Facilities by ADF have an exciting opportunity for a Logistics Coordinator to join their growing team. Location: Longcross, Surrey, KT16 0EF Salary: £33,000 per annum Hours: 0900 - 1700, Mon - Fri About Us: Facilities by ADF provides serviced vehicle hire for television and film productions in the UK and Europe, specialising in on-location support for dramas and major features. We are currently recruiting for a Logistics Coordinator to join our logistics team based in Longcross, Hampshire. The ideal candidate will have excellent organisational skills and be able to work under pressure, reacting quickly to customer needs. Logistics Coordinator - The Role: As a member of the logistics team you will be scheduling vehicles and drivers to ensure the delivery of our on location facility vehicle service. This involves the analysis of the customer filming schedules to make a clear plan ensuring consistent high standards of delivery. You will work alongside other members of the logistics team to plan the movement of vehicles and allocate drivers to these. You will be required to document the plan and disseminate this information to all relevant stakeholders. Applicants for this position should hold good educational qualifications, with a positive attitude towards health and safety. You will have excellent organisational skills, exceptional customer service skills and a strong work ethic. You will have the ability to work on your own initiative or as part of a team. Logistics Coordinator - Key Responsibilities: - Scheduling a fleet of over 700 units utilising employed drivers along with agency drivers - Forecast resources required and make sure all relevant resource is booked and available - Plan daily movements whilst liaising with all other departments for resource availability - Complete all required administration work - Brief and dispatch drivers Logistics Coordinator - Requirements: - Previous experience within a transport planning role with the ability to schedule drivers and vehicles - Previous experience of scheduling a varied fleet across 2 or more sites - Knowledge of driver hour's regulations - Excellent communication and organisational skills - Be able to work under pressure and meet the last-minute requirements of customers - Proficient IT literacy, specifically Excel, with the ability to learn and adapt to in-house IT systems - Additional shifts may be required to cover holiday leave Logistics Coordinator - Benefits: - 29 days holiday (inc bank holidays increasing with each year of service to a max of 33. - Pension - Life Assurance - Free onsite parking - Free Uniform/PPE provided - Informal Reward Scheme - Refer A Friend Scheme To submit your CV for this Logistics Coordinator opportunity click 'Apply' now!
Jun 19, 2026
Full time
Facilities by ADF have an exciting opportunity for a Logistics Coordinator to join their growing team. Location: Longcross, Surrey, KT16 0EF Salary: £33,000 per annum Hours: 0900 - 1700, Mon - Fri About Us: Facilities by ADF provides serviced vehicle hire for television and film productions in the UK and Europe, specialising in on-location support for dramas and major features. We are currently recruiting for a Logistics Coordinator to join our logistics team based in Longcross, Hampshire. The ideal candidate will have excellent organisational skills and be able to work under pressure, reacting quickly to customer needs. Logistics Coordinator - The Role: As a member of the logistics team you will be scheduling vehicles and drivers to ensure the delivery of our on location facility vehicle service. This involves the analysis of the customer filming schedules to make a clear plan ensuring consistent high standards of delivery. You will work alongside other members of the logistics team to plan the movement of vehicles and allocate drivers to these. You will be required to document the plan and disseminate this information to all relevant stakeholders. Applicants for this position should hold good educational qualifications, with a positive attitude towards health and safety. You will have excellent organisational skills, exceptional customer service skills and a strong work ethic. You will have the ability to work on your own initiative or as part of a team. Logistics Coordinator - Key Responsibilities: - Scheduling a fleet of over 700 units utilising employed drivers along with agency drivers - Forecast resources required and make sure all relevant resource is booked and available - Plan daily movements whilst liaising with all other departments for resource availability - Complete all required administration work - Brief and dispatch drivers Logistics Coordinator - Requirements: - Previous experience within a transport planning role with the ability to schedule drivers and vehicles - Previous experience of scheduling a varied fleet across 2 or more sites - Knowledge of driver hour's regulations - Excellent communication and organisational skills - Be able to work under pressure and meet the last-minute requirements of customers - Proficient IT literacy, specifically Excel, with the ability to learn and adapt to in-house IT systems - Additional shifts may be required to cover holiday leave Logistics Coordinator - Benefits: - 29 days holiday (inc bank holidays increasing with each year of service to a max of 33. - Pension - Life Assurance - Free onsite parking - Free Uniform/PPE provided - Informal Reward Scheme - Refer A Friend Scheme To submit your CV for this Logistics Coordinator opportunity click 'Apply' now!
Help us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We re looking for a fixed term contract Time and Attendance System Analyst. Based at our Capenhurst site you ll provide comprehensive support for the Time and Attendance system, from initial implementation to successful ongoing adoption of the system at Capenhurst. The Time and Attendance System Coordinator plays a crucial role in maintaining the integrity and efficiency of the organisation's time-tracking processes, contributing to smooth operations, informing Senior Management in their understanding of hours worked, accurate payroll management and activity costings. At Urenco we re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what we're looking for, please still apply. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training and development experiences. Along with the opportunity to be mentored and coached by some of the smartest minds in the industry. What you ll do: Providing pragmatic and useful advice, guidance and support to the Time and Attendance process, working with the Time and Attendance Manager, across the following work fronts: System development and maintenance Reporting including time, job costing, absence and holidays Communications Process and Training development, amendment, roll out Continuous Improvement of all of the above. Support the development and implementation of solutions and processes which are: a fit for purpose take the best from both internal and external working ensure compliance with legislative, regulatory and company policy standards are practical to apply across Capenhurst. Provide day-to-day co-ordination and support to Time and Attendance System deliverables, including but not limited to scheduling briefings / focus groups / workshops, collating and synthesising feedback, producing summary insights and driving actions and delivery of improvements. Work collaboratively with colleagues to identify improvement opportunities and sharing of best practices across Time and Attendance Systems. Maintain delivery plans, system risk assessments and status reports to effectively support management of the Time and Attendance Business system and reporting Be a driver for change, providing a positive influence across Capenhurst in terms of Time and Attendance, standards and behaviours. Identify business risks and barriers to change adoption and identify/manage mitigations. Support the development of clear roles and responsibilities for users, managers, project manager, departmental administrators etc, which include knowledge transfer, reinforcement, and the ongoing ownership and monitoring of successful role delivery. What do you need to thrive in this role? Expected to have diverse range of skills capable of delivering across a range of topics with understanding gained through business experience to date. Degree qualification may be useful, but not essential if equivalent relevant experience and skills can be demonstrated Expected to have diverse range of skills capable of delivering across a range of topics with understanding gained through business experience to date. Degree qualification may be useful, but not essential if equivalent relevant experience and skills can be demonstrated Experience of working with and administering business critical systems such as SAP etc. Experience of working with and influencing across different levels of the organisation (including department managers and the wider work force). Experience of working at and across the Capenhurst Site with an understanding of the ways of working and current challenges The ability to analyse, interpret and report necessary data to stakeholders Experience of acting as a liaison with the business in order to achieve cultural improvements and ensuring completeness and accuracy with the system and maintaining stakeholder confidence and engagement What can you expect from us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. As an employee of Urenco you will receive: Annual leave starting at 25 days, which increases by one day for every two years of service up to a maximum of 30 days. In addition, you will accrue 13 additional days off to be used flexibly. There s also a newly added scheme for buying and selling holiday, up to 5 days. A diverse range of family friendly policies. A generous bonus scheme. A defined contribution pension scheme; with up to 16% employer s contribution. Single private medical and dental cover. Flexible benefits package; including life assurance and income protection. In addition, you ll have an opportunity to purchase additional benefits that suit your lifestyle and take advantage of tax and NI savings. Education and training; we take pride in helping people learn and develop by supporting, accelerating and directing your learning. As well as the completion of mandatory health and safety courses, training packages will be offered to meet your specific needs. FTC duration until end October 2027 Security vetting Due to the nature of the industry that Urenco operates in, all personnel regardless of employment status working for Urenco are required to obtain security clearance at the level required for their role. Security clearances are assessed in accordance with regulations and official guidance issued by the relevant competent authorities for national security vetting. In certain circumstances, additional enhanced security clearance considerations apply to roles within Urenco owing to the particular activities that the Urenco Group undertakes in relation to uranium enrichment. Successful candidates will need to satisfy security requirements, and all offers of appointment are made subject to the successful approval of all checks initiated. Creating a diverse and inclusive workforce As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. If you require any reasonable adjustments to the recruitment process, please let our talent acquisition team know. Because together, we are one Urenco. We are enriching the world. And enriching your future.
Jun 18, 2026
Contractor
Help us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We re looking for a fixed term contract Time and Attendance System Analyst. Based at our Capenhurst site you ll provide comprehensive support for the Time and Attendance system, from initial implementation to successful ongoing adoption of the system at Capenhurst. The Time and Attendance System Coordinator plays a crucial role in maintaining the integrity and efficiency of the organisation's time-tracking processes, contributing to smooth operations, informing Senior Management in their understanding of hours worked, accurate payroll management and activity costings. At Urenco we re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what we're looking for, please still apply. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training and development experiences. Along with the opportunity to be mentored and coached by some of the smartest minds in the industry. What you ll do: Providing pragmatic and useful advice, guidance and support to the Time and Attendance process, working with the Time and Attendance Manager, across the following work fronts: System development and maintenance Reporting including time, job costing, absence and holidays Communications Process and Training development, amendment, roll out Continuous Improvement of all of the above. Support the development and implementation of solutions and processes which are: a fit for purpose take the best from both internal and external working ensure compliance with legislative, regulatory and company policy standards are practical to apply across Capenhurst. Provide day-to-day co-ordination and support to Time and Attendance System deliverables, including but not limited to scheduling briefings / focus groups / workshops, collating and synthesising feedback, producing summary insights and driving actions and delivery of improvements. Work collaboratively with colleagues to identify improvement opportunities and sharing of best practices across Time and Attendance Systems. Maintain delivery plans, system risk assessments and status reports to effectively support management of the Time and Attendance Business system and reporting Be a driver for change, providing a positive influence across Capenhurst in terms of Time and Attendance, standards and behaviours. Identify business risks and barriers to change adoption and identify/manage mitigations. Support the development of clear roles and responsibilities for users, managers, project manager, departmental administrators etc, which include knowledge transfer, reinforcement, and the ongoing ownership and monitoring of successful role delivery. What do you need to thrive in this role? Expected to have diverse range of skills capable of delivering across a range of topics with understanding gained through business experience to date. Degree qualification may be useful, but not essential if equivalent relevant experience and skills can be demonstrated Expected to have diverse range of skills capable of delivering across a range of topics with understanding gained through business experience to date. Degree qualification may be useful, but not essential if equivalent relevant experience and skills can be demonstrated Experience of working with and administering business critical systems such as SAP etc. Experience of working with and influencing across different levels of the organisation (including department managers and the wider work force). Experience of working at and across the Capenhurst Site with an understanding of the ways of working and current challenges The ability to analyse, interpret and report necessary data to stakeholders Experience of acting as a liaison with the business in order to achieve cultural improvements and ensuring completeness and accuracy with the system and maintaining stakeholder confidence and engagement What can you expect from us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. As an employee of Urenco you will receive: Annual leave starting at 25 days, which increases by one day for every two years of service up to a maximum of 30 days. In addition, you will accrue 13 additional days off to be used flexibly. There s also a newly added scheme for buying and selling holiday, up to 5 days. A diverse range of family friendly policies. A generous bonus scheme. A defined contribution pension scheme; with up to 16% employer s contribution. Single private medical and dental cover. Flexible benefits package; including life assurance and income protection. In addition, you ll have an opportunity to purchase additional benefits that suit your lifestyle and take advantage of tax and NI savings. Education and training; we take pride in helping people learn and develop by supporting, accelerating and directing your learning. As well as the completion of mandatory health and safety courses, training packages will be offered to meet your specific needs. FTC duration until end October 2027 Security vetting Due to the nature of the industry that Urenco operates in, all personnel regardless of employment status working for Urenco are required to obtain security clearance at the level required for their role. Security clearances are assessed in accordance with regulations and official guidance issued by the relevant competent authorities for national security vetting. In certain circumstances, additional enhanced security clearance considerations apply to roles within Urenco owing to the particular activities that the Urenco Group undertakes in relation to uranium enrichment. Successful candidates will need to satisfy security requirements, and all offers of appointment are made subject to the successful approval of all checks initiated. Creating a diverse and inclusive workforce As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. If you require any reasonable adjustments to the recruitment process, please let our talent acquisition team know. Because together, we are one Urenco. We are enriching the world. And enriching your future.
We are looking for an experienced and motivated Transport Coordinator to join our prestigous client in Thame, Oxfordshire. You will be part of a logistics support team responsible for organising drivers movements relating to vehicle collections and deliveries. This is a hands-on role focused on delivering efficient and cost-effective transport solutions for a modern fleet of 20-strong recovery transporters, whilst ensuring legal compliance and operational excellence. Transport Coordinator Operations: Organise driver/vehicle run schedules for the collection and/or delivery of vehicles, ensuring optimum cost-effectiveness through the utilisation of full load capacity and compatible geographic locations Plan run schedules for each driver in full consideration of EU driving regulations in respect of breaks, driving limits, and rest periods Incorporate vehicle returns, deliveries, and site transfers into the run schedules Manage 'failed collection' reports and continuously identify potential operational improvements Manage the drivers resource levels to meet business needs Ensure all contractual service obligations are met Contribute to the management of the team inbox and all communication portals Complete all reasonable tasks requested by colleagues efficiently & effectively. Ideal Person Specification: Experience in a similar transport planning role Experience of working in a busy and fast-moving office environment Strong IT Skills Knowledge of the UK road network and geographical areas Basic understanding of vehicles, and ideally, the vehicle salvage Industry Maths and English GCSE or equivalent Ability to effectively prioritise workload Ability to work under your own initiative and as part of a team Good organisational skills Motivated mentality with a positive 'can do' attitude What We Offer: Day shift, Monday - Friday On-going training and professional development Free onsite parking Uniform and PPE provided Benefits: discounted petrol, discounted car parts Holidays - 20 days + Bank Holidays, increasing to 25 days Pension Plan with 3% employer contribution To find out more, please call Adam or Scott on (phone number removed) INDENG Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Oct 03, 2025
Full time
We are looking for an experienced and motivated Transport Coordinator to join our prestigous client in Thame, Oxfordshire. You will be part of a logistics support team responsible for organising drivers movements relating to vehicle collections and deliveries. This is a hands-on role focused on delivering efficient and cost-effective transport solutions for a modern fleet of 20-strong recovery transporters, whilst ensuring legal compliance and operational excellence. Transport Coordinator Operations: Organise driver/vehicle run schedules for the collection and/or delivery of vehicles, ensuring optimum cost-effectiveness through the utilisation of full load capacity and compatible geographic locations Plan run schedules for each driver in full consideration of EU driving regulations in respect of breaks, driving limits, and rest periods Incorporate vehicle returns, deliveries, and site transfers into the run schedules Manage 'failed collection' reports and continuously identify potential operational improvements Manage the drivers resource levels to meet business needs Ensure all contractual service obligations are met Contribute to the management of the team inbox and all communication portals Complete all reasonable tasks requested by colleagues efficiently & effectively. Ideal Person Specification: Experience in a similar transport planning role Experience of working in a busy and fast-moving office environment Strong IT Skills Knowledge of the UK road network and geographical areas Basic understanding of vehicles, and ideally, the vehicle salvage Industry Maths and English GCSE or equivalent Ability to effectively prioritise workload Ability to work under your own initiative and as part of a team Good organisational skills Motivated mentality with a positive 'can do' attitude What We Offer: Day shift, Monday - Friday On-going training and professional development Free onsite parking Uniform and PPE provided Benefits: discounted petrol, discounted car parts Holidays - 20 days + Bank Holidays, increasing to 25 days Pension Plan with 3% employer contribution To find out more, please call Adam or Scott on (phone number removed) INDENG Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Transport Coordinator - Feltham Hours: 07:00-17:00 Monday to Friday Salary: 33,000 Our client is looking for a proactive Transport Coordinator to join their team. This role is key to ensuring efficient route planning, excellent customer service, and full compliance with transport regulations. Key Responsibilities Plan and manage all routes efficiently, ensuring timely deliveries and collections. Ensure drivers comply with transport legislation and FORS standards. Provide drivers with site-specific booking details. Support KPI targets and assist drivers and the customer service team as needed. Maintain fleet compliance, including vehicle maintenance scheduling. Coordinate with internal departments and other depots. Support other areas of the operation as required. Candidate Requirements Transport coordination experience advantageous. Strong IT skills, including Microsoft Office and Outlook. Excellent attention to detail, organisation, and communication skills. Knowledge of London and surrounding M25/ south west region Full driving licence. Ability to multi-task and prioritise in a busy environment. Energetic, adaptable, and customer focused. The ideal Transport Coordinator is a systematic and logical thinker who takes ownership of their work, thrives in busy environments, and approaches tasks with professionalism and a positive attitude.
Oct 03, 2025
Full time
Transport Coordinator - Feltham Hours: 07:00-17:00 Monday to Friday Salary: 33,000 Our client is looking for a proactive Transport Coordinator to join their team. This role is key to ensuring efficient route planning, excellent customer service, and full compliance with transport regulations. Key Responsibilities Plan and manage all routes efficiently, ensuring timely deliveries and collections. Ensure drivers comply with transport legislation and FORS standards. Provide drivers with site-specific booking details. Support KPI targets and assist drivers and the customer service team as needed. Maintain fleet compliance, including vehicle maintenance scheduling. Coordinate with internal departments and other depots. Support other areas of the operation as required. Candidate Requirements Transport coordination experience advantageous. Strong IT skills, including Microsoft Office and Outlook. Excellent attention to detail, organisation, and communication skills. Knowledge of London and surrounding M25/ south west region Full driving licence. Ability to multi-task and prioritise in a busy environment. Energetic, adaptable, and customer focused. The ideal Transport Coordinator is a systematic and logical thinker who takes ownership of their work, thrives in busy environments, and approaches tasks with professionalism and a positive attitude.
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
