career progression is quick, and they feel their focus on training and development allows most to get promotions and career movement more quickly than they will elsewhere. The client base served out of Peterborough will always be predominantly owner-managed businesses but there is a good number of large-scale clients, offering technical complexity and real size. Benefits: Competitive Salary Package Genuine work life balance Hybrid working - 2 days per week from home 25 days holiday Bank Holidays Opportunity to buy or sell up to 5 days of holiday Employee recognition awards Paid Overtime Free parking Flexible hours around core hours Annual Bonus Excellent progression opportunities Study support for professional qualifications Health insurance Responsibilities: Manage a diverse portfolio of clients including owner-managed businesses, high-net-worth individuals, families, trusts, estates, partnerships, and corporate entities, acting as a key day-to-day contact for tax matters. Prepare and review personal tax returns, corporation tax returns, trust tax returns, and associated tax computations, ensuring technical accuracy, compliance with legislation, and timely submission. Provide practical tax advice across a broad range of personal and corporate tax matters, translating complex technical issues into clear, commercially focused recommendations for clients. Support the delivery of tax advisory projects including shareholder extraction planning, succession and wealth planning, business restructures, capital gains tax planning, inheritance tax considerations, property tax matters, and transaction-related tax support. Manage HMRC correspondence and compliance matters, including responding to enquiries, handling information requests, supporting investigations and disclosures, and liaising directly with HMRC on behalf of clients. Prepare and review inheritance tax reporting, including IHT100 and IHT400 returns, and support trust and estate tax compliance and planning assignments. Advise on key corporate tax issues including capital allowances, loss relief, group relief, close company matters, s455 tax, director loan accounts, and other tax risk areas affecting owner-managed businesses. Review and oversee employment tax compliance requirements, including P11D/P11D(b), PAYE Settlement Agreements and employment-related securities reporting where applicable. Identify tax planning opportunities and additional service needs within the client portfolio Monitor client deadlines, maintain accurate records and work-in-progress, and contribute to efficient service delivery by identifying opportunities to improve processes and manage risk. Support, coach and review the work of junior team members, providing guidance on technical matters and contributing to their professional development. Maintain and develop tax technical knowledge through ongoing professional development and provide support to senior managers and partners on complex tax projects and advisory assignments.
A busy Volkswagen dealership in Yeovil is looking for an experienced Parts Advisor to join its Aftersales team. This role would suit someone with previous Parts Advisor or Automotive Aftersales experience who is confident working in a fast-paced dealership environment and delivering excellent customer service. Youll be responsible for supplying parts to both the workshop and retail customers, proc click apply for full job details
Jun 14, 2026
Full time
A busy Volkswagen dealership in Yeovil is looking for an experienced Parts Advisor to join its Aftersales team. This role would suit someone with previous Parts Advisor or Automotive Aftersales experience who is confident working in a fast-paced dealership environment and delivering excellent customer service. Youll be responsible for supplying parts to both the workshop and retail customers, proc click apply for full job details
One of the North's leading firms of chartered accountants and business advisors, offering an extensive range of corporate, personal and specialist services, and employing c.1,000 staff, is keen to recruit a new Business Advisory Senior to its growing Newcastle office to focus on accounts preparation and liaise with audit and tax staff to meet relevant client deadlines. As Business Advisory Senior you act as clients' accounts function (year-end and management accounts, corporate and personal tax returns, VAT returns, budgets and forecasts for selected clients), with responsibilities including: Ensuring that allocated Business Advisory work is handled effectively and correctly from start to finish Preparation of draft accounts for review from client records, clearance of review points and finalising of accounts Initial preparation of business and personal tax computations Arrange the timing of tax and other business line work with the manager responsible for the client Engage with the relationship manager and specialist staff from other business lines, when required, to gain a good understanding of client businesses Liaise with client staff while on the client's premises, building effective relationships, maintaining confidentiality and informing of progress and issues Monitor budgeted versus actual time spent, flagging up issues and overruns to the manager on a timely basis Complete accounts files and all required documentation As Business Advisory Senior you'll need: A background in public practice as an Accounts Senior, Business Advisory Senior or Assistant Qualified or near to completing AAT, CA, ACCA or equivalent qualification/experience Strong IT skills and experience in using accounting packages. Good working knowledge of clients' accounting systems such as Sage, Xero and QuickBooks Tax experience would be an advantage Rewards & Benefits: Basic salary of £30,000 - £40,000 and competitive benefits package Full time Permanent Excellent training, support and career development opportunities Attractive city centre office and flexible working Please note: - To secure maximum pay/rewards, you must possess all outlined experience, skills, knowledge and relevant qualifications. - High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. - Candidates must have the right to work in the UK permanently and without any restrictions - there is no visa sponsorship on offer for this role.
Jun 14, 2026
Full time
One of the North's leading firms of chartered accountants and business advisors, offering an extensive range of corporate, personal and specialist services, and employing c.1,000 staff, is keen to recruit a new Business Advisory Senior to its growing Newcastle office to focus on accounts preparation and liaise with audit and tax staff to meet relevant client deadlines. As Business Advisory Senior you act as clients' accounts function (year-end and management accounts, corporate and personal tax returns, VAT returns, budgets and forecasts for selected clients), with responsibilities including: Ensuring that allocated Business Advisory work is handled effectively and correctly from start to finish Preparation of draft accounts for review from client records, clearance of review points and finalising of accounts Initial preparation of business and personal tax computations Arrange the timing of tax and other business line work with the manager responsible for the client Engage with the relationship manager and specialist staff from other business lines, when required, to gain a good understanding of client businesses Liaise with client staff while on the client's premises, building effective relationships, maintaining confidentiality and informing of progress and issues Monitor budgeted versus actual time spent, flagging up issues and overruns to the manager on a timely basis Complete accounts files and all required documentation As Business Advisory Senior you'll need: A background in public practice as an Accounts Senior, Business Advisory Senior or Assistant Qualified or near to completing AAT, CA, ACCA or equivalent qualification/experience Strong IT skills and experience in using accounting packages. Good working knowledge of clients' accounting systems such as Sage, Xero and QuickBooks Tax experience would be an advantage Rewards & Benefits: Basic salary of £30,000 - £40,000 and competitive benefits package Full time Permanent Excellent training, support and career development opportunities Attractive city centre office and flexible working Please note: - To secure maximum pay/rewards, you must possess all outlined experience, skills, knowledge and relevant qualifications. - High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. - Candidates must have the right to work in the UK permanently and without any restrictions - there is no visa sponsorship on offer for this role.
This permanent role has a starting salary of 33,552 per annum, based on a 36-hour working week. We have a great opportunity for an Early Help Schools Advisor to join our fantastic Early Help Partnership Team based in east Surrey at our Reigate office, Woodhatch. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office, traveling around the county visiting schools and attending meetings, and working from home. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service, plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role We are seeking a skilled, and knowledgeable Early Help Schools Advisor to join our committed team. In this rewarding role, you will support schools to deliver effective early help for children and families, aligned with Surrey's Continuum of Support, which is a framework used across the county to help professionals understand levels of need for children, young people and families, and to ensure they receive the right support at the right time. It promotes early intervention, shared responsibility and proportionate responses, with the aim of preventing issues from escalating wherever possible. As an Early Help Schools Advisor, you will play a vital role in helping schools provide the right support at the right time for children, young people and their families. Acting as a trusted link between schools and the Council, you will offer expert advice and guidance on Families First, Surrey's Continuum of Support and holistic early help approaches, helping to prevent issues from escalating to statutory services. You will work alongside schools to support them to identify risks and opportunities early, supporting the school to coordinate appropriate support and escalating concerns where necessary to secure timely, positive outcomes for families. You will work collaboratively with a wide range of partners, supporting and empowering school staff to complete effective early help assessments and develop high-quality plans. This will include attending Team Around the Family meetings where required, contributing to joined-up planning and delivery. You will also deliver early help training, share best practice and maintain accurate records and systems to monitor impact and service delivery-ensuring children and families receive consistent, well-coordinated support that makes a real difference. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: Good knowledge of the Early Help Assessment process and attending a team around the family together with experience of working with children and families Experience of delivering training High level verbal and written communication skills Good IT skills Experience of building and maintaining successful working relationships and a commitment to working in partnership to support our children, young people and families Ability to plan your workload using your own initiative To apply, we request that you submit a CV and answer the following 4 questions: Please briefly describe your experience of using an Early Help (or similar) assessment framework, including your involvement in a Team Around the Family and the outcomes achieved. Please give an example of how you have supported school staff or other professionals to identify needs and apply a continuum of support. Please describe a situation where you worked with partner agencies to coordinate support for a child or family, including how you managed risk and ensured actions were delivered on time. Please outline your experience of delivering training or guidance to professionals, including how you communicate effectively, use IT/recording systems, and manage your workload. The job advert closes at 23:59 on 10/05/2026 with interviews planned to follow. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 14, 2026
Full time
This permanent role has a starting salary of 33,552 per annum, based on a 36-hour working week. We have a great opportunity for an Early Help Schools Advisor to join our fantastic Early Help Partnership Team based in east Surrey at our Reigate office, Woodhatch. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office, traveling around the county visiting schools and attending meetings, and working from home. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service, plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role We are seeking a skilled, and knowledgeable Early Help Schools Advisor to join our committed team. In this rewarding role, you will support schools to deliver effective early help for children and families, aligned with Surrey's Continuum of Support, which is a framework used across the county to help professionals understand levels of need for children, young people and families, and to ensure they receive the right support at the right time. It promotes early intervention, shared responsibility and proportionate responses, with the aim of preventing issues from escalating wherever possible. As an Early Help Schools Advisor, you will play a vital role in helping schools provide the right support at the right time for children, young people and their families. Acting as a trusted link between schools and the Council, you will offer expert advice and guidance on Families First, Surrey's Continuum of Support and holistic early help approaches, helping to prevent issues from escalating to statutory services. You will work alongside schools to support them to identify risks and opportunities early, supporting the school to coordinate appropriate support and escalating concerns where necessary to secure timely, positive outcomes for families. You will work collaboratively with a wide range of partners, supporting and empowering school staff to complete effective early help assessments and develop high-quality plans. This will include attending Team Around the Family meetings where required, contributing to joined-up planning and delivery. You will also deliver early help training, share best practice and maintain accurate records and systems to monitor impact and service delivery-ensuring children and families receive consistent, well-coordinated support that makes a real difference. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: Good knowledge of the Early Help Assessment process and attending a team around the family together with experience of working with children and families Experience of delivering training High level verbal and written communication skills Good IT skills Experience of building and maintaining successful working relationships and a commitment to working in partnership to support our children, young people and families Ability to plan your workload using your own initiative To apply, we request that you submit a CV and answer the following 4 questions: Please briefly describe your experience of using an Early Help (or similar) assessment framework, including your involvement in a Team Around the Family and the outcomes achieved. Please give an example of how you have supported school staff or other professionals to identify needs and apply a continuum of support. Please describe a situation where you worked with partner agencies to coordinate support for a child or family, including how you managed risk and ensured actions were delivered on time. Please outline your experience of delivering training or guidance to professionals, including how you communicate effectively, use IT/recording systems, and manage your workload. The job advert closes at 23:59 on 10/05/2026 with interviews planned to follow. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Join Our Team as a Customer Resolutions Advisor! Are you passionate about making a difference? Do you have a knack for problem-solving and a love for helping others? If so, we have the perfect opportunity for you! We're on the lookout for a dedicated Customer Resolutions Advisor to join our dynamic team in Chelmsford. What's in it for you? A permanent position in the Public Sector . A chance to contribute to meaningful projects that make a real impact in our community. A supportive and friendly work environment where your ideas are valued. Opportunities for personal and professional growth. Your Role: As a Customer Resolutions Advisor, you'll be the friendly voice of our organisation. Your main goal? To ensure that every customer interaction is positive and productive! Here's what you'll be up to: Resolving customer inquiries and complaints swiftly and effectively. Providing accurate information and guidance to help customers navigate our services. Collaborating with team members to enhance customer experience and service delivery. Keeping detailed records of customer interactions and following up as necessary. Identifying trends in customer feedback to suggest improvements. Who You Are: A people person with excellent communication skills and a cheerful disposition! An empathetic listener who understands the importance of customer satisfaction. A problem-solver who thrives in a fast-paced environment. Previous experience in customer service or a related field is a plus! Why Work With Us? Join a passionate team dedicated to serving the public. Enjoy a competitive salary and benefits package, including health and wellness programs. Participate in training and development programs to enhance your skills. Ready to Take the Next Step? If you're excited about the opportunity to make a difference and help our community, we want to hear from you! Join us in creating a better tomorrow for our community. Be the smile that brightens someone's day! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 14, 2026
Full time
Join Our Team as a Customer Resolutions Advisor! Are you passionate about making a difference? Do you have a knack for problem-solving and a love for helping others? If so, we have the perfect opportunity for you! We're on the lookout for a dedicated Customer Resolutions Advisor to join our dynamic team in Chelmsford. What's in it for you? A permanent position in the Public Sector . A chance to contribute to meaningful projects that make a real impact in our community. A supportive and friendly work environment where your ideas are valued. Opportunities for personal and professional growth. Your Role: As a Customer Resolutions Advisor, you'll be the friendly voice of our organisation. Your main goal? To ensure that every customer interaction is positive and productive! Here's what you'll be up to: Resolving customer inquiries and complaints swiftly and effectively. Providing accurate information and guidance to help customers navigate our services. Collaborating with team members to enhance customer experience and service delivery. Keeping detailed records of customer interactions and following up as necessary. Identifying trends in customer feedback to suggest improvements. Who You Are: A people person with excellent communication skills and a cheerful disposition! An empathetic listener who understands the importance of customer satisfaction. A problem-solver who thrives in a fast-paced environment. Previous experience in customer service or a related field is a plus! Why Work With Us? Join a passionate team dedicated to serving the public. Enjoy a competitive salary and benefits package, including health and wellness programs. Participate in training and development programs to enhance your skills. Ready to Take the Next Step? If you're excited about the opportunity to make a difference and help our community, we want to hear from you! Join us in creating a better tomorrow for our community. Be the smile that brightens someone's day! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Newcastle & Stafford Colleges Group
Newcastle, Staffordshire
Senior Systems Engineer Location: Newcastle (primary), Stafford, Leek, IOT, Axia, Gradbach Hours: Full Time Salary: £40,000 - £50,000Holiday: 43 Days, rising to 47 following 5 years' service (Inclusive of Bank holidays and Christmas closure) Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The inspection report praised all areas of the College's provision and acknowledged NSCG's 'staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners' 'teachers improve their practice based upon the support they receive' and 'teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive'.' In summary, NSCG is a great place to work and study. The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence. We are seeking an experienced Senior IT Engineer to play a key role in the strategic development, security, and modernisation of our IT environment. This position goes beyond day-to-day support and focuses on driving our cloud and security strategy, and delivering long-term infrastructure improvements aligned with business objectives.The role will lead critical initiatives including the migration from on-premises Exchange and file storage to Microsoft 365 and OneDrive/SharePoint, strengthening our cybersecurity posture, and the design, support, and evolution of VMware-based infrastructure and enterprise networking. The successful candidate will act as a technical authority and trusted advisor, balancing hands-on engineering with forward-looking planning, standards development, and continuous improvement.This is an ideal hands-on role for a senior engineer who enjoys influencing IT strategy, modernising legacy systems, and delivering secure, scalable solutions to reflect the requirements of the curriculum and College senior leadership team. Main Duties and Responsibilities: Design, implement, and maintain security controls across on-premises and cloud environments Lead and support the migration from on-premises Exchange and MS Office suite to Microsoft 365 (O365) Assist with infrastructure upgrades and lifecycle management Troubleshoot complex multi-site network connectivity and performance issues Act as a senior escalation point for complex technical issues Required Skills and Experience: Strong background in IT security across on-prem and cloud environments 5+ years of experience in a senior IT engineering or infrastructure role Proven experience migrating Exchange on-prem to Microsoft 365 Solid working knowledge and qualification in VMware VSphere 7, 8 or 9 Strong working knowledge of PowerShell scripting and automation experience Excellent communication and documentation abilities Experience with Windows Server , Active Directory, DNS, DHCP, SCCM HPE / Aruba Networking certification (current or latest equivalent) What's in it for you? The college offers an excellent benefits package which includes: Local Government Pension Scheme. 28 days annual leave rising to 32 days after 5 years' service (plus Bank Holiday and Christmas closure). Subsidised Gym Membership. Health-related benefits including a subsidised Health Scheme. Excellent Training and Development Opportunities (supported with a dedicated budget). Free Parking On site restaurant and FREE early morning tea/coffee and toast. How to apply To apply for the role of Senior Systems Engineer, please click 'Apply Now' to complete an online application form. (If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website). The closing date for completed applications is 14th June 2026. This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. As an equal opportunities employer, we welcome applications from all sectors of the community.
Jun 14, 2026
Full time
Senior Systems Engineer Location: Newcastle (primary), Stafford, Leek, IOT, Axia, Gradbach Hours: Full Time Salary: £40,000 - £50,000Holiday: 43 Days, rising to 47 following 5 years' service (Inclusive of Bank holidays and Christmas closure) Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The inspection report praised all areas of the College's provision and acknowledged NSCG's 'staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners' 'teachers improve their practice based upon the support they receive' and 'teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive'.' In summary, NSCG is a great place to work and study. The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence. We are seeking an experienced Senior IT Engineer to play a key role in the strategic development, security, and modernisation of our IT environment. This position goes beyond day-to-day support and focuses on driving our cloud and security strategy, and delivering long-term infrastructure improvements aligned with business objectives.The role will lead critical initiatives including the migration from on-premises Exchange and file storage to Microsoft 365 and OneDrive/SharePoint, strengthening our cybersecurity posture, and the design, support, and evolution of VMware-based infrastructure and enterprise networking. The successful candidate will act as a technical authority and trusted advisor, balancing hands-on engineering with forward-looking planning, standards development, and continuous improvement.This is an ideal hands-on role for a senior engineer who enjoys influencing IT strategy, modernising legacy systems, and delivering secure, scalable solutions to reflect the requirements of the curriculum and College senior leadership team. Main Duties and Responsibilities: Design, implement, and maintain security controls across on-premises and cloud environments Lead and support the migration from on-premises Exchange and MS Office suite to Microsoft 365 (O365) Assist with infrastructure upgrades and lifecycle management Troubleshoot complex multi-site network connectivity and performance issues Act as a senior escalation point for complex technical issues Required Skills and Experience: Strong background in IT security across on-prem and cloud environments 5+ years of experience in a senior IT engineering or infrastructure role Proven experience migrating Exchange on-prem to Microsoft 365 Solid working knowledge and qualification in VMware VSphere 7, 8 or 9 Strong working knowledge of PowerShell scripting and automation experience Excellent communication and documentation abilities Experience with Windows Server , Active Directory, DNS, DHCP, SCCM HPE / Aruba Networking certification (current or latest equivalent) What's in it for you? The college offers an excellent benefits package which includes: Local Government Pension Scheme. 28 days annual leave rising to 32 days after 5 years' service (plus Bank Holiday and Christmas closure). Subsidised Gym Membership. Health-related benefits including a subsidised Health Scheme. Excellent Training and Development Opportunities (supported with a dedicated budget). Free Parking On site restaurant and FREE early morning tea/coffee and toast. How to apply To apply for the role of Senior Systems Engineer, please click 'Apply Now' to complete an online application form. (If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website). The closing date for completed applications is 14th June 2026. This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. As an equal opportunities employer, we welcome applications from all sectors of the community.
Complaints Advisor - Financial Services (Remote) Salary: From 30,000 per year Location: Fully Remote (Work from Home) Job Type: Full-time, Permanent Hours: 40 hours per week (8am-8pm, Monday-Saturday) Start Dates: From June onwards About the Role We are hiring experienced Complaints Advisors to join a well-established financial services organisation, recognised as a Great Place to Work UK (2025) . This is a fully remote role where you will handle and resolve customer complaints within an FCA-regulated environment , ensuring fair outcomes and high-quality customer service. What You'll Be Doing Investigating and resolving customer complaints Handling complex and regulated cases Writing clear and compliant responses and case notes Communicating with customers by phone and email Working within FCA and compliance guidelines Meeting SLA, quality, and productivity targets Identifying risks and escalating where needed What We're Looking For Minimum 12 months complaints handling experience in a UK FCA-regulated financial services role (essential) Strong written and verbal communication skills Ability to manage workload and meet deadlines Confident handling difficult conversations Comfortable working in a fast-paced environment Key Skills Attention to detail Problem-solving skills Calm and professional under pressure Strong customer service focus Organised and reliable Team player with a proactive attitude Training & Checks 2 weeks training + 2 weeks supported "Grad Bay" You must pass the following checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS & Sanctions checks What's in It for You Fully remote role from day one Join a supportive and growing financial services business Great opportunity to develop your career in a regulated environment Structured training and ongoing support If you have FCA complaints experience and are looking for your next remote opportunity, apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Jun 14, 2026
Full time
Complaints Advisor - Financial Services (Remote) Salary: From 30,000 per year Location: Fully Remote (Work from Home) Job Type: Full-time, Permanent Hours: 40 hours per week (8am-8pm, Monday-Saturday) Start Dates: From June onwards About the Role We are hiring experienced Complaints Advisors to join a well-established financial services organisation, recognised as a Great Place to Work UK (2025) . This is a fully remote role where you will handle and resolve customer complaints within an FCA-regulated environment , ensuring fair outcomes and high-quality customer service. What You'll Be Doing Investigating and resolving customer complaints Handling complex and regulated cases Writing clear and compliant responses and case notes Communicating with customers by phone and email Working within FCA and compliance guidelines Meeting SLA, quality, and productivity targets Identifying risks and escalating where needed What We're Looking For Minimum 12 months complaints handling experience in a UK FCA-regulated financial services role (essential) Strong written and verbal communication skills Ability to manage workload and meet deadlines Confident handling difficult conversations Comfortable working in a fast-paced environment Key Skills Attention to detail Problem-solving skills Calm and professional under pressure Strong customer service focus Organised and reliable Team player with a proactive attitude Training & Checks 2 weeks training + 2 weeks supported "Grad Bay" You must pass the following checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS & Sanctions checks What's in It for You Fully remote role from day one Join a supportive and growing financial services business Great opportunity to develop your career in a regulated environment Structured training and ongoing support If you have FCA complaints experience and are looking for your next remote opportunity, apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation.You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit readiness and operational stability. Working in an agile environment, you will take ownership of outcomes, using data, insights and stakeholder collaboration to drive continuous improvement and embed effective governance controls into both delivery and live service operations. Your new role Operate and continuously improve governance practices, including Change Enablement, Release Management, Service Validation & Testing, and IT Service Continuity Coordinate Release Management governance, ensuring controlled deployments with appropriate approvals and readiness checks Support internal and external audit activity, including evidence gathering, remediation tracking and governance input Conduct technology risk and control assessments, driving mitigation and escalation where required Embed governance controls into agile delivery processes and operational workflows Produce and enhance governance reporting (KPIs, KRIs, control effectiveness) to drive insights and improvements Support business resilience and continuity planning, including Business Impact Assessments and recovery activities Maintain governance artefacts and ensure compliance with internal and regulatory standards What you'll need to succeed Proven experience within Enterprise IT Service Management / IT Operations Strong understanding and practical application of ITIL (ideally ITIL 4) Experience leading governance forums such as Change Advisory Boards (CAB) Solid knowledge of risk management, controls and audit processes Strong stakeholder engagement skills with the ability to influence at all levels Desirable: Experience in complex or fast-paced organisations Familiarity with tools such as JIRA or other service management platforms Exposure to resilience, BCM or incident management environments What you'll get in return Competitive salary up to £47,500 pro rata 15% employer pension contribution 30 days annual leave + bank holidays, with option to buy/sell leave Hybrid and flexible working arrangements Discretionary bonus scheme Healthcare cash plan, life assurance and income protection Cycle to work scheme and a wide range of lifestyle benefits (retail, travel, tech discounts) Enhanced family leave and paid volunteering days What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 14, 2026
Full time
Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation.You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit readiness and operational stability. Working in an agile environment, you will take ownership of outcomes, using data, insights and stakeholder collaboration to drive continuous improvement and embed effective governance controls into both delivery and live service operations. Your new role Operate and continuously improve governance practices, including Change Enablement, Release Management, Service Validation & Testing, and IT Service Continuity Coordinate Release Management governance, ensuring controlled deployments with appropriate approvals and readiness checks Support internal and external audit activity, including evidence gathering, remediation tracking and governance input Conduct technology risk and control assessments, driving mitigation and escalation where required Embed governance controls into agile delivery processes and operational workflows Produce and enhance governance reporting (KPIs, KRIs, control effectiveness) to drive insights and improvements Support business resilience and continuity planning, including Business Impact Assessments and recovery activities Maintain governance artefacts and ensure compliance with internal and regulatory standards What you'll need to succeed Proven experience within Enterprise IT Service Management / IT Operations Strong understanding and practical application of ITIL (ideally ITIL 4) Experience leading governance forums such as Change Advisory Boards (CAB) Solid knowledge of risk management, controls and audit processes Strong stakeholder engagement skills with the ability to influence at all levels Desirable: Experience in complex or fast-paced organisations Familiarity with tools such as JIRA or other service management platforms Exposure to resilience, BCM or incident management environments What you'll get in return Competitive salary up to £47,500 pro rata 15% employer pension contribution 30 days annual leave + bank holidays, with option to buy/sell leave Hybrid and flexible working arrangements Discretionary bonus scheme Healthcare cash plan, life assurance and income protection Cycle to work scheme and a wide range of lifestyle benefits (retail, travel, tech discounts) Enhanced family leave and paid volunteering days What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Security & Compliance Architect London / Hybrid (1-2 days onsite per week) Salary: Up to £140,000 + Package We are seeking a Senior Security & Compliance Architect to lead the design, governance, and assurance of secure cloud and SaaS platforms across large-scale enterprise transformation programmes. This is a hands-on architecture role working across security, solution architecture, data, legal, procurement, and programme leadership teams to deliver secure-by-design solutions within complex, distributed enterprise environments. The successful candidate will help define and enforce security-by-design and privacy-by-default principles across a diverse SaaS and cloud ecosystem including Microsoft 365, Azure, Oracle Cloud, and other enterprise collaboration platforms. Experience working in regulated environments (e.g. financial services, government or similar is essential. Security clearance or eligibility for clearance is essential Key Responsibilities Define and maintain SaaS-first security reference architectures covering identity, integrations, data protection, and monitoring Drive security-by-design and privacy-by-default across enterprise digital and transformation initiatives Establish and enforce Zero Trust security baselines across Microsoft 365, Azure, Oracle Cloud, and key SaaS platforms Design and implement data protection controls including classification, DLP, encryption, retention, and access policies Interpret and implement compliance requirements including GDPR, ISO 27001, SOC 2, and client security obligations Lead SaaS/vendor security assurance, including risk assessments, architecture reviews, and due diligence Support incident response, resilience, backup, and disaster recovery architecture patterns and standards Collaborate with Legal, Procurement, and Commercial teams to ensure governance and contractual controls are embedded Act as a trusted advisor to senior stakeholders, leading security architecture reviews and risk-based decision making Required Experience Experience as an end-to-end Security or Solution Architect within large-scale enterprise transformation programmes Strong knowledge of enterprise application landscapes in complex organisations Deep expertise in security architecture across applications, data, infrastructure, and cloud Strong Identity & Access Management (IAM) experience Proven experience with Microsoft security technologies (Azure, Entra ID, Conditional Access, PIM, Defender, Microsoft 365 security stack) Strong understanding of security governance, risk, and compliance frameworks including NIST and FAIR Experience delivering security architecture within multi-year transformation programmes Strong stakeholder management and executive communication skills If you're looking to join a forward-thinking organisation and make a meaningful impact, please send your CV for consideration.
Jun 14, 2026
Full time
Senior Security & Compliance Architect London / Hybrid (1-2 days onsite per week) Salary: Up to £140,000 + Package We are seeking a Senior Security & Compliance Architect to lead the design, governance, and assurance of secure cloud and SaaS platforms across large-scale enterprise transformation programmes. This is a hands-on architecture role working across security, solution architecture, data, legal, procurement, and programme leadership teams to deliver secure-by-design solutions within complex, distributed enterprise environments. The successful candidate will help define and enforce security-by-design and privacy-by-default principles across a diverse SaaS and cloud ecosystem including Microsoft 365, Azure, Oracle Cloud, and other enterprise collaboration platforms. Experience working in regulated environments (e.g. financial services, government or similar is essential. Security clearance or eligibility for clearance is essential Key Responsibilities Define and maintain SaaS-first security reference architectures covering identity, integrations, data protection, and monitoring Drive security-by-design and privacy-by-default across enterprise digital and transformation initiatives Establish and enforce Zero Trust security baselines across Microsoft 365, Azure, Oracle Cloud, and key SaaS platforms Design and implement data protection controls including classification, DLP, encryption, retention, and access policies Interpret and implement compliance requirements including GDPR, ISO 27001, SOC 2, and client security obligations Lead SaaS/vendor security assurance, including risk assessments, architecture reviews, and due diligence Support incident response, resilience, backup, and disaster recovery architecture patterns and standards Collaborate with Legal, Procurement, and Commercial teams to ensure governance and contractual controls are embedded Act as a trusted advisor to senior stakeholders, leading security architecture reviews and risk-based decision making Required Experience Experience as an end-to-end Security or Solution Architect within large-scale enterprise transformation programmes Strong knowledge of enterprise application landscapes in complex organisations Deep expertise in security architecture across applications, data, infrastructure, and cloud Strong Identity & Access Management (IAM) experience Proven experience with Microsoft security technologies (Azure, Entra ID, Conditional Access, PIM, Defender, Microsoft 365 security stack) Strong understanding of security governance, risk, and compliance frameworks including NIST and FAIR Experience delivering security architecture within multi-year transformation programmes Strong stakeholder management and executive communication skills If you're looking to join a forward-thinking organisation and make a meaningful impact, please send your CV for consideration.
Customer Service Advisor Outskirts of Burgess Hill On-site Parking 29,000 4 days in the office 1 day remote Are you an experienced Customer Service Advisor looking for a new opportunity in the area ? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Burgess Hill. The Role As a Customer Service Advisor , you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving. Key Responsibilities Handling customer enquiries via phone and email Managing and resolving customer complaints with professionalism and empathy Conducting investigations into customer issues and providing clear outcomes Completing accurate administration and maintaining detailed records Carrying out follow ups to ensure customer satisfaction and resolution Working collaboratively with internal teams to resolve complex queries About You Previous experience in customer service, call centre or office support roles Strong communication and problem-solving skills Ability to handle complaints and situations confidently Highly organised with excellent attention to detail A driver with access to a vehicle due to location What's on Offer Salary of 29,000 On-site parking Supportive and friendly team environment Opportunity to develop within a growing business Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 14, 2026
Full time
Customer Service Advisor Outskirts of Burgess Hill On-site Parking 29,000 4 days in the office 1 day remote Are you an experienced Customer Service Advisor looking for a new opportunity in the area ? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Burgess Hill. The Role As a Customer Service Advisor , you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving. Key Responsibilities Handling customer enquiries via phone and email Managing and resolving customer complaints with professionalism and empathy Conducting investigations into customer issues and providing clear outcomes Completing accurate administration and maintaining detailed records Carrying out follow ups to ensure customer satisfaction and resolution Working collaboratively with internal teams to resolve complex queries About You Previous experience in customer service, call centre or office support roles Strong communication and problem-solving skills Ability to handle complaints and situations confidently Highly organised with excellent attention to detail A driver with access to a vehicle due to location What's on Offer Salary of 29,000 On-site parking Supportive and friendly team environment Opportunity to develop within a growing business Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you an experienced IT professional with a strong background in Microsoft 365 and infrastructure support? Join Transforming PLC as an IT Business Partner and play a key role in supporting and improving digital services that make a real difference across our social care operations. IT Business PartnerManchester Hybrid (with some travel) Full Time, Permanent £40,000 per year plus benefits Please note: you must be authorised to work in the UK Transforming PLC is a UK-based group with social care provider subsidiaries. We are committed to safe, high-quality care, strong governance, and operational excellence. Our Digital Services function enables secure, reliable technology services for colleagues across offices, care settings and hybrid working, supporting better outcomes for the people we support. About the role: We are looking for an experienced IT Business Partner to join our Digital Services team. A hybrid role based in Manchester with some travel, this is a great opportunity for a technically strong, business-focused IT professional to play a key role in supporting and improving technology across a multi-site organisation. You will act as a trusted partner to stakeholders, provide technical expertise across Microsoft 365 and infrastructure, and help ensure our services are secure, reliable and fit for purpose. What you'll be doing: Act as the subject matter expert for IT infrastructure, with a focus on Microsoft 365, connectivity and site-based technologies. Provide Level 3 support and lead technical problem resolution across the organisation. Build strong relationships with stakeholders and act as a trusted advisor on digital services. Support secure, resilient and effective IT services across multiple locations. Work with third-party suppliers and internal teams to improve systems and resolve major incidents. What we're looking for: Strong knowledge of the Microsoft 365 ecosystem and IT infrastructure support. Experience in a senior infrastructure, 3rd line or similar technical support role. Good understanding of networking fundamentals, cyber security and cloud technologies. Experience supporting multi-site environments and managing third-party suppliers. Excellent problem-solving skills and the ability to communicate clearly with technical and non-technical stakeholders. Experience in healthcare or social care environments would be an advantage. What we offer: Competitive salary and benefits package. Hybrid working with flexibility aligned to business needs. Opportunities for professional development and career growth. A collaborative and supportive working environment. If you are a proactive IT professional who enjoys combining technical expertise with stakeholder partnership, we would love to hear from you. Apply now to join us and help shape reliable, secure and effective digital services across the organisation. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience includes IT Infrastructure Engineer, Senior IT Support Engineer, 3rd Line Support Engineer, Technical Services Manager, IT Operations Engineer, Microsoft 365 Engineer, Infrastructure Support Analyst, Systems Administrator, IT Manager, Network and Infrastructure Engineer, Digital Services Partner, Technical Account Manager, Cloud Support Engineer, Service Delivery Analyst, End User Computing Engineer, IT Solutions Specialist, ICT Business Partner.
Jun 14, 2026
Full time
Are you an experienced IT professional with a strong background in Microsoft 365 and infrastructure support? Join Transforming PLC as an IT Business Partner and play a key role in supporting and improving digital services that make a real difference across our social care operations. IT Business PartnerManchester Hybrid (with some travel) Full Time, Permanent £40,000 per year plus benefits Please note: you must be authorised to work in the UK Transforming PLC is a UK-based group with social care provider subsidiaries. We are committed to safe, high-quality care, strong governance, and operational excellence. Our Digital Services function enables secure, reliable technology services for colleagues across offices, care settings and hybrid working, supporting better outcomes for the people we support. About the role: We are looking for an experienced IT Business Partner to join our Digital Services team. A hybrid role based in Manchester with some travel, this is a great opportunity for a technically strong, business-focused IT professional to play a key role in supporting and improving technology across a multi-site organisation. You will act as a trusted partner to stakeholders, provide technical expertise across Microsoft 365 and infrastructure, and help ensure our services are secure, reliable and fit for purpose. What you'll be doing: Act as the subject matter expert for IT infrastructure, with a focus on Microsoft 365, connectivity and site-based technologies. Provide Level 3 support and lead technical problem resolution across the organisation. Build strong relationships with stakeholders and act as a trusted advisor on digital services. Support secure, resilient and effective IT services across multiple locations. Work with third-party suppliers and internal teams to improve systems and resolve major incidents. What we're looking for: Strong knowledge of the Microsoft 365 ecosystem and IT infrastructure support. Experience in a senior infrastructure, 3rd line or similar technical support role. Good understanding of networking fundamentals, cyber security and cloud technologies. Experience supporting multi-site environments and managing third-party suppliers. Excellent problem-solving skills and the ability to communicate clearly with technical and non-technical stakeholders. Experience in healthcare or social care environments would be an advantage. What we offer: Competitive salary and benefits package. Hybrid working with flexibility aligned to business needs. Opportunities for professional development and career growth. A collaborative and supportive working environment. If you are a proactive IT professional who enjoys combining technical expertise with stakeholder partnership, we would love to hear from you. Apply now to join us and help shape reliable, secure and effective digital services across the organisation. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience includes IT Infrastructure Engineer, Senior IT Support Engineer, 3rd Line Support Engineer, Technical Services Manager, IT Operations Engineer, Microsoft 365 Engineer, Infrastructure Support Analyst, Systems Administrator, IT Manager, Network and Infrastructure Engineer, Digital Services Partner, Technical Account Manager, Cloud Support Engineer, Service Delivery Analyst, End User Computing Engineer, IT Solutions Specialist, ICT Business Partner.
Nordic & Polar Travel Specialist This leading destination specialist Tour Operator is looking for a dynamic travel professional to join their team as a Nordic & Polar Travel Specialist. In this role you sell bespoke and package holidays across the Nordic & Polar regions, including expedition cruises. Offering a basic salary of £30k to £33k plus realistic commission of £7k to £10k, you will also have the opportunity to experience their diverse range of destinations for yourself on regular educational trips. Hybrid working in beautiful Surrey office. Nordic & Polar Travel Specialist - Role & Responsibilities: Put together bespoke trips to meet clients requirements. Responding to reservations over the phone, via email, & live chat. Maximise upselling opportunities, including the sale of ancillary products to achieve revenue targets. Deal with customer queries, providing exceptional personalised customer service. Regular follow ups to help maximise conversion and provide feedback as to non-conversion. Maintaining excellent knowledge of the destinations and product range. Cross sell across to other destinations appropriate to the customers needs. Nordic & Polar Travel Specialist - Skills & Experience required: Excellent travel sales expertise and proven ability to achieve sales targets within a travel sales environment. Strong knowledge of the Nordics and / or Polar regions through travel sales experience or personal travel. . Exceptional customer service and administrative skills Ability to demonstrate and ability to influence and negotiate. Excellent spoken and written English. Results and target driven, and self motivated. Previous successful candidates have been from reservations, Travel Consultant, Travel Agent or Reservations consultant, Tailor-made Consultant, Travel Specialist, Travel Advisor. Travel Specialist - Key Benefits: Salary £30k to £33k dependent on experience plus commission - £7k to £10 is realistic. Hybrid office / home based role, 2 days in the office Monday to Friday 8 - 4, 9 to 5 or 10 - 6 with Saturdays on a rota (approx. 1 per month). Out of hours phone cover on a rota basis (twice per year) with additional payment of £250 per week Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of well being treatments at discounted rates & social events. Beautiful modern offices Please apply for the position of Nordic & Travel Specialist online or email your cv to
Jun 14, 2026
Full time
Nordic & Polar Travel Specialist This leading destination specialist Tour Operator is looking for a dynamic travel professional to join their team as a Nordic & Polar Travel Specialist. In this role you sell bespoke and package holidays across the Nordic & Polar regions, including expedition cruises. Offering a basic salary of £30k to £33k plus realistic commission of £7k to £10k, you will also have the opportunity to experience their diverse range of destinations for yourself on regular educational trips. Hybrid working in beautiful Surrey office. Nordic & Polar Travel Specialist - Role & Responsibilities: Put together bespoke trips to meet clients requirements. Responding to reservations over the phone, via email, & live chat. Maximise upselling opportunities, including the sale of ancillary products to achieve revenue targets. Deal with customer queries, providing exceptional personalised customer service. Regular follow ups to help maximise conversion and provide feedback as to non-conversion. Maintaining excellent knowledge of the destinations and product range. Cross sell across to other destinations appropriate to the customers needs. Nordic & Polar Travel Specialist - Skills & Experience required: Excellent travel sales expertise and proven ability to achieve sales targets within a travel sales environment. Strong knowledge of the Nordics and / or Polar regions through travel sales experience or personal travel. . Exceptional customer service and administrative skills Ability to demonstrate and ability to influence and negotiate. Excellent spoken and written English. Results and target driven, and self motivated. Previous successful candidates have been from reservations, Travel Consultant, Travel Agent or Reservations consultant, Tailor-made Consultant, Travel Specialist, Travel Advisor. Travel Specialist - Key Benefits: Salary £30k to £33k dependent on experience plus commission - £7k to £10 is realistic. Hybrid office / home based role, 2 days in the office Monday to Friday 8 - 4, 9 to 5 or 10 - 6 with Saturdays on a rota (approx. 1 per month). Out of hours phone cover on a rota basis (twice per year) with additional payment of £250 per week Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of well being treatments at discounted rates & social events. Beautiful modern offices Please apply for the position of Nordic & Travel Specialist online or email your cv to
