The role and responsibilities This role is ideal for someone who: Is passionate about delivering change Has strong communication skills and attention to detail. Enjoys working in a supportive and engaging team. Can adapt and use the BA toolbox to fit the situation Delivers exceptional stakeholder engagement Has a curious, user centric, data-driven mindset Is comfortable in constructively challenging assumptions Has a strong "can-do" mindset Demonstrates ownership, accountability and a focus on delivering outcomes The role criteria Our Planning, Partnering and Corporate Reporting team plays a critical role in shaping and supporting a resilient, confident and collaborative organisation. We value constructive challenge, inclusivity and continuous improvement, and are looking for a talented Business Analyst to join us. This is an exciting role for an experienced Business Analyst with a good user centric and data focus to support the delivery of our servicesacross several ongoing initiatives, such as digital services and/or CRM - Supervision and Case Management supporting the outcomes of regulation. You will help position data as a key organisational asset, enabling better insight, decision-making, risk assessment, supervision and regulatory impact. You will bring proven experience delivering high-quality analysis across the full delivery lifecycle, using a broad range of Business Analysis techniques to identify improvements and deliver artefacts. You will be confident engaging with users and stakeholders to uncover needs, pain points and desired outcomes, and able to build strong relationships across business and technical teams. With a good understanding of digital services, D365 CRM - Supervision and Case Management such as development of D365 workflows, digital forms and working in multidisciplinary teams to implement and deliver customer centric, data-driven services, which include our internal teams. You will be skilled at facilitating workshops and translating findings into clear requirements and acceptance criteria, as well as using process mapping (As-Is/To-Be) to drive service and data improvements. Comfortable working in agile, working alongside Delivery Managers, Product Owners, Service Owners, Development and Testing teams in multidisciplinary environments to deliver impactful outcomes. You will produce high-quality outputs aligned to strategic objectives and confidently review technical documentation. You will bring a proactive and adaptable approach, with a "can-do" mindset, you will take ownership and accountability for delivery for your work, effectively prioritising, managing competing demands and using initiative to meet deadlines and deliver value. You will be a problem-solver, applying critical thinking and structured approaches to complex challenges, with a high level of attention to detail. You will also be confident in constructively challenging stakeholders and suppliers to ensure solutions align with user needs, business outcomes and business strategy. Experience of working in supervisory, case management, regulatory, public sector or complex organisational environments would be advantageous, but is not essential. You will: Apply structured approaches to identify, investigate, analyse and communicate complex business and data problems and opportunities, ensuring alignment to strategic outcomes. Lead and contribute to high-quality business analysis, ensuring requirements are clearly defined, traceable and aligned to strategic outcomes Conduct options analysis, feasibility assessments and operational impact evaluations, quantifying potential benefits and contributing to robust change cases. Contribute to change initiatives across delivery lifecycles-from discovery and design through to implementation and benefits realisation Support and help ensure that proposed solutions meet business and user needs, align to data strategy and adhere to governance and best practice Work independently to plan & deliver high-quality analysis outputs aligned to initiative goals and delivery milestones Lead business engagement & collaboration, build and maintain strong stakeholder relationships, act as a key point of contact and actively share knowledge across teams Champion a user centric, service data-led culture, promoting effective use, governance and continuous improvement of processes and services across the organisation Develop the business analysis community by sharing best practice, supporting capability growth and mentoring each other The team The Analysis & Design team leads the identification and delivery of business change aligned to our defined market outcomes through Corporate Strategy and Planning-ensuring solutions are well-designed, scalable and sustainable, and that measurable business value is realised as early as possible. We are positioned under the Chief Operating Officer Group which enables the analysts to be independent and impartial to their work, whilst being strong partners across the business teams. TPR offers: Genuine opportunities for learning and development. A values-led, inclusive environment. Hybrid working and flexible shift patterns. A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Women's). Reward and benefits We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme. Find out what benefits a Civil Service Pension provides. Our culture TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment. Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government's workplace design guide to ensure accessibility by design was achieved for our section. We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another. About The Pensions Regulator With a career at TPR, you'll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision-making for positive saver outcomes. We're committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society. Find out more about us. Applications To avoid disappointment, we would invite you to submit your application as soon as possible, as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can continue to provide a positive candidate experience, with each application being reviewed and considered. Unfortunately, once a vacancy has closed, we are unable to consider further applications. Current TPR employees who want to apply for this vacancy should first contact their line manager to discuss their application. We welcome applications on a part time and job share basis. Please note that TPR is unable to offer visa sponsorship. All applicants must already hold Right to Work in the UK for the duration of their employment. For more information on Right to Work, please visit Prove your right to work to an employer: Overview - GOV.UK. Selection and interview If you are shortlisted for interview, we'll be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion. As a Disability Confident Employer, we're committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria will be an offered an interview. Please note that if we receive a high volume of Disability Confident applicants, we reserve the right to offer an interview to those who best meet the essential criteria. Diversity and inclusion TPR is committed to promoting diversity, inclusion and equality in the workplace . click apply for full job details
Jun 13, 2026
Full time
The role and responsibilities This role is ideal for someone who: Is passionate about delivering change Has strong communication skills and attention to detail. Enjoys working in a supportive and engaging team. Can adapt and use the BA toolbox to fit the situation Delivers exceptional stakeholder engagement Has a curious, user centric, data-driven mindset Is comfortable in constructively challenging assumptions Has a strong "can-do" mindset Demonstrates ownership, accountability and a focus on delivering outcomes The role criteria Our Planning, Partnering and Corporate Reporting team plays a critical role in shaping and supporting a resilient, confident and collaborative organisation. We value constructive challenge, inclusivity and continuous improvement, and are looking for a talented Business Analyst to join us. This is an exciting role for an experienced Business Analyst with a good user centric and data focus to support the delivery of our servicesacross several ongoing initiatives, such as digital services and/or CRM - Supervision and Case Management supporting the outcomes of regulation. You will help position data as a key organisational asset, enabling better insight, decision-making, risk assessment, supervision and regulatory impact. You will bring proven experience delivering high-quality analysis across the full delivery lifecycle, using a broad range of Business Analysis techniques to identify improvements and deliver artefacts. You will be confident engaging with users and stakeholders to uncover needs, pain points and desired outcomes, and able to build strong relationships across business and technical teams. With a good understanding of digital services, D365 CRM - Supervision and Case Management such as development of D365 workflows, digital forms and working in multidisciplinary teams to implement and deliver customer centric, data-driven services, which include our internal teams. You will be skilled at facilitating workshops and translating findings into clear requirements and acceptance criteria, as well as using process mapping (As-Is/To-Be) to drive service and data improvements. Comfortable working in agile, working alongside Delivery Managers, Product Owners, Service Owners, Development and Testing teams in multidisciplinary environments to deliver impactful outcomes. You will produce high-quality outputs aligned to strategic objectives and confidently review technical documentation. You will bring a proactive and adaptable approach, with a "can-do" mindset, you will take ownership and accountability for delivery for your work, effectively prioritising, managing competing demands and using initiative to meet deadlines and deliver value. You will be a problem-solver, applying critical thinking and structured approaches to complex challenges, with a high level of attention to detail. You will also be confident in constructively challenging stakeholders and suppliers to ensure solutions align with user needs, business outcomes and business strategy. Experience of working in supervisory, case management, regulatory, public sector or complex organisational environments would be advantageous, but is not essential. You will: Apply structured approaches to identify, investigate, analyse and communicate complex business and data problems and opportunities, ensuring alignment to strategic outcomes. Lead and contribute to high-quality business analysis, ensuring requirements are clearly defined, traceable and aligned to strategic outcomes Conduct options analysis, feasibility assessments and operational impact evaluations, quantifying potential benefits and contributing to robust change cases. Contribute to change initiatives across delivery lifecycles-from discovery and design through to implementation and benefits realisation Support and help ensure that proposed solutions meet business and user needs, align to data strategy and adhere to governance and best practice Work independently to plan & deliver high-quality analysis outputs aligned to initiative goals and delivery milestones Lead business engagement & collaboration, build and maintain strong stakeholder relationships, act as a key point of contact and actively share knowledge across teams Champion a user centric, service data-led culture, promoting effective use, governance and continuous improvement of processes and services across the organisation Develop the business analysis community by sharing best practice, supporting capability growth and mentoring each other The team The Analysis & Design team leads the identification and delivery of business change aligned to our defined market outcomes through Corporate Strategy and Planning-ensuring solutions are well-designed, scalable and sustainable, and that measurable business value is realised as early as possible. We are positioned under the Chief Operating Officer Group which enables the analysts to be independent and impartial to their work, whilst being strong partners across the business teams. TPR offers: Genuine opportunities for learning and development. A values-led, inclusive environment. Hybrid working and flexible shift patterns. A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Women's). Reward and benefits We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme. Find out what benefits a Civil Service Pension provides. Our culture TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment. Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government's workplace design guide to ensure accessibility by design was achieved for our section. We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another. About The Pensions Regulator With a career at TPR, you'll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision-making for positive saver outcomes. We're committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society. Find out more about us. Applications To avoid disappointment, we would invite you to submit your application as soon as possible, as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can continue to provide a positive candidate experience, with each application being reviewed and considered. Unfortunately, once a vacancy has closed, we are unable to consider further applications. Current TPR employees who want to apply for this vacancy should first contact their line manager to discuss their application. We welcome applications on a part time and job share basis. Please note that TPR is unable to offer visa sponsorship. All applicants must already hold Right to Work in the UK for the duration of their employment. For more information on Right to Work, please visit Prove your right to work to an employer: Overview - GOV.UK. Selection and interview If you are shortlisted for interview, we'll be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion. As a Disability Confident Employer, we're committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria will be an offered an interview. Please note that if we receive a high volume of Disability Confident applicants, we reserve the right to offer an interview to those who best meet the essential criteria. Diversity and inclusion TPR is committed to promoting diversity, inclusion and equality in the workplace . click apply for full job details
Breakfast & Lunch Supervisor - Milton Hill House, Part of The Venues Collection, Milton Keynes Full-Time / Permanent 13.88 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are looking for a Breakfast & Lunch Supervisor, for Milton Hill House, part of The Venues Collection. The Breakfast and Lunch Supervisor is responsible for overseeing daily operations within the food and beverage department. This role involves managing staff, ensuring high-quality service, maintaining records, and creating an exceptional dining experience for guests. FOOD & BEVERAGE OPERATIONS Ensure that your team are aware of all venue events. Proactively manage the duties and responsibilities of the F&B team Oversee the planning, organising and general work of the day-to-day operation. Work collaboratively with all departments within the Venue to ensure a one-team approach to success. To be aware of all legislation that is relevant to your work and ensure that all legal requirements are met, including: licensing, Health and Safety at Work, COSHH, Environmental Health, Fire Precautions, Manual Handling, Wellbeing and Risk Assessments and Allergen safety. Understand and immerse yourself within the day-to-day food and beverage operations, including our restaurants, bars, banquet facilities, conference & events, and room service. Continuously review the Breakfast and Lunch offer, suggest and implement necessary improvements. Follow and enforce health and safety regulations and food handling guidelines Adhere to the TVC F&B SOP, ensuring 100% compliance. Support department compliance of over 85% in annual Profit Protection audit. PEOPLE MANAGEMENT Collaborate with the wider team, including managers, chefs, servers, and bartenders. Ensure clear communication, coaching, and performance feedback to the team. Support and assist the Food and Beverage Manager to lead the F&B team to produce and maintain excellent levels of customer service. Working Closely With: F&B team General/Hotel/Operations Manager C&E team Third Party Providers/Suppliers Kitchen/Chef team Benefits Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products Great things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Milton Hill House. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.We combine our spaces with a bigger family. Milton Hill House is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/2205/(phone number removed)/(phone number removed)/SU Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Jun 13, 2026
Full time
Breakfast & Lunch Supervisor - Milton Hill House, Part of The Venues Collection, Milton Keynes Full-Time / Permanent 13.88 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are looking for a Breakfast & Lunch Supervisor, for Milton Hill House, part of The Venues Collection. The Breakfast and Lunch Supervisor is responsible for overseeing daily operations within the food and beverage department. This role involves managing staff, ensuring high-quality service, maintaining records, and creating an exceptional dining experience for guests. FOOD & BEVERAGE OPERATIONS Ensure that your team are aware of all venue events. Proactively manage the duties and responsibilities of the F&B team Oversee the planning, organising and general work of the day-to-day operation. Work collaboratively with all departments within the Venue to ensure a one-team approach to success. To be aware of all legislation that is relevant to your work and ensure that all legal requirements are met, including: licensing, Health and Safety at Work, COSHH, Environmental Health, Fire Precautions, Manual Handling, Wellbeing and Risk Assessments and Allergen safety. Understand and immerse yourself within the day-to-day food and beverage operations, including our restaurants, bars, banquet facilities, conference & events, and room service. Continuously review the Breakfast and Lunch offer, suggest and implement necessary improvements. Follow and enforce health and safety regulations and food handling guidelines Adhere to the TVC F&B SOP, ensuring 100% compliance. Support department compliance of over 85% in annual Profit Protection audit. PEOPLE MANAGEMENT Collaborate with the wider team, including managers, chefs, servers, and bartenders. Ensure clear communication, coaching, and performance feedback to the team. Support and assist the Food and Beverage Manager to lead the F&B team to produce and maintain excellent levels of customer service. Working Closely With: F&B team General/Hotel/Operations Manager C&E team Third Party Providers/Suppliers Kitchen/Chef team Benefits Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products Great things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Milton Hill House. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.We combine our spaces with a bigger family. Milton Hill House is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/2205/(phone number removed)/(phone number removed)/SU Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
PLATINUM RECRUITMENT CONSULTANCY LIMITED
Swansea, West Glamorgan
Assistant Restaurant Manager - Michelin Star Fine Dining Destination This Assistant Restaurant Manager role in South Wales is ideal for an experienced hospitality professional with a genuine passion for Michelin-starred, rosette-awarded fine dining and delivering top-tier service at the very highest level. Set within one of the leading restaurants in South Wales, this opportunity offers the chance to develop your career with a well-known, award-winning hospitality group recognised for its investment in people, structured training and promoting talent from within across its wider collection of venues. The role Based at a destination restaurant in South Wales, this is a hands-on Assistant Restaurant Manager position supporting the Restaurant Manager in the day-to-day running of a Michelin-star, 3 AA rosette fine dining operation. You'll be a visible, floor-focused leader, trusted to uphold standards, lead service and support the development of the team. Key responsibilities include: Supporting the restaurant manager of a top-tier, fine dining restaurant Leading service on the floor with confidence and professionalism Delivering warm, polished and genuinely memorable guest experiences Demonstrating strong knowledge of world wines and spirits Leading, motivating and developing the team through example Handling guest feedback and issues calmly and effectively Package & benefits This role offers an outstanding package designed to reward quality, commitment and work-life balance: Up to £42,000 package, including gratuities 4-day working week Extra days worked paid Christmas Day closed and annual January closure Structured training and individual development planning Career progression within a respected, award-winning hospitality group Discretionary annual profit-share scheme Enhanced company pension scheme About you This role will suit an Assistant Restaurant Manager or experienced Restaurant Supervisor ready to step up, with a strong hospitality background in Michelin-starred or rosette-level fine dining. You'll bring: Experience within Michelin or rosette-awarded fine dining restaurants Confidence with world wines and spirits A genuine, guest-focused approach to service Strong interpersonal skills and calm leadership under pressure Immaculate presentation and a professional, approachable manner A resilient, hospitality-focused mindset Location & eligibility The restaurant is based in South Wales and is within a commutable distance from Swansea, or suitable for candidates looking to relocate. Due to the location, own transport may be required. You must also have the right to work in the UK. If you're looking for an Assistant Restaurant Manager role in South Wales where standards are uncompromising, progression is genuinely encouraged and your experience is valued, this is an outstanding opportunity. Apply now to find out more. Job Number 935082 INDF&B Location South Wales Role Assistant Restaurant Manager Consultant : Kevin Thomas Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Jun 12, 2026
Full time
Assistant Restaurant Manager - Michelin Star Fine Dining Destination This Assistant Restaurant Manager role in South Wales is ideal for an experienced hospitality professional with a genuine passion for Michelin-starred, rosette-awarded fine dining and delivering top-tier service at the very highest level. Set within one of the leading restaurants in South Wales, this opportunity offers the chance to develop your career with a well-known, award-winning hospitality group recognised for its investment in people, structured training and promoting talent from within across its wider collection of venues. The role Based at a destination restaurant in South Wales, this is a hands-on Assistant Restaurant Manager position supporting the Restaurant Manager in the day-to-day running of a Michelin-star, 3 AA rosette fine dining operation. You'll be a visible, floor-focused leader, trusted to uphold standards, lead service and support the development of the team. Key responsibilities include: Supporting the restaurant manager of a top-tier, fine dining restaurant Leading service on the floor with confidence and professionalism Delivering warm, polished and genuinely memorable guest experiences Demonstrating strong knowledge of world wines and spirits Leading, motivating and developing the team through example Handling guest feedback and issues calmly and effectively Package & benefits This role offers an outstanding package designed to reward quality, commitment and work-life balance: Up to £42,000 package, including gratuities 4-day working week Extra days worked paid Christmas Day closed and annual January closure Structured training and individual development planning Career progression within a respected, award-winning hospitality group Discretionary annual profit-share scheme Enhanced company pension scheme About you This role will suit an Assistant Restaurant Manager or experienced Restaurant Supervisor ready to step up, with a strong hospitality background in Michelin-starred or rosette-level fine dining. You'll bring: Experience within Michelin or rosette-awarded fine dining restaurants Confidence with world wines and spirits A genuine, guest-focused approach to service Strong interpersonal skills and calm leadership under pressure Immaculate presentation and a professional, approachable manner A resilient, hospitality-focused mindset Location & eligibility The restaurant is based in South Wales and is within a commutable distance from Swansea, or suitable for candidates looking to relocate. Due to the location, own transport may be required. You must also have the right to work in the UK. If you're looking for an Assistant Restaurant Manager role in South Wales where standards are uncompromising, progression is genuinely encouraged and your experience is valued, this is an outstanding opportunity. Apply now to find out more. Job Number 935082 INDF&B Location South Wales Role Assistant Restaurant Manager Consultant : Kevin Thomas Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Jun 12, 2026
Full time
Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Do you want to be a part our future? Work for one of the UKs most recognisable brands? For a company that is committed to fostering a diverse, inclusive culture that is representative of the society in which we live? Jaguar Land Rover's culture is fuelled by a passion to inspire brilliance within people. Ensuring a workplace that is safe and inclusive, an environment that fosters respect, nurtures creativity and showcases the pioneers of our future. We have a number of openings for people looking to start a career within the Automotive Industry, who are ambitious, keen to learn new skills and progress through the business. Every assignment at Jaguar Land Rover comes with the following benefits to you: Long term, ongoing assignments in a professional environment with full training included. Set shift patterns 34 days paid holiday a year (including bank holidays) Auto enrolment into our pension scheme (as you would expect) Monthly pay Free on-site parking, as well as motorbike and bicycle shelter Various public transport links, which are only a short walk away Onsite canteen with an excellent selection of healthy foods as well as Costa coffee machines Confidential and independent mental health and financial support Exclusive access to a huge range of discounts at high street and online shops, as well as gym memberships, and savings for a night out at the cinema and a host of restaurants through our benefits app Rates of Pay & Shifts Pay: Starting at 15.58 ph , rising to 17.73 ph (excluding Shift Allowance). Example Shift Pattern: Monday to Friday, rotating weekly. You must be able to work all 3 rotations: Week 1 (Mornings): 6:00 - 13:30 (Mon-Thu), 6:00 - 12:00 (Fri) Week 2 (Afternoons): 13:30 - 21:00 (Mon-Thu), 12:00 - 18:00 (Fri) Week 3 (Nights): 21:00 - 06:00 (Mon-Thu) Overtime with excellent rates of pay also available. Shift patterns will vary depending on your assigned area but may include shifts on days, mornings, afternoons and nights. Key Responsibilities The stores facilitator will be responsible for leading and coordinating the implementation of a total logistics solution for the building. He/she will be expected to carry out the stock control responsibilities of the building and also assist the Stores Supervisor in the day to day running of the stock control activities and help the Department achieve its Safety, Quality, Delivery, Cost & Environmental LEAN objectives. They will also co-ordinate all deliveries and collections within the Workshop. The Stores operative roles and responsibilities will typically include the following: Provide a first-class front line customer service to Engineering Labs customers both internal and external Handling and documenting deliveries against order sheets Maintaining Stock Levels Keeping storage areas clean and tidy Complying with Safety, Health and Environment legislation Working with the supervisor to suggest ways of reducing and managing outgoing waste appropriately Ordering parts and other items through internal purchasing systems Material Handling as required. Skills, experience and qualifications required: Previous logistics/stock control essential Good business acumen Good presentation skills Microsoft Office skills. Excellent communicator at all levels. Ability to work independently applying common processes and standards. Must be able to form good working relationships at all levels of the organisation. Must be flexible and supportive of colleagues. Must be prepared to work shifts. Lean principles i.e.kanban experience preferred Driving Licence. Fork Lift Truck Licence (preferred) If this sounds like the role you are looking for, click apply today We can't wait to meet you!
Jun 11, 2026
Contractor
Do you want to be a part our future? Work for one of the UKs most recognisable brands? For a company that is committed to fostering a diverse, inclusive culture that is representative of the society in which we live? Jaguar Land Rover's culture is fuelled by a passion to inspire brilliance within people. Ensuring a workplace that is safe and inclusive, an environment that fosters respect, nurtures creativity and showcases the pioneers of our future. We have a number of openings for people looking to start a career within the Automotive Industry, who are ambitious, keen to learn new skills and progress through the business. Every assignment at Jaguar Land Rover comes with the following benefits to you: Long term, ongoing assignments in a professional environment with full training included. Set shift patterns 34 days paid holiday a year (including bank holidays) Auto enrolment into our pension scheme (as you would expect) Monthly pay Free on-site parking, as well as motorbike and bicycle shelter Various public transport links, which are only a short walk away Onsite canteen with an excellent selection of healthy foods as well as Costa coffee machines Confidential and independent mental health and financial support Exclusive access to a huge range of discounts at high street and online shops, as well as gym memberships, and savings for a night out at the cinema and a host of restaurants through our benefits app Rates of Pay & Shifts Pay: Starting at 15.58 ph , rising to 17.73 ph (excluding Shift Allowance). Example Shift Pattern: Monday to Friday, rotating weekly. You must be able to work all 3 rotations: Week 1 (Mornings): 6:00 - 13:30 (Mon-Thu), 6:00 - 12:00 (Fri) Week 2 (Afternoons): 13:30 - 21:00 (Mon-Thu), 12:00 - 18:00 (Fri) Week 3 (Nights): 21:00 - 06:00 (Mon-Thu) Overtime with excellent rates of pay also available. Shift patterns will vary depending on your assigned area but may include shifts on days, mornings, afternoons and nights. Key Responsibilities The stores facilitator will be responsible for leading and coordinating the implementation of a total logistics solution for the building. He/she will be expected to carry out the stock control responsibilities of the building and also assist the Stores Supervisor in the day to day running of the stock control activities and help the Department achieve its Safety, Quality, Delivery, Cost & Environmental LEAN objectives. They will also co-ordinate all deliveries and collections within the Workshop. The Stores operative roles and responsibilities will typically include the following: Provide a first-class front line customer service to Engineering Labs customers both internal and external Handling and documenting deliveries against order sheets Maintaining Stock Levels Keeping storage areas clean and tidy Complying with Safety, Health and Environment legislation Working with the supervisor to suggest ways of reducing and managing outgoing waste appropriately Ordering parts and other items through internal purchasing systems Material Handling as required. Skills, experience and qualifications required: Previous logistics/stock control essential Good business acumen Good presentation skills Microsoft Office skills. Excellent communicator at all levels. Ability to work independently applying common processes and standards. Must be able to form good working relationships at all levels of the organisation. Must be flexible and supportive of colleagues. Must be prepared to work shifts. Lean principles i.e.kanban experience preferred Driving Licence. Fork Lift Truck Licence (preferred) If this sounds like the role you are looking for, click apply today We can't wait to meet you!
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Electrical Technician The purpose of our Electrical Technician role is to support the Technical Supervisor and/or Area Operations Manager providing a reactive and planned preventative maintenance service to building engineering systems and services at various sites in accordance with laid down procedures and safe working practices. To carry out maintenance, fault finding and repair on LV electrical systems as directed by the Area Operations Manager. To ensure that systems are maintained to the appropriate standard as defined by relevant regulations. Key responsibilities are as follows: Maintain all low voltage electrical distribution and connected power/ lighting systems and undertake PPM routines as assigned. Maintain equipment, appliances, apparatus, and fixtures connected to the electrical systems as directed. Delivery of small works projects as instructed by the AFM and in association with the Projects and Construction team. Ensure that all repairs and installations are compliant with current BS7671 wiring regulations. Assist in project hand-over and snagging of new installations to ensure electrical systems are fit for purpose and suitable for ease of maintenance. Undertake fault finding and repair on low voltage AC/DC control systems. Ensure that all test equipment is calibrated, suitably maintained and meets current regulations. Complete suitable risk assessments for reactive and planned maintenance tasks to ensure safe working at all times. Diagnose faults on equipment and repair as necessary using manufacturer s manuals and drawings as required. Liaise with the Customer Service Centre (CSC) and AFM, to ensure appropriate response to planned and reactive tasks. Ensure Site Log Books are completed and updated in accordance with procedures. Produce reports as required for the AFM Maintain stock levels of spares as required Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster. Participate in an Emergency Call Out service as required in accordance with the Out of Hours Rota. Other relevant duties consistent with the general requirements of CBRE service delivery as directed by line management. Accountable for the completion of standard or non-standard tasks within own area Acts as part of a team to delivers activities which support operational objectives Manages a variety of tasks and is able to plan accordingly within the short-term Makes decisions within parameters set by line Manager using job/specialist experience May be subject to regular local supervision of progress against results and escalates issues when required Interacts with stakeholders around specific work efforts and deliverables Supports delivery of Health and Safety policy and standards Oversee the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility. Supports the identification of ways to reduce cost Has awareness of cost/benefit as applicable to tasks performed May work within a given budget. Able to organise a small team of individuals carrying out similar tasks May be called upon to oversee a team delivering tasks and to escalate individual performance issues to their line manager. Person Specification: For non-supervisory roles performs skilled work requiring technical training (NVQ3 or equivalent) Successful completion of CBRE refresher training in Emergency Circuit Breaker and Fuse Theory; Emergency Lighting Testing and Light Fitting Replacement, including Safe Isolation; Water Heater Testing, including Safe Isolation; and Fire Alarm Testing. Essential qualifications are: - Must have completed an apprenticeship or an equivalent formal training programme in electrical installation and maintenance that includes sufficient relevant practical experience to enable assessment as electrically competent. Must hold a City and Guilds level 3 technical certificate or equivalent in an electrical discipline. Must hold a City and Guilds 2382 Level 3 certificate in the requirements for electrical installations BS 7671 (18th Edition) or equivalent. Note: in exceptional cases an applicant who does not hold C&G 2382 or equivalent may be considered for an ET (elec) role provided that the qualification is obtained within 3 months from date of appointment. Desirable (in addition to the above): Hold a Level 3 NVQ diploma in Electrical Installation or Maintenance e.g. City and Guilds 2357 or equivalent. Achievement Measurement 2 (AM2). Hold a JIB skills card. City and Guilds level 3 certificates in inspection, testing and certification of electrical installations or equivalent. Formal training in operation and maintenance of UPS systems and Generators. PASMA IPAF Manual Handling Asbestos Awareness Confined space working Roof Working C&G 2377 or equivalent - Pat testing. HV plant room access training Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Jun 11, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Electrical Technician The purpose of our Electrical Technician role is to support the Technical Supervisor and/or Area Operations Manager providing a reactive and planned preventative maintenance service to building engineering systems and services at various sites in accordance with laid down procedures and safe working practices. To carry out maintenance, fault finding and repair on LV electrical systems as directed by the Area Operations Manager. To ensure that systems are maintained to the appropriate standard as defined by relevant regulations. Key responsibilities are as follows: Maintain all low voltage electrical distribution and connected power/ lighting systems and undertake PPM routines as assigned. Maintain equipment, appliances, apparatus, and fixtures connected to the electrical systems as directed. Delivery of small works projects as instructed by the AFM and in association with the Projects and Construction team. Ensure that all repairs and installations are compliant with current BS7671 wiring regulations. Assist in project hand-over and snagging of new installations to ensure electrical systems are fit for purpose and suitable for ease of maintenance. Undertake fault finding and repair on low voltage AC/DC control systems. Ensure that all test equipment is calibrated, suitably maintained and meets current regulations. Complete suitable risk assessments for reactive and planned maintenance tasks to ensure safe working at all times. Diagnose faults on equipment and repair as necessary using manufacturer s manuals and drawings as required. Liaise with the Customer Service Centre (CSC) and AFM, to ensure appropriate response to planned and reactive tasks. Ensure Site Log Books are completed and updated in accordance with procedures. Produce reports as required for the AFM Maintain stock levels of spares as required Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster. Participate in an Emergency Call Out service as required in accordance with the Out of Hours Rota. Other relevant duties consistent with the general requirements of CBRE service delivery as directed by line management. Accountable for the completion of standard or non-standard tasks within own area Acts as part of a team to delivers activities which support operational objectives Manages a variety of tasks and is able to plan accordingly within the short-term Makes decisions within parameters set by line Manager using job/specialist experience May be subject to regular local supervision of progress against results and escalates issues when required Interacts with stakeholders around specific work efforts and deliverables Supports delivery of Health and Safety policy and standards Oversee the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility. Supports the identification of ways to reduce cost Has awareness of cost/benefit as applicable to tasks performed May work within a given budget. Able to organise a small team of individuals carrying out similar tasks May be called upon to oversee a team delivering tasks and to escalate individual performance issues to their line manager. Person Specification: For non-supervisory roles performs skilled work requiring technical training (NVQ3 or equivalent) Successful completion of CBRE refresher training in Emergency Circuit Breaker and Fuse Theory; Emergency Lighting Testing and Light Fitting Replacement, including Safe Isolation; Water Heater Testing, including Safe Isolation; and Fire Alarm Testing. Essential qualifications are: - Must have completed an apprenticeship or an equivalent formal training programme in electrical installation and maintenance that includes sufficient relevant practical experience to enable assessment as electrically competent. Must hold a City and Guilds level 3 technical certificate or equivalent in an electrical discipline. Must hold a City and Guilds 2382 Level 3 certificate in the requirements for electrical installations BS 7671 (18th Edition) or equivalent. Note: in exceptional cases an applicant who does not hold C&G 2382 or equivalent may be considered for an ET (elec) role provided that the qualification is obtained within 3 months from date of appointment. Desirable (in addition to the above): Hold a Level 3 NVQ diploma in Electrical Installation or Maintenance e.g. City and Guilds 2357 or equivalent. Achievement Measurement 2 (AM2). Hold a JIB skills card. City and Guilds level 3 certificates in inspection, testing and certification of electrical installations or equivalent. Formal training in operation and maintenance of UPS systems and Generators. PASMA IPAF Manual Handling Asbestos Awareness Confined space working Roof Working C&G 2377 or equivalent - Pat testing. HV plant room access training Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Electrical Technician The purpose of our Electrical Technician role is to support the Technical Supervisor and/or Area Operations Manager providing a reactive and planned preventative maintenance service to building engineering systems and services at various sites in accordance with laid down procedures and safe working practices. To carry out maintenance, fault finding and repair on LV electrical systems as directed by the Area Operations Manager. To ensure that systems are maintained to the appropriate standard as defined by relevant regulations. Key responsibilities are as follows: Maintain all low voltage electrical distribution and connected power/ lighting systems and undertake PPM routines as assigned. Maintain equipment, appliances, apparatus, and fixtures connected to the electrical systems as directed. Delivery of small works projects as instructed by the AFM and in association with the Projects and Construction team. Ensure that all repairs and installations are compliant with current BS7671 wiring regulations. Assist in project hand-over and snagging of new installations to ensure electrical systems are fit for purpose and suitable for ease of maintenance. Undertake fault finding and repair on low voltage AC/DC control systems. Ensure that all test equipment is calibrated, suitably maintained and meets current regulations. Complete suitable risk assessments for reactive and planned maintenance tasks to ensure safe working at all times. Diagnose faults on equipment and repair as necessary using manufacturer s manuals and drawings as required. Liaise with the Customer Service Centre (CSC) and AFM, to ensure appropriate response to planned and reactive tasks. Ensure Site Log Books are completed and updated in accordance with procedures. Produce reports as required for the AFM Maintain stock levels of spares as required Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster. Participate in an Emergency Call Out service as required in accordance with the Out of Hours Rota. Other relevant duties consistent with the general requirements of CBRE service delivery as directed by line management. Accountable for the completion of standard or non-standard tasks within own area Acts as part of a team to delivers activities which support operational objectives Manages a variety of tasks and is able to plan accordingly within the short-term Makes decisions within parameters set by line Manager using job/specialist experience May be subject to regular local supervision of progress against results and escalates issues when required Interacts with stakeholders around specific work efforts and deliverables Supports delivery of Health and Safety policy and standards Oversee the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility. Supports the identification of ways to reduce cost Has awareness of cost/benefit as applicable to tasks performed May work within a given budget. Able to organise a small team of individuals carrying out similar tasks May be called upon to oversee a team delivering tasks and to escalate individual performance issues to their line manager. Person Specification: For non-supervisory roles performs skilled work requiring technical training (NVQ3 or equivalent) Successful completion of CBRE refresher training in Emergency Circuit Breaker and Fuse Theory; Emergency Lighting Testing and Light Fitting Replacement, including Safe Isolation; Water Heater Testing, including Safe Isolation; and Fire Alarm Testing. Essential qualifications are: - Must have completed an apprenticeship or an equivalent formal training programme in electrical installation and maintenance that includes sufficient relevant practical experience to enable assessment as electrically competent. Must hold a City and Guilds level 3 technical certificate or equivalent in an electrical discipline. Must hold a City and Guilds 2382 Level 3 certificate in the requirements for electrical installations BS 7671 (18th Edition) or equivalent. Note: in exceptional cases an applicant who does not hold C&G 2382 or equivalent may be considered for an ET (elec) role provided that the qualification is obtained within 3 months from date of appointment. Desirable (in addition to the above): Hold a Level 3 NVQ diploma in Electrical Installation or Maintenance e.g. City and Guilds 2357 or equivalent. Achievement Measurement 2 (AM2). Hold a JIB skills card. City and Guilds level 3 certificates in inspection, testing and certification of electrical installations or equivalent. Formal training in operation and maintenance of UPS systems and Generators. PASMA IPAF Manual Handling Asbestos Awareness Confined space working Roof Working C&G 2377 or equivalent - Pat testing. HV plant room access training Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Jun 11, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Electrical Technician The purpose of our Electrical Technician role is to support the Technical Supervisor and/or Area Operations Manager providing a reactive and planned preventative maintenance service to building engineering systems and services at various sites in accordance with laid down procedures and safe working practices. To carry out maintenance, fault finding and repair on LV electrical systems as directed by the Area Operations Manager. To ensure that systems are maintained to the appropriate standard as defined by relevant regulations. Key responsibilities are as follows: Maintain all low voltage electrical distribution and connected power/ lighting systems and undertake PPM routines as assigned. Maintain equipment, appliances, apparatus, and fixtures connected to the electrical systems as directed. Delivery of small works projects as instructed by the AFM and in association with the Projects and Construction team. Ensure that all repairs and installations are compliant with current BS7671 wiring regulations. Assist in project hand-over and snagging of new installations to ensure electrical systems are fit for purpose and suitable for ease of maintenance. Undertake fault finding and repair on low voltage AC/DC control systems. Ensure that all test equipment is calibrated, suitably maintained and meets current regulations. Complete suitable risk assessments for reactive and planned maintenance tasks to ensure safe working at all times. Diagnose faults on equipment and repair as necessary using manufacturer s manuals and drawings as required. Liaise with the Customer Service Centre (CSC) and AFM, to ensure appropriate response to planned and reactive tasks. Ensure Site Log Books are completed and updated in accordance with procedures. Produce reports as required for the AFM Maintain stock levels of spares as required Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster. Participate in an Emergency Call Out service as required in accordance with the Out of Hours Rota. Other relevant duties consistent with the general requirements of CBRE service delivery as directed by line management. Accountable for the completion of standard or non-standard tasks within own area Acts as part of a team to delivers activities which support operational objectives Manages a variety of tasks and is able to plan accordingly within the short-term Makes decisions within parameters set by line Manager using job/specialist experience May be subject to regular local supervision of progress against results and escalates issues when required Interacts with stakeholders around specific work efforts and deliverables Supports delivery of Health and Safety policy and standards Oversee the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility. Supports the identification of ways to reduce cost Has awareness of cost/benefit as applicable to tasks performed May work within a given budget. Able to organise a small team of individuals carrying out similar tasks May be called upon to oversee a team delivering tasks and to escalate individual performance issues to their line manager. Person Specification: For non-supervisory roles performs skilled work requiring technical training (NVQ3 or equivalent) Successful completion of CBRE refresher training in Emergency Circuit Breaker and Fuse Theory; Emergency Lighting Testing and Light Fitting Replacement, including Safe Isolation; Water Heater Testing, including Safe Isolation; and Fire Alarm Testing. Essential qualifications are: - Must have completed an apprenticeship or an equivalent formal training programme in electrical installation and maintenance that includes sufficient relevant practical experience to enable assessment as electrically competent. Must hold a City and Guilds level 3 technical certificate or equivalent in an electrical discipline. Must hold a City and Guilds 2382 Level 3 certificate in the requirements for electrical installations BS 7671 (18th Edition) or equivalent. Note: in exceptional cases an applicant who does not hold C&G 2382 or equivalent may be considered for an ET (elec) role provided that the qualification is obtained within 3 months from date of appointment. Desirable (in addition to the above): Hold a Level 3 NVQ diploma in Electrical Installation or Maintenance e.g. City and Guilds 2357 or equivalent. Achievement Measurement 2 (AM2). Hold a JIB skills card. City and Guilds level 3 certificates in inspection, testing and certification of electrical installations or equivalent. Formal training in operation and maintenance of UPS systems and Generators. PASMA IPAF Manual Handling Asbestos Awareness Confined space working Roof Working C&G 2377 or equivalent - Pat testing. HV plant room access training Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Do you want to be a part of our future? Work for one of the UK's most recognisable brands? For a company that is committed to fostering a diverse, inclusive culture that is representative of the society in which we live? Jaguar Land Rover's culture is fuelled by a passion to inspire brilliance within people. Ensuring a workplace that is safe and inclusive, an environment that fosters respect, nurtures creativity, and showcases the pioneers of our future. We have a number of openings for people looking to start a career within the Automotive Industry, who are ambitious, keen to learn new skills, and progress through the business. Locations This role is now live across 3 sites : JLR Whitley: Abbey Rd, Whitley, Coventry CV3 4LF JLR Gaydon: Banbury Road, Gaydon, Lighthorne Heath, Warwick CV35 0RR Lyons Park: Sayer Dr, Coventry CV5 9DQ Every assignment at Jaguar Land Rover comes with the following benefits to you: Long-term, ongoing assignments in a professional environment with full training included. Set shift patterns. 34 days paid holiday a year (including bank holidays). Auto-enrolment into our pension scheme. Monthly pay. Free on-site parking, as well as motorbike and bicycle shelters. Excellent public transport links just a short walk away. Onsite canteen with an excellent selection of healthy foods and Costa coffee machines. Confidential and independent mental health and financial support. Exclusive access to a huge range of discounts at high street and online shops, gym memberships, cinema savings, and a host of restaurants through our benefits app. Rates of Pay & Shifts 15.58 per hour plus shift allowances (depending on shift pattern). Overtime with excellent rates of pay is also available. Shift patterns will vary depending on your assigned area but may include days, mornings, afternoons, and nights. Key Responsibilities The Stores Facilitator will be responsible for leading and coordinating the implementation of a total logistics solution for the building. You will be expected to carry out the stock control responsibilities of the building, assist the Stores Supervisor in the day-to-day running of stock control activities, and help the Department achieve its Safety, Quality, Delivery, Cost & Environmental LEAN objectives. You will also co-ordinate all deliveries and collections within the Workshop. The Stores Operative roles and responsibilities will typically include: Providing a first-class front-line customer service to Engineering Labs customers (both internal and external). Handling and documenting deliveries against order sheets. Maintaining stock levels and keeping storage areas clean and tidy. Complying with Safety, Health, and Environment legislation. Working with the supervisor to suggest ways of reducing and managing outgoing waste appropriately. Making deliveries between different sites and customers across the UK. Ordering parts and other items through internal purchasing systems. Material Handling as required. Skills, Experience, and Qualifications Required Mandatory: A valid Fork Lift Truck (FLT) Licence is REQUIRED . Previous logistics/stock control experience is essential. A valid UK Driving Licence. Good business acumen and presentation skills. Proficiency in Microsoft Office. Excellent communication skills at all levels. Ability to work independently applying common processes and standards. Ability to form good working relationships at all levels of the organisation. Flexibility and a supportive attitude toward colleagues. Must be prepared to work shifts. Experience with Lean principles (e.g., Kanban) is preferred. If this sounds like the role you are looking for, click apply today! We can't wait to meet you!
Jun 11, 2026
Contractor
Do you want to be a part of our future? Work for one of the UK's most recognisable brands? For a company that is committed to fostering a diverse, inclusive culture that is representative of the society in which we live? Jaguar Land Rover's culture is fuelled by a passion to inspire brilliance within people. Ensuring a workplace that is safe and inclusive, an environment that fosters respect, nurtures creativity, and showcases the pioneers of our future. We have a number of openings for people looking to start a career within the Automotive Industry, who are ambitious, keen to learn new skills, and progress through the business. Locations This role is now live across 3 sites : JLR Whitley: Abbey Rd, Whitley, Coventry CV3 4LF JLR Gaydon: Banbury Road, Gaydon, Lighthorne Heath, Warwick CV35 0RR Lyons Park: Sayer Dr, Coventry CV5 9DQ Every assignment at Jaguar Land Rover comes with the following benefits to you: Long-term, ongoing assignments in a professional environment with full training included. Set shift patterns. 34 days paid holiday a year (including bank holidays). Auto-enrolment into our pension scheme. Monthly pay. Free on-site parking, as well as motorbike and bicycle shelters. Excellent public transport links just a short walk away. Onsite canteen with an excellent selection of healthy foods and Costa coffee machines. Confidential and independent mental health and financial support. Exclusive access to a huge range of discounts at high street and online shops, gym memberships, cinema savings, and a host of restaurants through our benefits app. Rates of Pay & Shifts 15.58 per hour plus shift allowances (depending on shift pattern). Overtime with excellent rates of pay is also available. Shift patterns will vary depending on your assigned area but may include days, mornings, afternoons, and nights. Key Responsibilities The Stores Facilitator will be responsible for leading and coordinating the implementation of a total logistics solution for the building. You will be expected to carry out the stock control responsibilities of the building, assist the Stores Supervisor in the day-to-day running of stock control activities, and help the Department achieve its Safety, Quality, Delivery, Cost & Environmental LEAN objectives. You will also co-ordinate all deliveries and collections within the Workshop. The Stores Operative roles and responsibilities will typically include: Providing a first-class front-line customer service to Engineering Labs customers (both internal and external). Handling and documenting deliveries against order sheets. Maintaining stock levels and keeping storage areas clean and tidy. Complying with Safety, Health, and Environment legislation. Working with the supervisor to suggest ways of reducing and managing outgoing waste appropriately. Making deliveries between different sites and customers across the UK. Ordering parts and other items through internal purchasing systems. Material Handling as required. Skills, Experience, and Qualifications Required Mandatory: A valid Fork Lift Truck (FLT) Licence is REQUIRED . Previous logistics/stock control experience is essential. A valid UK Driving Licence. Good business acumen and presentation skills. Proficiency in Microsoft Office. Excellent communication skills at all levels. Ability to work independently applying common processes and standards. Ability to form good working relationships at all levels of the organisation. Flexibility and a supportive attitude toward colleagues. Must be prepared to work shifts. Experience with Lean principles (e.g., Kanban) is preferred. If this sounds like the role you are looking for, click apply today! We can't wait to meet you!
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Jun 11, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Warehouse / Dispatch Supervisor North Yorkshire £30,000 £35,000 ? Full-Time Permanent We are recruiting for a well-established family-run fresh food business supplying restaurants and catering customers across Yorkshire. This is a hands-on role within a small close-knit team, ideal for someone who enjoys practical work, takes pride in being organised and reliable, and wants to play an importan click apply for full job details
Jun 11, 2026
Full time
Warehouse / Dispatch Supervisor North Yorkshire £30,000 £35,000 ? Full-Time Permanent We are recruiting for a well-established family-run fresh food business supplying restaurants and catering customers across Yorkshire. This is a hands-on role within a small close-knit team, ideal for someone who enjoys practical work, takes pride in being organised and reliable, and wants to play an importan click apply for full job details
Job Title: Security Officer Location: Didcot Salary: 14.68 per hour Job Type: Permanent, Full Time About us: Risk Management Security Services are seeking a professional, customer-focused Security Officer to join our team at Signal Yard, the exciting new leisure and retail destination at Milton Park, Didcot. Due to open shortly, Signal Yard will bring together a range of restaurants, a tap room, retail units and community spaces, creating a vibrant destination for visitors, employees and residents. This is a fantastic opportunity to join the site from the very beginning and play a key role in helping establish a safe, welcoming and enjoyable environment for everyone who visits. If you enjoy working with people, take pride in delivering excellent customer service and want to play a key role in the success of a brand-new leisure destination, we'd love to hear from you. About the role: This is a highly customer-focused security role where you will be the first point of contact for many visitors, providing assistance, directions and reassurance while maintaining a visible security presence throughout the site. Key Responsibilities: Carry out regular patrols of Signal Yard and surrounding areas. Provide a welcoming and professional presence for visitors and members of the public. Assist visitors with directions and information about the site and its facilities. Monitor activity across the leisure and retail areas. Respond professionally to incidents, emergencies and customer enquiries. Build positive relationships with tenants, visitors and site management. Help maintain a safe, secure and enjoyable environment for all. Complete incident reports and site documentation accurately. Drive a company vehicle where required as part of patrol duties. About you: Essential Requirements: Valid SIA Door Supervisor Licence. Full UK Manual Driving Licence. Excellent communication and customer service skills. Friendly, approachable and professional manner. Ability to remain calm and make careful decisions under pressure. Reliable, punctual and able to work independently as well as in a team. Previous security experience is desirable but not essential. Applicants with security backgrounds in hospitality, retail, customer service, shopping centres, the police and armed forces are encouraged to apply. What we offer: 14.68 per hour. Fixed working pattern: Wednesday to Sunday, 17:00-01:00. Opportunity to be part of an exciting new destination from its launch. Full uniform provided. Ongoing training and development opportunities. Supportive management team and opportunities for career progression. Additional Information: Hours: Wednesday to Sunday - 17:00 - 01:00. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Security Guard, Corporate Security Officer, Retail Security Guard, Front of House Security, Door Supervisor, Customer Service Security, Site Patrol Officer, or Event Security also be considered for this role.
Jun 11, 2026
Full time
Job Title: Security Officer Location: Didcot Salary: 14.68 per hour Job Type: Permanent, Full Time About us: Risk Management Security Services are seeking a professional, customer-focused Security Officer to join our team at Signal Yard, the exciting new leisure and retail destination at Milton Park, Didcot. Due to open shortly, Signal Yard will bring together a range of restaurants, a tap room, retail units and community spaces, creating a vibrant destination for visitors, employees and residents. This is a fantastic opportunity to join the site from the very beginning and play a key role in helping establish a safe, welcoming and enjoyable environment for everyone who visits. If you enjoy working with people, take pride in delivering excellent customer service and want to play a key role in the success of a brand-new leisure destination, we'd love to hear from you. About the role: This is a highly customer-focused security role where you will be the first point of contact for many visitors, providing assistance, directions and reassurance while maintaining a visible security presence throughout the site. Key Responsibilities: Carry out regular patrols of Signal Yard and surrounding areas. Provide a welcoming and professional presence for visitors and members of the public. Assist visitors with directions and information about the site and its facilities. Monitor activity across the leisure and retail areas. Respond professionally to incidents, emergencies and customer enquiries. Build positive relationships with tenants, visitors and site management. Help maintain a safe, secure and enjoyable environment for all. Complete incident reports and site documentation accurately. Drive a company vehicle where required as part of patrol duties. About you: Essential Requirements: Valid SIA Door Supervisor Licence. Full UK Manual Driving Licence. Excellent communication and customer service skills. Friendly, approachable and professional manner. Ability to remain calm and make careful decisions under pressure. Reliable, punctual and able to work independently as well as in a team. Previous security experience is desirable but not essential. Applicants with security backgrounds in hospitality, retail, customer service, shopping centres, the police and armed forces are encouraged to apply. What we offer: 14.68 per hour. Fixed working pattern: Wednesday to Sunday, 17:00-01:00. Opportunity to be part of an exciting new destination from its launch. Full uniform provided. Ongoing training and development opportunities. Supportive management team and opportunities for career progression. Additional Information: Hours: Wednesday to Sunday - 17:00 - 01:00. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Security Guard, Corporate Security Officer, Retail Security Guard, Front of House Security, Door Supervisor, Customer Service Security, Site Patrol Officer, or Event Security also be considered for this role.
Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Jun 11, 2026
Full time
Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Role: Assistant Restaurant Manager Location: Kelso, Scotland Salary / Rate of pay: 32,000 per annum + Gratuities Platinum Recruitment is working in partnership with a stunning, luxury 5-star hotel near Kelso, and we have a fantastic opportunity for an Assistant Restaurant Manager to join their wonderful food and beverage team. What's in it for you? Career-defining experience within a luxury environment. A supportive, people-focused culture. Delicious meals whilst you're at work and discounts across the brand. Work patterns to suit a quality work/life balance (average 40 hours per week). Free Golf membership. Recommend a friend scheme. Exclusive perks & discounts across their colleague platform. Hotel stay discounts at properties including Ibiza, Sardinia & New York. 50% discount on Food & Beverage. Gym membership discount. Live-in accommodation available (Free for the first 3 months). Package 32,000 per annum. Gratuities (tips) paid on a pro-rata basis (dependent on service charge paid). Why choose our Client? This is a simply brilliant prospect for anyone looking to work with a modern & dynamic company whose aim is to enhance this charming country estate. Following extensive developments featuring a luxury spa, state-of-the-art meeting spaces, and beautiful estate lodges, this property delivers a world-class 5-star hospitality experience. It is an incredibly exciting time to join a team focused on high-end service and exceptional guest satisfaction. What's involved? As Assistant Restaurant Manager, you will support the Restaurant Manager and F&B Operations Manager with the day-to-day running of the restaurant operation. You will lead, inspire, and train the team from the front, ensuring a seamless, 5-star dining experience. Sound like the role for you? For this, we hope you have: A minimum of 2 years' experience in the Food & Beverage or hospitality industry, with previous experience in a supervisory or management role. Experience, knowledge, and a genuine passion for the luxury 5-star hospitality industry. Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Assistant Restaurant Manager role near Kelso. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Natasha Seadon Job Number: (phone number removed) / INDF&B Job Role: Assistant Restaurant Manager Location: Kelso Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Jun 10, 2026
Full time
Role: Assistant Restaurant Manager Location: Kelso, Scotland Salary / Rate of pay: 32,000 per annum + Gratuities Platinum Recruitment is working in partnership with a stunning, luxury 5-star hotel near Kelso, and we have a fantastic opportunity for an Assistant Restaurant Manager to join their wonderful food and beverage team. What's in it for you? Career-defining experience within a luxury environment. A supportive, people-focused culture. Delicious meals whilst you're at work and discounts across the brand. Work patterns to suit a quality work/life balance (average 40 hours per week). Free Golf membership. Recommend a friend scheme. Exclusive perks & discounts across their colleague platform. Hotel stay discounts at properties including Ibiza, Sardinia & New York. 50% discount on Food & Beverage. Gym membership discount. Live-in accommodation available (Free for the first 3 months). Package 32,000 per annum. Gratuities (tips) paid on a pro-rata basis (dependent on service charge paid). Why choose our Client? This is a simply brilliant prospect for anyone looking to work with a modern & dynamic company whose aim is to enhance this charming country estate. Following extensive developments featuring a luxury spa, state-of-the-art meeting spaces, and beautiful estate lodges, this property delivers a world-class 5-star hospitality experience. It is an incredibly exciting time to join a team focused on high-end service and exceptional guest satisfaction. What's involved? As Assistant Restaurant Manager, you will support the Restaurant Manager and F&B Operations Manager with the day-to-day running of the restaurant operation. You will lead, inspire, and train the team from the front, ensuring a seamless, 5-star dining experience. Sound like the role for you? For this, we hope you have: A minimum of 2 years' experience in the Food & Beverage or hospitality industry, with previous experience in a supervisory or management role. Experience, knowledge, and a genuine passion for the luxury 5-star hospitality industry. Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Assistant Restaurant Manager role near Kelso. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Natasha Seadon Job Number: (phone number removed) / INDF&B Job Role: Assistant Restaurant Manager Location: Kelso Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Horticultural Manager Didcot, South Oxfordshire Salary: Up to 35,000 Hours : Full-time, Alternate Weekends Are you passionate about horticulture and looking to take on a management role where you can really make an impact? This opportunity would suit either an experienced horticultural supervisor/manager or someone with strong plant knowledge who is ready to take the next step in their career. About the Business: Based at their garden centre in Didcot, this role sits within one of the UK's largest family-owned garden centre groups. Each site operates with its own identity while benefiting from the backing, support, and reputation of an established national business. They are committed to delivering an excellent customer experience, offering high-quality plants and products, and creating a positive environment for both customers and employees alike. The Role: Manage and develop a busy plant department, driving sales and maintaining high standards throughout Support the Garden Centre Manager and Assistant Garden Centre Manager with the day-to-day running of the wider site Maintaining plant health and merchandising Monitor sales, stock loss, waste, and compliance with health & safety procedures Coach and motivate team members to build a strong and knowledgeable team Assist with recruitment, training, and overall team performance management Complete weekly ordering to maintain accurate seasonal stock levels Work flexibly, including alternate weekends, and support opening/closing responsibilities as a key holder What We're Looking For: Good horticultural knowledge and a genuine passion for plants Previous leadership or supervisory experience would be beneficial Strong communication and team management skills Customer-focused with a drive to achieve strong sales performance A hands-on approach and willingness to support across the garden centre operation Benefits: Career development and progression opportunities Be part of a growing, forward-thinking business Free on-site parking Staff discounts across Garden Centres, Restaurants, and Leisure Park facilities Please get in touch with Elleanna at (url removed) to find out more.
Jun 10, 2026
Full time
Horticultural Manager Didcot, South Oxfordshire Salary: Up to 35,000 Hours : Full-time, Alternate Weekends Are you passionate about horticulture and looking to take on a management role where you can really make an impact? This opportunity would suit either an experienced horticultural supervisor/manager or someone with strong plant knowledge who is ready to take the next step in their career. About the Business: Based at their garden centre in Didcot, this role sits within one of the UK's largest family-owned garden centre groups. Each site operates with its own identity while benefiting from the backing, support, and reputation of an established national business. They are committed to delivering an excellent customer experience, offering high-quality plants and products, and creating a positive environment for both customers and employees alike. The Role: Manage and develop a busy plant department, driving sales and maintaining high standards throughout Support the Garden Centre Manager and Assistant Garden Centre Manager with the day-to-day running of the wider site Maintaining plant health and merchandising Monitor sales, stock loss, waste, and compliance with health & safety procedures Coach and motivate team members to build a strong and knowledgeable team Assist with recruitment, training, and overall team performance management Complete weekly ordering to maintain accurate seasonal stock levels Work flexibly, including alternate weekends, and support opening/closing responsibilities as a key holder What We're Looking For: Good horticultural knowledge and a genuine passion for plants Previous leadership or supervisory experience would be beneficial Strong communication and team management skills Customer-focused with a drive to achieve strong sales performance A hands-on approach and willingness to support across the garden centre operation Benefits: Career development and progression opportunities Be part of a growing, forward-thinking business Free on-site parking Staff discounts across Garden Centres, Restaurants, and Leisure Park facilities Please get in touch with Elleanna at (url removed) to find out more.
A Sous Chef, required to join a hotel in the Bromley area. This role may suit an experienced Chef de Partie, ready for progression to the role of Sous Chef. As Sous Chef you will support the Executive Head Chef in the daily management of the kitchen. This role is ideal for a strong team player who thrives in a fast-paced environment, demonstrates excellent kitchen management practices, and is confident using computer-based system The Sous Chef will play a key role in maintaining high culinary standards, ensuring efficient kitchen operations, and supporting the development of the brigade. Exposure to a varied operation including restaurant, events, and banqueting. The ideal candidate for the role of Sous Chef, will have: Level 3 Food Safety Level 3 Allergen Management Food Production qualification (NVQ Level 3 or equivalent) Proven experience in a supervisory kitchen role (Sous Chef or strong Chef de Partie). Demonstrable experience leading teams and managing service effectively. Personal Attributes for the role of Sous Chef: Positive, team-oriented approach with strong leadership qualities. High level of professionalism and reliability. Passion for food quality and continuous improvement. Committed to training, mentoring, and developing others. Sous Chef responsibilities: Operational & Kitchen Management Support the Executive Head Chef in the day-to-day running of all kitchen operations. Ensure full compliance with kitchen procedures, including HACCP, Food Safety, allergen management, and cleaning schedules. Maintain high standards of food quality, consistency, and presentation across all services. Take responsibility for the kitchen in the absence of the Executive Head Chef. Ensure all Standard Operating Procedures (SOPs) are followed consistently. Teamwork & Leadership Foster a strong team culture through collaboration, clear communication, and leading by example. Supervise and support the kitchen brigade during service. Assist in training, mentoring, and developing team members. Contribute to performance management and team development initiatives. Stock Control, Purchasing & Systems Manage stock levels, ordering, and deliveries in line with business needs. Utilise purchasing and rota systems effectively, including: Procure Wizard (purchasing and stock control) Rota Ready (labour scheduling) Food Alert (compliance and due diligence) Ensure accurate record-keeping for stock, invoices, and compliance documentation. Support cost control through effective stock rotation and waste reduction. Food Production & Standards Oversee food production including batch preparation, portion control, and service execution. Ensure all dishes meet required specifications and quality standards. Assist with menu planning and development in line with seasonal and business requirements. KPIs & Accountability Support delivery of key financial and operational targets, including: Food cost and gross profit margins Waste reduction targets Labour cost control (in collaboration with senior chefs) Food safety and compliance audit results Take accountability for maintaining high standards and contributing to continuous improvement. Skills & Competencies: Strong understanding of kitchen management procedures and compliance standards. Confident computer user with experience in digital kitchen systems. Experience with Procure Wizard, RotaReady, and Food Alert highly desirable. Excellent organisational and time management skills. Strong attention to detail and commitment to standards. Ability to work under pressure in a fast-paced environment. The salary for the role of Sous Chef, is given as £36,000 / per annum, 45 hour / plus an incentive bonus scheme. Plus a selection of other company benefits are available and free car parking. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Jun 10, 2026
Full time
A Sous Chef, required to join a hotel in the Bromley area. This role may suit an experienced Chef de Partie, ready for progression to the role of Sous Chef. As Sous Chef you will support the Executive Head Chef in the daily management of the kitchen. This role is ideal for a strong team player who thrives in a fast-paced environment, demonstrates excellent kitchen management practices, and is confident using computer-based system The Sous Chef will play a key role in maintaining high culinary standards, ensuring efficient kitchen operations, and supporting the development of the brigade. Exposure to a varied operation including restaurant, events, and banqueting. The ideal candidate for the role of Sous Chef, will have: Level 3 Food Safety Level 3 Allergen Management Food Production qualification (NVQ Level 3 or equivalent) Proven experience in a supervisory kitchen role (Sous Chef or strong Chef de Partie). Demonstrable experience leading teams and managing service effectively. Personal Attributes for the role of Sous Chef: Positive, team-oriented approach with strong leadership qualities. High level of professionalism and reliability. Passion for food quality and continuous improvement. Committed to training, mentoring, and developing others. Sous Chef responsibilities: Operational & Kitchen Management Support the Executive Head Chef in the day-to-day running of all kitchen operations. Ensure full compliance with kitchen procedures, including HACCP, Food Safety, allergen management, and cleaning schedules. Maintain high standards of food quality, consistency, and presentation across all services. Take responsibility for the kitchen in the absence of the Executive Head Chef. Ensure all Standard Operating Procedures (SOPs) are followed consistently. Teamwork & Leadership Foster a strong team culture through collaboration, clear communication, and leading by example. Supervise and support the kitchen brigade during service. Assist in training, mentoring, and developing team members. Contribute to performance management and team development initiatives. Stock Control, Purchasing & Systems Manage stock levels, ordering, and deliveries in line with business needs. Utilise purchasing and rota systems effectively, including: Procure Wizard (purchasing and stock control) Rota Ready (labour scheduling) Food Alert (compliance and due diligence) Ensure accurate record-keeping for stock, invoices, and compliance documentation. Support cost control through effective stock rotation and waste reduction. Food Production & Standards Oversee food production including batch preparation, portion control, and service execution. Ensure all dishes meet required specifications and quality standards. Assist with menu planning and development in line with seasonal and business requirements. KPIs & Accountability Support delivery of key financial and operational targets, including: Food cost and gross profit margins Waste reduction targets Labour cost control (in collaboration with senior chefs) Food safety and compliance audit results Take accountability for maintaining high standards and contributing to continuous improvement. Skills & Competencies: Strong understanding of kitchen management procedures and compliance standards. Confident computer user with experience in digital kitchen systems. Experience with Procure Wizard, RotaReady, and Food Alert highly desirable. Excellent organisational and time management skills. Strong attention to detail and commitment to standards. Ability to work under pressure in a fast-paced environment. The salary for the role of Sous Chef, is given as £36,000 / per annum, 45 hour / plus an incentive bonus scheme. Plus a selection of other company benefits are available and free car parking. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Restaurant Supervisor Billericay £14ph We are currently recruiting for an experienced Restaurant/Front of House Supervisor for a well-established, fine dining restaurant Easily accessible from the towns of Chelmsford, Ingatestone, Wickford and Billericay this is a favourite for locals, with customers returning on a regular basis for the superb dining and social experience. We are looking for an experienced Restaurant/Front of House Supervisor to join their small, dedicated team, someone who has ideally had 1-2 years' experience in a similar position. You will need to be friendly, approachable and an all round hospitality super-star! You will have had experience managing FOH teams, be proficient with rotas, staff management and have a good knowledge of computer systems. You will be responsible for the efficient running of the restaurant, liaising with the bar manager and kitchen staff, dealing with staffing issues and meeting and greeting diners as they arrive. You will need to have a bubbly personality, be approachable and a team player. Car parking available on site. If this exciting opportunity to join a close-knit, hardworking team sounds like the opportunity you've been looking for, then please send your CV through to Erika for an immediate interview.
Jun 09, 2026
Full time
Restaurant Supervisor Billericay £14ph We are currently recruiting for an experienced Restaurant/Front of House Supervisor for a well-established, fine dining restaurant Easily accessible from the towns of Chelmsford, Ingatestone, Wickford and Billericay this is a favourite for locals, with customers returning on a regular basis for the superb dining and social experience. We are looking for an experienced Restaurant/Front of House Supervisor to join their small, dedicated team, someone who has ideally had 1-2 years' experience in a similar position. You will need to be friendly, approachable and an all round hospitality super-star! You will have had experience managing FOH teams, be proficient with rotas, staff management and have a good knowledge of computer systems. You will be responsible for the efficient running of the restaurant, liaising with the bar manager and kitchen staff, dealing with staffing issues and meeting and greeting diners as they arrive. You will need to have a bubbly personality, be approachable and a team player. Car parking available on site. If this exciting opportunity to join a close-knit, hardworking team sounds like the opportunity you've been looking for, then please send your CV through to Erika for an immediate interview.
About Us At Wingstop, we're not just in the chicken business, we're in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we've got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo's Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR. About the Role As a Shift Manager in one of our locations, you'll play a key role in bringing a brand-new restaurant to life. You'll lead fast-paced shifts, helping to set the tone for the team, build a high-energy culture, and ensure every process runs smoothly from day one. You'll work closely with your team, coaching and supporting them while maintaining high standards in food quality, speed, and cleanliness. No two days are the same, you'll thrive on the variety, the buzz of opening a new site, and the chance to shape something from the ground up. This is a hands-on, leadership-focused role with real responsibility, perfect for someone who loves building teams, delivering results, and making an immediate impact. What You'll Be Doing Supporting the successful launch of the restaurant Leading shifts and setting high standards from day one Coaching and developing a brand-new team Driving performance, service, and consistency Supporting operational setup and early-stage growth What We're Looking For Previous supervisory experience Excited by new openings and building teams Strong leadership and adaptability High energy and positive attitude Our Values Authentic. Entrepreneurial. Fun. Service-Minded. Why Wingstop? Here at Wingstop, it's all about the people, the passion, and the energy. We're more than just wings, we're a fast-moving, fun, and inclusive team where everyone's voice is heard, growth is encouraged, and effort is recognised. From day one, you'll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you're learning new skills, leading a team, or helping launch a new store, you'll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people. It's more than just a job. It's a place to build confidence, make mates, and be part of something that's growing fast. Benefits Quarterly Bonus Flexible Rota Free food on every shift Employee discount (50% Mon-Thurs, 20% Fri-Sun) 28 days holiday + birthday off Culture budgets allocated to every restaurant for recognition Regular companywide incentives Grow With Us Step Up Programme Structured leadership development Clear progression into Assistant Manager roles Perks & Vibes Wagestream access Discounts platform Employee of the Month recognition Team socials and events Uniform provided Diversity & Inclusion We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we're here to assist you. If this opportunity aligns with your skills and career goals, we encourage you to apply. Join us in bringing the flavour! AI Disclaimer AI can be a useful tool - and we understand many candidates use it for support. That said, we're really interested in you, not an AI-generated version of you. We want to hear your voice and understand your real experience. Applications or interview tasks that rely heavily on AI may not give us an accurate picture of who you are. Bring your authentic self to the process - that's who we're excited to meet.
Jun 09, 2026
Full time
About Us At Wingstop, we're not just in the chicken business, we're in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we've got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo's Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR. About the Role As a Shift Manager in one of our locations, you'll play a key role in bringing a brand-new restaurant to life. You'll lead fast-paced shifts, helping to set the tone for the team, build a high-energy culture, and ensure every process runs smoothly from day one. You'll work closely with your team, coaching and supporting them while maintaining high standards in food quality, speed, and cleanliness. No two days are the same, you'll thrive on the variety, the buzz of opening a new site, and the chance to shape something from the ground up. This is a hands-on, leadership-focused role with real responsibility, perfect for someone who loves building teams, delivering results, and making an immediate impact. What You'll Be Doing Supporting the successful launch of the restaurant Leading shifts and setting high standards from day one Coaching and developing a brand-new team Driving performance, service, and consistency Supporting operational setup and early-stage growth What We're Looking For Previous supervisory experience Excited by new openings and building teams Strong leadership and adaptability High energy and positive attitude Our Values Authentic. Entrepreneurial. Fun. Service-Minded. Why Wingstop? Here at Wingstop, it's all about the people, the passion, and the energy. We're more than just wings, we're a fast-moving, fun, and inclusive team where everyone's voice is heard, growth is encouraged, and effort is recognised. From day one, you'll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you're learning new skills, leading a team, or helping launch a new store, you'll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people. It's more than just a job. It's a place to build confidence, make mates, and be part of something that's growing fast. Benefits Quarterly Bonus Flexible Rota Free food on every shift Employee discount (50% Mon-Thurs, 20% Fri-Sun) 28 days holiday + birthday off Culture budgets allocated to every restaurant for recognition Regular companywide incentives Grow With Us Step Up Programme Structured leadership development Clear progression into Assistant Manager roles Perks & Vibes Wagestream access Discounts platform Employee of the Month recognition Team socials and events Uniform provided Diversity & Inclusion We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we're here to assist you. If this opportunity aligns with your skills and career goals, we encourage you to apply. Join us in bringing the flavour! AI Disclaimer AI can be a useful tool - and we understand many candidates use it for support. That said, we're really interested in you, not an AI-generated version of you. We want to hear your voice and understand your real experience. Applications or interview tasks that rely heavily on AI may not give us an accurate picture of who you are. Bring your authentic self to the process - that's who we're excited to meet.
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Jun 09, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Jun 08, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Production Supervisor Gloucester Shift based: Days/Lates/Nights + occasional weekends Salary: Starting (80%) = 45,867 + 7,460- 12,120 shift premium Fully competent & consistently performing well (90%) = 51,590 + 7,460- 12,120 shift premium Max, over performance & identified as talent development (100%) = 57,322 + 7,460- 12,120 shift premium Safran Landing Systems are a global leader in aircraft landing and braking systems, from commercial and business travel to military and defence fleets. Our expertise cover the entire life cycle of our products from end-to-end; OEM Design, Engineering & Manufacturing, through to Maintenance, Repair, and Overhaul (MRO). Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Your Role: The Production Supervisor is a critical position within our MRO (maintenance, repair, and overhaul) operations where you will play an active role in the completion of production plans with responsibility for processes across multiple products. You'll lead from the front and collaborate with other Team Leaders to coordinate completion of kits to despatch. Technically strong, drive and a structured approach will be vital! Key responsibilities: Lead the team, ensuring effective people management and use of reports and application of tool kits to support performance, conduct, absence, wellbeing, annual leave management, overtime reviews Take accountability for dedicated focals in your area of responsibility to control key processes, including but not limited to 5S, Calibration, Maintenance, Health & Safety, Tooling, technical documentation reviews and GPI's Ensure that works procedures and SOP's are adhered to at all times Lead on Continuous Improvement initiatives including process mapping, kaizen events, 5S etc Effectively cascade policy deployment initiatives and information across your team and wider business Effective control of WIP levels, rotable piece parts and SPT reduction. Champion adherence to the Airworthiness regulations and ensure compliance via robust and accurate works procedure reviews Enhance Employee Engagement - Contribute to QRQC meetings and own action plans associated to improvements in internal quality/rejects What You'll Bring: Demonstrable experience of leading & managing a team within a production, manufacturing or assembly environment A working knowledge of lean principles, ideally to Green Belt level, and how to deploy these to drive continuous improvement within your area The ability to adopt an efficient 'hands-on' approach as appropriate Capable of interpreting and communicating KPI's and developing appropriate actions Good knowledge of Microsoft applications, in particular Power Point, Word, Excel Familiarity of 8D and QRQC tools would be advantageous At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Here, we craft excellence together.
Jun 08, 2026
Full time
Production Supervisor Gloucester Shift based: Days/Lates/Nights + occasional weekends Salary: Starting (80%) = 45,867 + 7,460- 12,120 shift premium Fully competent & consistently performing well (90%) = 51,590 + 7,460- 12,120 shift premium Max, over performance & identified as talent development (100%) = 57,322 + 7,460- 12,120 shift premium Safran Landing Systems are a global leader in aircraft landing and braking systems, from commercial and business travel to military and defence fleets. Our expertise cover the entire life cycle of our products from end-to-end; OEM Design, Engineering & Manufacturing, through to Maintenance, Repair, and Overhaul (MRO). Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Your Role: The Production Supervisor is a critical position within our MRO (maintenance, repair, and overhaul) operations where you will play an active role in the completion of production plans with responsibility for processes across multiple products. You'll lead from the front and collaborate with other Team Leaders to coordinate completion of kits to despatch. Technically strong, drive and a structured approach will be vital! Key responsibilities: Lead the team, ensuring effective people management and use of reports and application of tool kits to support performance, conduct, absence, wellbeing, annual leave management, overtime reviews Take accountability for dedicated focals in your area of responsibility to control key processes, including but not limited to 5S, Calibration, Maintenance, Health & Safety, Tooling, technical documentation reviews and GPI's Ensure that works procedures and SOP's are adhered to at all times Lead on Continuous Improvement initiatives including process mapping, kaizen events, 5S etc Effectively cascade policy deployment initiatives and information across your team and wider business Effective control of WIP levels, rotable piece parts and SPT reduction. Champion adherence to the Airworthiness regulations and ensure compliance via robust and accurate works procedure reviews Enhance Employee Engagement - Contribute to QRQC meetings and own action plans associated to improvements in internal quality/rejects What You'll Bring: Demonstrable experience of leading & managing a team within a production, manufacturing or assembly environment A working knowledge of lean principles, ideally to Green Belt level, and how to deploy these to drive continuous improvement within your area The ability to adopt an efficient 'hands-on' approach as appropriate Capable of interpreting and communicating KPI's and developing appropriate actions Good knowledge of Microsoft applications, in particular Power Point, Word, Excel Familiarity of 8D and QRQC tools would be advantageous At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Here, we craft excellence together.
