Interim HR Business Partner West London 350 per day Immediate Start Are you an experienced HR Business Partner looking to make an immediate impact? Working on behalf of a reputable fashion organisation, we are recruiting a qualified HR professional on an interim basis to provide full generalist HR support during a period of internal change. This is a hands-on, standalone role with real breadth - you will be the day-to-day HR point of contact for senior leadership, managers and employees across the business. The role offers genuine variety, autonomy and the chance to make an immediate impact in an organisation that takes its people seriously. Role Summary: Location: West London with occasional travel to Essex Contract type: Interim Day rate: 350 per day Start date: Immediate Key Responsibilities: Generalist HR Advisory Act as the primary HR contact for the Managing Director, managers, store leadership and employees, providing timely, commercially aware generalist HR advice. Provide sound guidance on UK employment law, ensuring the business remains compliant with current and emerging legislation, including the Employment Rights Act 2025. Support and coach managers through the full range of employee relations matters, including disciplinary and grievance processes, capability, absence management and performance improvement. Lead on complex ER case management, ensuring procedural fairness, proportionality and accurate documentation throughout. Engage with external parties, including legal counsel and ACAS, where required. Employee Lifecycle Management Issue offer letters and contracts of employment for new starters; set up and maintain personnel files, raise Oracle Fusion work items, and carry out right-to-work and ID verification checks. Coordinate employment references via the Recruitment Assistant, ensuring all pre-employment checks are completed in a timely and compliant manner. Manage all leaver processes: issue leaver letters, ensure personnel and electronic files are closed down appropriately, conduct or record exit interviews, and action any post-employment obligations. Produce contract amendment letters for changes to job title, location, working hours or terms; update Oracle Fusion and the payroll system accordingly. Produce all FTC, secondment and intern offer letters; proactively diarise end dates and manage renewals or terminations in a timely manner. Onboarding & Induction Design and coordinate a structured and engaging onboarding experience for all new hires, liaising with each department to secure induction schedules and sending joining information to new employees and their Line Managers. Deliver the HR component of the induction programme, ensuring new employees understand company policies, culture and ways of working from day one. Probation & Performance Management Manage the full probation cycle for all new employees: diarise review dates, issue review communications to Line Managers, manage extensions, and issue confirmation or extension letters accordingly. Support managers in identifying and addressing performance concerns, providing clear guidance on informal and formal processes. Assist with the coordination of the annual performance review cycle where required. HR Systems & Data Maintain Oracle Fusion and Bright HR with all employment changes in real time, including new hires, leavers, job changes and contractual amendments. Act as a superuser for both platforms, ensuring data integrity across HR and payroll. Generate HR management information and reporting as required, using people data to inform decision-making. Ensure GDPR compliance across all HR data management activity. Policy, Compliance & Process Improvement Review, maintain and update HR policies and procedures to reflect current employment legislation and best practice. Identify and implement process improvements across HR operations to increase efficiency and improve the employee experience. Support any change management, restructuring or TUPE activity as required. About You You will be an experienced HR Generalist, HR Manager or HR Business Partner who is equally at home advising senior stakeholders and getting hands-on with day-to-day HR operations. You will be used to working at pace in a standalone capacity, can quickly build credibility with leadership, and bring calm authority to a busy HR function. Essential CIPD qualified (Level 5 minimum; Level 7 preferred). Proven experience in a generalist HR role at Manager, Generalist or HRBP level, ideally including previous interim or contract assignments. Strong, broad HR background covering the full employee lifecycle - ideally within a retail, multi-site or consumer-facing environment. Solid knowledge of UK employment law and HR best practice, including current developments under the Employment Rights Act 2025. Demonstrable experience managing complex ER cases independently. Confident and credible communicator, able to advise and influence at MD and senior leadership level. Experienced with HRIS platforms; Oracle Fusion experience highly advantageous. Immediately available or on a notice period of no more than one week. Desirable Familiarity with Bright HR. Experience supporting organisational change, including restructures or transitions. Exposure to global or internationally complex organisations. How to Apply To register your interest in this interim opportunity, please submit your CV in confidence. Shortlisted candidates will be contacted promptly. For a confidential discussion, please contact our team directly.
Jun 22, 2026
Seasonal
Interim HR Business Partner West London 350 per day Immediate Start Are you an experienced HR Business Partner looking to make an immediate impact? Working on behalf of a reputable fashion organisation, we are recruiting a qualified HR professional on an interim basis to provide full generalist HR support during a period of internal change. This is a hands-on, standalone role with real breadth - you will be the day-to-day HR point of contact for senior leadership, managers and employees across the business. The role offers genuine variety, autonomy and the chance to make an immediate impact in an organisation that takes its people seriously. Role Summary: Location: West London with occasional travel to Essex Contract type: Interim Day rate: 350 per day Start date: Immediate Key Responsibilities: Generalist HR Advisory Act as the primary HR contact for the Managing Director, managers, store leadership and employees, providing timely, commercially aware generalist HR advice. Provide sound guidance on UK employment law, ensuring the business remains compliant with current and emerging legislation, including the Employment Rights Act 2025. Support and coach managers through the full range of employee relations matters, including disciplinary and grievance processes, capability, absence management and performance improvement. Lead on complex ER case management, ensuring procedural fairness, proportionality and accurate documentation throughout. Engage with external parties, including legal counsel and ACAS, where required. Employee Lifecycle Management Issue offer letters and contracts of employment for new starters; set up and maintain personnel files, raise Oracle Fusion work items, and carry out right-to-work and ID verification checks. Coordinate employment references via the Recruitment Assistant, ensuring all pre-employment checks are completed in a timely and compliant manner. Manage all leaver processes: issue leaver letters, ensure personnel and electronic files are closed down appropriately, conduct or record exit interviews, and action any post-employment obligations. Produce contract amendment letters for changes to job title, location, working hours or terms; update Oracle Fusion and the payroll system accordingly. Produce all FTC, secondment and intern offer letters; proactively diarise end dates and manage renewals or terminations in a timely manner. Onboarding & Induction Design and coordinate a structured and engaging onboarding experience for all new hires, liaising with each department to secure induction schedules and sending joining information to new employees and their Line Managers. Deliver the HR component of the induction programme, ensuring new employees understand company policies, culture and ways of working from day one. Probation & Performance Management Manage the full probation cycle for all new employees: diarise review dates, issue review communications to Line Managers, manage extensions, and issue confirmation or extension letters accordingly. Support managers in identifying and addressing performance concerns, providing clear guidance on informal and formal processes. Assist with the coordination of the annual performance review cycle where required. HR Systems & Data Maintain Oracle Fusion and Bright HR with all employment changes in real time, including new hires, leavers, job changes and contractual amendments. Act as a superuser for both platforms, ensuring data integrity across HR and payroll. Generate HR management information and reporting as required, using people data to inform decision-making. Ensure GDPR compliance across all HR data management activity. Policy, Compliance & Process Improvement Review, maintain and update HR policies and procedures to reflect current employment legislation and best practice. Identify and implement process improvements across HR operations to increase efficiency and improve the employee experience. Support any change management, restructuring or TUPE activity as required. About You You will be an experienced HR Generalist, HR Manager or HR Business Partner who is equally at home advising senior stakeholders and getting hands-on with day-to-day HR operations. You will be used to working at pace in a standalone capacity, can quickly build credibility with leadership, and bring calm authority to a busy HR function. Essential CIPD qualified (Level 5 minimum; Level 7 preferred). Proven experience in a generalist HR role at Manager, Generalist or HRBP level, ideally including previous interim or contract assignments. Strong, broad HR background covering the full employee lifecycle - ideally within a retail, multi-site or consumer-facing environment. Solid knowledge of UK employment law and HR best practice, including current developments under the Employment Rights Act 2025. Demonstrable experience managing complex ER cases independently. Confident and credible communicator, able to advise and influence at MD and senior leadership level. Experienced with HRIS platforms; Oracle Fusion experience highly advantageous. Immediately available or on a notice period of no more than one week. Desirable Familiarity with Bright HR. Experience supporting organisational change, including restructures or transitions. Exposure to global or internationally complex organisations. How to Apply To register your interest in this interim opportunity, please submit your CV in confidence. Shortlisted candidates will be contacted promptly. For a confidential discussion, please contact our team directly.
Senior Finance Administrator Location: Sherborn - Office-based with occasional flexibility to work from home Salary: £35,000 - £40,000 Are you an experienced administrator with a strong eye for detail and a passion for improving processes? Do you thrive in a professional environment where confidentiality, accuracy and initiative are highly valued? We are recruiting on behalf of our client who continues to evolve through an exciting period of transformation. They are seeking a Senior Finance Administrator to play a pivotal role in supporting finance, compliance and operational projects across the business. This is a rare opportunity to join a well-established organisation where you will have genuine scope to influence change, develop your skills and expand your responsibilities over time. The Opportunity Reporting directly to the Office Manager, you will enjoy a varied role that combines project-based work with traditional finance and company secretarial administration. You will work closely with senior stakeholders and support the implementation of new systems, technologies and processes designed to improve efficiency across the organisation. Key Responsibilities Projects & Business Improvement Support the development, implementation and ongoing administration of key business transformation projects. Work closely with finance colleagues to research and deliver efficiency-driven initiatives. Assist with projects including wealth reporting, investment and loan databases, and electronic invoice and expense approval systems. Contribute to process improvement and continuous development across the business. Finance Administration Provide administrative support to the finance function, including audit-related activities. Prepare and coordinate senior management approval documentation. Maintain electronic and physical records relating to investments, loans, properties and mortgages. Collect, distribute and file investment statements and associated documentation. Carry out routine accounting system administration, including exchange rate updates and ledger reconciliations. Provide payment processing support when required. Company Secretarial & Compliance Maintain work-in-progress records and circulate regular updates. Prepare and submit statutory filings and compliance documentation within required deadlines. Maintain company secretarial databases, statutory books and corporate records. Coordinate regulatory reporting requirements, including relevant survey submissions. Ensure GDPR, ICO and other compliance registers remain accurate and up to date. Administer company domain registrations and renewals. Operational & Office Support Provide cover for administrative colleagues when required. Maintain key operational records, including banking mandates and company card registers. Monitor renewal dates and ensure appropriate actions are completed. Assist with petty cash administration. Support filing, archiving and general office administration. About You To be successful in this role, you will bring: A minimum of 5 years' administrative experience, ideally gained within a finance, professional services, corporate or family office environment. Exceptional organisational skills with the ability to prioritise a varied workload. Strong attention to detail and a commitment to accuracy. Experience handling highly confidential and sensitive information with discretion. Excellent written and verbal communication skills. Confidence working with a wide range of stakeholders. Strong IT skills, including Microsoft Office applications. Exposure to accounting software and AI productivity tools would be advantageous. A proactive mindset with a genuine interest in improving processes and embracing change. The ability to work independently while also contributing positively as part of a collaborative team. What's on Offer? In return, our client offers an excellent package including: Competitive salary commensurate with experience Annual salary and bonus review 10% employer pension contribution Salary sacrifice pension options 25 days annual leave plus bank holidays Private BUPA healthcare Life assurance (4x salary) Cycle to Work scheme Electric vehicle scheme On-site parking Long-term career development within a stable and highly professional environment If you are a motivated administrator looking for a varied role where you can combine traditional administration with exciting transformation projects, we would love to hear from you. Closing date is 5 th July 2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Jun 22, 2026
Full time
Senior Finance Administrator Location: Sherborn - Office-based with occasional flexibility to work from home Salary: £35,000 - £40,000 Are you an experienced administrator with a strong eye for detail and a passion for improving processes? Do you thrive in a professional environment where confidentiality, accuracy and initiative are highly valued? We are recruiting on behalf of our client who continues to evolve through an exciting period of transformation. They are seeking a Senior Finance Administrator to play a pivotal role in supporting finance, compliance and operational projects across the business. This is a rare opportunity to join a well-established organisation where you will have genuine scope to influence change, develop your skills and expand your responsibilities over time. The Opportunity Reporting directly to the Office Manager, you will enjoy a varied role that combines project-based work with traditional finance and company secretarial administration. You will work closely with senior stakeholders and support the implementation of new systems, technologies and processes designed to improve efficiency across the organisation. Key Responsibilities Projects & Business Improvement Support the development, implementation and ongoing administration of key business transformation projects. Work closely with finance colleagues to research and deliver efficiency-driven initiatives. Assist with projects including wealth reporting, investment and loan databases, and electronic invoice and expense approval systems. Contribute to process improvement and continuous development across the business. Finance Administration Provide administrative support to the finance function, including audit-related activities. Prepare and coordinate senior management approval documentation. Maintain electronic and physical records relating to investments, loans, properties and mortgages. Collect, distribute and file investment statements and associated documentation. Carry out routine accounting system administration, including exchange rate updates and ledger reconciliations. Provide payment processing support when required. Company Secretarial & Compliance Maintain work-in-progress records and circulate regular updates. Prepare and submit statutory filings and compliance documentation within required deadlines. Maintain company secretarial databases, statutory books and corporate records. Coordinate regulatory reporting requirements, including relevant survey submissions. Ensure GDPR, ICO and other compliance registers remain accurate and up to date. Administer company domain registrations and renewals. Operational & Office Support Provide cover for administrative colleagues when required. Maintain key operational records, including banking mandates and company card registers. Monitor renewal dates and ensure appropriate actions are completed. Assist with petty cash administration. Support filing, archiving and general office administration. About You To be successful in this role, you will bring: A minimum of 5 years' administrative experience, ideally gained within a finance, professional services, corporate or family office environment. Exceptional organisational skills with the ability to prioritise a varied workload. Strong attention to detail and a commitment to accuracy. Experience handling highly confidential and sensitive information with discretion. Excellent written and verbal communication skills. Confidence working with a wide range of stakeholders. Strong IT skills, including Microsoft Office applications. Exposure to accounting software and AI productivity tools would be advantageous. A proactive mindset with a genuine interest in improving processes and embracing change. The ability to work independently while also contributing positively as part of a collaborative team. What's on Offer? In return, our client offers an excellent package including: Competitive salary commensurate with experience Annual salary and bonus review 10% employer pension contribution Salary sacrifice pension options 25 days annual leave plus bank holidays Private BUPA healthcare Life assurance (4x salary) Cycle to Work scheme Electric vehicle scheme On-site parking Long-term career development within a stable and highly professional environment If you are a motivated administrator looking for a varied role where you can combine traditional administration with exciting transformation projects, we would love to hear from you. Closing date is 5 th July 2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Are you an experienced HR Business Partner looking to make an immediate impact? Working on behalf of a reputable fashion organisation, we are recruiting a qualified HR professional on an interim basis to provide full generalist HR support during a period of internal change. This is a hands-on, standalone role with real breadth - you will be the day-to-day HR point of contact for senior leadership, managers and employees across the business. The role offers genuine variety, autonomy and the chance to make an immediate impact in an organisation that takes its people seriously. Chelmsford (One day a week travel to West London) 350 per day Immediate Start Please note: Due to the client's location in Essex you must be a car driver Key Responsibilities - Interim HR Business Partner: Generalist HR Advisory Act as the primary HR contact for the Managing Director, managers, store leadership and employees, providing timely, commercially aware generalist HR advice. Provide sound guidance on UK employment law, ensuring the business remains compliant with current and emerging legislation, including the Employment Rights Act 2025. Support and coach managers through the full range of employee relations matters, including disciplinary and grievance processes, capability, absence management and performance improvement. Lead on complex ER case management, ensuring procedural fairness, proportionality and accurate documentation throughout. Engage with external parties, including legal counsel and ACAS, where required. Employee Lifecycle Management Issue offer letters and contracts of employment for new starters; set up and maintain personnel files, raise Oracle Fusion work items, and carry out right-to-work and ID verification checks. Coordinate employment references via the Recruitment Assistant, ensuring all pre-employment checks are completed in a timely and compliant manner. Manage all leaver processes: issue leaver letters, ensure personnel and electronic files are closed down appropriately, conduct or record exit interviews, and action any post-employment obligations. Produce contract amendment letters for changes to job title, location, working hours or terms; update Oracle Fusion and the payroll system accordingly. Produce all FTC, secondment and intern offer letters; proactively diarise end dates and manage renewals or terminations in a timely manner. Onboarding & Induction Design and coordinate a structured and engaging onboarding experience for all new hires, liaising with each department to secure induction schedules and sending joining information to new employees and their Line Managers. Deliver the HR component of the induction programme, ensuring new employees understand company policies, culture and ways of working from day one. Probation & Performance Management Manage the full probation cycle for all new employees: diarise review dates, issue review communications to Line Managers, manage extensions, and issue confirmation or extension letters accordingly. Support managers in identifying and addressing performance concerns, providing clear guidance on informal and formal processes. Assist with the coordination of the annual performance review cycle where required. HR Systems & Data Maintain Oracle Fusion and Bright HR with all employment changes in real time, including new hires, leavers, job changes and contractual amendments. Act as a superuser for both platforms, ensuring data integrity across HR and payroll. Generate HR management information and reporting as required, using people data to inform decision-making. Ensure GDPR compliance across all HR data management activity. Policy, Compliance & Process Improvement Review, maintain and update HR policies and procedures to reflect current employment legislation and best practice. Identify and implement process improvements across HR operations to increase efficiency and improve the employee experience. Support any change management, restructuring or TUPE activity as required. About You - Interim HR Business Partner You will be an experienced HR Generalist, HR Manager or HR Business Partner who is equally at home advising senior stakeholders and getting hands-on with day-to-day HR operations. You will be used to working at pace in a standalone capacity, can quickly build credibility with leadership, and bring calm authority to a busy HR function. Essential CIPD qualified (Level 5 minimum; Level 7 preferred). Proven experience in a generalist HR role at Manager, Generalist or HRBP level, ideally including previous interim or contract assignments. Strong, broad HR background covering the full employee lifecycle Solid knowledge of UK employment law and HR best practice, including current developments under the Employment Rights Act 2025. Demonstrable experience managing complex ER cases independently. Confident and credible communicator, able to advise and influence at MD and senior leadership level. Experienced with HRIS platforms; Oracle Fusion experience highly advantageous. Immediately available or on a notice period of no more than one week. Desirable Familiarity with Bright HR. Experience supporting organisational change, including restructures or transitions. Exposure to global or internationally complex organisations. How to Apply To register your interest in this interim opportunity, please submit your CV in confidence. Shortlisted candidates will be contacted promptly. For a confidential discussion, please contact our team directly.
Jun 21, 2026
Seasonal
Are you an experienced HR Business Partner looking to make an immediate impact? Working on behalf of a reputable fashion organisation, we are recruiting a qualified HR professional on an interim basis to provide full generalist HR support during a period of internal change. This is a hands-on, standalone role with real breadth - you will be the day-to-day HR point of contact for senior leadership, managers and employees across the business. The role offers genuine variety, autonomy and the chance to make an immediate impact in an organisation that takes its people seriously. Chelmsford (One day a week travel to West London) 350 per day Immediate Start Please note: Due to the client's location in Essex you must be a car driver Key Responsibilities - Interim HR Business Partner: Generalist HR Advisory Act as the primary HR contact for the Managing Director, managers, store leadership and employees, providing timely, commercially aware generalist HR advice. Provide sound guidance on UK employment law, ensuring the business remains compliant with current and emerging legislation, including the Employment Rights Act 2025. Support and coach managers through the full range of employee relations matters, including disciplinary and grievance processes, capability, absence management and performance improvement. Lead on complex ER case management, ensuring procedural fairness, proportionality and accurate documentation throughout. Engage with external parties, including legal counsel and ACAS, where required. Employee Lifecycle Management Issue offer letters and contracts of employment for new starters; set up and maintain personnel files, raise Oracle Fusion work items, and carry out right-to-work and ID verification checks. Coordinate employment references via the Recruitment Assistant, ensuring all pre-employment checks are completed in a timely and compliant manner. Manage all leaver processes: issue leaver letters, ensure personnel and electronic files are closed down appropriately, conduct or record exit interviews, and action any post-employment obligations. Produce contract amendment letters for changes to job title, location, working hours or terms; update Oracle Fusion and the payroll system accordingly. Produce all FTC, secondment and intern offer letters; proactively diarise end dates and manage renewals or terminations in a timely manner. Onboarding & Induction Design and coordinate a structured and engaging onboarding experience for all new hires, liaising with each department to secure induction schedules and sending joining information to new employees and their Line Managers. Deliver the HR component of the induction programme, ensuring new employees understand company policies, culture and ways of working from day one. Probation & Performance Management Manage the full probation cycle for all new employees: diarise review dates, issue review communications to Line Managers, manage extensions, and issue confirmation or extension letters accordingly. Support managers in identifying and addressing performance concerns, providing clear guidance on informal and formal processes. Assist with the coordination of the annual performance review cycle where required. HR Systems & Data Maintain Oracle Fusion and Bright HR with all employment changes in real time, including new hires, leavers, job changes and contractual amendments. Act as a superuser for both platforms, ensuring data integrity across HR and payroll. Generate HR management information and reporting as required, using people data to inform decision-making. Ensure GDPR compliance across all HR data management activity. Policy, Compliance & Process Improvement Review, maintain and update HR policies and procedures to reflect current employment legislation and best practice. Identify and implement process improvements across HR operations to increase efficiency and improve the employee experience. Support any change management, restructuring or TUPE activity as required. About You - Interim HR Business Partner You will be an experienced HR Generalist, HR Manager or HR Business Partner who is equally at home advising senior stakeholders and getting hands-on with day-to-day HR operations. You will be used to working at pace in a standalone capacity, can quickly build credibility with leadership, and bring calm authority to a busy HR function. Essential CIPD qualified (Level 5 minimum; Level 7 preferred). Proven experience in a generalist HR role at Manager, Generalist or HRBP level, ideally including previous interim or contract assignments. Strong, broad HR background covering the full employee lifecycle Solid knowledge of UK employment law and HR best practice, including current developments under the Employment Rights Act 2025. Demonstrable experience managing complex ER cases independently. Confident and credible communicator, able to advise and influence at MD and senior leadership level. Experienced with HRIS platforms; Oracle Fusion experience highly advantageous. Immediately available or on a notice period of no more than one week. Desirable Familiarity with Bright HR. Experience supporting organisational change, including restructures or transitions. Exposure to global or internationally complex organisations. How to Apply To register your interest in this interim opportunity, please submit your CV in confidence. Shortlisted candidates will be contacted promptly. For a confidential discussion, please contact our team directly.
Customer Success Manager (German and English Speaking) Location: Plymouth, Hybrid Job Type: Full-time Salary: £35,000 + Fantastic Benefits Join our dynamic Services team as a Customer Success Manager and play a pivotal role in delivering premium customer service aligned with our strategic goals. This position offers the opportunity to maximize revenue potential, enhance client relationships, and ensure successful contract renewals. If you're a seasoned leader passionate about driving best practices and fostering strong client engagements, we want you on our team! Day-to-Day of the Role: Lead the implementation of new client work within existing contracts, serving as the primary point of contact for both internal and external stakeholders. Manage and lead internal contract calls, client meetings, and review meetings, ensuring all parties are aligned and informed. Understand and confidently discuss client Service Level Agreements (SLAs), contracts, terms, and conditions, working closely with the Customer Delivery Manager. Review client hub data to identify trends and provide consultative guidance to clients, aiming to enhance engagement levels and secure future renewals. Serve as a Subject Matter Expert (SME) on all services and products, identifying upselling opportunities. Proactively manage contract risks and issues, ensuring lessons learned are shared across the department. Work in collaboration with Sales team to nurture and grow existing accounts and secure recurring revenue opportunities. Required Skills & Qualifications: Proven experience leading complex, successful service/client-facing teams. Excellent interpersonal and communication skills, capable of building effective relationships at a senior level. Strong people management skills, including coaching, mentoring, and developing team members. Commercial awareness and the ability to deliver in a fast-paced, pressurised environment. Good understanding of virtual platforms or technology tailored to client-specific requirements. Proficiency in Microsoft Office, particularly Excel, and excellent presentation skills. Benefits: Competitive salary and job level perks. Hybrid working model, allowing flexibility and balance. Opportunities for professional growth and development within a supportive environment. Engage in meaningful work that directly impacts company success and client satisfaction. To apply for this Customer Success Manager position, please click Apply Now with your up to date CV or contact Kyle Raven in the Reed Plymouth office.
Jun 20, 2026
Full time
Customer Success Manager (German and English Speaking) Location: Plymouth, Hybrid Job Type: Full-time Salary: £35,000 + Fantastic Benefits Join our dynamic Services team as a Customer Success Manager and play a pivotal role in delivering premium customer service aligned with our strategic goals. This position offers the opportunity to maximize revenue potential, enhance client relationships, and ensure successful contract renewals. If you're a seasoned leader passionate about driving best practices and fostering strong client engagements, we want you on our team! Day-to-Day of the Role: Lead the implementation of new client work within existing contracts, serving as the primary point of contact for both internal and external stakeholders. Manage and lead internal contract calls, client meetings, and review meetings, ensuring all parties are aligned and informed. Understand and confidently discuss client Service Level Agreements (SLAs), contracts, terms, and conditions, working closely with the Customer Delivery Manager. Review client hub data to identify trends and provide consultative guidance to clients, aiming to enhance engagement levels and secure future renewals. Serve as a Subject Matter Expert (SME) on all services and products, identifying upselling opportunities. Proactively manage contract risks and issues, ensuring lessons learned are shared across the department. Work in collaboration with Sales team to nurture and grow existing accounts and secure recurring revenue opportunities. Required Skills & Qualifications: Proven experience leading complex, successful service/client-facing teams. Excellent interpersonal and communication skills, capable of building effective relationships at a senior level. Strong people management skills, including coaching, mentoring, and developing team members. Commercial awareness and the ability to deliver in a fast-paced, pressurised environment. Good understanding of virtual platforms or technology tailored to client-specific requirements. Proficiency in Microsoft Office, particularly Excel, and excellent presentation skills. Benefits: Competitive salary and job level perks. Hybrid working model, allowing flexibility and balance. Opportunities for professional growth and development within a supportive environment. Engage in meaningful work that directly impacts company success and client satisfaction. To apply for this Customer Success Manager position, please click Apply Now with your up to date CV or contact Kyle Raven in the Reed Plymouth office.
Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jun 19, 2026
Contractor
Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jun 19, 2026
Contractor
Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Everywhen, part of the Ardonagh Group
Wokingham, Berkshire
Do you have office-based customer service experience within financial services or insurance? We're looking for a Client Services Senior Specialist to join our growing team at Everywhen Employee Benefits , part of the wider Ardonagh Advisory Group. This is a fantastic opportunity for an experienced customer service professional who is passionate about delivering exceptional client service and supporting colleagues to succeed. You'll work Monday to Friday, 37.5 hours per week , with no evenings or weekends , and benefit from all the advantages of working within a supportive, well-established organisation that truly puts clients and people first. Initially, you'll be based in one of our offices (Darwen, Winnersh or Southampton), working closely with your team and Manager. Once established in the role, there is the opportunity for hybrid working , with a mix of office and home-based days. So, what does the role of Client Services Senior Specialist involve? In this role, you will provide exceptional client service and support to Consultants, clients, and insurers, acting as a trusted and knowledgeable first point of contact. Your key responsibilities will include: Being the first point of contact for day-to-day queries from clients, Consultants, and insurers via phone and email. Proactively supporting policy renewals and new business , ensuring all activity is handled efficiently, accurately, and in line with agreed SLAs. Managing the day-to-day running of an assigned client portfolio , including invoicing, accounts, claims, underwriting, and administration. Preparing draft client reports for renewals and new business requests. Ensuring all work is completed right first time , maintaining high standards of accuracy and compliance with FCA, Consumer Duty, and data protection requirements. Keeping client records and information fully up to date within our Policy Administration System. Acting as a role model within the team , demonstrating strong client service behaviours, technical knowledge, and professionalism. Supporting the Team Manager with task delegation, mentoring, training of new or existing team members, and occasional involvement in interviews. Taking ownership of referrals and escalations, ensuring timely resolution and excellent outcomes. Proactively identifying opportunities to improve processes, service delivery, and ways of working. What are we looking for? Proven customer service experience within financial services or insurance (minimum 3 years). Experience within Group Risk or Healthcare or Employee Benefits (minimum 3 years). Strong organisation and time management skills , with the ability to manage priorities and meet deadlines. Excellent communication skills and confidence dealing with clients and insurers at all levels. High attention to detail and a strong sense of ownership over your work. A positive, flexible team player who enjoys supporting others and leading by example. Microsoft Office skills (essential). Industry qualifications such as IF7 or GR1 are desirable, but not essential. What's in it for you? A welcoming, supportive team environment The opportunity to work for an organisation awarded Investors in Customers Gold for outstanding service. Hybrid working options once established in the role. Ongoing training, development, and support with professional qualifications. A company culture that genuinely cares about your wellbeing, development, and career progression . If you're passionate about client service, enjoy working collaboratively, and are ready to take the next step in your career within Health & Protection, we'd love to hear from you. INDX01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Jun 19, 2026
Full time
Do you have office-based customer service experience within financial services or insurance? We're looking for a Client Services Senior Specialist to join our growing team at Everywhen Employee Benefits , part of the wider Ardonagh Advisory Group. This is a fantastic opportunity for an experienced customer service professional who is passionate about delivering exceptional client service and supporting colleagues to succeed. You'll work Monday to Friday, 37.5 hours per week , with no evenings or weekends , and benefit from all the advantages of working within a supportive, well-established organisation that truly puts clients and people first. Initially, you'll be based in one of our offices (Darwen, Winnersh or Southampton), working closely with your team and Manager. Once established in the role, there is the opportunity for hybrid working , with a mix of office and home-based days. So, what does the role of Client Services Senior Specialist involve? In this role, you will provide exceptional client service and support to Consultants, clients, and insurers, acting as a trusted and knowledgeable first point of contact. Your key responsibilities will include: Being the first point of contact for day-to-day queries from clients, Consultants, and insurers via phone and email. Proactively supporting policy renewals and new business , ensuring all activity is handled efficiently, accurately, and in line with agreed SLAs. Managing the day-to-day running of an assigned client portfolio , including invoicing, accounts, claims, underwriting, and administration. Preparing draft client reports for renewals and new business requests. Ensuring all work is completed right first time , maintaining high standards of accuracy and compliance with FCA, Consumer Duty, and data protection requirements. Keeping client records and information fully up to date within our Policy Administration System. Acting as a role model within the team , demonstrating strong client service behaviours, technical knowledge, and professionalism. Supporting the Team Manager with task delegation, mentoring, training of new or existing team members, and occasional involvement in interviews. Taking ownership of referrals and escalations, ensuring timely resolution and excellent outcomes. Proactively identifying opportunities to improve processes, service delivery, and ways of working. What are we looking for? Proven customer service experience within financial services or insurance (minimum 3 years). Experience within Group Risk or Healthcare or Employee Benefits (minimum 3 years). Strong organisation and time management skills , with the ability to manage priorities and meet deadlines. Excellent communication skills and confidence dealing with clients and insurers at all levels. High attention to detail and a strong sense of ownership over your work. A positive, flexible team player who enjoys supporting others and leading by example. Microsoft Office skills (essential). Industry qualifications such as IF7 or GR1 are desirable, but not essential. What's in it for you? A welcoming, supportive team environment The opportunity to work for an organisation awarded Investors in Customers Gold for outstanding service. Hybrid working options once established in the role. Ongoing training, development, and support with professional qualifications. A company culture that genuinely cares about your wellbeing, development, and career progression . If you're passionate about client service, enjoy working collaboratively, and are ready to take the next step in your career within Health & Protection, we'd love to hear from you. INDX01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Senior Accounts Payable Officer Location : Hillington, G52 4PR Salary : £35,000 per annum, DOE + Excellent Benefits Contract : Full time, Permanent Hours : 40 Hours (8am - 5pm) Benefits : Time Off : 25 days annual leave plus 8 public holidays, Competitive pension scheme and company sick pay, Career Growth : Real pathways for progression within a growing national group. Are you looking to advance your career and join an established team Established in 2002, IQA Group is a powerhouse in the UK infrastructure sector. With three major sites across Glasgow, North Wales, and Liverpool, we provide expert services in power networks, renewable energy, and commercial contracting. We have expanded our operations with various projects in Ireland and Northern Ireland working on High Voltage (HV) substation infrastructure. Join a team that is literally powering the UK s future. We are seeking a Senior Accounts Payable to take full ownership of our end-to-end supplier ledger. In this role, you will drive accuracy through robust 3-way matching, ensure strict vendor compliance, and actively collaborate with internal teams to streamline our purchasing processes and reduce non-PO spend. Working as a Senior Accounts Payable Officer, your day-to-day will include: Invoice Processing & AP Control 3-Way Matching: Process high-volume supplier invoices in the SIS AP system, ensuring accurate matching against Purchase Orders (POs) and Delivery Notes. Inbox Management: Act as the primary owner of the shared AP inbox, ensuring all incoming invoices, statements, and queries are classified and actioned swiftly. PO Compliance: Collaborate with Project Managers and operations to reduce non-PO invoices, actively enforcing our "No PO, No Pay" policy. Supplier Management & Query Resolution Aged Creditors Control: Regularly monitor and review the Aged Creditors Report to control supplier debt and proactively resolve blocked or overdue invoices. Query Resolution: Act as the main point of contact for supplier correspondence, professionally resolving payment queries, disputes, and account reconciliations. Direct Debits & Missing Invoices: Run creditor reports and chase suppliers for missing documentation, specifically focusing on matching direct debits to outstanding invoices. Vendor Onboarding & Compliance Vendor Onboarding: Manage the setup of new suppliers, strictly verifying corporate existence and validating "Proof of Bank Details" to mitigate fraud risk. Subcontractor Insurance Tracking: Maintain an up-to-date register of subcontractor insurance certificates, proactively requesting renewals before expiry. Master Data Maintenance: Regularly clean and maintain Supplier Master Data in SIS AP to ensure accuracy and prevent duplicate accounts. Utility Portal Management: Portal Maintenance: Manage and maintain access to various supplier portals (electricity, gas, water) to ensure timely retrieval of invoices. Billing Control: Maintain strict control of all account details, logins, and billing cycles to prevent missed payments. In order to be successful in this role you must have: Proven experience working in a high-volume Accounts Payable environment. Excellent IT skills, with advanced MS Excel capabilities being essential. Strong, up-to-date understanding of HMRC requirements (VAT, compliance, etc.). Excellent communication skills with the ability to enforce policy professionally. AAT Level 2 or 3 qualification (or equivalent) Desirable. Prior experience using the SIS AP system Desirable. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today! No agencies please.
Jun 19, 2026
Full time
Senior Accounts Payable Officer Location : Hillington, G52 4PR Salary : £35,000 per annum, DOE + Excellent Benefits Contract : Full time, Permanent Hours : 40 Hours (8am - 5pm) Benefits : Time Off : 25 days annual leave plus 8 public holidays, Competitive pension scheme and company sick pay, Career Growth : Real pathways for progression within a growing national group. Are you looking to advance your career and join an established team Established in 2002, IQA Group is a powerhouse in the UK infrastructure sector. With three major sites across Glasgow, North Wales, and Liverpool, we provide expert services in power networks, renewable energy, and commercial contracting. We have expanded our operations with various projects in Ireland and Northern Ireland working on High Voltage (HV) substation infrastructure. Join a team that is literally powering the UK s future. We are seeking a Senior Accounts Payable to take full ownership of our end-to-end supplier ledger. In this role, you will drive accuracy through robust 3-way matching, ensure strict vendor compliance, and actively collaborate with internal teams to streamline our purchasing processes and reduce non-PO spend. Working as a Senior Accounts Payable Officer, your day-to-day will include: Invoice Processing & AP Control 3-Way Matching: Process high-volume supplier invoices in the SIS AP system, ensuring accurate matching against Purchase Orders (POs) and Delivery Notes. Inbox Management: Act as the primary owner of the shared AP inbox, ensuring all incoming invoices, statements, and queries are classified and actioned swiftly. PO Compliance: Collaborate with Project Managers and operations to reduce non-PO invoices, actively enforcing our "No PO, No Pay" policy. Supplier Management & Query Resolution Aged Creditors Control: Regularly monitor and review the Aged Creditors Report to control supplier debt and proactively resolve blocked or overdue invoices. Query Resolution: Act as the main point of contact for supplier correspondence, professionally resolving payment queries, disputes, and account reconciliations. Direct Debits & Missing Invoices: Run creditor reports and chase suppliers for missing documentation, specifically focusing on matching direct debits to outstanding invoices. Vendor Onboarding & Compliance Vendor Onboarding: Manage the setup of new suppliers, strictly verifying corporate existence and validating "Proof of Bank Details" to mitigate fraud risk. Subcontractor Insurance Tracking: Maintain an up-to-date register of subcontractor insurance certificates, proactively requesting renewals before expiry. Master Data Maintenance: Regularly clean and maintain Supplier Master Data in SIS AP to ensure accuracy and prevent duplicate accounts. Utility Portal Management: Portal Maintenance: Manage and maintain access to various supplier portals (electricity, gas, water) to ensure timely retrieval of invoices. Billing Control: Maintain strict control of all account details, logins, and billing cycles to prevent missed payments. In order to be successful in this role you must have: Proven experience working in a high-volume Accounts Payable environment. Excellent IT skills, with advanced MS Excel capabilities being essential. Strong, up-to-date understanding of HMRC requirements (VAT, compliance, etc.). Excellent communication skills with the ability to enforce policy professionally. AAT Level 2 or 3 qualification (or equivalent) Desirable. Prior experience using the SIS AP system Desirable. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today! No agencies please.
Account Manager Location: Surrey (Hybrid - 3 days in office, 2 days from home) Salary: 35,000 - 38,000 (depending on experience) Job Type: Permanent, Full-Time (37.5 hours per week) Additional Requirements: Willing to obtain a DBS after on-boarding Benefits: 30 days annual leave + 8 bank holidays 3 days paid volunteering leave Employee benefits platform Employee Assistance Programme (EAP) 4% pension contribution (with salary exchange option) Life insurance (2x annual salary) Learning and development opportunities Long service awards Annual social events Cycle loan and travel loan schemes Free on-site parking Free annual flu vaccination and eye test The Role We are seeking a proactive and driven Account Manager to join a growing Business Development team. This role is focused on building strong relationships with existing partners, driving revenue growth, and supporting the delivery of key services. Key Responsibilities: Manage and develop partner accounts to ensure high levels of satisfaction Identify and deliver cross-selling and up-selling opportunities Support revenue growth by contributing to new business and income streams Negotiate contract renewals and maintain agreed commercial margins Lead partner account activities, including service launches and campaign support Collaborate with internal teams to deliver performance reporting and insights Work closely with senior stakeholders to maximise account potential Requirements: Proven experience in account management (public, private, or third sector) Strong commercial awareness with experience in upselling and contract negotiation Excellent communication and stakeholder management skills Confident presenting data and insights to clients Experience using CRM systems, particulary Microsoft (desirable) Highly organised with a proactive, solution-focused approach How to Apply If you are an experienced Account Manager looking for your next challenge, please apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 19, 2026
Full time
Account Manager Location: Surrey (Hybrid - 3 days in office, 2 days from home) Salary: 35,000 - 38,000 (depending on experience) Job Type: Permanent, Full-Time (37.5 hours per week) Additional Requirements: Willing to obtain a DBS after on-boarding Benefits: 30 days annual leave + 8 bank holidays 3 days paid volunteering leave Employee benefits platform Employee Assistance Programme (EAP) 4% pension contribution (with salary exchange option) Life insurance (2x annual salary) Learning and development opportunities Long service awards Annual social events Cycle loan and travel loan schemes Free on-site parking Free annual flu vaccination and eye test The Role We are seeking a proactive and driven Account Manager to join a growing Business Development team. This role is focused on building strong relationships with existing partners, driving revenue growth, and supporting the delivery of key services. Key Responsibilities: Manage and develop partner accounts to ensure high levels of satisfaction Identify and deliver cross-selling and up-selling opportunities Support revenue growth by contributing to new business and income streams Negotiate contract renewals and maintain agreed commercial margins Lead partner account activities, including service launches and campaign support Collaborate with internal teams to deliver performance reporting and insights Work closely with senior stakeholders to maximise account potential Requirements: Proven experience in account management (public, private, or third sector) Strong commercial awareness with experience in upselling and contract negotiation Excellent communication and stakeholder management skills Confident presenting data and insights to clients Experience using CRM systems, particulary Microsoft (desirable) Highly organised with a proactive, solution-focused approach How to Apply If you are an experienced Account Manager looking for your next challenge, please apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Randstad Construction & Property
South Croydon, Surrey
Senior Property Manager Senior Block Property Manager - Leading Brand - Croydon / Hybrid We're partnered with an multi-award-winning, leading Block Management firm, proudly certified as a "Great Place to Work UK." They're expanding their dynamic team in Croydon, offering an exceptional career for a Senior Property Manager. This isn't just a job; it's a genuine opportunity to excel in Residential Property Management with a company that truly invests in its people. Expect extensive development programs, a comprehensive benefits package, hybrid working, and a rewarding bonus scheme.? They have advanced systems and processes in place to ensure you can provide the best level of service to clients whilst enhancing your career! The Role: Drive Excellence in Property Management As a Senior Property Manager, you'll lead your own diverse small local portfolio of high rise residential developments. You'll be pivotal in delivering the highest standards of service to freeholders, RMCs, and leaseholders. Key Responsibilities: Portfolio Management: Oversee diverse, high rise residential blocks. Service Charge Budgets: Prepare, manage, and explain accounts. Compliance: Ensure adherence to RICS, ARMA, Landlord & Tenant legislation, Building Safety Act, Health & Safety, Fire Risk Assessments. Section 20: Expert drafting and execution for major works. Stakeholder Engagement: Build strong relationships with RMC Directors, leaseholders, contractors. Site Inspections: Regular visits, property maintenance, contractor performance monitoring. Insurance Management: Claims, renewals, revaluations. Arrears Management: Service charge and ground rent collection. Financial Management: Invoice processing, expenditure monitoring. Meetings: Organise and attend AGMs/EGMs, minute taking. About? You Proven experience in Residential Block Management, with demonstrable post-qualification experience. Property qualification desirable, e.g., IRPM, RICS, or ATPI/MTPI. Deep understanding of property law and relevant legislation. Exceptional communication skills, interpersonal skills, and customer focus. Proven problem-solving, organisation skills, time management, and ability to prioritise workload. Self-motivated team player capable of working under pressure. Proficiency in property management software (e.g., Propman, Qube, Tramps, Dwellant). Why Join This "Great Place to Work" UK? Award-Winning Culture: Recognised as a top UK employer. Career Growth: Unparalleled development programs, support for professional qualifications. Work-Life Balance: Embrace genuine hybrid working. Exceptional Rewards: Competitive salary, generous benefits package, and a bonus scheme. Dynamic Portfolio: Manage prestigious residential properties in London. Collaborative Environment: Work with a supportive, expert team. Hybrid Working: Yes, flexible hybrid options available. Salary: Highly Competitive + Performance Bonus Benefits: Unrivalled Development Programs, Comprehensive Package, Professional Subscriptions. Small high end portfolio - focus on customer experience not volume! Join a "Great Place to Work" UK! Elevate your career! Apply now to become a Senior Property Manager in Croydon. If you're ready to make a significant impact and thrive in an exceptional workplace, apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 19, 2026
Full time
Senior Property Manager Senior Block Property Manager - Leading Brand - Croydon / Hybrid We're partnered with an multi-award-winning, leading Block Management firm, proudly certified as a "Great Place to Work UK." They're expanding their dynamic team in Croydon, offering an exceptional career for a Senior Property Manager. This isn't just a job; it's a genuine opportunity to excel in Residential Property Management with a company that truly invests in its people. Expect extensive development programs, a comprehensive benefits package, hybrid working, and a rewarding bonus scheme.? They have advanced systems and processes in place to ensure you can provide the best level of service to clients whilst enhancing your career! The Role: Drive Excellence in Property Management As a Senior Property Manager, you'll lead your own diverse small local portfolio of high rise residential developments. You'll be pivotal in delivering the highest standards of service to freeholders, RMCs, and leaseholders. Key Responsibilities: Portfolio Management: Oversee diverse, high rise residential blocks. Service Charge Budgets: Prepare, manage, and explain accounts. Compliance: Ensure adherence to RICS, ARMA, Landlord & Tenant legislation, Building Safety Act, Health & Safety, Fire Risk Assessments. Section 20: Expert drafting and execution for major works. Stakeholder Engagement: Build strong relationships with RMC Directors, leaseholders, contractors. Site Inspections: Regular visits, property maintenance, contractor performance monitoring. Insurance Management: Claims, renewals, revaluations. Arrears Management: Service charge and ground rent collection. Financial Management: Invoice processing, expenditure monitoring. Meetings: Organise and attend AGMs/EGMs, minute taking. About? You Proven experience in Residential Block Management, with demonstrable post-qualification experience. Property qualification desirable, e.g., IRPM, RICS, or ATPI/MTPI. Deep understanding of property law and relevant legislation. Exceptional communication skills, interpersonal skills, and customer focus. Proven problem-solving, organisation skills, time management, and ability to prioritise workload. Self-motivated team player capable of working under pressure. Proficiency in property management software (e.g., Propman, Qube, Tramps, Dwellant). Why Join This "Great Place to Work" UK? Award-Winning Culture: Recognised as a top UK employer. Career Growth: Unparalleled development programs, support for professional qualifications. Work-Life Balance: Embrace genuine hybrid working. Exceptional Rewards: Competitive salary, generous benefits package, and a bonus scheme. Dynamic Portfolio: Manage prestigious residential properties in London. Collaborative Environment: Work with a supportive, expert team. Hybrid Working: Yes, flexible hybrid options available. Salary: Highly Competitive + Performance Bonus Benefits: Unrivalled Development Programs, Comprehensive Package, Professional Subscriptions. Small high end portfolio - focus on customer experience not volume! Join a "Great Place to Work" UK! Elevate your career! Apply now to become a Senior Property Manager in Croydon. If you're ready to make a significant impact and thrive in an exceptional workplace, apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Senior Corporate Partnerships Account Manager Charity People is delighted to be partnering with a leading London-based youth charity dedicated to helping young people thrive. Through a powerful network of community organisations, programmes and partnerships, they create opportunities for young people to build confidence, develop skills, and shape their futures. This is an exciting opportunity to join a dynamic Fundraising and Communications team in a Senior Corporate Partnerships Account Manager role. You'll take ownership of a varied portfolio of corporate partners, delivering high-quality stewardship, driving income growth, and creating meaningful engagement that supports life-changing work with young people. The charity has a long-standing reputation for championing young people and the organisations that support them. With an ambitious income strategy and a collaborative culture, they are building impactful partnerships that combine funding, volunteering, and skills-sharing. This role offers a fantastic opportunity to take real ownership of the corporate partnerships account management programme-building on strong foundations from recent years and playing a key role in shaping its future direction and success. You'll be part of a values-driven team committed to inclusion, innovation, and delivering exceptional supporter experiences-working with partners who genuinely want to make a difference. Senior Corporate Partnerships Account Manager Salary: £43,495 Location: London / Hybrid (minimum 2 days in the office) Contract: Permanent, full-time (37.5 hours, flexible working considered) Benefits include: Generous holiday allowance - 39 days paid annual holiday each year. Employer 4% pension contribution. Additional leave granted to support voluntary activity. Free access for you and your family to the Employee Assistance Programme. Free access to the 'Headspace' app for you and your family. Free Health Care Cash Plan. Charity mentoring network access Cycle to Work scheme Flexible and supportive working culture About the role Reporting to the Head of Corporate Partnerships, you will lead the management of a diverse portfolio of corporate partners, spanning high-value strategic relationships and employee engagement-led partnerships. This is a hands-on role, where you'll deliver against ambitious income targets while ensuring excellent stewardship and engagement across corporate partners, challenge event participants, and individual supporters. You'll bring a proactive and solutions-focused approach to partnership management, confidently navigating challenges, spotting opportunities, and driving partnerships forward in a way that creates long-term value. Key responsibilities include: Managing and growing a portfolio of corporate partnerships, delivering tailored stewardship plans and achieving income targets Leading on renewals and identifying opportunities to deepen and expand existing partnerships Forecasting and managing partnership income and expenditure, identifying risks and opportunities Designing and delivering engaging communications, including reports, newsletters, and donor journeys Planning and delivering corporate volunteering opportunities and partner engagement activities Supporting fundraising campaigns, events, and initiatives Producing income reports across fundraising platforms and maintaining accurate CRM records About you You'll be a confident and experienced corporate fundraiser with a track record of managing and growing corporate partnerships. You'll bring a strategic mindset, strong communication skills, and a passion for building meaningful relationships that deliver real impact. You'll also be someone who thrives on ownership, and excited to shape and evolve an account management programme, who brings resilience and a solutions-focused mindset to navigating both challenges and opportunities. We're particularly interested in candidates who can demonstrate: Experience managing five- and six-figure corporate partnerships Strong relationship management and stewardship skills, with evidence of income growth A proactive approach, with the ability to overcome challenges and maintain momentum A solutions-focused mindset, with the confidence to identify opportunities and drive partnerships forward Ability to identify and develop new opportunities within existing partnerships Excellent written and verbal communication skills, including reporting and presentations Strong organisational skills and the ability to manage competing priorities Good understanding of fundraising best practice and corporate partnership trends Application Process If this role inspires you to make your next career move, please get in touch with Kevin Croasdale at Charity People () to find out more about how to apply. Closing Date: 9:00am, Monday 22nd June Interviews: Monday 29th June Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Jun 19, 2026
Full time
Senior Corporate Partnerships Account Manager Charity People is delighted to be partnering with a leading London-based youth charity dedicated to helping young people thrive. Through a powerful network of community organisations, programmes and partnerships, they create opportunities for young people to build confidence, develop skills, and shape their futures. This is an exciting opportunity to join a dynamic Fundraising and Communications team in a Senior Corporate Partnerships Account Manager role. You'll take ownership of a varied portfolio of corporate partners, delivering high-quality stewardship, driving income growth, and creating meaningful engagement that supports life-changing work with young people. The charity has a long-standing reputation for championing young people and the organisations that support them. With an ambitious income strategy and a collaborative culture, they are building impactful partnerships that combine funding, volunteering, and skills-sharing. This role offers a fantastic opportunity to take real ownership of the corporate partnerships account management programme-building on strong foundations from recent years and playing a key role in shaping its future direction and success. You'll be part of a values-driven team committed to inclusion, innovation, and delivering exceptional supporter experiences-working with partners who genuinely want to make a difference. Senior Corporate Partnerships Account Manager Salary: £43,495 Location: London / Hybrid (minimum 2 days in the office) Contract: Permanent, full-time (37.5 hours, flexible working considered) Benefits include: Generous holiday allowance - 39 days paid annual holiday each year. Employer 4% pension contribution. Additional leave granted to support voluntary activity. Free access for you and your family to the Employee Assistance Programme. Free access to the 'Headspace' app for you and your family. Free Health Care Cash Plan. Charity mentoring network access Cycle to Work scheme Flexible and supportive working culture About the role Reporting to the Head of Corporate Partnerships, you will lead the management of a diverse portfolio of corporate partners, spanning high-value strategic relationships and employee engagement-led partnerships. This is a hands-on role, where you'll deliver against ambitious income targets while ensuring excellent stewardship and engagement across corporate partners, challenge event participants, and individual supporters. You'll bring a proactive and solutions-focused approach to partnership management, confidently navigating challenges, spotting opportunities, and driving partnerships forward in a way that creates long-term value. Key responsibilities include: Managing and growing a portfolio of corporate partnerships, delivering tailored stewardship plans and achieving income targets Leading on renewals and identifying opportunities to deepen and expand existing partnerships Forecasting and managing partnership income and expenditure, identifying risks and opportunities Designing and delivering engaging communications, including reports, newsletters, and donor journeys Planning and delivering corporate volunteering opportunities and partner engagement activities Supporting fundraising campaigns, events, and initiatives Producing income reports across fundraising platforms and maintaining accurate CRM records About you You'll be a confident and experienced corporate fundraiser with a track record of managing and growing corporate partnerships. You'll bring a strategic mindset, strong communication skills, and a passion for building meaningful relationships that deliver real impact. You'll also be someone who thrives on ownership, and excited to shape and evolve an account management programme, who brings resilience and a solutions-focused mindset to navigating both challenges and opportunities. We're particularly interested in candidates who can demonstrate: Experience managing five- and six-figure corporate partnerships Strong relationship management and stewardship skills, with evidence of income growth A proactive approach, with the ability to overcome challenges and maintain momentum A solutions-focused mindset, with the confidence to identify opportunities and drive partnerships forward Ability to identify and develop new opportunities within existing partnerships Excellent written and verbal communication skills, including reporting and presentations Strong organisational skills and the ability to manage competing priorities Good understanding of fundraising best practice and corporate partnership trends Application Process If this role inspires you to make your next career move, please get in touch with Kevin Croasdale at Charity People () to find out more about how to apply. Closing Date: 9:00am, Monday 22nd June Interviews: Monday 29th June Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Company: Our client is a fast-growing UK-based media and partnership company that connects local and national businesses with engaged communities through innovative advertising and sponsorship solutions. Due to continued growth, they seek to recruit a proactive and personable Relationship Manager to join the small and close-knit team. The Role: You will be the primary point of contact for the network of partner organisations. You will be responsible for nurturing strong, long-term relationships with key stakeholders-from managers and owners to committees and decision-makers. Your focus will be on ensuring the partners remain fully engaged with the products and services, maximising the value they receive from the partnerships, and identifying opportunities for growth and retention. This is a highly relationship-driven role that requires excellent communication skills, commercial awareness, and a solutions-oriented mindset. Key Responsibilities: Develop and maintain strong relationships with partner managers, owners, directors, and key contacts. Conduct regular check-ins with partners to ensure continued engagement and satisfaction. Act as the main point of contact for all partner-related enquiries and support requests. Build trust and foster long-term partnerships across the network. Ensure all partnership commitments are delivered in line with agreements. Collaborate with internal departments (e.g., operations, creative, sales) to coordinate deliveries, updates, and campaign requirements. Monitor engagement levels and proactively identify areas where additional support may be needed. Support the smooth onboarding of new partners. Conduct regular review meetings with existing partners to assess performance and identify opportunities. Develop strategies to strengthen relationships and improve partner retention. Work closely with the sales team to support renewals and network expansion. Liaise with operations and customer service teams to coordinate partner requirements. Maintain accurate and up-to-date partner records within the CRM system. Escalate and oversee resolution of any partner issues. Attend partner meetings, networking events, and industry functions nationwide (you could be away for 2-3 days at a time) Represent the company professionally at all times. Maintain a strong understanding of market developments and industry trends. About You Excellent communication and relationship-building skills. Experience in account management, client relations, business development, or a customer-facing role. Strong organisational skills with excellent attention to detail. Ability to manage multiple projects and priorities simultaneously. Commercial awareness and confidence speaking with senior stakeholders. Proficiency in Microsoft Office applications. Full UK Driving Licence (as occasional travel may be required). A proactive, self-motivated, and resilient attitude. Professional and confident communicator. Able to build rapport quickly with a wide range of personalities. Strong problem-solving skills. Adaptable and a team player with a positive attitude. How to Apply If you are a relationship-driven professional looking for a new challenge in a dynamic and growing company, we would love to hear from you. Please submit your CV for consideration or give us a call and we can talk you through the industry in more detail.
Jun 18, 2026
Full time
The Company: Our client is a fast-growing UK-based media and partnership company that connects local and national businesses with engaged communities through innovative advertising and sponsorship solutions. Due to continued growth, they seek to recruit a proactive and personable Relationship Manager to join the small and close-knit team. The Role: You will be the primary point of contact for the network of partner organisations. You will be responsible for nurturing strong, long-term relationships with key stakeholders-from managers and owners to committees and decision-makers. Your focus will be on ensuring the partners remain fully engaged with the products and services, maximising the value they receive from the partnerships, and identifying opportunities for growth and retention. This is a highly relationship-driven role that requires excellent communication skills, commercial awareness, and a solutions-oriented mindset. Key Responsibilities: Develop and maintain strong relationships with partner managers, owners, directors, and key contacts. Conduct regular check-ins with partners to ensure continued engagement and satisfaction. Act as the main point of contact for all partner-related enquiries and support requests. Build trust and foster long-term partnerships across the network. Ensure all partnership commitments are delivered in line with agreements. Collaborate with internal departments (e.g., operations, creative, sales) to coordinate deliveries, updates, and campaign requirements. Monitor engagement levels and proactively identify areas where additional support may be needed. Support the smooth onboarding of new partners. Conduct regular review meetings with existing partners to assess performance and identify opportunities. Develop strategies to strengthen relationships and improve partner retention. Work closely with the sales team to support renewals and network expansion. Liaise with operations and customer service teams to coordinate partner requirements. Maintain accurate and up-to-date partner records within the CRM system. Escalate and oversee resolution of any partner issues. Attend partner meetings, networking events, and industry functions nationwide (you could be away for 2-3 days at a time) Represent the company professionally at all times. Maintain a strong understanding of market developments and industry trends. About You Excellent communication and relationship-building skills. Experience in account management, client relations, business development, or a customer-facing role. Strong organisational skills with excellent attention to detail. Ability to manage multiple projects and priorities simultaneously. Commercial awareness and confidence speaking with senior stakeholders. Proficiency in Microsoft Office applications. Full UK Driving Licence (as occasional travel may be required). A proactive, self-motivated, and resilient attitude. Professional and confident communicator. Able to build rapport quickly with a wide range of personalities. Strong problem-solving skills. Adaptable and a team player with a positive attitude. How to Apply If you are a relationship-driven professional looking for a new challenge in a dynamic and growing company, we would love to hear from you. Please submit your CV for consideration or give us a call and we can talk you through the industry in more detail.
The role of Lease & Estates Manager - Retail is to lead lease negotiations and rent reviews, ensure compliance with lease obligations, and work closely with Senior Management and Directors to align property strategy with broader business objectives. This role reports to the director of Estates. Quest Search & Selection are proud to partner with a multi-site, B2C consumer business. Duties & Responsibilities for this Lease & Estates Manager - Retail: 1. Manage a portfolio of retail properties, overseeing all day-to-day property management activities. 2. Monitor lease key dates, including rent reviews and renewals, ensuring timely and effective action. 3. Resolve landlord and tenant disputes efficiently, minimising disruption and cost to the business. 4. Act as the primary point of contact for all property-related matters across the business. 5. Ensure compliance with landlord lease obligations, particularly in relation to repairs and maintenance. 6. Take responsibility for non-operational assets, including vacant units, void spaces, and commercial and residential sub-tenants. 7. Review, challenge, and monitor service charge budgets, statements, and demands. 8. Develop, maintain, and manage property database. To be successful in this Lease & Estates Manager - Retail: 1. Open-minded for candidates from retail, hospitality or leisure commercial property roles. 2. Demonstrated success in a comparable property or estates management role. 3. Strong negotiation capability with a solid understanding of commercial lease structures. 4. You must have commercial lease renewal experience 5. Highly commercial mindset with a proven drive to deliver results beyond expectations. 6. Adaptable and resilient, able to thrive in a fast-paced retail environment. 7. Experience managing a varied and diverse property portfolio. 8. Flexible approach to work being field based, stores, head office vista required. The benefits of this Lease & Estates Manager - Retail: 22 days Holidays. Attractive salary. Contributory pension. Discount across the group. Training & development opportunities. If this opportunity sounds like you and you feel you have the experience and skill and want to be part of a growing and innovative company, then please apply quoting the reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Jun 18, 2026
Full time
The role of Lease & Estates Manager - Retail is to lead lease negotiations and rent reviews, ensure compliance with lease obligations, and work closely with Senior Management and Directors to align property strategy with broader business objectives. This role reports to the director of Estates. Quest Search & Selection are proud to partner with a multi-site, B2C consumer business. Duties & Responsibilities for this Lease & Estates Manager - Retail: 1. Manage a portfolio of retail properties, overseeing all day-to-day property management activities. 2. Monitor lease key dates, including rent reviews and renewals, ensuring timely and effective action. 3. Resolve landlord and tenant disputes efficiently, minimising disruption and cost to the business. 4. Act as the primary point of contact for all property-related matters across the business. 5. Ensure compliance with landlord lease obligations, particularly in relation to repairs and maintenance. 6. Take responsibility for non-operational assets, including vacant units, void spaces, and commercial and residential sub-tenants. 7. Review, challenge, and monitor service charge budgets, statements, and demands. 8. Develop, maintain, and manage property database. To be successful in this Lease & Estates Manager - Retail: 1. Open-minded for candidates from retail, hospitality or leisure commercial property roles. 2. Demonstrated success in a comparable property or estates management role. 3. Strong negotiation capability with a solid understanding of commercial lease structures. 4. You must have commercial lease renewal experience 5. Highly commercial mindset with a proven drive to deliver results beyond expectations. 6. Adaptable and resilient, able to thrive in a fast-paced retail environment. 7. Experience managing a varied and diverse property portfolio. 8. Flexible approach to work being field based, stores, head office vista required. The benefits of this Lease & Estates Manager - Retail: 22 days Holidays. Attractive salary. Contributory pension. Discount across the group. Training & development opportunities. If this opportunity sounds like you and you feel you have the experience and skill and want to be part of a growing and innovative company, then please apply quoting the reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Quest Search and Selection Ltd
Cardiff, South Glamorgan
The role of Lease & Estates Manager - Retail is to lead lease negotiations and rent reviews, ensure compliance with lease obligations, and work closely with Senior Management and Directors to align property strategy with broader business objectives. This role reports to the director of Estates. Quest Search & Selection are proud to partner with a multi-site, B2C consumer business. Duties & Responsibilities for this Lease & Estates Manager - Retail: 1. Manage a portfolio of retail properties, overseeing all day-to-day property management activities. 2. Monitor lease key dates, including rent reviews and renewals, ensuring timely and effective action. 3. Resolve landlord and tenant disputes efficiently, minimising disruption and cost to the business. 4. Act as the primary point of contact for all property-related matters across the business. 5. Ensure compliance with landlord lease obligations, particularly in relation to repairs and maintenance. 6. Take responsibility for non-operational assets, including vacant units, void spaces, and commercial and residential sub-tenants. 7. Review, challenge, and monitor service charge budgets, statements, and demands. 8. Develop, maintain, and manage property database. To be successful in this Lease & Estates Manager - Retail: 1. Open-minded for candidates from retail, hospitality or leisure commercial property roles. 2. Demonstrated success in a comparable property or estates management role. 3. Strong negotiation capability with a solid understanding of commercial lease structures. 4. You must have commercial lease renewal experience 5. Highly commercial mindset with a proven drive to deliver results beyond expectations. 6. Adaptable and resilient, able to thrive in a fast-paced retail environment. 7. Experience managing a varied and diverse property portfolio. 8. Flexible approach to work being field based, stores, head office vista required. The benefits of this Lease & Estates Manager - Retail: 22 days Holidays. Attractive salary. Contributory pension. Discount across the group. Training & development opportunities. If this opportunity sounds like you and you feel you have the experience and skill and want to be part of a growing and innovative company, then please apply quoting the reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Jun 18, 2026
Full time
The role of Lease & Estates Manager - Retail is to lead lease negotiations and rent reviews, ensure compliance with lease obligations, and work closely with Senior Management and Directors to align property strategy with broader business objectives. This role reports to the director of Estates. Quest Search & Selection are proud to partner with a multi-site, B2C consumer business. Duties & Responsibilities for this Lease & Estates Manager - Retail: 1. Manage a portfolio of retail properties, overseeing all day-to-day property management activities. 2. Monitor lease key dates, including rent reviews and renewals, ensuring timely and effective action. 3. Resolve landlord and tenant disputes efficiently, minimising disruption and cost to the business. 4. Act as the primary point of contact for all property-related matters across the business. 5. Ensure compliance with landlord lease obligations, particularly in relation to repairs and maintenance. 6. Take responsibility for non-operational assets, including vacant units, void spaces, and commercial and residential sub-tenants. 7. Review, challenge, and monitor service charge budgets, statements, and demands. 8. Develop, maintain, and manage property database. To be successful in this Lease & Estates Manager - Retail: 1. Open-minded for candidates from retail, hospitality or leisure commercial property roles. 2. Demonstrated success in a comparable property or estates management role. 3. Strong negotiation capability with a solid understanding of commercial lease structures. 4. You must have commercial lease renewal experience 5. Highly commercial mindset with a proven drive to deliver results beyond expectations. 6. Adaptable and resilient, able to thrive in a fast-paced retail environment. 7. Experience managing a varied and diverse property portfolio. 8. Flexible approach to work being field based, stores, head office vista required. The benefits of this Lease & Estates Manager - Retail: 22 days Holidays. Attractive salary. Contributory pension. Discount across the group. Training & development opportunities. If this opportunity sounds like you and you feel you have the experience and skill and want to be part of a growing and innovative company, then please apply quoting the reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Head of Group Operations London Hybrid Working £65,000 - £85,000 + Bonus + Excellent Benefits Are you an experienced insurance operations leader looking for the opportunity to build, shape and influence a role from the ground up? Do you have a strong London Market background with Lloyd's, Xchanging and PPL expertise, and want to play a key role in the growth of a highly ambitious specialist broker? If so, this could be the opportunity you've been waiting for. We're working with a fast-growing specialist Lloyd's Broker that places UK and International risks into the Lloyd's market. The business has built a strong reputation for supporting start-up organisations with innovative insurance solutions and is now entering an exciting phase of growth across the UK, Europe, North America and international markets. As part of these expansion plans, they are creating a brand-new position for a Head of Group Operations. This is a rare opportunity to design, develop and own an operational leadership role that has never previously existed within the business. The Opportunity Reporting directly to the Group CEO and Group Managing Director, you will provide strategic and operational leadership across the group, ensuring that systems, processes, governance and operational infrastructure support continued growth across multiple territories. You'll act as a key member of the leadership team, helping to drive operational excellence, improve efficiency and enhance client outcomes across the entire business. This role combines hands-on operational management with strategic oversight and will suit someone who enjoys improving processes, creating structure and helping businesses scale successfully. Key Responsibilities Providing operational leadership across the UK, European, North American and international businesses Managing and overseeing end-to-end insurance workflows including: New business Marketing Placement Client onboarding Mid-term adjustments Renewals Invoicing Claims liaison Complaints handling Driving process improvement initiatives and automation projects Monitoring service standards and client outcomes across the group Identifying operational bottlenecks and implementing solutions Managing capacity, resource planning and team productivity Creating effective holiday, absence and contingency planning processes Producing and analysing MI and management reporting Supporting broker administration and finance operations teams Enhancing governance frameworks, compliance processes and group-wide risk management Ensuring operational infrastructure supports future growth and acquisitions About You To be considered for this role, you'll need: A strong insurance operations management background gained within the London Market Previous experience working within a Lloyd's Broker environment Excellent knowledge of Lloyd's market processes and operations Strong experience with Xchanging and PPL platforms A proven track record of driving operational improvements and efficiencies Experience managing operational teams, workflows and business processes Strong analytical and problem-solving skills The ability to work effectively with senior stakeholders and leadership teams Experience supporting business growth through scalable operational structures This role will particularly appeal to individuals who enjoy building frameworks, improving processes and influencing strategic decision-making at senior level. What's on Offer? Salary of £65,000 - £85,000 depending on experience Performance-related bonus Hybrid working Flexible working arrangements 9am 5:30pm working hours with one-hour lunch break Pension scheme Private Medical Insurance EV Salary Sacrifice Scheme The opportunity to create and shape a newly established leadership role Direct exposure to senior leadership and strategic business decisions Genuine long-term career progression within a rapidly growing international business This is an exceptional opportunity for an ambitious operations professional who wants to make a significant impact within a growing Lloyd's Broker and play a key role in its future success. For a confidential discussion and further information, please contact Kieran at CKB Recruitment.
Jun 18, 2026
Full time
Head of Group Operations London Hybrid Working £65,000 - £85,000 + Bonus + Excellent Benefits Are you an experienced insurance operations leader looking for the opportunity to build, shape and influence a role from the ground up? Do you have a strong London Market background with Lloyd's, Xchanging and PPL expertise, and want to play a key role in the growth of a highly ambitious specialist broker? If so, this could be the opportunity you've been waiting for. We're working with a fast-growing specialist Lloyd's Broker that places UK and International risks into the Lloyd's market. The business has built a strong reputation for supporting start-up organisations with innovative insurance solutions and is now entering an exciting phase of growth across the UK, Europe, North America and international markets. As part of these expansion plans, they are creating a brand-new position for a Head of Group Operations. This is a rare opportunity to design, develop and own an operational leadership role that has never previously existed within the business. The Opportunity Reporting directly to the Group CEO and Group Managing Director, you will provide strategic and operational leadership across the group, ensuring that systems, processes, governance and operational infrastructure support continued growth across multiple territories. You'll act as a key member of the leadership team, helping to drive operational excellence, improve efficiency and enhance client outcomes across the entire business. This role combines hands-on operational management with strategic oversight and will suit someone who enjoys improving processes, creating structure and helping businesses scale successfully. Key Responsibilities Providing operational leadership across the UK, European, North American and international businesses Managing and overseeing end-to-end insurance workflows including: New business Marketing Placement Client onboarding Mid-term adjustments Renewals Invoicing Claims liaison Complaints handling Driving process improvement initiatives and automation projects Monitoring service standards and client outcomes across the group Identifying operational bottlenecks and implementing solutions Managing capacity, resource planning and team productivity Creating effective holiday, absence and contingency planning processes Producing and analysing MI and management reporting Supporting broker administration and finance operations teams Enhancing governance frameworks, compliance processes and group-wide risk management Ensuring operational infrastructure supports future growth and acquisitions About You To be considered for this role, you'll need: A strong insurance operations management background gained within the London Market Previous experience working within a Lloyd's Broker environment Excellent knowledge of Lloyd's market processes and operations Strong experience with Xchanging and PPL platforms A proven track record of driving operational improvements and efficiencies Experience managing operational teams, workflows and business processes Strong analytical and problem-solving skills The ability to work effectively with senior stakeholders and leadership teams Experience supporting business growth through scalable operational structures This role will particularly appeal to individuals who enjoy building frameworks, improving processes and influencing strategic decision-making at senior level. What's on Offer? Salary of £65,000 - £85,000 depending on experience Performance-related bonus Hybrid working Flexible working arrangements 9am 5:30pm working hours with one-hour lunch break Pension scheme Private Medical Insurance EV Salary Sacrifice Scheme The opportunity to create and shape a newly established leadership role Direct exposure to senior leadership and strategic business decisions Genuine long-term career progression within a rapidly growing international business This is an exceptional opportunity for an ambitious operations professional who wants to make a significant impact within a growing Lloyd's Broker and play a key role in its future success. For a confidential discussion and further information, please contact Kieran at CKB Recruitment.
Your new company Our client manages mixed-use estates and commercial assets. They have gone through a period of growth over the last few years and are now looking to take on a Property Asset Manager to the team in Manchester. As a Property and Asset Management Surveyor, you will play a key role in managing and enhancing a diverse commercial property portfolio. Working alongside experienced colleagues across surveying, facilities management, and finance, you will help drive asset performance, strengthen occupier relationships and deliver value-led strategies for their clients. This role offers the opportunity to take ownership of assets, influence key property decisions and build trusted relationships with investors, occupiers and stakeholders. Whether overseeing lease events, supporting asset strategies, managing service charge budgets or identifying opportunities to improve performance, you will be empowered to make a meaningful impact. They are looking for a commercially minded, proactive and collaborative property professional who shares their commitment to excellence, attention to detail and outstanding client service. In return, you will join a supportive and ambitious team where your contribution is valued, your development is encouraged, and your success is celebrated. Your new role Develop and execute property asset management strategies to maximise property performance and value Perform financial analysis and market research to identify opportunities for growth, investment, and portfolio optimisation Collaborate with local letting agents to develop and implement letting strategies, focusing on securing new lettings Coordinate with property managers to ensure smooth building operations and proper maintenance. Oversee service charge budgeting, management, and accounting Oversee rent collection, other receivables, and debt recovery processes Manage tenant relationships by addressing concerns and ensuring a positive tenant experience Supervise lease administration, including lease renewals, negotiations, rent reviews, and tenant retention efforts Maintain and update in-house lease records, including administration and documentation of lease agreements Manage tenant applications for alterations, alienations, and other requests Conduct periodic tenant experience reviews and property inspections to ensure asset quality. Build and maintain strong working relationships with existing clients Prepare and deliver regular asset performance reports for senior management and property owners, focusing on financial performance and key metrics Attend client meetings, preparing necessary materials and following up with actionable steps Liaise with building managers and regional facilities managers to ensure effective property management Oversee insurance matters, including claims management. To assist and support the Commercial Property Surveying team in the asset management of the properties managed. Going into further detail: - Complete monthly or quarterly client reports, meeting with the client to agree strategic objectives and associated actions to be taken Oversee and report on the performance of the property and ensure maximum value. To oversee Service Charge Budget schemes on all assets Lead on Lease transactions, Licence to Alter and Assignment applications Sign off rent and service charge prelists, holding arrears meetings, liaising, and advising clients on debt recovery Undertaking periodic inspections on assets under management Assessing leases, producing change notes, maintaining up-to-date tenancy information, developing and maintaining property management software and client files. Planning for critical lease event dates such as reviews, lease expiries and advising on options and best methods of implementation to the client. Building insurance administration, including overseeing insurance claims from inception to completion Working closely with the Building and Estate Management team to deal with all on-site issues, as well as service charge matters/queries Working together with the finance team relating to leasing, rent and service charge matters To undertake other duties and responsibilities within the department, commensurate with the grading of the post, without changing the general character of the post The post holder's duties must be carried out in compliance with property policies on Equal Opportunities Policy, Information Security Policies, and the Health and Safety at Work Act (1974) and other subsequent Health and Safety legislation. What you'll need to succeed RICS accredited (preferred but not essential) Solid command of written and spoken English Minimum 2:1 degree level (RICS accredited, preferred but not essential). Commercial property management experience of at 3 years Property management systems and software experience Experience in undertaking lease transactional work A working knowledge of Microsoft Office, including PowerPoint, Excel and Outlook Experience of presenting and reporting to clients. What you'll get in return Working Hours: 9.00am - 5.30pm Nature of Work: Office (at least 4 days a week in the office) Annual Leave provision: 25 Days, excluding bank holidays Bonus: Discretionary Pension: If the employee chooses to pay a 5% of Pensionable Pay each period, 5% of Pensionable Pay each period. Probation Period: 6 months Should the employee successfully complete the probationary period, the employee will benefit from: Healthcare: Bupa Select Cover Life Assurance & Income Protection Medicash Wellbeing Benefit of up to 250 per Year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 16, 2026
Full time
Your new company Our client manages mixed-use estates and commercial assets. They have gone through a period of growth over the last few years and are now looking to take on a Property Asset Manager to the team in Manchester. As a Property and Asset Management Surveyor, you will play a key role in managing and enhancing a diverse commercial property portfolio. Working alongside experienced colleagues across surveying, facilities management, and finance, you will help drive asset performance, strengthen occupier relationships and deliver value-led strategies for their clients. This role offers the opportunity to take ownership of assets, influence key property decisions and build trusted relationships with investors, occupiers and stakeholders. Whether overseeing lease events, supporting asset strategies, managing service charge budgets or identifying opportunities to improve performance, you will be empowered to make a meaningful impact. They are looking for a commercially minded, proactive and collaborative property professional who shares their commitment to excellence, attention to detail and outstanding client service. In return, you will join a supportive and ambitious team where your contribution is valued, your development is encouraged, and your success is celebrated. Your new role Develop and execute property asset management strategies to maximise property performance and value Perform financial analysis and market research to identify opportunities for growth, investment, and portfolio optimisation Collaborate with local letting agents to develop and implement letting strategies, focusing on securing new lettings Coordinate with property managers to ensure smooth building operations and proper maintenance. Oversee service charge budgeting, management, and accounting Oversee rent collection, other receivables, and debt recovery processes Manage tenant relationships by addressing concerns and ensuring a positive tenant experience Supervise lease administration, including lease renewals, negotiations, rent reviews, and tenant retention efforts Maintain and update in-house lease records, including administration and documentation of lease agreements Manage tenant applications for alterations, alienations, and other requests Conduct periodic tenant experience reviews and property inspections to ensure asset quality. Build and maintain strong working relationships with existing clients Prepare and deliver regular asset performance reports for senior management and property owners, focusing on financial performance and key metrics Attend client meetings, preparing necessary materials and following up with actionable steps Liaise with building managers and regional facilities managers to ensure effective property management Oversee insurance matters, including claims management. To assist and support the Commercial Property Surveying team in the asset management of the properties managed. Going into further detail: - Complete monthly or quarterly client reports, meeting with the client to agree strategic objectives and associated actions to be taken Oversee and report on the performance of the property and ensure maximum value. To oversee Service Charge Budget schemes on all assets Lead on Lease transactions, Licence to Alter and Assignment applications Sign off rent and service charge prelists, holding arrears meetings, liaising, and advising clients on debt recovery Undertaking periodic inspections on assets under management Assessing leases, producing change notes, maintaining up-to-date tenancy information, developing and maintaining property management software and client files. Planning for critical lease event dates such as reviews, lease expiries and advising on options and best methods of implementation to the client. Building insurance administration, including overseeing insurance claims from inception to completion Working closely with the Building and Estate Management team to deal with all on-site issues, as well as service charge matters/queries Working together with the finance team relating to leasing, rent and service charge matters To undertake other duties and responsibilities within the department, commensurate with the grading of the post, without changing the general character of the post The post holder's duties must be carried out in compliance with property policies on Equal Opportunities Policy, Information Security Policies, and the Health and Safety at Work Act (1974) and other subsequent Health and Safety legislation. What you'll need to succeed RICS accredited (preferred but not essential) Solid command of written and spoken English Minimum 2:1 degree level (RICS accredited, preferred but not essential). Commercial property management experience of at 3 years Property management systems and software experience Experience in undertaking lease transactional work A working knowledge of Microsoft Office, including PowerPoint, Excel and Outlook Experience of presenting and reporting to clients. What you'll get in return Working Hours: 9.00am - 5.30pm Nature of Work: Office (at least 4 days a week in the office) Annual Leave provision: 25 Days, excluding bank holidays Bonus: Discretionary Pension: If the employee chooses to pay a 5% of Pensionable Pay each period, 5% of Pensionable Pay each period. Probation Period: 6 months Should the employee successfully complete the probationary period, the employee will benefit from: Healthcare: Bupa Select Cover Life Assurance & Income Protection Medicash Wellbeing Benefit of up to 250 per Year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Estates Surveyor Daily Rate: 500 - 525per day Location: Leicestershire Job Type: Interim Contract ongoing Reed is currently recruiting on behalf of the Council for a Senior Estates Surveyor in Leicester. This pivotal role involves proactive management of the Council's property portfolio, contributing significantly to operational real estate activities aligned with the Council's Strategic Plan. Day-to-day of the role: Support the Business Partner Operational Real Estate in developing asset management and investment strategies. Identify surplus and under-performing assets, developing value-add initiatives or disposal plans. Negotiate leases, lease renewals, and rent reviews, and manage day-to-day operational management of assets. Prepare complex valuations for a variety of purposes including rent, rating, insurance, and asset estimates. Monitor expenditure, prepare accounts for service charges, and manage financial aspects including budget preparation. Act as Project Manager for developments on Council land and negotiate joint use arrangements. Appoint and monitor external agents and solicitors to support transaction cases. Represent Property Services at various internal/external groups and manage key relationships with the public, council members, and senior officers. Required Skills & Qualifications: Degree or equivalent in Land Management or a related field. Full Membership of the Royal Institution of Chartered Surveyors (RICS). Extensive experience in valuing a variety of properties and for various needs. Proven experience in asset management of both leasehold and freehold properties. Strong background in Landlord and Tenant management. Experience in local government settings and familiarity with relevant laws and legislation. Proficient in financial analysis, lease management, and operational asset management. To apply please send me your updated CV, I look forward to hearing from you. Mel Applin Reed
Jun 16, 2026
Contractor
Senior Estates Surveyor Daily Rate: 500 - 525per day Location: Leicestershire Job Type: Interim Contract ongoing Reed is currently recruiting on behalf of the Council for a Senior Estates Surveyor in Leicester. This pivotal role involves proactive management of the Council's property portfolio, contributing significantly to operational real estate activities aligned with the Council's Strategic Plan. Day-to-day of the role: Support the Business Partner Operational Real Estate in developing asset management and investment strategies. Identify surplus and under-performing assets, developing value-add initiatives or disposal plans. Negotiate leases, lease renewals, and rent reviews, and manage day-to-day operational management of assets. Prepare complex valuations for a variety of purposes including rent, rating, insurance, and asset estimates. Monitor expenditure, prepare accounts for service charges, and manage financial aspects including budget preparation. Act as Project Manager for developments on Council land and negotiate joint use arrangements. Appoint and monitor external agents and solicitors to support transaction cases. Represent Property Services at various internal/external groups and manage key relationships with the public, council members, and senior officers. Required Skills & Qualifications: Degree or equivalent in Land Management or a related field. Full Membership of the Royal Institution of Chartered Surveyors (RICS). Extensive experience in valuing a variety of properties and for various needs. Proven experience in asset management of both leasehold and freehold properties. Strong background in Landlord and Tenant management. Experience in local government settings and familiarity with relevant laws and legislation. Proficient in financial analysis, lease management, and operational asset management. To apply please send me your updated CV, I look forward to hearing from you. Mel Applin Reed
Medical Staffing Manager Location: Aylesbury Salary: 30,000 Job Type: Full-Time, Permanent Hours: Monday to Friday 9am to 5pm(30 mins lunch) OnCall: Oncall shifts for all MSMs in rotation, Mon-Fri oncall out of hours from 5pm-9am, Fri-Mon oncall out of hours when office closes Fri to opening Mon, MSMs get 1 day back in lieu for this About the Role We are seeking an organised, proactive, and relationship-focused Medical Staffing Manager to join our Operations team. This is a dynamic role that combines client relationship management, workforce planning, healthcare operations, and doctor engagement to ensure the seamless delivery of medical staffing services across a portfolio of hospital clients. Working closely with the Portfolio Executive and wider Operations team, you will play a key role in maintaining high-quality service delivery, supporting doctors throughout their employment journey, and ensuring client hospitals receive consistent and effective staffing solutions. Key Responsibilities Client & Hospital Management Act as a key point of contact for hospital management teams and medical professionals across an assigned portfolio of healthcare facilities. Build and maintain strong relationships with client hospitals, ensuring exceptional service delivery and client satisfaction. Manage and maintain staffing schedules and workforce planning records, ensuring all information is accurate and up to date. Conduct regular on-site visits to client hospitals to understand operational requirements, review service delivery, and strengthen stakeholder relationships. Support the induction and onboarding of new doctors, including coordinating shadowing programmes and hospital introductions. Communicate staffing changes proactively and ensure continuity of service across all client sites. Assist in the management and resolution of client concerns, complaints, and service-related issues. Doctor Management & Support Act as a primary point of contact for doctors within your portfolio, providing ongoing support and guidance. Deliver presentations and onboarding sessions for newly recruited doctors. Coordinate doctor allocations within standby and rota programmes. Manage contract renewals and extensions, encouraging retention and ensuring timely completion of documentation. Address doctor feedback, concerns, and grievances in collaboration with senior management teams. Recruitment & Enrolment Support Work closely with the Medical Resourcing Team and external recruitment partners to coordinate doctor placements. Conduct suitability interviews with prospective doctors as required. Support the onboarding process by coordinating arrangements for doctors joining hospitals within your portfolio. Ensure smooth communication between recruitment, operations, hospitals, and medical professionals. Operational Responsibilities Participate in the out-of-hours on-call rota, providing support and resolving urgent staffing issues when required. Assist in preparing operational reports and performance updates. Support client retention and business development initiatives by identifying opportunities during client interactions. Contribute to projects and operational improvements as directed by senior leadership. Maintain accurate records and ensure all relevant information is updated within company systems. About You We're looking for someone who thrives in a fast-paced environment and enjoys building strong professional relationships. You will ideally have: Previous experience in healthcare staffing, workforce planning, recruitment, operations, or account management. Excellent communication and relationship-building skills. Strong organisational and time management abilities. The ability to manage multiple priorities and work effectively under pressure. Experience handling sensitive conversations and resolving issues professionally. Strong administrative and IT skills, including experience managing databases and scheduling systems. A proactive, solution-focused approach with excellent attention to detail. A willingness to travel for client visits and participate in an out-of-hours on-call rota. What We Offer Competitive salary and benefits package. Opportunities for professional development and career progression. A collaborative and supportive working environment. The chance to make a meaningful impact within healthcare service delivery. Exposure to a varied and rewarding role working with healthcare professionals and hospital partners. Apply Now If you are an organised and motivated professional with a passion for delivering exceptional client service and supporting healthcare professionals, we'd love to hear from you. Please call Toni on (phone number removed)
Jun 15, 2026
Full time
Medical Staffing Manager Location: Aylesbury Salary: 30,000 Job Type: Full-Time, Permanent Hours: Monday to Friday 9am to 5pm(30 mins lunch) OnCall: Oncall shifts for all MSMs in rotation, Mon-Fri oncall out of hours from 5pm-9am, Fri-Mon oncall out of hours when office closes Fri to opening Mon, MSMs get 1 day back in lieu for this About the Role We are seeking an organised, proactive, and relationship-focused Medical Staffing Manager to join our Operations team. This is a dynamic role that combines client relationship management, workforce planning, healthcare operations, and doctor engagement to ensure the seamless delivery of medical staffing services across a portfolio of hospital clients. Working closely with the Portfolio Executive and wider Operations team, you will play a key role in maintaining high-quality service delivery, supporting doctors throughout their employment journey, and ensuring client hospitals receive consistent and effective staffing solutions. Key Responsibilities Client & Hospital Management Act as a key point of contact for hospital management teams and medical professionals across an assigned portfolio of healthcare facilities. Build and maintain strong relationships with client hospitals, ensuring exceptional service delivery and client satisfaction. Manage and maintain staffing schedules and workforce planning records, ensuring all information is accurate and up to date. Conduct regular on-site visits to client hospitals to understand operational requirements, review service delivery, and strengthen stakeholder relationships. Support the induction and onboarding of new doctors, including coordinating shadowing programmes and hospital introductions. Communicate staffing changes proactively and ensure continuity of service across all client sites. Assist in the management and resolution of client concerns, complaints, and service-related issues. Doctor Management & Support Act as a primary point of contact for doctors within your portfolio, providing ongoing support and guidance. Deliver presentations and onboarding sessions for newly recruited doctors. Coordinate doctor allocations within standby and rota programmes. Manage contract renewals and extensions, encouraging retention and ensuring timely completion of documentation. Address doctor feedback, concerns, and grievances in collaboration with senior management teams. Recruitment & Enrolment Support Work closely with the Medical Resourcing Team and external recruitment partners to coordinate doctor placements. Conduct suitability interviews with prospective doctors as required. Support the onboarding process by coordinating arrangements for doctors joining hospitals within your portfolio. Ensure smooth communication between recruitment, operations, hospitals, and medical professionals. Operational Responsibilities Participate in the out-of-hours on-call rota, providing support and resolving urgent staffing issues when required. Assist in preparing operational reports and performance updates. Support client retention and business development initiatives by identifying opportunities during client interactions. Contribute to projects and operational improvements as directed by senior leadership. Maintain accurate records and ensure all relevant information is updated within company systems. About You We're looking for someone who thrives in a fast-paced environment and enjoys building strong professional relationships. You will ideally have: Previous experience in healthcare staffing, workforce planning, recruitment, operations, or account management. Excellent communication and relationship-building skills. Strong organisational and time management abilities. The ability to manage multiple priorities and work effectively under pressure. Experience handling sensitive conversations and resolving issues professionally. Strong administrative and IT skills, including experience managing databases and scheduling systems. A proactive, solution-focused approach with excellent attention to detail. A willingness to travel for client visits and participate in an out-of-hours on-call rota. What We Offer Competitive salary and benefits package. Opportunities for professional development and career progression. A collaborative and supportive working environment. The chance to make a meaningful impact within healthcare service delivery. Exposure to a varied and rewarding role working with healthcare professionals and hospital partners. Apply Now If you are an organised and motivated professional with a passion for delivering exceptional client service and supporting healthcare professionals, we'd love to hear from you. Please call Toni on (phone number removed)
WTW Procurement is expanding the Sourcing team to support Consulting and Outsourcing spend and is seeking an experienced Category Manager to lead and execute procurement activities. This role is responsible for driving value delivery, ensuring supplier performance, and supporting operational excellence across Outsourcing Category. You will work in close partnership with Material Outsourcing and Consulting Lead and collaborate with business stakeholders and Procurement colleagues in the UK, US, France and Mumbai. You will be a trusted advisor to partner on procurement related matters for the organisation. Key responsibilities include developing strategies for your Category, understand the latest market trends and insights, managing supplier relationships, identifying and mitigating risks, and ensuring full compliance with WTW policies and relevant regulatory requirements. The successful candidate will bring strong commercial acumen, strategic thinking, and excellent negotiation and stakeholder-management skills. You will have demonstrable Category Management experience, including spend analysis, contract analysis, and the ability to build and execute category plans and pipelines. Proficiency with Ariba Sourcing and Contract modules is essential. The Role: Strategic Sourcing & Category Management Partner with business leaders to understand future demand, upcoming initiatives, and project pipelines. Facilitate cross-functional alignment to ensure sourcing strategies reflect business needs. Translate business requirements into clear sourcing plans and category opportunities. Lead RFPs, RFIs and negotiations. Conduct internal and external benchmarking to identify value opportunities and commercial gaps. Supplier Management Build and maintain strong relationships with key suppliers to ensure delivery, innovation, and performance. Lead Supplier Performance Management activities, including QBRs, scorecards, corrective actions, and risk mitigation (as required). Drive supplier consolidation, rationalisation, and continuous improvement initiatives. Contracting & Compliance Work closely with Legal, Finance and Compliance on contract drafting, renewals, and commercial risk mitigation. Negotiate and manage contracts in accordance with WTW Procurement policy and regulatory requirements. Ensure all procurement activities comply with ESG, risk management, and governance standards. Stakeholder Engagement Act as the trusted advisors and procurement partner, providing commercial insights and strategic guidance. Build strong cross-functional relationships with Operations, Finance, HR, IT, and Legal teams. Present sourcing plans, savings updates, and supplier performance insights to senior management. Represent Procurement in regional governance forums or audits. Financial & Operational Performance Own savings pipeline management for your Category. Deliver measurable savings, cost avoidance, and value improvements. What you'll bring: Essential Strong years of procurement experience, ideally within Financial and Insurance sectors within a multinational environment. Outsourcing and Professional Service category management experience Good knowledge and proven application of sourcing and procurement principles and best practices Ability to building reporting and pipeline management Strong knowledge of commercial law and procurement regulations. Proven negotiation and contract management skills. Strong stakeholder management and communication skills. Strategic and analytical mindset with strong financial and commercial understanding. Preferred Knowledge of procurement systems (Ariba, Oracle, Power BI, MS Office etc.). Professional certification (CIPS, CPSM, or equivalent). Experience working in a matrix organisation. Creativity to seek, encourage and find non-traditional approaches to procurement challenges Change management and self-awareness skills to adopt targeted approaches to a dynamic set of stakeholders Strong cost management and value improvement orientation Familiarity with relevant legislative, regulatory requirements, and industry standards as well as understanding of standard contractual terms and conditions to mitigate legal risk and ensure compliance Personal Attributes Proactive and solutions-oriented Positive mindset Strong sense of ownership and accountability Ability to work independently and manage multiple priorities High ethical standards and integrity Collaborative and team-focused mindset What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email your recruiter.
Jun 15, 2026
Full time
WTW Procurement is expanding the Sourcing team to support Consulting and Outsourcing spend and is seeking an experienced Category Manager to lead and execute procurement activities. This role is responsible for driving value delivery, ensuring supplier performance, and supporting operational excellence across Outsourcing Category. You will work in close partnership with Material Outsourcing and Consulting Lead and collaborate with business stakeholders and Procurement colleagues in the UK, US, France and Mumbai. You will be a trusted advisor to partner on procurement related matters for the organisation. Key responsibilities include developing strategies for your Category, understand the latest market trends and insights, managing supplier relationships, identifying and mitigating risks, and ensuring full compliance with WTW policies and relevant regulatory requirements. The successful candidate will bring strong commercial acumen, strategic thinking, and excellent negotiation and stakeholder-management skills. You will have demonstrable Category Management experience, including spend analysis, contract analysis, and the ability to build and execute category plans and pipelines. Proficiency with Ariba Sourcing and Contract modules is essential. The Role: Strategic Sourcing & Category Management Partner with business leaders to understand future demand, upcoming initiatives, and project pipelines. Facilitate cross-functional alignment to ensure sourcing strategies reflect business needs. Translate business requirements into clear sourcing plans and category opportunities. Lead RFPs, RFIs and negotiations. Conduct internal and external benchmarking to identify value opportunities and commercial gaps. Supplier Management Build and maintain strong relationships with key suppliers to ensure delivery, innovation, and performance. Lead Supplier Performance Management activities, including QBRs, scorecards, corrective actions, and risk mitigation (as required). Drive supplier consolidation, rationalisation, and continuous improvement initiatives. Contracting & Compliance Work closely with Legal, Finance and Compliance on contract drafting, renewals, and commercial risk mitigation. Negotiate and manage contracts in accordance with WTW Procurement policy and regulatory requirements. Ensure all procurement activities comply with ESG, risk management, and governance standards. Stakeholder Engagement Act as the trusted advisors and procurement partner, providing commercial insights and strategic guidance. Build strong cross-functional relationships with Operations, Finance, HR, IT, and Legal teams. Present sourcing plans, savings updates, and supplier performance insights to senior management. Represent Procurement in regional governance forums or audits. Financial & Operational Performance Own savings pipeline management for your Category. Deliver measurable savings, cost avoidance, and value improvements. What you'll bring: Essential Strong years of procurement experience, ideally within Financial and Insurance sectors within a multinational environment. Outsourcing and Professional Service category management experience Good knowledge and proven application of sourcing and procurement principles and best practices Ability to building reporting and pipeline management Strong knowledge of commercial law and procurement regulations. Proven negotiation and contract management skills. Strong stakeholder management and communication skills. Strategic and analytical mindset with strong financial and commercial understanding. Preferred Knowledge of procurement systems (Ariba, Oracle, Power BI, MS Office etc.). Professional certification (CIPS, CPSM, or equivalent). Experience working in a matrix organisation. Creativity to seek, encourage and find non-traditional approaches to procurement challenges Change management and self-awareness skills to adopt targeted approaches to a dynamic set of stakeholders Strong cost management and value improvement orientation Familiarity with relevant legislative, regulatory requirements, and industry standards as well as understanding of standard contractual terms and conditions to mitigate legal risk and ensure compliance Personal Attributes Proactive and solutions-oriented Positive mindset Strong sense of ownership and accountability Ability to work independently and manage multiple priorities High ethical standards and integrity Collaborative and team-focused mindset What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email your recruiter.
Valuation Surveyor - Social Housing Location: North London Rate: 47.32 per hour (PAYE) Contract Type: Temporary We are currently recruiting for an experienced Valuation Surveyor to join a respected local authority in North London on a temporary contract. This is an exciting opportunity for a qualified surveyor with strong social housing experience to take ownership of valuations, estate management, and project delivery within a busy property team. The Role As a Valuation Surveyor, you will play a key part in delivering the council's property strategy, providing valuation advice, and managing a broad range of property assets. You will ensure that valuations are accurate, compliant, and delivered in line with RICS standards, while supporting key regeneration and housing projects across the borough. Key Responsibilities Carry out valuations of residential and commercial properties within the council's portfolio, in line with RICS standards Support estate management functions , including rent reviews, lease renewals, acquisitions, and disposals Provide professional property advice to colleagues, senior managers, and councillors Assist with the delivery of regeneration, housing, and capital projects Ensure all valuations and reports comply with legislation, best practice, and internal governance Liaise with stakeholders including tenants, landlords, developers, and legal teams Manage a varied caseload, meeting deadlines while maintaining quality and accuracy Requirements RICS-qualified Valuation Surveyor - essential Proven background in social housing or local authority property services Strong knowledge of estate management, valuation methods, and property law Experience in lease renewals, rent reviews, and asset disposals Ability to produce accurate, compliant valuations and reports Excellent communication and stakeholder management skills Ability to work independently and manage multiple priorities Full UK driving licence preferred What's on Offer 47.32 per hour PAYE Temporary role with a respected local authority in North London Opportunity to work on a wide range of property and regeneration projects A supportive team environment with the chance to make a direct impact on the community This is a fantastic opportunity for a skilled Valuation Surveyor with social housing experience to step into a rewarding contract role and play a vital part in shaping housing and regeneration across North London.
Oct 08, 2025
Seasonal
Valuation Surveyor - Social Housing Location: North London Rate: 47.32 per hour (PAYE) Contract Type: Temporary We are currently recruiting for an experienced Valuation Surveyor to join a respected local authority in North London on a temporary contract. This is an exciting opportunity for a qualified surveyor with strong social housing experience to take ownership of valuations, estate management, and project delivery within a busy property team. The Role As a Valuation Surveyor, you will play a key part in delivering the council's property strategy, providing valuation advice, and managing a broad range of property assets. You will ensure that valuations are accurate, compliant, and delivered in line with RICS standards, while supporting key regeneration and housing projects across the borough. Key Responsibilities Carry out valuations of residential and commercial properties within the council's portfolio, in line with RICS standards Support estate management functions , including rent reviews, lease renewals, acquisitions, and disposals Provide professional property advice to colleagues, senior managers, and councillors Assist with the delivery of regeneration, housing, and capital projects Ensure all valuations and reports comply with legislation, best practice, and internal governance Liaise with stakeholders including tenants, landlords, developers, and legal teams Manage a varied caseload, meeting deadlines while maintaining quality and accuracy Requirements RICS-qualified Valuation Surveyor - essential Proven background in social housing or local authority property services Strong knowledge of estate management, valuation methods, and property law Experience in lease renewals, rent reviews, and asset disposals Ability to produce accurate, compliant valuations and reports Excellent communication and stakeholder management skills Ability to work independently and manage multiple priorities Full UK driving licence preferred What's on Offer 47.32 per hour PAYE Temporary role with a respected local authority in North London Opportunity to work on a wide range of property and regeneration projects A supportive team environment with the chance to make a direct impact on the community This is a fantastic opportunity for a skilled Valuation Surveyor with social housing experience to step into a rewarding contract role and play a vital part in shaping housing and regeneration across North London.