We are currently looking for an experienced Quality Assurance and Standards Officer to support a Housing Service in maintaining regulatory compliance, improving service standards and preparing for regulatory inspections. This Quality Assurance and Standards Officer role will focus on governance, policy development, audit activity and regulatory assurance across housing services. The successful candidate will support the development of a quality management framework, undertake service reviews and audits, and ensure the service remains aligned with the requirements of the Regulator of Social Housing. This Quality Assurance and Standards Officer position would suit someone with experience in housing governance, policy, compliance or service improvement. The Role - Supporting regulatory inspection readiness and audit activity across Housing Services. - Maintaining housing policies, procedures and policy registers. - Undertaking service reviews, audits and gap analysis against regulatory requirements. - Supporting the development and implementation of quality assurance frameworks. - Monitoring compliance with the Regulator of Social Housing Consumer Standards. - Maintaining evidence logs and action plans relating to regulatory compliance. - Reviewing legislation, regulatory updates and sector best practice. - Producing reports, briefings and updates for managers and senior stakeholders. - Auditing complaints and identifying opportunities for service improvement. - Supporting governance arrangements and monitoring delivery of agreed actions. - Championing data quality and supporting compliance with the Competence and Conduct Standard. Key Requirements - Experience working within social housing, housing management, governance, compliance or service improvement. - Knowledge of the social housing regulatory framework and Consumer Standards. - Understanding of the Regulator of Social Housing, Housing Ombudsman and wider housing sector requirements. - Experience undertaking audits, reviews or compliance assessments. - Experience producing reports, briefings and policy documentation. - Experience supporting service improvement or regulatory readiness programmes. - Strong knowledge of housing legislation, policy and regulatory requirements. - CIH qualification or working towards CIH Level 2 or 3 would be advantageous. What You Need to Do Now If you are interested in this Quality Assurance and Standards Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Quality Assurance and Standards Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Quality Assurance Officers, Housing Compliance Officers, Governance Officers and Service Improvement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 16, 2026
Contractor
We are currently looking for an experienced Quality Assurance and Standards Officer to support a Housing Service in maintaining regulatory compliance, improving service standards and preparing for regulatory inspections. This Quality Assurance and Standards Officer role will focus on governance, policy development, audit activity and regulatory assurance across housing services. The successful candidate will support the development of a quality management framework, undertake service reviews and audits, and ensure the service remains aligned with the requirements of the Regulator of Social Housing. This Quality Assurance and Standards Officer position would suit someone with experience in housing governance, policy, compliance or service improvement. The Role - Supporting regulatory inspection readiness and audit activity across Housing Services. - Maintaining housing policies, procedures and policy registers. - Undertaking service reviews, audits and gap analysis against regulatory requirements. - Supporting the development and implementation of quality assurance frameworks. - Monitoring compliance with the Regulator of Social Housing Consumer Standards. - Maintaining evidence logs and action plans relating to regulatory compliance. - Reviewing legislation, regulatory updates and sector best practice. - Producing reports, briefings and updates for managers and senior stakeholders. - Auditing complaints and identifying opportunities for service improvement. - Supporting governance arrangements and monitoring delivery of agreed actions. - Championing data quality and supporting compliance with the Competence and Conduct Standard. Key Requirements - Experience working within social housing, housing management, governance, compliance or service improvement. - Knowledge of the social housing regulatory framework and Consumer Standards. - Understanding of the Regulator of Social Housing, Housing Ombudsman and wider housing sector requirements. - Experience undertaking audits, reviews or compliance assessments. - Experience producing reports, briefings and policy documentation. - Experience supporting service improvement or regulatory readiness programmes. - Strong knowledge of housing legislation, policy and regulatory requirements. - CIH qualification or working towards CIH Level 2 or 3 would be advantageous. What You Need to Do Now If you are interested in this Quality Assurance and Standards Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Quality Assurance and Standards Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Quality Assurance Officers, Housing Compliance Officers, Governance Officers and Service Improvement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Building Safety Manager Our Client is looking for Building Saftety Manager to provide professional leadership and assurance in the management of building safety for the Council's HRBs. Lead the operational management of building safety for designated HRBs within the council's housing stock. - Oversee compliance with the Building Safety Act 2022, Fire Safety Act 2021, the Regulatory Reform (Fire Safety) Order 2005 and the Fire Safety (Residential Evacuation Plans) (England) Regulations 2025, ensuring that statutory duties are fully discharged. - Build, maintain and review Building Safety Cases and Building Safety Case Reports, ensuring accurate documentation, up-to-date records and evidence of effective control measures. - Undertake and coordinate regular building inspections, reviews, assessments and audits relating to structural and fire & building safety. - Work with the Fire & Building Safety Manager, Head of Fire & Building Safety and other stakeholders to identify and mitigate building safety risks. - Develop and implement building safety management systems and procedures in line with statutory requirements and best practice. - Coordinate with the Housing, Asset Management and Repairs teams to ensure safety related actions are prioritised and completed. - Promote and facilitate resident engagement, providing clear and accessible information about safety measures, responsibilities and performance. - Undertake or oversee minor physical works to improve building safety - such as installing or upgrading fire safety signage, information displays or wayfinding systems in accordance with regulatory requirements. - Oversee procurement and delivery of major building safety works - including fire safety, fa ade, life safety systems and structural upgrades in higher-risk buildings (HRBs). - Act as a key liaison with the Building Safety Regulator and London Fire Brigade, ensuring timely submissions, responses and compliance with statutory requirements. - Chair and attend relevant internal and external meetings relating to building and fire safety, ensuring effective communication and follow-up actions. - Coach and mentor Housing Officers and other relevant staff, enhancing their understanding and implementation of building safety responsibilities. - Provide professional advice and guidance to colleagues and senior managers on all aspects of fire and building safety compliance. - Support the council's wider compliance programmes and contribute to strategic planning and improvement initiatives. - Maintain up to date knowledge of legislation, standards and best practice in fire and building safety management. A strong working knowledge of the Building Safety Act 2022, Fire Safety Act 2021 and the Regulatory Reform (Fire Safety) Order 2005, with the ability to apply these within a social housing context. An understanding of building safety case principles, building control processes and resident engagement requirements, alongside the role of the Building Safety Regulator and local authority governance frameworks. At least three years' relevant experience, having developed and managed Building Safety Case Reports, coordinated multi-disciplinary teams and supported continuous safety improvements. Confident with engaging with residents and stakeholders, mentoring operational teams and contributing to a positive compliance culture. A CIOB Level 6 Diploma in Building Safety Management (or working towards), supported by ongoing professional development and eligibility for relevant professional memberships, is expected.
Jun 13, 2026
Contractor
Building Safety Manager Our Client is looking for Building Saftety Manager to provide professional leadership and assurance in the management of building safety for the Council's HRBs. Lead the operational management of building safety for designated HRBs within the council's housing stock. - Oversee compliance with the Building Safety Act 2022, Fire Safety Act 2021, the Regulatory Reform (Fire Safety) Order 2005 and the Fire Safety (Residential Evacuation Plans) (England) Regulations 2025, ensuring that statutory duties are fully discharged. - Build, maintain and review Building Safety Cases and Building Safety Case Reports, ensuring accurate documentation, up-to-date records and evidence of effective control measures. - Undertake and coordinate regular building inspections, reviews, assessments and audits relating to structural and fire & building safety. - Work with the Fire & Building Safety Manager, Head of Fire & Building Safety and other stakeholders to identify and mitigate building safety risks. - Develop and implement building safety management systems and procedures in line with statutory requirements and best practice. - Coordinate with the Housing, Asset Management and Repairs teams to ensure safety related actions are prioritised and completed. - Promote and facilitate resident engagement, providing clear and accessible information about safety measures, responsibilities and performance. - Undertake or oversee minor physical works to improve building safety - such as installing or upgrading fire safety signage, information displays or wayfinding systems in accordance with regulatory requirements. - Oversee procurement and delivery of major building safety works - including fire safety, fa ade, life safety systems and structural upgrades in higher-risk buildings (HRBs). - Act as a key liaison with the Building Safety Regulator and London Fire Brigade, ensuring timely submissions, responses and compliance with statutory requirements. - Chair and attend relevant internal and external meetings relating to building and fire safety, ensuring effective communication and follow-up actions. - Coach and mentor Housing Officers and other relevant staff, enhancing their understanding and implementation of building safety responsibilities. - Provide professional advice and guidance to colleagues and senior managers on all aspects of fire and building safety compliance. - Support the council's wider compliance programmes and contribute to strategic planning and improvement initiatives. - Maintain up to date knowledge of legislation, standards and best practice in fire and building safety management. A strong working knowledge of the Building Safety Act 2022, Fire Safety Act 2021 and the Regulatory Reform (Fire Safety) Order 2005, with the ability to apply these within a social housing context. An understanding of building safety case principles, building control processes and resident engagement requirements, alongside the role of the Building Safety Regulator and local authority governance frameworks. At least three years' relevant experience, having developed and managed Building Safety Case Reports, coordinated multi-disciplinary teams and supported continuous safety improvements. Confident with engaging with residents and stakeholders, mentoring operational teams and contributing to a positive compliance culture. A CIOB Level 6 Diploma in Building Safety Management (or working towards), supported by ongoing professional development and eligibility for relevant professional memberships, is expected.
Interested in using your data skills to make a difference in housing and social care? We are seeking a Senior Officer Data Performance & Regulatory Reporting to strengthen data systems, performance reporting, and compliance. You ll ensure data integrity, produce high-quality reports, and support decision-making that drives service excellence. Salary: £39,312 £43,979 Location: Fulham, London and other site offices Key responsibilities include: Managing and improving data quality across housing and support systems. Developing KPIs and performance dashboards for senior leaders. Ensuring compliance with regulatory frameworks and statutory reporting. Benchmarking against sector standards and supporting service improvement. About you: Experience in performance management, compliance, or quality assurance within housing, social care, or a related sector. Skilled in SQL, Excel, and Power BI, with strong analytical and reporting ability. Knowledge of housing systems, housing benefit rules, and regulatory frameworks. Strong communication and problem-solving skills. This is an exciting opportunity to make a real impact, using data to improve services and outcomes. For more information, please submit your CV to . Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Oct 04, 2025
Full time
Interested in using your data skills to make a difference in housing and social care? We are seeking a Senior Officer Data Performance & Regulatory Reporting to strengthen data systems, performance reporting, and compliance. You ll ensure data integrity, produce high-quality reports, and support decision-making that drives service excellence. Salary: £39,312 £43,979 Location: Fulham, London and other site offices Key responsibilities include: Managing and improving data quality across housing and support systems. Developing KPIs and performance dashboards for senior leaders. Ensuring compliance with regulatory frameworks and statutory reporting. Benchmarking against sector standards and supporting service improvement. About you: Experience in performance management, compliance, or quality assurance within housing, social care, or a related sector. Skilled in SQL, Excel, and Power BI, with strong analytical and reporting ability. Knowledge of housing systems, housing benefit rules, and regulatory frameworks. Strong communication and problem-solving skills. This is an exciting opportunity to make a real impact, using data to improve services and outcomes. For more information, please submit your CV to . Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
