2nd / 3rd Line Engineer Saffron Walden Perm Up to 45,000pa Job description Due to increased growth, we're looking for an enthusiastic and ambitious engineer to join our 2nd / 3rd line team. Your role will be to engage with customers on their day-to-day IT support needs via phone, email and tickets and deal with escalations within the helpdesk. This role will also involve pre-sales, site audits, implementations and escalations We are looking for someone with solid IT knowledge, with experience and understanding working on a helpdesk, this should also include: Ticket systems and data entry Monitoring systems and remote access Good verbal and written communication skills with a customer focused attitude. PC/Laptop hardware and the ability to identify different components and replace them. Strong Microsoft 365 knowledge, including Active Directory, Office, Exchange and Azure Windows operating systems, how to install them and how to troubleshoot most issues. Server and Infrastructure knowledge Networking and network hardware. At least 3 year of experience working on a helpdesk. Full UK driving license and use of a car when required preferable.
Jun 23, 2026
Full time
2nd / 3rd Line Engineer Saffron Walden Perm Up to 45,000pa Job description Due to increased growth, we're looking for an enthusiastic and ambitious engineer to join our 2nd / 3rd line team. Your role will be to engage with customers on their day-to-day IT support needs via phone, email and tickets and deal with escalations within the helpdesk. This role will also involve pre-sales, site audits, implementations and escalations We are looking for someone with solid IT knowledge, with experience and understanding working on a helpdesk, this should also include: Ticket systems and data entry Monitoring systems and remote access Good verbal and written communication skills with a customer focused attitude. PC/Laptop hardware and the ability to identify different components and replace them. Strong Microsoft 365 knowledge, including Active Directory, Office, Exchange and Azure Windows operating systems, how to install them and how to troubleshoot most issues. Server and Infrastructure knowledge Networking and network hardware. At least 3 year of experience working on a helpdesk. Full UK driving license and use of a car when required preferable.
Desk-Based AV Technical Support Engineer Bolton - Hybrid 30,000 to 40,000 + Training + Holiday + Pension Are you an AV professional who enjoys solving technical problems remotely, supporting end users and keeping audio-visual systems running smoothly from a desk-based environment rather than on site? This is an excellent opportunity to join a growing technology business where you will play a key role in providing remote AV support across a wide range of customer environments. You will be responsible for troubleshooting, monitoring and maintaining AV systems, acting as a vital point of contact for users and clients. The role is primarily desk-based, offering a stable working pattern with the flexibility of home or hybrid working. You will support modern conferencing, audio and control systems, working closely with internal teams and escalating to field engineers when required. This position would suit an AV Support Engineer, Helpdesk Technician or AV Technician looking for a long-term, remote-focused role with clear responsibility, technical variety and progression potential within a forward-thinking organisation. The Role: Providing remote technical support for AV systems and meeting room technology Diagnosing and resolving faults via phone, email and remote access tools Supporting video conferencing, audio and control systems Monitoring systems proactively and responding to alerts Logging incidents, resolutions and system documentation accurately The Person Background in AV support, helpdesk or technical engineering roles Strong troubleshooting and fault-finding skills Good understanding of AV signal flow, conferencing and audio systems Experience with ticketing or helpdesk systems Confident supporting non-technical users remotely Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 22, 2026
Full time
Desk-Based AV Technical Support Engineer Bolton - Hybrid 30,000 to 40,000 + Training + Holiday + Pension Are you an AV professional who enjoys solving technical problems remotely, supporting end users and keeping audio-visual systems running smoothly from a desk-based environment rather than on site? This is an excellent opportunity to join a growing technology business where you will play a key role in providing remote AV support across a wide range of customer environments. You will be responsible for troubleshooting, monitoring and maintaining AV systems, acting as a vital point of contact for users and clients. The role is primarily desk-based, offering a stable working pattern with the flexibility of home or hybrid working. You will support modern conferencing, audio and control systems, working closely with internal teams and escalating to field engineers when required. This position would suit an AV Support Engineer, Helpdesk Technician or AV Technician looking for a long-term, remote-focused role with clear responsibility, technical variety and progression potential within a forward-thinking organisation. The Role: Providing remote technical support for AV systems and meeting room technology Diagnosing and resolving faults via phone, email and remote access tools Supporting video conferencing, audio and control systems Monitoring systems proactively and responding to alerts Logging incidents, resolutions and system documentation accurately The Person Background in AV support, helpdesk or technical engineering roles Strong troubleshooting and fault-finding skills Good understanding of AV signal flow, conferencing and audio systems Experience with ticketing or helpdesk systems Confident supporting non-technical users remotely Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
We are looking for an enthusiastic and proactive individual to join our client's team as an Order Processing Specialist on a full-time, permanent basis. You will be responsible for the timely and accurate administration of sales orders and commercial contracts, supporting the Sales team. This position is an excellent opportunity for someone to kick-start their office-based career and develop new skills. Key Responsibilities: Accurately enter and manage sales orders and service contracts, ensuring compliance with internal procedures. Verify all order/contract details (PO, addresses, VAT, pricing) and ensure all required documentation is attached. Raise purchase orders, manage customer ETAs, invoice finalised orders/contracts, and assist Sales and Helpdesk teams with queries. Generate assigned reports, escalate issues, and enforce order/contract holds when required information is missing. What you'll bring: Confident IT user Excellent attention to detail and organisational skills Proactive approach to work, with the ability to effectively multi-task and prioritise workload Strong communicator both written and verbal Details: Job Title: Commercial Coordinator Location: Twyford Expected Salary: 25,000 - 27,000 DOE Type: Permanent, Full-time, Hybrid working Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 22, 2026
Full time
We are looking for an enthusiastic and proactive individual to join our client's team as an Order Processing Specialist on a full-time, permanent basis. You will be responsible for the timely and accurate administration of sales orders and commercial contracts, supporting the Sales team. This position is an excellent opportunity for someone to kick-start their office-based career and develop new skills. Key Responsibilities: Accurately enter and manage sales orders and service contracts, ensuring compliance with internal procedures. Verify all order/contract details (PO, addresses, VAT, pricing) and ensure all required documentation is attached. Raise purchase orders, manage customer ETAs, invoice finalised orders/contracts, and assist Sales and Helpdesk teams with queries. Generate assigned reports, escalate issues, and enforce order/contract holds when required information is missing. What you'll bring: Confident IT user Excellent attention to detail and organisational skills Proactive approach to work, with the ability to effectively multi-task and prioritise workload Strong communicator both written and verbal Details: Job Title: Commercial Coordinator Location: Twyford Expected Salary: 25,000 - 27,000 DOE Type: Permanent, Full-time, Hybrid working Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
CRM and Systems Coordinator Do you love working in an office, primarily dealing with CRM s and Business Systems along with other admin duties, but feel frustrated because your current role feels like a dead-end, and you re not being recognised or appreciated for your time, effort and skills Do you have good CRM experience at back-end level, a keen appetite for learning new systems quickly, and a proven ability to work on your own initiative Are you great at multi-tasking and prioritising, love being part of a team, and do you pride yourself on attention to detail and accuracy If you have the above qualities and experience, this could be the job for you! Our client is a fast-scaling HVAC group based in Chatham, Kent, operating four entities. They carry out Air Conditioning Installations, primarily in residential and light commercial properties within the M25 and home counties. They are currently looking for a systems-minded individual to take ownership of their Zoho CRM and MRP Easy manufacturing system, ensuring data integrity across both platforms as they scale. Onboarding Support The successful candidate will receive a structured handover from their current marketing team, covering the full Zoho workflow stack, and dedicated MRP Easy training from an external specialist. You will not be expected to arrive knowing either system you will be expected to own them quickly. What You WON T Be: Someone who needs heavy management to stay productive. A pure helpdesk or front-end CRM user. Someone who treats system administration as a static maintenance task. Hours and Salary: Monday Friday; 8:30am 4:30pm Full Time; Office-based £28K £38K depending on experience Benefits Our Client Offers: Career growth opportunities this role will expand as the business scales World-Class training Team events Duties and Responsibilities: Day-to-day administration and development of Zoho CRM across all group entities. Owning data integrity and process discipline within MRP Easy. Working with their marketing team to develop and expand CRM workflows and integrations. Supporting the onboarding of new system users and maintaining process documentation. Collaborating with the Office Manager on day-to-day operational priorities. Results Expected: Zoho CRM is maintained in a clean, accurate state across all group entities within 90 days of start. MRP Easy data integrity measurably improved within six months, with documented input processes in place. CRM workflows and automations developed in collaboration with the marketing team, reducing manual handling across the group. System documentation is maintained and kept current as the business scales. I Will Meet These Standards: Data entered accurately and consistently, first time, every time. System issues flagged and resolved proactively, not reactively. All workflow changes documented before implementation. Knowledge, Skills and Abilities: Proven experience administering a CRM platform at back-end level Zoho experience preferred but not essential. Understanding of Zapier and system automations. Demonstrable understanding of workflow logic, automations, and system integrations. Process-driven with high attention to detail. Comfortable working across multiple business entities with different operational profiles. Curious and self-directed this role will grow as the business grows. Experience Needed: Minimum two years in a CRM administration or systems coordination role. Demonstrable experience building or managing backend workflows and automations. Experience working within a multi-entity or complex operational environment preferred. Other Special Requirements: Ability to commute to ME4 5AU Must be eligible to work in the UK If you want to join a Well-Established Business and be part of a growing team, then this is the job for you! Their selection process is unique in the marketplace and attracts motivated, productive team members who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!
Jun 22, 2026
Full time
CRM and Systems Coordinator Do you love working in an office, primarily dealing with CRM s and Business Systems along with other admin duties, but feel frustrated because your current role feels like a dead-end, and you re not being recognised or appreciated for your time, effort and skills Do you have good CRM experience at back-end level, a keen appetite for learning new systems quickly, and a proven ability to work on your own initiative Are you great at multi-tasking and prioritising, love being part of a team, and do you pride yourself on attention to detail and accuracy If you have the above qualities and experience, this could be the job for you! Our client is a fast-scaling HVAC group based in Chatham, Kent, operating four entities. They carry out Air Conditioning Installations, primarily in residential and light commercial properties within the M25 and home counties. They are currently looking for a systems-minded individual to take ownership of their Zoho CRM and MRP Easy manufacturing system, ensuring data integrity across both platforms as they scale. Onboarding Support The successful candidate will receive a structured handover from their current marketing team, covering the full Zoho workflow stack, and dedicated MRP Easy training from an external specialist. You will not be expected to arrive knowing either system you will be expected to own them quickly. What You WON T Be: Someone who needs heavy management to stay productive. A pure helpdesk or front-end CRM user. Someone who treats system administration as a static maintenance task. Hours and Salary: Monday Friday; 8:30am 4:30pm Full Time; Office-based £28K £38K depending on experience Benefits Our Client Offers: Career growth opportunities this role will expand as the business scales World-Class training Team events Duties and Responsibilities: Day-to-day administration and development of Zoho CRM across all group entities. Owning data integrity and process discipline within MRP Easy. Working with their marketing team to develop and expand CRM workflows and integrations. Supporting the onboarding of new system users and maintaining process documentation. Collaborating with the Office Manager on day-to-day operational priorities. Results Expected: Zoho CRM is maintained in a clean, accurate state across all group entities within 90 days of start. MRP Easy data integrity measurably improved within six months, with documented input processes in place. CRM workflows and automations developed in collaboration with the marketing team, reducing manual handling across the group. System documentation is maintained and kept current as the business scales. I Will Meet These Standards: Data entered accurately and consistently, first time, every time. System issues flagged and resolved proactively, not reactively. All workflow changes documented before implementation. Knowledge, Skills and Abilities: Proven experience administering a CRM platform at back-end level Zoho experience preferred but not essential. Understanding of Zapier and system automations. Demonstrable understanding of workflow logic, automations, and system integrations. Process-driven with high attention to detail. Comfortable working across multiple business entities with different operational profiles. Curious and self-directed this role will grow as the business grows. Experience Needed: Minimum two years in a CRM administration or systems coordination role. Demonstrable experience building or managing backend workflows and automations. Experience working within a multi-entity or complex operational environment preferred. Other Special Requirements: Ability to commute to ME4 5AU Must be eligible to work in the UK If you want to join a Well-Established Business and be part of a growing team, then this is the job for you! Their selection process is unique in the marketplace and attracts motivated, productive team members who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!
Are you a IT Technician looking for work in a school environment? It is MANDATORY that applicants have IT Technician experience and be proficient in looking after school networks, installing, ordering and maintaining software and hardware and provide technical support to teachers and pupils. You MUST BE willing to work on a TEMPORARY basis and between the hours of 8:00am & 4:30pm. This is a full time role, throughout the school year and there may also be an opportunity to move to a permanent contract within the school you work at, although this is not guaranteed. As a School IT Technician your day to day responsibilities will include but not limited to: - Assist and respond quickly if students or staff need help in the classroom when using the network, internet and software. - Maintain, set up and test ICT equipment, including related equipment. - Provide support to all ICT users within the school, reacting to Helpdesk queries. - Assist the ICT Manager with the set up, management and monitoring of the school's email provision, access, firewall and filtering. YOU WILL BE REQUIRED TO FULLY REGISTER WITH US INCLUDING PROVIDING RIGHT TO WORK DOCUMENTS ALONG WITH OBTAINING AN ENHANCED CHILD WORKFORCE DBS THAT WILL BE PROCESSED BY US BUT COME AT A COST OF 56 (UNLESS YOU ALREADY HAVE ONE REGISTERED ON THE UPDATE SERVICE). PLEASE ONLY APPLY IF YOU ARE ABLE TO DO THIS. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Jun 22, 2026
Seasonal
Are you a IT Technician looking for work in a school environment? It is MANDATORY that applicants have IT Technician experience and be proficient in looking after school networks, installing, ordering and maintaining software and hardware and provide technical support to teachers and pupils. You MUST BE willing to work on a TEMPORARY basis and between the hours of 8:00am & 4:30pm. This is a full time role, throughout the school year and there may also be an opportunity to move to a permanent contract within the school you work at, although this is not guaranteed. As a School IT Technician your day to day responsibilities will include but not limited to: - Assist and respond quickly if students or staff need help in the classroom when using the network, internet and software. - Maintain, set up and test ICT equipment, including related equipment. - Provide support to all ICT users within the school, reacting to Helpdesk queries. - Assist the ICT Manager with the set up, management and monitoring of the school's email provision, access, firewall and filtering. YOU WILL BE REQUIRED TO FULLY REGISTER WITH US INCLUDING PROVIDING RIGHT TO WORK DOCUMENTS ALONG WITH OBTAINING AN ENHANCED CHILD WORKFORCE DBS THAT WILL BE PROCESSED BY US BUT COME AT A COST OF 56 (UNLESS YOU ALREADY HAVE ONE REGISTERED ON THE UPDATE SERVICE). PLEASE ONLY APPLY IF YOU ARE ABLE TO DO THIS. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Ivy Resource Group are currently recruiting for a Electrician for the UWE contract in Bristol, on a permanent basis. The company: Established in 1998 our client offers renowned high-quality construction projects and facilities management services. They are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from 56 million in 2020 to a projected 125 million for 2025. To ensure their business remains fully supported they are investing into thier people strategy and infrastructure to give their employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and let's talk. What will my core responsibilities be? As a Multi Skilled Electrician you will manage our full range of electrical work from complex repairs to the resolution of minor issues, alongside our test and inspect maintenance. Responsible for the completion of pre-planned maintenance of electrical equipment and systems. Completion of reactive and remedial repairs associated with the electrical systems following testing and inspections as directed by the Helpdesk. Play a key role in planning and completing a range of works associated with the electrical systems, which will also include installation and testing of these systems. Use initiative to solve complicated technical problems associated with reactive maintenance activities, including sourcing parts & materials and seeking manufacturer technical support. Provide detailed write-ups of works carried out to ensure our client is kept up to date at all times. Carry out all works within agreed timescales and to the highest standards, ensuring that you comply with current regulations and contract specifications. Report and record procedures, including operation and maintenance logs and control measures to minimise risks. Utilise PDAs or electronic devices to complete works. Liaise closely with our control hub to ensure efficient response to all works either working on your own or as part of a team. Observe the highest levels of health and safety at all times, including carrying out point of work risk assessments for every task to ensure the best possible working practices are adhered to. Provide regular out-of-hours cover on a rota system, typically 1 in 6. What skills and experience do I need to be successful in this role? Essential: C&G Level 3 2357 or equivalent, and/or relevant apprenticeship within your trade Hold a minimum of 3+ years' experience in a building maintenance role, particularly in relation to planned, reactive and remedial maintenance AM2 C&G th Edition Current Full UK Driver's License Desirable: IOSH - Working safely or CSCS Card L8 Awareness Salary: 37,000 - 40,000 per annum + Overtime rates Company Van, Fuel Card, Tools and Uniform Working hours: 8am - 5pm How to apply: Please submit your CV or apply online and a member of our team will respond to you. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123
Jun 22, 2026
Full time
Ivy Resource Group are currently recruiting for a Electrician for the UWE contract in Bristol, on a permanent basis. The company: Established in 1998 our client offers renowned high-quality construction projects and facilities management services. They are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from 56 million in 2020 to a projected 125 million for 2025. To ensure their business remains fully supported they are investing into thier people strategy and infrastructure to give their employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and let's talk. What will my core responsibilities be? As a Multi Skilled Electrician you will manage our full range of electrical work from complex repairs to the resolution of minor issues, alongside our test and inspect maintenance. Responsible for the completion of pre-planned maintenance of electrical equipment and systems. Completion of reactive and remedial repairs associated with the electrical systems following testing and inspections as directed by the Helpdesk. Play a key role in planning and completing a range of works associated with the electrical systems, which will also include installation and testing of these systems. Use initiative to solve complicated technical problems associated with reactive maintenance activities, including sourcing parts & materials and seeking manufacturer technical support. Provide detailed write-ups of works carried out to ensure our client is kept up to date at all times. Carry out all works within agreed timescales and to the highest standards, ensuring that you comply with current regulations and contract specifications. Report and record procedures, including operation and maintenance logs and control measures to minimise risks. Utilise PDAs or electronic devices to complete works. Liaise closely with our control hub to ensure efficient response to all works either working on your own or as part of a team. Observe the highest levels of health and safety at all times, including carrying out point of work risk assessments for every task to ensure the best possible working practices are adhered to. Provide regular out-of-hours cover on a rota system, typically 1 in 6. What skills and experience do I need to be successful in this role? Essential: C&G Level 3 2357 or equivalent, and/or relevant apprenticeship within your trade Hold a minimum of 3+ years' experience in a building maintenance role, particularly in relation to planned, reactive and remedial maintenance AM2 C&G th Edition Current Full UK Driver's License Desirable: IOSH - Working safely or CSCS Card L8 Awareness Salary: 37,000 - 40,000 per annum + Overtime rates Company Van, Fuel Card, Tools and Uniform Working hours: 8am - 5pm How to apply: Please submit your CV or apply online and a member of our team will respond to you. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123
Ivy Resource Group are currently recruiting for a Multi Skilled Plumber for the UWE contract in Bristol, on a permanent basis. The company: Established in 1998 our client offers renowned high-quality construction projects and facilities management services. They are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from 56 million in 2020 to a projected 125 million for 2025. To ensure their business remains fully supported they are investing into thier people strategy and infrastructure to give their employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and let's talk. What will my core responsibilities be? Working as a Multi Skilled Plumber on the UWE contract you will be responsible for undertaking various planned and reactive tasks, from complex repairs to the resolution of minor plumbing issues. You will work closely with their Client and be the main point of contact ensuring that the University's plant and equipment operates in an efficient manner. Work as part of the FM Team with responsibility for the completion of pre-planned maintenance to mechanical plant and associated equipment including but not limited to HWS, CWS, Central Heating, radiators, valves, toilets, showers, etc. Completion of reactive and remedial repairs as directed by the FM Helpdesk to either, plumbing installations, heating installations, ventilation systems etc. or any required minor building fabric repairs dependent on relevant experience. Use your own initiative to solve complicated technical problems associated with reactive maintenance activities, including sourcing parts & materials and seeking manufacturer technical support. Provide detailed write-ups of works carried out to ensure our client is kept up to date at all times. Carry out all works within agreed timescales and to the highest standards, ensuring that you comply with current regulations and contract specifications. Reporting and recording procedures, including operation and maintenance logs and control measures to minimise risks. Utilise PDAs or electronic devices to complete works. Liaise closely with our control hub to ensure efficient response to all works either working on your own or as part of a team. Observe the highest levels of health and safety at all times, including carrying out point of work risk assessments for every task to ensure the best possible working practices are adhered to. Provide regular out-of-hours cover on a rota system. What skills and experience do I need to be successful in this role? NVQ L2 or higher in Plumbing. Hold a minimum of 3+ years' experience in a building maintenance role, particularly in relation to planned, reactive and remedial maintenance of mechanical systems. Current Full UK Driver's License IT Skills - use of PDA's Salary: 30,000 - 34,000 per annum + Overtime rates Company Van, Fuel Card, Tools and Uniform Working hours: 8am - 5pm How to apply: Please submit your CV or apply online and a member of our team will respond to you. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123
Jun 22, 2026
Full time
Ivy Resource Group are currently recruiting for a Multi Skilled Plumber for the UWE contract in Bristol, on a permanent basis. The company: Established in 1998 our client offers renowned high-quality construction projects and facilities management services. They are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from 56 million in 2020 to a projected 125 million for 2025. To ensure their business remains fully supported they are investing into thier people strategy and infrastructure to give their employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and let's talk. What will my core responsibilities be? Working as a Multi Skilled Plumber on the UWE contract you will be responsible for undertaking various planned and reactive tasks, from complex repairs to the resolution of minor plumbing issues. You will work closely with their Client and be the main point of contact ensuring that the University's plant and equipment operates in an efficient manner. Work as part of the FM Team with responsibility for the completion of pre-planned maintenance to mechanical plant and associated equipment including but not limited to HWS, CWS, Central Heating, radiators, valves, toilets, showers, etc. Completion of reactive and remedial repairs as directed by the FM Helpdesk to either, plumbing installations, heating installations, ventilation systems etc. or any required minor building fabric repairs dependent on relevant experience. Use your own initiative to solve complicated technical problems associated with reactive maintenance activities, including sourcing parts & materials and seeking manufacturer technical support. Provide detailed write-ups of works carried out to ensure our client is kept up to date at all times. Carry out all works within agreed timescales and to the highest standards, ensuring that you comply with current regulations and contract specifications. Reporting and recording procedures, including operation and maintenance logs and control measures to minimise risks. Utilise PDAs or electronic devices to complete works. Liaise closely with our control hub to ensure efficient response to all works either working on your own or as part of a team. Observe the highest levels of health and safety at all times, including carrying out point of work risk assessments for every task to ensure the best possible working practices are adhered to. Provide regular out-of-hours cover on a rota system. What skills and experience do I need to be successful in this role? NVQ L2 or higher in Plumbing. Hold a minimum of 3+ years' experience in a building maintenance role, particularly in relation to planned, reactive and remedial maintenance of mechanical systems. Current Full UK Driver's License IT Skills - use of PDA's Salary: 30,000 - 34,000 per annum + Overtime rates Company Van, Fuel Card, Tools and Uniform Working hours: 8am - 5pm How to apply: Please submit your CV or apply online and a member of our team will respond to you. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123
Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on a 13 month fixed term contract basis As a Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Jun 22, 2026
Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on a 13 month fixed term contract basis As a Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Helpdesk Co-ordinator Edinburgh City Centre 12.90ph Part Time - 25 hours a week The Facilities Maintenance team for a landmark building in Edinburgh's City Centre are currently recruiting for a part time Helpdesk Co-ordinator to join their team. We are looking for a candidate with previous experience to manage the delivery of jobs allocated to the engineers. This position is a 25 hour contract with working hours being Monday to Friday on a shift pattern of 8am - 1pm and 1pm - 6pm. Main Duties: To schedule all reactive and planned works to appropriate resource, paying attention to expertise and response targets. To accurately record all job related information on the appropriate IT systems. To ensure that the engineer days are optimised to drive maximum productivity from the team. Ensure all jobs marked as incomplete by engineers are followed up and reallocated as appropriate. Arrange third party attendance where required, raising appropriate Purchase Orders and Work. Requests and obtaining required completion information. Ensure all jobs are completed within the required response times. Deal with communications in a professional and prompt manner. Ensure non productive time is accounted for on system. Escalate issues with specific jobs, the customer or engineers promptly. Ensure full audit trails are maintained and evidenced where required. Follow Group and company policies and procedures, at all times. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager. What we are looking for Have experience working within a service delivery or contact centre. Possess strong IT skills. Demonstrate a high level of communication skills with the ability to provide detailed information and advice in a clear and positive manner. If available please apply with your CV today. Thanks RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Jun 22, 2026
Full time
Helpdesk Co-ordinator Edinburgh City Centre 12.90ph Part Time - 25 hours a week The Facilities Maintenance team for a landmark building in Edinburgh's City Centre are currently recruiting for a part time Helpdesk Co-ordinator to join their team. We are looking for a candidate with previous experience to manage the delivery of jobs allocated to the engineers. This position is a 25 hour contract with working hours being Monday to Friday on a shift pattern of 8am - 1pm and 1pm - 6pm. Main Duties: To schedule all reactive and planned works to appropriate resource, paying attention to expertise and response targets. To accurately record all job related information on the appropriate IT systems. To ensure that the engineer days are optimised to drive maximum productivity from the team. Ensure all jobs marked as incomplete by engineers are followed up and reallocated as appropriate. Arrange third party attendance where required, raising appropriate Purchase Orders and Work. Requests and obtaining required completion information. Ensure all jobs are completed within the required response times. Deal with communications in a professional and prompt manner. Ensure non productive time is accounted for on system. Escalate issues with specific jobs, the customer or engineers promptly. Ensure full audit trails are maintained and evidenced where required. Follow Group and company policies and procedures, at all times. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager. What we are looking for Have experience working within a service delivery or contact centre. Possess strong IT skills. Demonstrate a high level of communication skills with the ability to provide detailed information and advice in a clear and positive manner. If available please apply with your CV today. Thanks RG Setsquare is acting as an Employment Agency in relation to this vacancy.
3 days a week on site in L1 Liverpool & Merseyside & 2 days remote - Must drive/own a car - EDUCATION sector experience essential - 12 month FTC with a view to go permanent after the year - up to £40,000 + commission. Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices. An IT firm are looking for a IT Engineer (Support) with current or very recent experience within the Educational sector (Primary Schools, Secondary Schools, Academies, Universities or Colleges) to work in a hybrid model across Liverpool and Merseyside. Contracted onsite support - minimum 3 days per week Deliver contracted onsite IT support across the school client base - minimum three days per week on client sites as part of contracted service commitments. Primary contracted base is Liverpool City Centre (L1) with regular travel across Liverpool and Merseyside Remaining two days per week spent on remote support, reactive client visits, and project delivery. Skills & Tech: Minimum 4 years hands-on experience in a senior IT support or systems engineer role within education. Ability to diagnose and resolve server failures independently - OS, hardware, RAID, and virtualisation Strong Active Directory and Group Policy experience - real-world deployment and troubleshooting, not just basic administration Hands-on cyber security experience - incident response, endpoint protection, web filtering, and Cyber Essentials Confident with Microsoft 365 administration across the full suite Solid networking knowledge - VLANs, managed Switches, wireless, Firewalls, and routing Experience with MDM platforms - Mosyle, Jamf, Intune, or equivalent Able to work completely independently - you do not need supervision to resolve complex technical problems Full UK driving licence and access to your own vehicle - client sites are spread across Liverpool and Merseyside Strong communication skills - you can explain a complex technical issue to a headteacher clearly and calmly Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices. *Rates depend on experience and client requirements
Jun 22, 2026
3 days a week on site in L1 Liverpool & Merseyside & 2 days remote - Must drive/own a car - EDUCATION sector experience essential - 12 month FTC with a view to go permanent after the year - up to £40,000 + commission. Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices. An IT firm are looking for a IT Engineer (Support) with current or very recent experience within the Educational sector (Primary Schools, Secondary Schools, Academies, Universities or Colleges) to work in a hybrid model across Liverpool and Merseyside. Contracted onsite support - minimum 3 days per week Deliver contracted onsite IT support across the school client base - minimum three days per week on client sites as part of contracted service commitments. Primary contracted base is Liverpool City Centre (L1) with regular travel across Liverpool and Merseyside Remaining two days per week spent on remote support, reactive client visits, and project delivery. Skills & Tech: Minimum 4 years hands-on experience in a senior IT support or systems engineer role within education. Ability to diagnose and resolve server failures independently - OS, hardware, RAID, and virtualisation Strong Active Directory and Group Policy experience - real-world deployment and troubleshooting, not just basic administration Hands-on cyber security experience - incident response, endpoint protection, web filtering, and Cyber Essentials Confident with Microsoft 365 administration across the full suite Solid networking knowledge - VLANs, managed Switches, wireless, Firewalls, and routing Experience with MDM platforms - Mosyle, Jamf, Intune, or equivalent Able to work completely independently - you do not need supervision to resolve complex technical problems Full UK driving licence and access to your own vehicle - client sites are spread across Liverpool and Merseyside Strong communication skills - you can explain a complex technical issue to a headteacher clearly and calmly Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices. *Rates depend on experience and client requirements
Helpdesk Administrator Location: Euston NW1 Salary: £32,000 per annum (£15.38 per hour) Contract Type: Ongoing Temporary Assignment Working Hours: Monday to Friday, 8:00am 5:00pm Hybrid Working: 1 day per week from home About the Role Our clientis seeking a proactive and organised Helpdesk Administrator to join their team based in Euston, London. This is an ongoing temporary opportunity offering a hybrid working arrangement and the chance to work within a fast-paced facilities management environment. Key Responsibilities Manage and update maintenance requests using CAFM systems, primarily Concept. Monitor and manage Service Level Agreements (SLAs) to ensure targets are achieved. Accurately input and maintain data across internal systems. Coordinate and liaise between engineers, contractors, and internal stakeholders. Track job progress and provide updates where required. Ensure all records and documentation are maintained accurately and efficiently. Support the wider facilities management team with administrative tasks. Skills & Experience Required Previous experience in a Helpdesk Administrator, Facilities Administrator, or similar administrative role. Experience using CAFM systems, ideally Concept. Strong understanding of SLA management and performance monitoring. Excellent data entry and administrative skills with strong attention to detail. Effective communication and stakeholder management abilities. Proficient in Microsoft Office applications, particularly Outlook, Excel, and Word. Ability to work independently and manage multiple priorities in a busy environment. Benefits Competitive hourly rate. Hybrid working arrangement. Ongoing temporary assignment with potential for extension. Opportunity to work for a leading global facilities management organisation.
Jun 22, 2026
Seasonal
Helpdesk Administrator Location: Euston NW1 Salary: £32,000 per annum (£15.38 per hour) Contract Type: Ongoing Temporary Assignment Working Hours: Monday to Friday, 8:00am 5:00pm Hybrid Working: 1 day per week from home About the Role Our clientis seeking a proactive and organised Helpdesk Administrator to join their team based in Euston, London. This is an ongoing temporary opportunity offering a hybrid working arrangement and the chance to work within a fast-paced facilities management environment. Key Responsibilities Manage and update maintenance requests using CAFM systems, primarily Concept. Monitor and manage Service Level Agreements (SLAs) to ensure targets are achieved. Accurately input and maintain data across internal systems. Coordinate and liaise between engineers, contractors, and internal stakeholders. Track job progress and provide updates where required. Ensure all records and documentation are maintained accurately and efficiently. Support the wider facilities management team with administrative tasks. Skills & Experience Required Previous experience in a Helpdesk Administrator, Facilities Administrator, or similar administrative role. Experience using CAFM systems, ideally Concept. Strong understanding of SLA management and performance monitoring. Excellent data entry and administrative skills with strong attention to detail. Effective communication and stakeholder management abilities. Proficient in Microsoft Office applications, particularly Outlook, Excel, and Word. Ability to work independently and manage multiple priorities in a busy environment. Benefits Competitive hourly rate. Hybrid working arrangement. Ongoing temporary assignment with potential for extension. Opportunity to work for a leading global facilities management organisation.
Helpdesk Support Officer A local authority is looking for an experienced Helpdesk Support Officer to join its Facilities Management team. This is a fast-paced role where you will act as the first point of contact for facilities-related enquiries, coordinating maintenance requests and ensuring works are delivered efficiently across a diverse property portfolio. Key Responsibilities Manage and monitor facilities and maintenance requests through the CAFM (Civica) system Coordinate works with contractors and internal teams Prioritise and track jobs, ensuring service standards and response times are met Escalate delays, risks, and outstanding issues where required Raise purchase orders and support invoice processing and reconciliation Maintain accurate records and assist with reporting and data management Deliver a high standard of customer service to stakeholders, contractors, and service users Requirements Minimum 2 years' experience in an administrative, helpdesk, or data entry role Strong IT skills and confidence working across multiple systems Excellent communication and customer service skills Ability to manage competing priorities and work effectively under pressure Strong attention to detail and organisational skills Desirable Experience within Facilities Management, Property Services, or a similar environment Knowledge of CAFM systems, ideally Civica Experience liaising with contractors and service providers This is an excellent opportunity for a proactive and organised individual to join a busy operational team and contribute to the delivery of essential facilities services.
Jun 22, 2026
Seasonal
Helpdesk Support Officer A local authority is looking for an experienced Helpdesk Support Officer to join its Facilities Management team. This is a fast-paced role where you will act as the first point of contact for facilities-related enquiries, coordinating maintenance requests and ensuring works are delivered efficiently across a diverse property portfolio. Key Responsibilities Manage and monitor facilities and maintenance requests through the CAFM (Civica) system Coordinate works with contractors and internal teams Prioritise and track jobs, ensuring service standards and response times are met Escalate delays, risks, and outstanding issues where required Raise purchase orders and support invoice processing and reconciliation Maintain accurate records and assist with reporting and data management Deliver a high standard of customer service to stakeholders, contractors, and service users Requirements Minimum 2 years' experience in an administrative, helpdesk, or data entry role Strong IT skills and confidence working across multiple systems Excellent communication and customer service skills Ability to manage competing priorities and work effectively under pressure Strong attention to detail and organisational skills Desirable Experience within Facilities Management, Property Services, or a similar environment Knowledge of CAFM systems, ideally Civica Experience liaising with contractors and service providers This is an excellent opportunity for a proactive and organised individual to join a busy operational team and contribute to the delivery of essential facilities services.
A Japanese financial institution is currently recruiting an IT Administrator to support its London office operations. In this role, you will be responsible for a wide range of IT administration, financial administration, vendor management, and general office support tasks, while also assisting the IT Helpdesk team when required. The ideal candidate should have administrative experience within an IT-related environment, strong organisational skills, accounting knowledge, and fluent Japanese communication skills. TYPE: Permanent, full-time WORKING HOURS: Shift-based between 7:30-18:00, Monday to Friday SALARY: Negotiable START: ASAP LOCATION: Central London IT Administrator Main Responsibilities: Financial & Vendor Administration Check invoices and maintain payment schedules Manage contract renewals and vendor documentation Prepare budget forecasts, tracking reports, and monthly outsourcing charges Coordinate KYC and contract processes Liaise with internal accounts and external vendors General Administration Arrange meetings and prepare meeting materials/minutes Maintain IT inventories and filing systems Coordinate document circulation and business trips Support general office administration tasks IT Support Provide 1st line IT Helpdesk support to internal users Support user ID and IT asset administration with Head Office Assist with IT operational procedures and internal coordination in Japanese Provide backup support for IT computer operations when required IT Administrator Ideal Candidate: 2+ years of experience in a similar administrative role Familiarity with IT terminology and environments Basic accounting knowledge Fluent Japanese communication skills Strong Excel and Microsoft Office skills Organised, proactive, and detail-oriented working style Ability to identify and resolve operational challenges independently All applicants for the IT Administrator must have the right to work in the country without any restrictions as the Company is not able to offer visa support. We regret that we cannot accept applications from Working holiday, Graduate or Student visa holders. When contacting us, please include the job reference number (Ref: AJ47360) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Jun 22, 2026
Full time
A Japanese financial institution is currently recruiting an IT Administrator to support its London office operations. In this role, you will be responsible for a wide range of IT administration, financial administration, vendor management, and general office support tasks, while also assisting the IT Helpdesk team when required. The ideal candidate should have administrative experience within an IT-related environment, strong organisational skills, accounting knowledge, and fluent Japanese communication skills. TYPE: Permanent, full-time WORKING HOURS: Shift-based between 7:30-18:00, Monday to Friday SALARY: Negotiable START: ASAP LOCATION: Central London IT Administrator Main Responsibilities: Financial & Vendor Administration Check invoices and maintain payment schedules Manage contract renewals and vendor documentation Prepare budget forecasts, tracking reports, and monthly outsourcing charges Coordinate KYC and contract processes Liaise with internal accounts and external vendors General Administration Arrange meetings and prepare meeting materials/minutes Maintain IT inventories and filing systems Coordinate document circulation and business trips Support general office administration tasks IT Support Provide 1st line IT Helpdesk support to internal users Support user ID and IT asset administration with Head Office Assist with IT operational procedures and internal coordination in Japanese Provide backup support for IT computer operations when required IT Administrator Ideal Candidate: 2+ years of experience in a similar administrative role Familiarity with IT terminology and environments Basic accounting knowledge Fluent Japanese communication skills Strong Excel and Microsoft Office skills Organised, proactive, and detail-oriented working style Ability to identify and resolve operational challenges independently All applicants for the IT Administrator must have the right to work in the country without any restrictions as the Company is not able to offer visa support. We regret that we cannot accept applications from Working holiday, Graduate or Student visa holders. When contacting us, please include the job reference number (Ref: AJ47360) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 22, 2026
Full time
Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
This company provides digital signage solutions for hospitality and catering businesses across the UK. From menu screens to promotional displays, they help clients keep their content accurate, on-brand and running smoothly. They're an established business in a growth phase, so this is a great opportunity to join a close-knit team and build a career in client services, content operations or account management. Role overview This is a brilliant role for someone organised, detail-focused and comfortable using tech. You'll be helping clients get their digital content onto screens accurately and on time. That could mean handling client requests, checking content against brand guidelines, keeping records up to date, troubleshooting small technical issues and helping campaigns run smoothly from brief to delivery. The team is friendly, supportive and hands-on. They value people who are curious, proactive, responsible and quick to get stuck in. If you like solving problems, learning new systems and working with people, you'll fit in well. What you're good at Clear, friendly communication by email and phone Strong attention to detail Staying calm when juggling multiple tasks Picking up new platforms and digital tools quickly Keeping records, notes and requests organised Spotting issues early and helping solve them Working well in a small, busy team Bonus points for Experience in hospitality, retail or another customer-facing role Any exposure to Adobe tools like Photoshop, InDesign or Illustrator Familiarity with CMS, helpdesk or ticketing platforms An interest in digital content, signage, marketing or design Experience handling client requests or admin-heavy workflows
Jun 22, 2026
Full time
This company provides digital signage solutions for hospitality and catering businesses across the UK. From menu screens to promotional displays, they help clients keep their content accurate, on-brand and running smoothly. They're an established business in a growth phase, so this is a great opportunity to join a close-knit team and build a career in client services, content operations or account management. Role overview This is a brilliant role for someone organised, detail-focused and comfortable using tech. You'll be helping clients get their digital content onto screens accurately and on time. That could mean handling client requests, checking content against brand guidelines, keeping records up to date, troubleshooting small technical issues and helping campaigns run smoothly from brief to delivery. The team is friendly, supportive and hands-on. They value people who are curious, proactive, responsible and quick to get stuck in. If you like solving problems, learning new systems and working with people, you'll fit in well. What you're good at Clear, friendly communication by email and phone Strong attention to detail Staying calm when juggling multiple tasks Picking up new platforms and digital tools quickly Keeping records, notes and requests organised Spotting issues early and helping solve them Working well in a small, busy team Bonus points for Experience in hospitality, retail or another customer-facing role Any exposure to Adobe tools like Photoshop, InDesign or Illustrator Familiarity with CMS, helpdesk or ticketing platforms An interest in digital content, signage, marketing or design Experience handling client requests or admin-heavy workflows
Helpdesk Technical Support Engineer Location - Hertfordshire Are you a customer-focused technical professional with strong IT, print, or software support experience? This is an excellent opportunity to join a growing organisation as a Helpdesk Technical Support Engineer, providing high quality remote support across print hardware, software solutions, networking, and IT environments. You'll play a key role in improving service productivity by resolving issues remotely, reducing the need for field visits, and proactively monitoring client devices to keep systems running smoothly. The Role As part of the Helpdesk Team, you will be the first point of contact for technical support queries, delivering exceptional service to clients and ensuring fast, effective resolution of issues. Key Responsibilities Deliver outstanding service and technical support to clients via the Helpdesk Remotely monitor client devices and take proactive action to prevent downtime Provide 1st and 2nd line diagnosis and remote fixes for print, scanning, driver, and software issues Connect remotely to client networks to resolve technical faults Maintain and update customer software to ensure accurate reporting Install and upgrade MPS software for clients Manage and measure technical calls with a focus on call avoidance and productivity Order toners and consumables where required Provide software support for solutions such as PaperCut, Tungsten Automation, Printix, and uniFLOW Install and configure print drivers Compile monthly service and performance reports Ensure high levels of customer satisfaction Provide first-line support for UCaaS (Unified Communications as a Service) Escalate issues to the Technical Support Desk Manager when necessary Skills, Knowledge & Experience Customer service experience essential Helpdesk or technical support experience desirable Photocopier/MFD engineering experience beneficial but not essential Strong IT knowledge with understanding of networking and software installation Experience with print management solutions (PaperCut, Tungsten, Printix, uniFLOW) advantageous Strong organisational and process-driven mindset Excellent communication skills Ability to work effectively under pressure Strong service delivery capability and customer focus Core Competencies Exceptional customer service Effective communication Decision making Teamwork & collaboration Results-driven mindset Flexibility and continuous improvement Functional Competencies Taking responsibility and ownership Relationship building Commitment and engagement Working well under pressure Analytical thinking Package Up to £32,000 Mobile Phone & Laptop Pension Scheme Private Healthcare 25 Days Holiday (rising to 28) How to Apply Click the link below to submit your CV for consideration. If you are currently seeking a Photocopier position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall - (url removed) who will give you a call for a confidential chat. Pure Talent Group Ltd are a UK based engineering recruitment company with specialist teams dedicated to the Engineering sector, and we have a wide range of Print roles available.
Jun 22, 2026
Full time
Helpdesk Technical Support Engineer Location - Hertfordshire Are you a customer-focused technical professional with strong IT, print, or software support experience? This is an excellent opportunity to join a growing organisation as a Helpdesk Technical Support Engineer, providing high quality remote support across print hardware, software solutions, networking, and IT environments. You'll play a key role in improving service productivity by resolving issues remotely, reducing the need for field visits, and proactively monitoring client devices to keep systems running smoothly. The Role As part of the Helpdesk Team, you will be the first point of contact for technical support queries, delivering exceptional service to clients and ensuring fast, effective resolution of issues. Key Responsibilities Deliver outstanding service and technical support to clients via the Helpdesk Remotely monitor client devices and take proactive action to prevent downtime Provide 1st and 2nd line diagnosis and remote fixes for print, scanning, driver, and software issues Connect remotely to client networks to resolve technical faults Maintain and update customer software to ensure accurate reporting Install and upgrade MPS software for clients Manage and measure technical calls with a focus on call avoidance and productivity Order toners and consumables where required Provide software support for solutions such as PaperCut, Tungsten Automation, Printix, and uniFLOW Install and configure print drivers Compile monthly service and performance reports Ensure high levels of customer satisfaction Provide first-line support for UCaaS (Unified Communications as a Service) Escalate issues to the Technical Support Desk Manager when necessary Skills, Knowledge & Experience Customer service experience essential Helpdesk or technical support experience desirable Photocopier/MFD engineering experience beneficial but not essential Strong IT knowledge with understanding of networking and software installation Experience with print management solutions (PaperCut, Tungsten, Printix, uniFLOW) advantageous Strong organisational and process-driven mindset Excellent communication skills Ability to work effectively under pressure Strong service delivery capability and customer focus Core Competencies Exceptional customer service Effective communication Decision making Teamwork & collaboration Results-driven mindset Flexibility and continuous improvement Functional Competencies Taking responsibility and ownership Relationship building Commitment and engagement Working well under pressure Analytical thinking Package Up to £32,000 Mobile Phone & Laptop Pension Scheme Private Healthcare 25 Days Holiday (rising to 28) How to Apply Click the link below to submit your CV for consideration. If you are currently seeking a Photocopier position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall - (url removed) who will give you a call for a confidential chat. Pure Talent Group Ltd are a UK based engineering recruitment company with specialist teams dedicated to the Engineering sector, and we have a wide range of Print roles available.
Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Temporary Helpdesk Administrator Location: Bracknell - Office Based Salary: £13.75ph Our client is seeking a Helpdesk Administrator to join their team. As a Helpdesk Administrator, you will play a vital role in providing first-line helpdesk support and being the primary point of contact for facilities management requirements and administration. This is a full-time temporary position based in our client's office. Key Responsibilities: Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns. Handle incoming and outgoing calls efficiently and effectively. Complete various administrative tasks on the state-of-the-art CAFM(Computer Aided Facilities Management) system including assigning contract colleagues and sub-contractors to service requirement tasks, generating purchase orders, and updating general admin information. Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements. Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service quality and reporting processes. Monitor and maintain accurate data in the CAFM system related to helpdesk work orders, ensuring proper assignment, prioritisation, and categorisation in line with cost codes. Monitor and complete work orders for any remedial actions, both in-house and contractor-related. The Ideal Candidate: Exceptional customer service and administration skills Excellent communication skills, both written and verbal Exemplary attention to detail and the ability to work accurately A self-motivated, enthusiastic, and professional individual The ability to work well under pressure and handle challenging situations Strong decision-making skills and the ability to take ownership and resolve problems independently If you are looking to join a dynamic and passionate team, where you can make a real difference in the lives of individuals with learning disabilities and mental health conditions, then we want to hear from you. Apply now to become our client's Helpdesk Administrator and be part of a supportive and inclusive work environment. Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 21, 2026
Seasonal
Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Temporary Helpdesk Administrator Location: Bracknell - Office Based Salary: £13.75ph Our client is seeking a Helpdesk Administrator to join their team. As a Helpdesk Administrator, you will play a vital role in providing first-line helpdesk support and being the primary point of contact for facilities management requirements and administration. This is a full-time temporary position based in our client's office. Key Responsibilities: Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns. Handle incoming and outgoing calls efficiently and effectively. Complete various administrative tasks on the state-of-the-art CAFM(Computer Aided Facilities Management) system including assigning contract colleagues and sub-contractors to service requirement tasks, generating purchase orders, and updating general admin information. Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements. Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service quality and reporting processes. Monitor and maintain accurate data in the CAFM system related to helpdesk work orders, ensuring proper assignment, prioritisation, and categorisation in line with cost codes. Monitor and complete work orders for any remedial actions, both in-house and contractor-related. The Ideal Candidate: Exceptional customer service and administration skills Excellent communication skills, both written and verbal Exemplary attention to detail and the ability to work accurately A self-motivated, enthusiastic, and professional individual The ability to work well under pressure and handle challenging situations Strong decision-making skills and the ability to take ownership and resolve problems independently If you are looking to join a dynamic and passionate team, where you can make a real difference in the lives of individuals with learning disabilities and mental health conditions, then we want to hear from you. Apply now to become our client's Helpdesk Administrator and be part of a supportive and inclusive work environment. Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
This permanent, full-time position has a starting salary of 33,552 per annum based on a 36 hour working week. We have a great opportunity to join our Business Systems and Digital team as a Business Systems and Information Quality Advisor. Your contractual location will be either Woodhatch Place, Cockshot Hill, Reigate, Surrey, RH2 8EF or Victoria Gate, Chobham Road, Woking, Surrey, GU21 6JD. We support hybrid working with the right balance. We come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro rata for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Are you inquisitive, methodical, and passionate about delivering excellent customer service? Do you enjoy solving problems and helping others make the most of digital tools? If so, we'd love to hear from you! Our mission is to provide outstanding support to frontline Adult Social Care (ASC) staff through our core business systems: LAS, Controcc and Wisdom. We aim to maximise system functionality and develop bespoke solutions that ensure our systems are fit for purpose across multiple teams. In this varied and rewarding role, you'll split your time between supporting our Information Quality Helpdesk and working on specific system development projects. Your key responsibilities as a Business Systems and Information Quality Advisor will include: Helping frontline staff resolve recording errors and system issues Coaching users to build confidence and competence in using our core systems Collaborating on building and testing forms, outputs, and bespoke solutions Supporting system upgrades by testing new functionality and ensuring readiness for release Promoting the importance of data quality and accurate recording across ASC This is a fantastic opportunity to make a real impact. You'll play a key role in shaping how ASC uses technology to deliver services, improve data quality, and support staff across the organisation. You'll be part of a supportive team that values innovation, collaboration, and continuous improvement. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: Commitment to excellent customer service and ability to help staff to understand systems processes, information quality and functionality Some knowledge of adult social care, including operational knowledge of social care systems (e.g. Liquid Logic-SystemC) with an understanding of the principles behind social care practice Ability to work on multiple tasks at once and develop excellent working relationships with colleagues Experience of user acceptance testing, and/or systems development Ability to travel across the county of Surrey to various locations to attend meetings when needed. Much of our work is now carried out remotely so you will be adept at using technology such as MS Teams Experience of using o365 including Word and Excel to a high standard To apply, we request that you submit a CV and you will be asked the following 4 questions: What three qualities do you have that would make you a good Business Systems and Information Quality Advisor and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability? Give an example of when you have worked with different stakeholders to achieve a goal. How did you build relationships and keep everyone involved? This role requires working flexibly across different workstreams and teams. Can you share an example of how you've adapted to changing priorities or worked collaboratively to meet a shared goal? This role involves supporting colleagues and service users through system changes and issue resolution. Can you describe a time when you provided excellent customer service in a business systems or data-related context? What was the situation, and how did you ensure a positive outcome? The job advert closes at 23:59 on 21/06/2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 21, 2026
Full time
This permanent, full-time position has a starting salary of 33,552 per annum based on a 36 hour working week. We have a great opportunity to join our Business Systems and Digital team as a Business Systems and Information Quality Advisor. Your contractual location will be either Woodhatch Place, Cockshot Hill, Reigate, Surrey, RH2 8EF or Victoria Gate, Chobham Road, Woking, Surrey, GU21 6JD. We support hybrid working with the right balance. We come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro rata for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Are you inquisitive, methodical, and passionate about delivering excellent customer service? Do you enjoy solving problems and helping others make the most of digital tools? If so, we'd love to hear from you! Our mission is to provide outstanding support to frontline Adult Social Care (ASC) staff through our core business systems: LAS, Controcc and Wisdom. We aim to maximise system functionality and develop bespoke solutions that ensure our systems are fit for purpose across multiple teams. In this varied and rewarding role, you'll split your time between supporting our Information Quality Helpdesk and working on specific system development projects. Your key responsibilities as a Business Systems and Information Quality Advisor will include: Helping frontline staff resolve recording errors and system issues Coaching users to build confidence and competence in using our core systems Collaborating on building and testing forms, outputs, and bespoke solutions Supporting system upgrades by testing new functionality and ensuring readiness for release Promoting the importance of data quality and accurate recording across ASC This is a fantastic opportunity to make a real impact. You'll play a key role in shaping how ASC uses technology to deliver services, improve data quality, and support staff across the organisation. You'll be part of a supportive team that values innovation, collaboration, and continuous improvement. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: Commitment to excellent customer service and ability to help staff to understand systems processes, information quality and functionality Some knowledge of adult social care, including operational knowledge of social care systems (e.g. Liquid Logic-SystemC) with an understanding of the principles behind social care practice Ability to work on multiple tasks at once and develop excellent working relationships with colleagues Experience of user acceptance testing, and/or systems development Ability to travel across the county of Surrey to various locations to attend meetings when needed. Much of our work is now carried out remotely so you will be adept at using technology such as MS Teams Experience of using o365 including Word and Excel to a high standard To apply, we request that you submit a CV and you will be asked the following 4 questions: What three qualities do you have that would make you a good Business Systems and Information Quality Advisor and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability? Give an example of when you have worked with different stakeholders to achieve a goal. How did you build relationships and keep everyone involved? This role requires working flexibly across different workstreams and teams. Can you share an example of how you've adapted to changing priorities or worked collaboratively to meet a shared goal? This role involves supporting colleagues and service users through system changes and issue resolution. Can you describe a time when you provided excellent customer service in a business systems or data-related context? What was the situation, and how did you ensure a positive outcome? The job advert closes at 23:59 on 21/06/2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
IT Technician Llanelli - On site £30,000 - £32,000 + Progression + Training + Holiday + Pension Are you an IT support professional looking for a varied role where you can take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems?This is a hands-on IT Technician role providing first- and second-line support across a fast-paced operational environment. You will be responsible for diagnosing and resolving technical issues, supporting both hardware and software, and ensuring minimal disruption to business systems.You will work closely with end users and internal teams, handling Service Desk tickets, prioritising workloads, and maintaining excellent communication throughout. This is an ideal opportunity for someone looking to build experience across networking, virtualisation, and enterprise IT environments.The company offers a stable working environment with opportunities to develop technical skills, contribute to system improvements, and be part of a collaborative IT team focused on delivering high-quality support. The Role: Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, and face-to-face support Assist with system improvements, updates, and new technology rollouts Monitor recurring issues and contribute to documentation and solutions The Person: Experience in a technical support or helpdesk environment Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial Reference Number: BBBH274672 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 21, 2026
Full time
IT Technician Llanelli - On site £30,000 - £32,000 + Progression + Training + Holiday + Pension Are you an IT support professional looking for a varied role where you can take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems?This is a hands-on IT Technician role providing first- and second-line support across a fast-paced operational environment. You will be responsible for diagnosing and resolving technical issues, supporting both hardware and software, and ensuring minimal disruption to business systems.You will work closely with end users and internal teams, handling Service Desk tickets, prioritising workloads, and maintaining excellent communication throughout. This is an ideal opportunity for someone looking to build experience across networking, virtualisation, and enterprise IT environments.The company offers a stable working environment with opportunities to develop technical skills, contribute to system improvements, and be part of a collaborative IT team focused on delivering high-quality support. The Role: Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, and face-to-face support Assist with system improvements, updates, and new technology rollouts Monitor recurring issues and contribute to documentation and solutions The Person: Experience in a technical support or helpdesk environment Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial Reference Number: BBBH274672 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Role: Oracle Support Accountant Type: 12 Month Interim Contract Hourly Rate: £43.06 per hour Hybrid: Some Office Presence Required Location: West Sussex The responsibilities of the Oracle Support Accountant will be: Lead and support the daily integration reconciliation process across Oracle systems Take ownership of monthly period end close activities within Oracle Finance Triage and manage helpdesk calls click apply for full job details
Jun 21, 2026
Contractor
Role: Oracle Support Accountant Type: 12 Month Interim Contract Hourly Rate: £43.06 per hour Hybrid: Some Office Presence Required Location: West Sussex The responsibilities of the Oracle Support Accountant will be: Lead and support the daily integration reconciliation process across Oracle systems Take ownership of monthly period end close activities within Oracle Finance Triage and manage helpdesk calls click apply for full job details
