Ashberry Recruitment is currently recruiting for a Progression Coach, to work in the Durham area. The service provides supported accommodation for young people (aged 18+) to help them move on to their own independent accommodation. The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday, 2PM - 10PM. Temporary cover is required for approximately 3 months. The pay rate for this role is £13.56 per hour with £1.64 holiday pay, totalling £15.20 per hour. In this position, you will be expected to; - Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly - Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed - Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities - Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols - Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations - Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition - Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings - Maintain clear, accurate records - Manage the security of the building Please note; this role involves lone working. To apply for this role, you must have; - Experience working with young people or those affected by homelessness - Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system - Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures - Experience of managing challenging behaviour, including responding calmly to crisis - Strong literacy, numeracy and IT skills and ability to take notes - Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
Jun 19, 2026
Seasonal
Ashberry Recruitment is currently recruiting for a Progression Coach, to work in the Durham area. The service provides supported accommodation for young people (aged 18+) to help them move on to their own independent accommodation. The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday, 2PM - 10PM. Temporary cover is required for approximately 3 months. The pay rate for this role is £13.56 per hour with £1.64 holiday pay, totalling £15.20 per hour. In this position, you will be expected to; - Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly - Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed - Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities - Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols - Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations - Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition - Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings - Maintain clear, accurate records - Manage the security of the building Please note; this role involves lone working. To apply for this role, you must have; - Experience working with young people or those affected by homelessness - Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system - Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures - Experience of managing challenging behaviour, including responding calmly to crisis - Strong literacy, numeracy and IT skills and ability to take notes - Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
Housing Interventions Officer - Custody Based - HMP Parc Location: Bridgend Salary: £26,000 per annum Vacancy Type: Permanent About The Role Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jun 18, 2026
Full time
Housing Interventions Officer - Custody Based - HMP Parc Location: Bridgend Salary: £26,000 per annum Vacancy Type: Permanent About The Role Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Recruitment Solutions (Folkestone) Ltd
Hawkinge, Kent
37.5 hours per week (rota basis, including evenings, weekends and Bank Holidays) Permanent, Full-Time About the Role We are looking for a compassionate and motivated Supported Housing Officer to join our supported housing service in Folkestone. This rewarding role involves supporting individuals experiencing homelessness to achieve greater independence, improve their wellbeing, and move towards sustainable housing solutions. You will work closely with residents to assess their needs, develop personalised support plans, and help them access the services, opportunities, and resources needed to achieve their goals. You will also play an important role in creating a safe, positive, and supportive living environment, delivering activities and workshops that promote life skills, wellbeing, education, employment, and personal development. Key Responsibilities Manage a caseload of residents and provide tailored support. Complete assessments and develop person-centred support plans. Support residents to access housing, healthcare, education, training, employment, and community services. Deliver practical life-skills sessions and wellbeing activities. Work collaboratively with external agencies and support providers. Assist residents in identifying and achieving move-on accommodation options. Maintain accurate records and case notes. Support the day-to-day operation of the accommodation service, including resident arrivals and departures. Promote safeguarding, health and safety, and service standards at all times. About You We are looking for someone who has: Essential Experience completing assessments and developing support plans. Experience working in a support, housing, social care, or related environment. Excellent communication and interpersonal skills. Strong organisational and administrative abilities. Good IT skills, including Microsoft Office. The ability to manage a varied workload and prioritise effectively. A person-centred, empathetic, and professional approach. The ability to work independently and as part of a team. Desirable Experience working within homelessness, supported housing, or housing support services. Knowledge of housing and homelessness legislation. Experience working with people with complex support needs. Experience using case management or client database systems. What We Offer A rewarding opportunity to make a genuine difference in people's lives. Ongoing training and professional development. Supportive team environment. Opportunity to develop your career within the housing and support sector. Additional Information Enhanced DBS check required. The role involves working a rota pattern, including evenings, weekends, and Bank Holidays. Salary: 26,000 per annum. If you are passionate about helping people overcome barriers and achieve positive outcomes, we would love to hear from you. Apply today with your CV and a covering statement outlining your suitability for the role.
Jun 18, 2026
Full time
37.5 hours per week (rota basis, including evenings, weekends and Bank Holidays) Permanent, Full-Time About the Role We are looking for a compassionate and motivated Supported Housing Officer to join our supported housing service in Folkestone. This rewarding role involves supporting individuals experiencing homelessness to achieve greater independence, improve their wellbeing, and move towards sustainable housing solutions. You will work closely with residents to assess their needs, develop personalised support plans, and help them access the services, opportunities, and resources needed to achieve their goals. You will also play an important role in creating a safe, positive, and supportive living environment, delivering activities and workshops that promote life skills, wellbeing, education, employment, and personal development. Key Responsibilities Manage a caseload of residents and provide tailored support. Complete assessments and develop person-centred support plans. Support residents to access housing, healthcare, education, training, employment, and community services. Deliver practical life-skills sessions and wellbeing activities. Work collaboratively with external agencies and support providers. Assist residents in identifying and achieving move-on accommodation options. Maintain accurate records and case notes. Support the day-to-day operation of the accommodation service, including resident arrivals and departures. Promote safeguarding, health and safety, and service standards at all times. About You We are looking for someone who has: Essential Experience completing assessments and developing support plans. Experience working in a support, housing, social care, or related environment. Excellent communication and interpersonal skills. Strong organisational and administrative abilities. Good IT skills, including Microsoft Office. The ability to manage a varied workload and prioritise effectively. A person-centred, empathetic, and professional approach. The ability to work independently and as part of a team. Desirable Experience working within homelessness, supported housing, or housing support services. Knowledge of housing and homelessness legislation. Experience working with people with complex support needs. Experience using case management or client database systems. What We Offer A rewarding opportunity to make a genuine difference in people's lives. Ongoing training and professional development. Supportive team environment. Opportunity to develop your career within the housing and support sector. Additional Information Enhanced DBS check required. The role involves working a rota pattern, including evenings, weekends, and Bank Holidays. Salary: 26,000 per annum. If you are passionate about helping people overcome barriers and achieve positive outcomes, we would love to hear from you. Apply today with your CV and a covering statement outlining your suitability for the role.
Housing Officer Harrow l £22.00 per hour PAYE 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until August 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until August 2026 Hours: Full time 37.5 hours per week Location: Harrow (HA1) covering Harrow, Brent, Haringey and Enfield. Working Pattern: Monday Friday, 9am 5pm Pay Rate: £22.00 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, problem-solve and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Harrow Brent Haringey Enfield
Jun 18, 2026
Contractor
Housing Officer Harrow l £22.00 per hour PAYE 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until August 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until August 2026 Hours: Full time 37.5 hours per week Location: Harrow (HA1) covering Harrow, Brent, Haringey and Enfield. Working Pattern: Monday Friday, 9am 5pm Pay Rate: £22.00 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, problem-solve and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Harrow Brent Haringey Enfield
Housing Interventions Officer - Custody Based - HMP Parc Location: Bridgend Salary : £26,000 per annum Vacancy Type: Permanent About The Role Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jun 17, 2026
Full time
Housing Interventions Officer - Custody Based - HMP Parc Location: Bridgend Salary : £26,000 per annum Vacancy Type: Permanent About The Role Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Ashberry Recruitment is currently recruiting for a Progression Coach, to work in the Durham area. The service provides supported accommodation for young people (aged 18+) to help them move on to their own independent accommodation. The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months. In this position, you will be expected to; - Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly - Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed - Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities - Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols - Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations - Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition - Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings - Maintain clear, accurate records - Manage the security of the building Please note; this role involves lone working. To apply for this role, you must have; - Experience working with young people or those affected by homelessness - Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system - Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures - Experience of managing challenging behaviour, including responding calmly to crisis - Strong literacy, numeracy and IT skills and ability to take notes - Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
Jun 16, 2026
Contractor
Ashberry Recruitment is currently recruiting for a Progression Coach, to work in the Durham area. The service provides supported accommodation for young people (aged 18+) to help them move on to their own independent accommodation. The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months. In this position, you will be expected to; - Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly - Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed - Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities - Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols - Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations - Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition - Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings - Maintain clear, accurate records - Manage the security of the building Please note; this role involves lone working. To apply for this role, you must have; - Experience working with young people or those affected by homelessness - Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system - Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures - Experience of managing challenging behaviour, including responding calmly to crisis - Strong literacy, numeracy and IT skills and ability to take notes - Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
Support and Wellbeing Officer (Housing / Homelessness) A rewarding opportunity for a Support and Wellbeing Officer with experience supporting people experiencing homelessness, complex needs, mental health challenges and supported accommodation environments. If you've also worked in the following roles, we'd also like to hear from you: Homelessness Support Officer, Tenancy Support Worker, Supported Housing Officer, Community Support Worker, Recovery Support Worker, Wellbeing Support Officer SALARY: £26,297 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England (CH41) - with travel across accommodation sites JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Support and Wellbeing Officer to provide person-centred support to residents experiencing homelessness and complex needs within supported accommodation services. As the Support and Wellbeing Officer you will deliver support planning, safeguarding, wellbeing activities, resident engagement and tenancy-related support that promotes independence, recovery and positive outcomes. The Support and Wellbeing Officer will work closely with residents, external agencies and community organisations to improve wellbeing, encourage participation and help residents move towards long-term housing stability and independent living. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Support and Wellbeing Officer include: Resident Support: Welcoming new residents, carrying out inductions and providing ongoing housing-related support within supported accommodation services Support Planning: Developing and reviewing person-centred support plans, wellbeing plans and resident risk assessments Safeguarding Responsibilities: Promoting safeguarding, health and safety and resident welfare at all times Case Management: Holding regular support sessions focused on homelessness recovery, tenancy sustainment and independent living goals Wellbeing Activities: Planning and delivering wellbeing initiatives, workshops, learning opportunities and community-based activities Partnership Working: Liaising with housing providers, support agencies, social prescribing teams and community organisations to improve resident outcomes Resident Engagement: Encouraging participation, confidence building and social inclusion through positive resident involvement Tenancy Support: Assisting residents with housing applications, welfare benefits, budgeting and move-on accommodation Record Keeping: Maintaining accurate support records, monitoring information and wellbeing programme evaluations CANDIDATE REQUIREMENTS ESSENTIAL Previous experience supporting people experiencing homelessness, housing difficulties or complex needs Proven experience developing support plans, wellbeing plans and resident risk assessments Experience delivering wellbeing activities, resident engagement programmes or community initiatives Strong written and verbal communication skills with residents, support agencies and partner organisations Ability to build positive relationships with vulnerable adults, colleagues, volunteers and external stakeholders Understanding of safeguarding responsibilities, professional boundaries and trauma-informed support Ability to manage a varied caseload and prioritise multiple support needs effectively Full driving licence and access to a vehicle due to travel across accommodation sites DESIRABLE Awareness of homelessness services, supported housing and community support networks across the Wirral Understanding of mental health support strategies, addiction and recovery-focused approaches Experience working with statutory services, voluntary organisations or wellbeing providers This role requires an Enhanced DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14771 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Jun 16, 2026
Full time
Support and Wellbeing Officer (Housing / Homelessness) A rewarding opportunity for a Support and Wellbeing Officer with experience supporting people experiencing homelessness, complex needs, mental health challenges and supported accommodation environments. If you've also worked in the following roles, we'd also like to hear from you: Homelessness Support Officer, Tenancy Support Worker, Supported Housing Officer, Community Support Worker, Recovery Support Worker, Wellbeing Support Officer SALARY: £26,297 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England (CH41) - with travel across accommodation sites JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Support and Wellbeing Officer to provide person-centred support to residents experiencing homelessness and complex needs within supported accommodation services. As the Support and Wellbeing Officer you will deliver support planning, safeguarding, wellbeing activities, resident engagement and tenancy-related support that promotes independence, recovery and positive outcomes. The Support and Wellbeing Officer will work closely with residents, external agencies and community organisations to improve wellbeing, encourage participation and help residents move towards long-term housing stability and independent living. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Support and Wellbeing Officer include: Resident Support: Welcoming new residents, carrying out inductions and providing ongoing housing-related support within supported accommodation services Support Planning: Developing and reviewing person-centred support plans, wellbeing plans and resident risk assessments Safeguarding Responsibilities: Promoting safeguarding, health and safety and resident welfare at all times Case Management: Holding regular support sessions focused on homelessness recovery, tenancy sustainment and independent living goals Wellbeing Activities: Planning and delivering wellbeing initiatives, workshops, learning opportunities and community-based activities Partnership Working: Liaising with housing providers, support agencies, social prescribing teams and community organisations to improve resident outcomes Resident Engagement: Encouraging participation, confidence building and social inclusion through positive resident involvement Tenancy Support: Assisting residents with housing applications, welfare benefits, budgeting and move-on accommodation Record Keeping: Maintaining accurate support records, monitoring information and wellbeing programme evaluations CANDIDATE REQUIREMENTS ESSENTIAL Previous experience supporting people experiencing homelessness, housing difficulties or complex needs Proven experience developing support plans, wellbeing plans and resident risk assessments Experience delivering wellbeing activities, resident engagement programmes or community initiatives Strong written and verbal communication skills with residents, support agencies and partner organisations Ability to build positive relationships with vulnerable adults, colleagues, volunteers and external stakeholders Understanding of safeguarding responsibilities, professional boundaries and trauma-informed support Ability to manage a varied caseload and prioritise multiple support needs effectively Full driving licence and access to a vehicle due to travel across accommodation sites DESIRABLE Awareness of homelessness services, supported housing and community support networks across the Wirral Understanding of mental health support strategies, addiction and recovery-focused approaches Experience working with statutory services, voluntary organisations or wellbeing providers This role requires an Enhanced DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14771 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Support Worker - Supported Living / Mental Health - £26.9k to £28.8k + allowances + excellent benefits - SE London / Catford This is an opportunity for an experienced Support Worker to join a not-for-profit organisation that provides supported living and supported housing services for vulnerable individuals who have experienced social exclusion, disadvantages or homelessness but have retained the capacity to make independent choices. They work proactively with their partners to support their residents through their journey to independence and social inclusion. The Support Worker will take a person-centred approach and work within a high or medium support service, housing vulnerable adults with enduring mental health and challenging behaviours. The post holder will empower the residents and support them on their journey to independent living, whilst along the way help to make each day of their lives as fulfilling and meaningful as possible. SALARY ETC: £26.9k, reviewed to £28.8k after probation period. Sleep-in allowance when on sleep in shift, of £70 Excellent benefits package that includes; enhanced holidays, healthcare plan and wellness, learning and development, retail discounts, additional leave, events etc. Permanent, full-time role, 37.5 hours/week Various shifts on a rota basis, including day, evening and occasional weekend and sleep-in shifts (allowance paid for sleep-in shifts) South East London / Catford REQUIREMENTS: At least 2 years' experience as a Support Worker within mental health services/supported living services. Experience of providing high dependency support. Experience of working with 10 to 15 clients/caseloads at a time. Must be living in UK, with full rights to work in the UK (No Sponsorship available). Undergraduate degree or vocational qualification in health and social care. Good knowledge of mental health-related illnesses & awareness/experience of supported living. To be aware of the needs of service users of a supported living environment. Great administration and organisation skills. Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels. Self-motivated and able to use own initiative to find solutions. Warm and friendly demeanour with a positive and open-minded attitude. DUTIES TO INCLUDE: Commit to a 24hr premises rota to ensure safety and security of tenants and ensure that unauthorised persons are not permitted into the premises. To be responsible for a caseload of clients and for completing personalised needs and safety assessments, creating person centred support plans and identifying SMART goals with the active involvement of tenants and where possible their relatives and other professionals involved in their support provision. Review needs assessments, risk assessments and support plans regularly. Whilst liaising with Revenues & Benefit Officer, support tenants with welfare benefits and housing options. Manage daily interactions and tenant queries in a way which provides reassurance and understanding. Assist in the reception of tenants, relatives and visitors to the Accommodation and maintain excellent hospitality. Perform routine health, safety, security and surveillance checks to monitor tenant wellbeing. To handle incidents in a calm and professional manner and to fully record and report all occurrences. Ensure tenants are aware of all appointments and accompanied to such appointments if needed. Attend supervision sessions and training and review, external partner agencies. Supporting tenants with social inclusion, and empowering them to be involved in education and employment. To support in clearing and re-furnishing vacancy rooms in preparation for re-letting. To support clients to clean and tidy their rooms where this is an identified area of support.
Oct 06, 2025
Full time
Support Worker - Supported Living / Mental Health - £26.9k to £28.8k + allowances + excellent benefits - SE London / Catford This is an opportunity for an experienced Support Worker to join a not-for-profit organisation that provides supported living and supported housing services for vulnerable individuals who have experienced social exclusion, disadvantages or homelessness but have retained the capacity to make independent choices. They work proactively with their partners to support their residents through their journey to independence and social inclusion. The Support Worker will take a person-centred approach and work within a high or medium support service, housing vulnerable adults with enduring mental health and challenging behaviours. The post holder will empower the residents and support them on their journey to independent living, whilst along the way help to make each day of their lives as fulfilling and meaningful as possible. SALARY ETC: £26.9k, reviewed to £28.8k after probation period. Sleep-in allowance when on sleep in shift, of £70 Excellent benefits package that includes; enhanced holidays, healthcare plan and wellness, learning and development, retail discounts, additional leave, events etc. Permanent, full-time role, 37.5 hours/week Various shifts on a rota basis, including day, evening and occasional weekend and sleep-in shifts (allowance paid for sleep-in shifts) South East London / Catford REQUIREMENTS: At least 2 years' experience as a Support Worker within mental health services/supported living services. Experience of providing high dependency support. Experience of working with 10 to 15 clients/caseloads at a time. Must be living in UK, with full rights to work in the UK (No Sponsorship available). Undergraduate degree or vocational qualification in health and social care. Good knowledge of mental health-related illnesses & awareness/experience of supported living. To be aware of the needs of service users of a supported living environment. Great administration and organisation skills. Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels. Self-motivated and able to use own initiative to find solutions. Warm and friendly demeanour with a positive and open-minded attitude. DUTIES TO INCLUDE: Commit to a 24hr premises rota to ensure safety and security of tenants and ensure that unauthorised persons are not permitted into the premises. To be responsible for a caseload of clients and for completing personalised needs and safety assessments, creating person centred support plans and identifying SMART goals with the active involvement of tenants and where possible their relatives and other professionals involved in their support provision. Review needs assessments, risk assessments and support plans regularly. Whilst liaising with Revenues & Benefit Officer, support tenants with welfare benefits and housing options. Manage daily interactions and tenant queries in a way which provides reassurance and understanding. Assist in the reception of tenants, relatives and visitors to the Accommodation and maintain excellent hospitality. Perform routine health, safety, security and surveillance checks to monitor tenant wellbeing. To handle incidents in a calm and professional manner and to fully record and report all occurrences. Ensure tenants are aware of all appointments and accompanied to such appointments if needed. Attend supervision sessions and training and review, external partner agencies. Supporting tenants with social inclusion, and empowering them to be involved in education and employment. To support in clearing and re-furnishing vacancy rooms in preparation for re-letting. To support clients to clean and tidy their rooms where this is an identified area of support.
