60 jobs found

Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? £27,000 Basic Salary, £2,500 Car Allowance, £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? £27,000 Basic Salary, £2,500 Car Allowance, £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? £27,000 Basic Salary, £2,500 Car Allowance, £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Job Title: Property Administration Officer Location: Wolverhampton Salary: 26,212 - 32,541 per annum Job Type: Permanent, Full Time About us: Bushbury Hill Estate Management Board (EMB) has an exciting opportunity for a full-time Property Administration Officer to join our Property Team. Bushbury Hill EMB is a tenant-led housing service provider, operating from its Management Centre on Kempthorne Avenue in the north-east of the City of Wolverhampton. At Bushbury, our aim is to deliver high quality customer service and provide high standard homes for our tenants. Both our board and staff team share this vision and are constantly striving for excellence in everything they do. About the role: As our Property Administration Officer, you will work alongside the Property Team to help ensure that the EMB delivers a high-quality, customer-focused repairs and maintenance service. You will maintain accurate repairs and maintenance records and act as a key point of contact for tenants, contractors, and colleagues within the Property Team. Key areas of responsibility: Customer focus Working with others Managing and developing services Manging and developing people Property maintenance Financial management and control IT and data management Regulatory compliance Quality Health and safety About you: Experience & Education Proven experience in administration and/or customer service. Educated to GCSE standard (minimum of five GCSEs at grade C/4 or above, including Maths and English). Strong commitment to personal development and expanding knowledge of housing services. Desirable: Administrative experience within a local authority, housing association, or Tenant Management Organisation. Desirable: Familiarity with common domestic repairs from a tenant or homeowner's perspective. Skills & Abilities Customer Service: Ability to deliver a proactive, customer-focused service while managing expectations and resolving complaints effectively. Communication: Excellent verbal and written communication skills with the ability to engage a wide range of audiences. Technical Proficiency: Computer literate, including proficiency in Microsoft Office (specifically spreadsheets). Workload Management: Strong planning and organizational skills, with the ability to work flexibly, take initiative, and solve problems. Teamwork: Ability to work proactively within a team and build positive relationships across the organization. Knowledge Data Protection: Understanding of data protection principles and the importance of maintaining accurate records. Equality & Inclusion: Knowledge of equality, diversity, and inclusion principles in service delivery. Sector Knowledge: Willingness to develop an understanding of repairs and maintenance policies, as well as the legal and operating context of the organization. Values: Ability to demonstrate and uphold the organization's core values. What we offer: We are passionate about our people, so it is no surprise that we are an Investors in People Gold accredited organisation. We strive for excellence in everything we do, and providing an outstanding housing service to the people we serve is at the heart of every role within the organisation. We know this can only be achieved when our people feel valued, supported, and motivated. In return, you will receive a comprehensive induction, full training, and ongoing support to help you develop within your role. This is an exciting opportunity to work for a unique organisation and become part of an established team that shares a common vision of improving the lives of people living within the Bushbury Hill estate. Hybrid working is available following successful completion of probation, with the opportunity to work from home for up to one day per week, subject to operational requirements. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Property Administrator, Housing Administrator, Repairs Coordinator, Maintenance Administrator, Housing Services Officer, Tenant Services Administrator, Office Administrator, Customer Service Coordinator, Maintenance Coordinator, Property Services Assistant, Administrative Assistant, Housing Association Jobs, Repairs and Maintenance Admin, Customer Support Administrator, Local Authority Administrator also be considered for this role.

Mortgage Advisor Our client, a Financial Services brokerage and forward thinking operation, is seeking a Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £29,000 Basic Salary £65,000+ On Target Earnings Uncapped Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits 5 days a week (with 2 Saturdays off each month) Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don't be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Mortgage Advisor - Requirements: CEMAP 1 qualified (or equivalent) A valid UK driving licence and your own vehicle A solid work ethic, with the ability to thrive under pressure You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Are you an organised administrator or coordinator with a year or two of property experience under your belt? Looking to take the next step with a thriving, collaborative team where your hard work is genuinely valued? You could join a leading residential lettings and property management specialist based in South West London , near the river. Supporting everything from marketing to property management, this is a varied, fast-paced role perfect for someone ambitious to grow their career within the property sector. In this important position, you will be the administrative heartbeat of the office, working closely with Property Managers. Your day-to-day will be varied, split between front-of-house coordination and essential property management support. What you will be doing: Property Management Support: Assisting with maintenance coordination, liaising with contractors, arranging quotes, and keeping landlords informed. Tenancy Administration: Progressing tenancy paperwork, managing check-ins/check-outs, sending utility letters, and handling service charges for block management. Marketing Admin: Organising property photos, floor plans, and EPCs; creating brochures, updating window cards, and arranging local canvassing. Client Relations: Answering incoming calls, handling enquiries from landlords and tenants, and occasionally conducting property viewings. Data & Systems: Keeping accurate files, collating team statistics, and utilising property databases (including Reapit). What you need: Experience: 1 2 years of proven administrative or coordination experience within a residential lettings or property environment. Tech-Savvy: Strong IT skills (MS Word, Excel, Outlook) and confidence using property software (experience with Reapit is a massive bonus!). Communication: Exceptional customer service skills with a warm, professional telephone manner and strong written English. Attitude: A proactive, collaborative team player who thrives under pressure, loves staying organised, and has excellent time-management skills. Why you'll love this job: Flexible start / finish times Annual leave purchase scheme Opt into comprehensive health cash plans Benefit from the Cycle to Work scheme Salary circa £30k depending on industry experience If you have the relevant property administration experience and are ready for a fresh challenge in the city, we want to hear from you. Apply today!

Join our client s growing team Operations and Business Development Coordinator They are growing rapidly and are looking for an exceptional individual to join their expanding surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the property and surveying sector. You'll play a central role in ensuring their Surveyors remain fully booked, their clients receive outstanding service, and their business continues to grow. They are looking for someone with excellent potential, a fantastic work ethic and exceptionally high standards, someone who takes genuine pride in their work, checks everything with precision and wants to make a meaningful impact within an ambitious and growing business. Key Responsibilities Enquiry Management and Sales Conversion: Respond promptly to incoming enquiries via our client s CRM and other channels. Professionally present and sell their services to convert enquiries into confirmed instructions. Issue accurate confirmation emails detailing scope, pricing and terms. Ensure signed terms and payments are received promptly. Sales Progression and Administration: Monitor every instruction through to completion. Maintain accurate CRM records and client information. Ensure all documentation, workflows and communication sequences are completed correctly. Surveyor Diary Management and Logistics: Coordinate property access with tenants and landlords. Efficiently schedule Surveyor appointments to maximise productivity. Apply logical route planning and geographical awareness when allocating inspections. Reconfirm appointments 24 hours before attendance. Operational Support and Client Care: Ensure Surveyors confirm access and communicate any immediate concerns with clients promptly. Remind Surveyors of report deadlines and monitor progress. Support the production and timely completion of joint schedules, Court Ordered reports, responses to formal questions and other expert witness documentation. Help ensure the surveying team consistently meets internal and external deadlines. Maintain exceptional standards of customer service and professionalism throughout. Business Development: Build and nurture relationships with both existing and prospective clients. Generate direct instructions and referral opportunities. Support management in developing long-term repeat business and strategic partnerships. About You Our client would love to hear from you if you: Have experience in property or surveying (preferred but not essential). Are commercially minded and confident selling professional services. Possess outstanding organisational and logistical planning skills. Are personable, articulate and highly detail focused. Have a proactive, positive and solution-focused attitude. Take ownership of your work and consistently maintain exceptional standards. Check your own work with absolute precision and attention to detail. Enjoy working in a fast-paced environment and can prioritise effectively. Want to contribute ideas and help shape a growing business. Share their vision and ambition for continued growth. Rewards and Progression They offer a competitive hourly rate together with fair and achievable performance incentives linked to: Keeping Surveyor diaries full and operating efficiently. Generating repeat business and referral opportunities. Ensuring reports are delivered on time. Ensuring all follow-up work and client communications are completed promptly. Supporting the wider team in achieving operational and revenue targets. For the right person, this role offers genuine responsibility, career progression and the opportunity to become an integral part of a business with exciting growth plans ahead. If you think you'd thrive in this environment, or know someone who would, our client would love to hear from you.

Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio. Responsibilities: Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements. Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information. Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of the homes. To respond to lettings, allocations and rehousing enquiries from customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about services. Minimise re-let times of available homes and work with others (e.g. renew) to review lets against urgent needs e.g. decants. Co-ordinate the completion of all required property processes and documents to allow efficient letting of the property, to include Gas Certificates, Electrical Performance Certificates, EPCs, post inspections, keys, offer letters, etc. Experience and skills: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Customer-focused approach, conducting functions in a sensitive, compliant, responsible, and transparent manner. Detail focused, with the ability to ensure strict compliance with general and scheme specific nomination agreements. Proven experience in delivering excellent customer service with strong interpersonal skills, adhering to best practices and achieving best value. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. £21.59 ph PAYE - £28.55 ph Umbrella

Building Manager Bromley Perm 9-5;30 45k To be responsible for letting void properties and delivering an excellent service to all of our customers, being the dedicated point of contact for all customers within the designated portfolio; building and maintaining excellent customer relationships and ensuing each property is let quickly to minimize loss of rental income. Job requirements Essential Proven experience within a customer-focused, PRS or hospitality environment. Required authority, skill and support to creatively address customer needs across the portfolio. Outstanding IT skills, being tech savvy with strong familiarity or previous experience and know-how using and juggling multiple apps and systems, along with Microsoft Excel, PowerPoint, Outlook & Word experience. Actively embrace and work within the Company Values. Able to show an understanding of and commitment to good customer care. Able to show an understanding of and commitment to property services and managing landlord and customer relationships. Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents. Strong attention to detail. Ability to work in a varied and demanding role with appropriate supervision. Ability to work to strict deadlines and be organised and efficient. Demonstrable experience and ability to use ICT packages i.e. Microsoft Word and Excel. Desirable IRPM, ARLA qualification or equivalent Knowledge and experience of using Qube, HubSpot or Fixflo Job responsibilities Key tasks Customer service/ customer conta ct Creating good customer relationships with all customers (existing and prospective) by sending regular updates and communication in a professional manner. Formulating action plans for all ongoing customer issues until a resolution is achieved. Welcoming all new customers , registering new applicants on our IT system; taking enquires from prospective or existing customers and matching with them properties suitable to their needs. Property Management Work with Procurement Manager to review soft and hard FM contracts and monitor contract performance. Seek appropriate support from surveyors and specialist contractors where necessary to diagnose and resolve complex repair issues. Deal with any anti-social behaviour issues as and when they arise and in line with of their policies. Carry out internal and external communal inspections and complete and file inspection reports for future reference. Work with the management team to formulate a long-term plan for the buildings you manage. Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the contractors, caretakers or cleaners as required. You will be expected to manage contractors as part of your role. Log, instruct and oversee completion of mid tenancy repairs or defects (where applicable). To chase and manage contractors or responsible parties accordingly to ensure jobs are completed within required SLAs and defects are also reported in line with defect reporting process. To escalate to superiors where repairs or defects are not undertaken within SLAs. Staff Management Managing onsite staff (e.g. Concierge/admin staff), ensuring key day-to-day tasks are completed and daily handover undertaken. Manage rota for onsite staff, arranging cover for annual/sick leave where requirement and submitting information for payroll. Arrange ongoing training for onsite staff and undertake annual performance review. Health & Safety Maintain 100% compliance for gas, electric, asbestos, FRAs, personal safety device usage, legionella testing. Report near misses and incidents in line with of H&S procedures. Ensure all voids are H&S compliant (i.e. ensure valid gas certificate, electrical safety cert, EPCs, smoke alarms). Budget Management Approve invoices for all completed works to ensure contractors are paid swiftly on receipt of invoice. Manage day to day expenditure to ensure it is in line with opex budget and draft budgets following stabilisation of asset. Manage dilapidations and deposit deductions following check out inspection with assistance of lettings admin/onsite staff. Creating a specification for void works, establishing costs and timescales for works. Lettings Taking payments, rent, move in monies and fees, checking all deposits are registered. Managing the lettings and offer process from end to end, including arranging and undertaking viewings and checking in appointments with customers and agents; handling multiple offers and confirming offer details to customers; conducting market research to identify local trends and market rents and taking action on all feedback after viewing to ensure required improvements are made. Ensure all our advertisements are up to date and refreshed on a regular basis. Send completed deal sheets to Lease & Contract Coordinator and assist in customer communications during referencing and deal progression. Ensure property is let in a good condition (i.e. that it is clean and there are no outstanding repairs) and undertake check in inventory report. Qualify applicants by ensuring customer conforms with right to rent requirements (checking ID in person and taking photographic proof), passing the proof to the relevant team members and starting the reference checks. Dealing with tenancy surrenders, goods removal and vacating customers. Liaise with Credit Controller to include ensuring outstanding monies are collected, notices served and updating status on CRM system and then passing on to relevant parties. Manage tenancy renewals, ensuring customers qualify for renewal prior to offering renewal terms and sending renewal deal sheets to leasing manager. Update Digital Marketing Manager on voids list. Provide monthly report on competitors and local market conditions. Updating team with surrender, voids and under offer information. General Responsibilities Keeping up to date records of all customer contact on IT system to ensure a full audit trail exists. Keeping scheme information details for your patch up to date with key information and ongoing issues for utilisation by the team to ensure continuity of service during periods of leave. Act at all times in line with the Company Values, integrating these into all work practices. At all times follow the financial regulations, policies and procedures Understand the importance of taking care of one's own health and safety and that of others; following the guidance outlined in the Safety Management System. Maintain accurate records at all times (both computerised and manual). To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for the brand in your conduct during working hours and in all contact with customers and third parties connected with the business. Ensure good inter-team working relationships and strong communication with both internal and external customers at all times to ensure they delivers the best possible service. Effectively utilise systems and digital platforms such as Aircall, Hubspot, FixFlo and Qube. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. To provide cover of 'Front of House' staff when they are on leave. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Repairs Scheduler Location: Stratford Sector: Social Housing Pay Rate: £19.49 per hour (Umbrella) Contract Type: Temporary/Ongoing (potential Temp-Perm) Overview We are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford. This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment. The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process. Key Responsibilities Schedule and coordinate repair and maintenance appointments for operatives and contractors. Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently. Monitor and manage repair jobs from initial booking through to completion. Update and maintain accurate records using scheduling and housing management systems. Respond to tenant enquiries and provide timely updates regarding repair appointments. Prioritise emergency and urgent repairs in line with service requirements. Ensure compliance with service level agreements and key performance indicators. Provide excellent customer service and resolve scheduling issues effectively. Person SpecificationEssential Requirements Previous experience in a Repairs Scheduler, Planner, Coordinator, or Administrative role. Experience working within Social Housing, Property Maintenance, Facilities Management, or a similar environment. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced office environment. Good IT skills, including experience using scheduling or housing management systems. Strong attention to detail and ability to manage multiple tasks simultaneously. Desirable Knowledge of responsive repairs and maintenance processes within Social Housing. Experience working with housing management or workforce scheduling software. Benefits Competitive pay rate of £19.49 per hour (Umbrella). Opportunity to work within a well-established Social Housing organisation. Ongoing temporary contract with potential for extension. Supportive and professional working environment. If you have the relevant experience and are interested in this opportunity, please apply with your updated CV.

We have a fantastic new opportunity to join our team as an Aftercare Coordinator at Sovereign Network Group. This opportunity is based from our Bristol offices. We offer flexibility which combine a mix of home and office working to ensure a positive work/life balance. The Role Reporting to the Aftercare team Leader we're looking for someone to contribute to a high-quality aftercare service from property handover through to the end of the defects period. You will be responsible for effectively handling and providing guidance to customers with defects-related queries. The role will involve ensuring all aspects of the aftercare process are carried out professionally and efficiently whilst providing the highest level of customer service. You will be liaising with relevant stakeholders to ensure that information is shared appropriately and accurately, and to ultimately seek resolution of defect matters. Be responsible for ensuring all aspects of the aftercare process are carried out professionally and efficiently Manage expectations of customers from the point of occupation through to the end of defects inspection Liaise with all relevant stakeholders to ensure that information is shared appropriately and accurately Act as the first point of contact for all after care queries and defects-related complaints Coordinate the recharge process in conjunction with Property Services Provide effective support to development teams as and when required What we're looking for: Solid experience in administration within a busy customer focused role, ideally within a housing association or housing developer Experience of using several different computer systems Strong customer service focus & confident telephone manner The ability to think quickly and clearly under pressure Empathy and a passion for helping people What can we offer you? 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) x3 paid wellbeing days Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Recognition scheme Wellbeing discounts

We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The main purpose of this role is to be responsible for the input of data and the integrity and accuracy of the databases created from that data. To extract and produce timely and accurate information reports and data for internal use and external returns. This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes. This is a 12 Month Fixed Term Contract Opportunity. What you'll achieve To accurately input all data onto Orbits core property systems-notably Active H To ensure that the data within our asset management information systems and other relevant databases and systems is accurate and kept up to date at all times. To be responsible for checking the accuracy of the data held on these systems and provide analysis and reports To ensure that data, held on all Asset Management systems, is accurate and up to date and is managed in accordance with Orbits data management protocols To develop reports which enable managers to assess performance, benchmark against other organisations and support continuous improvement of service to our customers To develop our asset management data to provide accurate reports; to monitor progress towards relevant legal and regulatory obligations and targets and provide accurate returns to the Group, Government, Tenant Services Authority and lenders as required What you'll bring Essential skills Ability to analyse complex data and draw out key points Excellent ability to set up spreadsheets/databases, manipulate and analyse data to produce reports to provide information to enable the planning process to be undertaken. Experience of using a range of I.T. packages (including Excel, Access, Word etc.) Experience of working in a customer focussed environment English and mathematics GCSE (or equivalent) Relevant degree, HND or equivalent or able to demonstrate extensive relevant experience. Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role To coordinate a complex and varied set of functions to support the Safety Team in the delivery of regulatory compliance including, but not limited to; Asbestos, Electrical Fire, Lifting Equipment and Water Safety functions. The coordination will require excellent communication skills to ensure that both internal and external partners work in alignment with each other. To ensure that there is continuity between the delivery of works on site and the production of a robust, auditable trail of certification. To scrutinise and process orders and invoices and to carry out Orbit s Compliance related processes e.g. sending out no access letters and creating suitable audit trail. To provide reports on performance to senior management to allow trend analysis and performance improvement. This role is part of our Property directorate where you'll help us to lead the way keeping our promise to more than 100,000 customers. This is a 6 Month FTC / Secondment Opportunity What you'll achieve Collating and coordinating Compliance related works and certification Scrutinise and escalate areas of non-compliance in against Orbit Policy and Procedure Liaise with and coordinate Orbit teams and external contractors to facilitate Compliance related works Facilitating and communicating urgent referrals in relation to Compliance works Monitor and update records relating to Asbestos, Fire and Electrical functions What you'll bring Essential skills Experience in coordinating compliance related functions in Social Housing Experience of working under KPI related pressure and delivering quality work to tight deadlines Any relevant NVQ or other similar qualification desirable - e.g. in Customer Service, word processing, RSA II or equivalent Business Administration Experience of carrying out coordination and reporting functions Good understanding of the challenges that compliance related functions bring and a problem solving attitude to address process and performance related problems Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Job Title: Senior Estimator Location: Office based, Peterborough Salary: £45,000 - £55,000 per annum DOE Job type: Full Time, Permanent About Westone: Westone is an established regional building contractor delivering projects across insurance reinstatement, public sector frameworks, refurbishment, extensions, void programmes and specialist remedial works. We operate with structured operational processes, defined compliance standards and clear reporting lines. The business has achieved sustained growth across multiple divisions and is now strengthening its pre-construction capability to improve commercial control, reduce downstream queries and support continued expansion. About The Role: We are seeking an experienced Estimator capable of pricing projects typically ranging between £50,000 and £500,000 across a varied refurbishment and framework portfolio. Workstreams include domestic refurbishments, extensions and renovations, insurance reinstatement schemes, kitchen and bathroom frameworks, aids and adaptations programmes, damp and mould remediation works and void property frameworks. Reporting directly to the Operations Director, you will take ownership of the estimating process from initial scope interrogation through to submission and structured handover. This will involve undertaking site surveys where required (using company pool vehicles), interrogating drawings and specifications, securing aligned supplier and subcontractor quotations, and building detailed cost plans within a heavily Excel-based pricing environment. This role carries clear commercial accountability. You will be expected to identify risk early, define assumptions properly, challenge scope where required and structure submissions in a way that protects margin and reduces post-award clarification. A key measure of success will be the quality of project handover to the delivery team - ensuring all packages, partnerships and commercial expectations are aligned prior to mobilisation. Estimating within Westone is viewed as the foundation of controlled project delivery, not simply rate inputting. What Success Looks Like: Within the first 12 months, you will have contributed to: A measurable reduction in post-award commercial queries Improved clarity of scope at mobilisation stage Stronger supplier alignment prior to project start Maintenance and protection of target margins Consistency in framework pricing submissions Responsibilities: Complete works to a high standard, first-time fix where possible Follow provided scopes and raise any additional works/variations promptly before proceeding Maintain strong customer service standards on occupied properties Provide progress updates, photos, and completion evidence Ensure reminders and safety controls are followed (RAMS/CPP/site rules where relevant) Keep tools, vehicle, and PPE in good working order Candidate Profile: You will have demonstrable experience pricing construction projects within the £50k-£500k range, ideally within refurbishment, insurance or framework-led environments. A HNC or HND in a construction-related discipline is essential, with RICS or MCIOB membership advantageous. Strong Excel capability is critical, as pricing and cost modelling are heavily spreadsheet-led. You should be commercially confident, numerically precise and comfortable presenting and defending your pricing rationale to senior management. This role requires someone who can manage their own workload, operate at pace and take ownership of commercial outcomes. A full UK driving licence is required. What We Offer: £45,000 - £55,000 DOE Established and growing workload Direct reporting line to senior leadership Opportunity to influence pre-construction standards Clear progression opportunity as the business expands Please click on the APPLY button to send your CV and Cover Letter for this role. This role is fully office based so all candidates must be able to commute to our Peterborough office on a daily basis. Candidates with the experience or relevant job titles of; Costs Estimator, Estimator, Engineering Project Estimator, Project Manager, Operations Coordinator, Construction Estimator, may all be considered.

Estate Agency Branch Administrator £28,000 to £30,000 basic salary working Monday to Friday from 9.00am to 5.30pm. Car driver essential with use of pool car in the office as you will assist with the odd viewing. Applications will only be considered from candidates with current or previous experience working within the residential property sector as either a Secretary or Administrator in either residential sales, lettings or property management. Estate Agency Branch Administrator An independent Estate Agency, are now looking for an Estate Agency Branch Administrator to join the team. Estate Agency Branch Administrator The atmosphere in the office is extremely vibrant, with a large number of clients arriving at the office in person requiring a property viewing or needing assistance with a general enquiry. Meanwhile, the phones will be ringing with yet more enquiries. The pace is fast, yet every client enquiry needs to be dealt with professionally and compliantly. Estate Agency Branch Administrator Successful candidates will need to be very well organised and believe strongly in delivering a very high level of customer service on a consistent basis. You will require excellent working knowledge of MS packages such as Word, Excel & Outlook. Downloading pictures and floorplans, sorting out Energy Performance Certificates, GDPR. You will have impeccable attention to detail and be able to keep up to date with all evolving compliance matters. You must also enjoy dealing with a variety of people, as the role will likely include liaising with new clients and handling internet and telephone inquiries, as well as assisting the sales and lettings teams with applicant registration and supporting paperwork. Sales administration duties will include typing of property particulars, confirming sales in writing, updating window cards, typing valuation reports, accounting and other ad-hoc duties. Therefore excellent communication skills both electronically and verbally are essential. You will also assist in carrying out property viewings as and when required. Estate Agency Branch Administrator £28,000 to £30,000 basic salary working Monday to Friday from 9.00am to 5.30pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.

Join our growing team Operations and Business Development Coordinator We're growing rapidly and are looking for an exceptional individual to join our expanding surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the property and surveying sector. You'll play a central role in ensuring our Surveyors remain fully booked, our clients receive outstanding service, and our business continues to grow. We're looking for someone with excellent potential, a fantastic work ethic and exceptionally high standards, someone who takes genuine pride in their work, checks everything with precision and wants to make a meaningful impact within an ambitious and growing business. Key Responsibilities Enquiry Management and Sales Conversion: Respond promptly to incoming enquiries via our CRM and other channels. Professionally present and sell our services to convert enquiries into confirmed instructions. Issue accurate confirmation emails detailing scope, pricing and terms. Ensure signed terms and payments are received promptly. Sales Progression and Administration: Monitor every instruction through to completion. Maintain accurate CRM records and client information. Ensure all documentation, workflows and communication sequences are completed correctly. Surveyor Diary Management and Logistics: Coordinate property access with tenants and landlords. Efficiently schedule Surveyor appointments to maximise productivity. Apply logical route planning and geographical awareness when allocating inspections. Reconfirm appointments 24 hours before attendance. Operational Support and Client Care: Ensure Surveyors confirm access and communicate any immediate concerns with clients promptly. Remind Surveyors of report deadlines and monitor progress. Support the production and timely completion of joint schedules, Court Ordered reports, responses to formal questions and other expert witness documentation. Help ensure the surveying team consistently meets internal and external deadlines. Maintain exceptional standards of customer service and professionalism throughout. Business Development: Build and nurture relationships with both existing and prospective clients. Generate direct instructions and referral opportunities. Support management in developing long-term repeat business and strategic partnerships. About You We'd love to hear from you if you: Have experience in property or surveying (preferred but not essential). Are commercially minded and confident selling professional services. Possess outstanding organisational and logistical planning skills. Are personable, articulate and highly detail focused. Have a proactive, positive and solution-focused attitude. Take ownership of your work and consistently maintain exceptional standards. Check your own work with absolute precision and attention to detail. Enjoy working in a fast-paced environment and can prioritise effectively. Want to contribute ideas and help shape a growing business. Share our vision and ambition for continued growth. Rewards and Progression We offer a competitive hourly rate together with fair and achievable performance incentives linked to: Keeping Surveyor diaries full and operating efficiently. Generating repeat business and referral opportunities. Ensuring reports are delivered on time. Ensuring all follow-up work and client communications are completed promptly. Supporting the wider team in achieving operational and revenue targets. For the right person, this role offers genuine responsibility, career progression and the opportunity to become an integral part of a business with exciting growth plans ahead. If you think you'd thrive in this environment, or know someone who would, we'd love to hear from you.

At MSV Housing, we re passionate about creating safe, high-quality homes and thriving communities and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We re looking for a knowledgeable and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture People, Property, and Place and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager, the role sits within our Zone 1 area which includes: Moss Side, Rusholme, Levenshulme, Hulme, Harpurhey, Whalley Range, Openshaw, Didsbury, Withington, Fallowfield, Longsight, Wythenshawe, Trafford, Stretford and Chorlton. You ll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV s policies and values. You ll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We re especially keen to hear from candidates who are passionate about advocating for people and communities, have a strong knowledge of income and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here s how: Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV s financial sustainability and exceed income targets. Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV s Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. Ensure Regulatory Compliance Operate within the Regulator of Social Housing s Consumer Standards, ensuring our services meet the highest levels of quality and accountability. Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we re looking for: We re seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: A sound knowledge of how income recovery and rent arrears enforcement action works, including experience of attending court, maximising rental income and reducing arrears. A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. A track record of coaching and developing team members, helping them build their skills and meet performance standards. Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: Essential car user allowance to support you with car running costs. Flexibility on where you work with home working kit provided at least 2 days per week are required in our offices. 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions. Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay. Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. (url removed)> If you wish to discuss the roles informally, please contact Jennifer Robertson, Regional Neighbourhood Manager on (phone number removed). Interviews are scheduled to take place however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We re passionate about inclusion and we d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.

We are currently working with a local authority in Norfolk who are seeking an experienced Lettings Assistant to join their team on a temporary basis. This is an excellent opportunity for a customer-focused housing professional with experience in lettings coordination, property administration, or housing support to contribute to the delivery of an efficient and effective lettings service. Key Responsibilities of a Lettings Assistant: Support the end-to-end lettings process for vacant properties. Assist with advertising available homes and coordinating allocations in line with housing policies and procedures. Liaise with applicants, local authorities, and internal departments to progress lettings and ensure a smooth customer journey. Arrange property viewings and communicate effectively with prospective tenants throughout the process. Prepare offer paperwork and assist with tenancy sign-ups and related administration. Maintain accurate records and update housing management systems. Monitor progress of lettings cases and support the achievement of void turnaround targets. Respond to enquiries from applicants and stakeholders, providing a high standard of customer service. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure properties are re-let efficiently. Assist with general administrative duties relating to lettings and housing services. Essential Requirements of a Lettings Assistant: Previous experience in a Lettings Assistant, Housing Assistant, Lettings Coordinator, Property Administrator, or similar role. Strong customer service and communication skills with the ability to build positive relationships with a range of stakeholders. Experience coordinating lettings, housing applications, tenancy administration, or property-related processes. Knowledge of social housing, housing allocations, or lettings processes is desirable. Strong organisational skills with the ability to manage a varied workload and meet deadlines. Experience using Microsoft Office and database or housing management systems. Ability to work accurately and efficiently in a fast-paced environment. If this Lettings Assistant role is of interest, please apply or contact (url removed)

Mortgage Advisor This is an employed role, working from an office, but with a flexible approach to working pattern. 5 days per week, with a work from home option of 1 or 2 days per week depending on individual circumstances. Option for a self employed package if that is preferred by the candidate. To £29,000 Basic Salary Generous Commission from Outset £65,000 - £85,000+ Realistic On Target Earnings based on current branch performances Other Robust & Lucrative Lead Sources with a vibrant and busy operation Full Admin Support 5 days per week and a potentially negotiable working pattern for the right candidate Our client, a Financial Services brokerage and forward thinking operation, is seeking an experienced Mortgage Advisor to join their flourishing and expanding team. My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is progressing and they are looking to offer the right experienced Mortgage Advisor an excellent opportunity to get into the career they have been looking for. Mortgage Advisor - Qualification: CeMAP 1, 2 and 3 are required for this role, or equivalent The successful Mortgage Advisor will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Your new company A housing company based in Warrington are recruiting for a temp to join their busy customer service team till September initially. You will be managing queries from contractors and tenants. Your new role To deal with customer service matters received by email or phone, address customer issues promptly and in line with SLAs to ensure a positive customer journey. Issue instructions to subcontractors and follow up to ensure prompt resolution. To follow up all outstanding remedial works and take appropriate action to ensure works are completed within set timescales. To communicate effectively and regularly with internal departments and form excellent working relationships as part of the larger team. Carry out general administrative duties, ensuring database systems are up-to-date What you'll need to succeed Experience in social housing or property management Excellent customer service, with experience of handling queries with empathy to ensure a positive customer journey. Flexible to multitask and assist colleagues Strong PC literacy Experience of handling queries within company policies and to deadlines What you'll get in return Full-time hours, Monday to Friday 9am till 5pm, fully office-based Supportive environment On site parking Competitive hourly rate ASAP start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)