Red Snapper Recruitment Limited
City, Birmingham
Red Snapper Recruitment are recruiting for a HR Policy Advisor for an independent executive non-departmental public body based in Birmingham. You will be responsible for the review, development and implementation of HR Policies and Procedures as well as the effective management of employee relations casework and people related issues by providing advice and coaching managers to effectively handle casework and issues from start to finish. You will manage the upkeep of our People Policies making recommendations for improvement and ensuring compliance with employment legislation. Location: Birmingham City Centre (hybrid, 1 day a week in the office, 4 days WFH) Contract: 12 month contract Salary: 19.43 per hour (equivalent to c. 38,000 per annum) Main Responsibilities You will draft, revise and standardise HR Policies, guidance documents and toolkits. You will work with our Policy Working Group and other key stakeholders, to ensure people policies are kept up to date and are in an appropriate and accessible format. You will develop and maintain a policy review schedule and ensure this is communicated and understood by colleagues and managers as well as those involved in reviewing policies. With the support of the HR Operations Manager, you will lead on developing policy outputs and communicating these to the business. You will support with the consultation of policy change and implementation via our recognised trade union. You will be responsible for providing trusted professional employment advice by applying specific ER knowledge You will have the ability to analyse and understand complex casework and react swiftly, highlighting risks and trends where appropriate and identifying well-reasoned and pragmatic recommendations on how to proceed. You will be able to work independently in applying professional expertise. You will use and apply people data, to actively identify trends and agree proactive actions to address areas of concern. You will be the custodian of policies to support operational HR activities and processes, ensuring alignment to relevant process documentation. You will identify opportunities to provide information and guidance through self-service resources, which builds knowledge and capability across the wider organisation. You will use data and insights from people surveys and audits to ensure policies are fit for purpose and in line with employment legislation. You will play an important role in implementing change projects (Competency and Wellbeing Frameworks) in the business to support employee relations initiatives. Person Specification Essential criteria: Up to date knowledge of employment legislation and potential future developments. Previous experience of managing a number of complex cases at any one time. Previous experience of HR Policy reviews, developing and implementing policies and procedures. Ability to interpret and present people data using a combination of strong IT and communication skills. Flexible and adaptable, managing a wide variety of tasks, and dealing with unexpected changes at short notice. Desirable criteria: CIPD qualified or willing towards achieving Level 5 If this role is not for you but you do know somebody who would be interested, please refer them. We have a referral bonus scheme and will pay 75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment are recruiting for a HR Policy Advisor for an independent executive non-departmental public body based in Birmingham. You will be responsible for the review, development and implementation of HR Policies and Procedures as well as the effective management of employee relations casework and people related issues by providing advice and coaching managers to effectively handle casework and issues from start to finish. You will manage the upkeep of our People Policies making recommendations for improvement and ensuring compliance with employment legislation. Location: Birmingham City Centre (hybrid, 1 day a week in the office, 4 days WFH) Contract: 12 month contract Salary: 19.43 per hour (equivalent to c. 38,000 per annum) Main Responsibilities You will draft, revise and standardise HR Policies, guidance documents and toolkits. You will work with our Policy Working Group and other key stakeholders, to ensure people policies are kept up to date and are in an appropriate and accessible format. You will develop and maintain a policy review schedule and ensure this is communicated and understood by colleagues and managers as well as those involved in reviewing policies. With the support of the HR Operations Manager, you will lead on developing policy outputs and communicating these to the business. You will support with the consultation of policy change and implementation via our recognised trade union. You will be responsible for providing trusted professional employment advice by applying specific ER knowledge You will have the ability to analyse and understand complex casework and react swiftly, highlighting risks and trends where appropriate and identifying well-reasoned and pragmatic recommendations on how to proceed. You will be able to work independently in applying professional expertise. You will use and apply people data, to actively identify trends and agree proactive actions to address areas of concern. You will be the custodian of policies to support operational HR activities and processes, ensuring alignment to relevant process documentation. You will identify opportunities to provide information and guidance through self-service resources, which builds knowledge and capability across the wider organisation. You will use data and insights from people surveys and audits to ensure policies are fit for purpose and in line with employment legislation. You will play an important role in implementing change projects (Competency and Wellbeing Frameworks) in the business to support employee relations initiatives. Person Specification Essential criteria: Up to date knowledge of employment legislation and potential future developments. Previous experience of managing a number of complex cases at any one time. Previous experience of HR Policy reviews, developing and implementing policies and procedures. Ability to interpret and present people data using a combination of strong IT and communication skills. Flexible and adaptable, managing a wide variety of tasks, and dealing with unexpected changes at short notice. Desirable criteria: CIPD qualified or willing towards achieving Level 5 If this role is not for you but you do know somebody who would be interested, please refer them. We have a referral bonus scheme and will pay 75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Hays
Customer Services/Sales Manager, London, £65,000 + Bonus, Property, Immediate Start! Our client, a leading Property business based in Central London, are looking to recruit a driven, results-focused Customer Service/Sales Manager to lead their client-facing function. Overseeing a small team of 5 to ensure all CS/Sales expectations are met, this is an incredible opportunity for the right candidate! Our client offer a range of Property-adjacent services/solutions, and have been established for close to 15 years. In that time they have grown to just over 40 FTE, including a client-facing team of 5 FTE. This team specialise in handling inbound/outbound communication with their varied customer base, acting as the first point of contact for a range of queries in addition to booking appointments for the separate Business Development team to close product sales. Due to their growth, they are now seeking the perfect candidate to lead this team and, in a nutshell, your responsibilities will include: - Managing a team of 5 Customer Service/Sales Executives - Coaching/developing each individual team member to ensure optimum performance - Inspiring performance through strong leadership approach - Handling any escalated queries/situations as and when they arise - Ensuring team exceed 'Appointments Booked' targets - Managing any instances of underperformance - Creating a fun, sociable work culture/environment In order to be considered for this position, it is ESSENTIAL that you have the following: - Minimum of 5 years' experience of managing a Customer Service/Sales team - Inspirational leadership style - genuinely motivated to improve/develop others - Experience of managing underperformance and improving Agents - Proven track record of inspiring team to exceed either Sales targets or Customer Service KPI's - Ability to create and foster a fun, productive team culture/work environment - Fun, sociable personality! Although not essential, any candidates with team leadership/management experience within either a Property or Financial Services business are strongly encouraged to apply. In addition to a very competitive basic salary of £55,000 - £65,000, our client are also offering the following: - Annual bonus (based on individual/company performance) - Hybrid-working model (3 days in the Central London office / 2 days WFH) - Fantastic progression opportunities - Fun, sociable office! Our client are looking to move very quickly on this, so any interested candidate(s) are urged to apply at their earliest convenience! #
Customer Services/Sales Manager, London, £65,000 + Bonus, Property, Immediate Start! Our client, a leading Property business based in Central London, are looking to recruit a driven, results-focused Customer Service/Sales Manager to lead their client-facing function. Overseeing a small team of 5 to ensure all CS/Sales expectations are met, this is an incredible opportunity for the right candidate! Our client offer a range of Property-adjacent services/solutions, and have been established for close to 15 years. In that time they have grown to just over 40 FTE, including a client-facing team of 5 FTE. This team specialise in handling inbound/outbound communication with their varied customer base, acting as the first point of contact for a range of queries in addition to booking appointments for the separate Business Development team to close product sales. Due to their growth, they are now seeking the perfect candidate to lead this team and, in a nutshell, your responsibilities will include: - Managing a team of 5 Customer Service/Sales Executives - Coaching/developing each individual team member to ensure optimum performance - Inspiring performance through strong leadership approach - Handling any escalated queries/situations as and when they arise - Ensuring team exceed 'Appointments Booked' targets - Managing any instances of underperformance - Creating a fun, sociable work culture/environment In order to be considered for this position, it is ESSENTIAL that you have the following: - Minimum of 5 years' experience of managing a Customer Service/Sales team - Inspirational leadership style - genuinely motivated to improve/develop others - Experience of managing underperformance and improving Agents - Proven track record of inspiring team to exceed either Sales targets or Customer Service KPI's - Ability to create and foster a fun, productive team culture/work environment - Fun, sociable personality! Although not essential, any candidates with team leadership/management experience within either a Property or Financial Services business are strongly encouraged to apply. In addition to a very competitive basic salary of £55,000 - £65,000, our client are also offering the following: - Annual bonus (based on individual/company performance) - Hybrid-working model (3 days in the Central London office / 2 days WFH) - Fantastic progression opportunities - Fun, sociable office! Our client are looking to move very quickly on this, so any interested candidate(s) are urged to apply at their earliest convenience! #
RecruitmentRevolution.com
Hackney, London
Are you passionate about digital PR and hungry to make an impact? Are you ready to grow your profile as a digital PR expert across the wider industry? We are a fun and hard-working team - the perfect blend of technical, creative and marketing brains. Through rigorous and effective people development, our experts live and breathe SEO and Content, providing exceptional service and results for our clients. This is an exciting and unmissable opportunity to join an ambitious and growing search marketing agency, so if you're a strategic thinker with a knack for creative strategies and a passion for content that delivers, we'd love to hear from you! The Role at a Glance: Digital PR Strategist Old Street, London 2 days Per Week / Hybrid Working £35,000 - £40,000 + Bonus Plus Benefits Package Including Health Insurance and 28 Days Holiday Plus Bank Holidays Product / Service: Digital marketing agency Culture / Values: Take Care. Ask Why. Work Smart. Enjoy the Ride 5 Glassdoor Rating Best Workplace for Wellbeing 2023 Great Place to Work 2023 Our Founder Tom is celebrated in the Agency Hackers Growth Index Top Clients include: Wilkinson Sword, Arsenal, Watford FC, JVC, Kenwood, Zoggs, KellyLoves and Zalando 'An agency is only as good as its people. We recruit and retain the best!' Fun, supportive and hard-working team. Don't believe us? Check out our Glassdoor 5 stars! "Fosters your growth and amazing company culture" "An excellent team & high standards of work" "Great company to work for, lots of freedom" "Friendly agency with a supportive culture" About us: With over 10 years' experience under our belt, we are an independent digital marketing agency with a passion for SEO, PPC, digital PR and content. Website migrations, local/international SEO, PPC strategy and digital PR campaigns are only the beginning! We seek to challenge the status quo on a daily basis and drive innovation across to achieve the greatest business outcomes for our clients. The Digital PR Strategist Role: As a Digital PR Strategist, you'll be at the heart of delivering standout campaigns and quick-turnaround reactive activity, working alongside a dynamic and supportive team. You'll collaborate closely with our Account Directors to shape and execute creative, results-driven strategies that boost brand visibility and earn high quality media coverage. Your creativity and media instinct will help craft compelling stories that cut through - especially with reactive ideas that land successful coverage in a wide variety of targeted press. About You: • A minimum of 2 year's experience in an agency environment. • Proven experience in delivering digital PR campaigns and reactive activity, using client assets and topical stories/angles to secure media coverage. • A genuine passion for digital PR, with the ambition to develop your career in this fast-evolving field. • Motivated by KPIs and performance targets, with a strong drive to meet and exceed them. • Account management experience - confident in aligning your work with client business goals and staying on top of relevant industry trends. • Proactive in suggesting and exploring new strategies and tactics to evolve with the digital PR landscape. • Naturally curious and tapped into the news cycle, pop culture, and the structure of the UK media. • Confident reporting on performance, including monthly updates, emails, and client meetings and reviews. Why us? We offer a supportive and inspiring working environment, with some great perks including: • Agency-wide bonus scheme • 28 days' holiday plus bank holidays • Private health insurance • Dedicated training budget and a strong focus on continuous development • Sensible work/life balance • Free breakfast, fruit, team lunches, and a wellness programme • Opportunities to attend industry events and meetups • A friendly, fun, and sociable team We are unable to provide Visa sponsorship, so you will need to be currently living in the UK with the right to work in the UK to apply. We value diversity, equity and inclusion. We celebrate unique contributions, provide equal opportunities and strive to build an inclusive culture. Join us in creating a diverse and thriving workplace. Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: Digital PR Executive, PR Executive, Public Relations Executive, Content Marketing Executive, SEO Executive, Communications Executive, Marketing Executive, Social Media Executive, Digital PR Consultant, PR & Outreach Strategist, Digital Communications Specialist, Digital Campaign Strategist, Brand Visibility Specialist, Media Strategy Executive, PR Content Strategist. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about digital PR and hungry to make an impact? Are you ready to grow your profile as a digital PR expert across the wider industry? We are a fun and hard-working team - the perfect blend of technical, creative and marketing brains. Through rigorous and effective people development, our experts live and breathe SEO and Content, providing exceptional service and results for our clients. This is an exciting and unmissable opportunity to join an ambitious and growing search marketing agency, so if you're a strategic thinker with a knack for creative strategies and a passion for content that delivers, we'd love to hear from you! The Role at a Glance: Digital PR Strategist Old Street, London 2 days Per Week / Hybrid Working £35,000 - £40,000 + Bonus Plus Benefits Package Including Health Insurance and 28 Days Holiday Plus Bank Holidays Product / Service: Digital marketing agency Culture / Values: Take Care. Ask Why. Work Smart. Enjoy the Ride 5 Glassdoor Rating Best Workplace for Wellbeing 2023 Great Place to Work 2023 Our Founder Tom is celebrated in the Agency Hackers Growth Index Top Clients include: Wilkinson Sword, Arsenal, Watford FC, JVC, Kenwood, Zoggs, KellyLoves and Zalando 'An agency is only as good as its people. We recruit and retain the best!' Fun, supportive and hard-working team. Don't believe us? Check out our Glassdoor 5 stars! "Fosters your growth and amazing company culture" "An excellent team & high standards of work" "Great company to work for, lots of freedom" "Friendly agency with a supportive culture" About us: With over 10 years' experience under our belt, we are an independent digital marketing agency with a passion for SEO, PPC, digital PR and content. Website migrations, local/international SEO, PPC strategy and digital PR campaigns are only the beginning! We seek to challenge the status quo on a daily basis and drive innovation across to achieve the greatest business outcomes for our clients. The Digital PR Strategist Role: As a Digital PR Strategist, you'll be at the heart of delivering standout campaigns and quick-turnaround reactive activity, working alongside a dynamic and supportive team. You'll collaborate closely with our Account Directors to shape and execute creative, results-driven strategies that boost brand visibility and earn high quality media coverage. Your creativity and media instinct will help craft compelling stories that cut through - especially with reactive ideas that land successful coverage in a wide variety of targeted press. About You: • A minimum of 2 year's experience in an agency environment. • Proven experience in delivering digital PR campaigns and reactive activity, using client assets and topical stories/angles to secure media coverage. • A genuine passion for digital PR, with the ambition to develop your career in this fast-evolving field. • Motivated by KPIs and performance targets, with a strong drive to meet and exceed them. • Account management experience - confident in aligning your work with client business goals and staying on top of relevant industry trends. • Proactive in suggesting and exploring new strategies and tactics to evolve with the digital PR landscape. • Naturally curious and tapped into the news cycle, pop culture, and the structure of the UK media. • Confident reporting on performance, including monthly updates, emails, and client meetings and reviews. Why us? We offer a supportive and inspiring working environment, with some great perks including: • Agency-wide bonus scheme • 28 days' holiday plus bank holidays • Private health insurance • Dedicated training budget and a strong focus on continuous development • Sensible work/life balance • Free breakfast, fruit, team lunches, and a wellness programme • Opportunities to attend industry events and meetups • A friendly, fun, and sociable team We are unable to provide Visa sponsorship, so you will need to be currently living in the UK with the right to work in the UK to apply. We value diversity, equity and inclusion. We celebrate unique contributions, provide equal opportunities and strive to build an inclusive culture. Join us in creating a diverse and thriving workplace. Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: Digital PR Executive, PR Executive, Public Relations Executive, Content Marketing Executive, SEO Executive, Communications Executive, Marketing Executive, Social Media Executive, Digital PR Consultant, PR & Outreach Strategist, Digital Communications Specialist, Digital Campaign Strategist, Brand Visibility Specialist, Media Strategy Executive, PR Content Strategist. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
