326 jobs found

Senior Conveyancing Paralegal - Sutton Coldfield 25,000 - 35,000 (DOE) Bell Cornwall Recruitment Ref: JC/BCR/31893 Bell Cornwall Recruitment is pleased to be recruiting for aor Senior Conveyancing Paralegal to join a fantastic high street law firm based in Sutton Coldfield. This is a fantastic opportunity for an experienced conveyancing paralegal looking to take the next step in their career. The Role: As a Conveyancing Paralegal, you will be responsible for managing your own caseload of mainly sale files , handling matters from instruction through to completion with minimal supervision. Key Responsibilities: Managing a caseload of conveyancing sale files from start to finish. Liaising with clients, solicitors, estate agents, and lenders. Drafting contracts and legal documentation. Ensuring compliance with all regulatory requirements and firm procedures. Providing excellent client service at all times. The Ideal Candidate: Previous experience as a Senior Conveyancing Paralegal or similar role. Ability to manage your own caseload independently, particularly sale files. Strong organisational and communication skills. High attention to detail and ability to work under pressure. A proactive, professional, and client-focused approach. What's on Offer: Salary between 25,000 - 35,000 (depending on experience) . Friendly and supportive working environment. Excellent location in Sutton Coldfield with good transport links. Opportunity to develop and progress within a respected law firm. INDLP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Outbound Sales Executive Leeds About Us (nosglobal,com) Founded in 2020, NOS is a commercial real estate services business that specialises in bridging commercial landlords and occupiers with their desired supply chain globally. Through telemarketing, market intelligence, data analysis, and business consulting, we help clients identify and capture opportunities across the commercial real estate landscape. Headquatered in the UK, we have offices in London and Johannesburg, supporting our clients across the United Kingdom, North America, and the EMEA region. Since 2021, we ve helped our clients secure over £30 million in revenue , with a further £3.4 billion in active construction pipeline. As a fast-growing business, we re big on culture and we define NOStronauts as those who sweat the small stuff, aren t afraid to roll up their sleeves, obsess over client satisfaction, love helping others, and are continuously looking to grow as professionals. Sales Executive Role Description: Location: Yorkshire House, Greek Street, Leeds, LS1 5SH Salary: £28,000 - £30,000 (Subject to experience). Role: Appointment Setting (Outbound telemarketing) Commission: Uncapped (OTE £43K - £45K). Business hours: 08:30-17:00. Working days: Monday-Friday. This is an office based role, reporting to the Head of Client Relations. In this role you will be responsible for managing and the delivery of telemarketing campaigns for our existing clients. Within this role you will have full responsibility for the services delivered to set client(s). You will be given a full understanding of our clients expectations to ensure that our solutions are delivered on schedule and to our client's satisfaction. You will integrate seamlessly and have direct contact with clients while adhering to our values and operating procedures. Sales Executive Key Responsbilities: Secure new business opportunities for your assigned client, through cold telephone outreach on our CRM. Ensure seamless delivery of services to assigned client(s), maintaining the highest standards of quality. Manage client relationships, engaging effectively with key contacts, decision-makers, and influencers. Develop a deep understanding of our client s priorities, strategy, and organisational structure to identify opportunities for NOS to add value across their business. Lead or actively participate in regular client review meetings. Collaborate with the Head of Client Relations to create tailored account development plans. Provide accurate and timely weekly and monthly reports, both internally and to externally. Maintain up-to-date records of all client activities and progress within the internal CRM system. Ensure full compliance with all statutory, operational, and company policies. About You as a Sales Executive: Inquisitive with the ability to listen and ask the right questions. You have the ability to prioritise your workload and to multi-task. You re a natural communicator with great interpersonal skills. A good negotiator. A storyteller with an engaging personality. Fearless attitude. You love contributing and working in diverse team. A diligent professional who s obsessed with customer satisfaction. Ambitious and self-motivated, with a desire to learn, develop, and progress. Great written and spoken English. Ideal Sales Executive Experience: EThis role is well suited to candidates with a background in recruitment, media sales or onsite lettings agent experience. Outbound or Inbound Telesales experience is a must. Understanding of B2B sales or client management is advantageous, however, not a must. Knowledge of the commercial real estate is advantageous, however, not a must. Experience of managing SLAs / KPIs. Experience using CRM systems. Experience using MS Office suite - particularly Outlook. NOS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, or any other characteristic protected under law. Email: (email address removed),com

Senior AI Automation Engineer Please read the below high-level overview of this role first before getting in touch We are building AI engineering capability within our internal tax technology function. This is a hands-on Senior AI Automation Engineer role focused on designing, building and deploying production-grade AI agents, automated workflows and scalable integrations used directly by internal business teams. This role would suit someone who can combine strong Python engineering with practical AI/LLM application experience, Azure cloud capability and enterprise integration skills. If this sounds like a good match for you, contact Lorenz Pasch at Hays Recruitment ASAP My contact details for direct contact are available on my LinkedIn profile Unfortunately, there are no sponsorship options available for this position. The Role You will join a growing internal technology team focused on delivering AI-powered systems into a governed enterprise environment. This is not a research or proof-of-concept role; the focus is on building reliable, production-ready AI tools, automation workflows and reusable engineering components that are adopted by real users. You will work across applied AI, software engineering, automation and platform integration, helping to shape engineering standards while supporting the development of early-career engineers. Key Responsibilities Design and build AI agents and multistep workflows for internal tax and business use cases. Develop Python-based services, automation pipelines and production-grade applications. Integrate AI systems with internal platforms using APIs, authentication and event-driven architectures. Orchestrate workflows across Microsoft AI platforms, Copilot Studio, Azure AI services and internal systems. Build reusable components including connectors, agent tools and shared automation services. Implement CI/CD pipelines for reliable deployment, versioning and release management. Ensure AI solutions are scalable, observable, secure and maintainable in an enterprise environment. Lead technical design discussions, code reviews and engineering best practice. Support junior and early-career engineers through mentoring and technical guidance. Measure outcomes, gather user feedback and iterate solutions based on real-world usage. Skills and Experience Required Strong Python engineering skills, including APIs, testing, modular design and async processing. Experience building production-grade applications, services or automation platforms. Practical experience building AI, LLM, agentic or workflow-based applications. Understanding of AI agents, orchestration patterns, tool use and the limitations of large language models. Experience with Azure OpenAI, Azure AI Foundry, Copilot Studio or similar platforms would be highly beneficial. Strong experience with REST APIs, GraphQL, authentication and system integration. Experience building reusable services, connectors or internal platform components. Knowledge of CI/CD pipelines, Git workflows, automated testing, deployment and monitoring. Experience with Microsoft Azure, including AI services, Azure Functions, containers or Azure Container Apps. Containerisation experience with Docker, Kubernetes or similar technologies would be advantageous. Desirable Experience Experience in tax, finance, accounting, audit, legal, consulting or another regulated environment. Experience with prompt evaluation, prompt/version control or AI governance. Exposure to Microsoft Power Platform or Copilot Studio ecosystems. Experience working with internal platforms, shared services or enterprise automation. Understanding of auditability, security, permissions and human-in-the-loop workflows. Suitable Backgrounds This opportunity may suit someone currently working as a Senior AI Engineer, LLM Engineer, AI Automation Engineer, Applied AI Engineer, AI Platform Engineer, Senior Python Engineer, Python Automation Engineer, Azure AI Engineer, Workflow Automation Engineer, Integration Engineer or Platform Engineer. Benefits Hybrid and flexible working. 27 days' annual leave, with the option to purchase additional days. Health, lifestyle and wellbeing benefits. Financial wellbeing tools and support. Electric car scheme. Access to a virtual GP. Access to a large suite of on-demand learning and development courses. This is an excellent opportunity for an engineer who wants to move beyond AI prototypes and build real, production-grade AI agents, automation workflows and Python services that have a direct impact on business operations. If interested, call Lorenz Pasch at Hays Recruitment on (phone number removed) ASAP. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

AI Developer (SC Cleared) £700-£800 per day Inside IR35 Hybrid (Canary Wharf, London - 1 day per week) Contract until September 2026 + potential extension Morgan Hunt are working in partnership with a leading UK government organisation to recruit an experienced AI Developer with active SC clearance.This is an exciting opportunity to play a key role in delivering cutting-edge AI solutions within a secure, high-impact environment-helping shape how AI is deployed across critical public services. The Role You'll be responsible for designing and delivering production-grade AI applications, working at the forefront of technologies such as Microsoft Copilot Studio, Azure AI Foundry and Azure OpenAI.Key responsibilities include: Designing, developing and deploying AI-enabled applications across cloud platforms Building and scaling Retrieval-Augmented Generation (RAG) pipelines and agentic AI systems using trusted data sources Creating, testing and refining prompts, workflows and AI configurations to maximise accuracy and performance Applying solid software engineering practices including API development, version control, CI/CD and automated testing Monitoring and optimising AI systems in production, ensuring performance, cost control, security and compliance Collaborating closely with Data Scientists to transition experimental models into robust, production-ready services Engaging stakeholders to identify and shape high-value AI use cases Ensuring all solutions align with Responsible AI principles, data protection and security standards Developing proof-of-concepts to support decision-making and future investment Experience Required Proven experience delivering AI-enabled solutions into production environments Strong software engineering background, particularly with Python and cloud technologies Experience working with large language models (LLMs) and AI-driven systems Track record of working within multidisciplinary agile teams Experience developing and advising on AI use cases and solution design Additional Details Day rate: £700-£800 (Inside IR35) Contract until end of September 2026, with likely extension Hybrid working - 1 day per week on-site in Canary Wharf Active SC clearance is essential (must have worked on a UK government project within the last 12 months) Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Property Manager This has to be one of the best paid Senior Property Managers positions available in Essex. Basic salary 35,000 Working from 9.00am to 6.00pm Monday to Friday. You should be working within Residential Property Management. Primarily, the successful individual will be dealing with all maintenance based issues on a particular portfolio of fully managed properties. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time/ Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary 35,000. Working from 9.00am to 6.00pm Monday to Friday. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.

Join a Growing Estate Agency With a Twist We re on the hunt for an Estate Agent Sales Coordinator who is bright, proactive, tech savvy and full of positive energy. This is not your typical office-based role it s a varied and hands-on opportunity where no two days will look quite the same. Working closely with the Senior Property Valuer, you ll be a key part of the business, providing full administrative support, helping with sales progression, assisting with marketing, and getting out and about for accompanied viewings, leafletting and more. If you love variety, people, property and being part of a growing business, this could be the perfect next step. £25,000 £30,000 Basic Salary - Negotiable 9am 6pm Monday to Friday with time off in lieu of any Saturday hours worked Saturday s required for accompanied viewings Some flexibility with these hours considered on an individual basis 5-day working week Mondays are 100% essential Potential for extra earning opportunities as the business grows The Role As our Estate Agent Sales Coordinator , you ll be involved in all aspects of supporting the day-to-day running and growth of the business. You ll upload property details to all portals, help create eye-catching marketing brochures and materials, manage enquiries, answer the phone, welcome customer walk-ins and keep window displays looking their best. You ll also support the sales progression side of the business, liaising confidently with solicitors, other agents and various parties to keep transactions moving. Saturdays are mainly for accompanied viewings some will be full days, while others may only involve a handful of viewings so flexibility and enthusiasm are essential. What We re Looking For This is not your standard Estate Agent Sales Coordinator position. We need someone who is: Tech savvy and confident using property portals and digital systems Naturally upbeat, with a strong, positive, bubbly personality Flexible and willing to do what it takes to help the business grow Comfortable juggling admin, customer service, marketing support and viewings Happy not always being office-based, as this role includes getting out on accompanied viewings and leafletting with the Senior Valuer Organised, switched on and eager to be part of a close-working partnership What You ll Get In Return In return, you ll join a growing business where your role can evolve as the company grows. There s real variety here, the chance to work very closely with the Senior Property Valuer, and the opportunity to make a genuine impact. Some flexibility can also be offered to help work around personal obligations or life commitments. If you re the kind of Estate Agent Sales Coordinator who thrives in a fast-moving environment, loves being part of a team, embraces variety and brings great energy to everything you do, we d love to hear from you. Why This Role Stands Out This is an Estate Agent Sales Coordinator opportunity with real personality a role with a twist, plenty of variety, and the chance to grow alongside an ambitious business. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.

Residential Property Paralegal Richmond, London 25,000 - 28,000 A well-established regional law firm based in Richmond is seeking a Residential Property Paralegal to join its friendly and growing conveyancing team. This is an excellent opportunity for a Residential Property Paralegal looking to build their long-term career within a reputable firm known for its supportive culture, loyal client base and high-quality residential property work. The Firm The firm has an excellent reputation across Southwest London and Surrey, providing a broad range of legal services to private clients and businesses. Their Residential Property team is well regarded locally and handles a consistent flow of conveyancing matters, offering strong support and hands-on development for junior legal professionals. The Residential Property Paralegal Role The successful Residential Property Paralegal will support solicitors and fee earners across a varied caseload of residential conveyancing transactions from instruction through to completion. The Residential Property Paralegal will assist with: Opening and managing client files Preparing contract packs and legal documentation Carrying out searches and Land Registry applications Liaising with clients, estate agents, lenders and solicitors Assisting with sales, purchases, transfers and remortgages Managing post-completion matters Supporting fee earners with day-to-day conveyancing administration Ensuring files are maintained accurately and compliantly The Residential Property Paralegal The ideal candidate will have: Previous experience within a Residential Property or Conveyancing Paralegal role A strong interest in residential property law Excellent organisational and communication skills Strong attention to detail and ability to manage deadlines A proactive and professional approach The ability to work effectively within a busy team environment In Return? 25,000 - 28,000 salary Friendly and supportive regional law firm environment Excellent Richmond location Strong long-term progression opportunities Exposure to a broad range of residential conveyancing matters Opportunity to work closely with experienced property solicitors

Debt Recovery Agent/Customer Support Salary: £28,500 P/A Location: Portsmouth, Hampshire Hours: Monday to Friday, full-time hours. Contract: please note this is a temporary position for a minimum of 3 months, with potential to be extended for the right personDynamite Recruitment are looking for an experienced Debt Recovery Agent to join a growing, successful business based in Cosham. As a Debt Recovery Agent, Customer Support you will be: Monitoring customer to ensure payments are up to date. Chasing outstanding debt on accounts. Setting up various payment plans/options where customers look t be struggling to pay their finances. Communicating with customers regarding billing queries and overdue payments. Providing generlist customer services via email and on the telephone. Working closely with the Finance department. Maintaining records and ensuring the database is kept up-to-date. Resolving disputes/discrepancies. Assisting vulnerable customers. Following FCA regulations. Assisting with the preparation of litigation cases. The ideal candidate will be/have: Brilliant communication skills. Good customer Service experience is required Precious collections / Debt recovery experience is beneficial although not essential Work well both in a team and independently. Successful experience in a similar role. Confident in IT/using various databases. Please submit your CV as soon as possible to be considered, or call Molly/Fran on .

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Responsibilities Operating the Tax Horizon scanning process and proposing identification of significant changes Assist with the monitoring of key tax, regulatory and reputational developments Assisting with the design and operationalisation of Q&R responses as relevant Meeting management for the Tax Policy and PR Group Monitoring of HMRC notices in relation to prohibited tax avoidance arrangements Support the development, maintenance and delivery of training, internal resources and communications relevant to the above Preparing draft updates for Governance bodies resulting from the above Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Significant understanding of and previous experience of tax framework within the UK Interest in the development of UK tax policy Familiarity with key regulatory regimes such as PCRT, HMRC's Standard for Agents and HMRC and professional bodies' abilities to sanction tax advisers Ability to analyse a large number of data sources for identification of significant changes Ability to develop and operationalise practical Q&R solutions Experience of attending professional body/HMRC meetings Experience of creating and delivering training Self-motivated with excellent communication & reporting skills Willingness to develop skills and detailed knowledge in this area and related areas such as discovery assessment powers and penalty behaviours. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc Location: Bridgend Salary : £26,339 per annum Vacancy Type: Permanent If you re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you. The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing. About the Role You ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need. In this role, you ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes. Key responsibilities include: Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales Completing housing needs assessments and developing structured action plans Actively engaging with Camau objectives to prevent homelessness and improve housing options Liaising with landlords, agents, and housing providers to source suitable accommodation Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys Supporting service users to access Forward Connect and other Forward Trust services What We re Looking For: Strong knowledge of housing and welfare benefits systems Experience providing housing or welfare advice to clients Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.) Experience developing and delivering support plans to help clients sustain tenancies Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Housing Interventions Officer - Custody Based - HMP Parc Location: Bridgend Salary : £26,000 per annum Vacancy Type: Permanent About The Role Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Responsibilities Operating the Tax Horizon scanning process and proposing identification of significant changes Assist with the monitoring of key tax, regulatory and reputational developments Assisting with the design and operationalisation of Q&R responses as relevant Meeting management for the Tax Policy and PR Group Monitoring of HMRC notices in relation to prohibited tax avoidance arrangements Support the development, maintenance and delivery of training, internal resources and communications relevant to the above Preparing draft updates for Governance bodies resulting from the above Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Significant understanding of and previous experience of tax framework within the UK Interest in the development of UK tax policy Familiarity with key regulatory regimes such as PCRT, HMRC's Standard for Agents and HMRC and professional bodies' abilities to sanction tax advisers Ability to analyse a large number of data sources for identification of significant changes Ability to develop and operationalise practical Q&R solutions Experience of attending professional body/HMRC meetings Experience of creating and delivering training Self-motivated with excellent communication & reporting skills Willingness to develop skills and detailed knowledge in this area and related areas such as discovery assessment powers and penalty behaviours. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Responsibilities Operating the Tax Horizon scanning process and proposing identification of significant changes Assist with the monitoring of key tax, regulatory and reputational developments Assisting with the design and operationalisation of Q&R responses as relevant Meeting management for the Tax Policy and PR Group Monitoring of HMRC notices in relation to prohibited tax avoidance arrangements Support the development, maintenance and delivery of training, internal resources and communications relevant to the above Preparing draft updates for Governance bodies resulting from the above Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Significant understanding of and previous experience of tax framework within the UK Interest in the development of UK tax policy Familiarity with key regulatory regimes such as PCRT, HMRC's Standard for Agents and HMRC and professional bodies' abilities to sanction tax advisers Ability to analyse a large number of data sources for identification of significant changes Ability to develop and operationalise practical Q&R solutions Experience of attending professional body/HMRC meetings Experience of creating and delivering training Self-motivated with excellent communication & reporting skills Willingness to develop skills and detailed knowledge in this area and related areas such as discovery assessment powers and penalty behaviours. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Azure DevOps Engineer Contract Inside IR35 Hybrid Working We are looking for an experienced Azure DevOps Engineer to join a large organisation delivering critical digital services. This hands-on role focuses on Azure DevOps administration, Azure cloud support, Power Platform technologies, and the management of cloud-based Microsoft services within a complex enterprise environment. Key Responsibilities Administer and support Azure DevOps including repositories, pipelines, agents, releases, and environments. Build, maintain, and troubleshoot CI/CD pipelines. Support Azure cloud services and related infrastructure. Support and maintain Power Apps, Power Automate, Power Pages, and SharePoint Online environments. Investigate and resolve technical issues impacting cloud services and deployments. Develop and maintain PowerShell scripts for automation and administration. Work closely with technical and business stakeholders to ensure platform reliability and continuous improvement. Essential Experience Strong Azure DevOps administration experience. Proven CI/CD pipeline build, support, and troubleshooting skills. Experience supporting Microsoft Azure environments and services. Experience with Power Platform technologies including Power Apps and Power Automate. Experience supporting SharePoint Online. PowerShell scripting knowledge. Experience working within production cloud environments. Strong problem-solving and stakeholder engagement skills. Desirable Experience within large enterprise or regulated environments. Microsoft 365 administration experience. Knowledge of ITIL service management practices. Candidate Profile You will be a technically strong Azure DevOps professional with experience supporting Azure cloud services, DevOps tooling, and Microsoft platforms. You'll be comfortable working in a fast-paced environment, driving platform stability, supporting deployments, and contributing to continuous improvement initiatives.

Conveyancer Ref: BCR/JP/32302b 40,000 - 50,000 (Dependent on Experience) Alfreton We are looking for a Licensed Conveyancer to join a well-established local law firm in Alfreton. You will be joining a strong and experienced property team within a supportive working environment. Conveyancer Responsibilities: Running a residential conveyancing caseload from initial instruction through to completion Examining contracts, title documentation, and property searches Preparing and dealing with pre-contract enquiries Maintaining regular communication with clients, estate agents, lenders, and legal representatives Managing exchanges, completions, and post-completion matters The Ideal Candidate Will Have: Qualified Licensed Conveyancer or Conveyancing Solicitor 2-3 years + PQE Ability to manage a busy caseload independently Commercial property experience would be advantageous Excellent organisational abilities and client communication skills If you are an experienced Conveyancer looking for a new opportunity in the Alfreton area, we'd love to hear from you! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Responsibilities Operating the Tax Horizon scanning process and proposing identification of significant changes Assist with the monitoring of key tax, regulatory and reputational developments Assisting with the design and operationalisation of Q&R responses as relevant Meeting management for the Tax Policy and PR Group Monitoring of HMRC notices in relation to prohibited tax avoidance arrangements Support the development, maintenance and delivery of training, internal resources and communications relevant to the above Preparing draft updates for Governance bodies resulting from the above Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Significant understanding of and previous experience of tax framework within the UK Interest in the development of UK tax policy Familiarity with key regulatory regimes such as PCRT, HMRC's Standard for Agents and HMRC and professional bodies' abilities to sanction tax advisers Ability to analyse a large number of data sources for identification of significant changes Ability to develop and operationalise practical Q&R solutions Experience of attending professional body/HMRC meetings Experience of creating and delivering training Self-motivated with excellent communication & reporting skills Willingness to develop skills and detailed knowledge in this area and related areas such as discovery assessment powers and penalty behaviours. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Responsibilities Operating the Tax Horizon scanning process and proposing identification of significant changes Assist with the monitoring of key tax, regulatory and reputational developments Assisting with the design and operationalisation of Q&R responses as relevant Meeting management for the Tax Policy and PR Group Monitoring of HMRC notices in relation to prohibited tax avoidance arrangements Support the development, maintenance and delivery of training, internal resources and communications relevant to the above Preparing draft updates for Governance bodies resulting from the above Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Significant understanding of and previous experience of tax framework within the UK Interest in the development of UK tax policy Familiarity with key regulatory regimes such as PCRT, HMRC's Standard for Agents and HMRC and professional bodies' abilities to sanction tax advisers Ability to analyse a large number of data sources for identification of significant changes Ability to develop and operationalise practical Q&R solutions Experience of attending professional body/HMRC meetings Experience of creating and delivering training Self-motivated with excellent communication & reporting skills Willingness to develop skills and detailed knowledge in this area and related areas such as discovery assessment powers and penalty behaviours. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Project Manager Full Time; Hybrid (time split between Woking, Surrey office and home) £35,000 £40,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Excellent Office Environment (with pool and table tennis!) Open and fun culture with awesome company social events Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Rail discount cards Workplace Pension Scheme Paid Sick Leave Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Free Breakfast, fruit and snacks Purpose of the Role The Project Manager is responsible for the successful day-to-day management and delivery of customer projects across the full project lifecycle ensuring work is delivered on time, within budget, and to a high standard of quality and customer satisfaction. You will coordinate cross-functional teams, manage stakeholder expectations, identify and mitigate risks, and maintain clear communication end to end. The Project Manager will play a key role in building strong customer relationships, driving delivery confidence, and ensuring projects are effectively planned, governed, and executed. There will be an expectation to embrace modern delivery practices and leverage AI-enabled tools and automation to improve overall project efficiencies including communication, reporting and planning. Job Specification: Lead the successful delivery of customer projects through all stages of the project lifecycle, from initiation through to closure, ensuring alignment with time, budget, scope and quality standards. Define and manage project scope, requirements, assumptions, and dependencies, budgets and resource allocation, creating robust project plans and work breakdown structures. Coordinate and support cross-functional delivery teams, ensuring clear ownership, accountability, and collaboration while driving prioritisation, decision-making, and issue resolution to maintain delivery momentum. Proactively monitor project progress and performance, identifying issues, blockers, and risks, and drive mitigation strategies to maintain project momentum. Manage project budgets, effort estimates, forecasting, and commercial considerations to ensure financial parameters are met. Plan for and oversee quality assurance activities to ensure deliverables meet organisational standards and customer expectations. Conduct project closure activities, including handovers, lessons learned sessions, project reviews, and continuous improvement actions. Contribute positively to the wider business through collaboration, knowledge sharing, and continuous professional development. Leverage AI-enabled tools and automation where appropriate to improve project planning, reporting, communication, risk management, and overall operational efficiency. Use agentic workflows to automate task tracking, deadline alerts and progress updates within the task management system. Use AI to support budget tracking, variance analysis, revenue reporting, and the creation of project updates and communications, improving efficiency and reporting accuracy. Ensure responsible use of AI Tools and compliance with organisational governance and regulatory requirements. Minimum Required Experience (including personal qualities): Proven experience, ideally delivering client-facing digital, technology, or transformation projects using Agile, Waterfall, or hybrid methodologies. Strong change management capability, with experience managing scope, requirements, and evolving priorities effectively. Ability to lead, motivate, and coordinate cross-functional teams to successful delivery. Exceptional communication skills, with the ability to adapt style for technical teams, senior stakeholders, and external clients. Highly organised with strong planning and prioritisation skills, able to manage multiple workstreams simultaneously. Proficient in utilising AI productivity tools and project management software to drive delivery efficiency. Nice To Haves: Working knowledge of project management principles including planning, scheduling, RAID management and stakeholder management. Formal Project Management certification such as PRINCE2, AgilePM, or PMP. Scrum certification (e.g. Scrum Master) or equivalent Agile delivery training.

Weekend Customer Experience Lead Location B37 Area Onsite Working Working 20 Hours Per Week: Friday 4 Hours, Saturday 8 Hours, Sunday 8 Hours. Are you an experienced customer service professional with a background in insurance claims, contact centre operations, or high-volume service environments? We are looking for a proactive and driven Weekend Customer Experience Lead to join our clients team and play a key role in delivering exceptional service to our clients and customers. As a Weekend Customer Experience Lead, you will be responsible for processing instructions across all client accounts, from initial notification through to progression. Operating within a fast-paced shared services environment, you will ensure service excellence, right-first-time outcomes, operational efficiency, and client satisfaction. You will support the day-to-day management of workflows, coordinate customer communications, monitor operational performance, and contribute to continuous improvement initiatives while helping to maintain a customer-focused culture. Accurately enter claims data into internal systems where required. Manage daily processes and workflows, ensuring tasks are completed in line with work queue priorities. Contact customers at first notification and provide regular updates throughout the claims journey. Liaise with customers, agents, . Ensure all notifications are processed accurately and within agreed SLAs. Collaborate with Client Leads to develop and coordinate weekend operational plans. Resolve client concerns, escalations, and service issues in a timely and professional manner. Monitor operational performance against KPIs and SLAs. Promote a customer-focused, high-performance culture. Analyse trends, workload volumes, quality metrics, and customer feedback to identify improvement opportunities. Essential Experience Previous experience within insurance claims, customer service, or contact centre operations. Experience working within a fast-paced, high-volume operational environment. Strong leadership skills with the ability to motivate and engage a small team. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to remain calm and make effective decisions under pressure. Proficiency in Microsoft Office and reporting tools. Experience managing workloads and prioritising tasks effectively. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer experiences, we'd love to hear from you.