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Administrator / Receptionist Location: Tyneside Salary: Up to 30,000 depending on skills and experience Hours: Full time, 35 hours per week, Monday to Friday We are recruiting for an organised and professional Centre Administrator / Receptionist to provide effective administration and front-of-house support at a busy centre in Tyneside, with wider support across regional sites in the North East. This is a varied role suited to someone with excellent communication skills, strong attention to detail, and a confident, customer-facing approach. The Role As Centre Administrator / Receptionist, you will be responsible for providing general administrative support to the centre and wider team, while ensuring visitors and callers receive a professional and welcoming service. Duties will include: Providing general administration support to centre staff Managing and maintaining timetabling systems Booking workshops, classrooms and meeting rooms across regional sites Answering incoming telephone calls promptly and professionally Welcoming visitors to the centre and ensuring their requirements are met Maintaining a safe and secure centre environment in line with policies Handling incoming and outgoing post as required Managing exam bookings, including rooming and invigilator arrangements Assisting with centre diaries, stationery and stock administration Opening and closing the centre when required Keeping tracking documents up to date Carrying out invoicing and raising purchase orders Supporting centre managers with additional duties as needed The Candidate The successful candidate will have: GCSE Maths and English, grade A-C or equivalent Good IT skills Strong organisational skills A professional telephone manner Good customer-facing skills A proactive and flexible approach to work Previous administration experience would be advantageous, although candidates with strong transferable skills will also be considered. Benefits 25 days' annual leave plus bank holidays Additional leave for long service Christmas shutdown Generous pension scheme with matched contributions and additional employer top-up Life assurance Occupational sick pay Optional private healthcare after probation Free annual health check after three years Gym membership discount scheme Cycle-to-work scheme Employee Assistance Programme for you and your family CPD support, including funding for professional qualifications Ongoing training and paid professional memberships Corporate wear allowance Retail discounts Season ticket loans This is an excellent opportunity to join a supportive organisation offering a varied role, strong benefits package, and ongoing development. Safeguarding The successful candidate will be required to complete an Enhanced DBS check.