Data Scientist - Database Analyst/Programmer II Larne, Northern Ireland (On-Site) Location: Larne (On-site) Contract: 12 months (Inside IR35) Hours: 37.5 hours/week (Flexible start/finish - typically 8:00am-4:00pm) We're currently looking for a talented Data Scientist / Database Analyst Programmer to join a leading engineering organisation based in Larne, Northern Ireland. Role Overview This is a hands-on role focused on data engineering, analytics, and automation, supporting key initiatives within a complex engineering environment. You'll play a vital part in building data pipelines, delivering analytical insights, and enabling data-driven decision-making across the business. Key Responsibilities Develop and maintain robust ETL/ELT data pipelines using Python, SQL, and Snowflake Cleanse, transform, and validate large datasets to ensure data accuracy and integrity Manage scheduled data loads and perform ongoing data quality checks Support and contribute to data governance, standards, and documentation Deliver high-quality, curated datasets for reporting and business analysis Support development of KPIs, dashboards, and analytical models Troubleshoot and resolve data, integration, and reporting issues Build and optimise solutions using Power BI, Power Apps, and Power Automate Integrate and manage CRM data (including Salesforce) to support business processes Identify and implement automation and process improvement opportunities across workflows. Required Skills & Experience 3-5+ years' experience in data science, analytics, data engineering, or automation roles Strong proficiency in Python Hands-on experience with SQL and Snowflake Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate) Experience working with CRM data (Salesforce preferred) Solid understanding of data modelling, analytics, and data quality principles Degree in Computer Science, Engineering, Data Science, or related field (preferred) Preferred / Bonus Skills Exposure to machine learning or advanced analytics Experience with cloud data platforms If you're a data-driven professional looking to contribute within a cutting-edge engineering environment, apply now or reach out for more details! This vacancy is being advertised by Belcan
Jun 13, 2026
Contractor
Data Scientist - Database Analyst/Programmer II Larne, Northern Ireland (On-Site) Location: Larne (On-site) Contract: 12 months (Inside IR35) Hours: 37.5 hours/week (Flexible start/finish - typically 8:00am-4:00pm) We're currently looking for a talented Data Scientist / Database Analyst Programmer to join a leading engineering organisation based in Larne, Northern Ireland. Role Overview This is a hands-on role focused on data engineering, analytics, and automation, supporting key initiatives within a complex engineering environment. You'll play a vital part in building data pipelines, delivering analytical insights, and enabling data-driven decision-making across the business. Key Responsibilities Develop and maintain robust ETL/ELT data pipelines using Python, SQL, and Snowflake Cleanse, transform, and validate large datasets to ensure data accuracy and integrity Manage scheduled data loads and perform ongoing data quality checks Support and contribute to data governance, standards, and documentation Deliver high-quality, curated datasets for reporting and business analysis Support development of KPIs, dashboards, and analytical models Troubleshoot and resolve data, integration, and reporting issues Build and optimise solutions using Power BI, Power Apps, and Power Automate Integrate and manage CRM data (including Salesforce) to support business processes Identify and implement automation and process improvement opportunities across workflows. Required Skills & Experience 3-5+ years' experience in data science, analytics, data engineering, or automation roles Strong proficiency in Python Hands-on experience with SQL and Snowflake Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate) Experience working with CRM data (Salesforce preferred) Solid understanding of data modelling, analytics, and data quality principles Degree in Computer Science, Engineering, Data Science, or related field (preferred) Preferred / Bonus Skills Exposure to machine learning or advanced analytics Experience with cloud data platforms If you're a data-driven professional looking to contribute within a cutting-edge engineering environment, apply now or reach out for more details! This vacancy is being advertised by Belcan
Community Business Officer (Trading) Contract: Permanent Hours: Full-time Location: Office based, Woodstock, Oxfordshire Salary: £27,976 £36,328 per annum Plunkett UK is looking for a Community Business Officer (Trading) to support a network of community-owned businesses across the UK. About Us Plunkett UK, the operational name for Plunkett Foundation, is a national charity supporting people in rural areas to set up and run successful businesses in community ownership. We do this to achieve our UK-wide vision for resilient, thriving and inclusive rural communities. About the Role In this proactive, people-focused role, you ll work closely with established community businesses to strengthen their operations, improve sustainability, and maximise social impact. You ll provide direct support, coordinate access to specialist advice, and build strong relationships to understand each group s needs and challenges. You ll also support membership engagement, contribute to events and communications, and maintain accurate data to ensure high-quality support across our network. Working as part of a collaborative team, you ll help deliver a responsive and effective service to community businesses. This role is ideal for someone organised, empathetic and confident communicating with a wide range of people, with a strong interest in community business and rural communities. The successful candidate should have the following knowledge, experience, skills and attributes: Relationship focused : you enjoy working with people and are confident building positive, professional relationships. Customer centred: you have experience working with the public and take pride in providing a helpful, friendly service. Empathetic and patient: you take time to understand the situations and needs of the people you work with, responding with care and without rushing. Proactive and confident : you take initiative, approach tasks positively, and are comfortable acting independently within your role. You're confident engaging with others, raising issues when needed, and following things through to completion. Communicative : you're a confident and clear communicator, comfortable managing multiple interactions by phone, email, video call and in person. You adapt your tone and approach to suit different people and situations. Community minded: you bring an interest in community business and an understanding of community business models and the challenges facing rural communities. Tech comfortable: you have a good working knowledge of Microsoft Office and are confident using everyday digital tools to stay organised. Experience of using CRM systems particularly Salesforce is an advantage, and you're comfortable keeping accurate records and information up to date. Problem solving: you're practical and solution focused, able to think issues through, handle queries calmly, and find effective responses when challenges arise. Organised and adaptable: you are able to prioritise your workload effectively, managing competing demands on your time without losing focus or quality. Join Plunkett UK and be part of a national charity supporting resilient, thriving and inclusive rural communities. Closing date for applications: 5pm on Friday 3 July 2026 Please submit your final application at your earliest convenience to avoid disappointment. Interview date: During week commencing 13 July 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond protected characteristics to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve. No agencies please.
Jun 13, 2026
Full time
Community Business Officer (Trading) Contract: Permanent Hours: Full-time Location: Office based, Woodstock, Oxfordshire Salary: £27,976 £36,328 per annum Plunkett UK is looking for a Community Business Officer (Trading) to support a network of community-owned businesses across the UK. About Us Plunkett UK, the operational name for Plunkett Foundation, is a national charity supporting people in rural areas to set up and run successful businesses in community ownership. We do this to achieve our UK-wide vision for resilient, thriving and inclusive rural communities. About the Role In this proactive, people-focused role, you ll work closely with established community businesses to strengthen their operations, improve sustainability, and maximise social impact. You ll provide direct support, coordinate access to specialist advice, and build strong relationships to understand each group s needs and challenges. You ll also support membership engagement, contribute to events and communications, and maintain accurate data to ensure high-quality support across our network. Working as part of a collaborative team, you ll help deliver a responsive and effective service to community businesses. This role is ideal for someone organised, empathetic and confident communicating with a wide range of people, with a strong interest in community business and rural communities. The successful candidate should have the following knowledge, experience, skills and attributes: Relationship focused : you enjoy working with people and are confident building positive, professional relationships. Customer centred: you have experience working with the public and take pride in providing a helpful, friendly service. Empathetic and patient: you take time to understand the situations and needs of the people you work with, responding with care and without rushing. Proactive and confident : you take initiative, approach tasks positively, and are comfortable acting independently within your role. You're confident engaging with others, raising issues when needed, and following things through to completion. Communicative : you're a confident and clear communicator, comfortable managing multiple interactions by phone, email, video call and in person. You adapt your tone and approach to suit different people and situations. Community minded: you bring an interest in community business and an understanding of community business models and the challenges facing rural communities. Tech comfortable: you have a good working knowledge of Microsoft Office and are confident using everyday digital tools to stay organised. Experience of using CRM systems particularly Salesforce is an advantage, and you're comfortable keeping accurate records and information up to date. Problem solving: you're practical and solution focused, able to think issues through, handle queries calmly, and find effective responses when challenges arise. Organised and adaptable: you are able to prioritise your workload effectively, managing competing demands on your time without losing focus or quality. Join Plunkett UK and be part of a national charity supporting resilient, thriving and inclusive rural communities. Closing date for applications: 5pm on Friday 3 July 2026 Please submit your final application at your earliest convenience to avoid disappointment. Interview date: During week commencing 13 July 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond protected characteristics to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve. No agencies please.
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to take on a pivotal role in a transformative journey? Our client, a leader in the media industry, is seeking an experienced Enterprise Architect to support a large-scale retail media transformation program. If you're passionate about defining technology architecture and integration strategies within a dynamic ecosystem, we want to hear from you! Role: Enterprise Architect Duration: 16 Weeks (40 - 50 days engagement from July 1st) Location: London (on site) Rate: 900 - 1100 per day (Outside ir35) Why Join Us? Impactful Work: Play a crucial role in shaping the future of retail media. Flexible Engagement: Work within a structured timeframe that allows you to balance other commitments. Collaboration at Its Best: Engage with cross-functional teams and stakeholders to drive innovation. Key Responsibilities: As our Enterprise Architect, you will: Define future-state enterprise and integration architecture. Assess and map current-state systems, integrations, and dependencies. Design workflow orchestration and automation approaches. Develop architecture blueprints covering CRM, media, finance, inventory, reporting, and operational systems. Define integration principles and API/data flow strategies. Support the creation of scalable and compliant platform architecture. Collaborate with process, data, and operating model workstreams. Identify technology risks, constraints, and implementation considerations. Align recommendations with future roadmap initiatives, including the Nova roadmap. What You Bring: Required Experience: Significant experience in enterprise architecture and systems integration. Strong understanding of martech/adtech ecosystems. Experience integrating platforms such as Salesforce, workflow tools, reporting systems, and operational platforms. Proven ability to design scalable enterprise operating environments. Strong stakeholder engagement and workshop facilitation capability. Experience operating within transformation or consulting-led programs. Preferred Experience: Retail media or media operations experience. Familiarity with Salesforce, Kevel, Jira, (url removed), Unica, or similar ecosystems. Exposure to workflow automation and data orchestration platforms. Background in retail, media, advertising, or customer data environments. Ready to Make an Impact? If you're excited about leading the charge in a retail media transformation, we encourage you to apply! Your expertise can help us create a scalable, automated, and data-driven operating model that champions a unified workflow and a single source of truth across the retail media lifecycle. How to Apply: Submit your resume and answer the screening questions. Join us in shaping the future of retail media -apply today! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 13, 2026
Contractor
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to take on a pivotal role in a transformative journey? Our client, a leader in the media industry, is seeking an experienced Enterprise Architect to support a large-scale retail media transformation program. If you're passionate about defining technology architecture and integration strategies within a dynamic ecosystem, we want to hear from you! Role: Enterprise Architect Duration: 16 Weeks (40 - 50 days engagement from July 1st) Location: London (on site) Rate: 900 - 1100 per day (Outside ir35) Why Join Us? Impactful Work: Play a crucial role in shaping the future of retail media. Flexible Engagement: Work within a structured timeframe that allows you to balance other commitments. Collaboration at Its Best: Engage with cross-functional teams and stakeholders to drive innovation. Key Responsibilities: As our Enterprise Architect, you will: Define future-state enterprise and integration architecture. Assess and map current-state systems, integrations, and dependencies. Design workflow orchestration and automation approaches. Develop architecture blueprints covering CRM, media, finance, inventory, reporting, and operational systems. Define integration principles and API/data flow strategies. Support the creation of scalable and compliant platform architecture. Collaborate with process, data, and operating model workstreams. Identify technology risks, constraints, and implementation considerations. Align recommendations with future roadmap initiatives, including the Nova roadmap. What You Bring: Required Experience: Significant experience in enterprise architecture and systems integration. Strong understanding of martech/adtech ecosystems. Experience integrating platforms such as Salesforce, workflow tools, reporting systems, and operational platforms. Proven ability to design scalable enterprise operating environments. Strong stakeholder engagement and workshop facilitation capability. Experience operating within transformation or consulting-led programs. Preferred Experience: Retail media or media operations experience. Familiarity with Salesforce, Kevel, Jira, (url removed), Unica, or similar ecosystems. Exposure to workflow automation and data orchestration platforms. Background in retail, media, advertising, or customer data environments. Ready to Make an Impact? If you're excited about leading the charge in a retail media transformation, we encourage you to apply! Your expertise can help us create a scalable, automated, and data-driven operating model that champions a unified workflow and a single source of truth across the retail media lifecycle. How to Apply: Submit your resume and answer the screening questions. Join us in shaping the future of retail media -apply today! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
Jun 12, 2026
Full time
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview). YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making. In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms. With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole. Key responsibilities: Insights, analytics and reporting Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency Data systems and processes Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial. You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them. CLOSING DATE: Tuesday 23 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.
Jun 12, 2026
Full time
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview). YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making. In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms. With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole. Key responsibilities: Insights, analytics and reporting Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency Data systems and processes Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial. You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them. CLOSING DATE: Tuesday 23 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. What You'll Bring 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jun 12, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. What You'll Bring 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are hiring a Head of Majors, Customer Success to lead our most strategically important pharma client relationships. The Majors segment represents the highest concentration of ARR in our healthcare portfolio and the accounts where commercial, scientific and political complexity is greatest. This is a high-visibility leadership role with direct exposure to the CRO, CEO and our Top 75 client base. You will own the strategy, performance and team that protects and grows our flagship pharma accounts. You will be accountable for retention, expansion, executive sponsorship, and the design and delivery of a best-in-class customer journey for clients whose decisions shape global pharma R&D and commercial portfolios. What you ll be doing Commercial and Portfolio Leadership Own renewal rate targets across the Majors portfolio, with full accountability for the renewal pipeline and at-risk book. Partner with Sales and Commercial Operations to identify and convert white-space expansion opportunities across our healthcare product suite. Lead executive-level account planning, QBRs and steering committees with C-suite and senior R&D, commercial and CI stakeholders inside global pharma. Team and Capability Building Lead, coach and develop a team of Senior CSMs and CSMs covering Top 75 and other strategic accounts; raise the bar on pharma domain expertise and consultative engagement. Embed the CS competency framework, leaderboard and bonus model (VRR, Volume Renewal Rate and LOR-based) across the Majors team to drive performance and accountability. Customer Journey and Programmes Define and deliver a best-in-class customer journey for the Majors segment, from onboarding through value realisation, advocacy and renewal. Lead execution of strategic programmes including re-onboarding sprints, churn defence and Voice of Customer initiatives within the Majors book. Cross-Functional and Strategic Influence Act as the senior voice of the Majors customer inside GlobalData Healthcare, feeding insight into Product, Analyst, Marketing and Consulting leadership. Partner with the Head of Global CS to shape the 2 3 year CS vision in the context of AI disruption in pharma intelligence. Tooling and Operating Discipline Operate to a high standard of CS hygiene across Planhat, Salesforce, Gong and Highspot to ensure account health, risk signals and engagement data are accurate and actionable. Use data and analytics to forecast renewals, prioritise interventions and report performance with clarity and credibility at board level. What we re looking for Essential Experience in pharmaceutical, life sciences, medical devices industry Significant senior leadership experience in Customer Success, Account Management or Strategic Accounts within a B2B SaaS, data, analytics or consulting business serving the pharmaceutical industry. Domain knowledge of the global pharma sector including R&D, clinical development, commercial strategy, market access and competitive intelligence with credibility in front of senior pharma stakeholders. Demonstrable track record of owning multi-million-pound/dollar ARR portfolios, delivering against NRR, GRR and churn targets in complex, multi-stakeholder enterprise accounts. Proven success leading, scaling and developing CS teams, including hiring, performance management and embedding competency and incentive frameworks. Strong commercial acumen with the ability to translate client outcomes into renewal and expansion revenue, and to build board-ready narratives supported by data. Excellent executive communication skills, comfortable presenting to and influencing C-suite stakeholders both internally and across global pharma clients. Experience operating within or leading transformation programmes (target operating models, segmentation redesign, churn programmes, customer journey redesign). Right to work in the UK and ability to work from our London office on a hybrid basis. Desirable Exposure to AI-driven product evolution and its implications for CS operating models in information services. Network across global top-25 pharma, biotech and CRO organisations. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jun 12, 2026
Full time
Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are hiring a Head of Majors, Customer Success to lead our most strategically important pharma client relationships. The Majors segment represents the highest concentration of ARR in our healthcare portfolio and the accounts where commercial, scientific and political complexity is greatest. This is a high-visibility leadership role with direct exposure to the CRO, CEO and our Top 75 client base. You will own the strategy, performance and team that protects and grows our flagship pharma accounts. You will be accountable for retention, expansion, executive sponsorship, and the design and delivery of a best-in-class customer journey for clients whose decisions shape global pharma R&D and commercial portfolios. What you ll be doing Commercial and Portfolio Leadership Own renewal rate targets across the Majors portfolio, with full accountability for the renewal pipeline and at-risk book. Partner with Sales and Commercial Operations to identify and convert white-space expansion opportunities across our healthcare product suite. Lead executive-level account planning, QBRs and steering committees with C-suite and senior R&D, commercial and CI stakeholders inside global pharma. Team and Capability Building Lead, coach and develop a team of Senior CSMs and CSMs covering Top 75 and other strategic accounts; raise the bar on pharma domain expertise and consultative engagement. Embed the CS competency framework, leaderboard and bonus model (VRR, Volume Renewal Rate and LOR-based) across the Majors team to drive performance and accountability. Customer Journey and Programmes Define and deliver a best-in-class customer journey for the Majors segment, from onboarding through value realisation, advocacy and renewal. Lead execution of strategic programmes including re-onboarding sprints, churn defence and Voice of Customer initiatives within the Majors book. Cross-Functional and Strategic Influence Act as the senior voice of the Majors customer inside GlobalData Healthcare, feeding insight into Product, Analyst, Marketing and Consulting leadership. Partner with the Head of Global CS to shape the 2 3 year CS vision in the context of AI disruption in pharma intelligence. Tooling and Operating Discipline Operate to a high standard of CS hygiene across Planhat, Salesforce, Gong and Highspot to ensure account health, risk signals and engagement data are accurate and actionable. Use data and analytics to forecast renewals, prioritise interventions and report performance with clarity and credibility at board level. What we re looking for Essential Experience in pharmaceutical, life sciences, medical devices industry Significant senior leadership experience in Customer Success, Account Management or Strategic Accounts within a B2B SaaS, data, analytics or consulting business serving the pharmaceutical industry. Domain knowledge of the global pharma sector including R&D, clinical development, commercial strategy, market access and competitive intelligence with credibility in front of senior pharma stakeholders. Demonstrable track record of owning multi-million-pound/dollar ARR portfolios, delivering against NRR, GRR and churn targets in complex, multi-stakeholder enterprise accounts. Proven success leading, scaling and developing CS teams, including hiring, performance management and embedding competency and incentive frameworks. Strong commercial acumen with the ability to translate client outcomes into renewal and expansion revenue, and to build board-ready narratives supported by data. Excellent executive communication skills, comfortable presenting to and influencing C-suite stakeholders both internally and across global pharma clients. Experience operating within or leading transformation programmes (target operating models, segmentation redesign, churn programmes, customer journey redesign). Right to work in the UK and ability to work from our London office on a hybrid basis. Desirable Exposure to AI-driven product evolution and its implications for CS operating models in information services. Network across global top-25 pharma, biotech and CRO organisations. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Salesforce Architect - Functional - Banking A leading UK bank is seeking an experienced Salesforce Functional Architect to support a major digital transformation programme. You will own the end-to-end functional design of Salesforce solutions across Financial Services Cloud, OmniStudio and Experience Cloud , translating complex business and regulatory requirements into scalable, secure and user-focused platform designs. Key Responsibilities Own and evolve the Salesforce functional architecture blueprint Translate business requirements into end-to-end functional designs Define business processes, user journeys, data models and platform behaviours Advise on the appropriate use of Salesforce out-of-the-box functionality, configuration and customisation Design solutions across Financial Services Cloud, OmniStudio and Experience Cloud Partner with Business Analysts to improve user stories, acceptance criteria and traceability Work with Product Owners to support prioritisation and delivery decisions Collaborate with Technical Architects to ensure functional designs are technically viable Lead workshops with senior business, technology, risk and compliance stakeholders Maintain functional design artefacts and ensure alignment with Salesforce best practice Support agile delivery through backlog refinement, sprint planning and story readiness Essential Experience Significant Salesforce delivery experience as a Functional Architect, Solution Architect or Senior Salesforce Functional Consultant Strong hands-on experience with Salesforce Financial Services Cloud Detailed understanding of the FSC data model, including Financial Accounts, Contacts, Households, Relationship Groups and Referrals Experience delivering FSC use cases such as customer onboarding, customer 360, case management, wealth management or asset management Practical experience with Salesforce OmniStudio/Salesforce Industries , including: OmniScripts FlexCards DataRaptors Integration Procedures Strong Salesforce Lightning, Flows, security model and configuration experience Experience delivering Salesforce solutions within banking or regulated financial services Strong requirements engineering, process mapping and functional design capability Experience writing and validating user stories and acceptance criteria Confident workshop facilitation and senior stakeholder engagement skills Experience working in agile teams using Azure DevOps or Jira Highly Desirable Experience designing Experience Cloud portals Knowledge of SAML, OIDC and customer authentication patterns Understanding of Salesforce DevOps and release management Experience contributing to a Salesforce Centre of Excellence or Community of Practice End-to-end financial services customer onboarding experience Wealth or asset management Salesforce implementation experience Preferred Certifications Salesforce Service Cloud Consultant Salesforce Sales Cloud Consultant Salesforce Financial Services Cloud Accreditation Salesforce Functional Architect Architecture OmniStudio FSC Financial Services Cloud Experience Cloud Solution Architect Senior Salesforce Functional Consultant Bank Banking Finance Financial Services
Jun 12, 2026
Contractor
Salesforce Architect - Functional - Banking A leading UK bank is seeking an experienced Salesforce Functional Architect to support a major digital transformation programme. You will own the end-to-end functional design of Salesforce solutions across Financial Services Cloud, OmniStudio and Experience Cloud , translating complex business and regulatory requirements into scalable, secure and user-focused platform designs. Key Responsibilities Own and evolve the Salesforce functional architecture blueprint Translate business requirements into end-to-end functional designs Define business processes, user journeys, data models and platform behaviours Advise on the appropriate use of Salesforce out-of-the-box functionality, configuration and customisation Design solutions across Financial Services Cloud, OmniStudio and Experience Cloud Partner with Business Analysts to improve user stories, acceptance criteria and traceability Work with Product Owners to support prioritisation and delivery decisions Collaborate with Technical Architects to ensure functional designs are technically viable Lead workshops with senior business, technology, risk and compliance stakeholders Maintain functional design artefacts and ensure alignment with Salesforce best practice Support agile delivery through backlog refinement, sprint planning and story readiness Essential Experience Significant Salesforce delivery experience as a Functional Architect, Solution Architect or Senior Salesforce Functional Consultant Strong hands-on experience with Salesforce Financial Services Cloud Detailed understanding of the FSC data model, including Financial Accounts, Contacts, Households, Relationship Groups and Referrals Experience delivering FSC use cases such as customer onboarding, customer 360, case management, wealth management or asset management Practical experience with Salesforce OmniStudio/Salesforce Industries , including: OmniScripts FlexCards DataRaptors Integration Procedures Strong Salesforce Lightning, Flows, security model and configuration experience Experience delivering Salesforce solutions within banking or regulated financial services Strong requirements engineering, process mapping and functional design capability Experience writing and validating user stories and acceptance criteria Confident workshop facilitation and senior stakeholder engagement skills Experience working in agile teams using Azure DevOps or Jira Highly Desirable Experience designing Experience Cloud portals Knowledge of SAML, OIDC and customer authentication patterns Understanding of Salesforce DevOps and release management Experience contributing to a Salesforce Centre of Excellence or Community of Practice End-to-end financial services customer onboarding experience Wealth or asset management Salesforce implementation experience Preferred Certifications Salesforce Service Cloud Consultant Salesforce Sales Cloud Consultant Salesforce Financial Services Cloud Accreditation Salesforce Functional Architect Architecture OmniStudio FSC Financial Services Cloud Experience Cloud Solution Architect Senior Salesforce Functional Consultant Bank Banking Finance Financial Services
Location Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme. We are also delivering cost- effective property services such as asset management, lifecycle replacement and workplace services. Innovation and progress underpin our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. Our four core values are at the heart of everything we do. They shape our culture and guide how we work, lead and grow together: Striving for excellence - We always aim to deliver great results Empowering through respect - We insist on fair treatment for all, always Acting with integrity - We consistently do the right thing Succeeding together - We rely on each other to achieve success The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. Job description Are you a visionary Business Analyst who thrives on delivering transformational digital services? Join our Digital Service Transformation Team and spearhead the rollout of end to end ServiceNow capabilities spanning HR Service Delivery (HRSD), Customer Service Management (CSM), IT Service Management (ITSM), IT Operations Management (ITOM), Business Continuity Management (BCM), Governance, Risk & Compliance (GRC), Software Asset Management (SAM), and Strategic Portfolio Management (SPM). You will also harness ServiceNow's built-in Generative AI, Agentic AI and mobile app frameworks to deliver intuitive, intelligent self service experiences. Working in a fast paced, high stakes environment, you will integrate ServiceNow with enterprise systems like Planon IWMS, Salesforce CRM, and Microsoft 365/Azure, driving seamless data flows and optimised processes. Your efforts will directly impact how civil servants and citizens access services enhancing efficiency, responsiveness, and transparency across the department. As a Business Analyst specialising in ServiceNow, you will lead the discovery, design and implementation of the following modules: Human Resources Service Delivery (HRSD) Customer Service Management (CSM) IT Service Management (ITSM) Configuration Management Database (CMDB) Common Service Data Model (CSDM) IT Operations Management (ITOM) Business Continuity Management (BCM) Governance, Risk & Compliance (GRC) Software Asset Management (SAM) Strategic Portfolio Management (SPM) ServiceNow Mobile App ServiceNow AI (Gen AI & Agentic AI) ServiceNow Integrations - Pilgrim (Planon) IWMS, Salesforce, Microsoft and other systems Business Analysis Elicit, capture, and document business requirements from diverse stakeholders both internal and external clients and customers. Produce key artefacts including: Business Requirements Documents (BRDs) with functional and non-functional requirements End-to-end process maps and data flow diagrams User personas and user journey maps Use cases and detailed user stories with acceptance criteria Requirements traceability matrix Analyse and prioritise requirements for ServiceNow modules (HRSD, CSM, ITSM, ITOM, BCM, GRC, SAM, SPM) and ensure alignment with business objectives. Business Process Improvement Create as-is and to-be process maps for workflows to be automated in ServiceNow. Identify opportunities for process optimisation, automation, and self-service enablement. Recommend improvements that leverage ServiceNow GenAI and mobile applications to enhance user experience and service efficiency. Requirements Definition & Management Define, manage, and validate requirements throughout the project lifecycle. Maintain clear requirements traceability from business needs through to delivered features and test scenarios. Support scope management and ensure alignment between business priorities, technical delivery, and compliance requirements. Change Implementation Planning & Management Contribute to the planning and execution of ServiceNow rollouts and upgrades. Support implementation of integrations with enterprise platforms (Planon, Salesforce, Microsoft 365/Azure). Participate in release planning, roadmap discussions, and adoption strategies to ensure smooth transitions and minimal business disruption. Stakeholder Relationship Management Build strong relationships with internal and external stakeholders, acting as the key bridge between business teams and technical developers. Facilitate workshops, demonstrations, and playback sessions to validate requirements and showcase progress. Ensure that stakeholder needs are communicated clearly and reflected in delivered solutions. Organisational Change Management Support change impact assessments for new ServiceNow features, GenAI enhancements, and mobile app rollouts. Develop communication materials, training content, and guidance to drive adoption of new processes and tools. Champion a user-centred approach, ensuring accessibility and inclusion in service design. Testing Define and document test scenarios, test cases, and UAT scripts linked directly to requirements. Coordinate UAT sessions with business stakeholders to validate functionality, usability, and data quality. Support defect triage and ensure that delivered solutions meet business and compliance needs. Person specification Essential criteria: ServiceNow Expertise: Experience as a Business Analyst or Functional Consultant leading multi module ServiceNow implementations (HRSD, CSM, ITSM, ITOM, BCM, GRC, SAM, SPM). Proven track record integrating ServiceNow with external platforms (Planon, Salesforce, Microsoft 365/Azure) in a regulated environment. Analytical & Communication Skills: Exceptional ability to translate complex technical concepts into compelling narratives for stakeholders at all levels. Strong facilitation skills leading collaborative design sessions, de risking through early prototyping, and guiding user acceptance testing. Proven experience creating and maintaining core BA artefacts (BRD, process maps, user personas, RTM, test cases). UK Government Background (Preferred): Familiarity with UK government standards such as Service Standard, Service Manual, Service Assessment, GDPR / DPIA, Cyber Assessment Framework (CAF), and digital accessibility (WCAG) requirements. Technical Aptitude: Proficient in process mapping tools (Visio, Lucidchart) and agile project management (Jira, Azure DevOps). Understanding of ServiceNow scripting (Business Rules, Client Scripts, UI Policies) to collaborate effectively with development teams. Comfortable working within Agile/Scrum ceremonies backlog grooming, sprint planning, retrospectives.
Jun 12, 2026
Full time
Location Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme. We are also delivering cost- effective property services such as asset management, lifecycle replacement and workplace services. Innovation and progress underpin our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. Our four core values are at the heart of everything we do. They shape our culture and guide how we work, lead and grow together: Striving for excellence - We always aim to deliver great results Empowering through respect - We insist on fair treatment for all, always Acting with integrity - We consistently do the right thing Succeeding together - We rely on each other to achieve success The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. Job description Are you a visionary Business Analyst who thrives on delivering transformational digital services? Join our Digital Service Transformation Team and spearhead the rollout of end to end ServiceNow capabilities spanning HR Service Delivery (HRSD), Customer Service Management (CSM), IT Service Management (ITSM), IT Operations Management (ITOM), Business Continuity Management (BCM), Governance, Risk & Compliance (GRC), Software Asset Management (SAM), and Strategic Portfolio Management (SPM). You will also harness ServiceNow's built-in Generative AI, Agentic AI and mobile app frameworks to deliver intuitive, intelligent self service experiences. Working in a fast paced, high stakes environment, you will integrate ServiceNow with enterprise systems like Planon IWMS, Salesforce CRM, and Microsoft 365/Azure, driving seamless data flows and optimised processes. Your efforts will directly impact how civil servants and citizens access services enhancing efficiency, responsiveness, and transparency across the department. As a Business Analyst specialising in ServiceNow, you will lead the discovery, design and implementation of the following modules: Human Resources Service Delivery (HRSD) Customer Service Management (CSM) IT Service Management (ITSM) Configuration Management Database (CMDB) Common Service Data Model (CSDM) IT Operations Management (ITOM) Business Continuity Management (BCM) Governance, Risk & Compliance (GRC) Software Asset Management (SAM) Strategic Portfolio Management (SPM) ServiceNow Mobile App ServiceNow AI (Gen AI & Agentic AI) ServiceNow Integrations - Pilgrim (Planon) IWMS, Salesforce, Microsoft and other systems Business Analysis Elicit, capture, and document business requirements from diverse stakeholders both internal and external clients and customers. Produce key artefacts including: Business Requirements Documents (BRDs) with functional and non-functional requirements End-to-end process maps and data flow diagrams User personas and user journey maps Use cases and detailed user stories with acceptance criteria Requirements traceability matrix Analyse and prioritise requirements for ServiceNow modules (HRSD, CSM, ITSM, ITOM, BCM, GRC, SAM, SPM) and ensure alignment with business objectives. Business Process Improvement Create as-is and to-be process maps for workflows to be automated in ServiceNow. Identify opportunities for process optimisation, automation, and self-service enablement. Recommend improvements that leverage ServiceNow GenAI and mobile applications to enhance user experience and service efficiency. Requirements Definition & Management Define, manage, and validate requirements throughout the project lifecycle. Maintain clear requirements traceability from business needs through to delivered features and test scenarios. Support scope management and ensure alignment between business priorities, technical delivery, and compliance requirements. Change Implementation Planning & Management Contribute to the planning and execution of ServiceNow rollouts and upgrades. Support implementation of integrations with enterprise platforms (Planon, Salesforce, Microsoft 365/Azure). Participate in release planning, roadmap discussions, and adoption strategies to ensure smooth transitions and minimal business disruption. Stakeholder Relationship Management Build strong relationships with internal and external stakeholders, acting as the key bridge between business teams and technical developers. Facilitate workshops, demonstrations, and playback sessions to validate requirements and showcase progress. Ensure that stakeholder needs are communicated clearly and reflected in delivered solutions. Organisational Change Management Support change impact assessments for new ServiceNow features, GenAI enhancements, and mobile app rollouts. Develop communication materials, training content, and guidance to drive adoption of new processes and tools. Champion a user-centred approach, ensuring accessibility and inclusion in service design. Testing Define and document test scenarios, test cases, and UAT scripts linked directly to requirements. Coordinate UAT sessions with business stakeholders to validate functionality, usability, and data quality. Support defect triage and ensure that delivered solutions meet business and compliance needs. Person specification Essential criteria: ServiceNow Expertise: Experience as a Business Analyst or Functional Consultant leading multi module ServiceNow implementations (HRSD, CSM, ITSM, ITOM, BCM, GRC, SAM, SPM). Proven track record integrating ServiceNow with external platforms (Planon, Salesforce, Microsoft 365/Azure) in a regulated environment. Analytical & Communication Skills: Exceptional ability to translate complex technical concepts into compelling narratives for stakeholders at all levels. Strong facilitation skills leading collaborative design sessions, de risking through early prototyping, and guiding user acceptance testing. Proven experience creating and maintaining core BA artefacts (BRD, process maps, user personas, RTM, test cases). UK Government Background (Preferred): Familiarity with UK government standards such as Service Standard, Service Manual, Service Assessment, GDPR / DPIA, Cyber Assessment Framework (CAF), and digital accessibility (WCAG) requirements. Technical Aptitude: Proficient in process mapping tools (Visio, Lucidchart) and agile project management (Jira, Azure DevOps). Understanding of ServiceNow scripting (Business Rules, Client Scripts, UI Policies) to collaborate effectively with development teams. Comfortable working within Agile/Scrum ceremonies backlog grooming, sprint planning, retrospectives.
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Ofgem is working at the forefront of the transition to a greener, fairer energy system, supporting the development of new regulatory frameworks that protect consumers and enable innovation across rapidly evolving markets. We're looking for a Senior Technical Business Analyst to join our Heat Networks team and play a key role in designing and delivering the digital services that will underpin future regulation. We're offering a two-year fixed-term opportunity to work on a high-profile and business-critical programme that will shape how heat networks are regulated for the first time. This role sits at the heart of a major transformation, supporting the design and delivery of new digital capabilities that enable Ofgem to monitor, regulate and interact with the market effectively. This is an exciting role for someone who enjoys tackling complex problems, working across technical and non-technical teams, and translating business needs into effective digital solutions. You'll play a central role in analysing requirements, modelling business processes and helping deliver a user-centred regulatory service that meets Government Digital Service standards. Working within a specialist and fast-paced area of Ofgem, you'll support the development of a new digital platform that will enable activities such as authorisation, licensing, market monitoring and payments. You'll contribute to shaping how services are designed, built and improved, ensuring they are efficient, scalable and aligned with user needs. The role offers significant scope to influence the end-to-end delivery of digital services, from discovery through to live operations. You'll lead on business analysis activities including requirements gathering, stakeholder engagement, process modelling and continuous improvement, while also supporting ongoing service optimisation using live operational data and user feedback. We have a critical purpose to deliver a robust and effective regulatory framework for heat networks, ensuring the market works fairly for consumers while supporting the transition to a low-carbon future. Join us in helping build the systems, services and capabilities that will enable Ofgem to regulate this evolving sector with confidence and impact. Read on and find out more. Job description Key Responsibilities Strategic analysis, internal and external environment analysis, root cause analysis Business process modelling, analysing business needs, modelling system data Evaluating options, defining requirements, gap analysis and improving business processes Stakeholder analysis and management Requirements elicitation, workshopping, interviewing, prototyping Business case creation Delivery of user-centric business solutions with agile working Monitoring live service performance, analysing operational metrics, and managing the triage of defects to support ongoing service health. Leading Continuous Improvement (CI) activities by analysing user feedback to refine and optimise existing digital services. Key Outputs and Deliverables Well defined functional, non-functional, general and technical requirements User journeys and user stories with acceptance criteria "As-Is", "To-Be" business process models, GAP analysis Business cases to support technology related spending proposals Stakeholder management strategies. Prioritised CI backlogs and live service optimisation proposals. Person specification Essential Criteria Experience in business analysis within the software development lifecycle. You will have extensive experience in taking products through discovery, alpha and beta phases to live operations, focusing on user centric design, iterative development and continuous improvement to deliver high quality digital services (Lead Criteria) . User focus. You have experience in both user needs and desires of the user. You will have experience collaborating with user researchers and champion user research to focus on all users. Business Modelling. You have experience in modelling more advanced and complex situations across more than one business function or programme. Business improvement process. You have experience in analysing current services and processes and can identify and implement opportunities to optimise these. Stakeholder relationship management. You have experience in influencing stakeholders at the highest levels and manage relationships effectively. Experience working within an Agile environment in which you can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You are adept at balancing the delivery of new features within the management of live service defect resolution. Desirable Criteria Experience of working with Salesforce. Experience of Government Digital Service standards and assessments
Jun 12, 2026
Full time
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Ofgem is working at the forefront of the transition to a greener, fairer energy system, supporting the development of new regulatory frameworks that protect consumers and enable innovation across rapidly evolving markets. We're looking for a Senior Technical Business Analyst to join our Heat Networks team and play a key role in designing and delivering the digital services that will underpin future regulation. We're offering a two-year fixed-term opportunity to work on a high-profile and business-critical programme that will shape how heat networks are regulated for the first time. This role sits at the heart of a major transformation, supporting the design and delivery of new digital capabilities that enable Ofgem to monitor, regulate and interact with the market effectively. This is an exciting role for someone who enjoys tackling complex problems, working across technical and non-technical teams, and translating business needs into effective digital solutions. You'll play a central role in analysing requirements, modelling business processes and helping deliver a user-centred regulatory service that meets Government Digital Service standards. Working within a specialist and fast-paced area of Ofgem, you'll support the development of a new digital platform that will enable activities such as authorisation, licensing, market monitoring and payments. You'll contribute to shaping how services are designed, built and improved, ensuring they are efficient, scalable and aligned with user needs. The role offers significant scope to influence the end-to-end delivery of digital services, from discovery through to live operations. You'll lead on business analysis activities including requirements gathering, stakeholder engagement, process modelling and continuous improvement, while also supporting ongoing service optimisation using live operational data and user feedback. We have a critical purpose to deliver a robust and effective regulatory framework for heat networks, ensuring the market works fairly for consumers while supporting the transition to a low-carbon future. Join us in helping build the systems, services and capabilities that will enable Ofgem to regulate this evolving sector with confidence and impact. Read on and find out more. Job description Key Responsibilities Strategic analysis, internal and external environment analysis, root cause analysis Business process modelling, analysing business needs, modelling system data Evaluating options, defining requirements, gap analysis and improving business processes Stakeholder analysis and management Requirements elicitation, workshopping, interviewing, prototyping Business case creation Delivery of user-centric business solutions with agile working Monitoring live service performance, analysing operational metrics, and managing the triage of defects to support ongoing service health. Leading Continuous Improvement (CI) activities by analysing user feedback to refine and optimise existing digital services. Key Outputs and Deliverables Well defined functional, non-functional, general and technical requirements User journeys and user stories with acceptance criteria "As-Is", "To-Be" business process models, GAP analysis Business cases to support technology related spending proposals Stakeholder management strategies. Prioritised CI backlogs and live service optimisation proposals. Person specification Essential Criteria Experience in business analysis within the software development lifecycle. You will have extensive experience in taking products through discovery, alpha and beta phases to live operations, focusing on user centric design, iterative development and continuous improvement to deliver high quality digital services (Lead Criteria) . User focus. You have experience in both user needs and desires of the user. You will have experience collaborating with user researchers and champion user research to focus on all users. Business Modelling. You have experience in modelling more advanced and complex situations across more than one business function or programme. Business improvement process. You have experience in analysing current services and processes and can identify and implement opportunities to optimise these. Stakeholder relationship management. You have experience in influencing stakeholders at the highest levels and manage relationships effectively. Experience working within an Agile environment in which you can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You are adept at balancing the delivery of new features within the management of live service defect resolution. Desirable Criteria Experience of working with Salesforce. Experience of Government Digital Service standards and assessments
Customer Support Engineer Hours: Part time, 20 hours per week, Monday - Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. The employer operates in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose the organisation receive the most positive support possible. So, the CSE will play a key role in the product strategy, demonstrating a commitment to high retention of account holders. The role exists as the front line of customer technical support for users of the organisation's online offer, including the educator, club member, and online learning websites. The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of products and services, including cases from inboxes, phone calls, live chat, etc., via Salesforce, a Customer Relationship Management system ("CRM") Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota for answering the main phone line Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by the organisation's users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of the organisation's users Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology Any other reasonable duties assigned by the employer. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping the organisation live its EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of the organisation's work. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the employers expense; employment is dependent upon this. Closing: 10:00am, Tuesday 30th June 2026 (BST) Interviews will be held between 14th and 15th July 2026. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please.
Jun 12, 2026
Full time
Customer Support Engineer Hours: Part time, 20 hours per week, Monday - Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. The employer operates in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose the organisation receive the most positive support possible. So, the CSE will play a key role in the product strategy, demonstrating a commitment to high retention of account holders. The role exists as the front line of customer technical support for users of the organisation's online offer, including the educator, club member, and online learning websites. The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of products and services, including cases from inboxes, phone calls, live chat, etc., via Salesforce, a Customer Relationship Management system ("CRM") Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota for answering the main phone line Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by the organisation's users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of the organisation's users Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology Any other reasonable duties assigned by the employer. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping the organisation live its EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of the organisation's work. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the employers expense; employment is dependent upon this. Closing: 10:00am, Tuesday 30th June 2026 (BST) Interviews will be held between 14th and 15th July 2026. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please.
Salesforce Experience Cloud Web Lead- 60,000 (London) 56,000 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Experience Cloud Web Lead who will be designing, developing and delivering a Salesforce Experience Cloud based information hub for an exciting new project. What the Salesforce Experience Cloud Website Lead will be doing You will be working with the Head of Data Systems and AI to scope and design an online site before working with the technical teams for build and release. Scope and design the Salesforce experience site - Consulting with target audiences and stakeholders to ensure it meets their requirements Work with technical staff to build the platform and facilitate user testing with target audiences Create training materials (guides, short videos) for both internal staff and external users to encourage adoption Monitor site adoption, user behaviour, and engagement metrics to identify pain points and areas of success Manage the backlog of feature requests, bugs, and Salesforce seasonal release updates What the successful Salesforce Experience Cloud Web Lead will bring to the team You will have a strong understanding of Salesforce Experience Cloud in order to support the design and build, and strong project management skills in order to take the project from discovery to completion. Effective project management skills with the ability to prioritise and manage deadlines and work across multiple workstreams at the same time. Experience managing a database, website or online community via a Salesforce experience site. Salesforce Certified Administrator OR Salesforce Certified Experience Cloud Consultant certifications. Proficiency with Salesforce Flows, standard object architecture, sharing/visibility models, and Salesforce CMS. Basic knowledge of HTML/CSS for minor branding tweaks. Desirable = Knowledge of homelessness and/or supported housing Here's What You'll Get in Return Salary of up to 60,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Salesforce Experience Cloud Web Lead opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Jun 12, 2026
Full time
Salesforce Experience Cloud Web Lead- 60,000 (London) 56,000 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Experience Cloud Web Lead who will be designing, developing and delivering a Salesforce Experience Cloud based information hub for an exciting new project. What the Salesforce Experience Cloud Website Lead will be doing You will be working with the Head of Data Systems and AI to scope and design an online site before working with the technical teams for build and release. Scope and design the Salesforce experience site - Consulting with target audiences and stakeholders to ensure it meets their requirements Work with technical staff to build the platform and facilitate user testing with target audiences Create training materials (guides, short videos) for both internal staff and external users to encourage adoption Monitor site adoption, user behaviour, and engagement metrics to identify pain points and areas of success Manage the backlog of feature requests, bugs, and Salesforce seasonal release updates What the successful Salesforce Experience Cloud Web Lead will bring to the team You will have a strong understanding of Salesforce Experience Cloud in order to support the design and build, and strong project management skills in order to take the project from discovery to completion. Effective project management skills with the ability to prioritise and manage deadlines and work across multiple workstreams at the same time. Experience managing a database, website or online community via a Salesforce experience site. Salesforce Certified Administrator OR Salesforce Certified Experience Cloud Consultant certifications. Proficiency with Salesforce Flows, standard object architecture, sharing/visibility models, and Salesforce CMS. Basic knowledge of HTML/CSS for minor branding tweaks. Desirable = Knowledge of homelessness and/or supported housing Here's What You'll Get in Return Salary of up to 60,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Salesforce Experience Cloud Web Lead opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Senior BI Engineer - 8 Month FTC £65,000 Remote We are looking for a Senior BI Engineer to join a global technology business on an 8-month fixed-term contract. You will design and develop scalable BI solutions, data models, dashboards, and reporting frameworks that turn complex data into clear business insights. Key responsibilities include: Building automated ETL/ELT pipelines and data models Creating dashboards and reports for senior leaders and business users Improving data quality, documentation, and governance Optimising SQL queries and dashboard performance Working with stakeholders to define KPIs and technical requirements Supporting junior engineers with code reviews and BI best practice Skills and experience: 5+ years' experience in BI, data engineering, analytics engineering, or technical analytics Strong SQL skills, including joins, window functions, and performance tuning Experience with Databricks, Snowflake, or BigQuery Strong data modelling experience, ideally with dbt Experience with BI tools such as Omni, Power BI, Tableau, Looker, or Sigma Strong stakeholder management and communication skills Experience with Git, CI/CD, Agile, Salesforce, remote working, or global teams would be beneficial.
Jun 11, 2026
Contractor
Senior BI Engineer - 8 Month FTC £65,000 Remote We are looking for a Senior BI Engineer to join a global technology business on an 8-month fixed-term contract. You will design and develop scalable BI solutions, data models, dashboards, and reporting frameworks that turn complex data into clear business insights. Key responsibilities include: Building automated ETL/ELT pipelines and data models Creating dashboards and reports for senior leaders and business users Improving data quality, documentation, and governance Optimising SQL queries and dashboard performance Working with stakeholders to define KPIs and technical requirements Supporting junior engineers with code reviews and BI best practice Skills and experience: 5+ years' experience in BI, data engineering, analytics engineering, or technical analytics Strong SQL skills, including joins, window functions, and performance tuning Experience with Databricks, Snowflake, or BigQuery Strong data modelling experience, ideally with dbt Experience with BI tools such as Omni, Power BI, Tableau, Looker, or Sigma Strong stakeholder management and communication skills Experience with Git, CI/CD, Agile, Salesforce, remote working, or global teams would be beneficial.
EMEA Marketing Manager - Contract Hire - Looking to hire ASAP Start Date: ASAP Duration: 6 months with a view to extend Location: London, Kings Cross - 3 days in office, 2 days remote working Rate: £370 - £450 per day, on a PAYE Model - 15% additional bonus Summary: We are looking for a driven, detail-oriented EMEA Marketing Manager to plan, curate and deliver field marketing programmes that drive enterprise adoption and growth of Meta's business messaging solutions (WhatsApp, Messenger, Instagram Direct) across the UK and EMEA. In this role, you will own planning and delivery of flagship and regional events, multi-channel campaigns, speaker programmes, and narrative-led content that positions Meta as the leader in business messaging. You will work in close partnership with enterprise sales and cross-functional teams, turning strategic direction into tangible in-market impact. The ideal candidate is a resourceful, hands-on planner who thrives managing complex, multi-stakeholder programmes in a fast-paced environment and is energised by bringing ambitious marketing moments to life. Responsibilities: Own end to end planning and execution for regional and global business messaging moments -curating agendas and content, managing speaker programmes, overseeing client invitation strategy, managing logistics or directing execution teams, and driving post-event activation. Execute integrated marketing campaigns that deliver impact across the full marketing ecosystem - with a strong focus on events, enterprise pipeline generation and digital campaigns, content marketing, and sales enablement - ensuring on-time delivery and high-quality output. Develop and produce narrative-led marketing content (case studies, one-pagers, digital assets, email campaigns, social posts) that communicates the value of business messaging solutions to enterprise audiences Manage day-to-day coordination with cross-functional partners (product marketing, sales, partnerships, creative, comms) to ensure alignment on messaging, timelines, and deliverables Track and report on campaign performance against established KPIs; compile insights and recommendations to inform future program optimisation Maintain marketing calendars, project trackers, and operational workflows to keep programs on track across multiple markets and stakeholders Research industry trends, competitor activities, third-party event and sponsorship opportunities, and emerging use cases in business messaging and AI to inform content development and campaign planning. Support budget tracking and vendor management, ensuring marketing spend is allocated effectively and invoices are processed on time The expertise we are looking for: Enterprise/Field Marketing Experience: Specifically, candidates should have a background in enterprise software or SaaS companies, with a focus on "field marketing" to manage events and campaigns. Event Marketing Expertise: This is a significant portion of the role (approx. 60%), requiring proficiency in planning and executing events ranging from 50-person roundtables to 300-person gatherings, both virtually and in-person. Stakeholder & Project Management: The role requires someone who can "connect the dots," manage multiple stakeholders, and handle day-to-day coordination in a fast-paced, matrixed environment without needing handholding 7+ years of experience in B2B field marketing or enterprise marketing, preferably in technology companies Experience executing multi-channel marketing campaigns (content, digital, email, events) from brief through delivery Experience using data and reporting tools to measure campaign effectiveness and inform optimisation Strong project management skills with experience coordinating multiple workstreams, deadlines, and stakeholders simultaneously Experience working cross-functionally with sales, product, and creative teams Clear, concise communication skills - both written and verbal - with the ability to translate technical product capabilities into compelling marketing materials Comfort working in a fast-paced, matrixed environment across multiple time zones with evolving priorities Proactive, self-starter mindset with strong attention to detail Preferred Qualifications: Experience with third-party sponsorship management and event partnerships (eg, Gartner, MWC, industry conferences) Track record of scaling regional activations across multiple markets (adapting content, formats, and messaging for different audiences) Familiarity with narrative-led B2B marketing - structuring content around business outcomes rather than product feature Experience in business messaging, conversational commerce, or enterprise communications Experience producing video content and case studies for enterprise sales enablement Experience working across EMEA markets with an understanding of regional nuances Experience with marketing automation platforms and CRM tools (eg, Salesforce) Experience managing speaker programmes - sourcing speakers, managing abstracts, and briefing executives Familiarity with AI-driven marketing tools or platforms
Jun 11, 2026
Contractor
EMEA Marketing Manager - Contract Hire - Looking to hire ASAP Start Date: ASAP Duration: 6 months with a view to extend Location: London, Kings Cross - 3 days in office, 2 days remote working Rate: £370 - £450 per day, on a PAYE Model - 15% additional bonus Summary: We are looking for a driven, detail-oriented EMEA Marketing Manager to plan, curate and deliver field marketing programmes that drive enterprise adoption and growth of Meta's business messaging solutions (WhatsApp, Messenger, Instagram Direct) across the UK and EMEA. In this role, you will own planning and delivery of flagship and regional events, multi-channel campaigns, speaker programmes, and narrative-led content that positions Meta as the leader in business messaging. You will work in close partnership with enterprise sales and cross-functional teams, turning strategic direction into tangible in-market impact. The ideal candidate is a resourceful, hands-on planner who thrives managing complex, multi-stakeholder programmes in a fast-paced environment and is energised by bringing ambitious marketing moments to life. Responsibilities: Own end to end planning and execution for regional and global business messaging moments -curating agendas and content, managing speaker programmes, overseeing client invitation strategy, managing logistics or directing execution teams, and driving post-event activation. Execute integrated marketing campaigns that deliver impact across the full marketing ecosystem - with a strong focus on events, enterprise pipeline generation and digital campaigns, content marketing, and sales enablement - ensuring on-time delivery and high-quality output. Develop and produce narrative-led marketing content (case studies, one-pagers, digital assets, email campaigns, social posts) that communicates the value of business messaging solutions to enterprise audiences Manage day-to-day coordination with cross-functional partners (product marketing, sales, partnerships, creative, comms) to ensure alignment on messaging, timelines, and deliverables Track and report on campaign performance against established KPIs; compile insights and recommendations to inform future program optimisation Maintain marketing calendars, project trackers, and operational workflows to keep programs on track across multiple markets and stakeholders Research industry trends, competitor activities, third-party event and sponsorship opportunities, and emerging use cases in business messaging and AI to inform content development and campaign planning. Support budget tracking and vendor management, ensuring marketing spend is allocated effectively and invoices are processed on time The expertise we are looking for: Enterprise/Field Marketing Experience: Specifically, candidates should have a background in enterprise software or SaaS companies, with a focus on "field marketing" to manage events and campaigns. Event Marketing Expertise: This is a significant portion of the role (approx. 60%), requiring proficiency in planning and executing events ranging from 50-person roundtables to 300-person gatherings, both virtually and in-person. Stakeholder & Project Management: The role requires someone who can "connect the dots," manage multiple stakeholders, and handle day-to-day coordination in a fast-paced, matrixed environment without needing handholding 7+ years of experience in B2B field marketing or enterprise marketing, preferably in technology companies Experience executing multi-channel marketing campaigns (content, digital, email, events) from brief through delivery Experience using data and reporting tools to measure campaign effectiveness and inform optimisation Strong project management skills with experience coordinating multiple workstreams, deadlines, and stakeholders simultaneously Experience working cross-functionally with sales, product, and creative teams Clear, concise communication skills - both written and verbal - with the ability to translate technical product capabilities into compelling marketing materials Comfort working in a fast-paced, matrixed environment across multiple time zones with evolving priorities Proactive, self-starter mindset with strong attention to detail Preferred Qualifications: Experience with third-party sponsorship management and event partnerships (eg, Gartner, MWC, industry conferences) Track record of scaling regional activations across multiple markets (adapting content, formats, and messaging for different audiences) Familiarity with narrative-led B2B marketing - structuring content around business outcomes rather than product feature Experience in business messaging, conversational commerce, or enterprise communications Experience producing video content and case studies for enterprise sales enablement Experience working across EMEA markets with an understanding of regional nuances Experience with marketing automation platforms and CRM tools (eg, Salesforce) Experience managing speaker programmes - sourcing speakers, managing abstracts, and briefing executives Familiarity with AI-driven marketing tools or platforms
We are looking for an experienced Salesforce Solution Architect with experience of the Salesforce Industries(SFI/Vlocity) platform, within the Insurance domain. Strong expertise in the Salesforce Platform , including: Sales /Service Cloud Experience Cloud Salesforce data model and security model Role hierarchy, sharing rules, profiles/permission sets DevOps, release management, and deployment processes OmniStudio / Vlocity Hands-on experience with OmniStudio (Vlocity) , including: OmniScripts Integration Procedures DataRaptors FlexCards Experience designing digital journeys and guided processes for insurance use cases. Integration / MuleSoft Strong experience in integration architecture and MuleSoft (Preferred) . Experience designing and implementing: REST/SOAP APIs Event-driven and batch integration patterns Real-time and asynchronous integrations Data synchronisation and middleware orchestration Ability to define integration patterns, error handling, monitoring, and security controls. Preferred Skills Experience with Salesforce Financial Services Cloud or Insurance-specific Salesforce implementations . Familiarity with CRM Analytics , Salesforce Shield , and data governance considerations. Knowledge of enterprise architecture principles and integration best practices. Experience working in Agile delivery environments. Key Competencies Strong solution architecture and problem-solving skills Excellent communication and stakeholder engagement Ability to lead technical workshops and architecture discussions Strong documentation and governance capability Domain Insurance . Environment : Vlocity/Managed package environment Ideally 1 to 2 days/week in London office, but this can be flexible.
Jun 11, 2026
Contractor
We are looking for an experienced Salesforce Solution Architect with experience of the Salesforce Industries(SFI/Vlocity) platform, within the Insurance domain. Strong expertise in the Salesforce Platform , including: Sales /Service Cloud Experience Cloud Salesforce data model and security model Role hierarchy, sharing rules, profiles/permission sets DevOps, release management, and deployment processes OmniStudio / Vlocity Hands-on experience with OmniStudio (Vlocity) , including: OmniScripts Integration Procedures DataRaptors FlexCards Experience designing digital journeys and guided processes for insurance use cases. Integration / MuleSoft Strong experience in integration architecture and MuleSoft (Preferred) . Experience designing and implementing: REST/SOAP APIs Event-driven and batch integration patterns Real-time and asynchronous integrations Data synchronisation and middleware orchestration Ability to define integration patterns, error handling, monitoring, and security controls. Preferred Skills Experience with Salesforce Financial Services Cloud or Insurance-specific Salesforce implementations . Familiarity with CRM Analytics , Salesforce Shield , and data governance considerations. Knowledge of enterprise architecture principles and integration best practices. Experience working in Agile delivery environments. Key Competencies Strong solution architecture and problem-solving skills Excellent communication and stakeholder engagement Ability to lead technical workshops and architecture discussions Strong documentation and governance capability Domain Insurance . Environment : Vlocity/Managed package environment Ideally 1 to 2 days/week in London office, but this can be flexible.
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jun 10, 2026
Full time
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Job Title: Enterprise Architect (Fast Moving Consumer Goods/Retail) Job Description This is a senior Enterprise Architect role within the IT function, responsible for establishing and leading the enterprise architecture discipline across a global clothing business. The position focuses on designing and governing a flexible, scalable, secure and well-structured application, data, integration and infrastructure landscape that supports the design, manufacture and sourcing of menswear, womenswear and footwear products, and their delivery through wholesale, E-commerce and retail channels. The role combines strategic vision, architectural depth, hands-on capability and strong stakeholder engagement to guide the organisation through an ongoing period of transformation and growth. Responsibilities Establish and lead the Enterprise Architecture practice, defining clear principles, frameworks and governance processes. Define and document current-state and future-state enterprise architectures across business systems, data, integrations and infrastructure. Create and maintain multi-year technology roadmaps that align with business strategy and transformation initiatives. Chair the Enterprise Architecture Committee and govern architectural decisions to ensure consistency and alignment. Evaluate technology solutions and produce well-reasoned architectural recommendations for adoption or enhancement. Collaborate closely with stakeholders and IT teams to align business requirements with architectural direction and standards. Provide architectural oversight and assurance for major IT initiatives and programmes. Define integration patterns, data flows and application interactions to ensure robust, scalable and secure integrations. Support key transformation programmes, including ERP, PIM, PLM, cloud, retail and E-commerce initiatives. Maintain comprehensive architectural documentation, standards and reference models. Act as a trusted advisor to IT and business leadership on technology strategy and architecture. Support vendor evaluation and RFP processes, including reviewing proposals and contributing to selection decisions. Promote consistency, standardisation and reuse across technology platforms and solutions. Coach and mentor delivery teams on architectural best practice and design principles. Positively contribute to the IT team ethos and working environment, supporting teamwork and collaboration. Participate in training and development activities deemed necessary for the role and adapt to new tasks, requests and business requirements. Act in a responsible and co-operative manner at all times, supporting a safe working environment for self and colleagues. Essential Skills Bachelor's degree in Computer Science, Information Systems, Engineering or an equivalent discipline. 15+ years of IT experience, including at least 5 years in architecture roles. Certified or proven experience in Enterprise Architecture. experience working with a manufacturer of apparel, consumer goods or within a retail environment. experience designing architectures for ERP, PIM, PLM, EDI, E-commerce and data platforms. Proven track record of delivering large-scale transformation programmes. Strong understanding of enterprise architecture frameworks. Deep ERP knowledge, with Infor M3 CloudSuite experience preferred. Strong technical understanding of integration systems such as Oracle SOA Suite, IBM WebSphere MQ and preferably MuleSoft. Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Strong stakeholder management skills and the ability to influence at senior management level. Confident, pragmatic technology leadership style with sound judgement. Strong problem-solving abilities and strategic thinking capability. experience working with both Agile and Waterfall delivery methodologies. Additional Skills & Qualifications Enterprise Architecture certifications such as TOGAF. Cloud architecture certifications such as AWS or Azure Architecture. experience with MuleSoft integration platforms. experience with Salesforce or similar enterprise software platforms. experience in assurance, governance and vendor management within IT. Demonstrated ability to build strong relationships across business and IT teams. Willingness to participate in ongoing training and professional development. Proven teamwork skills and adaptability to new tasks and evolving business requirements. General management skills, including leading and coaching architecture and delivery teams. Location Newcastle upon Tyne, UK Rate/Salary .00 GBP Yearly Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Jun 10, 2026
Full time
Job Title: Enterprise Architect (Fast Moving Consumer Goods/Retail) Job Description This is a senior Enterprise Architect role within the IT function, responsible for establishing and leading the enterprise architecture discipline across a global clothing business. The position focuses on designing and governing a flexible, scalable, secure and well-structured application, data, integration and infrastructure landscape that supports the design, manufacture and sourcing of menswear, womenswear and footwear products, and their delivery through wholesale, E-commerce and retail channels. The role combines strategic vision, architectural depth, hands-on capability and strong stakeholder engagement to guide the organisation through an ongoing period of transformation and growth. Responsibilities Establish and lead the Enterprise Architecture practice, defining clear principles, frameworks and governance processes. Define and document current-state and future-state enterprise architectures across business systems, data, integrations and infrastructure. Create and maintain multi-year technology roadmaps that align with business strategy and transformation initiatives. Chair the Enterprise Architecture Committee and govern architectural decisions to ensure consistency and alignment. Evaluate technology solutions and produce well-reasoned architectural recommendations for adoption or enhancement. Collaborate closely with stakeholders and IT teams to align business requirements with architectural direction and standards. Provide architectural oversight and assurance for major IT initiatives and programmes. Define integration patterns, data flows and application interactions to ensure robust, scalable and secure integrations. Support key transformation programmes, including ERP, PIM, PLM, cloud, retail and E-commerce initiatives. Maintain comprehensive architectural documentation, standards and reference models. Act as a trusted advisor to IT and business leadership on technology strategy and architecture. Support vendor evaluation and RFP processes, including reviewing proposals and contributing to selection decisions. Promote consistency, standardisation and reuse across technology platforms and solutions. Coach and mentor delivery teams on architectural best practice and design principles. Positively contribute to the IT team ethos and working environment, supporting teamwork and collaboration. Participate in training and development activities deemed necessary for the role and adapt to new tasks, requests and business requirements. Act in a responsible and co-operative manner at all times, supporting a safe working environment for self and colleagues. Essential Skills Bachelor's degree in Computer Science, Information Systems, Engineering or an equivalent discipline. 15+ years of IT experience, including at least 5 years in architecture roles. Certified or proven experience in Enterprise Architecture. experience working with a manufacturer of apparel, consumer goods or within a retail environment. experience designing architectures for ERP, PIM, PLM, EDI, E-commerce and data platforms. Proven track record of delivering large-scale transformation programmes. Strong understanding of enterprise architecture frameworks. Deep ERP knowledge, with Infor M3 CloudSuite experience preferred. Strong technical understanding of integration systems such as Oracle SOA Suite, IBM WebSphere MQ and preferably MuleSoft. Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Strong stakeholder management skills and the ability to influence at senior management level. Confident, pragmatic technology leadership style with sound judgement. Strong problem-solving abilities and strategic thinking capability. experience working with both Agile and Waterfall delivery methodologies. Additional Skills & Qualifications Enterprise Architecture certifications such as TOGAF. Cloud architecture certifications such as AWS or Azure Architecture. experience with MuleSoft integration platforms. experience with Salesforce or similar enterprise software platforms. experience in assurance, governance and vendor management within IT. Demonstrated ability to build strong relationships across business and IT teams. Willingness to participate in ongoing training and professional development. Proven teamwork skills and adaptability to new tasks and evolving business requirements. General management skills, including leading and coaching architecture and delivery teams. Location Newcastle upon Tyne, UK Rate/Salary .00 GBP Yearly Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Salesforce Administrator/Developer - Financial Services Cloud & OmniStudio We are seeking a hands-on Salesforce Administratorto join the Run/Ops team of a major UK bank, supporting and enhancing a business-critical Salesforce platform.Working closely with the Salesforce Technical Lead and Lead Architect, you will manage BAU requests and incidents while delivering platform enhancements across Salesforce Financial Services Cloud and Salesforce Industries/OmniStudio. Key responsibilities Support the day-to-day operation and maintenance of the Salesforce platform. Own Salesforce tickets and incidents raised by end users, from investigation through to build and resolution. Deliver enhancements across the existing Salesforce platform in partnership with the Technical Lead and Lead Architect. Develop and configure Salesforce solutions using both declarative and programmatic capabilities. Build functionality using Salesforce Lightning, Flows, Apex and Lightning Web Components. Work across Salesforce Industries/Vlocity and OmniStudio, including OmniScripts, FlexCards, DataRaptors and Integration Procedures. Build and support integrations between Salesforce and Legacy/internal systems. Produce technical documentation, solution artefacts and process documentation in line with organisational standards. Complete peer reviews and contribute to the quality and technical integrity of Salesforce solutions. Use Azure DevOps to support deployments of user stories, tickets and defects. Work within an Agile environment using JIRA and Confluence. Operate in line with the Bank's risk, governance and compliance framework. Skills and experience Experience in a hands-on Salesforce Administrator/Developer role. Strong experience with Salesforce Financial Services Cloud. Experience with Salesforce Industries/Vlocity. Good hands-on OmniStudio experience, including OmniScripts, FlexCards, DataRaptors and Integration Procedures. Strong knowledge of Salesforce Lightning, Flows, the Salesforce security model and configuration tools. Development experience using Lightning Web Components and Apex, including triggers and batch classes. Experience building or supporting integrations between Salesforce and other systems. Comfortable owning BAU support tickets and incidents alongside development and enhancement delivery. Experience using DevOps tooling and structured deployment processes, ideally Azure DevOps. Experience of Agile delivery environments and tools such as JIRA and Confluence. Desirable experience Experience within banking or financial services. Experience implementing eID&V solutions such as Onfido or Experian. Salesforce Administrator, Platform Developer, Platform App Builder or OmniStudio Developer certifications. Interested? Please apply! Salesforce Administrator Salesforce Developer Salesforce Financial Services Cloud FSC Salesforce Industries Vlocity OmniStudio OmniScripts FlexCards DataRaptors Integration Procedures Apex LWC Lightning Web Components Salesforce Lightning Flows Salesforce Security Model Azure DevOps JIRA Confluence Banking Financial Services Onfido Experian CRM Integrations
Jun 10, 2026
Contractor
Salesforce Administrator/Developer - Financial Services Cloud & OmniStudio We are seeking a hands-on Salesforce Administratorto join the Run/Ops team of a major UK bank, supporting and enhancing a business-critical Salesforce platform.Working closely with the Salesforce Technical Lead and Lead Architect, you will manage BAU requests and incidents while delivering platform enhancements across Salesforce Financial Services Cloud and Salesforce Industries/OmniStudio. Key responsibilities Support the day-to-day operation and maintenance of the Salesforce platform. Own Salesforce tickets and incidents raised by end users, from investigation through to build and resolution. Deliver enhancements across the existing Salesforce platform in partnership with the Technical Lead and Lead Architect. Develop and configure Salesforce solutions using both declarative and programmatic capabilities. Build functionality using Salesforce Lightning, Flows, Apex and Lightning Web Components. Work across Salesforce Industries/Vlocity and OmniStudio, including OmniScripts, FlexCards, DataRaptors and Integration Procedures. Build and support integrations between Salesforce and Legacy/internal systems. Produce technical documentation, solution artefacts and process documentation in line with organisational standards. Complete peer reviews and contribute to the quality and technical integrity of Salesforce solutions. Use Azure DevOps to support deployments of user stories, tickets and defects. Work within an Agile environment using JIRA and Confluence. Operate in line with the Bank's risk, governance and compliance framework. Skills and experience Experience in a hands-on Salesforce Administrator/Developer role. Strong experience with Salesforce Financial Services Cloud. Experience with Salesforce Industries/Vlocity. Good hands-on OmniStudio experience, including OmniScripts, FlexCards, DataRaptors and Integration Procedures. Strong knowledge of Salesforce Lightning, Flows, the Salesforce security model and configuration tools. Development experience using Lightning Web Components and Apex, including triggers and batch classes. Experience building or supporting integrations between Salesforce and other systems. Comfortable owning BAU support tickets and incidents alongside development and enhancement delivery. Experience using DevOps tooling and structured deployment processes, ideally Azure DevOps. Experience of Agile delivery environments and tools such as JIRA and Confluence. Desirable experience Experience within banking or financial services. Experience implementing eID&V solutions such as Onfido or Experian. Salesforce Administrator, Platform Developer, Platform App Builder or OmniStudio Developer certifications. Interested? Please apply! Salesforce Administrator Salesforce Developer Salesforce Financial Services Cloud FSC Salesforce Industries Vlocity OmniStudio OmniScripts FlexCards DataRaptors Integration Procedures Apex LWC Lightning Web Components Salesforce Lightning Flows Salesforce Security Model Azure DevOps JIRA Confluence Banking Financial Services Onfido Experian CRM Integrations
Salesforce Financial Services Cloud Developer Permanent Up to 95,000 plus bonus & benefits London/Hybrid We're looking for a talented Salesforce Financial Services Cloud Developer to join a major Salesforce transformation programme, helping to re-platform the entire client lifecycle onto Salesforce Financial Services Cloud. UK Passport Holders/ILR only. This is an exciting opportunity to play a key role in building and evolving a strategic Salesforce platform that will underpin critical business processes across a leading enterprise organisation. Working within a collaborative Agile product team, you'll help deliver scalable, secure and high-performing Salesforce solutions while contributing to the transition from consultancy-led delivery to long-term in-house platform ownership. Day to Day Duties Designing, developing and enhancing Salesforce solutions using a combination of declarative configuration and custom development. Building modern Salesforce applications using Lightning Web Components (LWC), Flows and Apex technologies. Implementing and supporting core Financial Services Cloud capabilities including Person Accounts, Households, Relationship Groups, Rollups, Action Plans and compliant data-sharing models. Developing integrations between Salesforce and external platforms using REST/SOAP APIs and integration frameworks. Collaborating closely with Product Owners, Business Analysts, Architects and Developers to translate business requirements into robust technical solutions. Supporting deployment and release activities through Copado, ensuring quality, traceability and CI/CD best practices. Troubleshooting production issues and contributing to platform stability, performance and continuous improvement initiatives. Participating in Agile ceremonies including sprint planning, stand-ups, reviews and retrospectives. Ensuring all solutions meet security, regulatory and governance requirements. Contributing to technical documentation, knowledge sharing and the ongoing development of Salesforce best practices. Essential Skills & Experience Proven experience developing and delivering solutions on the Salesforce platform. Strong hands-on experience with: Lightning Web Components (LWC) Salesforce Flows SOQL/SOSL Salesforce security and sharing models Experience working with Salesforce Financial Services Cloud or complex Salesforce data models. Experience building and supporting Salesforce integrations using APIs. Understanding of Salesforce governor limits and platform best practices. Experience working within Agile delivery environments. Exposure to CI/CD deployment processes and tools, ideally Copado. Excellent problem-solving skills with strong attention to detail. Salesforce Platform Developer I certification. Desirable Experience Financial Services, Wealth Management or other highly regulated industry experience. OmniStudio experience including FlexCards, OmniScripts and Integration Procedures. Knowledge of Salesforce Data Cloud (Data 360). Experience with Marketing Cloud Engagement and/or Marketing Cloud Next. Previous experience supporting Salesforce platforms in a post-implementation environment. Salesforce Financial Services Cloud Accredited Professional certification. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 09, 2026
Full time
Salesforce Financial Services Cloud Developer Permanent Up to 95,000 plus bonus & benefits London/Hybrid We're looking for a talented Salesforce Financial Services Cloud Developer to join a major Salesforce transformation programme, helping to re-platform the entire client lifecycle onto Salesforce Financial Services Cloud. UK Passport Holders/ILR only. This is an exciting opportunity to play a key role in building and evolving a strategic Salesforce platform that will underpin critical business processes across a leading enterprise organisation. Working within a collaborative Agile product team, you'll help deliver scalable, secure and high-performing Salesforce solutions while contributing to the transition from consultancy-led delivery to long-term in-house platform ownership. Day to Day Duties Designing, developing and enhancing Salesforce solutions using a combination of declarative configuration and custom development. Building modern Salesforce applications using Lightning Web Components (LWC), Flows and Apex technologies. Implementing and supporting core Financial Services Cloud capabilities including Person Accounts, Households, Relationship Groups, Rollups, Action Plans and compliant data-sharing models. Developing integrations between Salesforce and external platforms using REST/SOAP APIs and integration frameworks. Collaborating closely with Product Owners, Business Analysts, Architects and Developers to translate business requirements into robust technical solutions. Supporting deployment and release activities through Copado, ensuring quality, traceability and CI/CD best practices. Troubleshooting production issues and contributing to platform stability, performance and continuous improvement initiatives. Participating in Agile ceremonies including sprint planning, stand-ups, reviews and retrospectives. Ensuring all solutions meet security, regulatory and governance requirements. Contributing to technical documentation, knowledge sharing and the ongoing development of Salesforce best practices. Essential Skills & Experience Proven experience developing and delivering solutions on the Salesforce platform. Strong hands-on experience with: Lightning Web Components (LWC) Salesforce Flows SOQL/SOSL Salesforce security and sharing models Experience working with Salesforce Financial Services Cloud or complex Salesforce data models. Experience building and supporting Salesforce integrations using APIs. Understanding of Salesforce governor limits and platform best practices. Experience working within Agile delivery environments. Exposure to CI/CD deployment processes and tools, ideally Copado. Excellent problem-solving skills with strong attention to detail. Salesforce Platform Developer I certification. Desirable Experience Financial Services, Wealth Management or other highly regulated industry experience. OmniStudio experience including FlexCards, OmniScripts and Integration Procedures. Knowledge of Salesforce Data Cloud (Data 360). Experience with Marketing Cloud Engagement and/or Marketing Cloud Next. Previous experience supporting Salesforce platforms in a post-implementation environment. Salesforce Financial Services Cloud Accredited Professional certification. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Salesforce Financial Services Cloud Developer | Permanent | Up to £95,000 plus bonus & benefits| London/Hybrid We're looking for a talented Salesforce Financial Services Cloud Developer to join a major Salesforce transformation programme, helping to re-platform the entire client life cycle onto Salesforce Financial Services Cloud. UK Passport Holders/ILR only. This is an exciting opportunity to play a key role in building and evolving a strategic Salesforce platform that will underpin critical business processes across a leading enterprise organisation. Working within a collaborative Agile product team, you'll help deliver scalable, secure and high-performing Salesforce solutions while contributing to the transition from consultancy-led delivery to long-term in-house platform ownership. Day to Day Duties Designing, developing and enhancing Salesforce solutions using a combination of declarative configuration and custom development. Building modern Salesforce applications using Lightning Web Components (LWC), Flows and Apex technologies. Implementing and supporting core Financial Services Cloud capabilities including Person Accounts, Households, Relationship Groups, Rollups, Action Plans and compliant data-sharing models. Developing integrations between Salesforce and external platforms using REST/SOAP APIs and integration frameworks. Collaborating closely with Product Owners, Business Analysts, Architects and Developers to translate business requirements into robust technical solutions. Supporting deployment and release activities through Copado, ensuring quality, traceability and CI/CD best practices. Troubleshooting production issues and contributing to platform stability, performance and continuous improvement initiatives. Participating in Agile ceremonies including sprint planning, stand-ups, reviews and retrospectives. Ensuring all solutions meet security, regulatory and governance requirements. Contributing to technical documentation, knowledge sharing and the ongoing development of Salesforce best practices. Essential Skills & Experience Proven experience developing and delivering solutions on the Salesforce platform. Strong hands-on experience with: Lightning Web Components (LWC) Salesforce Flows SOQL/SOSL Salesforce security and sharing models Experience working with Salesforce Financial Services Cloud or complex Salesforce data models. Experience building and supporting Salesforce integrations using APIs. Understanding of Salesforce governor limits and platform best practices. Experience working within Agile delivery environments. Exposure to CI/CD deployment processes and tools, ideally Copado. Excellent problem-solving skills with strong attention to detail. Salesforce Platform Developer I certification. Desirable Experience Financial Services, Wealth Management or other highly regulated industry experience. OmniStudio experience including FlexCards, OmniScripts and Integration Procedures. Knowledge of Salesforce Data Cloud (Data 360). Experience with Marketing Cloud Engagement and/or Marketing Cloud Next. Previous experience supporting Salesforce platforms in a post-implementation environment. Salesforce Financial Services Cloud Accredited Professional certification. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 09, 2026
Full time
Salesforce Financial Services Cloud Developer | Permanent | Up to £95,000 plus bonus & benefits| London/Hybrid We're looking for a talented Salesforce Financial Services Cloud Developer to join a major Salesforce transformation programme, helping to re-platform the entire client life cycle onto Salesforce Financial Services Cloud. UK Passport Holders/ILR only. This is an exciting opportunity to play a key role in building and evolving a strategic Salesforce platform that will underpin critical business processes across a leading enterprise organisation. Working within a collaborative Agile product team, you'll help deliver scalable, secure and high-performing Salesforce solutions while contributing to the transition from consultancy-led delivery to long-term in-house platform ownership. Day to Day Duties Designing, developing and enhancing Salesforce solutions using a combination of declarative configuration and custom development. Building modern Salesforce applications using Lightning Web Components (LWC), Flows and Apex technologies. Implementing and supporting core Financial Services Cloud capabilities including Person Accounts, Households, Relationship Groups, Rollups, Action Plans and compliant data-sharing models. Developing integrations between Salesforce and external platforms using REST/SOAP APIs and integration frameworks. Collaborating closely with Product Owners, Business Analysts, Architects and Developers to translate business requirements into robust technical solutions. Supporting deployment and release activities through Copado, ensuring quality, traceability and CI/CD best practices. Troubleshooting production issues and contributing to platform stability, performance and continuous improvement initiatives. Participating in Agile ceremonies including sprint planning, stand-ups, reviews and retrospectives. Ensuring all solutions meet security, regulatory and governance requirements. Contributing to technical documentation, knowledge sharing and the ongoing development of Salesforce best practices. Essential Skills & Experience Proven experience developing and delivering solutions on the Salesforce platform. Strong hands-on experience with: Lightning Web Components (LWC) Salesforce Flows SOQL/SOSL Salesforce security and sharing models Experience working with Salesforce Financial Services Cloud or complex Salesforce data models. Experience building and supporting Salesforce integrations using APIs. Understanding of Salesforce governor limits and platform best practices. Experience working within Agile delivery environments. Exposure to CI/CD deployment processes and tools, ideally Copado. Excellent problem-solving skills with strong attention to detail. Salesforce Platform Developer I certification. Desirable Experience Financial Services, Wealth Management or other highly regulated industry experience. OmniStudio experience including FlexCards, OmniScripts and Integration Procedures. Knowledge of Salesforce Data Cloud (Data 360). Experience with Marketing Cloud Engagement and/or Marketing Cloud Next. Previous experience supporting Salesforce platforms in a post-implementation environment. Salesforce Financial Services Cloud Accredited Professional certification. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
