About The Role This is an opportunity to lead a well-established and ambitious corporate partnerships team with some exceptional high-profile relationships and shape the future of a portfolio to deliver long-term strategic value. As Corporate Partnerships Lead, you ll oversee a talented team of Corporate Partnerships Managers, driving performance across a varied portfolio while helping to define the next phase of growth. This is a role for someone who thrives in leadership, enjoys working at pace and knows how to balance strategic thinking with strong commercial instinct and relationship management. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. We re looking for an experienced corporate fundraising leader who can bring clarity, direction and energy to a high-performing team. You ll be confident leading complex partnerships, supporting senior level negotiations and developing growth strategies that strengthen existing relationships while creating new opportunities. Alongside managing and coaching your team, you ll work closely with stakeholders across fundraising, marketing, services and legal, ensuring partnership activity is collaborative, well-executed and aligned to wider organisational priorities. You ll also play a key role in embedding new processes and ways of working, helping the team evolve and continue to deliver exceptional results in an increasingly competitive fundraising landscape. This role would suit someone who is commercially aware, highly organised and motivated by building partnerships that are strategic, creative and sustainable. You ll need strong leadership capability, experience managing high value corporate accounts and the confidence to influence at senior level both internally and externally. In return, you ll join a forward-thinking and supportive fundraising environment where your expertise will be valued, your ideas welcomed and your leadership will directly shape the future success of the corporate partnerships team. Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Jun 17, 2026
Full time
About The Role This is an opportunity to lead a well-established and ambitious corporate partnerships team with some exceptional high-profile relationships and shape the future of a portfolio to deliver long-term strategic value. As Corporate Partnerships Lead, you ll oversee a talented team of Corporate Partnerships Managers, driving performance across a varied portfolio while helping to define the next phase of growth. This is a role for someone who thrives in leadership, enjoys working at pace and knows how to balance strategic thinking with strong commercial instinct and relationship management. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. We re looking for an experienced corporate fundraising leader who can bring clarity, direction and energy to a high-performing team. You ll be confident leading complex partnerships, supporting senior level negotiations and developing growth strategies that strengthen existing relationships while creating new opportunities. Alongside managing and coaching your team, you ll work closely with stakeholders across fundraising, marketing, services and legal, ensuring partnership activity is collaborative, well-executed and aligned to wider organisational priorities. You ll also play a key role in embedding new processes and ways of working, helping the team evolve and continue to deliver exceptional results in an increasingly competitive fundraising landscape. This role would suit someone who is commercially aware, highly organised and motivated by building partnerships that are strategic, creative and sustainable. You ll need strong leadership capability, experience managing high value corporate accounts and the confidence to influence at senior level both internally and externally. In return, you ll join a forward-thinking and supportive fundraising environment where your expertise will be valued, your ideas welcomed and your leadership will directly shape the future success of the corporate partnerships team. Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Role This is a senior leadership role at the heart of our mass fundraising acquisition activity, responsible for shaping how new supporters are brought into the organisation and how we turn early engagement into long term relationships. You ll lead across multiple channels including digital, TV, face to face and broader campaign activity, making sure everything is joined up, commercially strong, and working towards clear growth outcomes. The role is about creating clarity in complexity bringing structure, focus and consistency to how we attract and convert new supporters at scale. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You ll define and drive acquisition strategy, making confident decisions on where to invest, what to prioritise, and how to improve performance across campaigns and channels. Working closely with colleagues across product, planning, digital, brand and fundraising, you ll ensure activity is insight-led, consistent and commercially effective. Alongside this, you ll lead and develop a team of acquisition managers and officers, creating structure, focus and the right environment for strong performance. What we re looking for from you Lead and shape multi-channel acquisition strategy across mass fundraising, driving growth and income Set clear direction on investment, priorities and performance across campaigns and channels Work closely with product, planning, digital, brand and fundraising teams to align activity and supporter journeys Lead, develop and support a team of acquisition managers and officers to deliver strong performance Use insight, data and commercial judgement to improve decision-making and campaign effectiveness Build strong stakeholder and agency relationships to deliver joined-up, high-impact work Manage budgets and resources effectively to ensure value and impact You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Jun 17, 2026
Full time
About The Role This is a senior leadership role at the heart of our mass fundraising acquisition activity, responsible for shaping how new supporters are brought into the organisation and how we turn early engagement into long term relationships. You ll lead across multiple channels including digital, TV, face to face and broader campaign activity, making sure everything is joined up, commercially strong, and working towards clear growth outcomes. The role is about creating clarity in complexity bringing structure, focus and consistency to how we attract and convert new supporters at scale. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You ll define and drive acquisition strategy, making confident decisions on where to invest, what to prioritise, and how to improve performance across campaigns and channels. Working closely with colleagues across product, planning, digital, brand and fundraising, you ll ensure activity is insight-led, consistent and commercially effective. Alongside this, you ll lead and develop a team of acquisition managers and officers, creating structure, focus and the right environment for strong performance. What we re looking for from you Lead and shape multi-channel acquisition strategy across mass fundraising, driving growth and income Set clear direction on investment, priorities and performance across campaigns and channels Work closely with product, planning, digital, brand and fundraising teams to align activity and supporter journeys Lead, develop and support a team of acquisition managers and officers to deliver strong performance Use insight, data and commercial judgement to improve decision-making and campaign effectiveness Build strong stakeholder and agency relationships to deliver joined-up, high-impact work Manage budgets and resources effectively to ensure value and impact You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Role This is a pivotal leadership role sitting at the heart of one of the most important long-term income streams in the organisation. As Senior Legacy Marketing Manager, you will shape how thousands of supporters connect with us in a meaningful way, turning interest and intent into enduring legacy commitments. This is not just about communications, it s about building trust, relevance and emotional connection at scale, ensuring every touchpoint reflects the values, purpose and ambition of the organisation. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You will lead a high-performing Legacy Marketing team to design and deliver intelligent, insight led supporter journeys that feel personal even at scale. Working closely with colleagues across Legacy Administration, Planning, Acquisition, Brand and wider Fundraising, you will bring coherence to how we engage legacy audiences, ensuring our messaging, experiences and channels work together to maximise impact. This is a role for someone who can see the bigger picture but is equally confident getting into the detail of campaign performance, audience insight and creative execution to continually refine and improve results. Just as importantly, you will be a confident and collaborative leader who knows how to bring people with them. You will set clear direction, coach and develop your team, and create an environment where ideas, challenge and innovation are encouraged. With responsibility for shaping strategy, influencing senior stakeholders and helping to future proof legacy growth, this role offers the opportunity to make a genuine and lasting difference, both to the organisation s income and to the experience of every supporter who chooses to leave a legacy. Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Jun 17, 2026
Full time
About The Role This is a pivotal leadership role sitting at the heart of one of the most important long-term income streams in the organisation. As Senior Legacy Marketing Manager, you will shape how thousands of supporters connect with us in a meaningful way, turning interest and intent into enduring legacy commitments. This is not just about communications, it s about building trust, relevance and emotional connection at scale, ensuring every touchpoint reflects the values, purpose and ambition of the organisation. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You will lead a high-performing Legacy Marketing team to design and deliver intelligent, insight led supporter journeys that feel personal even at scale. Working closely with colleagues across Legacy Administration, Planning, Acquisition, Brand and wider Fundraising, you will bring coherence to how we engage legacy audiences, ensuring our messaging, experiences and channels work together to maximise impact. This is a role for someone who can see the bigger picture but is equally confident getting into the detail of campaign performance, audience insight and creative execution to continually refine and improve results. Just as importantly, you will be a confident and collaborative leader who knows how to bring people with them. You will set clear direction, coach and develop your team, and create an environment where ideas, challenge and innovation are encouraged. With responsibility for shaping strategy, influencing senior stakeholders and helping to future proof legacy growth, this role offers the opportunity to make a genuine and lasting difference, both to the organisation s income and to the experience of every supporter who chooses to leave a legacy. Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Role This is a brilliant opportunity for a senior fundraising leader who knows how to turn supporter engagement into long term growth. You ll lead the strategy for one of the biggest and most valuable areas of our fundraising programme, shaping how we build stronger relationships with supporters beyond their first year with us. Working across large-scale, multi-channel campaigns and journeys, you ll use insight, creativity and audience understanding to deliver communications that feel connected, relevant and commercially strong. This is a role for someone who enjoys balancing strategic thinking with delivery, can see the bigger picture, and knows how to bring teams and stakeholders with them. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You ll lead and develop a talented Growth team, working closely with senior colleagues across Acquisition, Planning, Brand, Data and Product Strategy to create joined-up supporter experiences that drive engagement and income growth over time. We re looking for someone who is confident leading in a fast-moving environment, comfortable challenging ways of working and experienced in managing complex programmes with multiple priorities. You ll have the credibility to influence at senior level, the ability to use data and insight to shape decisions, and a strong understanding of what makes fundraising communications perform at scale. What we are looking for: Significant experience developing and delivering mass fundraising or customer communication strategies within a large, complex organisation A strong track record of leading high-performing teams through change, growth and evolving ways of working Experience using data, audience insight and testing to improve supporter journeys and long-term value Excellent stakeholder management skills with the confidence to influence, collaborate and challenge constructively Strong commercial awareness, budgeting experience and the ability to manage large-scale fundraising activity strategically Someone who combines creativity with operational thinking and enjoys building ambitious plans that deliver results Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Jun 17, 2026
Full time
About The Role This is a brilliant opportunity for a senior fundraising leader who knows how to turn supporter engagement into long term growth. You ll lead the strategy for one of the biggest and most valuable areas of our fundraising programme, shaping how we build stronger relationships with supporters beyond their first year with us. Working across large-scale, multi-channel campaigns and journeys, you ll use insight, creativity and audience understanding to deliver communications that feel connected, relevant and commercially strong. This is a role for someone who enjoys balancing strategic thinking with delivery, can see the bigger picture, and knows how to bring teams and stakeholders with them. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You ll lead and develop a talented Growth team, working closely with senior colleagues across Acquisition, Planning, Brand, Data and Product Strategy to create joined-up supporter experiences that drive engagement and income growth over time. We re looking for someone who is confident leading in a fast-moving environment, comfortable challenging ways of working and experienced in managing complex programmes with multiple priorities. You ll have the credibility to influence at senior level, the ability to use data and insight to shape decisions, and a strong understanding of what makes fundraising communications perform at scale. What we are looking for: Significant experience developing and delivering mass fundraising or customer communication strategies within a large, complex organisation A strong track record of leading high-performing teams through change, growth and evolving ways of working Experience using data, audience insight and testing to improve supporter journeys and long-term value Excellent stakeholder management skills with the confidence to influence, collaborate and challenge constructively Strong commercial awareness, budgeting experience and the ability to manage large-scale fundraising activity strategically Someone who combines creativity with operational thinking and enjoys building ambitious plans that deliver results Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Role As Welcome Manager, you ll join a newly shaped Individual Giving team at the Royal British Legion in a role that sits right at the centre of supporter engagement. You ll be responsible for delivering high quality welcome journeys and campaigns that introduce new supporters to RBL in a compelling, engaging and well-timed way. Working across acquisition and development, you ll help create a seamless supporter experience that builds long term engagement from the very first interaction. This is a role for someone who enjoys combining creativity, planning and audience insight to deliver campaigns that genuinely perform. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Working closely with the Senior Welcome Manager, internal teams and agency partners, you ll take ownership of delivering multi-channel communications that are strategically aligned, insight led and commercially focused. You ll be managing multiple campaigns and projects at pace, ensuring activity is effectively planned, delivered on time and continuously optimised through testing, reporting and performance analysis. You ll also play an important role in building strong relationships across fundraising, particularly with data, planning and product strategy teams, helping to ensure campaigns are connected, targeted and delivering the best possible supporter experience. We re looking for someone with experience delivering supporter journeys or large-scale marketing campaigns within a fundraising or customer focused environment, who is confident managing stakeholders and working collaboratively across complex teams. You ll need strong organisational skills, an eye for detail and the ability to balance creativity with process and performance. This role would suit someone who enjoys working in a fast moving environment, is confident using audience insight and campaign data to shape activity, and wants to be part of a team focused on building smarter, more effective supporter communications. Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Jun 17, 2026
Full time
About The Role As Welcome Manager, you ll join a newly shaped Individual Giving team at the Royal British Legion in a role that sits right at the centre of supporter engagement. You ll be responsible for delivering high quality welcome journeys and campaigns that introduce new supporters to RBL in a compelling, engaging and well-timed way. Working across acquisition and development, you ll help create a seamless supporter experience that builds long term engagement from the very first interaction. This is a role for someone who enjoys combining creativity, planning and audience insight to deliver campaigns that genuinely perform. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Working closely with the Senior Welcome Manager, internal teams and agency partners, you ll take ownership of delivering multi-channel communications that are strategically aligned, insight led and commercially focused. You ll be managing multiple campaigns and projects at pace, ensuring activity is effectively planned, delivered on time and continuously optimised through testing, reporting and performance analysis. You ll also play an important role in building strong relationships across fundraising, particularly with data, planning and product strategy teams, helping to ensure campaigns are connected, targeted and delivering the best possible supporter experience. We re looking for someone with experience delivering supporter journeys or large-scale marketing campaigns within a fundraising or customer focused environment, who is confident managing stakeholders and working collaboratively across complex teams. You ll need strong organisational skills, an eye for detail and the ability to balance creativity with process and performance. This role would suit someone who enjoys working in a fast moving environment, is confident using audience insight and campaign data to shape activity, and wants to be part of a team focused on building smarter, more effective supporter communications. Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Role This is a key senior role within Acquisition and Development, leading the strategy for one of the largest and most valuable areas of fundraising income. As Senior Retention Manager, you ll take ownership of how supporters are engaged beyond their first year, creating joined-up communication journeys that strengthen loyalty, improve supporter experience and maximise long-term value. Working closely with Acquisition, Welcome, Growth and Planning teams, you ll help shape a more connected and commercially focused approach to supporter engagement across the full fundraising journey. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. We re looking for someone who combines strategic thinking with strong operational delivery. You ll understand how to build and optimise large-scale retention programmes using audience insight, data, creative and testing to improve performance. This is a highly collaborative leadership role where you ll influence senior stakeholders, lead and develop a growing team, and help drive new ways of working across Fundraising. What we are looking for: Proven experience leading retention, CRM or mass fundraising strategies at scale A confident and collaborative leader who can develop high-performing teams and influence senior stakeholders Strong commercial awareness, with the ability to use insight, data and audience understanding to drive engagement and long-term income growth Experience developing multi-channel supporter journeys and communications that improve engagement and retention performance Someone comfortable working in a fast-paced environment, managing priorities and helping shape new ways of working across fundraising Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Jun 17, 2026
Full time
About The Role This is a key senior role within Acquisition and Development, leading the strategy for one of the largest and most valuable areas of fundraising income. As Senior Retention Manager, you ll take ownership of how supporters are engaged beyond their first year, creating joined-up communication journeys that strengthen loyalty, improve supporter experience and maximise long-term value. Working closely with Acquisition, Welcome, Growth and Planning teams, you ll help shape a more connected and commercially focused approach to supporter engagement across the full fundraising journey. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. We re looking for someone who combines strategic thinking with strong operational delivery. You ll understand how to build and optimise large-scale retention programmes using audience insight, data, creative and testing to improve performance. This is a highly collaborative leadership role where you ll influence senior stakeholders, lead and develop a growing team, and help drive new ways of working across Fundraising. What we are looking for: Proven experience leading retention, CRM or mass fundraising strategies at scale A confident and collaborative leader who can develop high-performing teams and influence senior stakeholders Strong commercial awareness, with the ability to use insight, data and audience understanding to drive engagement and long-term income growth Experience developing multi-channel supporter journeys and communications that improve engagement and retention performance Someone comfortable working in a fast-paced environment, managing priorities and helping shape new ways of working across fundraising Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
ETO is recruiting a dynamic fundraiser, strategist, team-builder and opera lover. This senior role will work closely with ETO's CEO and Artistic Director, leading on all fundraising and on supporting a high-achieving and happy Development team. We are seeking an experienced, creative and self-motivated individual with the skills and passion to sustain and increase ETO's fundraised income and maintain and develop our crucial relationship with Arts Council England. ETO is part of ACE's National Portfolio, receiving £2.24M in the 26/27 NPO funding extension period. The Head of Development will hold a key position within ETO's senior management team working closely with the Executive Director and the CEO and Artistic Director. They will lead the work of the Development department, managing a Philanthropy Officer who works with our individual supporters, a Development Manager whose work focuses on Trusts & Foundations and our NPO grant, a Trusts & Foundations Officer, and a part-time Corporate Partnerships & Philanthropy Manager. The Head of Development will be a key part of ETO's management team, with vital responsibilities for income generation, strategic planning and organisational culture. We particularly encourage applications from disabled people and people from global majority backgrounds, as these groups are currently under-represented in the cultural sector.
Jun 17, 2026
Full time
ETO is recruiting a dynamic fundraiser, strategist, team-builder and opera lover. This senior role will work closely with ETO's CEO and Artistic Director, leading on all fundraising and on supporting a high-achieving and happy Development team. We are seeking an experienced, creative and self-motivated individual with the skills and passion to sustain and increase ETO's fundraised income and maintain and develop our crucial relationship with Arts Council England. ETO is part of ACE's National Portfolio, receiving £2.24M in the 26/27 NPO funding extension period. The Head of Development will hold a key position within ETO's senior management team working closely with the Executive Director and the CEO and Artistic Director. They will lead the work of the Development department, managing a Philanthropy Officer who works with our individual supporters, a Development Manager whose work focuses on Trusts & Foundations and our NPO grant, a Trusts & Foundations Officer, and a part-time Corporate Partnerships & Philanthropy Manager. The Head of Development will be a key part of ETO's management team, with vital responsibilities for income generation, strategic planning and organisational culture. We particularly encourage applications from disabled people and people from global majority backgrounds, as these groups are currently under-represented in the cultural sector.
Our client, a community development charity, is seeking an experienced Chief Delivery Officer to join its Executive Team. In this pivotal leadership role, you will oversee the delivery of Young People's Services, Family Services, and Wellbeing Programmes, ensuring managers are empowered to deliver high-quality, impactful services that consistently exceed funder expectations. Responsibilities Lead all delivery departments across the charity, working collaboratively with support services and inspiring high-performing operational teams. Build and maintain strong relationships with funders, partners, and stakeholders across all service areas, while identifying and developing new opportunities for growth, innovation, fundraising, corporate partnerships, and volunteering initiatives. Where required, provide direct programme leadership, including line management responsibilities and stakeholder engagement. Ensure managers effectively monitor contract performance, service outcomes, and staff caseloads to maximise impact, efficiency, and staff development. Drive a culture of continuous improvement, accountability, and excellence across all delivery functions. About You A minimum of five years' experience in a senior management role, leading programmes, managing teams, overseeing budgets, and reporting to stakeholders. Significant experience within youth services, family support, community development, and/or service delivery environments. Proven experience managing budgets in excess of £1 million. Demonstrable success in leading multiple teams to achieve KPIs while embedding organisational values, vision, and mission throughout service delivery. This is an outstanding opportunity for a strategic and inspirational leader who is passionate about improving outcomes for young people, families, and communities. You will combine strong operational expertise with a collaborative leadership style and a genuine commitment to delivering meaningful social impact. Please contact Langton N4P charity recruitment specialists for further information on this position.
Jun 16, 2026
Full time
Our client, a community development charity, is seeking an experienced Chief Delivery Officer to join its Executive Team. In this pivotal leadership role, you will oversee the delivery of Young People's Services, Family Services, and Wellbeing Programmes, ensuring managers are empowered to deliver high-quality, impactful services that consistently exceed funder expectations. Responsibilities Lead all delivery departments across the charity, working collaboratively with support services and inspiring high-performing operational teams. Build and maintain strong relationships with funders, partners, and stakeholders across all service areas, while identifying and developing new opportunities for growth, innovation, fundraising, corporate partnerships, and volunteering initiatives. Where required, provide direct programme leadership, including line management responsibilities and stakeholder engagement. Ensure managers effectively monitor contract performance, service outcomes, and staff caseloads to maximise impact, efficiency, and staff development. Drive a culture of continuous improvement, accountability, and excellence across all delivery functions. About You A minimum of five years' experience in a senior management role, leading programmes, managing teams, overseeing budgets, and reporting to stakeholders. Significant experience within youth services, family support, community development, and/or service delivery environments. Proven experience managing budgets in excess of £1 million. Demonstrable success in leading multiple teams to achieve KPIs while embedding organisational values, vision, and mission throughout service delivery. This is an outstanding opportunity for a strategic and inspirational leader who is passionate about improving outcomes for young people, families, and communities. You will combine strong operational expertise with a collaborative leadership style and a genuine commitment to delivering meaningful social impact. Please contact Langton N4P charity recruitment specialists for further information on this position.
Prospectus is delighted to be supporting our client with the recruitment of a Fund Development Officer. The organisation brings together local donors with voluntary and community organisations to enable positive, sustainable change across Surrey. Through long-term partnerships, insight-led philanthropy and community investment, the foundation helps donors achieve their charitable goals while directing funding where it can make the greatest difference. This role is offered on a permanent basis, on a full/part time or flexible basis. The salary is £24,000-£29,000, depending on experience. The role is hybrid, with staff attending the Woking office on Mondays and working remotely on other days (with occasional evening/weekend commitments for events, with time off in lieu). As the Fund Development Officer, you will work closely with the Fund Development Manager and wider Partnerships/Development colleagues to support a relationship-led income programme. You will help to grow and steward a portfolio of donors and fundholders, strengthening engagement across corporates, professional advisors, and Trusts & Foundations. You'll play a key role in prospect research, meeting and event administration, and producing donor-facing communications (including newsletters, social content and impact reporting) that showcase the impact of giving across Surrey. To be successful in this role, you will be highly organised, detail-focused and confident juggling competing priorities in a busy, professional environment. You will bring strong communication and interpersonal skills, excellent IT capability (Word, Excel, PowerPoint and databases/CRMs), and some experience in fundraising, philanthropy or the charity sector. You'll be motivated by community impact, comfortable building rapport with a wide range of stakeholders (from grassroots groups to senior professional advisors and corporate partners), and interested in developing a long-term career in the not-for-profit sector. To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
Jun 16, 2026
Full time
Prospectus is delighted to be supporting our client with the recruitment of a Fund Development Officer. The organisation brings together local donors with voluntary and community organisations to enable positive, sustainable change across Surrey. Through long-term partnerships, insight-led philanthropy and community investment, the foundation helps donors achieve their charitable goals while directing funding where it can make the greatest difference. This role is offered on a permanent basis, on a full/part time or flexible basis. The salary is £24,000-£29,000, depending on experience. The role is hybrid, with staff attending the Woking office on Mondays and working remotely on other days (with occasional evening/weekend commitments for events, with time off in lieu). As the Fund Development Officer, you will work closely with the Fund Development Manager and wider Partnerships/Development colleagues to support a relationship-led income programme. You will help to grow and steward a portfolio of donors and fundholders, strengthening engagement across corporates, professional advisors, and Trusts & Foundations. You'll play a key role in prospect research, meeting and event administration, and producing donor-facing communications (including newsletters, social content and impact reporting) that showcase the impact of giving across Surrey. To be successful in this role, you will be highly organised, detail-focused and confident juggling competing priorities in a busy, professional environment. You will bring strong communication and interpersonal skills, excellent IT capability (Word, Excel, PowerPoint and databases/CRMs), and some experience in fundraising, philanthropy or the charity sector. You'll be motivated by community impact, comfortable building rapport with a wide range of stakeholders (from grassroots groups to senior professional advisors and corporate partners), and interested in developing a long-term career in the not-for-profit sector. To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
Reporting to: Chief Programs and Partnerships Officer (CPPO) Responsible for: Global Business Development Unit Salary: Competitive Hours: Full-time, Monday to Friday Contract: Permanent/open-ended Location: US, UK, Germany, Nigeria, Iraq (Hybrid or remote working dependent on location) Safeguarding level 1 Contact with vulnerable adults or children Women for Women International (WfWI) invests where inequality is greatest by helping women who are forgotten - the women survivors of war and conflict. In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International's Stronger Women, Stronger Nations Programme. Here support networks are formed, women are equipped with the skills to earn an income and save, and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over half a million women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. The Role The Global Director of Business Development drives Women for Women International's institutional fundraising strategy, focusing on securing restricted support from governments, multilateral agencies, and private foundations. This position is responsible and accountable for setting and achieving global business development targets. The role provides overarching direction for global proposal development, strategic donor engagement, and partnership cultivation. By offering strategic input into program design, grant management, and reporting, the Director strengthens the competitiveness of WfWI's funding efforts and supports long-term donor retention. Through direct engagement with donors and close collaboration with Communications, Policy, Advocacy, and key technical teams, this role elevates the visibility of WfWI's impact and advances programmatic partnerships that position the organization as a preferred partner for work with women survivors of conflict. As a senior leader within both the Global Programs Unit and the Global Revenue Leadership Team, the Global Director of Business Development ensures strong alignment and coordination across Country Offices, Regional Hubs and Global Support Center functions to secure and steward complex grants tied to WfWI's 2030 strategy and Global Revenue Strategy. The role oversees strategic partnerships, donor mapping, and pipeline development across regions and technical areas, ensuring cohesive organizational approaches to growth in partnership with Regional Directors. Within the Global Revenue Team, the Director collaborates with leaders of other high value revenue streams and Regional Directors to effectively allocate resources and drive collective revenue targets. This includes guiding Business Development Unit staff who may support corporate or major donor proposals and working closely with the Directors of Corporates and Development to align staffing and stewardship for corporates, trusts, and foundations. This role calls for a collaborative and entrepreneurial mindset, with the ability to balance strategic thinking and execution. As a pivotal position, it requires strong leadership to guide a proactive team and effectively manage conflict. This is an exciting opportunity for an experienced institutional fundraising leader who is energised by building partnerships, navigating complexity, and unlocking new opportunities across regions and technical areas. What you'll do Strategic leadership - You will shape and lead WfWI's global institutional funding strategy, ensuring it reflects organisational priorities and regional realities. As part of the Global Revenue Team, you will help drive the organisation wide revenue strategy and identify opportunities for growth in new and existing markets, including regions where WfWI does not yet have a presence. External engagement - You will represent WfWI externally, building and nurturing relationships as well as identifying partnership opportunities that enhance our competitiveness and visibility in the fundraising space. Revenue Growth & Pipeline Management - You will manage the global pipeline, working with regional teams to track opportunities and ensure timely, coordinated submissions. Team leadership - You will lead and mentor a global team of business development professionals, fostering a culture of collaboration, learning, and excellence. Planning, Budgeting & Governance - You will lead annual planning and revenue forecasting for the Business Development Unit, contribute to organisational leadership forums, and report regularly to WfWI's International Board, UK Trustees, German Supervisory Board, and US Board of Advisors. Operational Oversight - You will oversee donor intelligence systems and CRM processes, ensuring accurate pipeline tracking and forecasting. You will work closely with Finance and Programs to ensure budgets are realistic and compliant, and you will uphold safeguarding and ethical fundraising principles across all institutional funding efforts. Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities, and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties. Requirements All criteria marked (A) for Application must be addressed in a cover letter. Required: Located in Germany, Iraq, Nigeria, UK or US with the existing right to work. (A) Proven track record of successfully achieving multi-million USD awards, increasing annual income by at least USD 5M a year in new business. (A) At least 10 years of experience in institutional fundraising, with a strong record of securing government, foundation, and multilateral grants in Africa, Europe, UK and the USA. (A) Extensive experience managing donor relationships across geographies. (A) Strong experience in developing complex, multi-country and multi-year proposals, with excellent writing, budgeting, and compliance skills for restricted funding. (A) Demonstrated leadership of teams and cross-cultural management capabilities. Passionate about working in partnership internally to achieve results through knowledge-sharing at both the country, regional and global level. (A) High levels of self-awareness and strong conflict management skills. Strong analytical, planning, and CRM (Salesforce preferred) proficiency. Commitment to WfWI's mission and values, with familiarity with global gender, development, or humanitarian sectors. In addition to fluent written and spoken English, competency in a second language spoken in a region where we work (French, Arabic, Dari, German, Swahili etc.) Preferred: Experience working directly with or in Program Country teams. Deep understanding of women's rights, gender equality, and conflict-affected contexts. Proven success in consortium-based proposals or strategic partnerships. Multi-lingual or regional expertise in conflict-affected settings. Physical Demands May require international travel, occasional evening/weekend work, extended screen time, and participation in remote meetings across time zones. All our staff are required to adhere to WfWI's Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive. To learn more about the power of women for women, visit womenforwomen.org or follow on social media. How to apply You will need to submit a CV and cover letter. The cover letter must address all the criteria above marked (A) for Application and state your location and existing right to work there. Failure to address the criteria in the covering letter will result in your application being disregarded. Please let us know if you will need reasonable adjustments to access the application process. Note about use of AI Whilst we're not against the use of AI to support our work, if you do decide to use AI to help with your application, please make sure you still personalise your answers. It's important for us to have a real insight into your unique skills and experience in order to make an informed shortlisting decision. The closing date for applications is Sunday 28 June 2026 at 23.59 GMT You will have an opportunity to attend a Q&A on Thursday, 18 June 2026. If you are interested in attending, please contact our HR team at . 1st Interview will be online week commencing Monday 20 July 2026. 2nd Interview will be online week commencing Monday 27 July 2026.
Jun 13, 2026
Full time
Reporting to: Chief Programs and Partnerships Officer (CPPO) Responsible for: Global Business Development Unit Salary: Competitive Hours: Full-time, Monday to Friday Contract: Permanent/open-ended Location: US, UK, Germany, Nigeria, Iraq (Hybrid or remote working dependent on location) Safeguarding level 1 Contact with vulnerable adults or children Women for Women International (WfWI) invests where inequality is greatest by helping women who are forgotten - the women survivors of war and conflict. In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International's Stronger Women, Stronger Nations Programme. Here support networks are formed, women are equipped with the skills to earn an income and save, and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over half a million women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. The Role The Global Director of Business Development drives Women for Women International's institutional fundraising strategy, focusing on securing restricted support from governments, multilateral agencies, and private foundations. This position is responsible and accountable for setting and achieving global business development targets. The role provides overarching direction for global proposal development, strategic donor engagement, and partnership cultivation. By offering strategic input into program design, grant management, and reporting, the Director strengthens the competitiveness of WfWI's funding efforts and supports long-term donor retention. Through direct engagement with donors and close collaboration with Communications, Policy, Advocacy, and key technical teams, this role elevates the visibility of WfWI's impact and advances programmatic partnerships that position the organization as a preferred partner for work with women survivors of conflict. As a senior leader within both the Global Programs Unit and the Global Revenue Leadership Team, the Global Director of Business Development ensures strong alignment and coordination across Country Offices, Regional Hubs and Global Support Center functions to secure and steward complex grants tied to WfWI's 2030 strategy and Global Revenue Strategy. The role oversees strategic partnerships, donor mapping, and pipeline development across regions and technical areas, ensuring cohesive organizational approaches to growth in partnership with Regional Directors. Within the Global Revenue Team, the Director collaborates with leaders of other high value revenue streams and Regional Directors to effectively allocate resources and drive collective revenue targets. This includes guiding Business Development Unit staff who may support corporate or major donor proposals and working closely with the Directors of Corporates and Development to align staffing and stewardship for corporates, trusts, and foundations. This role calls for a collaborative and entrepreneurial mindset, with the ability to balance strategic thinking and execution. As a pivotal position, it requires strong leadership to guide a proactive team and effectively manage conflict. This is an exciting opportunity for an experienced institutional fundraising leader who is energised by building partnerships, navigating complexity, and unlocking new opportunities across regions and technical areas. What you'll do Strategic leadership - You will shape and lead WfWI's global institutional funding strategy, ensuring it reflects organisational priorities and regional realities. As part of the Global Revenue Team, you will help drive the organisation wide revenue strategy and identify opportunities for growth in new and existing markets, including regions where WfWI does not yet have a presence. External engagement - You will represent WfWI externally, building and nurturing relationships as well as identifying partnership opportunities that enhance our competitiveness and visibility in the fundraising space. Revenue Growth & Pipeline Management - You will manage the global pipeline, working with regional teams to track opportunities and ensure timely, coordinated submissions. Team leadership - You will lead and mentor a global team of business development professionals, fostering a culture of collaboration, learning, and excellence. Planning, Budgeting & Governance - You will lead annual planning and revenue forecasting for the Business Development Unit, contribute to organisational leadership forums, and report regularly to WfWI's International Board, UK Trustees, German Supervisory Board, and US Board of Advisors. Operational Oversight - You will oversee donor intelligence systems and CRM processes, ensuring accurate pipeline tracking and forecasting. You will work closely with Finance and Programs to ensure budgets are realistic and compliant, and you will uphold safeguarding and ethical fundraising principles across all institutional funding efforts. Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities, and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties. Requirements All criteria marked (A) for Application must be addressed in a cover letter. Required: Located in Germany, Iraq, Nigeria, UK or US with the existing right to work. (A) Proven track record of successfully achieving multi-million USD awards, increasing annual income by at least USD 5M a year in new business. (A) At least 10 years of experience in institutional fundraising, with a strong record of securing government, foundation, and multilateral grants in Africa, Europe, UK and the USA. (A) Extensive experience managing donor relationships across geographies. (A) Strong experience in developing complex, multi-country and multi-year proposals, with excellent writing, budgeting, and compliance skills for restricted funding. (A) Demonstrated leadership of teams and cross-cultural management capabilities. Passionate about working in partnership internally to achieve results through knowledge-sharing at both the country, regional and global level. (A) High levels of self-awareness and strong conflict management skills. Strong analytical, planning, and CRM (Salesforce preferred) proficiency. Commitment to WfWI's mission and values, with familiarity with global gender, development, or humanitarian sectors. In addition to fluent written and spoken English, competency in a second language spoken in a region where we work (French, Arabic, Dari, German, Swahili etc.) Preferred: Experience working directly with or in Program Country teams. Deep understanding of women's rights, gender equality, and conflict-affected contexts. Proven success in consortium-based proposals or strategic partnerships. Multi-lingual or regional expertise in conflict-affected settings. Physical Demands May require international travel, occasional evening/weekend work, extended screen time, and participation in remote meetings across time zones. All our staff are required to adhere to WfWI's Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive. To learn more about the power of women for women, visit womenforwomen.org or follow on social media. How to apply You will need to submit a CV and cover letter. The cover letter must address all the criteria above marked (A) for Application and state your location and existing right to work there. Failure to address the criteria in the covering letter will result in your application being disregarded. Please let us know if you will need reasonable adjustments to access the application process. Note about use of AI Whilst we're not against the use of AI to support our work, if you do decide to use AI to help with your application, please make sure you still personalise your answers. It's important for us to have a real insight into your unique skills and experience in order to make an informed shortlisting decision. The closing date for applications is Sunday 28 June 2026 at 23.59 GMT You will have an opportunity to attend a Q&A on Thursday, 18 June 2026. If you are interested in attending, please contact our HR team at . 1st Interview will be online week commencing Monday 20 July 2026. 2nd Interview will be online week commencing Monday 27 July 2026.
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Sep 26, 2025
Full time
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
