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Job Title: Payments Operation Analyst/Manager Location: Remote, England, UK Contract: 6 Months (Potential Extension) Payrate: 379 - 517 Per day Inside IR35 Overview We are hiring a Technical Data & Operations Manager/Analyst to support a fast-scaling creator monetization platform within a global digital organisation. This role sits at the intersection of data, operations, and technology, ensuring a seamless payment experience for creators across podcasts, audiobooks, and digital content. You will act as the central point of contact for complex payment and onboarding issues, combining hands-on problem solving with data-driven insights to improve systems and processes at scale. Key Responsibilities Manage and prioritise technical support queues (Jira) related to creator payments, onboarding, and account issues Act as the primary escalation point for complex payout, tax, and eligibility issues Analyse trends and recurring issues using SQL and internal data sources Partner with Engineering, Product, Finance, and Legal teams to resolve operational challenges and improve platform performance Drive automation and process improvements, leveraging AI tools where appropriate Maintain playbooks, SOPs, and internal documentation to improve efficiency and reduce escalations Perform operational tasks including account updates, payment adjustments, and data corrections Skills & Experience Experience in technical operations, data analytics, or platform support within a large-scale tech or digital business Strong SQL skills with the ability to investigate and interpret data Experience working with ticketing systems such as Jira Exposure to payment systems, financial platforms, or monetization workflows Ability to identify patterns, draw insights, and influence technical improvements Strong stakeholder management and communication skills Experience working in fast-paced, high-growth environments Preferred Background We are particularly interested in candidates from enterprise-scale technology or platform businesses or from big product based companies or similar organisations operating complex data and payment ecosystems. This is urgent opportunity where the hiring manager is looking to interview asap. If you are interested then apply with a copy of your CV or send your CV to khushboo .co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Job Introduction While the role is ideally full-time, we're open to considering candidates able to work 30 hours per week for the right candidate. Turning Point is a leading Social Enterprise which supports people with a wide range of complex needs across Learning Disabilities, Mental Health, Substance Use and Public Health. We are currently recruiting for a Clinical Lead to work in our Integrated Substance Misuse Service as a Clinical Lead, where you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol use. Passionate about people, you'll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So, if you're ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you. Running health and social care services as a social enterprise, we invest every penny back into our care - and our people. So, if you're ambitious and ready for a fresh challenge, progress your career with a sector leader. Role Responsibility As Clinical Lead, you will play a pivotal role in delivering safe, effective and evidence based care to people accessing our service in Wakefield. Working with some of our most complex service users, you will combine hands on clinical expertise with strong leadership to ensure consistently high standards of care and positive outcomes. You will be central to the clinical direction of the service, providing leadership across clinical governance, supervision and appraisal, workforce development, and service innovation. We are proud to be a responsive, forward thinking service, proactively addressing emerging trends such as ketamine use among adults and young people, and the growing risk of synthetic opioids (e.g. nitazenes). With extensive experience in the substance use field, you will be a key contributor to the ongoing delivery and development of high quality clinical interventions. You will work collaboratively with the Wakefield management team, clinicians, local health partners and wider stakeholders to design and deliver holistic, person centred care that supports service users throughout their recovery journey. This role offers a genuine opportunity to shape service delivery, lead clinical innovation and help build a service recognised for clinical excellence. We are looking for a dynamic, motivated and forward thinking Clinical Lead who is passionate about achieving the very best outcomes for the people we support. The Ideal Candidate Turning Point is committed to the on-going professional development of all our staff and we offer regular structured supervision, a well-developed monthly CPD program and full support with appraisals and revalidation. Through joining Turning Point, you will receive a warm welcome, extensive training, and the chance to thrive in a lively and aspirational service and organisation. Turning Point has several integrated Substance Use services and the Clinical Leads meet regularly providing invaluable peer support for one another, supported via the Clinical Director The successful candidate will: have appropriate experience in addiction medicine at a clinical leadership level: be a 'Specialist' doctor in addiction: either a Consultant Addiction Psychiatrist or a specialist doctor from another background such as General Practice, who has the appropriate experience & qualifications (as per the RCPsych / RCGP Competency Framework) have current GMC Registration have experience of providing safe, effective and evidence-based assessment, care and interventions for substance users (ideally across both adults and young people) have the legal right to work in the UK In addition to the above we are seeking to appoint an individual who can also bring Turning Point's core values to the role: We believe that everyone has the potential to grow, learn and make choices We all communicate in an authentic and confident way that blends support and challenge We are here to embrace change even when it is complex and uncomfortable We treat each other and those we support as individuals however difficult and challenging We deliver better outcomes by encouraging ideas and new thinking We commit to building a strong and financially viable Turning Point together Informal Discussion If you would like an informal conversation about this role before applying, you are welcome to contact Dr Martyn Hull (FRCGP), Clinical Director , on or This is a great opportunity to find out more about the role, the service and what working with Turning Point could offer you. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents Clinical Lead Role Profile.pdf Apply

We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.

About Dalkia UK At Dalkia, we're driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together. Backed by EDF, Britain's biggest generator of low carbon electricity, we're a people-first culture. With 5,000+ employees and £600m+ turnover, we combine the strength of a major group with a great culture, innovative mindset and inclusive values making Dalkia a great place to work and grow your career. We are seeking an experienced Planning Leader to drive the development, implementation, and management of robust project planning and scheduling frameworks across complex building services projects. Working within a multi-disciplinary environment, you will ensure project programmes are accurate, controlled, and aligned with contractual requirements supporting successful delivery across time, cost, and quality objectives. What You Will Bring Proven expertise in project planning within UK building services / MEP / M&E environments Strong working knowledge of Primavera P6 and/or Asta Powerproject Solid understanding of NEC contracts, including programme and time management Experience producing and defending Extension of Time (EOT) claims and delay analysis Ability to translate complex programme data into clear insights for stakeholders Strong leadership, communication, and stakeholder management skills Key Responsibilities Develop, manage, and maintain project programmes (Level 1 4) across MEP projects Integrate design, procurement, construction, and commissioning into master schedules Monitor progress, identify risks, and produce regular reports and look-ahead plans Manage change control and support EWNs and Compensation Events Lead delay analysis and support EOT claims with commercial/legal teams Collaborate with clients, consultants, and subcontractors to align delivery Lead, mentor, and develop a team of planners across multiple projects Support bids and tenders with programme development and planning expertise About You Degree/HNC/HND in a relevant discipline (or equivalent experience) 7+ years' experience in planning within building services or MEP Strong analytical mindset with high attention to detail Commercially aware with understanding of programme vs cost Able to manage multiple complex programmes under pressure Collaborative, proactive, and results-driven approach Right to work in the UK Our Values People First It starts with health, safety and wellbeing Better Together A collaborative team Trusted Partners Dedicated to our clients' success Taking Responsibility Making a positive difference Equity, Diversity & Inclusion We're committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you.

We are working with a registered social landlord, who are recruiting a Planned Investment Manager to lead the delivery of a range of projects within capital programmes, from inception through to completion. The postholder will support the effective monitoring and reporting of spend, progress and risks across the delivery of the capital programme, escalating issues as required to the executive management team. You will be overseeing the delivery of the Surveying Team, managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities. You will be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team. The post holder will be responsible for the work of more junior colleagues providing support on specific projects and the work of appointed project managers and external consultants. This will also include Regulatory and professional bodies; contractors and consultants; tenants/leaseholders; and voluntary and community groups and members of the public. Role Purpose Operational lead for the organisation's delivery of the annual programme of planned investment, component replacements, damp & mould remedial works, Compliance, and other associated major works. Operational lead on managing and fostering long term strategic relationships with key partners. Ensure all areas of operational responsibility are shaped by key values. Provide an excellent customer service for all the association's residents. Key Accountabilities Contribute to the delivery of the corporate and assets strategy to ensure organisational service direction and strategic objective targets are met. Develop and sustain long term strategic relationships with our key partners in delivering a programme of planned investment and major repairs to create a seamless service with shared value. Lead on embedding and sustaining key values across all national contracts so that values are aligned, and all parties have the opportunity to create social and economic value. Lead on the building and management of sustainable and meaningful partnerships so that our contractors are resilient, and profitable whilst delivering good quality services in the way our customers expect. Assist in the procurement and mobilisation of new contractors and ongoing contract management. Ensure that all services are delivered in accordance with contract terms, KPIs and budgeted spend. Ensure compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches. Responsible for the delivery of national planned investment and major works programmes, to circa XXXk properties. Manage budgets for planned investment and major works. Knowledge / Skills / Experience required Proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Proven experience of project managing multi-disciplined teams across a city-wide geographical area. Proven experience of developing and implementing customer and stakeholder engagement strategies. Highly developed communication skills with experience of presenting to a range of audiences. Proven experience of driving costs down whilst improving economic and social value. Proven experience of managing large capital project budgets specifically within Asset Management, Property Investment and Public Procurement. Highly skilled in assessing information and devising and implementing appropriate solutions. Knowledge of building components and the diagnosis of building defects. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practise. Educated to HND level or equivalent, professional qualification in construction, housing, management or property surveying Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management (desirable) A full UK driving license with the ability to drive as and when required by the business If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client

AI & Power Platform Solutions Engineer London - Hybrid (2 days per week) Do you enjoy taking business problems, figuring out the right technology solution, and turning ideas into practical tools? We're working with a global law firm that is looking to a hire a Solutions Engineer with strong experience with Microsoft Power Platform and AI to join a brand-new Innovation function focused on transforming how technology is used across the business. This is a hands-on, delivery-focused role for someone who enjoys solving real business problems with modern Microsoft and AI technologies. The team is being created to bridge the gap between emerging technology and practical operational improvement - turning ideas into working solutions that genuinely improve productivity and user experience. This is not a pure software engineering role, and it's not a high-level strategy position. The environment is low-code/no-code focused, with the emphasis on problem-solving, stakeholder engagement, experimentation, and delivering practical outcomes. What you'll be doing Building and delivering solutions using Microsoft 365 and the Power Platform (Apps, Automate, SharePoint) Taking ideas from concept through to pilot, rollout and adoption Working closely with business stakeholders to understand workflows and identify improvement opportunities Using AI tools such as Microsoft Copilot and other LLM technologies to enhance operational processes Assessing new technologies and determining whether existing platforms can solve the problem effectively Collaborating with technical teams, SMEs and third-party vendors to deliver scalable solutions Translating ambiguous business requirements into practical, user-friendly technology solutions What were looking for: Strong hands-on experience with the Microsoft Power Platform and wider M365 ecosystem Previous experience delivering workflow automation, low-code solutions, or business process improvement initiatives Experience with AI tools including Microsoft Copilot Strong stakeholder engagement and communication skills A pragmatic, solutions-focused mindset with the ability to work in ambiguous environments Previous experience operating within Legal or corporate professional services (such as Insurance, financial services, accounting) environments Why this role? Opportunity to join a newly created, business-backed AI Innovation team High visibility and genuine influence across the organisation Hands-on involvement with emerging AI technologies and enterprise automation Strong mix of experimentation, delivery and stakeholder interaction Opportunity to shape how AI and other tools are adopted within a global organisation If you enjoy experimenting with technology, solving messy business problems, and delivering practical solutions that users actually adopt, we'd love to hear from you. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds. Due to the high volume of applications, if you haven't heard from us within 72 hours, please assume your application has been unsuccessful on this occasion.

A regional affordable housing provider are seeking an experienced Maintenance Surveyor to join their property services team. The Maintenance Surveyor will be responsible for delivering an effective maintenance service to the organisations tenants and housing stock as well as working with external contractors. You will have excellent knowledge of Health & safety legislation as well up to date knowledge of all current statutory compliance regulations (asbestos, legionella, gas, electrical, fire safety) Core duties will be to: Carry out responsive repair & voids inspections pre- and post-works inspections to ensure the right work is completed to a high standard that meets the customers' needs Be accountable for managing maintenance work ensuring compliance, H & S, quality, and exceptional service is delivered to tenants across all properties and communal facilities. Make technical decisions in relation and following property visits, creating work schedules on void properties, design/specification & contract management, quality control and one-off project management. Be responsible for completing property surveys including damp and mould inspections and diagnosis. Deliver high levels of resident satisfaction, ensuring effective communication and that works are meeting the groups legal standards, obligatory responsibilities Ensure programmes, projects and contractors are effectively managed and high-quality Asset management services provided. Ensure works are supervised and managed effectively and that the quality and cost of works carried out are controlled. Ensure works are delivered to a high standard and in line with statutory requirements and key performance indicators. This is an exciting opportunity for someone from an affordable housing Property background or a similar industry, to add real value to an organisation with ambitious growth plans and be a key influencer in its future success. You will ideally have a minimum further education qualification (HNC / HND / Degree) and / or relevant construction, maintenance or building related professional qualification. You will also preferably have experience of working within a busy Maintenance / Property team working alongside a team of fellow surveyors and have experience of managing compliance issues and a sound knowledge of contract administration and building contract law and legislation. If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client.

We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.

Part-Time Business Analysis & Administration Assistant Hours: 10 hours per week Pay: £13.10 per hour Start Date: Immediate Start Available At Arbor Forest Products in New Holland we are seeking a reliable and detail-oriented Business Analysis & Administration Assistant to support our Business Analysis and Admin Control Department on a part-time basis. This role is ideal for someone with strong analytical skills, excellent attention to detail, and the ability to investigate issues, manage data, and support administrative processes. Key Responsibilities Investigating and processing customer complaints, including the preparation of credit notes. Reviewing stock discrepancies and errors, carrying out investigations, and implementing corrections. Supporting stock management activities related to discrepancies and complaint resolutions. Calculating customer rebates, producing reports, and requesting payments. Reviewing sales orders prior to invoicing and investigating/reporting any anomalies identified. Collating, maintaining, and managing a variety of reports linked to departmental responsibilities. Providing general administrative support to the department as required. The successful candidate will: Have excellent attention to detail and accuracy. Be comfortable working with data, reports, and spreadsheets. Possess strong problem-solving and investigative skills. Be organised and able to manage multiple tasks effectively. Have good communication skills and a professional approach. Be proficient in Microsoft Office, particularly Excel. We re looking for someone who brings: Ambition & Growth Mindset: You re driven to learn, grow, and bring new ideas to improve processes and product quality. Quality-Focused: You have a keen eye for detail, ensuring high standards in everything you do. Experience in manufacturing or sawmills, particularly in wood processing, is highly valued. Caring Values: You care about your work, your colleagues, and the final product. You believe in creating value for our customers and contributing positively to our team culture. Our 90-acre site in North Lincolnshire allows us to hold more than 80,000m3 of timber on-site and facilitates a vast throughput of over 300,000m3 of quality timber, MDF and composite decking products per year. Quality products and quality processes are what drive our passion, but people are central to everything we do, and it s thanks to our loyal workforce that we ve built a strong and successful business. The Arbor team enjoy a small company culture operating at a giant scale. Some benefits to join our company are: 31 days holiday, inclusive of Statutory Bank Holidays. Option to buy up to an additional 5 days annual leave per annum or sell up to 3 days annual leave per annum. Contributory pension scheme. Cycle to work scheme. Company sick pay. Enhanced maternity and paternity pay. Length of service awards. Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line). Benefit Hub (inc. discounts on gift cards, travel, cinema tickets, to name a few) Staff purchase discount scheme. Opportunity to participate in a volunteering role for one working day per year fully paid by the Company. If you think you are the candidate we are looking for, please apply for the role. What We Offer Competitive pay of £13.10 per hour . Flexible 10 hours per week . Immediate start available. Opportunity to gain experience within a business analysis and administrative control function. Supportive working environment. If you are a motivated individual who enjoys analysing information, resolving issues, and maintaining high standards of accuracy, we would love to hear from you.

Deputy Head of Building Control (Class 3 Specialist) - Planning Location: North London/Hybrid Reports To: Head of Building Control (Class 4 Technical) Job Overview • Manage a team of inspectors, including Specialist Building Inspectors, Building Inspectors and Trainee Building Inspectors, and provide supervision of project work where appropriate and within limits of competence. • Undertake specialist and technical assessments and make decisions using qualifications, skills and practical experience to deliver the Building Control service through the Council s scheme of delegation under the Building Act 1984 and associated legislation. • Ensure buildings comply with relevant regulatory standards relating to health, safety, sustainability, energy conservation, accessibility and design. • Lead the Building Control service and maintain effective working relationships with the Building Safety Regulator (BSR) and associated regional hubs. • Oversee the Council s response to relevant committees, participation in Multi-Disciplinary Teams (MDTs), performance reporting and registration of inspector roles. • Evaluate and allocate a full range of projects, with a focus on complex schemes and high-risk buildings, including those within scope of the Building Safety Act. • Examine plans, carry out site inspections, and initiate and manage enforcement action where necessary. • Assess dangerous structures and implement immediate works where required. • Deputise for the Head of Building Control as necessary. Key Accountablities • Discharge the Council s delegated powers and duties under the Building Act 1984, Building Safety Act 2022 and associated legislation. • Provide appropriate advice and support regarding compliance with Building Regulations and related legislation. • Manage a portfolio of projects, including high-risk and in-scope buildings, covering new applications, regularisations and reversion applications. • Maintain accurate records for plan appraisals, site inspections and compliance assessments. • Ensure compliance with the Building Act 1984, Building Safety Act 2022, Building Regulations 2010, associated legislation and technical standards. • Provide accurate information, advice and professional support to businesses and individuals. • Investigate complaints, demolition controls, dangerous structures, contraventions and unauthorised works. • Undertake enforcement action, including issuing notices where necessary. • Participate in the dangerous structures rota and respond within the required two-hour target both during and outside normal working hours. • Authorise emergency works through contractor framework agreements. • Prepare evidence files for legal proceedings and attend court as an expert witness where required. • Liaise with external agencies, stakeholders, statutory undertakers, contractors, consultants, elected members and internal departments. • Maintain strong relationships with building professionals and deliver excellent customer service. • Support service development and business growth opportunities. • Work flexibly to respond to workload and service demands, including occasional extended or out-of-hours working. Management Responsibilities • Manage a team of inspectors with varied professional and technical expertise. • Support, supervise and mentor team members. • Delegate plan checking, site inspections and related duties where appropriate. • Assist colleagues in gaining experience and demonstrating competency. • Deputise for the Head of Building Control when required. • Contribute to the vision, values and strategic priorities of the Planning and Building Control service. • Promote engagement and motivation within the team. • Support the maintenance of ISO 9001 Quality Management Systems. • Foster a culture of service excellence, performance improvement and customer satisfaction. • Maintain expert knowledge of the Building Safety Act 2022, Building Inspector Competence Framework (BICoF), Registered Building Inspector Code of Conduct and Building Safety Case Regime. Training & Development • Actively pursue personal and professional development. • Maintain chartered membership of a relevant professional body. • Maintain Building Inspector registration at the appropriate level (currently Class 3 Specialist Building Inspector) or equivalent validated competence. • Demonstrate compliance with the relevant code of conduct. • Only undertake unsupervised activities within validated competency limits. • Undertake work beyond competency limits only under appropriate supervision. • Train, mentor and develop members of the Building Control team. Financial Responsibilties • Ensure financial support processes are completed efficiently and accurately. • Maintain project records and service level agreements. • Contribute to the marketing and promotion of the Building Control service. • Support efforts to minimise loss of work to private sector competitors. • Assist the Head of Building Control in delivering a cost-effective service. Health & Safety Responsibilities • Comply with the Health and Safety Policy and associated arrangements. • Complete mandatory health and safety training. • Ensure risk assessments are completed for activities involving significant hazards. • Identify and implement appropriate control measures. • Ensure staff understand risk assessment findings and required controls. • Monitor health and safety compliance and address concerns promptly. • Include health and safety considerations in management meetings. • Lead by example and enforce health and safety standards. Person Spec Essential: • Degree or Master s qualification in Building Control, Building Surveying, Construction, Structural Engineering or a related discipline, or equivalent learning and experience. • Chartered membership of a relevant professional body such as RICS, CABE, CIOB or equivalent. • Evidence of ongoing Continuing Professional Development (CPD). Experience & Knowledge Essential: • Experience managing a Building Control team or similar technical service. • Extensive knowledge of construction methods, materials and techniques. • Strong knowledge of Building Control legislation and regulations, including the Building Act 1984. • Understanding of local government services and procedures. • Awareness of professional boundaries and governance requirements. • Understanding of financial constraints affecting service delivery. • Experience delivering excellent customer service. • Significant Building Control experience, including high-risk and complex developments. Skills & Abilities Essential: • Ability to motivate teams and manage workloads effectively. • Strong leadership, communication and interpersonal skills. • Effective decision-making and problem-solving capabilities. • Ability to operate effectively within a political environment. • Excellent written, verbal and presentation skills. • Ability to prepare technical and expert witness reports. • Thorough knowledge of Building Regulations 2010, Approved Documents and British Standards. • Current Building Inspector registration at Class 3 level or equivalent. • Ability to assess plans, conduct site inspections and maintain comprehensive records. • Strong ICT skills, including Microsoft Office and specialist software. • Self-motivated, organised and capable of working independently. • Excellent time management and prioritisation skills. • Ability to adapt to changing priorities and support organisational change. • Demonstrated competence in accordance with the Building Inspector Competency Framework. For further details about the position, please contact Ollie at Hill & Hill Recruitment.

The Fisher Investments Institutional Group (FIIG) serves a global client base of diverse investors, including corporate, public and multi-employer pension funds, foundations and endowments, insurance and financial institutions, and governments. FI currently manages $27B AUM with Responsible Investments/ESG/SRI guidelines (Environmental, Social, Governance/Socially Responsible Investing) for clients around the globe. The Opportunity: As the Responsible Investments (RI) Program Manager, you will lead the lifecycle of FIIG's RI-related investment offerings which today include a diverse set of ESG/Sustainable/Impact/Paris-aligned/SRI branded strategies. Such leadership includes roadmap & product strategy development, competitor research, product design & enhancement, and external positioning. You will collaborate with multiple FIIG teams (New Strategy Development, Engagement, Sales/RFP, Marketing & Content) and firm groups (Portfolio Management Group, Legal Compliance Department, etc). You will understand global ESG investment trends & regulations to ensure the firm's institutional ESG offerings are best positioned to meet current and future client demands. The Day-to-Day: Support and develop ESG-product strategy, roadmap and business cases with firm stakeholders Conduct market and competitor analysis for equity/fixed ESG-product design and enhancement Create external product positioning, value-propositions, and key answers for FI's ESG & Investment process Support the Responsible Investments team in day-to-day client/prospect requests and act as an internal ESG expert supporting training Maintain expertise in shifting ESG regulatory trends, industry standards, and best practices Monitor market developments from external organizations, third party reporting frameworks (e.g. PRI), ESG labels to understand evolving markets standards and client preferences Your Qualifications: 5+ years' experience in the financial services sector with at least 3 years in ESG-product development, investment management, or manager research at an asset management/investment consulting firm Strong understanding of global equity markets, institutional investors, portfolio management techniques with experience communicating complex investment concepts Proven knowledge of ESG-related investor & regulatory trends in the EU (e.g. SFDR), UK and US Passionate about both Responsible Investments & asset management Experience using tools from services such as FactSet, Morningstar, and ESG data providers Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

As a Relief Care Worker in our care home, you will support older people to live safely, comfortably and with dignity each day. Working flexibly to cover shifts when needed, you will provide practical care and reassurance as part of a supportive and welcoming team. What your day will look like Supporting residents with personal and intimate care in a respectful and dignified way Encouraging independence and supporting daily routines Supporting residents with meals, hydration and nutrition Responding to call bells and providing reassurance where needed Maintaining a clean, safe and comfortable environment Completing daily records and reports accurately Working alongside colleagues, health professionals and families Working flexibly to support shifts across the service About you You will bring patience, empathy and a genuine commitment to supporting older people. You will understand the importance of building positive relationships and delivering person centred care that promotes dignity and independence. Experience in care is helpful but not essential, as full training and support will be provided. Basic IT skills are required for recording information and completing training. You will be willing to work towards an SVQ Level 3 in Health and Social Care if you do not already hold this qualification. You must be a member of the PVG Scheme and registered with the SSSC, or willing to join and register. What you will gain Flexible working to support work life balance Full induction and training If you are looking for flexible work where you can make a meaningful difference in people's lives, apply now. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Kiveton employs over 600 and is the UK's largest quiche bakery, producing more than 42 million quiche each year along with a wide range of ready meals and soups. What you'll be doing As Process Development Technologist, you will carry out all relevant manufacturing projects to deliver process development and line trials successfully. Provide information to support the creation of customer and factory specifications which lead to the production of accurate and appropriate product labelling information Responsible for the planning, preparation and successful execution of process development and line trials to deliver customer requirements and process improvements Provide process guidance and advice to crossfunctional manufacturing teams to promote adoption of new practices or process for increased efficiency Monitor and communicate process trends to ensure launch date adherence, maximum process optimisation and effective communication to customers Challenge and investigate potential continuous improvement projects and facilitate relevant trials to drive process and product enhancements opportunities Ensure the output of all line trials are fully documented with adherence to food safety, quality standards and customer requirements are met Assessment of equipment capability to ensure that process standards are in line with company and customer requirements to drive improvements Ensure that a safe working environment exists for colleagues and that as a minimum the department meets the standards set out in the Health, Safety and Environment Policy What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Ideally educated to degree level in a food science or related subject, plus relevant working experience within a food manufacturing environment Relevant qualifications essential such as Level 3 Food Hygiene, Level 2 Health and safety, Level 2 Hazard analysis and critical control points (HACCP), Level 2 Sensory Training and Level 2 Micro biological training Experienced in evaluation and interpretation of shelf-life results Experienced in interpretation of customer codes of practice Experienced working with different types of computer programmes and can demonstrate experience analysing project results Knowledge of legal labelling legislation and a variety of retailer web-based systems is desirable Understanding of technology relevant to business area and area of responsibility and a demonstratable understanding of technical key performance indicators Can demonstrate the following skills and experiences, GMP knowledge of techniques, basic hygiene principles, basic legal labelling, and basic knowledge of weight legislation If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. We reserve the right to close this advertisement before the stated closing date

Location: Bournemouth Salary: Grade 7 - £50,474 per annum Contract: Fixed term for 12 months Hours: Full time - 35 hours per week Closing date: Sunday 28th June 2026 at 11.30 pm Are you an influential, analytical and ambitious individual with excellent leadership skills and a proven record of working in homelessness or social justice? Do you have experience of service delivery and project planning, budget setting and management, and stakeholder engagement? If so, consider moving to Shelter as our new Strategic Lead for Dorset and you could soon be making a real difference to people affected by the housing emergency. About the role You will be the local leader for Shelter's Community Services, leading the team in implementing Shelter's strategy locally, delivering the local response to the housing emergency and empowering the local community in Dorset to fight for home. You will take the lead on the delivery of services and contracts to provide consistently high levels of performance, planning and delivering service development strategies, including seeking business development opportunities that align with our strategic aims, both across Community Services and in partnership with the Lead Solicitor. Also, you will promote and direct systems change activity, so we better understand what is influencing people's experience of homelessness and bad housing and have effective plans to influence change. You will act as an ambassador for Shelter in the local area, representing the organisation through media, networks and local stakeholder engagement. Alongside this, you will plan and implement resourcing plans for your Hub, including staffing, volunteers and engaging people with lived experience and will manage the Hub Leadership team. Ensuring there are multiple and ongoing opportunities for people with lived experience of homelessness and bad housing to be part of Hub development, activities and learning is a key element of this role, as well as upholding and promoting a learning culture with the Hub. About you You will have a proven working knowledge of homelessness, housing and related issues affecting local communities. You have sound experience of managing and delivering contracts, partnerships and services along with experience of being involved in implementing and reviewing change management, whilst demonstrating excellent budgeting and financial reporting skills. The ability to proactively develop and maintain key relationships and having impressive analytical skills to use insight and evidence to present data, manage performance and to identify and implement systems change are vital to this role, as are impressive interpersonal and communication skills, both verbal and written. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth and Weymouth as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system. About Shelter Home is a human right. It's our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to apply Please submit a supporting statement with responses to the 'About You' points 1 -5, highlighted in bold and outlined in the job description, of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Raw Materials Technologist Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary Location: Greencore London Meals - Cumberland, Cumberland Avenue, NW10 7RQ Ways of Working: Site based Hours of work: Monday to Friday 08:30am-17:00pm Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Park Royal, West London, spans three factories and a distribution centre. The site produces a wide range of chilled ready meals, houmous dips, deli products, and savoury accompaniments, employing over 2,000 people in a fast-paced, high-volume environment. What you'll be doing In this pivotal role as a Raw Materials Technologist, you will ensure that customer, business, and legal requirements for raw materials and supplier quality assurance are fully met. You will establish, monitor, and maintain quality, safety, and risk evaluation systems, ensuring corrective actions are implemented effectively and on time. Role Accountabilities • Ensure all raw materials have approved, validated specifications and risk assessments • Challenge and verify supplier information to ensure full understanding and compliance • Maintain accurate raw material systems, databases, and launch-ready documentation • Support NPD activity and product launches by identifying material risks and operational impacts early • Ensure full supplier approval, including SAQs, audits, and certification requirements • Support and lead raw material elements of internal, customer, and group audits • Audit compliance with QMS, GMP, and HACCP standards, driving corrective actions to closure • Monitor KPIs, identify trends, and drive continuous improvement initiatives • Communicate customer and business requirements clearly to suppliers and site teams • Support food safety incidents by providing timely and accurate technical information • Promote safe working practices and contribute to a strong health and safety culture What we're looking for • Strong knowledge of food safety, supplier assurance, and raw material risk management • Experience working with quality management systems, specifications, and risk assessments • Confidence challenging supplier data to ensure compliance and robustness • Ability to work cross-functionally with Technical, Operations, NPD, and suppliers • Strong audit capability with a clear understanding of GMP and HACCP requirements • Highly organised with excellent attention to detail • Strong communication skills, able to influence at all levels • Proactive mindset with the ability to anticipate and mitigate potential risks • Passion for quality, safety, and continuous improvement We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contribution Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.

Our client is offering an exciting opportunity for an ambitious and motivated Legal Office Assistant to join their growing team. This role provides an excellent foundation for anyone looking to pursue a long-term career within the legal sector, offering exposure to legal processes, client interaction, and office administration within a supportive and professional setting. If you're eager to learn, highly organised, and looking to take your first step into the legal profession, we'd love to hear from you. Company Benefits: Annual salary review Annual bonus scheme 5% employer pension contribution Death in Service benefit of 4 x salary Interest free season ticket loan Long service rewards Paid uniform allowance Key Responsibilities: Providing administrative support to solicitors and legal teams Preparing, formatting, and filing legal documents and correspondence Managing incoming calls, emails, and client enquiries Opening and maintaining client files and records Scheduling appointments, meetings, and court-related diary entries Assisting with document management and case administration Liaising professionally with clients, courts, and third parties Ensuring all records and documentation are maintained accurately and confidentially Supporting compliance and office procedures General office administration and ad hoc support duties Experience and Skills Requirements A Law degree (LLB) or recent Law Graduate Strong interest in pursuing a career within the legal profession Excellent written and verbal communication skills Exceptional attention to detail and organisational ability Professional, confident, and client-focused approach Strong IT skills, including Microsoft Office Ability to manage multiple tasks and prioritise effectively Positive attitude with a willingness to learn and develop Ability to work both independently and as part of a team Previous office or administrative experience would be advantageous but is not essential If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Title: Customer Recoveries Advisor Location: Chandlers Ford/Hybrid Salary: £27,976 Hours: Monday-Friday, 40 hours per week Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. Are you a great communicator with a solution focused mindset? Do you have experience working within a customer focused or similar environment? If so, we have a great opportunity for you to join our Credit Risk team as a Customer Recoveries Advisor. What does this role involve? As part of the credit risk team, you will be working with our customers who have not made their bill payments. You'll take incoming calls, as well as making outbound calls, to work out and agree a payment plan with the customer. Our customer base is both domestic and commercial, so the ability to build rapport quickly with a variety of people will help you be successful. Day to day, you will; liaise with internal and external stakeholders; ensure customer records are kept up to date; complete any queries within agreed SLA's. Who are we looking for? The ability to interpret, sometimes complex, data is needed, as is the ability to multi- task. You will need to be resilient and remain professional. You will have excellent written and verbal communication skills, alongside a passion for delivering exceptional customer service. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. What we can offer you Bonus Scheme - we offer a structured bonus scheme which is made up of personal and business elements. Career progression - we want our staff to build up and grow their careers with us. T o help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK's top 40 'Best Workplace for Development' 2024 awards. Win tickets! - we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays. Wellbeing - your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme - this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis! Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service. Pension - we contribute 4% of your salary when you contribute 5% About Us We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita's award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household. Since installing Britain's first smart meter in 2008, we've used the latest technology to give our customers more visibility and control of their energy usage than ever before. Utilita is celebrated for its unique approach to doing energy better - including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company! Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.