36 jobs found

Location : Leeds (Hybrid after probation) Salary : Competitive salary, depending on your experience Want to shape digital experiences that solve real customer problems? Enjoy turning customer insight into intuitive products and services that people love to use? Whether you're already an experienced UX Designer , Product Designer or Consumer Experience Designer , or you've developed strong user-centred design expertise within a digital product environment, this could be the perfect opportunity. We're looking for a talented and customer-focused UX Designer to join our Product team at InfoTrack. In this role, you'll help shape the future of our consumer-facing platform, designing seamless experiences that help millions of users navigate some of life's most important journeys. About InfoTrack InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes. As our market share continues to grow, so does the demand for innovative digital experiences that simplify complex legal processes. That's why we're expanding our Product and Design teams to create intuitive, engaging and user-friendly experiences for consumers. We're bringing together multiple platforms to create the UK's leading legal services companion app, serving around 2 million users and transforming the way consumers engage with legal services. What you'll be doing In this role, you will: Design intuitive, accessible digital experiences across web and mobile channels Create user flows, wireframes, prototypes and polished UI designs Turn complex requirements into simple, effective customer journeys Partner with Product and Engineering teams from discovery through delivery Identify and prioritise opportunities to improve the customer experience Design connected journeys across key customer touchpoints Balance customer, business and regulatory needs in design decisions Measure the impact of UX improvements through feedback and user behaviour What we're looking for Essential: Experience designing digital products with a strong user-centred approach Proven ability to map and optimise end-to-end customer journeys Experience working within agile product and technology teams Portfolio demonstrating UX design, problem-solving and customer-focused outcomes Strong understanding of UX, interaction design and information architecture Proficiency in creating user flows, wireframes, prototypes and journey maps Experience with modern design tools, particularly Figma Knowledge of accessibility and inclusive design principles Ability to use customer insight and data to inform design decisions Strong communication and stakeholder management skills Collaborative, proactive and committed to continuous improvement Desirable (but not essential): Experience designing consumer-facing digital products Exposure to SaaS, PropTech, FinTech or LegalTech environments Experience working across B2C and/or B2B2C customer journeys Familiarity with design systems and component libraries Working Hours Your working week will be 37.5 hours per week, typically 9:00am - 5:30pm initially, with opportunities for flexitime and hybrid working between home and our Leeds office once probation is completed Salary and Progression Competitive salary + performance-related bonus, aligned with your experience and impact You'll also benefit from annual performance reviews, providing a clear pathway for career development and salary progression Benefits and Rewards At InfoTrack, we believe in rewarding our people and creating a positive workplace culture. You'll benefit from: 25 days annual leave, plus bank holidays Flexible working options, including hybrid working and flexitime after probation Private health insurance, including dental, optical and hearing cashback Income protection (worth x4 your base salary for up to 5 years) Life assurance (worth x4 your base salary) 24/7 health advice line and access to virtual GP appointments In-house barista: enjoy freshly brewed drinks throughout the day Office snacks, including fruit and refreshments Regular team breakfasts and lunches Recognition awards: £100 spot prizes for going above and beyond "Work From Anywhere" weeks: work remotely from a location of your choice Referral bonus: earn up to £2,000 for successful referrals Birthday and work anniversary gifts Regular social events including summer and Christmas parties, hikes, pub quizzes and more If you're looking to build your career shaping digital experiences used by millions of consumers while working with modern technology and a supportive team, we'd love to hear from you. REF-

Location This post can be based in any location within England and Wales where a CPS office is located. Whilst it's an expectation of the role to travel to CPS locations as per business needs, CPS is a disability confident employer and all reasonable adjustments will be considered in line with Equality Act of 2010. About the job Job summary At the Crown Prosecution Service (CPS), we design user-centred services that make the criminal justice system easier to use, quicker to deliver, and fairer for all. As the Lead Interaction Designer, you'll be at the heart of this mission. You'll help to shape the design vision for user-centred, inclusive, and accessible services, working closely with senior leaders and agile teams. Your decisions will be guided by user needs, data, and evidence, ensuring our services are not only effective but sustainable and scalable. You'll lead the design of complex services, making sure they meet government standards and design principles. You'll mentor and inspire other designers, champion collaboration across teams, and grow our interaction design capability within CPS. Beyond CPS, you'll work with designers across the Criminal Justice System to create joined-up, end-to-end services that deliver real impact for users. This is a leadership role where you'll report to the Head of User-Centred Design and Analysis and help shape the future of our profession. The Crown Prosecution Service is based in England and Wales. If you're applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as you need permission to work from your home address if hybrid working is part of your role . There's no guarantee that we will grant this approval. You must be aged 16 or over at the point of starting in this role. The expected start date is approximately 8-12 weeks after the application closing date. Candidates are expected to commence employment as soon as possible following the expiry of their notice period. Requests for significantly later start dates may not be accommodated. As part of this role, you are expected to undertake direct line management responsibilities. Job description As a lead interaction designer, you will: embed a practice of hypothesis-driven, iterative, evidence-based design and agile ways of working in a team lead on prototyping complex ideas at any fidelity gain support for design decisions and design strategy from senior leaders measurably improve the practice of inclusive, accessible and environmentally sustainable design across the organisation help teams understand how user-centred design helps them meet their goals, and align their work to the goals and vision of the organisation use risks, opportunities and constraints in technology, systems and policy to shape design identify, create and iterate new design patterns and components create an inclusive, productive environment for designers to work in Help to build the interaction design capability within CPS, by growing and mentoring our interaction design profession, and developing the skillset within our user centred design community A copy of the full job description is attached. Person specification To be eligible to apply, you need: Significant hands-on experience leading design in complex organisations, ensuring effective and user-centred service delivery An understanding of the Government Design Principles, Service Standard and agile ways of working Experience of embedding hypothesis-driven, iterative, evidence-based design

Job title: Product Designer Contract : 6 Months Location: Remote About the Role We are looking for a skilled Product Designer to join a critical project for our client. You will be instrumental in redesigning our content reporting experience as part of a major regulatory compliance initiative. This is a 6-month, remote contract opportunity to help us rebuild a flow that is currently friction-heavy and inconsistent, ensuring it meets the expectations of both our users and EU regulators. What You'll Be Doing Audit and Strategy: Conduct a thorough audit of the current reporting flow across mobile, desktop, and web to identify friction points and inconsistencies. Design Execution: Redesign flows in Figma, including entry points, identity handling (signed-in/out, no account), content-type selection, taxonomy, and legal variants. UX Logic & Systems: Define clear UX logic for handling different user states and jurisdictions, ensuring the system can accommodate a dynamic backend. Collaboration: Participate in scope discussions, flag design implications early, and articulate tradeoffs to stakeholders, including Legal and Trust & Safety teams. Innovation: Contribute to experimental efforts, such as exploring how LLMs can gather and classify user-reported feedback in real-time, making the interaction natural and low-effort while maintaining structured data requirements. What We're Looking For Experience: Proven track record of shipping safety, trust, or compliance-related UX (e.g., reporting flows, content moderation interfaces) on consumer products at scale. Mobile-First Mindset: Experience in mobile-first design, with the ability to maintain parity across platforms (desktop, web, Free & Premium). Regulatory Comfort: Ability to thrive in environments with regulatory constraints, designing through uncertainty as specific legal requirements clarify. Stakeholder Management: Comfortable working in a cross-functional environment, effectively communicating with Engineering, Legal, and Policy stakeholders. Problem Solver: An ability to balance the tension between effortless user experiences and the need for structured, legally-defensible intake data. If you are interested in the above role then you can apply today at Prasanna com If you are interested in the above role then you can apply today at Prasanna com Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Content Designer (Contract) Location: London (Hybrid - 2 days per week onsite) Rate: £450-£500 per day (Inside IR35) Contract Length: 6 months Clearance: SC Clearance preferred An experienced Content Designer is required to join a multidisciplinary delivery team working on complex services and user journeys. This role focuses on designing clear, user-centred content that helps users understand and complete their goals, while supporting broader organisational objectives. You will work across individual pieces of content as well as end-to-end service journeys, contributing to transactions, products and communications that span both digital and offline channels. Key Responsibilities Design and deliver user-centred content that is clear, accessible and appropriate for its context Ensure the right content is presented to users, in the right place, and in the most effective format Work from discovery through to live, collaborating closely with user researchers, service designers and interaction designers Contribute to services that meet GDS standards and measurable user outcomes Build and manage strong stakeholder relationships, influencing content decisions through evidence and insight Key Skills & Experience (SEO Grade) Strong stakeholder relationship management skills Proven strategic thinking applied to content and service design Demonstrable user focus , with solid experience in user-centred content design Experience working to GDS standards within agile delivery environments Comfortable operating in complex, highly governed or regulated settings This contract offers the opportunity to make a meaningful impact on a high-priority service, working alongside experienced digital professionals in a fast-paced environment. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Product Design Lead | Hybrid | London Are you a Product Design Lead or Director who thrives at the intersection of creative direction and experience design? We're recruiting on behalf of one of London's leading digital experience agencies, looking for a rare hybrid talent to help shape the future of their product design practice. The Opportunity This is a high-impact role sitting at the heart of a fast-moving, ambitious agency. You'll own and drive the creative and experience vision across complex digital briefs, from websites and apps to design systems, AI-powered experiences and conversational interfaces. You'll work closely with strategy, creative, tech and client teams, translating messy, complicated challenges into clear journeys, sharp design principles and experiences that are as beautiful as they are functional. What You'll Be Doing Leading the definition of product and experience visions for ambitious digital clients Turning complex problems into clear journeys, flows, structures and design principles Inspiring visual and interaction craft across the team - not just overseeing process Bringing rigour to UX without making it feel slow or academic Prototyping, testing and iterating quickly in fast-moving client environments Working closely with tech and production to make sure ideas can actually be built Mentoring designers and raising the standard of thinking and execution around them Helping push the agency into new territory - AI, conversational UI, agentic services and more intelligent digital experiences What We're Looking For Strong agency experience Senior experience in product design, experience design or UX/UI leadership - agency background strongly preferred Someone who instinctively gets that brand, behaviour and usability need to work together A confident creative leader who can stand up in a room and tell a clear, compelling story Equally comfortable in Figma getting hands on as presenting a vision to a client Fluent in modern digital - design systems, service journeys, AI-powered experiences A natural mentor who raises the bar for the people around them Strong instincts and the conviction to use them - this person doesn't need everything perfectly defined before they can lead What We're Not Looking For A pure UX process person who can't push creative quality. Or a visual designer who can't structure and validate complex experiences. This role needs both. The Culture This is an agency that believes digital can unlock real value for people and for business. They make experiences people genuinely need - not just interfaces that look good. The team is talented, ambitious and fast-moving. You'll be expected to lead, inspire and help define where modern product design is going - not just where it's been. Ready to lead something that matters? If you're a Product Design Lead or Director looking for your next challenge in a high-expectation, creatively ambitious environment, we'd love to hear from you. Apply now or get in touch for a confidential conversation. *Rates depend on experience and client requirements

*SC Cleared* User Researcher 3-6 Month contract initially + Extensions Based: London/Hybrid. Mostly remote Rate: £475 - £525 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of User Researcher's to join the team. Key Skills/knowledge/experience: Key Responsibilities Plan, design, and conduct qualitative and quantitative user research activities. Identify user needs and translate findings into actionable recommendations. Work closely with Product Managers, Service Designers, Interaction Designers, Content Designers, and Delivery Managers. Support services through GDS assessments and service standard reviews. Ensure research is inclusive and representative of diverse user groups. Develop research plans, discussion guides, consent forms, and research reports. Synthesize findings using appropriate analysis techniques. Communicate insights clearly to stakeholders at all levels. Advocate for user-centred design principles across the organisation. Contribute to evidence-based decision-making and service improvements. Essential Skills and Experience Proven experience as a User Researcher within UK government, public sector, or organisations delivering services aligned to GDS standards. Strong knowledge of the Government Digital Service Service Standard and service assessment process. Experience working through Discovery, Alpha, Beta, and Live phases. Ability to select and apply appropriate research methods, including: Moderated interviews Usability testing Contextual inquiry Surveys Diary studies Accessibility-focused research Experience recruiting and engaging diverse participant groups. Strong stakeholder management and facilitation skills. Experience working in agile multidisciplinary teams. Excellent written and verbal communication skills. Desirable Skills Experience working on central government services. Knowledge of accessibility standards such as WCAG 2.2. Experience with assisted digital and vulnerable user research. Familiarity with service design and content design practices. Experience presenting evidence at GDS service assessments. Membership of professional bodies such as the Market Research Society. Typical GDS Competencies Candidates should demonstrate: User-centred and agile practices Research planning and management Analysis and synthesis Inclusive research practices Stakeholder relationship management Communicating user research findings Strategic insight and service improvement Example Requirement Statement Applicants will ideally have practical experience conducting user research on services delivered in accordance with the GDS Service Standard and be able to demonstrate participation in Discovery, Alpha, Beta, or Live service phases within UK government or comparable public-sector environments. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Principal Product Designer (Interaction Design UX & Design Systems) 550 - 650 per day (Outside IR35) London (Hybrid) x2 days onsite 6 month contract Overview We are looking for an exceptional Principal Product Designer to join an exciting organisation building a large-scale digital platform from the ground up. This is a rare opportunity to define the visual and interaction design language of a greenfield product ecosystem. Working closely with senior product, engineering, and leadership teams, you will shape how users experience the platform, establish design standards, and create the foundations of a scalable design system. The ideal candidate combines outstanding visual craft with strong interaction design expertise and thrives in environments where they can influence both product direction and design culture. Role & Responsibilities Own and evolve the visual and interaction design language across a suite of digital products Create high-fidelity designs, prototypes, and user experiences that are intuitive, elegant, and accessible Build and maintain a scalable design system, including reusable components, patterns, and documentation Define standards for design quality, usability, consistency, and accessibility Work closely with engineers to ensure designs are implemented accurately and to a high standard Collaborate with product and delivery teams to translate complex requirements into engaging user experiences Champion user-centred design and contribute to research, testing, and continuous improvement activities Essential Skills & Experience Significant experience as a Product Designer, Interaction Designer, or UX/UI Designer working on complex digital products at an enterprise level A portfolio demonstrating exceptional visual design, interaction design, and design systems work Experience building or contributing to scalable design systems and component libraries Strong proficiency with modern design and prototyping tools Excellent understanding of accessibility, usability, and responsive design principles Ability to work effectively in fast-paced environments with evolving requirements Strong stakeholder management and communication skills Desirable Skills & Experience Experience establishing design standards within growing teams or greenfield programmes Knowledge of front-end technologies and how design translates into production Experience working within complex, regulated, or highly governed environment Familiarity with modern product development practices and cross-functional delivery teams

We're looking for a Senior Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients. This is a hands-on, senior role that spans the full service design lifecycle - from understanding the problem space and mapping service ecosystems, through to designing future-state experiences and supporting implementation. You'll work across multidisciplinary teams and directly with client stakeholders to drive real, measurable outcomes. Services today are increasingly shaped by the interplay between human and automated touchpoints - including AI-enabled pathways. At this level, you'll be expected to design for that complexity, bringing systems thinking and a user-centred lens to services that span digital and physical channels. Key Responsibilities Lead service design workstreams across discovery, definition, and delivery - ensuring rigour, clarity, and impact at every stage Map and analyse service ecosystems, identifying how users, processes, technology, and organisational structures interact to deliver (or hinder) value Translate research insights and identified opportunities into compelling service concepts, blueprints, and future-state journeys Apply systems thinking to design holistic, end-to-end services that balance user needs, business goals, and technical feasibility Design for services that blend human and automated interactions - including AI-assisted pathways - with clear escalation, quality, and governance considerations Facilitate workshops, co-creation sessions, and stakeholder alignment activities that build shared understanding and buy-in Collaborate closely with researchers, business designers, experience designers, and engineering teams to ensure seamless, integrated delivery Define and articulate design rationale, connecting service design decisions to measurable business and user outcomes Contribute to client relationships, presenting work with confidence and identifying opportunities to extend impact Support the development of more junior designers through mentoring, knowledge sharing, and leading by example Experience & Skills Approximately 5-8 years' experience in service design, ideally within a consultancy, agency, or complex product environment Strong expertise in core service design methods - including service blueprinting, journey mapping, ecosystem mapping, and stakeholder mapping Proven ability to synthesise research and complex information into clear, actionable insights and service concepts Experience designing across multi-channel services spanning digital, physical, and human touchpoints Comfortable facilitating workshops and co-creation sessions with diverse groups - from frontline teams to senior leadership Ability to connect service design decisions to business strategy and measurable outcomes Confident presenting to and influencing senior stakeholders, making the case for design-led approaches Strong understanding of accessibility and inclusive design as core service quality attributes, not afterthoughts Familiarity with modern design and collaboration tools (e.g., Figma, FigJam, Miro) and an openness to AI-augmented design workflows Experience working in agile, cross-functional delivery environments Excellent visual communication, storytelling, and facilitation skills Educational background in one or more of the following is valued but not essential: Service Design, Interaction Design, or a related design discipline Business, Strategy, or Management Psychology, Sociology, Anthropology, or Human-Computer Interaction

SC Cleared Content Designer - GDS Rate: Up to £500 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial 6-month contract with strong extension potential We're looking for an experienced SC-cleared Content Designer to join a major central government digital programme. This role will suit someone who can create clear, user-focused content, collaborate across multidisciplinary teams, and ensure services meet the Government Service Standard . Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working within GDS/Government Service Standard environments Proven background as a Content Designer on complex digital services Experience working within multidisciplinary agile teams (design, research, product, tech) Strong stakeholder engagement skills, with the ability to influence and challenge constructively Ability to simplify complex policy and technical information into clear, accessible content Responsibilities Design and deliver user-centred content for digital services in line with GDS standards Collaborate closely with user researchers, interaction designers, and product teams Use research insights and data to inform content decisions and improve user journeys Ensure all content is clear, concise, accessible, and consistent Apply content patterns and GOV.UK style guidelines effectively Support teams through service assessments and ensure content meets required standards Engage with stakeholders to ensure content aligns with policy and user needs Working Pattern 3 days per week on-site in London Remaining days remote, offering a balanced and flexible working model If you're an SC-cleared Content Designer with strong GDS experience and a track record of delivering high-quality, user-focused content within government digital programmes, we'd like to hear from you. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Join a forward-thinking UK energy provider focused on sustainable solutions. We're looking for a Senior Product Designer to shape and enhance key customer experiences across digital journeys, designing clear, intuitive, high-quality interactions across web and mobile that help customers complete important tasks with ease and confidence. This is a senior, hands-on role for someone with strong end-to-end product design expertise who thrives in complex environments and can move quickly from defining problems to delivering polished solutions. The role is an initial six-month contract (with potential extension), full-time (37 hours/week), with a hybrid model (one day every two weeks in the London office). Key Responsibilities Own the design of customer-facing journeys from discovery through to final UI Translate complex service challenges into intuitive, accessible experiences Collaborate cross-functionally with product, research, content, engineering, and business teams Deliver interaction design, user flows, wireframes, and high-fidelity UI Influence product direction through problem framing, ideation, and prioritization Balance customer needs with business and operational feasibility Use data, insights, and testing to continuously improve usability Ensure consistency across end-to-end journeys Contribute to and evolve design systems and patterns Champion accessible, inclusive, and consistent design standards Enable rapid iteration while maintaining high-quality design craft Skills & Experience Extensive senior-level product design experience across complex digital products Strong portfolio covering both mobile apps and responsive web Proven ability to simplify complex or regulated journeys Expertise in UX, interaction design, and visual execution Skilled in journey mapping, flows, and information architecture Comfortable working in ambiguity and shaping solutions with cross-functional teams Data-informed approach using user research and usability testing Strong balance of pace, quality, and commercial priorities Excellent communication skills with the ability to explain design decisions clearly Self-starter who delivers impact quickly Utilities, energy, or similarly complex service-led industries Experience across account management, service tools, billing, payments, onboarding, loyalty, and self-service journeys Working within regulated environments with accessibility standards Experience contributing to or working within established design systems Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Job Title: Content Designer Day Rate: up to 410 - Umbrella only Clearance required: BPSS Location: Remote Duration: 6 months Role purpose: As the Content Designer in Discovery, you'll define the content approach for fraud prevention experiences across CEP journeys-turning complex risk, security and verification concepts into clear, proportionate and trusted user interactions. You'll work embedded in a cross functional CX squad alongside Product, Service Design, Research, BA Programme context: The Fraud Prevention Centre (FPC) is driving urgent change to reduce online fraud and cyber risk across the customer facing estate, with delivery expected "at pace" and under a "Blue Light" priority principle. Supporting FPC Discovery and the flow of outcomes/requirements into Customer Engagement Platforms (CEP) backlogs and delivery teams. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

We are recruiting on behalf of a leading designer, manufacturer, installer, and service provider of commercial HVAC systems across the UK a Service Coordinator to join their Service Department. Hours of work are Monday-Friday, 08.30-17.00 Location: Medway Towns. This is an exciting opportunity for an organised and customer-focused professional to play a key role in converting service remedials, deficiencies, and upgrade opportunities into confirmed orders. Working closely with Service Engineers, Coordinators, and Contracts Managers, you will take ownership of remedial quotation activity, helping to maximise conversion rates, increase service revenue, and deliver an excellent customer experience. You will be a confident and organised individual who enjoys building customer relationships and managing opportunities from enquiry through to order. Key Responsibilities include: Prepare, issue, and manage quotations for remedial works, deficiencies, upgrades, and small projects. Proactively follow up quotations to maximise conversion rates and secure orders. Engage with customers to discuss scope, pricing, and commercial queries. Maintain accurate records of quotations, customer interactions, and outcomes within Salesforce CRM Drive the conversion of quoted remedial works into confirmed sales. Identify and prioritise opportunities based on value, urgency, and likelihood of success. Deliver a professional, responsive, and commercially confident service to customers. Build and maintain strong relationships with repeat service clients. Essential Skills & Experience Experience in a sales administration or similar commercial support role. Experience working within a busy service, maintenance, or logistics environment. Experience preparing and managing quotations. Strong IT skills, including Microsoft Office applications. Strong written and verbal communication abilities. Customer-focused and self motivated. Desirable Skills Experience using CRM systems, ideally Salesforce. ERP system experience. HVAC, building services, or engineering industry knowledge. Benefits 25 days annual leave plus your birthday off and Bank Holidays. Contributory pension scheme. Life assurance. Employee Assistance Programme (EAP). Perks Direct employee benefits platform. Long-service recognition awards. Comprehensive in-house product training.

About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site Key Responsibilities Support prototype design and iteration throughout the Beta phase Create and refine user journeys, page flows, and task flows based on user insights and evidence Translate research findings into practical design improvements Assist in preparing and updating prototypes using design tools Support user testing activities across multiple service areas Collaborate with user researchers, product managers, and developers Contribute to maintaining consistent design patterns and standards Participate in Agile ceremonies and iterative design processes Work with wider UCD teams to ensure a cohesive user experience Skills & Experience Essential Skills Basic experience or strong understanding of interaction design/UX design principles Ability to design user flows, wireframes, and low-to-mid fidelity prototypes Familiarity with user-centered design (UCD) practices Understanding of how to apply user research insights into design decisions Good understanding of Agile methodologies Tools & Technical Skills Experience with tools such as FigJam, Figma, or similar design tools Exposure to prototyping tools such as GOV.UK Prototype Kit or equivalent Basic understanding of web design and usability standards Communication & Collaboration Strong communication and teamwork skills Willingness to learn and take feedback constructively Ability to work effectively in cross-functional teams Preferred Qualifications Relevant degree or coursework in UX Design, Interaction Design, HCI, or related field Portfolio demonstrating design thinking and user-centered work Exposure to usability testing or research support activities Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to see below or apply directly through this listing.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Product Designer (UX/UI) Location: London - 2 days onsite Contract: 6 months contract Rate: 550 inside umbrella What you'll be doing This role is within a team of designers, researchers, content specialists and data analysts, working together to design and deliver high quality, user-centred mobile experiences. This is a mobile first project, with some responsibility for supporting web & browser journeys. As a Product Designer, it'll be your role to: Deliver high quality visual and interaction design across the mobile app Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step through wireframing, journey mapping, prototyping, and delivery-ready screens Balance business requirements with user needs - you'll work with user researchers to gather evidence & rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Bring designs to life at different levels of fidelity through prototyping software (primarily Figma) Work confidently within an established central design system, creatively using components to figure out the right balance of content and UI (User Interface) elements on screen Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience Deliver finalised designs on Figma annotated and ready for development, and work closely with developers and engineers to build and launch experiences live in the app Continually iterate & improve designs and experiences based on regular performance data and feedback from customers using the app Advocate customer inclusion - what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities What we're looking for We're looking for someone who can work collaboratively alongside a full product, design & engineering team and take full ownership of their design output. They'll be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. Demonstrable experience across both User Experience (UX) and Visual Design Proven digital design experience (preferably mobile app design experience) Strong Figma skills Excellent prototyping skills for digital experiences in both low and high fidelity, which can be understood clearly by internal customers and development teams Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers Ability to interpret data and insights from quantitative and qualitative research, and how this informs the design process Familiarity working in a complex landscape - ideally, you'll have experience in financial services or a similar complex industry A collaborative mindset to work closely and quickly with a multi-disciplinary team Strong ability to see designs through to delivery - communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities Strong advocacy of customer inclusivity and accessibility Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Role: Senior Interaction Designer Location: Newport (Hybrid) Salary: Up to £53k 28.9% Pension The Opportunity Yolk Recruitment are excited to be working with an innovation-driven civil service organisation as they journey through an incredible digital transformation whilst prioritising forward thinking and excellent digital practices. Alongside this, they pride themselves on being a Stonewall Diversity Champion, which means they are part of Britain's leading best-practice employers' forum for sexual orientation and gender identity equality, diversity and inclusion. This role involves designing user-centred public services at scale within multi-disciplinary teams aligning with GDS. Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. Key Responsibilities Design user-centred services: Collaborate within agile, multidisciplinary teams to design and deliver solutions for complex transformation programmes. Contribute to user research, create prototypes, and design seamless user journeys across multiple channels, using evidence and data to inform decisions. Champion design quality: Promote consistent, high-quality user experiences by applying best practices, reusable design patterns, and established standards. Ensure all designs meet accessibility, legal, and security requirements. Support and develop others: Provide coaching, mentoring, and guidance to designers, supporting their professional growth and maintaining high standards of design delivery. Essential Criteria Proven experience working in agile, multidisciplinary teams, delivering iterative design solutions. Strong background in designing accessible, user-centred services across multiple platforms. Ability to produce key design artefacts such as user flows, service blueprints, and site maps. Proficiency in prototyping tools (e.g. Figma or similar) to create and test high-fidelity designs. Experience conducting usability testing, independently or alongside research specialists. Familiarity with established design systems and standards, with the ability to contribute improvements. Experience leading or contributing to design communities of practice. Demonstrated ability to mentor and support other designers. Think this one's for you If you think this Senior Interaction Designer opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Unity Developer £40,000 - £45,000 depending on experience + Company Benefits Haverhill, Suffolk Bring digital characters to life with clean code, smart systems and proper technical thinking. This growing creative technology studio is looking for a Unity Developer to help build high-quality conversational avatar experiences. The work sits at the point where realtime development, character interaction, AI and user experience all meet. You'll be creating and maintaining the Unity components, scripts and systems that make digital characters feel responsive, reliable and accessible. This is not just about making something look good on screen. It is about building the technical foundations that allow users to interact with AI-led characters in a smooth, believable and consistent way. You'll work closely with artists, designers, animators, developers and QA to turn creative ideas into robust technical delivery. What you'll be doing Building and maintaining Unity components, scripts and plugins for conversational avatar experiences Writing clean, efficient and reliable C# code across interaction systems, mechanics and realtime features Translating creative and design requirements into clear technical specifications Optimising code and assets for performance, memory usage and a smooth user experience What you'll need to bring At least 3 years' professional experience as a Unity Developer Strong Unity 3D and C# development skills, with a good understanding of object-oriented programming Experience with scripting, physics, interaction systems or realtime mechanics Strong problem-solving, debugging and collaboration skills The technical bits they'd love to see Experience with performance optimisation, memory usage and reliable build quality Version control experience, ideally PlasticSCM or GitHub Good knowledge of mathematics and algorithms relevant to realtime development Exposure to C#, Python, Jira, technical animation, rigging, skinning or scripting would all be useful The business They're building immersive digital products with a strong focus on character-led experiences, AI, accessibility and responsible innovation. The team is collaborative, creative and technical, so they're looking for someone who can work well across disciplines and take ownership of the code that brings these avatars to life. If you're a Unity Developer who wants to use your skills on realistic, interactive digital humans rather than traditional gaming projects, this could be a very interesting move.

Are you an UX Engineer / Researcher looking for your next opportunity? If so, Expleo have an opportunity for you! We are seeking a practical and hands-on UX Engineers and Researchers with a passion for testing and digital interaction. One of the world's largest automotive manufacturers, is currently recruiting for Automotive UX Engineer / Researchers, to help them develop unique and innovative vehicles. You will support delivery of user testing across our digital in vehicle experiences, working across virtual reality, static simulators and functional prototypes. Based in Warwickshire, you will be supporting, a dedicated and multidisciplinary design and research team, on a contract basis. Responsibilities of the UX Engineer / Research roles include: Plan and execute UX testing activities across vehicles, simulators and digital prototypes Planning, running and analysing research Work closely with designers and product teams to define research needs and translate findings into clear recommendation Manage testing logistics and ensure high standards of research quality Identify usability issues and make recommendation Record and communicate findings from user studies Contribute to the creation of benchmarking and user profile Qualifications and skills required for the UX Engineer / Research positions include: Degree in a relevant subject matter or equivalent industry experience Skilled in conducting Automotive usability studies and user testing Proficiency with Maze and common research tools Knowledge of user-centred design and interaction Experience in testing physical, digital and immersive prototypes Knowledge of simulators or immersive testing environments is desirable Confident in testing physical, digital and immersive prototypes Background within automotive UX or human machine interaction Full UK driving licence PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of UX Engineer / Researcher or require further information, please contact: Jacquie Linton (phone number removed) (url removed)

Job Title: Proclaim Developer Location: Sharston, M22 4SN Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours: Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: - Hybrid working - Remote or hybrid working available - 23 days of holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.