Senior UX Content Writer Location: London Role Type: Permanent Work Setup: 5 days onsite Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within one of our clients, a major digital Investment Management business. In return, we will provide you with opportunities to develop your skills through ongoing training and professional support. Experience of Content Design/UX Writing within a large regulated environment and experience of Figma, Jira and Confluence are key requirements for the role. What you'll do Lead content design for new products, services and customer journey enhancements across web and mobile platforms. Partner with Product, Design, Research and Engineering teams to create intuitive, user-focused experiences that support business objectives. Develop clear, accessible and engaging content aligned with brand standards and customer needs. Work closely with Legal, Compliance and Controls teams to ensure content meets regulatory requirements and approval standards. Drive improvements to content processes, style guidelines, collaboration tools and the effective use of AI technologies. Advocate for content design best practices and use customer research insights to optimise understanding and usability. What you bring Proven experience as a Content Designer, UX Writer or in a similar content design role within banking, financial services or another regulated environment. Extensive background creating and optimising digital content across web and mobile customer journeys. Strong ability to simplify complex information into clear, accessible and engaging user experiences. Proficient in Figma, Jira and Confluence. Excellent written and verbal English communication skills, with the ability to collaborate effectively across Product, Design, Technology and business teams. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role further. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Jun 25, 2026
Full time
Senior UX Content Writer Location: London Role Type: Permanent Work Setup: 5 days onsite Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within one of our clients, a major digital Investment Management business. In return, we will provide you with opportunities to develop your skills through ongoing training and professional support. Experience of Content Design/UX Writing within a large regulated environment and experience of Figma, Jira and Confluence are key requirements for the role. What you'll do Lead content design for new products, services and customer journey enhancements across web and mobile platforms. Partner with Product, Design, Research and Engineering teams to create intuitive, user-focused experiences that support business objectives. Develop clear, accessible and engaging content aligned with brand standards and customer needs. Work closely with Legal, Compliance and Controls teams to ensure content meets regulatory requirements and approval standards. Drive improvements to content processes, style guidelines, collaboration tools and the effective use of AI technologies. Advocate for content design best practices and use customer research insights to optimise understanding and usability. What you bring Proven experience as a Content Designer, UX Writer or in a similar content design role within banking, financial services or another regulated environment. Extensive background creating and optimising digital content across web and mobile customer journeys. Strong ability to simplify complex information into clear, accessible and engaging user experiences. Proficient in Figma, Jira and Confluence. Excellent written and verbal English communication skills, with the ability to collaborate effectively across Product, Design, Technology and business teams. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role further. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
CAD Designer (Woodworking / SolidWorks) 50,000- 60,000 + Training + Progression + Company Benefits Croydon, London Are you a Design Leader or similar with knowledge of SolidWorks and a background in woodworking, joinery or similar, looking to join an exciting and ambitious company where you will work with a team of designers to contribute to the company's rapid growth? On offer is the chance to join a newly established but highly reputable bespoke joinery company that supplies various joinery products to businesses. They are looking for a new Design leader to help the company achieve their goals of becoming the biggest bespoke joinery company in London. This role involves contributing to the bespoke joinery designs using SolidWorks and SWOOD as part of a collaborative team. You will be work in a variety including scheduling, meeting with clients occasionally and doing production checks on final products. This position would suit a Design Leader or similar with a background in SolidWorks looking to join an expanding and high-quality joinery company where you can use both your technical expertise and leadership skills to drive the design team forward. The Role: Utilising SolidWorks to develop high quality bespoke joinery products Working in a team with other designers Managing project scheduling and meeting with clients Monday-Friday 08:00-17:00 The Person: CAD Designer or similar SolidWorks Knowledge Woodworking, Joinery or similar background Commutable to Croydon The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jun 25, 2026
Full time
CAD Designer (Woodworking / SolidWorks) 50,000- 60,000 + Training + Progression + Company Benefits Croydon, London Are you a Design Leader or similar with knowledge of SolidWorks and a background in woodworking, joinery or similar, looking to join an exciting and ambitious company where you will work with a team of designers to contribute to the company's rapid growth? On offer is the chance to join a newly established but highly reputable bespoke joinery company that supplies various joinery products to businesses. They are looking for a new Design leader to help the company achieve their goals of becoming the biggest bespoke joinery company in London. This role involves contributing to the bespoke joinery designs using SolidWorks and SWOOD as part of a collaborative team. You will be work in a variety including scheduling, meeting with clients occasionally and doing production checks on final products. This position would suit a Design Leader or similar with a background in SolidWorks looking to join an expanding and high-quality joinery company where you can use both your technical expertise and leadership skills to drive the design team forward. The Role: Utilising SolidWorks to develop high quality bespoke joinery products Working in a team with other designers Managing project scheduling and meeting with clients Monday-Friday 08:00-17:00 The Person: CAD Designer or similar SolidWorks Knowledge Woodworking, Joinery or similar background Commutable to Croydon The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Electronic Software Engineer Ulverston, Lake District Up to 50,000 We're working with a growing engineering team based in the Swarthmoor area who are looking to add a talented Electronic Software Engineer to their business. This is a fantastic opportunity to be involved in the full product lifecycle, contributing to the design and development of innovative electronic solutions from concept through to production. The role will suit someone with a background in both electronics and low-level embedded software/firmware development. If you enjoy designing products from scratch, collaborating within a team environment, and solving complex engineering challenges, this could be a great fit. Key Skills & Experience: Multilayer PCB design Analogue and digital circuit design Embedded C development for microcontrollers Communication protocols (RS232, RS485, SPI, I2C) Experience with ARM, AVR or Microchip PIC developmenT Desirable: Altium Designer FPGA design You'll be joining a well-established, multidisciplinary engineering team, working across a variety of projects-from brand-new product development to enhancing existing systems and bespoke solutions. For more information or a confidential discussion, please get in touch with Laurence Powell at KO2 Embedded Recruitment Solutions.
Jun 25, 2026
Full time
Electronic Software Engineer Ulverston, Lake District Up to 50,000 We're working with a growing engineering team based in the Swarthmoor area who are looking to add a talented Electronic Software Engineer to their business. This is a fantastic opportunity to be involved in the full product lifecycle, contributing to the design and development of innovative electronic solutions from concept through to production. The role will suit someone with a background in both electronics and low-level embedded software/firmware development. If you enjoy designing products from scratch, collaborating within a team environment, and solving complex engineering challenges, this could be a great fit. Key Skills & Experience: Multilayer PCB design Analogue and digital circuit design Embedded C development for microcontrollers Communication protocols (RS232, RS485, SPI, I2C) Experience with ARM, AVR or Microchip PIC developmenT Desirable: Altium Designer FPGA design You'll be joining a well-established, multidisciplinary engineering team, working across a variety of projects-from brand-new product development to enhancing existing systems and bespoke solutions. For more information or a confidential discussion, please get in touch with Laurence Powell at KO2 Embedded Recruitment Solutions.
Audio Visual Design Consultant - Technical Designer Brief Overview of Role: Producing CAD drawings, schematics, elevations, and plans for commercial AV installations for various job sites. The Audio-Visual Design Consultant / Technical Designer is an office-based role; all applicants must live within a commutable distance of the company's Maidenhead office. Knowledge & Key Skills Weekly Producing System Flow Schematics, AV Positional Layout Drawings, Rack Layout Drawings Producing full installation AV Schematics and As-Builts. Production of bespoke metal work design Assisting in the production of Cable and Components listings, including cable schedules Specialist Drawings as required for custom production work. Tracking changes and developments in drawings & plans, updating AV schematics. Uploading drawings to the internal system for all users BTO participant - Tracking all changes and updating the drawing register within agreed timescales. Supporting on drawings for tender specifications and raising RFI s. Occasional site attendance will be required. Awareness of new products and actively suggesting improvements on specified equipment and design Adhoc On-site customer-facing pre-sales meetings. Engineer and programming support New product research and testing Basic training on drawings for ISE s Essential: 2 years of audiovisual design experience Comprehensive working knowledge of current AV systems, associated IT elements, and their installations (including AMX, Crestron, Extron, audio DSP, video conferencing, video streaming, digital signage, etc) Good organisational skills and ability to prioritise workload effectively. Excellent interpersonal and communications skills Self-motivated and highly professional with the ability to lead and take ownership and responsibility for system designs. Ability to multitask, work under pressure, and meet tight deadlines. A desire to learn and improve skills and knowledge. Fast learner, energetic, enthusiastic Adaptable and flexible to business demands Positive can-do attitude Team player Clean driving licence Good numeracy and written skills
Jun 25, 2026
Full time
Audio Visual Design Consultant - Technical Designer Brief Overview of Role: Producing CAD drawings, schematics, elevations, and plans for commercial AV installations for various job sites. The Audio-Visual Design Consultant / Technical Designer is an office-based role; all applicants must live within a commutable distance of the company's Maidenhead office. Knowledge & Key Skills Weekly Producing System Flow Schematics, AV Positional Layout Drawings, Rack Layout Drawings Producing full installation AV Schematics and As-Builts. Production of bespoke metal work design Assisting in the production of Cable and Components listings, including cable schedules Specialist Drawings as required for custom production work. Tracking changes and developments in drawings & plans, updating AV schematics. Uploading drawings to the internal system for all users BTO participant - Tracking all changes and updating the drawing register within agreed timescales. Supporting on drawings for tender specifications and raising RFI s. Occasional site attendance will be required. Awareness of new products and actively suggesting improvements on specified equipment and design Adhoc On-site customer-facing pre-sales meetings. Engineer and programming support New product research and testing Basic training on drawings for ISE s Essential: 2 years of audiovisual design experience Comprehensive working knowledge of current AV systems, associated IT elements, and their installations (including AMX, Crestron, Extron, audio DSP, video conferencing, video streaming, digital signage, etc) Good organisational skills and ability to prioritise workload effectively. Excellent interpersonal and communications skills Self-motivated and highly professional with the ability to lead and take ownership and responsibility for system designs. Ability to multitask, work under pressure, and meet tight deadlines. A desire to learn and improve skills and knowledge. Fast learner, energetic, enthusiastic Adaptable and flexible to business demands Positive can-do attitude Team player Clean driving licence Good numeracy and written skills
£35-45/hour Umbrella, 12 month initial contract Exciting Opportunity for a Site Agent in the East Midlands This role will play a key part in supporting the delivery of highway and public realm projects across the East Midlands. The successful candidate will be someone who can confidently supervise works on site, ensure projects are delivered safely and to a high standard, and support the wider highways team with contractor management, programme delivery, and project coordination activities. The main duties of the Site Agent include: Managing the delivery of highway and public realm construction and maintenance schemes. Acting as the main point of contact for external contractors and framework partners on site. Managing project programmes, phasing plans, and traffic management arrangements. Monitoring contractor performance, workmanship, quality, and specification compliance. Maintaining weekly site reporting, including progress, issues, quality, and Health & Safety updates. Assisting with change control processes including early warnings and compensation events. Undertaking site inspections and identifying buildability or delivery issues before escalation. Conducting quality inspections to ensure compliance with approved drawings and specifications. Ensuring works are completed safely, efficiently, and in line with quality assurance procedures. Completing daily diaries, progress records, and site photographs. Ensuring site teams are working to the latest revision of construction drawings and specifications. Liaising with contractors, designers, stakeholders, and internal delivery teams to ensure smooth project delivery. Travelling across the region to supervise works at various project locations. The Site Agent will have key experience in: Site supervision across highways, public realm, or civil engineering projects. Hands-on experience delivering highway construction and maintenance schemes including carriageways, footways, drainage, and associated infrastructure works. Monitoring contractors on site and carrying out workmanship and quality inspections. Strong technical understanding of civil engineering construction methods and specifications. Working in accordance with NEC contracts and change control procedures. Understanding of Health & Safety legislation and CDM Regulations. Producing site records including daily diaries, progress reports, and photographic evidence. Liaising with multiple stakeholders including contractors, designers, and local authority teams. Strong organisational and programme management skills. A proactive attitude with the ability to integrate quickly into an existing delivery team. A valid UK driving licence is essential. For more details and to apply for the role, please call James Allbon at Carrington West on (phone number removed) or email (url removed). FOOTNOTE: If you feel that you are right for this role technically, but the rate, location, or contract length does not suit you specifically, please still feel free to send us your CV. We constantly recruit for similar roles at all levels across the UK. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Civil Engineering, and Infrastructure professionals looking to explore future opportunities. Our specialist team has over 40 years of combined experience in this market. Please contact James Allbon at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent, please email (url removed).
Jun 25, 2026
Contractor
£35-45/hour Umbrella, 12 month initial contract Exciting Opportunity for a Site Agent in the East Midlands This role will play a key part in supporting the delivery of highway and public realm projects across the East Midlands. The successful candidate will be someone who can confidently supervise works on site, ensure projects are delivered safely and to a high standard, and support the wider highways team with contractor management, programme delivery, and project coordination activities. The main duties of the Site Agent include: Managing the delivery of highway and public realm construction and maintenance schemes. Acting as the main point of contact for external contractors and framework partners on site. Managing project programmes, phasing plans, and traffic management arrangements. Monitoring contractor performance, workmanship, quality, and specification compliance. Maintaining weekly site reporting, including progress, issues, quality, and Health & Safety updates. Assisting with change control processes including early warnings and compensation events. Undertaking site inspections and identifying buildability or delivery issues before escalation. Conducting quality inspections to ensure compliance with approved drawings and specifications. Ensuring works are completed safely, efficiently, and in line with quality assurance procedures. Completing daily diaries, progress records, and site photographs. Ensuring site teams are working to the latest revision of construction drawings and specifications. Liaising with contractors, designers, stakeholders, and internal delivery teams to ensure smooth project delivery. Travelling across the region to supervise works at various project locations. The Site Agent will have key experience in: Site supervision across highways, public realm, or civil engineering projects. Hands-on experience delivering highway construction and maintenance schemes including carriageways, footways, drainage, and associated infrastructure works. Monitoring contractors on site and carrying out workmanship and quality inspections. Strong technical understanding of civil engineering construction methods and specifications. Working in accordance with NEC contracts and change control procedures. Understanding of Health & Safety legislation and CDM Regulations. Producing site records including daily diaries, progress reports, and photographic evidence. Liaising with multiple stakeholders including contractors, designers, and local authority teams. Strong organisational and programme management skills. A proactive attitude with the ability to integrate quickly into an existing delivery team. A valid UK driving licence is essential. For more details and to apply for the role, please call James Allbon at Carrington West on (phone number removed) or email (url removed). FOOTNOTE: If you feel that you are right for this role technically, but the rate, location, or contract length does not suit you specifically, please still feel free to send us your CV. We constantly recruit for similar roles at all levels across the UK. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Civil Engineering, and Infrastructure professionals looking to explore future opportunities. Our specialist team has over 40 years of combined experience in this market. Please contact James Allbon at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent, please email (url removed).
Senior Content Designer | Mostly remote (2 days per month on-site) | Manchester London Bristol Edinburgh | Fixed term 12 months We're recruiting on behalf of a major UK bank who are looking for an experienced Senior Content Designer to take ownership of content design in their business lending space - a fast-moving, high-complexity programme that directly shapes how businesses access finance. The opportunity This is a high-impact role where you'll lead content design across mid-size to complex lending projects, bringing a clear vision for how language can make regulated financial products feel simple and human. You'll operate as a genuine design partner - not someone brought in to tidy up copy at the end, but a senior voice shaping journeys, questioning structure, and influencing decisions from the start. You'll work fluidly alongside product designers, researchers, and stakeholders in a close-knit, creative team that takes the craft seriously. Day-to-day, that means pair writing, iterative reviews, and collaborative working - building patterns and consistency across a complex product landscape, grounded in data and user research. What you'll be doing Leading content design for complex lending journeys from scoping through to delivery, with clear accountability for quality and outcomes Acting as a design thinker - questioning flow, structure, and experience, not just refining words Grounding every content decision in user research, data, and testing to make complex financial products clear and inclusive Building and evolving content patterns, standards, and guidelines that drive consistency at scale Communicating the value and rationale of content decisions to a wide range of stakeholders and senior audiences Coaching and mentoring colleagues and contributing to a positive, collaborative team culture What we're looking for Strong UX writing and content design craft - this is essential. Pure marketing or copywriting backgrounds without product design experience won't be the right fit Experience delivering content design in complex, regulated environments - financial services, government, law, or tech all welcome Confident stakeholder manager - able to influence decisions, manage expectations, and present design rationale clearly Comfortable in fast-moving, fluid environments - iterating quickly, working collaboratively, and adapting as things change around you A portfolio that demonstrates clear, accessible, user-centred content solutions across complex journeys Experience writing for business customers is a plus, but not essential The package Salary Up to £65k national up to £75k London Contract 12-month fixed term, potential to extend Working pattern Remote-first, ~2 days/month on-site Office hubs: Manchester, London, Bristol, Edinburgh or Birmingham The location This is a remote-first role. Once settled in, you'll be expected on-site roughly 2 days per month at one of the team's UK hubs - Manchester, London, Birmingham Bristol, or Edinburgh. If you want to come in more often, the option is always there *Rates depend on experience and client requirements
Jun 25, 2026
Senior Content Designer | Mostly remote (2 days per month on-site) | Manchester London Bristol Edinburgh | Fixed term 12 months We're recruiting on behalf of a major UK bank who are looking for an experienced Senior Content Designer to take ownership of content design in their business lending space - a fast-moving, high-complexity programme that directly shapes how businesses access finance. The opportunity This is a high-impact role where you'll lead content design across mid-size to complex lending projects, bringing a clear vision for how language can make regulated financial products feel simple and human. You'll operate as a genuine design partner - not someone brought in to tidy up copy at the end, but a senior voice shaping journeys, questioning structure, and influencing decisions from the start. You'll work fluidly alongside product designers, researchers, and stakeholders in a close-knit, creative team that takes the craft seriously. Day-to-day, that means pair writing, iterative reviews, and collaborative working - building patterns and consistency across a complex product landscape, grounded in data and user research. What you'll be doing Leading content design for complex lending journeys from scoping through to delivery, with clear accountability for quality and outcomes Acting as a design thinker - questioning flow, structure, and experience, not just refining words Grounding every content decision in user research, data, and testing to make complex financial products clear and inclusive Building and evolving content patterns, standards, and guidelines that drive consistency at scale Communicating the value and rationale of content decisions to a wide range of stakeholders and senior audiences Coaching and mentoring colleagues and contributing to a positive, collaborative team culture What we're looking for Strong UX writing and content design craft - this is essential. Pure marketing or copywriting backgrounds without product design experience won't be the right fit Experience delivering content design in complex, regulated environments - financial services, government, law, or tech all welcome Confident stakeholder manager - able to influence decisions, manage expectations, and present design rationale clearly Comfortable in fast-moving, fluid environments - iterating quickly, working collaboratively, and adapting as things change around you A portfolio that demonstrates clear, accessible, user-centred content solutions across complex journeys Experience writing for business customers is a plus, but not essential The package Salary Up to £65k national up to £75k London Contract 12-month fixed term, potential to extend Working pattern Remote-first, ~2 days/month on-site Office hubs: Manchester, London, Bristol, Edinburgh or Birmingham The location This is a remote-first role. Once settled in, you'll be expected on-site roughly 2 days per month at one of the team's UK hubs - Manchester, London, Birmingham Bristol, or Edinburgh. If you want to come in more often, the option is always there *Rates depend on experience and client requirements
Senior Revit Retail Designer Watford (Hybrid - 3 days onsite) Contract - 6 months Overview We're looking for a Revit Retail Designer to support retail store design projects across major high street brands. This role focuses on space planning, fixture layouts, and construction drawings for new stores and remodels. Key Responsibilities Produce Revit drawing packs (block plans, layouts, construction drawings) Design store layouts and fixture plans in line with brand standards Update existing store designs for remodel projects Collaborate with internal teams and stakeholders Support site visits and design coordination Requirements Strong Revit skills (essential) Experience in retail store design (essential) Experience producing fixture layouts and construction drawings Good stakeholder communication skills Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jun 25, 2026
Contractor
Senior Revit Retail Designer Watford (Hybrid - 3 days onsite) Contract - 6 months Overview We're looking for a Revit Retail Designer to support retail store design projects across major high street brands. This role focuses on space planning, fixture layouts, and construction drawings for new stores and remodels. Key Responsibilities Produce Revit drawing packs (block plans, layouts, construction drawings) Design store layouts and fixture plans in line with brand standards Update existing store designs for remodel projects Collaborate with internal teams and stakeholders Support site visits and design coordination Requirements Strong Revit skills (essential) Experience in retail store design (essential) Experience producing fixture layouts and construction drawings Good stakeholder communication skills Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Jun 25, 2026
Full time
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
The role We're looking for talented book editors to help authors bring their books to life. We welcome experienced professionals in editorial assessment, developmental editing, copy editing, proofreading, query letter review, or book coaching . As a freelance editor on Reedsy, you'll collaborate directly with authors in the genres of your choice. Besides delivering work that meets a high professional standard, you'll be expected to understand your client's needs and guide them through the editing process with your knowledge of the industry and their genre. To maintain the quality of work on our platform, we carefully vet every professional before they join. If approved, you'll become visible to thousands of authors seeking top-tier editors. From there, you'll start receiving project requests tailored to your skills and preferences. You will choose which projects to take on, set your own rates, and manage your availability for new work. We automatically handle contracts and payments so you can stay focused on your craft. Requirements: 3+ years of editing experience. Experience working with traditional publishers. Demonstrated experience on at least 5 published books that are well reviewed (and available on Amazon, Google Play or Apple Books). Experience working for a renowned publishing company or a history of high-quality work with a bestselling author/book will be positively valued. About us Reedsy is a community of over 1,000,000 authors and freelance publishing professionals who create high-quality and beautiful books. We help authors find and work with the best experts in the industry: from editors to designers, marketers and translators. Reedsy's vetted group of freelancers have worked on a range of widely acclaimed novels, such as The Hunger Games (Suzanne Collins), Originals (Adam Grant), and His Dark Materials series (Philip Pullman). For any questions, you can email .
Jun 25, 2026
Full time
The role We're looking for talented book editors to help authors bring their books to life. We welcome experienced professionals in editorial assessment, developmental editing, copy editing, proofreading, query letter review, or book coaching . As a freelance editor on Reedsy, you'll collaborate directly with authors in the genres of your choice. Besides delivering work that meets a high professional standard, you'll be expected to understand your client's needs and guide them through the editing process with your knowledge of the industry and their genre. To maintain the quality of work on our platform, we carefully vet every professional before they join. If approved, you'll become visible to thousands of authors seeking top-tier editors. From there, you'll start receiving project requests tailored to your skills and preferences. You will choose which projects to take on, set your own rates, and manage your availability for new work. We automatically handle contracts and payments so you can stay focused on your craft. Requirements: 3+ years of editing experience. Experience working with traditional publishers. Demonstrated experience on at least 5 published books that are well reviewed (and available on Amazon, Google Play or Apple Books). Experience working for a renowned publishing company or a history of high-quality work with a bestselling author/book will be positively valued. About us Reedsy is a community of over 1,000,000 authors and freelance publishing professionals who create high-quality and beautiful books. We help authors find and work with the best experts in the industry: from editors to designers, marketers and translators. Reedsy's vetted group of freelancers have worked on a range of widely acclaimed novels, such as The Hunger Games (Suzanne Collins), Originals (Adam Grant), and His Dark Materials series (Philip Pullman). For any questions, you can email .
Performance Analyst - Digital Services (Public Sector) Location: Remote (with occasional ad hoc travel) Day Rate: £450 per day (Inside IR35) Contract: Initial 4-month discovery phase, transitioning into long-term engagement with rolling 6-month Statements of Work Clearance: BPSS required Equipment: Bring Your Own Device (BYOD) The Role We're seeking an experienced Performance Analyst to support a major public sector digital programme . You'll analyse and interpret service and operational performance data to drive informed decision-making and continuous improvement across government digital services. Working within Agile teams, you will deliver clear, actionable insights into user behaviour and service performance, helping to optimise user journeys and enhance overall service delivery. Key Responsibilities Performance Measurement & Analysis Define and track KPIs, SLAs, and service performance metrics Analyse user journeys, service usage, and operational data Identify trends, anomalies, risks, and optimisation opportunities Data Collection & Management Work with engineering and data teams to: Define data requirements Ensure accurate data capture and instrumentation Maintain high standards of: Data quality, validation, and governance Insight Generation & Reporting Produce dashboards and reports using Power BI or Tableau Translate complex data into clear, stakeholder-ready insights and recommendations Enable evidence-based decision making across teams Agile Team Integration Embed within Agile delivery teams , working in sprint cycles Support backlog prioritisation through insight Collaborate with Product Managers, Delivery Managers, Developers, and Designers Continuous Improvement Use data to recommend and drive service improvements Measure impact through experimentation (e.g. A/B testing ) Support ongoing optimisation of digital services Key Skills & Experience Proven experience as a Performance Analyst or within digital analytics / MI reporting Strong technical capability in: SQL Excel Power BI and/or Tableau Experience working with large, complex datasets and dashboards Good understanding of data quality, governance, and validation Ability to communicate insights clearly to non-technical stakeholders Desirable Experience with Python and/or R Why Join? Opportunity to work on impactful government digital services Long-term engagement with rolling 6-month contracts Remote-first role with flexibility Collaborative, insight-driven Agile environment
Jun 25, 2026
Contractor
Performance Analyst - Digital Services (Public Sector) Location: Remote (with occasional ad hoc travel) Day Rate: £450 per day (Inside IR35) Contract: Initial 4-month discovery phase, transitioning into long-term engagement with rolling 6-month Statements of Work Clearance: BPSS required Equipment: Bring Your Own Device (BYOD) The Role We're seeking an experienced Performance Analyst to support a major public sector digital programme . You'll analyse and interpret service and operational performance data to drive informed decision-making and continuous improvement across government digital services. Working within Agile teams, you will deliver clear, actionable insights into user behaviour and service performance, helping to optimise user journeys and enhance overall service delivery. Key Responsibilities Performance Measurement & Analysis Define and track KPIs, SLAs, and service performance metrics Analyse user journeys, service usage, and operational data Identify trends, anomalies, risks, and optimisation opportunities Data Collection & Management Work with engineering and data teams to: Define data requirements Ensure accurate data capture and instrumentation Maintain high standards of: Data quality, validation, and governance Insight Generation & Reporting Produce dashboards and reports using Power BI or Tableau Translate complex data into clear, stakeholder-ready insights and recommendations Enable evidence-based decision making across teams Agile Team Integration Embed within Agile delivery teams , working in sprint cycles Support backlog prioritisation through insight Collaborate with Product Managers, Delivery Managers, Developers, and Designers Continuous Improvement Use data to recommend and drive service improvements Measure impact through experimentation (e.g. A/B testing ) Support ongoing optimisation of digital services Key Skills & Experience Proven experience as a Performance Analyst or within digital analytics / MI reporting Strong technical capability in: SQL Excel Power BI and/or Tableau Experience working with large, complex datasets and dashboards Good understanding of data quality, governance, and validation Ability to communicate insights clearly to non-technical stakeholders Desirable Experience with Python and/or R Why Join? Opportunity to work on impactful government digital services Long-term engagement with rolling 6-month contracts Remote-first role with flexibility Collaborative, insight-driven Agile environment
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We're looking for a Copywriter to join the Product Design team at the Guardian as the sole embedded copywriter. This is a hands-on, strategic role focused on shaping how our messaging drives clarity, trust, and performance across our digital products. This is a part time position working 3 days a week (ideally Tuesday, Wednesday and Thursday). You'll play a critical role in evolving how the Guardian communicates value to readers and supporters, ensuring that experiences feel transparent, respectful, and aligned with our editorial mission. Your work will directly support the Guardian's goal of building a sustainable future for independent journalism through meaningful, trust-led user relationships. As the only dedicated copywriter in this product design space, you'll define best practices and influence product direction. About the role Drive copy development for Supporter Revenue touchpoints, including contribution prompts and subscription journeys Optimise messaging through testing to improve engagement, conversion, and long-term retention Manage UX copy across the end-to-end product experience, from discovery through to delivery Design and assist A/B tests across copy variants for modals, banners, and landing pages Work closely with Product Designers to integrate copy into wireframes, prototypes, and final designs Partner with Editorial and Marketing to ensure alignment with Guardian voice, tone, and standards Define and maintain UX writing guidelines for revenue and product experiences Advocate for user-first thinking in decision-making About you Proven experience in copywriting within digital product environments Strong portfolio demonstrating impactful work across landing pages, in-product messaging, and conversion flows Exceptional ability to write clear, concise, and engaging copy for complex user journeys Experience optimising copy for performance, including A/B testing and data-informed iteration Deep understanding of tone of voice, content hierarchy, and accessibility best practices Comfortable working as an embedded partner within design teams, influencing product decisions through language Confident operating as a sole copy practitioner, setting standards and driving quality independently We actively encourage applications from groups traditionally underrepresented in the UK media 3 days a week, Tuesday, Wednesday, Thursday 9:30-5:30 (although additional hours may be required from time to time and form part of the role) Hybrid role, 2 days in office and 1 from home We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. Thank you for bearing with us during the screening process. The closing date for applications is Monday 6th July 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact James Dyer on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Jun 25, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We're looking for a Copywriter to join the Product Design team at the Guardian as the sole embedded copywriter. This is a hands-on, strategic role focused on shaping how our messaging drives clarity, trust, and performance across our digital products. This is a part time position working 3 days a week (ideally Tuesday, Wednesday and Thursday). You'll play a critical role in evolving how the Guardian communicates value to readers and supporters, ensuring that experiences feel transparent, respectful, and aligned with our editorial mission. Your work will directly support the Guardian's goal of building a sustainable future for independent journalism through meaningful, trust-led user relationships. As the only dedicated copywriter in this product design space, you'll define best practices and influence product direction. About the role Drive copy development for Supporter Revenue touchpoints, including contribution prompts and subscription journeys Optimise messaging through testing to improve engagement, conversion, and long-term retention Manage UX copy across the end-to-end product experience, from discovery through to delivery Design and assist A/B tests across copy variants for modals, banners, and landing pages Work closely with Product Designers to integrate copy into wireframes, prototypes, and final designs Partner with Editorial and Marketing to ensure alignment with Guardian voice, tone, and standards Define and maintain UX writing guidelines for revenue and product experiences Advocate for user-first thinking in decision-making About you Proven experience in copywriting within digital product environments Strong portfolio demonstrating impactful work across landing pages, in-product messaging, and conversion flows Exceptional ability to write clear, concise, and engaging copy for complex user journeys Experience optimising copy for performance, including A/B testing and data-informed iteration Deep understanding of tone of voice, content hierarchy, and accessibility best practices Comfortable working as an embedded partner within design teams, influencing product decisions through language Confident operating as a sole copy practitioner, setting standards and driving quality independently We actively encourage applications from groups traditionally underrepresented in the UK media 3 days a week, Tuesday, Wednesday, Thursday 9:30-5:30 (although additional hours may be required from time to time and form part of the role) Hybrid role, 2 days in office and 1 from home We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. Thank you for bearing with us during the screening process. The closing date for applications is Monday 6th July 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact James Dyer on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Job Description About Scrumconnect Consulting Scrumconnect Consulting is a UK national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user-centred digital services that improve millions of lives. We take as much pride in our people, culture, and work-life balance as we do in our mission to make public services simpler, faster, and more accessible. Collaborative, entrepreneurial, and dedicated to problem-solving, we bring the step-change our customers need to sustain innovation. About the Role We are looking for an experienced Content Designer to support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long-term strategy for continuous improvement. Mandatory travel to Newcastle is required 2-3 times a month. Key Responsibilities Understand and benchmark the current content against standards and best practices. Map and document current user journeys, validating them with internal and external stakeholders. Define and document the approach to designing, testing, agreeing, and deploying revised content, including clear stakeholder roles and responsibilities. Capture stakeholder insights and combine them with user research to establish design principles. Redesign content based on best practice, accessibility, and user-centred design standards. Agree the revised content with stakeholders and test it with a range of users. Iterate content based on user research findings and other feedback. Clearly articulate user needs and how content standards will be implemented. Conduct detailed playback and seek agreement on new content with stakeholders. Document lessons learned throughout the process. Develop and agree a content strategy and governance process for future changes. Deliver a complete handover to internal teams. Skills and Experience Strong experience working as a Content Designer in multidisciplinary digital teams. Proven ability to create clear, concise, and accessible content that meets GDS and GOV.UK standards. Experience with user research and usability testing , using insights to iterate content. Ability to collaborate effectively with stakeholders, product teams, and developers . Excellent communication skills to explain design decisions and gain buy-in. Familiarity with content management systems and version control tools. Experience working in Agile environments and contributing to sprint activities. What We Value At Scrumconnect, diversity, inclusion, and accessibility are at the heart of what we do. We welcome applications from people of all backgrounds and are proud to be a Disability Confident employer.
Jun 25, 2026
Job Description About Scrumconnect Consulting Scrumconnect Consulting is a UK national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user-centred digital services that improve millions of lives. We take as much pride in our people, culture, and work-life balance as we do in our mission to make public services simpler, faster, and more accessible. Collaborative, entrepreneurial, and dedicated to problem-solving, we bring the step-change our customers need to sustain innovation. About the Role We are looking for an experienced Content Designer to support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long-term strategy for continuous improvement. Mandatory travel to Newcastle is required 2-3 times a month. Key Responsibilities Understand and benchmark the current content against standards and best practices. Map and document current user journeys, validating them with internal and external stakeholders. Define and document the approach to designing, testing, agreeing, and deploying revised content, including clear stakeholder roles and responsibilities. Capture stakeholder insights and combine them with user research to establish design principles. Redesign content based on best practice, accessibility, and user-centred design standards. Agree the revised content with stakeholders and test it with a range of users. Iterate content based on user research findings and other feedback. Clearly articulate user needs and how content standards will be implemented. Conduct detailed playback and seek agreement on new content with stakeholders. Document lessons learned throughout the process. Develop and agree a content strategy and governance process for future changes. Deliver a complete handover to internal teams. Skills and Experience Strong experience working as a Content Designer in multidisciplinary digital teams. Proven ability to create clear, concise, and accessible content that meets GDS and GOV.UK standards. Experience with user research and usability testing , using insights to iterate content. Ability to collaborate effectively with stakeholders, product teams, and developers . Excellent communication skills to explain design decisions and gain buy-in. Familiarity with content management systems and version control tools. Experience working in Agile environments and contributing to sprint activities. What We Value At Scrumconnect, diversity, inclusion, and accessibility are at the heart of what we do. We welcome applications from people of all backgrounds and are proud to be a Disability Confident employer.
Lead User Researcher Rate: 515 per day Inside IR35 Contract length - 4-month discovery phase then transitioning into a long-term engagement via rolling 6-month SOWs Location - Primarily remote, Occasional ad hoc travel required to Telford Bring Your Own Device (BYOD) model BPSS clearance is required Overview We are seeking an experienced Lead User Researcher to drive and coordinate research across complex programmes and services. This role will ensure that service design is grounded in real user needs while aligning with policy and service outcomes. Key Responsibilities Research Leadership & Strategy Define and own the overall research strategy, standards, and governance Lead multi-team research initiatives across programmes Ensure a consistent and scalable research approach across squads and workstreams End-to-End Research Delivery Plan, design and execute end-to-end research (discovery through to live) Conduct qualitative and quantitative research , including: User interviews Usability testing Surveys Manage: Participant recruitment Research planning and documentation Ethical considerations Research tooling Insight & Decision Support Analyse and synthesise research findings into clear, evidence-based insights Translate research outcomes into actionable service and product improvements Influence product, policy and delivery decisions using data-driven evidence Stakeholder Engagement Collaborate with cross-functional teams including: Product Owners Delivery Managers Designers Analysts Engage and influence senior stakeholders Communicate findings via: Reports Presentations Show & tells Leadership & Capability Building Mentor and coach junior and mid-level user researchers Champion User-Centred Design (UCD) best practices Build research capability and communities of practice Inclusive & Accessible Research Embed inclusive and accessible research practices aligned to GDS standards Ensure services meet the needs of diverse user groups Key Skills & Experience Strong experience operating at SFIA Level 5 (Senior / Lead Practitioner) Proven ability to lead research across multiple agile teams Deep expertise in: Research planning and execution Qualitative and quantitative methodologies Insight synthesis and storytelling Excellent stakeholder management and influencing skills Experience working in agile, multidisciplinary teams Prior experience delivering within UK Government or Public Sector (GDS-aligned) environments
Jun 25, 2026
Contractor
Lead User Researcher Rate: 515 per day Inside IR35 Contract length - 4-month discovery phase then transitioning into a long-term engagement via rolling 6-month SOWs Location - Primarily remote, Occasional ad hoc travel required to Telford Bring Your Own Device (BYOD) model BPSS clearance is required Overview We are seeking an experienced Lead User Researcher to drive and coordinate research across complex programmes and services. This role will ensure that service design is grounded in real user needs while aligning with policy and service outcomes. Key Responsibilities Research Leadership & Strategy Define and own the overall research strategy, standards, and governance Lead multi-team research initiatives across programmes Ensure a consistent and scalable research approach across squads and workstreams End-to-End Research Delivery Plan, design and execute end-to-end research (discovery through to live) Conduct qualitative and quantitative research , including: User interviews Usability testing Surveys Manage: Participant recruitment Research planning and documentation Ethical considerations Research tooling Insight & Decision Support Analyse and synthesise research findings into clear, evidence-based insights Translate research outcomes into actionable service and product improvements Influence product, policy and delivery decisions using data-driven evidence Stakeholder Engagement Collaborate with cross-functional teams including: Product Owners Delivery Managers Designers Analysts Engage and influence senior stakeholders Communicate findings via: Reports Presentations Show & tells Leadership & Capability Building Mentor and coach junior and mid-level user researchers Champion User-Centred Design (UCD) best practices Build research capability and communities of practice Inclusive & Accessible Research Embed inclusive and accessible research practices aligned to GDS standards Ensure services meet the needs of diverse user groups Key Skills & Experience Strong experience operating at SFIA Level 5 (Senior / Lead Practitioner) Proven ability to lead research across multiple agile teams Deep expertise in: Research planning and execution Qualitative and quantitative methodologies Insight synthesis and storytelling Excellent stakeholder management and influencing skills Experience working in agile, multidisciplinary teams Prior experience delivering within UK Government or Public Sector (GDS-aligned) environments
Senior Software Engineer Role: Senior Software Engineer Salary: Up to £65,000 Location: Fully Remote Tech Stack: C#, .NET, Azure/AWS/GCP, React, Node.js, Docker, Kubernetes, Terraform, CI/CD About The Role We are looking for a Senior Software Engineer to join a purpose-driven technology consultancy delivering meaningful digital transformation across the public, private, and third sectors. This is an opportunity to work on complex, impactful projects that improve outcomes for people, organisations, and communities. As a Senior Software Engineer, you'll play a key role in designing, developing, and delivering high-quality software solutions while collaborating with multidisciplinary teams across engineering, design, data, and product. You'll contribute to architecture decisions, mentor engineers, and help drive engineering best practices across a variety of client engagements. We value adaptability over expertise in any single technology. While many projects utilise C# and .NET, you'll be joining a technology-agnostic environment where continuous learning, collaboration,and professional development are actively encouraged. Responsibilities Design, develop, and maintain robust, secure, scalable, and well-tested software solutions. Contribute to software architecture and technical design decisions, ensuring alignment with client and business objectives. Mentor and support junior engineers, promoting engineering excellence and development best practices. Collaborate with Product Managers, Designers, QA Engineers, DevOps specialists, and client stakeholders to deliver successful outcomes. Implement and optimise CI/CD pipelines to improve delivery efficiency and software quality. Participate in code reviews, providing constructive feedback and maintaining high coding standards. Troubleshoot and resolve complex technical challenges across multiple projects and environments. Contribute to continuous improvement initiatives across development processes, testing, and documentation. Stay current with emerging technologies and recommend innovative solutions where appropriate. Communicate technical concepts clearly to both technical and non-technical stakeholders. What We're Looking For: Essential Proven experience delivering software solutions across the full development life cycle, from design and development through to testing and deployment. Strong commercial experience with C# and .NET. Experience working with modern software architecture patterns and cloud-native applications. Knowledge of cloud platforms such as Azure, AWS, or GCP. Experience with Infrastructure as Code tooling, including Terraform. Familiarity with Docker, Kubernetes, microservices, serverless architectures, or similar modern development approaches. Experience with CI/CD pipelines, automated testing, and DevOps practices. Strong understanding of Agile delivery methodologies. Comfortable working as a polyglot engineer and learning new technologies where required. Desirable Previous experience in a senior engineering role, leading or mentoring development teams. Experience with additional technologies such as Java, Python, React, Node.js, or other modern frameworks. Experience delivering projects within the public sector. Previous consultancy or client-facing experience. You'll Bring A collaborative approach and the ability to work effectively within multidisciplinary teams. Strong problem-solving skills and attention to software quality. Excellent communication skills and confidence engaging with stakeholders at all levels. A passion for continuous learning and professional development. The ability to balance technical excellence with delivering real business value. Benefits 30 days holiday plus bank holidays 2 volunteer days annually Enhanced maternity and paternity leave Life assurance 5% employer pension contribution Health cash plan Personal learning and development budget Employee Assistance Programme Electric vehicle and cycle-to-work schemes Financial well being support Health assessments Inclusion & Diversity We are committed to creating an inclusive environment where everyone can thrive. We actively encourage applications from people of all backgrounds, experiences, and identities. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Jun 25, 2026
Full time
Senior Software Engineer Role: Senior Software Engineer Salary: Up to £65,000 Location: Fully Remote Tech Stack: C#, .NET, Azure/AWS/GCP, React, Node.js, Docker, Kubernetes, Terraform, CI/CD About The Role We are looking for a Senior Software Engineer to join a purpose-driven technology consultancy delivering meaningful digital transformation across the public, private, and third sectors. This is an opportunity to work on complex, impactful projects that improve outcomes for people, organisations, and communities. As a Senior Software Engineer, you'll play a key role in designing, developing, and delivering high-quality software solutions while collaborating with multidisciplinary teams across engineering, design, data, and product. You'll contribute to architecture decisions, mentor engineers, and help drive engineering best practices across a variety of client engagements. We value adaptability over expertise in any single technology. While many projects utilise C# and .NET, you'll be joining a technology-agnostic environment where continuous learning, collaboration,and professional development are actively encouraged. Responsibilities Design, develop, and maintain robust, secure, scalable, and well-tested software solutions. Contribute to software architecture and technical design decisions, ensuring alignment with client and business objectives. Mentor and support junior engineers, promoting engineering excellence and development best practices. Collaborate with Product Managers, Designers, QA Engineers, DevOps specialists, and client stakeholders to deliver successful outcomes. Implement and optimise CI/CD pipelines to improve delivery efficiency and software quality. Participate in code reviews, providing constructive feedback and maintaining high coding standards. Troubleshoot and resolve complex technical challenges across multiple projects and environments. Contribute to continuous improvement initiatives across development processes, testing, and documentation. Stay current with emerging technologies and recommend innovative solutions where appropriate. Communicate technical concepts clearly to both technical and non-technical stakeholders. What We're Looking For: Essential Proven experience delivering software solutions across the full development life cycle, from design and development through to testing and deployment. Strong commercial experience with C# and .NET. Experience working with modern software architecture patterns and cloud-native applications. Knowledge of cloud platforms such as Azure, AWS, or GCP. Experience with Infrastructure as Code tooling, including Terraform. Familiarity with Docker, Kubernetes, microservices, serverless architectures, or similar modern development approaches. Experience with CI/CD pipelines, automated testing, and DevOps practices. Strong understanding of Agile delivery methodologies. Comfortable working as a polyglot engineer and learning new technologies where required. Desirable Previous experience in a senior engineering role, leading or mentoring development teams. Experience with additional technologies such as Java, Python, React, Node.js, or other modern frameworks. Experience delivering projects within the public sector. Previous consultancy or client-facing experience. You'll Bring A collaborative approach and the ability to work effectively within multidisciplinary teams. Strong problem-solving skills and attention to software quality. Excellent communication skills and confidence engaging with stakeholders at all levels. A passion for continuous learning and professional development. The ability to balance technical excellence with delivering real business value. Benefits 30 days holiday plus bank holidays 2 volunteer days annually Enhanced maternity and paternity leave Life assurance 5% employer pension contribution Health cash plan Personal learning and development budget Employee Assistance Programme Electric vehicle and cycle-to-work schemes Financial well being support Health assessments Inclusion & Diversity We are committed to creating an inclusive environment where everyone can thrive. We actively encourage applications from people of all backgrounds, experiences, and identities. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Are you currently looking for a varied and challenging Administration/Estimator role with opportunities for progression? Perhaps you pride yourself or your attention to detail, planning skills and ability to organise yourself and others? Ideally you would have experience in sales support, costings, surveying, producing quotes, pricing, estimating or general administration and be looking to develop your skills in a technical role. Job Title: Estimator Job Type: Full Time Permanent Salary: £35,000 - £38,000 Location: Henfield Principle Duties and Responsibilities: Issue accurate and timely proposals containing documentation relevant to each quotation Work closely with the existing sales and estimator teams Ensure that all relevant CRM fields are accurately completed at all times. Commercial processing of new equipment sales orders in CRM; Liaise with Finance Department to carry out credit checks and where required to track status of any payments required prior to design Handover of project to Commercial Design Team, including highlighting of any special requirements/programme/payment information Providing technical support and and additional technical information to customers Desirable: Previous pricing or estimations experience or experience in sales support role involving multiple stakeholders Experience in working with SAP or similar Experience in building and maintaining relationships with customers Experience in CAD or reading drawings Previous experience in working with Property developers, Architects, Designers, Builders, Investors, Installers, Contractors, Quantity Surveyor. Attention to detail Organised Highly numerical Good technical understanding with an interest in understanding a diverse product range
Jun 25, 2026
Full time
Are you currently looking for a varied and challenging Administration/Estimator role with opportunities for progression? Perhaps you pride yourself or your attention to detail, planning skills and ability to organise yourself and others? Ideally you would have experience in sales support, costings, surveying, producing quotes, pricing, estimating or general administration and be looking to develop your skills in a technical role. Job Title: Estimator Job Type: Full Time Permanent Salary: £35,000 - £38,000 Location: Henfield Principle Duties and Responsibilities: Issue accurate and timely proposals containing documentation relevant to each quotation Work closely with the existing sales and estimator teams Ensure that all relevant CRM fields are accurately completed at all times. Commercial processing of new equipment sales orders in CRM; Liaise with Finance Department to carry out credit checks and where required to track status of any payments required prior to design Handover of project to Commercial Design Team, including highlighting of any special requirements/programme/payment information Providing technical support and and additional technical information to customers Desirable: Previous pricing or estimations experience or experience in sales support role involving multiple stakeholders Experience in working with SAP or similar Experience in building and maintaining relationships with customers Experience in CAD or reading drawings Previous experience in working with Property developers, Architects, Designers, Builders, Investors, Installers, Contractors, Quantity Surveyor. Attention to detail Organised Highly numerical Good technical understanding with an interest in understanding a diverse product range
Competitive Salary Derby - Hybrid Permanent We are partnering with a leading technology and managed services organisation that is continuing to invest heavily in its ServiceNow platform and digital transformation capabilities. As part of this growth, they are looking to appoint an ServiceNow Platform Support Analyst (1st / 2nd Line) on a permanent basis, to play a key role in designing, developing, and enhancing enterprise-scale ServiceNow solutions. Role Summary The ServiceNow Platform Support Analyst is responsible for providing first and second-line support for the ServiceNow platform and its associated modules. The role will act as the primary point of contact for platform incidents, service requests, defects, configuration issues, and user queries, ensuring the platform remains stable, secure, and aligned to business requirements. The successful candidate will perform incident triage, troubleshooting, root cause analysis, platform administration, configuration, scripting, testing, and deployment activities while working closely with platform owners, developers, business stakeholders, and third-party partners. This role provides an excellent opportunity to develop into a ServiceNow Developer, Technical Consultant, or Platform Administrator. Key Responsibilities Act as the first and second-line support function for ServiceNow. Investigate, diagnose and resolve platform incidents and service requests. Triage incoming tickets and determine appropriate resolution paths. Monitor platform health, integrations, scheduled jobs, and system performance. Identify recurring issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding of ITIL processes. Experience investigating and resolving incidents. Knowledge of: Business Rules Client Scripts UI Policies Flow Designer Notifications ACLs Import Sets Transform Maps JavaScript knowledge. Experience working with APIs (REST/SOAP). Strong troubleshooting and analytical skills. Excellent communication skills. Key Competencies Customer Focus Problem Solving Attention to Detail Communication Skills Teamwork and Collaboration
Jun 25, 2026
Full time
Competitive Salary Derby - Hybrid Permanent We are partnering with a leading technology and managed services organisation that is continuing to invest heavily in its ServiceNow platform and digital transformation capabilities. As part of this growth, they are looking to appoint an ServiceNow Platform Support Analyst (1st / 2nd Line) on a permanent basis, to play a key role in designing, developing, and enhancing enterprise-scale ServiceNow solutions. Role Summary The ServiceNow Platform Support Analyst is responsible for providing first and second-line support for the ServiceNow platform and its associated modules. The role will act as the primary point of contact for platform incidents, service requests, defects, configuration issues, and user queries, ensuring the platform remains stable, secure, and aligned to business requirements. The successful candidate will perform incident triage, troubleshooting, root cause analysis, platform administration, configuration, scripting, testing, and deployment activities while working closely with platform owners, developers, business stakeholders, and third-party partners. This role provides an excellent opportunity to develop into a ServiceNow Developer, Technical Consultant, or Platform Administrator. Key Responsibilities Act as the first and second-line support function for ServiceNow. Investigate, diagnose and resolve platform incidents and service requests. Triage incoming tickets and determine appropriate resolution paths. Monitor platform health, integrations, scheduled jobs, and system performance. Identify recurring issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding of ITIL processes. Experience investigating and resolving incidents. Knowledge of: Business Rules Client Scripts UI Policies Flow Designer Notifications ACLs Import Sets Transform Maps JavaScript knowledge. Experience working with APIs (REST/SOAP). Strong troubleshooting and analytical skills. Excellent communication skills. Key Competencies Customer Focus Problem Solving Attention to Detail Communication Skills Teamwork and Collaboration
A rare opportunity has come into work for a premier architectural consultancy who are made up of architectural, designers, engineers and urbanists. They have a worldwide presence and have been responsible for the design of influential buildings across many sectors. The opportunity could find you providing technical support across commercial, education, leisure or health projects throughout the South West and South Wales regions. You will enjoy the exposure of attending site visits and design meetings working alongside some of the industry best professionals. We would love to hear from applicants who hold a recognised qualification within architectural technology or construction who have gained experience with REVIT. You should have strong written and verbal communication skills and be able to work within a multi disciplinary environment. They are committed to investing in their staff and offer a mentorship scheme and regular CPD opportunities. You will enjoy an employee profit share scheme, private medical insurance, buy/swop holiday scheme and an appealing salary. If you feel you have the attributes our client is looking for then please send across your updated cv and portfolio.
Jun 25, 2026
Full time
A rare opportunity has come into work for a premier architectural consultancy who are made up of architectural, designers, engineers and urbanists. They have a worldwide presence and have been responsible for the design of influential buildings across many sectors. The opportunity could find you providing technical support across commercial, education, leisure or health projects throughout the South West and South Wales regions. You will enjoy the exposure of attending site visits and design meetings working alongside some of the industry best professionals. We would love to hear from applicants who hold a recognised qualification within architectural technology or construction who have gained experience with REVIT. You should have strong written and verbal communication skills and be able to work within a multi disciplinary environment. They are committed to investing in their staff and offer a mentorship scheme and regular CPD opportunities. You will enjoy an employee profit share scheme, private medical insurance, buy/swop holiday scheme and an appealing salary. If you feel you have the attributes our client is looking for then please send across your updated cv and portfolio.
This is a rare opportunity to join a buoyant Interiors Team that are part of a leading architectural consultancy with 140 people. They have enjoyed an excellent 2025 across architecture, planning, Interiors and Landscape Architecture which is set to continue in 2026. The opportunity is going to see you working on significant new projects within the commercial and hospitality sectors across multiple buildings working closely with clients. You will be working through all the RIBA work stages advising the team on appropriate design solutions. In order to succeed you will have an Interior Design /Architect degree with the ability to work collaboratively in a multi disciplinary environment. You must be able to produce high quality joinery details and have a knowledge of British standards. You will love the working environment in a fantastic building with superb in house amenities and lovely nearby surroundings. There is 25 days holiday, yearly bonuses, healthcare plan, a cycle to work scheme and a relaxed clothing policy awaiting you.
Jun 25, 2026
Full time
This is a rare opportunity to join a buoyant Interiors Team that are part of a leading architectural consultancy with 140 people. They have enjoyed an excellent 2025 across architecture, planning, Interiors and Landscape Architecture which is set to continue in 2026. The opportunity is going to see you working on significant new projects within the commercial and hospitality sectors across multiple buildings working closely with clients. You will be working through all the RIBA work stages advising the team on appropriate design solutions. In order to succeed you will have an Interior Design /Architect degree with the ability to work collaboratively in a multi disciplinary environment. You must be able to produce high quality joinery details and have a knowledge of British standards. You will love the working environment in a fantastic building with superb in house amenities and lovely nearby surroundings. There is 25 days holiday, yearly bonuses, healthcare plan, a cycle to work scheme and a relaxed clothing policy awaiting you.
This leading architectural consultancy who's head office is in Bristol are enjoying an increase in workload. They have 140 staff members across all disciplines operating in the private and public sectors and now need a lead Interior Designer to join a dedicated team. Your varied responsibilities will include. - Design layouts - Client presentations - Working drawings - Sourcing of materials We are keen to speak with Interior Designers / Architects who hold a relevant BA or industry recognised qualification with a minimum of 4 years relevant work experience. You will be (ideally although not essential) literate with REVIT and have good technical skills along with being comfortable with clients. In return you will be working within a small team that are part of an established group with genuine career enhancement opportunities. They are based in a lovely location with great nearby amenities and offer flexible working. If you feel you have the attributes our client is looking for then please send me your updated cv and portfolio.
Jun 25, 2026
Full time
This leading architectural consultancy who's head office is in Bristol are enjoying an increase in workload. They have 140 staff members across all disciplines operating in the private and public sectors and now need a lead Interior Designer to join a dedicated team. Your varied responsibilities will include. - Design layouts - Client presentations - Working drawings - Sourcing of materials We are keen to speak with Interior Designers / Architects who hold a relevant BA or industry recognised qualification with a minimum of 4 years relevant work experience. You will be (ideally although not essential) literate with REVIT and have good technical skills along with being comfortable with clients. In return you will be working within a small team that are part of an established group with genuine career enhancement opportunities. They are based in a lovely location with great nearby amenities and offer flexible working. If you feel you have the attributes our client is looking for then please send me your updated cv and portfolio.
Performance Analyst - Digital Services (Public Sector) Location: Remote (with occasional ad hoc travel) Day Rate: 450 per day (Inside IR35) Contract: Initial 4-month discovery phase, transitioning into long-term engagement with rolling 6-month Statements of Work Clearance: BPSS required Equipment: Bring Your Own Device (BYOD) The Role We're seeking an experienced Performance Analyst to support a major public sector digital programme . You'll analyse and interpret service and operational performance data to drive informed decision-making and continuous improvement across government digital services. Working within Agile teams, you will deliver clear, actionable insights into user behaviour and service performance, helping to optimise user journeys and enhance overall service delivery. Key Responsibilities Performance Measurement & Analysis Define and track KPIs, SLAs, and service performance metrics Analyse user journeys, service usage, and operational data Identify trends, anomalies, risks, and optimisation opportunities Data Collection & Management Work with engineering and data teams to: Define data requirements Ensure accurate data capture and instrumentation Maintain high standards of: Data quality, validation, and governance Insight Generation & Reporting Produce dashboards and reports using Power BI or Tableau Translate complex data into clear, stakeholder-ready insights and recommendations Enable evidence-based decision making across teams Agile Team Integration Embed within Agile delivery teams , working in sprint cycles Support backlog prioritisation through insight Collaborate with Product Managers, Delivery Managers, Developers, and Designers Continuous Improvement Use data to recommend and drive service improvements Measure impact through experimentation (e.g. A/B testing ) Support ongoing optimisation of digital services Key Skills & Experience Proven experience as a Performance Analyst or within digital analytics / MI reporting Strong technical capability in: SQL Excel Power BI and/or Tableau Experience working with large, complex datasets and dashboards Good understanding of data quality, governance, and validation Ability to communicate insights clearly to non-technical stakeholders Desirable Experience with Python and/or R Why Join? Opportunity to work on impactful government digital services Long-term engagement with rolling 6-month contracts Remote-first role with flexibility Collaborative, insight-driven Agile environment
Jun 25, 2026
Contractor
Performance Analyst - Digital Services (Public Sector) Location: Remote (with occasional ad hoc travel) Day Rate: 450 per day (Inside IR35) Contract: Initial 4-month discovery phase, transitioning into long-term engagement with rolling 6-month Statements of Work Clearance: BPSS required Equipment: Bring Your Own Device (BYOD) The Role We're seeking an experienced Performance Analyst to support a major public sector digital programme . You'll analyse and interpret service and operational performance data to drive informed decision-making and continuous improvement across government digital services. Working within Agile teams, you will deliver clear, actionable insights into user behaviour and service performance, helping to optimise user journeys and enhance overall service delivery. Key Responsibilities Performance Measurement & Analysis Define and track KPIs, SLAs, and service performance metrics Analyse user journeys, service usage, and operational data Identify trends, anomalies, risks, and optimisation opportunities Data Collection & Management Work with engineering and data teams to: Define data requirements Ensure accurate data capture and instrumentation Maintain high standards of: Data quality, validation, and governance Insight Generation & Reporting Produce dashboards and reports using Power BI or Tableau Translate complex data into clear, stakeholder-ready insights and recommendations Enable evidence-based decision making across teams Agile Team Integration Embed within Agile delivery teams , working in sprint cycles Support backlog prioritisation through insight Collaborate with Product Managers, Delivery Managers, Developers, and Designers Continuous Improvement Use data to recommend and drive service improvements Measure impact through experimentation (e.g. A/B testing ) Support ongoing optimisation of digital services Key Skills & Experience Proven experience as a Performance Analyst or within digital analytics / MI reporting Strong technical capability in: SQL Excel Power BI and/or Tableau Experience working with large, complex datasets and dashboards Good understanding of data quality, governance, and validation Ability to communicate insights clearly to non-technical stakeholders Desirable Experience with Python and/or R Why Join? Opportunity to work on impactful government digital services Long-term engagement with rolling 6-month contracts Remote-first role with flexibility Collaborative, insight-driven Agile environment
