43 jobs found

Leading established multi-brand Tour Operator, based in Gloucestershire are looking for a highly driven, commercially focussed Revenue Optimisation Manager to drive revenue and passenger growth leading to sustainable profitability. You will be a commercially driven and strategic manager to head up the Revenue & Yield Team, leading the performance of our UK and European touring portfolio and driving revenue growth across digital marketing channels. Reporting to the Commercial Director, you'll play a key role in delivering commercial targets by tracking performance, identifying opportunities, mitigating risk, and optimising portfolio performance from launch through to departure. Working cross-functionally with Product, Marketing, Operations, and Insight, you'll help shape and deliver commercial strategy across the business. This is a hybrid role, and would suit someone prepared to relocate to enable 3 days in the office per week, or it is commutable from locations including Bristol, Birmingham, Swindon and Oxford. JOB DESCRIPTION: Commercial Planning & Portfolio Strategy Support delivery of annual and seasonal capacity, pricing, and product plans to achieve revenue and profit targets. Lead route planning using customer insights and performance data to optimise coverage and identify growth opportunities. Provide data-driven capacity recommendations and support product development and budgeting. Pricing & Yield Management Develop and manage pricing strategies using market trends, competitor analysis, and sales performance. Optimise yield through pricing, promotions, and capacity adjustments. Work with Marketing, Product, and Operations teams to maximise sales performance and manage underperforming products. Performance & Forecasting Monitor revenue, passenger, yield, and profit performance against budget and forecast. Provide commercial insights, recommendations, and recovery plans where needed. Develop accurate forecasting models and collaborate with Finance and Insight teams to support business planning. EXPERIENCE REQUIRED: The ideal candidate will bring strong experience in pricing, yield management, forecasting, and leadership, combined with excellent analytical skills, commercial acumen, and a strong understanding of consumer behaviour and market trends. We're looking for an inspiring leader who can think strategically, solve problems creatively, and deliver results. You will not be afraid to challenge the status quo - an attitude of continuous testing, learning and improving to deliver strong and improved revenue/ passenger growth is vital for this role. Advanced Excel skills are essential. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.

Finance Operations Manager - Travel - £45k-£55k - Central London Your new company You will work for a private membership service that gives travellers access to specially negotiated rates, added perks, and curated stays at high-end places around the world through a tech-driven platform built on strong hospitality partnerships. Your new role This is a newly created role which offers the opportunity to support the Head of Finance in overseeing the day-to-day running of the finance department, supporting in financial strategy, process implementation/improvement, and, as a priority, to clear a backlog of financial data to bring records up to date. Responsibilities will include (but not be limited to): Clearing backlog of financial transactions and reconciliations Review of existing processes and work with the Head of Finance to make improvements where necessary to increase efficiencies. Preparation of monthly Management Accounts Production of P&L statements, balance sheet reconciliation and variance analysis Review of variances against budget/forecast, providing commentary Month end journals (accruals, prepayments, depreciation) Bank reconciliation Intercompany accounting/journals Maintaining the fixed asset register (including depreciation) End-to-end Payroll VAT returns Supporting year-end statutory accounts preparation Assist with the year-end audit Regular financial reporting Business Partnering with internal/external stakeholders What you'll need to succeed Recent, relevant experience in a similar role with strong experience/knowledge of Management Accounts, Payroll and VAT Relevant industry experience i.e. travel/hospitality, ideally with exposure to commission payment platforms Experience clearing backlogs within a high-volume capacity Double-entry bookkeeping knowledge/experience Excel including VLOOKUP and Pivot Tables What you'll get in return Flexible working options are available with a hybrid working pattern of 3-4 days in the office and 1-2 from home each week. 20 days annual leave plus bank holidays, plus your birthday off 'Nomad days' - work from anywhere you wish for up to 10 days per year Pension Working hours are 9:30am-6pm, Monday to Friday. You must have legal right to work in the UK without employer sponsorship. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

David Bradley Associates is seeking an experienced Business Development Manager - Air & Sea Freight on behalf of a rapidly growing logistics organisation. Key Responsibilities: Drive the development and growth of the company's Air & Sea Freight divisions, focusing on sales expansion, operational excellence, and long-term profitability. Identify, target, and secure new business opportunities across airfreight, ocean freight (FCL/LCL), conventional shipping, and multimodal logistics solutions. Build and maintain strong relationships with customers, airlines, shipping lines, NVOCCs, freight partners, and agents to secure competitive rates and capacity. Manage the full sales cycle from lead generation through to contract negotiation, onboarding, and ongoing account management. Work closely with finance teams to develop profitable pricing strategies, manage margins, and evaluate market surcharges and costs. Ensure compliance with all relevant freight forwarding regulations, customs procedures, INCOTERMS, SOLAS/VGM requirements, IMDG/DG regulations, and carrier policies. Key Requirements: Proven business development and sales experience within airfreight, ocean freight, or multimodal logistics environments. Demonstrated success in securing new business and developing long-term customer relationships within the freight forwarding industry. Strong knowledge of international air and ocean freight operations, including FCL/LCL shipments, airfreight procedures, carrier networks, and booking processes. Experience negotiating rates and commercial agreements with airlines, shipping lines, NVOCCs, and logistics partners. Solid understanding of customs regulations, INCOTERMS, SOLAS/VGM requirements, IMDG/DG compliance, and international shipping documentation. Degree in Business, Logistics, Supply Chain Management, or a related discipline This is a Field Based (UK) with fortnightly visits to Manchester HQ and occasional national/international travel

The Interim Finance Manager will oversee financial operations and ensure the accurate reporting of financial data within the Leisure, Travel & Tourism industry. This temporary role is based in Glasgow and requires a strong background in accounting and finance. Client Details Our client is a well-established organisation within the Leisure, Travel & Tourism sector, known for its impact in the industry. They operate as a mid-sized entity and are seeking a skilled professional to support their finance team during a transitional period. Description Manage the preparation and review of financial statements and reports. Oversee budgeting and forecasting processes to align with organisational goals. Ensure compliance with financial regulations and internal policies. Lead month-end and year-end close processes efficiently. Provide financial insights to support strategic decision-making. Collaborate with internal teams to improve financial controls and processes. Monitor cash flow and manage financial risks effectively. Support the audit process and liaise with external auditors as needed. Profile A successful Interim Finance Manager should have: A professional accounting qualification (e.g., ACA, ACCA, CIMA). Proven experience in financial management and reporting. Strong knowledge of accounting standards and regulatory requirements. Excellent analytical and problem-solving skills. Proficiency in financial software and tools. Ability to work independently and manage competing priorities. Effective communication skills to liaise with stakeholders. Job Offer Competitive daily rate between £270 and £300, paid in GBP. Opportunity to work within the Leisure, Travel & Tourism industry. Temporary role offering flexibility and valuable experience. Based in Glasgow, with a chance to contribute to a respected organisation. If you are ready to take on this exciting opportunity as an Interim Finance Manager, we encourage you to apply today.

Risk Manager (Contract) Location: Flexible / Hybrid (occasional European travel) Day Rate: Up to 600 (DOE) Contract Length: 6 Months (Immediate Start) Overview We are supporting a leading organisation undergoing a broader transformation programme, with a focus on strengthening enterprise risk management and governance frameworks. An experienced Risk Manager is required to deliver a bottom-up risk assessment across key business areas, working closely with stakeholders across Finance, Legal, Compliance, and international operations. Key Responsibilities 1. Enterprise Risk Assessment (Primary Focus) Conduct bottom-up risk assessments across multiple business functions Engage with stakeholders at all levels, from operational teams to senior leadership Facilitate risk discussions, asking insightful and challenging questions Identify, assess, and document key risks across the organisation Develop and maintain structured and high-quality risk registers Provide clear, well-articulated risk insights and reporting outputs Support consistency and best practice in risk identification and evaluation 2. Governance & Material Controls (Desirable) Support or contribute to the design and assessment of material controls frameworks Provide input into governance processes aligned to the UK Corporate Governance Code Experience with Provision 29 (risk and internal controls reporting) is advantageous Assist in strengthening governance and compliance reporting standards 3. Risk Systems & Data Management Work within SureCloud (or similar risk management systems) Input, manage, and maintain risk assessment data Ensure risk data is accurate, structured, and up to date Support reporting outputs and system utilisation across the business Candidate Profile Experience & Technical Skills Strong experience in enterprise risk management within industry (non-FS) Proven track record delivering risk assessments and maintaining risk registers Good understanding of governance, controls, and compliance frameworks Exposure to risk systems such as SureCloud (or similar) Experience working across multiple business functions Stakeholder & Communication Skills Confident and credible communicator Able to engage effectively with both senior and operational stakeholders Comfortable constructively challenging and influencing decision-making Strong interpersonal skills with the ability to build relationships quickly Personal Attributes Practical and pragmatic approach (not overly technical) Curious, inquisitive, and willing to ask the right questions Self-starter who can work independently Highly organised and detail-focused Proactive and solutions-oriented Additional Information Immediate start required Occasional European travel may be required Must be comfortable working under NDA Opportunity to play a key role in strengthening enterprise risk capability

Our client are seeking an experienced Client Relationship Manager to oversee a diverse portfolio of corporate clients within the business travel sector. This role is focused on driving customer success, contract performance, retention, and identifying opportunities for growth while delivering high-quality service and measurable value. You will act as the main point of contact for clients, working closely with internal teams across support, finance, and operations to ensure seamless service delivery. Key Responsibilities Manage a portfolio of corporate clients, ensuring strong relationship and contract performance Drive customer satisfaction through proactive account and client management Build and maintain relationships across client organisations, from operational users to senior stakeholders Collaborate with internal teams to resolve issues and improve service and technology offerings Develop and implement account plans to support retention, growth, and performance improvement Support contract transitions, ensuring smooth onboarding and clear communication throughout Analyse customer data and travel trends to identify savings and optimisation opportunities Deliver client meetings (virtual and in-person), providing structured agendas, actions, and follow-ups Support client engagement sessions and training initiatives to improve adoption and satisfaction Stay informed on industry trends, market developments, and competitor activity Identify opportunities for upselling, retention, and new business development Provide regular reporting on account performance, risks, and opportunities to senior stakeholders Conduct regular meetings, as well as telephone and email communication. Skills & Experience Account Management experience. Stakeholder management and influencing skills. Excellent written and verbal communication. Relationship-focused with the ability to build trust and credibility. Strong business acumen, analytical thinking, and organisational skills. Ability to manage multiple priorities and client deliverables. Commercial mindset with a focus on client growth and continuous improvement. Strong analytical and problem-solving abilities. Resilient and calm under pressure. Contact Top Recruit today to hear more.

I am currently recruiting for a well-known high end retail business based in the Sharston area. This role is looking for someone with experience in Sales working with giftware/high end retail. My client is a leader in creative greetings and giftware, is seeking an experienced and dynamic Sales & Partnership Lead for their trade business . This strategic and hands-on position will report directly to the Creative Director/Owner and form a key part of the senior leadership team, working alongside the Finance Director, Senior Buyer/Merchandiser, and Head of Production. The Sales & Partnership Lead will be responsible for driving sales growth, managing and developing our sales team, and strengthening our house accounts, particularly in London, during an exciting period of transition and opportunity. Key Responsibilities Team Management: Lead, motivate, and support the sales team, directly managing the Sales and Admin Executive and Sales Executive. Conduct twice-weekly virtual 'water cooler' calls when working remotely, ensuring engagement, alignment, and high performance. Sales Process Implementation: Develop, implement, and maintain robust sales processes and procedures to streamline operations, enhance customer experience, and drive sales effectiveness. Sales Agent Management: Oversee the transition away from the London sales agent, ensuring minimal disruption to business continuity. Build and nurture strong relationships with key London house accounts and manage ongoing relationships with any external sales agents. Sales Growth: Maintain and grow greeting card sales channels. Develop and expand house account and export sales for the Giftware range, identifying new opportunities and fostering long-term partnerships. Leadership Collaboration: Collaborate closely with the leadership team on product development, customer feedback, and strategic planning. Provide market insight and contribute to key business decisions. Reporting and Analysis: Monitor sales performance, prepare regular reports, and present actionable insights to the leadership team. Required Skills and Experience Proven track record in sales leadership, preferably within the creative, greetings, or giftware sector. Strong experience in managing and developing sales teams, both in-person and remotely. Demonstrated ability to implement and refine sales processes and procedures. Excellent relationship-building and account management skills, with experience transitioning and managing house accounts. Strategic thinker with hands-on approach; comfortable operating at both a leadership and operational level. Data-driven, with strong analytical and reporting capabilities. Collaborative, engaging communication style, able to influence and work effectively with senior leadership and cross-functional teams. Experience contributing to product development and leveraging customer feedback for continuous improvement. Working Arrangements This role is open to remote and local candidates, with the expectation of working from the office in South Manchester for a minimum of 4-5 days per month (travel expenses covered as per company policy). Occasional travel to visit key accounts or attend industry events as required. Please note the successful candidate for this role must come from a Sales background working in luxury giftware

Company - Travel Trade Provider/Supplier Job Title - Contracting Manager - Graduate/Trainee - Travel Location - Gravesend Salary £23k - £26k On behalf of our client, we are currently recruiting for a Trainee/Graduate Contract Manager to join an expanding company who specialise in providing solutions for Global Travel trade. This role would suit a Travel Industry Graduate or someone who has worked for a couple of years within the Travel Industry. The succesful candidate will have the opportunity to develop their commercial & negotiation skills working within the UK Inbound travel industry. The position will offer an introduction to the contracting of attractions & restaurants. This role would suit an individual with strong negotiation skills who are comfortable in developing and maintaining supplier relationships. Full time/Hybrid Key Duties & Responsibilities Negotiate competitive rates and conditions for all land services notably restaurants & attractions Secure contracts with suppliers in line with the purchasing strategy and remit advised from The Commercial Director Product development source new venues and be proactive in proposing new products appropriate to the various sales channels Provide product updates and presentations of new products or packages to B2B clients To propose, plan and attend business trips and meetings in order to negotiate and renegotiate contracts Ensure existing and new supplier relationships are built and maintained to maximize all commercial opportunities. Organise and attend FAM trips. Attend key industry events, workshops and networking opportunities where required Ability to travel, to key destinations in the UK and Northern Europe when required. Prepare and analyse statistics via software products to benefit effective negotiations and product analysis for re contracting To develop and maintain commercially advantageous business relationships with our suppliers Provide the Operations team with product updates and respond to day to day queries Ensure all contracts are completed accurately and in full with all information being set up in a timely fashion To liaise with all internal departments to ensure all departments are fully up to date these include, finance, systems, sales & marketing. Negotiate added-value deals, overrides and special offers Constantly challenging yourself to increase product knowledge and identifying potential suppliers to support our product offering. Investigate and resolve service complaints Ensure high service quality standards are met year on year and to promptly deal with queries from colleagues and suppliers Entering contracts into the in house HLG database Key Skills Graduate in tourism related subject or at least 12 months experience in the travel industry Confident and passionate about learning and succeeding in the role The applicant needs to have strong commercial acumen, be adaptable, reliable and flexible, with a responsible attitude and possess the ability to respond to tight deadlines. Excellent negotiation skills Excellent organisational and planning skills. The ability to deal with competing priorities effectively Self-motivated and good working under pressure. An good knowledge of Word, Excel and PowerPoint Strong written and verbal communication skills (English) Additional languages desirable particularly German or French as is a knowledge of UK and Northern European cities Desirable - Previous experience in a UK travel industry

Location: Poole Salary : Competitive Hours: Monday Friday, 08.00am-17.00pm, 40 hours per week, office based with occasional out of hours working and travel to partners (must drive) Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Tuck shop and free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Employee Assiistance Programme, eye care reimbursement, Training provided. Aspire Jobs are delighted to be working with our client who are a well-established and growing family run business based in Poole, Dorset. They are now seeking an experienced Internal Sales Manager to strengthen one of their busiest teams. As Internal Sales Manager you will be responsible for leading, coaching and developing the Account Management team to generate revenue, manage pipelines and achieve performance targets. Setting KPIs, improving conversion rates and implementing sales strategies for a particular division. We are looking for a really strong, driven Sales Manager who has a £revenue target that you are working to, managing a pipeline of opportunity and managing a team of account managers. Ideally you will come from a distribution/wholesale/B2B environment or work within leisure/hospitality or retail. The successful Internal Sales Manager will have/be able to Proven sales management experience, ideally in an inside sales environment. Demonstrable understanding of sales techniques, lead generation and closing strategies. Strong leadership, team management, coaching and motivational skills. Analytical and organisational skills with the ability to analyse metrics to improve performance. Experience in a B2B sales environment, particularly within leisure, retail and/or hospitality industry preferred. Experience of being hands on working to a revenue pipeline Familiarity with data analysis and reporting tools for monitoring sales performance. Experience in managing customer relationships and ensuring customer satisfaction (NPS). Proficiency in CRM/ERP software and Microsoft Office Suite. Track record of improving conversion rates and time to close metrics. Execute sales plans by managing existing customer accounts, nurturing new opportunities within accounts managed by Account Managers Provide ongoing training and professional development for SME team Manage all people related aspects of the SME team, including recruitment and performance management. Set and track sales targets, produce reports, and conduct monthly forecasts Support business development initiatives through development of strong relationships with existing customers Monitor and analyse key performance indicators (KPIs) to measure team effectiveness and productivity Use data to identify opportunities for improvement and to enhance the sales pipeline Collaborate with Procurement to ensure timely product sourcing in response to clients requests and use this information to anticipate future needs Take lead on core product range pricing, working closely with procurement to maintain best profit margin Liaise with internal departments, such as operations and internal account support teams to ensure customer expectations are met Ensure adherence to sales, finance, and legal compliance, policies and procedures Manage tender and RFP process Implement training and development programs to upskill the SME team Contribute to digital sales transformation initiatives to enhance efficiency, reach and company image Ensure that the Pipeline is kept up to date at all times and opportunities are reported accurately Instill pipeline discipline around SMART next steps, accurate values and close dates and adhering to gateway sign offs

Internal Auditor - Fluent French Speaker - 50% International Travel Your new company This global organisation is a diversified, industry-leading group with a long history of innovation and excellence across multiple markets. Its Internal Audit function operates on a worldwide scale, and the UK audit team-based in Windsor-works closely with colleagues across all regions to deliver high-quality audit and advisory work that supports strong governance and operational performance. This is a rare opportunity to join a respected, globally recognised business offering true international exposure and long-term career development. Your new role As an Internal Auditor, you will conduct financial, compliance and ad hoc audits across a broad portfolio of business units. Working closely with an Audit Manager, you will: •Deliver financial and non-financial audits across diverse operations •Develop a strong understanding of risks, processes, controls, IT systems and operational challenges •Ensure controls and processes are robust and appropriately documented •Produce clear, high-quality working papers and supporting evidence •Present audit findings and recommendations confidently to management •Partner with stakeholders to develop practical solutions and action plans •Build strong relationships, positioning Internal Audit as a trusted advisor •Contribute to best practice sharing across the global audit network The role involves approximately 50% international travel, split across France, EMEA with occasional long-haul assignments. What you'll need to succeed You will be a motivated and commercially aware audit professional with: •A degree and a recognised accounting qualification (ACA or equivalent) •Fluency in French (both written and spoken) is essential •At least three years' experience in accounting, auditing or financial analysis •Strong analytical skills, risk awareness and a solid understanding of internal controls •Knowledge of IFRS, US GAAP or UK GAAP, as well as auditing standards •Excellent communication and stakeholder management skills •The ability to work independently and build strong working relationships •Advanced PC skills (Excel, Word, PowerPoint and audit systems) What you'll get in return You will join a global organisation that genuinely invests in its people. The role offers significant scope for progression-either within Internal Audit or into the wider business. The package includes: •£54,000 basic salary •£6,000 car allowance + fuel card •Signing on bonus •Discretionary bonus (up to 10%) •Company pension scheme •Private medical insurance •Permanent health insurance •26 days annual leave What you need to do now If you're an ambitious French-speaking audit professional looking for genuine global exposure and excellent long-term prospects, this is an opportunity not to be missed. Please apply with your up-to-date CV.

"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. At Soapworks , we create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we re looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you ll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. At Soapworks, we do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you ll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who s products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world s top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don t just make soap - we create products that align with a better, more sustainable future. The Opportunity: Soapworks is looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you ll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who s passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future for Soapworks. Key Responsibilities: • Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: • Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment. • Educated to degree level. Experience/Skills/Knowledge: • Demonstrable experience of leading and developing a finance team. • Working in a multiple margin control and strict cash-flow management business • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies. • Knowledge of working with BI tools to drive financial improvements • Proficient in MS Office • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: • Excellent organisational skills • Strong communication skills with the ability to provide financial information to non-financial stakeholders • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities • Good time management skill with the ability to work under pressure • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: • May need to be able to travel What s on Offer: • Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? 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Office Manager & Finance Assistant (12-Month FTC Maternity Cover) Hereford HR2 £30,000 per annum Start: Mid-August (with approx. 2-week handover) Working Full time hours Monday to Friday fully office based. The Opportunity Hawk 3 Talent Solutions are seeking a proactive and highly organised Office Manager & Finance Assistant to join a specialist organisation operating within the defence, aerospace and military sector based in Hereford. This is a varied and hands-on role supporting the day-to-day operations of a fast-paced, project-driven environment. You will work closely with internal stakeholders and external partners, contributing to the delivery of critical programmes supporting UK defence and security capability. Key Responsibilities Office & Administrative Management Ensure the smooth day-to-day running of the office through effective processes and organisation Coordinate meetings, visitors and company events (including industry exhibitions) Manage office supplies, equipment servicing, and supplier relationships Oversee business travel arrangements including accommodation and logistics Maintain company registers (assets, suppliers, NDAs, vehicles, compliance records) Support compliance activities including ISO, Cyber Essentials and data protection certifications HR & Staff Support Assist with onboarding and offboarding processes Maintain personnel records and vetting/clearance registers (BPSS, SC, DV where applicable) Administer employee benefits, records and internal engagement activities Finance Administration Process invoices, payments, receipts and purchase orders Maintain accurate financial data and supporting documentation Reconcile bank accounts and assist with month-end processes Manage expense claims and supplier/customer financial checks Financial Reporting Support Assist with VAT returns, P11Ds and statutory submissions Support budgeting processes and financial reporting activities Liaise with auditors and support audit preparation Contribute to stock management and cost tracking About You Essential: Strong administrative and organisational experience Good working knowledge of Microsoft Office (including SharePoint) Experience in bookkeeping or finance administration Excellent communication skills (written and verbal) Ability to work independently and proactively Reliable, flexible and detail-oriented Desirable: Experience in defence, aerospace, or government environments Familiarity with Microsoft Dynamics 365 Business Central Previous office management experience Awareness of UK security clearance processes What s on Offer Salary: £30,000 per annum 28 days annual leave plus bank holidays Healthcare and benefits package (subject to probation) Additional perks including wellbeing and lifestyle benefits If you would like to apply for the role of Office Manager then please email your CV to (url removed) Closing date is 17.07.2026 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the fu

Amazing opportunity available for a Product Manager to join a fun, friendly team in London. This role is responsible for sourcing and managing overseas DMC and ground partners, building and pricing trips, contracting suppliers, ensuring high-quality content and systems accuracy, ideally in Central/South America, Asia or Oceania. Working closely with Sales and Marketing to make sure our products sell brilliantly and deliver exceptional customer experiences. The Job: Identify, evaluate and onboard new destination management companies (DMCs) and local partners Design, build and continuously improve guided tours, small group trips, and tailor-made itineraries Ensure products are differentiated, competitive, and aligned with brand positioning Set departure dates, capacities and seasonal availability in collaboration with partners Review competitor offerings and industry trends to identify gaps and opportunities Lead supplier contracting, rate negotiations and commercial terms Own trip pricing, margin management and cost control Work closely with Finance on payment terms, supplier queries and pricing accuracy Monitor product performance and recommend improvements or changes Act as the primary point of contact for international DMCs and hosts Build strong, long-term partnerships focused on quality, reliability and mutual growth Review supplier performance, customer feedback and operational issues Support partners in improving self-sufficiency, systems usage and operational standards Own the end-to-end loading of trips into internal systems and websites Ensure all itineraries, inclusions, exclusions and operational details are accurate and up to date Oversee product copy and work with Marketing on destination and trip content Ensure documentation, websites and sales tools are always aligned and correct Act as product expert for Sales teams across both brands Deliver product training, updates and destination briefings Support Sales with complex itinerary builds and product queries Feed sales insights back into product development and refinement Collaborate with Marketing on trip launches, campaigns and promotional activity Provide product insight for blogs, email campaigns and trade communications Support fam trips, partner storytelling and content gathering where relevant Contribute to safety reviews, risk assessments and quality assurance processes Work with Customer Experience teams on feedback, complaints and service improvements Identify recurring issues and drive systemic improvements Skills Required: 3+ years' experience in travel product management, operations or contracting Strong understanding of DMC-led product and ground operations Proven commercial experience including pricing, margin management and negotiation Highly organised with exceptional attention to detail Confident communicator with suppliers, internal teams and senior stakeholders The Package: Salary range is between 40,000 and 50,000 Hybrid working in London (Tue, Wed and Thu) Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email your cv to (url removed)

Account Manager Location: Hull Department: Sales / Business Development Reporting To: Office Manager Salary: 35,000 - 40,000 per year About the Role Our Client is seeking a confident, professional, and highly organised Key Customer Account Manager to lead and manage a portfolio of key customer accounts across the UK and Europe. This is an exciting opportunity for an experienced account management professional who thrives on building strong client relationships, delivering exceptional customer service, and driving business growth. You will play a key role in managing customer expectations, coordinating project delivery, and ensuring excellent communication between clients, internal teams, and external partners. Working across a diverse range of industries including cosmetics, healthcare, food, and fashion , you will support projects ranging from waste collection schemes and recycling initiatives to large-scale off-site operations. The successful candidate will be environmentally conscious, customer-focused, commercially aware, and comfortable working in a fast-paced environment. Key Responsibilities Key Account Management Act as the primary point of contact for key customers, from SME businesses to large UK and European brands. Build and maintain strong, long-term client relationships. Understand customer requirements and provide tailored service solutions. Manage customer expectations while ensuring project delivery aligns with agreed objectives. Client Communication & Relationship Building Maintain daily and weekly communication with clients and brand leads. Conduct remote meetings, business reviews, and regular engagement sessions. Travel to meetings, site visits, audits, and industry conferences where required. Ensure excellent client satisfaction through proactive communication and issue resolution. Sales & Business Development Identify opportunities to grow existing accounts and generate additional revenue. Provide quotations and present the full range of available services. Develop account plans to achieve sales targets and KPIs. Establish and nurture new leads and client relationships. Negotiate contracts, pricing, and delivery terms. Project & Contract Management Explore and define client requirements with internal stakeholders. Build project briefs and oversee delivery from concept through to completion. Manage client contracts, terms, and ongoing account support. Ensure projects are delivered on time and to a high standard. Collaboration & Operations Work closely with internal teams including Sales, Operations, Logistics, Finance, and wider UK and European teams. Support courier and shipping requirements where necessary. Ensure effective communication across departments to meet customer requirements. Market Research & Insights Conduct research into clients, brands, and industry sectors. Monitor customer trends, competitor activity, and market developments. Provide feedback to management to support business improvements and strategic planning. Reporting & Administration Produce reports for clients and internal management teams. Maintain accurate records of sales activity, pipelines, and forecasts. Ensure CRM systems are consistently updated with customer interactions and project progress. Support company social media activity where required. Skills & Experience Required Bachelor's degree in Business Administration, Sales, Marketing , or a related field (preferred). 3-7 years' experience in Key Account Management or B2B Sales. Strong communication, presentation, and negotiation skills. Excellent relationship-building and stakeholder management abilities. Experience using CRM platforms such as Salesforce, HubSpot, Zoho , or similar. Strong organisational, analytical, and problem-solving skills. Proficiency in Microsoft Office . Preferred Experience & Competencies Experience managing multiple high-value customer accounts simultaneously. A strong customer-centric mindset with excellent attention to detail. Commercial awareness and strategic thinking capabilities. Results-driven, proactive, and adaptable approach to work. Sustainability or waste sector knowledge would be advantageous. Understanding of large consumer brands, particularly within cosmetics, healthcare, food, and fashion industries , would be beneficial. What We're Looking For The ideal candidate will be enthusiastic, organised, and passionate about delivering outstanding customer service. You will be comfortable managing customer expectations, maintaining professional relationships across departments, and supporting the successful delivery of projects from start to finish. If you are commercially minded, highly organised, and enjoy building long-term client relationships, we would love to hear from you.

Overview Hybrid - 4 days working from home 1 day a week working from Milton Keynes Office. Join our Governance and Assurance team as an Assurance Assistant, where you'll play a key role in strengthening how Solus operates. You'll support internal audits, help improve processes, and work closely with teams across the business to ensure we continue to deliver safe, consistent, and high-quality performance. This role suits someone naturally curious, analytical, and confident working with detail-someone who enjoys getting into how things work and spotting opportunities to make them better. As Solus continues to expand nationally, this role is open to candidates based across the UK and supports working from home. However, there will be a requirement for a minimum of once-a-fortnight in-person attendance in the Milton Keynes / Dunstable area to support effective collaboration and team working. The role will also involve occasional travel to Solus & Aviva sites across the UK Responsibilities Carry out risk-based internal audits and support the delivery of the Annual Audit Plan. Produce clear, practical audit reports that help teams understand findings and implement improvements. Track progress against audit recommendations and work with managers to embed changes. Support external audit activity through evidence gathering, planning, and coordination. Contribute to continuous improvement of assurance processes and internal controls. Build strong working relationships with internal stakeholders across Finance, Risk,Governance and Operations. Qualifications Experience or interest in assurance, audit, compliance, risk, or process improvement. Strong analytical skills with the ability to understand, map, and challenge processes. Confident communicator with the ability to explain findings clearly and constructively. Comfortable working with digital tools and systems. Able to produce structured, concise written reports. Naturally organised, thorough and proactive, with a strong commitment to quality. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

An establishedglobal advisory firm is seeking an experienced professional to join itsOperational Due Diligence (ODD) function. This is a key investment support teamresponsible for assessing non-investment risks across alternative assetmanagers globally.The team operatesacross multiple international offices and provides institutional clients withdetailed analysis of operational risks within investment managers' businesses.This includes areas such as governance, operations, valuation, counterparty relationships,compliance, and infrastructure.You will gainexposure to a wide range of alternative strategies while workingcollaboratively with a highly experienced global team. The role offersexcellent scope for professional development, knowledge sharing, and long-termprogression within the alternative investments space.Key Responsibilities Conduct operational due diligence reviews of alternative investment managers across multiple asset classes Analyse operational processes, identify risks, and recommend practical mitigation strategies Produce clear, concise written reports for institutional clients, outlining findings and risk assessments Perform ongoing monitoring of assigned managers and update reports to reflect evolving risk profiles Lead interviews and on-site meetings with investment managers to assess internal controls and infrastructure Review key documentation including financial statements, offering memoranda, and fund materials Carry out reference checks with third-party service providers Engage with clients and investment managers to respond to due diligence queries Contribute to the enhancement of internal due diligence frameworks and methodologies Support broader business initiatives and project work related to investment due diligence Mentor junior team members and support knowledge sharing across the team Collaborate across global teams and contribute to internal and external publications Represent the firm at relevant industry events and support client engagement activity Key Requirements Minimum 3+ years' experience in the alternative investment industry, ideally in operational due diligence, fund accounting, audit, or operations Strong academic background (degree or equivalent) Professional qualification (e.g. ACA, CFA, CAIA) or progress towards one is advantageous Excellent written communication skills with experience producing detailed reports Strong analytical skills and attention to detail Ability to manage multiple priorities and work independently in a fast-paced environment Confident communicator with strong interpersonal skills Proactive and self-motivated approach Willingness to travel internationally where required AdditionalInformation Opportunity to work within a globally recognised investment advisory environment Exposure to a broad range of alternative investment strategies Strong emphasis on professional development and internal progression Collaborative, international team culture Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.

Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.

Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.

Are you experienced within the Inbound Travel Industry? Are you a natural relationship builder? Based in Kent and looking for a local role? Look no further! We are working with an established leading provider of travel, leisure and hospitality products and services in the UK, Ireland and mainland Europe, who are looking for a Product and Contracting Manager to join their team. Reporting to the Commercial Director, the Product & Contracting Manager will be responsible for contracting predominately restaurants and attractions in Ireland, Scotland & the North of England, to fulfil our Key trade/B2B and B2C demands. A key function of the role is to ensure existing and new supplier relationships are built and maintained to maximize all commercial opportunities. Key Duties & Responsibilities Negotiate competitive rates and conditions for all land services notably restaurants & attractions. Secure contracts with suppliers in line with the purchasing strategy and remit advised from the Commercial Director. Product development - source new venues and be proactive in proposing new products appropriate to the various sales channels. Provide product updates and presentations of new products or packages to B2B clients To propose, plan and attend business trips and meetings in order to negotiate and renegotiate contracts. Ensure existing and new supplier relationships are built and maintained to maximize all commercial opportunities. Organise and attend FAM trips. Attend key industry events, workshops and networking opportunities where required. Ability to travel to key destinations in the UK, particularly Ireland and Scotland and to Northern Europe when required. Prepare and analyse statistics via software products to benefit effective negotiations and product analysis for re contracting. To develop and maintain commercially advantageous business relationships with our suppliers. Provide the Operations team with product updates and respond to day-to-day queries. Ensure all contracts are completed accurately and in full with all information being set up in a timely fashion. To liaise with all internal departments to ensure all departments are fully up to date these include, finance, systems, sales & marketing. Negotiate added-value deals, overrides and special offers. Constantly challenging yourself to increase product knowledge and identifying potential suppliers to support our product offering. Investigate and resolve service complaints Ensure high service quality standards are met year on year and to promptly deal with queries from colleagues and suppliers Support sales functions with production of quarterly sales material, e-shots and customer rates sheets. Entering contracts into the in house HLG database Key Skills A least 2 years' experience in the travel industry preferably in a purchasing role within the UK Inbound market. Confident and passionate about succeeding in the role. The applicant needs to have strong commercial acumen, be adaptable, reliable and flexible, with a responsible attitude and possess the ability to respond to tight deadlines. Excellent negotiation skills Excellent organisational and planning skills. The ability to build effective relationships The ability to deal with competing priorities effectively Self-motivated and good working under pressure. A good knowledge of Word, Excel and PowerPoint Strong written and verbal communication skills (English) The ability to handle multiple projects, whilst maintaining meticulous attention to detail and a "can do attitude". An enthusiastic and strong team player Additional languages desirable particularly German or French as is a knowledge of UK and Northern European cities Throughout the year it will be anticipated that you will spend approximately 50% of your time attending site visits, FAM trips, visiting clients, and attending workshops across the UK and Ireland (including travel to Ireland / Scotland approximately 8 - 10 times a year). The package: A salary of 29,000 - 30,000 Hybrid working Interested? Please click APPLY or contact (url removed)