Loan Administrator London/Hybrid Contract to December 2026 Day rate 460 via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking an experience Loan Administrator to join the team on a contract to the end of the year. The role is hybrid working being in the office 2-3 days a week with the remainder of time working from home. Standard office hours Monday to Friday with the occasional out of hours requirement in line with business needs. Purpose of Job Responsible for daily loan servicing, eg co-ordination, actioning, etc. all aspects of loan administration for the level 4 loan portfolio as well as providing support to the supplier team as required. Additionally, the Loans Administrators is expected to provide direct support to front office colleagues across EMEA as well as external lenders / borrowers as required; Responsibility for supporting operational elements for strategic firm wide and regulatory change initiatives as well as standard technology upgrades where system testing would be required (in conjunction with ITSD / JRIE ) The role is also responsible for driving and implementing change initiatives under OAD, KAIZEN (continuous improvement) philosophy; Provide SME knowledge, where required, to contribute towards the assessment of new products or processes; Co-ordination of the daily loan processing requirements under the CBDE1 Uncommitted portfolio, including processing of HR affiliated lending (eg staff loans); Support Front Office, external lenders and borrowers with queries and issue resolution; Contribute and support strategic and local OAD change initiatives by supplying SME bank and market knowledge; Daily / bi-weekly interaction / deliberations with OAD Execution Control Section to arrive at strategic decisions regarding new deal signings, structures, etc; Support the Team Leader(s) and Section Head in the delivery of key services and decision making / strategic planning to ensure the Team(s) / Section perform to fullest ability and requirements, defined by processes and procedures; Document review, booking and payment settlement of Secondary Trading, either as an Agent or as a Participant; Control and administer the receipt of Credit Risk Insurance premium invoices and take necessary processing actions accordingly; Co-ordination and actioning of Agency fee billing and settlement under the Committed Bilateral / Agency portfolio; Proactively support internal and external audits by supplying SME knowledge to provide walkthroughs and answer queries; Undertake daily clearance / investigation of system validations and rejections (eg zone checks); Undertake daily / monthly Team reporting, eg Past Due Report, Risk-Fee Report, etc. and take necessary actions and referrals accordingly; Accountabilities and Responsibilities To ensure all transactions booked in the system(s) are are processed correctly and in a timely manner, under 4-eye control, in accordance with Head Office rules, regulatory obligations and local procedures. It is expected that all Loans Administrators have an approval financial limit of a minimum of GBP30mio; Daily liaison with colleagues across the Service Provider team, OAD, Marketing areas, Treasury, Finance & Control, etc. to manage the roles and responsibilities duly assigned and to ensure timely setup and settlement of obligations; Daily liaison with external stakeholders namely financial institutions, bilateral customers and own inter-group companies. Ensure all key-controls are met during the day by closely monitoring queues, intra-day reports, etc. and ensure all Aide Memoires are actioned in a timely manner; Manage/Monitor Payment Queues in LoanIQ / LoRD when allocated such responsibility; Utilise transferable skills by providing cover for colleagues across the Section when required; Seek ways to improve processes and increase STP without increasing risk including revision of Section Procedures and suggest improvements where appropriate; Train and mentor staff on Processes and Procedures including European Office / Service Provider colleagues where appropriate; Knowledge, Skills, Experience & Qualifications Excellent understanding of Loans Administration roles and responsibilities, including relevant current market knowledge; Conscientious nature to ensure that all work transacted is to the highest quality with zero errors or omissions, whilst still meeting all required deadlines; Confident in oral and written communication with both internal and external stakeholders; Solid understanding of LoanIQ and funding implications & SWIFT payments and the wider implications of payment formatting; Understanding underlying legal loan documentation with a view to navigating easily in times of referral; Advanced understanding of loan funding mechanisms via Treasury and implications of lack of communication; Able to adapt to continually changing requirements of the daily processing; Able to prioritise day to day responsibilities versus providing support for tactical process improvements; Being determined to continually challenge the status quo of existing processing methods whilst recognising the need to ensure control is maintained and customer experienced enhanced; Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 14, 2026
Contractor
Loan Administrator London/Hybrid Contract to December 2026 Day rate 460 via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking an experience Loan Administrator to join the team on a contract to the end of the year. The role is hybrid working being in the office 2-3 days a week with the remainder of time working from home. Standard office hours Monday to Friday with the occasional out of hours requirement in line with business needs. Purpose of Job Responsible for daily loan servicing, eg co-ordination, actioning, etc. all aspects of loan administration for the level 4 loan portfolio as well as providing support to the supplier team as required. Additionally, the Loans Administrators is expected to provide direct support to front office colleagues across EMEA as well as external lenders / borrowers as required; Responsibility for supporting operational elements for strategic firm wide and regulatory change initiatives as well as standard technology upgrades where system testing would be required (in conjunction with ITSD / JRIE ) The role is also responsible for driving and implementing change initiatives under OAD, KAIZEN (continuous improvement) philosophy; Provide SME knowledge, where required, to contribute towards the assessment of new products or processes; Co-ordination of the daily loan processing requirements under the CBDE1 Uncommitted portfolio, including processing of HR affiliated lending (eg staff loans); Support Front Office, external lenders and borrowers with queries and issue resolution; Contribute and support strategic and local OAD change initiatives by supplying SME bank and market knowledge; Daily / bi-weekly interaction / deliberations with OAD Execution Control Section to arrive at strategic decisions regarding new deal signings, structures, etc; Support the Team Leader(s) and Section Head in the delivery of key services and decision making / strategic planning to ensure the Team(s) / Section perform to fullest ability and requirements, defined by processes and procedures; Document review, booking and payment settlement of Secondary Trading, either as an Agent or as a Participant; Control and administer the receipt of Credit Risk Insurance premium invoices and take necessary processing actions accordingly; Co-ordination and actioning of Agency fee billing and settlement under the Committed Bilateral / Agency portfolio; Proactively support internal and external audits by supplying SME knowledge to provide walkthroughs and answer queries; Undertake daily clearance / investigation of system validations and rejections (eg zone checks); Undertake daily / monthly Team reporting, eg Past Due Report, Risk-Fee Report, etc. and take necessary actions and referrals accordingly; Accountabilities and Responsibilities To ensure all transactions booked in the system(s) are are processed correctly and in a timely manner, under 4-eye control, in accordance with Head Office rules, regulatory obligations and local procedures. It is expected that all Loans Administrators have an approval financial limit of a minimum of GBP30mio; Daily liaison with colleagues across the Service Provider team, OAD, Marketing areas, Treasury, Finance & Control, etc. to manage the roles and responsibilities duly assigned and to ensure timely setup and settlement of obligations; Daily liaison with external stakeholders namely financial institutions, bilateral customers and own inter-group companies. Ensure all key-controls are met during the day by closely monitoring queues, intra-day reports, etc. and ensure all Aide Memoires are actioned in a timely manner; Manage/Monitor Payment Queues in LoanIQ / LoRD when allocated such responsibility; Utilise transferable skills by providing cover for colleagues across the Section when required; Seek ways to improve processes and increase STP without increasing risk including revision of Section Procedures and suggest improvements where appropriate; Train and mentor staff on Processes and Procedures including European Office / Service Provider colleagues where appropriate; Knowledge, Skills, Experience & Qualifications Excellent understanding of Loans Administration roles and responsibilities, including relevant current market knowledge; Conscientious nature to ensure that all work transacted is to the highest quality with zero errors or omissions, whilst still meeting all required deadlines; Confident in oral and written communication with both internal and external stakeholders; Solid understanding of LoanIQ and funding implications & SWIFT payments and the wider implications of payment formatting; Understanding underlying legal loan documentation with a view to navigating easily in times of referral; Advanced understanding of loan funding mechanisms via Treasury and implications of lack of communication; Able to adapt to continually changing requirements of the daily processing; Able to prioritise day to day responsibilities versus providing support for tactical process improvements; Being determined to continually challenge the status quo of existing processing methods whilst recognising the need to ensure control is maintained and customer experienced enhanced; Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Role: Head of Quality and Compliance Reporting to: Managing Director Salary: £45,000 - £55,000per annum (based on experience) Location: Keele (3 days from office & 2 days from home) The Supply Register is an education recruitment managed service provider working in partnership with Multi Academy Trusts & Colleges across England and Wales. Our vision is to transform recruitment in the changing world of education & our mission is to become the sector's most trusted education recruitment company. We are now recruiting for a Head of Quality and Compliance to lead and develop The Supply Register s quality assurance, safeguarding and compliance functions. This is role will be pivotal in leading our compliance strategy and will ensure that the business maintains the highest standards across all areas of the business. Role Purpose: Compliance: To ensure that TSR s internal processes, communications and systems are compliant with all statutory, regulatory and partnership requirements through regular monitoring of operational compliance, identifying issues and taking action to improve customer experience and reduce risk to the business. Quality Assurance: To ensure TSR maintains the highest standards of compliance, ethics and professionalism and builds a reputation for excellent customer service, professional development and safe recruitment in order to achieve kite mark accreditations, retain existing customers, secure new business and build positive working partnerships in the sector. Professional Development: To act as the internal reference point for educational matters and ensure that TSR staff are kept appraised of all relevant codes of practice, guidance and policy and receive regular updates on best practice, safer recruitment and education issues to keep their knowledge and skills up to date. Complaints Management: To oversee TSR s complaints and safeguarding procedures and ensure that all concerns are effectively recorded, reported, referred and managed through to a satisfactory resolution. Leadership & Strategy: To lead the overall compliance & quality functions across The Supply Register whilst working closely with the SLT to ensure that strategy aligns with overall growth plans. Safeguarding: To support TSR staff in responding to concerns, conducting investigations, attending professional strategy meetings and making referrals to professional bodies. To ensure all supply teachers and internal staff receive statutory safeguarding training in line with Keeping Children Safe in Education. Partnership Relations: To support the Managing Director in the developing and maintaining positive working relationship with key stakeholders in the education community. Acting as key contact with expert knowledge who can represent TSR at conferences, government consultations and sector meetings. Responsibilities: Compliance Ensure full compliance with all relevant legislation, including: Keeping Children Safe in Education (KCSIE), APSCo Compliance +, Safer recruitment guidance, Agency Workers Regulations (AWR) and employment / right to work legislation Oversee safeguarding compliance for all candidates placed in our Schools, Trusts & Colleges. Ensure robust vetting procedures are maintained, including DBS checks, right to work documentation, references and qualifications. Monitor and audit compliance records to ensure accuracy, completeness, and readiness for inspection. Oversee the compliance audit trends of our partner agencies and ensure that robust compliance policies are followed by all suppliers. Quality Assurance & Auditing Design and implement quality assurance frameworks and strategic internal audit processes. Ensure that the company audit process is effectively managed and always adhered to, whilst maintaining accurate detailed recordings of findings. Successfully identify risks, trends, and areas for improvement and implement corrective action plans. Strategically lead the compliance team to ensure that we maintain APSCo+ accreditation Represent The Supply Register from a quality & compliance perspective when onboarding new clients and in service reviews where required. Complaints Management Ensure that TSR s compliance policy is followed by operational staff and that they are professionally managed, recorded and resolved within expected timeframes. Provide support to the wider team where complaints need escalating and resolving Report any major complaints or investigations to the Managing Director and liaise on response and action to be taken. Leadership & Strategy Lead the Quality and Compliance function across The Supply Register Continuous development of the company s compliance, safeguarding, and quality assurance strategy. Promote a culture of accountability, continuous improvement, and operational excellence. Provide expert guidance to the leadership team on regulatory and compliance changes Work with the leadership team to ensure that overall quality & compliance strategy aligns with company growth plans Line management of the full compliance team to effectively drive KPI s to ensure that business targets are continuously met Lead, coach, and develop the compliance team to deliver high performance and exceptional service standards. Safeguarding Fulfil the role of Designated Safeguarding Officer for the company Attend all safeguarding / child protection meetings and liaise effectively with the relevant bodies including clients, police, children s services and Local Authority Designated Officers (LADO) Act as the organisation s escalation point for compliance and safeguarding concerns Ensure all supply staff and TSR staff receive KCSiE Part 1 training and complete the Level 1 safeguarding children training. Training & Development Develop and deliver compliance training as part of all new starters induction. Ensure all employees remain up to date with legislative and regulatory changes. Continuously promote best practice in safer recruitment and compliance management. Commit to continuous professional development in the sector with relevant safeguarding, DSL & APSCo+ training. What we are looking for: Senior level experience within compliance, quality assurance and safeguarding Prior experience as a Designated Safeguarding Lead (DSL). Strong understanding of safeguarding and safer recruitment requirements. Experience managing audits and accreditations. Proven leadership and team management experience. Excellent communication and stakeholder management skulls Ability to manage multiple priorities in a fast-paced environment Exceptional levels of integrity, professionalism & accountability Ability to interpret changing legislation and adapt to operational policies and procedures. If you are interested in this opportunity, please apply or contact us directly. We will be in touch with suitable applicants within 3 working days.
Jun 14, 2026
Full time
Role: Head of Quality and Compliance Reporting to: Managing Director Salary: £45,000 - £55,000per annum (based on experience) Location: Keele (3 days from office & 2 days from home) The Supply Register is an education recruitment managed service provider working in partnership with Multi Academy Trusts & Colleges across England and Wales. Our vision is to transform recruitment in the changing world of education & our mission is to become the sector's most trusted education recruitment company. We are now recruiting for a Head of Quality and Compliance to lead and develop The Supply Register s quality assurance, safeguarding and compliance functions. This is role will be pivotal in leading our compliance strategy and will ensure that the business maintains the highest standards across all areas of the business. Role Purpose: Compliance: To ensure that TSR s internal processes, communications and systems are compliant with all statutory, regulatory and partnership requirements through regular monitoring of operational compliance, identifying issues and taking action to improve customer experience and reduce risk to the business. Quality Assurance: To ensure TSR maintains the highest standards of compliance, ethics and professionalism and builds a reputation for excellent customer service, professional development and safe recruitment in order to achieve kite mark accreditations, retain existing customers, secure new business and build positive working partnerships in the sector. Professional Development: To act as the internal reference point for educational matters and ensure that TSR staff are kept appraised of all relevant codes of practice, guidance and policy and receive regular updates on best practice, safer recruitment and education issues to keep their knowledge and skills up to date. Complaints Management: To oversee TSR s complaints and safeguarding procedures and ensure that all concerns are effectively recorded, reported, referred and managed through to a satisfactory resolution. Leadership & Strategy: To lead the overall compliance & quality functions across The Supply Register whilst working closely with the SLT to ensure that strategy aligns with overall growth plans. Safeguarding: To support TSR staff in responding to concerns, conducting investigations, attending professional strategy meetings and making referrals to professional bodies. To ensure all supply teachers and internal staff receive statutory safeguarding training in line with Keeping Children Safe in Education. Partnership Relations: To support the Managing Director in the developing and maintaining positive working relationship with key stakeholders in the education community. Acting as key contact with expert knowledge who can represent TSR at conferences, government consultations and sector meetings. Responsibilities: Compliance Ensure full compliance with all relevant legislation, including: Keeping Children Safe in Education (KCSIE), APSCo Compliance +, Safer recruitment guidance, Agency Workers Regulations (AWR) and employment / right to work legislation Oversee safeguarding compliance for all candidates placed in our Schools, Trusts & Colleges. Ensure robust vetting procedures are maintained, including DBS checks, right to work documentation, references and qualifications. Monitor and audit compliance records to ensure accuracy, completeness, and readiness for inspection. Oversee the compliance audit trends of our partner agencies and ensure that robust compliance policies are followed by all suppliers. Quality Assurance & Auditing Design and implement quality assurance frameworks and strategic internal audit processes. Ensure that the company audit process is effectively managed and always adhered to, whilst maintaining accurate detailed recordings of findings. Successfully identify risks, trends, and areas for improvement and implement corrective action plans. Strategically lead the compliance team to ensure that we maintain APSCo+ accreditation Represent The Supply Register from a quality & compliance perspective when onboarding new clients and in service reviews where required. Complaints Management Ensure that TSR s compliance policy is followed by operational staff and that they are professionally managed, recorded and resolved within expected timeframes. Provide support to the wider team where complaints need escalating and resolving Report any major complaints or investigations to the Managing Director and liaise on response and action to be taken. Leadership & Strategy Lead the Quality and Compliance function across The Supply Register Continuous development of the company s compliance, safeguarding, and quality assurance strategy. Promote a culture of accountability, continuous improvement, and operational excellence. Provide expert guidance to the leadership team on regulatory and compliance changes Work with the leadership team to ensure that overall quality & compliance strategy aligns with company growth plans Line management of the full compliance team to effectively drive KPI s to ensure that business targets are continuously met Lead, coach, and develop the compliance team to deliver high performance and exceptional service standards. Safeguarding Fulfil the role of Designated Safeguarding Officer for the company Attend all safeguarding / child protection meetings and liaise effectively with the relevant bodies including clients, police, children s services and Local Authority Designated Officers (LADO) Act as the organisation s escalation point for compliance and safeguarding concerns Ensure all supply staff and TSR staff receive KCSiE Part 1 training and complete the Level 1 safeguarding children training. Training & Development Develop and deliver compliance training as part of all new starters induction. Ensure all employees remain up to date with legislative and regulatory changes. Continuously promote best practice in safer recruitment and compliance management. Commit to continuous professional development in the sector with relevant safeguarding, DSL & APSCo+ training. What we are looking for: Senior level experience within compliance, quality assurance and safeguarding Prior experience as a Designated Safeguarding Lead (DSL). Strong understanding of safeguarding and safer recruitment requirements. Experience managing audits and accreditations. Proven leadership and team management experience. Excellent communication and stakeholder management skulls Ability to manage multiple priorities in a fast-paced environment Exceptional levels of integrity, professionalism & accountability Ability to interpret changing legislation and adapt to operational policies and procedures. If you are interested in this opportunity, please apply or contact us directly. We will be in touch with suitable applicants within 3 working days.
Operations Manager (Housing Repairs & Maintenance) North Worcestershire 62,072 per annum + Excellent Benefits Permanent Full Time Think Recruitment is proud to be partnering with a leading housing provider to recruit an experienced Localities Operations Manager to oversee housing repairs and maintenance services across North Worcestershire. This is an excellent opportunity for an established Operations Manager or a senior Service/Area Manager ready to step into a strategic leadership role, managing responsive repairs, void refurbishments, and planned maintenance programmes across a significant housing portfolio. The Role As Localities Operations Manager, you will lead a well-established operational team, ensuring the delivery of safe, efficient, and customer-focused maintenance services. You will play a key role in driving performance, improving customer satisfaction, and embedding a culture of accountability and continuous improvement. Key Responsibilities Lead and develop a team of Area Managers, Schedulers, and Trade Operatives. Deliver high-quality responsive repairs, voids, and planned works programmes. Ensure services are delivered safely, efficiently, and in line with performance targets. Drive customer satisfaction through a right-first-time approach. Manage operational budgets and ensure value for money. Analyse performance data and implement service improvements. Work collaboratively with Housing, Asset Management, Neighbourhood, and Commercial teams. Promote a positive culture focused on performance, accountability, and employee engagement. Requirements To be considered for this role, you will have: Significant experience within housing repairs and maintenance. Strong technical knowledge of property maintenance and building compliance. Up-to-date understanding of Health & Safety legislation, Decent Homes Standards, and HHSRS. Proven leadership experience managing operational teams and driving service improvements. Excellent stakeholder management and communication skills. HNC/HND in Construction, Building Management, or a related discipline (or working towards). CIH Level 4 qualification or equivalent experience is desirable. Full UK driving licence and access to a vehicle. Key Performance Measures 95% of repairs and voids completed within target. 85% first-time fix rate. 95% customer satisfaction. Effective management of work in progress. Delivery of efficiency, sustainability, and service improvement objectives. Strong employee engagement and retention outcomes. Location This is a locality-based role covering: Stratford-upon-Avon Redditch Bromsgrove Droitwich Spa Wyre Forest The successful candidate will work from home with regular travel throughout the locality and attendance at the Worcester head office as required. Package Salary of 62,072 per annum. Up to 28 days annual leave plus bank holidays. Option to buy and sell annual leave. Enhanced family-friendly policies. Health cash plan and wellbeing support. Employee Assistance Programme. Generous pension scheme with employer contributions up to 12%. Ongoing training and career development opportunities. Employee rewards, recognition, and retail discounts. If you would like more information please call Deanna Bruton on (phone number removed) or email (url removed)
Jun 14, 2026
Full time
Operations Manager (Housing Repairs & Maintenance) North Worcestershire 62,072 per annum + Excellent Benefits Permanent Full Time Think Recruitment is proud to be partnering with a leading housing provider to recruit an experienced Localities Operations Manager to oversee housing repairs and maintenance services across North Worcestershire. This is an excellent opportunity for an established Operations Manager or a senior Service/Area Manager ready to step into a strategic leadership role, managing responsive repairs, void refurbishments, and planned maintenance programmes across a significant housing portfolio. The Role As Localities Operations Manager, you will lead a well-established operational team, ensuring the delivery of safe, efficient, and customer-focused maintenance services. You will play a key role in driving performance, improving customer satisfaction, and embedding a culture of accountability and continuous improvement. Key Responsibilities Lead and develop a team of Area Managers, Schedulers, and Trade Operatives. Deliver high-quality responsive repairs, voids, and planned works programmes. Ensure services are delivered safely, efficiently, and in line with performance targets. Drive customer satisfaction through a right-first-time approach. Manage operational budgets and ensure value for money. Analyse performance data and implement service improvements. Work collaboratively with Housing, Asset Management, Neighbourhood, and Commercial teams. Promote a positive culture focused on performance, accountability, and employee engagement. Requirements To be considered for this role, you will have: Significant experience within housing repairs and maintenance. Strong technical knowledge of property maintenance and building compliance. Up-to-date understanding of Health & Safety legislation, Decent Homes Standards, and HHSRS. Proven leadership experience managing operational teams and driving service improvements. Excellent stakeholder management and communication skills. HNC/HND in Construction, Building Management, or a related discipline (or working towards). CIH Level 4 qualification or equivalent experience is desirable. Full UK driving licence and access to a vehicle. Key Performance Measures 95% of repairs and voids completed within target. 85% first-time fix rate. 95% customer satisfaction. Effective management of work in progress. Delivery of efficiency, sustainability, and service improvement objectives. Strong employee engagement and retention outcomes. Location This is a locality-based role covering: Stratford-upon-Avon Redditch Bromsgrove Droitwich Spa Wyre Forest The successful candidate will work from home with regular travel throughout the locality and attendance at the Worcester head office as required. Package Salary of 62,072 per annum. Up to 28 days annual leave plus bank holidays. Option to buy and sell annual leave. Enhanced family-friendly policies. Health cash plan and wellbeing support. Employee Assistance Programme. Generous pension scheme with employer contributions up to 12%. Ongoing training and career development opportunities. Employee rewards, recognition, and retail discounts. If you would like more information please call Deanna Bruton on (phone number removed) or email (url removed)
Job Title: Head of IT Support Services Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Permanent, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a professional and experienced Head of IT Support Services to lead the strategic development, resilience, and security of our technical support services. The role is responsible for ensuring reliable, efficient, and responsive IT support for staff and students, aligned to institutional priorities, digital transformation programmes, and service excellence standards. The ideal candidate will have substantial experience of working as a leader within IT Service roles, and will have managed and lead high performing teams, projects and change across institutions. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 7 June 2026. Interview Date - Wednesday 17 June 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience in, Head of IT Support Services, IT Support Services Manager, Director of IT Support, IT Service Delivery Manager, Head of Technical Support, IT Operations Support Lead, Service Desk Manager, Infrastructure and Support Manager, IT Helpdesk Director, Technical Services Manager, End User Support Manager, Head of Digital Support Services, IT Customer Support Lead, Technology Support Operations Manager, and ICT Support Services Director, will be considered for this role.
Jun 14, 2026
Full time
Job Title: Head of IT Support Services Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Permanent, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a professional and experienced Head of IT Support Services to lead the strategic development, resilience, and security of our technical support services. The role is responsible for ensuring reliable, efficient, and responsive IT support for staff and students, aligned to institutional priorities, digital transformation programmes, and service excellence standards. The ideal candidate will have substantial experience of working as a leader within IT Service roles, and will have managed and lead high performing teams, projects and change across institutions. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 7 June 2026. Interview Date - Wednesday 17 June 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience in, Head of IT Support Services, IT Support Services Manager, Director of IT Support, IT Service Delivery Manager, Head of Technical Support, IT Operations Support Lead, Service Desk Manager, Infrastructure and Support Manager, IT Helpdesk Director, Technical Services Manager, End User Support Manager, Head of Digital Support Services, IT Customer Support Lead, Technology Support Operations Manager, and ICT Support Services Director, will be considered for this role.
The Opportunity: A world leader in Missiles and Missile Systems, MBDA is a multi-national group, employing 18,000 employees across Europe. An exciting opportunity has arisen for an experienced Integrated Logistics Support (ILS) Manager to join our Customer Support & Services (CSS) team. The successful candidate will be responsible for leading and delivering ILS activities for future Domestic and Export customers across two of our in-service Missile Systems. The ILS Managers role is to influence the system design and to design a support solution in order to ensure our ability to provide effective through-life support to our products upon entry to service. Salary:Up to £65,000 depending on experience Dynamic (hybrid) working: 1-2 days a week in the office Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to 21% (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Key Responsibilities: Lead the development and implementation of ILS strategies and plans in line with customer and contractual requirements embedded within the Project Design Authority Manage ILS activities across the full lifecycle, including concept, design, manufacture through to in service. The specific products for this role are in the manufacture phase, however as your career develops you would expect to move to different products in different phases of their life cycle. Developing a robust Through Life Support Policy Ensure compliance with relevant ASD S-Series standards as required, including (but not limited to): S1000D (Technical Publications) S2000M (Material Management) S3000L (Logistics Support Analysis) S4000P (Preventive Maintenance) S5000F (In-Service Data Feedback) DefStan 00-600 Current MoD ILS standards Oversee Logistics Support Analysis (LSA), maintenance task analysis, spares modelling and provisioning, support equipment development and design, training and technical documentation Act as the primary ILS point of contact for customers and key stakeholders Oversee delivery of the support equipment within the UK and internationally Support bid and proposal activities, including ILS costing and risk assessment Manage and mentor ILS practitioners within the programme or functional team Ensure ILS risks, assumptions and dependencies are identified and managed effectively What we're looking for from you: Proven experience in an ILS, Supportability or Through-Life Support role within the defence or aerospace sector A broad-based engineering background, preferably degree level qualified or equivalent in a technical discipline, ideally with substantial knowledge and experience of Weapon System development or support. Strong working knowledge of ASD S-Series ILS standards and their practical application Experience working with UK MOD customers and defence primes (desirable) Ability to influence multidisciplinary teams and communicate effectively with both technical and non-technical stakeholders across an international environment Experience supporting bids and proposals Prioritisation and ability to deal with multiple, sometimes conflicting, issues on a regular basis Ability to lead a team, carry out strategic planning of work, and ensuring commitments are always met Effective communication skills, both written and verbal, with the ability to influence and negotiate with internal and external stakeholders across the enterprise Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Jun 14, 2026
Full time
The Opportunity: A world leader in Missiles and Missile Systems, MBDA is a multi-national group, employing 18,000 employees across Europe. An exciting opportunity has arisen for an experienced Integrated Logistics Support (ILS) Manager to join our Customer Support & Services (CSS) team. The successful candidate will be responsible for leading and delivering ILS activities for future Domestic and Export customers across two of our in-service Missile Systems. The ILS Managers role is to influence the system design and to design a support solution in order to ensure our ability to provide effective through-life support to our products upon entry to service. Salary:Up to £65,000 depending on experience Dynamic (hybrid) working: 1-2 days a week in the office Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to 21% (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Key Responsibilities: Lead the development and implementation of ILS strategies and plans in line with customer and contractual requirements embedded within the Project Design Authority Manage ILS activities across the full lifecycle, including concept, design, manufacture through to in service. The specific products for this role are in the manufacture phase, however as your career develops you would expect to move to different products in different phases of their life cycle. Developing a robust Through Life Support Policy Ensure compliance with relevant ASD S-Series standards as required, including (but not limited to): S1000D (Technical Publications) S2000M (Material Management) S3000L (Logistics Support Analysis) S4000P (Preventive Maintenance) S5000F (In-Service Data Feedback) DefStan 00-600 Current MoD ILS standards Oversee Logistics Support Analysis (LSA), maintenance task analysis, spares modelling and provisioning, support equipment development and design, training and technical documentation Act as the primary ILS point of contact for customers and key stakeholders Oversee delivery of the support equipment within the UK and internationally Support bid and proposal activities, including ILS costing and risk assessment Manage and mentor ILS practitioners within the programme or functional team Ensure ILS risks, assumptions and dependencies are identified and managed effectively What we're looking for from you: Proven experience in an ILS, Supportability or Through-Life Support role within the defence or aerospace sector A broad-based engineering background, preferably degree level qualified or equivalent in a technical discipline, ideally with substantial knowledge and experience of Weapon System development or support. Strong working knowledge of ASD S-Series ILS standards and their practical application Experience working with UK MOD customers and defence primes (desirable) Ability to influence multidisciplinary teams and communicate effectively with both technical and non-technical stakeholders across an international environment Experience supporting bids and proposals Prioritisation and ability to deal with multiple, sometimes conflicting, issues on a regular basis Ability to lead a team, carry out strategic planning of work, and ensuring commitments are always met Effective communication skills, both written and verbal, with the ability to influence and negotiate with internal and external stakeholders across the enterprise Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
An exciting opportunity has arisen for a Principal Quality Assurance Engineer to join our growing team, focusing on New Product Introduction (NPI) across our UK & international Supply Chain. Salary: Circa £50,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site, due to workload classification. Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: As a Principal Quality Assurance Engineer, you'll have the ability to further develop as a quality professional, utilising experience by deploying the latest quality tools and techniques internationally, ensuring future continuity in supply chain. You will be a key interface for the applicable suppliers supporting the programme from a Quality perspective. The role will involve developing and implementing the supplier Quality strategy, establishing and maintaining the supplier Quality requirements and assuring the evolution of the supplier's product and processes. This will also include international travel, conducting proactive supplier Quality surveillance throughout the full lifecycle of the programme. In addition, supporting the identification and reduction of project risk or problem areas / issues associated with process application, process effectiveness and compliance across the applicable supply chain. You'll become a member of a well-established and value added team within a world leading Defence business, directly supporting the delivery of assured, complex weapons systems to both internal and external customers. Opportunities to develop personal, professional and behavioural skills to enable future further progression with the function and business What we're looking for from you: Engineer including supply chain or manufacturing experience (Ideally defence, automotive or aerospace experience) Quality professional, experienced in process-based integrated management systems & business improvement within engineering / manufacturing / supply chain environments Strong NPI & Product development experience APQP / PPAP or similar experience utilising product development frameworks Ability to review and influence DFMEA / PFMEA Understanding of product validation lifecycles Experienced in conducting Quality Audits & surveillance Familiarity with change control processes Experienced in Supplier Quality tools & processes Experience of quality management systems, techniques and processes Demonstrates Supplier Quality Management skills Demonstrates strong cross functional and soft skills Comfortable with travel to supplier sites Special Process knowledge Experience in First Article Inspection Requirements - AS9102 Knowledge of key external standards - EN/AS9100 Experienced in Quality Tools & Techniques (8D, Six Sigma, DMAIC, Kaizen). Strong experience in non-conformance management & leadership of Quality investigations Ability to work in a team environment Excellent interpersonal skills Good planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives Ability to communicate and influence effectively at all levels of the organisation Recognise and understand regulatory and certification requirements, and respond to them Ideally qualified as a minimum to HND or HNC Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Jun 14, 2026
Full time
An exciting opportunity has arisen for a Principal Quality Assurance Engineer to join our growing team, focusing on New Product Introduction (NPI) across our UK & international Supply Chain. Salary: Circa £50,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site, due to workload classification. Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: As a Principal Quality Assurance Engineer, you'll have the ability to further develop as a quality professional, utilising experience by deploying the latest quality tools and techniques internationally, ensuring future continuity in supply chain. You will be a key interface for the applicable suppliers supporting the programme from a Quality perspective. The role will involve developing and implementing the supplier Quality strategy, establishing and maintaining the supplier Quality requirements and assuring the evolution of the supplier's product and processes. This will also include international travel, conducting proactive supplier Quality surveillance throughout the full lifecycle of the programme. In addition, supporting the identification and reduction of project risk or problem areas / issues associated with process application, process effectiveness and compliance across the applicable supply chain. You'll become a member of a well-established and value added team within a world leading Defence business, directly supporting the delivery of assured, complex weapons systems to both internal and external customers. Opportunities to develop personal, professional and behavioural skills to enable future further progression with the function and business What we're looking for from you: Engineer including supply chain or manufacturing experience (Ideally defence, automotive or aerospace experience) Quality professional, experienced in process-based integrated management systems & business improvement within engineering / manufacturing / supply chain environments Strong NPI & Product development experience APQP / PPAP or similar experience utilising product development frameworks Ability to review and influence DFMEA / PFMEA Understanding of product validation lifecycles Experienced in conducting Quality Audits & surveillance Familiarity with change control processes Experienced in Supplier Quality tools & processes Experience of quality management systems, techniques and processes Demonstrates Supplier Quality Management skills Demonstrates strong cross functional and soft skills Comfortable with travel to supplier sites Special Process knowledge Experience in First Article Inspection Requirements - AS9102 Knowledge of key external standards - EN/AS9100 Experienced in Quality Tools & Techniques (8D, Six Sigma, DMAIC, Kaizen). Strong experience in non-conformance management & leadership of Quality investigations Ability to work in a team environment Excellent interpersonal skills Good planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives Ability to communicate and influence effectively at all levels of the organisation Recognise and understand regulatory and certification requirements, and respond to them Ideally qualified as a minimum to HND or HNC Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Technical Manager Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4x salary Location: Sutton Bridge Ways of Working: Site Based Hours of work: Monday - Friday, 08.30 -17.00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Sutton Bridge is home to around 225 colleagues, producing chilled Indian ready meals for a dedicated customer. What you'll be doing In this integral role as Technical Manager, you will ensure robust controls are in place to consistently deliver food safety, quality, legality and customer technical requirements. You will take a proactive approach to preventing food safety issues, while ensuring effective systems and controls are in place to manage incidents or crises should they arise. You will lead and motivate the technical team across all aspects of the function, setting the technical agenda for the business unit in line with the site strategy. A key part of the role is defining and embedding a strong quality culture across customer service, raw material management and factory standards, driving continuous improvement and operational excellence throughout the site. Role Accountabilities: Ensure food safety, quality, legality and customer standards are clearly defined, implemented, communicated and monitored across the site Lead, maintain and continuously improve HACCP and quality management systems, including risk assessments for new products, processes and raw materials Drive and host technical audits, manage non-conformances and use KPIs, complaints and microbiological data to identify trends and deliver continuous improvement Own technical communication with customers, suppliers and internal stakeholders, defining and delivering the customer technical agenda Lead, motivate and develop the technical team through training, PDPs and succession planning, embedding a culture aligned to Greencore values Support NPD and process development, ensuring technical standards are met from concept through to launch Manage the technical budget, support profit improvement initiatives and champion a strong food safety, quality and health & safety culture across the site What we're looking for Strong technical leadership capability within a chilled food manufacturing environment In-depth knowledge of food safety, quality, legality and customer technical standards Proven ability to lead HACCP, quality management systems and technical audits Confidence managing customer and supplier technical relationships Ability to analyse data, identify trends and drive continuous improvement Strong people leadership skills with a focus on coaching, development and succession planning Commercial awareness and the ability to align technical priorities with site and business objectives Excellent communication and influencing skills across all levels We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
Jun 14, 2026
Full time
Technical Manager Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4x salary Location: Sutton Bridge Ways of Working: Site Based Hours of work: Monday - Friday, 08.30 -17.00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Sutton Bridge is home to around 225 colleagues, producing chilled Indian ready meals for a dedicated customer. What you'll be doing In this integral role as Technical Manager, you will ensure robust controls are in place to consistently deliver food safety, quality, legality and customer technical requirements. You will take a proactive approach to preventing food safety issues, while ensuring effective systems and controls are in place to manage incidents or crises should they arise. You will lead and motivate the technical team across all aspects of the function, setting the technical agenda for the business unit in line with the site strategy. A key part of the role is defining and embedding a strong quality culture across customer service, raw material management and factory standards, driving continuous improvement and operational excellence throughout the site. Role Accountabilities: Ensure food safety, quality, legality and customer standards are clearly defined, implemented, communicated and monitored across the site Lead, maintain and continuously improve HACCP and quality management systems, including risk assessments for new products, processes and raw materials Drive and host technical audits, manage non-conformances and use KPIs, complaints and microbiological data to identify trends and deliver continuous improvement Own technical communication with customers, suppliers and internal stakeholders, defining and delivering the customer technical agenda Lead, motivate and develop the technical team through training, PDPs and succession planning, embedding a culture aligned to Greencore values Support NPD and process development, ensuring technical standards are met from concept through to launch Manage the technical budget, support profit improvement initiatives and champion a strong food safety, quality and health & safety culture across the site What we're looking for Strong technical leadership capability within a chilled food manufacturing environment In-depth knowledge of food safety, quality, legality and customer technical standards Proven ability to lead HACCP, quality management systems and technical audits Confidence managing customer and supplier technical relationships Ability to analyse data, identify trends and drive continuous improvement Strong people leadership skills with a focus on coaching, development and succession planning Commercial awareness and the ability to align technical priorities with site and business objectives Excellent communication and influencing skills across all levels We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
At British Gypsum and Isover we are looking for a Technical Consultant to join our Technical Support team, helping to deliver expert technical guidance, specification support and tailored solutions across our drylining systems. You will work closely with both internal colleagues and external professionals to develop bespoke technical solutions that support a wide range of projects, including large-scale commercial builds. This is a fantastic opportunity for someone who enjoys solving technical challenges, working collaboratively, and making a real impact on construction projects across the UK. British Gypsum and Isover are part of Saint-Gobain UK & Ireland, a global leader in light and sustainable construction providing market-leading solutions for drylining, insulation and interior systems, supporting projects of all sizes with innovative products and expert technical advice. What we're looking for: Experience working in the construction industry, ideally within a design, specification or technical support role. Strong understanding of building regulations and technical performance requirements, including fire safety, acoustics, structural and thermal performance. Excellent communication skills, with the ability to explain complex technical information clearly to a variety of stakeholders A proactive and organised approach, with the ability to manage multiple technical enquiries and prioritise effectively. Someone who enjoys problem solving and working collaboratively with external customers, including architects, main contractors and residential developers, and internal teams. What you will be doing: Providing technical advice and bespoke specification solutions for customers and internal stakeholders across British Gypsum and Isover drylining systems. Supporting architects, main contractors and construction professionals with guidance on regulations, product performance and system design. Collaborating closely with sales teams and internal departments to ensure customers receive accurate and commercially effective solutions. Managing technical enquiries through written and verbal communication, delivering clear, timely and high-quality responses. Continuously developing your knowledge of construction standards, legislation and British Gypsum and Isover systems to ensure advice remains accurate and up to date. Is Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Jun 14, 2026
Full time
At British Gypsum and Isover we are looking for a Technical Consultant to join our Technical Support team, helping to deliver expert technical guidance, specification support and tailored solutions across our drylining systems. You will work closely with both internal colleagues and external professionals to develop bespoke technical solutions that support a wide range of projects, including large-scale commercial builds. This is a fantastic opportunity for someone who enjoys solving technical challenges, working collaboratively, and making a real impact on construction projects across the UK. British Gypsum and Isover are part of Saint-Gobain UK & Ireland, a global leader in light and sustainable construction providing market-leading solutions for drylining, insulation and interior systems, supporting projects of all sizes with innovative products and expert technical advice. What we're looking for: Experience working in the construction industry, ideally within a design, specification or technical support role. Strong understanding of building regulations and technical performance requirements, including fire safety, acoustics, structural and thermal performance. Excellent communication skills, with the ability to explain complex technical information clearly to a variety of stakeholders A proactive and organised approach, with the ability to manage multiple technical enquiries and prioritise effectively. Someone who enjoys problem solving and working collaboratively with external customers, including architects, main contractors and residential developers, and internal teams. What you will be doing: Providing technical advice and bespoke specification solutions for customers and internal stakeholders across British Gypsum and Isover drylining systems. Supporting architects, main contractors and construction professionals with guidance on regulations, product performance and system design. Collaborating closely with sales teams and internal departments to ensure customers receive accurate and commercially effective solutions. Managing technical enquiries through written and verbal communication, delivering clear, timely and high-quality responses. Continuously developing your knowledge of construction standards, legislation and British Gypsum and Isover systems to ensure advice remains accurate and up to date. Is Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Accounts/Finance Manager Location: Guildford (Hybrid - 3 days office / 2 days remote) Working Hours: 9:00am - 5:30pm Start Date: Mid-July Salary: Dependant on experience and qualifications Will consider candidates that are qualified/part qualified and qualified by experience The Opportunity We are seeking an experienced and detail-oriented Accounts/Finance Manager to join our clients growing finance team based in Guildford. This is a fantastic opportunity offering a supportive environment, excellent benefits, and a strong company culture with regular socials and incentives. This role is pivotal to ensuring the smooth running of financial operations, working closely with internal teams and senior stakeholders to maintain accurate reporting and strong cash flow management. Key Responsibilities Manage and oversee credit control processes , ensuring timely debt collection Perform monthly bank reconciliations and maintain accurate financial records Allocate incoming payments and maintain ledger accuracy Produce and maintain cash flow forecasts (including 13-week rolling forecast) Reconcile income and costs to ensure financial accuracy Manage and monitor supplier payments and relationships Process and review staff expenses on a weekly basis Oversee commission calculations and ensure timely payments Maintain and update Work in Progress (WIP) reporting Handle permanent placement invoicing in a timely manner Produce weekly margin reports for leadership review Skills & Experience Required Previous experience in a similar Accounts Manager / Finance role Strong attention to detail and accuracy in financial reporting Excellent organisational skills with the ability to manage multiple deadlines Confident communicator with strong stakeholder management skills Proactive problem-solving approach Experience with accounting systems (e.g. Sage, excel or similar) desirable Customer-focused mindset when working with internal teams and external partners Benefits Hybrid working (3 days in office, 2 remote) Free on-site parking 25 days holiday + 8 bank holidays 5% contributory pension Perkbox membership Regular team socials and events Ongoing incentives and rewards Why Join Our Client? You'll be joining a collaborative and fast-paced business with a strong team culture. We pride ourselves on recognising success, supporting development, and creating an enjoyable workplace environment. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 14, 2026
Full time
Accounts/Finance Manager Location: Guildford (Hybrid - 3 days office / 2 days remote) Working Hours: 9:00am - 5:30pm Start Date: Mid-July Salary: Dependant on experience and qualifications Will consider candidates that are qualified/part qualified and qualified by experience The Opportunity We are seeking an experienced and detail-oriented Accounts/Finance Manager to join our clients growing finance team based in Guildford. This is a fantastic opportunity offering a supportive environment, excellent benefits, and a strong company culture with regular socials and incentives. This role is pivotal to ensuring the smooth running of financial operations, working closely with internal teams and senior stakeholders to maintain accurate reporting and strong cash flow management. Key Responsibilities Manage and oversee credit control processes , ensuring timely debt collection Perform monthly bank reconciliations and maintain accurate financial records Allocate incoming payments and maintain ledger accuracy Produce and maintain cash flow forecasts (including 13-week rolling forecast) Reconcile income and costs to ensure financial accuracy Manage and monitor supplier payments and relationships Process and review staff expenses on a weekly basis Oversee commission calculations and ensure timely payments Maintain and update Work in Progress (WIP) reporting Handle permanent placement invoicing in a timely manner Produce weekly margin reports for leadership review Skills & Experience Required Previous experience in a similar Accounts Manager / Finance role Strong attention to detail and accuracy in financial reporting Excellent organisational skills with the ability to manage multiple deadlines Confident communicator with strong stakeholder management skills Proactive problem-solving approach Experience with accounting systems (e.g. Sage, excel or similar) desirable Customer-focused mindset when working with internal teams and external partners Benefits Hybrid working (3 days in office, 2 remote) Free on-site parking 25 days holiday + 8 bank holidays 5% contributory pension Perkbox membership Regular team socials and events Ongoing incentives and rewards Why Join Our Client? You'll be joining a collaborative and fast-paced business with a strong team culture. We pride ourselves on recognising success, supporting development, and creating an enjoyable workplace environment. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Description Join us as a Customer Service Team Leader - 12 Months Fixed Term Contract We're looking for a passionate and driven individual to lead our Contributions team - someone who thrives on challenge, inspires others, and is excited to make a real impact. The Contributions team sits in our Client Services area and is responsible for a wide range of tasks, including: Overseeing and processing Direct Debit instructions Processing cheque payments into accounts Refunds of contributions and subscriptions in line with HMRC guidance Investigating, updating and correcting ISA and LISA annual allowances What we're looking for: We're seeking someone who can bring energy, structure, and vision to the team. You'll be: Organised and proactive , with strong time-management skills to juggle priorities and keep the team on track. A strategic thinker , with a good grasp of CASS rules and the ability to spot trends and drive improvements. A planner , able to manage resources around shifting monthly deadlines. Confident and composed , especially when handling FTRs and complaints. A motivator , with a positive, can-do attitude and the ability to lift team morale. A mentor , who can spot potential and help others grow. A coach , comfortable giving constructive feedback and celebrating great performance. A change champion , who communicates updates clearly and positively. A role model , who consistently goes above and beyond for customers and colleagues. Your key responsibilities: As Team Leader, you'll be at the heart of the team's success. You'll: Manage and distribute workloads to meet SLAs and team goals. Deliver daily and monthly MI to track performance. Lead regular team meetings, 1:1s, and performance reviews. Coach and develop team members to deliver outstanding service. Keep processes up to date and aligned with company standards. Ensure full compliance with FCA regulations and report breaches promptly. Accurately log and report complaints and breaches. Collaborate with other teams to improve processes and customer experience. Monitor and escalate system/process issues. Oversee regular team tasks and support CASS audits. Assisting the Contributions Manager in any other areas as required Competence, knowledge and skills: Financial administration experience including but not limited to SIPPs, ISAs and GIAs. Previous experiencing in leading a team either in a permanent role or stepping into a leadership role ad-hoc. Excellent customer service skills. High level of planning, organisation and time management. Ability to motivate the team. Proficiency with Microsoft Office programs, specifically Word and Excel. Enthusiastic and inquisitive with a 'can do' attitude. For internal applications, the closing date for this role will be 26 June 2026. About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer Starting salary of 30,900 (depending on experience) 26 days holiday, increasing with service + buy/sell scheme 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you. Qualifications Additional Information
Jun 14, 2026
Full time
Job Description Join us as a Customer Service Team Leader - 12 Months Fixed Term Contract We're looking for a passionate and driven individual to lead our Contributions team - someone who thrives on challenge, inspires others, and is excited to make a real impact. The Contributions team sits in our Client Services area and is responsible for a wide range of tasks, including: Overseeing and processing Direct Debit instructions Processing cheque payments into accounts Refunds of contributions and subscriptions in line with HMRC guidance Investigating, updating and correcting ISA and LISA annual allowances What we're looking for: We're seeking someone who can bring energy, structure, and vision to the team. You'll be: Organised and proactive , with strong time-management skills to juggle priorities and keep the team on track. A strategic thinker , with a good grasp of CASS rules and the ability to spot trends and drive improvements. A planner , able to manage resources around shifting monthly deadlines. Confident and composed , especially when handling FTRs and complaints. A motivator , with a positive, can-do attitude and the ability to lift team morale. A mentor , who can spot potential and help others grow. A coach , comfortable giving constructive feedback and celebrating great performance. A change champion , who communicates updates clearly and positively. A role model , who consistently goes above and beyond for customers and colleagues. Your key responsibilities: As Team Leader, you'll be at the heart of the team's success. You'll: Manage and distribute workloads to meet SLAs and team goals. Deliver daily and monthly MI to track performance. Lead regular team meetings, 1:1s, and performance reviews. Coach and develop team members to deliver outstanding service. Keep processes up to date and aligned with company standards. Ensure full compliance with FCA regulations and report breaches promptly. Accurately log and report complaints and breaches. Collaborate with other teams to improve processes and customer experience. Monitor and escalate system/process issues. Oversee regular team tasks and support CASS audits. Assisting the Contributions Manager in any other areas as required Competence, knowledge and skills: Financial administration experience including but not limited to SIPPs, ISAs and GIAs. Previous experiencing in leading a team either in a permanent role or stepping into a leadership role ad-hoc. Excellent customer service skills. High level of planning, organisation and time management. Ability to motivate the team. Proficiency with Microsoft Office programs, specifically Word and Excel. Enthusiastic and inquisitive with a 'can do' attitude. For internal applications, the closing date for this role will be 26 June 2026. About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer Starting salary of 30,900 (depending on experience) 26 days holiday, increasing with service + buy/sell scheme 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you. Qualifications Additional Information
The Body Shop International Limited
Edinburgh, Midlothian
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results. More about the role Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We're are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand. What we look for Experience working within a customer service and/ or beauty environment with both sales and service targets Working knowledge of shop operation processes Demonstrated success in driving sales by leading and motivating a team The ability to solve problems in a timely manner Work flexible hours, including holidays, nights and weekends to meet the needs of the business Good IT Skills Ability to demonstrate outstanding communication and operational skills Flexibility to work across Sunday to Saturday is required. Talent Drivers Collaborative Skills Commerciality Leadership Personal Conduct Purpose
Jun 14, 2026
Full time
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results. More about the role Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We're are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand. What we look for Experience working within a customer service and/ or beauty environment with both sales and service targets Working knowledge of shop operation processes Demonstrated success in driving sales by leading and motivating a team The ability to solve problems in a timely manner Work flexible hours, including holidays, nights and weekends to meet the needs of the business Good IT Skills Ability to demonstrate outstanding communication and operational skills Flexibility to work across Sunday to Saturday is required. Talent Drivers Collaborative Skills Commerciality Leadership Personal Conduct Purpose
Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits • A market-leading salary package • 25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme • A flexible contract of 40 or 45 hours a week • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
Jun 14, 2026
Full time
Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits • A market-leading salary package • 25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme • A flexible contract of 40 or 45 hours a week • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to th click apply for full job details
Jun 14, 2026
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to th click apply for full job details
Restaurant Manager Full-Time Competitive Salary Dependent on Experience We are seeking an experienced, driven, and customer-focused Restaurant Manager to lead our team and oversee the daily operations of our restaurant. The successful candidate will be responsible for delivering exceptional guest experiences, managing staff performance, and ensuring the smooth and profitable running of the business. Key Responsibilities: Oversee the day-to-day restaurant operations to ensure exceptional service standards. Lead, motivate, and develop the front-of-house and bar teams to deliver outstanding guest experiences. Manage staff scheduling, rotas, and labour costs effectively. Ensure high standards of food quality, presentation, and service are consistently maintained. Handle guest feedback, complaints, and queries professionally and efficiently. Monitor stock levels, place orders, and manage supplier relationships. Control budgets, oversee financial performance, and work to achieve revenue and profit targets. Ensure compliance with all health & safety, food hygiene, and licensing regulations. Oversee cash handling procedures and financial reporting. Conduct staff training, performance reviews, and ongoing development. Lead by example during service, maintaining a strong presence on the floor. Manage opening and closing procedures. Requirements: Previous experience in a restaurant management or supervisory role is essential. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work effectively under pressure in a fast-paced environment. Strong organisational and problem-solving skills. Good financial awareness and understanding of cost control. Flexibility to work evenings, weekends, and holidays as required. A proactive, hands-on approach to management. Benefits: Competitive salary (dependent on experience). Performance-related incentives (where applicable). Opportunity to lead and shape a dynamic hospitality team. Career progression opportunities. Supportive and collaborative working environment. We require 2 weeks of your annual holiday entitlement to be taken between January & February each year due to the needs of the business.
Jun 14, 2026
Full time
Restaurant Manager Full-Time Competitive Salary Dependent on Experience We are seeking an experienced, driven, and customer-focused Restaurant Manager to lead our team and oversee the daily operations of our restaurant. The successful candidate will be responsible for delivering exceptional guest experiences, managing staff performance, and ensuring the smooth and profitable running of the business. Key Responsibilities: Oversee the day-to-day restaurant operations to ensure exceptional service standards. Lead, motivate, and develop the front-of-house and bar teams to deliver outstanding guest experiences. Manage staff scheduling, rotas, and labour costs effectively. Ensure high standards of food quality, presentation, and service are consistently maintained. Handle guest feedback, complaints, and queries professionally and efficiently. Monitor stock levels, place orders, and manage supplier relationships. Control budgets, oversee financial performance, and work to achieve revenue and profit targets. Ensure compliance with all health & safety, food hygiene, and licensing regulations. Oversee cash handling procedures and financial reporting. Conduct staff training, performance reviews, and ongoing development. Lead by example during service, maintaining a strong presence on the floor. Manage opening and closing procedures. Requirements: Previous experience in a restaurant management or supervisory role is essential. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work effectively under pressure in a fast-paced environment. Strong organisational and problem-solving skills. Good financial awareness and understanding of cost control. Flexibility to work evenings, weekends, and holidays as required. A proactive, hands-on approach to management. Benefits: Competitive salary (dependent on experience). Performance-related incentives (where applicable). Opportunity to lead and shape a dynamic hospitality team. Career progression opportunities. Supportive and collaborative working environment. We require 2 weeks of your annual holiday entitlement to be taken between January & February each year due to the needs of the business.
Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits • A market-leading salary package • 25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme • A flexible contract of 40 or 45 hours a week • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
Jun 14, 2026
Full time
Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits • A market-leading salary package • 25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme • A flexible contract of 40 or 45 hours a week • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
Repairs & Asset Coordinator initial 3 months with possible extension Hybrid - 2 days on site in Chelmsford / 3 from home 22.90 ph umbrella / 37 hrs per week The role: Develop work procedures to support effective team leadership by the Programme Manager. Create documents and maintain an overall operational plan for the team. Lead third-party contractor meetings to ensure alignment of reported data with program information as provided to the stock investment manager. Operate as an interface between Asset Management, Neighbourhoods, and the CRC with regard to customer liaison as required. Resolve administrative queries within the team's scope and manage overall team schedule, escalating issues to the Programme Manager when necessary. Track and monitor completion of management tasks to ensure successful delivery of the team's operating plan. Validate and analyse data captured from surveys, liaising with Surveyors to ensure data is consistent and accurate. Support team-wide administrative efficiency and effectiveness. Collaborate with customers on inquiries and schedule appointments within agreed timeframes to uphold excellent service. Undertake any other responsibilities relevant to this post, as directed by your line manager. Key skills and experience: Excellent communication skills especially over the telephone; Experience of working in a customer focused environment. Good level of Microsoft office skills including word and excel Strong interpersonal skills Experience working in a repairs / maintenance environment Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Jun 14, 2026
Contractor
Repairs & Asset Coordinator initial 3 months with possible extension Hybrid - 2 days on site in Chelmsford / 3 from home 22.90 ph umbrella / 37 hrs per week The role: Develop work procedures to support effective team leadership by the Programme Manager. Create documents and maintain an overall operational plan for the team. Lead third-party contractor meetings to ensure alignment of reported data with program information as provided to the stock investment manager. Operate as an interface between Asset Management, Neighbourhoods, and the CRC with regard to customer liaison as required. Resolve administrative queries within the team's scope and manage overall team schedule, escalating issues to the Programme Manager when necessary. Track and monitor completion of management tasks to ensure successful delivery of the team's operating plan. Validate and analyse data captured from surveys, liaising with Surveyors to ensure data is consistent and accurate. Support team-wide administrative efficiency and effectiveness. Collaborate with customers on inquiries and schedule appointments within agreed timeframes to uphold excellent service. Undertake any other responsibilities relevant to this post, as directed by your line manager. Key skills and experience: Excellent communication skills especially over the telephone; Experience of working in a customer focused environment. Good level of Microsoft office skills including word and excel Strong interpersonal skills Experience working in a repairs / maintenance environment Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
GLL is looking for a Customer service advisor at Vauxhall Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer service advisor job, it's a career. As a Customer service advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer service advisor's respond to enquiries, converting them into memberships. Customer service advisor's are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you'll do: Be the first point of call for customers. Answer incoming calls to the centre. Deal with transactions including setting up direct debits and cash handling. Handle membership enquiries, including selling memberships to customers. Deliver first-class customer service. Answer customer queries. Set up equipment. Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude. A real focus on customer service. Passion and personality. Knowledge of health and safety. Be a great team player. Good IT, literacy, numerical, and communication skills. Some experience of administration. Cash handling experience. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Jun 14, 2026
Full time
GLL is looking for a Customer service advisor at Vauxhall Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer service advisor job, it's a career. As a Customer service advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer service advisor's respond to enquiries, converting them into memberships. Customer service advisor's are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you'll do: Be the first point of call for customers. Answer incoming calls to the centre. Deal with transactions including setting up direct debits and cash handling. Handle membership enquiries, including selling memberships to customers. Deliver first-class customer service. Answer customer queries. Set up equipment. Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude. A real focus on customer service. Passion and personality. Knowledge of health and safety. Be a great team player. Good IT, literacy, numerical, and communication skills. Some experience of administration. Cash handling experience. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Job Title: Sales Development Representative Salary: £35k basic + with OTE Sector: Software Our client has delivered field Management software for almost thirty years, with offices across the UK and Asia. They've entered an exciting growth phase in key markets, and are looking for a number of graduates to join a brand new team! If you're looking to embark on a lucrative career where the reward reflects your effort, this is the opportunity for you! Benefits : £35k basic salary, with OTE takes your package higher Fantastic, modern head offices centrally located Excellent progression, learning and development potential - through to leadership, senior Sales or product Team socials in a welcoming, inclusive environment Lucrative bonus and incentive schemes Healthcare and Pension Flexible, hybrid working available Role : Develop a comprehensive understanding of the company's software suite and internal processes Generate demand with customers, producing qualified sales opportunities Cultivate long-term relationships with businesses, mapping out potential business with fresh prospects Book software demonstrations through outbound calling, LinkedIn outreach, emailing and other channels Learn and enjoy mentorship from senior sellers on best practice and strategy Manage your leads pipeline and tracking effectively Requirements: Degree educated - but this is not necessary, as long as you can readily demonstrate commercial understanding Excellent relationship building and communication skills befitting a Salesperson Excellent verbal and written communication skills Comfortable working in a fast-paced environment Capable working independently and proactively, and a quick learner Resilient and highly organised Experience in the field of marketing required Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.
Jun 14, 2026
Full time
Job Title: Sales Development Representative Salary: £35k basic + with OTE Sector: Software Our client has delivered field Management software for almost thirty years, with offices across the UK and Asia. They've entered an exciting growth phase in key markets, and are looking for a number of graduates to join a brand new team! If you're looking to embark on a lucrative career where the reward reflects your effort, this is the opportunity for you! Benefits : £35k basic salary, with OTE takes your package higher Fantastic, modern head offices centrally located Excellent progression, learning and development potential - through to leadership, senior Sales or product Team socials in a welcoming, inclusive environment Lucrative bonus and incentive schemes Healthcare and Pension Flexible, hybrid working available Role : Develop a comprehensive understanding of the company's software suite and internal processes Generate demand with customers, producing qualified sales opportunities Cultivate long-term relationships with businesses, mapping out potential business with fresh prospects Book software demonstrations through outbound calling, LinkedIn outreach, emailing and other channels Learn and enjoy mentorship from senior sellers on best practice and strategy Manage your leads pipeline and tracking effectively Requirements: Degree educated - but this is not necessary, as long as you can readily demonstrate commercial understanding Excellent relationship building and communication skills befitting a Salesperson Excellent verbal and written communication skills Comfortable working in a fast-paced environment Capable working independently and proactively, and a quick learner Resilient and highly organised Experience in the field of marketing required Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.
Contracts Manager Location: Denham Direct Impact. Global Scale. Life-Saving Mission . At Martin-Baker, we are the world leaders in ejection seats and crashworthy seating. We don t just build products; we build the last line of defence for pilots globally. We are seeking a Contracts Manager to join our Americas team to manage high-stakes customer accounts while leading and developing a dedicated team of two. The Role This is a dual-focus leadership role. You will be the primary commercial lead for our most strategic US Government projects, while simultaneously guiding a team of two who manage our South American accounts. Strategic Negotiation: Lead the negotiation of terms, conditions, and pricing for large-scale, high-value deals. US Government Excellence: Manage complex projects often governed by FAR and DFARS regulations. Risk Management: Regularly review debt and the Risk Information System (RIS) to ensure commercial stability. Direct Leadership: Manage a team of two, conducting regular one-to-ones, appraisals, and professional development. Operational Oversight: Ensure balanced workload distribution across the team and act as the first point of escalation for customer issues. Regional Strategy: Support your team in navigating the unique commercial landscape of South America, including the use of Letters of Credit, bank guarantees, and commission structures. Travel Coordination: Oversee and coordinate international travel for your team (to the US and South America) to meet business needs, which can range from twice a year to six times per year depending on project demands. About You We need a commercial expert who understands that international business is as much about regional nuance as it is about the "black and white" of a contract. Essential Experience: Commercial Contracting: Strong background in end-to-end contract management. People Management: Prior experience managing or leading a team is preferred. Regional Knowledge: Experience with South American or Far Eastern markets is a significant plus. Financial Tools: Familiarity with Letters of Credit, bank guarantees, and agency agreements. Technical Knowledge (Nice to Have): Experience with FAR and DFARS (US Government contracting). Understanding of regional differences in international trade and compliance. Benefits 9% non-contributory pension (18+) Midday finish on Fridays 4x salary Life Assurance (18+) Personalised training & development plan Healthcare Cash Plan 25 days holiday + bank holidays Option to purchase additional annual leave Cycle to Work & nursery benefits Discounts via the Martin-Baker+ platform Your Interview Journey Initial Telephone interview - a detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin-Baker. First Stage Interview (Microsoft Teams) a structured discussion with the Hiring Manager to explore your work experience and provide insight into Martin-Baker s operations and the specifics of the role. Final Stage Interview (Face to Face) Why Join Us? At Martin-Baker, your work directly contributes to saving lives. You ll join a collaborative, innovative team with real opportunities to grow and make an impact. This role is subject to UK Government BPSS security clearance. Applicants must have the existing right to work in the UK and be currently residing in the UK Hit Apply Now
Jun 14, 2026
Full time
Contracts Manager Location: Denham Direct Impact. Global Scale. Life-Saving Mission . At Martin-Baker, we are the world leaders in ejection seats and crashworthy seating. We don t just build products; we build the last line of defence for pilots globally. We are seeking a Contracts Manager to join our Americas team to manage high-stakes customer accounts while leading and developing a dedicated team of two. The Role This is a dual-focus leadership role. You will be the primary commercial lead for our most strategic US Government projects, while simultaneously guiding a team of two who manage our South American accounts. Strategic Negotiation: Lead the negotiation of terms, conditions, and pricing for large-scale, high-value deals. US Government Excellence: Manage complex projects often governed by FAR and DFARS regulations. Risk Management: Regularly review debt and the Risk Information System (RIS) to ensure commercial stability. Direct Leadership: Manage a team of two, conducting regular one-to-ones, appraisals, and professional development. Operational Oversight: Ensure balanced workload distribution across the team and act as the first point of escalation for customer issues. Regional Strategy: Support your team in navigating the unique commercial landscape of South America, including the use of Letters of Credit, bank guarantees, and commission structures. Travel Coordination: Oversee and coordinate international travel for your team (to the US and South America) to meet business needs, which can range from twice a year to six times per year depending on project demands. About You We need a commercial expert who understands that international business is as much about regional nuance as it is about the "black and white" of a contract. Essential Experience: Commercial Contracting: Strong background in end-to-end contract management. People Management: Prior experience managing or leading a team is preferred. Regional Knowledge: Experience with South American or Far Eastern markets is a significant plus. Financial Tools: Familiarity with Letters of Credit, bank guarantees, and agency agreements. Technical Knowledge (Nice to Have): Experience with FAR and DFARS (US Government contracting). Understanding of regional differences in international trade and compliance. Benefits 9% non-contributory pension (18+) Midday finish on Fridays 4x salary Life Assurance (18+) Personalised training & development plan Healthcare Cash Plan 25 days holiday + bank holidays Option to purchase additional annual leave Cycle to Work & nursery benefits Discounts via the Martin-Baker+ platform Your Interview Journey Initial Telephone interview - a detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin-Baker. First Stage Interview (Microsoft Teams) a structured discussion with the Hiring Manager to explore your work experience and provide insight into Martin-Baker s operations and the specifics of the role. Final Stage Interview (Face to Face) Why Join Us? At Martin-Baker, your work directly contributes to saving lives. You ll join a collaborative, innovative team with real opportunities to grow and make an impact. This role is subject to UK Government BPSS security clearance. Applicants must have the existing right to work in the UK and be currently residing in the UK Hit Apply Now
Are you a natural leader with a passion for people, performance, and customer service? Do you thrive in a fast-paced customer environment where you can make a real difference in your community? If so, we'd love to welcome you to H&T as a Store Manager. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Starting Salary: £34,000.00 Location: Eastbourne Job Type: Full Time 37.5 Hours Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £4,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs About the Role As a Store Manager, you will lead and inspire your team to deliver exceptional customer service while ensuring full compliance with company policies and regulatory standards. You'll be responsible for achieving financial targets, developing your team, and creating a positive, inclusive store environment where colleagues feel motivated, well-trained, and proud of their role. No prior experience with Pawnbroking is required as we offer a comprehensive training programme to ensure you feel confident and supported in all aspects of the role. Key Responsibilities Coach, develop, and inspire your team to meet quarterly goals and deliver their best every day Foster a culture of continuous learning and flexibility, ensuring all colleagues are multi-skilled and customer-focused Lead by example to deliver service excellence, ensuring every customer receives the right product or service for their needs Set clear expectations and ensure full adherence to legal, regulatory, and company standards to maintain a safe and secure environment Drive performance, control costs, and identify growth opportunities to ensure consistent profitability Collaborate with the wider regional team, sharing best practices and supporting overall business success Plan and implement new initiatives effectively, ensuring smooth integration with minimal disruption to customers and colleagues Click here to view the full Job Description. STORE MANAGER JOB DESCRIPTION Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T. A DAY IN THE LIFE OF A H&T STORE What We're Looking For A passion for high standards and delivering exceptional experiences for both customers and colleagues Strong verbal and written communication skills Proven ability to lead, motivate, and develop a team Previous experience as a Store Manager or Remote Manager in a Financial Services or customer-facing environment Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required What We Offer At H&T, we're proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you'll receive full training and ongoing development to support your growth, with clear pathways for career progression. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday (including bank holidays), rising to 33 days with length of service Flexibility to buy or sell holiday days to suit your lifestyle Access to a private healthcare plan Cycle to work scheme and season ticket loans Preferential currency exchange rates Generous staff discounts - up to 25% off jewellery and high-end watches Incentive schemes to reward your achievements Exclusive discounts at leading retailers via our employee perks portal Lead with purpose. Inspire your team. Make a difference. Apply now to join H&T and take the next step in your leadership journey.
Jun 14, 2026
Full time
Are you a natural leader with a passion for people, performance, and customer service? Do you thrive in a fast-paced customer environment where you can make a real difference in your community? If so, we'd love to welcome you to H&T as a Store Manager. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Starting Salary: £34,000.00 Location: Eastbourne Job Type: Full Time 37.5 Hours Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £4,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs About the Role As a Store Manager, you will lead and inspire your team to deliver exceptional customer service while ensuring full compliance with company policies and regulatory standards. You'll be responsible for achieving financial targets, developing your team, and creating a positive, inclusive store environment where colleagues feel motivated, well-trained, and proud of their role. No prior experience with Pawnbroking is required as we offer a comprehensive training programme to ensure you feel confident and supported in all aspects of the role. Key Responsibilities Coach, develop, and inspire your team to meet quarterly goals and deliver their best every day Foster a culture of continuous learning and flexibility, ensuring all colleagues are multi-skilled and customer-focused Lead by example to deliver service excellence, ensuring every customer receives the right product or service for their needs Set clear expectations and ensure full adherence to legal, regulatory, and company standards to maintain a safe and secure environment Drive performance, control costs, and identify growth opportunities to ensure consistent profitability Collaborate with the wider regional team, sharing best practices and supporting overall business success Plan and implement new initiatives effectively, ensuring smooth integration with minimal disruption to customers and colleagues Click here to view the full Job Description. STORE MANAGER JOB DESCRIPTION Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T. A DAY IN THE LIFE OF A H&T STORE What We're Looking For A passion for high standards and delivering exceptional experiences for both customers and colleagues Strong verbal and written communication skills Proven ability to lead, motivate, and develop a team Previous experience as a Store Manager or Remote Manager in a Financial Services or customer-facing environment Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required What We Offer At H&T, we're proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you'll receive full training and ongoing development to support your growth, with clear pathways for career progression. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday (including bank holidays), rising to 33 days with length of service Flexibility to buy or sell holiday days to suit your lifestyle Access to a private healthcare plan Cycle to work scheme and season ticket loans Preferential currency exchange rates Generous staff discounts - up to 25% off jewellery and high-end watches Incentive schemes to reward your achievements Exclusive discounts at leading retailers via our employee perks portal Lead with purpose. Inspire your team. Make a difference. Apply now to join H&T and take the next step in your leadership journey.
