Working hours: 37 hours per week, 8:00am - 4:30pm, Monday to Friday. Schedule type: This is a site-based role covering areas from Croydon down to Brighton, depending on repair jobs. Jobs are scheduled efficiently using a planning system, with your home (or an agreed starting point within the operating area) as the base location. The Role We're looking for Multi-Skilled Operatives to join Raven Housing Trust's Voids team, helping us deliver high-quality repairs, maintenance and property improvements across our homes. This is a varied and hands-on role where no two days are the same. You'll work across a range of trades, carrying out everything from repairs and replacements to full property refurbishments, including kitchen fitting alongside other multi-trade work. With a core trade in carpentry or plumbing, you'll bring a broad skillset to deliver high-quality work across each property. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing Carrying out high-quality repairs, maintenance, and refurbishment works in void properties, ensuring homes are brought up to standard efficiently Completing a range of multi-trade work including carpentry, plumbing, painting and decorating, and general repairs Carrying out larger refurbishment works, working independently or as part of a small team on more complex projects Assessing properties and determining the most effective repair or replacement solutions to deliver work right first time Using mobile technology to manage jobs and always working safely in line with health and safety regulations. What you'll bring We're looking for someone who: Holds a recognised qualification in a core trade, such as Carpentry (NVQ / City & Guilds Level 2) or Plumbing (NVQ Level 2 or City & Guilds Level 3), or equivalent experience. Must also have practical experience in both carpentry and plumbing. Proven multi-trade experience, with the ability to carry out a wide range of repairs and refurbishment work to a high standard Able to assess properties and make informed decisions on what work is needed and the most effective way to deliver it Adaptable and flexible, with the ability to work across different properties and support wider teams when required Communicates clearly and works well both independently and as part of a team Confident using mobile technology to manage and update workloads Works in line with risk assessments, manufacturer guidance and all health and safety procedures, including COSHH and manual handling Holds a full, clean UK driving licence. Why join Raven? At Raven, we're more than just a housing association - we're a community-focused organisation committed to creating positive change. You'll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts. Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Further Information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know in your application.
Jun 24, 2026
Full time
Working hours: 37 hours per week, 8:00am - 4:30pm, Monday to Friday. Schedule type: This is a site-based role covering areas from Croydon down to Brighton, depending on repair jobs. Jobs are scheduled efficiently using a planning system, with your home (or an agreed starting point within the operating area) as the base location. The Role We're looking for Multi-Skilled Operatives to join Raven Housing Trust's Voids team, helping us deliver high-quality repairs, maintenance and property improvements across our homes. This is a varied and hands-on role where no two days are the same. You'll work across a range of trades, carrying out everything from repairs and replacements to full property refurbishments, including kitchen fitting alongside other multi-trade work. With a core trade in carpentry or plumbing, you'll bring a broad skillset to deliver high-quality work across each property. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing Carrying out high-quality repairs, maintenance, and refurbishment works in void properties, ensuring homes are brought up to standard efficiently Completing a range of multi-trade work including carpentry, plumbing, painting and decorating, and general repairs Carrying out larger refurbishment works, working independently or as part of a small team on more complex projects Assessing properties and determining the most effective repair or replacement solutions to deliver work right first time Using mobile technology to manage jobs and always working safely in line with health and safety regulations. What you'll bring We're looking for someone who: Holds a recognised qualification in a core trade, such as Carpentry (NVQ / City & Guilds Level 2) or Plumbing (NVQ Level 2 or City & Guilds Level 3), or equivalent experience. Must also have practical experience in both carpentry and plumbing. Proven multi-trade experience, with the ability to carry out a wide range of repairs and refurbishment work to a high standard Able to assess properties and make informed decisions on what work is needed and the most effective way to deliver it Adaptable and flexible, with the ability to work across different properties and support wider teams when required Communicates clearly and works well both independently and as part of a team Confident using mobile technology to manage and update workloads Works in line with risk assessments, manufacturer guidance and all health and safety procedures, including COSHH and manual handling Holds a full, clean UK driving licence. Why join Raven? At Raven, we're more than just a housing association - we're a community-focused organisation committed to creating positive change. You'll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts. Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Further Information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know in your application.
Are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Social Housing / Property Asset Management background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Customer Services - Experience leading customer services functions, delivering services, building relationships. Membership Services - Leading functions designed for customers on subscription or membership services in a corporate environment. Account Management, Customer Success, & Business Development - A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based with some travel, ad-hoc attendance at offices in London & Birmingham, as well as time spent at client sites in and around Wales, exhibitions, and conferences - so a driving license is required for this post, and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jun 24, 2026
Full time
Are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Social Housing / Property Asset Management background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Customer Services - Experience leading customer services functions, delivering services, building relationships. Membership Services - Leading functions designed for customers on subscription or membership services in a corporate environment. Account Management, Customer Success, & Business Development - A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based with some travel, ad-hoc attendance at offices in London & Birmingham, as well as time spent at client sites in and around Wales, exhibitions, and conferences - so a driving license is required for this post, and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Housing Customer Services Complaints Immediate Start We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector. About You We're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (e.g., Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 24, 2026
Seasonal
Housing Customer Services Complaints Immediate Start We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector. About You We're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (e.g., Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Annual salary: up to £37,044.55 Plumber Location: Ilford Contract: Full Time, Permanent Salary up to £37,044.55 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) We're looking for an experienced and dependable Plumber to join our expanding team, supporting a busy responsive repairs contract in Ilford. This is a practical, hands-on role where you'll be responsible for carrying out a wide range of plumbing repairs and maintenance tasks in occupied social housing properties. From fixing leaks and replacing taps to diagnosing more complex issues with heating systems or drainage, you'll be the go-to expert for keeping homes safe, functional, and comfortable. You'll be working directly with residents, so a professional approach and strong customer service skills are essential. With a steady flow of work and a commitment to improving housing standards, this is a great opportunity to be part of a team that's making a real difference in the community. We're looking for someone who takes pride in their work, solves problems efficiently, and gets the job done right the first time. Duties: Carry out responsive plumbing repairs in occupied properties Diagnose and repair leaks, blockages, and drainage issues Replace taps, toilets, cisterns, basins, and other sanitary ware Repair or replace pipework, valves, and fittings Investigate and resolve issues with hot water systems and radiators Ensure all work complies with current plumbing regulations and health and safety standards Record job details, materials used, and completion notes using handheld devices or job sheets Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard Maintain tools, equipment, and company vehicle in good working order Work respectfully in residents' homes, maintaining a clean and safe environment Identify and report any additional works, safeguarding concerns, or property issues Participate in the out-of-hours emergency rota when required Adhere to all health and safety policies and procedures Provided high levels of customer care at all times Role Criteria: Proven experience in domestic repairs and maintenance in a plumbing position Full UK driving licence Ability to work independently and manage workload effectively Strong fault-finding and problem-solving skills Excellent customer service skills, with experience working in occupied homes Good understanding of health and safety regulations and safe working practices Ability to use handheld devices or job management systems to record work Willingness to participate in out-of-hours emergency rota Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Olivia Elias () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jun 24, 2026
Full time
Annual salary: up to £37,044.55 Plumber Location: Ilford Contract: Full Time, Permanent Salary up to £37,044.55 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) We're looking for an experienced and dependable Plumber to join our expanding team, supporting a busy responsive repairs contract in Ilford. This is a practical, hands-on role where you'll be responsible for carrying out a wide range of plumbing repairs and maintenance tasks in occupied social housing properties. From fixing leaks and replacing taps to diagnosing more complex issues with heating systems or drainage, you'll be the go-to expert for keeping homes safe, functional, and comfortable. You'll be working directly with residents, so a professional approach and strong customer service skills are essential. With a steady flow of work and a commitment to improving housing standards, this is a great opportunity to be part of a team that's making a real difference in the community. We're looking for someone who takes pride in their work, solves problems efficiently, and gets the job done right the first time. Duties: Carry out responsive plumbing repairs in occupied properties Diagnose and repair leaks, blockages, and drainage issues Replace taps, toilets, cisterns, basins, and other sanitary ware Repair or replace pipework, valves, and fittings Investigate and resolve issues with hot water systems and radiators Ensure all work complies with current plumbing regulations and health and safety standards Record job details, materials used, and completion notes using handheld devices or job sheets Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard Maintain tools, equipment, and company vehicle in good working order Work respectfully in residents' homes, maintaining a clean and safe environment Identify and report any additional works, safeguarding concerns, or property issues Participate in the out-of-hours emergency rota when required Adhere to all health and safety policies and procedures Provided high levels of customer care at all times Role Criteria: Proven experience in domestic repairs and maintenance in a plumbing position Full UK driving licence Ability to work independently and manage workload effectively Strong fault-finding and problem-solving skills Excellent customer service skills, with experience working in occupied homes Good understanding of health and safety regulations and safe working practices Ability to use handheld devices or job management systems to record work Willingness to participate in out-of-hours emergency rota Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Olivia Elias () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
TristoneNash Ltd have an excellent opportunity for a building safety professional who is passionate about protecting residents, driving compliance, and ensuring our homes meet the highest safety standards. The Opportunity Reporting into the Head of Compliance, you will take ownership of building safety across the housing portfolio, ensuring compliance with the Building Safety Act, Fire Safety Regulations, and all relevant statutory requirements. Working closely with internal teams, contractors, consultants, and regulatory bodies, you will lead on the development and implementation of robust building safety processes, providing assurance that the residents remain safe and homes remain compliant. This role offers a hybrid working arrangement, combining home working with regular attendance at our Kidderminster office and visits across our housing stock as required. Key Responsibilities Lead the delivery of building safety compliance across the organisation's residential portfolio. Develop, maintain, and review Building Safety Cases and supporting documentation. Ensure compliance with the Building Safety Act and associated regulatory requirements. Manage building safety risks, including fire, structural, and other safety-critical elements. Monitor contractor performance and ensure compliance-related works are delivered effectively. Support the organisation in maintaining accurate compliance records and reporting. Work collaboratively with operational teams to embed a strong safety culture throughout the business. Act as a key point of contact for residents, contractors, and regulatory stakeholders on building safety matters. Provide expert advice and guidance to senior leaders on building safety and compliance issues. About You You will have: Proven experience in a Building Safety, Compliance, Asset Management, or Property Safety role. Strong knowledge of the Building Safety Act, Fire Safety legislation, and wider property compliance requirements. Experience working within social housing, housing associations, local authorities, or residential property management. Excellent stakeholder management and communication skills. The ability to manage multiple priorities and work effectively both independently and collaboratively. A relevant qualification in Building Safety, Construction, Surveying, Fire Safety, Compliance, or a related discipline (desirable). To apply for this position please submit your CV or speak to Harvey Baker on for more information
Jun 24, 2026
Contractor
TristoneNash Ltd have an excellent opportunity for a building safety professional who is passionate about protecting residents, driving compliance, and ensuring our homes meet the highest safety standards. The Opportunity Reporting into the Head of Compliance, you will take ownership of building safety across the housing portfolio, ensuring compliance with the Building Safety Act, Fire Safety Regulations, and all relevant statutory requirements. Working closely with internal teams, contractors, consultants, and regulatory bodies, you will lead on the development and implementation of robust building safety processes, providing assurance that the residents remain safe and homes remain compliant. This role offers a hybrid working arrangement, combining home working with regular attendance at our Kidderminster office and visits across our housing stock as required. Key Responsibilities Lead the delivery of building safety compliance across the organisation's residential portfolio. Develop, maintain, and review Building Safety Cases and supporting documentation. Ensure compliance with the Building Safety Act and associated regulatory requirements. Manage building safety risks, including fire, structural, and other safety-critical elements. Monitor contractor performance and ensure compliance-related works are delivered effectively. Support the organisation in maintaining accurate compliance records and reporting. Work collaboratively with operational teams to embed a strong safety culture throughout the business. Act as a key point of contact for residents, contractors, and regulatory stakeholders on building safety matters. Provide expert advice and guidance to senior leaders on building safety and compliance issues. About You You will have: Proven experience in a Building Safety, Compliance, Asset Management, or Property Safety role. Strong knowledge of the Building Safety Act, Fire Safety legislation, and wider property compliance requirements. Experience working within social housing, housing associations, local authorities, or residential property management. Excellent stakeholder management and communication skills. The ability to manage multiple priorities and work effectively both independently and collaboratively. A relevant qualification in Building Safety, Construction, Surveying, Fire Safety, Compliance, or a related discipline (desirable). To apply for this position please submit your CV or speak to Harvey Baker on for more information
Site Manager required for fantastic business, working on sites in North West Wales! Hays Construction & Property are delighted to be working with one of our long-standing clients in recruiting for a Site Manager to join the team! Working on projects in North Wales, you'll be joining a really experienced and professional SME Contractor, with long-lasting relationships and secured work in a busy order-book They are looking for a Site Manager to join the team. You'll be from a main contracting background, and have experience working on commercial build projects, and (ideally) also new build housing You'll have experience of working on projects up to £5m, and be able to run sites autonomously, and be a hands-on Site Manager. You'll be proficient working with programmes of work, managing subcontractors, producing RAMS, managing H&S, dealing with key stakeholders and be fully IT literate We are looking for someone to join the team based on sites across the North Wales coast, specifically across Conwy & Gwynedd. This is an excellent opportunity for someone to join a professional, diligently run business with a fantastic culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Jun 24, 2026
Full time
Site Manager required for fantastic business, working on sites in North West Wales! Hays Construction & Property are delighted to be working with one of our long-standing clients in recruiting for a Site Manager to join the team! Working on projects in North Wales, you'll be joining a really experienced and professional SME Contractor, with long-lasting relationships and secured work in a busy order-book They are looking for a Site Manager to join the team. You'll be from a main contracting background, and have experience working on commercial build projects, and (ideally) also new build housing You'll have experience of working on projects up to £5m, and be able to run sites autonomously, and be a hands-on Site Manager. You'll be proficient working with programmes of work, managing subcontractors, producing RAMS, managing H&S, dealing with key stakeholders and be fully IT literate We are looking for someone to join the team based on sites across the North Wales coast, specifically across Conwy & Gwynedd. This is an excellent opportunity for someone to join a professional, diligently run business with a fantastic culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
As the Interim Fire Safety Manager, you will lead and manage fire safety compliance across the organisation's residential, supported housing and operational properties, ensuring compliance with the Regulatory Reform (Fire Safety) Order 2005 (RRO), The Building Safety Act 2022, and all associated fire safety legislation, standards and guidance. Client Details The client are a charitable housing provider with a fantastic purpose and set of values based in London. Description As the Interim Fire Safety Manager, you will: Support the Responsible Person in discharging statutory fire safety duties. Develop, implement and maintain the organisations fire safety, strategy, policies, procedures and standards. Monitor Compliance with Approved Document B, BS5839, BS9991, BS9999, PAS9980 and other relevant fire safety guidance. Provide professional fire safety advice to senior management, operational teams and stakeholders. Manage the programme of Fire Risk Assessments across the property portfolio. Ensure FRAs are completed by competent persons and reviewed within statutory and organisational timescales. Monitor, prioritise and track completion of FRA remedial actions. Ensure suitable and sufficient fire risk assessments are in place in accordance with Article 9 of the RRO. Review fire incidents, enforcement notices, near misses, and significant findings to ensure FRAs remain current. Ensure asset registers and compliance records are accurate and maintained. Monitor contractor performance and statutory compliance certification. Support compliance with the Building Safety Act 2022 where applicable. Contribute to the Golden Thread of Information and Building Safety Case information where applicable. Prepare, monitor and control budgets for Fire Safety compliance inspections, to ensure targets are maintained. Profile A successful Interim Fire Safety Manager should have: Experience of developing, implementing and maintaining Building and Fire Safety compliance related procedures and systems. An up-to-date knowledge of current Health & Safety Legislation and a practical application. Good IT skills specifically all Microsoft Office Products Excellent inter-personal and communication skills with a customer focused approach. Proactive approach to developing effective working relationships. Experience in developing effective procedural and technical solutions to resolve complex Building Safety compliance related issues. Experience in managing budgets and delivery of statutory requirements. An understanding and ability to undertake and apply risk assessment or management. Health and safety qualifications, such as: NEBOSH General Certificate, NEBOSH Construction Certificate or NEBOSH Fire Certificate and/or professional membership, such as the Institution of Fire Engineers or the Institute of Occupational Safety and Health. Project Management experience. The ability to get in and around London as and when required. Job Offer As the Interim Fire Safety Manager, you will receive: A competitive daily rate An opportunity to work in a respected not-for-profit organisation. And the chance if of interest for temp-to-perm too
Jun 24, 2026
Contractor
As the Interim Fire Safety Manager, you will lead and manage fire safety compliance across the organisation's residential, supported housing and operational properties, ensuring compliance with the Regulatory Reform (Fire Safety) Order 2005 (RRO), The Building Safety Act 2022, and all associated fire safety legislation, standards and guidance. Client Details The client are a charitable housing provider with a fantastic purpose and set of values based in London. Description As the Interim Fire Safety Manager, you will: Support the Responsible Person in discharging statutory fire safety duties. Develop, implement and maintain the organisations fire safety, strategy, policies, procedures and standards. Monitor Compliance with Approved Document B, BS5839, BS9991, BS9999, PAS9980 and other relevant fire safety guidance. Provide professional fire safety advice to senior management, operational teams and stakeholders. Manage the programme of Fire Risk Assessments across the property portfolio. Ensure FRAs are completed by competent persons and reviewed within statutory and organisational timescales. Monitor, prioritise and track completion of FRA remedial actions. Ensure suitable and sufficient fire risk assessments are in place in accordance with Article 9 of the RRO. Review fire incidents, enforcement notices, near misses, and significant findings to ensure FRAs remain current. Ensure asset registers and compliance records are accurate and maintained. Monitor contractor performance and statutory compliance certification. Support compliance with the Building Safety Act 2022 where applicable. Contribute to the Golden Thread of Information and Building Safety Case information where applicable. Prepare, monitor and control budgets for Fire Safety compliance inspections, to ensure targets are maintained. Profile A successful Interim Fire Safety Manager should have: Experience of developing, implementing and maintaining Building and Fire Safety compliance related procedures and systems. An up-to-date knowledge of current Health & Safety Legislation and a practical application. Good IT skills specifically all Microsoft Office Products Excellent inter-personal and communication skills with a customer focused approach. Proactive approach to developing effective working relationships. Experience in developing effective procedural and technical solutions to resolve complex Building Safety compliance related issues. Experience in managing budgets and delivery of statutory requirements. An understanding and ability to undertake and apply risk assessment or management. Health and safety qualifications, such as: NEBOSH General Certificate, NEBOSH Construction Certificate or NEBOSH Fire Certificate and/or professional membership, such as the Institution of Fire Engineers or the Institute of Occupational Safety and Health. Project Management experience. The ability to get in and around London as and when required. Job Offer As the Interim Fire Safety Manager, you will receive: A competitive daily rate An opportunity to work in a respected not-for-profit organisation. And the chance if of interest for temp-to-perm too
We are currently recruiting for an experienced Housing Support Officer to join a supported housing provider in Leicester on a temporary basis. This role is ideal for a housing professional with experience within social housing and supported housing environments, who can effectively balance tenancy management responsibilities with resident support. Key Responsibilities of a Housing Support Officer: Managing a caseload of residents within supported housing schemes. Delivering tenancy sustainment support to help residents maintain successful tenancies and achieve greater independence. Conducting property inspections, health and safety checks, and estate visits. Carrying out tenancy sign-ups, reviews, and ongoing tenancy management activities. Providing occasional 1-to-1 support sessions with residents to assess needs, monitor progress, and encourage positive outcomes. Supporting individuals with medium-level support needs, including those affected by: Mental health issues Drug and alcohol misuse Homelessness and housing instability Social exclusion and complex needs Identifying safeguarding concerns and making appropriate referrals where required. Working closely with support agencies, local authorities, healthcare professionals, and community organisations. Managing low-level anti-social behaviour cases and tenancy breaches in line with policy and procedure. Maintaining accurate records, support plans, risk assessments, and case notes. Essential Requirements: Previous experience working as a Supported Housing Officer, Housing Officer, Tenancy Support Officer, or similar role. Proven experience within a social housing or supported housing setting. Strong understanding of tenancy management, tenancy sustainment, and housing support. Experience conducting property inspections and resident welfare visits. Experience supporting vulnerable adults with mental health challenges, substance misuse issues, or other complex support needs. Knowledge of safeguarding procedures and relevant housing legislation. Excellent communication, interpersonal, and case management skills. Ability to work independently and manage a varied caseload What's on Offer: 28 hours per week Short term temporary cover open for extension Opportunity to work with a very reputable housing assocaiton Immediate start available If this Housing Support Officer role is of interest, please apply or contact (url removed)
Jun 24, 2026
Seasonal
We are currently recruiting for an experienced Housing Support Officer to join a supported housing provider in Leicester on a temporary basis. This role is ideal for a housing professional with experience within social housing and supported housing environments, who can effectively balance tenancy management responsibilities with resident support. Key Responsibilities of a Housing Support Officer: Managing a caseload of residents within supported housing schemes. Delivering tenancy sustainment support to help residents maintain successful tenancies and achieve greater independence. Conducting property inspections, health and safety checks, and estate visits. Carrying out tenancy sign-ups, reviews, and ongoing tenancy management activities. Providing occasional 1-to-1 support sessions with residents to assess needs, monitor progress, and encourage positive outcomes. Supporting individuals with medium-level support needs, including those affected by: Mental health issues Drug and alcohol misuse Homelessness and housing instability Social exclusion and complex needs Identifying safeguarding concerns and making appropriate referrals where required. Working closely with support agencies, local authorities, healthcare professionals, and community organisations. Managing low-level anti-social behaviour cases and tenancy breaches in line with policy and procedure. Maintaining accurate records, support plans, risk assessments, and case notes. Essential Requirements: Previous experience working as a Supported Housing Officer, Housing Officer, Tenancy Support Officer, or similar role. Proven experience within a social housing or supported housing setting. Strong understanding of tenancy management, tenancy sustainment, and housing support. Experience conducting property inspections and resident welfare visits. Experience supporting vulnerable adults with mental health challenges, substance misuse issues, or other complex support needs. Knowledge of safeguarding procedures and relevant housing legislation. Excellent communication, interpersonal, and case management skills. Ability to work independently and manage a varied caseload What's on Offer: 28 hours per week Short term temporary cover open for extension Opportunity to work with a very reputable housing assocaiton Immediate start available If this Housing Support Officer role is of interest, please apply or contact (url removed)
Director of Asset & Repairs Lochaber Housing Association A rare executive opportunity to shape homes, services and communities in one of Scotland's most distinctive areas. The Opportunity Lochaber Housing Association is seeking an exceptional senior leader to join the organisation as Director of Asset & Repairs, a strategically important appointment with responsibility for leading asset management, compliance, sustainability and repairs property and services across the business. This is a leadership role, offering the opportunity to play a key part in shaping the long-term future of the organisation's homes, property services and investment strategy, while helping to ensure the continued delivery of safe, sustainable and high-quality homes for the communities it serves. Working closely with the Chief Executive, Board and Executive Team, the successful candidate will provide strategic leadership across a broad portfolio, combining long-term planning with operational oversight, organisational influence and a strong customer focus. This role will suit an experienced and commercially aware senior leader with a strong background in asset management, property and repairs services, construction, housing or the wider build environment. The successful candidate will bring strategic capability, leadership credibility and a clear understanding of governance, compliance, investment planning and service performance within a regulated environment. This is an opportunity to step into a role where you can make a genuine and lasting impact, influencing not only service delivery, but the wider strategic direction of a respected and purpose-led organisation. Key Areas of Responsibility Asset Management & Investment Strategy Repairs, Maintenance & Property Services Regulatory Compliance & Health & Safety Sustainability, Energy Efficiency & Decarbonisation Customer Experience & Service Improvement Financial Planning, Procurement & Value for Money Team Leadership & Organisational Culture Strategic Partnerships & Stakeholder Engagement About Lochaber Housing Association Lochaber Housing Association is a purpose-led organisation committed to providing good quality, affordable homes and housing services for local people and communities across Lochaber. With a strong social purpose and deep local connection, the organisation plays an important role in supporting sustainable communities and delivering meaningful impact across the region. Guided by values including teamwork, respect, commitment and communication, Lochaber Housing Association offers the opportunity to join an organisation where professionalism, service and community impact go hand in hand. Why Lochaber? Relocating to Lochaber offers far more than a career move, it provides the opportunity to build a lifestyle in one of Scotland's most naturally beautiful and distinctive regions. Located in the heart of the Highlands, Lochaber is known for its dramatic scenery, open space, mountain landscapes, lochs and strong sense of place. It will appeal to individuals who value space, balance, wellbeing, community and a slower, more grounded pace of life. Fort William provides the main local base for everyday amenities and services, while Inverness remains the nearest larger city for more extensive retail, shopping and wider facilities. For the right person, this role offers the chance to combine executive leadership with a genuinely different and rewarding way of life. What We're Looking For Significant senior leadership experience in asset management, property services, construction, repairs or housing Strong experience within a regulated or governance-led environment A track record of leading strategic improvement, investment planning and service delivery Strong understanding of compliance, risk, health & safety and operational performance Commercial awareness and financial leadership capability The ability to lead, influence and inspire at executive level Benefits The successful candidate will have the opportunity to join a respected and purpose-led organisation in a key executive leadership role, with a package designed to reflect the importance of the appointment. Benefits include: Competitive salary and benefits package Relocation costs will be considered The opportunity to make a meaningful impact within a community-focused organisation A rare chance to combine executive leadership with a distinctive Highland lifestyle Apply To find out more about this opportunity, or to express interest in confidence, please contact: Laura McCormick RG Setsquare Recruitment (url removed) (phone number removed) Visit: (url removed)> RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Jun 24, 2026
Full time
Director of Asset & Repairs Lochaber Housing Association A rare executive opportunity to shape homes, services and communities in one of Scotland's most distinctive areas. The Opportunity Lochaber Housing Association is seeking an exceptional senior leader to join the organisation as Director of Asset & Repairs, a strategically important appointment with responsibility for leading asset management, compliance, sustainability and repairs property and services across the business. This is a leadership role, offering the opportunity to play a key part in shaping the long-term future of the organisation's homes, property services and investment strategy, while helping to ensure the continued delivery of safe, sustainable and high-quality homes for the communities it serves. Working closely with the Chief Executive, Board and Executive Team, the successful candidate will provide strategic leadership across a broad portfolio, combining long-term planning with operational oversight, organisational influence and a strong customer focus. This role will suit an experienced and commercially aware senior leader with a strong background in asset management, property and repairs services, construction, housing or the wider build environment. The successful candidate will bring strategic capability, leadership credibility and a clear understanding of governance, compliance, investment planning and service performance within a regulated environment. This is an opportunity to step into a role where you can make a genuine and lasting impact, influencing not only service delivery, but the wider strategic direction of a respected and purpose-led organisation. Key Areas of Responsibility Asset Management & Investment Strategy Repairs, Maintenance & Property Services Regulatory Compliance & Health & Safety Sustainability, Energy Efficiency & Decarbonisation Customer Experience & Service Improvement Financial Planning, Procurement & Value for Money Team Leadership & Organisational Culture Strategic Partnerships & Stakeholder Engagement About Lochaber Housing Association Lochaber Housing Association is a purpose-led organisation committed to providing good quality, affordable homes and housing services for local people and communities across Lochaber. With a strong social purpose and deep local connection, the organisation plays an important role in supporting sustainable communities and delivering meaningful impact across the region. Guided by values including teamwork, respect, commitment and communication, Lochaber Housing Association offers the opportunity to join an organisation where professionalism, service and community impact go hand in hand. Why Lochaber? Relocating to Lochaber offers far more than a career move, it provides the opportunity to build a lifestyle in one of Scotland's most naturally beautiful and distinctive regions. Located in the heart of the Highlands, Lochaber is known for its dramatic scenery, open space, mountain landscapes, lochs and strong sense of place. It will appeal to individuals who value space, balance, wellbeing, community and a slower, more grounded pace of life. Fort William provides the main local base for everyday amenities and services, while Inverness remains the nearest larger city for more extensive retail, shopping and wider facilities. For the right person, this role offers the chance to combine executive leadership with a genuinely different and rewarding way of life. What We're Looking For Significant senior leadership experience in asset management, property services, construction, repairs or housing Strong experience within a regulated or governance-led environment A track record of leading strategic improvement, investment planning and service delivery Strong understanding of compliance, risk, health & safety and operational performance Commercial awareness and financial leadership capability The ability to lead, influence and inspire at executive level Benefits The successful candidate will have the opportunity to join a respected and purpose-led organisation in a key executive leadership role, with a package designed to reflect the importance of the appointment. Benefits include: Competitive salary and benefits package Relocation costs will be considered The opportunity to make a meaningful impact within a community-focused organisation A rare chance to combine executive leadership with a distinctive Highland lifestyle Apply To find out more about this opportunity, or to express interest in confidence, please contact: Laura McCormick RG Setsquare Recruitment (url removed) (phone number removed) Visit: (url removed)> RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Red Snapper Recruitment Limited
Leicester, Leicestershire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Housing Management Officer Location: Leicester Salary: 16,463 per annum Hours: Wednesday to Friday Working Pattern: Office-Based Contract: Permanent About the Role We are seeking a dedicated and organised Housing Management Officer to join our team in Leicester. This is an excellent opportunity for someone with experience in housing management, supported accommodation, or social welfare services who is passionate about supporting vulnerable individuals and ensuring high-quality accommodation standards. The successful candidate will play a key role in managing housing-related processes, monitoring accommodation standards, supporting residents with housing benefit claims, and ensuring properties remain safe, compliant, and well-maintained. Key Responsibilities Housing & Financial Management Manage and monitor housing benefit claims, rent payments, and accommodation charges. Liaise with local authorities and benefits agencies regarding claims and payments. Maintain accurate financial records and produce regular reports. Monitor arrears and take appropriate action to maximise income recovery. Support residents to access appropriate benefits and financial assistance. Property & Maintenance Management Oversee the upkeep and maintenance of supported accommodation properties. Arrange and supervise contractors, maintenance work, and cleaning services. Conduct property inspections and maintain inventories. Ensure accommodation is prepared and ready for new residents. Health & Safety Ensure all accommodation complies with health and safety legislation and organisational policies. Conduct risk assessments and maintain health and safety records. Monitor fire safety procedures, security systems, and CCTV operations. Coordinate annual safety checks and inspections. Housing Administration Maintain accurate tenancy, referral, and occupancy records. Produce monitoring reports and statistical information. Support audits and quality assurance processes. Manage referrals and ensure accommodation occupancy levels are optimised. Resident Support Provide practical housing-related support to vulnerable women and families. Assist residents in maintaining independent living skills. Maintain accurate case records and documentation. Work collaboratively with internal and external partners to support resident outcomes. About You We are looking for someone who has: Essential Requirements Experience working within housing management, supported accommodation, social welfare, or a similar environment. Experience managing housing benefit claims, rents, or accommodation charges. Strong administration, record-keeping, and reporting skills. Good knowledge of housing legislation and welfare benefits. Excellent communication and interpersonal skills. Strong IT, literacy, and numeracy skills. Ability to manage multiple priorities and work independently. Commitment to safeguarding, equality, diversity, and inclusion. Desirable Housing Management qualification or relevant training. Experience supporting vulnerable individuals or families. Knowledge of health and safety requirements within residential accommodation settings. What We Offer Meaningful work making a difference in people's lives. Supportive and collaborative working environment. Opportunities for training and professional development. The chance to contribute to high-quality housing and support services within the Leicester community. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 23, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Housing Management Officer Location: Leicester Salary: 16,463 per annum Hours: Wednesday to Friday Working Pattern: Office-Based Contract: Permanent About the Role We are seeking a dedicated and organised Housing Management Officer to join our team in Leicester. This is an excellent opportunity for someone with experience in housing management, supported accommodation, or social welfare services who is passionate about supporting vulnerable individuals and ensuring high-quality accommodation standards. The successful candidate will play a key role in managing housing-related processes, monitoring accommodation standards, supporting residents with housing benefit claims, and ensuring properties remain safe, compliant, and well-maintained. Key Responsibilities Housing & Financial Management Manage and monitor housing benefit claims, rent payments, and accommodation charges. Liaise with local authorities and benefits agencies regarding claims and payments. Maintain accurate financial records and produce regular reports. Monitor arrears and take appropriate action to maximise income recovery. Support residents to access appropriate benefits and financial assistance. Property & Maintenance Management Oversee the upkeep and maintenance of supported accommodation properties. Arrange and supervise contractors, maintenance work, and cleaning services. Conduct property inspections and maintain inventories. Ensure accommodation is prepared and ready for new residents. Health & Safety Ensure all accommodation complies with health and safety legislation and organisational policies. Conduct risk assessments and maintain health and safety records. Monitor fire safety procedures, security systems, and CCTV operations. Coordinate annual safety checks and inspections. Housing Administration Maintain accurate tenancy, referral, and occupancy records. Produce monitoring reports and statistical information. Support audits and quality assurance processes. Manage referrals and ensure accommodation occupancy levels are optimised. Resident Support Provide practical housing-related support to vulnerable women and families. Assist residents in maintaining independent living skills. Maintain accurate case records and documentation. Work collaboratively with internal and external partners to support resident outcomes. About You We are looking for someone who has: Essential Requirements Experience working within housing management, supported accommodation, social welfare, or a similar environment. Experience managing housing benefit claims, rents, or accommodation charges. Strong administration, record-keeping, and reporting skills. Good knowledge of housing legislation and welfare benefits. Excellent communication and interpersonal skills. Strong IT, literacy, and numeracy skills. Ability to manage multiple priorities and work independently. Commitment to safeguarding, equality, diversity, and inclusion. Desirable Housing Management qualification or relevant training. Experience supporting vulnerable individuals or families. Knowledge of health and safety requirements within residential accommodation settings. What We Offer Meaningful work making a difference in people's lives. Supportive and collaborative working environment. Opportunities for training and professional development. The chance to contribute to high-quality housing and support services within the Leicester community. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Resident Liaison Officer (RLO) Location: Hackney, London Contract: 6-8 Month Fixed-Term Contract Sector: Social Housing / Planned Maintenance 18.00per hour Overview We are currently seeking an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering planned maintenance works within the Social Housing sector across Hackney. This is an excellent opportunity for a customer-focused professional with experience managing resident relationships throughout refurbishment and maintenance programmes. The successful candidate will act as the key point of contact between residents, site teams, and the client, ensuring works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Key Responsibilities Serve as the primary point of contact for residents before, during, and after works are carried out. Build and maintain positive relationships with tenants, leaseholders, client representatives, and site teams. Conduct resident consultations, property visits, and pre-start meetings. Keep residents informed of project timelines, access requirements, and any changes to scheduled works. Manage resident expectations and resolve queries, concerns, and complaints in a professional and timely manner. Coordinate access arrangements to ensure programme targets are achieved. Support vulnerable residents and ensure any specific needs are communicated to operational teams. Maintain accurate records of resident interactions, appointments, and project updates. Assist with customer satisfaction surveys and ensure high levels of resident engagement throughout the project. Work closely with site management teams to identify and resolve issues that may impact residents. Requirements Previous experience working as a Resident Liaison Officer within Social Housing is essential. Experience supporting planned maintenance, refurbishment, decarbonisation, kitchen & bathroom, roofing, or external works programmes. Strong communication and interpersonal skills. Ability to manage challenging situations and resolve complaints effectively. Excellent organisational and administrative abilities. Proficient in Microsoft Office and housing management systems. Full UK driving licence preferred but not essential. Desirable Experience Working on occupied social housing properties. Knowledge of tenant satisfaction measures and resident engagement best practices. Experience supporting vulnerable residents and diverse communities.
Jun 23, 2026
Seasonal
Resident Liaison Officer (RLO) Location: Hackney, London Contract: 6-8 Month Fixed-Term Contract Sector: Social Housing / Planned Maintenance 18.00per hour Overview We are currently seeking an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering planned maintenance works within the Social Housing sector across Hackney. This is an excellent opportunity for a customer-focused professional with experience managing resident relationships throughout refurbishment and maintenance programmes. The successful candidate will act as the key point of contact between residents, site teams, and the client, ensuring works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Key Responsibilities Serve as the primary point of contact for residents before, during, and after works are carried out. Build and maintain positive relationships with tenants, leaseholders, client representatives, and site teams. Conduct resident consultations, property visits, and pre-start meetings. Keep residents informed of project timelines, access requirements, and any changes to scheduled works. Manage resident expectations and resolve queries, concerns, and complaints in a professional and timely manner. Coordinate access arrangements to ensure programme targets are achieved. Support vulnerable residents and ensure any specific needs are communicated to operational teams. Maintain accurate records of resident interactions, appointments, and project updates. Assist with customer satisfaction surveys and ensure high levels of resident engagement throughout the project. Work closely with site management teams to identify and resolve issues that may impact residents. Requirements Previous experience working as a Resident Liaison Officer within Social Housing is essential. Experience supporting planned maintenance, refurbishment, decarbonisation, kitchen & bathroom, roofing, or external works programmes. Strong communication and interpersonal skills. Ability to manage challenging situations and resolve complaints effectively. Excellent organisational and administrative abilities. Proficient in Microsoft Office and housing management systems. Full UK driving licence preferred but not essential. Desirable Experience Working on occupied social housing properties. Knowledge of tenant satisfaction measures and resident engagement best practices. Experience supporting vulnerable residents and diverse communities.
Business Development Manager Location: Orpington (Covering London & South East Region) Salary: 55,000 - 60,000 per annum Bonus: Up to 25% Annual Bonus Car Allowance: 6,452 per annum ( 8,052 Electric Vehicle Allowance) Benefits: Excellent Benefits Package Business Development Manager We are seeking an ambitious and commercially driven Business Development Manager to join our growing team based in Orpington. This is an exciting opportunity for an experienced sales professional with a proven track record of developing new business and managing key client relationships within the construction, property maintenance, social housing, or building services sectors. The successful candidate will play a key role in driving revenue growth, securing new opportunities, and building long-term partnerships across public and private sector clients. Key Responsibilities Generate sufficient volume and value of enquiries to achieve and exceed turnover targets. Proactively identify and secure new business opportunities while managing and developing existing client relationships. Build and maintain strong relationships with key decision-makers across target sectors. Develop strategic account plans and identify opportunities for growth within existing accounts. Monitor sales performance against targets and implement action plans where required. Attend networking events, client meetings, industry exhibitions, and business development activities. Work closely with operational and bid teams to support tender submissions and business opportunities. Maintain accurate records of opportunities, quotations, and client interactions through the CRM system. Produce monthly sales reports and pipeline forecasts. Support marketing initiatives, social media activity, and client engagement campaigns. Ensure quotations and proposals are submitted accurately and within agreed timescales. Develop relationships with key supply chain and industry partners. About You We are looking for a motivated and resilient sales professional who thrives in a target-driven environment and enjoys building lasting business relationships. Essential Experience Proven track record in business development and account management. Experience selling services into one or more of the following sectors: Local Authorities Housing Associations Education Healthcare Commercial Property Retail & Leisure Experience managing multiple client relationships and sales opportunities simultaneously. Strong negotiation, presentation, and communication skills. Full UK Driving Licence. Desirable Experience within construction, property maintenance, facilities management, social housing, or building services. Experience working for a Tier 1 Contractor or similar organisation. Knowledge of public sector procurement and tendering processes. What We Offer Competitive salary of 55,000 - 60,000. Bonus scheme of up to 25%. 6,452 car allowance or 8,052 electric vehicle allowance. 23 days annual leave plus bank holidays. Opportunity to buy and sell up to one week's holiday. Enhanced maternity and paternity pay. Employee referral bonus scheme. Long service awards. Employee Assistance Programme (EAP). Ongoing career development and progression opportunities. Supportive and collaborative working environment. If you are a driven Business Development Manager looking to join a successful and growing organisation with excellent earning potential and career prospects, we would love to hear from you. Apply today with your CV.
Jun 23, 2026
Full time
Business Development Manager Location: Orpington (Covering London & South East Region) Salary: 55,000 - 60,000 per annum Bonus: Up to 25% Annual Bonus Car Allowance: 6,452 per annum ( 8,052 Electric Vehicle Allowance) Benefits: Excellent Benefits Package Business Development Manager We are seeking an ambitious and commercially driven Business Development Manager to join our growing team based in Orpington. This is an exciting opportunity for an experienced sales professional with a proven track record of developing new business and managing key client relationships within the construction, property maintenance, social housing, or building services sectors. The successful candidate will play a key role in driving revenue growth, securing new opportunities, and building long-term partnerships across public and private sector clients. Key Responsibilities Generate sufficient volume and value of enquiries to achieve and exceed turnover targets. Proactively identify and secure new business opportunities while managing and developing existing client relationships. Build and maintain strong relationships with key decision-makers across target sectors. Develop strategic account plans and identify opportunities for growth within existing accounts. Monitor sales performance against targets and implement action plans where required. Attend networking events, client meetings, industry exhibitions, and business development activities. Work closely with operational and bid teams to support tender submissions and business opportunities. Maintain accurate records of opportunities, quotations, and client interactions through the CRM system. Produce monthly sales reports and pipeline forecasts. Support marketing initiatives, social media activity, and client engagement campaigns. Ensure quotations and proposals are submitted accurately and within agreed timescales. Develop relationships with key supply chain and industry partners. About You We are looking for a motivated and resilient sales professional who thrives in a target-driven environment and enjoys building lasting business relationships. Essential Experience Proven track record in business development and account management. Experience selling services into one or more of the following sectors: Local Authorities Housing Associations Education Healthcare Commercial Property Retail & Leisure Experience managing multiple client relationships and sales opportunities simultaneously. Strong negotiation, presentation, and communication skills. Full UK Driving Licence. Desirable Experience within construction, property maintenance, facilities management, social housing, or building services. Experience working for a Tier 1 Contractor or similar organisation. Knowledge of public sector procurement and tendering processes. What We Offer Competitive salary of 55,000 - 60,000. Bonus scheme of up to 25%. 6,452 car allowance or 8,052 electric vehicle allowance. 23 days annual leave plus bank holidays. Opportunity to buy and sell up to one week's holiday. Enhanced maternity and paternity pay. Employee referral bonus scheme. Long service awards. Employee Assistance Programme (EAP). Ongoing career development and progression opportunities. Supportive and collaborative working environment. If you are a driven Business Development Manager looking to join a successful and growing organisation with excellent earning potential and career prospects, we would love to hear from you. Apply today with your CV.
Join Our Team as a Rent Transactions Co-ordinator! Are you a detail-oriented finance professional with a passion for rent accounting? Do you thrive in a dynamic environment where your analytical skills can shine? If so, we have the perfect opportunity for you! Position: Rent Transactions Co-ordinator Location: Hybrid 1 day a week in Middlesborough Division: Finance Duration of contract: 4 weeks intially but could be extended Your Role in a Nutshell: As a Rent Transactions Co-ordinator, you will play a vital role in supporting the delivery of a comprehensive rent accounting service for our organisation and its subsidiary companies. Your expertise will ensure smooth processing of customer payments across various tenure types and the management of customer account postings, all while adhering to service standards and deadlines. What You'll Be Doing: Delivering Rent Accounting Services: - Maintain and deliver comprehensive rent accounting services in line with company procedures. - Process payments and reconciliations for Housing Benefits, Universal Credit, and Supporting People within established timeframes. - Download third-party file extracts for local authorities with precision. Maintaining Financial Data Accuracy: - Raise rent debits across property groups and generate reports for system interfaces. - Collaborate with ICT staff to coordinate computer processing routines and financial database integration. Processing Customer Transactions: - Handle customer refunds and account adjustments while ensuring accurate financial records. - Reconcile payment and transaction files to bank statements, investigating and resolving anomalies. Managing Stakeholder Relationships: - Liaise with external stakeholders, including Local Authorities and Departments for Work and Pensions. - Work collaboratively across the finance division and the wider organisation to ensure effective service delivery. Maintaining Property Information Systems: - Ensure accurate maintenance of property databases including tenancy and stock changes. - Collaborate with sales, legal, and homeownership teams for processing new sales and acquisitions. - Provide guidance to Rent Accounting Administrators in daily processes. What We're Looking For: Qualifications: Relevant qualifications or equivalent demonstrable experience in rent accounting. Essential Skills & Experience: Proven experience in rent accounting processes. Comprehensive knowledge of rent accounting and debit control principles. Advanced proficiency in Microsoft Excel and effective use of IT systems. Excellent investigative and analytical skills with meticulous attention to detail. Ability to prioritise effectively and meet tight deadlines. Strong communication, negotiation, and influencing skills when engaging with stakeholders. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 23, 2026
Seasonal
Join Our Team as a Rent Transactions Co-ordinator! Are you a detail-oriented finance professional with a passion for rent accounting? Do you thrive in a dynamic environment where your analytical skills can shine? If so, we have the perfect opportunity for you! Position: Rent Transactions Co-ordinator Location: Hybrid 1 day a week in Middlesborough Division: Finance Duration of contract: 4 weeks intially but could be extended Your Role in a Nutshell: As a Rent Transactions Co-ordinator, you will play a vital role in supporting the delivery of a comprehensive rent accounting service for our organisation and its subsidiary companies. Your expertise will ensure smooth processing of customer payments across various tenure types and the management of customer account postings, all while adhering to service standards and deadlines. What You'll Be Doing: Delivering Rent Accounting Services: - Maintain and deliver comprehensive rent accounting services in line with company procedures. - Process payments and reconciliations for Housing Benefits, Universal Credit, and Supporting People within established timeframes. - Download third-party file extracts for local authorities with precision. Maintaining Financial Data Accuracy: - Raise rent debits across property groups and generate reports for system interfaces. - Collaborate with ICT staff to coordinate computer processing routines and financial database integration. Processing Customer Transactions: - Handle customer refunds and account adjustments while ensuring accurate financial records. - Reconcile payment and transaction files to bank statements, investigating and resolving anomalies. Managing Stakeholder Relationships: - Liaise with external stakeholders, including Local Authorities and Departments for Work and Pensions. - Work collaboratively across the finance division and the wider organisation to ensure effective service delivery. Maintaining Property Information Systems: - Ensure accurate maintenance of property databases including tenancy and stock changes. - Collaborate with sales, legal, and homeownership teams for processing new sales and acquisitions. - Provide guidance to Rent Accounting Administrators in daily processes. What We're Looking For: Qualifications: Relevant qualifications or equivalent demonstrable experience in rent accounting. Essential Skills & Experience: Proven experience in rent accounting processes. Comprehensive knowledge of rent accounting and debit control principles. Advanced proficiency in Microsoft Excel and effective use of IT systems. Excellent investigative and analytical skills with meticulous attention to detail. Ability to prioritise effectively and meet tight deadlines. Strong communication, negotiation, and influencing skills when engaging with stakeholders. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Private Sector Housing Officer - Hampshire Local Authority Initial 6-month Contract Hybrid Working Arrangements Are you an experienced Private Sector Housing Officer looking for your next local authority contract? A Hampshire Local Authority is seeking a skilled Private Sector Housing Officer to join its Private Sector Housing team. This contract opportunity offers the chance to work across a varied caseload involving housing enforcement, Mandatory HMO Licensing, Civil Penalty Notices (CPNs), and caravan site licensing. This is an excellent opportunity for an experienced housing professional with a strong background in Private Sector Housing , Housing Act enforcement , and HMO Licensing to secure a rewarding contract within a well-established local authority team. Key Responsibilities Undertake inspections of private rented properties and assess housing conditions using the Housing Health and Safety Rating System (HHSRS). Investigate complaints relating to poor housing conditions, disrepair, overcrowding, and other housing standards issues. Administer and enforce Mandatory HMO Licensing, including property inspections, licence applications, renewals, and compliance monitoring. Carry out caravan site licensing inspections and investigate breaches of licence conditions where required. Prepare and serve statutory notices under relevant housing legislation, including Improvement Notices, Prohibition Orders, and other formal enforcement action. Investigate breaches of housing legislation and progress enforcement cases through to resolution. Utilise Community Protection Notices (CPNs) where appropriate to address issues impacting residents and local communities. Work proactively with landlords, tenants, managing agents, and site operators to secure compliance and improve housing standards. Maintain accurate records, case files, and evidence in support of enforcement activity. Liaise with internal departments and external agencies to support the council's wider housing and regulatory objectives. Contribute to the council's statutory obligations in relation to private sector housing and public health. Requirements Proven experience working within a Private Sector Housing team for a UK Local Authority. Strong knowledge of housing legislation, including the Housing Act 2004 and associated enforcement powers. Experience carrying out HHSRS inspections and assessments. Previous experience administering and enforcing Mandatory HMO Licensing schemes. Experience progressing enforcement cases and serving statutory notices. Experience with Community Protection Notices (CPNs). Knowledge or exposure to caravan site licensing legislation would be advantageous. Strong case management, report writing, and stakeholder engagement skills. Ability to work independently and manage a varied caseload. The Details Hybrid working available Competitive rate Initial 6-month contract with extension potential Please note: Applicants must have previous Local Authority experience within Private Sector Housing, including Mandatory HMO Licensing, enforcement activity and CPNs. If you're an experienced Private Sector Housing Officer looking for your next contract opportunity, we'd love to hear from you. For more information, give me a call on (phone number removed) or email (url removed) .
Jun 23, 2026
Contractor
Private Sector Housing Officer - Hampshire Local Authority Initial 6-month Contract Hybrid Working Arrangements Are you an experienced Private Sector Housing Officer looking for your next local authority contract? A Hampshire Local Authority is seeking a skilled Private Sector Housing Officer to join its Private Sector Housing team. This contract opportunity offers the chance to work across a varied caseload involving housing enforcement, Mandatory HMO Licensing, Civil Penalty Notices (CPNs), and caravan site licensing. This is an excellent opportunity for an experienced housing professional with a strong background in Private Sector Housing , Housing Act enforcement , and HMO Licensing to secure a rewarding contract within a well-established local authority team. Key Responsibilities Undertake inspections of private rented properties and assess housing conditions using the Housing Health and Safety Rating System (HHSRS). Investigate complaints relating to poor housing conditions, disrepair, overcrowding, and other housing standards issues. Administer and enforce Mandatory HMO Licensing, including property inspections, licence applications, renewals, and compliance monitoring. Carry out caravan site licensing inspections and investigate breaches of licence conditions where required. Prepare and serve statutory notices under relevant housing legislation, including Improvement Notices, Prohibition Orders, and other formal enforcement action. Investigate breaches of housing legislation and progress enforcement cases through to resolution. Utilise Community Protection Notices (CPNs) where appropriate to address issues impacting residents and local communities. Work proactively with landlords, tenants, managing agents, and site operators to secure compliance and improve housing standards. Maintain accurate records, case files, and evidence in support of enforcement activity. Liaise with internal departments and external agencies to support the council's wider housing and regulatory objectives. Contribute to the council's statutory obligations in relation to private sector housing and public health. Requirements Proven experience working within a Private Sector Housing team for a UK Local Authority. Strong knowledge of housing legislation, including the Housing Act 2004 and associated enforcement powers. Experience carrying out HHSRS inspections and assessments. Previous experience administering and enforcing Mandatory HMO Licensing schemes. Experience progressing enforcement cases and serving statutory notices. Experience with Community Protection Notices (CPNs). Knowledge or exposure to caravan site licensing legislation would be advantageous. Strong case management, report writing, and stakeholder engagement skills. Ability to work independently and manage a varied caseload. The Details Hybrid working available Competitive rate Initial 6-month contract with extension potential Please note: Applicants must have previous Local Authority experience within Private Sector Housing, including Mandatory HMO Licensing, enforcement activity and CPNs. If you're an experienced Private Sector Housing Officer looking for your next contract opportunity, we'd love to hear from you. For more information, give me a call on (phone number removed) or email (url removed) .
Private Rented Sector Officer Housing Esher Contract £21.52 per hour PAYE or £28.06 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Private Rented Sector Officer - Housing The council s Rental Support Scheme helps households who are homeless or at risk of homelessness into safe and suitable private-rented sector tenancies. It is a key part of the council s efforts to prevent homelessness and minimise the need to place households into temporary accommodation and gives eligible households choice. Your role is focussed on running the Rental Support Scheme, using your experience and knowledge of the private-rented sector and your negotiation and communication skills to persuade landlords and agents to sign up to the scheme and supporting tenants and would-be tenants to maintain and access tenancies. The role leads on the day-to-day delivery and operation of the council s Rental Support Scheme, securing and sustaining a supply of good quality private rented homes for households who are homeless or at risk of homelessness, while expanding landlord engagement and improving access to suitable accommodation. It involves working to increase access to a supply of suitable private-rented properties, through building and maintaining relationships with private landlords, lettings and managing agents, delivering incentive offers and promotional activity, and negotiating effective tenancy arrangements that promote affordability and long-term stability. Strong operational delivery is essential, including managing onboarding, inspections, tenancy documentation, deposits, arrears, case records and performance reporting, as well as matching households efficiently to reduce temporary accommodation use and prevent homelessness. The role also provides focused support to Afghan and Ukrainian households, resolving tenancy issues, preventing arrears, maintaining rent guarantees and helping families secure long-term homes through practical advice, move-on planning, property searches and partnership working. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Office based for the first few weeks for training Specific duties and responsibilities Build and maintain a high quality and diverse portfolio of private landlords and letting agents, proactively sourcing new property supply both within and outside the borough to expand housing options for eligible households. Co-design, refine and promote landlord incentive offers including deposit alternatives and enhanced support packages to strengthen the Council s offer and increase landlord participation. Plan and deliver targeted outreach and promotional activities, such as digital campaigns, inperson events and direct landlord engagement, to raise scheme visibility and convert enquiries into successful lets. Act as an expert broker between landlords, agents and prospective tenants, negotiating rental terms that ensure affordability, suitability and longterm sustainability for all parties involved. Lead the complete delivery of the Rental Support Scheme, including property onboarding, viewings, inventories, tenancy agreement preparation with esignature tools and accurate deposit protection processes. Maintain accurate and timely case records across all housing systems, producing monthly and quarterly performance and lettings reports to support senior management decision-making and continuous service improvement. Work closely with Temporary Accommodation colleagues to match households to suitable PRS properties efficiently, optimising property use and reducing time spent in temporary accommodation. Carry out tenancy check-ins, check-outs and renewals, verifying all tenancy information, negotiating rent where needed and updating documentation to minimise tenancy failure. Conduct detailed property inspections to assess safety, suitability and regulatory compliance, advising landlords on standards and any required remedial works. Ensure consistent adherence to landlord and tenant legislation, PRS standards, safety certification requirements and council policies across all operational processes. Prepare and review schedules of works and inventories, managing deposit returns and resolving disputes in accordance with statutory requirements and best practice. Support tenants to secure and sustain income needed for rent payments by assisting with Housing Benefit, Universal Credit, Discretionary Housing Payments and safeguardingrelated arrangements. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Jun 23, 2026
Contractor
Private Rented Sector Officer Housing Esher Contract £21.52 per hour PAYE or £28.06 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Private Rented Sector Officer - Housing The council s Rental Support Scheme helps households who are homeless or at risk of homelessness into safe and suitable private-rented sector tenancies. It is a key part of the council s efforts to prevent homelessness and minimise the need to place households into temporary accommodation and gives eligible households choice. Your role is focussed on running the Rental Support Scheme, using your experience and knowledge of the private-rented sector and your negotiation and communication skills to persuade landlords and agents to sign up to the scheme and supporting tenants and would-be tenants to maintain and access tenancies. The role leads on the day-to-day delivery and operation of the council s Rental Support Scheme, securing and sustaining a supply of good quality private rented homes for households who are homeless or at risk of homelessness, while expanding landlord engagement and improving access to suitable accommodation. It involves working to increase access to a supply of suitable private-rented properties, through building and maintaining relationships with private landlords, lettings and managing agents, delivering incentive offers and promotional activity, and negotiating effective tenancy arrangements that promote affordability and long-term stability. Strong operational delivery is essential, including managing onboarding, inspections, tenancy documentation, deposits, arrears, case records and performance reporting, as well as matching households efficiently to reduce temporary accommodation use and prevent homelessness. The role also provides focused support to Afghan and Ukrainian households, resolving tenancy issues, preventing arrears, maintaining rent guarantees and helping families secure long-term homes through practical advice, move-on planning, property searches and partnership working. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Office based for the first few weeks for training Specific duties and responsibilities Build and maintain a high quality and diverse portfolio of private landlords and letting agents, proactively sourcing new property supply both within and outside the borough to expand housing options for eligible households. Co-design, refine and promote landlord incentive offers including deposit alternatives and enhanced support packages to strengthen the Council s offer and increase landlord participation. Plan and deliver targeted outreach and promotional activities, such as digital campaigns, inperson events and direct landlord engagement, to raise scheme visibility and convert enquiries into successful lets. Act as an expert broker between landlords, agents and prospective tenants, negotiating rental terms that ensure affordability, suitability and longterm sustainability for all parties involved. Lead the complete delivery of the Rental Support Scheme, including property onboarding, viewings, inventories, tenancy agreement preparation with esignature tools and accurate deposit protection processes. Maintain accurate and timely case records across all housing systems, producing monthly and quarterly performance and lettings reports to support senior management decision-making and continuous service improvement. Work closely with Temporary Accommodation colleagues to match households to suitable PRS properties efficiently, optimising property use and reducing time spent in temporary accommodation. Carry out tenancy check-ins, check-outs and renewals, verifying all tenancy information, negotiating rent where needed and updating documentation to minimise tenancy failure. Conduct detailed property inspections to assess safety, suitability and regulatory compliance, advising landlords on standards and any required remedial works. Ensure consistent adherence to landlord and tenant legislation, PRS standards, safety certification requirements and council policies across all operational processes. Prepare and review schedules of works and inventories, managing deposit returns and resolving disputes in accordance with statutory requirements and best practice. Support tenants to secure and sustain income needed for rent payments by assisting with Housing Benefit, Universal Credit, Discretionary Housing Payments and safeguardingrelated arrangements. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Title: Senior Leadership Team Assistant - Property Salary: £38,604 - £40,635 Location: The Johnson Building, London, EC1N 8JS 9 Month Fixed Term Contract About Us Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role As the SLT Assistant, you will provide full administrative support to the Director of Operations and the Director of Repairs & Service Delivery. This includes preparing regular reports, monitoring data accuracy, and assisting with key projects. Your role will enable you to network with various stakeholders and influence the success of projects for the benefit of both customers and MTVH. This is a full-time fixed-term contract based at The Johnson Building, Hatton Garden, London. Key Responsibilities and Outcomes: • Provide comprehensive administrative support to the Directors, facilitating productive working relationships. • Handle confidential and sensitive issues with appropriate discretion to maintain service levels. • Ensure accurate and timely input, processing, and maintenance of data in key business systems. • Develop improved customer engagement materials and services that reflect a modern, customer-focused business. • Regularly update the internal Ombudsman team on all works related to complaints. • Deal with or refer member enquiries and complaints addressed to the CEO, working with the Service Improvement Team, Executive Team, Board, and Committees. • Confidently liaise with external stakeholders, including the Regulator, Government Agencies, and Members of Parliament. Please see job specification for further details What you'll need to succeed Professional outlook with a flexible, can-do attitude. Ability to remain calm under pressure, multitask, and manage competing priorities to deadlines. Assertive and confident in dealing with people, adaptable to different situations. Self-motivated with a positive attitude and ability to work independently. Natural advocate for residents, customers, and service users. Strong administrative experience, both independently and collaboratively with senior stakeholders. Up to date with the latest office gadgets, IT applications, and a willingness to explore and implement creative ways to streamline processes. Excellent multitasking abilities with the capability to prioritise conflicting deadlines. Discreet in handling sensitive information. Good communication, literacy, and numerical skills. Highly organised with strong time management skills. Please see job specification for further details What you need to do now If you're interested in this role, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. Interview date: 8th July TBC Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Jun 23, 2026
Seasonal
Title: Senior Leadership Team Assistant - Property Salary: £38,604 - £40,635 Location: The Johnson Building, London, EC1N 8JS 9 Month Fixed Term Contract About Us Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role As the SLT Assistant, you will provide full administrative support to the Director of Operations and the Director of Repairs & Service Delivery. This includes preparing regular reports, monitoring data accuracy, and assisting with key projects. Your role will enable you to network with various stakeholders and influence the success of projects for the benefit of both customers and MTVH. This is a full-time fixed-term contract based at The Johnson Building, Hatton Garden, London. Key Responsibilities and Outcomes: • Provide comprehensive administrative support to the Directors, facilitating productive working relationships. • Handle confidential and sensitive issues with appropriate discretion to maintain service levels. • Ensure accurate and timely input, processing, and maintenance of data in key business systems. • Develop improved customer engagement materials and services that reflect a modern, customer-focused business. • Regularly update the internal Ombudsman team on all works related to complaints. • Deal with or refer member enquiries and complaints addressed to the CEO, working with the Service Improvement Team, Executive Team, Board, and Committees. • Confidently liaise with external stakeholders, including the Regulator, Government Agencies, and Members of Parliament. Please see job specification for further details What you'll need to succeed Professional outlook with a flexible, can-do attitude. Ability to remain calm under pressure, multitask, and manage competing priorities to deadlines. Assertive and confident in dealing with people, adaptable to different situations. Self-motivated with a positive attitude and ability to work independently. Natural advocate for residents, customers, and service users. Strong administrative experience, both independently and collaboratively with senior stakeholders. Up to date with the latest office gadgets, IT applications, and a willingness to explore and implement creative ways to streamline processes. Excellent multitasking abilities with the capability to prioritise conflicting deadlines. Discreet in handling sensitive information. Good communication, literacy, and numerical skills. Highly organised with strong time management skills. Please see job specification for further details What you need to do now If you're interested in this role, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. Interview date: 8th July TBC Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Sales Ledger Clerk Location: Sevenoaks, Kent Hours: 9am - 5pm, Mon - Fri Salary: 27,000 to 30,000 depending on experience Holiday: 28 Days, incl. Bank Holidays Sector: Administration, Accounts, Construction Our client is a London-based property services and refurbishment company that delivers building works, fire safety solutions, electrical services, planned maintenance, environmental services, and pest control. They work across the social housing, public, and commercial sectors. The company manages projects from procurement through to completion and has developed specialist expertise in fire risk assessment works, fire door maintenance and renewal, refurbishment projects, and void property services. Our client has built a reputation for providing reliable, professional property services to housing associations, local authorities, and major property owners throughout the UK. Due to continued business growth, they are looking for a Sales Ledger Clerk, to provide oversight of the sales invoices and carryout general office administration functions. Playing a key part of the day-to-day office running, you'll be raising sales invoices, co-ordinating with the other departments and ensuring everybody has the stationery and equipment that they need to efficiently complete their tasks. Position Duties Raising Sales Invoices accurately and on time, to manage expected cash flow Following up on expected payments as required Learning and understanding the firms coding system for accurate data entry Being the first point of contact over the phone to answer enquiries from clients and colleagues Monitor the inbox and respond to queries, internal and external, in a timely manner Ensure that the office is stocked with the required stationery and colleagues have the equipment they need for the smooth running of the office Provide support to other teams within the business as required, including administrative support and co-ordination between teams Position Requirements Previous experience in an accounts based or book-keeping position is essential for the right candidate to hit the ground running Experience working for a firm within the construction industry is required Candidates must have a high level of organisational skills and attention to detail, with the ability to react to changing office priorities Strong administrative skills, with the use of Microsoft suite and Sage accounting software essential Excellent telephone manner and strong, clear written communication skills The ability to work with and communicate with all levels of staff within the business is essential Ability to reliably commute to the Sevenoaks based office. Position Remuneration Salary up to 30,000 depending on experience Regular working hours to give a good work life balance 20 days of annual leave plus 8 bank holidays Positive, friendly working environment with a welcoming and established team Opportunity to join a growing firm, and further your career within the business and construction sector Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Jun 23, 2026
Full time
Sales Ledger Clerk Location: Sevenoaks, Kent Hours: 9am - 5pm, Mon - Fri Salary: 27,000 to 30,000 depending on experience Holiday: 28 Days, incl. Bank Holidays Sector: Administration, Accounts, Construction Our client is a London-based property services and refurbishment company that delivers building works, fire safety solutions, electrical services, planned maintenance, environmental services, and pest control. They work across the social housing, public, and commercial sectors. The company manages projects from procurement through to completion and has developed specialist expertise in fire risk assessment works, fire door maintenance and renewal, refurbishment projects, and void property services. Our client has built a reputation for providing reliable, professional property services to housing associations, local authorities, and major property owners throughout the UK. Due to continued business growth, they are looking for a Sales Ledger Clerk, to provide oversight of the sales invoices and carryout general office administration functions. Playing a key part of the day-to-day office running, you'll be raising sales invoices, co-ordinating with the other departments and ensuring everybody has the stationery and equipment that they need to efficiently complete their tasks. Position Duties Raising Sales Invoices accurately and on time, to manage expected cash flow Following up on expected payments as required Learning and understanding the firms coding system for accurate data entry Being the first point of contact over the phone to answer enquiries from clients and colleagues Monitor the inbox and respond to queries, internal and external, in a timely manner Ensure that the office is stocked with the required stationery and colleagues have the equipment they need for the smooth running of the office Provide support to other teams within the business as required, including administrative support and co-ordination between teams Position Requirements Previous experience in an accounts based or book-keeping position is essential for the right candidate to hit the ground running Experience working for a firm within the construction industry is required Candidates must have a high level of organisational skills and attention to detail, with the ability to react to changing office priorities Strong administrative skills, with the use of Microsoft suite and Sage accounting software essential Excellent telephone manner and strong, clear written communication skills The ability to work with and communicate with all levels of staff within the business is essential Ability to reliably commute to the Sevenoaks based office. Position Remuneration Salary up to 30,000 depending on experience Regular working hours to give a good work life balance 20 days of annual leave plus 8 bank holidays Positive, friendly working environment with a welcoming and established team Opportunity to join a growing firm, and further your career within the business and construction sector Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Rocasa Consulting Limited are looking for a Property Maintenance Team Leader in Milton Keynes ,you'll take full responsibility for the day-to-day leadership of a team of property maintenance technicians and also perform responsive maintenance and repair works. You and your team will deliver work across both void and occupied properties. You'll champion safe working practices, drive strong performance and quality standards, and ensure every job is completed efficiently, effectively, and to an excellent standard. Just as importantly, you'll play a critical role in delivering an outstanding customer experience. Within this role you will still be required to be performing hands on maintenance across our properties for part of your workload. This is a field-based role and you will be required to be based within the Milton Keynes, with visits to the Northampton office as required. Responsibilities include: Lead, schedule, and manage technician workloads to meet KPIs, productivity targets, and customer needs. Ensure the safe, efficient, and cost-effective delivery of high-quality property maintenance services. Carry out multi-trade remedial work to a high-quality standard Set and maintain performance standards in line with Sage Homes policies and key business partner requirements. Work closely with schedulers and technicians to maximise resource utilisation and achieve first-time fixes. Carry out technical property inspections, audits (stock, vans, vehicles), and provide expert guidance where require. Uphold Health & Safety standards, participate in the out-of-hours rota, and act professionally at all times. About you Experience of managing technicians and contractors within a customer facing environment. Good working knowledge of scheduling systems and housing/repairs management systems. Experience of working as a multi-trade operative and knowledge in: Carpentry, Plumbing, Plastering, Bricklaying, Roofing, Flooring, Tiling, Groundworks. You must also hold a level 2 trade qualification. SMSTS (Site Management Safety Training Scheme) Excellent written and verbal communication skills to provide the best service possible to our customers, suppliers and partners. Strong technical expertise in building maintenance and repair diagnostics, with a solid understanding of current building regulations, health & safety legislation, and British Standards. Clean UK Driving Licence
Jun 23, 2026
Full time
Rocasa Consulting Limited are looking for a Property Maintenance Team Leader in Milton Keynes ,you'll take full responsibility for the day-to-day leadership of a team of property maintenance technicians and also perform responsive maintenance and repair works. You and your team will deliver work across both void and occupied properties. You'll champion safe working practices, drive strong performance and quality standards, and ensure every job is completed efficiently, effectively, and to an excellent standard. Just as importantly, you'll play a critical role in delivering an outstanding customer experience. Within this role you will still be required to be performing hands on maintenance across our properties for part of your workload. This is a field-based role and you will be required to be based within the Milton Keynes, with visits to the Northampton office as required. Responsibilities include: Lead, schedule, and manage technician workloads to meet KPIs, productivity targets, and customer needs. Ensure the safe, efficient, and cost-effective delivery of high-quality property maintenance services. Carry out multi-trade remedial work to a high-quality standard Set and maintain performance standards in line with Sage Homes policies and key business partner requirements. Work closely with schedulers and technicians to maximise resource utilisation and achieve first-time fixes. Carry out technical property inspections, audits (stock, vans, vehicles), and provide expert guidance where require. Uphold Health & Safety standards, participate in the out-of-hours rota, and act professionally at all times. About you Experience of managing technicians and contractors within a customer facing environment. Good working knowledge of scheduling systems and housing/repairs management systems. Experience of working as a multi-trade operative and knowledge in: Carpentry, Plumbing, Plastering, Bricklaying, Roofing, Flooring, Tiling, Groundworks. You must also hold a level 2 trade qualification. SMSTS (Site Management Safety Training Scheme) Excellent written and verbal communication skills to provide the best service possible to our customers, suppliers and partners. Strong technical expertise in building maintenance and repair diagnostics, with a solid understanding of current building regulations, health & safety legislation, and British Standards. Clean UK Driving Licence
Job Title: Plumber Multi Trade Job Type: Permanent, Full-Time Job Category: Property Services Location: East London Hours: Monday to Friday, 08:00 am - 5:00 pm Pay Rate: 23.00 - 24.00 per hour We have a great opportunity for a Plumber Multi Trade to join a local contractor delivering repairs and maintenance services for housing associations across Tower Hamlets, Newham, Hackney, Redbridge, and Havering. Responsibilities: Carrying out both reactive and planned plumbing maintenance in occupied and vacant properties, including the installation, repair, and replacement of baths, sinks, toilets, showers, taps, and associated pipework. Undertaking a range of minor multi-trade duties such as basic carpentry, plaster patching, and wall or floor tiling to ensure repairs are completed to a high standard. Responding promptly to emergency plumbing issues, including leaks, blocked drainage systems, and loss of water supply, ensuring safe and effective resolutions. Communicating professionally and courteously with tenants and residents, minimising disruption while works are carried out. Maintaining a clean, safe, and organised working environment in line with health and safety regulations and company procedures. Using a PDA or handheld device to accurately manage daily job schedules, provide updates, and record job completion details. Operating, maintaining, and correctly using tools and equipment in a safe and responsible manner at all times. Requirements: Full UK Driving Licence (manual) NVQ Level 2 in Plumbing (required) Asbestos Awareness, UKATA or IATP Basic DBS Check Benefits: Company vehicle, fuel card, and uniform provided as part of the employment package. If you have previous experience within social housing and meet the above requirements, we encourage you to apply online or get in touch with Leah for further information. LON123
Jun 23, 2026
Full time
Job Title: Plumber Multi Trade Job Type: Permanent, Full-Time Job Category: Property Services Location: East London Hours: Monday to Friday, 08:00 am - 5:00 pm Pay Rate: 23.00 - 24.00 per hour We have a great opportunity for a Plumber Multi Trade to join a local contractor delivering repairs and maintenance services for housing associations across Tower Hamlets, Newham, Hackney, Redbridge, and Havering. Responsibilities: Carrying out both reactive and planned plumbing maintenance in occupied and vacant properties, including the installation, repair, and replacement of baths, sinks, toilets, showers, taps, and associated pipework. Undertaking a range of minor multi-trade duties such as basic carpentry, plaster patching, and wall or floor tiling to ensure repairs are completed to a high standard. Responding promptly to emergency plumbing issues, including leaks, blocked drainage systems, and loss of water supply, ensuring safe and effective resolutions. Communicating professionally and courteously with tenants and residents, minimising disruption while works are carried out. Maintaining a clean, safe, and organised working environment in line with health and safety regulations and company procedures. Using a PDA or handheld device to accurately manage daily job schedules, provide updates, and record job completion details. Operating, maintaining, and correctly using tools and equipment in a safe and responsible manner at all times. Requirements: Full UK Driving Licence (manual) NVQ Level 2 in Plumbing (required) Asbestos Awareness, UKATA or IATP Basic DBS Check Benefits: Company vehicle, fuel card, and uniform provided as part of the employment package. If you have previous experience within social housing and meet the above requirements, we encourage you to apply online or get in touch with Leah for further information. LON123
Job Title: Plumber Job Type: Permanent, Full-Time Sector: Property Services Location: Staines-upon-Thames Hours: Monday to Friday, 08:00 am - 5:00 pm Salary: 39,000.00 per annum We have a fantastic opportunity for a skilled Plumber to join a reputable contractor specialising in social housing repairs and maintenance. The role involves delivering high-standard reactive repairs, refurbishment works, and planned maintenance across residential properties throughout Staines-upon-Thames. Responsibilities: Undertaking a wide range of reactive plumbing repairs and planned maintenance tasks in both occupied and void properties, including leak detection and repairs, installing bath panels, pipework and taps. Diagnosing and resolving maintenance issues efficiently whilst adhering to health and safety regulations. Using an electronic hand-held device to receive instructions, provide feedback electronically, and log details of works undertaken or to be undertaken. Providing excellent customer service and representing the housing provider in a professional and courteous manner. Requirements: Full UK Driving Licence (manual) Basic Criminal Record Check (DBS) Benefits: Company vehicle, fuel card, and uniform provided as part of the role package. 25 days annual leave entitlement (excluding bank holidays) Employer pension contributions of up to 10% Life insurance and permanent health insurance Health cash plan offering cashback on everyday healthcare costs If you have previous experience within social housing and meet the above requirements, we encourage you to apply online or get in touch with Leah for further information. LON123
Jun 23, 2026
Full time
Job Title: Plumber Job Type: Permanent, Full-Time Sector: Property Services Location: Staines-upon-Thames Hours: Monday to Friday, 08:00 am - 5:00 pm Salary: 39,000.00 per annum We have a fantastic opportunity for a skilled Plumber to join a reputable contractor specialising in social housing repairs and maintenance. The role involves delivering high-standard reactive repairs, refurbishment works, and planned maintenance across residential properties throughout Staines-upon-Thames. Responsibilities: Undertaking a wide range of reactive plumbing repairs and planned maintenance tasks in both occupied and void properties, including leak detection and repairs, installing bath panels, pipework and taps. Diagnosing and resolving maintenance issues efficiently whilst adhering to health and safety regulations. Using an electronic hand-held device to receive instructions, provide feedback electronically, and log details of works undertaken or to be undertaken. Providing excellent customer service and representing the housing provider in a professional and courteous manner. Requirements: Full UK Driving Licence (manual) Basic Criminal Record Check (DBS) Benefits: Company vehicle, fuel card, and uniform provided as part of the role package. 25 days annual leave entitlement (excluding bank holidays) Employer pension contributions of up to 10% Life insurance and permanent health insurance Health cash plan offering cashback on everyday healthcare costs If you have previous experience within social housing and meet the above requirements, we encourage you to apply online or get in touch with Leah for further information. LON123
