82 jobs found

Product Owner (Planisware/Life Sciences) - 12-Month Contract - Stevenage/London Contracting role based in Stevenage or London (Hybrid, 2-3 days in office) for a 12-month engagement within the pharmaceutical and life sciences sector. You will own the product vision and roadmap for a Planisware suite of applications, translating complex scientific, clinical, and manufacturing workflows into clear product requirements and ensuring all increments meet GxP, data integrity, and validation standards within a highly regulated environment. Your responsibilities: Define and communicate the product vision and roadmap for the Planisware suite of applications, aligned to pharma business goals and regulatory timelines Own and prioritise the product backlog, balancing business value, scientific needs, regulatory requirements, and technical debt Ensure all product capabilities meet relevant compliance standards including GxP, ALCOA+, 21 CFR Part 11, and Annex 11 Translate complex scientific, clinical, and manufacturing workflows into actionable user stories with clear acceptance criteria Collaborate with engineering, data, QA, design, and business SMEs to deliver validated and compliant product increments Ensure all deliverables meet validated-state requirements for deployment in regulated environments Lead Agile ceremonies including sprint planning, refinement sessions, and sprint reviews Engage stakeholders across scientific, clinical, manufacturing, regulatory, and quality teams to gather requirements and share product updates Essential skills/knowledge/experience: Proven experience as a Product Owner, Business Analyst, or similar role within pharmaceutical, life sciences, or other regulated industries - essential Strong hands-on Planisware expertise to drive product roadmaps - essential Strong understanding of GxP regulations including 21 CFR Part 11, Annex 11, and ALCOA+ data integrity principles Hands-on experience supporting Computer System Validation (CSV)/Computer Software Assurance (CSA) processes, validation documentation, and audit readiness Solid working knowledge of Agile methodologies (Scrum/Kanban) with experience leading Agile ceremonies Strong analytical and problem-solving mindset in regulated or high-complexity environments The Offer Day Rate: £500/day (inside IR35) Length: 12 months (Extenstion Potential) Mode: London/Stevenage Office (Hybrid) Start: ASAP

Gr C&C Search is currently recruiting a Data & Reporting Analyst for a leading private equity environment, offering excellent benefits, strong progression and a hybrid working model, based in Central London. This Data & Reporting Analyst role is perfect for a data-driven professional who thrives on systems, reporting and data integrity within a fast-paced, high-performing investor relations team. All about the role and company I would be working for! Position: Data & Reporting Analyst Salary: £50,000 - £60,000 + bonus Hybrid set up: 4 days in the office, 1 day from home (occasional 5 days) Benefits: Generous holiday allowance, pension, private healthcare, discretionary bonus, wellbeing initiatives, collaborative team culture, exposure to senior stakeholders What they do: A global private equity advisory firm Company culture and what makes them great to work for: This organisation is known for excellence, collaboration, and continuous improvement. The Investor Relations team operates in a dynamic, high-performance environment where data accuracy and operational efficiency are critical. Employees are given real ownership from day one, working closely with senior stakeholders and contributing to meaningful projects. The culture encourages curiosity, innovation, and progression, making it an ideal environment for someone looking to build a long-term career in data. Key responsibilities for this Data & Reporting Analyst position: • Act as a CRM super user (DealCloud and other systems), ensuring high data integrity, user support, and system optimisation • Build, maintain, and improve reporting dashboards, investor data tracking, and fundraising analytics • Identify and resolve data inconsistencies, duplication, and errors across platforms • Create structured searches, filters, and views to support investor communications and project workflows • Collaborate with IT on system enhancements, integrations, and data workflows • Support data clean-up initiatives and improve overall data discipline across the IR function • Produce accurate and insightful reports for senior stakeholders • Contribute to process improvements and support AI and automation tools within the team What background and experience are the company looking for? • Strong experience working with CRM systems such as DealCloud, Salesforce, HubSpot, or similar • Advanced Excel skills with the ability to analyse, reconcile, and manipulate data • Exceptional attention to detail with a natural ability to spot inconsistencies and errors • A genuine passion for data, systems, and data integrity • Strong problem-solving skills with the ability to structure and interpret complex data sets • Confident communicator, able to work with both technical and non-technical stakeholders • Exposure to financial services, reporting, or data-heavy environments • Experience with BI tools, AI tools, or automation is beneficial• Graduate preferred ideally with a scientific or computer science related degree Please apply online asap for this Data & Reporting Analyst role, if your experience aligns and this sounds like the perfect next step in your career! For this role C&C Search is acting as an employment agency. At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work. We know that having varied perspectives helps generate better ideas, better businesses and better societies. There is much to be done, but together we can achieve equality for all.

CMC Consulting is partnering with a leading international organisation to recruit a commercially focused Finance Analyst to join its high-performing finance team. This is an excellent opportunity for a finance professional with experience in FP&A, commercial finance, or business partnering to gain exposure to strategic planning, programme performance, and business decision support within a complex global environment. Working closely with senior stakeholders across finance, commercial, and operational teams, you will play a key role in forecasting, financial analysis, performance reporting, and supporting business growth initiatives. Roles & Responsibilities Support the establishment and delivery of the Annual Operating Plan and Long-Range Plan, ensuring alignment with business objectives and growth targets. Support the Finance Manager in developing meaningful financial analysis to inform new business investment decisions, pricing strategies, and commercial opportunities. Support new business proposals including pricing, basis-of-estimate development, foreign exchange management, and the identification and management of risks and opportunities. Partner with the Programme Execution Team to deliver accurate Quarterly Estimate at Completion reporting, forecasting, and programme performance analysis. Develop a strong understanding of the relationship between programme performance and financial results, providing clear insight and communication to stakeholders. Support the achievement of key business metrics, including bookings, sales, profit, and cash generation. Provide financial insight and analysis to support the business risk and opportunities process, including assessment, mitigation, monitoring, and review. Act as the financial conscience of the business, ensuring strong governance, compliance with financial policies, and adherence to internal controls. Promote the importance of accuracy, predictability, and value-added analysis across all financial metrics, driving a culture of informed decision-making. Build and maintain effective relationships with stakeholders across finance, programme, operational, and commercial functions. Deliver ad hoc financial analysis, reporting, and support as required by the business and wider finance team. Skills & Experience Previous experience within FP&A, commercial finance or finance business partnering roles. Strong analytical and problem-solving capabilities with the confidence to challenge and interpret financial data. Experience producing forecasts, financial models, reporting packs and business performance analysis. Strong Excel and finance systems knowledge; exposure to SAP and Power BI would be advantageous. Send your CV now. Applicants must be eligible to work in the UK. CMC Consulting is committed to equal opportunities. We do our best to ensure that the wording used in our job vacancies does not discriminate against any individual in any way. Please contact us if you feel that this is not the case.

Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Business Systems Developer Digital Transformation Automation Business Intelligence Salary: Competitive + Benefits Location: Milton Keynes, Buckinghamshire, onsite Marine defence and advanced engineering Drive Digital Transformation Across a Growing Engineering Business We are seeking a Business Systems Developer to help transform the way our business operates through technology, automation and data. Working closely with senior leadership, you will analyse business processes, integrate systems, automate workflows and develop reporting tools that provide valuable business intelligence. This is a hands-on role where you'll have the opportunity to identify inefficiencies, design solutions and deliver real operational improvements. This position would suit someone who enjoys solving business problems through technology and wants to make a visible impact within a growing organisation. Key Responsibilities Analyse and map business processes across multiple departments Design and implement workflow automations Integrate business systems using APIs and data connectors Develop dashboards, KPI reporting and management information tools Create digital forms and data capture solutions Develop and maintain SharePoint-based knowledge and training platforms Support document management and information systems Drive continuous improvement initiatives through technology Produce technical documentation and user guidance Support system adoption through user training and engagement About You You may currently be working as a: Business Systems Developer Systems Analyst Technical Business Analyst Power Platform Developer Business Intelligence Developer Data Analyst Applications Analyst ERP Systems Analyst Systems Administrator Essential Skills Business process analysis and process mapping Workflow automation and system integration Data management, reporting and dashboard development Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Ability to translate business requirements into practical technical solutions Desirable Experience SharePoint development and administration API integrations and connected business systems Microsoft Power Platform Business Intelligence and reporting tools Manufacturing or engineering environments ERP or Business Management Systems AI-driven automation and data analysis Qualifications A degree in Computer Science, Information Technology, Data Analytics, Management Information Systems or a related discipline would be advantageous. However, we are equally interested in candidates who can demonstrate the required skills and experience through previous roles. Why Join Us? This is a rare opportunity to play a leading role in a business-wide digital transformation programme. You'll work directly with senior leaders, influence how technology is used across the organisation and see the results of your work make a measurable difference to business performance. If you're passionate about automation, systems development and continuous improvement, we'd love to hear from you. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Job title: Data Analyst Locations: Manchester (hybrid working) Role overview As a Data Analyst at Markerstudy, you will contribute to the delivery of analytics solutions that support strategic decision-making across our insurance brands. Working within the Analytics & Enrichment team, you'll help generate insights that improve insurer panel performance collaborating with teams across pricing and insurer relations. This role is ideal for someone with a strong analytical foundation, a passion for data, and a desire to grow their technical and commercial skills in a fast-paced, data-driven environment. Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1b. Most of Markerstudy's business is written as the insurance pricing provider behind household names such as Tesco, Sainsbury's, O2, Halifax, AA, Saga and Lloyds Bank to list a few. Key Responsibilities: Deliver high-quality analysis: Produce accurate, timely insights that support day-to-day business decisions. Answer business questions with data: Analyse datasets to explain performance, identify trends, and highlight opportunities or risks. Collaborate with stakeholders: Work with partners to understand requirements, clarify questions, and respond to feedback. Maintain reporting and dashboards: Build, refresh, and monitor reports tracking key metrics and KPIs. Support analytical models and processes: Contribute to the development, testing, and ongoing monitoring of existing models such as marketing selection models. Continuously develop analytical skills: Build technical and business knowledge, staying curious and open to new tools and techniques. Key Skills and Experience: Strong academic background in a numerical discipline (eg BSc Mathematics, Computer Science, Data Science). Proficiency in SQL and working knowledge of Python and/or R. Understanding of statistical and machine learning techniques (e.g. regression, clustering). Strong communication skills with the ability to explain technical concepts to non-technical audiences. Organised, proactive, and able to manage multiple tasks effectively. Desirable Postgraduate qualification in relevant field (eg Computer Science, Data Science, Operational Research) Experience with modern data platforms (eg Databricks, Snowflake, MS Fabric). Familiarity with MLOps practices and version control tools (e.g. Git). Experience with deployment and maintenance of ML models in production environments. SQL MS Excel Power BI Python and/or R Behaviours: Collaborative and team player Logical thinker with a professional and positive attitude Passion to innovate and improve processes

This leading international Manufacturing & Retail Company is seeking a commercially focused and technically capable Data Scientist to join their Finance team to support a high growth phase into new markets. Client Details Leading international Manufacturing & Retail Company Description This leading international Manufacturing & Retail Company is seeking a commercially focused and technically capable Data Scientist to join their Finance team to support a high growth phase into new markets. This is a cross-functional business role designed to support data-driven decision making across the entire organisation - including Finance, Merchandising, Creative, Licensing, Sales, Supply Chain, eCommerce, and Operations. The role will additionally support marketplace, eCommerce, and consumer insight initiatives to help drive commercial decision-making across retail and digital channels. The successful candidate will be responsible for transforming complex business data into actionable insights, building reporting frameworks, identifying trends and opportunities, and supporting leadership teams with strategic analysis and forecasting. The role will also play a key part in driving the company's adoption of AI technologies, automation, and modern analytics tools. Key Responsibilities: Analyse large and complex datasets across multiple platforms to identify trends, risks, opportunities, and operational improvements Develop and maintain dashboards, KPIs, and reporting suites using Power BI Support the Finance team with forecasting, budgeting, margin analysis, profitability reporting, and commercial insights Partner with Merchandising, Sales, Licensing, Creative, Supply Chain and Operations teams to provide analytical support and performance reporting Build predictive models and analytical tools to support strategic decision-making and business planning Drive the adoption of AI and automation solutions across the business to improve efficiency and insight generation Work with ERP and operational systems, including D365 Business Central, to extract, validate, and analyse data Improve data quality, governance, consistency, and reporting accuracy across departments to ensure one version of the truth Develop and maintain data pipelines and automated reporting processes where appropriate Present findings and recommendations clearly to senior leadership and operational stakeholders Support ongoing digital transformation initiatives across the business Ensure analytical work follows best practices around governance, security, and ethical AI usage Monitor and analyse eCommerce and marketplace KPIs including conversion rate, click-through rate (CTR), ACOS, TACOS, Buy Box performance, average selling price (ASP), keyword rankings, and inventory health metrics. Support eCommerce and marketplace advertising analysis, including Amazon Sponsored Ads performance, ROAS optimisation, campaign analysis, and budget efficiency reporting. Support data-driven optimisation of eCommerce product listings, keywords, digital content, and marketplace visibility to improve discoverability, conversion, and sales performance. Conduct competitor, pricing, and market analysis to identify trends, opportunities, and risks across eCommerce and retail channels. Apply predictive analytics and trend analysis to support demand forecasting, inventory planning, and commercial decision-making. Support testing and experimentation across pricing, advertising, promotions, and digital content strategies, using analytical insight to measure performance and recommend improvements. Work closely with merchandising, eCommerce, licensing, and marketing teams to provide commercially focused analytics and actionable insight. Profile Essential: Previous experience within a Data Scientist, Data Analyst, Business Intelligence, or Analytics role Strong analytical and problem-solving skills with commercial awareness Advanced Power BI capability, including dashboard creation, DAX, data modelling, and visualisation. Strong experience using SQL for querying and manipulating datasets Experience using AI tools, large language models (LLMs), and automation technologies to support analytics, reporting, and business insight generation. Experience working with ERP systems, preferably Microsoft Dynamics 365 Business Central (BC) and/or Syspro Understanding of AI, machine learning, automation tools, and modern analytics techniques Ability to interpret complex datasets and communicate findings clearly to non-technical stakeholders Excellent communication and stakeholder management skills Highly organised with the ability to manage multiple priorities in a fast-paced environment Experience working with eCommerce and marketplace analytics, preferably Amazon Seller Central and Amazon Advertising platforms. Understanding of eCommerce performance metrics including ROAS, ACOS, TACOS, conversion rate optimisation, keyword ranking, and digital traffic analysis. Experience translating commercial and marketplace data into actionable business insight. Desirable: Experience within a consumer products, retail, licensing, apparel, manufacturing, or distribution environment Experience with forecasting, demand planning, or supply chain analytics Experience developing AI-enabled business solutions or workflow automation Understanding of financial reporting and commercial finance concepts Degree qualified in Data Science, Computer Science, Mathematics, Statistics, Economics, or a related quantitative discipline Experience with Amazon marketplace optimisation tools such as Helium 10. Experience using social listening and consumer insight platforms such as Meltwater. Experience within licensed apparel, consumer products, retail, eCommerce, or marketplace-driven businesses. Job Offer

DevOps Engineer SC cleared Permanent Flexible AWS Terraform SC Cleared At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The role: We are seeking an SC cleared DevOps Engineer to work as a forward deployed engineer, embedded within the Cyber Capability Unit. The role will support the design, build and deployment of AI powered solutions that strengthen cyber security and fraud prevention capabilities. You will work closely with engineers, product owners and stakeholders to understand operational needs, develop prototypes and deploy secure, reliable solutions within approved platforms and environments. This role directly supports the Cyber Resilience Centre s mission and contributes to the wider security strategy by delivering practical, governed AI solutions that provide measurable operational value. Responsibilities: Cloud and Platform Integration Design and deploy solutions in AWS cloud environments Use infrastructure as code to ensure repeatable and compliant deployments Ensure all solutions meet organisational governance, security and compliance standards CI/CD and Automation Configure, manage and maintain GitLab CI pipelines Automate testing, build and deployment of infrastructure, applications and services Promote best practice DevOps ways of working across environments Testing and Quality Implement unit, integration and performance testing for all components Ensure solutions are reliable, reproducible and stable across releases Support continuous improvement of testing practices Monitoring and Incident Response Implement observability and monitoring tooling Track system performance and detect anomalies Support incident response, troubleshooting and root cause analysis in live environments Collaboration and Delivery Work closely with engineers, analysts and stakeholders Translate requirements into working technical solutions Support deployment, handover and ongoing optimisation of delivered capabilities Skills & Experience: Active SC clearance Strong experience deploying and operating solutions in AWS Infrastructure as code using Terraform CI/CD pipeline development using GitLab CI Experience with monitoring, logging and alerting tools Understanding of secure DevOps practices in regulated environments Experience working with large data stores or big data platforms Desirable skills: Experience supporting AI or data driven platforms Knowledge of cyber security or fraud prevention domains Experience working within government or critical national infrastructure environments About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Find out more: peregrine.global or check out our LinkedIn page: peregrin e- resourcing

MARKETING INSIGHT ANALYST - Membership Organisation THE ROLE We're hiring on behalf of an established financial services membership organisation based in London. Their marketing runs across email, website, social, paid, partnerships and events - but they want clearer insight into what's working. They need an analyst who can change that. Someone who takes performance data and turns it into clear recommendations that shape decisions. You'll own reporting and dashboards, analyse what's working and why, and be the person the Senior Marketing Manager relies on to understand campaign performance. This is hands-on reporting and analysis - not data science, not strategy - but work that genuinely matters to how they operate. WHAT YOU'LL DO Own marketing dashboards and reporting across email, website, social, paid, partnerships and events building clear, accessible reports that stakeholders actually use Analyse campaign performance understand what worked, what didn't, and why; spot trends and patterns in how audiences respond Produce insight and recommendations write clear post-campaign reviews that highlight outcomes, learnings and next actions Support planning and measurement help define KPIs, provide trend analysis and performance context to inform decisions WHAT WE NEED FROM YOU Essential: 3+ years' marketing reporting, analysis or insight (agency, in-house, or both) Strong with data tools - web analytics platforms, Excel, BI/dashboarding tools (Tableau, Power BI, Looker or similar) Can translate numbers into clear recommendations for non-technical people High accuracy and attention to detail Organised, efficient, able to manage multiple reporting streams and tight deadlines Desirable: B2B preferably financial services background Experience with email marketing platforms GA4 or similar web analytics tools Basic understanding of how different channels contribute to outcomes WHO YOU ARE Analytical - curious about why things happen, enjoy digging into data Clear communicator - can explain findings without jargon, confident with non-technical teams Detail-oriented - numbers need to be right Process-minded - spots opportunities to improve how we measure and report Organised and self-motivated manage your own workload and work well across teams Comfortable with Excel, Word, PowerPoint WHATS ON OFFER Salary: £35-40k depending on experience Pension: A generous 15% employer contribution! Annual leave: A substantial 30 days plus bank holidays Working pattern: Hybrid, London-based - 20% office attendance expected Bonus: Discretionary, based on performance Benefits: Life assurance, health cash plan

SC Johnson Professional have an exciting opportunity for a Data Analyst - Sustainability to join the team! You will join us on a full-time, permanent basis , and in return, you will receive a competitive salary . Location: Denby, Derbyshire Function: RD&E Internal Job Title: Senior Associate, Data Analyst, Sustainability About us: Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. What's in it for you? Competitive salary plus bonus 4+1 hybrid working model Company pension scheme (up to 6% employer contributions) Life assurance (4 your salary) Free access to a healthcare platform offering nutritional advice, wellbeing support, and more Enhanced parental leave policy Free optical & hearing test vouchers 25 days annual leave plus statutory bank holidays Office based role with remote work available once a week for eligible employees Summer office hours: early Friday finish at 1:00 PM Employee benefits platform with discounts & wellbeing perks Access to employee assistance programmes Complimentary fresh fruit & hot drinks Subsidised on-site canteen Discounted products at our staff shop Free parking EV charging points at our Denby site (powered by our own renewable electricity!) Cycle-to-work scheme plus bicycle storage area "Save a Space" £200 monthly prize draw (earn a ticket every day you car share or don't use a parking space!) And so much more! About the Data Analyst - Sustainability role: The successful candidate will play a pivotal role in supporting the development, maintenance, and ongoing enhancement of the SC Johnson Professional Sustainability Databank and reporting systems. This position is responsible for ensuring the accuracy, integrity, and accessibility of sustainability data across key focus areas including Plastics, Chemistry, Carbon, Deforestation, and Waste, enabling informed decision-making and progress against sustainability ambitions. The role also contributes to the preparation of sustainability reports and data submissions, supporting transparent, credible communication of performance, progress, and impact across the business, as well as ensuring all relevant Sustainability Regulatory and Financial legislations are complied with. Responsibilities as our Graduate Product Development Associate - R&D: Support and maintain sustainability data sources to ensure integrity and alignment with evolving business requirements. Develop and manage the Sustainability Databank (Product & Product packaging data) and other repositories (e.g., Competitor Sustainability analysis). Ensure data availability and applicability to meet the needs of key stakeholders (RD&E, Supply Chain, Commercial, Finance). Support project sponsors/managers by delivering project-specific sustainability data requirements. Provide input into the creation of the Reporting Portal with self-serve formats and dashboards for easy stakeholder access to sustainability data Provide data as directed to meet the needs of corporate, regulatory, and regional requirements Maintain analytics tools that provide data for use in insight generation Experience you'll bring as our Data Analyst - Sustainability: Experience in SQL, Excel, Power Query and data visualization tools (e.g., Tableau, Power BI) Familiarity with SAP or similar PLM tools Familiarity with product analytics platforms Ability to translate technical data, regulatory requirements, etc into business insights and opportunities Bachelor's degree in Data Analytics, Data Science, Environmental Science, Sustainability, or related field; advanced degree preferred Ability to communicate effectively, translating data analytics outputs into actionable directions Behaviours you'll need: Strong attention to detail, with a consistent focus on data accuracy, quality, and integrity. A proactive, structured approach to managing complex data sets and evolving requirements. Curiosity and problem-solving mindset, with the ability to explore data to uncover insights and opportunities. Please Note: This role is based in the UK, and applicants must have the right to work in the UK. We do not provide domestic or international relocation for this role. You will be required to work from the office 5 days a week during the 90 days. After this, the arrangement will transition to 4 days in the office and one day working from home each week. If you feel like you are the right fit for our Data Analyst - Sustainability, please click 'Apply' now - we'd love to hear from you! Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability - that enables all to bring their full contributions to the organization.

Principal Consultant Analyst - Defence, Government, Nuclear. Location Winchester, Hants, Hybrid role Salary - £60K-£90K plus bonus and benefits This is an exciting opportunity to play a leading role in delivering analysis capability as an integral part of a small, agile and growing business. Our client is looking for candidates with a strong defence background with excellent data analysis or operational analysis skills. They seek customer facing individuals with excellent communication and interpersonal skills. Experience working with Dstl, Defence Digital, DE&S, Frontline Commands or UK Defence industry Experience /Qualifications Principal /Senior Defence Analyst: The following skills and experience will enable you to excel in this role: Operational analysis approaches and techniques Advanced Excel skills, including VBA Data analysis and data science Operational analysis Experience working within UK MoD, strong defence background. Stakeholder engagement, requirements gathering and process design. A self-starter and team player. Good communication skills, enabling you to work confidently with team members and clients. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Degree, MSc or equivalent experience Knowledge and experience of the following is desirable : Decision making techniques and processes. Operating models and organisational design. Software development using Python. Knowledge of current software development approaches, platforms and best practice. Experience of Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Recent UK Defence Security Clearance (SC) would be of interest As Principal / Senior Analyst your role will include: Using operational analysis approaches to deliver impactful insights to thier clients. Taking a consultative approach to your work, understanding how your work contributes to delivering a great result for clients. Experience eliciting requirements and defining business process in complex environments Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring, analysing, presenting, and visualising data Deriving unique insights from data to inform senior-level decision making. Producing internal and external presentations and reports to summarise processes, findings, recommendations, and decision analysis results. Delivering high quality analysis and outputs. The role as a Principal/Senior Analyst will require a blend of working from the office, travel to client sites, and working from home. The company s main clients will be based around key UK Defence establishments in the south of England. Additional information Ideally looking for candidates with current UK SC or DV Clearance Principal / Senior Analyst Consultant / Senior Operational Analyst Defence, MOD

About the Company A leading UK consulting and administration business specialising in pensions and insurance services. The organisation combines deep industry expertise with advanced technology and analytics to support large-scale pension schemes and their sponsoring employers. It provides administration for over one million members and delivers advisory services across schemes of all sizes, including many with assets exceeding £1bn. It also supports insurance clients in the life and bulk annuities sector. Package Details Remote (UK) | £45,000-£60,000 + 6% bonus Main Duties and Responsibilities Model Development (Azure Machine Learning Studio focus) Work collaboratively with actuarial and analytics teams to design, build, and deploy machine learning and statistical models using Azure Machine Learning Studio (AML Studio) in production environments. Apply appropriate ML techniques to improve predictions such as longevity, default risk, and investment outcomes. Machine Learning Operations (MLOps in Azure) Manage the full ML life cycle using Azure ML Studio, including deployment, monitoring, retraining pipelines, and version control. Implement robust MLOps practices such as model drift detection, data quality monitoring, and automated retraining workflows. Data Engineering and Preprocessing Develop and maintain scalable data pipelines using Python, SQL, and Azure Data Factory (ADF). Ensure data is clean, reliable, and structured for use in Azure ML Studio workflows. Software Development Produce clean, efficient, and production-grade Python code. Apply CI/CD practices and DevOps/MLOps principles integrated with Azure Machine Learning Studio environments. Cross-functional Collaboration Work closely with actuarial analysts and modelling teams to translate outputs from Azure ML Studio into actionable insights and business recommendations. Innovation and Continuous Improvement Stay up to date with developments in Azure Machine Learning Studio, MLOps, and data science technologies, identifying opportunities to improve models, automation, and delivery efficiency. Training and Knowledge Sharing Support and train team members on machine learning approaches and Azure ML Studio workflows, including deployment and monitoring practices. Stakeholder Communication Clearly explain machine learning concepts and Azure ML Studio-based solutions to both technical and non-technical stakeholders. Job Requirements Essential Strong hands-on experience with Azure Machine Learning Studio (AML Studio), including end-to-end model development, deployment, monitoring, and life cycle management in production environments Experience building and optimising ML models using Azure ML workflows Strong Python and SQL skills for data manipulation, modelling, and automation Experience with Azure Data Factory (ADF) for data pipeline development Strong understanding of CI/CD and MLOps practices, ideally within Azure environments Experience with data visualisation tools such as Power BI Strong communication skills with ability to explain technical concepts clearly to non-technical audiences Desirable Experience in pensions, insurance, or regulated financial services Experience working in multidisciplinary analytics or actuarial teams Broader exposure to Azure ecosystem tools (eg, Azure DevOps, Databricks) Key Requirement The most critical requirement for this role is hands-on, production-level experience with Azure Machine Learning Studio (AML Studio), including building and deploying ML models end-to-end, managing model life cycle in production, implementing MLOps workflows (monitoring, drift detection, retraining), and integrating Azure ML Studio with data pipelines and CI/CD processes. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

SC Cleared - Senior Business Analysts Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Up to 70k plus company benefits. Given the nature of the work and timescales, candidates must hold an active SC clearance. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad Group Plc invites skilled and ambitious Senior Business Analysts to join our dynamic and award-winning team. Recognised twice for "Project Excellence" by The Chartered Institute for IT & Computing Awards, Triad stands at the forefront of the public sector, dedicated to understanding and conquering technology challenges while delivering optimal value to UK citizens. As a Senior Business Analyst, you will play a significant role in our client assignments. You will build relationships with clients, defining the scope, objectives, and benefits of the products we build for them. You will gain the trust of end users to elicit quality requirements and business processes and deliver exemplary business analysis throughout the full product lifecycle as part of an effective, collaborative team Key Responsibilities Essential Active Security Clearance Consultant mindset - appetite for working in a variety of business domains Ability to work with agile delivery teams Ability to build relationships with clients, stakeholders, and end users Rigorous analytical thinker, which you apply to the definition of MVP, epics and user stories Able to delve into a toolkit of appropriate techniques and methods to use at different project stages, business domains and delivery environments Business-focussed, helping clients define, measure, and realise objectives and benefits Effective communicator who can explain the 'why' as well as the 'what' to clients and colleagues alike Motivated to deliver high-quality outcomes in all assignments Nice to have: Experience working in the UK Public Sector, with a good understanding of the GDS Service Manual Scrum agile coaching experience Product owner or proxy product owner experience Waterfall project delivery experience Active contributor to communities of practice Qualifications & Certifications Bachelor's degree in computer science, Information Technology, or a related field. Due to the nature and urgency of this position, you must hold an active SC clearance. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition to being a Disability Confident Leader.

SENIOR CREDIT RISK ANALYST UP TO £60,000-£75,000 PLUS BONUS LONDON HYBRID WORKING (2-3 DAYS PER WEEK IN-OFFICE) Are you looking for an exciting opportunity to join a high-growth, data-led fintech where you can take real ownership of credit strategy and drive commercial impact? This role offers the chance to lead on key lending decisions, working across products to optimise performance through advanced analytics and strategic insight. THE COMPANY This organisation is a well-established UK-based digital bank and lending provider, known for its strong growth, customer-centric approach, and innovative use of data. With a broad suite of lending products, they invest heavily in advanced analytics, technology, and data science to stay ahead in the market. THE ROLE This role sits within a central credit strategy function, supporting key lending products through data-driven decision-making. You will work on building and optimising credit strategies, influencing business performance, and collaborating cross-functionally. Specifically, you can expect to be involved in the following: Designing and optimising credit strategies and decisioning processes Analysing large datasets to identify trends and opportunities for performance improvement Developing models and forecasts to support lending, pricing, and commercial decisions Partnering with product, data science, and engineering teams to implement strategies Monitoring portfolio performance and recommending data-led enhancements SKILLS AND EXPERIENCE The successful Senior Credit Risk Analyst will have the following skills and experience: Experience in credit risk analytics within consumer lending Strong SQL and/or Python skills for data manipulation and analysis Ability to interpret data and communicate insights clearly to stakeholders Experience working with credit strategy, policy, or decisioning frameworks Strong problem-solving skills with a structured and analytical approach BENEFITS The successful Senior Credit Risk Analyst will receive a salary up to £60,000-£75,000 as well as a comprehensive benefits package.

Data Scientist - Database Analyst/Programmer II Larne, Northern Ireland (On-Site) Location: Larne (On-site) Contract: 12 months (Inside IR35) Hours: 37.5 hours/week (Flexible start/finish - typically 8:00am-4:00pm) We're currently looking for a talented Data Scientist / Database Analyst Programmer to join a leading engineering organisation based in Larne, Northern Ireland. Role Overview This is a hands-on role focused on data engineering, analytics, and automation, supporting key initiatives within a complex engineering environment. You'll play a vital part in building data pipelines, delivering analytical insights, and enabling data-driven decision-making across the business. Key Responsibilities Develop and maintain robust ETL/ELT data pipelines using Python, SQL, and Snowflake Cleanse, transform, and validate large datasets to ensure data accuracy and integrity Manage scheduled data loads and perform ongoing data quality checks Support and contribute to data governance, standards, and documentation Deliver high-quality, curated datasets for reporting and business analysis Support development of KPIs, dashboards, and analytical models Troubleshoot and resolve data, integration, and reporting issues Build and optimise solutions using Power BI, Power Apps, and Power Automate Integrate and manage CRM data (including Salesforce) to support business processes Identify and implement automation and process improvement opportunities across workflows. Required Skills & Experience 3-5+ years' experience in data science, analytics, data engineering, or automation roles Strong proficiency in Python Hands-on experience with SQL and Snowflake Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate) Experience working with CRM data (Salesforce preferred) Solid understanding of data modelling, analytics, and data quality principles Degree in Computer Science, Engineering, Data Science, or related field (preferred) Preferred / Bonus Skills Exposure to machine learning or advanced analytics Experience with cloud data platforms If you're a data-driven professional looking to contribute within a cutting-edge engineering environment, apply now or reach out for more details! This vacancy is being advertised by Belcan

Credit Decisioning Specialist Business Lending & Portfolio Risk Northampton (Office-Based) 50,000 - 70,000 + Annual Bonus + Private Healthcare + Enhanced Pension + Benefits Credit decisioning is evolving rapidly. The businesses leading that evolution are the ones that combine data science capability with experienced human credit judgement. This is one of those businesses - and this is the role that sits at the intersection of both. The Business A high-growth specialist SME lender has invested significantly in proprietary AI-driven credit scoring, automated decisioning infrastructure and data science capability. The business underwrites both broker-introduced and own-book lending, and has built a credit function that is genuinely analytical - not one that simply applies policy. The credit and data teams work in close proximity. Decisioning models are continuously refined. Portfolio performance is monitored analytically. And the underwriting team operates with real sanctioning authority - combining the outputs of the technology with independent commercial judgement on every material decision. The Opportunity The business is seeking a Credit Decisioning Specialist to take a central role within its commercial credit function. This is not a pure modelling role and it is not a pure underwriting role - it is a role for someone who is comfortable in both worlds. You will assess complex SME lending applications with genuine decisioning authority, work closely with the data science team on credit model performance, contribute to underwriting policy and portfolio risk frameworks, and provide mentorship and guidance to junior colleagues. Key Responsibilities Underwrite complex SME and commercial lending applications with full decisioning authority within delegated limits Evaluate financial statements, management accounts, Open Banking data, credit bureau outputs and risk indicators to form independent credit views Contribute analytical insight to the ongoing refinement of credit models, scorecard thresholds and automated decisioning frameworks Identify portfolio risk trends and emerging issues through performance data analysis Manage exceptions, referrals and non-standard cases requiring judgement beyond automated scoring Work closely with broker partners, sales, operations and the data science team to ensure decision quality and portfolio health Support the development of junior underwriters and analysts The Candidate You have developed your credit career in a demanding, data-aware lending environment. You understand both the power and the limitations of automated credit models. You can make independent decisions, articulate your reasoning clearly, and engage with portfolio data at a level that goes beyond individual transactions. Proven experience in SME lending, commercial credit, challenger banking, fintech lending, asset finance or specialist business finance Strong analytical capability - comfortable interpreting financial accounts, credit bureau data, Open Banking outputs and risk modelling inputs Experience with automated decisioning environments, credit scorecards or data-led lending platforms - as a user, contributor or both Genuine delegated sanctioning authority - able to make and stand behind independent credit decisions Commercial intelligence - understands how individual lending decisions connect to portfolio outcomes and business performance Degree-educated or equivalent intellectual profile with demonstrable analytical achievement Unrestricted right to work in the UK Target Backgrounds Professionals from specialist SME lenders, new challenger banks, fintech credit platforms and data-enabled business finance businesses are particularly encouraged to apply. Credit risk analysts with underwriting authority, senior underwriters with strong analytical depth, and lending professionals who have worked alongside scorecard or model development teams are all strong fits for this role. Salary & Benefits 50,000 - 70,000 basic salary (dependent on experience and current sanctioning level) Annual performance bonus Private healthcare Enhanced pension contributions Life assurance Genuine progression into underwriting leadership and credit management Location Northampton. Fully office-based. The business operates a highly collaborative credit and data culture - the underwriting team, data science function and senior leadership work in close daily proximity. This environment is central to the quality of decisioning the business produces. Relocation assistance is available for exceptional candidates. If you have built your credit career in an environment where data and judgement work together - and you want a role where both are genuinely valued - this is worth a conversation.

DevOps Lead - AI-Enabled Software Engineering Location: Reading (Hybrid) Permanent We are seeking an experienced and hands-on DevOps Lead to join a leading digital infrastructure organisation undergoing significant technology transformation. This is a unique opportunity to lead a high-performing software engineering team while driving the adoption of AI-assisted development practices across the software delivery lifecycle. As DevOps Lead, you will be responsible for setting the technical direction, owning the engineering roadmap, and ensuring the successful delivery and ongoing support of bespoke cloud-based applications. You will combine strong leadership capabilities with hands-on software development experience, leveraging modern AI-powered engineering tools to improve delivery speed, quality, and developer productivity. The Opportunity You will lead an Agile software development team comprising engineers, analysts, and QA specialists responsible for building and maintaining business-critical applications for internal users, customers, and external partners. This role offers the opportunity to shape engineering best practices, modernise development processes, and drive innovation through AI-enabled software delivery. Key Responsibilities Leadership & Delivery Lead and mentor a cross-functional software development team in an Agile environment. Define and execute the technical roadmap, ensuring alignment with business objectives. Drive the successful delivery of cloud-based applications and digital initiatives. Collaborate closely with business stakeholders to manage priorities, expectations, risks, and dependencies. Ensure projects are delivered on time, within scope, and to a high standard of quality. Technical Ownership Own the end-to-end technology stack including frontend, backend, APIs, databases, cloud infrastructure, and CI/CD pipelines. Ensure solutions align with enterprise architecture, scalability, performance, and security standards. Champion DevOps best practices including automation, monitoring, observability, and operational excellence. Maintain robust security controls, vulnerability management, and compliance standards. AI-Assisted Engineering Act as a hands-on contributor to software development activities. Drive adoption of AI-assisted coding tools such as GitHub Copilot, Cursor, and code generation platforms. Establish best practices for safe, secure, and effective AI-assisted development. Embed AI-enabled workflows across design, coding, testing, documentation, and knowledge management. Ensure AI-generated outputs meet engineering, security, and architectural standards. Evaluate emerging AI technologies and identify opportunities to enhance engineering productivity and delivery capability. Skills & Experience Required Proven experience leading software engineering or DevOps teams. Strong background delivering cloud-native applications within Agile environments. Experience with public cloud platforms including AWS, Azure, or GCP. Strong understanding of full-stack development, APIs, databases, and software architecture. Expertise with source control, CI/CD automation, and DevOps tooling such as Git, Jenkins, Jira, Azure DevOps, or similar technologies. Experience implementing monitoring, observability, and operational support practices. Excellent stakeholder management and communication skills. Demonstrated experience using AI-assisted development tools and integrating them into engineering workflows. Desirable Experience Experience establishing AI governance and secure AI development standards. Exposure to integrating AI tooling into CI/CD pipelines and software delivery processes. Understanding of prompt engineering, code validation, and AI risk management. Experience working within highly regulated or security-conscious environments. Qualifications Degree in Computer Science, Software Engineering, Computer Systems, Electronic Engineering, or a related discipline. Why Apply? This is an opportunity to play a key role in shaping the future of software engineering within a technology-driven organisation. You'll have the autonomy to influence technical strategy, lead a talented team, and drive the adoption of cutting-edge AI-assisted development practices while delivering solutions that have a significant business impact. Project People is acting as an Employment Agency in relation to this vacancy.

Mac Specialist Permanent Onsite, Mayfair macOS and iOS Apple Support At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The Role: We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments. Responsibilities: Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.) Troubleshoot hardware, software, network, and system-related issues specific to Apple products Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji) Install and maintain macOS updates, patches, and software packages Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares) Educate users on best practices and usage of Apple devices Work closely with other IT team members to resolve cross-platform compatibility issues Maintain detailed documentation of support tickets, resolutions, and procedures Provide feedback to improve tools, systems, and processes supporting the Apple environment Skills & Experience: Proven experience in a technical support or helpdesk role, specialising in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Passionate about Apple technology and user experience Self-motivated and proactive in solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service Desirable Skills: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service management frameworks Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing