218 jobs found

Director of Digital, Data and Innovation London (with hybrid working and occasional travel to other locations) The Organisation Our client is a membership organisation. They are proud to have achieved workplace accreditations - Invest in People Gold and Invest in Wellbeing Silver. These awards reflect their commitment to their employees. They are now looking for a Director of Digital, Data and Innovation to join them on a full-time, permanent basis. This is an excellent opportunity to play a leading role, where you can deliver innovation and digital excellence. The Role As the Director of Digital, Data and Innovation, you will provide strategic leadership for our client's technology services, delivering digital and technology operations, digital transformation and organisational priorities. Joining the Executive and Senior Leadership Team, you will define and deliver a clear digital roadmap, leading major transformation, cyber security, infrastructure modernisation and systems improvement programmes. You will ensure new platforms and services enhance efficiency, user experience and organisational performance, and the IT function is continually developed. You will also lead and develop high-performing teams, strengthen operational maturity and oversee governance, risk, compliance and supplier relationships across the IT function. Working closely with colleagues and stakeholders, you will champion a customer-focused approach and ensure technology investment delivers measurable value, sustainable growth and organisational resilience. Additionally, you will: - Define enterprise architecture, technology standards and data governance frameworks - Manage strategic technology suppliers, procurement activities and high-value contracts - Oversee departmental budgets, investment planning and technology expenditure - Provide strategic technology advice and reporting to executives, boards and committees About You To be considered as Director of Digital, Data and Innovation, you will need: - Significant senior technology leadership experience, including reporting to Executive or Board level - Experience leading multi-disciplinary digital and technology teams through periods of change, development and operational improvement - Experience developing and delivering digital and technology strategies and multi-year roadmaps aligned to organisational objectives - Experience delivering strategic digital and technology initiatives across infrastructure, cyber security, systems modernisation and digital platforms - Experience improving operational effectiveness, service delivery and organisational capability within technology functions undergoing change or modernisation - Experience of technology governance, cyber security and recognised service delivery frameworks - An understanding of AI and emerging technologies and their practical application - A degree-level qualification or equivalent relevant professional experience The Benefits - Competitive Salary - 28 days' holiday per annum plus bank holidays - An extra day off for your birthday - Benefits, including stakeholder pension scheme, life assurance and private health cover - Continuous training and career development - A range of wellbeing benefits to encourage a healthy work-life balance This is a rare opportunity for an accomplished digital and technology leader to join our client's respected organisation. You'll have the chance to shape and deliver a far-reaching digital transformation agenda, influencing how our client's global organisation evolves technology, data and digital capabilities for the future. What's more, you'll join an organisation with a rich heritage and an ambitious future vision, giving you the platform to leave a lasting legacy while working alongside influential leaders. So, if you want to lead transformative digital change on a global stage, select the apply button today! This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

The Opportunity - Ford & Stanley are supporting a rail client with the recruitment of a Project Engineer to support the delivery of heavy maintenance and overhaul programmes across rolling stock fleets. You will play a key role in coordinating engineering activities, ensuring production plans, technical documentation, and project deliverables are in place to enable safe, efficient, and high-quality execution. This position has arisen due to increased project workload and requires an engineer who can confidently bridge the gap between engineering, production, and project delivery teams. The role would suit someone with a strong technical background who is comfortable working in a fast-paced, safety-critical environment and engaging with both internal stakeholders and customers. Responsibilities - Coordinate engineering aspects of heavy maintenance projects and work packages Develop and maintain project plans, WBS structures, and production schedules Create and manage technical documentation, work instructions, and maintenance processes Support production teams with technical guidance, fault resolution, and engineering queries Lead daily production reviews, ensuring progress against targets and KPIs Manage material issues, obsolescence challenges, and technical queries with customers Coordinate subcontractors and suppliers to ensure timely project delivery Deliver toolbox talks and engineering briefings throughout the project lifecycle Ensure compliance with health, safety, quality, and environmental standards Support continuous improvement initiatives to drive efficiency and reliability The Candidate - Essential - Experience within rail, rolling stock, or heavy engineering environments Strong understanding of maintenance, production, or overhaul environments Ability to interpret engineering drawings and technical documentation Experience supporting or delivering engineering projects or work packages Strong problem-solving and organisational skills Confident communicator able to work across multiple stakeholders Competent with Microsoft 365 and planning tools Desirable - Understanding of traction and rolling stock systems (multiple units) Experience in a safety-critical environment Knowledge of ISO standards () Awareness of ROSCO / TOC / FOC structures IOSH qualification Location - Bristol Working Pattern - Monday to Friday ( 37 hours per week ) Contract - Initial 12 months About Ford & Stanley - Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue-collar trade & technical services - permanent and temporary Ford & Stanley Recruitment - Business specialising in white-collar recruitment across specialist verticals including Rail Engineering, Civils & Infrastructure, Digital, Manufacturing, Supply Chain & Logistics Ford & Stanley Executive Search - Executive Search and Interim solutions across the UK, Europe, North America, and the Middle East Ford & Stanley Genius Performance - Accelerating performance through coaching, training, and leadership development Ford & Stanley Talent Services Group Ltd are a Disability Confident employer and are committed to equal opportunities.

Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent

Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!

Job Title: Board Administrator and CEO Office Support Location: London Salary : £19,800 - £24,700 per annum (FTE is £33,000-£41,300 per annum) based upon experience plus discretionary bonus and comprehensive benefits Job Type: Part Time, Permanent Role Overview We are seeking an experienced administrator with secretarial skills to act as the administrator for the company's member Boards. The successful candidate will have strong secretarial and administrative skills, familiarity with senior relationship management, proficiency in MS Office, record keeping, good document drafting and communication skills. Key Responsibilities: Tasks required in the board administrator role: Organise Main Board and Membership, Finance & Performance (MF&P) Board meetings (four each per year), including arranging one lunch and one dinner annually Take minutes for all Board and MF&P meetings, review minutes with the techUK CEO and CFO, and then with the Chairs of respective meetings Prepare scripts for Board Chairs and send to them in advance of meetings Send out board papers, ensuring timely distribution by coordinating and following up with Senior Leadership Team (SLT) members Liaise with the SLT to draft agendas for board meetings Monitor the Company Secretary inbox and respond appropriately to any incoming emails Send nomination forms out for selected directors when requested Arrange Remuneration Committee meeting annually, including distribution of papers Organise Nomination Committee meeting twice a year, ensuring board papers are sent out in advance Liaise with marketing to ensure the website is kept up to date in terms of board members changes and ensuring biographies are current Coordinate with SME lead and marketing team to organise the timetable for the board elections, prepare the relevant forms, notify all successful candidates of the next steps in the process and inform unsuccessful candidates Obtain relevant information for new board members (headshot, bio, declaration of interest, personal details) ensure with Company Secretary they are registered with Companies House Annually obtain updated declarations of interest from each director Annually confirm with each director that there has been no change in home address for Companies House records Tasks required in the PA Support role: Support the CEO's PA in their tasks including; Managing CEO email accounts Handle incoming calls and postal correspondence for the executive office Coordinate and manage extensive travel arrangements for the CEO and as required by the Senior Leadership Team Process business expenses in line with company policies and guidelines Update and manage CRM database Arrange and provide support for business review meetings, team away days and internal/external events Coordinate internal and external meetings by reviewing schedules, identifying suitable times and communicating with external parties including government representatives to arrange meetings for the Senior Leadership Team Provide secretarial and administrative support to the rest of the Senior Management team as required The role reports to the CEO in the support role to the CEO's office and the SLT. The role additionally reports to the Company Secretary for Board administration guidance and task management. Skills, Knowledge and Expertise: Core Competencies Excellent organisation, prioritisation, and time management skills, with the ability to self-motivate Strong written and verbal communication skills High level of attention to detail, accuracy and confidentiality Flexible, adaptable, able to work on own initiative with can-do-attitude Able to work collaboratively and independently on own initiative Ability to manage multiple priorities and tight deadlines, exercising sound judgement Ability to build effective working relationships with colleagues and stakeholders at all levels A proactive and adaptable approach to work Essential Knowledge and Experience Previous experience in EA/PA role supporting a CEO or similar An understanding of board governance and regulatory compliance Good working knowledge of Office 365 applications such as MS Word, Excel and PowerPoint, Teams, and confident using digital systems, data, and documentation Strong diary management and organisational skills Experience in preparing board papers, minutes and agendas Desired Knowledge and Experience Experience supporting C-suite executives and boards Knowledge of company secretarial duties, statutory registers and Company House requirements Additional Information: This is a part-time role based out of the company's London offices. This role is three days a week. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Board Admin Assistant, Office Administrator, Administrator, Administration Clerk, Board Support Administrator, Business Support, Executive Assistant, EA to CEO, Personal Assistant, PA to CEO Business Administrator may also be considered.

Customer & Marketing Executive St Andrews Salary: 35,000 Are you commercially minded, creatively driven, and passionate about delivering exceptional customer experiences? We are seeking a Customer & Marketing Executive to join our growing luxury property business in St Andrews . This is a dynamic, hands-on role within a premium, service-led property business , where you'll play a key part in shaping both the guest experience and the commercial performance of the business. About the Role This is a varied position spanning customer experience, marketing, and business operations , giving you exposure across the full guest journey - from initial enquiry to post-stay engagement - while also contributing to strategic decisions through data and insight. You will work closely within a small, agile team , predominantly on-site in St Andrews , with external property visits and involvement in guest check-ins and check-outs. Key Responsibilities Customer Experience Deliver a seamless, high-end guest journey from enquiry through to departure Manage customer enquiries with professionalism and attention to detail Handle bespoke guest requests, ensuring a personalised, luxury experience Support guest check-ins and check-outs where required Marketing & Brand Development Create engaging video and visual content showcasing properties Develop innovative, creative ideas to increase engagement while maintaining a slick, premium brand identity Support social media and digital marketing activity Ensure all marketing output reflects a high-quality, aspirational feel Market Analysis & Performance Monitor market trends and competitor activity within the short-stay and luxury property sector Assess and optimise advertising platforms and return on investment (ROI) Contribute to data-driven decisions to improve performance and growth Guest Engagement & Retention Engage with guests post-stay to gather feedback and encourage repeat bookings Support brand loyalty through excellent follow-up and relationship management Business & Operational Support Support internal processes and continuous improvement initiatives Use data and analytics to build business cases for new ideas and improvements Take ownership of mini projects and case studies within the business Work collaboratively across a small team, contributing wherever needed About You We are looking for someone who is: Commercially minded with a strong understanding of business performance Confident working with data and analytics to support decision-making Experienced in assessing ROI across marketing or commercial activities (essential) Highly organised, with the ability to manage projects and take ownership A strong communicator with a polished, professional approach Proactive, adaptable, and comfortable working in a fast-paced environment Marketing experience is desirable but not essential - a strong commercial mindset and analytical capability are key. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Manager - Telecoms / VoIP Southampton - Office Based - Full Time 50,000 + Benefits A well-funded and ambitious telecoms and digital services business is looking for a Customer Service Manager to lead and improve a busy customer support team. You'll manage a team of 9 support executives handling VoIP, telecoms and customer service queries, bringing structure, accountability and stronger performance management into an already experienced team. This role is less about being deeply technical and more about running an efficient, high-performing support function. You'll oversee KPIs, ticket volumes, escalations, SLAs and team output while helping introduce better processes, reporting and operational rigour. What we're looking for: Experience managing a customer support or service desk team Background in telecoms support environments working with VoIP, broadband, ISPs Comfortable managing KPIs, ticket queues and team performance Strong-minded and confident dealing with customers and escalations Organised, pragmatic and process-driven Understanding of VoIP / telecoms terminology such as CDRs is helpful The business has an established customer base, a capable support team, and strong growth plans. This is an opportunity to come in, take ownership and make a visible impact quickly. This is an office-based role, Monday-Friday, with oversight of out-of-hours support operations. If you are looking for a company you can invest and grow with, this one has great potential. Hit apply or contact IT .co .uk Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

HR ADMINISTRATOR / HR COORDINATOR Interim to Permanent Opportunity 30,000 - 35,000 + Benefits + Genuine Career Development Tewkesbury, Gloucestershire Growing Engineering & Manufacturing Group HR Transformation Programme Broad Employee Lifecycle Exposure Strong Potential for Permanent Appointment Are you an organised, proactive and highly capable HR Administrator looking for far more than a traditional administrative role? Would you like the opportunity to work directly with an experienced HR Director, support the development of a growing HR function and gain exposure to a broad range of HR activities across a successful engineering and manufacturing group? If so, this could be the opportunity you have been waiting for. This Is Not a Typical HR Administrator Position This is a newly created role designed to support a growing HR function during an exciting period of organisational growth, transformation and investment. The business is expanding its HR capability and is investing heavily in: People and organisational development Digital transformation HR systems and automation Employee engagement initiatives Leadership development Recruitment and onboarding processes Continuous improvement programmes As a result, there is now a requirement for a highly organised HR Administrator / HR Coordinator who can become a trusted support partner within the HR team and help build the infrastructure required to support future growth. Initially offered as a six-month fixed-term contract, there is a genuine opportunity for the role to become permanent as the HR function continues to evolve. Why This Opportunity Is Different Unlike many HR Administration positions that focus purely on processing paperwork and maintaining records, this role offers unusually broad exposure across the full employee lifecycle. Working closely with the Group HR Director and supporting a newly appointed Site HR Officer, you will become involved in: Recruitment and onboarding Employee relations administration Performance management processes Appraisal coordination HR reporting and analytics HR systems administration Payroll support Employee engagement initiatives HR transformation projects Process improvement and automation activities You will gain valuable exposure to both operational and strategic HR activities whilst developing your career within a growing organisation. The Business Environment The organisation operates within a fast-paced engineering and manufacturing environment supporting customers across highly technical and demanding sectors. The workforce includes: Manufacturing and production employees Engineering and technical specialists Quality and compliance professionals Commercial and support teams Senior leadership stakeholders This creates a diverse and engaging HR environment where no two days are ever the same. You will have the opportunity to work across both blue-collar and white-collar employee populations and gain experience that many HR professionals only acquire much later in their careers. What You'll Be Doing HR Administration Producing contracts, offer letters and employment documentation Maintaining employee records and personnel files Managing onboarding administration Coordinating probation reviews Supporting HR compliance activities Managing confidential employee information Recruitment & Onboarding Scheduling interviews Coordinating candidate communications Supporting recruitment campaigns Preparing onboarding documentation Coordinating induction activities Employee Relations Support You will play an important role supporting employee relations processes by: Coordinating disciplinary and grievance meetings Preparing documentation Taking confidential notes Producing correspondence and letters Maintaining case records and trackers You do not need to have led employee relations cases yourself, but you should understand how these processes work and be comfortable supporting them administratively. Executive & Coordination Support A key part of the role will involve supporting a busy HR function through: Complex diary management Appraisal scheduling Meeting coordination Action tracking Managing key HR deadlines Supporting wider HR projects HR Systems & Automation One of the most exciting aspects of this opportunity is the exposure to technology and process improvement initiatives. You will have the opportunity to support: HR process automation Digital transformation projects Workflow improvements System implementation activities AI-enabled administrative processes Continuous improvement initiatives This is an excellent opportunity for somebody interested in the future of HR technology and modern ways of working. Who We're Looking For We are interested in speaking with candidates from backgrounds including: HR Administrator HR Assistant HR Coordinator Recruitment Coordinator Talent Acquisition Coordinator Payroll Administrator Executive Assistant Personal Assistant Office Manager Business Support Manager Operations Administrator You may be CIPD qualified, studying towards a qualification or possess equivalent practical experience. Most importantly, you will be: Highly organised Detail orientated Proactive and self-motivated Comfortable working at pace Professional and discreet Confident managing multiple priorities Able to build strong working relationships Eager to learn and develop The Ideal Candidate Will Have Previous HR administration experience Experience producing contracts and HR documentation Strong organisational and diary management skills Experience maintaining confidential records Excellent communication skills Strong Microsoft Office capability Understanding of employee lifecycle processes Additional experience supporting employee relations, payroll administration or HR systems would be advantageous but is not essential. Career Development Opportunity This role offers a genuine opportunity to build your HR career within a growing organisation. You will work directly alongside experienced HR professionals and gain exposure to: Employee relations Recruitment HR operations HR systems Payroll administration Organisational development HR transformation projects Future progression opportunities may include: HR Coordinator HR Officer Payroll & HR Coordinator HR Advisor What's On Offer? 30,000 - 35,000 Basic Salary Plus: Benefits package Professional development opportunities Exposure to senior leadership Broad HR experience HR transformation project involvement Strong mentoring and support Genuine opportunity for a permanent position Long-term career progression potential If you are looking for an HR role that offers far more than administration and want to be part of a growing organisation investing heavily in its people, systems and future development, we would be delighted to hear from you. Ref: (phone number removed)

AI Project Manager AI Project Manager - AI Rollout (Claude) Role Overview We are seeking an experienced AI Project Manager to lead the end-to-end rollout of Claude AI solutions across a major client organisation. This role will act as the central delivery lead across strategy, implementation, governance, stakeholder engagement, vendor management, and adoption. The successful candidate will oversee the full lifecycle of the AI deployment, from discovery and use-case definition through implementation, training, rollout, optimisation, and operational governance. The role requires strong programme management capabilities combined with excellent communication and writing skills, as the individual will be responsible for producing executive-level documentation, rollout communications, policies, training materials, and client-facing deliverables. This is a highly cross-functional role working across client stakeholders, internal delivery teams, AI vendors, security, legal, operations, and change management functions. Key Responsibilities AI Rollout & Programme Delivery Lead the end-to-end deployment of Claude AI across the client organisation Define and manage project scope, timelines, deliverables, budgets, and risks Coordinate cross-functional teams including technical, operational, legal, compliance, and business stakeholders Develop phased rollout strategies and adoption plans Manage pilot programmes, feedback loops, and scaling initiatives Track delivery progress and provide regular reporting to leadership teams Vendor & Partner Management Act as the primary point of contact for AI vendors and implementation partners Manage vendor relationships, contracts, deliverables, SLAs, and escalation processes Coordinate with platform providers and third-party integrators to ensure successful deployment and support Evaluate vendor performance and identify optimisation opportunities Stakeholder Engagement & Communication Build strong relationships with executive sponsors and business stakeholders Facilitate workshops, steering committees, and governance meetings Translate technical AI concepts into clear business language Drive alignment between business goals and AI implementation strategies Writing & Documentation Produce high-quality project documentation, business cases, rollout plans, governance frameworks, and executive presentations Develop AI usage policies, operating procedures, and risk management documentation Create user guides, training content, FAQs, communications, and adoption materials Draft client-ready reports and implementation updates Governance, Risk & Compliance Ensure AI deployment aligns with organisational governance, security, and compliance requirements Support responsible AI practices, data privacy standards, and risk mitigation activities Coordinate approvals across legal, procurement, cybersecurity, and compliance functions Adoption & Change Management Drive user adoption initiatives and change management activities Support training programmes and enablement sessions for end users and leadership teams Gather user feedback and identify continuous improvement opportunities Measure adoption, engagement, and operational impact Required Skills & Experience Proven experience managing enterprise technology or AI transformation programmes Experience delivering end-to-end software or SaaS implementations Strong vendor and stakeholder management experience Excellent written communication and documentation skills Ability to manage multiple workstreams in complex client environments Strong organisational and problem-solving skills Experience working with executive stakeholders and cross-functional teams Familiarity with AI tools, large language models, or generative AI platforms such as Claude, ChatGPT, or Microsoft Copilot Preferred Experience Experience with enterprise AI governance or responsible AI frameworks Background in consulting, digital transformation, or technology delivery Experience within regulated industries or large enterprise environments Understanding of change management and user adoption strategies Knowledge of Agile, Scrum, or hybrid project delivery methodologies Success Measures Successful rollout and adoption of Claude AI across the client organisation Delivery against project timelines, budgets, and quality expectations Positive stakeholder engagement and user adoption metrics Effective governance and operational management of AI capabilities High-quality written deliverables and executive communications

Head of Cyber Security Up to 89,000 + local government pension scheme + excellent annual leave Glasgow - Relaxed Hybrid Permanent Hays are on the lookout for a Head of Cyber to provide both strategic and operational leadership across a multi-organisation shared service environment. This role supports a partnership of public sector organisations and reports directly to the Chief Information Officer (CIO). You will be accountable for shaping cyber strategy, overseeing governance and risk management, and leading incident response capabilities, while providing assurance on organisational cyber resilience at executive and board level. This role involves Develop and deliver a cyber security strategy and roadmap aligned to organisational priorities and relevant government resilience frameworks. Oversee cyber security operations, including incident response, threat monitoring, vulnerability management, and third-party security services. Act as the senior cyber authority, offering expert guidance and clear assurance on cyber risk, compliance, and resilience to senior leadership, audit committees, and boards. Lead, develop, and inspire specialist cyber security teams, promoting a strong security culture across the organisation. Embed security-by-design principles across enterprise architecture, digital initiatives, and service delivery. Maintain effective cyber governance, policies, and performance metrics, ensuring alignment with recognised standards such as ISO 27001, NIST, CAF, and Cyber Essentials Plus. What I'm looking for Demonstrable experience leading a cyber security function covering strategy, operations, and incident management. Mergers and acquisitions experience would be useful for the cyber due diligence involved in expanding the partnerships Strong knowledge of risk, governance, compliance, and security architecture within complex environments. A technical cyber security background Proven ability to engage, influence, and advise senior stakeholders, including executive teams and boards. Experience within public sector organisations or shared service/multi-entity environments is desirable What you'll get in return A salary between 80,000 - 89,000 Local Government pension scheme Excellent annual leave allowance Great flexibility and hybrid availability Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Senior PPC Executive Birmingham - 3 days on-site 28,000 to 36,000 DOE + Holiday + Pension Are you an experienced PPC professional looking to take full ownership of client strategy and performance within a fast-growing, award-winning marketing agency environment? This is an exciting opportunity to step into a client-facing PPC Manager role where you will lead the planning, execution and optimisation of paid search campaigns across Google and Bing. You will take ownership of multiple accounts, driving measurable performance improvements while building strong and lasting client relationships. Working closely with senior leadership and a wider digital team, you will play a pivotal role in delivering high-quality campaigns and insights. You will also support and guide junior team members, ensuring best practice is followed across all accounts. The company offers a dynamic and supportive culture with clear progression routes, regular development reviews and a strong focus on employee wellbeing. With vibrant office perks and a collaborative team environment, this is an excellent opportunity for someone looking to accelerate their career in paid media. The Role: Manage and optimise Google Ads and Bing Ads campaigns across key client accounts. Take ownership of PPC strategy and account performance. Build and maintain strong client relationships through regular communication. Deliver reporting, insights and recommendations to improve campaign performance. Collaborate with wider digital and account management teams. The Person: Strong experience in PPC campaign management (Google Ads essential). Knowledge of Analytics, Tag Manager, Search Console and reporting tools. Experience with data visualisation tools such as Google Data Studio. Understanding of CRO tools such as Hotjar or Microsoft Clarity. Strong communication skills with a proactive and analytical mindset. Google Ads certifications and e-commerce experience beneficial. Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

National Savings and Investment, Chief Executive Officer National Savings and Investments (NS&I) is both a government department and an Executive Agency of the Chancellor of the Exchequer, and its origins can be traced back more than 164 years to 1861. When customers invest in NS&I products, they are lending to the Government. In return the Government offers 100% security on all deposits and pays interest or prizes for Premium Bonds. This means that NS&I is backed by HM Treasury, keeping its 24 million customers' savings safe. This is the opportunity to lead an organisation trusted by millions of savers and offers the rare chance to deliver tangible national impact while driving innovation, digital transformation and outstanding customer outcomes. The role sits at the intersection of public service and commercial discipline, providing the challenge of stewarding a highly trusted brand, modernising complex operations, and shaping the future of secure savings for customers across the UK. The Role The Chief Executive is also the Director of Savings, and Principal Accounting Officer to NS&I. As such they are fully accountable and responsible to Treasury Ministers and to Parliament for all aspects of the NS&I business. This will be an autonomous CEO role reporting, to both the NS&I Board and HM Treasury, with end-to-end accountability for transformation and performance of the organisation. Whilst NS&I is successfully meeting its targets for savings and funding for the Government, and service levels to most customers, it is undergoing a major transformation programme and has experienced significant operational failings recently. Both these issues are operationally complex and must be resolved alongside continuing operations to build confidence and credibility with its stakeholders and customers alike. It is therefore crucial that a highly capable, credible CEO is appointed to lead the organisation through these challenges and re-establish NS&Is reputation and standing as trusted, efficient and effective national institution. The successful candidate will: Lead the creation and implementation of NS&I's business strategy to deliver cost-effective financing to HM Treasury. Balance the interests of customers, the taxpayer, wider government objectives, and the broader financial services sector in the context of NS&I's activities. Provide direction and leadership to the executive team, setting clear short- and long-term objectives and maximising the skills within the team. Effectively manage and incentivise NS&I's operational partners at a senior level to deliver the agreed business plans efficiently and in line with NS&I's values. The successful candidate will bring: Experience of operating at Senior Executive or equivalent, with a strong track record of strategic leadership and operational delivery experience. Experience of delivering a major change/transformation programme within consumer facing industries, at scale, with a track record of managing elevated risk profiles and leading commercial negotiations at a senior level. A track record of promoting a positive personal and organisational profile in external communications. This should include experience of managing consumer-facing operations, including resolving operational issues, reputation management and recovery. Ability to manage financial budgets and clear demonstration of effective resource management Experience within the consumer financial services environment or similar including within retail savings institutions, regulators, trade associations, and other relevant stakeholders would also be desirable. Other desirable criteria are shown in the Candidate Brief. NS&I is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 28 June 2026 at 23:55.

Chief Customer Experience Officer (CCXO) Salary: £105,540 - £124,165 per annum (dependent on experience, Grade B) Geographical allowance may apply Hours: Full time (35 hours per week) Contract: Permanent Location: Home-based, with regular travel to London and across the UK Reporting to: CEO (member of the Executive Leadership Team) Functions reporting to the role: Data, Insight & Impact Reporting; Technology & Business Systems; Customer Services About the role The Duke of Edinburgh's Award (DofE) is a world-leading youth charity, empowering young people to build confidence, develop life skills and unlock their potential through a structured programme of volunteering, physical and skills-based challenges. As Chief Customer Experience Officer (CCXO), you will act as the voice of the customer across DofE, shaping intuitive, inclusive and impactful experiences that drive participation, engagement, income and long-term impact. You will lead a newly created Customer Experience Directorate, bringing together data and insight, impact measurement, technology, business systems and customer services to deliver seamless end-to-end journeys across digital and physical touchpoints. Central to the role is embedding a truly customer-focused culture across the charity. About you We are seeking a strategic, values-driven leader with Executive-level experience and a strong track record of delivering customer-centric transformation. You will have led complex organisations through digital and cultural change, using insight and user-centred design to improve both customer outcomes and organisational performance. An inspiring and inclusive leader, you will be comfortable influencing at Board level and aligning customer needs with organisational purpose. Commercially astute, with experience managing budgets and supplier relationships, you will combine innovation with strong governance, risk management and safeguarding. You will also bring a strong understanding of technology, data and emerging trends, including AI, and a clear commitment to equity, diversity and inclusion. Key responsibilities Lead and develop a multidisciplinary team of c.25 colleagues. Act as the strategic lead for customer experience, user experience, data and technology, advising the Executive and Board Drive digital transformation to improve user experience, efficiency and value while managing risk and compliance Partner across the organisation to design services and systems around customer needs Develop and deliver a customer experience strategy aligned to DofE's strategic and financial goals Define and track metrics to improve customer and employee experience and demonstrate impact Own and govern end-to-end customer journeys, ensuring consistent, high-quality and accessible experiences Manage significant budgets and external supplier relationships, ensuring quality and value for money and alignment with DofE's mission and values. Additional information DofE is committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to complete appropriate safeguarding checks, including an Enhanced DBS, references covering gaps in employment or education, right to work checks and a health assessment. As a Gold Investors in People organisation, DofE is committed to supporting staff to develop professionally and personally. We promote wellbeing and foster an inclusive environment where colleagues feel able to bring their whole selves to work. Benefits We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave. Closing Date - Midnight, Sunday 21st June First-stage interviews (Online) - 2nd and 3rd July Second-stage interviews (in person) - 9th and 10th July The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check. The DofE geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum. The DofE are committed to building a diverse and inclusive workplace that reflects the communities we serve and welcome applications from everyone. We actively encourage applications from Black, Asian, and minority ethnic candidates, as we recognise individuals from these groups are under-represented in our workforce and we value the unique perspectives and expertise you bring. Your talent and voice matter, and we would love to hear from you.

Technology To 100,000 + Bonus + Car Allowance + Benefits, and flexible working Based: Hybrid - mainly home based Ref: 10298 The Company As a market leader in their industry, our client has built a strong reputation through an impressive and well-established portfolio of products. Following a recent strategic reorganisation designed to support the next phase of growth, the business is now seeking to appoint a high-calibre Commercial Finance Lead to play a key role in shaping commercial performance and supporting the organisation's long-term ambitions. This is a forward-thinking organisation where finance sits firmly at the centre of decision-making, and the successful candidate will operate as a senior commercial finance partner to the business. The role offers considerable flexibility, with home-based working and occasional visits to their Midlands office. The Role This is a genuinely commercial and strategically focused position where you will partner closely with senior operational and executive stakeholders to provide critical financial insight, challenge thinking and support high-quality decision making. As the senior commercial finance lead within the organisation, you will bring financial rigour to the planning process, challenging forecasts and assumptions to ensure credibility and alignment with the wider strategic objectives of the business. Working closely with senior leadership and the Board, you will play a central role in identifying opportunities to enhance commercial performance, improve profitability and drive sustainable growth. You will provide clear, data-led insight that enables the business to focus on the most value-enhancing opportunities, while ensuring robust financial governance and accountability across the organisation. Within an environment where finance is highly regarded and trusted, you will be empowered to influence decisions, shape strategy and provide meaningful direction to the stakeholders you support. The Person This is a highly visible role suited to a commercially astute and confident finance professional with proven experience operating within software, SaaS, or digital B2B products businesses. Our client is seeking an ambitious individual who understands the commercial dynamics of technology-led, recurring revenue environments and can partner effectively with senior stakeholders to influence strategic decision making. You will combine strong analytical capability with the communication skills and credibility to operate effectively at a senior level across the business, bringing insight and challenge to support growth and commercial performance. Comfortable questioning both the numbers and the assumptions behind key decisions, you will provide balanced, objective analysis that drives stronger business outcomes. The successful candidate will be a qualified accountant (ACA, ACCA or CIMA) with a strong academic background and a proven track record within commercially focused finance roles. Experience within high-growth, technology-led environments is essential, alongside a strong understanding of recurring revenue models, SaaS metrics, and the commercial drivers behind digital B2B products including ARR, MRR, churn, retention, CAC and LTV metrics. You will thrive in a fast-paced, evolving environment where your ability to provide insight, influence decision making and constructively challenge senior stakeholders will have a direct impact on the future direction and success of the business. How to Apply If you are looking for a challenging and influential commercial finance role offering autonomy, responsibility and the opportunity to play a key part in shaping the strategic direction of a successful and ambitious business, please apply by clicking on the button below. Attach your full CV in Word format and include details of your current remuneration, quoting reference number 10298 .

Social Media & Marketing Executive Hybrid Working - 3 Days in Office, 1 Day at Home 35,000 - 40,000 Permanent, Full Time 9am - 5pm City of London Are you a creative and passionate individual looking to elevate your career in social media and marketing? We are on the lookout for a dynamic Social Media & Marketing Executive to join our client's team on a permanent, full-time basis. Why work for this company? Stunning offices based in the heart of the City with a great company culture and team environment. Our client is highly regarded in their field, offering huge scope to build on your skills and develop. Hybrid and flexible working options allowing for a healthy work-life balance. A range of perks and benefits including 25 Days Holiday + 8 Bank Holidays, Money Purchase Pension Scheme, Life Assurance, and more. As our Social Media & Marketing Executive, you will be at the forefront of our digital engagement efforts. Your responsibilities will include: Coordinate with diverse stakeholders to develop and deliver an engaging content plan focused on membership, events, awards, partnerships, and more! Support our Digital and Social Media Manager in managing our social media accounts across LinkedIn, Facebook, X, and Instagram. Create compelling content, monitor performance, and engage with our vibrant online community. Develop and implement strategic email campaigns that resonate with our target audience, crafting engaging messages and visually appealing templates. Create clear and persuasive messaging for landing pages and research impactful industry-related topics to enrich our members' experience. Collaborate with the Digital Marketing Executive to analyse content performance and audience engagement, identifying opportunities for optimization. Work with the communications team and external partners to produce engaging video content. Utilize Search Engine Optimization techniques to enhance content visibility and effectiveness. Conduct audits to ensure our site content is relevant and meets the needs of our community. Participate actively in team meetings and contribute positively to our culture. What We're Looking For: Proven experience in communications or marketing, with successful content writing across various channels. Exceptional writing skills and the ability to tailor messages for different audiences. Familiar with website content management systems, CRM, email marketing platforms, and social media management tools. Capable of managing a varied workload while maintaining a high level of accuracy. Comfortable with change and able to thrive in a fast-paced environment. A positive attitude with a willingness to take calculated risks and embrace new challenges. If you're excited about driving engagement and contributing to our mission, we want to hear from you! Apply today and be a part of something great! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are currently looking for a client-centric and driven Customer Success Team Manager to lead and develop a team of Customer Success Executives, supporting our SME client base. You'll be accountable for delivering exceptional service, driving account growth and retention, and leading a high-performing team that ensures our clients maximise value from CV-Library. Responsibilities: Oversee a portfolio of client accounts, ensuring they maximise value from their job postings and products Provide data-led insights and recommendations to improve client performance and hiring outcomes Build and maintain strong, consultative client relationships, positioning CV-Library as the platform of choice Ensure regular performance reviews are conducted with key accounts to drive engagement and product adoption Oversee the effective resolution of client queries and issues, ensuring a consistently high standard of service Partner closely with Sales to drive account growth, retention and revenue opportunities Identify trends, risks and opportunities across the client base, taking a proactive and strategic approach Lead, coach and develop a team of Customer Success Executives to deliver exceptional client care Drive a high-performance, customer-first culture across the team Oversee 1:1s, performance reviews and development plans, ensuring consistency and quality Monitor and own team KPIs, driving performance, accountability and continuous improvement Identify capability gaps and implement structured training and development programmes What we're looking for 2+ years' experience in a leadership/management role within a customer-focused environment Proven experience leading and developing high-performing teams Strong customer-centric mindset with the commercial awareness to drive growth and retention Confident using CRM systems, MS Office and digital tools Excellent communication skills, both written and verbal Strategic thinker with the ability to balance hands-on involvement with team oversight Highly organised, with strong prioritisation skills Adaptable and resilient in a fast-paced, evolving environment We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.

We are recruiting for a dynamic and creative Marketing Executive to join a leading manufacturer and installer of high-quality windows, doors, and curtain walling systems, supplying innovative and bespoke solutions to the construction sector. This role will be responsible for creating, managing, and publishing content across all company social media platforms. A key part of this role will involve visiting project sites across the Midlands to capture photography and videography of completed installations, as well as supporting broader marketing initiatives, campaigns, and branding strategies. Key Responsibilities Plan, create, and publish engaging content for social media (Instagram, LinkedIn, Facebook, X, etc.). Develop and manage a monthly content calendar aligned with company goals and project timelines. Write compelling copy for posts, blogs, newsletters, case studies, and website updates. Capture high-quality photographs and videos of completed projects onsite for marketing use. Edit images and videos using design software (e.g., Adobe Creative Suite or Canva). Liaise with installation teams and project managers to schedule site visits for content capture. Develop case studies and portfolio content based on completed installations. Support the development and implementation of digital and offline marketing campaigns. Ensure consistency of brand messaging and visual identity across all platforms. Track campaign performance metrics and generate regular marketing reports. Website & SEO Support: Update website content, images, and blogs using CMS (e.g., WordPress). Support the planning and promotion of industry events, trade shows, and customer open days. Key Requirements: Proven experience in a marketing role (ideally in construction, manufacturing, or related sectors). Strong portfolio showcasing previous digital content, campaigns, and photography/videography work. Proficient in social media platforms, content scheduling tools Excellent written and verbal communication skills. Strong photography and video editing skills. Creative mindset with attention to detail and visual quality. Ability to manage multiple projects and meet deadlines. Comfortable working independently and as part of a team. Full UK driving license and willingness to travel to various project sites as needed.

Business Development Executive York, North Yorkshire YO1 Full-Time (1 day working for home) Salary: £25,000 per annum + Team Commission Scheme About the Role We are seeking a motivated and ambitious Business Development Executive to join a growing and forward-thinking organisation based in York, North Yorkshire. This is an exciting opportunity for someone who enjoys building relationships, identifying opportunities, and driving business growth. The role focuses on acquiring new business, responding to inbound enquiries, and re-engaging previous customers. Working closely with marketing and sales functions, you will help expand the company's presence across UK and international markets through a combination of telephone outreach, digital engagement, and targeted marketing activities. Key Responsibilities Engage with prospective customers who interact with the company's website. Convert inbound enquiries into commercial opportunities and long-term business relationships. Build detailed customer profiles through direct communication and market research. Re-engage dormant accounts and identify opportunities for renewed business. Utilise digital channels, including LinkedIn, video calls, and online networking platforms, to generate leads and build relationships. Support and collaborate with the marketing team on campaigns, newsletters, email communications, and promotional activities. Maintain accurate records of prospect and customer interactions within company systems. Contribute to achieving departmental growth targets and business development objectives. What Success Looks Like Performance will be measured through: Growth and engagement of prospect and customer databases. Quality and completeness of customer profiling activities. Effectiveness of marketing and outreach campaigns. Conversion of inbound enquiries into active business opportunities. Successful reactivation of dormant customer accounts. About You The ideal candidate will be: Highly motivated with a strong desire to succeed. Self-driven, resilient, and capable of working independently. Confident communicating with customers and prospects at all levels. Proactive with a positive, "can-do" attitude. Able to learn quickly and manage multiple priorities. Possess excellent written and verbal communication skills. Comfortable using Microsoft Office and digital communication tools. What's on Offer Competitive salary and commission structure. Structured training and ongoing development opportunities. Clear career progression pathway. Annual personal development budget. Healthcare cash plan covering everyday health expenses. Company bonus scheme. Pension scheme. Flexible working arrangements, including hybrid working opportunities. Generous holiday allowance, increasing with length of service. Supportive team environment with regular social and wellbeing initiatives. Apply Now If you're a driven individual looking to build a career in business development and sales, we'd love to hear from you. If you would like to apply for the role of Business Development Executive, then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 4.7.2026 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Working within a busy Corporate Affairs team, you will play a key role in enhancing the organisation's profile through media engagement, social media activity, internal communications, and project-based public relations initiatives. This is an exciting opportunity for a communications professional who enjoys creating compelling content, building strong stakeholder relationships, and delivering impactful PR campaigns. Develop and deliver engaging communications content across multiple channels. Write and distribute press releases, website content, internal communications, and social media posts. Manage and coordinate PR opportunities with clients, partners, and external stakeholders. Support media relations activity and secure positive regional and industry coverage. Create compelling content for LinkedIn and support wider social media campaigns. Attend project sites and events to capture content and coordinate media opportunities. Work closely with internal teams to identify newsworthy stories and communications opportunities. Monitor media coverage and evaluate campaign performance. Ensure all communications align with brand guidelines and organisational messaging. Assist with website content management and ongoing content updates. Person Specification The successful candidate will be an experienced communications, public relations, or marketing professional with excellent writing skills and the ability to manage multiple projects simultaneously. You will be confident engaging with stakeholders at all levels and capable of balancing strategic communications planning with hands-on content creation and the following: Minimum five years' experience within communications, public relations, corporate affairs, or marketing. Exceptional written and verbal communication skills. Experience creating content for digital, social media, and traditional media channels. Strong stakeholder management and relationship-building abilities. Experience managing LinkedIn and other professional social media platforms. Excellent organisational skills and attention to detail. Proficiency in Microsoft Office applications. Full UK driving licence. Willingness to travel throughout the North East and Yorkshire.

Our client, a growing consultancy business, is seeking a talented and commercially minded Digital Performance Executive to join their marketing team on a 12-month fixed-term contract to provide maternity cover. This is an exciting opportunity for a mid-level digital marketing professional with strong experience across PPC, paid media, and SEO to help drive performance-focused campaigns and support wider digital growth objectives. The successful candidate will combine analytical thinking with hands-on campaign management experience, delivering measurable results across multiple digital channels. Key Responsibilities Plan, implement, and optimise PPC campaigns across platforms including Google Ads and Microsoft Ads Manage paid media activity across social and display channels to maximise ROI and campaign performance Support and execute SEO strategies, including on-page optimisation, keyword research, and technical SEO improvements Monitor campaign performance and provide regular reporting with actionable insights and recommendations Conduct competitor analysis and identify opportunities for growth across digital channels Collaborate with internal stakeholders to align digital campaigns with wider business objectives Manage budgets effectively and ensure campaigns are delivered within agreed KPIs Stay informed on industry trends, platform updates, and emerging digital marketing best practices Skills & Experience Proven experience in a digital marketing or performance marketing role Strong hands-on experience with PPC campaign management and optimisation Solid understanding of paid media strategies across search, social, and display advertising Experience supporting SEO initiatives and improving organic search performance Proficiency with tools such as Google Analytics, Google Ads, Search Console, SEMrush, or similar platforms Strong analytical and reporting skills with the ability to interpret performance data Salary Up to 35k pa