Job Description We are looking for an experienced Business Process Analyst on a Fixed Term Basis (24 months) to join our growing organisation at a critical stage of growth and transformation across Europe. This is a high-impact role operating across multiple European markets, divisions and functions, with responsibility for shaping how core business processes are documented, governed and continuously improved at scale. Reporting into the European Product Owner for the process and knowledge platform, this role acts as the European subject matter authority for process documentation and governance. This position is suited to someone who thrives in complexity, can influence without direct line management, and is motivated by creating clarity, consistency, and measurable value across a multi market European landscape. This role is offering a hybrid working contract with 3 days per week in either the Ashford office or Hemel Hempstead office, and as such a good degree of self-motivation and flexibility is required. Key Responsibilities: European Process Documentation: Lead Europe wide documentation and modelling of end to end business processes using BPMN 2.0 across multiple markets and divisions. Process Repository & Content Management: Provide operational ownership and governance of the European process repository, including structure, metadata, quality controls, versioning, and active adoption, ensuring it functions as a trusted single source of truth. Governance & Standards: Define, maintain, and enforce European process documentation and governance standards, balancing regional consistency with local market needs. Knowledge Management: Build and embed process and documentation capability across European markets, providing guidance, training, and ongoing support to stakeholders. Continuous Improvement: Partner with stakeholders to identify cross functional inefficiencies and drive continuous improvement across European operations. Stakeholder Engagement: Influence and align stakeholders across functions, divisions, and countries in a matrixed environment without direct line management Change Enablement: Promote adoption of the repository and ensure it is actively used to inform decision-making and transformation programmes. Play a pivotal role in embedding consistent ways of working across diverse countries and regulatory environments, while enabling local teams to operate effectively within a shared European framework. Establishing and maintaining a central process repository as the single source of truth for Europe, supporting day to day operations, audit and regulatory requirements, and complex transformation initiatives across the region. About you: We are seeking an experienced professional with strong expertise in documenting and modelling complex end-to-end processes using BPMN 2.0. You have a proven track record working across multiple countries or markets, ideally within Europe, and are proficient with tools such as Signavio or Visio. You understand process governance, lifecycle management, and documentation standards, and have partnered effectively with Product Owners or Managers to deliver regional or enterprise capabilities. You are confident influencing senior stakeholders without direct authority and communicate effectively with both technical and non-technical audiences across diverse cultures. You can deliver training, support shared repositories, and thrive in evolving environments, balancing regional consistency with local needs in matrix organisations. You are passionate about process excellence, governance, and continuous improvement. Experience with enterprise BPM platforms, transformation programmes, change management, and defining taxonomies, metadata, or governance frameworks at scale is highly desirable, along with familiarity across diverse European regulatory environments. What you'll receive Car/ Travel Allowance: £5500 per annum Private Medical: Single Cover Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where you'll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.
Jun 15, 2026
Full time
Job Description We are looking for an experienced Business Process Analyst on a Fixed Term Basis (24 months) to join our growing organisation at a critical stage of growth and transformation across Europe. This is a high-impact role operating across multiple European markets, divisions and functions, with responsibility for shaping how core business processes are documented, governed and continuously improved at scale. Reporting into the European Product Owner for the process and knowledge platform, this role acts as the European subject matter authority for process documentation and governance. This position is suited to someone who thrives in complexity, can influence without direct line management, and is motivated by creating clarity, consistency, and measurable value across a multi market European landscape. This role is offering a hybrid working contract with 3 days per week in either the Ashford office or Hemel Hempstead office, and as such a good degree of self-motivation and flexibility is required. Key Responsibilities: European Process Documentation: Lead Europe wide documentation and modelling of end to end business processes using BPMN 2.0 across multiple markets and divisions. Process Repository & Content Management: Provide operational ownership and governance of the European process repository, including structure, metadata, quality controls, versioning, and active adoption, ensuring it functions as a trusted single source of truth. Governance & Standards: Define, maintain, and enforce European process documentation and governance standards, balancing regional consistency with local market needs. Knowledge Management: Build and embed process and documentation capability across European markets, providing guidance, training, and ongoing support to stakeholders. Continuous Improvement: Partner with stakeholders to identify cross functional inefficiencies and drive continuous improvement across European operations. Stakeholder Engagement: Influence and align stakeholders across functions, divisions, and countries in a matrixed environment without direct line management Change Enablement: Promote adoption of the repository and ensure it is actively used to inform decision-making and transformation programmes. Play a pivotal role in embedding consistent ways of working across diverse countries and regulatory environments, while enabling local teams to operate effectively within a shared European framework. Establishing and maintaining a central process repository as the single source of truth for Europe, supporting day to day operations, audit and regulatory requirements, and complex transformation initiatives across the region. About you: We are seeking an experienced professional with strong expertise in documenting and modelling complex end-to-end processes using BPMN 2.0. You have a proven track record working across multiple countries or markets, ideally within Europe, and are proficient with tools such as Signavio or Visio. You understand process governance, lifecycle management, and documentation standards, and have partnered effectively with Product Owners or Managers to deliver regional or enterprise capabilities. You are confident influencing senior stakeholders without direct authority and communicate effectively with both technical and non-technical audiences across diverse cultures. You can deliver training, support shared repositories, and thrive in evolving environments, balancing regional consistency with local needs in matrix organisations. You are passionate about process excellence, governance, and continuous improvement. Experience with enterprise BPM platforms, transformation programmes, change management, and defining taxonomies, metadata, or governance frameworks at scale is highly desirable, along with familiarity across diverse European regulatory environments. What you'll receive Car/ Travel Allowance: £5500 per annum Private Medical: Single Cover Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where you'll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.
Principal People Recruitment
Flackwell Heath, Buckinghamshire
Regional Health & Safety Advisor South £50,000 £55,000 + Vehicle Principal People are recruiting for a Regional Health & Safety Advisor to join a rapidly growing property management organisation in a newly created role covering the South. This is a great opportunity to join a purpose-led business supporting local authorities, supported accommodation providers, and Ministry of Justice housing programmes. The role is home-based with regional travel, offering a high level of autonomy and responsibility across a varied residential property portfolio. Why This Role? Newly created position within a growing compliance function Fast-growing organisation with ambitious expansion plans Flexible, home-based role with autonomy over your diary Hybrid commercial vehicle provided Opportunity to gain further qualifications, including Level 3 Fire Risk Assessor training Supportive, people-focused culture Key Responsibilities Conducting low-level fire risk assessments across residential properties Supporting fire safety and wider property compliance programmes Carrying out health & safety inspections and PAT testing Supporting asbestos management and compliance tracking Managing compliance records, reports, and remedial actions Liaising with contractors, property teams, and regional managers What We re Looking For NEBOSH General Certificate Experience within health & safety, compliance, property, housing, facilities, or multi-site environments Exposure to fire risk assessments Strong organisational and communication skills Ability to work independently across a regional patch Full UK driving licence Experience within social housing, residential compliance, supported accommodation, or property management would be highly beneficial, although candidates from broader multi-site environments will also be considered. This is an excellent opportunity to join a growing organisation in a varied and meaningful regional safety role.
Jun 14, 2026
Full time
Regional Health & Safety Advisor South £50,000 £55,000 + Vehicle Principal People are recruiting for a Regional Health & Safety Advisor to join a rapidly growing property management organisation in a newly created role covering the South. This is a great opportunity to join a purpose-led business supporting local authorities, supported accommodation providers, and Ministry of Justice housing programmes. The role is home-based with regional travel, offering a high level of autonomy and responsibility across a varied residential property portfolio. Why This Role? Newly created position within a growing compliance function Fast-growing organisation with ambitious expansion plans Flexible, home-based role with autonomy over your diary Hybrid commercial vehicle provided Opportunity to gain further qualifications, including Level 3 Fire Risk Assessor training Supportive, people-focused culture Key Responsibilities Conducting low-level fire risk assessments across residential properties Supporting fire safety and wider property compliance programmes Carrying out health & safety inspections and PAT testing Supporting asbestos management and compliance tracking Managing compliance records, reports, and remedial actions Liaising with contractors, property teams, and regional managers What We re Looking For NEBOSH General Certificate Experience within health & safety, compliance, property, housing, facilities, or multi-site environments Exposure to fire risk assessments Strong organisational and communication skills Ability to work independently across a regional patch Full UK driving licence Experience within social housing, residential compliance, supported accommodation, or property management would be highly beneficial, although candidates from broader multi-site environments will also be considered. This is an excellent opportunity to join a growing organisation in a varied and meaningful regional safety role.
Principal People Recruitment
Little Carlton, Nottinghamshire
Regional Health & Safety Advisor East Midlands £50,000 £55,000 + Vehicle Principal People are recruiting for a Regional Health & Safety Advisor to join a rapidly growing property management organisation in a newly created role covering the East Midlands. This is a great opportunity to join a purpose-led business supporting local authorities, supported accommodation providers, and Ministry of Justice housing programmes. The role is home-based with regional travel, offering a high level of autonomy and responsibility across a varied residential property portfolio. Why This Role? Newly created position within a growing compliance function Fast-growing organisation with ambitious expansion plans Flexible, home-based role with autonomy over your diary Hybrid commercial vehicle provided Opportunity to gain further qualifications, including Level 3 Fire Risk Assessor training Supportive, people-focused culture Key Responsibilities Conducting low-level fire risk assessments across residential properties Supporting fire safety and wider property compliance programmes Carrying out health & safety inspections and PAT testing Supporting asbestos management and compliance tracking Managing compliance records, reports, and remedial actions Liaising with contractors, property teams, and regional managers What We re Looking For NEBOSH General Certificate Experience within health & safety, compliance, property, housing, facilities, or multi-site environments Exposure to fire risk assessments Strong organisational and communication skills Ability to work independently across a regional patch Full UK driving licence Experience within social housing, residential compliance, supported accommodation, or property management would be highly beneficial, although candidates from broader multi-site environments will also be considered. This is an excellent opportunity to join a growing organisation in a varied and meaningful regional safety role.
Jun 14, 2026
Full time
Regional Health & Safety Advisor East Midlands £50,000 £55,000 + Vehicle Principal People are recruiting for a Regional Health & Safety Advisor to join a rapidly growing property management organisation in a newly created role covering the East Midlands. This is a great opportunity to join a purpose-led business supporting local authorities, supported accommodation providers, and Ministry of Justice housing programmes. The role is home-based with regional travel, offering a high level of autonomy and responsibility across a varied residential property portfolio. Why This Role? Newly created position within a growing compliance function Fast-growing organisation with ambitious expansion plans Flexible, home-based role with autonomy over your diary Hybrid commercial vehicle provided Opportunity to gain further qualifications, including Level 3 Fire Risk Assessor training Supportive, people-focused culture Key Responsibilities Conducting low-level fire risk assessments across residential properties Supporting fire safety and wider property compliance programmes Carrying out health & safety inspections and PAT testing Supporting asbestos management and compliance tracking Managing compliance records, reports, and remedial actions Liaising with contractors, property teams, and regional managers What We re Looking For NEBOSH General Certificate Experience within health & safety, compliance, property, housing, facilities, or multi-site environments Exposure to fire risk assessments Strong organisational and communication skills Ability to work independently across a regional patch Full UK driving licence Experience within social housing, residential compliance, supported accommodation, or property management would be highly beneficial, although candidates from broader multi-site environments will also be considered. This is an excellent opportunity to join a growing organisation in a varied and meaningful regional safety role.
Regional Health & Safety Advisor South £50,000 £55,000 + Vehicle Principal People are recruiting for a Regional Health & Safety Advisor to join a rapidly growing property management organisation in a newly created role covering the South. This is a great opportunity to join a purpose-led business supporting local authorities, supported accommodation providers, and Ministry of Justice housing programmes. The role is home-based with regional travel, offering a high level of autonomy and responsibility across a varied residential property portfolio. Why This Role? Newly created position within a growing compliance function Fast-growing organisation with ambitious expansion plans Flexible, home-based role with autonomy over your diary Hybrid commercial vehicle provided Opportunity to gain further qualifications, including Level 3 Fire Risk Assessor training Supportive, people-focused culture Key Responsibilities Conducting low-level fire risk assessments across residential properties Supporting fire safety and wider property compliance programmes Carrying out health & safety inspections and PAT testing Supporting asbestos management and compliance tracking Managing compliance records, reports, and remedial actions Liaising with contractors, property teams, and regional managers What We re Looking For NEBOSH General Certificate Experience within health & safety, compliance, property, housing, facilities, or multi-site environments Exposure to fire risk assessments Strong organisational and communication skills Ability to work independently across a regional patch Full UK driving licence Experience within social housing, residential compliance, supported accommodation, or property management would be highly beneficial, although candidates from broader multi-site environments will also be considered. This is an excellent opportunity to join a growing organisation in a varied and meaningful regional safety role.
Jun 14, 2026
Full time
Regional Health & Safety Advisor South £50,000 £55,000 + Vehicle Principal People are recruiting for a Regional Health & Safety Advisor to join a rapidly growing property management organisation in a newly created role covering the South. This is a great opportunity to join a purpose-led business supporting local authorities, supported accommodation providers, and Ministry of Justice housing programmes. The role is home-based with regional travel, offering a high level of autonomy and responsibility across a varied residential property portfolio. Why This Role? Newly created position within a growing compliance function Fast-growing organisation with ambitious expansion plans Flexible, home-based role with autonomy over your diary Hybrid commercial vehicle provided Opportunity to gain further qualifications, including Level 3 Fire Risk Assessor training Supportive, people-focused culture Key Responsibilities Conducting low-level fire risk assessments across residential properties Supporting fire safety and wider property compliance programmes Carrying out health & safety inspections and PAT testing Supporting asbestos management and compliance tracking Managing compliance records, reports, and remedial actions Liaising with contractors, property teams, and regional managers What We re Looking For NEBOSH General Certificate Experience within health & safety, compliance, property, housing, facilities, or multi-site environments Exposure to fire risk assessments Strong organisational and communication skills Ability to work independently across a regional patch Full UK driving licence Experience within social housing, residential compliance, supported accommodation, or property management would be highly beneficial, although candidates from broader multi-site environments will also be considered. This is an excellent opportunity to join a growing organisation in a varied and meaningful regional safety role.
Operations Manager (Housing Repairs & Maintenance) North Worcestershire 62,072 per annum + Excellent Benefits Permanent Full Time Think Recruitment is proud to be partnering with a leading housing provider to recruit an experienced Localities Operations Manager to oversee housing repairs and maintenance services across North Worcestershire. This is an excellent opportunity for an established Operations Manager or a senior Service/Area Manager ready to step into a strategic leadership role, managing responsive repairs, void refurbishments, and planned maintenance programmes across a significant housing portfolio. The Role As Localities Operations Manager, you will lead a well-established operational team, ensuring the delivery of safe, efficient, and customer-focused maintenance services. You will play a key role in driving performance, improving customer satisfaction, and embedding a culture of accountability and continuous improvement. Key Responsibilities Lead and develop a team of Area Managers, Schedulers, and Trade Operatives. Deliver high-quality responsive repairs, voids, and planned works programmes. Ensure services are delivered safely, efficiently, and in line with performance targets. Drive customer satisfaction through a right-first-time approach. Manage operational budgets and ensure value for money. Analyse performance data and implement service improvements. Work collaboratively with Housing, Asset Management, Neighbourhood, and Commercial teams. Promote a positive culture focused on performance, accountability, and employee engagement. Requirements To be considered for this role, you will have: Significant experience within housing repairs and maintenance. Strong technical knowledge of property maintenance and building compliance. Up-to-date understanding of Health & Safety legislation, Decent Homes Standards, and HHSRS. Proven leadership experience managing operational teams and driving service improvements. Excellent stakeholder management and communication skills. HNC/HND in Construction, Building Management, or a related discipline (or working towards). CIH Level 4 qualification or equivalent experience is desirable. Full UK driving licence and access to a vehicle. Key Performance Measures 95% of repairs and voids completed within target. 85% first-time fix rate. 95% customer satisfaction. Effective management of work in progress. Delivery of efficiency, sustainability, and service improvement objectives. Strong employee engagement and retention outcomes. Location This is a locality-based role covering: Stratford-upon-Avon Redditch Bromsgrove Droitwich Spa Wyre Forest The successful candidate will work from home with regular travel throughout the locality and attendance at the Worcester head office as required. Package Salary of 62,072 per annum. Up to 28 days annual leave plus bank holidays. Option to buy and sell annual leave. Enhanced family-friendly policies. Health cash plan and wellbeing support. Employee Assistance Programme. Generous pension scheme with employer contributions up to 12%. Ongoing training and career development opportunities. Employee rewards, recognition, and retail discounts. If you would like more information please call Deanna Bruton on (phone number removed) or email (url removed)
Jun 14, 2026
Full time
Operations Manager (Housing Repairs & Maintenance) North Worcestershire 62,072 per annum + Excellent Benefits Permanent Full Time Think Recruitment is proud to be partnering with a leading housing provider to recruit an experienced Localities Operations Manager to oversee housing repairs and maintenance services across North Worcestershire. This is an excellent opportunity for an established Operations Manager or a senior Service/Area Manager ready to step into a strategic leadership role, managing responsive repairs, void refurbishments, and planned maintenance programmes across a significant housing portfolio. The Role As Localities Operations Manager, you will lead a well-established operational team, ensuring the delivery of safe, efficient, and customer-focused maintenance services. You will play a key role in driving performance, improving customer satisfaction, and embedding a culture of accountability and continuous improvement. Key Responsibilities Lead and develop a team of Area Managers, Schedulers, and Trade Operatives. Deliver high-quality responsive repairs, voids, and planned works programmes. Ensure services are delivered safely, efficiently, and in line with performance targets. Drive customer satisfaction through a right-first-time approach. Manage operational budgets and ensure value for money. Analyse performance data and implement service improvements. Work collaboratively with Housing, Asset Management, Neighbourhood, and Commercial teams. Promote a positive culture focused on performance, accountability, and employee engagement. Requirements To be considered for this role, you will have: Significant experience within housing repairs and maintenance. Strong technical knowledge of property maintenance and building compliance. Up-to-date understanding of Health & Safety legislation, Decent Homes Standards, and HHSRS. Proven leadership experience managing operational teams and driving service improvements. Excellent stakeholder management and communication skills. HNC/HND in Construction, Building Management, or a related discipline (or working towards). CIH Level 4 qualification or equivalent experience is desirable. Full UK driving licence and access to a vehicle. Key Performance Measures 95% of repairs and voids completed within target. 85% first-time fix rate. 95% customer satisfaction. Effective management of work in progress. Delivery of efficiency, sustainability, and service improvement objectives. Strong employee engagement and retention outcomes. Location This is a locality-based role covering: Stratford-upon-Avon Redditch Bromsgrove Droitwich Spa Wyre Forest The successful candidate will work from home with regular travel throughout the locality and attendance at the Worcester head office as required. Package Salary of 62,072 per annum. Up to 28 days annual leave plus bank holidays. Option to buy and sell annual leave. Enhanced family-friendly policies. Health cash plan and wellbeing support. Employee Assistance Programme. Generous pension scheme with employer contributions up to 12%. Ongoing training and career development opportunities. Employee rewards, recognition, and retail discounts. If you would like more information please call Deanna Bruton on (phone number removed) or email (url removed)
Estate Business Partner (Operational Delivery & Alignment) Location: Cambridge (Hybrid / Regional) Remuneration: 62,728 - 66,537 + Premier Pension & Outstanding Benefits The Opportunity: Driving Operational Alignment Across a World-Class Portfolio In a complex matrix environment encompassing both cutting-edge research laboratories and historic assets, the success of an estate relies entirely on seamless operational alignment. This role offers a significant opportunity to take functional ownership of the strategic liaison between academic operations and estate service delivery for a landmark Cambridge portfolio. Working closely with senior professional service leads and administrative heads (School Secretaries), you will be the driving force behind the local implementation of new Estate initiatives, utilising occupancy data and service insights to ensure the physical portfolio directly enables world-changing research and education. The Ideal Profile This role is designed for a consultative property or asset management professional who combines technical estate literacy with exceptional relationship-building capability. You are comfortable navigating consensus-driven environments where success is achieved through influence rather than direct decree. Whether you are an experienced Senior FM, Property Manager, or Estates Programme Lead from a public sector, corporate real estate, or consultancy background, you will bring: A strong professional background in a technically focused discipline such as Facilities Management, Surveying, Engineering, or Capital Programme Delivery. Proven success in a high-level client-facing or advisory role, with a natural ability to manage diverse and demanding stakeholder expectations. Practical experience in change management or the delivery of technical services across a varied, multi-site property portfolio. The analytical capability to interpret occupancy data and translate it into practical, long-term estate solutions. The Role: Strategic Liaison & Framework Delivery Operating as a critical Estates partner, you will bridge the gap between high-level estate policy and localised departmental operations. You will be a leader in; Strategic Stakeholder Partnership: Forging collaborative, high-trust relationships with School Secretaries and academic leaders to align long-term departmental needs with broader institutional estate objectives. Programme Implementation & Change: Acting as the primary operational ambassador for complex change initiatives, including space optimisation, sustainability targets, and occupancy efficiency frameworks. Service Performance Oversight: Monitoring the quality and efficiency of technical estate services across your designated portfolio, using occupant feedback to drive continuous improvement in building performance and supplier delivery. Data-Led Space Assurance: Interpreting space management and occupancy monitoring data to advise senior stakeholders on capacity planning, helping departments make informed, analytical decisions about resource allocation. Why Apply Through Me? This appointment is being managed by a specialist with 25 years of experience in senior real estate and estates governance roles within the Cambridge market. I provide a discreet, highly consultative service, giving you deep-dive context on the departmental dynamics and the operational lifecycle of the estate that is not available in the public domain.
Jun 14, 2026
Full time
Estate Business Partner (Operational Delivery & Alignment) Location: Cambridge (Hybrid / Regional) Remuneration: 62,728 - 66,537 + Premier Pension & Outstanding Benefits The Opportunity: Driving Operational Alignment Across a World-Class Portfolio In a complex matrix environment encompassing both cutting-edge research laboratories and historic assets, the success of an estate relies entirely on seamless operational alignment. This role offers a significant opportunity to take functional ownership of the strategic liaison between academic operations and estate service delivery for a landmark Cambridge portfolio. Working closely with senior professional service leads and administrative heads (School Secretaries), you will be the driving force behind the local implementation of new Estate initiatives, utilising occupancy data and service insights to ensure the physical portfolio directly enables world-changing research and education. The Ideal Profile This role is designed for a consultative property or asset management professional who combines technical estate literacy with exceptional relationship-building capability. You are comfortable navigating consensus-driven environments where success is achieved through influence rather than direct decree. Whether you are an experienced Senior FM, Property Manager, or Estates Programme Lead from a public sector, corporate real estate, or consultancy background, you will bring: A strong professional background in a technically focused discipline such as Facilities Management, Surveying, Engineering, or Capital Programme Delivery. Proven success in a high-level client-facing or advisory role, with a natural ability to manage diverse and demanding stakeholder expectations. Practical experience in change management or the delivery of technical services across a varied, multi-site property portfolio. The analytical capability to interpret occupancy data and translate it into practical, long-term estate solutions. The Role: Strategic Liaison & Framework Delivery Operating as a critical Estates partner, you will bridge the gap between high-level estate policy and localised departmental operations. You will be a leader in; Strategic Stakeholder Partnership: Forging collaborative, high-trust relationships with School Secretaries and academic leaders to align long-term departmental needs with broader institutional estate objectives. Programme Implementation & Change: Acting as the primary operational ambassador for complex change initiatives, including space optimisation, sustainability targets, and occupancy efficiency frameworks. Service Performance Oversight: Monitoring the quality and efficiency of technical estate services across your designated portfolio, using occupant feedback to drive continuous improvement in building performance and supplier delivery. Data-Led Space Assurance: Interpreting space management and occupancy monitoring data to advise senior stakeholders on capacity planning, helping departments make informed, analytical decisions about resource allocation. Why Apply Through Me? This appointment is being managed by a specialist with 25 years of experience in senior real estate and estates governance roles within the Cambridge market. I provide a discreet, highly consultative service, giving you deep-dive context on the departmental dynamics and the operational lifecycle of the estate that is not available in the public domain.
Job title: Bridging Underwriter Location: Remote Salary: Up to 50,000 per annum (depending on experience) Hours: Monday to Friday 9 am to 5:30 pm Benefits: 25 days annual leave, plus bank holidays; increasing by 1 day per year worked, up to a maximum 30 days Option to buy/sell up to 3 days' holiday Death in Service at 4 x salary (from day one of employment) 5-year, 10-year and 15-year excellent service awards Car parking (limited onsite or, if offsite, cost of parking refunded) Employee Assistance Programme Active charity support (non-mandatory) Monthly mindfulness sessions Complimentary Christmas/summer parties/Team evenings and social events Company BBQs on HQ sun terrace Daily fruit bowl, healthy snacks, and coffee machine/tea Paddleboards for free hire/Office table tennis. Workplace pension scheme About the Role of Bridging Underwriter: As a Bridging and Refurbishment Underwriter, you will be responsible for assessing, structuring, and managing short-term property finance applications, underwriting bridging and refurbishment loans in line with the company's credit policy, lending criteria, and risk appetite. Candidates should have proven experience in bridging and/or refurbishment lending, with a minimum of two years' underwriting experience within specialist property finance preferred. Responsibilities for the position of Bridging Underwriter: Review and underwrite bridging and refurbishment finance applications from initial enquiry through to completion. Conduct full risk assessments, including borrower background checks, asset analysis, exit strategy, credit history, and AML compliance. Analyse and assess valuation reports, contractor quotes, cost schedules, and development appraisals to ensure project viability. Liaise with solicitors, brokers, valuers, borrowers, and internal teams to progress applications efficiently and accurately. Work closely with surveyors and asset managers to assess the feasibility of refurbishment projects and monitor works. Identify, assess, and mitigate risks relating to borrowers, property, legal, or market exposure. Present complex cases with clarity to credit or risk committees, making lending recommendations within delegated authority. Ensure adherence to internal policies, underwriting standards, and AML requirements. Maintain accurate and timely records within internal systems, ensuring effective audit trails. Support continuous improvement by providing feedback on lending criteria, operational processes, and risk management. Experience required for the position of Bridging Underwriter: Minimum of 2 years' experience underwriting short-term bridging loans and/or refurbishment finance. Strong understanding of property valuations, legal conveyancing, and development/refurbishment cost assessments. Good working knowledge of AML, KYC, and due diligence practices. Commercial acumen with the ability to assess deals beyond standard "tick-box" underwriting. Proficient in interpreting financial statements, credit reports, and legal documentation. For more information regarding the role of Bridging Underwriter , please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jun 14, 2026
Full time
Job title: Bridging Underwriter Location: Remote Salary: Up to 50,000 per annum (depending on experience) Hours: Monday to Friday 9 am to 5:30 pm Benefits: 25 days annual leave, plus bank holidays; increasing by 1 day per year worked, up to a maximum 30 days Option to buy/sell up to 3 days' holiday Death in Service at 4 x salary (from day one of employment) 5-year, 10-year and 15-year excellent service awards Car parking (limited onsite or, if offsite, cost of parking refunded) Employee Assistance Programme Active charity support (non-mandatory) Monthly mindfulness sessions Complimentary Christmas/summer parties/Team evenings and social events Company BBQs on HQ sun terrace Daily fruit bowl, healthy snacks, and coffee machine/tea Paddleboards for free hire/Office table tennis. Workplace pension scheme About the Role of Bridging Underwriter: As a Bridging and Refurbishment Underwriter, you will be responsible for assessing, structuring, and managing short-term property finance applications, underwriting bridging and refurbishment loans in line with the company's credit policy, lending criteria, and risk appetite. Candidates should have proven experience in bridging and/or refurbishment lending, with a minimum of two years' underwriting experience within specialist property finance preferred. Responsibilities for the position of Bridging Underwriter: Review and underwrite bridging and refurbishment finance applications from initial enquiry through to completion. Conduct full risk assessments, including borrower background checks, asset analysis, exit strategy, credit history, and AML compliance. Analyse and assess valuation reports, contractor quotes, cost schedules, and development appraisals to ensure project viability. Liaise with solicitors, brokers, valuers, borrowers, and internal teams to progress applications efficiently and accurately. Work closely with surveyors and asset managers to assess the feasibility of refurbishment projects and monitor works. Identify, assess, and mitigate risks relating to borrowers, property, legal, or market exposure. Present complex cases with clarity to credit or risk committees, making lending recommendations within delegated authority. Ensure adherence to internal policies, underwriting standards, and AML requirements. Maintain accurate and timely records within internal systems, ensuring effective audit trails. Support continuous improvement by providing feedback on lending criteria, operational processes, and risk management. Experience required for the position of Bridging Underwriter: Minimum of 2 years' experience underwriting short-term bridging loans and/or refurbishment finance. Strong understanding of property valuations, legal conveyancing, and development/refurbishment cost assessments. Good working knowledge of AML, KYC, and due diligence practices. Commercial acumen with the ability to assess deals beyond standard "tick-box" underwriting. Proficient in interpreting financial statements, credit reports, and legal documentation. For more information regarding the role of Bridging Underwriter , please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Our Property Management teams are at the heart of making our homes great places to live. You'll find us a secure place to build your long-term future. Working in the (Wiltshire) locality, you will report directly to the Technical Manager - Gas and operate in a wider team. Here at Sovereign Network Group (SNG) we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. As a Heating Engineer , you will carry out Gas Servicing and Heating Breakdowns within Sovereign Network Group's customer homes in accordance with prescribed work schedules, the Gas Safety (Installation and Use) regulations and to Sovereign Network Group's established standard procedures set for delivery of exceptional customer service. You will also carry out planned maintenance checks on systems and equipment, repair gas leaks or old gas system parts, and be responsible for installing/repairing heating system pipe work, while advising customers about gas safety and energy efficiency. As you'll spend a fair amount of time on the road, we will provide you with a van and fuel card so you'll not be out of pocket. What we're looking for: Gas qualifications: CCN1 - Core Gas Safety CENWAT1 - Central Heating Boilers & Water Heaters MET1 - Meters CKR1 - Domestic Cookers HTR1 - Gas Fires & Wall Heaters Ideally, you'll have an NVQ Level 2 in Domestic Plumbing (or equivalent) Great communication skills A full UK driving licence with the ability to drive a company van Previous experience as a domestic gas service and breakdown engineer Preferably, experience of working within social housing Comfortable working independently and as part of a team Confidence in using IT equipment such as iPads Please note, this role is subject to a satisfactory licence check, essential qualifications check and a basic disclosure. As an equal opportunities employer, we encourage applications from all as we believe that diverse talent makes us stronger. We aim to foster an environment where every individual can feel they belong, being themselves and reaching their full potential. You'll get access to plenty of training and development opportunities so you can build the skills and knowledge to enjoy a fulfilling career. About SNG SNG provides over 85,000 homes and invest in communities across London and the South of England - our purpose, to provide quality affordable homes and places that people love for generations. This is an incredibly exciting time to join us as Domestic Heating Engineer as we continue to deliver against our Sector Leading 'homes and place' strategy transforming how we operate and organise ourselves, delivering safe service and affordable housing to our customers.
Jun 14, 2026
Full time
Our Property Management teams are at the heart of making our homes great places to live. You'll find us a secure place to build your long-term future. Working in the (Wiltshire) locality, you will report directly to the Technical Manager - Gas and operate in a wider team. Here at Sovereign Network Group (SNG) we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. As a Heating Engineer , you will carry out Gas Servicing and Heating Breakdowns within Sovereign Network Group's customer homes in accordance with prescribed work schedules, the Gas Safety (Installation and Use) regulations and to Sovereign Network Group's established standard procedures set for delivery of exceptional customer service. You will also carry out planned maintenance checks on systems and equipment, repair gas leaks or old gas system parts, and be responsible for installing/repairing heating system pipe work, while advising customers about gas safety and energy efficiency. As you'll spend a fair amount of time on the road, we will provide you with a van and fuel card so you'll not be out of pocket. What we're looking for: Gas qualifications: CCN1 - Core Gas Safety CENWAT1 - Central Heating Boilers & Water Heaters MET1 - Meters CKR1 - Domestic Cookers HTR1 - Gas Fires & Wall Heaters Ideally, you'll have an NVQ Level 2 in Domestic Plumbing (or equivalent) Great communication skills A full UK driving licence with the ability to drive a company van Previous experience as a domestic gas service and breakdown engineer Preferably, experience of working within social housing Comfortable working independently and as part of a team Confidence in using IT equipment such as iPads Please note, this role is subject to a satisfactory licence check, essential qualifications check and a basic disclosure. As an equal opportunities employer, we encourage applications from all as we believe that diverse talent makes us stronger. We aim to foster an environment where every individual can feel they belong, being themselves and reaching their full potential. You'll get access to plenty of training and development opportunities so you can build the skills and knowledge to enjoy a fulfilling career. About SNG SNG provides over 85,000 homes and invest in communities across London and the South of England - our purpose, to provide quality affordable homes and places that people love for generations. This is an incredibly exciting time to join us as Domestic Heating Engineer as we continue to deliver against our Sector Leading 'homes and place' strategy transforming how we operate and organise ourselves, delivering safe service and affordable housing to our customers.
Our Property Management teams are at the heart of making our homes great places to live. You'll find us a secure place to build your long-term future. Working in the (Bristol, Cheltenham and Gloucester) locality, you will report directly to the Technical Manager - Gas and operate in a wider team. Here at Sovereign Network Group (SNG) we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. As a Heating Engineer , you will carry out Gas Servicing and Heating Breakdowns within Sovereign Network Group's customer homes in accordance with prescribed work schedules, the Gas Safety (Installation and Use) regulations and to Sovereign Network Group's established standard procedures set for delivery of exceptional customer service. You will also carry out planned maintenance checks on systems and equipment, repair gas leaks or old gas system parts , and be responsible for installing/repairing heating system pipe work , while advising customers about gas safety and energy efficiency. As you'll spend a fair amount of time on the road, we will provide you with a van and fuel card so you'll not be out of pocket. What we're looking for: Gas qualifications: CCN1 - Core Gas Safety CENWAT1 - Central Heating Boilers & Water Heaters MET1 - Meters CKR1 - Domestic Cookers HTR1 - Gas Fires & Wall Heaters Ideally, you'll have an NVQ Level 2 in Domestic Plumbing (or equivalent) Great communication skills A full UK driving licence with the ability to drive a company van Previous experience as a domestic gas service and breakdown engineer Preferably, experience of working within social housing Comfortable working independently and as part of a team Confidence in using IT equipment such as iPads Please note, this role is subject to a satisfactory licence check, essential qualifications check and a basic disclosure. About SNG It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. This is an incredibly exciting time to join us as Domestic Heating Engineer as we continue to deliver against our Sector Leading 'homes and place' strategy transforming how we operate and organise ourselves, delivering safe service and affordable housing to our customers.
Jun 14, 2026
Full time
Our Property Management teams are at the heart of making our homes great places to live. You'll find us a secure place to build your long-term future. Working in the (Bristol, Cheltenham and Gloucester) locality, you will report directly to the Technical Manager - Gas and operate in a wider team. Here at Sovereign Network Group (SNG) we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. As a Heating Engineer , you will carry out Gas Servicing and Heating Breakdowns within Sovereign Network Group's customer homes in accordance with prescribed work schedules, the Gas Safety (Installation and Use) regulations and to Sovereign Network Group's established standard procedures set for delivery of exceptional customer service. You will also carry out planned maintenance checks on systems and equipment, repair gas leaks or old gas system parts , and be responsible for installing/repairing heating system pipe work , while advising customers about gas safety and energy efficiency. As you'll spend a fair amount of time on the road, we will provide you with a van and fuel card so you'll not be out of pocket. What we're looking for: Gas qualifications: CCN1 - Core Gas Safety CENWAT1 - Central Heating Boilers & Water Heaters MET1 - Meters CKR1 - Domestic Cookers HTR1 - Gas Fires & Wall Heaters Ideally, you'll have an NVQ Level 2 in Domestic Plumbing (or equivalent) Great communication skills A full UK driving licence with the ability to drive a company van Previous experience as a domestic gas service and breakdown engineer Preferably, experience of working within social housing Comfortable working independently and as part of a team Confidence in using IT equipment such as iPads Please note, this role is subject to a satisfactory licence check, essential qualifications check and a basic disclosure. About SNG It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. This is an incredibly exciting time to join us as Domestic Heating Engineer as we continue to deliver against our Sector Leading 'homes and place' strategy transforming how we operate and organise ourselves, delivering safe service and affordable housing to our customers.
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. We have an exciting opportunity for a Maintenance Surveyor to join our Property Services Team in our Thatcham, Greenham Hub covering our Berkshire Locality . The role Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to day general maintenance issues raised either internally or by our customers. You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit. You'll also be responsible for: Carrying out inspections as needed prior to, during and on completion of repairs Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction Maintaining high quality data within the property systems Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Developing own capability through continual personal and professional development to ensure knowledge is kept up to date What you'll need: To be successful in this role you will need: Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service inc damp and mould and Awaabs Law. Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works. Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets Ability to operate with commercial acumen Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills There will be some travel involved with this role across your locality so you should be happy to travel, have access to a car and a full UK driving licence.
Jun 14, 2026
Full time
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. We have an exciting opportunity for a Maintenance Surveyor to join our Property Services Team in our Thatcham, Greenham Hub covering our Berkshire Locality . The role Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to day general maintenance issues raised either internally or by our customers. You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit. You'll also be responsible for: Carrying out inspections as needed prior to, during and on completion of repairs Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction Maintaining high quality data within the property systems Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Developing own capability through continual personal and professional development to ensure knowledge is kept up to date What you'll need: To be successful in this role you will need: Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service inc damp and mould and Awaabs Law. Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works. Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets Ability to operate with commercial acumen Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills There will be some travel involved with this role across your locality so you should be happy to travel, have access to a car and a full UK driving licence.
Block Manager- Belfast Your new company Hays is proud to be working with an established and highly regarded estate agency, known for delivering an exceptional standard of service across sales, lettings, property management and block management.Following continued growth within our block management portfolio, we are now seeking an experienced and capable Block Manager, with a minimum of five years' proven block management experience, to join their team.This is an opportunity to join a professional, ambitious and service-led agency where standards matter, relationships are valued, and clients rightly expect more than the ordinary. Your new role As a Block Manager, you will be responsible for the effective management of a portfolio of residential developments, ensuring that buildings, communal areas, financial obligations and client relationships are managed with care, competence and professionalism.This position reflects the continued growth of our block management portfolio and our commitment to maintaining the highest standards of service, communication and professional oversight as that portfolio expands.You will act as a key point of contact for directors, leaseholders, shareholders, residents, contractors and other stakeholders, providing clear communication, sound judgement and practical oversight across all aspects of block management.This is a varied and important role within the business and would suit an individual who is highly organised, commercially aware, confident in dealing with people, and genuinely committed to maintaining high standards within residential development. What you'll need to succeed Minimum of five years' proven block management experience Strong organisational and communication skills Commercial awareness and confidence in stakeholder management Ability to manage multiple relationships and responsibilities effectively A professional and service-driven approach with a commitment to high standards What you'll get in return Opportunity to join a professional, ambitious and growing agency where high standards, client relationships and service delivery are at the forefront of the business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 14, 2026
Full time
Block Manager- Belfast Your new company Hays is proud to be working with an established and highly regarded estate agency, known for delivering an exceptional standard of service across sales, lettings, property management and block management.Following continued growth within our block management portfolio, we are now seeking an experienced and capable Block Manager, with a minimum of five years' proven block management experience, to join their team.This is an opportunity to join a professional, ambitious and service-led agency where standards matter, relationships are valued, and clients rightly expect more than the ordinary. Your new role As a Block Manager, you will be responsible for the effective management of a portfolio of residential developments, ensuring that buildings, communal areas, financial obligations and client relationships are managed with care, competence and professionalism.This position reflects the continued growth of our block management portfolio and our commitment to maintaining the highest standards of service, communication and professional oversight as that portfolio expands.You will act as a key point of contact for directors, leaseholders, shareholders, residents, contractors and other stakeholders, providing clear communication, sound judgement and practical oversight across all aspects of block management.This is a varied and important role within the business and would suit an individual who is highly organised, commercially aware, confident in dealing with people, and genuinely committed to maintaining high standards within residential development. What you'll need to succeed Minimum of five years' proven block management experience Strong organisational and communication skills Commercial awareness and confidence in stakeholder management Ability to manage multiple relationships and responsibilities effectively A professional and service-driven approach with a commitment to high standards What you'll get in return Opportunity to join a professional, ambitious and growing agency where high standards, client relationships and service delivery are at the forefront of the business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Property Manager / Residential Block Manager / Senior Property Manager London - £30-60k We re currently working with a reputable managing agent who seeks Leasehold Block Management professionals at all levels across London and the home counties. Whether you re an Assistant Property Manager, Property Manager or Senior Property Manager our established managing agent client has opportunities to suit with flexible working arrangements, a welcoming, supportive team environment and state of the art offices for those keen to work more traditionally. Property Manager / Assistant Property Manager / Senior Property Manager s keen to apply should live in (or within range of) London or the home counties, have 1-5 years block management experience (covering the full range of duties from budget setting to insurance provision, S20 consultation/major works, site visits & AGM s), come from a stable career background and have a genuine customer focus (seeing tasks through to completion, lots of resident communication and complete accountability). Whilst IRPM/RICS qualification is required for Senior Property Manager applicants, it can be supported for in assistant property managers / property managers keen to obtain it in post. Our client s block portfolio is high quality and diverse, comprising long retained RMC s, Freeholder sites and New Builds all divided into manageable unit numbers in close knit postcode spreads. Property Manager / Assistant Property Manager / Senior Property Manager s working for our client will enjoy a structured career path, ongoing training and a basic salary up to £60k with benefits depending on level/experience. If you are a Property Manager / Assistant Property Manager / Senior Property Manager keen to further your career in a quality focused, flexible setting in London or the Home Counties please apply now for immediate consideration and further info About us: BBL Property Recruitment are specialist recruiters for the leasehold block management sector, established over 20 years serving property manager vacancies nationally for a variety of high quality managing agent employers.
Jun 14, 2026
Full time
Property Manager / Residential Block Manager / Senior Property Manager London - £30-60k We re currently working with a reputable managing agent who seeks Leasehold Block Management professionals at all levels across London and the home counties. Whether you re an Assistant Property Manager, Property Manager or Senior Property Manager our established managing agent client has opportunities to suit with flexible working arrangements, a welcoming, supportive team environment and state of the art offices for those keen to work more traditionally. Property Manager / Assistant Property Manager / Senior Property Manager s keen to apply should live in (or within range of) London or the home counties, have 1-5 years block management experience (covering the full range of duties from budget setting to insurance provision, S20 consultation/major works, site visits & AGM s), come from a stable career background and have a genuine customer focus (seeing tasks through to completion, lots of resident communication and complete accountability). Whilst IRPM/RICS qualification is required for Senior Property Manager applicants, it can be supported for in assistant property managers / property managers keen to obtain it in post. Our client s block portfolio is high quality and diverse, comprising long retained RMC s, Freeholder sites and New Builds all divided into manageable unit numbers in close knit postcode spreads. Property Manager / Assistant Property Manager / Senior Property Manager s working for our client will enjoy a structured career path, ongoing training and a basic salary up to £60k with benefits depending on level/experience. If you are a Property Manager / Assistant Property Manager / Senior Property Manager keen to further your career in a quality focused, flexible setting in London or the Home Counties please apply now for immediate consideration and further info About us: BBL Property Recruitment are specialist recruiters for the leasehold block management sector, established over 20 years serving property manager vacancies nationally for a variety of high quality managing agent employers.
We are looking for an experienced Security Supervisor to support the management and delivery of residential security operations within a high-profile private environment. This role requires a professional, discreet and highly organised individual with experience supporting VIPs, principals or high-net-worth individuals. You will oversee daily security activity, support the smooth running of the Control Room, manage staff rotas and ensure the highest standards of safety, service and confidentiality are maintained at all times. Key Responsibilities As Security Supervisor, you will be responsible for: Overseeing the day-to-day operation of the Control Room. Supporting residential security operations to ensure the safety of VIPs, guests and property. Developing and maintaining property floor plans, including key numbers and detector locations. Managing staff rotas, attendance, overtime, holidays and shift cover. Reporting equipment faults to the relevant department and following up where required. Coordinating with Knight Security Managers to ensure all guard positions are covered during occupied periods. Attending London and Surrey locations when required by the Security Manager. Being on-call as required. Organising job-specific training courses for the security team. Ensuring all company policies and procedures are followed, particularly in relation to health and safety. Supporting additional duties as requested by management within the scope of the role. Undertaking overtime when required. About You The successful candidate will have previous experience in a supervisory security role, ideally within a private estate, residential, VIP, luxury hospitality or high-profile environment. You will be calm under pressure, confident in managing people and situations, and able to maintain professionalism and discretion at all times. Essential Requirements Experience providing security support for VIPs, principals or high-profile individuals. Minimum CCTV SIA Licence and Security Guard Licence. Valid, clean driving licence. Current First Aid Certificate. Strong communication skills, both verbal and written. Experience managing rotas, attendance, overtime and shift cover. Ability to work flexibly, including overtime and on-call duties when required. No recorded criminal convictions or listings on relevant child protection or vulnerable adult lists. Key Skills and Attributes Strong leadership and supervisory skills. Excellent attention to detail. High level of confidentiality and discretion. Strong problem-solving ability. Calm, professional and reliable approach. Ability to work both independently and as part of a team. Strong time management and organisational skills. Flexible and adaptable approach to changing priorities. Commitment to maintaining high standards of service and security. What We Offer This is an excellent opportunity for an experienced Security Supervisor to join a professional security operation within a unique and high-profile residential environment. You will play a key role in supporting the safety, service and smooth operation of the property while working closely with the Security Manager and wider team. To apply, please submit your CV for consideration.
Jun 14, 2026
Full time
We are looking for an experienced Security Supervisor to support the management and delivery of residential security operations within a high-profile private environment. This role requires a professional, discreet and highly organised individual with experience supporting VIPs, principals or high-net-worth individuals. You will oversee daily security activity, support the smooth running of the Control Room, manage staff rotas and ensure the highest standards of safety, service and confidentiality are maintained at all times. Key Responsibilities As Security Supervisor, you will be responsible for: Overseeing the day-to-day operation of the Control Room. Supporting residential security operations to ensure the safety of VIPs, guests and property. Developing and maintaining property floor plans, including key numbers and detector locations. Managing staff rotas, attendance, overtime, holidays and shift cover. Reporting equipment faults to the relevant department and following up where required. Coordinating with Knight Security Managers to ensure all guard positions are covered during occupied periods. Attending London and Surrey locations when required by the Security Manager. Being on-call as required. Organising job-specific training courses for the security team. Ensuring all company policies and procedures are followed, particularly in relation to health and safety. Supporting additional duties as requested by management within the scope of the role. Undertaking overtime when required. About You The successful candidate will have previous experience in a supervisory security role, ideally within a private estate, residential, VIP, luxury hospitality or high-profile environment. You will be calm under pressure, confident in managing people and situations, and able to maintain professionalism and discretion at all times. Essential Requirements Experience providing security support for VIPs, principals or high-profile individuals. Minimum CCTV SIA Licence and Security Guard Licence. Valid, clean driving licence. Current First Aid Certificate. Strong communication skills, both verbal and written. Experience managing rotas, attendance, overtime and shift cover. Ability to work flexibly, including overtime and on-call duties when required. No recorded criminal convictions or listings on relevant child protection or vulnerable adult lists. Key Skills and Attributes Strong leadership and supervisory skills. Excellent attention to detail. High level of confidentiality and discretion. Strong problem-solving ability. Calm, professional and reliable approach. Ability to work both independently and as part of a team. Strong time management and organisational skills. Flexible and adaptable approach to changing priorities. Commitment to maintaining high standards of service and security. What We Offer This is an excellent opportunity for an experienced Security Supervisor to join a professional security operation within a unique and high-profile residential environment. You will play a key role in supporting the safety, service and smooth operation of the property while working closely with the Security Manager and wider team. To apply, please submit your CV for consideration.
A job opportunity has arisen for a Senior Tax Professional for a leading accountancy firm based in Peterborough. The firm have some degree of flexibility in the level they hire at, with Semi-Seniors to Assistant Managers being considered. In this role, personal tax is the key focus but there is opportunity for a well-rounded mixed tax role, allowing you to work on both personal and corporate tax, along with advisory work too. The role can be crafted to suit the best applicant The firm can offer hybrid working of 2 days per week from home. Career progression is quick, and they feel their focus on training and development allows most to get promotions and career movement more quickly than they will elsewhere. The client base served out of Peterborough will always be predominantly owner-managed businesses but there is a good number of large-scale clients, offering technical complexity and real size. Benefits: Competitive Salary Package Genuine work life balance Hybrid working - 2 days per week from home 25 days holiday Bank Holidays Opportunity to buy or sell up to 5 days of holiday Employee recognition awards Paid Overtime Free parking Flexible hours around core hours Annual Bonus Excellent progression opportunities Study support for professional qualifications Health insurance Responsibilities: Manage a diverse portfolio of clients including owner-managed businesses, high-net-worth individuals, families, trusts, estates, partnerships, and corporate entities, acting as a key day-to-day contact for tax matters. Prepare and review personal tax returns, corporation tax returns, trust tax returns, and associated tax computations, ensuring technical accuracy, compliance with legislation, and timely submission. Provide practical tax advice across a broad range of personal and corporate tax matters, translating complex technical issues into clear, commercially focused recommendations for clients. Support the delivery of tax advisory projects including shareholder extraction planning, succession and wealth planning, business restructures, capital gains tax planning, inheritance tax considerations, property tax matters, and transaction-related tax support. Manage HMRC correspondence and compliance matters, including responding to enquiries, handling information requests, supporting investigations and disclosures, and liaising directly with HMRC on behalf of clients. Prepare and review inheritance tax reporting, including IHT100 and IHT400 returns, and support trust and estate tax compliance and planning assignments. Advise on key corporate tax issues including capital allowances, loss relief, group relief, close company matters, s455 tax, director loan accounts, and other tax risk areas affecting owner-managed businesses. Review and oversee employment tax compliance requirements, including P11D/P11D(b), PAYE Settlement Agreements and employment-related securities reporting where applicable. Identify tax planning opportunities and additional service needs within the client portfolio Monitor client deadlines, maintain accurate records and work-in-progress, and contribute to efficient service delivery by identifying opportunities to improve processes and manage risk. Support, coach and review the work of junior team members, providing guidance on technical matters and contributing to their professional development. Maintain and develop tax technical knowledge through ongoing professional development and provide support to senior managers and partners on complex tax projects and advisory assignments.
Jun 14, 2026
Full time
A job opportunity has arisen for a Senior Tax Professional for a leading accountancy firm based in Peterborough. The firm have some degree of flexibility in the level they hire at, with Semi-Seniors to Assistant Managers being considered. In this role, personal tax is the key focus but there is opportunity for a well-rounded mixed tax role, allowing you to work on both personal and corporate tax, along with advisory work too. The role can be crafted to suit the best applicant The firm can offer hybrid working of 2 days per week from home. Career progression is quick, and they feel their focus on training and development allows most to get promotions and career movement more quickly than they will elsewhere. The client base served out of Peterborough will always be predominantly owner-managed businesses but there is a good number of large-scale clients, offering technical complexity and real size. Benefits: Competitive Salary Package Genuine work life balance Hybrid working - 2 days per week from home 25 days holiday Bank Holidays Opportunity to buy or sell up to 5 days of holiday Employee recognition awards Paid Overtime Free parking Flexible hours around core hours Annual Bonus Excellent progression opportunities Study support for professional qualifications Health insurance Responsibilities: Manage a diverse portfolio of clients including owner-managed businesses, high-net-worth individuals, families, trusts, estates, partnerships, and corporate entities, acting as a key day-to-day contact for tax matters. Prepare and review personal tax returns, corporation tax returns, trust tax returns, and associated tax computations, ensuring technical accuracy, compliance with legislation, and timely submission. Provide practical tax advice across a broad range of personal and corporate tax matters, translating complex technical issues into clear, commercially focused recommendations for clients. Support the delivery of tax advisory projects including shareholder extraction planning, succession and wealth planning, business restructures, capital gains tax planning, inheritance tax considerations, property tax matters, and transaction-related tax support. Manage HMRC correspondence and compliance matters, including responding to enquiries, handling information requests, supporting investigations and disclosures, and liaising directly with HMRC on behalf of clients. Prepare and review inheritance tax reporting, including IHT100 and IHT400 returns, and support trust and estate tax compliance and planning assignments. Advise on key corporate tax issues including capital allowances, loss relief, group relief, close company matters, s455 tax, director loan accounts, and other tax risk areas affecting owner-managed businesses. Review and oversee employment tax compliance requirements, including P11D/P11D(b), PAYE Settlement Agreements and employment-related securities reporting where applicable. Identify tax planning opportunities and additional service needs within the client portfolio Monitor client deadlines, maintain accurate records and work-in-progress, and contribute to efficient service delivery by identifying opportunities to improve processes and manage risk. Support, coach and review the work of junior team members, providing guidance on technical matters and contributing to their professional development. Maintain and develop tax technical knowledge through ongoing professional development and provide support to senior managers and partners on complex tax projects and advisory assignments.
Job Title: Head of Internal Sales Location: Hertfordshire Salary: Confirmed on application Hours: Monday to Friday 9 am to 5.30 pm Benefits: Competitive pension, life assurance, private medical, dental, and eye care 25 days annual leave plus bank/public holidays and annual leave purchase option PerkBox rewards, refreshments, and social/team events Excellent development and career progression opportunities About the position of Head of Internal Sales: We are exclusively partnering with a fast-growing specialist lender to appoint a Head of Internal Bridging Sales, making this an excellent opportunity for an experienced bridging finance professional ready to step into a senior leadership role within a highly ambitious and expanding business. This position will lead and develop a high-performing internal sales and sales admin function, driving results across bridging, commercial and development finance products. The ideal candidate will bring proven bridging finance experience from a lender, brokerage, bank or specialist finance environment, alongside people management, coaching and performance leadership capability. This is a high-impact role offering genuine influence over sales performance, team development and broker engagement, with strong earning potential, excellent career progression and the chance to play a key role in a growing specialist lending operation. Responsibilities for the role of Head of Internal Sales: Lead, manage and develop the internal Bridging Sales team, including Telephone Business Development Managers and Sales Administration Drive outbound and inbound sales activity to achieve and exceed KPIs, targets and service levels Coach and develop the team to improve performance, productivity and career progression Manage pipeline activity, conversion rates and overall sales performance across bridging, commercial and development finance Support complex cases, broker enquiries and exceptions requiring senior input or approval Build and maintain strong relationships with brokers, introducers and key market partners Ensure accurate CRM usage, MI reporting and pipeline management across the team Work closely with operational and product teams to improve processes and identify sales opportunities Monitor market trends and competitor activity to support business growth and product positioning Promote a high-performance, customer-focused and compliant sales culture across the team Experience and skills required for the role of Head of Internal Sales: Proven experience in bridging finance (lender, brokerage, bank or specialist lender) - essential Previous experience in sales or business team management within financial services Strong track record of delivering against targets, KPIs and performance metrics Experience in commercial, development or short-term property finance Ability to manage and develop teams through coaching and performance management Strong broker/introducer relationship management and pipeline control experience Experience handling complex cases, referrals and structured lending decisions Excellent communication skills and ability to perform in a fast-paced, target-driven environment For more information regarding the role of Head of Internal Sales , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jun 14, 2026
Full time
Job Title: Head of Internal Sales Location: Hertfordshire Salary: Confirmed on application Hours: Monday to Friday 9 am to 5.30 pm Benefits: Competitive pension, life assurance, private medical, dental, and eye care 25 days annual leave plus bank/public holidays and annual leave purchase option PerkBox rewards, refreshments, and social/team events Excellent development and career progression opportunities About the position of Head of Internal Sales: We are exclusively partnering with a fast-growing specialist lender to appoint a Head of Internal Bridging Sales, making this an excellent opportunity for an experienced bridging finance professional ready to step into a senior leadership role within a highly ambitious and expanding business. This position will lead and develop a high-performing internal sales and sales admin function, driving results across bridging, commercial and development finance products. The ideal candidate will bring proven bridging finance experience from a lender, brokerage, bank or specialist finance environment, alongside people management, coaching and performance leadership capability. This is a high-impact role offering genuine influence over sales performance, team development and broker engagement, with strong earning potential, excellent career progression and the chance to play a key role in a growing specialist lending operation. Responsibilities for the role of Head of Internal Sales: Lead, manage and develop the internal Bridging Sales team, including Telephone Business Development Managers and Sales Administration Drive outbound and inbound sales activity to achieve and exceed KPIs, targets and service levels Coach and develop the team to improve performance, productivity and career progression Manage pipeline activity, conversion rates and overall sales performance across bridging, commercial and development finance Support complex cases, broker enquiries and exceptions requiring senior input or approval Build and maintain strong relationships with brokers, introducers and key market partners Ensure accurate CRM usage, MI reporting and pipeline management across the team Work closely with operational and product teams to improve processes and identify sales opportunities Monitor market trends and competitor activity to support business growth and product positioning Promote a high-performance, customer-focused and compliant sales culture across the team Experience and skills required for the role of Head of Internal Sales: Proven experience in bridging finance (lender, brokerage, bank or specialist lender) - essential Previous experience in sales or business team management within financial services Strong track record of delivering against targets, KPIs and performance metrics Experience in commercial, development or short-term property finance Ability to manage and develop teams through coaching and performance management Strong broker/introducer relationship management and pipeline control experience Experience handling complex cases, referrals and structured lending decisions Excellent communication skills and ability to perform in a fast-paced, target-driven environment For more information regarding the role of Head of Internal Sales , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Hays Construction and Property
Dudley, West Midlands
Your new company Hays are delighted to be supporting an award-winning housing provider in the West Midlands in recruiting an Asset Manager to join them on a permanent basis. This organisation is dedicated to creating safe, sustainable homes and fostering a supportive, collaborative environment. As they continue to grow and innovate, they're looking for an experienced Asset Manager to lead their asset management strategy and make a real impact on the communities they serve. Your new role As Asset Manager, you'll take ownership of building assets and landlord services, ensuring every aspect of property management meets the highest standards. You will: Lead on reactive maintenance, planned works, and major projects, delivering cost-effective solutions on time and within budget. Drive the capital programme aligned with the overall strategy, including carbon net-zero and retrofit initiatives. Ensure compliance with regulatory standards, health and safety, and legal obligations. Manage and mentor a small team, providing strong leadership and guidance. Build lasting relationships with tenants, contractors, and partners as a trusted senior point of contact. Oversee procurement, budget management, and process improvements to enhance service delivery. This is a pivotal role where you'll contribute to strategic decisions and help shape the future of housing services. The role is Monday to Friday, with flexibility offered on a hybrid working basis. What you'll need to succeed In order to succeed in this role you will have: At least 2 years' experience in surveying, repairs, or maintenance management. A qualification in a construction-related discipline (ONC, HNC or equivalent). Strong knowledge of building construction, defects, and compliance requirements. Proven ability to manage budgets, contractors, and procurement processes. Excellent communication, organisational, and problem-solving skills. A customer-first mindset and the ability to lead and inspire a team. Full right to work in the UK is required at the time of application as no Visa sponsorship will be offered for this role. Applicants without the right to work in the UK at the time of application need not apply. What you'll get in return In return you will receive an excellent basic salary of up to 45,000 per annum dependent on experience, plus further benefits including 35 days annual leave (including bank holidays), flexible/hybrid working, on-site parking, and other benefits including Medicash and health & wellbeing support. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 14, 2026
Full time
Your new company Hays are delighted to be supporting an award-winning housing provider in the West Midlands in recruiting an Asset Manager to join them on a permanent basis. This organisation is dedicated to creating safe, sustainable homes and fostering a supportive, collaborative environment. As they continue to grow and innovate, they're looking for an experienced Asset Manager to lead their asset management strategy and make a real impact on the communities they serve. Your new role As Asset Manager, you'll take ownership of building assets and landlord services, ensuring every aspect of property management meets the highest standards. You will: Lead on reactive maintenance, planned works, and major projects, delivering cost-effective solutions on time and within budget. Drive the capital programme aligned with the overall strategy, including carbon net-zero and retrofit initiatives. Ensure compliance with regulatory standards, health and safety, and legal obligations. Manage and mentor a small team, providing strong leadership and guidance. Build lasting relationships with tenants, contractors, and partners as a trusted senior point of contact. Oversee procurement, budget management, and process improvements to enhance service delivery. This is a pivotal role where you'll contribute to strategic decisions and help shape the future of housing services. The role is Monday to Friday, with flexibility offered on a hybrid working basis. What you'll need to succeed In order to succeed in this role you will have: At least 2 years' experience in surveying, repairs, or maintenance management. A qualification in a construction-related discipline (ONC, HNC or equivalent). Strong knowledge of building construction, defects, and compliance requirements. Proven ability to manage budgets, contractors, and procurement processes. Excellent communication, organisational, and problem-solving skills. A customer-first mindset and the ability to lead and inspire a team. Full right to work in the UK is required at the time of application as no Visa sponsorship will be offered for this role. Applicants without the right to work in the UK at the time of application need not apply. What you'll get in return In return you will receive an excellent basic salary of up to 45,000 per annum dependent on experience, plus further benefits including 35 days annual leave (including bank holidays), flexible/hybrid working, on-site parking, and other benefits including Medicash and health & wellbeing support. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Assistant Building Manager to join the team in Manchester. About the Role: As a CBRE Assistant Building Manager , you will supervise a team responsible for the coordination of a variety of departmental and financial activities. This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group. What You'll Do: Work with multiple Market Leaders to identify opportunities to improve service delivery to customers. Verify the database of vendor management information is accurate and up to date. Review and approve vendor invoices, billings, expense reports, accounts receivables, and contract execution process. Ensure service and support provided by the team is consistent and timely. Responsible for review of data integrity across systems. Ensure compliance with company policy, real estate law, and QHSE regulations. Assist with the development of best practices, policies, procedures, and initiatives to support operations. Participate in the internal audit process i.e. ISO Audits, LEED/WELL, CBRE QHSE Audits, etc. To carry out regular inspection audits of the site core areas, including quality standards, QHSE, and any other client requirements. What You'll Need: Bachelor's Degree preferred with 3 - 5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. IOSH Managing Safely, or experience in monitoring Health & Safety compliance obligations Experience working with BMS & CMMS Systems Building Regulation Knowledge i.e. LOLER, PUWER, Work at Height, Fire Safety etc Requires the ability to explain complex concepts or sensitive information. Knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Excellent organizational skills with a master- level inquisitive mindset. Good personal organisation; time management and the ability to prioritise Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Jun 14, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Assistant Building Manager to join the team in Manchester. About the Role: As a CBRE Assistant Building Manager , you will supervise a team responsible for the coordination of a variety of departmental and financial activities. This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group. What You'll Do: Work with multiple Market Leaders to identify opportunities to improve service delivery to customers. Verify the database of vendor management information is accurate and up to date. Review and approve vendor invoices, billings, expense reports, accounts receivables, and contract execution process. Ensure service and support provided by the team is consistent and timely. Responsible for review of data integrity across systems. Ensure compliance with company policy, real estate law, and QHSE regulations. Assist with the development of best practices, policies, procedures, and initiatives to support operations. Participate in the internal audit process i.e. ISO Audits, LEED/WELL, CBRE QHSE Audits, etc. To carry out regular inspection audits of the site core areas, including quality standards, QHSE, and any other client requirements. What You'll Need: Bachelor's Degree preferred with 3 - 5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. IOSH Managing Safely, or experience in monitoring Health & Safety compliance obligations Experience working with BMS & CMMS Systems Building Regulation Knowledge i.e. LOLER, PUWER, Work at Height, Fire Safety etc Requires the ability to explain complex concepts or sensitive information. Knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Excellent organizational skills with a master- level inquisitive mindset. Good personal organisation; time management and the ability to prioritise Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Job Role - Head of Heat Network Management Salary - Competitive + Benefits Location - London - Hybrid Job Type - Permanent Reports To - Director of Portfolio & Growth This is not a routine compliance role. It is a chance to build the governance infrastructure that will define how one of the UK's largest property managers meets the demands of a rapidly evolving regulatory landscape. About the Company FirstPort is the UK's leading residential property management business, managing thousands of developments across England, Scotland, and Wales. A TPI-accredited, Property Ombudsman-registered company, FirstPort serves close to a million residents and works with developers, freeholders, RMCs, and RTMs to deliver consistently excellent property management. Across its portfolio of 100+ residential and mixed-use heat networks, FirstPort is making a significant investment in energy governance and compliance in response to the Energy Act and the emergence of Ofgem as the active regulator for the sector. The Role Reporting to the Director of Portfolio and Growth, the Head of Heat Network Management will own the full compliance, governance, metering, billing, and customer protection agenda across FirstPort's entire heat network portfolio. This is a senior, high-profile role that combines deep regulatory expertise with hands-on leadership of a specialist multi-disciplinary team spanning technical staff, accountants, and customer service representatives. The successful candidate will act as the organisation's primary interface with Ofgem, take formal accountability for compliance sign-off, and build the frameworks and controls that give senior leadership and the Board confidence in the organisation's regulatory position. Alongside managing current obligations, the role carries a clear mandate to drive data quality improvement, develop metering strategy, and position the function as a centre of excellence, and in time, a value-generating part of the business. Key Responsibilities Regulatory Leadership & Policy Lead the interpretation and implementation of heat network regulation, translating legal and policy requirements into robust internal frameworks aligned with leasehold obligations Track legislative and regulatory developments proactively, adapting internal policy, procedures, and team training in response to changes as they emerge Provide expert input into the organisation's broader strategic response to the Energy Act, leasehold reform, and related regulatory developments Regulatory Leadership & Policy Act as the organisation's lead interface with Ofgem, ensuring accurate, timely, and transparent regulatory reporting and full readiness for audit and inspection Build and maintain effective working relationships with Ofgem and other relevant regulatory and industry bodies, positioning FirstPort as a credible and well-governed operator Compliance Assurance & Risk Provide oversight and formal assurance that all heat network activities meet regulatory requirements, identifying and mitigating compliance, financial, and reputational risk across the portfolio Establish governance structures and reporting frameworks that give senior leadership and the Board clear, timely visibility of compliance status, risk exposure, and portfolio performance Metering, Billing & Data Governance Set and oversee the strategy and controls for metering, billing, and data management to ensure accuracy, integrity, and full regulatory compliance across the portfolio Drive improvements in data quality and management systems to meet current and emerging regulatory requirements, with a credible roadmap toward smart metering and buildings capability Ensure billing governance, reconciliation, and data validation processes are robust, well-documented, and consistently applied Debt & Financial Governance Ensure debt management practices across the heat network portfolio are fair, compliant, and effectively governed, balancing financial performance with resident protection Maintain strong analytical oversight of debt data, arrears trends, and financial risk, providing timely recommendations to senior leadership Leadership & Team Development Lead, develop, and align a specialist multi-disciplinary team including technical specialists, accountants, and customer service representatives, fostering a culture of accountability, transparency, and continuous improvement Build cross-functional capability across the team, ensuring colleagues understand regulatory obligations and the standards expected of them in day-to-day delivery Customer Protection & Experience Embed customer protection, transparency, and fairness into all aspects of heat network delivery, ensuring positive resident outcomes and full compliance with consumer protection obligations Ensure the team responds effectively to customer concerns and escalations, maintaining the standards expected of a regulated operator Supply Chain Oversight Monitor site-specific plant maintenance across the heat network portfolio, ensuring supply chain performance is effectively managed, works are appropriately scoped, and maintenance proposals represent fair value and sound technical justification Person Specification - Essential Strong, working knowledge of heat network regulation and energy compliance frameworks, including the Energy Act and emerging Ofgem requirements Significant experience in metering and billing operations within a regulated environment, with demonstrated oversight of billing governance, reconciliation, and data validation Proven experience engaging with Ofgem or equivalent regulatory bodies, including formal reporting, audit preparation, and compliance assurance Experience designing and implementing compliance frameworks, translating regulatory requirements into operational policy and controls Demonstrable experience supporting or overseeing debt management strategies in a customer-facing, regulated context Senior leadership and line management experience, with the ability to lead multi-disciplinary teams and build cross-functional capability Strong analytical capability with the ability to interpret complex data, identify risk, and present clear findings to senior stakeholders Excellent communication skills, comfortable engaging with regulators, executive leadership, residents, and operational teams Person Specification - Desirable Experience working within a large-scale residential property management or housing business Familiarity with leasehold legislation, property deed requirements, and the obligations of property managers in relation to heat network delivery Experience developing or overseeing smart metering strategy or a smart buildings platform implementation Exposure to a PE-backed or high-growth business environment Experience contributing to regulatory consultations or industry working groups Key Competencies Regulatory authority: the ability to represent FirstPort confidently with Ofgem, industry bodies, and executive stakeholders, with the credibility that comes from genuine expertise Governance-led thinking: a natural instinct to build structures, frameworks, and controls that deliver consistent, auditable outcomes rather than managing compliance reactively Clarity under complexity: the ability to translate fast-changing legislation into clear, actionable internal policy without unnecessary delay or over-complication Commercial awareness: an understanding of how compliance and financial performance interact, and how the function can add value beyond pure risk mitigation Collaborative leadership: a leader who brings people with them and builds effective working relationships across technical, financial, and operational functions Resilience and agility: the confidence to operate in a fast-changing regulatory environment, hold firm on standards when it matters, and adapt quickly when the rules change What FirstPort Offers Competitive base salary, dependent on experience Private medical insurance and life assurance Pension with matched employer contributions Accredited CPD and professional development support Employee wellbeing and discount programme including discounted gym membership Extended maternity and paternity provisions Board-level visibility and genuine career development prospects The opportunity to build and lead a compliance function with real scope and strategic significance Recruitment Disclaimer This vacancy is being managed exclusively by Dan Rodgers at Joshua Robert as part of a retained search assignment. All applications and expressions of interest submitted in response to this advert will be forwarded directly to Dan Rodgers for review and management as part of the recruitment process. Direct approaches or applications to the client organisation may be redirected to Joshua Robert. By submitting your application, you acknowledge that your details may be shared with Dan Rodgers and the Joshua Robert Recruitment Team for the purposes of this recruitment process and in accordance with applicable data protection regulations.
Jun 14, 2026
Full time
Job Role - Head of Heat Network Management Salary - Competitive + Benefits Location - London - Hybrid Job Type - Permanent Reports To - Director of Portfolio & Growth This is not a routine compliance role. It is a chance to build the governance infrastructure that will define how one of the UK's largest property managers meets the demands of a rapidly evolving regulatory landscape. About the Company FirstPort is the UK's leading residential property management business, managing thousands of developments across England, Scotland, and Wales. A TPI-accredited, Property Ombudsman-registered company, FirstPort serves close to a million residents and works with developers, freeholders, RMCs, and RTMs to deliver consistently excellent property management. Across its portfolio of 100+ residential and mixed-use heat networks, FirstPort is making a significant investment in energy governance and compliance in response to the Energy Act and the emergence of Ofgem as the active regulator for the sector. The Role Reporting to the Director of Portfolio and Growth, the Head of Heat Network Management will own the full compliance, governance, metering, billing, and customer protection agenda across FirstPort's entire heat network portfolio. This is a senior, high-profile role that combines deep regulatory expertise with hands-on leadership of a specialist multi-disciplinary team spanning technical staff, accountants, and customer service representatives. The successful candidate will act as the organisation's primary interface with Ofgem, take formal accountability for compliance sign-off, and build the frameworks and controls that give senior leadership and the Board confidence in the organisation's regulatory position. Alongside managing current obligations, the role carries a clear mandate to drive data quality improvement, develop metering strategy, and position the function as a centre of excellence, and in time, a value-generating part of the business. Key Responsibilities Regulatory Leadership & Policy Lead the interpretation and implementation of heat network regulation, translating legal and policy requirements into robust internal frameworks aligned with leasehold obligations Track legislative and regulatory developments proactively, adapting internal policy, procedures, and team training in response to changes as they emerge Provide expert input into the organisation's broader strategic response to the Energy Act, leasehold reform, and related regulatory developments Regulatory Leadership & Policy Act as the organisation's lead interface with Ofgem, ensuring accurate, timely, and transparent regulatory reporting and full readiness for audit and inspection Build and maintain effective working relationships with Ofgem and other relevant regulatory and industry bodies, positioning FirstPort as a credible and well-governed operator Compliance Assurance & Risk Provide oversight and formal assurance that all heat network activities meet regulatory requirements, identifying and mitigating compliance, financial, and reputational risk across the portfolio Establish governance structures and reporting frameworks that give senior leadership and the Board clear, timely visibility of compliance status, risk exposure, and portfolio performance Metering, Billing & Data Governance Set and oversee the strategy and controls for metering, billing, and data management to ensure accuracy, integrity, and full regulatory compliance across the portfolio Drive improvements in data quality and management systems to meet current and emerging regulatory requirements, with a credible roadmap toward smart metering and buildings capability Ensure billing governance, reconciliation, and data validation processes are robust, well-documented, and consistently applied Debt & Financial Governance Ensure debt management practices across the heat network portfolio are fair, compliant, and effectively governed, balancing financial performance with resident protection Maintain strong analytical oversight of debt data, arrears trends, and financial risk, providing timely recommendations to senior leadership Leadership & Team Development Lead, develop, and align a specialist multi-disciplinary team including technical specialists, accountants, and customer service representatives, fostering a culture of accountability, transparency, and continuous improvement Build cross-functional capability across the team, ensuring colleagues understand regulatory obligations and the standards expected of them in day-to-day delivery Customer Protection & Experience Embed customer protection, transparency, and fairness into all aspects of heat network delivery, ensuring positive resident outcomes and full compliance with consumer protection obligations Ensure the team responds effectively to customer concerns and escalations, maintaining the standards expected of a regulated operator Supply Chain Oversight Monitor site-specific plant maintenance across the heat network portfolio, ensuring supply chain performance is effectively managed, works are appropriately scoped, and maintenance proposals represent fair value and sound technical justification Person Specification - Essential Strong, working knowledge of heat network regulation and energy compliance frameworks, including the Energy Act and emerging Ofgem requirements Significant experience in metering and billing operations within a regulated environment, with demonstrated oversight of billing governance, reconciliation, and data validation Proven experience engaging with Ofgem or equivalent regulatory bodies, including formal reporting, audit preparation, and compliance assurance Experience designing and implementing compliance frameworks, translating regulatory requirements into operational policy and controls Demonstrable experience supporting or overseeing debt management strategies in a customer-facing, regulated context Senior leadership and line management experience, with the ability to lead multi-disciplinary teams and build cross-functional capability Strong analytical capability with the ability to interpret complex data, identify risk, and present clear findings to senior stakeholders Excellent communication skills, comfortable engaging with regulators, executive leadership, residents, and operational teams Person Specification - Desirable Experience working within a large-scale residential property management or housing business Familiarity with leasehold legislation, property deed requirements, and the obligations of property managers in relation to heat network delivery Experience developing or overseeing smart metering strategy or a smart buildings platform implementation Exposure to a PE-backed or high-growth business environment Experience contributing to regulatory consultations or industry working groups Key Competencies Regulatory authority: the ability to represent FirstPort confidently with Ofgem, industry bodies, and executive stakeholders, with the credibility that comes from genuine expertise Governance-led thinking: a natural instinct to build structures, frameworks, and controls that deliver consistent, auditable outcomes rather than managing compliance reactively Clarity under complexity: the ability to translate fast-changing legislation into clear, actionable internal policy without unnecessary delay or over-complication Commercial awareness: an understanding of how compliance and financial performance interact, and how the function can add value beyond pure risk mitigation Collaborative leadership: a leader who brings people with them and builds effective working relationships across technical, financial, and operational functions Resilience and agility: the confidence to operate in a fast-changing regulatory environment, hold firm on standards when it matters, and adapt quickly when the rules change What FirstPort Offers Competitive base salary, dependent on experience Private medical insurance and life assurance Pension with matched employer contributions Accredited CPD and professional development support Employee wellbeing and discount programme including discounted gym membership Extended maternity and paternity provisions Board-level visibility and genuine career development prospects The opportunity to build and lead a compliance function with real scope and strategic significance Recruitment Disclaimer This vacancy is being managed exclusively by Dan Rodgers at Joshua Robert as part of a retained search assignment. All applications and expressions of interest submitted in response to this advert will be forwarded directly to Dan Rodgers for review and management as part of the recruitment process. Direct approaches or applications to the client organisation may be redirected to Joshua Robert. By submitting your application, you acknowledge that your details may be shared with Dan Rodgers and the Joshua Robert Recruitment Team for the purposes of this recruitment process and in accordance with applicable data protection regulations.
3 month temp role Finance Manager 55,235 - 58,236 Glasgow Monday - Friday 845am - 1645 Role Purpose Lead and manage a high-quality finance function, driving performance, teamwork, and accountability. Support delivery of strategic objectives while ensuring effective financial control and reporting. Key Responsibilities 1. Leadership & Staff Management Manage, motivate, and develop finance staff, including appraisals, training, and wellbeing. Plan and allocate resources to ensure efficient delivery of finance services. Support recruitment, induction, and performance management. 2. Financial Management Lead budget preparation with senior leadership and budget holders. Produce management accounts, financial analysis, and budget monitoring reports. Oversee cash flow forecasting and treasury management. Manage month-end processes and quarterly VAT returns. Provide financial data for external reporting. 3. Development & Funding Support financial appraisals of development opportunities. Assist in securing development funding and managing related records and claims. 4. Property & Revenue Oversee rent accounting processes. Ensure accurate rent setting and service charge calculations. 5. Reporting & Stakeholder Support Provide regular financial reports and variance analysis to managers and committees. Support stakeholders' understanding of financial information and processes. Present financial reports to governing boards as required. 6. Policy, Strategy & Compliance Contribute to financial policies, procedures, and systems development. Support strategic planning, including business plan development. 7. Factoring Services Maintain and develop factoring services in line with regulatory requirements. Ensure compliance with Property Factors legislation and reporting standards. 8. General Responsibilities Collaborate with HR on payroll processes. Maintain financial systems and performance reporting (KPIs). Support insurance coordination and leadership team activities. Promote equality, health & safety, and organisational values. Attend relevant training and undertake additional duties as required. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Jun 14, 2026
Seasonal
3 month temp role Finance Manager 55,235 - 58,236 Glasgow Monday - Friday 845am - 1645 Role Purpose Lead and manage a high-quality finance function, driving performance, teamwork, and accountability. Support delivery of strategic objectives while ensuring effective financial control and reporting. Key Responsibilities 1. Leadership & Staff Management Manage, motivate, and develop finance staff, including appraisals, training, and wellbeing. Plan and allocate resources to ensure efficient delivery of finance services. Support recruitment, induction, and performance management. 2. Financial Management Lead budget preparation with senior leadership and budget holders. Produce management accounts, financial analysis, and budget monitoring reports. Oversee cash flow forecasting and treasury management. Manage month-end processes and quarterly VAT returns. Provide financial data for external reporting. 3. Development & Funding Support financial appraisals of development opportunities. Assist in securing development funding and managing related records and claims. 4. Property & Revenue Oversee rent accounting processes. Ensure accurate rent setting and service charge calculations. 5. Reporting & Stakeholder Support Provide regular financial reports and variance analysis to managers and committees. Support stakeholders' understanding of financial information and processes. Present financial reports to governing boards as required. 6. Policy, Strategy & Compliance Contribute to financial policies, procedures, and systems development. Support strategic planning, including business plan development. 7. Factoring Services Maintain and develop factoring services in line with regulatory requirements. Ensure compliance with Property Factors legislation and reporting standards. 8. General Responsibilities Collaborate with HR on payroll processes. Maintain financial systems and performance reporting (KPIs). Support insurance coordination and leadership team activities. Promote equality, health & safety, and organisational values. Attend relevant training and undertake additional duties as required. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 14, 2026
Contractor
Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
