Job title: Chef de Partie Salary: 14 GBP per hour (minimum 45hrs per week) Location: Dunster, Somerset Accommodation provided: Yes Charge for accommodation: 78 GBP per week Type of contract: Permanent Workplace description: This 13th-century hotel offers medieval features and picturesque gardens. It boasts individual bedrooms with antique furniture, a TV, CD player and tea/coffee facilities. The local beach is just 1 miles away. The restaurant serves modern British food, while the cosy bar offers a traditional menu. There is a pretty garden with an outside seating area. Some of the rooms feature elegant four-poster beds. Set on a hillside in the quaint town of Dunster, the hotel is just 5 minutes' walk from Dunster Castle. Main duties and responsibilities: Assist and supports the head chef in food preparation Prepares the starters as well as the vegetables Coordinates banqueting events alongside the banquet manager Provides support to the restaurants sales and marketing team Is involved in the training of lower cadre staff Helps with menu planning Oversees breakfast preparation and service Meal preparation Oversees food preparation, cooking and presentation in the restaurant Enforces safety, health and hygiene standards in the kitchen Troubleshoots any problems that may arise in the kitchen Ensures that food goes to the customers in a timely manner Manages and supervises the commis chefs that work under them Essential criteria: Previous experience of working as a Chef de Partie in at least 1 Rosette standard establishment. I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised. Important Notes: 1. Applications should be made by email or phone. 2. Applications should be in Word format only and in ENGLISH! 3. DDH Recruitment Ltd does not charge work seekers for its services. 4. All workers will be subject to UK taxation. Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.
Jun 16, 2026
Full time
Job title: Chef de Partie Salary: 14 GBP per hour (minimum 45hrs per week) Location: Dunster, Somerset Accommodation provided: Yes Charge for accommodation: 78 GBP per week Type of contract: Permanent Workplace description: This 13th-century hotel offers medieval features and picturesque gardens. It boasts individual bedrooms with antique furniture, a TV, CD player and tea/coffee facilities. The local beach is just 1 miles away. The restaurant serves modern British food, while the cosy bar offers a traditional menu. There is a pretty garden with an outside seating area. Some of the rooms feature elegant four-poster beds. Set on a hillside in the quaint town of Dunster, the hotel is just 5 minutes' walk from Dunster Castle. Main duties and responsibilities: Assist and supports the head chef in food preparation Prepares the starters as well as the vegetables Coordinates banqueting events alongside the banquet manager Provides support to the restaurants sales and marketing team Is involved in the training of lower cadre staff Helps with menu planning Oversees breakfast preparation and service Meal preparation Oversees food preparation, cooking and presentation in the restaurant Enforces safety, health and hygiene standards in the kitchen Troubleshoots any problems that may arise in the kitchen Ensures that food goes to the customers in a timely manner Manages and supervises the commis chefs that work under them Essential criteria: Previous experience of working as a Chef de Partie in at least 1 Rosette standard establishment. I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised. Important Notes: 1. Applications should be made by email or phone. 2. Applications should be in Word format only and in ENGLISH! 3. DDH Recruitment Ltd does not charge work seekers for its services. 4. All workers will be subject to UK taxation. Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.
Service Manager ( Refrigeration) North London to South Coast £65,000 plus overtime An exciting opportunity has become available for an experienced and self-motivated Senior Refrigeration Engineer / Service Manager to take ownership of service, maintenance, and breakdown operations across a varied commercial portfolio including hospitals, restaurants, hospitality venues, offices, and mixed-use commer click apply for full job details
Jun 16, 2026
Full time
Service Manager ( Refrigeration) North London to South Coast £65,000 plus overtime An exciting opportunity has become available for an experienced and self-motivated Senior Refrigeration Engineer / Service Manager to take ownership of service, maintenance, and breakdown operations across a varied commercial portfolio including hospitals, restaurants, hospitality venues, offices, and mixed-use commer click apply for full job details
Salary : £50,998 to £55,224 per annum (inclusive) + Local Government Pension Scheme (pay award pending) Contract : Permanent, full-time (37 hours per week) Location : St Albans. Flexible working options available, including hybrid working Job Ref: P2495 About the role An exciting opportunity has arisen for a Procurement & Contracts Solicitor in a Legal Shared Service Procurement and Contracts Team. This pivotal role will predominantly: • Lead, support, develop and manage the Procurement and Contracts team • Ensure the delivery of proactive, robust, high quality professional and specialist legal advice on Procurement and Contracts legal matters • Ensure client requirements are met within legal constraints • In addition, the postholder will support the achievement of the organisation s corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities • Lead, support, develop and manage the Procurement and Contracts team and contribute to the development of the Legal Shared Service generally • Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies • Ensure Legal Shared Services provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external) • Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the council • Attend Member and Officer meetings as required, including meetings of the council, cabinet and committees, to ensure that decisions are lawful About you We re seeking a confident, qualified legal professional with: • Legal expertise and experience in contracts law and local government procurement • A proven track record in managing a legal team • Strong interpersonal and client management skills • A collaborative approach to working across councils and teams Guided by a Sustainability and Climate Crisis Strategy, the organisation puts the environment at the heart of every decision. They live their values trust, care, confidence, collaboration and customer focus while delivering sustainable services and reducing environmental impact. Join the organisation and make a difference. About the area This historic cathedral city offers a rich heritage, including Roman remains, distinctive architecture, and conservation areas. Set within the green belt and well connected to major transport routes, the district includes a vibrant city centre and thriving surrounding villages. Centrally located offices are close to the station (with direct links to London), shops and restaurants, making it a great place to live and work. Benefits In addition to working within a great team and receiving a competitive salary, you will have access to: • 30.5 days basic annual leave (increasing with service) plus bank holidays • (Annual leave will be pro-rated for anyone who does not work a standard full-time pattern of 37 hours over 5 days) • Local Government Pension Scheme • Flexible working options • Staff parking permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via an online platform Additional Information Disability Confident The organisation is proud to be a Disability Confident employer and guarantees an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post. For those whose language is a signed language, the provision of a sign language interpreter who speaks English to the required standard of fluency will be provided. Closing date for applications: 5 June 2026 Interviews are scheduled for the weeks commencing 15 June 2026 and 22 June 2026. Please note: Interviews are conducted throughout the application process. The organisation reserves the right to close the vacancy at an earlier date and strongly encourages early applications. You may have experience in the following: Procurement Solicitor, Contracts Solicitor, Local Government Solicitor, Commercial Solicitor, Procurement Lawyer, Contracts Lawyer, Legal Team Leader, Principal Lawyer, Senior Solicitor, Public Sector Lawyer, Legal Services Manager, Head of Procurement Law REF-
Jun 16, 2026
Full time
Salary : £50,998 to £55,224 per annum (inclusive) + Local Government Pension Scheme (pay award pending) Contract : Permanent, full-time (37 hours per week) Location : St Albans. Flexible working options available, including hybrid working Job Ref: P2495 About the role An exciting opportunity has arisen for a Procurement & Contracts Solicitor in a Legal Shared Service Procurement and Contracts Team. This pivotal role will predominantly: • Lead, support, develop and manage the Procurement and Contracts team • Ensure the delivery of proactive, robust, high quality professional and specialist legal advice on Procurement and Contracts legal matters • Ensure client requirements are met within legal constraints • In addition, the postholder will support the achievement of the organisation s corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities • Lead, support, develop and manage the Procurement and Contracts team and contribute to the development of the Legal Shared Service generally • Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies • Ensure Legal Shared Services provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external) • Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the council • Attend Member and Officer meetings as required, including meetings of the council, cabinet and committees, to ensure that decisions are lawful About you We re seeking a confident, qualified legal professional with: • Legal expertise and experience in contracts law and local government procurement • A proven track record in managing a legal team • Strong interpersonal and client management skills • A collaborative approach to working across councils and teams Guided by a Sustainability and Climate Crisis Strategy, the organisation puts the environment at the heart of every decision. They live their values trust, care, confidence, collaboration and customer focus while delivering sustainable services and reducing environmental impact. Join the organisation and make a difference. About the area This historic cathedral city offers a rich heritage, including Roman remains, distinctive architecture, and conservation areas. Set within the green belt and well connected to major transport routes, the district includes a vibrant city centre and thriving surrounding villages. Centrally located offices are close to the station (with direct links to London), shops and restaurants, making it a great place to live and work. Benefits In addition to working within a great team and receiving a competitive salary, you will have access to: • 30.5 days basic annual leave (increasing with service) plus bank holidays • (Annual leave will be pro-rated for anyone who does not work a standard full-time pattern of 37 hours over 5 days) • Local Government Pension Scheme • Flexible working options • Staff parking permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via an online platform Additional Information Disability Confident The organisation is proud to be a Disability Confident employer and guarantees an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post. For those whose language is a signed language, the provision of a sign language interpreter who speaks English to the required standard of fluency will be provided. Closing date for applications: 5 June 2026 Interviews are scheduled for the weeks commencing 15 June 2026 and 22 June 2026. Please note: Interviews are conducted throughout the application process. The organisation reserves the right to close the vacancy at an earlier date and strongly encourages early applications. You may have experience in the following: Procurement Solicitor, Contracts Solicitor, Local Government Solicitor, Commercial Solicitor, Procurement Lawyer, Contracts Lawyer, Legal Team Leader, Principal Lawyer, Senior Solicitor, Public Sector Lawyer, Legal Services Manager, Head of Procurement Law REF-
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Jun 16, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Jun 16, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Jun 16, 2026
Full time
Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
A rare opportunity for a Café Restaurant Manager to step into a day-times-only operation within a thriving garden centre setting, offering genuine work-life balance alongside the chance to take full ownership of a busy, customer-focused café restaurant. This Café Restaurant Manager role stands out for anyone looking to move away from late evenings and unpredictable hospitality hours, while still enjoying a fast-paced and rewarding environment. This is a family-run business that genuinely values its teams, with clear scope for progression and long-term development across the wider operation. For an ambitious Café Restaurant Manager , this is a chance to shape standards, drive performance, and make a real impact in a well-established and supportive setting. As Café Restaurant Manager , you will take responsibility for the smooth day-to-day running of the café restaurant, leading both front and back of house teams to consistently deliver high standards of food, service, and presentation. This Café Restaurant Manager position gives you the opportunity to take ownership of people leadership, including recruitment, training, rota planning, and ongoing team development, helping to build a motivated and high-performing culture. You will also have the chance to influence commercial success, managing costs, monitoring margins, and identifying opportunities to improve both profitability and customer experience. The Café Restaurant Manager role would suit someone who enjoys a hands-on leadership position, takes pride in operational excellence, and thrives in a busy hospitality or café restaurant environment. What s on offer is a package designed to support both your professional and personal life: Daytimes only, offering genuine work-life balance with no late evenings Opportunity to grow within a supportive, family-run business environment Full autonomy to shape the success and standards of the café restaurant Competitive rates of pay reflective of experience and contribution This is a business with a strong reputation for quality, service, and community focus, where the café restaurant plays a key role in the overall customer experience. As Café Restaurant Manager , you will be joining a supportive leadership structure where ideas are welcomed, high standards are expected, and success is shared across the team. This Café Restaurant Manager opportunity offers genuine long-term development for someone looking to progress within a stable and people-focused environment. If you are a motivated Café Restaurant Manager looking for a fresh challenge in a daytime-only role with strong support and real progression potential, this is an excellent next step. Apply today to find out more about this Café Restaurant Manager opportunity and take the next step in your hospitality career.
Jun 15, 2026
Full time
A rare opportunity for a Café Restaurant Manager to step into a day-times-only operation within a thriving garden centre setting, offering genuine work-life balance alongside the chance to take full ownership of a busy, customer-focused café restaurant. This Café Restaurant Manager role stands out for anyone looking to move away from late evenings and unpredictable hospitality hours, while still enjoying a fast-paced and rewarding environment. This is a family-run business that genuinely values its teams, with clear scope for progression and long-term development across the wider operation. For an ambitious Café Restaurant Manager , this is a chance to shape standards, drive performance, and make a real impact in a well-established and supportive setting. As Café Restaurant Manager , you will take responsibility for the smooth day-to-day running of the café restaurant, leading both front and back of house teams to consistently deliver high standards of food, service, and presentation. This Café Restaurant Manager position gives you the opportunity to take ownership of people leadership, including recruitment, training, rota planning, and ongoing team development, helping to build a motivated and high-performing culture. You will also have the chance to influence commercial success, managing costs, monitoring margins, and identifying opportunities to improve both profitability and customer experience. The Café Restaurant Manager role would suit someone who enjoys a hands-on leadership position, takes pride in operational excellence, and thrives in a busy hospitality or café restaurant environment. What s on offer is a package designed to support both your professional and personal life: Daytimes only, offering genuine work-life balance with no late evenings Opportunity to grow within a supportive, family-run business environment Full autonomy to shape the success and standards of the café restaurant Competitive rates of pay reflective of experience and contribution This is a business with a strong reputation for quality, service, and community focus, where the café restaurant plays a key role in the overall customer experience. As Café Restaurant Manager , you will be joining a supportive leadership structure where ideas are welcomed, high standards are expected, and success is shared across the team. This Café Restaurant Manager opportunity offers genuine long-term development for someone looking to progress within a stable and people-focused environment. If you are a motivated Café Restaurant Manager looking for a fresh challenge in a daytime-only role with strong support and real progression potential, this is an excellent next step. Apply today to find out more about this Café Restaurant Manager opportunity and take the next step in your hospitality career.
Garden Centre Manager Hours : Full-time, 45 hours a week, alternate weekends Salary : DOE We're looking for an experienced Garden Centre Manager to join one of the UK's leading family-owned garden centre groups. This is a fantastic opportunity to take ownership of a busy and successful centre where plants are the driving factor, leading a team that's passionate about delivering great service and creating an enjoyable experience for customers. One day you could be analysing sales performance and planning for peak trading periods, the next you'll be supporting your team on the shop floor, helping customers, managing stock, or bringing new ideas to life. It's a varied, hands-on role where you'll have the autonomy to make decisions, drive results, and help shape the future success of the site. We're looking for someone who combines strong commercial awareness with a genuine passion for people. If you enjoy developing teams, maintaining high standards, and creating an environment where both customers and colleagues thrive, this may be an ideal position for you. What You'll Be Doing Leading a large team and delivering an excellent customer experience Driving sales, profitability, and overall performance Managing KPIs, budgets, rotas, and day-to-day operations Coaching, developing, and motivating team members Overseeing stock control, ordering, and merchandising standards Ensuring compliance with health & safety, cash handling, EPOS, and company procedures Supporting staff development and succession planning What We're Looking For Previous retail management experience at centre/general manager level Experience managing a large team Garden retail experience would be highly beneficial A hands-on leader who enjoys being involved in the day-to-day running of the business Strong people management and communication skills Commercial awareness with a focus on performance and customer service The ability to stay organised and positive in a busy environment Plant knowledge or horticultural experience is desirable Confidence using Excel for reporting, budgeting, and rota management What's On Offer? Staff discounts across garden centres, restaurants, and leisure facilities Free on-site parking Ongoing development and progression opportunities The chance to join a successful and growing business where your experience and ideas will be valued If you're passionate about retail, enjoy building successful teams, and are looking for a role where you can make a genuine impact, we'd love to have a chat. Contact Elleanna at (url removed) to find out more or apply.
Jun 15, 2026
Full time
Garden Centre Manager Hours : Full-time, 45 hours a week, alternate weekends Salary : DOE We're looking for an experienced Garden Centre Manager to join one of the UK's leading family-owned garden centre groups. This is a fantastic opportunity to take ownership of a busy and successful centre where plants are the driving factor, leading a team that's passionate about delivering great service and creating an enjoyable experience for customers. One day you could be analysing sales performance and planning for peak trading periods, the next you'll be supporting your team on the shop floor, helping customers, managing stock, or bringing new ideas to life. It's a varied, hands-on role where you'll have the autonomy to make decisions, drive results, and help shape the future success of the site. We're looking for someone who combines strong commercial awareness with a genuine passion for people. If you enjoy developing teams, maintaining high standards, and creating an environment where both customers and colleagues thrive, this may be an ideal position for you. What You'll Be Doing Leading a large team and delivering an excellent customer experience Driving sales, profitability, and overall performance Managing KPIs, budgets, rotas, and day-to-day operations Coaching, developing, and motivating team members Overseeing stock control, ordering, and merchandising standards Ensuring compliance with health & safety, cash handling, EPOS, and company procedures Supporting staff development and succession planning What We're Looking For Previous retail management experience at centre/general manager level Experience managing a large team Garden retail experience would be highly beneficial A hands-on leader who enjoys being involved in the day-to-day running of the business Strong people management and communication skills Commercial awareness with a focus on performance and customer service The ability to stay organised and positive in a busy environment Plant knowledge or horticultural experience is desirable Confidence using Excel for reporting, budgeting, and rota management What's On Offer? Staff discounts across garden centres, restaurants, and leisure facilities Free on-site parking Ongoing development and progression opportunities The chance to join a successful and growing business where your experience and ideas will be valued If you're passionate about retail, enjoy building successful teams, and are looking for a role where you can make a genuine impact, we'd love to have a chat. Contact Elleanna at (url removed) to find out more or apply.
Role: Hotel Manager Location: Guernsey, Channel Islands Salary / Rate of pay: 45,000 per annum + 1-Bedroom Flat Platinum Recruitment is working in partnership with a wonderful, established hotel in Guernsey, and we have a fantastic opportunity for an experienced Hotel Manager to lead their property operations. What's in it for you? Live-in accommodation provided: Includes a comfortable, private 1-bedroom flat. Island lifestyle: A unique opportunity to live and work in the beautiful Channel Islands. Autonomy and impact: Take full ownership of the day-to-day operations and shape the guest journey. Career growth: Work closely with the Operations Director and a wider regional network of hospitality professionals. Supportive environment: A collaborative leadership culture focused on long-term business success and staff retention. Package 45,000 per annum Subsidised Live-In Accommodation (1-bedroom apartment) Why choose our Client? This is an exceptional prospect for a commercially minded, hands-on manager to take the reins of a popular and charming hotel in Guernsey. The property prides itself on providing excellent hospitality for residents, restaurant diners, and function guests alike. Following a period of focus on high-quality standards and local tourism growth, the hotel is primed for a leader who can drive commercial performance, build a motivated team, and act as the true public face of the business. What's involved? As Hotel Manager, you will be ultimately responsible for the day-to-day running of the entire hotel operation, reporting directly to the Operations Director. Team Leadership: Build, empower, and train a high-performing department head team to consistently exceed rising customer expectations. Operational Standards: Maintain a visible, hands-on presence during peak times, ensuring efficient working practices and smart staff rota management. Financial & Commerical Acumen: Manage profitability by monitoring cost of sales, minimising waste, and working closely with the Head Chef on gross profit margins. Sales Drive: Actively identify opportunities to boost accommodation and food revenue through seasonal packages, staycations, themed events, and local social media messaging. Compliance: Ensure the property adheres strictly to all health and safety, fire, and food hygiene regulations, whilst maintaining strong relations with VisitGuernsey. Sound like the role for you? For this, we hope you have: Proven Hospitality Management Experience: A strong background as a Hotel Manager, Deputy GM, or an accomplished Operations Manager looking for their next step. A Balance of Skills: Strong financial and strategic capability combined with a willingness to be operationally hands-on when the business requires it. Excellent People Skills: A natural leader who enjoys mentoring staff, handling guest feedback swiftly and decisively, and building strong local community relationships. Regulatory Knowledge: Familiarity with compliance, health and safety, and working alongside tourism boards. Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Hotel Manager role in Guernsey. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Natasha Seadon Job Number: (phone number removed) / INDF&B Job Role: Hotel Manager Location: Guernsey Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Jun 15, 2026
Full time
Role: Hotel Manager Location: Guernsey, Channel Islands Salary / Rate of pay: 45,000 per annum + 1-Bedroom Flat Platinum Recruitment is working in partnership with a wonderful, established hotel in Guernsey, and we have a fantastic opportunity for an experienced Hotel Manager to lead their property operations. What's in it for you? Live-in accommodation provided: Includes a comfortable, private 1-bedroom flat. Island lifestyle: A unique opportunity to live and work in the beautiful Channel Islands. Autonomy and impact: Take full ownership of the day-to-day operations and shape the guest journey. Career growth: Work closely with the Operations Director and a wider regional network of hospitality professionals. Supportive environment: A collaborative leadership culture focused on long-term business success and staff retention. Package 45,000 per annum Subsidised Live-In Accommodation (1-bedroom apartment) Why choose our Client? This is an exceptional prospect for a commercially minded, hands-on manager to take the reins of a popular and charming hotel in Guernsey. The property prides itself on providing excellent hospitality for residents, restaurant diners, and function guests alike. Following a period of focus on high-quality standards and local tourism growth, the hotel is primed for a leader who can drive commercial performance, build a motivated team, and act as the true public face of the business. What's involved? As Hotel Manager, you will be ultimately responsible for the day-to-day running of the entire hotel operation, reporting directly to the Operations Director. Team Leadership: Build, empower, and train a high-performing department head team to consistently exceed rising customer expectations. Operational Standards: Maintain a visible, hands-on presence during peak times, ensuring efficient working practices and smart staff rota management. Financial & Commerical Acumen: Manage profitability by monitoring cost of sales, minimising waste, and working closely with the Head Chef on gross profit margins. Sales Drive: Actively identify opportunities to boost accommodation and food revenue through seasonal packages, staycations, themed events, and local social media messaging. Compliance: Ensure the property adheres strictly to all health and safety, fire, and food hygiene regulations, whilst maintaining strong relations with VisitGuernsey. Sound like the role for you? For this, we hope you have: Proven Hospitality Management Experience: A strong background as a Hotel Manager, Deputy GM, or an accomplished Operations Manager looking for their next step. A Balance of Skills: Strong financial and strategic capability combined with a willingness to be operationally hands-on when the business requires it. Excellent People Skills: A natural leader who enjoys mentoring staff, handling guest feedback swiftly and decisively, and building strong local community relationships. Regulatory Knowledge: Familiarity with compliance, health and safety, and working alongside tourism boards. Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Hotel Manager role in Guernsey. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Natasha Seadon Job Number: (phone number removed) / INDF&B Job Role: Hotel Manager Location: Guernsey Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Fundraising Officer Join an international animal welfare organisation, offering care and protection to donkeys worldwide. We now have an exciting opportunity for a proactive team player with outstanding decision-making skills and a strong customer service ethic to join the dedicated Fundraising Department. Position: Fundraising Officer (internally known as Major Gifts Officer) Location: Devon/Hybrid (site attendance estimated to be one day per week, flexibility considered) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,431per annum Contract: Permanent Closing Date: Sunday 5 July 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Major Gifts Officer, you will support delivery of agreed activity within the Major Gifts Team, successfully cultivating and stewarding a portfolio of mid-value individuals and trusts and delivering a range of agreed projects. Working closely with the Major Gifts Managers, you will evolve and continuously improve supporter stewardship and cultivation activity in line with their capacity and propensity to donate, continuously evaluating performance. Your principal duties and responsibilities will include: Supporting the delivery of the Major Gifts Strategy, improving Major Gifts performance. Supporting the Major Gifts cultivation/stewardship programme to grow the number of supporters financially contributing mid value and major gifts. Managing, supporting and attending Major Gifts stewardship and cultivation meetings and events, including supplier liaison, supporter invite lists, follow ups and budgets. Securing, managing and stewarding a portfolio of active mid-value donors and charitable trusts, delivering compelling bids and donor reports, forging and maintaining strong and enduring relationships. Researching current and potential major and mid-value donors to enable a donor-centric approach. Delivering and reporting on agreed development and stewardship projects, fundraising targets. Maintaining accurate and up-to-date donor information on our CRM system. About You We are looking for someone with: Demonstrable experience of strong administrative and organisational support within a busy, fast paced environment. Strong project management skills, with the ability to plan, organise, and prioritise workloads. Excellent written and verbal communication skills. Strong data management skills, and experience of working with databases or CRM systems. Experience of managing multiple priorities and meeting deadlines. Able to support the planning and delivery of activities or events, including administrative and logistical coordination. Benefits include: Competitive pension. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan, including reimbursement of some medical expenses up to the specified limits per membership, offers, discounts and cashback on shopping, travel and entertainment from participating outlets, access to a 24/7 GP and counselling service. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Fundraising, Fundraiser, Major Donor, Major Gifts, Fundraising Officer, Major Donor Fundraiser, Major Gifts Fundraiser, Major Donor Fundraising Officer, Major Gifts Fundraising Officer, Events Fundraising, Individual Giving Fundraiser, Community Fundraiser. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Jun 15, 2026
Full time
Fundraising Officer Join an international animal welfare organisation, offering care and protection to donkeys worldwide. We now have an exciting opportunity for a proactive team player with outstanding decision-making skills and a strong customer service ethic to join the dedicated Fundraising Department. Position: Fundraising Officer (internally known as Major Gifts Officer) Location: Devon/Hybrid (site attendance estimated to be one day per week, flexibility considered) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,431per annum Contract: Permanent Closing Date: Sunday 5 July 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Major Gifts Officer, you will support delivery of agreed activity within the Major Gifts Team, successfully cultivating and stewarding a portfolio of mid-value individuals and trusts and delivering a range of agreed projects. Working closely with the Major Gifts Managers, you will evolve and continuously improve supporter stewardship and cultivation activity in line with their capacity and propensity to donate, continuously evaluating performance. Your principal duties and responsibilities will include: Supporting the delivery of the Major Gifts Strategy, improving Major Gifts performance. Supporting the Major Gifts cultivation/stewardship programme to grow the number of supporters financially contributing mid value and major gifts. Managing, supporting and attending Major Gifts stewardship and cultivation meetings and events, including supplier liaison, supporter invite lists, follow ups and budgets. Securing, managing and stewarding a portfolio of active mid-value donors and charitable trusts, delivering compelling bids and donor reports, forging and maintaining strong and enduring relationships. Researching current and potential major and mid-value donors to enable a donor-centric approach. Delivering and reporting on agreed development and stewardship projects, fundraising targets. Maintaining accurate and up-to-date donor information on our CRM system. About You We are looking for someone with: Demonstrable experience of strong administrative and organisational support within a busy, fast paced environment. Strong project management skills, with the ability to plan, organise, and prioritise workloads. Excellent written and verbal communication skills. Strong data management skills, and experience of working with databases or CRM systems. Experience of managing multiple priorities and meeting deadlines. Able to support the planning and delivery of activities or events, including administrative and logistical coordination. Benefits include: Competitive pension. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan, including reimbursement of some medical expenses up to the specified limits per membership, offers, discounts and cashback on shopping, travel and entertainment from participating outlets, access to a 24/7 GP and counselling service. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Fundraising, Fundraiser, Major Donor, Major Gifts, Fundraising Officer, Major Donor Fundraiser, Major Gifts Fundraiser, Major Donor Fundraising Officer, Major Gifts Fundraising Officer, Events Fundraising, Individual Giving Fundraiser, Community Fundraiser. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn't just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home. What will you spend your time doing? Support like a leader. Assist in taking ownership of the restaurant - help drive performance, hit goals, and keep the vibe alive. Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them. Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what's expected. Keep everything running smooth. Stay on top of the admin - from rosters to stock, you help ensure the behind-the-scenes work is solid. Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back. What we'd love from you: You lead by example. You've helped manage teams before and know how to bring out the best in others. You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued. You keep things running. You help ensure smooth operations - efficient, clean, compliant - even when things get hectic. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Jun 15, 2026
Full time
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn't just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home. What will you spend your time doing? Support like a leader. Assist in taking ownership of the restaurant - help drive performance, hit goals, and keep the vibe alive. Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them. Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what's expected. Keep everything running smooth. Stay on top of the admin - from rosters to stock, you help ensure the behind-the-scenes work is solid. Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back. What we'd love from you: You lead by example. You've helped manage teams before and know how to bring out the best in others. You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued. You keep things running. You help ensure smooth operations - efficient, clean, compliant - even when things get hectic. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Café Manager Are you an experienced hospitality professional with a passion for delivering exceptional customer service and leading successful teams? We are seeking a motivated and hands-on Café Manager to oversee the daily operations of a busy café environment based in Newbury. This is an exciting opportunity for a strong leader who thrives in a fast-paced setting and takes pride in maintaining excellent service standards, food quality, and team performance - all while enjoying a great work-life balance with daytime hours only and no evening shifts. Café Manager - About the Role As Café Manager, you will be responsible for the smooth and efficient running of the café, ensuring every customer receives a warm welcome and an outstanding experience. You will lead both front-of-house and kitchen teams, drive operational standards, manage stock and staffing, and support the ongoing success and growth of the business. Café Manager - Key Responsibilities Manage the day-to-day running of the café Lead, motivate, and develop the café team Ensure exceptional customer service at all times Maintain high standards of food quality, presentation, and cleanliness Manage stock ordering, stock control, and minimise wastage Prepare staff rotas and ensure appropriate staffing levels Monitor performance against sales and profitability targets Ensure full compliance with food hygiene, health & safety, and company policies Support seasonal promotions, events, and business growth initiatives Drive a positive and welcoming atmosphere for customers and staff alike Café Manager - Requirements Previous experience in a Café Manager, Assistant Manager, Restaurant Manager, or similar hospitality management role Strong leadership and people management skills Excellent communication and customer service abilities Experience in stock control, budgeting, and commercial performance Sound knowledge of food safety and health & safety regulations Ability to work flexibly, including weekends and busy trading periods A full valid driving licence and access to your own car are absolutely essential for this role What We Offer Competitive salary Excellent work-life balance - daytime hours only, no evenings or split shifts Career progression and development opportunities Supportive and professional working environment Staff discount benefits Opportunity to join a respected and growing business If you are a passionate hospitality professional looking for your next challenge as a Café Manager in Newbury, we would love to hear from you. Apply today to take the next step in your hospitality career.
Jun 15, 2026
Full time
Café Manager Are you an experienced hospitality professional with a passion for delivering exceptional customer service and leading successful teams? We are seeking a motivated and hands-on Café Manager to oversee the daily operations of a busy café environment based in Newbury. This is an exciting opportunity for a strong leader who thrives in a fast-paced setting and takes pride in maintaining excellent service standards, food quality, and team performance - all while enjoying a great work-life balance with daytime hours only and no evening shifts. Café Manager - About the Role As Café Manager, you will be responsible for the smooth and efficient running of the café, ensuring every customer receives a warm welcome and an outstanding experience. You will lead both front-of-house and kitchen teams, drive operational standards, manage stock and staffing, and support the ongoing success and growth of the business. Café Manager - Key Responsibilities Manage the day-to-day running of the café Lead, motivate, and develop the café team Ensure exceptional customer service at all times Maintain high standards of food quality, presentation, and cleanliness Manage stock ordering, stock control, and minimise wastage Prepare staff rotas and ensure appropriate staffing levels Monitor performance against sales and profitability targets Ensure full compliance with food hygiene, health & safety, and company policies Support seasonal promotions, events, and business growth initiatives Drive a positive and welcoming atmosphere for customers and staff alike Café Manager - Requirements Previous experience in a Café Manager, Assistant Manager, Restaurant Manager, or similar hospitality management role Strong leadership and people management skills Excellent communication and customer service abilities Experience in stock control, budgeting, and commercial performance Sound knowledge of food safety and health & safety regulations Ability to work flexibly, including weekends and busy trading periods A full valid driving licence and access to your own car are absolutely essential for this role What We Offer Competitive salary Excellent work-life balance - daytime hours only, no evenings or split shifts Career progression and development opportunities Supportive and professional working environment Staff discount benefits Opportunity to join a respected and growing business If you are a passionate hospitality professional looking for your next challenge as a Café Manager in Newbury, we would love to hear from you. Apply today to take the next step in your hospitality career.
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn't just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home. What will you spend your time doing? Support like a leader. Assist in taking ownership of the restaurant - help drive performance, hit goals, and keep the vibe alive. Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them. Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what's expected. Keep everything running smooth. Stay on top of the admin - from rosters to stock, you help ensure the behind-the-scenes work is solid. Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back. What we'd love from you: You lead by example. You've helped manage teams before and know how to bring out the best in others. You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued. You keep things running. You help ensure smooth operations - efficient, clean, compliant - even when things get hectic. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Jun 15, 2026
Full time
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn't just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home. What will you spend your time doing? Support like a leader. Assist in taking ownership of the restaurant - help drive performance, hit goals, and keep the vibe alive. Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them. Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what's expected. Keep everything running smooth. Stay on top of the admin - from rosters to stock, you help ensure the behind-the-scenes work is solid. Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back. What we'd love from you: You lead by example. You've helped manage teams before and know how to bring out the best in others. You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued. You keep things running. You help ensure smooth operations - efficient, clean, compliant - even when things get hectic. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn't just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home. What will you spend your time doing? Support like a leader. Assist in taking ownership of the restaurant - help drive performance, hit goals, and keep the vibe alive. Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them. Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what's expected. Keep everything running smooth. Stay on top of the admin - from rosters to stock, you help ensure the behind-the-scenes work is solid. Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back. What we'd love from you: You lead by example. You've helped manage teams before and know how to bring out the best in others. You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued. You keep things running. You help ensure smooth operations - efficient, clean, compliant - even when things get hectic. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Jun 15, 2026
Full time
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn't just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home. What will you spend your time doing? Support like a leader. Assist in taking ownership of the restaurant - help drive performance, hit goals, and keep the vibe alive. Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them. Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what's expected. Keep everything running smooth. Stay on top of the admin - from rosters to stock, you help ensure the behind-the-scenes work is solid. Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back. What we'd love from you: You lead by example. You've helped manage teams before and know how to bring out the best in others. You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued. You keep things running. You help ensure smooth operations - efficient, clean, compliant - even when things get hectic. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Salary : £50,998 to £55,224 inclusive annual salary + Local Government Pension Scheme (Pay Award Pending) Contract : Permanent, Full-time (37 hours per week) Location : St Albans, Hertfordshire. Flexible working options (including hybrid) About the role An exciting opportunity has arisen for a Team Leader in our client's Litigation and Regulatory legal team. This pivotal role will predominantly: Lead, support, develop and manage the Litigation and Regulatory team, and Ensure the delivery of proactive, robust, high quality and specialist legal advice on Litigation and Regulatory legal matters. In addition, the postholder will support the achievement of our client's corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities: Lead, support and develop the Litigation and Regulatory team and contribute to the development of the legal services team, generally. Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies. Ensure the legal services team provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external). Monitor budgets for the Litigation and Regulatory team, looking for innovative and creative ways to save money whilst improving the services provided. Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the Council. Attend Member and Officer meetings as required, including meetings of the Council, Cabinet and Committees to ensure that decisions are lawful. About You We're seeking a confident legal professional with: Proven track record in managing a legal team. Legal expertise and experience in Litigation and Regulatory law. Strong interpersonal and client management skills. A collaborative approach to working across councils and teams. Guided by their sustainability and climate strategy, our client puts the environment at the heart of every decision. They live their values trust, care, confidence, collaboration, and customer focus while delivering sustainable services and reducing environmental impact. Join them and make a difference. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our client's centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 30.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers. Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident Our client is proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria our client uses to assess applicants. Our client reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 22 June 2026 Interviews are scheduled for w/c: 3 July 2026 NOTE : Interviews are conducted throughout the application process. Our client reserves the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may have experience in the following: Litigation Team Leader, Legal Team Leader, Regulatory Lawyer, Senior Litigation Lawyer, Principal Lawyer, Head of Litigation, Legal Services Manager, In-House Counsel (Public Sector), Local Government Lawyer, Regulatory Solicitor, Litigation Solicitor, Senior Legal Advisor, Legal Manager, Counsel (Public Sector), Legal Services Team Lead, etc. REF-
Jun 15, 2026
Full time
Salary : £50,998 to £55,224 inclusive annual salary + Local Government Pension Scheme (Pay Award Pending) Contract : Permanent, Full-time (37 hours per week) Location : St Albans, Hertfordshire. Flexible working options (including hybrid) About the role An exciting opportunity has arisen for a Team Leader in our client's Litigation and Regulatory legal team. This pivotal role will predominantly: Lead, support, develop and manage the Litigation and Regulatory team, and Ensure the delivery of proactive, robust, high quality and specialist legal advice on Litigation and Regulatory legal matters. In addition, the postholder will support the achievement of our client's corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities: Lead, support and develop the Litigation and Regulatory team and contribute to the development of the legal services team, generally. Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies. Ensure the legal services team provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external). Monitor budgets for the Litigation and Regulatory team, looking for innovative and creative ways to save money whilst improving the services provided. Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the Council. Attend Member and Officer meetings as required, including meetings of the Council, Cabinet and Committees to ensure that decisions are lawful. About You We're seeking a confident legal professional with: Proven track record in managing a legal team. Legal expertise and experience in Litigation and Regulatory law. Strong interpersonal and client management skills. A collaborative approach to working across councils and teams. Guided by their sustainability and climate strategy, our client puts the environment at the heart of every decision. They live their values trust, care, confidence, collaboration, and customer focus while delivering sustainable services and reducing environmental impact. Join them and make a difference. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our client's centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 30.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers. Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident Our client is proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria our client uses to assess applicants. Our client reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 22 June 2026 Interviews are scheduled for w/c: 3 July 2026 NOTE : Interviews are conducted throughout the application process. Our client reserves the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may have experience in the following: Litigation Team Leader, Legal Team Leader, Regulatory Lawyer, Senior Litigation Lawyer, Principal Lawyer, Head of Litigation, Legal Services Manager, In-House Counsel (Public Sector), Local Government Lawyer, Regulatory Solicitor, Litigation Solicitor, Senior Legal Advisor, Legal Manager, Counsel (Public Sector), Legal Services Team Lead, etc. REF-
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Jun 15, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Energy Sales Business Development Consultant Location: Edgbaston, Birmingham - Hybrid after initial probation period Salary: £(phone number removed)K Mon-Thurs 8-5.30pm or 8.30-6pm/Fri-8.30-3pm (early finish) My client are a specialist recruiter and are looking for ambitious, resilient and commercially minded individuals to join their friendly team as Energy Sales Consultants, with a strong focus on sales, business development and generating new client relationships. This role will be heavily focused on selling contract and permanent recruitment solutions to the energy, renewables and utilities industries. No recruitment experience required, if you can sell, build relationships, and thrive in a performance-led environment, the rest can be taught. The role As an Energy Sales Consultant, you'll be trained to become a full 360 consultant, with a strong emphasis on the sales and revenue-generating side of recruitment within the energy, renewables and utilities industries across the country. You'll work closely with experienced managers and top billers who will coach you 1:1 and support your development. You'll learn how to: Proactively win new business and develop new client relationships Identify sales opportunities within your market Conduct business development calls and meetings with decision-makers Build and manage your own client portfolio Negotiate fees, terms, and offers Deliver against revenue and billing targets Manage the full recruitment lifecycle from client acquisition to placement This is a fast-paced, target-driven role where your effort directly impacts your earnings and progression. We're particularly keen to hear from people with experience in: B2B sales (energy, utilities, telecoms, SaaS, professional services, etc.) Business development or account management Outbound / phone-based sales environments Estate agency, lettings, or property sales Any role where you've worked to KPIs, targets, or commission You'll be a strong fit if you are: Commercially driven and money-motivated Confident speaking to senior stakeholders Resilient and comfortable with rejection Competitive, proactive, and results-focused Keen to build a long-term career, not just a job We offer: Clear, structured career progression based on performance Uncapped, industry-leading commission scheme Proven success stories including board members who started as consultants Comprehensive sales and recruitment training Ongoing mentoring from experienced leaders A collaborative, high-performing culture that celebrates success Benefits Alongside a competitive base salary and uncapped commission, you'll enjoy: Additional Family First leave days Early Friday finishes Friendly, modern office environment Bring your dog to work International annual Christmas conferences (previous destinations include Malta, Dubai, Havana & Rio de Janeiro) Regular socials and team events Monthly "Spin the Wheel" rewards for exceptional performance (extra holiday, coffee treats, restaurant & experience vouchers) Life assurance policy Bike to Work Scheme If you wish to be considered for this role, please email your cv to (url removed) or call me to discuss on (phone number removed). If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
Jun 15, 2026
Full time
Energy Sales Business Development Consultant Location: Edgbaston, Birmingham - Hybrid after initial probation period Salary: £(phone number removed)K Mon-Thurs 8-5.30pm or 8.30-6pm/Fri-8.30-3pm (early finish) My client are a specialist recruiter and are looking for ambitious, resilient and commercially minded individuals to join their friendly team as Energy Sales Consultants, with a strong focus on sales, business development and generating new client relationships. This role will be heavily focused on selling contract and permanent recruitment solutions to the energy, renewables and utilities industries. No recruitment experience required, if you can sell, build relationships, and thrive in a performance-led environment, the rest can be taught. The role As an Energy Sales Consultant, you'll be trained to become a full 360 consultant, with a strong emphasis on the sales and revenue-generating side of recruitment within the energy, renewables and utilities industries across the country. You'll work closely with experienced managers and top billers who will coach you 1:1 and support your development. You'll learn how to: Proactively win new business and develop new client relationships Identify sales opportunities within your market Conduct business development calls and meetings with decision-makers Build and manage your own client portfolio Negotiate fees, terms, and offers Deliver against revenue and billing targets Manage the full recruitment lifecycle from client acquisition to placement This is a fast-paced, target-driven role where your effort directly impacts your earnings and progression. We're particularly keen to hear from people with experience in: B2B sales (energy, utilities, telecoms, SaaS, professional services, etc.) Business development or account management Outbound / phone-based sales environments Estate agency, lettings, or property sales Any role where you've worked to KPIs, targets, or commission You'll be a strong fit if you are: Commercially driven and money-motivated Confident speaking to senior stakeholders Resilient and comfortable with rejection Competitive, proactive, and results-focused Keen to build a long-term career, not just a job We offer: Clear, structured career progression based on performance Uncapped, industry-leading commission scheme Proven success stories including board members who started as consultants Comprehensive sales and recruitment training Ongoing mentoring from experienced leaders A collaborative, high-performing culture that celebrates success Benefits Alongside a competitive base salary and uncapped commission, you'll enjoy: Additional Family First leave days Early Friday finishes Friendly, modern office environment Bring your dog to work International annual Christmas conferences (previous destinations include Malta, Dubai, Havana & Rio de Janeiro) Regular socials and team events Monthly "Spin the Wheel" rewards for exceptional performance (extra holiday, coffee treats, restaurant & experience vouchers) Life assurance policy Bike to Work Scheme If you wish to be considered for this role, please email your cv to (url removed) or call me to discuss on (phone number removed). If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
FOOD & BEVERAGE OPERATIONS MANAGER Salary: £35,000 - £42,000 per annum + tips Location: Suffolk countryside (Must be a driver due to rural location) This is an exceptional opportunity for an entrepreneurial Food & Beverage Operations Manager to take full ownership of a department and make it their own. Set within a beautifully restored, award-winning luxury hotel and spa in the Suffolk countryside, this role is perfect for a driven leader ready to spearhead a major project, deliver outstanding results, and gain the industry recognition they deserve. The Opportunity We are looking for a business-minded visionary to drive growth in an already highly successful operation. You will not just manage; you will innovate, train, and build a high-performing team from the ground up. This role blends strategic development with hands-on leadership across multiple high-end outlets, including refined dining, relaxed lounge service, a busy events calendar, and a famous afternoon tea service. Key Responsibilities Departmental Ownership : Take total control of the F&B department, implementing your own ideas and systems to elevate the business. Team Development : Recruit, train, inspire, and mentor a passionate team, building a culture of excellence and accountability. Project Management : Lead strategic operational projects designed to maximise revenue, improve efficiency, and enhance the guest experience. Operational Excellence : Oversee seamless day-to-day service across all restaurant, bar, and private event spaces. Financial Acumen : Manage budgets, stock control, and labour costs with an entrepreneurial, growth-focused mindset. What We Are Looking For An experienced F&B Manager with an entrepreneurial spirit and a track record of growing successful businesses. A natural educator who loves training staff and building long-term talent pipelines. A proactive project leader who thrives on autonomy and wants to make a measurable impact. Strong leadership skills with a hands-on, front-of-house presence. Must be a driver with access to a vehicle due to our beautiful, remote countryside location. What s in it for you? Competitive Package : Up to £42,000 base salary (depending on experience) plus a lucrative share of tips. Career Progression : Clear pathways to senior leadership within a highly respected hospitality group. Recognition : Full backing from senior management to execute your vision and celebrate your wins. Work Environment : A supportive, professional culture within a stunning, quality-driven luxury resort. If you are a driven, autonomous leader ready to put your stamp on a premium operation, apply today to Jonathan at Select Recruitment to take the next definitive step in your career.
Jun 15, 2026
Full time
FOOD & BEVERAGE OPERATIONS MANAGER Salary: £35,000 - £42,000 per annum + tips Location: Suffolk countryside (Must be a driver due to rural location) This is an exceptional opportunity for an entrepreneurial Food & Beverage Operations Manager to take full ownership of a department and make it their own. Set within a beautifully restored, award-winning luxury hotel and spa in the Suffolk countryside, this role is perfect for a driven leader ready to spearhead a major project, deliver outstanding results, and gain the industry recognition they deserve. The Opportunity We are looking for a business-minded visionary to drive growth in an already highly successful operation. You will not just manage; you will innovate, train, and build a high-performing team from the ground up. This role blends strategic development with hands-on leadership across multiple high-end outlets, including refined dining, relaxed lounge service, a busy events calendar, and a famous afternoon tea service. Key Responsibilities Departmental Ownership : Take total control of the F&B department, implementing your own ideas and systems to elevate the business. Team Development : Recruit, train, inspire, and mentor a passionate team, building a culture of excellence and accountability. Project Management : Lead strategic operational projects designed to maximise revenue, improve efficiency, and enhance the guest experience. Operational Excellence : Oversee seamless day-to-day service across all restaurant, bar, and private event spaces. Financial Acumen : Manage budgets, stock control, and labour costs with an entrepreneurial, growth-focused mindset. What We Are Looking For An experienced F&B Manager with an entrepreneurial spirit and a track record of growing successful businesses. A natural educator who loves training staff and building long-term talent pipelines. A proactive project leader who thrives on autonomy and wants to make a measurable impact. Strong leadership skills with a hands-on, front-of-house presence. Must be a driver with access to a vehicle due to our beautiful, remote countryside location. What s in it for you? Competitive Package : Up to £42,000 base salary (depending on experience) plus a lucrative share of tips. Career Progression : Clear pathways to senior leadership within a highly respected hospitality group. Recognition : Full backing from senior management to execute your vision and celebrate your wins. Work Environment : A supportive, professional culture within a stunning, quality-driven luxury resort. If you are a driven, autonomous leader ready to put your stamp on a premium operation, apply today to Jonathan at Select Recruitment to take the next definitive step in your career.
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Jun 15, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 15, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
