• Home
  • Find Jobs
  • Register CV
  • Advertise jobs
  • Employer Pricing
  • IT Jobs
  • Sign in
  • Sign up
  • Home
  • Find Jobs
  • Register CV
  • Advertise jobs
  • Employer Pricing
  • IT Jobs
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

46 jobs found

Email me jobs like this
Refine Search
Current Search
customer liaison officer
NFP People
Fundraising Officer
NFP People Exeter, Devon
Fundraising Officer Join an international animal welfare organisation, offering care and protection to donkeys worldwide. We now have an exciting opportunity for a proactive team player with outstanding decision-making skills and a strong customer service ethic to join the dedicated Fundraising Department. Position: Fundraising Officer (internally known as Major Gifts Officer) Location: Devon/Hybrid (site attendance estimated to be one day per week, flexibility considered) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,431per annum Contract: Permanent Closing Date: Sunday 5 July 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Major Gifts Officer, you will support delivery of agreed activity within the Major Gifts Team, successfully cultivating and stewarding a portfolio of mid-value individuals and trusts and delivering a range of agreed projects. Working closely with the Major Gifts Managers, you will evolve and continuously improve supporter stewardship and cultivation activity in line with their capacity and propensity to donate, continuously evaluating performance. Your principal duties and responsibilities will include: Supporting the delivery of the Major Gifts Strategy, improving Major Gifts performance. Supporting the Major Gifts cultivation/stewardship programme to grow the number of supporters financially contributing mid value and major gifts. Managing, supporting and attending Major Gifts stewardship and cultivation meetings and events, including supplier liaison, supporter invite lists, follow ups and budgets. Securing, managing and stewarding a portfolio of active mid-value donors and charitable trusts, delivering compelling bids and donor reports, forging and maintaining strong and enduring relationships. Researching current and potential major and mid-value donors to enable a donor-centric approach. Delivering and reporting on agreed development and stewardship projects, fundraising targets. Maintaining accurate and up-to-date donor information on our CRM system. About You We are looking for someone with: Demonstrable experience of strong administrative and organisational support within a busy, fast paced environment. Strong project management skills, with the ability to plan, organise, and prioritise workloads. Excellent written and verbal communication skills. Strong data management skills, and experience of working with databases or CRM systems. Experience of managing multiple priorities and meeting deadlines. Able to support the planning and delivery of activities or events, including administrative and logistical coordination. Benefits include: Competitive pension. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan, including reimbursement of some medical expenses up to the specified limits per membership, offers, discounts and cashback on shopping, travel and entertainment from participating outlets, access to a 24/7 GP and counselling service. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Fundraising, Fundraiser, Major Donor, Major Gifts, Fundraising Officer, Major Donor Fundraiser, Major Gifts Fundraiser, Major Donor Fundraising Officer, Major Gifts Fundraising Officer, Events Fundraising, Individual Giving Fundraiser, Community Fundraiser. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Jun 25, 2026
Full time
Fundraising Officer Join an international animal welfare organisation, offering care and protection to donkeys worldwide. We now have an exciting opportunity for a proactive team player with outstanding decision-making skills and a strong customer service ethic to join the dedicated Fundraising Department. Position: Fundraising Officer (internally known as Major Gifts Officer) Location: Devon/Hybrid (site attendance estimated to be one day per week, flexibility considered) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,431per annum Contract: Permanent Closing Date: Sunday 5 July 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Major Gifts Officer, you will support delivery of agreed activity within the Major Gifts Team, successfully cultivating and stewarding a portfolio of mid-value individuals and trusts and delivering a range of agreed projects. Working closely with the Major Gifts Managers, you will evolve and continuously improve supporter stewardship and cultivation activity in line with their capacity and propensity to donate, continuously evaluating performance. Your principal duties and responsibilities will include: Supporting the delivery of the Major Gifts Strategy, improving Major Gifts performance. Supporting the Major Gifts cultivation/stewardship programme to grow the number of supporters financially contributing mid value and major gifts. Managing, supporting and attending Major Gifts stewardship and cultivation meetings and events, including supplier liaison, supporter invite lists, follow ups and budgets. Securing, managing and stewarding a portfolio of active mid-value donors and charitable trusts, delivering compelling bids and donor reports, forging and maintaining strong and enduring relationships. Researching current and potential major and mid-value donors to enable a donor-centric approach. Delivering and reporting on agreed development and stewardship projects, fundraising targets. Maintaining accurate and up-to-date donor information on our CRM system. About You We are looking for someone with: Demonstrable experience of strong administrative and organisational support within a busy, fast paced environment. Strong project management skills, with the ability to plan, organise, and prioritise workloads. Excellent written and verbal communication skills. Strong data management skills, and experience of working with databases or CRM systems. Experience of managing multiple priorities and meeting deadlines. Able to support the planning and delivery of activities or events, including administrative and logistical coordination. Benefits include: Competitive pension. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan, including reimbursement of some medical expenses up to the specified limits per membership, offers, discounts and cashback on shopping, travel and entertainment from participating outlets, access to a 24/7 GP and counselling service. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Fundraising, Fundraiser, Major Donor, Major Gifts, Fundraising Officer, Major Donor Fundraiser, Major Gifts Fundraiser, Major Donor Fundraising Officer, Major Gifts Fundraising Officer, Events Fundraising, Individual Giving Fundraiser, Community Fundraiser. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Hays
Payroll Officer
Hays Gloucester, Gloucestershire
New Payroll Processing role; Permanent, full-time with some scope for hybrid working Payroll Processing Officer Permanent and Full-time; Hybrid (1 day WFH once settled) £26-30,000 Gloucestershire Step into a role where your payroll expertise genuinely matters. Join a friendly, supportive team of four and play a key part in delivering accurate, high-quality payroll services to up to 2,000 payees across a wide variety of industries. If you enjoy a fast pace, variety, and the satisfaction of getting payroll right, this is a fantastic next step.What you'll be doing Managing end-to-end payroll across weekly, fortnightly, and monthly cycles Working with both line managers and payees to deliver excellent customer service Handling statutory deductions, RTI submissions, and HMRC liaison Administering the CIS scheme and ensuring compliance with payroll legislation Using computerised payroll systems (full training provided on in-house software) What you'll bring At least 2 years' payroll experience (industry or practice background welcome) Confident understanding of payroll legislation and processes Experience with CIS, statutory payments/deductions, and RTI Strong communication skills and a commitment to accuracy and service A proactive, team-focused approach Why you'll love working here A forward-thinking, inclusive company culture Hybrid working: once settled, enjoy one day a week from home Generous annual leave, with the option to purchase extra days Supportive team environment with ongoing development A role with real variety and the chance to broaden your payroll expertise If you'd like to explore this opportunity, contact Emma Lewis on for a confidential chat about your experience and career goals. Or upload your CV showcasing your payroll background - I'd love to hear from you!
Jun 25, 2026
Full time
New Payroll Processing role; Permanent, full-time with some scope for hybrid working Payroll Processing Officer Permanent and Full-time; Hybrid (1 day WFH once settled) £26-30,000 Gloucestershire Step into a role where your payroll expertise genuinely matters. Join a friendly, supportive team of four and play a key part in delivering accurate, high-quality payroll services to up to 2,000 payees across a wide variety of industries. If you enjoy a fast pace, variety, and the satisfaction of getting payroll right, this is a fantastic next step.What you'll be doing Managing end-to-end payroll across weekly, fortnightly, and monthly cycles Working with both line managers and payees to deliver excellent customer service Handling statutory deductions, RTI submissions, and HMRC liaison Administering the CIS scheme and ensuring compliance with payroll legislation Using computerised payroll systems (full training provided on in-house software) What you'll bring At least 2 years' payroll experience (industry or practice background welcome) Confident understanding of payroll legislation and processes Experience with CIS, statutory payments/deductions, and RTI Strong communication skills and a commitment to accuracy and service A proactive, team-focused approach Why you'll love working here A forward-thinking, inclusive company culture Hybrid working: once settled, enjoy one day a week from home Generous annual leave, with the option to purchase extra days Supportive team environment with ongoing development A role with real variety and the chance to broaden your payroll expertise If you'd like to explore this opportunity, contact Emma Lewis on for a confidential chat about your experience and career goals. Or upload your CV showcasing your payroll background - I'd love to hear from you!
Daniel Owen Ltd
Resident Liaison Officer
Daniel Owen Ltd Rochdale, Lancashire
Resident Liaison Officer (RLO) Permanent Position Property Services Location: Rochdale Salary: 30,000 per annum + Company Car or Car Allowance Start Date: ASAP Working Hours: Monday to Friday, 8:00am - 4:30pm About the Role We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a long-term project in Rochdale . This is a permanent opportunity offering stability, excellent working hours, and the chance to play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear communication on site Coordinate and deliver social value and community engagement events Collate and analyse customer satisfaction surveys Support conflict resolution and ensure minimal disruption to residents About You Minimum 2 years' experience as a Resident Liaison Officer (or similar role) Strong customer service and communication skills Confident dealing with residents in live environments Organised, proactive, and able to manage sensitive situations professionally Experience within property services or construction is highly desirable What's on Offer Permanent role Competitive salary of 30,000 + car or car allowance Consistent working hours Supportive team environment with long-term project stability How to Apply If you're interested in this opportunity, please send your CV or contact Jess on (phone number removed) for more information. Key terms: Resident Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, North West, Manchester, Longsight
Jun 25, 2026
Full time
Resident Liaison Officer (RLO) Permanent Position Property Services Location: Rochdale Salary: 30,000 per annum + Company Car or Car Allowance Start Date: ASAP Working Hours: Monday to Friday, 8:00am - 4:30pm About the Role We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a long-term project in Rochdale . This is a permanent opportunity offering stability, excellent working hours, and the chance to play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear communication on site Coordinate and deliver social value and community engagement events Collate and analyse customer satisfaction surveys Support conflict resolution and ensure minimal disruption to residents About You Minimum 2 years' experience as a Resident Liaison Officer (or similar role) Strong customer service and communication skills Confident dealing with residents in live environments Organised, proactive, and able to manage sensitive situations professionally Experience within property services or construction is highly desirable What's on Offer Permanent role Competitive salary of 30,000 + car or car allowance Consistent working hours Supportive team environment with long-term project stability How to Apply If you're interested in this opportunity, please send your CV or contact Jess on (phone number removed) for more information. Key terms: Resident Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, North West, Manchester, Longsight
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Trees and Landscape Officer
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Job Title: Trees and Landscape Officer Salary: £37,602-£45,564 Full time, Permanent Location: Twickenham, TW2 7PU Objective of role Help shape a greener, safer Richmond upon Thames as a Trees & Landscape Officer Join our dedicated team managing the borough's trees and delivering the Council's statutory arboricultural services. You'll carry out tree condition surveys, prepare work specifications, and support effective contractor management. You'll play a key role in planning and protection-assessing Tree Work Applications, administering Tree Preservation Orders, and undertaking enforcement when required. Your expertise will support residents and colleagues as you respond to enquiries and attend emergency callouts to keep the public safe.You'll also contribute to expanding the borough's canopy cover through specialist tree care and new planting initiatives, while helping to develop systems that strengthen the Council's tree service. If you're passionate about the role trees play in climate resilience and want to make a real impact on the borough's future, this is an exciting opportunity to join us. About the role: Conducting tree asset and condition surveys: You will be assessing treesand gathering data to ensure appropriate management, in the best interests of maximising the benefits that trees provide whilst managing risk to within proportionate levels. W orking with the Council's arborist contractors : You will make work instructions that are to be carried out by the Council's appointed Arborist contractors and working in collaboration to ensure high standards of work are achieved. Customer liaison: You will need to demonstrate excellent customer service skills to clearly manage expectations and allow understanding of the decisions being made in line with adopted Tree Management Policies. Tree Protection: You will apply your knowledge of the legal instruments available to protect trees in our urban environment, making recommendations that protects trees within public and private property. Investigating unauthorised tree works: You will investigate incidents of alleged illegal tree worksand participate in enforcement action. Attending emergency callouts and assessing risks: You will participate in a rapid, skilled response to storm events or hazardous trees, crucial to maintaining public safety and managing disruption that can be caused during storm events. Providing expert advice for litigation cases: You will support the Council with professional, defensible arboricultural evidence. Protecting the authority legally and ensuring that decisions are based on sound technical judgement. Essential Qualifications, Skills and Experience: Level 4 Qualification in Arboriculture (or equivalent) Experience of undertaking tree inspections and surveys, resulting in sound management decisions Excellent understanding of the legislation that underpins tree management and its application in managing public safety and protecting the urban forest Experience of working in partnership with contractors to achieve high quality outcomes. Effective communication and interpersonal skills Have a good understanding of the impacts of a changing climate and how trees should be managed in response to this threat Closing Date: 29th June. Shortlisting Date: W/C 6th July. Interview Date : W/C 13th July. Test/Presentation: TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are alsocommittedto safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers tosharethiscommitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Jun 24, 2026
Full time
Job Title: Trees and Landscape Officer Salary: £37,602-£45,564 Full time, Permanent Location: Twickenham, TW2 7PU Objective of role Help shape a greener, safer Richmond upon Thames as a Trees & Landscape Officer Join our dedicated team managing the borough's trees and delivering the Council's statutory arboricultural services. You'll carry out tree condition surveys, prepare work specifications, and support effective contractor management. You'll play a key role in planning and protection-assessing Tree Work Applications, administering Tree Preservation Orders, and undertaking enforcement when required. Your expertise will support residents and colleagues as you respond to enquiries and attend emergency callouts to keep the public safe.You'll also contribute to expanding the borough's canopy cover through specialist tree care and new planting initiatives, while helping to develop systems that strengthen the Council's tree service. If you're passionate about the role trees play in climate resilience and want to make a real impact on the borough's future, this is an exciting opportunity to join us. About the role: Conducting tree asset and condition surveys: You will be assessing treesand gathering data to ensure appropriate management, in the best interests of maximising the benefits that trees provide whilst managing risk to within proportionate levels. W orking with the Council's arborist contractors : You will make work instructions that are to be carried out by the Council's appointed Arborist contractors and working in collaboration to ensure high standards of work are achieved. Customer liaison: You will need to demonstrate excellent customer service skills to clearly manage expectations and allow understanding of the decisions being made in line with adopted Tree Management Policies. Tree Protection: You will apply your knowledge of the legal instruments available to protect trees in our urban environment, making recommendations that protects trees within public and private property. Investigating unauthorised tree works: You will investigate incidents of alleged illegal tree worksand participate in enforcement action. Attending emergency callouts and assessing risks: You will participate in a rapid, skilled response to storm events or hazardous trees, crucial to maintaining public safety and managing disruption that can be caused during storm events. Providing expert advice for litigation cases: You will support the Council with professional, defensible arboricultural evidence. Protecting the authority legally and ensuring that decisions are based on sound technical judgement. Essential Qualifications, Skills and Experience: Level 4 Qualification in Arboriculture (or equivalent) Experience of undertaking tree inspections and surveys, resulting in sound management decisions Excellent understanding of the legislation that underpins tree management and its application in managing public safety and protecting the urban forest Experience of working in partnership with contractors to achieve high quality outcomes. Effective communication and interpersonal skills Have a good understanding of the impacts of a changing climate and how trees should be managed in response to this threat Closing Date: 29th June. Shortlisting Date: W/C 6th July. Interview Date : W/C 13th July. Test/Presentation: TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are alsocommittedto safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers tosharethiscommitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
4Recruitment Services
Housing Admin Support Officer
4Recruitment Services
Housing Admin Support Officer Temporary, Full Time £28.00 - £31.00 ph (umbrella) Location: Rochford Essex Please note you will be required to be site based 3 days a week, due to location of office use of a car is preferable. Accountabilities We are seeking to recruit a full-time temporary Housing Admin Support Officer. You will be responsible in being part of a small team to deliver a customer orientated service within the Housing Options and Homelessness service. Experience in a customer facing role would be essential, experience in a housing options environment would be desirable. Deliver an excellent internal and external customer focused service in order to support the Housing Options service to find and process suitable solutions regarding customers homelessness and housing issues, acting as first line point of contact for customers. Support the Housing Options service to carry out the Council s statutory duties under homelessness legislations, Homeless Reduction Act 2017, Localism Act 2011, codes of guidance, case law and the Council s own policies and procedures Assist with administrative duties associated with homelessness, housing advice and housing allocations services; including liaison with other Council departments, statutory and voluntary agencies, other Local Authorities, Landlords, Solicitors, Banks and Building Societies Receive and accurately triage or record enquiries for advice and assistance, across the Housing Options Service. Including conducting triage phone calls. Manage the data input of all documents and correspondence for the Housing Options Service. The Experience You Will Bring Able to evidence excellent communication skills and ability to work in challenging situations Good working knowledge of Microsoft Office software: Word, Outlook and Excel to include spreadsheets Effective written communication and customer service skills Able to work to deadlines and work in a high-pressure environment Experience of working in a frontline customer focused environment dealing with the public by telephone and in person Effective team working. Sharing ownership, team goals and workload To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Jun 24, 2026
Contractor
Housing Admin Support Officer Temporary, Full Time £28.00 - £31.00 ph (umbrella) Location: Rochford Essex Please note you will be required to be site based 3 days a week, due to location of office use of a car is preferable. Accountabilities We are seeking to recruit a full-time temporary Housing Admin Support Officer. You will be responsible in being part of a small team to deliver a customer orientated service within the Housing Options and Homelessness service. Experience in a customer facing role would be essential, experience in a housing options environment would be desirable. Deliver an excellent internal and external customer focused service in order to support the Housing Options service to find and process suitable solutions regarding customers homelessness and housing issues, acting as first line point of contact for customers. Support the Housing Options service to carry out the Council s statutory duties under homelessness legislations, Homeless Reduction Act 2017, Localism Act 2011, codes of guidance, case law and the Council s own policies and procedures Assist with administrative duties associated with homelessness, housing advice and housing allocations services; including liaison with other Council departments, statutory and voluntary agencies, other Local Authorities, Landlords, Solicitors, Banks and Building Societies Receive and accurately triage or record enquiries for advice and assistance, across the Housing Options Service. Including conducting triage phone calls. Manage the data input of all documents and correspondence for the Housing Options Service. The Experience You Will Bring Able to evidence excellent communication skills and ability to work in challenging situations Good working knowledge of Microsoft Office software: Word, Outlook and Excel to include spreadsheets Effective written communication and customer service skills Able to work to deadlines and work in a high-pressure environment Experience of working in a frontline customer focused environment dealing with the public by telephone and in person Effective team working. Sharing ownership, team goals and workload To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Ocean Network Express (Europe) Ltd
Senior Coordinator - Loss Prevention, Legal and Insurance
Ocean Network Express (Europe) Ltd
We are looking for someone to provide operational support to the Assistant Manager of Loss Prevention, Legal & Insurance within the Europe & Africa (EUA) region. In this role, you will investigate and administer P&I and commercial insurance claims, assist with maritime contract screenings, and support regional risk and compliance projects. You will also act as a key liaison between regional operations, General Headquarters (GHQ), and external partners to minimize corporate risk and financial exposure, and you will be enjoying a hybrid work model and a strong work-life balance in the process. The Role The primary responsibilities will include: Claims Administration: Support the Assistant Manager with regional incident responses and claims administration, including document management (LOIs, bills of lading), survey quality assessments, and root-cause risk analysis. Contract Screening: Assist in evaluating customer and maritime contracts by mapping liabilities, identifying risk gaps, and ensuring corporate alignment, escalating complex terms when necessary. Insurance Renewals: Coordinate with the Assistant Manager and brokers on policy renewals and annual tenders for property, liability, and travel insurance, while guiding regional colleagues on specialist advice. Projects & Digitization: Support departmental projects, including implementing claims software, digitizing internal bill of lading processes, planning Loss Prevention workshops, and contributing to publications. Optimize Workflows: Collaborate with the Assistant Manager to set goals, optimize workflows, and provide ongoing coaching and feedback for the EUA Loss Prevention Officer (LPO) network. The Requirements Require 3+ years of professional experience within maritime logistics, shipping lines, P&I clubs, or commercial marine insurance administration. Strong operational understanding of maritime documentation, contract terminology, and foundational marine insurance principles. strong time management capabilities and the organisational skills necessary to support departmental project workflows and deadlines. Technical Skills: Proficient in Microsoft Office 365 and Google Suite, with a proven ability to quickly learn bespoke claims management software. strong interpersonal skills needed to bridge local operations with global headquarters. Business Awareness Customer Focus Communication Problem Solving Planning and Organisation Decision Making Innovation and Improvement Teamwork Independent & Self-motivated The Benefits Paid annual leave of 25 days per annum plus UK bank and public holidays. Hybrid working arrangement. Membership of the Company's Group Personal Pension Plan. Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review. Permanent Health Insurance. Death in Service. Private Medical Cover (BUPA) after two years' service. Employee Assistance Programme, with free independent confidential support and virtual GP services. An interest free annual travel season ticket loan. Family leave policies enhanced above statutory. Enhanced company sick pay policy. Medical health check. Annual eye test and contribution towards glasses for VDU prescriptions. Online employee discount platform Application The closing date for this vacancy is 2nd July 2026, but if a significant number of applications are received it will close earlier. Applicants must have an existing right to live and work in the UK.
Jun 24, 2026
Full time
We are looking for someone to provide operational support to the Assistant Manager of Loss Prevention, Legal & Insurance within the Europe & Africa (EUA) region. In this role, you will investigate and administer P&I and commercial insurance claims, assist with maritime contract screenings, and support regional risk and compliance projects. You will also act as a key liaison between regional operations, General Headquarters (GHQ), and external partners to minimize corporate risk and financial exposure, and you will be enjoying a hybrid work model and a strong work-life balance in the process. The Role The primary responsibilities will include: Claims Administration: Support the Assistant Manager with regional incident responses and claims administration, including document management (LOIs, bills of lading), survey quality assessments, and root-cause risk analysis. Contract Screening: Assist in evaluating customer and maritime contracts by mapping liabilities, identifying risk gaps, and ensuring corporate alignment, escalating complex terms when necessary. Insurance Renewals: Coordinate with the Assistant Manager and brokers on policy renewals and annual tenders for property, liability, and travel insurance, while guiding regional colleagues on specialist advice. Projects & Digitization: Support departmental projects, including implementing claims software, digitizing internal bill of lading processes, planning Loss Prevention workshops, and contributing to publications. Optimize Workflows: Collaborate with the Assistant Manager to set goals, optimize workflows, and provide ongoing coaching and feedback for the EUA Loss Prevention Officer (LPO) network. The Requirements Require 3+ years of professional experience within maritime logistics, shipping lines, P&I clubs, or commercial marine insurance administration. Strong operational understanding of maritime documentation, contract terminology, and foundational marine insurance principles. strong time management capabilities and the organisational skills necessary to support departmental project workflows and deadlines. Technical Skills: Proficient in Microsoft Office 365 and Google Suite, with a proven ability to quickly learn bespoke claims management software. strong interpersonal skills needed to bridge local operations with global headquarters. Business Awareness Customer Focus Communication Problem Solving Planning and Organisation Decision Making Innovation and Improvement Teamwork Independent & Self-motivated The Benefits Paid annual leave of 25 days per annum plus UK bank and public holidays. Hybrid working arrangement. Membership of the Company's Group Personal Pension Plan. Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review. Permanent Health Insurance. Death in Service. Private Medical Cover (BUPA) after two years' service. Employee Assistance Programme, with free independent confidential support and virtual GP services. An interest free annual travel season ticket loan. Family leave policies enhanced above statutory. Enhanced company sick pay policy. Medical health check. Annual eye test and contribution towards glasses for VDU prescriptions. Online employee discount platform Application The closing date for this vacancy is 2nd July 2026, but if a significant number of applications are received it will close earlier. Applicants must have an existing right to live and work in the UK.
Staffline
Senior Team Leader
Staffline Kirkwall, Orkney
The role of the Security Senior Team Leader involves overseeing the day-to-day security operations and that they are completed in a safe and competent manner, in compliance with all safety and security regulation, policies and procedures. The role acts as a conduit between the team leads, members and senior management and the client. Monday - Friday 08:00 - 16:00 40 Hours per week £19.25 per hour Core Responsibilities 1. Act as G4S management team point of contact for the client. 2. To act as the liaison and escalation point of contact between team leaders, individual team members and the Guardforce management. 3. Provide operational guidance and support , including front of house duties as and when required. 4. Schedule employees ,ensuring staffing levels meets compliance 5. Participate in the effective training of all new security officers to achieve the standard of suitably qualified and experienced personnel. 6. Maintaining the level of proficiency within the guardforce. 7. Conduct staff welfare assessments. 8. Maintain operational standards and effectiveness. 9. Ensure compliance with the rules and regulations of the site and local operation procedures. 10. Support identified training needs analysis. 11. Conduct incident/accident investigations and raise appropriate reports, including fault reports of assets to client. 12. Absence Management 13. Record Keeping Key Responsibilities Performance Leadership: Set and monitor teams performance metrics (KPIs) Operational Management: Organize daily work tasks , delegate effectively and ensure adherence and compliance to company/client policies and safety procedures. Mentorship and Coaching: Mentor team members and team leaders , identify training needs and support development of staff. Problem - Solving & Escalation: Resolve operational issues and conflicts, acting as an escalation point. Communication: Act as a key liaison between senior management and team leaders/members and liaison with client in managers absence. Required Qualification & Skills Experience: Generally, requires 3-5 years of experience in a leadership or supervisory role. Leadership Skills: Proven ability to motivate teams , foster workplace collaboration and lead by example. providing leadership and conflict resolution and guidance and support. Communication: - Strong Customer service focus - Excellent interpersonal skills to communicate, interact and build strong positive relationships effectively with others in both personal and professional setting. Analytical Skills: - Ability to analyse performance data and improve operational standards and processes. Technical Proficiency: - Computer literacy and numeracy. - Experience in Risk Analysis and creating Risk Assessments. - Strong proficiency in Microsoft Excel and Microsoft Word. The ability to conduct and organise Job briefs. - Employee Scheduling - Strong Incident Management Reporting, Report writing and Investigation skills. Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Referral Scheme - Free uniform provided Job ref: 1G4S (G144) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jun 24, 2026
Full time
The role of the Security Senior Team Leader involves overseeing the day-to-day security operations and that they are completed in a safe and competent manner, in compliance with all safety and security regulation, policies and procedures. The role acts as a conduit between the team leads, members and senior management and the client. Monday - Friday 08:00 - 16:00 40 Hours per week £19.25 per hour Core Responsibilities 1. Act as G4S management team point of contact for the client. 2. To act as the liaison and escalation point of contact between team leaders, individual team members and the Guardforce management. 3. Provide operational guidance and support , including front of house duties as and when required. 4. Schedule employees ,ensuring staffing levels meets compliance 5. Participate in the effective training of all new security officers to achieve the standard of suitably qualified and experienced personnel. 6. Maintaining the level of proficiency within the guardforce. 7. Conduct staff welfare assessments. 8. Maintain operational standards and effectiveness. 9. Ensure compliance with the rules and regulations of the site and local operation procedures. 10. Support identified training needs analysis. 11. Conduct incident/accident investigations and raise appropriate reports, including fault reports of assets to client. 12. Absence Management 13. Record Keeping Key Responsibilities Performance Leadership: Set and monitor teams performance metrics (KPIs) Operational Management: Organize daily work tasks , delegate effectively and ensure adherence and compliance to company/client policies and safety procedures. Mentorship and Coaching: Mentor team members and team leaders , identify training needs and support development of staff. Problem - Solving & Escalation: Resolve operational issues and conflicts, acting as an escalation point. Communication: Act as a key liaison between senior management and team leaders/members and liaison with client in managers absence. Required Qualification & Skills Experience: Generally, requires 3-5 years of experience in a leadership or supervisory role. Leadership Skills: Proven ability to motivate teams , foster workplace collaboration and lead by example. providing leadership and conflict resolution and guidance and support. Communication: - Strong Customer service focus - Excellent interpersonal skills to communicate, interact and build strong positive relationships effectively with others in both personal and professional setting. Analytical Skills: - Ability to analyse performance data and improve operational standards and processes. Technical Proficiency: - Computer literacy and numeracy. - Experience in Risk Analysis and creating Risk Assessments. - Strong proficiency in Microsoft Excel and Microsoft Word. The ability to conduct and organise Job briefs. - Employee Scheduling - Strong Incident Management Reporting, Report writing and Investigation skills. Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Referral Scheme - Free uniform provided Job ref: 1G4S (G144) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Daniel Owen Ltd
Resident Liaison Officer
Daniel Owen Ltd Hackney, London
Resident Liaison Officer (RLO) Location: Hackney, London Contract: 6-8 Month Fixed-Term Contract Sector: Social Housing / Planned Maintenance 18.00per hour Overview We are currently seeking an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering planned maintenance works within the Social Housing sector across Hackney. This is an excellent opportunity for a customer-focused professional with experience managing resident relationships throughout refurbishment and maintenance programmes. The successful candidate will act as the key point of contact between residents, site teams, and the client, ensuring works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Key Responsibilities Serve as the primary point of contact for residents before, during, and after works are carried out. Build and maintain positive relationships with tenants, leaseholders, client representatives, and site teams. Conduct resident consultations, property visits, and pre-start meetings. Keep residents informed of project timelines, access requirements, and any changes to scheduled works. Manage resident expectations and resolve queries, concerns, and complaints in a professional and timely manner. Coordinate access arrangements to ensure programme targets are achieved. Support vulnerable residents and ensure any specific needs are communicated to operational teams. Maintain accurate records of resident interactions, appointments, and project updates. Assist with customer satisfaction surveys and ensure high levels of resident engagement throughout the project. Work closely with site management teams to identify and resolve issues that may impact residents. Requirements Previous experience working as a Resident Liaison Officer within Social Housing is essential. Experience supporting planned maintenance, refurbishment, decarbonisation, kitchen & bathroom, roofing, or external works programmes. Strong communication and interpersonal skills. Ability to manage challenging situations and resolve complaints effectively. Excellent organisational and administrative abilities. Proficient in Microsoft Office and housing management systems. Full UK driving licence preferred but not essential. Desirable Experience Working on occupied social housing properties. Knowledge of tenant satisfaction measures and resident engagement best practices. Experience supporting vulnerable residents and diverse communities.
Jun 23, 2026
Seasonal
Resident Liaison Officer (RLO) Location: Hackney, London Contract: 6-8 Month Fixed-Term Contract Sector: Social Housing / Planned Maintenance 18.00per hour Overview We are currently seeking an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering planned maintenance works within the Social Housing sector across Hackney. This is an excellent opportunity for a customer-focused professional with experience managing resident relationships throughout refurbishment and maintenance programmes. The successful candidate will act as the key point of contact between residents, site teams, and the client, ensuring works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Key Responsibilities Serve as the primary point of contact for residents before, during, and after works are carried out. Build and maintain positive relationships with tenants, leaseholders, client representatives, and site teams. Conduct resident consultations, property visits, and pre-start meetings. Keep residents informed of project timelines, access requirements, and any changes to scheduled works. Manage resident expectations and resolve queries, concerns, and complaints in a professional and timely manner. Coordinate access arrangements to ensure programme targets are achieved. Support vulnerable residents and ensure any specific needs are communicated to operational teams. Maintain accurate records of resident interactions, appointments, and project updates. Assist with customer satisfaction surveys and ensure high levels of resident engagement throughout the project. Work closely with site management teams to identify and resolve issues that may impact residents. Requirements Previous experience working as a Resident Liaison Officer within Social Housing is essential. Experience supporting planned maintenance, refurbishment, decarbonisation, kitchen & bathroom, roofing, or external works programmes. Strong communication and interpersonal skills. Ability to manage challenging situations and resolve complaints effectively. Excellent organisational and administrative abilities. Proficient in Microsoft Office and housing management systems. Full UK driving licence preferred but not essential. Desirable Experience Working on occupied social housing properties. Knowledge of tenant satisfaction measures and resident engagement best practices. Experience supporting vulnerable residents and diverse communities.
Tate
Benefits Officer
Tate Stevenage, Hertfordshire
Benefits Officer Job Type: Temporary- Until end of Sept 2026 Location: Stevenage, SG1 Pay Rate: 14.36 - 17.85 per hour Working Hours: 09:00 - 17:00 Hours per Week: 37 Work Pattern: Monday to Friday Job Overview We are seeking a detail-oriented and proactive Benefits Officer to support the delivery of high-quality financial and housing support services for a local authority business in Stevenage. This role plays a key part in ensuring clients receive accurate and timely benefit assessments and payments, helping to promote financial stability and housing security. The position will initially be office-based, with potential for hybrid working arrangements subject to performance review. Key Responsibilities Benefits Administration Carry out thorough benefit checks to ensure individuals are receiving their full entitlement. Support the completion and submission of benefit applications, including Housing Benefit and Universal Credit. Process changes in circumstances and update claims accordingly. Housing & Rent Monitoring Review and monitor rent accounts to ensure payments are accurate and up to date. Identify arrears or discrepancies and escalate issues where appropriate. Work collaboratively with internal teams to resolve payment-related queries. Housing Benefit Support Check, submit, and manage Housing Benefit claims accurately and efficiently. Gather and verify all necessary supporting documentation. Liaise with local authorities and relevant departments to track claim progress. Renewals & Case Management Monitor benefit renewal deadlines and ensure timely reapplications. Maintain accurate records of claims, applications, and outcomes. Provide proactive support to prevent interruptions in benefit payments. Customer & Stakeholder Liaison Act as a key point of contact for clients regarding benefit queries. Communicate clearly and professionally with external bodies such as the DWP and local councils. Provide guidance and support to clients navigating benefit systems. Compliance & Administration Ensure all work is carried out in line with current legislation, policies, and procedures. Maintain accurate and confidential records across internal systems. Support reporting requirements and performance monitoring where needed. Key Skills & Experience Strong administrative and organisational skills Excellent attention to detail and accuracy Ability to manage multiple caseloads and deadlines Effective communication and interpersonal skills Knowledge of Housing Benefit and/or Universal Credit (desirable) Experience in a local authority, housing, or benefits-related environment (desirable) If this is of interest, apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jun 23, 2026
Seasonal
Benefits Officer Job Type: Temporary- Until end of Sept 2026 Location: Stevenage, SG1 Pay Rate: 14.36 - 17.85 per hour Working Hours: 09:00 - 17:00 Hours per Week: 37 Work Pattern: Monday to Friday Job Overview We are seeking a detail-oriented and proactive Benefits Officer to support the delivery of high-quality financial and housing support services for a local authority business in Stevenage. This role plays a key part in ensuring clients receive accurate and timely benefit assessments and payments, helping to promote financial stability and housing security. The position will initially be office-based, with potential for hybrid working arrangements subject to performance review. Key Responsibilities Benefits Administration Carry out thorough benefit checks to ensure individuals are receiving their full entitlement. Support the completion and submission of benefit applications, including Housing Benefit and Universal Credit. Process changes in circumstances and update claims accordingly. Housing & Rent Monitoring Review and monitor rent accounts to ensure payments are accurate and up to date. Identify arrears or discrepancies and escalate issues where appropriate. Work collaboratively with internal teams to resolve payment-related queries. Housing Benefit Support Check, submit, and manage Housing Benefit claims accurately and efficiently. Gather and verify all necessary supporting documentation. Liaise with local authorities and relevant departments to track claim progress. Renewals & Case Management Monitor benefit renewal deadlines and ensure timely reapplications. Maintain accurate records of claims, applications, and outcomes. Provide proactive support to prevent interruptions in benefit payments. Customer & Stakeholder Liaison Act as a key point of contact for clients regarding benefit queries. Communicate clearly and professionally with external bodies such as the DWP and local councils. Provide guidance and support to clients navigating benefit systems. Compliance & Administration Ensure all work is carried out in line with current legislation, policies, and procedures. Maintain accurate and confidential records across internal systems. Support reporting requirements and performance monitoring where needed. Key Skills & Experience Strong administrative and organisational skills Excellent attention to detail and accuracy Ability to manage multiple caseloads and deadlines Effective communication and interpersonal skills Knowledge of Housing Benefit and/or Universal Credit (desirable) Experience in a local authority, housing, or benefits-related environment (desirable) If this is of interest, apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Fisher German
Land Liaison Officer - Bury St Edmunds
Fisher German Bury St. Edmunds, Suffolk
Land Liaison Officer - Bury St Edmunds The Team & Focus of the Role Our Infrastructure Services team continue to go from strength to strength and as such, we have an exciting opportunity for a Land Liaison Officer to come and join our expanding team in Bury St Edmunds, working on Nationally Significant Infrastructure Projects across East Anglia. At Fisher German our customers and clients are at the heart of what we do. We have long standing relationships with many of our clients through the generations (some up to 80+ years). This is down to the trust they have in us to deliver what we say we will, on time. Working closely with internal and external stakeholders, you will be responsible in managing land access for contractors, being the primary point of contact for landowners and occupiers and ensuring that contractors are adhering to regulations regarding land. This is a permanent, full-time position (Mon-Fri), with our Bury St Edmunds being the base of operations with the main work being carried out on-site across East Anglia. In return, beyond your base salary you will be included in: A discretionary bonus scheme A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period! Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Liaise with stakeholders regarding land matters. Ensure Contractors are aware of pre-entry notice provisions, that these are adhered to and manage agreement with landowners. Advising landowners on accommodation works (e.g. accesses, water supplies, fencing etc), construction matters and project requirements. Working closely with the wider project team. Follow up on requests from the landowners as needed. The successful candidate will have Previous experience in a Land/Agricultural Liaison role would be advantageous. IT skills and system awareness. Up to date knowledge of Agricultural and Rural affairs. Knowledge of land drainage matters would be beneficial. Strong Organisational, planning and problem-solving skills with strong attention to detail. Clear and professional communicator with strong written and verbal skills. Health & Safety knowledge would be beneficial. Full UK Driving License. Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer. You can also apply for this role by clicking the Apply Button.
Jun 23, 2026
Full time
Land Liaison Officer - Bury St Edmunds The Team & Focus of the Role Our Infrastructure Services team continue to go from strength to strength and as such, we have an exciting opportunity for a Land Liaison Officer to come and join our expanding team in Bury St Edmunds, working on Nationally Significant Infrastructure Projects across East Anglia. At Fisher German our customers and clients are at the heart of what we do. We have long standing relationships with many of our clients through the generations (some up to 80+ years). This is down to the trust they have in us to deliver what we say we will, on time. Working closely with internal and external stakeholders, you will be responsible in managing land access for contractors, being the primary point of contact for landowners and occupiers and ensuring that contractors are adhering to regulations regarding land. This is a permanent, full-time position (Mon-Fri), with our Bury St Edmunds being the base of operations with the main work being carried out on-site across East Anglia. In return, beyond your base salary you will be included in: A discretionary bonus scheme A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period! Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Liaise with stakeholders regarding land matters. Ensure Contractors are aware of pre-entry notice provisions, that these are adhered to and manage agreement with landowners. Advising landowners on accommodation works (e.g. accesses, water supplies, fencing etc), construction matters and project requirements. Working closely with the wider project team. Follow up on requests from the landowners as needed. The successful candidate will have Previous experience in a Land/Agricultural Liaison role would be advantageous. IT skills and system awareness. Up to date knowledge of Agricultural and Rural affairs. Knowledge of land drainage matters would be beneficial. Strong Organisational, planning and problem-solving skills with strong attention to detail. Clear and professional communicator with strong written and verbal skills. Health & Safety knowledge would be beneficial. Full UK Driving License. Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer. You can also apply for this role by clicking the Apply Button.
Fisher German
Land Liaison Officer - North Wales
Fisher German
Land Liaison Officer - North Wales The Team & Focus of the Role Our Infrastructure Services team continue to go from strength to strength and as such, we have an exciting opportunity for a Land Liaison Officer to come and join our expanding team in North Wales. The candidate will need to withhold ALTE Level 4/5 in Welsh to be considered for this position. At Fisher German our customers and clients are at the heart of what we do. We have long standing relationships with many of our clients through the generations (some up to 80+ years). This is down to the trust they have in us to deliver what we say we will, on time. Working closely with internal and external stakeholders, you will be responsible in managing land access for contractors, being the primary point of contact for landowners and occupiers and ensuring that contractors are adhering to regulations regarding land. In return, beyond your base salary you will be included in: A discretionary bonus scheme A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal and access to a 24/7 mental health & wellbeing service. Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Liaise with stakeholders regarding land matters. Ensure contractors are aware of pre-entry notice provisions, that these are adhered to and manage agreement with landowners. Arrange and undertake pre and post entry records of conditions of the land. Follow up on requests from the landowners as needed. Keeping landowners advised on accommodation works (e.g. accesses, water supplies, fencing etc), construction matters and project requirements. Working closely with the wider project team. The successful candidate will have ALTE Level 4/5 in Welsh Previous experience in a Land/Agricultural Liaison role would be advantageous Up to date and good knowledge of Agricultural and Rural affairs Knowledge of land drainage matters would be beneficial Great attention to detail Strong organisational, planning, and problem-solving skills Clear and professional communicator with both great written and verbal communication Health & Safety knowledge would be beneficial Have a full UK Driving License Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer. You can also apply for this role by clicking the Apply Button.
Jun 23, 2026
Full time
Land Liaison Officer - North Wales The Team & Focus of the Role Our Infrastructure Services team continue to go from strength to strength and as such, we have an exciting opportunity for a Land Liaison Officer to come and join our expanding team in North Wales. The candidate will need to withhold ALTE Level 4/5 in Welsh to be considered for this position. At Fisher German our customers and clients are at the heart of what we do. We have long standing relationships with many of our clients through the generations (some up to 80+ years). This is down to the trust they have in us to deliver what we say we will, on time. Working closely with internal and external stakeholders, you will be responsible in managing land access for contractors, being the primary point of contact for landowners and occupiers and ensuring that contractors are adhering to regulations regarding land. In return, beyond your base salary you will be included in: A discretionary bonus scheme A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal and access to a 24/7 mental health & wellbeing service. Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Liaise with stakeholders regarding land matters. Ensure contractors are aware of pre-entry notice provisions, that these are adhered to and manage agreement with landowners. Arrange and undertake pre and post entry records of conditions of the land. Follow up on requests from the landowners as needed. Keeping landowners advised on accommodation works (e.g. accesses, water supplies, fencing etc), construction matters and project requirements. Working closely with the wider project team. The successful candidate will have ALTE Level 4/5 in Welsh Previous experience in a Land/Agricultural Liaison role would be advantageous Up to date and good knowledge of Agricultural and Rural affairs Knowledge of land drainage matters would be beneficial Great attention to detail Strong organisational, planning, and problem-solving skills Clear and professional communicator with both great written and verbal communication Health & Safety knowledge would be beneficial Have a full UK Driving License Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer. You can also apply for this role by clicking the Apply Button.
Donkey Sanctuary
Fundraising Officer
Donkey Sanctuary Exeter, Devon
Fundraising Officer Join an international animal welfare organisation, offering care and protection to donkeys worldwide. We now have an exciting opportunity for a proactive team player with outstanding decision-making skills and a strong customer service ethic to join the dedicated Fundraising Department. Position: Fundraising Officer (internally known as Major Gifts Officer) Location: Devon/Hybrid (site attendance estimated to be one day per week, flexibility considered) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,431per annum Contract: Permanent Closing Date: Sunday 5 July 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Major Gifts Officer, you will support delivery of agreed activity within the Major Gifts Team, successfully cultivating and stewarding a portfolio of mid-value individuals and trusts and delivering a range of agreed projects. Working closely with the Major Gifts Managers, you will evolve and continuously improve supporter stewardship and cultivation activity in line with their capacity and propensity to donate, continuously evaluating performance. Your principal duties and responsibilities will include: Supporting the delivery of the Major Gifts Strategy, improving Major Gifts performance. Supporting the Major Gifts cultivation/stewardship programme to grow the number of supporters financially contributing mid value and major gifts. Managing, supporting and attending Major Gifts stewardship and cultivation meetings and events, including supplier liaison, supporter invite lists, follow ups and budgets. Securing, managing and stewarding a portfolio of active mid-value donors and charitable trusts, delivering compelling bids and donor reports, forging and maintaining strong and enduring relationships. Researching current and potential major and mid-value donors to enable a donor-centric approach. Delivering and reporting on agreed development and stewardship projects, fundraising targets. Maintaining accurate and up-to-date donor information on our CRM system. About You We are looking for someone with: Demonstrable experience of strong administrative and organisational support within a busy, fast paced environment. Strong project management skills, with the ability to plan, organise, and prioritise workloads. Excellent written and verbal communication skills. Strong data management skills, and experience of working with databases or CRM systems. Experience of managing multiple priorities and meeting deadlines. Able to support the planning and delivery of activities or events, including administrative and logistical coordination. Benefits include: Competitive pension. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan, including reimbursement of some medical expenses up to the specified limits per membership, offers, discounts and cashback on shopping, travel and entertainment from participating outlets, access to a 24/7 GP and counselling service. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Fundraising, Fundraiser, Major Donor, Major Gifts, Fundraising Officer, Major Donor Fundraiser, Major Gifts Fundraiser, Major Donor Fundraising Officer, Major Gifts Fundraising Officer, Events Fundraising, Individual Giving Fundraiser, Community Fundraiser. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Jun 22, 2026
Full time
Fundraising Officer Join an international animal welfare organisation, offering care and protection to donkeys worldwide. We now have an exciting opportunity for a proactive team player with outstanding decision-making skills and a strong customer service ethic to join the dedicated Fundraising Department. Position: Fundraising Officer (internally known as Major Gifts Officer) Location: Devon/Hybrid (site attendance estimated to be one day per week, flexibility considered) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,431per annum Contract: Permanent Closing Date: Sunday 5 July 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Major Gifts Officer, you will support delivery of agreed activity within the Major Gifts Team, successfully cultivating and stewarding a portfolio of mid-value individuals and trusts and delivering a range of agreed projects. Working closely with the Major Gifts Managers, you will evolve and continuously improve supporter stewardship and cultivation activity in line with their capacity and propensity to donate, continuously evaluating performance. Your principal duties and responsibilities will include: Supporting the delivery of the Major Gifts Strategy, improving Major Gifts performance. Supporting the Major Gifts cultivation/stewardship programme to grow the number of supporters financially contributing mid value and major gifts. Managing, supporting and attending Major Gifts stewardship and cultivation meetings and events, including supplier liaison, supporter invite lists, follow ups and budgets. Securing, managing and stewarding a portfolio of active mid-value donors and charitable trusts, delivering compelling bids and donor reports, forging and maintaining strong and enduring relationships. Researching current and potential major and mid-value donors to enable a donor-centric approach. Delivering and reporting on agreed development and stewardship projects, fundraising targets. Maintaining accurate and up-to-date donor information on our CRM system. About You We are looking for someone with: Demonstrable experience of strong administrative and organisational support within a busy, fast paced environment. Strong project management skills, with the ability to plan, organise, and prioritise workloads. Excellent written and verbal communication skills. Strong data management skills, and experience of working with databases or CRM systems. Experience of managing multiple priorities and meeting deadlines. Able to support the planning and delivery of activities or events, including administrative and logistical coordination. Benefits include: Competitive pension. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan, including reimbursement of some medical expenses up to the specified limits per membership, offers, discounts and cashback on shopping, travel and entertainment from participating outlets, access to a 24/7 GP and counselling service. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Fundraising, Fundraiser, Major Donor, Major Gifts, Fundraising Officer, Major Donor Fundraiser, Major Gifts Fundraiser, Major Donor Fundraising Officer, Major Gifts Fundraising Officer, Events Fundraising, Individual Giving Fundraiser, Community Fundraiser. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Daniel Owen Ltd
Resident Liaison Officer
Daniel Owen Ltd Chester, Cheshire
Temporary Resident/Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Resident/Tenant Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector What's on Offer Competitive pay, dependent on experience Mileage expenses for business travel Opportunity to work on meaningful community-focused projects Potential for contract extension or permanent employment If you're an experienced Resident Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed) Customer service, tenant liaison officer, resident liasion officer, customer liaison officer, social housing, property services, Chester, North West
Jun 21, 2026
Contractor
Temporary Resident/Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Resident/Tenant Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector What's on Offer Competitive pay, dependent on experience Mileage expenses for business travel Opportunity to work on meaningful community-focused projects Potential for contract extension or permanent employment If you're an experienced Resident Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed) Customer service, tenant liaison officer, resident liasion officer, customer liaison officer, social housing, property services, Chester, North West
Think Recruitment
Compliance Tenant Liaison Officer
Think Recruitment Shirley, West Midlands
I am looking for a Compliance Tenant Liaison Officer to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for providing support to their customers and teams to ensure they gain access to complete important compliance inspections and improvement works as well as taking ownership and responsibility for delivering a consistently high level of service within the team and across the business . You will receive: 18 P/H 3 months worth of work (covering long term sickness) 37 hours a week The successful canddiate will be responsible for: Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement You will need: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing experience (desirable but not essential) Compliance and building safety experience (desirable but not essential) If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)! INDPS
Jun 21, 2026
Seasonal
I am looking for a Compliance Tenant Liaison Officer to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for providing support to their customers and teams to ensure they gain access to complete important compliance inspections and improvement works as well as taking ownership and responsibility for delivering a consistently high level of service within the team and across the business . You will receive: 18 P/H 3 months worth of work (covering long term sickness) 37 hours a week The successful canddiate will be responsible for: Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement You will need: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing experience (desirable but not essential) Compliance and building safety experience (desirable but not essential) If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)! INDPS
Niyaa People Ltd
Tenant Liaison Officer
Niyaa People Ltd
We are currently recruiting for an experienced Tenant Liaison Officer to support a leading Housing Association across Birmingham, Coventry, and Worcester. This is an excellent opportunity to join a busy team delivering essential repairs and maintenance programmes within occupied residential properties. The Role As a Tenant Liaison Officer, you will act as the key point of contact between residents, contractors, and the Housing Association throughout planned and ongoing maintenance works. You will be responsible for ensuring residents are kept fully informed, supported, and updated throughout the duration of repair and refurbishment projects. Key Responsibilities of a Tenant Liaison Officer: Liaise with tenants before, during, and after repairs and maintenance works. Provide clear and timely communication regarding project schedules, access requirements, and any changes to planned works. Manage resident expectations and resolve queries or concerns professionally. Support site teams in maintaining positive relationships with residents. Conduct resident visits and attend community meetings where required. Maintain accurate records of tenant communications and project updates. Assist in monitoring customer satisfaction and addressing complaints effectively. Requirements: Previous experience working as a Tenant Liaison Officer, Resident Liaison Officer, Customer Liaison Officer, or in a similar housing-related role. Experience supporting repairs, refurbishment, planned maintenance, or social housing projects. Excellent communication and customer service skills. Ability to build positive relationships with residents, contractors, and stakeholders. Strong organisational and administrative skills. Full UK driving licence and access to a vehicle. Ability to travel across Birmingham, Coventry, and Worcester as required. What's on Offer: Competitive hourly rate. Monday to Friday working pattern. Opportunity to work with a reputable Housing Association. Potential for contract extension based on business needs. Immediate start available. If this Tenant Liaison Officer role is of interest, please apply or contact (url removed)
Jun 20, 2026
Contractor
We are currently recruiting for an experienced Tenant Liaison Officer to support a leading Housing Association across Birmingham, Coventry, and Worcester. This is an excellent opportunity to join a busy team delivering essential repairs and maintenance programmes within occupied residential properties. The Role As a Tenant Liaison Officer, you will act as the key point of contact between residents, contractors, and the Housing Association throughout planned and ongoing maintenance works. You will be responsible for ensuring residents are kept fully informed, supported, and updated throughout the duration of repair and refurbishment projects. Key Responsibilities of a Tenant Liaison Officer: Liaise with tenants before, during, and after repairs and maintenance works. Provide clear and timely communication regarding project schedules, access requirements, and any changes to planned works. Manage resident expectations and resolve queries or concerns professionally. Support site teams in maintaining positive relationships with residents. Conduct resident visits and attend community meetings where required. Maintain accurate records of tenant communications and project updates. Assist in monitoring customer satisfaction and addressing complaints effectively. Requirements: Previous experience working as a Tenant Liaison Officer, Resident Liaison Officer, Customer Liaison Officer, or in a similar housing-related role. Experience supporting repairs, refurbishment, planned maintenance, or social housing projects. Excellent communication and customer service skills. Ability to build positive relationships with residents, contractors, and stakeholders. Strong organisational and administrative skills. Full UK driving licence and access to a vehicle. Ability to travel across Birmingham, Coventry, and Worcester as required. What's on Offer: Competitive hourly rate. Monday to Friday working pattern. Opportunity to work with a reputable Housing Association. Potential for contract extension based on business needs. Immediate start available. If this Tenant Liaison Officer role is of interest, please apply or contact (url removed)
Daniel Owen Ltd
Resident Liaison Officer
Daniel Owen Ltd Halifax, Yorkshire
Resident Liaison Officer Location: Halifax, West Yorkshire Type: Permanent Salary: 30,000 - 32,000 + Car/Car allowance & Benefits We are currently recruiting for a Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents, ensuring they feel informed and supported at all stages Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise Carry out resident inductions and complete resident profiles Identify and respond to individual resident needs, including vulnerable tenants, working households and those with health-related requirements Support the management of complaints and help resolve issues quickly and effectively Work closely with site teams, management and client representatives to ensure excellent service delivery Attend meetings, open forums, public events and community engagement activities where required About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner Good organisational skills and the ability to manage a busy workload A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Planned maintenance Refurbishment works Decarbonisation programmes Property services Construction or repairs environments If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment
Jun 20, 2026
Full time
Resident Liaison Officer Location: Halifax, West Yorkshire Type: Permanent Salary: 30,000 - 32,000 + Car/Car allowance & Benefits We are currently recruiting for a Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents, ensuring they feel informed and supported at all stages Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise Carry out resident inductions and complete resident profiles Identify and respond to individual resident needs, including vulnerable tenants, working households and those with health-related requirements Support the management of complaints and help resolve issues quickly and effectively Work closely with site teams, management and client representatives to ensure excellent service delivery Attend meetings, open forums, public events and community engagement activities where required About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner Good organisational skills and the ability to manage a busy workload A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Planned maintenance Refurbishment works Decarbonisation programmes Property services Construction or repairs environments If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment
Rullion Managed Services
Resident Liaison Officer - London
Rullion Managed Services
Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Jun 20, 2026
Contractor
Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
NEWHAM COLLEGE LONDON
Schools and Outreach Officer
NEWHAM COLLEGE LONDON
About Us: Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways - including 16-18 study, adult education, apprenticeships, and higher education. With over 800 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough's largest employers and plays a key role in driving local economic and community development. The Role. We are seeking an enthusiastic and highly organised Schools and Outreach Officer to join our Marketing & Communications team. This is a dynamic, student-focused role responsible for planning, coordinating, and delivering a wide range of schools liaison and outreach activities that promote the College to prospective students, parents, schools, and the wider community. Working closely with the Schools and Outreach Manager, you will play a key role in building relationships with local schools, representing the College at external events, and supporting the achievement of student recruitment targets. The role requires a confident communicator who enjoys engaging with young people and can deliver impactful presentations, workshops, and events both on and off campus. This role is offered on full time, 36 hours per week permanent basis. Key responsibilities. Plan, coordinate, and deliver engaging outreach activities and events that promote the College to prospective students and key stakeholders. Represent the College at school visits, careers fairs, exhibitions, interviews, taster sessions, and community events. Deliver presentations, workshops, and interactive activities to Year 10 and Year 11 students. Build and maintain positive relationships with school contacts, including Careers Leaders, Headteachers, and teaching staff. Act as a key point of contact for schools, managing enquiries, bookings, and communications effectively. Support the organisation and delivery of major College events, including Open Days, Parents' Evenings, and award ceremonies. Maintain accurate records of school engagement activities and update contact databases and CRM systems. Assist with monitoring and evaluating outreach activities, gathering data and feedback to support continuous improvement. Work collaboratively with Marketing and Careers teams to develop engaging content and support recruitment campaigns. Manage promotional materials and outreach resources, ensuring adequate stock levels are maintained. Promote and uphold the College's commitment to safeguarding, equality, diversity, inclusion, and health and safety. Our Ideal candidate should have the following qualifications, skills and experience. Educated to A-Level standard or equivalent relevant experience. Information, Advice and Guidance (IAG) qualification or similar training (desirable). Experience of event coordination, administration, or outreach activities, ideally within education, recruitment, or a customer-facing environment. Experience of delivering presentations or workshops to groups. Experience of engaging and communicating effectively with young people and external stakeholders. Excellent verbal and written communication skills with the ability to adapt messages to different audiences. Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful. We reserve the right to close the vacancy early, should we receive sufficient applications. Please note that we do not accept CVs Closing Date: 25 June 2026 Interview Date: TBC
Jun 20, 2026
Full time
About Us: Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways - including 16-18 study, adult education, apprenticeships, and higher education. With over 800 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough's largest employers and plays a key role in driving local economic and community development. The Role. We are seeking an enthusiastic and highly organised Schools and Outreach Officer to join our Marketing & Communications team. This is a dynamic, student-focused role responsible for planning, coordinating, and delivering a wide range of schools liaison and outreach activities that promote the College to prospective students, parents, schools, and the wider community. Working closely with the Schools and Outreach Manager, you will play a key role in building relationships with local schools, representing the College at external events, and supporting the achievement of student recruitment targets. The role requires a confident communicator who enjoys engaging with young people and can deliver impactful presentations, workshops, and events both on and off campus. This role is offered on full time, 36 hours per week permanent basis. Key responsibilities. Plan, coordinate, and deliver engaging outreach activities and events that promote the College to prospective students and key stakeholders. Represent the College at school visits, careers fairs, exhibitions, interviews, taster sessions, and community events. Deliver presentations, workshops, and interactive activities to Year 10 and Year 11 students. Build and maintain positive relationships with school contacts, including Careers Leaders, Headteachers, and teaching staff. Act as a key point of contact for schools, managing enquiries, bookings, and communications effectively. Support the organisation and delivery of major College events, including Open Days, Parents' Evenings, and award ceremonies. Maintain accurate records of school engagement activities and update contact databases and CRM systems. Assist with monitoring and evaluating outreach activities, gathering data and feedback to support continuous improvement. Work collaboratively with Marketing and Careers teams to develop engaging content and support recruitment campaigns. Manage promotional materials and outreach resources, ensuring adequate stock levels are maintained. Promote and uphold the College's commitment to safeguarding, equality, diversity, inclusion, and health and safety. Our Ideal candidate should have the following qualifications, skills and experience. Educated to A-Level standard or equivalent relevant experience. Information, Advice and Guidance (IAG) qualification or similar training (desirable). Experience of event coordination, administration, or outreach activities, ideally within education, recruitment, or a customer-facing environment. Experience of delivering presentations or workshops to groups. Experience of engaging and communicating effectively with young people and external stakeholders. Excellent verbal and written communication skills with the ability to adapt messages to different audiences. Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful. We reserve the right to close the vacancy early, should we receive sufficient applications. Please note that we do not accept CVs Closing Date: 25 June 2026 Interview Date: TBC
Niyaa People Ltd
Customer Liaison Officer
Niyaa People Ltd Chester, Cheshire
Join a leading social housing contractor delivering a major retrofit and decarbonisation programme across the North West. This is a rewarding opportunity to support residents through energy-efficiency improvements that will make homes warmer, greener, and more affordable to run. As a Customer Liaison Officer, you'll be the key point of contact for residents, ensuring they are informed, supported, a click apply for full job details
Jun 19, 2026
Contractor
Join a leading social housing contractor delivering a major retrofit and decarbonisation programme across the North West. This is a rewarding opportunity to support residents through energy-efficiency improvements that will make homes warmer, greener, and more affordable to run. As a Customer Liaison Officer, you'll be the key point of contact for residents, ensuring they are informed, supported, a click apply for full job details
Daniel Owen Ltd
Resident Liaison Officer
Daniel Owen Ltd Luton, Bedfordshire
Resident Liaison Officer Covering Luton, St Albans & Cambridge Permanent 32K + 4,560 car allowance Overview: We are currently seeking an experienced Resident Liaison Officer to join a busy team covering Luton, St Albans & Cambridge This role will focus on kitchen and bathroom refurbishment projects within occupied properties, acting as the key point of contact between residents, contractors, and the wider project team. This is an ongoing temporary role with strong potential to become permanent. Key Responsibilities: Act as the primary point of contact for residents during kitchen and bathroom works Build and maintain positive relationships with residents, ensuring clear communication throughout project delivery Conduct pre-start visits to explain works, timelines, and address any concerns Manage resident expectations and handle queries or complaints in a professional and timely manner Provide regular updates to residents regarding progress, delays, or changes Liaise closely with site teams, contractors, and project managers to ensure smooth delivery of works Maintain accurate records of resident interactions and project updates Support vulnerable residents and ensure any specific needs are identified and addressed Ensure high levels of customer satisfaction are achieved at all times Requirements: Proven experience as a Resident Liaison Officer, ideally within kitchen and bathroom refurbishment projects Strong communication and interpersonal skills Ability to manage difficult situations and resolve complaints effectively Highly organised with good administrative skills Full UK driving licence and access to own vehicle (essential) Ability to travel between sites as required Desirable: Experience working within social housing or planned maintenance environments Knowledge of health and safety practices within construction
Jun 19, 2026
Full time
Resident Liaison Officer Covering Luton, St Albans & Cambridge Permanent 32K + 4,560 car allowance Overview: We are currently seeking an experienced Resident Liaison Officer to join a busy team covering Luton, St Albans & Cambridge This role will focus on kitchen and bathroom refurbishment projects within occupied properties, acting as the key point of contact between residents, contractors, and the wider project team. This is an ongoing temporary role with strong potential to become permanent. Key Responsibilities: Act as the primary point of contact for residents during kitchen and bathroom works Build and maintain positive relationships with residents, ensuring clear communication throughout project delivery Conduct pre-start visits to explain works, timelines, and address any concerns Manage resident expectations and handle queries or complaints in a professional and timely manner Provide regular updates to residents regarding progress, delays, or changes Liaise closely with site teams, contractors, and project managers to ensure smooth delivery of works Maintain accurate records of resident interactions and project updates Support vulnerable residents and ensure any specific needs are identified and addressed Ensure high levels of customer satisfaction are achieved at all times Requirements: Proven experience as a Resident Liaison Officer, ideally within kitchen and bathroom refurbishment projects Strong communication and interpersonal skills Ability to manage difficult situations and resolve complaints effectively Highly organised with good administrative skills Full UK driving licence and access to own vehicle (essential) Ability to travel between sites as required Desirable: Experience working within social housing or planned maintenance environments Knowledge of health and safety practices within construction

Modal Window

  • Blog
  • Contact
  • About Us
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • Facebook
  • Twitter
  • Instagram
  • Pinterest
  • Youtube
Parent and Partner sites: IT Job Board | Search Jobs Near Me | RightTalent.co.uk | Quantity Surveyor jobs | Building Surveyor jobs | Construction Recruitment | Talent Recruiter | London Jobs | Property jobs
© 2008-2026 Jobs Hiring Near Me